Sato Cg 408 Users Manual POSITIONING SUMMARY
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2015-02-06
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- ABOUT SATO
- POSITIONING SUMMARY
- PRODUCT NOMENCLATURE
- UNIQUE SELLINGS POINTS
CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SATO Corporation. All rights reserved.
CG4
(CG408 and CG412)
PRODUCT GUIDE
CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SATO Corporation. All rights reserved.
TABLE OF CONTENTS
ABOUT SATO ...............................................................................................................4
POSITIONING SUMMARY............................................................................................5
PRODUCT NOMENCLATURE .....................................................................................5
UNIQUE SELLINGS POINTS .......................................................................................6
Great Value for your printing solution ..............................................................................6
OTHER SELLING POINTS...........................................................................................6
Space-saving Footprint......................................................................................................6
Standalone Printing............................................................................................................6
User-friendly Operation & Maintenance ...........................................................................6
Competitive Printer Language Compatibility ...................................................................7
Large Printer Memory.........................................................................................................7
Safe for use in clean environments ..................................................................................7
PRODUCT POSITIONING ............................................................................................8
Internal Product Lineup Positioning.................................................................................8
Desktop Printer Position Versus Competition .................................................................9
TARTGET MARKET AND APPLICATIONS ...............................................................10
LABEL SAMPLES ............................................................................................................. 11
PRODUCT TOUR........................................................................................................14
Printer Exterior Front .......................................................................................................14
Printer Exterior Back........................................................................................................14
Printer Interior...................................................................................................................15
PRODUCT FEATURES, FUNCTIONS & BENEFITS .................................................18
COMPETITIVE ANALYSIS .........................................................................................24
FREQUENTLY ASKED QUESTIONS.........................................................................37
WARRANTY INFORMATION......................................................................................39
SPARE PARTS INFORMATION .................................................................................39
Recommended Spare Parts .............................................................................................39
GLOSSARY OF TERMS.............................................................................................39
CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SATO Corporation. All rights reserved.
DISCLAIMERS AND CONFIDENTIALITY
SATO is a registered trademark of SATO Corporation. Other product and corporate names used in this
publication may be trademarks or registered trademarks of other companies, and are used only for
explanation and to their owner’s benefit, without intent to infringe.
SATO has made a good faith effort to present the most accurate and timely information available.
Competitive information contained in this publication is based on public data sources available at the
time of publication. SATO shall not be responsible for any inaccuracies or omissions in this information,
including, but not limited to, information obtained from other companies’ publications, the press, and
other third party organizations.
All information in this publication is subject to change without notice, and does not represent a
commitment on the part of SATO. No part of this document may be reproduced for any purpose or in any
form, including electronic storage and retrieval, without the express permission of SATO. This document
should be considered confidential and not distributed to any third parties. This document is intended
solely for the use of SATO agents and representatives.
The acronyms used to identify the programming languages of non-SATO products may be the property
of their respective companies and are used here to identify their various programming languages, used
only for explanation without intent to infringe. SATO makes no claims to the authenticity of their
command language or functionality. SATO has made a good faith effort to present the most accurate and
timely information available. Competitive information contained in this publication is based on public
data sources available at the time of publication. SATO shall not be responsible for any inaccuracies or
omissions in this information, including, but not limited to, information obtained from other companies’
publications, the press, and other third party organizations. Copyright 2009, SATO Corporation. All rights
CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SATO Corporation. All rights reserved.
reserved.
ABOUT SATO
SATO is a global barcode & RFID technology company that focuses on data collection and
label printing solutions. We focus on retail, industrial, transportation & logistics and
government sectors. Our solutions enable businesses to identify, track and manage people,
products and assets.
Founded in 1940, the company has been throughout its history, at the forefront of the
industry’s successful efforts to extend the use of auto identification technologies to improve
businesses’ operational efficiency and optimize use of resources. SATO is a public listed
company in Japan and has worldwide offices in over 22 countries and global coverage
through business partners. It has label conversion in over 13 countries and product
manufacturing facilities in Vietnam, Japan and Malaysia. It offers unparallel customer
service support across geographies and channels.
Data collection and label printing solutions
Data collection solutions:
Barcode & RFID Scanners, Hand held & fixed terminals, mobile computers, RFID Gates
and software
Label printing solutions:
Barcode & RFID label printing using thermal printers, print engines. Price marking hand
labellers and labels.
General adhesive labels; prime & seal labels; tags; carbon ribbons; RFID Labels & Tags;
Specialty Labels; Care Labels; Wristbands, Horticulture labels & tags and custom-made
labels.
Market Focus
SATO combines its technology strengths with industry expertise to give its customers and
partners unique ways to use AIDC technology for long-term competitive advantage.
The key verticals we focus on are: Retail, Manufacturing, Transportation & Logistics;
Healthcare; Government; Hospitality & Commercial Services;
Corporate Social Responsibility
Corporate Responsibility is an integral aspect of SATO’s business operations. It is more than
a guiding principle: it is embedded in its business solutions that help customers reduce
inefficiencies, eliminate waste, and conserve resources.
SATO aims to use technology to improve business processes in a way that is environmentally
sound, complies with national and regulatory requirements, and reduces costs by conserving
energy and other natural resources, and ultimately reduces the carbon footprint of
businesses.
For more information about SATO worldwide, please visit, http://www.satoworldwide.com
CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SATO Corporation. All rights reserved.
POSITIONING SUMMARY
Entry-level, affordable and compact thermal printing solution for low to- to
medium-volume labelling applications
Designed for a wide variety of uses ranging from small office shipping labels to
compliance and general purpose product identification labels and tags. Stock rooms
and warehouses, medical laboratories, commercial kitchen and food preparation
areas, automobile service shops, shipping and mail centres and entertainment
venues are all typical examples of environments that would benefit from a compact
printing solution.
PRODUCT NOMENCLATURE
All printer models are part of the CG4 series.
CG4xx xT
x Print Method
DT Direct Thermal – CG4 DT model
TT Thermal Transfer – CG4 DT model
xx Resolution
08 dpm / 203 dpi – CG408 model
12 dpm / 305 dpi – CG412 model
4’’ Width
CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SATO Corporation. All rights reserved.
UNIQUE SELLINGS POINTS
Great Value for your printing solution
CG4 offers the best price-feature value desktop printing solution in the compact printer
class.
With its 32-bit RISC CPU, 4 ips print speed, and 4MB Flash/8MB SDRAM Memory as well as
optional accessories, the versatile CG4 is equipped to meet the requirements for a wide range
of printing applications.
The new product development process has focused on optimizing product design and
manufacturing to deliver a printer that solves the customers’ printing needs better than any
other and provides rapid and measurable return on investment.
OTHER SELLING POINTS
Space-saving Footprint
The printer’s small footprint saves precious counter space and is designed to fit in tight
spaces.
Standalone Printing
No PC required at time of printing
The CG4 with SATO Keypad* can be operated as a standalone printing system without the
need for a PC at the time of printing. Using the keypad label design software provided, label
formats can be created and then downloaded into the keypad internal Flash ROM memory or
on an SD card. At the time of printing, the operator can enter variable data using the
alphanumeric keypad or external PC Keyboard., or capture date through a barcode scanner
The pre-stored label is called on later when required and print data is sent to the CG4 for
printing.
*Optional accessory.
High Quality Printing
The CG4 series is available in 203 dpi or 305 dpi resolution. 305 dpi will be required to print
text and barcodes, including 2D barcodes, on very small labels, such as those commonly
used in the electronics or pharmaceutical industries for component or specimen labelling.
Scanning and reading data is made easier by the sharp, crisp print quality. For applications
requiring a great deal of information in a small space, higher density printing is recommended.
The CG4 is an ideal printing solution to support the latest 2D barcode symbologies, including
GS1 DataBar (formerly Reduced Space Symbology (RSS)).
Flexible Connectivity
CG4 offers 3 combinations of communication interface options as standard: RS232C and
USB; LAN and USB; or USB and IEEE 1284 interface on-board. The CG4 delivers advanced,
secure connectivity making it easy to integrate with existing systems.
User-friendly Operation & Maintenance
Media loading: drop-load-ready
The clam shell design makes it easy to load media by simply “dropping in” the labels. The
simple label mechanism design allows even an inexperienced user to load in labels. Ribbon
loading is just as easy; it takes seconds, with the high-lift printhead giving easy access to load
the ribbon. Colour-coded user instructions make it intuitive to load labels and ribbons.
CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SATO Corporation. All rights reserved.
Printer Maintenance: tool-less, hassle-free
The one-touch, tool-less print head release mechanism enables the print head to be quickly,
easily replaced.
Printer Platen Roller can be replaced without the need for any tools.
Competitive Printer Language Compatibility
Multiple printer language options enables replacement of competitive printer models with
minimal reprogramming of data streams.
Large Printer Memory
The CG4 Printer has a large memory of 4MB Flash ROM and 8 MB SD-RAM that allow the
storage of extra graphics or fonts and firmware upgrades.
Safe for use in clean environments
The CG4 is designed for use in environments where cleanliness and hygiene are important
and a high level of safety vital.
The printer’s anti-microbial casing is manufactured using an inorganic antimicrobial material.
This material has been shown to have an antimicrobial effect against a wide spectrum of
bacteria, fungi and other micro organisms. It has silver and other ions with antimicrobial power
bonded into its mineral structure and stabilized. They are seldom eluted out with water or
solvent, so the antimicrobial effect can last a long time. Its life span and thermal stability
makes it an important composition material in products used in clean environments.
Labelling in sterile environments such as medical labs, food preparation and kitchen areas,
cosmetic and pharmaceutical processing plant can benefit from the protection of the
anti-microbial material.
CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SATO Corporation. All rights reserved.
PRODUCT POSITIONING
Internal Product Lineup Positioning
The CG4 Series is categorized under the ‘Compact Series’ in the SATO product lineup. It is
part of the CG printer family together with the CG2 series. The CG4 is an entry-level,
desktop thermal printing solution designed for low to- to medium-volume labelling
applications
• Print Resolution: 203/305 dpi
• 4” Mobile Printer
• Direct Thermal
• Max Printing Speed: 4ips
US$500
Performance
MB2i
CX4
CT4i
MB4i
Mobile Compact Desktop
• Print Resolution:203dpi
• 2” Mobile Printer
• Direct Thermal
• Max Printing Speed: 4ips
• Print Resolution: 203/300dpi
• Entry Level 4” Desktop Printer
• Thermal Transfer/Direct Thermal
• Max Printing Speed: 4ips(CX400)
•
Print Resolution: 203/305dpi
• High End 4” Desktop Printer
• Thermal Transfer/Direct Thermal
• Max Printing Speed: 6ips (CT408i)
•
Print Resolution: 203/305dpi
• New Entry Level 4” Desktop Printer
• Thermal Transfer/Direct Thermal
• Max Printing Speed: 4ips
•
Print Resolution: 203/305dpi
• New Entry Level 2” Desktop Printer
• Thermal Transfer/Direct Thermal
• Max Printing Speed: 4ips
List Price
CG4
CG2
CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SATO Corporation. All rights reserved.
Desktop Printer Position Versus Competition
$
500
1000 Zebra GK420d
Zebra TLP3842
Intermec
PC4 Series Intermec
PF8d/t & PC4
/Series
Zebra GX Series
Performance (Print Speed & Resolution)
List Price
CG 4
Datamax
E-series
CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SATO Corporation. All rights reserved.
TARTGET MARKET AND APPLICATIONS
RETAIL
Price markdown labels & tags
Garment hang tags / swing tickets
Shelf-edge labels
Price labels & tags
Price markdown labels & tags
Promotional labels & lags
Inter-store transfer labels
Returns labels
LOGISTICS / WAREHOUSING / SUPPLY CHAIN
Receiving labels
Location labels
Small carton or case labels
Shipping labels
Warehouse rack or shelf labels
Asset tracking
HEALTHCARE
Patient ID labels
Specimen labels
Prescription labels
Script document tracking
Safety labels
Sterile equipment labeling
Laboratory work orders
FOOD PREPARATION & FOOD SERVICE
Ingredients or nutrition facts labels
Prepared food labels
Expiry or use-by date labels
Date coded labels
LIGHT INDUSTRIAL / MANUFACTURING
Asset management
Quality tracking
Shipping labels,
WIP applications
Shelf labels
OFFICE
Small office shipping labels
File or folder labels
Asset identification labels
FIELD SERVICE
Service records and invoices
Certification and Conformance labels
HOSPITALITY, SERVICE & LEISURE
Visitor/guest identification
Parking passes
Boarding passes
Evidence tracking
Event & exhibition ticketing
Bag tags
Gaming & betting slips
POST & PARCEL
Postage marks
Mailing labels
Receipts
CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SATO Corporation. All rights reserved.
LABEL SAMPLES
Carton Label
Product Label
CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SATO Corporation. All rights reserved.
Food Label
Specimen Label
Event Registration Label
CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SATO Corporation. All rights reserved.
Retail Price Markdown Label
CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SATO Corporation. All rights reserved.
PRODUCT TOUR
Printer Exterior Front
○
1 Operator Panel
○
2 Top Cover
○
3 Cover Open/Close Latch
○
4 Media Ejection Slot
○
5 POWER button
○
6 FEED/LINE button
○
7 ERROR LED indicator
○
8 ON LINE (POWER) LED Indicator
Printer Exterior Back
USB and RS232C interface on-board
USB and LAN interface on-board
USB and IEEE interface on-board
3 standard connectivity options
CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SATO Corporation. All rights reserved.
Printer Interior
○
9
○
10
○
11
○
12
○
13
○
14
9: Print head
10: Ribbon Unit
11: Pull Out Lever
12: Roll Media Holder
13: Media guide and I-Mark/ Gap sensor
14: Optional Device Compartment
CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SATO Corporation. All rights reserved.
Print head: available in 203 and
305dpi print resolutions.
Ribbon Unit is for the TT model.
The Pull Out Lever: used to pull out
the ribbon unit from the top cover for
ribbon loading.
CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SATO Corporation. All rights reserved.
The Roll Media Holder is used to
hold the media roll, usually labels.
Media guide and I-Mark/ Gap
sensor
.
The Platen Roller is used to hold the
media roll, usually labels. .
The Optional Device Compartment
is designed for installation of optional
accessories such as the cutter or
dispenser unit.
CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SATO Corporation. All rights reserved.
PRODUCT FEATURES, FUNCTIONS & BENEFITS
FEATURES FUNCTIONS BENEFITS
2 control buttons (POWER button and FEED/LINE
button), and 1 LED status light.
Press POWER button to power on or off.
FEED/LINE button: press this button to select
printer status (online or offline) or to feed paper.
ON LINE (POWER) LED status light: green LED
light illuminates when the printer is online, i.e.
ready to print. Green light blinks when printer is
offline. Red indicates error.
Operation Panel o
The ERROR LED lights or blinks red when an error
is detected in the printer.
Large, simple-to-operate control buttons for easy printer
configuration and device status indications for easy
monitoring.
Response on ERROR indicator in conjunction with the
ON LINE (POWER) indicator can be used visually to
guide switching to various printer modes.
Clamshell Design
The clamshell design allows the top cover to be
raised open upwards.
The cover stays open resting on the safety latch.
The safety latch locks the printer top cover open
when top cover is raised more than 450 upwards.
The clamshell design offers operator easy access to all
controls, providing faster ribbon replacements and easier
paper loading to the media area inside of the printer.
The safety latch prevents top cover from accidentally
closing and injuring the operator’s hand
CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SATO Corporation. All rights reserved.
Paper or Label Holder
Allows loading of paper, including adjusting of
width of paper holder to match paper size.
For more detailed instructions on loading
labels, refer to the Quick Guide or Operator’s
Manual.
The clamshell design makes it easy to load labels
by simply “dropping in” labels.
Label changes can be thus be done in no time.
Coloured and clearly marked components guide
the user on how to load media.
CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SATO Corporation. All rights reserved.
The ribbon unit serves to load the ribbon and
wind up the used ribbon.
Pull the lever on the middle of the ribbon unit
toward you to pull out the ribbon unit.
For more detailed instructions on loading
ribbons, refer to the Quick Guide or
Operator’s Manual.
Ribbon Unit
The placement of the ribbon under the cover does
not interfere with the printer controls. It gives the
operator wider access to the inside of the printer.
CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SATO Corporation. All rights reserved.
Printhead Mechanism
Printhead configuration of print resolution:
203 dots per inch (or 8 dots per millimetres)
for CG408 model and 305 dots per inch (or 12
dots per millimetres) for CG412.
The one-touch, tool-less print head release
mechanism enables the operator to quickly and
easily replace the print head.
CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SATO Corporation. All rights reserved.
Print roll paper and fan-folded paper option Fanfold media feeds through back of printer.
Pass the paper through the opened window at
the rear of the unit.
The CG4 is designed to easily accept fanfold
media, which effectively extends the media
capacity of the printer.
Processor
32-Bit RISC Determines processing time; and throughput
speed. Fast data processing for desktop printer, and
virtually instantaneous throughput.
Memory
Flash Memory (4MB) A type of Random Access Memory chip that
does not lose its contents when power it is
receiving is turned off; it, therefore, allows
permanent storage.
The 4MB of Flash Memory allows additional font
and graphics capability and firmware upgrades
without the need for modifications to the printer or
electronics.
CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SATO Corporation. All rights reserved.
Communication Interfaces
The CG4 is available in the following 3 configurations
USB and RS232C interface on-board
To connect printer to the host computer using
the USB interface.
USB and LAN interface on-board
To connect printer using LAN interface and
establish direct communication with host
computer system on Local Area Network
To connect printer to the host computer using
IEEE interface interface.
Or, to connect the SATO Keypad, Scanner or
Smart keyboard to the printer.
USB and IEEE interface on-board
To connect printer to the host computer using
the USB interface.
The built-in interfaces of LAN or serial or parallel or
USB as standard makes it easy to switch between
applications.
Media Guide and Sensing
Media guide
I-Mark/ Gap sensor
The media guide allows the media to feed
properly.
Media sensors detect the I-Mark (or black
mark) on the media, or gap of the label in order
to precisely position the print data on the
media.
The CG4 printer is equipped with a gap or
transmissive sensor, an I-Mark or reflective
sensor, and a reflective ribbon out sensor.
Support for a greater range of media types.
CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SATO Corporation. All rights reserved.
COMPETITIVE ANALYSIS
Manufacturer SATO Datamax
Hardware Specifications CG408 CG412 E-4203 E-4204 E-4304 Model
List Price (Base Model) DT: (USD 595)
TT: (USD 695) DT: (USD 750)
TT: (USD 850) (USD 585)
Resolution 203dpi 305dpi 203 dpi 203 dpi 300 dpi
Max Print Speed 4 ips 3 ips 4 ips 4 ips
Print Method Direct thermal, thermal transfer Direct thermal, optional thermal transfer
Max Print Area 4.09” (104 mm) to 11.81” (300 mm) 4.3” (109.2 mm) to 24” (609.6 mm)
Memory 8 MB SDRAM; 4 MB Flash 2 MB DRAM; 1 MB Flash; (optional 4MB flash)
Dimensions 6.81” (H) x 7.05” (W) x 9.37” (D) 7.05” (H) x 8.77” (W) x 10” (D)
Weight DT: 3.5lbs (1.7kg), TT: 4.2lbs (1.9kg) 5.2 lbs (2.4 kg)
Media Specifications
0.98” (25mm) to 4.33”(110mm) 1” (25.4 mm) to 4.3” (109.2 mm)
Media Width
(Without backing paper) 0.87” (22 mm) to 4.21” (107
mm) N.A.
0.87” (25mm) to 11.93” (303mm) 0.375” (9.5mm) to 24” (609.6 mm) Media Length (Tear Off)
(Without backing paper) 0.87” (22 mm) to 11.81”
(300 mm) N.A.
Media Thickness 0.002” (0.06 mm) to 0.007” (0.19 mm) 0.0025” (0.635 mm) to 0.0100” (0.254 mm)
Max. Label Roll Outer Diameter 5.04” (128mm) N.A.
Inner Core Diameter 1.57” (40mm) N.A.
Max. Ribbon Outer Diameter N.A. N.A.
Interface
USB
RS232/ LAN/ IEEE1284
USB
Centronics® Parallel port
RS232 at 600 to 38,400 BPS
Options
Cutter
Dispenser + Label present sensor
External media supply stand
RTC
Linerless Kit (Without Cutter)
Resident scalable fonts
Keypad
SATO Label Gallery™
Light duty cutter
Label present sensor
External media supply stand
ILPC plug-in modules
Standard cutter
Resident scalable fonts
DMX100 ethernet print server
Adjustable media sensor
CG4 Strengths
• Larger memory storage space
• Compact Size
• Lighter, More portable
• Standard quick print speed of 4dpi for all
models
• Option of linerless labels
• Multiple Interface
• Easy media loading
• Comes with user-friendly keypad for ease
of data input
• Anti-microbial casing that comply with
industrial standards
• Safety top cover latch
• Distinctive chassis colour more resistant
to dirt & dust
• Strong & indestructible chassis built with
ABS (reinforced fibreglass) material
CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SATO Corporation. All rights reserved.
Manufacturer SATO Godex
Hardware Specifications CG408 CG412 EZ1100 Plus Model
List Price (Base Model) DT: (USD 595)
TT: (USD 695) DT: (USD 750)
TT: (USD 850) N.A.
Resolution 203dpi 305dpi 203dpi
Max Print Speed 4 ips 4 ips
Print Method Direct thermal, thermal transfer Direct thermal, thermal transfer
Max Print Area 4.09” (104 mm) to 11.81” (300 mm) 4.25” (108 mm) to ~
Memory 8 MB SDRAM; 4 MB Flash 8 MB SDRAM; 4 MB Flash
Dimensions 6.81” (H) x 7.05” (W) x 9.37” (D) 6.8” (H) x 8.9” (W) x 11.2” (D)
Weight DT: 3.5lbs (1.7kg), TT: 4.2lbs (1.9kg) 2.2 lbs (2.72 kg)
Media Specifications
0.98” (25mm) to 4.33”(110mm) 1” (25 mm) to 4.64” (118 mm)
Media Width
(Without backing paper) 0.87” (22 mm) to 4.21” (107 mm)
0.87” (25mm) to 11.93” (303mm) N.A. Media Length (Tear Off)
(Without backing paper) 0.87” (22 mm) to 11.81” (300 mm)
Media Thickness 0.002” (0.06 mm) to 0.007” (0.19 mm) 0.003” (0.06 mm) to 0.01” (0.25mm)
Max. Label Roll Outer Diameter 5.04” (128mm) 5” (127 mm)
Inner Core Diameter 1.57” (40mm) 1” (25.4mm), 1.5” (38.1mm), 3” (76.2mm)
Max. Ribbon Outer Diameter N.A. 2.67” (68 mm)
Interface
USB
RS232/ LAN/ IEEE1284
USB port
RS232
Parallel port: Centronics® port 36-pin
Options
Cutter
Dispenser + Label present sensor
External media supply stand
RTC
Linerless Kit (Without Cutter)
Resident scalable fonts
Keypad
SATO Label Gallery™
Rotary cutter
Label stripper
External label rewinder
Compact flash (CF) card socket with RTC
Internal Ethernet adapter card
CG4 is better
• Higher print resolution
• Compact Size
• 1kg lighter, More portable
• Larger label roll outer diameter – print
more labels
• Option of linerless labels
• Multiple Interface
• Comes with user-friendly keypad for ease
of data input
• Easy media loading
• Anti-microbial casing that comply with
industrial standards
• Safety top cover latch
• Distinctive chassis colour more resistant
to dirt & dust
• Strong & indestructible chassis built with
ABS (reinforced fibreglass) material
CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SATO Corporation. All rights reserved.
Manufacturer SATO Godex
Hardware Specifications CG408 CG412 EZ1200 Plus EZ1300 Plus Model
List Price (Base Model) DT: (USD 595)
TT: (USD 695) DT: (USD 750)
TT: (USD 850) N.A.
Resolution 203dpi 305dpi 203dpi 300 dpi
Max Print Speed 4 ips 2 ips – 6 ips 2 ips – 4 ips
Print Method Direct thermal, thermal transfer Direct thermal, thermal transfer
Max Print Area 4.09” (104 mm) to 11.81” (300 mm) 4.25” (108mm) to ~ 4.16” (105.7mm) to ~
Memory 8 MB SDRAM; 4 MB Flash 8 MB SDRAM; 4 MB Flash
Dimensions 6.81” (H) x 7.05” (W) x 9.37” (D) 6.8” (H) x 8.9” (W) x 11.2” (D)
Weight DT: 3.5lbs (1.7kg), TT: 4.2lbs (1.9kg) 6lbs (2.72 kg)
Media Specifications
0.98” (25mm) to 4.33”(110mm) 1” (25 mm) to 4.64” (118mm)
Media Width
(Without backing paper) 0.87” (22 mm) to 4.21” (107 mm)
0.87” (25mm) to 11.93” (303mm) N.A. Media Length (Tear Off)
(Without backing paper) 0.87” (22 mm) to 11.81” (300 mm)
Media Thickness 0.002” (0.06 mm) to 0.007” (0.19 mm) 0.0025” (0.06 mm) to 0.0098” (0.25mm)
Max. Label Roll Outer Diameter 5.04” (128mm) 4.92” (125 mm)
Inner Core Diameter 1.57” (40mm) 1” (25.4mm), 1.5” (38.1mm), 3” (76.2mm)
Max. Ribbon Outer Diameter N.A. 2.67” (68 mm)
Interface
USB
RS232/ LAN/ IEEE1284
USB port
RS232 (Baud rate: 4800 – 115200, DSR/DTR)
Parallel port: Bi-direction
Options
Cutter
Dispenser + Label present sensor
External media supply stand
RTC
Linerless Kit (Without Cutter)
Resident scalable fonts
Keypad
SATO Label Gallery™
Rotary cutter module
Stripper module
Compact flash (CF) card socket with real time
clock (RTC)
Internal Ethernet adapter card
CG4 is better
• Higher print resolution
• Standard quick print speed of 4dpi for all
models
• Larger label roll outer diameter – print
more labels
• Compact Size
• 1kg lighter, More portable
• Option of linerless labels
• Multiple Interface
• Comes with user-friendly keypad for ease
of data input
• Easy media loading
• Anti-microbial casing that comply with
industrial standards
• Safety top cover latch
• Distinctive chassis colour more resistant
to dirt & dust
• Strong & indestructible chassis built with
ABS (reinforced fibreglass) material
CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SATO Corporation. All rights reserved.
Manufacturer SATO Zebra
Hardware Specifications CG408 CG412 GX420d/ GX420t/ GX430t Model
List Price (Base Model) DT: (USD 595)
TT: (USD 695) DT: (USD 750)
TT: (USD 850) DT: (USD 695) TT: (USD 795) TT: (USD 950)
Resolution 203 dpi 305 dpi 203 dpi 203 dpi 300 dpi
Max Print Speed 4 ips 6 ips 6 ips 4 ips
Print Method Direct thermal, thermal transfer DT DT/ TT DT/ TT
Max Print Area 4.09” (104 mm) to 11.81” (300 mm) 4.09” (104 mm) to ~
Memory 8 MB SDRAM; 4 MB Flash 8 MB SDRAM; 4 MB Flash
Dimensions 6.81” (H) x 7.05” (W) x 9.37” (D) DT: 6” (H) x 6.75” (W) x 8.25” (D)
TT: 7.5” (H) x 7.6” (W) x 10” (D)
Weight DT: 3.5lbs (1.7kg), TT: 4.2lbs (1.9kg) DT: 3 lbs (1.4kg) TT: 4.6 lbs (2.1 kg)
Media Specifications
0.98” (25mm) to 4.33”(110mm) 0.75” (19mm) to 4.25” (108 mm)
Media Width
(Without backing paper) 0.87” (22 mm) to 4.21” (107 mm)
0.87” (25mm) to 11.93” (303mm) Media Length (Tear Off)
(Without backing paper) 0.87” (22 mm) to 11.81” (300 mm)
Media Thickness 0.002” (0.06 mm) to 0.007” (0.19 mm) 0.003” (0.08 mm) to 0.0075” (0.19 mm)
Max. Label Roll Outer Diameter 5.04” (128mm) 5” (127 mm)
Inner Core Diameter 1.57” (40mm) 0.5” (12.7 mm)
Max. Ribbon Outer Diameter N.A. 1.36” (35 mm)
Interface
USB
RS232/ LAN/ IEEE1284
USB
RS-232 (DB9)
Parallel (DB-25)
ZebraNet 10/100 PrintServer (optional),
replaces parallel
802.11b/g wireless or Bluetooth wireless
Options
Cutter
Dispenser + Label present sensor
External media supply stand
RTC
Linerless Kit (Without Cutter)
Resident scalable fonts
Keypad
SATO Label Gallery™
Cutter + RTC
Dispenser
Wireless option includes LCD for visual comm
Adjustable media sensor
KDU Plus & KDU keyboard display units for
standalone printing
Asian and International Font Packs
CG4 is better
• Larger label roll outer diameter – print
more labels
• Lower priced
• Option of linerless labels
• Multiple Interface
• Easy media loading
• Anti-microbial casing that comply with
industrial standards
• Safety top cover latch
• Distinctive chassis colour more resistant
to dirt & dust
• Strong & indestructible chassis built with
ABS (reinforced fibreglass) material
CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SATO Corporation. All rights reserved.
Manufacturer SATO Zebra
Hardware Specifications CG408 CG412 GK420d Model
List Price (Base Model) DT: (USD 595);
TT: (USD 695) DT: (USD 750);
TT: (USD 850) (USD 695)
Resolution 203dpi 305dpi 203 dpi
Max Print Speed 4 ips 5 ips
Print Method Direct thermal, thermal transfer Direct thermal
Max Print Area 4.09” (104 mm) to 11.81” (300 mm) 4.09” (104 mm) to 39” (991 mm)
Memory 8 MB SDRAM; 4 MB Flash 8MB SDRAM; 4 MB Flash
Dimensions 6.81” (H) x 7.05” (W) x 9.37” (D) 6.” (H) x 6.75” (W) x 8.25” (D)
Weight DT: 3.5lbs (1.7kg), TT: 4.2lbs (1.9kg) 3.1 lbs (1.4 kg)
Media Specifications
0.98” (25mm) to 4.33”(110mm) 0.75” (19 mm) to 4.25”(108 mm)
Media Width
(Without backing paper) 0.87” (22 mm) to 4.21” (107 mm)
0.87” (25mm) to 11.93” (303mm) 0.38” (9.7 mm) to 39” (991 mm) Media Length (Tear Off)
(Without backing paper) 0.87” (22 mm) to 11.81” (300 mm)
Media Thickness 0.002” (0.06 mm) to 0.007” (0.19 mm) 0.003” (0.08 mm) to 0.0075” (0.20 mm)
Max. Label Roll Outer Diameter 5.04” (128mm) 5” (127 mm)
Inner Core Diameter 1.57” (40mm) 0.5” (12.7 mm), 1.0” (25.4 mm), 1.5” (37.1 mm)
Max. Ribbon Outer Diameter N.A. N.A.
Interface
USB
RS232/ LAN/ IEEE1284
Serial RS-232 (DB-9)
USB V1.1
Internal ZebraNet 10/100 Print Server
Options
Cutter
Dispenser + Label present sensor
External media supply stand
RTC
Linerless Kit (Without Cutter)
Resident scalable fonts
Keypad
SATO Label Galler
y
™
ZebraNet 10/100 Print Server for Ethernet
connectivity
Label present sensor
802.11b/g / Bluetooth wireless
KDU Plus™ and KDU™ keyboard display units
for stand-alone printing solution
Asian font sets
CG4 is better
• Higher print resolution
• Larger label roll outer diameter – print
more labels
• Compact Size & Portable
• Option of linerless labels
• Multiple Interface
• Comes with user-friendly keypad for ease
of data input
• Easy media loading
• Anti-microbial casing that comply with
industrial standards
• Safety top cover latch
• Distinctive chassis colour more resistant
to dirt & dust
• Strong & indestructible chassis built with
ABS (reinforced fibreglass) material
CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SATO Corporation. All rights reserved.
Manufacturer SATO Zebra
Hardware Specifications CG408 CG412 LP 2844 Model
List Price (Base Model) DT: (USD 595)
TT: (USD 695) DT: (USD 750)
TT: (USD 850) (USD 575)
Resolution 203dpi 305dpi 203 dpi
Max Print Speed 4 ips 4 ips
Print Method Direct thermal, thermal transfer Direct thermal
Max Print Area 4.09” (104 mm) to 11.81” (300 mm) 4.09” (104 mm) to ~
Memory 8 MB SDRAM; 4 MB Flash 256 KB SRAM; 512 KB Flash,
optional: 512 KB SRAM; 1 MB Flash
Dimensions 6.81” (H) x 7.05” (W) x 9.37” (D) 6.6” (H) x 7.6” (W) x 8.2” (D)
Weight DT: 3.5lbs (1.7kg), TT: 4.2lbs (1.9kg) 3.2 lbs (1.5 kg)
Media Specifications
0.98” (25mm) to 4.33”(110mm) 1” (25.4mm) to 4.25” (108mm)
Media Width
(Without backing paper) 0.87” (22 mm) to 4.21” (107 mm)
0.87” (25mm) to 11.93” (303mm) N.A. Media Length (Tear Off)
(Without backing paper) 0.87” (22 mm) to 11.81” (300 mm)
Media Thickness 0.002” (0.06 mm) to 0.007” (0.19 mm) N.A.
Max. Label Roll Outer Diameter 5.04” (128mm) N.A.
Inner Core Diameter 1.57” (40mm) N.A.
Max. Ribbon Outer Diameter N.A. N.A.
Interface
USB
RS232/ LAN/ IEEE1284
USB
RS-232 (DB9)
Parallel (Centronics)
ZebraNet PrintServer II, Ethernet connectivit
y
Options
Cutter
Dispenser + Label present sensor
External media supply stand
RTC
Linerless Kit (Without Cutter)
Resident scalable fonts
Keypad
SATO Label Gallery™
Cutter
Asian and International Font Packs
Internal ZebraNet PrintServer II for Ethernet
connectivity
Dispenser with label taken sensor
CG4 is better
• Larger memory storage space
• Larger print area
• Higher print resolution
• Larger label roll outer diameter – print
more labels
• Compact Size
• Option of linerless labels
• Multiple Interface
• Comes with user-friendly keypad for ease
of data input
• Easy media loading
• Anti-microbial casing that comply with
industrial standards
• Safety top cover latch
• Distinctive chassis colour more resistant
to dirt & dust
• Strong & indestructible chassis built with
ABS (reinforced fibreglass) material
CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SATO Corporation. All rights reserved.
Manufacturer SATO Zebra
Hardware Specifications CG408 CG412 TLP 3842 Model
List Price (Base Model) DT: (USD 595)
TT: (USD 695) DT: (USD 750)
TT: (USD 850) (USD 845)
Resolution 203 dpi 305 dpi 300 dpi
Max Print Speed 4 ips 2 ips
Print Method Direct thermal, thermal transfer Thermal transfer
Max Print Area 4.09” (104 mm) to 11.81” (300 mm) 4.09” (104 mm) to ~
Memory 8 MB SDRAM; 4 MB Flash 512 KB SRAM; 1 MB Flash
Dimensions 6.81” (H) x 7.05” (W) x 9.37” (D) 6.8” (H) x 7.9” (W) x 9.75” (D)
Weight DT: 3.5lbs (1.7kg), TT: 4.2lbs (1.9kg) 3.2 lbs (1.5 kg)
Media Specifications
0.98” (25mm) to 4.33”(110mm) 1” (25.4mm) to 4.25” (108 mm)
Media Width
(Without backing paper) 0.87” (22 mm) to 4.21” (107 mm)
0.87” (25mm) to 11.93” (303mm) 11” (279 mm) Max Media Length (Tear Off)
(Without backing paper) 0.87” (22 mm) to 11.81” (300 mm)
Media Thickness 0.002” (0.06 mm) to 0.007” (0.19 mm) 0.003” (0.08 mm) to 0.007” (0.18 mm)
Max. Label Roll Outer Diameter 5.04” (128mm) 5” (127 mm)
Inner Core Diameter 1.57” (40mm) 1.0” (25.4 mm) and 1.5” (38 mm)
Max. Ribbon Outer Diameter N.A. 1.34” (34 mm)
Interface
USB
RS232/ LAN/ IEEE1284
USB
RS-232 (DB9)
Parallel (Centronics)
Options
Cutter
Dispenser + Label present sensor
External media supply stand
RTC
Linerless Kit (Without Cutter)
Resident scalable fonts
Keypad
SATO Label Gallery™
Cutter
Internet ZebraNet PrintServer II for Ethernet
connectivity
Dispenser with label taken sensor
Asian Font Set
CG4 is better
• Larger memory storage space
• Higher print speed
• Higher print resolution
• Larger label roll outer diameter – print
more labels
• Longer media length
• Competitively priced
• Compact size
• Option of linerless labels
• Multiple Interface
• Comes with user-friendly keypad for ease
of data input
• Easy media loading
• Anti-microbial casing that comply with
industrial standards
• Safety top cover latch
• Distinctive chassis colour more resistant
to dirt & dust
• Strong & indestructible chassis built with
ABS (reinforced fibreglass) material
CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SATO Corporation. All rights reserved.
Manufacturer SATO Zebra
Hardware Specifications CG408 CG412 TLP 3844 Z Model
List Price (Base Model) DT: (USD 595)
TT: (USD 695) DT: (USD 750)
TT: (USD 850) (USD 895)
Resolution 203 dpi 305 dpi 300 dpi
Max Print Speed 4 ips 4 ips
Print Method Direct thermal, thermal transfer Thermal transfer
Max Print Area 4.09” (104 mm) to 11.81” (300 mm) 4.09” (104 mm) to ~
Memory 8 MB SDRAM; 4 MB Flash 8 MB SDRAM; 4 MB Flash
Dimensions 6.81” (H) x 7.05” (W) x 9.37” (D) 6.8” (H) x 7.8” (W) x 9.4” (D)
Weight DT: 3.5lbs (1.7kg), TT: 4.2lbs (1.9kg) 3.7 lbs (1.7 kg)
Media Specifications
0.98” (25mm) to 4.33”(110mm) 1” (25.4mm) to 4.25” (108 mm)
Media Width
(Without backing paper) 0.87” (22 mm) to 4.21” (107 mm)
0.87” (25mm) to 11.93” (303mm) Media Length (Tear Off)
(Without backing paper) 0.87” (22 mm) to 11.81” (300 mm)
Media Thickness 0.002” (0.06 mm) to 0.007” (0.19 mm) 0.003” (0.08 mm) to 0.007” (0.18 mm)
Max. Label Roll Outer Diameter 5.04” (128mm) 5” (127 mm)
Inner Core Diameter 1.57” (40mm) 1.0” (25.4 mm) and 1.5” (38 mm)
Max. Ribbon Outer Diameter N.A. 1.36” (33 mm)
Interface
USB
RS232/ LAN/ IEEE1284
USB
RS-232 (DB9)
Parallel (Centronics)
ZebraNet PrintServer II for Ethernet
connectivity (internal or external)
Options
Cutter
Dispenser + Label present sensor
External media supply stand
RTC
Linerless Kit (Without Cutter)
Resident scalable fonts
Keypad
SATO Label Galler
y
™
Cutter
Asian and International Font Packs
Internal ZebraNet PrintServer II for Ethernet
connectivity
Dispenser with label taken sensor
CG4 is better
• Higher print resolution
• Compact size
• Larger label roll outer diameter – print
more labels
• Lower priced
• Option of linerless labels
• Multiple Interface
• Comes with user-friendly keypad for ease
of data input
• Easy media loading
• Anti-microbial casing that comply with
industrial standards
• Safety top cover latch
• Distinctive chassis colour more resistant
to dirt & dust
• Strong & indestructible chassis built with
ABS (reinforced fibreglass) material
Manufacturer SATO Intermec
CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SATO Corporation. All rights reserved.
Hardware Specifications CG408 CG412 PC4 Series Model
List Price (Base Model) DT: (USD 595)
TT: (USD 695) DT: (USD 750)
TT: (USD 850) (USD 545)
Resolution 203 dpi 305 dpi 203 dpi
Max Print Speed 4 ips 4 ips
Print Method Direct thermal, thermal transfer Direct thermal/thermal transfer
Max Print Area 4.09” (104 mm) to 11.81” (300 mm) 4.65” (118 mm) to ~
8 MB SDRAM; 4 MB Flash Standard: 1 MB Flash, 2 MB DRAM
Memory
Options: 1 MB Flash
Dimensions 6.81” (H) x 7.05” (W) x 9.37” (D) 6.58” (H) x 9.06” (W) x 10.11” (D)
Weight DT: 3.5lbs (1.7kg), TT: 4.2lbs (1.9kg) 5.07 lbs (2.3 kg)
Media Specifications
0.98” (25mm) to 4.33”(110mm) 1” (25.4 mm) to 4.65” (118 mm)
Media Width
(Without backing paper) 0.87” (22 mm) to 4.21” (107 mm)
0.87” (25mm) to 11.93” (303mm) N.A. Media Length (Tear Off)
(Without backing paper) 0.87” (22 mm) to 11.81” (300 mm)
Media Thickness 0.002” (0.06 mm) to 0.007” (0.19 mm) N.A.
Max. Label Roll Outer Diameter 5.04” (128mm) 5” (127 mm)
Inner Core Diameter 1.57” (40mm) 1” (25.4 mm)
Max. Ribbon Outer Diameter N.A. 1.6” (41 mm)
Interface
USB
RS232/ LAN/ IEEE1284
RS-232C
USB V.1.1
Centronics
Options
Cutter
Dispenser + Label present sensor
External media supply stand
RTC
Linerless Kit (Without Cutter)
Resident scalable fonts
Keypad
SATO Label Gallery™
Flash memory cartridge
Serial communication cable
RS232C scanner cable
Asian fonts cartridges
Cutter unit
Keyboard display unit
External Ethernet adapter
300 dpi
Mobile battery unit
CG4 is better
• Higher print resolution
• Larger memory storage space
• 0.6kg lighter, More portable
• Compact size
• Larger label roll outer diameter – print
more labels
• Option of linerless labels
• Multiple Interface
• Comes with user-friendly keypad for ease
of data input
• Easy media loading
• Anti-microbial casing that comply with
industrial standards
• Safety top cover latch
• Distinctive chassis colour more resistant
to dirt & dust
• Strong & indestructible chassis built with
ABS (reinforced fibreglass) material
CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SATO Corporation. All rights reserved.
Manufacturer SATO Intermec
Hardware Specifications CG408 CG412 PF8d PF8t Model
List Price (Base Model) DT: (USD 595)
TT: (USD 695) DT: (USD 750)
TT: (USD 850) N.A. N.A.
Resolution 203 dpi 305 dpi 203 dpi 203 dpi
Max Print Speed 4 ips 4 ips 2 ips
Print Method Direct thermal, thermal transfer Direct thermal Thermal transfer
Max Print Area 4.09” (104 mm) to 11.81” (300 mm) 4.65” (118mm to ~) 4.65” (118mm to ~)
8 MB SDRAM; 4 MB Flash 8 MB SDRAM; 4 MB Flash
Memory
Optional: 1 GB compact flash (PF8t)
Dimensions 6.81” (H) x 7.05” (W) x 9.37” (D) 4.56” (H) x 6.61” (W) x
8.58” (D) 6.77” (H) x 8.9”” (W) x
11.2” (D)
Weight DT: 3.5lbs (1.7kg), TT: 4.2lbs (1.9kg) 4.41 lbs (2.0 kg) 5.07 lbs (2.5 kg)
Media Specifications
0.98” (25mm) to 4.33”(110mm) 4.65” (118 mm) Max
Media Width
(Without backing paper) 0.87” (22 mm) to 4.21” (107 mm)
0.87” (25mm) to 11.93” (303mm) N.A. N.A. Media Length (Tear Off)
(Without backing paper) 0.87” (22 mm) to 11.81” (300 mm)
Media Thickness 0.002” (0.06 mm) to 0.007” (0.19 mm) N.A.
Max. Label Roll Outer Diameter 5.04” (128mm) 5” (127mm)
Inner Core Diameter 1.57” (40mm) 1” (25.4mm) to 1.5” (38.1 mm)
Max. Ribbon Outer Diameter N.A. N.A.
Interface
USB
RS232/ LAN/ IEEE1284
RS232C
USB v2.0
Centronics /parallel
Options
Cutter
Dispenser + Label present sensor
External media supply stand
RTC
Linerless Kit (Without Cutter)
Resident scalable fonts
Keypad
SATO Label Gallery™
Serial communication cable
RS232 scanner cable
RTC
Self-strip with label-taken sensor
Cutter unit
Easy LAN 100e
External Ethernet adapter
1 GB compact flash
300 dpi optional
CG4 is better
• Higher print resolution
• Higher print speed
• Compact size
• 0.6kg lighter, More portable
• Larger label roll outer diameter – print
more labels
• Option of linerless labels
• Multiple Interface
• Comes with user-friendly keypad for ease
of data input
• Easy media loading
• Anti-microbial casing that comply with
industrial standards
• Safety top cover latch
• Distinctive chassis colour more resistant
to dirt & dust
• Strong & indestructible chassis built with
ABS (reinforced fibreglass) material
CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SATO Corporation. All rights reserved.
Manufacturer SATO TSC
Hardware Specifications CG408 CG412 TDP-245 Plus Model
List Price (Base Model) DT: (USD 595)
TT: (USD 695) DT: (USD 750)
TT: (USD 850) N.A.
Resolution 203 dpi 305 dpi 203 dpi
Max Print Speed 4 ips 2, 3, 4, 5 ips
Print Method Direct thermal, thermal transfer Direct thermal, thermal transfer
Max Print Area 4.09” (104 mm) to 11.81” (300 mm) 4.25” (108 mm) to 90” (2286 mm)
8 MB SDRAM; 4 MB Flash 8 MB SDRAM; 4 MB Flash
Memory
(Optional SD card slot for memory expansion)
Dimensions 6.81” (H) x 7.05” (W) x 9.37” (D) 7.4” (H) x 8.39” (W) x 12.36” (D)
Weight DT: 3.5lbs (1.7kg), TT: 4.2lbs (1.9kg) N.A.
Media Specifications
0.98” (25mm) to 4.33”(110mm) 0.78” – 4.4” (20 – 112 mm)
Media Width
(Without backing paper) 0.87” (22 mm) to 4.21” (107 mm)
0.87” (25mm) to 11.93” (303mm) N.A. Media Length (Tear Off)
(Without backing paper) 0.87” (22 mm) to 11.81” (300 mm)
Media Thickness 0.002” (0.06 mm) to 0.007” (0.19 mm) 0.002” (0.06 mm) to 0.007” (0.19 mm)
Max. Label Roll Outer Diameter 5.04” (128mm) 5” (127 mm)
Inner Core Diameter 1.57” (40mm) N.A.
Max. Ribbon Outer Diameter N.A. N.A.
Interface
USB
RS232/ LAN/ IEEE1284
RS-232
Centronics
USB 2.0
Options
Cutter
Dispenser + Label present sensor
External media supply stand
RTC
Linerless Kit (Without Cutter)
Resident scalable fonts
Keypad
SATO Label Gallery™
Main board integrated with internal Ethernet
Keyboard display unit (KU-007plus & KP-200)
RTC
External Ethernet print server module
External wireless (802.11b/g) print server
External roll mount, media OD, 214 mm (8.4”)
with 1” or 3” core.
3” core label spindle
Contact CCD bar code scanner
Long range linear image laser barcode
scanner
CG4 is better
• Higher print resolution
• Smaller, More compact size
• Larger label roll outer diameter – print
more labels
• Option of linerless labels
• Multiple Interface
• Comes with user-friendly keypad for ease
of data input
• Easy media loading
• Anti-microbial casing that comply with
industrial standards
• Safety top cover latch
• Distinctive chassis colour more resistant
to dirt & dust
• Strong & indestructible chassis built with
ABS (reinforced fibreglass) material
CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SATO Corporation. All rights reserved.
Manufacturer SATO TSC
Hardware Specifications CG408 CG412 TTP-245C TTP-343C TTP-244CE Model
List Price (Base Model) DT: (USD 595)
TT: (USD 695) DT: (USD 750)
TT: (USD 850) N.A.
Resolution 203 dpi 305 dpi 203 dpi 300 dpi 203 dpi
Max Print Speed 4 ips Up to 6 ips Up to 4 ips Up to 4 ips
Print Method Direct thermal, thermal transfer Thermal transfer/direct thermal
Max Print Area 4.09” (104 mm) to 11.81” (300 mm) 4.25” (108 mm) to
90” (2,286 mm) 4.17” (106 mm) to
40” (1,016 mm) 4.25” (108 mm) to
90” (2,286 mm)
Memory 8 MB SDRAM; 4 MB Flash 8 MB SDRAM; 2 MB Flash (optional SD card
slot for memory expansion) 8 MB SDRAM; 2 MB
Flash
Dimensions 6.81” (H) x 7.05” (W) x 9.37” (D) 6.81” (H) x 7.95” (W) x 10.16” (D)
Weight DT: 3.5lbs (1.7kg), TT: 4.2lbs (1.9kg) N.A.
Media Specifications
0.98” (25mm) to 4.33”(110mm) 1.0” – 4.4” (25.4 – 112 mm)
Media Width
(Without backing paper) 0.87” (22 mm) to 4.21” (107 mm)
0.87” (25mm) to 11.93” (303mm) N.A. Media Length (Tear Off)
(Without backing paper) 0.87” (22 mm) to 11.81” (300 mm)
Media Thickness 0.002” (0.06 mm) to 0.007” (0.19 mm) 0.002” (0.06 mm) to 0.007” (0.19 mm)
Max. Label Roll Outer Diameter 5.04” (128mm) 5” (127 mm)
Inner Core Diameter 1.57” (40mm) 1” (25.4 mm) & 1.5” (38.1 mm)
Max. Ribbon Outer Diameter N.A. 0.5” (12.7 mm)
Interface
USB
RS232/ LAN/ IEEE1284
RS-232C
Centronics
USB 2.0
Internal ethernet
USB 2.0
Options
Cutter
Dispenser + Label present sensor
External media supply stand
RTC
Linerless Kit (Without Cutter)
Resident scalable fonts
Keypad
SATO Label Gallery™
Guillotine cutter
Peel off module assembly
RTC
Linerless kit
Keyboard display unit
Contact CCD bar code scanner
Long-range linear image barcode scanner
External wireless (802.11b) print server
External media hanger with 3” OD label spindle
External
media hanger
with 3” OD
label spindle
CG4 is better
• Higher print resolution
• Smaller, More compact size
• Larger label roll outer
diameter – print more labels
• Option of linerless labels
• Multiple Interface
• Comes with user-friendly
keypad for ease of data input
• Easy media loading
• Anti-microbial casing that
comply with industrial
standards
• Safety top cover latch
• Distinctive chassis colour
more resistant to dirt & dust
• Strong & indestructible
chassis built with ABS
(reinforced fibreglass)
material
CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SATO Corporation. All rights reserved.
Manufacturer SATO Toshiba Tec
Hardware Specifications CG408 CG412 B-SV4D Model
List Price (Base Model) DT: (USD 595)
TT: (USD 695) DT: (USD 750)
TT: (USD 850) N.A.
Resolution 203 dpi 305 dpi 203 dpi
Max Print Speed 4 ips Up to 5 ips
Print Method Direct thermal, thermal transfer Direct thermal
Max Print Area 4.09” (104 mm) to 11.81” (300 mm) 4.25” (108 mm) to 24” (609.6 mm)
8 MB SDRAM; 4 MB Flash N.A.
Memory
Dimensions 6.81” (H) x 7.05” (W) x 9.37” (D) 6.65” (H) x 7.87” (W) x 9.13” (D)
Weight DT: 3.5lbs (1.7kg), TT: 4.2lbs (1.9kg) 4.5lbs (2 kg)
Media Specifications
0.98” (25mm) to 4.33”(110mm) N.A.
Media Width
(Without backing paper) 0.87” (22 mm) to 4.21” (107 mm)
0.87” (25mm) to 11.93” (303mm) N.A. Media Length (Tear Off)
(Without backing paper) 0.87” (22 mm) to 11.81” (300 mm)
Media Thickness 0.002” (0.06 mm) to 0.007” (0.19 mm) N.A.
Max. Label Roll Outer Diameter 5.04” (128mm) 5” (127mm)
Inner Core Diameter 1.57” (40mm) N.A.
Max. Ribbon Outer Diameter N.A. N.A.
Interface
USB
RS232/ LAN/ IEEE1284
Serial port
Parallel port
USB
LAN
Options
Cutter
Dispenser + Label present sensor
External media supply stand
RTC
Linerless Kit (Without Cutter)
Resident scalable fonts
Keypad
SATO Label Gallery™
Keyboard
Extra cutter module for thick paper and partial
cutting
Expansion flash memory module
Strip sensor mode
Linerless kit
LAN adapter
CG4 is better
• Higher print resolution
• Lighter, More compact size
• Direct thermal & thermal transfer option
both available
• Longer label roll outer diameter – print
more labels
• Option of linerless labels
• Multiple Interface
• Comes with user-friendly keypad for ease
of data input
• Easy media loading
• Anti-microbial casing that comply with
industrial standards
• Safety top cover latch
• Distinctive chassis colour more resistant
to dirt & dust
• Strong & indestructible chassis built with
ABS (reinforced fibreglass) material
CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SATO Corporation. All rights reserved.
FREQUENTLY ASKED QUESTIONS
last updated on January 31, 2010
1. What are the interfaces available on the new CG4?
The New CG4 printer comes with 2 standard built-in interface combinations.
USB + RS232C
USB + Parallel
USB + LAN
2. Which of the 2 built-in interfaces is set as default on the CG4 printer?
USB is set as the default interface at the factory. To switch from USB to RS232C, LAN or
Parallel, please refer to the procedure described in the CG4 Quick Guide or Operator Manual
3. Is there any utility available to configure the internal LAN interface on the new CG4?
The internal built-in LAN interface on the new CG4 (USB + LAN) can be configured using the
SATO All-In-One Tool or via Web browser.
4. The CG4 printer does not have any dip-switches. What is the method to change the
printer settings?
The printer settings can be changed by using the SATO All-In-One Tool or by using printer
commands.
5. What is the memory of the new CG4?
The new CG4 comes with 4MB Flash ROM and 8MB SDRAM.
6. What are the Asian Codepages available on the CG4?
To date, there are 3 Asian Codepages available for the CG4 printer:
• Chinese GB 2312 (24 x 24)
• Korean (Gothic - KSX1001 16×16dot, Mincho - KSX1001 24×24dot)
• Thai
7. Will the CG4 support any emulation?
ZPL, EPL, DPL and TCPL emulations will be supported by the CG4. The target date of
availability will be advised.
8. What are the options available on the new CG4?
Cutter, Dispenser, Linerless Kit, RTC and SATO Keypad
9. Can the CG4 print in Standalone mode?
Using the SATO Keypad, the CG4 printer can print in standalone mode. Label formats with
variable fields can be stored in the SATO Keypad memory or SD card thus eliminating the
need to have a permanent connection to a PC.
Alternatively, Label formats with variable fields can be stored in the printer memory. Using a
barcode scanner connected to the printer serial interface, the format number can be selected
and the variable data is inputted to the printer for printing.
10. What are the print resolutions available on the CG4?
The CG4 print has 2 printing resolutions – CG408: 203 dpi and CG412: 305 dpi. At a higher
resolution of 305dpi, the user can print better graphics or small 2D barcodes.
CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SATO Corporation. All rights reserved.
11. Can we change the print resolution by simply switching the print head just like GL
or GT series?
No. It is not possible to change the print resolution by simply switching the print head.
Some other parts such as the gear will also have to be changed. However, the same
firmware is used for both print resolutions.
12. Are there any Demo applications which can be used when promoting the new CG4
to business partners and customers?
Yes. Demo software applications are available to demonstrate printing of wristbands,
Healthcare labels, Asset ID Labels, Price Markdown labels and Ingredient Labels.
13. Is the CG4 chassis anti-microbial?
Yes. The CG4 chassis contains an antibacterial agent which is tested according to
JISZ2801: Antimicrobial products Standard.
14. Is there any variation in specifications for CG4 printers shipped to different
regions? What is the difference between EX1, EX2, EX4 and EX6 model types?
CG4 printers shipped to different regions (America, Europe and Asia-Pacific) are the
same except for the power cord and the safety approvals. The printers can be
differentiated as follows:
Model Type Regions Details
EX1 Americas US Power Cord
EX2 Europe and Asia Pacific 2 pins EU Power Cord
EX4 China • CCC Safety Approval
• China Power Cord
EX6 Korea • MIC Safety Approval
• Korea Power Cord
CONFIDENTIAL. VERSION: S-CG4-01rA-01-2010PG © 2010 SATO Corporation. All rights reserved.
WARRANTY INFORMATION
Please contact your local SATO representative or authorized partner for product warranty
terms and condition.
SPARE PARTS INFORMATION
For complete spare parts lists and exploded view drawings, please contact your local SATO
representative or authorized partner.
Recommended Spare Parts
GLOSSARY OF TERMS
SATO All-In-One Tool: A SATO-developed printer control and management software
application. This tool allows users from their host PC, to configure and control printers
remotely.
SATO Keypad: an input device to enable users to enter data (a combination of numeric,
alphabetical and some symbols found on a keyboard)
Online Mode: Generally refers to the state when two or more devices are directly connected,
in this case the printer to a host PC where it is able to accept 2-way communication.
Standalone Printing: Printing without a PC. It usually requires a printer which can store label
designs and handle information added at time of print without using a computer. In the case of
the CG4, label designs are stored into the SATO keypad internal memory (or the SD card) and
variable data is inputted using the keypad.