SecuGen 5386X USB Fingerprint Device User Manual
SecuGen Corporation USB Fingerprint Device
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User Manual
SecuGen® Hardware Installation Guide
USB Port Devices
For problems or questions, send email to techsupport@secugen.com.
DC1-0011A Rev F
Copyright © 2003 SecuGen Corporation. All rights reserved. SecuGen is a registered trademark of SecuGen Corporation. All other marks may be properties of their respective owners.
For Best Results when
Reading a
Fingerprint
:
1. When using your SecuGen fingerprint device, place the flat part o
f
your finger (NOT the very tip) so that
it covers the sensor window
almost completely.
2. Don’t use too much pressure.
You only need to apply as much
pressure as you would need to hold a piece of paper between you
r
thumb and forefinger.
Troubleshooting Tips
Device initialized, but fingerprints aren’t captured.
SecuGen® USB devices cannot operate at the same time as high speed
USB devices like cameras or some audio devices.
Such devices must be
turned o
ff before fingerprints can be captured due to the USB
bandwidth limitation.
Device won’t power on.
Make sure the SecuGen device is plugged into either the USB port on
the host computer or a self-
powered hub. The SecuGen Mouse,
OptiMouse, and
Keyboard have slightly higher power requirements than
the SecuGen Hamster, and require a dedicated USB port to operate.
For example, the SecuGen OptiMouse will not operate when plugged
into a USB port on a multiple port keyboard. This is because power
cannot be shared between the two devices. Instead, plug the SecuGen
OptiMouse into the host computer’s USB port.
I’ve lost my driver CD.
You may obtain the most recently updated drivers from SecuGen
by
downloading the Easy Installation program from
the SecuGen website
at www.secugen.com/download. See instructions on the left.
Connecting your SecuGen®
USB
Fingerprint Device
Step 1 Connect the USB cable to the USB port on the host computer.
Step 2 The New Hardware Wizard
will appear when the device is
connected. This will search for all necessary drivers on your
biometric
software application CD or Device Driver CD. Click Next.
Step 3 Choose option, “Search for driver…” and click Next.
Step 4 Insert CD, select CD-ROM and click Next.
Step 5 Click Finish to complete device driv
er installation after all
necessary files are copied.
NOTE:
- Windows 95 and NT do not support the USB standard interface.
-
If the New Hardware Wizard does not appear, you can install the driver by
running SecuGen’s Easy Installation program. See sidebar on the left.
Using
Easy Installation
to Install
SecuGen Device Drivers
Step 1 Be sure to connect the SecuGen
device to your computer first.
Step 2 If the New Hardware Wizard does not
appear, you can run the Easy Installation
program to install the driver.
Step 3 Open the Easy Installation program.
When the first dialog window appears, click
on “USB Driver.”
Step 4 Select the device you wish to install.
Step 5 After installation, you may run the
Device Diagnostic Tool to test the device by
checking the box. Click Done to close the
program.
FCC NOTICE
INFORMATION FOR THE USER
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following
measures:
1) Reorient or relocate the receiving antenna.
2) Increase the separation between the equipment and receiver.
3) Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
4) Consult the dealer or an experienced radio/TV technician for help.
The user may find the following publication prepared by the Federal Communications
Commission helpful:
"How to Identify and Resolve Radio-TV Interference Problems" (Stock
Number 004-000-00345-4).
Available exclusively from the Superintendent of Documents, Government Printing
Office, Washington, DC 20402 (telephone 202-512-1800).
FCC WARNING
Changes or modifications not expressly approved by the party responsible for
compliance to Part 15 of the FCC Rules could void the user's authority to operate the
equipment.
CE NOTICE
INFORMATION FOR THE USER
This equipment has been tested and found to comply with the limits for a Class B or
Class 2 digital device, pursuant to EN 55022 Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in which case the
user will be required to correct the interference at the expense of the user.
The user may find the following publication prepared by the Federal Communications
Commission helpful:
"How to Identify and Resolve Radio-TV Interference Problems" (Stock Number
004-000-00345-4).
Available exclusively from the Superintendent of Documents, Government Printing
Office, Washington, DC 20402 (telephone 202-512-1800).
WARNING
Changes or modifications not expressly approved by the party responsible for
compliance to EN 55022 Rules could void the user's authority to operate the equipment.
This Class B digital apparatus meets all requirements of the Canadian Interference-
Causing Equipment Regulations.
Cet appareil numérique de la classe B respecte toutes les exigences due Réglement sur
le matériel brouilleur du Canada.