Sato WS4TT-BT Barcode Printer User Manual

Sato Corporation Barcode Printer

User Manual

Barcode Printer Owner’s Manual WS408TT-STD/WS412TT-STD WS412TT-LAN/WS412TT-LAN
i FCC ID In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. FCC Warning This equipment has been tested, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operations of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. FCC Statement for Optional RF module This device complies with RF radiation exposure limits set forth for an uncontrolled environment. The antenna used for this transmitter must be installed to provide a separation distance of at least 20 cm from all people and must not be collocated or operating in conjunction with any other antenna or transmitter.
ii IC Warning Canada, Industry Canada (IC) Notices This device complies with Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Canada, avis d'Industry Canada (IC) Cet appareil est conforme avec Industrie Canada exemptes de licence RSS standard(s). Son fonctionnement est soumis aux deux conditions suivantes : (1) cet appareil ne doit pas causer d'interférence et (2) cet appareil doit accepter toute interférence, notamment les interférences qui peuvent affecter son fonctionnement. Bluetooh/Wireless Communication Compliance Statement This product has been certified for compliance with the relevant radio interference regulations of your country or region. To make sure continued compliance, do not: ∙ Disassemble or modify this product. ∙ Remove the certificate label (serial number seal) affixed to this product.
iii Use of this product near microwave and/or other wireless LAN equipment, or where static electricity or radio interference is present, may shorten the communication distance, or even disable communication. WARNING Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. (for USA only) Radio Frequency (RF) Exposure Information The radiated output power of the Wireless Device is below the Industry Canada (IC) radio frequency exposure limits. The Wireless Device should be used in such a manner such that the potential for human contact during normal operation is minimized. This device has also been evaluated and shown compliant with the IC RF Exposure limits under mobile exposure conditions. (antennas are greater than 20cm from a person's body). Informations concernant l'exposition aux fréquences radio (RF) La puissance de sortie émise par l’appareil de sans fil est inférieure à la limite d'exposition aux fréquences radio d'Industry Canada (IC). Utilisez l’appareil de sans fil de façon à minimiser les contacts humains lors du fonctionnement normal. Ce périphérique a également été évalué et démontré conforme aux limites d'exposition aux RF d'IC dans des conditions d'exposition à des appareils mobiles (antennes sont supérieures à 20 cm à partir du corps d'une personne).
iv Liability Disclaimer SATO Corporation takes steps to assure that the company’s published engineering specifications and manuals are correct; however, errors do occur. SATO reserves the right to correct any such errors and disclaims any resulting liability. In no event shall SATO or anyone else involved in the creation, production, or delivery of the accompanying product (including hardware and software) be liable for any damages whatsoever (including, without limitation, damages for loss of business profits, business interruption, loss of business information, or other pecuniary loss) arising out of the use of or the results of use of or inability to use such product, even if SATO has been advised of the possibility of such damages. Caution Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
v Contents 1 Introduction....................................................................................................... 2 1.1 Features .................................................................................................. 2 1.2 Unpacking ............................................................................................... 2 1.3 Understand your printer .......................................................................... 3 1.3.1 Perspective view ......................................................................... 3 1.3.2 Back view ................................................................................... 4 1.3.3 Interior view I ............................................................................. 5 1.3.4 Interior view II ............................................................................ 6 1.4 Printer lights ............................................................................................ 7 1.4.1 Status lights ................................................................................ 7 1.4.2 System mode .............................................................................. 8 2 Get started ........................................................................................................ 9 2.1 Attach the power cord ............................................................................. 9 2.2 Turn on/off your printer ........................................................................ 10 2.2.1 Turn on your printer ................................................................. 10 2.2.2 Turn off your printer ................................................................. 11 2.3 Load media ........................................................................................... 12 2.3.1 Prepare media .......................................................................... 12 2.3.2 Place a media roll ..................................................................... 13 2.3.3 Test media feed ........................................................................ 17 2.4 Placing Ribbon Roll ................................................................................ 18 2.5 Media types .......................................................................................... 22 3 Printer operation ............................................................................................. 24 3.1 Media sensor calibration ....................................................................... 24 3.2 Self test ................................................................................................. 25 3.3 Reset your printer ................................................................................. 27 3.4 Media sensing ....................................................................................... 28 3.4.1 Transmissive sensor .................................................................. 28 3.4.2 Reflective sensor ...................................................................... 29 4 Maintenance ................................................................................................... 30 4.1 Cleaning ................................................................................................ 30 4.1.1 Printhead .................................................................................. 30 4.1.2 Media housing .......................................................................... 31 4.1.3 Sensor ...................................................................................... 32 4.1.4 Platen roller .............................................................................. 33 4.2 Replacing RTC Battery...................................................................... 34
vi 5 Troubleshooting ............................................................................................... 35 5.1 Printer issues ......................................................................................... 35 5.2 Media issues ......................................................................................... 35 5.3 Ribbon Problems ................................................................................... 37 5.4 Other issues .......................................................................................... 38 6 Specifications ................................................................................................... 39 6.1 Printer ................................................................................................... 39 6.2 Media .................................................................................................... 41 6.3 Bar codes .............................................................................................. 42 6.4 Bluetooth .............................................................................................. 44 6.5 Ethernet ................................................................................................ 45 6.6 Electrical and operating environment .................................................... 45 6.7 Physical dimension ................................................................................ 45 6.8 Interfaces .............................................................................................. 46 6.8.1 USB ........................................................................................... 46 6.8.2 Ethernet ................................................................................... 47 7 Safety precautions ........................................................................................... 48
1 Introduction Unpacking 2 1 Introduction Thank you for purchasing a SATO WS printer. This manual provides information about how to set up and operate your printer, load the media and solve common problems. 1.1 Features ￭ Various Connectivity Options USB, Ethernet ￭ Easy Operation One-button design for easy control ￭ Fast Print Speed Max 6 inches/sec for the WS408 model ￭ Wireless Connection Build a wireless printing environment with Bluetooth ￭ External Memory The extra USB port allows you to use a USB flash drive for storage
1 Introduction Unpacking 2 1.2 Unpacking Make sure all of the following items are included in your package. SATO WS Printer SATO WS Quick Installation Guide Power Supply AC Power Cord When you receive the printer, open the package immediately and inspect for shipping damage. If you discover any damage, contact the shipping company and file a claim. SATO is not responsible for any damage incurred during shipping. Save all package materials for the shipping company to inspect. Note If any item is missing, please contact your local dealer.
1 Introduction Understand your printer 3 1.3 Understand your printer 1.3.1 Perspective view
1 Introduction Understand your printer 4 1.3.2 Back view Caution The areas indicated by the ellipse have sharp edges. To avoid injury, be careful not to touch them when handling the printer. Caution To avoid injury, be careful not to trap your fingers in the Paper Slot while opening or closing the Top Cover. RS232 LAN USB A USB B Power Jack Power Switch
1 Introduction Understand your printer 5 1.3.3 Interior view I
1 Introduction Understand your printer 6 1.3.4 Interior view II Warning The printhead becomes very hot during printing. Do not touch the printhead or touch around it directly after printing. By doing so you may get burnt.
1 Introduction Printer lights 7 1.4 Printer lights There are two LED lights that show the status of your printer. 1.4.1 Status lights Status lights help you check printer’s condition. The following tables show the blinking speed of status lights and the conditions they indicate. Symbol Blinking Speed Blinking Interval ** Fast 0.5 Second * Slow 2 Seconds * LED1 + *LED2 Slow LED1 & LED2 Blinking Interval at same time * LED1 + LED2 * Slow LED1 & LED2 Blinking Interval at different timing LED 1 LED 2 Description LED indicate Label Green Green The printer is ready to print. V Green ** Green The printer is transmitting data. * Green * Green In pause. V * Green Green * The printer is writing data to the flash or USB memory. The USB memory is being initialized. Green Orange Head high temperature. V Green * Orange The RTC battery is low. (If the printer has a built-in RTC) Green ** Orange The print module is opened when the printer is turned on. Orange Orange Paper jam. V ** Orange ** Orange The media is out when the print data is sent to the printer. Paper end. V ** Orange Orange ** Ribbon end or ribbon error. (for thermal transfer models) V Red Orange The printhead is broken. Red *Orange Communication error (RS-232C).
1 Introduction Printer lights 8 Red **Orange Cutter error (with optional cutter). Red Red Cover (Thermal Head) open error during printing. V 1.4.2 System mode The system mode consists of status light color combinations. It contains a list of commands for you to select and run. To enter the system mode and run the command, do the following: 1. Turn off the printer. 2. Press and hold the FEED button, and turn on the printer. 3. Both status lights glow solid orange for a few seconds. Next, they turn to green shortly, and then turn to other colors. 4. When status lights show the color combination you need, release the FEED button immediately. 5. Press the FEED button to run the command. The following table is the command list of the system mode. LED 1 LED 2 Command Green Red Transmissive Sensor Calibration (Section 3.1) Green Orange Reflective Sensor Calibration (Section 3.1) Red Red Resetting Your Printer (Section 3.3) Red Orange Reserved Red Green Disable Checking RTC Battery Charge Orange Red Reserved Orange Green Self Test and Dump Mode (Section 3.2)
2 Get started Attach the power cord 9 2 Get started This chapter describes how to set up your printer. Caution Do not use your printer in areas exposed to splashing water or any other liquid. Caution Do not drop your printer, or place it in an area subject to humidity, vibration or shock. 2.1 Attach the power cord 1. Make sure the power switch is set to the OFF position. 2. Insert the power supply’s connector into the printer power jack. 3. Insert the AC power cord into the power supply. 4. Plug the other end of the AC power cord into the wall socket. Important Use only power supplies listed in the user instructions. Warning Do not plug the AC power cord with wet hands, or operate the printer and the power supply in an area where they may get wet. Serious injury may result from these actions!
2 Get started Turn on/off the printer 10 2.2 Turn on/off your printer When your printer is connected to a host (a computer), it is good to turn on the printer before turning on the host, and turn off the host before turning off the printer. 2.2.1 Turn on your printer 1. To turn on your printer, turn on the Power Switch as below. The “I” is the ON position. 2. Both status lights glow solid orange for a few seconds, and then LED 2 goes out, while LED 1 turns to solid green. Note If you connect the printer to the internet or insert a USB drive before turning on the printer, it will take longer for the printer to enter the online mode (LED 1 glows solid green) after you turn it on.
2 Get started Turn on/off the printer 11 2.2.2 Turn off your printer 1. Make sure LED 2 is off and LED 1 is solid green before turning off the printer. 2. To turn off your printer, turn off the Power Switch as below. The “O” is the OFF position. Caution Do not turn off your printer during data transmission.
2 Get started Load media 12 2.3 Load media There are various types and sizes for the media roll. Load the applicable media to satisfy your need. 2.3.1 Prepare media The inside wound and outside wound media roll can be loaded into the printer the same way. In case the media roll is dirty during shipping, handling or storage, remove the outside length of the media. It helps avoid dragging adhesive and dirty media between the printhead and platen roller. Inside Wound Outside Wound
2 Get started Load media 13 2.3.2 Place a media roll 1. Open the top cover of the printer. 2. Press the switch lock on the Media Roll Holders to slide them outward, and place the media roll between the holders. Adjust the media roll so its print side is facing up, and make sure it is clamped tightly by the holders.
2 Get started Load media 14 3. Push the Module Release Latch to open the printer module. 4. Press the Lock button on the Media Guides to slide them outward.
2 Get started Load media 15 5. Pull the media until it reaches out of the printer. 6. Put the media under the Media Shaft and center it between the Media Guides.
2 Get started Load media 16 7. Close the printer module and press down firmly at its both sides, until you hear a click.
2 Get started Load media 17 2.3.3 Test media feed 1. Turn on the printer, and press the FEED button to feed a label. 2. Flip the media and tear it along the edge of the top cover.
3 Printer operation Media sensor calibration 18 2.4 Placing Ribbon Roll 1. Open the top cover of the printer. 2. Push the Module Release Latch to open the printer module.
3 Printer operation Media sensor calibration 19 3. Lift the printer module to reveal the Supply Wheel. 4. Do the following to install both rolls:  To load the supply roll, align the notches on the left side and press the roll to the supply hub, and then press the right side of the roll to the hole.
3 Printer operation Media sensor calibration 20  To load the take-up roll, align the notches on the left side and press the roll to the take-up hub, and then press the right side of the roll to the hole. 5. Pull the ribbon from the supply roll and tape it on the take-up roll.
3 Printer operation Media sensor calibration 21 6. Close the printer module and press down firmly at its both sides, until you hear a click. 7. Rotate the Take-Up Wheel to straighten the ribbon and reduce its wrinkles. Note For the supply hub, the ribbon wind direction can be coated side in (CSI) or coated side out (CSO); for the take-up hub, the wind direction must be CSO.
3 Printer operation Media sensor calibration 22 2.5 Media types Your printer supports various media types, including non-continuous media, continuous media, and fanfold media. The following table provides details about them. Media Type Looks Like Description Non-Continuous Media Non-continuous media is the typical media for bar code printing. Labels and tags are made of various materials, such as paper, fabric or cardstock, and are separated by gaps, holes, notches or black marks. Many labels are self-adhesive with liners, while some are linerless.
3 Printer operation Media sensor calibration 23 Media Type Looks Like Description Fanfold Media Fanfold media is in continuous form, but it can be used as non-continuous media, because its labels are separated by folds. Some fanfold media also has black marks or liners.
3 Printer operation Media sensor calibration 24 3 Printer operation This chapter provides information about printer operation. 3.1 Media sensor calibration You will want the printer to work properly before starting your print jobs. To do this, you need to calibrate the media sensor. WS printers provide transmissive and reflective sensor calibration. Take the following steps to use them. 1. Make sure the media is properly loaded, the print module is closed, and the printer’s power switch is set to the OFF position. 2. Press and hold the FEED button, and turn on the printer. 3. Both status lights glow solid orange for a few seconds. Next, they turn to green shortly, and then turn to other colors. Do one of the following to select the sensor:  If you want to calibrate the transmissive sensor, when LED 1 turns to green and LED 2 turns to red, release the FEED button immediately.  If you want to calibrate the reflective sensor, when LED 1 turns to green and LED 2 turns to orange, release the FEED button immediately. 4. Press the FEED button. The media calibration is complete after the printer feeds 3-4 labels and stops.
3 Printer operation Self test 25 3.2 Self test The printer can run a self test to print a configuration label, which helps you understand current settings of the printer. 1. Turn off the printer. 2. Press and hold the FEED button, and turn on the printer. 3. Both status lights glow solid orange for a few seconds. Next, they turn to green shortly, and then turn to other colors. When LED 1 turns to orange and LED 2 turns to green, release the FEED button. 4. Press the FEED button to print a configuration label. Your configuration label should look like this:
3 Printer operation Self test 26
3 Printer operation Reset your printer 27 3.3 Reset your printer By resetting your printer, you can return your printer to the state it was in when you receive it. This can help you solve some problems caused by settings changed during the printing. Do the following to reset your printer: 1. Turn off the printer. 2. Press and hold the FEED button, and turn on the printer. 3. Both status lights glow solid orange for a few seconds. Next, they turn to green shortly, and then turn to other colors. When both lights turn to red, release the FEED button immediately. 4. Press and hold the FEED button for 3 seconds and release it. Both status lights blink red three times, and turn to solid orange for a few seconds. After the printer is reset, LED 2 goes out while LED 1 turns to solid green. Important In step 4, if you do not hold the FEED button long enough, LED 2 will blink orange three times while LED 1 goes out. It means the printer is not reset.
3 Printer operation Media sensing 28 3.4 Media sensing WS printers offer two types of media sensor: transmissive and reflective. They are used for detecting specific media types. 3.4.1 Transmissive sensor The transmissive sensor is fixed and placed near the center of the printhead. It is used for detecting gaps across the entire width of the label. Single Column
3 Printer operation Media sensing 29 3.4.2 Reflective sensor The reflective sensor is movable within the entire width of the media. It detects gaps, notches and black marks not located at the center of the media. Multi Columns Notch Black Mark Flip the media so the black-mark side is facing down to align with the sensor.
4 Maintenance Cleaning 30 4 Maintenance This chapter describes routine cleaning procedure. 4.1 Cleaning To maintain print quality and prolong the printer’s life, you need to perform some routine maintenance. Daily maintenance should be done for high volume printing, and weekly for low volume printing. Caution Always turn off the printer before cleaning. 4.1.1 Printhead It is essential to keep printhead clean if you want the best print quality. We strongly recommend that you clean the printhead when you load a new media roll. If the printer is operated in critical environment, or the print quality declines, you need to clean the printhead more frequently. Keep in mind these things before you clean: ￭ Keep the water away in case of corrosion on heating elements. ￭ If you just finish printing, wait until the printhead cools down. ￭ Do not touch the printhead with bare hands or hard objects. Cleaning steps: 1. Moisten a soft cloth or a cotton swab with ethyl alcohol. 2. Gently wipe the printhead in one direction. That is, wipe it only from left to right or vice versa. Do not wipe back-and-forth, in case dust or dirt attaches to the printhead again.
4 Maintenance Cleaning 31 Note Printhead warranty becomes void if printhead’s serial number is removed, altered, defected, or made illegible, under every circumstance. 4.1.2 Media housing Use a soft cloth to clean the dust, dirt or debris built up on the Media Roll Holders, Media Guides and media path. 1. Moisten a soft cloth with ethyl alcohol. 2. Wipe the Media Roll Holders to clean dust. 3. Wipe the Media Guides to clean dust and dirt. 4. Wipe the media path to clean paper debris.
4 Maintenance Cleaning 32 4.1.3 Sensor Media sensors may not be able to detect the media correctly if it becomes dirty. 1. Moisten a soft cloth or a cotton swab with absolute ethyl alcohol. 2. Gently brush sensors to remove the dust away. 3. Use a dry cloth to clean the residue.
4 Maintenance Cleaning 33 4.1.4 Platen roller The platen roller is also important for print quality. Dirty platen roller may damage the printhead. Clean the platen roller right away if the adhesive, dirt or dust accumulates on it. 1. Moisten a soft cloth with absolute ethyl alcohol. 2. Gently wipe the platen roller to remove the dust and adhesive.
4 Maintenance Cleaning 34 4.2 Replacing RTC Battery If your printer has a built-in real-time clock (RTC), you will find the RTC battery on the main board. The RTC battery keeps the RTC running when the printer is turned off, so the RTC can keep track of the current time. You can check the RTC battery charge from the status lights. If the RTC battery is low or out, you need to replace it with a new one. Take the following steps to replace your RTC battery: 1. Turn on the printer. 2. Locate the battery on the main board. 3. Remove the old coin battery and install a new one. 4. Turn off the printer. Warning Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions.
5 Troubleshooting Media issues 35 5 Troubleshooting This chapter provides the information about printer problems and solutions. 5.1 Printer issues The printer is not turned on  Did you attach the AC power cord?  Make sure the power supply’s connector is inserted into the printer power jack.  Check the power connection from the wall socket to the printer. Test the power cord and the socket with other electrical devices.  Disconnect the printer from the wall socket, and connect it again. The printer does not feed the media out  The media is not loaded correctly. See Section 2.3, “Loading Media” to reload the media.  If there is a paper jam, clear it. I accidentally press the feed button while the printer module is opened Close the printer module and press the FEED button. 5.2 Media issues The media is out  Load a new media roll. The paper is jammed  Open the printer and clear the jammed paper.  Make sure the paper is held properly by the Media Guides. The printing position is not correct
5 Troubleshooting Media issues 36  Did you use the correct media type for printing?  The media is not loaded correctly. See Section 2.3, “Loading Media” to reload the media.  The media sensor needs to be calibrated. See Section 3.1, “Media Sensor Calibration” to calibrate the sensor.  The media sensor is dirty. Clean the media sensor. Nothing is printed  The media is not loaded correctly. See Section 2.3, “Loading Media” to reload the media.  The ribbon is not loaded correctly. See Section 2.4, “Loading Ribbon” to reload the ribbon.  The print data might not be sent successfully. Make sure the interface is set correctly in the printer driver, and send the print data again. The print quality is poor  The printhead is dirty. Clean the printhead.  The platen roller is dirty. Clean the platen roller.  Adjust the print darkness, or lower the print speed.  The media is incompatible for the ribbon. Use the compatible media instead.  The media is incompatible for the printer. Use Toshiba-approved media roll instead.
5 Troubleshooting Other issues 37 5.3 Ribbon Problems The ribbon is out  Load a new ribbon roll. The ribbon is broken  Check the print darkness and adjust it if it is too high, and take the following steps to fix the broken ribbon: 1. Unload the ribbon supply roll and take-up roll from the printer. 2. Pull the ribbon from the supply roll so it overlaps the broken end of the take-up roll. 3. Tape the overlapped parts together. 4. Reload both rolls into the printer. The ribbon is “printed out” with the media  The ribbon is not loaded correctly. See Section 2.4, “Loading Ribbon” to reload the ribbon.  The printhead temperature is too high. Reload the ribbon and print a configuration label to check the settings (see Section 3.2, “Self Test and Dump mode”). If the print darkness is very high, adjust it in printer preference, or reset your printer (see Section 3.3, “Restore Your Printer to Factory Settings”). The ribbon is wrinkled 1. Make sure the ribbon is loaded correctly. 2. Rotate the Take-Up Wheel to straighten the ribbon.
5 Troubleshooting Other issues 38 5.4 Other issues There are broken lines in the printed label  The ribbon is wrinkled. Adjust or reload the ribbon. Or, print a few labels until the wrinkled part goes away.  The printhead is dirty. Clean the printhead. An error occurred when writing data to the USB memory  Did you insert the USB drive?  Make sure the USB drive is plugged tightly into the port.  The USB drive might be broken. Replace it with another one. The printer is unable to save files due to insufficient USB memory  Delete the files on your USB drive to free some space, or replace your USB drive with an empty one. The cutter is experiencing issues  If there is a paper jam, clear it.  The cutter has become loose. Fix the cutter in position and tighten it.  The cutter blade is not sharp anymore. Replace your cutter with a new one. The printhead temperature is extremely high  The printhead temperature is controlled by the printer. If it is extremely high, the printer will stop printing automatically, until the printhead is cool down. After that, the printer will resume printing automatically, if there is any unfinished print job. The printhead is broken ￭ Contact your local dealer for assistance.
6 Specifications Printer 39 6 Specifications This chapter provides specifications for the printer. 6.1 Printer Model WS408TT Print method Direct Thermal and Thermal Transfer Resolution 203 dpi (8 dots/mm) Media Alignment Center Alignment Operation Mode Standard: Continuous, Tear-off Sensor Media Sensor Gap Sensor (Transmissive, Fixed) Offset: 6.27mm - Factory Default Sensor I-Mark Sensor (Reflective, Movable) Head Open Switch Ribbon Sensor Print Speed 2, 3, 4, 5, 6 inches/sec (50.8, 76.2, 101.6, 127, 152.4 mm/sec) 2 &3 ips for peel off mode Do not set Print Speed to 4 ips or higher speed, when the peeler module is installed and the peeler cover is open. Print Darkness Darkness level – PPLZ: 0 ~ 30 Default – PPLZ: SD15 Max Printable Area Length 999 mm x Width 108 mm Non-Printable Area Pitch Direction - Top: 1 mm, Bottom: 1 mm (excluding liner) Width Direction - Left: 1 mm, Right: 1 mm (excluding liner) Print Ratio Average print ratio within 15 % or less (whole print layout area) Full width with 1mm pitch is required Interface USB (Type A and Type B), Ethernet On-Board Memory Standard Memory (Flash ROM): 16 MB User Memory: 2 MB Standard Memory (SDRAM): 32 MB External Memory USB: Max 16 GB
6 Specifications Printer 40 Model WS408TT Panel 2 LED, 1 Button LED 1st LED: Red and Green (Various Combinations: Orange) 2nd LED: Red and Green (Various Combinations: Orange) Font Standard: See the PPLZ Command Reference
6 Specifications Media 41 6.2 Media Properties Description Media Size Batch Mode Length (TT): 8 mm ~ 997 mm (including liner 10 ~ 999 mm) Length (DT): 8 mm ~ 997 mm Width: 22.4 mm ~ 115 mm (including liner 25.4 ~ 118 mm) Tear-Off Mode Length (TT): 8 mm ~ 997 mm (including liner 10 ~ 999 mm) Length (DT): 30 mm ~ 997 mm Width: 22.4 mm ~ 115 mm (including liner 25.4 ~ 118 mm) Media Type Thermal Transfer Label Thermal Transfer Tag Direct Thermal Label Direct Thermal Tag Roll Paper (Face-Out/Face-In) Fanfold Paper Ribbon Size Length: 100 m (φ Core Size: 0.5 inch), Max 300 m (φ Core Size: 1 inch) Width: 40 mm ~ 110 mm Ribbon Type Wax, Wax-Resin, Resin Coated Side In or Coated Side Out
6 Specifications Bar codes 42 6.3 Bar codes Programming Language SZPL One Dimensional Bar Code UPC-A UPC-E JAN/EAN CODE39 CODE93 CODE128 GS1-128 (UCC/EAN128) CODABAR (NW-7) ITF Industrial 2of5 MSI UPC add-on code POSTNET GS1 DataBar Omnidirectional GS1 DataBar Truncated GS1 DataBar Stacked GS1 DataBar Stacked Omnidirectional GS1 DataBar Limited GS1 DataBar Expanded GS1 DataBar Expanded Stacked Two Dimensional Bar Code QR Code PDF417 (including MicroPDF) DataMatrix (ECC200) GS1 DataMatrix MaxiCode Composite Symbol EAN-13 Composite (CC-A/CC-B) EAN-8 Composite (CC-A/CC-B) UPC-A Composite (CC-A/CC-B) UPC-E Composite (CC-A/CC-B) GS1 DataBar Composite (CC-A/CC-B) GS1 DataBar Truncated Composite (CC-A/CC-B) GS1 DataBar Stacked Composite (CC-A/CC-B)
6 Specifications Bar codes 43 Programming Language SZPL GS1 DataBar Expanded Stacked Composite (CC-A/CC-B) GS1 DataBar Expanded Composite (CC-A/CC-B) GS1 DataBar Stacked Omnidirectional Composite (CC-A/CC-B) GS1 DataBar Limited Composite (CC-A/CC-B) GS1-128 Composite (CC-A/CC-B/CC-C)
6 Specifications Bluetooth 44 6.4 Bluetooth Properties Bluetooth I/F Standard Bluetooth 2.1 + EDR or later Enable Device WS Series Operating Temperature 41°F (5°C) ~ 104°F (40°C) Storage Temperature -4°F (-20°C) ~ 140°F (60°C) Operating Humidity 25 ~ 85 % Non-condensing R.H Storage Humidity 10 ~ 90 % Non-condensing R.H Connection Form Only one-to-one connection is supported. Support Profile Serial Port Profile (SPP) PIN code is supported. Class of Radio Transmission CLASS 2 Transmission Method Bi-directional (Half-duplex) Flow Control Credit based flow control Operating Mode Slave Mode Transmission Distance 3 m (360 degrees) SR Mode in Page/Inquiry Scanning R1 Scan Interval 1.28 sec. Scan Window 22.5 msec. RF Frequency Range 2402 ~ 2480 MHz Nominal Output Power +4 dBm (2.51 mW) MAX
6 Specifications Ethernet 45 6.5 Ethernet Properties Description Port RJ-45 Speed 10Base-T/100Base-T (Auto Detecting) Protocol ARP, IP, ICMP, UDP, TCP, HTTP, DHCP, Socket, LPR, IPv4, SNMPv2 Mode TCP Server/Client, UDP Client Technology HP Auto-MDIX, Auto-Negotiation 6.6 Electrical and operating environment Properties Range Power Supply Voltage: AC 100 V ~ 240 V ± 10 % (full range) Frequency: 50 Hz - 60 Hz ± 5 % Power Consumption 90W Temperature Operating: 5 °C ~ 40 °C Storage: -40 °C ~ 60 °C Humidity Operating: 25 %RH ~ 85 %RH (non-condensing) Storage: 10 %RH ~ 90 %RH (non-condensing) 6.7 Physical dimension Dimension Size and Weight Size W 220.6 ± 0.5mm x D 278.5 ± 0.5mm x H 182 ± 0.5mm Height with cover open: 358.1 mm Weight 2.4 kg ± 3% (excluding media and options) or less
6 Specifications Interfaces 46 6.8 Interfaces This section provides information about IO port specifications for the printer. 6.8.1 USB There are two common USB connectors. Typically, type A is found on hosts and hubs; type B is found on devices and hubs. The figure below shows their pinouts. Type A Type B Pin Signal Description 1 VBUS +5V 2 D- Differential data signaling pair - 3 D+ Differential data signaling pair + 4 Ground Ground
6 Specifications Interfaces 47 6.8.2 Ethernet The Ethernet uses RJ-45 cable, which is 8P8C (8-Position 8-Contact). The figure below shows its pinout. 1 2 3 4 5 6 78Pin Signal 1 Transmit+ 2 Transmit- 3 Receive+ 4 Reserved 5 Reserved 6 Receive- 7 Reserved 8 Reserved
7 Safety precautions 48 7 Safety precautions This section describes how to use the printer safely. Be sure to read the following information carefully before using the printer. Pictographic Symbols This quick guide and the printer labels use a variety of pictographic symbols. These symbols emphasize the safe and correct use of the printer and to prevent injury to others and property damage. The explanation of the symbols is as follows. Be sure to understand these symbols well before you read the main text. WARNING Ignoring the instructions marked by this symbol and erroneously operating the printer could result in death or serious injury. WARNING Ignoring the instructions marked by this symbol and erroneously operating the printer could result in injury or property damage. The pictograph means “Caution is required.” A specific warning symbol is contained inside this pictograph (The symbol at left is for electric shock). The pictograph means “Should not be done.” What is specifically prohibited is contained in or near the pictograph (The symbol at left means “Disassembly prohibited”). The pictograph means “Must be done.” What is specifically to be done is contained in the pictograph (The symbol at left means “Unplug the power cord from the outlet”).
7 Safety precautions 49 WARNING Do not set on an unstable area  Do not set on an unstable area, such as a wobbly table or slanted area or an area subject to strong vibration. If the printer falls off or topples over, it could injure someone. Do not place containers full of water or other liquid on the printer  Do not place flower vases, cups, or other containers holding liquids, such as water or chemicals, or small metal objects near the printer. If they are spilled and get inside the printer, immediately turn off the power switch, unplug the power cord from the outlet, and contact your SATO reseller or technical support center. Using the printer in this condition could cause a fire or electric shock. Do not put objects inside the printer  Do not insert or drop in metal or burnable objects inside the printer’s openings (cable outlets, etc.). If foreign objects do get inside the printer, immediately turn off the power switch, unplug the power cord from the outlet, and contact your SATO reseller or technical support center. Using the printer in this condition could cause a fire or electric shock. Do not use other than the specified voltage  Do not use other than the specified voltage. Doing so could result in fire or electric shock. Always ground the connections  Always connect the printer’s ground wire to a ground. Not grounding the ground wire could result in electric shock. Handling of the power cord  Do not damage, break, or modify the power cord. Also, do not place heavy objects on the power cord, heat it, or pull it because doing so could damage the power cord and cause a fire or electric shock.  If the power cord becomes damaged (core is exposed, wires broken, etc.), contact your SATO reseller or technical support center. Using the power cord in this condition could cause a fire or electric shock.  Do not modify, excessively bend, twist, or pull the power
7 Safety precautions 50 cord. Using the power cord in such a condition could cause a fire or electric shock. When the printer has been dropped or broken  If the printer is dropped or broken, immediately turn off the power switch, unplug the power cord from the outlet, and contact your SATO reseller or technical support center. Using the printer in this condition could cause a fire or electric shock. Do not use the printer when something is abnormal about it  Continuing to use the printer in the event something is abnormal about it, such as smoke or unusual smells coming from it, could result in fire or electric shock. Immediately turn off the power switch, unplug the power cord from the outlet, and contact your SATO reseller or technical support center for repairs. It is dangerous for the customer to try to repair it, so absolutely do not attempt repairs on your own. Do not disassemble the printer  Do not disassemble or modify the printer. Doing so could result in fire or electric shock. Ask your SATO reseller or technical support center to conduct internal inspections, adjustments, and repairs. Regarding the cutter  Do not touch the cutter with your hands or do not put something into the cutter. Doing so could result in an injury. Using the head cleaning fluid  Use of flame or heat around the head cleaning fluid is prohibited. Absolutely do not heat it or subject it to flames.  Keep the fluid out of reach of children to prevent them from accidentally drinking it. If the fluid is drunk, immediately consult with a physician. Print head  The print head is hot after printing. Be careful not to get burned when replacing media or cleaning immediately after printing.  Touching the edge of the print head with bare hands could result in injury. Be careful not to become injured when replacing media or cleaning.
7 Safety precautions 51  The customer should not replace the print head. Doing so could result in injury, burns or electric shock. CAUTION Do not place in areas with high humidity  Do not place the printer in areas with high humidity or where condensation forms. If condensation forms, immediately turn off the power switch and do not use the printer until it dries. Using the printer while condensation is on it could result in electric shock. Carrying the Printer  When moving the printer, always unplug the power cord from the outlet and check to make sure all external wires are disconnected before moving it. Moving the printer with the wires still connected could damage the cords or connecting wires and result in a fire or electrical shock.  Do not carry the printer with media loaded in it. The media could fall out and cause an injury.  When setting the printer on the floor or a stand, make sure not to get your fingers or hands pinched under the printer feet. Power supply  Do not operate the power switch or plug in/ unplug the power cord with wet hands. Doing so could result in electric shock. Power cord  Keep the power cord away from hot devices. Getting the power cord close to hot devices could cause the cord’s covering to melt and cause a fire or electric shock.  When unplugging the power cord from the outlet, be sure to hold it by the plug. Pulling it by the cord could expose or break the core wires and cause a fire or electric shock.  The power cord set that comes with the printer is especially made for this printer. Do not use it with any other electrical devices.
7 Safety precautions 52 Top cover  Be careful not to get your fingers pinched when opening or closing the top cover. Also be careful the top cover does not slip off and drop. Loading media  When loading media roll, be careful not to get your fingers pinched between the media roll and the supply unit. When not using the printer for a long time  When not using the printer for a long time, unplug the power cord from the outlet to maintain safety. During maintenance and cleaning  When maintaining and cleaning the printer, unplug the power cord from the outlet to maintain safety.

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