Sato Vicinity MARS-24AT MARS-24AT RFID READER User Manual
Sato Vicinity Pty Ltd MARS-24AT RFID READER
USERS MANUAL

Page 1 of 57
EMC Technologies Pty Ltd
ABN 82 057 105 549
Unit 3/87 Station Road
Seven Hills NSW 2147 Australia
Telephone +61 2 9624 2777
Facsimile +61 2 9838 4050
Email syd@emctech.com.au
www.emctech.com.au
Melbourne
176 Harrick Road
Keilor Park, Vic 3042
Tel: +61 3 9365 1000
Fax: +61 3 9331 7455
Sydney
Unit 3/87 Station Road
Seven Hills NSW 2147
Tel: +61 2 9624 2777
Fax: +61 2 9838 4050
Auckland (NZ)
47 MacKelvie Street
Grey Lynn Auckland
Tel: +64 9 360 0862
Fax: +64 9 360 0861
APPENDIX G
OF
TEST REPORT T120110_F
TEST SAMPLE USER MANUAL
FCC ID: TVN-MARS-24AT
Manufacturer: Magellan Technology Pty Limited
Test Sample: Multiple Antenna Reader System (MARS-24AT)
Model Number: MARS-24AT
Serial Number: Production Prototype
Date: 30th March 2012

User Manual
MARS-24AT
Multiple Antenna Reader System
Document Number : 63-70-006-DOC
Revision: 1.1
Last Changed : 07 March, 2012
Copyright © Magellan Technology 2012
All rights reserved

REVISION HISTORY
Version Date Person Reason
Ver.1.0 05.2007 Olga Kolesnik
Ver. 1.1 07.2007 Bodo Ischebeck I/O Port
To our valued customers
We constantly strive to improve the quality of all our products and documentation. We have spent time to ensure
that this document is correct. However, we realise that we may have missed a few things. If you nd any
information that is missing or appears in error, please use the contact section at the end of this document to
inform us. We appreciate your assistance to constantly improve this document.
Attention please!
The information herein is given to describe certain components and characteristics and is not to be considered
in any way as warranted or guaranteed. We hereby disclaim any and all warranties, including but not limited
to warranties of non-infringement, regarding circuits, descriptions and charts stated herein. No licenses to
patents or other intellectual property of Magellan Technology are granted in connection with the sale of Magellan
Technology’s products, expressly or by implication. If a failure of Magellan Technology products can reasonably
be expected to cause the failure of a life-support device or system, or to aect the safety or eectiveness of
that life-support device or system, then Magellan Technology’s products may only be used in such life-support
devices or systems with the express prior written approval of Magellan Technology. Magellan Technology shall
in no event be liable and disclaims any and all liability for any damage whatsoever caused by the information
provided or donated herein to the recipient under any legal cause whatsoever for any damage including, but
not limited to lost production, interrupted operations, lost prots, loss of information and data or loss of interest,
except where mandated by statute Terms of delivery and rights to technical change are reserved. Unauthorised
opening of equipment voids all rights to any claim on Magellan for repair or refurbishment. Magellan’s Terms of
Trade also always apply.
All rights of use are conditional upon the above terms.
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CONTENTS
REVISION HISTORY ..........................................................................................................................................................................................................2
About this manual ...........................................................................................................................................................................................................5
Meaning of Alert Symbols and Signal Words .........................................................................................................................................................5
Important Information ...................................................................................................................................................................................................5
1. INTRODUCTION ................................................................................................................................................................................................7
2. BEFORE YOU BEGIN .........................................................................................................................................................................................9
2.1 Unpacking and Inspection ............................................................................................................................................................................9
2.1.1 Power Pack ..........................................................................................................................................................................................................9
2.1.2 Data Communication Cables ..................................................................................................................................................................... 10
2.1.3 CD-ROM .............................................................................................................................................................................................................10
2.2 Recommended System Requirements ...................................................................................................................................................11
2.3 Reader Mounting Requirements ..............................................................................................................................................................11
3. PRODUCT OVERVIEW .................................................................................................................................................................................. 13
3.1 MARS-24AT .......................................................................................................................................................................................................13
4. INSTALLATION ................................................................................................................................................................................................ 15
4.1 Quick Start Guide ........................................................................................................................................................................................... 15
4.2 Hardware Installation ...................................................................................................................................................................................16
4.2.1 Connecting to a power supply .................................................................................................................................................................. 17
4.2.2 User I/O Interface Connector .....................................................................................................................................................................18
4.2.3 Connecting a Reader to a Computer using USB ................................................................................................................................. 19
4.2.4 Connecting a Reader to a Computer using Ethernet ........................................................................................................................ 19
4.2.5 Connecting Multiple Readers to a local network ............................................................................................................................... 20
4.2.6 Connecting External Antennas .................................................................................................................................................................20
4.2.7 Antenna Matching, Tuning and Testing ................................................................................................................................................21
4.3 ReaderManager Software Installation ....................................................................................................................................................21
4.3.1 Installation and Functionality Test ..........................................................................................................................................................22
4.3.2 Upgrading software ......................................................................................................................................................................................23
4.4 Connecting to a Reader using ReaderManager .................................................................................................................................. 23
4.4.1 Getting an IP address using Ethernet .....................................................................................................................................................25
4.4.2 Getting an IP address using USB .............................................................................................................................................................. 26
4.4.3 Getting a Reader connected using the ReaderManager ................................................................................................................. 28
4.5 Communication Test .....................................................................................................................................................................................30
5. WORKING WITH ANTENNAS ..................................................................................................................................................................... 31
5.1 Materials ............................................................................................................................................................................................................31
5.2 Antenna Separation ......................................................................................................................................................................................32
5.3 Cables .................................................................................................................................................................................................................32
5.4 How to shield antennas ...............................................................................................................................................................................33
5.5 Antenna Maintenance (Tuning) ................................................................................................................................................................33
5.5.1 Equipment and Software Required for Antenna Tuning and Testing ........................................................................................34
5.5.2 Tuning Instructions .......................................................................................................................................................................................34
5.5.3 Optimisation of Antenna Performance .................................................................................................................................................. 34
6. WORKING WITH TAGS .................................................................................................................................................................................. 37
6.1 How to reconfigure tags individually or en masse ............................................................................................................................ 37
6.2 How to check a tag configuration mode ...............................................................................................................................................38
6.3 How to check a Tag Chip Type (IT or ST) ................................................................................................................................................ 38
6.4 Tag-to-Antenna Orientation.......................................................................................................................................................................39
7. APPENDIX .........................................................................................................................................................................................................41
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7.1 External Antenna Types ...............................................................................................................................................................................41
7.2 Reader-Tag Compatibility ............................................................................................................................................................................ 43
7.3 Maximum Read-Write Distance ................................................................................................................................................................44
7.4 Specifications ..................................................................................................................................................................................................45
7.5 Regulation and Standards .......................................................................................................................................................................... 46
7.5.1 FCC Radio Frequency Interference Statement (USA) ........................................................................................................................ 46
7.5.2 Industry Canada Radio Frequency Interference Declaration of Conformity ............................................................................46
7.5.3 ISO/IEC 18000 – 3 Mode 2 (Air Interface at 13.56 MHz) Compliance ........................................................................................... 47
7.5.4 CSA and ANSI/UL Compliance ................................................................................................................................................................... 47
7.5.5 Human Safety ..................................................................................................................................................................................................47
7.6 Glossary of Terms and Abbreviations ..................................................................................................................................................... 47
7.7 Troubleshooting .............................................................................................................................................................................................50
7.7.1 LEDs.....................................................................................................................................................................................................................50
7.7.2 Antenna installation and maintenance ................................................................................................................................................. 51
7.7.3 Connecting a Reader .................................................................................................................................................................................... 51
7.8 Reporting a Problem ..................................................................................................................................................................................... 52
7.8.1 Warranty Repairs ............................................................................................................................................................................................53
7.8.2 Non-Warranty Repairs ..................................................................................................................................................................................53
7.8.3 Warranty ............................................................................................................................................................................................................53
7.8.4 Limitation of Liability ....................................................................................................................................................................................54
7.8.5 Service Form (editable pdf-file on your cd) ......................................................................................................................55
7.9 Contact us .........................................................................................................................................................................................................56
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About this mAnuAl
Please read this document before using Magellan’s readers.
This manual is designed for use by engineers experienced with Radio Frequency Identication (RFID) devices. Regulatory,
safety and warranty notices that must be followed are given in chapter 7.5 and 7.8.
meAning of Alert symbols And signAl Words
Notes and Tips. Application Notes.
Requires your attention.
Indicates a potentially hazardous situation which, if not avoided, will result in minor or moderate injury, or
may result in serious injury or death. Can cause signicant property damage.
importAnt informAtion
Installation Environment
• For indoor use only unless otherwise specied.
• Install Magellan’s readers within the temperature and humidity range according to the product specication.
For standard readers the temperature range is from +10°C to +45°C. The humidity range is from 10% to 80%
(non-condensing humidity).
The environment must not contain corrosive, ammable or explosive agents or be subject to rapid changes
in temperature, to direct vibration or shock.
Installation
• Magellan’s RFID reader-writers communicate with data carriers (RFID inlets, labels and tags) using the
13.56 MHz High Frequency (HF) band. Some industrial machines and electronic devices can generate
unwanted noise which may degrade communication. Make sure that other equipment is properly installed,
grounded and at a reasonable distance from the reader and/or reader antennas.
• Wireless communication can be degraded by high-voltage and high-current lines and other sources of strong
electric and magnetic elds. Installation in such locations should be avoided.
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Magellan’s RFID reader-writers are to be professionally installed by authorised, qualied and service-
trained installation personnel only.
Maintenance
All Magellan’s RFID readers-writers are low maintenance equipment. Except for externally accessible fuses
there are no user-serviceable parts in any reader. There is no requirement to remove the cover of the reader.
Removal of the reader cover by unauthorised personnel will void the product warranty.
Do not attempt to clean internally. Periodic cleaning of external case parts with a damp cloth is advisable. Turn
o the reader before cleaning. Do not use a solvent of any kind.
Electrical Safety
In order to avoid electric shock do not remove the reader cover or attempt to repair. The reader must be
maintained by authorised, qualied and service-trained personnel only.
Environmental
For disposal readers should be treated as industrial waste.
This symbol on the product or on its packaging indicates that this product shall not be treated as household
waste. Instead it shall be handed over to an appropriate collection point for the recycling of electrical and
electronic equipment. By ensuring this product is disposed of correctly, you will help prevent potential negative
consequences for the environment and human health, which could otherwise be caused by inappropriate waste
handling of this product. The recycling of materials will help to conserve natural resources. For more detailed
information about recycling of this product, please contact your local city oce, your household waste disposal
service or the Magellan Technology regional sales oce.
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1. INTRODUCTION
Thank you for your recent purchase of a Magellan RFID reader-writer.
This User Manual will provide you with information to rapidly adopt Magellan’s PJM technology for your needs,
to install the reader hardware and ReaderManager software and get the reader running.
Refer to the 66V10 PJM Condential Data Book (36-10-006-SPC)for the description of the PJM ItemTag® and
PJM StackTag® products of Magellan Technolgoy.
Refer to the ReaderManager Guide (40-01-006-DOC) for a description of the various tools and advanced options
available in the ReaderManager software.
Programming is covered in the Application Programmer’s Guide (40-01-000-DOC).
Refer to Appendix 7.5 of this manual for details of the Regulations and Standards to which this product
complies.
For details of product Warranty refer to Appendix 7.8 of this manual.
For a Glossary of Terms and Abbreviations used in this manual, refer to Appendix 7.6
Magellan reserves the right to change its product design, specications and product range without notice. This
document is subject to change without notice.
This document is protected by copyright and is intended solely for use in conjunction with Magellan’s products.
This document shall not be copied, reproduced or transmitted in any form or by any means without written
permission from Magellan Technology Pty Limited.
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2. BEFORE YOU BEGIN
2.1 unpAcking And inspection
When you receive your system, inspect it for any obvious damage that may have occurred during shipment. If
there is damage, notify the shipping carrier and the supplier of the equipment or Magellan if purchased directly
from Magellan.
Until you have checked the system, save the shipping carton and packaging materials in the event the unit
has to be returned.
The standard MARS-24AT package includes the following components:
• Reader/writer
• External antennas (up to 24) and connection cables (up to 24)
• Power adaptor
• USB data communication cable
• Quick Start Guide
• CD-ROM
• Magellan Antenna Tuning Kit (optional)
2.1.1 poWer pAck
The reader is connected to the power source via a low voltage power pack (12VDC output).
A power cable is not included. End-users should purchase a power cable suitable for the country in which
the equipment is being used.
Only power cables and adapters that are compliant with the regulations in the country of use may be
connected to Magellan’s equipment.
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2.1.2 dAtA communicAtion cAbles
Magellan supplies USB shielded cables (USB 2.0, 2 m long).
As shielded cables are generally required in order to comply with EMC emissions limits, the shielded cables
recommended by Magellan Technology must be used. Unshielded cables may be used where explicitly allowed
in the Installation Requirements section of this User Manual.
USB cable should not be longer than 3m
Ethernet cable is not included with the supply.
Magellan recommends CAT5 STP (shielded twisted pair) Ethernet cable.
2.1.3 cd-rom
The CD-ROM contains the following les:
AdbeRdrxx_enu_full.exe Self-extracting installation software for Adobe Acrobat reader,
which is required to read and print PDF les
40-01-000-DOC
Application Programmer Guide.
pdf
PDF document describing how to program all of Magellan’s
readers
40-01-006-DOC
ReaderManager Guide
PDF document describing various tools and advanced options
available in ReaderManager software
63-70-006-DOC
User Manual.pdf
PDF version of this document
ReaderManager-Install.exe Self-extracting installation software for the ReaderManager
Once you installed the ReaderManager software the User Manuals and Guides can be opened in Windows:
Start -> (All) Programs -> Magellan Technology -> User Manuals
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2.2 recommended system requirements
Recommended minimum host computer requirements:
• Operating System: Windows XP SP2
• Memory: 128MB RAM
• Hard Drive: 20 GB
• CPU: Intel Celeron 500
• Interface: USB or Ethernet
Power supply requirements:
• Mains input: 110 - 240 VAC @ 50/60 Hz
• Low voltage input (MARS-24AT): 12 VDC @ 2.5 A
2.3 reAder mounting requirements
Surface Screws recommended
Metal surface Phillips/Pozidrive Pan Head Self Drilling Zinc Plated Steel
Screw No 6/12.7mm equivalent to RS 546-59 5
Timber surface Phillips/Pozidrive Pan Head Self Drilling Zinc Plated Steel
Screw No 6/19.1mm equivalent to RS 278-02
Dry wall
Phillips/Pozidrive Pan Head Self Drilling Steel Screw No 6/25.4mm
equivalent to RS 278-051 plus Plasterboard Anchor or equivalent to
RS 546-6477
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3. PRODUCT OVERVIEW
Magellan’s RFID readers are intended to read and write information to individual Magellan ItemTags and multiple
Magellan StackTags.
The communication protocol used by the reader is compliant with ISO/IEC 18000 - 3 Mode 2 (Air Interface at
13.56 MHz).
3.1 mArs-24At
Multiple Antenna Reader System – 24E
Operates with up to 24 antennas
8 PJM reply channels
General purpose digital I/O interface
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4. INSTALLATION
4.1 quick stArt guide
Quick Start Guide
MARS Readers
1. Hardware Installation
(4.2 User Manual)
Connect a communication cable
(USB or Ethernet) to the reader
and host PC
Connect external antenna/s to
the reader
Connect a power pack to
the reader
2. Software Installation
(4.3 User Manual)
Install the ReaderManager software
from the supplied CD-ROM
3. Connecting to a reader using the ReaderManager
(4.4 User Manual)
Open
Start -> Settings -> Control Panel
-> Network Connections
in Windows
Turn on the reader.
Wait for automatic network
connection to be established.
Open the Connection menu in the
ReaderManager. Find and click on
the reader you want to connect to
4. Antenna Matching, Tuning and Testing
(4.2.6 User Manual)
Open
Tools -> System -> Reader Setup
in the ReaderManager
Use the Reader Setup Wizard to setup
reader-antenna connection, tune and
test antennas
5. Tag Reading
(4.4 User Manual)
Open
Tools -> System -> Grid of Tag Sight Counts
in the ReaderManager.
Place tag/s onto the antenna/s
The tag IDs and the number of times the
tags were sighted will be displayed
HF RFID Readers/Writers
PJM®Technology
ISO/IEC 18000-3 Mode 2
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Antenna
Interface
User I/O
RCA
Connector
Adjustable tuning capacitor
4.2 hArdWAre instAllAtion
MARS-24AT User I/O and Antenna Interface
MARS-24AT User Interface panel
Round 124 mm dia. antenna (63-10-005)
RJ 45
(Ethernet Port) USB
Host Port
USB
Device Port
LEDs
Power
Switch
Power Port
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4.2.1 connecting to A poWer supply
Step 1: Connect a low voltage power pack to the unit.
The connection to the power source is enabled via a low voltage power pack.
The power cable is not supplied with the reader and is recommended to be purchased in the country of
use.
Step 2: Plug the power supply into AC power mains. LEDs will come on.
When power is applied to a MARS-24AT Reader the LEDs on the Reader should operate as follows:
• the red LED, blue LED and green LEDs will immediately come on; all LEDs will go o in about 1 minute
MARS-24AT with the blue and green LEDs on
• the blue LED will come on again in 1-3 seconds indicating that the unit is in an operational mode; the green
LEDs will be o
MARS-24AT with the blue LED. The Reader is in an operational mode
• once the unit is in an operational mode the blue LED will remain lit the green LEDs will ash every time a
tag/tags is/are successfully read. The red LED will indicate a fault of the unit. If it remains on then the unit
requires service.
LEDs are controlled by the MARS-24AT reader software
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4.2.2 user i/o interfAce connector
The MARS-24AT has an external interface connector called the USER I/O. This provides a number of digital
input and outputs points. These can be used under application control to connect to external devices, such as
buttons and lights.
The connector is an IDC 20 pin male.
The pins are used as follows:
Pin Number Direction Function
1 - 5V at up to 200mA
2 Out Fault alarm signal
3 Out Debug serial port transmit
4 Out SPI port output
5 Out SPI port clock
6 Out External output line 0
7 Out External output line 1
8 Out External output line 2
9 Out External output line 3
10 Out External output line 4
11 In Debug serial port receive
12 In External input line 0
13 In External input line 1
14 In External input line 2
15 In External input line 3
16 In External input line 4
17 In External input line 5
18 In External input line 6
19 - Ground
20 - Ground
All the External output line pins can be controlled using the ExternalOutputState() and ExternalOutputPulse() API
commands using the number specied in the table. For example, ExternalOutputState(3,1) would turn on the
output on pin 9. Note that the outputs are intended to drive a simple LED indicator or provide a control signal to
a more powerful external buer. All outputs are 3V.
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All the External input line pins will generate log messages when the state of a pin changes, for example
Info,External:Input 4 changed state to 0. The External input() API function can also be called to read the state
of all inputs as a number. The inputs allow connection to either switches or any external sensor which provides
a contact closure or TTL compatible signal.
When designing external hardware, we strongly advise checking the design with Magellan beforehand to verify
that it will be electrically compatible.
This connector also includes the debug serial port of the CPU, which is used as the system console. These
pins are 3V levels only, so a proper RS-232 driver must be used externally if this connection is required.
Refer to Application Programmer’s Guide (40-01-000-DOC) for more information.
4.2.3 connecting A reAder to A computer using usb
Connect the MARS-24AT Reader to a host computer using the USB data communication cable by plugging the USB
cable into the MARS-24AT USB device port and the host computer USB port.
Only one Magellan reader can be connected to the PC via USB at a time (limited by Windows).
When the USB connection is used only a screened USB cable should be used.
MARS-24AT with the USB communication cable and power cable
4.2.4 connecting A reAder to A computer using ethernet
Connect the MARS-24AT Reader to a host computer using a cross over Ethernet cable. Plug the Ethernet cross over
cable into the MARS RJ45 socket (Ethernet port) and the network interface port on the PC.
Always connect the Ethernet cable before power is applied to the reader.
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4.2.5 connecting multiple reAders to A locAl netWork
Multiple readers can be connected to a local network using an Ethernet hub/switch. Plug the Ethernet
communication cable into the MARS’s RJ45 socket (Ethernet port) and Ethernet hub/switch.
Always connect the Ethernet cable before power is applied to the reader.
MARS-24AT with the Ethernet communication cable and power cable
4.2.6 connecting externAl AntennAs
Connect each external antenna to a Reader’s Antenna Axis/Port via a supplied connection cable.
MARS-24AT with the external 120 x 240 mm antenna connected
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4.2.7 AntennA mAtching, tuning And testing
Before you start tuning and testing the antennas it is nececcary to install the ReaderManager software and
connect to a reader in the ReaderManager’s Connection menu.
Refer to the ReaderManager Guide (40-01-006-DOC) for the antenna matching, tuning and testing instructions
using the Wizard tool in Reader Setup.
Follow the procedure, making sure that the Magellan Antenna Tuning Probe and voltmeter are used to measure
when the tuning is correct.
The design of the antenna and the selection of the correct cable length are critical factors in the reliability of
a reader. Each antenna has unique set up values associated with it that are used by the software to ensure
the reader and antenna are matched to each other.
The most critical part of the setup of MARS-24AT is telling the reader what type of antenna is connected to each
antenna axis (Setup Axis). This is done using the Reader Setup tool in the ReaderManager. It provides a xed list of
antennas with known set up values for that particular reader.
If an antenna is not listed in this table it cannot be used with that particular reader. Unless correct set up values
are measured by Magellan and recorded in the list of known antennas, the antenna will not operate properly.
If you cannot nd your antenna on the list you have to upgrade the ReaderServer software to the latest
version assuming that you purchased a new antenna type recently to be used with a reader purchased
some time before. Update the ReaderManager from the Magellan website rst.
Dierent release versions (MLC number) of the same reader may well have very dierent set up values, because
of circuit changes. The reader selection system accounts for this and automatically manages loading the correct
values for a given version of the reader.
4.3 reAdermAnAger softWAre instAllAtion
The ReaderManager application software allows tag data to be viewed and programmed.
The ReaderManager can only connect to one Reader at a time. The Connections menu allows the user to
connect to other Readers by disconnecting from the currently connected Reader and then establishing a
connection to a new Reader.
It is possible to run many ReaderManagers on the same computer at the same time. Simply double click on the
ReaderManager icon to open up multiple instances of the ReaderManager.
Refer to the ReaderManager Guide (40-01-006-DOC) for various tools and advanced options available in the
ReaderManager.
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4.3.1 instAllAtion And functionAlity test
Step 1: Insert the CD supplied with the reader into the CD-ROM.
Step 2: Open Windows Explorer, double click on ReaderManager-Install.
Step 3: Ensure all items in the Install dialog are ticked, and then click the Install button.
If Python is not installed on your computer, the installation program will prompt you if you would like to install
Python. Click the Yes button and accept all the default options during installation.
When the ReaderManager and all the required libraries are installed the dialog box will be displayed. Ensure the
dialog box shows Completed and no problems are reported.
There is an option to install only an Ethernet-over-USB driver. Tick only the PJM Reader USB driver (RNDIS
Ethernet) box in Install dialog and press Install.
Step 4: Click the Close button to continue.
If the ReaderManager is already installed, double click ReaderManager-Upgrade. Follow steps 3 to 4 above.
If Python and PyQt are already installed, the installation program will not re-install them. To force the installation
program to re-install these libraries, click the relevant check boxes.
Step 5: To start the ReaderManager double click the ReaderManager icon or select ReaderManager
from the Programs Start menu.
Step 6: Functionality test.
Select Help>About ReaderManager from menu to see the version of the ReaderManager software and its
status.
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4.3.2 upgrAding softWAre
Magellan recommends to upgrade the ReaderManager software at least once a month and ReaderServer
software on network based readers every 3-4 months.
You are able to download the latest version of the ReaderManager operating software from Magellan’s website.
Contact Magellan or its representatives to receive a user name and password.
Refer to the ReaderManager Guide (Upgrading Reader Software) for more information about how to upgrade
the ReaderServer from the ReaderManager File menu.
4.4 connecting to A reAder using reAdermAnAger
Magellan’s readers are complex and powerful network devices. As most network devices they should be
handled by well trained network administrators.
A reader provides Ethernet and USB device interfaces to allow for user connection.
Before you open the ReaderManager and connect to a reader using the ReaderManager you must obtain an
Ethernet IP address if you are using a normal Ethernet cable or an Ethernet cross over cable or acquire a USB
IP address if you are using the USB cable.
These are the networking rules:
• USB will always choose a subnet dierent to Ethernet.
• Both interfaces will try to obtain the 169.254.0.0 range, but Ethernet has priority.
• 172.16.0.0/16 is USB’s fallover subnet if Ethernet has already taken it by either: DHCP, xed, or link-local IP
acquisition.
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To change the reader’s network settings:
From the Tools menu in the ReaderManager select System then Conguration System. Click the Network
Conguration tab.
If the reader is to be assigned an IP address from a DHCP server click the Obtain an IP address automatically
check box.
To assign a static IP address, uncheck the check box and enter the IP address in the IP address text box. The
box will turn red if the IP address is not valid.
Care should be taken not to duplicate IP addresses on your network. If you are unsure what IP address to
use consult your system administrator.
Enter the network Subnet mask and Default gateway addresses in the text boxes provided.
Click the Save button to save these changes to the reader, or click the Refresh button to restore the last saved
values.
Restart the reader for these changes to take eect.
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4.4.1 getting An ip Address using ethernet
Here is a general guide to the way Reader network address assignment works:
The Ethernet interface is either served an IP address via DHCP or is assigned a static IP address by the user.
If the Reader is set to use a DHCP assigned address and no DHCP server is available it will automatically use
a link local address of 169.254.0.0/16.
The Reader must be powered up with the Ethernet connected to get a DHCP assigned IP address.
By default, the Readers are set to Obtain an IP address automatically, which means they look for a DHCP
server. If one isn’t present, for example when a crossover cable is used to connect to a single PC, the Reader
will choose a Link Local address.
A link local address (also known as Automatic Private IP Addressing - APIPA) is one chosen at random in the
range 169.254.0.1 to 169.254.255.254 with a netmask of 255.255.0.0.
Windows PCs and most other computers by default will use the same system, which allows an ad-hoc network
of computers and Readers to automatically pick unique addresses. This can work for a crossover cable between
a single Reader and a computer or a more complex setup involving multiple Readers and multiple PCs using a
normal Ethernet cable and Ethernet hub/switch.
This system is very good to use because it requires no expertise or intervention from users.
The below process has been discussing automatic address negotiation only.
In order to successfully connect a Reader via a crossover cable follow these steps:
Step 1: In Windows, open the Start -> Settings -> Control Panel -> Network Connections window
The PC’s Ethernet connection should be marked as disconnected
Step 2: Plug in the cross over cable. Turn the reader on. The user should instantly see the state of
Ethernet change to Looking For An Address.
This process may take up to a minute.
Step 3: Eventually it should go to the state Limited Or No Connectivity. In the desktop icon tray, the
Ethernet will be marked with a yellow triangle.
This means that Windows was looking for a DHCP server, but was unable to nd one, so it used a Link Local
address (169.254.X.X) instead. Even though it looks like an error, this is what we would expect to see.
Step 4: Left click on the Ethernet connection and look in the Details box on the bottom of the left hand side
panel of the Network Connections window. You should see the IP address in here.
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If the address here is not 169.254 followed by 2 other numbers, then the user needs to check the following:
Right click on the Ethernet connection in the Network Connections window.
Select the Properties menu option.
In the properties window, look in the list of items for Internet Protocol (TCP/IP).
Double click on this item
In the Internet Properties window, click on the Alternate Conguration tab
Make sure that the Automatic private IP address radio button is the selected one.
If it is not, then select it and click OK.
In some PCs this setting could be on a manual address, which would prevent Link Local addressing from
functioning.
Note that older versions of Reader OS software used a dierent system. It is important that all Readers are
upgraded to 2.03 or above in order to use this functionality.
Step 5: Go to the section 4.4.3
4.4.2 getting An ip Address using usb
The USB interface uses TCP/IP networking over USB as the protocol. This allows you to connect to a reader as
if it was a normal network. So all the usual services, such as telnet and FTP are available.
Any device hardware when it’s rst connected to a PC via USB requires a device driver. The device driver
is provided by Microsoft (Windows XP SP2). No USB device drivers are available instantly. They have to be
installed and require a certain amount of conguration. The driver must be installed on the PC before Windows
can use the connection. The device driver requires a conguration le for the reader which is installed on the PC
via the ReaderManager.
When you install a new reader for the rst time it can take from 1 to 5 minutes to create a network connection
before the ReaderManager is able to recognize a new reader.
Since every reader has a unique serial number, Windows treats it as a new device and you will have to install
the device driver again for each new reader that you connect to the same PC. Since the device driver les are
already on the reader, Windows can search for the driver automatically.
In order to connect to a reader via USB for the rst time follow the steps below:
Step 1: Open Network Connections in Windows (Windows XP SP2) to view the network connection
process.
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4.
5.
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You can verify that the reader is connected by looking at the Network Connections window. You can open this
window from several places: Start -> Settings -> Control Panel -> Network Connections or My Computer ->
Other Places -> My Network Places -> View Network Connections.
Step 2: Make sure that the USB and power cables are plugged in. Turn on the reader. The Found
New Hardware dialog box will be displayed.
When a reader is connected to a host computer for the rst time using a USB, there are a few steps to go
through before the ReaderManager is able to identify the new reader:
In Found New Hardware Wizard tick Yes, this time only to search for software and press Next.
In What do you want wizard to do? tick Install the software automatically and press Next.
Wait while the wizard installs the Linux USB Ethernet/RNDIS Gadget device driver. Ignore other
message and press Continue anyway.
Press Finish.
Step 3: Wait until you see a new entry appears in the Network Connections list called “Linux USB
Ethernet/RNDIS Gadget”. This is the reader.
If it says Acquiring IP address then you must wait until it says Connected.
The reader’s network connection will say:
Local Area Connection X
Connected
Linux USB Ethernet/RNDIS Gadget
Once it says Connected in the Network Connections window (Windows XP SP2) you can go to Step 4.
If it says Disabled or Broken, then click right and select Repair or Enable to try and x the connection.
If this fails, disconnect the reader, reboot your PC and repeat from Step 1.
The reader can disconnect in situations where it has been repeatedly plugged and unplugged before Windows
has had a chance to properly and completely process the network connection. In this situation it is possible for
the reader to appear on the network for about a minute before it is disconnected by the Windows networking
system.
The solution is:
Unplug the reader.
Wait for the reader’s network connection to be removed from the Network Connections window.
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Once the network connection has been removed:
Plug the reader back in.
Wait for the network connection to re-appear and become Connected.
Connect to the reader via the ReaderManager.
Another solution is to try another USB port as USB ports can fail on PCs. As with the previous case:
Unplug the reader.
Wait for the network connection to be removed.
Plug the reader into another USB port.
Windows networking can take some time (a few minutes) to create the network connection if the reader has
been rapidly plugged and unplugged. If the reader network device does not disappear within 5 minutes of being
disconnected, reboot your PC as then there is a problem with Windows Networking or the USB port has locked
up.
You should NEVER power cycle a reader because you are having problems with your PC or with Windows.
Power cycling can cause more problems with Windows and Windows networking.
Most USB problems are usually caused by Windows networking delays and Windows networking problems.
Frequent unplugging of the USB cable will create even more problems.
Step 4: Go to the section 4.4.3.
4.4.3 getting A reAder connected using the reAdermAnAger
Step 1: Open the ReaderManager.
ReaderManager will automatically detect all readers on the local network. When a reader is connected for the
rst time to a network using an Ethernet cable or a host computer using a USB cable, the reader is identied by
its Model Name-Serial Number (recommended to keep).
Users can replace or add additional information to the Model Name-Serial Number such as a physical location
or customer ID number.
Subsequently when a user starts using the reader the new name will appear on the list of readers in the
Connection menu.
Tip: If you want to use the new name immediately, simply power cycle the reader to view the new name on
the Connection menu list.
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To change a reader network name:
From the Tools menu, select System then Conguration System. The window shown below will be displayed.
Click the column on the right of Customer ID and enter the name you would like the Reader to be identied as.
This is the name that will appear on the Connection menu.
Click the Save button on the right to save your changes to the reader, or click the Refresh button to restore the
previously saved name.
Step 2: Click the Connection menu item to view readers found on the local network.
The ReaderManager will use network broadcasts to look for active readers via USB and Ethernet. If you click on
the Connection menu, you can see readers dened in there automatically.
A list of readers will be displayed. The IP address and MAC address will be shown on the status bar as you move
the mouse over each reader entry.
Step 3: To connect to a reader, select the reader you would like to connect to from the
Connection menu, then click the left mouse button.
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The status bar will change from a red to a green background to indicate that the ReaderManager was able to
connect to a reader. The tag type and IP address are also shown on the status bar.
To get more information how to setup static connections to readers please refer to the ReaderManager Guide
(40-01-006-DOC).
4.5 communicAtion test
Perform the tag reading test by selecting Tools -> System -> Grid of tags sight count.
Check some default settings in Tools -> System-> Reader Settings:
• Tag Type. Default is IFX_STACK. If you use ItemTags the default should be changed to IFX_ITEM. If you
want to read both IT and ST tags the Tag Type should be IFX_STACK.
• The Powering Field box should be ticked.
Use one of the fully powered tags, place the tag on the reader antenna.
The rst square in the grid should turn from white to blue and display the tag’s ID number and the number of
times the tag was sighted (should be one). An example of this is shown below.
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5. WORKING WITH ANTENNAS
MARS-24AT requires special installation and tuning of external antennas. Refer to the ReaderManager User Guide (40-
01-006-DOC) for the antenna matching, tuning and testing instructions using the Reader Setup Wizard tool.
MARS’ external antennas are suitable for applications where one or many reading points are required. They
are designed to be used as free standing antennas, integrated into non-metallic (preferably plastic) housings, or
even embedded into desk tops or shelves.
Once antennas are placed in the position they are to be used, it is essential that they are xed in place and
tuned. The tuning is to be done only once at installation. All antennas (except the small round antenna 30
mm radius) have an adjustable capacitor that allows for tuning.
5.1 mAteriAls
The material upon which an antenna is mounted and the positioning of the antenna itself can have a signicant
eect on antenna performance.
The eect of materials and antenna position on antenna operation may be determined as follows:
• Place an antenna on a styrofoam block and tune for maximum voltage at the antenna center using an
Antenna Tuning Probe, digital voltmeter and a trimming tool. Then place the antenna on/into the installation
position, retune and measure the maximum voltage again. Compare the voltage values.
• A dierence of 10% or less is acceptable. If the voltage reduces by more than 10%, this indicates that
the material is adversely aecting the antenna. The user should determine if the reduction in operation is
acceptable by measuring read range and stacking operation. If the reduction is not acceptable the antenna
must be relocated.
• Alternatively the use of a plastic spacer of 5 mm minimum thickness between the mounting material and the
antenna is recommended where the mounting material is adversely aecting the antenna.
Antenna performance may be aected by conductive and metallic materials in the immediate vicinity of the
antenna.
Metal, metallic or metallized objects placed next to the reader antenna may change the characteristics of the
antenna aecting the tuning operation and reducing the read range.
It is recommended that the antenna should not be placed closer than 35 cm to any metallic object that is of a
similar or larger size to the antenna.
Small metallic objects such as jewelry or coins put on the antenna will have almost no aect on the antenna
performance.
If metallic conveyor rollers are a part of an application it is advised to replace them with plastic parts if possible
or apply shielding techniques as required.
Materials such as wood, laminated MDF, HDF or plywood have a limited conductivity. If an antenna is mounted
into these materials some reduction in the read range can be expected.
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Plastics are the best materials on which to mount an antenna provided that they are graphite/carbon free.
Try to avoid using black plastics as they may be conductive due to carbon/graphite based colouring
agents.
Clear glass is generally not conductive and can be used as a desk top material (for desktop applications).
Smoked and tinted glass may be conductive and any aect on antenna operation should be determined by
measurement.
5.2 AntennA sepArAtion
Antennas mounted in a close proximity may cause mutual interference.
For antennas connected to the same MARS reader the safe distance between the antenna edges is antenna size
dependent and varies from 5 cm (radius 30 mm round antenna) to 15 cm (202x352 mm antenna).
For antennas connected to two dierent MARS readers the safe distance between the antenna edges is
also antenna size dependent and varies from 30 cm (radius 30 mm round antenna) to 60 cm (202x352 mm
antenna).
Do not mount an antenna on a desktop surface if there is a MARS reader immediately below and under the
antenna. The distance between the antenna and the MARS reader should be no less than 20 cm. Use extended
brackets to increase the distance if required. Alternatively the MARS can be screened from the antenna by a
purpose built ferrite shield.
In general no electronic devices and power adaptors are to be placed within 20 cm of the antenna in any
direction. Before such installations are attempted Magellan must be consulted.
5.3 cAbles
Do not run any cables under or near an antenna. Maintain a minimum distance of 15 cm.
The cables that connect external antennas with the reader are provided by Magellan. The MARS readers
should only be operated with antenna cables supplied by Magellan. Any changes or modications to the
equipment that are not expressly approved by the party responsible for compliance will void the product
warranty.
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5.4 hoW to shield AntennAs
Antennas may be shielded by a purpose built ferrite sheet only. In special circumstances devices such as
keyboards and computers may be placed under antennas where a purpose built ferrite antenna shield
(64-50-001) is provided to protect the antenna.
A ferrite shield consists of a sheet of aluminium with ferrite tiles, minimum thickness 5 mm.
Contact Magellan for further information on shielding antennas for your specic applications and for the
specication of the Ferrite Antenna Shield (64-50-001) when planning your installation.
5.5 AntennA mAintenAnce (tuning)
Antennas may require periodic re-tuning and testing. Detuning of an antenna may occur if the physical
environment around the antenna is changed. This can occur, for example, when large metal objects are located
near the antenna or electronic devices or cables are placed in close proximity with the antenna. The severity of
detuning is dependent upon the size of the metal object and can only be determined by measurement.
Before tuning make sure that metal objects, electronic devices and cables are not closer that the recommended
distances in any direction from the antenna.
The purpose of the tuning procedure is to maintain an antenna at its correct operating point. Tuning the antenna
means to trim it to its highest possible eld strength which corresponds to the highest voltage as measured by
a voltmeter with an Antenna Tuning Probe.
If in doubt, contact Magellan for further instructions for your specic application.
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5.5.1 equipment And softWAre required for AntennA tuning And testing
• 1 x Antenna Tuning Probe with cable (Magellan Antenna Tuning Kit)
• 1 x RF Trimming Tool (Magellan Antenna Tuning Kit)
• 1 x Universal Digital Voltmeter (to measure DC voltages between 1 and 15 volts)
• Magellan ReaderManager software– V2.05 or better
• 1 x Tag (fully powered tag)
Antenna Tuning Kit: Antenna Tuning Probe with a cable and RF Trimming Tool
5.5.2 tuning instructions
Connect the Antenna Tuning Probe terminals to the voltage and input terminals of the digital voltmeter.
Set the voltmeter to measure a DC voltage range greater than 10 volts.
Place the Antenna Tuning Probe in the center of the antenna.
Using an RF trimming tool adjust the tuning capacitor on the antenna for maximum voltage as measured by
the tuning probe.
5.5.3 optimisAtion of AntennA performAnce
If maximum read distance is important for your application then the antennas have to be protected/shielded
from interference using appropriate mounting material, and then tuned to maximum voltage.
If maximum read distance is not an issue the antennas can still work eectively even if not tuned to maximum
voltage, but the eect will be reduced read range.
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The 8.8 m cable will provide a range reduction of between 15% to 20 % in comparison to the 1.5 m standard
cable (Refer to the 7.3 Maximum Read-Write Distance).
Method 1
To conrm optimum antenna operation measure the maximum read-write distance.
Take a single tag and position it over the reader antenna center. Do not hold the tag antenna coil or
tag inner area with your ngers. Preferably hold the tag edges or use a non metallic carrier to hold
the tag.
Measure the maximum read distance in mm and compare with the value for the same antenna-tag
type as indicated in the Maximum Read-Write Distance chart. (Appendix 7.3 of this manual.)
If the maximum read-write distance is less than shown in the chart re-tuning may be necessary. If
the antenna is correctly tuned then the user should determine if the reduced read-write distance is
acceptable.
Method 2
During an initial tuning procedure measure the maximum voltage using an Antenna Tuning Probe. Record the
voltage value and RCA cable length for every antenna. To conrm tuning at any time measure the maximum
voltage using the Antenna Tuning Probe and compare with the recorded results. The voltage values should be
identical otherwise the antenna has to be re-tuned.
1.
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6. WORKING WITH TAGS
Do not stack Magellan ItemTags on top of each other or allow them to touch or overlap. Only Magellan StackTags
can be stacked, overlapped or allowed to touch each other.
Single-axis antennas are tag orientation sensitive. Refer to the Tag-to-Reader/Tag-to-Antenna section of this
document.
Reading and writing speeds depend on reader-tag communication speeds, the number of receiver channels,
the amount of information to be read and/or written and the number of tags presented at a the same time. The
number of tags and the amount of information to be read and especially written, slows down the read-write
communication speed. Please consult Magellan regarding these issues for your specic application.
Be aware that tags and readers can be incompatible with each other. Larger tags can work with all types
of readers and antennas. Smaller tags require higher eld strengths and as a result they may not operate
with some reader/antenna combinations or have to be closer to a reader antenna to operate. Refer to the
Reader-Tag Compatibility section of this manual.
Magellan StackTags delivered on a roll are always fully powered (ST normal power mode or 6000 mode). Fully
or normal powered tags are ON all the time and reply to each reader command providing they are in the eld of
the reader antenna.
To reduce the risk of tag replies clashing and to increase anti-collision and stackability for some applications the
tags can be recongured by end-users to a ¼ low power mode (ST ¼ normal power mode or 2000 mode). This
means that tags in the ¼ low power mode are muted ¾ of the time and do not reply to the reader commands
instantly.
Tags can be recongured individually (one by one) or en masse (many at once). Before reconguring tags make
sure the ReaderManager software has been installed and upgraded to the latest version, the reader is running
and the reader is Connected to the ReaderManager software.
6.1 hoW to reconfigure tAgs individuAlly or en mAsse
In the ReaderManager go to Tools -> System -> Console. Click with the right mouse button and tick
Show Tag Replies.
Then go to Reader Conguration and choose Cong_Normal_Powered_Tag or Cong_Quarter_
Powered_Tag (for the ReaderManager version 2.12 or higher).
Place a single tag or multiple tags into the reader antenna eld.
Remove the tag(s) from the eld.
Follow the step 3 to 4 for a new batch of tags.
Once completed go to Reader Conguration and click on Clear All.
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6.2 hoW to check A tAg configurAtion mode
The tag conguration mode can be checked with the ReaderManager:
Go to Tools -> System -> Interrogate Command.
In Reply select Normal and click Send.
Then go to Tools -> System -> Table of Tag Messages to see the tag conguration in the
Cong column. The messages of all the tags currently in the reader antenna eld can be seen.
2000 means that the tag has been recongured to ST ¼ normal power mode conguration. 6000
means that a tag is in ST normal power mode.
6.3 hoW to check A tAg chip type (it or st)
The tag chip type can be checked with the ReaderManager:
Go to Tools > System > Tag Memory Map
Place a tag on the antenna. The tag ID# will appear below “Current tags”
Left mouse click on the ID#
The chip type can be seen in the “Value” column of the System Memory in line “0”:
4000 means ItemTag chip
4001 means StackTag chip
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6.4 tAg-to-AntennA orientAtion
Tags should always be presented face on to the external antenna surface (i.e. with the coils of the reader
antenna and the tag parallel). This is the position for optimum coupling (power transfer) between the antenna
and the tag, and hence gives maximum read range. Tags may still work at an angle depending upon the
distance between the tag and the external antenna.
Correct orientation
Incorrect orientation (90° angle)
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7. APPENDIX
7.1 externAl AntennA types
External antennas have been designed to operate with Magellan’s MARS readers. The antenna operating
volume is inside the antenna turns. Each antenna is connected to a reader via a supplied RCA cable. The RCA
cable length: 1.5 m (standard cable), 8.8 m (on request).
Magellan’s MARS readers have been assigned to operate with the antennas listed below, and having maximum
gain of 3.5 dB. Antennas that are not included in this list or having a gain greater than 3.5 dB are strictly
prohibited for use with the MARS readers. The required antenna impedance is 4 ohms.
Part Number Description
61-10-002 Single axis, round,
60 mm inner antenna coil diameter,
85 mm overall diameter,
thickness 0.8 mm
63-10-005 Single axis, round,
124 mm inner antenna coil diameter,
160 mm overall diameter,
thickness 0.8 mm
63-10-004 Single axis, rectangular,
120x240 mm inner antenna coil,
158x277 mm overall dimensions,
thickness 0.8 mm
63-10-003 Single axis, rectangular,
60x420 mm inner antenna coil,
88x448 mm overall dimensions,
thickness 0.8 mm
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64-10-002 Single axis, Rectangular,
202x352 mm inner antenna coil,
250x400 mm overall dimensions,
thickness 3.2 mm
64-10-004 Single axis, Rectangular,
202x352 mm inner antenna coil,
250x400 mm overall dimensions,
thickness 0.8 mm
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7.2 reAder-tAg compAtibility
Maximum Read-Write
Distance* (MRD), mm
READER-WRITERS
MARS and round
external antenna
(124 mm dia.)
MSTRP-5050 MDOCR-2505 MDR-1109 MTR-1310
STACKTAGS
76 x 45 mm, 5 turns 235 60
76 x 45 mm, 2.5 turns 170 30
73 x 37 mm, 3 turns 165 30
56 x 26 mm 220 55
48 x 16 mm 105 10
35 mm diameter 170 40
25 mm diameter 120 15
20 mm diameter 105 10
28 x 16 mm 120 15
20 x 15 mm 95 10
ITEMTAGS
76 x 45 mm, 5 turns 385 110
20 x 15 mm 130 25
9 mm diameter 135 20
* Measured for a single tag. The RCA cable length is 1.5 m (standard cable).
Tags operate inside an internal volume or shrouded area
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7.3 mAximum reAd-Write distAnce
MARS with External Antennas
Maximum Read-Write Distance*
(MRD), mm
External antenna type
60 mm dia. 124 mm dia. 120x240 mm 60x420 mm 202x352 mm
ItemTag tags
9 mm diameter pill 60 135 145 95 155
19 mm diam ring (standard) 190 215 145 240
20x15 mm 55 130 145 85 140
40 mm diameter 125 295 340 255 390
45x42 mm 130 315 365 280 420
60x25 mm 120 280 325 240 375
76x45 mm, 5 turns 180** 385** 440 350 525
StackTag tags
20x15 mm 40 95 85 55 70
28x16 mm, 10 turns 50 120 120 75 120
20 mm diameter 40 105 100 60 85
25 mm diameter 50 120 120 75 120
35 mm diameter 75 170 185 120 215
48x16 mm, 5 turns 55 105 130 65 125
56x26 mm 95 220 245 185 290
73x37 mm, 3 turns 70** 165** 180 115 195
76x45 mm, 2.5 turns ** 170** 180 120 205
76x45 mm, 5 turns ** 235** 260 195 305
* Measured with a single tag
** Tags may work unreliably at a distance of less than 50 mm due to the microchip overheating. It is not
recommended to use the tags with 124 mm diam (63-10-005) or 60 mm diam (61-10-002) MARS
antennas.
MRD ± 5 mmMRD ± 5 mm
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7.4 specificAtions
• Read and write operations
• No user-serviceable parts
• ISO/IEC Compliance 18000-3 Mode 2
• Operating Frequency 13.56 MHz
• 8 PJM Reply Channels
• Command Data Rate of 424 kbit/s
• Reply Data Rate of 106 kbit/s per channel
• Designed for PJM StackTag® and PJM ItemTag®
• External Dimensions (L x W x H):
without mounting brackets: 380 x 170 x 80 mm
with mounting brackets: 380 x 205 x 120 mm
• Net Weight: 3 kg (without external antennas)
• Low Voltage Input: 12 VDC @ 2.5 A
• Operation environment: Indoor use
• Temperature range: +10°C to +45°C
• Humidity: 10% to 80% (non-condensing)
• Recommended Minimum Host Computer Requirement:
Windows XP SP2/ 500 MHz CPU/ 128MB RAM
• Host Interface: USB and Ethernet
• General purpose digital I/O interface
• Number of External Antennas: up to 24
• External Antennas: Single-axis antennas with inner coil dimensions:
Round 60 mm dia. x 0.8 mm and 124 mm dia. x 0.8 mm
Rectangular 60 x 420 x 0.8 mm, 120 x 240 x 0.8 mm, 202 x 352 x 0.8 mm and 202 x 353 x 3.2 mm
(special annentas are available on request)
• Antenna Connection Cable of 1.5 m length
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7.5 regulAtion And stAndArds
RFID equipment is subject to national and international regulations.
7.5.1 fcc rAdio frequency interference stAtement (usA)
The FCC regards RFID equipment as low-power transmitting devices and, therefore, does not require users of
RFID devices to obtain a license to operate them.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can be determined by
turning the equipment o and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
• Reorientation or relocation of receiving antenna
• Increase the separation between the equipment and receiver
• Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected
• Consult the dealer or an experienced radio/TV technician for help
Any changes or modications to the equipment that are not expressly approved by the party responsible for
compliance could void the user’s authority granted under FCC Rules to operate this equipment.
FCC ID: TVN-MARS-24AT
7.5.2 industry cAnAdA rAdio frequency interference declArAtion of conformity
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.
ICES\NMB-003 IC: 6596A-MARS-24AT
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7.5.3 iso/iec 18000 – 3 mode 2 (Air interfAce At 13.56 mhz) compliAnce
Magellan’s readers fully comply with the ISO/IEC 18000 Part 3 Mode 2 (Information technology – Radio frequency
identication for item management. Part 3: Parameters for air interface communications at 13.56 MHz) published in
August, 2004.
7.5.4 csA And Ansi/ul compliAnce
CLASS 3862 11 – INFORMATION TECHNOLOGY EQUIPMENT – (CSA 60950-1-03)
CLASS 3862 91 – Information Technology Equipment (CSA 60950-1-03/UL 60950-1, - First Edition NRTL
Program) Certied to U.S.Standards
7.5.5 humAn sAfety
Customers using the MARS-24AT readers and antennas are responsible for operating their sytem under
implemented power levels and antenna congurations against relevant standards for human safety in electronic
eld.
7.6 glossAry of terms And AbbreviAtions
Antenna A reader antenna that emits radio waves and receives reply signals from tags.
The reader antenna can be internal where it is integrated into the reader or external where it is
connected to the reader via a cable.
Antenna axis The antenna port on the reader which the antenna is plugged into.
Antenna tuning Trimming a reader antenna to its highest possible eld strength which
corresponds to the highest operating voltage.
Create axis group Create an antenna group. This means combining antennas or antenna ports
into one group that serves the same purpose or application.
Congure axis group Congure group antenna behaviour. This means to set up all antennas in the
group to the same behavioural parameters which will be the default parameters for this
group.
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D/C Date Code (month/year): Date of device manufacturing
DSB Digital Support Board: Embedded processor board running the embedded
operating system (OS) and the ReaderServer
HF High Frequency (13.56 MHz)
GUI Graphical Use Interface
IT ItemTag (chips, inlets and labels)
ItemTags (IT tags) Magellan’s labels and inlets for item tagging (separated items) that work with
Magellan’s family of reader-writers
LAN Local Area Network
LED Light Emitting Diode
MLC Machine Level Control (System Conguration Control): Reader version number
MRD Maximum Read-Write Distance
Network Connections window In Windows XP open Start-> Control Panel-> Network Connections or open
My Computer-> Other Places-> My Network Places-> View Network Connections
OEM label Original Equipment Manufacture label is located on the back of the equipment.
It includes the Model Number, P/N, D/C, S/N and MLC.
PJM Phase Jitter Modulation or PJM™ is a registered Trade Mark of Magellan
Technology Pty Limited.
PJM is an RFID communication technology developed and patented by
Magellan Technology Pty Ltd and complies with ISO/IEC 18000-3 Mode 2.
PJM technology products include a range of RFID chips, inlets, tags and readers.
PJM ItemTag® Registered Trade Mark for Magellan’s ItemTag tags
PJM StackTag® Registered Trade Mark for Magellan’s StackTag tags
P/N Part Number
Power cycle the PC Close Windows, switch the PC o, remove the power plug and wait for 30
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seconds before powering the PC back up again. For laptops this means removing the battery
and waiting for 30 seconds. This ensures that the USB host controller chips on the motherboard have had a
chance to be fully reset.
Power cycle the reader Turn o the power or unplug the power cable (the power port on the reader).
Open the Network Connections window in Windows. Wait for the reader
network connection to be removed from the Network Connections window.
Plug the reader back in and wait for the network connection to re-appear
and become Connected in the Network Connections window. Connect to a
reader via the ReaderManager’s Connection menu.
Reader/s Magellan’s RFID reader-writer/s
ReaderManager Graphical user application for Windows/Linux operating systems which
provides a platform for testing, demonstrations and application development
ReaderServer Embedded application that provides the standard Application Programmer
Interface to serve end-user applications. This application runs on the reader.
RFID Radio Frequency IDentication
RFID inlet A RFID device comprising a microchip and an antenna (etched copper or
aluminium or possibly conductive inks) on a exible substrate (PET plastic
lm)
RFID label RFID inlet often with adhesive backing (sticky label)
RFID tag 1. generic name for RFID inlet and label;
2. RFID inlet or label inserted into a housing (glass, polycarbonate, polyamid,
epoxy, ABS, etc.)
RFID reader-writer Device for reading and writing to RFID tags
RMA Returned Materials Authorisation (Return Authorisation number)
Setup axis Setup antenna. To setup an antenna means to match the antenna with its
corresponding antenna port by choosing the antenna type from the list in the ReaderManager.
S/N Serial Number
ST StackTag (chips, inlets and labels)
StackTags (ST tags) Magellan’s labels and inlets for item tagging (stacked, touched or overlapping
items) that work with Magellan’s family of reader-writers
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7.7 troubleshooting
7.7.1 leds
Blue LED is o Power cable not
connected
Ensure the power cable is connected correctly to
both the mains power and to the Reader
Power cable faulty Replace the cable
Power adaptor faulty Replace the power adaptor
Reader faulty Send a service report using the Service Form
Absence of the
ashing green
LED during tag
reading
Incorrectly oriented tag/
tags
Ensure tag/tags are oriented correctly to the
reader antenna (see Tag-to-Reader/Tag-to-
Antenna Orientation).
Faulty tag/tags Replace tag/tags. Do not use tags with a black
dot or black square marking (faulty tags).
The Powering Field is
o
Antenna was not tuned
Ensure the powering eld is on. Go to Tools>
System>Reader Setting. Tick the Powering Field
box.
Tune the antenna (refer to the Working-with-
antennas section)
Reader faulty Send a service report using the Service Form.
Green LED
ashes but I can
not see any tag
message in the
ReaderManager
USB or Ethernet
connection is not
functioning
Ensure the communication cable is connected
correctly.
The reader is not
Connected
Ensure the reader is turned on and a
communication cable is plugged in. The status
bar in bottom right corner of the ReaderManager
window has to show an indication Connected, the
tag type and the IP address.
The tag type is
incompatible with the
reader
Use the appropriate tag type according to the
chart in the Reader-Tag Compatibility section.
A communication tool
has not been chosen
Choose Grid of tag sight counts or Table of Tag
Messages from Tools->System menu to view tag
replies.
Red LED remains
on
Reader faulty Send a service report using the Service Form
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7.7.2 AntennA instAllAtion And mAintenAnce
Antenna test
failed
Wrong tag. The tag
used for the test is in
a low power mode.
Make sure you use a normal/fully powered tag for
testing (refer to the Working-with-Tags section in the
Reader User Manual). Perform the test again.
Faulty tag Replace tag. Do not use a tag with a black dot or black
square marking (faulty tag).
Antenna is not
on the list of
available
antenna types
You have purchased
new antenna type
which is not in your
version of the
ReaderManager
Download the latest version of the ReaderServer
available from Magellan’s website. Then upgrade
the ReaderServer on your reader using the
ReaderManager.
Antenna does
not work as
good as before
(reduced read
range, etc.)
The Antenna has
been moved recently
and was not tuned
Once you change the antenna position, moved the
antenna or replaced the mounting material you should
understand rst whether the antenna is aected by
the mounting material, put a plastic spacer if aected
and tuned the antenna again.
Metallic object/s,
electronic devices or
cables are in the
close vicinity of the
antenna and aect
the antenna
performance
Move all metallic objects, electronic devices and
cables away from the antenna or shield the antenna
by a purpose built ferrite shield. Once you do so
the antenna should perform as before. Measure the
maximum voltage, compare with the voltage previously
recorded and tuned the antenna if it’s required.
7.7.3 connecting A reAder
Can not nd and connect
to the reader - reader
is not shown on the
Connection menu list
The reader was not in
the operational mode
when you connected a
communication cable and/
or opened the Connection
menu
Plug in the communication and power
cables. Wait for about 1 minute after you
apply power to the reader. The red LED must
be permanently on and the green LEDs o.
In the ReaderManager open the Connection
menu. Find the reader you want to connect
to on the list.
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PC does not recognise
the reader at all
The USB port on the PC
is broken
Use another USB port known to be working.
USB port has temporarily
failed
Power cycle the PC.
The reader is faulty Check the reader on two other PCs. If no PC
shows any response at all to the USB cable
being plugged in then it’s faulty. Send a
service report on the Service Form.
USB cable faulty Change the USB cable.
PC recognises the
reader, but claims that it
is faulty in the Windows’
Device Manager and
does not create a
network connection
Windows has previously
marked the reader as
faulty and will not try to
connect to it or load the
reader driver. Usually
caused by rapidly
unplugging and plugging
of the USB cable.
Make sure that the USB cable is unplugged
and the reader is turned o. Remove/Unistall
the faulty device from the Device Manager,
then plug the USB in, turn the reader on
and wait for a network connection again.
Alternatively connect a dierent reader to the
PC as it will have a dierent serial number
and Windows will not ag it as faulty.
The reader is connected,
and appears to be
working correctly but
the network connection
drops out after a few
seconds
The reader was
replugged too quickly
before Windows nished
processing the previous
network connection
Wait at least 30 seconds before replugging
any reader into the same PC or wait until the
network connection disappears
USB hub does not work
properly
Power cycle the PC. Try a rear USB port
on the PC to connect the USB cable. Avoid
using an external USB hub.
No network connection
can be made to the
reader but the Network
Connections window
shows that the reader
is connected and all
other network status
information indicates that
networking should be
working
The USB port on the PC
has stopped working for
an unknown reason.
Use another USB port. If this fails, power
cycle the PC.
7.8 reporting A problem
If after following the checks and procedures outlined in the Troubleshooting section, you are still having a problem with
a Magellan reader, you will need to send a report to Magellan. To make the diagnosis quicker and easier, please supply
your problem report on a Service Form along with the following information:
• What kind of tags are you using and how many are you putting on the reader at one time?
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• Have this reader and the tags you are using worked at any time in the past?
• Have you tried connecting to the reader with a dierent PC?
• Have you successfully installed the ReaderManager application?
• In the ReaderManager, select the Help/About ReaderManager menu item and record on the Service Form what
version numbers are shown in the window that appears.
• In the ReaderManager, select the Help/System Report/Get System Information. Get a zip le and then email it to us
(for the ReaderManager version V2.18 and higher).
The information required in the Service Form about Model Number, S/N, P/N and D/C is located on the OEM label on
the back of the equipment.
7.8.1 WArrAnty repAirs
Before shipping any reader a Return Authorisation number (RMA) must be obtained.
End-users should contact the company from whom they purchased the reader for repair, replacement or refund
in accordance with Magellan’s terms and conditions of sale.
If you purchased the reader directly from Magellan, contact Magellan for a Return Authorization number (RMA) before
shipment.
The copy of the Service Form with RMA must be enclosed in the original or equivalent packing with the RMA number
clearly marked on the outside of the box.
7.8.2 non-WArrAnty repAirs
If a reader needs repairing after the one year warranty period expires, your support organization or Magellan if you
purchased directly from Magellan will rst provide an estimate of repair charges. Then upon receiving approval from
you the reader can be sent for repair. Refer to above Warranty Repairs information for return procedures.
7.8.3 WArrAnty
Magellan’s warranty and liability with respect to products and/or services is for a period of 12 months from date of
delivery and is limited to the rectication of faulty workmanship and/or non-compliance by Magellan.
Any liability with respect to components including purchased or free issued items and other materials used in the
manufacture of products are covered by, and limited to, any warranty provided by the original manufacturer.
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7.8.4 limitAtion of liAbility
Magellan’s warranty excludes products that have been improperly installed or maintained, modied or misused.
Notication of claims must occur within the warranty period.
End-users should contact the company from whom they purchase the products for replacement, repair or refund in
accordance with Magellan’s terms and conditions of sale.
If you purchased the reader directly from Magellan, contact Magellan for a Return Authorization Number (RMA) before
shipment.
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7.8.5 service form (editAble pdf-file on your cd)
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Product
From OEM label on the back of the equipment:
Model
P/N
D/C
S/N
MLC
(first number in order after black dots)
Describe any hardware modifications made to the unit and modification date:
Reason for
Describe problems (see Reporting a Problem):
Return to
If purchased from Magellan:
Magellan Technology Pty Limited
65 Johnston St.
Annandale
NSW 2038
Australia
Tel.: +61 2 9562 9800
Fax: +61 2 9518 7620
Email: info@magtech.com.au
Website: www.magtech.com.au
Contact
Company
Address
Country
Sales Order
PO Number
Purchase Date
Return Authorisation number (RMA)
Date
Technical Contact
Telephone
Fax
Email
Service Form
Always return a copy of this
form along with the product
* End-users should contact the company from whom they purchased the Reader

7.9 contAct us
mAgellAn technology pty limited
65 Johnston st.
AnnAndAle
nsW 2038
AustrAliA
tel.: +61 2 9562 9800
fAx: +61 2 9518 7620
emAil: info@mAgellAn-technology.com
Website: WWW.mAgellAn-technology.com
mAgellAn technology (europe) ltd
units 7 & 8
pArker court, dyson WAy,
stAffordshire technology pArk,
beAconside,
stAfford st18 0Wp,
uk
tel.: +44 1785 21 85 40
fAx: +44 1785 21 85 41
emAil: info@mAgellAn-rfid.com
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