Satellite Tracking of People ST10417 SoberTrack Portable Alcohol Product User Manual

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Document ID	3369278
Application ID	zAGFiI9pJTxECn9nwxmEBw==
Document Description	User manual
Short Term Confidential	No
Permanent Confidential	No
Supercede	No
Document Type	User Manual
Display Format	Adobe Acrobat PDF - pdf
Filesize	97.21kB (1215079 bits)
Date Submitted	2017-04-25 00:00:00
Date Available	2017-09-01 00:00:00
Creation Date	2017-04-04 14:30:16
Producing Software	Acrobat Distiller 11.0 (Windows)
Document Lastmod	2017-04-04 16:56:46
Document Title	Microsoft PowerPoint - Sobertrack User Guide - Draft v1.0.pptx
Document Creator	PScript5.dll Version 5.2.2
Document Author:	Stephen

SoberTrack
Satellite Tracking of People LLC
For 24/7 assistance, contact the STOP Solution Center
1‐866‐703‐STOP (7867)| techsupport@stopllc.com
https://www.veritracks.com
Copyright © Satellite Tracking of People LLC
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FCC & Industry Canada Compliance
FCC: S5EST10417
I.C. 9086A‐ST10417
MODEL NUMBER: SoberTrack®
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following measures
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help.
The GSM and ISM transmitters used in SoberTrack® are not co‐located. The ISM transmitter is operational only when it is required to communicate with the associated
equipment. SoberTrack® is set up automatically to prevent simultaneous transmission between the GSM and ISM transmitters
Canadian Compliance (Industry Canada) for SoberTrack®
This device complies with Industry Canada licence‐exempt RSS standard(s). Operation is subject to the following two conditions:
• This device may not cause interference, and
• This device must accept any interference, including interference that may cause undesired operation of the device.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes :
(1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en
compromettre le fonctionnement.
WARNING – Changes or modifications to these units not expressly approved by the party responsible for compliance could void the user’s authority to operate the
equipment.
BATTERY SAFETY
The SoberTrack® Device contains a non‐removable lithium‐Ion battery. Do not attempt to remove the battery. Do not dispose of The . SoberTrack® or the lithium‐Ion battery
in a fire. The lithium‐Ion battery might present a fire or chemical burn hazard if mistreated. Do not disassemble, crush, or puncture the lithium‐Ion battery or the SoberTrack®
Device. Do not heat the battery or SoberTrack® Device above 140°F (60°C).
Please return the Device to Satellite Tracking of People LLC, 1212 North Post Oak Road, Suite 100, Houston, Texas 77055 for disposal otherwise only dispose of the battery or
SoberTrack® device in accordance with the laws and regulations in your area governing disposal of this type of battery.
SERVICE
The SoberTrack® device contains no serviceable parts and provides no user configurable or tunable internal components. Please return to manufacturer for calibration or
maintenance
Index
Overview
5 ‐ 18
Schedules
34 ‐ 49
Enrollment
19 ‐ 23
Supervision
60 ‐ 85
Assignment
56 ‐ 59
Notifications
60 ‐ 85
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Overview
•
•
Features
SoberTrack
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Features
•
•
•
•
One piece device portable handheld device.
GPS capability‐ points taken at the time of testing.
All test result displayed in VeriTracks.
Takes photo of enrollee at time of the testing.
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SoberTrack
Camera
Display screen
Straw port
Charging port
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Enrollment
•
Quick Steps
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Enrollment /Prep Quick Steps
1. Prep SoberTrack by charging minimum 4 hours prior to
install.
–
–
Near window
No longer than 2 weeks on charger
2. Create enrollee's profile
–
–
–
Primary ID
Name
Risk levels
3. Create enrollee’s Addresses
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Assignment
•
Assigning a Device
•
Verifying a Successful Device
Assignment
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Assigning a Device
1. In VeriTracks, click the
Enrollees tile.
2. Select the enrollee’s
profile.
3. Click the Device
Assignments tab.
4. Click Change
Assignment.
5. Select SoberTrack.
6. Click the Save button.
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Create Enrollee Profile Comparison
Picture
1. Access the enrollee’s SoberTrack
Schedule tab.
2. Select SoberTrack Testing button.
3. Select On Demand Create button.

On demand test will be sent to the SoberTrack.
At the time of the test a photo will be taken.
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Taking Sobriety Test
1.
Device will alert for testing
with 3 beep tones.
2.
Tap display screen on
SoberTrack. Screen will
indicate: “Sobriety Test
Required Now. Insert Straw
and Tap Below to Begin”.
3.
Click green GO arrow. Screen
will display, “Preparing
Sobriety Test, Please Wait”.
4.
Display will read “blow into
tube until buzzer”. Device will
give a short beep when ready
to start the test.
5.
2‐3
Stop when device sounds
again.
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Create Enrollee Profile Comparison Picture
Once Sobriety Test is completed
1. Access the enrollee’s
SoberTrack Schedule tab.
2. Select SoberTrack Testing
button.
3. Select Live tab.
4. Select the test results
5. Under the test picture select
the Set as Profile button.
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Schedules
•
Creating a Random Schedule
•
Creating a Fixed Schedule
•
Viewing the Schedule on a Calendar
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SoberTrack Testing
Schedules
1. Access the enrollee’s SoberTrack
Schedule tab.
2. Select SoberTrack Testing button
3. Select the Design tab .
4. Select Type:
a.
Random – creates random test schedules based on set
parameters.
b.
Fixed – creates set times a test will be sent.
4a
4b
5. Select Duration Between Tests
–
Between 1‐4 hours
6. Select Number of Tests per Block.
–
1‐3 tests
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SoberTrack Testing
Schedules Cont.
Random –
Click time you want the random test to
start. Calendar block will build based on
the parameters set.
Or
Click and drag the time for the time block
you would like the tests to occur.
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SoberTrack Testing Schedules Cont.
Fixed ‐
Click the time that you would like the test
to occur.
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SoberTrack Testing Schedules
Cont.
Confirmation Status
To confirm the SoberTrack
has received the schedules:
1. Click the Live tab
2. Black check mark
SoberTrack has not
received the schedule.
3. Green check mark
confirms schedule was
received by SoberTrack.
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Supervision
•
Dashboard
Display
•
Review Tests
•
Confirm Test
•
Confirm Re‐test
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Dashboard
To view SoberTrack events on the dashboard, add the Alcohol Device Events column
1. On the dashboard click
the Columns dropdown
2. Select the Alcohol Device
Events option
3. Name the Report.
4. Click Save
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Dashboard
1. To see the new display
select the View
dropdown
2. Select the name you
saved display.
3. To rearrange columns
click the Pencil icon.
4. Use up/down arrows to
move columns to
desired order.
5. Click Save.
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Dashboard
Display with Alcohol events column
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Reviewing Tests
1. Access the enrollee’s
SoberTrack Schedule tab.
2. Select SoberTrack Testing
button.
3. Select Live tab.
4. Select the test result.
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Test Review
Once you click on the selected test
the information window will open.
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Test Review Window
1. Confirm Review
–
Agent can confirm the test
results.
2. View Retries
–
If there is a failed or
missed test the agent can
review the results.
3. View Notes
–
Agent can review any
notes that have been
entered regarding the
specific test.
4. Close
–
Closes the window.
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Test Review Window
Entering a note
1. Click View Notes
button
2. Click Add New Note
button.
3. Enter related notes
4. Click Save
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Notifications
•
Dashboard
Display
•
Review Tests
•
Confirm Test
•
Confirm Re‐test
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SoberTrack Events
Alcohol Device Check Failed (+ADCF)
Enrollee failed to take test
Alcohol Device Check Passed (+ADCP)
Enrollee completed alcohol test
Alcohol Test Positive (+ALCOHOL)
Enrollee has positive alcohol event.
Alcohol Test Positive Clear (‐ALCOHOL)
Enrollee has had a negative test following a positive test
event.
Low Battery Alarm (+BATT)
CRITICAL BATTERY ALARM (CBATT)
DEAD BATTERY ALARM (DBATT)
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Reading Immediate Notifications
1. Event Status & Code
4. Enrollee’s Primary Phone Number
+ indicates an in‐progress event
‐ Indicates a closed event
5. Event’s Start or Stop Date/Time
6. Enrollee’s Time Zone
2. Primary ID
7. Agent
3. Enrollee Name
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Notifications
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Reading the Daily Report
1. Report Run Date/Time
2. The Last Call and Trackpoint
received as of the report Date/Time
3. Number of minutes (duration)
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Notifications
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