Savi Technology 600R-V1 EchoPoint Reader User Manual
Savi Technology Inc EchoPoint Reader
Users Manual
(FKR3RLQW5HDGHU
65
,QVWDOODWLRQ*XLGH
9HUVLRQ
LL (FKR3RLQW5HDGHU65,QVWDOODWLRQ*XLGH
First edition (September 2001)
Part number 805-03620-001 Rev. B
Copyright © 2001 Savi Technology, Inc. All rights reserved. Printed in the United States of
America.
Information in this manual is subject to change without notice and does not represent a commitment
from the vendor. The software and/or databases described in this document are furnished under a
license agreement or nondisclosure agreement. The software and/or databases may be used or copied
only in accordance with the terms of the agreement. It is against the law to copy the software on any
medium except as specifically allowed in the license or nondisclosure agreement.
Savi, Batch Collection, and TyTag are registered trademarks and Adaptive Routing, EchoPoint,
EchoPoint Signpost, Enhanced Batch Collection, Hand Held Interrogator (HHI), Savi Asset
Manager, Savi Fixed Interrogator, Savi GateReader, Savi Mobile Manager, Savi MobileReader,
Savi Retriever, Savi SDK, Savi SmartChain, Savi System, Savi Tools, SaviReader, SaviTag, and
SealTag are trademarks of Savi Technology, Inc.
Other product names mentioned in this guide may be trademarks or registered trademarks of their
respective owners and are hereby acknowledged.
This manual was produced by the Savi Technology Publications Group. Please address any
comments or requests for updates to:
Savi Technology, Inc.
Publications Manager
615 Tasman Drive
Sunnyvale, CA 94089-1707
Phone: 1-408-743-8000
Facsimile 1-408-543-8650
Web Site: http: //www.savi.com
Author: Marlowe Conde
Contributors: Ralph Orton, Gustavo Padilla, Eugene Schlindwein
Layout Design and Production: Marlowe Conde
(FKR3RLQW5HDGHU65,QVWDOODWLRQ*XLGH LLL
865HJXODWRU\$SSURYDOV
865HJXODWRU\$SSURYDOV
(FKR3RLQW5HDGHU65
)HGHUDO&RPPXQLFDWLRQV&RPPLVVLRQ
)&&1RWLFH
The Federal Communications Commission has established technical standards
regarding radio frequency energy emitted by computer devices. This equipment has
been tested and found to comply with the limits for a Class A digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference with radio/TV reception. Operation of this
equipment in a residential area is likely to cause harmful interference in which case
the user will be required to correct the interference at his own expense.
Changes or modifications to this equipment that are not
expressly approved by Savi Technology could void the
warranty and the authority to operate this equipment.
Savi Technology is not responsible for radio/TV
interference caused by using unauthorized cable or by
making unauthorized changes to this equipment.
3URGXFW6DIHW\
The EchoPoint Reader SR-600-101 is ETL listed (UL 1950).
LY (FKR3RLQW5HDGHU65,QVWDOODWLRQ*XLGH
865HJXODWRU\$SSURYDOV
1HWZRUN$GDSWHU6$
)HGHUDO&RPPXQLFDWLRQV&RPPLVVLRQ
)&&1RWLFH
The Federal Communications Commission has established technical standards
regarding radio frequency energy emitted by computer devices. This equipment has
been tested and found to comply with the limits for a Class A digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference with radio/TV reception. Operation of this
equipment in a residential area is likely to cause harmful interference in which case
the user will be required to correct the interference at his own expense.
Changes or modifications to this equipment that are not
expressly approved by Savi Technology could void the
warranty and the authority to operate this equipment.
Savi Technology is not responsible for radio/TV
interference caused by using unauthorized cable or by
making unauthorized changes to this equipment.
(FKR3RLQW5HDGHU65,QVWDOODWLRQ*XLGH Y
,QWHUQDWLRQDO5HJXODWRU\$SSURYDOV
,QWHUQDWLRQDO5HJXODWRU\$SSURYDOV
(FKR3RLQW5HDGHU65
'HFODUDWLRQRI&RQIRUPLW\
Hereby, Savi Technology, Inc.
615 Tasman Drive
Sunnyvale, California 94086-1707
declares that the EchoPoint Reader SR-600-101 is in compliance with the
essential requirements and other relevant provisions of Directive 1999/5/EC.
3URGXFW6DIHW\
CB Scheme (IEC 60950).
1HWZRUN$GDSWHU6$
'HFODUDWLRQRI&RQIRUPLW\
:DUQLQJ
This is a class A product. In a domestic environment this product may cause radio
interference in which case the user may be required to take adequate measures.
0889
&RQYHQWLRQVLQWKLV*XLGH
The following table explains guide conventions and typography usage.
*XLGH&RQYHQWLRQV
Example Meaning and Use
Note: Notes call attention to facts or advice that deserve
special attention.
Caution notices call attention to the possibility of
damaging the product, the system, or your work
(for example, potential loss of data).
Warning notices call attention to the possibility
of injury to people.
Examples provide a scenario to further explain the
preceding direction or procedure.
7HUPLQDO/RFNHG Bold type is used for prompts, field names, and other
text as displayed on the screen.
$?,167$// Bold type is also used for text you enter exactly
as shown.
'$7$ Monospaced type is used for system messages, examples
of data files, program code, and other text where column
alignment is important.
name.bmp or tag_id Italic type is used for emphasis of a word or phrase that
is new or especially important.
&WUO + =Used for a keyboard control codes or manual keystrokes.
This example tells you to hold the &WUO key while you
press the =key.
Example
7DEOHRI&RQWHQWV
(FKR3RLQW5HDGHU65,QVWDOODWLRQ*XLGH YLL
U.S. Regulatory Approvals. . . . . . . . . . . . . . . . . . . . . . . . . . . iii
EchoPoint Reader SR-600-101. . . . . . . . . . . . . . . . . . . . . iii
Network Adapter SA-600-01 . . . . . . . . . . . . . . . . . . . . . . iv
International Regulatory Approvals . . . . . . . . . . . . . . . . . . . . .v
EchoPoint Reader SR-600-101. . . . . . . . . . . . . . . . . . . . . v
Network Adapter SA-600-01 . . . . . . . . . . . . . . . . . . . . . . v
Conventions in this Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
Chapter 1: Introduction
Savi System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
EchoPoint Reader Description . . . . . . . . . . . . . . . . . . . . . . . 1-2
Tag Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Models and Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Getting Assistance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Chapter 2: EchoPoint Reader Installation
Planning a Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Positioning EchoPoint Readers. . . . . . . . . . . . . . . . . . . . . . . 2-3
Mounting the EchoPoint Reader. . . . . . . . . . . . . . . . . . . . . . 2-5
Connecting Power to the EchoPoint Reader. . . . . . . . . . . . . 2-6
Connecting the Network Cable(s). . . . . . . . . . . . . . . . . . . . . 2-8
Ethernet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Applying Power to the EchoPoint Reader . . . . . . . . . . . . . 2-10
Verifying Reader Communication . . . . . . . . . . . . . . . . . . . 2-12
Chapter 3: Maintenance
Repair and Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
/LVWRI)LJXUHV
)LJXUH 3DJH
(FKR3RLQW5HDGHU65,QVWDOODWLRQ*XLGH L[
2-1 Impediment Limiting the EchoPoint Reader Collection Range . . . 2-4
2-2 Power Connector and AC and DC Fuses . . . . . . . . . . . . . . . . . . . . 2-7
2-3 EchoPoint Readers in an Ethernet Installation . . . . . . . . . . . . . . . . 2-8
2-4 Network Connector and RS-232 Ports . . . . . . . . . . . . . . . . . . . . . . 2-9
2-5 EchoPoint Reader SR-600-101 LED Display Panel. . . . . . . . . . . 2-10
(FKR3RLQW5HDGHU65,QVWDOODWLRQ*XLGH
,QWURGXFWLRQ 1
EchoPoint Readers perform tag collections and may exchange data
with tags as part of the Savi System. The EchoPoint Reader
SR-600-101 installation kit enables the user to mount the EchoPoint
Reader in permanent or semipermanent sites, or in a mobile vehicle.
6DYL6\VWHP
The Savi System uses state-of-the-art wireless technology to
monitor, track, and locate assets in complex commercial,
industrial, and military environments.
The system comprises tags (also called transponders), readers
(also called interrogators), Signposts, and a computer with
installed RFID management software. Tags can store and
transmit data. Certain tag models can receive data and commands
from readers and EchoPoint Signposts and some models can
recognize the proximity of EchoPoint Signposts.
(FKR3RLQW5HDGHU'HVFULSWLRQ
(FKR3RLQW5HDGHU65,QVWDOODWLRQ*XLGH
(FKR3RLQW5HDGHU'HVFULSWLRQ
The EchoPoint Reader SR-600-101 has an omnidirectional
read/write pattern with an adjustable range of up to 300 feet
(91.44 meters), and can be networked to provide cellular
coverage of a nearly unlimited area. Its power source can be
92 to 125 VAC, 184 to 250 VAC, or 6 to 15 VDC. A portable
tripod mount, a solar power unit, or a cable for powering the
reader from a vehicle are all available for use with the EchoPoint
Reader SR-600-101.
The EchoPoint Reader SR-600-101 operates at 433.92 MHz.
The reader can communicate with all models of active SaviTags
and supports tag database files, group collections, and tag
security functions. With EchoPoint Tag models, the EchoPoint
Reader SR-600-101 operates only as a receiver.
7DJ&RPPXQLFDWLRQ
The EchoPoint Reader SR-600-101 reads tag database files and
supports the security features of the SaviTag 410 and SaviTag
412. It also receives communication from the new EchoPoint
Tag ST-602-01 as part of a SmartChain installation.
(FKR3RLQW5HDGHU'HVFULSWLRQ
(FKR3RLQW5HDGHU65,QVWDOODWLRQ*XLGH
6SHFLILFDWLRQV
The EchoPoint Reader SR-600-101 can be mounted in permanent
or semipermanent sites, as well as in a mobile vehicle. EchoPoint
Readers are designed for indoor or outdoor use.
7DEOH (FKR3RLQW5HDGHU656SHFLILFDWLRQV
Physical
Dimensions: 30 cm (12 in.) dia. x 14 cm (5.5 in.)
Case Material: Polypropylene with UV inhibitors
Weight: 1.9 kg (4.2 lb)
Environmental
Temperature: –32ºC to +70ºC (operating)
–40ºC to +70ºC (storage)
Humidity: 100% condensing
Vibration: MIL-STD-801E Method 514.4, Category 10
Power
AC Source: 92–125/184–250 VAC, 50/60 Hz, 100 mA max.
DC: Source: 6–15 VDC, 300mA average (internally
regulated)
Digital
Data Rate: 28 Kbps (RF tag communication)
Memory: 512 K RAM for interim tag data
Wireless
Frequency: 433.92 MHz (transmit and receive);
SAW stabilized local oscillator
Range: 300 feet (91.44 meters) (typical)
Transmission Power: 0.1 mW ERP
Modulation: FSK; +/- 50 KhZ
Receiver Sensitivity: –98 dBm
Type: Superheterodyne
IF Frequency: 10.7 MHz
IF Bandwidth: 500 KHz
(FKR3RLQW5HDGHU'HVFULSWLRQ
(FKR3RLQW5HDGHU65,QVWDOODWLRQ*XLGH
0RGHOVDQG2SWLRQV
EchoPoint Readers are supplied with network cables and power
cables necessary for operation.
Available accessories include a solar power unit, a vehicle power
cable, AC power adapter and cables, spare batteries, a battery
charger, and mounting hardware. Please contact your Savi
customer service representative for information about ordering
additional equipment or accessories.
Table 1-2 shows the EchoPoint Reader models and their options.
All models operate at 433.92 MHz.
7DEOH (FKR3RLQW5HDGHU0RGHOV
Model Description Power/Plug
SR-600-101 EchoPoint Reader SR-600-101 110-127 VAC 60 Hz
Type 1
SR-600-101-2 EchoPoint Reader SR-600-101 220-240 VAC 50 Hz
Type 2 or 4
SR-600-101-3 EchoPoint Reader SR-600-101 110-127 VAC 60 Hz
Type 3
SR-600-101-6 EchoPoint Reader SR-600-101 110-127 VAC 50/60 Hz
Type 2
SR-600-101-D EchoPoint Reader SR-600-101 12 VDC
Pigtail wires
*HWWLQJ$VVLVWDQFH
(FKR3RLQW5HDGHU65,QVWDOODWLRQ*XLGH
*HWWLQJ$VVLVWDQFH
If you have trouble with the product, after you have checked your
connections and the EchoPoint Reader SR-600-101 Installation
Guide, contact Savi Technical Support.
7HFKQLFDO6XSSRUW
To contact Savi Technical Support:
•Telephone 1-888-994-SAVI (7284) between 5:00 a.m.
and5:00p.m.
, Pacific Time
•Or send e-mail to help@savi.com at any time
Whether you contact Savi by telephone or e-mail, please have the
exact sequence of operations (if possible) that caused the problem
and the following information available:
•Site location
•Incident description
•Estimated severity level of the incident
•Model number and version
•Serial number
•Computer type (Gateway, Dell, etc.) and model
•Operating system and service pack level
•Network protocol
Please contact Savi Technical Support if you have suggestions for
how Savi can improve the next revision of the product or this
manual.
(FKR3RLQW5HDGHU65,QVWDOODWLRQ*XLGH
(FKR3RLQW5HDGHU
,QVWDOODWLRQ 2
Installing the EchoPoint Reader SR-600-101 is a four-step
process. First, consult a site plan to determine the reader’s
installation location. Second, position the reader to enable the
most efficient communication range. Third, connect power cables
and network cables, and supply power. Finally, verify network
communication between the EchoPoint Reader and the computer.
3ODQQLQJD6LWH
(FKR3RLQW5HDGHU65,QVWDOODWLRQ*XLGH
3ODQQLQJD6LWH
Please refer to the Savi System Installation Guide for complete
instructions on conducting a site survey and planning your RFID
network configuration. Once the site plan is in place, refer to it to
determine the site locations at which to install EchoPoint Readers
for the Savi System. Follow this manual to ensure the proper
installation of each EchoPoint Reader SR-600-101. For the most
efficient use of your Savi System, please consult Savi Customer
Service for recommendations.
3RVLWLRQLQJ(FKR3RLQW5HDGHUV
(FKR3RLQW5HDGHU65,QVWDOODWLRQ*XLGH
3RVLWLRQLQJ(FKR3RLQW5HDGHUV
EchoPoint Readers are designed to operate in a wide variety of
environments. They are housed in rugged, weatherproof enclosures.
In ideal conditions (large, open, and unobstructed areas), EchoPoint
Readers can collect tags up to 300 feet (91.44 meters) away.
An area can contain factors that limit the EchoPoint Reader
collection range, including:
•Asymmetrical shape to the collection area
•Obstructions such as multiple walls, chained areas, solid-core
doors, and enclosures
•RF interference from other equipment such as computers,
walkie-talkies, cellular phones, elevators, electrical motors,
or other RF-emitting devices
•EchoPoint Reader SR-600-101 mounting height of less than 30
feet (9.144 meters)
•Difficult surface on the tracked item, such as a metal or
RF-absorbent surface
•Tag location relative to the EchoPoint Reader, such as behind
a metal obstruction (as illustrated in Figure 2-1) or stacked
under multiple layers
Some of these factors may be beyond your control. The goal when
positioning the EchoPoint Reader SR-600-101 is to optimize
advantages and reduce limitations to make the collection range as
efficient as possible.
3RVLWLRQLQJ(FKR3RLQW5HDGHUV
(FKR3RLQW5HDGHU65,QVWDOODWLRQ*XLGH
)LJXUH ,PSHGLPHQW/LPLWLQJWKH(FKR3RLQW5HDGHU&ROOHFWLRQ5DQJH
If the location forces you to use a less-than-ideal position for the
reader, the collection range could be reduced, requiring additional
readers.
If an EchoPoint Reader must be mounted on a wall,
the collection range will not extend to the opposite
side of the wall. You may need a second EchoPoint
Reader to monitor the area behind the wall.
Each of the following recommendations is intended to optimize
the collection range of the equipment. Whenever possible, place
the EchoPoint Reader:
•In a horizontal plane, with its dome directed downwards
•High off the ground, preferably within the range of
15–30 feet (4.572–9.144 meters)
•Away from large metal surfaces
Example
0RXQWLQJWKH(FKR3RLQW5HDGHU
(FKR3RLQW5HDGHU65,QVWDOODWLRQ*XLGH
0RXQWLQJWKH(FKR3RLQW5HDGHU
The EchoPoint Reader SR-600-101 can be mounted using any of
the Savi Universal Mounting hardware. However, you might
want to be sure that the reader is operational and verified on the
network before mounting it in any hard-to-reach position.
Mounting kits available from Savi Technology include hardware
to mount an EchoPoint Reader on a pole (wooden, metal,
or concrete), I-beam, wall, or a tripod. Please refer to the
instructions included with the mounting kit for proper installation.
RFID hardware can be physically attached in any position or
location. If your installation requires a special attachment, Savi
can develop and manufacture a custom fixture.
If you have any problems communicating with the EchoPoint
Reader during or after the installation, please refer to Chapter 3,
“Maintenance,” for troubleshooting procedures.
&RQQHFWLQJ3RZHUWRWKH(FKR3RLQW5HDGHU
(FKR3RLQW5HDGHU65,QVWDOODWLRQ*XLGH
&RQQHFWLQJ3RZHUWRWKH(FKR3RLQW
5HDGHU
Note: While the EchoPoint Reader SR-600-101 is rated for
use in severe environments, the power and network
connector seals may deteriorate with repeated
installation and removal. Therefore, Savi recommends
the use of heat shrink tubing (Savi part number
680-02423-001) for units subject to outdoor use.
When connecting the EchoPoint Reader’s power cable, be sure to
check any relevant configuration or wiring diagrams beforehand.
The power source can be 6 to 15 VDC, 110 VAC, or 220 VAC.
The socket-outlet shall be installed near the equipment and shall
be easily accessible. The EchoPoint Reader SR-600-101 does not
require adjustment or modification for different power sources.
An appropriate power cable is supplied, based on the
requirements specified when the order was placed.
You can also power the EchoPoint Reader SR-600-101 from a
Savi Solar Power Module, or by vehicle power. A fixed-length,
molded cable is supplied with the Solar Power Module. The
Vehicle Power Cable can be purchased as an accessory item.
» To connect the power cable to the reader:
1. Select the appropriate power cable for the power source.
¤The 220 VAC cable terminates in a European connector.
¤The 110 VAC cable terminates in a North American
connector.
2. If installing the EchoPoint Reader SR-600-101 in an outdoor
location, slide heat shrink tubing onto the power cable before
connecting the cable to the reader.
a. Follow the instructions included with the heat shrink kit
to apply the tubing to the cable.
&RQQHFWLQJ3RZHUWRWKH(FKR3RLQW5HDGHU
(FKR3RLQW5HDGHU65,QVWDOODWLRQ*XLGH
3. On the EchoPoint Reader, plug the cable’s female connector
into the power input socket next to the DC fuse holder. (See
Figure 2-2.)
a. Turn the connector to align its notch on the side nearest
the EchoPoint Reader’s dome.
b. Firmly push the locking ring forward and rotate it
clockwise to lock the connector.
)LJXUH 3RZHU&RQQHFWRUDQG$&DQG'&)XVHV
4. Connect the other end of the power cable (male connector) to
the appropriate power source, such as the Savi Solar Power
Module or an AC outlet.
&RQQHFWLQJWKH1HWZRUN&DEOHV
(FKR3RLQW5HDGHU65,QVWDOODWLRQ*XLGH
&RQQHFWLQJWKH1HWZRUN&DEOHV
When connecting the EchoPoint Reader’s network cables, be
sure to check any relevant configuration or wiring diagrams
beforehand.
Note: While the EchoPoint Reader SR-600-101 is rated for
use in severe environments, the power and network
connector seals may deteriorate with repeated
installation and removal. Savi recommends the use of
heat shrink tubing (Savi part number 680-02423-001)
for units subject to outdoor use.
(WKHUQHW&RQQHFWLRQ
The Ethernet connection requires a Savi Network Adapter
SA-600-01 (Savi part number 860-03675-001) and Savi
SmartChain software.
The Network Adapter is included with the EchoPoint Reader
SR-600-101. Savi SmartChain software is available separately
from Savi Technology.
)LJXUH (FKR3RLQW5HDGHUVLQDQ(WKHUQHW,QVWDOODWLRQ
To Ethernet
RS-232 Port on
EchoPoint Reader
RS-232 Port on
EchoPoint Reader
RS-232 Port on
EchoPoint Reader
Ethernet (CAT 5)
10BaseT Cable Ethernet (CAT 5)
10BaseT Cable
RS-232 Cable
RS-232 Cable
RS-232 Cable
Ethernet Hub
Network
Adapter
Network
Adapter
Network
Adapter
&RQQHFWLQJWKH1HWZRUN&DEOHV
(FKR3RLQW5HDGHU65,QVWDOODWLRQ*XLGH
»To connect the Network Adapter:
1. Connect the DB-9 connector of the RS-232 cable on the
Network Adapter to the RS-232 port of the EchoPoint
Reader.
2. Connect the RJ-45 connector of the Ethernet cable on the
Network Adapter to the Ethernet hub.
)LJXUH 1HWZRUN&RQQHFWRUDQG563RUWV
$SSO\LQJ3RZHUWRWKH(FKR3RLQW5HDGHU
(FKR3RLQW5HDGHU65,QVWDOODWLRQ*XLGH
$SSO\LQJ3RZHUWRWKH(FKR3RLQW
5HDGHU
After connecting power and network cables, apply power to the
EchoPoint Reader.
)LJXUH (FKR3RLQW5HDGHU65/(''LVSOD\3DQHO
»To confirm that power is present in the EchoPoint Reader:
1. Observe the indicators and the seven-segment display on the
LED display panel. The power indicator should be illuminated
whenever power is present.
a. During the initial power-on sequence, the EchoPoint
Reader displays its identification number (ID) in the
LED display as a sequence of five digits.
EchoPoint Reader ID number 1234 displays
the numbers 0, then 1, then 2, then 3, and then
4 in sequence during the initialization process.
Example
$SSO\LQJ3RZHUWRWKH(FKR3RLQW5HDGHU
(FKR3RLQW5HDGHU65,QVWDOODWLRQ*XLGH
b. After the ID display, two indicators flash at different
rates. One is the center bar of the segmented display
and the other is a small indicator within the segmented
display. If the indicators fail to flash, the EchoPoint
Reader is non-operational.
2. If at any time you are not sure that the EchoPoint Reader is
operating properly, reset the reader by disconnecting and
then reconnecting the power source.
After resetting the EchoPoint Reader SR-600-101, it
should repeat the power-on sequence described above.
The EchoPoint Reader is now ready for you to verify
communication functions.
Note: The EchoPoint Reader SR-600-101 has a watchdog
sensor that automatically resets the reader if power
fluctuations or other interruptions occur that might
affect the reader’s performance.
9HULI\LQJ5HDGHU&RPPXQLFDWLRQ
(FKR3RLQW5HDGHU65,QVWDOODWLRQ*XLGH
9HULI\LQJ5HDGHU&RPPXQLFDWLRQ
To confirm that an EchoPoint Reader SR-600-101 is installed and
functioning correctly, it is necessary to verify that the Reader:
•Can communicate with the computer (verifies that the reader
is detected on the network)
•Can collect tags in the collection area
•Can communicate with each specific tag in the collection area
Once the EchoPoint Reader is installed, run the asset management
software to locate the reader. If the program does not detect the
reader, use a computer with an installed test program (such as
Savi Tools–Savi part number 861-01235-001) to perform the
following procedures verifying EchoPoint Reader
communications:
»To verify reader communications:
1. If using Savi Tools, connect the laptop or computer to the
RS-232 port and start the software program.
2. Verify that the selected EchoPoint Reader appears on the
network.
3. Confirm that the EchoPoint Reader communicates with tags
by performing a tag collection.
4. Verify that the EchoPoint Reader communicates with specific
tags by attempting to beep each tag.
Refer to the reference material accompanying the test program
software for specific instructions on performing the above
functions. When these procedures have been completed
successfully, the EchoPoint Reader is installed and operational.
(FKR3RLQW5HDGHU65,QVWDOODWLRQ*XLGH
0DLQWHQDQFH 3
With minimal care, an EchoPoint Reader SR-600-101 should
perform flawlessly. However, in the event that a problem with an
EchoPoint Reader occurs, the procedures in this chapter should
help you troubleshoot it.
Changes or modifications to the equipment that are
not expressly approved by Savi Technology could
void the warranty and the authority to operate the
equipment.
Using the equipment in a manner not specified by
the manufacturer might impair the protection that
the equipment provides.
Savi Technology is not responsible for radio/TV
interference caused by using unauthorized cable or
by making unauthorized changes to this equipment.
5HSDLUDQG0DLQWHQDQFH
(FKR3RLQW5HDGHU65,QVWDOODWLRQ*XLGH
5HSDLUDQG0DLQWHQDQFH
The EchoPoint Reader SR-600-101 is designed to be
maintenance-free. It is manufactured with the highest-quality
components and is thoroughly tested before delivery.
The EchoPoint Reader uses AC power fuses for circuit protection.
Two AC power fuses are mounted with the DC power fuse as
shown in Figure 2-2, “Power Connector and AC and DC Fuses,”
on page 2-7. The AC fuses are 100 mA (BUSSMAN type
MDL-1/10), 250-VAC, Savi part number 670-01294-001.
The DC fuse is a 5-amp (BUSSMAN type GMW-5), 125-volt,
miniature, non-time-delay fuse, Savi part number 670-00624-003.
7URXEOHVKRRWLQJ
(FKR3RLQW5HDGHU65,QVWDOODWLRQ*XLGH
7URXEOHVKRRWLQJ
Table 3-1 lists causes and solutions to problems that could occur
with the EchoPoint Reader SR-600-101.
In the unlikely event that an EchoPoint Reader fails or problems
occur that simple troubleshooting cannot solve, Savi Technical
Support may recommend that the EchoPoint Reader be returned
to Savi Technology.
7DEOH 3RVVLEOH3UREOHPVDQG6ROXWLRQV
Problem Solution
COM port
unavailable/
no communication
(possibly used for
another device
such as a mouse)
–Connect the EchoPoint Reader cable to another COM
port.
–Verify that the software setting matches the COM port
where the reader is connected.
No power
(indicator light
is not blinking)
–Confirm that power is available by checking any circuit
breakers, power switches, or safety switches.
–If AC-powered, verify the presence and voltage of the
power by connecting a test unit to the power source.
Check the AC fuses.
–If DC-powered, verify the continuity of the DC power
fuse on the EchoPoint Reader, the source voltage (6 to
15 VDC), and the polarity of the connections.
–If solar-powered, verify the output voltage of the module
is 6 or 12 VDC.
–Verify that the power cable is securely plugged into the
power source and the EchoPoint Reader input.
–Try a different power source.
–Replace the power cable.
Network cables
damaged or
disconnected
–Verify that the network cable is securely plugged into
the EchoPoint Reader.
–Verify that the network cable is securely plugged into
the Network Adapter.
–Check cables for physical damage.
7URXEOHVKRRWLQJ
(FKR3RLQW5HDGHU65,QVWDOODWLRQ*XLGH
ID needs
confirmation –Reset the power (by disconnecting and then
reconnecting the live power source) to view the
EchoPoint Reader serial number, which flashes in
sequence after the reader is reset. See “Applying Power
to the EchoPoint Reader” on page 2-10
–Compare the EchoPoint Reader serial number to the ID
used in the management software and on the printed label.
Unknown –Turn power off and then back on.
–Call Savi Technical Support.
7DEOH 3RVVLEOH3UREOHPVDQG6ROXWLRQV&RQW
Problem Solution
7HFKQLFDO6XSSRUW
(FKR3RLQW5HDGHU65,QVWDOODWLRQ*XLGH
7HFKQLFDO6XSSRUW
If your EchoPoint Reader SR-600-101 presents a problem that
neither this manual nor troubleshooting tips can help you solve,
you can contact Savi Technical Support in either of two ways:
•Telephone 1-888-994-SAVI (7284) between 5:00 a.m. and
5:00 p.m., Pacific Time
•Or send e-mail to help@savi.com at any time
Whether you contact Savi by telephone or e-mail, please have the
exact sequence of operations (if possible) that caused the problem
and the following information available:
•Site location
•Incident description
•Estimated severity level of the incident
•Model number and version
•Serial number
•Computer type (Gateway, Dell, etc.) and model
•Operating system and service pack level
•Network protocol
Please contact Savi Technical Support if you have suggestions
for how Savi can improve the next revision of the product or this
manual.