Savi Technology RELAY-V1 User Manual 8

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Document Type	User Manual
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Date Submitted	1998-11-09 00:00:00
Date Available	1999-02-26 00:00:00
Creation Date	2001-07-10 03:43:10
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Document Title	8

Ellmrt Lubnmmnes, [RC — EMC Department Test Report
Regen Date: September 27 1998
EXHIBIT 9:0perator‘s Manual Iur Savi Technology Mudel RFH-ZM/wu
46 Pages
—__—____—_—
File: R28385 Page 1(] of 12 exhibit pages
V.
hm
me
Fm
mm
vm
as
Sm
«SM RF Relay
Insfallafion Guide
Version 1.0
n Raylhecn Cum-7337
First revision to the first edition (April 1998)
Order number DOC-2008
Part number 805—01709-001
006
Copyright (c) Saw Technology incorporated 1997, 1993 All rights reserved.
First tension to the first edition published in April 1998. Printed in the
United States at America,
Copyright protection claimed includes all terms and matters of topyrighb
able material and mt’urrnatian, now allowed by statutdry or judicial law or
hereinafter granted, including without limitation, material generated from
the software programs which are displayed on the screen such as icons.
screen display lasts, etc.
Information in this manual is subien to change without notice and does not
represent a commitmem from the vendor. The settware and lot databases
described in this document are fur-rushed under a license agreement ur nun,
disclosure agreement, The sattware and/or databases may be used or copied
only in accordance with the terms at the agreement. It is against the law to
copy the software on any medium except as specifically allowed in the
license or ndndisclosune agreement
Savi, Batch Collection, Tagos, and TyTag are registered trademarks and
Adaptive Routing, Enhanced Bait—h Colleenon, Hand Held lntermgator
(HHI), rrv, Savi Asset Manager Savi Fixed interragator, Savi Mubile Man
a get, Saw MobileReader, SaviREader, Savi Remever, Savi SDK, Sari systsrn,
SaviTag. Savi Tools, SealTag, smc, TAV, and TyTag are trademarks of Savi
Technology incorporated.
Other product names mentioned in this guide may be trademarks or regis-
tered trademarks of the" respective owners and are hereby acknowledged.
000
Federal Communications Commission (FCC) Nolice
The Federal Communicatiuns Cnmrmsslon has established technical stan-
dards regarding radio trequency energy emitted by computer devices. rhis
equipment has been tested and found to rumply With the limits tar a Class A
digital dewce, pursuant to Part 15 of the FCC Rules These limits are
designed to provide reasonable protectiut-i against harmful interference
when the equipment is operated in a commercial envirunment. This equip-
ment generates, uses, and can radiate radio frequency energy and, it not
installed and used in accutdanze with the lnstrucriun manual/ may cause
harmful interference with radio/TV reception. Operation at this equipment
in a residential area is likely to cause harmful interference in which case the
riser Will be required in curred the interference at his uwn expense
Il
998)
1998. All fights reserved
11998. Printed in the
nd matters at (Dpy‘nghtv
amtary m ludioal law or
material generated ham
3 screen such as icons,
ithout nun-ts and does not
twine and/Ur databases
license agreement nr non-
ases may be used at cupled
nt, It is against the law to
fically allowed in the
meted 'lemarks And
1nd } ntemgamr
agatm, Savi Mobile Man-
‘er, Savl SDK, 5m System,
lg are trademarle nfSavl
y be trademarks or I’Egli-
ue hereby acknowledged
CC) Notice
.tablisl1ed techmcal stan-
33] computer devices nus
mth the limim for a Class A
es. These limits are
t harmful interference
environment Tlus equip—
enqr enelgy and, if not
fion manual, may cause
peration of elus Equipment
zrference in which case the
. his own expense.
Mulll
Warning
@ Changes or modificalmns ta this Equipment that are not zxpn'ssly
approved by 5an Techmllagy could void the authority to operate
thl's equipment.
Sm Technology i, not responslble for radln/TV interference caused by
using unamhunzed cable or by making unauthorized changes h) tlus equip-
ment.
Preface
This manual mass to help you install both models of the Savi
RF Relay. It assumes you are fanuliar with the Savx System
and RFID equipment.
@ Related Publicalions
5am System lnslallatiun Guide lDM-1004
Saszader 410K Installation Guide DOC-2001
Sim Asset Manager User Guide DOC—2009
NCB-RF Network Combiner Module Operalm’s Manual
LungRangzr 2000 Spread Spectrum Modem Operator’s Manual
(mullem mudel only)
Audience
This Savi RF Relay Installation Guide is written for RF techni-
cians and site administrators. It assumes that you are familiar
with RFID and computer equipment and the Savi System.
Sari RF Baby Ilmlltflu hill ill
What's New in this Edition
This is the first revision tn the first edition of Sal/i RF Relay 9)
Installation Guide.
Organization of this Manual
This guide describes how to install and maintain the Savi RF
Relav.
Chapter 1, "Overview,” describes the purpose and compo-
nents of the Saw RF Relay.
Chapter 2, "Installation," describes the physical installation
of the Savi RF Relay.
Chapter 3, ”Configuration," describes how to configure the
components of the Savi RF Relay.
Chapter 4, ”Maintenance," discusses maintenance and trou- e
bleshoofing for the Savi RF Relay.
Chapter A, "Savi System Description,” describes the overall
system at Savi hardware and software.
on of 5an RF Relay 6 m
maintain the Savi RF
urpose and compo—
physical installation
low to configure the
aim ice arid trou- a 6
describes the overall
Conventions Used in this Manual
The table below explains the convent-ions of typography and
usage in this book.
Typigu'hie Ill‘ ling. ennui-lions
Notation Example Meaning and use
note
* Nate
Mates call attention ta facts or advice that seem
to deserve special attention.
caution .
Cautwn
Cuutwns call nttentiun to the possibility ofdam-
age to the product, the system, or your work (for
example, potential luss afdatu),
warning .
Warmng
Warnings call attention to the possibilzty of
injury to peuple.
saris-serif Terminal messages, prompts, window names, and other text
typeface Locked! as displayed on the screen, where column align-
equal-spaced
font
boldface type
italic type
ment is not important,
1005 DATA examples of data files, program code, and other
text where Column alignment is important.
A:\|NSTALL text you enter exadly as shown.
nametzmp a variable. The italicized text is replaced by the
or appropriate lntorman‘un. This can be something
you type, such as the file name in the first example
shown here, or displayed information, such as
Eag_1d in the second example.
lialir type is also used for emphasis of a word or
phrase that is new or especially important.
lag_id
Sail NF Relay lurhllatkl “Ill
( ( may
Savi Technical Support
E Savl Technology 9
450 Nanonal Avenue
Mountain View, CA 94043-2238
75. Phone: (650) 423-0550
Fax: (650) 423-0444
I E—mail: help@savi.com
Web site; http:/ /wwwlsavi.com/
Problems W|tl1 the product or the manual? After you have
checked your connections and the Savi RF Relay Installation
Gmde, call Savi technical support at 1-888-994—SAVI
(1—888—994—7284), between 9:30 a.m. and 5 p.m. Pacific Time,
or send e—mail to helpasavicom at any time. Also, please con-
tact Savi technical support if you have suggestions on how
Savi can u'npmve the next revision of the product or the man-
ual.
ual? After you have
l RF Relay Installation
888-994-SAVI
i 5 pm. Pacific Time,
time. Also, please con—
suggestmns on how
ne product or the man-
Contents
Chapter 1:
Chapter 2:
Chapter 3:
Chapter 4:
Appendix A:
Preface ............................................ iii
Related Publications
Audience .............
What’s New In tl'us Edition
Organizanon of this Manual ..............
Conventions Used in this Manual . . , . .
5m Technical Support . ......................... v1
in
.v iv
.lV
. v
Overview
Purpose , ,,
Descnption .....
RFModem .....
LonWm'ks Router
Installation
Network Placement .............................. 2—1
Physical Connections ,,,,,,,,,,,,,,,,,,,,,, , , . 2-3
Configuration
Router Configuration .....
RF Modem Configuration .
Maintenance
Repair and Maintenance .
Troubleshooting .
Ted’micalSuppon .
Savi System Description
Savi System ............
Savi RFlD System Solutions
Savi insideTRAK ............................ A-Z
Sal HF Rally Inhlldlu hill rll
Saw Yard Management System
Savl Software Products .,
Savx Asset Manager v.
Sam Mobfle Manager
Savl Retriever ........
Savi Tools , , , , ,
Savi RFID Hardware Components
SaviTag 410 .....
SaviTag 310
SealTag . . A .
SaviReader 410K ......
Savl CateREader 410K .
SaviRezder 310K ..... .
SaviMobfleReader 410K ,
Savi RF Relay
Savl RF Lmk .
Saw Dockmg Station.
Passwe RFlD ..... ,
Glossary GL-l
VIII
\\ x
(5 Figures
Ft“
1-1 Savl RF May in NEMA weatherproof enclosure,
antenna with up/ down converter
. 1-2
14 Block diagram of Savi RF Relay Signal comedians
(model RFR 200)
....................................... 1-3
1~3 Directmn and omnidirectional antennas for RF modem
, ................ 1—4
2-1 Two Saw RF Relays connecting a computer and
a Saleeader wued network
C C 27: Savi RF Relays connemng two SaviReader wired networks
3-1 Imema] cementum of Lhe Savi RF Relav (model RFR- 400)
Sal "F Rally I‘m/Inflo- 01140 I!
Tables
Table Page
3-1 Semng baud rates for me RF modem‘s serial ports
v v , . . ‘ . 3—2
3—1 Hayes'compahble AT commands for cnnfigunng the RF modem
.................................................. 36
+1 Possible problems and soluticms
....... 4—2
Page
lal ports
....... , 3-2
guring the RF modem
........ , 3—5
........... . r . . +2
{0 1 Overview
This chapter provides an overview of the Savi RF Relay.
Purpose
The Sam RF Relay provides a wireless link between
SawReaders and a host computer (Savi Server) in a Savi sys-
tem. In situations where wired connections become impracti—
i cal between a host Computer and a network of SaviReaders
( C; (or between two sub-networks of SaviReaders), two Savi RF
Relays can create a wireless connection. This wireless connec-
tion allows one host computer to control readers that monitor
a much larger physical area than is possible using only wired
connections.
Description
The Savi RF Relay is available in two models:
' baslc model (RFR-IOO)
This model provides a long-distance wireless link
between two nodes (two readers, or a reader and a host
computer) in an M5 network, using an RF modem,
weather-proof case, and chome of long-distance antennas.
\ - LonWorks-capable model (RFR-ZOU)
This model adds to the basic model a LonWorks router
(NCB-RF Network Combiner Module) that enables addi-
tional network capabailih'es.
Sal RF May [uh/Idio- hll' 1.1
\ [ ( 1 Mnlpllm
Figure 1-1 Shows the Savi RF Relay mounted in a NEMA
(National Electrical Manufacturers Association) enclosure,
wnh its antenna mounted on the same mast.
{ripod mount
not shown
Figurs 1-1 SM RF thy in NEMA wuflurynnf Indium,
IIIMIIIII iii}. rap/I'm- umrm
1-1
[hurlpmn
Jnted in a NEMA
)ciaticrn) enclosure,
mast.
Mylar
a»
Dammit" 1 H) \
Figure 1-2 shows a block diagram of a LonWorks-capable
Savi RF Relay (model RFR-ZOO).
S?
‘ NEMA Enclosure
i l e
‘ sis-232. D325 w D59 1 <
,*_ E
‘ I ‘S
l a
Loanrks i g
Router 1 l °J
l l /
t _L__ /
——y———— i l waxlal / UP’DW" F
l ‘ RFModem ‘ cable \ Convener ,Oaail3l
,,,,_l ,,,,,,,, 4 v'cab'e
Lancrks Mtsled pair to Sawfleauev Lunwmks wasted pair to host computer or SawReader
Fig-41514 Block diagram of Sui RF Rally sign-I zen-minus (In-hi RFR-zoo)
As shown above, the Savi RF Relay connects serially in a Savi
/' C network.
RF Modem
The LongRanger 2000 RF modem, used in both models of
Sav-l RF Relay, is a wireless modem that uses spread—spec-
trum technology to communicate data reliably, The Savi RF
Relay uses 2.4—Cl—lz unlicensed specn'ums.
Note
The LangR/mgcr 2000 is also available m QOD-MHz unlicensed
spectrums.
The RF modem can be connected to different antennas to suit
different configuration needs:
- A directional antenna communicates between two points,
linking two Savi RF Relays at extra long range.
- An omnidirectional antenna communicates With mulhple
antennas simultaneously, linking several Savi RF Relays
in a star configuration
Sari Rf Rd" [mull-0h- cum l-i
[ ( l pom/mu
directional amenna supports omnidirectional antenna
poini-w-pomi communication suppuns point-lo-mullipaint
(star) wmrnumcan'an
Figurn l-3 Dimlinn lnl nmniliracfiunal znhnnn fur RF mnllm
The 2.4—GHz RF modern includes an up/down converter
connected between the antenna and the modem to C0mpen~
sate for signal loss in the antenna cable
A standard RS~232 interface (omens the LonWorks router to
the RF modem For initial configuration or diagnostic pur-
poses, the modem can also connect to any other DTE device
(computer) through a personal computer using the com-
puter's RS~232 serial interface
The RF modem uses standard Hayes-compatible AT com-
mands sent through the serial port. Before installing the
modem, you can change parameters such as frequency chan-
iel, out-put power, or DTE baud rate, for optimum perfor-
mance. In most cases, the RF modem needs no change since it
is factory optimized and tested for best perfurmance,
* Nate
Fur more infurmniian on each AT cummand and other program?
mingfzulurzs, refer la the Lanannger 2000 Operator’s Manual,
1-4
Dim/[flu
1/direc1lvnal antenna
pans pamr-ta-mumpomr
if) communication
/d0wn converter
modem to compen—
e LonWorks router to
or Jvncushc pur-
riy omer DTE device
er using the corn—
mpatjble AT com-
)re installing the
1h as frequency chan—
r optimum perfor-
eds no change since it
performance.
‘and other program-
? Operator '5 Manual.
hullpflm ' H l;
LonWorks Router
Q The NCB—RF Network Combiner Module is a LonWorls-
' compatible router that provides intelligent routing capabili-
ties between various network segments. The LonWorks
router serves as an interface between a LonWorks—companble
wired network and the RF modem.
The LonWorks router connects directly to a LonWorks-com-
patible wired, twisted—pair network using a free topology
FIT-10 transceiver built inside the device. The router con-
nects to the RF modem through one of its two available R5—
232 serial ports. The second port allows for a configuration
where two back-to-back RF modems connect to a single
router to provide extended RF range. In this configuration,
the Savi RF Relay is used as a signal repeater.
In situations where a host computer needs to communicate
7 With two networks of SaviReaders further apart than the
l C range at the RF modem, you can configure the Savi RF Relay
I to use two RF modems connected to the LonWorks router. In
such a configurahon, each RF modem communicates with
one SaviReacler network through a directional antenna, effec-
tively doubling the range of the Savi RF Relay
Several programing switches configure the LonWorks
router for use with a particular RF modem. Once you set the
swttches correetly, the LonWorks router is ready to use with
an RF modem and requires no additional configuration.
2] Note
All Savi GateReadm 410K and some Sat/{Readers 41012 are Lan-
Wurlcs-campatible and can connect directly to the LunWarks mute!
using an appropriate netwurk cable.
3"! RF Rally I'm/Inflo- Gull: 1.5
Dun-I’ll"
1-6
Mm.
Dim-I’m”
0mm,
/"f‘
NefWork
Installation
Installing the Savi RF Relay requires pre-planning your hard—
ware needs to match your site and application. Refer to the
Sam System Installation Guide for a description of the process
of planning an RFID network, and discuss site-spedfic issues
with your Savi customer service representative,
N ate
Although the 51m! RF Relay replaces the Savi RF Link to provide
wireless cunnectians within the Saw System, it wurks with Lun-
Works networks and is not bachuards-cumpatible with SamNet
(RS—185).
This chapter discusses the LanOrks»capable model of Savi
RF Relay.
Placemem‘
Two Savi RF Relays bridge a distance of up to several miles
as a wireless connecn‘on between a host computer and a
SaviReader network, or between two or more sub-networks
of SaviReaders within a network. Each Savi RF Relay con-
nects to one device, either a SaviReader 410R or a host com-
puter, Figure 2-1 shows a Savi RF Relay cunnected to a host
computer that communicates by RF with a wired network of
SaviReaders. Figure 2-2 shows a Savi RF Relay that bridges
between a wired network of SaviReaders attached to a host
computer and two other wired networks of SaviReadersi
3'er RF Ruhr Infill-flu Gallo 1.1
< ( 2 m1, Plum"!
Determine in advance where you will need to use Savi RF
Relays to complete you: Savi System, and then identify
power sources, installation locations, and where cables will
run Make sure to avoid installing me Sav1 RF Relay on or
close to metal surfaces to assure the best RF range.
RF may mm
|n
A HF Relay
Sawneadenf 51 7003 Savineadem 32
m.
Figlm 2-1 Tun Sui RF Rnlan “Inning : ear-yum and a SaviRnJlr Hind nllnrl
2-2
Ink/loll“
Ndnrfi Haunt-I
need to use Savi RF
and then identify
and where cables will
Savi RF Relay on or
rst RF range.
Relay
3 Sewneadem 32
'_l|....
Savillndu Viral “Mark
huh/I‘ll"
Phyxlul con-m)":
Sawfieadem 47 HF Relay 1005 Sav/Headerfil 42
...'_ll_§u;. _l|.....
saV/Headem I I
Sawfisadew 12 RF Relay 1001
Say/Headem 31
RF Relay 1003 SaviReadem 32
Figm 272 Sari RF Rally: “mating ha SwiRud-r wiui nth/uh
Physical Connections
Both the RF modem and LunWm-ks router in a Savl RF Relay
use power adapters or spedal AC/DC and DC/DC power
modules to accommodate different voltage supplies
(12 VDC, 24 VDC, 110 VAC, or 220 VAC). Both units can
operate over an extended temperature range (-32“C to 70°C)
that supports outdoor functionality.
The RF antenna and Its associated up/down converter come
wnh the" own mounting kit. The antenna connects to an
antenna connector on the NEMA enclosure through a
co-axial (coax) cable with a maximum length of 50 feet,
M if rm, Iuhlhllu out. 2-3
Sui Rm Ihrlnuu flour-mt:
1-10
3m 1pm. Dim-I’m"
L)
”ulnar: annual:
Glossary
active HF|D 4 A type of RFlD
technology in which readers
communicate with powered tags via
RF signals,
asset — Any item that has a SaviTag
attached to it, so the Savi System can
track it. Assets are usually containers
or vehicles.
beeper — A SaviTag feature that
makes an audible noise and can be
turned on or off remotely, The
beeper is useful in locating an
individual tag.
bit 7 A contraction of “binary digit."
The smallest unit of information that
a computer can hold. The value of a
bit (1 or 0) represents a simple
two-way choice, such as "on or off."
butter — (1) An area of memory set
aside for the specific purpose of
holding data until needed. (2) A
device or storage area that holds data
temporarily to compensate for
differences in rates of data flow, time
of events, or amounts of data that can
be handled by the device or process.
byte — A unit of information
consisting of 8 bits. ln ASCII code, a
byte equals one character.
COM port — A communications port
on the computer, through which it
connects to RFID hardware such as
an interrogator network, an HHI, or
a Tag Docking Station. Four port
choices are available in Savi
software: COMi, COMQ, COMB, and
COM4.
command — An instruction that
causes a device such as a computer
or printer to perform some action. A
command can be typed from a
keyboard or selected from a menu
with a mouse.
configuration — (1) The way you
have your computer set up. (2) The
total combination of hardware
components that make up a
computer system.
configure —“l‘o change hardware or
software actions by changing
settings. For example, you can
configure hardware by resetting
physical elements like DIP switches.
You can also set configuration
parameters in software.
default — A value, action, or setting
that a computer system assumes,
unless you give an explicit
instruction to the contrary.
cm Rf Filly lam/lulu Gallo
El- I
lllflm
display —— What you see on the
screen of your computer monitor.
error message — A message
displayed or printed to tell you of an
error or problem in the execution oia
program or in your communication
with the system,
firmware — Program code stored
permanently in read~only memory
(ROM'L Each Savi tag and
interrogator contains firmware.
Hand Held Interrogator — A
battery-powered, portable
interrogator that can exchange
information either with one tag or
with all tags within its radio range.
See also Savi MobileReader
hertz (Hz) — The unit of frequency of
Vibrations or oscillation, defined as
the number of cycles per second.
Named for the physicist Heinrich
Hertz,
HHI —- Hand Held lnterrogator.
Hz — See hertz.
intermgator — A device that uses
radio communication to exchange
information with tags. The Say-i
System includes both a Fixed
lnterrogator and a Hand Held
lnterrogator (HHI), Sue also reader.
intenogamr ID 7 An identification
number uniquely assigned by Savi to
each interrogator. Savi software uses
this number to identify an individual
interrogator in the network. The
interrogator ID is the serial number
(S/N) on the interrogatons physical
label. ‘\
KE — KilobytE, usually as a measure
of memory or disk space; 1024 bytes.
MB 7 Megabyte, usually as a
measure of memory or disk space;
102-1 KB or 1,048,576 bytes.
menu 7 A list of commands, from
which you are to select one. Menus
are usually to be pulled down from
the menu bar near the top of a
window, Some menus pop up when
you click on a specific item or area.
modem — An electronic devrce that
converts (mndulates, demodulates) , ‘\
data signals from the form used by
one device (a computer) to that used
by another (a telephone).
\ .
online help 7 Assistance you can
access while a software program is
running.
passive RFID 7 A type of RFID
technology in which readers
communicate with unpowered or
low-powered tags by reading an RF
signal reflected from the tag
PC 7 (1) Personal computer.
(2) Printed circuit. (3) Politically
correct. Also at least 10 other uses.
port — A socket on the back panel of /
a computer where you plug in a
cable for connection to a network or
a peripheral device.
01-2
a serial number
ator's physical
lly as a measure
pace; 1024 bytes.
rally as a
or disk space;
bytes.
amends, from
act one. Menus
led down from
ie top of a
is pop up when
ic item or area
mic device that
demodulates)
3 ft ised by
terl to that used
one).
mce you can
are program is
pe of RFTD
readers
npowered or
1 reading an RF
the tag.
imputer.
) Politically
‘0 other uses.
ie back panel of
)u plug in a
to a network or
)’\
power adapter — A device that
converts AC electricity into the DC
electricity that a device such as the
Tag Docking Station requires.
power cord — The connection
between a hardware device and its
source of electrical power. A power
cord’s source connector must match
the receptacles commonly found
where the unit is being used
prompt — A message on the screen
that tells you of some need for
response or action. A prompt is
usually in the form of a symbol, a
message, a dialog box/ or a menu of
choices.
protocol — Communications
protocol. A formal set of rules for
sending and receiving data on a
communication line.
random-access memory (RAM) — A
type of computer memory that can
be written to and read (Tomi RAM
commonly refers to the internal
memory of your computer, where
your data and probrams live until
you save them or the power is turned
off on your computer.
read —— To transfer information into a
computers memory from a source
outside the computer (such as a disk
or a tag).
reader — A device that uses radio
communication to detect the
presence of a tag or exchange
infon-nation with a tag, The Savi
System includes permanently
Nanny H) f
mounted and portable readers for
both amve and passive RFlD. See also
interrogator.
read—only memory (ROM) — A typeof
computer memory whose contents
can be read but not changed; used for
storing firmware. See also firmware.
reset — To restore the default
settings for a device with one action
or command.
RF — Radio frequency, usually
referring to signals used for
communication between
interrogators and tags and between
RF link pairsr
HFID — Radio-frequency
identification,
ROM — See read-only memory.
IRS-232 — The physical and
electrical commumcations protocols
used between Savi equipment and
the computer. With the RS-232
protocol, only a single interrogator
or reader can be attached to the
computer.
RSSI — Received Signal Strength
indicator. This number indicates the
strength of the radio signal that the
tag sends to the interrogator, and it
provides an approximate indication
of distance. A higher value indicates
that the tag is closer to the
interrogator.
Savi System — The collection of all
Savi hardware and software
products
Sui RF ROI], lath/[Mn Gallo
61-5
l [ ( slurry
SaviTag — Any RFID tag produced
by Say-i Technology.
SeaiTag — A type of Savi RFlD tag,
distinguished by its distinctive
shape, larger size, and the presence
of extended memory.
string — An item of information
consisting of a sequence of text
characters (a character string] or a
sequence of bits or bytes.
tag — A small, battery—powered
radio transceiver that can store
user-defined data in nonvolatile,
read/write memory, and can be
monitored and controlled by
interrogators. Savi tags include
SaviTags, SealTags, and TyTags.
tag ID — A decimal number that
uniquely identifies each Savi tag.
Savi establishes the ID when the tag
is manufactured; it cannot be
changed. The largest possible Savi
tag ID is 1048575.
tag name — A string of 1 to 16
alphanumeric characters that
provide another way of identifying
an active tag. You assign the tag
name.
TIRIS — Texas Instruments
Registration and Identification
System, a line of passive REID
hardware.
troubleshoot — To locate and correct
an error or the cause of a problem or
malfunction in hardware or
software.
TyTag — A type of SaviTag, no
longer available. Ty'l'ags are
distinguished from Seal'l'ags by their .
distinctive shape, smaller size, and
the absence of extended memory.
wakeup — A signal transmitted by
the interrogator to wake up all the
tags within its RF communications
range. If a tag does not hear any
other interrogator RF transmission
for 30 seconds, it returns to its
low-power mode. !
write — To transfer information from
the computer to another location,
such as a tag or a disk.
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Wnter: Deborah Snavely
Ednmr: Wade Wootlon
nformafion from Contributors: ka Cargonp, Darren Hakeman
{her location,
sk,
mt RF km, Imam-a sau-
Colophon .
Sum" RF Rainy Installatmn Guide was written and edited
m the USA. on a desktop publishing syskem using
FrameMaker® 5.5 on Macintosh and Madntushfompanble
computers unth the Apple® MacOS® 8A] operating system.
Line an was created with FrameMaker. Screen images were
crealed with FullShot 3,01]: and Photoshop 4.0.
Body text is set in Palatine. Chapter and section headings,
and figure and table titles, are set in Dom Casuall Examples
are set m Helvetica and MonospaceSZ] ET.
Final pages were printed in the U.S.A, on a Xer0x® ‘
DocuTech® or Canon® high—speed publisher.
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A Savi System
Description
The Savi System uses state-ot—the—art wireless technology to
monitor, track, and locate assets and to remotely control
operations in complex commercial, industrial, and military
environments.
Savi System
The basic Savi System is a network of permanently mounted
( readers (also called interrogators) connected to a host com<
puter that runs controlling software. A dedicated computer
system with Savi software installed controls the network.
Tags (also called transponders) attached to assets store asset
data and communicate with readers by radio frequency (RF)
on command. Pairs of RF relays or RF links can substitute for
wired connections to extend the network as required
Tags can store, transmit, and receive data and commands
from readers, or when triggered by sensors. SaviTags and
SaviReaders communicate through a proprietary radio—com-
munications protocol, Savi Batch Collection. To gather asset
mtorma tion, operators use control software to send collection
commands to tags through permanently mounted SaviRead-
ers or Savi GateReaders, or from portable Savi MobileRead-
ers.
The Savi Batch Collection SystemTM (BCS) protocol lets each
v' reader maintain communications with all tags that lie within
its radio ”micro-cell,” while providing additional security
and advanced collection support. A SaviReader can store
Sn! Rf Rally InmIIm-n Gallo [4
5'le RFID $1th Salli/m
data from all die tags within its radio range and can relay the
data to the system operator either by real—time command or
on a Fire—programmed schedule. A Savi GateReader can sup—
port up to four antennas, reading tags in motion and discrim—
inating between bidirectional lanes. Operators can use a SaVi
MobileReader to perform collections and exchange data with
the tags wherever installing SaviReaders is not practical or
where portability 15 desired.
Savi RFID System Solutions
Savi offers complete RFID system solutions that include the
necessary hardware and software components required to
manage complex asset tracking. Two sudi systems are the
Savi Inrs‘ideTRAKN system and the Savi Yard Management
System,
Savi lnsideTRAK
Savi's InsideTRAK system is a commercial, oft-the-shelf
RFlD solution that allows users to track, monitor, and locate
readily accessible capital assets. The system includes a
SaviTag 310 which attaches to equipment so that it can be
instantly located as it moves through a tadlity. The system
improves logistics management and deters theft of high-cost
Capital assets.
Savi Yard Management System
Savi Yard Management System is a commercial RFID system
that automates data collection and task assignment, from
gate check-in and parking, to dock assignment and hostler
operations. The system is controlled by Savi Asset Manager
software with additional Gate, Dock, and Yard application
modules.
1-1
for! J'yrlm hm/mu
{D
”ID Syrian film":
ma can relay the
ne command or
Reader can sup— .
tion and discrim- q
>rs can use a Savr
hange data with
not practical or
hat include the
ts required to
stems are the
Management
r“.
we]
ft—theshelf
iitor, and locate
ncludes a
hat it can be
yr The system
ieft of high-cost
.al RFID system
1ment, from
it and hostler U
Ksset Manager
d application
ism-n Demim-
'>\
Sui-M914" Palm: A l ) )
Savi SofiWare Products
Savi Asset
Savi System software products let Customers manage and use
RFID hardware products individually or in a network:
- Savi Asset ManagerTM
' Savi Mobile Manage;M
- SaviRetriever7M
- SaviTocilsm
Manager
Savi Asset Manager monitors and controls Savi RFID compo—
nents, collecting and disbursing data as needed for asset
management and tracking. It is preinstalled in a desktop
computer with a 17-inch monitor. Savi Asset Manager stores
collected data in is local, relational database. it exports the
data to your main SQL database or file system, either on
demand or on a convenient schedule. It uses visual maps to
help you control which physical areas are to be collected. You
can collect information from any area on a regular schedule
of your choice. Savi Asset Manager also includes a graphical
user interface (GUI) to simplify your control tasks; you can
close the GUI and still leave the Savi Asset Manager able to
run scheduled eventsSavi Asset Manager communicates
with a variety of active and passive tags and readers through
a modem, a SaviNet network, or a LonWorks network. It pro-
vides key network»management tools, including automatic
network configuration and hardware tests.
Savi Mobile Manager
Savi Mobile Manager provides comprehensive RFID control
software for the Savi MobileReader 410k. Savi Mobile Man-
ager provides the same collection capabilities as Savi Asset
Manager for use in warehouses, depots, and yards. Using
Savi Mobile Manager, operators can collect tag data, upload
Sn] RF Rally lam/lama calla 1-3
K H A sum» Illrlnre Compliant
collected data to a host computer, read and write to indiVid-
ual tags, search for specific data in tags Within range, locate a
specific tag, and test RF background noise.5avi Mobile Man-
ager expands on features of Savi’s previous HHI software.
Savi Retriever
Savi Retriever automates the collection and forwarding of
asset data, It uses a network of Savi readers to retrieve data
from tags, It then forwards the collected information through
a modern, local area network, or satellite transceiver to a cen-
tral information system, thus allowing assets to be monitored
and tracked at multiple sites. Once configured, all system
functions are automated for unattended operation.
Savi Tonls
The Saw Tools program lets you diagnose, troubleshoot, and
test Savi hardware capability in a SaviNet. Savi Tools offers
low—level control of Savi System hardware componens in an
easy»to—use graphical user interface. With SaviTools you can
manage and fine-tune devices, collect data, define settings,
and perform detailed system and network troubleshooting.
Savi RFID Hardware Components
Tags are small, radio transceivers that can store user—defined
data in nonvolatile, read / write memory, and can be moni-
tored and controlled by other devices. Ach’ve tags contain
dieir own power source to generate a radio signal Passive
tags receive their power from an reader by radio frequency
transmission.
1-4 am Sym- hurl)”:-
("N
[Indium Commun-
write to indivrd-
in range, locate a
avi Mobile Man-
HHI software.
forwarding of
to retrieve data
rmatmn through
nsceiver to a cen—
i to be monitored
ed, all system
ration.
.’\
. - z ‘
ou, , .
root and u
avi JUUlS offers
amponents in an
viTools you can
iefine settings,
vubleshooting.
are user-defined
l can be moni-
3 tags contain ,
iignal. Passive ‘
idio frequency
VI Sym- hwlflln
rm um ”ulna mm." A l ) )
Tags are normally in an energy-conserving "sleep" mode
until reception of a wake»up command from an reader. Each
tag makes a distinctive beeping noise on command from an
reader, thereby making individual tags easy to locate and
identify.
Reader are electronic devices that send and receive signals
from tags They include a microprncessor to verify, decode,
and route data for transmission to a host system, usually a
computer with appropriate RFID management software
installed.
The frequency of a reader's transmission determines its
range and its ability to communicate with tags. An antenna,
or multiple antennas, sends and receives transmissmns. The
antenna is either enclosed with the reader, or can be housed
separately.
Savi System RFID components include:
- SaviTag 410’“
- SaViTag 310 m
- SealTa g“
' SaviReader4'llJRTM
- Savr GateReader 41011”
- SaviReader 310K“
- Sav’i MabileReader 410k“
- Savi RF Relaym
- Savi RF Link”
‘ Savi Docking Station“
- Support for TIRIS and Amtech passive tags and readers
SaviTag 410
The SaviTag 410 has its own database engine and file system.
it features up to 128 KB of read / write memory and a connec-
tor port for wired, high—speed data transfer, The SaviTag 410
supports tag-initiated communication nigger-ed by system
sensors, The tag is hermetically sealed in a plastic waterproof
case that can withstand shock and vibration.
Sort RF fill" huh/Inla- Gilli 5.5
(“A
807! “FIB Ill/I'm!- don't-mu
SaviTag 310
SeaITag
The SaviTag 310 contains a unique and permanent identifica-
tion number for each tagged piece of equipment. Designed
for use with the Savi lnstdeTRAK system, the SaviTag 310 is
available with 125 bytes of read/write memory and 128 KB
of random-access memory The tag is hermetically sealed in a
plastic waterproof case that can Withstand shock and vibra-
non,
SealTags, available with BS bytes of standard memory and
as much as 128 KB of extended memory for mass data Stor-
age, are designed for applications in the transportation and
logistics industries.
SaviReader 410R
The SaviReader 410K has an adjustable omnidirectional
range of up to 300 feet and can be networked to provide cel-
lular coverage of a nearly unlimited area. Its power source
can be 92 to 125 Vac, 184 to 250 Vac, or 6t015 Vdc. Apartable
tripod mount, a solar power unit, or a vehicle power cable
are also available for use with the SaviReader. In addition,
the SaviReader 410R supports active or passive communica-
tion with various RFID devices using SaVINet or Echelon
LonWorks networks
Savi GateReader 410k
The Savi GateReader410R is designed for RFID applications
that require short-range, directed tag communication such as
container and vehicle tracking at gates, d1eckpoints, or other
passages. The dual-frequency gate reader features a
2.45—GHz wakeup Signal, a 433-MH2 standard signal, an
1-6
Sn! S’s-1m Punt/pm-
A?
Ihrlmn Compounds
ianent identifica-
nent. Designed
re SaviTag 310 is
Dry and 128 KB
jcally sealed in a
flock and vibra-
'd memory and
mass data stor-
isporianon and
i—directional
i to provide cel-
power source
1 Vdc. A portable
e power cable
in In addition,
ive communica-
3t or Echelon
ID applications
nicauon such as
(points, or other
itures a
‘d signal, an
VI lym- 00mm!"
sm RFID mid-m mum-m A )
),‘;
adjustable range, and the ability to read tag information from
a tag moving up to 25 mph with as many as three other tags
in the reader’s field. It can also distinguish between tags hav—
elling along two adjacent vehicle lanes in opposite directions.
The gate reader supports communication via modem or Lon-
Works network.
SaviReader SIOR
The SaviReader 310R model features 128 KB of
random-access memory that buffers data for retrieval by a
host computer on demand. Designed for use with the Savi
lnsideTRAK system, the SaviReader 310K triggers an alarm
and notifies security it any tagged asset is removed from a
building or facility.
Savi MobileReader 4IOR
The Savi MobileReader4lOR is a portable, rechargeable, bat-
tery—powered unit that has all the functionality of the
SaviReader 410R with an adjustable omnidirectional range
of up to 600 feet and an integrated barvcode reader. The Savi
MobileReader 410K has memory to store the data it collects.
Operators can display the data or transfer the data to a host
computer. The Savi MobileReader 410K suppers a variety of
external data interfaces, including direct input from bar
codes. The Savl MobileReader 410k is based on Intermeds
JANUS platform, and feature a PCMCIA slot for expanded
memory. Previous models of ponable reader were called
Hand Held lnterrogator (HI-H).
3m RF thy I'm/Idler: Gull: k?
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3"! RF” Mud-nu annual:
Savi RF Relay
The Savi RF Relay provides wireless network links between
SaviReaders and a host computer. With an omnidirectional
range of 7,500 feet, Savi RF Relays support wired connections
of up to 62 SaviReaders. It is available in two configurations:
' a LonWorks network configuration, which supports both
active and passive RFID sub-networks
' relay configuration with R532 or R548?) interface: a pair
of Savi RF Relays replace one wired link in a network
Housed in a rugged NEMA enclosure, the Savi RF Relay
communicates at 2.4 GHz; optional models communicate at
900 MHz
Savi RF Link
The Savi RF Link allows wireless communication between
SaviReaders and a host computer in a SaviNet (RS~485) net»
work configuration With an omnidirectional range of nearly
one mile, R3232 or 125—485 cables connect each RF Link to a
computer or (RS-485 only) to Fixed lnterrogators, RF Links
can also be configured as repeaters, allowing several miles of
extension in effective SaviNet network coverage.
El Note
The Sam System provides support for both active and passive RHD
through the Echelon LonWorks network,
Savi Docking Station
Savi Docking Stations write data directly into the memory of
SaviTags, aiming the time required to initiate a new tag or
update an existing one The Savi Docking Station connects
directly to the SaviTag through a connector in the dock, and
connects to a computer through a standard RS-232 cable.
From either Savi Asset Manager or a companion Window NT
‘-'
3001 171ml 0“:de
k)
lllrlnre Campmm
‘k links between
.mni-directinnal
Vired connections
0 configurations:
2h supports both
5 interface: a pair
in a network
avi RF Relay
rommunicate at
afior hetween {\
et ( 35) net- }5;/
Il range of nearly
ch RF Link to a
ators. RF Links
; several miles of
‘age.
and passive RFID
3 the memory of
zanewtag or ,~t
ation connects U
n the dock, and 4
{5—232 cable
ion Window NT
rI syn..- Dam/pilo-
ruler/1mm." comma A l ) > l
software program, you can copy data files from the computer
to tags or read data from tags, either to the screen or to com-
puter files. You can process tags one at a time or in batches,
through a file that associates tag ID numbers with data files.
Passive RFID
TlRlS tags are passive tags with a frequency range at
124271342 KHz, TlRlS readers can read tags at distances of
up to 2 meters (65 feet) from their antennas. TIRIS readers
are available m three models:
' standard model with antenna positioned within 10 feet of
the reader
. remote model with antenna that can be located up to
1000 feet from the reader
- hand-held model
Amtech tags are passive tags with a read range of 50 feet or
greater, and a frequency range of 915 MHz for North Amer-
ica or 2.45 GHz worldwide The Amtech SmartPass Reader
incorporates the ability to read tags at slow or high speed, to
identify and validate vehicles on entry or exit, and to signal a
gate to open or close. The Amtech system complies with ISO
standards.
3"! RF Rik, I‘m/hill, Gilli A-9
ftp/HI Gunman
Two network connectors connect a Savi RF Relay to a
SaviReader “OR or a host computer through a data cable.
as mom
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RF'RELAV
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3 Configuration
This chapter describes how to connect and configure the Savi
RF Relay in either pomt-to-pomt or point—ttrmultipoint con-
figurations for the LunWorks-capable model,
Figure 3-1, "lntemal connections of the Savi RF Relay (model
KER-200)" on page 3-3 shows all relevant cannecu’ons
between the antenna, the RF modem, and the LonWorks
router.
Before you connect the RF modem and the LonWorlG router
together, each device must be properly configured.
Router Configuration
The LonWorks router requires no software configuration. The
configuration switches cm the rear panel determine all config-
uration semngs. The following list describes the functiuns of
each switch used on the router For more detail, refer to the
NCB—RF Network Combiner Module User Dacumenmtron,
. BAUD 1 and BAUD 2 switches control the baud rate for the
two 125-232 senal ports. Each is a 16-value rotary switch
((PF) that lets you disable the corresponding port or
enable it for a specific baud rate. The factory default set-
ting for EAUD 1 is 7 (PORT 1 baud rate : 57600 bps). The
factory default setting for BAUD 2 is 0 (PORT 2 = not used).
' MODE 1 and MODE 2 switches control automatic initializa-
firm of certain types of RF modems after they power up.
Set the MODE 1 switch to O to instruct the LonWorks
router not to send an initialization string to the modem,
Soil RF Rally I'm/I'M- hlll I-l
( H 3 ”and." Configuration
because it is already manually [ire-configured, (See "RF
Modem Configuration")
Tabla i-l Setting baud ram Inrtha RF mndam’i ”rill yarn
Switch setting Baud—rate
U Disable
1200
2400
4800
9600
19200
38400
57600
“mmbwww
- OPTION B labels a set of four DIP switches that control the
two serial ports. Numbers 1 and 2 apply to PORT 1;
numbers 3 and 4 apply to PORT 2 Set all DIP switches to
the OFF position (up) to instruct the modem to use hard—
ware flow control.
' OPTION A switches should be left in their factory default
settings (all up).
The LonWorks router has three LEDs mat indicate its opera-
tional status, For more information, refer to the NCB—RF Net-
work Cnmhmer Module User Datumentntinn.
RF Modem Configuration
The RF modem in the Savi RF Relay uses standard
Hayes-compatible commands for controlling and changing
the modern’s operation. You need a standard PC-based com-
munications (terminal-emulation) software program to issue
configuration commands to the modem directly. Examples of
such programs include Terminal Program for Windows,
PcPlus, nr Mirror. The RF modem stores all user configura-
tion settings permanently in nonvolatile memory.
3-2 Mm!“-
RF mlm Cmflgnnfiu
mfigured. (See "RF
ches that control the
ply to PORT 1:
tall DIP switches to
nodevvw (0 use hard- 0
heir factory default
nt indicate its opera-
'to the NCB—RF Net—
v standard
Jjng and changing
iard PC—based com—
um program to issue , \
fixedly. Examples of
n for Windows.
all user configura-
memory
hnflyunflm
If Miln- Configlnflfll
NETWORK CABLE
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RF MODEM
coAwaL CABLE
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[used wilh 2 4 GHZ only)
POWER‘ 7 2 VDC
Fignrl 3-1 lnfmul unnufim of fill Snvi RF Relay (modal RFR~200)
DMGNDSW: LED
DIAGNOST‘C LED
m READER on
cow-wen
POWER, 12 VDC
5"! RF Rllty hmlhlln hill
3-3
‘ (l 3 ”mm Myra!“
Like all Hayes-compatible modems, the RF modem has two
operating modes: command mode and data mode. To config-
ure the modem, it must be able to communicate with a com— O
puter running a communications program, and it must be set ~
to command mode, In this mode, you can enter any desired
configuration settings using the Hayes-compatible AT com-
mands described in Table 3-2.
Before you begin, review the default factory settings for the
RF modem to identify any settings that need to be changed
Refer to the LangRanger 2000 Operator's Manual for a complete
list of default settings,
Caution
Make sure that the antenna is connected before puwering up
the modem.
To configure the RF modem:
1. Connect the RF modem to a personal computer’s serial
port using an REE-232 serial cable. Q
2. Start the communications program.
3] N ate
You must set the wmmunicatians parameters on your PC to match
the madm’s baud rate and data format. The default parameters are
96017 bps, E data bits, nullpanty, andl stop bit (9600-8-Nv1). The
LangRangzr 2000 modem dues not automatically match baud rates
(”dumb/luau
3. From your communications program, type +++ to change
the modem from data mode to command mode. If the
modem 15 already in command mode, skip this step.
4. Type AT and press Enten
When you are in command mode, any commands you
type will echo to the computer (display on your computer
screen). The modern will respond to each command you
type with the message OK,
54 From Table 3-2 below, enter the configuration settings and
wait for the modem to respond with OK.
canflganfiu
RF min-i Conflgunlhn
RF modem has two
iata mode, To config-
iunicate with a com-
m, and it must be set
In enter any desired
‘ompah’ble AT com-
rory settings for the
ieed to be changed.
lanual for a complete
' before powering up
computer’s serial
5 on your PC to match
default parameters are
bit (9600-8—N-1) The
fully match baud rates
, type +<+ to change
and model If the
, skip this step.
if commands you
y on your computer
-acl1 command you
urau'on settings and
3K.
hlflgnnmn
it; man Conflpufln 3 l ) > ‘
Table 34 szu-anmpnibll AT anmmnla for unfigaring Ml- RF madam
Step : Command Desm'pfian
1 , p 1 ATM: Invoke factory default setting, After this command, DTE
‘ ‘ speed will be set to 9600 bps.
z AT852=152 Na RF address (broadcasting).
- Enable error dalecuon, Disable Ramos, Power up m "Data
A Mode”
3 A7353=1 Number of characters in transmii buffer before start
attempting RF transmission
4 AT554=1 Time-nut between bytes from host
(20 m5 incremenls)
5 ar555=1no Maximum number of bytes in Single packet
6 AT556=1DO Set RF transmit power
(on 1+on model do no! change value of this register}
7 Selects transrmt RF daia rate of 64.516 K'bps
Seleds receive RF data rate of 64.516 Kbps
9 ATSE1=1G0 Selects transrrut RF channel 100
fi C 10 AT562=100 Selene receive RF channel 100
K.) 11 ATS70=0 Do not insert 5 ms delay before RF transmission;
Use random delay; Use Collision Avoidance:
Use random delay when channel is idle.
12 ATS71=10 Random delay up to maximum at 10x10 ms
13 AT595=7 Selects asynchronous serial baud rate of 57600 bps
14 AT&K2 Selec's full H/W flow control
15 new Permanently store new configuration
L Note
If you make a mistake, repeal the command to be sure that the
‘ modem slaves the correct serrmg.
. 6. When done, type ATD and press Enter to return the RF
! modem to data mode.
‘ . , * Nate
V V The RF modem must be in data made my work properly. Make sure
in return the modem to data mode before disconnecting from the
computer,
3"! RF hit] Infill/MM Gallo 5-5
RF ”Ill!!! Canfigunflu
“3
7. Shut down the computer and power down the RF
modem.
8. Disconnect the RF modern from the computer.
9. Reconnect the RF modem in the Savi RF Relay,
10A Apply power to the RF modem.
Once you connect a configured RF modem to the LonWorks
router, the Savi RF Relay is ready to use.
3-6
Man/In
RF Molar Cuflglnllln
own the RF
nputer. 1" '
F Relay.
1 to the LonWorks
donflglnmn
‘v
f” 4 Maintenance
With minimal care, a Savi RF Relay should perform flaw-
lessly. However, Ln the event that a problem with a Savi RF
Relay occurs, this chapter should help you fix it
Repair and Maintenance
The Savi RP Relay is designed to be maintenancefree. Savi
RF Relays are manufactured with quality components and
C are thoroughly tested before delivery. As in any outdoor net-
worked system, a periodic check of cables and enclosures
exposed to the elements for possible physical damage is
advisable.
Once installed in a standard NEMA enclosure (such as Huff—
man A-IZOSCHSCFGW, 12"x10"x6"), die Savi RF Relay is
weatherfiesistant
Troubleshooting
In the unlikely event that a Savi RF Relay fails or problems
occur that simple troubleshooting cannot solve, Savi techni—
cal support may recommend that you return the Savi RF
Relay to Savi Technology.
Table 4—1 lists causes and solutions to problems that might
occur with the Sav‘l RF Relay.
3m Rf hhy Inndlflln Gull, 4-1
(“4
Tulilufiuflng
Tabla 4-1 Pouibla yrnblms and ulnfions
Pmblem
> No data flow
> No power
> Network cables
damaged or
disconnected
> COM port unavail—
able (possxbly used
for another device
such as a mouse)
> Unknown
Solution
0 Check that RF madam ls ln data made.
0 Check Slgflal connection between file RF modem and the
LonWorlg router (model RFR-ZUO),
¢ Check that the LonWorlG configuranun MODE switches
matdt the the COM port you are using an the computer
(model KER-200).
6 Check that the baud rate configured m the RF modem set»
tings matches the baud rate set by the LonWorks MODE
swltch for the com port (model RFRVZOO)
0 Check the rear panel ofthe LonWol-ks router for currect
configuraticn lmodel RFR-zuo).
¢ Confirm that power is available to the Savi RP Relay by
checkmg any circuit breakers, power swrtches, or safety
swfichest
0 If AC—powemd, verify the presence and voltage of the
power by connecting a test unit to the power suurce. Check
the AC fuse.
0 lf DC-powered, check the DC power fuse on the Savi RF 0
Relay the source voltagefll t012 VDC), and the polar-try of
the connectmns.
0 If solar-pmwered, verify the Output voltage of the module
to be 6 to 7 VDC.
¢ Verify that the power cable 15 securely plugged mm the
power source and the Savl RF Relay input
0 Try a different power source.
Q Replace the power cable.
0 Venfy that the network cable is securely plugged into the
Savi RF Relay.
0 Verrly that the network cable ls securely plugged into the
cur-rest COM port on the computer.
0 Verify that me cable ltselh‘s not damaged.
0 Connect the Savl RF Relay cable to another COM port. .
‘ Tum Savt RF Relay power ciland then back on.
0 Call Savl technical support.
4-1
[hint-um
Truflulm fin,
modem and the
nous switches
the computer
19 RF modem Set—
mWorks MODE
}.
uler for tuned
vi RF Relay by
tches, or safety
rollage of the
var source Check
- all 3avi RF
md m polarity of
;e of the module
Jgged into Lhe
Hugged into the
llugged mm the
a! com port.
ck cnl
mink-nu
Technical-90pm 4 H) 1
Technical Supporf
If your Savi RF Relay presents a problem that neither this
manual nor troubleshooting lip can help you solve, you can
contad Savi technical support ln either of two ways:
‘ Telephone l-838-994—SAVI (1—888—9947284) (from Noflh
America only) or 1-650-428-0550 between 9:30 a.m. and 5
p.m, Pacific Tlme.
' Send e-mail to help@savl.com at any time.
Whether you use the telephone or e-mall, please have the
details of the problems at hand when you contact Savi.
Sort RF Ml, Imitation hill J—i

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