Schlage Lock NGREHPPD Wireless Door Lock User Manual

Schlage Lock Company Wireless Door Lock

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NGREHPPD User Manual

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User’s GuideTouchScreen Deadbolt with Alarm

2ENGLISHCONTENTSSecurity You Hear Instantly ......................2Customer Service and Help ..................3Lock Parts ................................................ 4Locking and Unlocking .............................5Replacing the Batteries ............................5Emergency Key Override ..........................5Programming the TouchScreen .................6Finding your Default Codes ................. 6About Programming ............................ 6Function Procedures ............................7Function Descriptions ..........................7Programming the Alarm ...........................8Powering the Alarm ............................. 8Adjusting the Sensitivity Level ............. 8Changing the Alert Setting ..................9Alert Setting Descriptions .................... 9Troubleshooting ..................................... 10Factory Default Reset ........................ 11My Codes ...............................................12Best Practices ....................................12Default Programming and User Codes Locations ........................................... 12Nexia Home Intelligence Functions ........14Function Descriptions ........................14The Nexia Home Bridge .....................14Function Procedures ..........................14Warranty and FCC/IC Statements ...........15 PLEASE KEEP THIS GUIDE This guide contains important information about your lock! • Default User Codes and Programming Code are located on the yellow sticker on the back of this guide! You will need these if you ever need to reset your lock back to factory default settings!• Instructions for adding and deleting user codes, changing the lock behavior, troubleshooting, customer service and more are explained in this guide!• The yellow sticker also contains your serial number, which may be needed for warranty and customer service support.NEED HELP?Please call customer support before returning the product to the store.Customer Service and HelpIf you need us to help you, we are here for you!Toll-Free Calling From:U.S.A.: (888) 805-9837Canada: (800) 997-4734Mexico: 018005067866Visit our web sites for videos, FAQs and more:Web: www.schlage.comREGISTER YOUR PRODUCTDocument your purchase and register your warranty at RegisterMySchlage.com, or use the included registration card.

3ENGLISHLOCK SETUPFollow these steps to get your lock set up and ready to use.1. More information coming soon.

4ENGLISHLOCK PARTSInside Schlage Button • Located on the inside of the door.• Has three distinct lights and used to set and program the alarm. Programming the Alarm on page 8.• This button does not lock or unlock the door.Thumbturn • Used to lock and unlock the door from the inside.Outside Schlage Button • Located on the outside of the door.Touchscreen • Remains unlit until the Outside Schlage Button is pressed.• Located on the outside of the door.• Used to enter codes for programming and unlocking.Cylinder • Used only in emergency situations to unlock the lock. Emergency Key Override on page 4.Alarm • Sounds alerts based on the chosen settings. Programming the Alarm on page 8.Bolt • Automatically extends and retracts when the touchscreen is used.• Manually extends and retracts when the thumbturn is rotated. EMERGENCY KEY OVERRIDEEmergency Key Override can be used when the battery is completely dead, or when no valid User Code is known.Insert key and rotate to unlock, just like any lock. See Replacing the Batteries on page 5.DOOR INTERIORAlarm AssemblyDOOR EXTERIORKeypad AssemblyOutside Schlage ButtonTouchscreenCylinderAlarmInside Schlage ButtonThumbturnBolt

5ENGLISHLOCKING AND UNLOCKING If you make a mistake while entering a User Code, press the Outside Schlage Button and start again.Locking from the Outside Locking from the InsidePress the Outside Schlage Button. The lock will lock.1Rotate the Inside Thumbturn.1 If the Lock & Leave feature is disabled, a valid User Code must be entered to lock the door. See Enable/Disable Lock & Leave on page 7.Unlocking from the Outside Unlocking from the InsidePress the Outside Schlage Button and then enter a valid User Code into the Keypad. The green success check mark will light and the lock will unlock.If the red error X lights, the User Code was not valid.Rotate the Inside Thumbturn. REPLACING THE BATTERIES Replace the batteries in your lock at the same time each year that you test and replace the batteries in your smoke alarms. This will ensure continued reliable operation.ELECTROSTATIC DISCHARGE WARNING!DO NOT TOUCH the green board! You may damage the lock.1. Remove the inside cover.2. Unsnap the battery cable, remove the battery tray and replace the batteries.3. Replace the battery tray with the batteries facing the door. Snap the battery cable to the tray and replace the cover.

6ENGLISHProgramming Procedures Extend the deadbolt before beginning. Determine how long you want your user codes to be BEFORE adding any user codes. If you change the user code length after adding user codes, all existing user codes will be deleted!Finding your Default CodesDefault Codes are located on the back of the Alarm Assembly, and on the back of this guide. Want to see a video of programming before you begin? Browse to www.schlage.com. The lock comes preset with a unique default Programming Code and two unique default User Codes. You can either use these codes to operate your lock or change them using the instructions in this guide. User Codes can also be programmed using the Nexia Home Intelligence System. Browse to www.nexiahome.com for more information.Green Check MarkBlinks when a number key is pressed and when a function is complete.Red XIf there is a problem during programming, you will see the red error X.Outside Schlage ButtonThe Schlage button is the ﬁ rst button you will press in the programming process.TouchScreenUse the numbers on the TouchScreen to enter codes and for programming. PROGRAMMING THE TOUCHSCREENFunction Enter Programming Mode Function StepsAdd User Code6 Digit Programming CodeNew 4-8 Digit User CodeSame New 4-8 Digit User CodeBlinking 2 blinks + 2 beeps Delete User Code6 Digit Programming Code4-8 Digit User CodeSame 4-8 Digit User CodeBlinking 2 blinks + 2 beepsChange Programming Code6 Digit Programming CodeNew 6 Digit Programming CodeSame New 6 Digit Programming CodeBlinking 2 blinks + 2 beepsEnable Vacation Mode6 Digit Programming Code2 blinks + 2 beepsBlinking Disable Vacation Mode 6 Digit Programming Code 2 blinks + 2 beepsProgramming IndicatorBlinks while in Programming Mode.

7ENGLISH You can add or delete another User Code, without leaving programming mode. Press 1 or 2 respectively after the green success symbol and start at the Function Steps again. If you make a mistake, press the Outside Schlage Button to leave Programming Mode, and then start over. Programming Mode will automatically time out after 30 seconds of inactivity.Programming DescriptionsAdd User Code User Codes are used for unlocking the lock. Codes can be 4 - 8 digits long. All codes must be the same length. See Change User Code Length.Delete User Code Removes one User CodeChange Programming CodeThe Programming Code is used to put the lock into Programming Mode. It is 6 digits long.Enable Vacation Mode When Vacation Mode is enabled, no User Codes can be entered into the TouchScreen. This provides extra security while you are away from your home for an extended period of time.Disable Vacation Mode Returns lock to normal operation.Enable/Disable Beeper The beeper can be turned off if desired. Beeps will still sound during programming.Delete ALL User Codes Removes ALL User Codes from the lock.Enable/Disable Lock & LeaveWhen Lock & Leave Mode is enabled, the lock can be locked from the outside by simply pressing the Outside Schlage Button. When disabled, a User Code must be entered to lock from the outside. This feature is enabled by default.Change User Code LengthYou can change the length of the User Codes in your lock. User Codes can be 4 - 8 digits in length. Default is 4 digits. Changing the User Code length will delete all existing User Codes!Enable/Disable Auto LockWhen Auto-Lock is enabled, the lock will automatically relock itself 30 seconds after being unlocked. This feature is disabled by default.Function Enter Programming Mode Function StepsEnable/Disable Beeper6 Digit Programming CodeEnable: 2 blinks + 2 beepsDisable:1 blink + 1 beepBlinkingDelete ALL User Codes6 Digit Programming CodeWait for 6 Digit Programming CodeBlinking 3 blinks +3 beeps3 blinks + 3 beeps Warning Removes ALL User Codes from the lock. User Codes cannot be retrieved after they are deleted! Enable/Disable Lock & Leave6 Digit Programming CodeEnable: 2 blinks + 2 beeps Disable:1 blink + 1 beepBlinkingChange User Code Length6 Digit Programming CodeDesired User Code Length2 blinks +2 beepsBlinking Warning Changing the User Code length will delete all existing User Codes!Enable/Disable Auto Lock6 Digit Programming CodeEnable: 2 blinks + 2 beepsDisable:1 blink + 1 beepBlinking

8ENGLISHPowering the AlarmThe alarm is turned off by default. After installation, you’ll need to turn on your alarm. Program the alarm using the Inside Schlage Button, shown below. Not sure your alarm is turned on? Simply press the Inside Alarm Button once. It will beep and light up to conﬁ rm it is activated. If it does not, try turning the alarm on again, and check the batteries. For videos and more, browse to alarm.schlage.com.Turn the AlarmONPress and holdRelease after ﬁ rst ﬂ ash (about 5 seconds)Turn the AlarmOFFPress and holdRelease after second ﬂ ash (about 6 seconds) Adjusting the Sensitivity LevelThe lock comes preset to a sensitivity level of three. If your alarm is sounding too frequently, or not frequently enough, try changing this setting.You do not need to adjust this setting unless the alarm is sounding too frequently or not frequently enough.Press and holdClick the button until the number of ﬂ ashes matches your desired sensitivity setting.Release after third ﬂ ash (about 10 seconds).1 - 5 Flashes As you cycle through the ﬁ ve levels, the alarm will beep the same number of times as each setting level. 123451 2 3 4 5Sensitivity Level/BeepsLOW HIGH PROGRAMMING THE ALARM

9ENGLISHChanging the Alarm SettingAfter you power on the alarm, it will be preset to the Forced Entry alert, by default. If you want to change it from Forced Entry to another alert setting, follow these simple steps:The alarm must ﬁ rst be powered on before changing the alert setting!Press and hold.Release after ﬁ rst ﬂ ash (about 2 seconds)Tamper Alert Click the button until the MIDDLE light is lit.SENSITIVITYActivity Alert Click the button until the LEFT light is lit.Forced Entry Alert Click the button until the RIGHT light is lit. Alert Setting DescriptionsALARM DESCRIPTION TRIGGER LIGHTS SOUNDSActivity Perfect for monitoring doors while you’re at home.• After the alarm is triggered, there is a built-in 3-second delay for it to resetEvery time the door opens or closesMiddle LED light ﬂ ashesTwo short beepsTamper As the most sensitive alert setting, the Tamper Alert senses even subtle activity at the lock, not just when the door opens, notifying you immediately of any tampering.• Built-in 60-second delay before device alarms allows you to exit and lock the doorEvery time the thumbturn/lock is disturbedLeft and right LED lights ﬂ ash alternately15 second Alarm(90 dB=similar to the volume of your smoke alarm)Forced EntryPerfect for nighttime or when you’re away from home.• Acts as an effective deterrent by instantly alerting you, and others nearby, at ﬁ rst impact against your door• Least sensitive mode – many choose to use this alert setting all the timeEvery time signiﬁ cant force pushes against the door—like when someone tries to kick it in.All lights on the LED track ﬂ ashThree-minute shrill, steady alarm(90 dB=similar to the volume of your smoke alarm) If you want to silence an alarm early, press and hold the Inside Schlage Button until the alarm sound stops.

10ENGLISHPROBLEM SOUNDS LIGHTS SOLUTIONAlarm sounds too frequently or false alarmAlarm — Sensitivity level is too high (at 1 or 2) and should be adjusted to a less sensitive level (3, 4 or 5). See Adjusting the Sensitivity Level on page 8.The tamper alert is not sounding.— — There is a 60-second delay before device alarms to allow you to exit and lock the door. See Alert Setting Descriptions on page 9.I forgot my Programming Code.— — Check the back of this guide or the back of the Alarm Assembly for default Programming Code.If needed, restore lock to factory settings. See Factory Default Reset on page 11.I need to delete a User Code that I don’t remember.— — Delete all User Codes. Then add all needed User Codes back into the lock. See Programming the TouchScreen on page 6.User Code does not unlock lock.1 beep 1 Red X User Code entered is not a valid User Code.User Code cannot be entered after Outside Schlage button is pressed1 beep 1 Red X Vacation Mode is enabled. Disable Vacation Mode. See Disable Vacation Mode on page 6.User Code cannot be entered after Outside Schlage button is pressed.1 beep 1 Red X Too many incorrect User Codes have been entered. Wait 30 seconds and try again.If keypad does not respond after 30 seconds, then replace battery. See Replacing the Batteries on page 5.User Code cannot be entered after Outside Schlage button is pressed1 beep 1 Red X Batteries are dead. See Replacing the Batteries on page 5.Backlighting does not come on when Outside Schlage button is pressed and User Code cannot be entered.— — Batteries are completely dead and no electronic operations are possible. See Replacing the Batteries on page 5.After entering a User Code to unlock the lock, the yellow dot is ﬂ ashing and there is a delay before unlock.— Yellow dot ﬂ ashingBattery is low and should be replaced. See Replacing the Batteries on page 5.Inside Alarm Button is ﬂ ashing but no alarms are sounding.— 3 Red X ﬂ ashes every 5 minutesBattery is low and should be replaced. See Replacing the Batteries on page 5.Pressing Schlage button when lock is unlocked does not cause lock to relock.— — The Lock & Leave feature is not enabled. See Enable/Disable Lock & Leave on page 7.Lock will not stay in programming mode.— Yellow dot ﬂ ashingAn incorrect entry was made during the programming process.Alarm will not sound. — — Alarm is turned off.TROUBLESHOOTING

11ENGLISHPROBLEM SOUNDS LIGHTS SOLUTIONCannot add a new User Code— Yellow dot ﬂ ashing“1” was not pressed after entering programming mode.2 beep 2 Red X 30 User Codes already exist. Delete a User Code before adding a new one. See Delete User Code on page 6.2 beep 2 Red X Second User Code entry did not match ﬁ rst User Code entry.2 beep 2 Red X The new User Code matches the ﬁ rst 4 - 6 digits of the existing Programming Code.Cannot delete a User Code — Yellow dot ﬂ ashing“2” was not pressed after entering programming mode.2 beep 2 Red X First User Code entered did not match any current User Code.2 beep 2 Red X Second User Code entered did not match ﬁ rst User Code entry.Cannot change Programming Code.Yellow dot ﬂ ashing“3” was not pressed after entering programming mode.2 beep 2 Red X Second Programming Code entered did not match ﬁ rst Programming Code entered.2 beep 2 Red X Programming code entered second time is incorrect.2 beep 2 Red X First 4 - 6 digits of new Programming Code match an existing User Code.Cannot delete all User Codes— Yellow dot ﬂ ashing“6” was not pressed after entering programming mode.Deadbolt will not extend or retract as expected.Several beepsRed X ﬂ ashingCheck door preparation to make sure the bolt is not jammedBatteries are weak and should be replaced.NEXIA services are not available.— — The lock has not been properly enrolled into a bridge. Factory Default ResetWhen should you perform a Factory Default Reset?• If you want to move the lock to a different door• If you have forgotten your Programming Code, you can restore the default codes WARNING Locate the default programming and User Codes on the back of this guide or the back of the Alarm Assembly before beginning! Default programming and User Codes will be restored. All existing User Codes and current Programming Code will be erased. CUSTOMER SERVICE CANNOT RETRIEVE LOST DEFAULT CODES! DO NOT RESTORE FACTORY SETTINGS UNLESS YOU CAN LOCATE THE DEFAULT CODES.1. Disconnect the batteries. See Replacing the Batteries on page 5.2. Press and hold the Outside Schlage Button.3. While holding the Outside Schlage Button, reconnect the batteries.4. Release the Outside Schlage Button.The lock will go through the setup routine again. See the TouchScreen Deadbolt with Alarm Installation Guide for more information.

12ENGLISHMY CODESUse these tables to record Programming and User Codes that you program into the lock.The Programming Code can be any combination of six numbers entered into the keypad to put the lock in programming mode. The ﬁ rst 4 - 6 numbers (depending on User Code length) must be different from all of the User Codes currently in the lock. One Programming Code is programmed into the lock by default. This code can be found on the yellow stickers, one on the back of the Alarm Assembly and one on the back of this guideUser CodesA User Code can be any combination of 4 - 8 numbers entered into the keypad to unlock the lock. These four digits must be different from the ﬁ rst four digits of the Programming Code. Two User Codes are programmed into the lock by default. These two codes can be found on the yellow stickers, one on the back of the Inside Alarm Assembly and one on the back of this guide.Best Practices• Give each person their own unique User Code.• Change User and Programming Codes periodically to ensure security.Default Programming and User Codes LocationsCodes are located on the sticker on the back of this guide. They are also located on the back of the Alarm Assembly. Use a pencil to enter the codes in the boxes so you can easily change them later. Up to 30 User Codes can be stored in the lock at one time.installation or programming, don’t return the Keypad Lock to the store. Our Schlage Customer Service representatives are ready to help.Toll-Free: 1.888.805.9837Live Chat: schlage.comIngersoll Rand Residential Solutions, a business comprised of well-known brands like Schlage® and Trane®, delivers safety, comfort and ef ciency to homeowners throughout North America. Our quality products, services and solutions include mechanical and electronic locks, heating and air conditioning systems, indoor air quality solutions, advanced controls, portable security systems and remote home management. moc.dnarllosregni.www 4681-748-008 moc.egalhcs.www moc.enart.www If you have questions about any part of installation or programming, don’t return the Keypad Deadbolt with Built-in Alarm to the store. Our Schlage Customer Service representatives are ready to help.Toll-Free: 1.888.805.9837Live Chat: schlage.comTo learn more about this product, scan the code with your smartphone.Download the app at scanlife.com.© 2012 Ingersoll RandAll rights reserved.Printed in Country24060857 Rev. 06/12-a124060857Default Programming CodeDefault User CodesDefault CodesSCHLAGE00000000BE469Firmware Ver.: xxx-xProgramming Code: 000000User Code A: 0000User Code B: 00000000000-00000000000FCC ID: xxxxxxxxSCHLAGE00000000BE469Firmware Ver.: xxx-xProgramming Code: 000000User Code A: 0000User Code B: 00000000000-00000000000FCC ID: xxxxxxxxThe same codes are located in both places.SCHLAGE00000000BE469Firmware Ver.: xxx-xProgramming Code: 000000User Code A: 0000User Code B: 00000000000-00000000000FCC ID: xxxxxxxxSCHLAGE00000000BE469Firmware Ver.: xxx-xProgramming Code: 000000User Code A: 0000User Code B: 00000000000-00000000000FCC ID: xxxxxxxx DO NOT remove the sticker from the back of the lock! If you lose your programming code, you can reset your lock back to these default codes.

13ENGLISHDATE PROGRAMMING CODEUSER NAME USER CODEExample: John Smith 12341. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. 26. 27. 28. 29. 30.

14ENGLISHNEXIA HOME INTELLIGENCE FUNCTIONSThis lock is equipped with a Z-Wave radio, which allows it to integrate seamlessly with the Nexia Home Intelligence System. Enrolling is the process of adding the lock to your Nexia Home Intelligence account. To enroll the lock, you must ﬁ rst have a Nexia Home Bridge and Nexia Home Intelligence account.Function DescriptionsEnroll the Lock Turns the Z-Wave radio on and enrolls the lock.Verify Lock Enrollment Veriﬁ es that the lock is enrolled in a Z-Wave network. You do not need to put the Bridge into enrollment mode for veriﬁ cationUnenroll the Lock Unenrolls the lock and turns the Z-Wave radio off.The Nexia Home BridgeTo enroll the lock, you must ﬁ rst put your Nexia Home Bridge into enrollment mode:1. Install a fresh, high-quality 9V battery into the Bridge.2. Hold the Bridge within 6 feet (1.8 meters) of the lock throughout the entire enrollment process.3. Press and release the plus (+) button on the Bridge. 4. Then perform the following functions on the lock.To unenroll the lock, you must ﬁ rst put your Nexia Home Bridge into unenrollment mode:1. Install a fresh, high-quality 9V battery into the Bridge.2. Hold the Bridge within 6 feet (1.8 meters) of the lock throughout the entire unenrollment process.3. Press and release the minus (-) button on the Bridge. 4. Then perform the following steps on the lock. Function ProceduresFunction Enter Programming Mode Function StepsEnroll the Lock6 Digit Programming CodeORBlinking The lock was enrolled.The lock was not enrolled.Verify Lock Enrollment6 Digit Programming CodeORBlinking The lock is enrolled.The lock is not enrolled.Unenroll the Lock6 Digit Programming CodeORBlinking The lock was unenrolled.Unerollment failed. The lock is still enrolled. For more information about Nexia Home Intelligence, please browse to www.nexiahome.com. The Z-Wave radio is disabled by default to conserve battery life. When the lock is enrolled for the ﬁ rst time, the radio is automatically enabled. If you no longer wish to use the Nexia Home Intelligence system, make sure to unenroll the lock to conserve battery life.+-Plus ButtonMinus Button

Ingersoll Rand Residential Solutions, a business comprised of well-known brands like Schlage® and Trane®, delivers safety, comfort and efﬁ ciency to homeowners throughout North America. Our quality products, services and solutions include mechanical and electronic locks, heating and air conditioning systems, indoor air quality solutions, advanced controls, portable security systems and remote home management.800-847-1864 www.ingersollrand.com www.schlage.com www.trane.comIf you have questions about any part of installation or programming, don’t return the Keypad Deadbolt with Built-in Alarm to the store. Our Schlage Customer Service representatives are ready to help.Toll-Free: 1.888.805.9837Live Chat: schlage.comTo learn more about this product, scan the code with your smartphone.Download the app at scanlife.com.© 2012 Ingersoll RandAll rights reserved.Printed in Country24060840 Rev. 09/12-a524060840Default Programming CodeDefault User CodesPlace Sticker HereDefault Codes

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