Sato MB400I-B1 Barcode Printer User Manual

Sato Corporation Barcode Printer

User Manual

Barcode PrinterQuick Guide
32Table of Contents1. Safety Precautions ........................................................................... 4Markings and Symbols .......................................................................................... 4Precautions in Use ................................................................................................. 82. Unpacking ..................................................................................... 153. Names of Parts .............................................................................. 16Names and Functions of Operating Parts ............................................................ 184. Preparing for First-time Operation ................................................. 19Charging the Battery Pack ................................................................................... 19Installing and Removing the Battery Pack ........................................................... 21Using AC Adapter ............................................................................................... 22Loading Labels ................................................................................................... 23• Continuous printing mode ............................................................................ 23• Dispense mode printing ............................................................................... 25• Switching from Dispense mode printing to Continuous printing mode .......... 275. Turning the Power On .................................................................... 286. Test Printing ................................................................................... 297. Operation with an RS-232C Cable ................................................ 308. Operation with a USB Cable .......................................................... 319. Operation via Infrared Communication ......................................... 3310. Operation with Bluetooth or Wireless LAN Options ...................... 3311. Printing........................................................................................... 3412. Troubleshooting ............................................................................. 3613. Daily Care ...................................................................................... 3914. Reference ...................................................................................... 41Included Items ..................................................................................................... 41Options ................................................................................................................ 41Operation Modes ................................................................................................. 46DIP Switch .......................................................................................................... 54Basic Specifications of MB400i/MB410i .............................................................. 56PreparationPrefaceThank you for purchasing the Barcode Printer, MB400i/410i.This manual is created so that a first-time user of MB400i/410i can learn its basic operationsin a short time.Please read this manual carefully to make full use of the functions of MB400i/410i.Cautions1Reproduction of all or part of this manual is prohibited.2The content of this manual is subject to change without notice.3This manual was created with utmost care regarding its content. However, ifyou find any unclear points, errors, or omissions, please contact the retailstore or dealer where you purchased this printer.Cautions regarding radio wavesThis product is certified to meet technical standards based on the Radio Law. Therefore,no wireless license is required to use this printer.The following actions can be punishable by law:•Disassembly or modification of this printer•Removing the certification label (serial label) on this printerUse in the following locations may drastically shorten the communication distance, orprevent communication.•Near a microwave oven; locations where static electricity or radio wave interference isabundant; near wireless LAN equipment.“Bluetooth” is a registered trademark of Bluetooth SIG, Inc. USA.Our company is using this trademark based on a licensingcontract with this association.Before using the wireless LAN interface, be sure to set all security-related settings forthe wireless LAN equipment according to this manual.To customers purchasing the Bluetooth or wireless LAN options:CareReferenceTroubleshootingOperationFirst Edition 2006. 8. 28 Q01662000© 2006 SATO Corporation
Safety Precautions15Safety Precautions14LiquidDo not place any container with water or chemicals, such as flower vase or cup, aswell as small metallic objects, near the printer. If any of these should drop into theprinter, immediately turn off the power and contact your nearest dealer or servicecenter. Continued use creates a danger of fire or electric shock.Foreign MatterDo not drop or insert metallic or flammable objects into the openings on theprinter (such as outlets for cables). If any of these should fall into the printer,immediately turn off the power and contact your nearest dealer or servicecenter. Continued use creates a danger of fire or electric shock.Dropping and DamageShould the printer ever be dropped or otherwise become damaged, immedi-ately turn off the power and contact your nearest dealer or service center.Continued use creates a danger of fire or electric shock.Abnormal ConditionsContinued use of the printer while it is emitting smoke or strange odors creates thedanger of fire or electric shock. Immediately turn off the power and contact yournearest dealer or service center. Do not try to service the printer by yourself.DisassemblyNever try to take the unit apart or modify it in any way. Doing so creates the danger offire or electric shock. Contact your nearest dealer or service center for checking,adjustment, or repair.Battery Pack•Never try to take apart the battery pack or modify it in any way such as witha solder iron.•Never expose the battery to direct flame, throw it into fire, or take anyactions that may lead to shorting.•When charging the battery pack, make sure to use the printer or thespecified battery charger.Symbol examplesThe triangle indicates something you should take absolute care with. Thecautions are indicated concretely within the symbol. The symbol on the leftindicates a risk of electric shock.A circle with a diagonal line indicates something you should not do. Thesymbol on the left indicates that you should not try to take the unit apart.A black circle with a picture inside indicates something you need to do. Thesymbol on the left indicates that you should unplug the unit from the wall outlet.1. Safety PrecautionsIn this section, safety precautions about printer operation are explained to ensureproper care and usage. Make sure to read these carefully before using yourprinter.Markings and SymbolsThe following symbols or markings are used in this manual and on the printer so that youcan properly use the printer, and to prevent any damage to property, harm or injury toyourself and others. Make sure to read their explanations carefully to familiarize yourselfwith their meanings.This symbol indicates information that, if ignored or appliedincorrectly, creates the danger of death or serious personal injury.This symbol indicates information that, if ignored or appliedincorrectly, creates the possibility of personal injury or propertydamage.CautionWarningWarning
Safety Precautions17Safety Precautions16AC Adapter/Battery Charger (Option)•Use only the specified voltage. Using a different voltage may create the danger offire or electric shock.• Use only the specified AC adapter. Using a different one may create the danger offire or electric shock.• Never use the battery charger with any other battery pack except for the specifiedone. Doing so can rupture the battery, cause leakage, fire or electric shock.• Never cut, damage or modify the power cord. Also, never place heavy objects onthe power cord or heat or pull the power cord. Doing so may damage the cord andcreate the danger or fire or electric shock.• Should the power cord ever become seriously damaged (internal wiring exposed orshorted), contact your nearest dealer or service center for repair. Continued use ofsuch a cord creates the danger of fire or electric shock.• Never modify, excessively bend, twist, or pull the power cord. Doing so creates thedanger of fire or electric shock.LocationDo not locate the printer in the area subjected to high humidity or dew. If dew formsinside the printer, immediately turn off the printer and do not use it until it has beendried up. Continued use creates the danger of electric shock or the printer damage.Power•Do not use wet hands to operate the power switch, replace the battery pack orunplug the AC adapter or battery charger. Doing so creates the danger of electricshock.• The AC adapter set provided for this printer is specific to this printer. Do not use itfor other electric equipment.Thermal Head and Stepping Motor•The thermal head gets very hot after printing. Take care when replacing the label orcleaning the printer just after printing to avoid burns.• Touching the end of the thermal head with bare hands may cause injury. Take carewhen replacing the label or cleaning the printer to avoid injury.• Do not try to replace the thermal head by yourself. Doing so creates the danger ofinjury, burns, or electric shock.Easy CutterThis part contains a blade. Take care to avoid being injured by the blade and othersharp parts in the printer.Replacing the Battery Pack•Use only the specified battery pack.• When replacing the battery pack, make sure to install the pack in the correctorientation. Incorrectly replacing the battery creates the danger of injury or damageto surrounding areas, explosion is caused.• Replacing a small-size rechargeable battery (Lithium ion battery)Apply insulation treatment for the old battery pack by sealing the contact with tapeor the like and ask our sales representative or service center for the measures to betaken to recycle the reusable materials.Do not place the battery pack together with other batteries such as dry batteries.Leaving the printer unused for a long timeIf you have no plan to use the printer for a long time, remove the battery pack fromthe printer and unplug the AC adapter from the wall outlet.Maintenance and CleaningFor safe maintenance or cleaning of the printer, make sure to remove the batterypack and the AC adapter from the printer.CautionWarning
8 9 FCC REQUIREMENT This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. FCC WARNING: Changes or modifications not expressly approved by the manufacturer for compliance could void the user's authority to operate the equipment. FCC NOTICE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates and can radiate radio frequency energy and, if not installed and used in accordance with instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio ortelevision reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: -Reorient or relocate the receiving antenna. - Increase the separation between the equipment and receiver.-Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. -Consult the dealer or an experienced radio/TV technician for help. This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter. This manual show that both the specification of Bluetooth and wireless LAN. Please refer to the corresponding section which shows specification of Bluetooth or wireless LAN. Wireless LAN specification: The available scientific evidence does not show that any healthproblems are associated with using low power wireless devices. There is no proof, however, that these low power wireless devices are absolutely safe. Low power Wireless devices emit low levels of radio frequency energy (RF) in the microwave range while being used. Whereas high levels of RF can produce health effects (by heating tissue), exposure to low-level RF that does not produce heating effects causes no known adverse health effects. Many studies of low-level RFexposures have not found any biological effects. Some studies have suggested that some biological effects might occur, but such findings have not been confirmed by additional research.The MB400i-W2/MB410i-W2 has been tested and found to comply with FCC radiation exposure limits set forth foruncontrolled equipment and meets the FCC radio frequency (RF) Exposure Guideline in Supplement C to OET65. Please refer to the SAR test report that was uploaded at FCC website. Bluetooth specification: This equipment complies with FCC radiation exposure limits set forth for uncontrolled equipment and meets the FCC radio frequency (RF) Exposure Guideline in Supplement C to OET65. This equipment has very low levels of RF energy that is deemed to comply without testing of specific absorption radio (SAR).
10 11 Properly shielded a grounded cables and connectors must be used for connection to host computer and / or peripherals in order to meet FCC emission limits. AC adaptor with ferrite core must be used for RF interference suppression. CE Caution: Česky [Czech] [Jméno výrobce] tímto prohlašuje, že tento [typ zařízení] je ve shodě se základními požadavky a dalšími příslušnými ustanoveními směrnice 1999/5/ES. Dansk [Danish] Undertegnede [fabrikantens navn] erklærer herved, at følgende udstyr [udstyrets typebetegnelse] overholder de væsentlige krav og øvrige relevante krav i direktiv 1999/5/EF. Deutsch [German] Hiermit erklärt [Name des Herstellers], dass sich das Gerät [Gerätetyp] in Übereinstimmung mit den grundlegenden Anforderungen und den übrigen einschlägigen Bestimmungen der Richtlinie 1999/5/EG befindet. Eesti [Estonian] Käesolevaga kinnitab [tootja nimi = name of manufacturer] seadme [seadme tüüp = type of equipment] vastavust direktiivi 1999/5/EÜ põhinõuetele ja nimetatud direktiivist tulenevatele teistele asjakohastele sätetele. English Hereby, [name of manufacturer], declares that this [type of equipment] is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Español [Spanish] Por medio de la presente [nombre del fabricante] declara que el [clase de equipo] cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE. Ελληνική [Greek] ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ [name of manufacturer] ∆ΗΛΩΝΕΙ ΟΤΙ [type of equipment] ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩ∆ΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ∆ΙΑΤΑΞΕΙΣ ΤΗΣ Ο∆ΗΓΙΑΣ 1999/5/ΕΚ. Français [French] Par la présente [nom du fabricant] déclare que l'appareil [type d'appareil] est conforme aux exigences essentielles et aux autres dispositions pertinentes de la directive 1999/5/CE. Italiano [Italian] Con la presente [nome del costruttore] dichiara che questo [tipo di apparecchio] è conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE. Latviski [Latvian] Ar šo [name of manufacturer / izgatavotāja nosaukums] deklarē, ka [type of equipment / iekārtas tips] atbilst Direktīvas 1999/5/EK būtiskajām prasībām un citiem ar to saistītajiem noteikumiem. Lietuvių [Lithuanian] Šiuo [manufacturer name] deklaruoja, kad šis [equipment type] atitinka esminius reikalavimus ir kitas 1999/5/EB Direktyvos nuostatas. Nederlands [Dutch] Hierbij verklaart [naam van de fabrikant] dat het toestel [type van toestel] in overeenstemming is met de essentiële eisen en de andere relevante bepalingen van richtlijn 1999/5/EG. Malti [Maltese] Hawnhekk, [isem tal-manifattur], jiddikjara li dan [il-mudel tal-prodott] jikkonforma mal-ħtiġijiet essenzjali u ma provvedimenti oħrajn relevanti li hemm fid-Dirrettiva 1999/5/EC.
12 13 Magyar [Hungarian] Alulírott, [gyártó neve] nyilatkozom, hogy a [... típus] megfelel a vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak. Polski [Polish] Niniejszym [nazwa producenta] oświadcza, że [nazwa wyrobu] jest zgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowieniami Dyrektywy 1999/5/EC. Português [Portuguese] [Nome do fabricante] declara que este [tipo de equipamento] está conforme com os requisitos essenciais e outras disposições da Directiva 1999/5/CE. Slovensko [Slovenian] [Ime proizvajalca] izjavlja, da je ta [tip opreme] v skladu z bistvenimi zahtevami in ostalimi relevantnimi določili direktive 1999/5/ES. Slovensky [Slovak] [Meno výrobcu] týmto vyhlasuje, že [typ zariadenia] spĺňa základné požiadavky a všetky príslušné ustanovenia Smernice 1999/5/ES. Suomi [Finnish] [Valmistaja = manufacturer] vakuuttaa täten että [type of equipment = laitteen tyyppimerkintä] tyyppinen laite on direktiivin 1999/5/EY oleellisten vaatimusten ja sitä koskevien direktiivin muiden ehtojen mukainen. Svenska [Swedish] Härmed intygar [företag] att denna [utrustningstyp] står I överensstämmelse med de väsentliga egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv 1999/5/EG. Íslenska [Icelandic] Hér með lýsir [name of manufacturer] yfir því að [type of equipment] er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC. Norsk [Norwegian] [Produsentens navn] erklærer herved at utstyret [utstyrets typebetegnelse] er i samsvar med de grunnleggende krav og øvrige relevante krav i direktiv 1999/5/EF. If you want to get a copy of the original Declaration of Conformity of our products which relates the R&TTE, please contact to web address: www.satoworldwide.com
Safety Precautions114Unpacking2152. UnpackingMake sure you have all the printer components shown here. If any component ismissing, contact the retail store or dealer where you purchased the product from.WarrantyQuick GuidePrinter unitBattery pack*The appearance of any cushioning material supplied (such as protector pads on theprinter holder) may be changed across different production batches.Shoulder beltPrecautions in UseDo not place the printer in a hot or cold place.The operation temperature range is -15°C to 50°C (for wireless LAN: 0 to 50°C) wherehumidity does not cause condensation. Do not place the printer in an area with highhumidity or at a temperature outside the specified range.Do not drop or apply undue shock to the printer.The printer is generally resistant to vibration possibly caused during normaltransportation. However, do not apply extreme vibration or shock by dropping the printer.Do not disassemble or modify the printer.The printer has high-precision components inside requiring fine adjustment. Do notdisassemble the printer.Connect the correct cables to the external input terminals.Cables of the correct specifications are required for connection to the external equipmentthrough the external input terminals. Contact your nearest dealer or service center ifnecessary.Use the recommended accessories.Using optional equipment other than the specified equipment may cause a malfunction.Always use the equipment specified in this guide.Use the correct media.Use the specified media. Otherwise, faulty printing or printer damage may occur.
Names of Parts317Names of Parts3162344D1ON11010090807060*1Only provided on wireless LAN interface operating panel (manufacturer option). Forother options, see “Options” on page 35.*2On a wireless LAN interface operating panel (manufacturer option), a CHARGE LED isprovided.Label guideLabel width scalePlatenPOWER buttonLabel guide stopperLCD *1DIP switchInfrared communication sensorPRINT buttonFEED buttonSTATUS (LED)USB connectorBattery life indicator(LED) *2RS-232C connector3. Names of PartsEasy cutterMain coverCover release leverDispenser unitRS-232C coverDC input terminal coverBattery coverLabel dispenserLabel guideUSB/DIP switch cover
Names of Parts318Preparing for First-time Operation4191Connect the power cord to thecharger unit, then plug it into theoutlet.•When charging is complete, theCHARGE lamp lights green (fullycharged).4. Preparing for First-time OperationCharging the Battery Pack• Charging by installing the battery pack in the battery charger (optional)Install the battery pack in the battery charger (optional) and charge it.CHARGEThe optional battery charger set provided for this printer is specific to this printer.Do not use it for other electric equipment.Charging timeIt takes about 1.5 hours for the CHARGE lamp to turn off when charging a completelydepleted battery.Names and Functions of Operating PartsRS-232C cover:This covers the RS-232C connector.RS-232C connector:Connects with a PC etc.USB/DIP switch cover:Covers the USB connector and DIPswitch.USB connector:Connects with a PC etc.Main cover:Open this cover to set the labels.Cover release lever:Use this to release the main cover.Easy cutter:Cuts the printed label.Infrared communication sensor:Contains an infrared receiver/transmitterelement.DIP switch:Sets the operation mode. (See P. 48)Dispenser unit:Move this when using Dispense modeprinting for the labels.POWER button:Turns the power on and off.Battery cover:A specialized battery pack is placedinside.Battery life indicator (LED):Displays the available battery power.Label guide:Set this to match the size of the labelwidth used.Label guide stopper:Press this toward the back to unlock thelabel guide and adjust the label guide.Label dispenser:Printed labels are ejected here.Label width scale:Use this scale to match the label widthused.DC input terminal:Connect the AC adapter.DC input terminal cover:Cover for the DC input terminal.FEED button:Feeds the labels.PRINT button:Takes the printer ONLINE and OFFLINE.STATUS (LED):Displays the printer status. (See P. 30-31and 41-47)2Insert the battery pack. Insert thebattery pack into the slot, withthe terminal pointing downward.•When charging begins, theCHARGE lamp (red) lights. Whencharging is complete, the CHARGElamp lights green (fully charged).3Remove the battery pack whencharging is complete.
Preparing for First-time Operation421Preparing for First-time Operation420Installing and Removing the Battery PackBattery packHookTerminalHandleCharging timeIt takes about 5 hours for the battery remaining power display to turn off whencharging a completely depleted battery.1Remove the DC input terminalcover, and insert the DC outputterminal.• Charging by installing the specialized AC adapter (optional) on the printerThis charges the battery pack while it is installed in the printer.DC output terminalAC adapterDC input terminalThe AC adapter set provided for this printer is specific to this printer. Do not use itfor other electric equipment.Note•When the CHARGE lamp is not lit, check that the battery pack is installed securely.The battery may not be charged when not securely installed.•When a charged battery pack is installed, the CHARGE lamp first lights red, then lightsgreen.2Plug the AC adapter into theoutlet.When charging begins, the battery lifeindicator lights red. When charging iscomplete, the battery life indicatordisappears (fully charged).*On a wireless LAN interfaceoperating panel (manufactureroption), the CHARGE LED lightsred when charging begins. Whencharging is complete, the CHARGELED turns off (fully charged).1Open the battery cover.2While pressing the gray hook,insert the battery pack, thenclose the battery cover.Insert the battery pack with the terminalside toward the printer.3To remove the battery, press thegray hook to unlock it, then holdthe handle and pull out thebattery.* Be sure to turn the power off before removing or replacing the batterypack.When the power is off, the STATUS LED turns off (see “Power OFF” onpage 22). Do not remove the battery pack until this light turns off.Make sure to check that the STATUS LED has turned off beforeremoving the battery pack.*Note that removing the battery pack by the operation above mayprevent updating the information in the printer memory.
Preparing for First-time Operation423Preparing for First-time Operation4221Remove the DC input terminalcover, and insert the DC outputterminal into the input terminal.Loading LabelsThe label installation method differs by printing mode.Continuous printing modeLabel paper Journal paper(See figure on P. 40)Label guide stopperUsing AC AdapterInstall the specialized AC adapter (optional) on the printer for use.The AC adapter set provided for this printer is specific to this printer. Do not use itfor other electric equipment.• Use AC ADAPTER: Model No. TG-5001-19vDC output terminalAC adapterDC input terminal2Connect the AC adapter into theoutlet.* Be sure to turn the printer power off before detaching the DC outputterminal for the AC adapter, or disconnecting the power supply.Note that disconnecting the power supply in ways other than describedabove may prevent the printer from correctly storing any settings inmemory.No battery pack is necessary when the AC adapter is used. When thebattery pack and AC adapter are used simultaneously, charging begins ifthe battery is not fully charged. The display becomes normal when fullycharged (See P. 14).1Slide the cover release lever inthe arrow direction to open thecover.First, slide the dispenser unit to thecontinuous printing mode position.(See P. 21)2While pressing the label guidestopper, slide the label guide tothe label size to be used.3Load the paper in the printer.Make sure the roll is oriented correctly.
Preparing for First-time Operation425Preparing for First-time Operation424Dispense mode printingLabel paper Non-separated labels(See figure on P. 40)Label guide stopper5Check that the label tip isprotruding. Then close the maincover by pressing the middle ofthe cover.Close the main cover slowly, whilepulling the cover release lever.4Confirm that the label roll can berotated easily by hand.If rotation is labored, this can cause afeed error. Remove the label roll andadjust the label guide. Note that thelabel guides do not require adjustmentwhen you are using labels with thesame width.This completes loading the labels for continuous printing mode.1Slide the cover release lever inthe arrow direction to open thecover.First, slide the dispenser unit to thecontinuous printing mode position. (SeeP. 21)*Never slide the dispenser unit whilethe main cover is open.2While pressing the label guidestopper, slide the label guide tothe label size to be used.3Peel the label at the tip of thelabel paper.Dispense mode printing is not requiredfor non-separated labels.
Preparing for First-time Operation427Preparing for First-time Operation42610mm8Slide the dispenser unit until itstops.4Load the paper in the printer.Make sure the roll is oriented correctly.5Confirm that the label roll can berotated easily by hand.If rotation is labored, this can cause afeed error. Remove the label roll andadjust the label guide. Note that thelabel guides do not require adjustmentwhen using labels with the same width.6Check that the label tip isprotruding (10 mm or more).Then close the main cover bypressing the middle of the cover.Close the main cover slowly, whilepulling the cover release lever.7For non-separated labels, pressthe FEED button to feed onesheet, and pull upward to tearalong the perforated line.If the labels clog at the label dispenser,restart the label loading process fromthe beginning.This completes loading of the labels for dispense mode printing.•Switching from Dispense mode printing to Continuous printing modeHolding the dispenser/continuous switching lever upward, slide the dispenser unit towardyou. Never pull it with the lever still engaged. This may damage the dispenser unit.When using dispense mode printing, be sure to follow the procedure above to switchthe dispenser unit from dispense mode printing to continuous printing mode, beforechanging the paper.
Turning the Power on528Test Printing6296. Test PrintingPOWERPRINTFEED121234567ABCDEFGabcdefg1234567ABCDEFGabcdefg2Verify the following using theoutput of the test print.•There are no chipped characters.•Printing condition is good.In test printing, the estimatedremaining battery power isdisplayed as “  ”. (   whencompletely charged.) When theremaining battery power is   ,charge the battery.5. Turning the Power OnWhen the preparation steps are complete, turn the power on or off.POWERPRINTFEEDPOWERPRINTFEED*If a problem occurs, contact the retail store or dealer where you purchased the printerfrom, or our sales personnel or service center.1When pressing the FEED buttonand holding down the POWRbutton simultaneously, the printerenters the test mode. Press theFEED button again to start testprinting.Power ON1Hold down the POWER buttonuntil the STATUS LED lightsgreen. Then release the POWERbutton.Power OFF2Hold down the POWER buttonagain, until the STATUS LEDturns off. Then release thePOWER button.
Operation with an RS-232C Cable730Operation with a USB Cable8314Connect the other end of theRS-232C cable to the connectoron the PC or the handheldterminal.For the connector on the PC or thehandheld terminal, see the manualsprovided with that equipment.3Insert the RS-232C cable intothe connector.Match the arrow on the RS-232C cableconnector with the arrow beside theprinter connector, and insert it firmly.2Remove the RS-232C connectorcover.7. Operation with an RS-232C CableTo print with an optional RS-232C cable connected to a PC or a handheldterminal, perform the following operations.1Remove the USB/DIP switchcover, and set the DIP switch(DSW) to DSW-1, 2, 3, 4 = (OFF,OFF, OFF, OFF).2341ONRS-232C cable3Connect the other end of theUSB cable to the connector onthe PC or the handheld terminal.For the connector on the PC or thehandheld terminal, see the manualsprovided with that equipment.8. Operation with a USB CableTo print with an optional USB cable (mini B type) connected to a PC or ahandheld terminal, perform the following operations.1Remove the USB/DIP switchcover, and set the DIP switch(DSW) to DSW-1, 2, 3, 4 = (ON,ON, OFF, OFF).2Insert the USB cable into theconnector.Match the arrow on the USB cableconnector with the arrow beside theprinter connector, and insert it firmly.2341ONUSB coverUSB cableRS-232C cover
Operation via Infrared Communication932Operation with Bluetooth or Wireless LAN Options103310.Operation with Bluetooth or Wireless LAN OptionsTo print using a Bluetooth interface or a wireless LAN interface, perform thefollowing operations.9. Operation via Infrared CommunicationTo print using infrared communication, perform the following operations.30°30°2341ON2341ON2Place the printer within 20 cm ofthe PC or handheld terminal forinfrared communication.1Remove the USB/DIP switchcover, and set the DIP switch(DSW) to DSW-1, 2, 3, 4 = (ON,OFF, OFF, OFF).3Adjust the printer position so that the PC or handheld terminal is within a30° area vertically and horizontally (cone shape) from the center of theinfrared communication sensor.The maximum usage distance for infrared communication is 15 to 20 cm.*However, this differs with the usage environment and the communicatingequipment. Communication may not be possible in direct sunlight orunder powerful illumination. In such cases, either shield the infraredcommunication sensor from harsh light, or place the infraredcommunication sensor in contact with the communicating equipment.1Remove the USB/DIP switchcover, and set the DIP switch(DSW) to DSW-1, 2, 3, 4 = (OFF,ON, OFF, OFF).*Note that the effective distance varies with the usage environment,computer, or handheld terminal in use.
Printing1135Printing11334■When the next label is not printed1234567ABCDEFGabcdefg1ABCabcdFEED buttonPRINT button1234567ABCDEFGabcdefg1234567ABCDEFGabcdefg11.Printing1234567ABCDEFGabcdefg1234567ABCDEFGabcdefg1Data is sent from a PC.2When printing is complete, holdthe right or left corner of thelabel, pull it in the direction of thearrow, and tear the label.*The number of labels that can be printed with one battery pack differs betweencontinuous printing mode and dispense mode printing.*When the non-separated labels are severed somewhere other than the perforated line,and the next label is not printed, perform the operations on page 29.1With the printer online, press thePRINT button to take the printeroffline (STATUS LED turns off).2Press the FEED button to feedthe labels.3When the paper stops, pull it inthe direction of the arrow to cutthe label.4Press the PRINT button to putthe printer online (STATUS LEDlights green).
Troubleshooting1237Troubleshooting1236* : Contact your nearest service center or retail store.12.TroubleshootingThe status of this printer is indicated by the STATUS LED display and a buzzersound. When the STATUS LED display or buzzer indicates the status below, theSTATUS LED/buzzerLED: ON (red)LED: Blinking (red) every 2 secondsBuzzer: One long beepLED: ON (red)LED: Two colors blinking alternately (green ➝ red) every 2 secondsBuzzer: One long beep LED: Blinking (red) every 0.5 secondsBuzzer: Three short beeps LED: Blinking (green) every 1 secondBuzzer: One long beep LED: Blinking (green) every 0.5 secondsBuzzer: One long beep LED: Blinking (red) every 4 secondsBuzzer: One long beep LED: Blinking (green) every 2 secondsLED: Patterned lighting (red ➝ OFF ➝ green ➝ OFF) every 1 second LED: Two colors blinking alternately (green ➝ orange) every 0.5 secondsContent Low battery Module error (Bluetooth or wireless LAN) 1 Program abnormality error2 FLASH ROM errorHead errorCover openOut of paperSensor errorCommunication errorBuffer almost fullBuffer overflowSleep modeHead overheating protection functionManual dispensing modeMode All modes OnlineAfter turning power on OnlineOnlineOnlineOnline (printing or receiving data)Online (printing or receiving data)All modesAll modesOnline (automatic dispenser printing or dispenser operation 2)Cause 1 The battery is not fully charged.1 Interface module is in abnormal condition. (Bluetooth or wireless LAN)1 A FLASH ROM reading/writing error has occurred.1 The head has a broken wire.1 The cover is not locked.2 Cover opening/closing sensor is in abnormal condition.1 Out of labels. 1 The sensor level is incorrect.2 The sensor type is incorrect.3 The paper is misrouted. 1 The communication conditions are incorrect.2 Cable connection is in abnormal condition. 1 The receiving buffer is running out of capacity. 1 Data has exceeded the receiving buffer capacity.2 The communication conditions are incorrect.1 This is not an error. The printer is operating in low power consumption mode. 1 This is not an error. The head overheating protection function operates when the head temperature exceeds 70°C. 1 This is not an error.2 Press the PRINT button to print one label.Clearing method 1 Charge the battery.1 Replace the board.*1 Replace the FLASH ROM.*2 Re-download the program.*1 Replace the head.*1 Lock the cover.2 Adjust the sensor.*1 Set a new roll of label.1 Adjust the sensor level.*2 Match the sensor type.3 Remove the label roll and place it correctly.1 Correct the communication conditions.2 Check the cable connections.1 Pause host data transmission, wait for the buffer to empty, then retransmit data.1 Transmit data corresponding with the communication conditions.2 Correct the communication conditions.1 Clear by pressing a button, receiving data, or opening/closing the main cover.1 This is cleared when the head temperature falls to 55°C.1 Automatically cleared when the designated number of labels are printed.printer is in an abnormal condition. Clear the error using the clearing method.The printer will automatically turn off in about 30 seconds after a low batterydisplay appears. Confirm that the power is off, then remove the battery pack andcharge it.
Troubleshooting1238Daily Care133913. Daily CareBe sure to turn the power off and remove the battery pack before performing thefollowing operations.■Caring for the thermal head2Wipe off any smudges with acloth dipped in alcohol.*Do not use thinner, benzene, orkerosene.Dispenser rollerPrint conditionSmudgedVertical stripesCharacters printed diagonallyBlank (not printed)Cause1 The head is dirty.2 The rollers are dirty.1 The head is dirty.2 The head is defective.1 The label guide position is incorrect.2 The rollers are dirty.1 The RS-232C/USB cable connection is poor.2 Infrared communication error.3 Bluetooth/wireless LAN communication error.4 The DIP switch settings are incorrect.5 The head is defective.Countermeasures1 Clean the head (See P. 33).2 Clean the platen (See P. 34).1 Clean the head (See P. 33).2 Replace the head.*1 Reset the label (See P. 17).2 Clean the platen (See P. 34).1 Check the RS-232C/USB cable connections (See P. 24 and 25).2 The distance between the PC and the printer should be within 15-20 cm. In addition, check that the PC is within a 30° area vertically and horizontally (cone shape) from the center of the printer infrared communication sensor (See P. 26).3 Check all settings.4 Check the DIP switch settings (See P. 48).5 Replace the head.** : Contact your nearest service center or retail store.■When printing fails (automatic printing)In direct sunlight or under illumination, the internal sensors may mis-operate (assuminga label is present in the dispenser unit), and prevent printing. In such malfunction, eithershield the dispenser unit from harsh light, or operate using one of the followingmethods.1Operation using manual printingSwitch to manual printing by specifying the dispenser operation mode.(See P. 43)2Operate using operation 2 for the dispenser operationUsing the printer setup tool, switch the dispenser operation to operation 2.When operation 2 is set for the dispenser operation, if harsh light is preventingprinting, print using the following procedure.Press the PRINT button to switch to manual printing, and print one label. When printingmultiple labels, operate with manual printing until the designated number of labels areprinted.While operating in manual printing mode, the STATUS LED alternates between lightinggreen and orange (every 0.5 seconds).1Slide the cover release lever toopen the cover.When in dispense mode printing, firstslide the dispenser unit to thecontinuous printing mode position. (SeeP. 21)
Daily Care1340Reference1441PlatenPaper sensor14.ReferenceIncluded Items• Shoulder beltThis belt allows you to carry the printer on yourshoulder.1Thread the shoulder belt throughthe belt holes on the printer, fromthe outside to the inside.2Thread the end of the shoulderbelt through the buckle, andadjust the length.*If the belt is not routed correctly, thebelt may detach and the printer maydrop.■Caring for the platen/dispenser roller/paper sensorDispenser roller1Slide the cover release lever toopen the main cover.When in dispense mode printing, firstslide the dispenser unit to thecontinuous printing mode position. (SeeP. 21)2Wipe off any smudges with acloth dipped in alcohol.*Do not use thinner, benzene, orkerosene.OptionsUser options•Battery pack (one pack provided with thisprinter)Having extra batteries available willminimize work interruptions causedby depleted batteries.
Reference1443Reference1442•Be sure to use the specified adapter.•Hold the printer when connecting or disconnecting.•Be careful not to damage the cord.•Unplug for storage when not in use.•The AC adapter set provided for this printer is specific to this printer. Do not useit for other electric equipment.•AC adapter for printerUse this to supply power from ahousehold power outlet (AC100V or240V).Connect the DC output terminal ofthe AC adapter to the printer.•Battery charger (single)This charges a single battery pack.•Battery charger (quintuple)This charges multiple battery packs(maximum of five).•Shoulder case with rainproof coverThis is a version of the Belt case that has a rainproofcover.Fastening method1Open the cover and place the printer in with the operating parts facing up.2Place the lower side in the caseso that the printer is completelyin the case.3Close the cover.
Reference1445Reference1444•RS-232C cableThis connects with a PC or handheld terminal.• USB cableThis connects with a PC or handheld terminal.Manufacturer options•Wireless LAN interface operating panel (with LCD)This is an operating panel with an LCD to display the wireless communicationstatus.4Affix the rainproof cover to the Belt case with the buttons and set in place. 2Place the lower side in the caseso that the printer is completelyin the case.3Close the Belt case cover.4Run a belt through the Belt case.Fastening method1Open the cover and place the printer in with the operating parts facing up.5Attach the shoulder strap to the rainproof case.•Belt caseThis protective case is for carrying the printerby attaching it to your belt.Shoulder strapRainproof cover Belt case
Reference1447Reference1446Normal operation modePower saving modePRINTbutton PRINTbuttonFEED button Feed paperPOWER1. Sleep mode:With the printer online, the STATUS (LED) blinks (green) every two seconds. Whenoffline, the STATUS (LED) is off. The battery life indicator (LED) remains on evenwhen the printer is OFFLINE.The printer enters sleep mode (standby status) when it has not been operated for fiveseconds.Normal status is resumed by pressing the PRINT button or the FEED button, byreceiving data, or by opening and closing the main cover.POWER ONThe LED display for the normal operation mode is as follows.Operation status STATUS (LED)Starting normal printing mode ON (orange)Online ON (green)Offline OFF* When the buzzer sound mode is enabled, the buzzer sounds upon startup.The battery life indicator remains on even when the printer is OFFLINE.OnlineOfflineOperation ModesThere are two printer operation modes: continuous printing mode, and dispensemode printing. Test printing and online printing are available in both modes.*Use the printer setting tool to set dispense mode printing (non-separated labels).1234567ABCDEFGabcdefg1234567ABCDEFGabcdefg1234567ABCDEFGabcdefg1234567ABCDEFGabcdefgContinuous printing Dispenser printing(label paper)Dispenser printing(non-separated labels)Test printingContinuous printingDispenser printingOnline printingContinuous printingDispenser printingPrints the printer status(Receives data from a PC or handheld terminal and prints it)
Reference1449Reference1448Dispense mode printingDispense mode printing settingChanging the dispense mode printing settingThe dispenser operation mode setting is changed by the DIP switch (DSW) settings when thepower is turned on, and by button settings. The settings are enabled upon turning the poweroff.TypeAutomaticprinting settingManual printingsettingOperationPrints one label after receiving data, then waits for label tobe peeled. After the label is peeled, the next label isprinted automatically.Prints one label after receiving data, then enters offlinestatus. When the PRINT button is pressed, the next label isprinted. After the specified number of labels are printed,printing is ended, and no labels are printed when thePRINT button is pressed.DefaultManualprintingsettingNote: When the buzzer sound mode is enabled, the buzzer sounds upon startup.Release the PRINT/FEED button to stop the buzzer.To end the dispenser operation mode setting, confirm that the STATUS LED is on ingreen, then turn the power off. After changing the dispenser operation mode setting,be sure to restore the DSW to their original settings.1 Automatic dispenser printing setting DSW-1,2,3,4=(OFF,OFF,OFF,ON) + cover open+ PRINT button + POWER2 Manual dispenser printing setting DSW-1,2,3,4=(OFF,OFF,OFF,ON) + cover open + FEED button + POWERProcessing dispenser operation mode setting(STATUS LED flashes green)Setting completes(STATUS LED lights green)Test printing mode (FEED button + POWER ON)FEEDbuttonFEEDbuttonFEEDbuttonThe LED display for the test printing mode is as follows.Operation status STATUS (LED)Starting test printing mode ON (orange)Test printing initializing Blinking (green)Test printing ON (green)Stop printing OFF*When the buzzer sound mode is enabled, the buzzer sounds upon startup.Release the FEED button to stop the buzzer.POWER ONStart test printingTest printingStop printingFEED button + POWER
Reference1451Reference1450Online command setting modeOnline command setting detailsChange online command settingThe online command setting is changed by the DIP switch (DSW) settings when the poweris turned on, and by button settings. The settings are enabled upon turning the power off.Note: When the buzzer sound mode is enabled, the buzzer sounds upon startup.Release the PRINT/FEED button to stop the buzzer. To check the settings for theonline command setting mode, see the test print output (See P. 23).To end online command setting, confirm that the STATUS LED is on in green, thenturn the power off. After changing the online command setting mode, be sure torestore the DSW to their original settings.1 MB400 compatibility command setting DSW-1,2,3,4=(ON,ON,ON,ON) + cover open + PRINT button + POWER2 SBPL command setting DSW-1,2,3,4=(ON,ON,ON,ON) + cover open + FEED button + POWERProcessing setting(STATUS LED flashes green)Settings complete(STATUS LED lights green)TypeMB400 compatibilitycommand settingSBPL command settingOperationSets the online command as standardlegacy command (of the MB200/400 series).Sets the online command as an SBPLcommand.DefaultSBPL commandsettingHead check setting modeIn the head check setting mode, a check can be performed in two checking areas: theprinting area and the barcode printing area.The presence of the head check function and the head check range settings are set by theDIP switch (DSW) settings when the power is turned on, by button pressing status, and bythe cover status.DIP switch settingsSetting head check function (STATUS LED flashes green)DSW settings (A/B) + cover open + PRINT/FEED button + POWERSetting completes (STATUS LED lights green)Note: When the buzzer sound mode is enabled, the buzzer sounds upon startup.Release the PRINT/FEED button to stop the buzzer. To check the settings for headcheck setting mode, see the test print output (See P. 23).To end head check setting, confirm that the STATUS LED is on in green, then turnpower off. After changing the head check setting mode, be sure to restore the DSWto their original settings.(A)(B)DSW-1OFFONDSW-2ONOFFDSW-3OFFOFFDSW-4ONONDSWsettings(A)(B)Button and cover statusPRINT button + cover openFEED button + cover openPRINT button + cover openFEED button + cover openFunctionHead check range set as printingareaHead check function set as disabledHead check range set as barcodeprinting area onlyHead check function set as disabledDefaultHead checkrange set asprinting area
Reference1453Reference1452OperationThe following control codes are set asstandard codes.The following control codes are set asnon-standard codes.*Non-standard codes can be changed usingthe user download setting command.Standard/non-standard code setting modeStandard code/non-standard code settings for control codes can be changed using thecontrol code setting command.Change standard/non-standard code settingThe standard code/non-standard code setting is changed by the DIP switch (DSW) settingswhen the power is turned on, and by button settings. The settings are enabled upon turningthe power off.Note: When the buzzer sound mode is enabled, the buzzer sounds upon startup. Releasethe PRINT/FEED button to stop the buzzer.To check the settings for the standard code/non-standard code setting mode, seethe test print output (See P. 23).To end standard code/non-standard code setting, confirm that the STATUS LED ison in green, then turn power off. After changing the standard code/non-standardcode setting mode, be sure to restore the DSW to their original settings.1 Non-standard code setting DSW-1,2,3,4=(ON,ON,OFF,ON) + cover open + PRINT button + POWER2 Standard code setting DSW-1,2,3,4=(ON,ON,OFF,ON) + cover open + FEED button + POWERProcessing setting(STATUS LED flashes green)Setting completes(STATUS LED lights green)TypeStandard code settingNon-standard codesettingDefaultStandard codesettingStandard/non-standard specificationsControl code BinarySTX 02HETX 03HESC 1BHENQ 05HCAN 18HNULL 00HControl code BinarySTX 7BH({)ETX 7DH())ESC 5EH(^)ENQ 40H(@)CAN 21H(!)NULL 7EH(~)1 Disable buzzer sound DSW-1,2,3,4=(OFF,OFF,ON,ON) + cover open + PRINT button + POWER2 Enable buzzer sound DSW-1,2,3,4=(OFF,OFF,ON,ON) + cover open + FEED button + POWERProcessing setting (STATUS LED flashes green)Setting completes (STATUS LED lights green)Note: When the buzzer sound mode is enabled, the buzzer sounds upon startup.Release the PRINT/FEED button to stop the buzzer. To check the settings for thebuzzer sound setting mode, see the test print output (See P. 23).To end buzzer sound setting, confirm that the STATUS LED is on in green, then turnthe power off. After changing the buzzer sound setting mode, be sure to restore theDSW to their original settings.Change buzzer sound settingBuzzer sound mode settingA buzzer can be sounded upon starting up the printer and upon errors. The buzzer isenabled by default. This can be enabled or disabled by the initial operation and by onlinecommand.
Reference1455Reference1454•DIP switch setting itemsDIP switch Startup modeButton1OFFOFFOFFOFFOFFOFFONONONONONON2OFFOFFOFFONONONOFFOFFOFFONONON3OFFONOFFOFFOFFONOFFONOFFOFFONOFF4OFFONONOFFONONOFFONONOFFONONCoverCLOSECLOSECLOSEOPENOPENOPENOPENCLOSECLOSEOPENOPENCLOSEOPENOPENCLOSECLOSECLOSEOPENOPENCLOSECLOSECLOSEOPENOPENOPENOPENPRINTOFFOFFOFFONOFFONOFFOFFOFFONOFFOFFONOFFOFFOFFOFFONONOFFOFFOFFONOFFONOFF InterfaceRS-232C –RS-232C – – – –BluetoothinterfaceWireless LAN interface – – –BluetoothinterfaceWireless LAN interface – –Infrared interface –Infrared interface – –USB interface –USB interface – – – – ContentNormal printing modeUser test printing modeHEX dump modeBuzzer sound disabledBuzzer sound enabledAutomatic dispenser printing settingManual dispenser printing settingNormal printing modeUser test printing modeHead check (printing area) settingHead check disabledHEX dump modeCRC check enabledCRC check disabledNormal startup modeTest printing modeHEX dump modeHead check(Barcode printing area) settingHead check disabledNormal operationTest printing modeHEX dump modeOnline command setting(compatible with MB400)Online command setting(SBPL command)Non-standard code settingStandard code settingFEEDOFFONOFFOFFONOFFONOFFONOFFONOFFOFFONOFFONOFFOFFOFFOFFONOFFOFFONOFFONDIP Switch•Setting DIP switch2341ON1Turn the power OFF.2Open the DIP switch cover.3Use a pointed object, such as thetip of a ballpoint pen, to changethe switch position.
Reference1457Reference1456ItemCharacter magnificationCharacter rotationFontsBarcode2-D codeSwitchDisplayBuzzerSafety or Noise standardProtective circuitWater resistanceEnvironment conditions(including battery pack)OptionsMB400i MB410i1 to 6 times0°, 90°, 180°, 270°SATO standard fonts: ×20, ×21, ×22, ×23, ×24, OCR-A, OCR-B, POP fontsKanji 16 × 16, 22 × 22, 24 × 24 square Gothic (JIS level-1 and level-2 set),Mark-down fontsJAN/EAN8, JAN/EAN13, UPC-E/UPC-A, NW-7, CODE39, CODE93, CODE128,INTERLEAVED 2 of 5, customer barcode, RSS-14*However, barcodes are to be used at:Parallel barcode: thin bar width 2 dots or moreSerial barcode: thin bar width 3 dots or morePDF417, QR code (includes micro QR), Data matrix code (ECC200),MAXI code, composite symbolsPOWER button, PRINT button, FEED buttonSTATUS LED: 1 (lights in three colors: green, red, and orange)Battery remaining power display LED : 3 (lights in two colors: green and red)Printer status information buzzerFCC15B, FCC15C, EN55022, EN55024, EN61000-3-2, EN61000-3-3, GB4943, GB9254, GB17625.1Overcharging prevention, over-discharging prevention, head overheatingprotection function, low battery detectionMeets IPX3 JIS C0920-2003When using waterproof case (option)*Excludes when communication cable is connected.Operating ambient temperature :-15 to 50°C (for wireless LAN: 0 to 50°C)Humidity : 20 to 80% Non-condensingStorage ambient temperature : -25 to 60°CHumidity : 20 to 80% Non-condensingExcludes paper environmentBattery pack, AC adapter, battery charger (single), waterproof case, beltcase, RS-232C cable, USB cableBasic Specifications of MB400i/MB410iItemPrinting methodHead densityMaximum effective printing areaPrinting speedDimensionsWeightPower source (battery)PaperPaper thicknessPaper shapeLabel size (backing linerand eye-mark pitch)Label printingSelf-diagnosis functionLow power consumptionfunctionInterface•RS-232C•USB• Optical coupling•Bluetooth option•Wireless LAN optionPaper sensorMB400i MB410iThermal printing8 dots/mm (203 dpi) 12 dots/mm (305 dpi)104 mm (width) × 297 mm (pitch)Maximum 103 mm/sec. (printing speed is 75 mm/sec. during dispenserprinting). Differs depending on printing rate and usage environment.Printing speed can be changed using the printing speed setting command.170 mm (width) × 76 mm (depth) × 134 mm (height) (excluding protruded parts)750 g or less (Standard specifications; including the battery pack)Pack type (lithium ion) 1700 mAh can continuously print four rolls of thermal labels(equivalent to 50 m) when fully charged (however, at a printing rate of 16% or less).Always use genuine SATO labels.0.064 mm to 0.190 mmRoll media: Face-out windingMaximum outer diameter: φ 58 mmStandard Width 50 to 111 mm (53 to 114 mm)Pitch: 25 to 297 mm (28 to 300 mm)Dispenser Width 50 to 111 mm (53 to 114 mm)Pitch: 25 to 182 mm (28 to 185 mm)Non-separated Width 53 to 107 mmPitch: 28 to 182 mmContinuous printing (Paper sensor enabled)Dispenser printing (Paper sensor enabled)Journal printing (Paper sensor disabled)Non-separated printing (Paper sensor enabled)Label printing can be changed using the printer command <PG>.Head check/battery check/paper out/cover open/test printingEnters sleep mode after five seconds of non-activity (button press, datareception or cover operation). Automatically powers off after five minutes ofcontinued non-activity. Note: The default setting for the Bluetooth or thewireless LAN models is to disable automatic power-off.The automatic power-off time can be changed using the <PG> printeroperation command. For command details, see the programming guide.Mini DIN (specified)mini B typeInfrared communication (compliant with IrDA Standard Ver 1.2)Bluetooth Specification Ver1.1 Class2Wireless LAN interface (IEEE 802.11b/g)TCP/IP (FTP, LPR, SOCKET)Reflective sensor (I-mark), transmission type (gap)

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