Secure Care EP0001 Staff Pendant User Manual Staff Pendant User Guide

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Document Description	Exhibit D Users Manual per 2 1033 b3
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Date Submitted	2007-03-29 00:00:00
Date Available	2007-03-29 00:00:00
Creation Date	2007-02-20 13:22:05
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Document Author:	gmartel

Secure Care Products, Inc.
Staff Pendant
User Guide
REV. (A)
2/07/07
Table of Contents
1. Important Notices .......................................................................................................... 1
2. Intent of the Staff Pendant Device ............................................................................... 6
Intent of Staff Pendant..................................................................................................... 6
Purchasing New Staff Pendants...................................................................................... 6
Staff Pendant Description and specifications.................................................................. 7
3. Application of Pendant.................................................................................................. 8
Lanyard Application ......................................................................................................... 8
Belt Clip Application......................................................................................................... 8
Purpose ........................................................................................................................... 8
Storage ............................................................................................................................ 9
How to use the Staff Pendant.......................................................................................... 9
4. Daily Pendant Testing Log.......................................................................................... 11
5. Warranty Statement ..................................................................................................... 12
6. Compliance Information Statement ........................................................................... 17
7. Secure Care Software Registry Keys ........................................................................ 18
8. FCC Information........................................................................................................... 19
9. Other ............................................................................................................................ 20
Secure Care Staff Pendant User Guide
ii
1. Important Notices
PLEASE READ THIS MANUAL BEFORE BEGINNING
THE INSTALLATION OF A SECURE CARE SYSTEM
This installation manual is provided for reference by purchasers and
installers of Secure Care Products, Inc.’s (“Secure Care’s”) systems. This manual
is not intended as a catalog of warnings for the protection of anyone or as a
substitute for obtaining professional training or assistance in the design of a
facility’s security procedures and systems, or in the installation, set-up, testing,
support, operation, maintenance, repair or use of Secure Care’s systems. Nothing
in this manual modifies the terms of Secure Care’s General Product Warranty
Statement or of any written agreement signed by Secure Care or creates further
warranties or extends benefits of any sort to anyone beyond those already
expressly established in Secure Care’s General Product Warranty Statement and
in any written contract signed by Secure Care.
1. Secure Care is Not Responsible for the Locks
ALL LOCKS USED WITH SECURE CARE’S SYSTEM ARE
DESIGNED, MANUFACTURED, LABELED AND DELIVERED
SOLELY BY AN INDEPENDENT VENDOR OVER WHOM SECURE
CARE HAS NO CONTROL AND FOR WHOSE ACTIONS OR
FAILURES TO ACT SECURE CARE DISCLAIMS ALL
RESPONSIBILITY. REGARDLESS OF WHETHER THE LOCKS
CARRY SECURE CARE’S LOGO OR NAME OR ANY OTHER
TRADEMARK, SERVICE MARK OR TRADE NAME USED OR
CLAIMED BY SECURE CARE, SECURE CARE DISCLAIMS ALL
WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THE
LOCKS AND/OR THEIR USE WITH OR OPERATION IN THE
SECURE CARE SYSTEM, INCLUDING, WITHOUT LIMITATION,
ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE, TITLE AND/OR NONINFRINGEMENT. SECURE CARE ALSO DISCLAIMS ALL
OBLIGATIONS WITH RESPECT TO THE LOCKS AND/OR THEIR
USE WITH OR OPERATION IN THE SECURE CARE SYSTEM THAT
MIGHT OTHERWISE ARISE OR BE IMPLIED FROM THE FACT
THAT SUCH LOCKS CARRY SECURE CARE’S LOGO OR NAME
OR ANY OTHER TRADEMARK, SERVICE MARK OR TRADE
NAME USED OR CLAIMED BY SECURE CARE OR FROM THE
DELIVERY OR INSTALLATION OF THE LOCKS WITH SECURE
CARE SOFTWARE, PARTS AND/OR PRODUCTS OR FROM A
Secure Care Staff Pendant User Guide
COURSE OF DEALING OR USAGE IN TRADE. ALL
RESPONSIBILITY FOR DESIGNING, MANUFACTURING,
LABELING AND WARNING OF HIDDEN DEFECTS OR DANGERS
IN THE LOCKS AND/OR THEIR USE WITH AND OPERATION IN
THE SECURE CARE SYSTEM RESTS EXCLUSIVELY WITH THE
INDEPENDENT VENDOR, AND ANY CLAIMS, COSTS, DAMAGES
OR LIABILITIES ARISING FROM THE LOCKS AND/OR THEIR USE
WITH OR OPERATION IN THE SECURE CARE SYSTEM SHALL BE
MADE SOLELY AGAINST THE INDEPENDENT VENDOR.
2. Secure Care Is Not Responsible for The Computer Hardware.
IF YOU PURCHASE COMPUTER HARDWARE THROUGH SECURE
CARE AND REQUEST THAT SECURE CARE SOFTWARE BE
INSTALLED AND TESTED ON THAT HARDWARE AT THE
FACTORY, SECURE CARE WARRANTS ONLY THAT THE
HARDWARE AND THE SOFTWARE PACKAGES WERE
INSTALLED, SET-UP AND TESTED PRIOR TO SHIPMENT IN
ACCORDANCE WITH ALL SECURE CARE PRODUCT MANUALS
AND THAT, AT THE TIME THE HARDWARE AND THE
SOFTWARE PACKAGES WERE FINALLY INSPECTED AT THE
FACTORY, THEY WERE PERFORMING (SUBJECT TO SECURE
CARE’S SPECIFIED TOLERANCES) IN ACCORDANCE WITH
SECURE CARE’S SPECIFICATIONS. SECURE CARE WILL NOT BE
RESPONSIBLE FOR ANY DEFECTS IN OR PROBLEMS CAUSED
BY THE HARDWARE, ALL CLAIMS FOR WHICH MUST BE MADE
TO THE HARDWARE MANUFACTURER AND/OR VENDOR.
SECURE CARE DISCLAIMS ALL WARRANTIES, EXPRESS OR
IMPLIED, WITH RESPECT TO THE HARDWARE AND/OR ITS USE
WITH OR OPERATION IN THE SECURE CARE SYSTEM,
INCLUDING, WITHOUT LIMITATION, ALL IMPLIED
WARRANTIES OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, TITLE AND/OR NON-INFRINGEMENT.
SECURE CARE ALSO DISCLAIMS ALL OBLIGATIONS WITH
RESPECT TO THE HARDWARE AND/OR ITS USE WITH OR
OPERATION IN THE SECURE CARE SYSTEM THAT MIGHT
OTHERWISE ARISE OR BE IMPLIED FROM THE FACT THAT
SUCH HARDWARE CARRIES SECURE CARE’S LOGO OR NAME
OR ANY OTHER TRADEMARK, SERVICE MARK OR TRADE
NAME USED OR CLAIMED BY SECURE CARE OR FROM THE
DELIVERY OR INSTALLATION OF THE HARDWARE WITH
SECURE CARE SOFTWARE, PARTS AND/OR PRODUCTS OR
FROM A COURSE OF DEALING OR USAGE IN TRADE. ALL
RESPONSIBILITY FOR DESIGNING, MANUFACTURING,
LABELING AND WARNING OF HIDDEN DEFECTS OR DANGERS
IN THE HARDWARE AND/OR ITS USE WITH AND OPERATION IN
THE SECURE CARE SYSTEM RESTS EXCLUSIVELY WITH THE
Secure Care Staff Pendant User Guide
HARDWARE MANUFACTURER AND/OR VENDOR, AND ANY
CLAIMS, COSTS, DAMAGES OR LIABILITIES ARISING FROM
THE HARDWARE AND/OR ITS USE WITH OR OPERATION IN THE
SECURE CARE SYSTEM SHALL BE MADE SOLELY AGAINST
THE HARDWARE MANUFACTURER AND/OR VENDOR.
3. Several Factors Outside the Secure Care System Can Affect its
Performance
Secure Care’s software, parts and products are designed for operation in a
wireless system. However, the range, performance, and predictability of
any wireless system, including Secure Care’s, is dependent on several
factors, including, but not limited to, the following: building structure;
environmental extremes (e.g., temperature, earth tremors, air pollution,
etc.); the proximity of other wireless devices; the presence of variable
speed products; sources of Radio Frequency Interference (RFI); physical
orientation and positioning of the equipment; and sources of Electro Static
Discharge (ESD). Secure Care cannot be responsible for the effect of
these types of factors on operation of its software, parts and products.
4. The Secure Care System Must be Properly Installed
Secure Care's system must be installed, set-up, tested, supported, operated,
maintained, repaired and used only in accordance with all manuals and
instructions (including the user, installation, technical and other manuals)
issued by Secure Care (the "Product Manuals"). It is your responsibility to
assure that any person who might be installing, setting-up, testing,
supporting, maintaining or repairing the Secure Care system knows the
contents of and has access to the Product Manuals and has successfully
completed Secure Care technical training. It is also your responsibility to
assure that any person who might be operating or using this Product
knows the contents of and has access to the Product Manuals and has
successfully completed Secure Care in-service training. Secure Care can
not be responsible for performance problems caused by a failure to follow
prescribed and appropriate procedures for installation, set-up, testing,
support, operation, maintenance, repair and use.
All adjustable features on new and repaired Secure Care software, parts
and products are shipped with “factory default” settings. These “factory
default” settings may not comply with building and life safety codes or
other applicable laws and regulations in the location where they are
installed or operated. Secure Care strongly recommends, therefore, that
the settings on all Secure Care software, parts and products be checked
and, if necessary, reset to comply with local building and life safety codes
and other applicable laws and regulations at the time of any installation,
set-up, testing, support, maintenance or repair.
Secure Care Staff Pendant User Guide
5. Performance of the Secure Care System Software Depends on Proper
Maintenance
Secure Care’s system is driven by software. However, the performance
and reliability of any software-driven system depends on adequately
maintaining the recommended minimum configuration of computing
platform, operating systems and applications programs and on regularly
performing industry-standard and application-specific backup processes.
If recommended minimum configurations of computing platform,
operating systems, and applications programs are not adequately
maintained, or if appropriate backups are not regularly performed, the
software may not drive the system as intended. Secure Care cannot be
responsible for operational problems caused by a failure to perform these
maintenance and backup procedures.
6. Only a Qualified Service Technician Should Work on a Secure Care
System
Secure Care does not authorize, and strongly recommends against, any
installation or field replacement of software, parts or products by
untrained contractors or facility staff. Such work can be hazardous, can
render the system ineffective and will void any Secure Care warranty or
liability that might otherwise relate to the system.
Before any software, parts or products which have been designed and
manufactured by Secure Care can be safely installed, set-up, tested,
supported, maintained or repaired, technical training in accordance with
standards established by Secure Care is required. Regardless of how
Secure Care’s software, parts or products are obtained, they should not be
installed, set-up, tested, supported, maintained or repaired by any person
who has not satisfactorily completed that technical training (a “qualified
service technician”.) When Secure Care’s software, parts or products are
sold separately from installation services, it is assumed that only a
qualified service technician will conduct any installation, set-up, testing,
support, maintenance or repair involving that software, part or products.
7. Any Work Must Comply with Electrical and Life Safety Codes
It is important that any installation, set-up, testing, support, operation,
maintenance, repair or use involving the system comply with all local and
national electrical and life safety codes. If you have any questions about
compliance with those codes, please contact your local authorities.
8. Immediately Have Replacements or Repairs Checked On-Site by a
Qualified Service Technician
Secure Care receives and responds to telephone and dial-in inquires (the
“Help Line”) about its software, parts and products for the purpose of
Secure Care Staff Pendant User Guide
discussing users’ experiences with Secure Care’s system, helping users
better understand how their systems work, and providing ideas about what
may be causing difficulties. However, Secure Care cannot accurately
diagnose the cause of any problems or give complete instructions on how
to fix problems over the telephone or Internet. The only way to assure that
software, parts or products are installed, set-up, tested, supported,
maintained or repaired correctly or that a Secure Care system is
functioning properly is to have it examined on site by a qualified service
technician. In addition, Secure Care software, parts and products cannot
be operated or used correctly by anyone who has not successfully
completed Secure Care in-service training. Secure Care’s Help Line is not
a substitute for on-site diagnosis and servicing by a qualified service
technician or for successful completion of Secure Care in-service training.
Secure Care strongly recommends that any installation, set-up, testing,
support, maintenance or repair of a system that is performed by a person
who has not satisfactorily completed technical training in accordance with
standards established by Secure Care be immediately checked on-site by a
person who has completed that technical training.
WARNING: EVEN SLIGHT MODIFICATIONS TO THE SYSTEM OR
CHANGES IN THE OPERATING ENVIRONMENT MAY CAUSE
SECURE CARE’S SYSTEM TO MALFUNCTION. THE ONLY WAY
TO ASSURE THAT SECURE CARE’S SYSTEM HAS BEEN
INSTALLED, SET-UP, TESTED, SUPPORTED, MAINTAINED AND
REPAIRED CORRECTLY IS TO HAVE A QUALIFIED SERVICE
TECHNICIAN DO THE WORK.
9. The Secure Care System is not a Substitute for Careful Identification
and Monitoring by Professional Staff
Secure Care’s software, parts and products have been designed to augment
a facility’s reasonable procedures for protecting residents and patients.
However, no system or combination of procedures and equipment can
eliminate all risk or assure complete security. Secure Care’s system is not
intended as a substitute for the careful identification and monitoring of
residents and patients by a facility’s professional staff.
Secure Care Staff Pendant User Guide
2. Intent of the Staff Pendant
Device
Contents include:
Topic:
Page:
Intent of Staff Pendant..................................................................................................... 6
Purchasing New Staff Pendants...................................................................................... 6
Staff Pendant Description and specifications.................................................................. 7
Intent of Staff Pendant
The Secure Care Products Staff Pendant was designed to allow facility staff members to be able to
put the Secure Care Products ID Exit panel into an escort mode without having to manually enter
an authorized escort/reset code at the exit panel keypad. This will allow for easier travel and
movement of staff with residents of infants throughout the facility and covered (protected) areas.
Purchasing New Staff Pendants
Staff Pendants are purchased directly from Secure Care Products, Inc. Part #
A27010900. Please call (800) 451-7917 to order new units.
Staff Pendants are warranted 12 months per the attached General Product
Warranty Statement.
Staff Pendants replaced under warranty is required to be returned to Secure Care
Products, Inc. within two weeks, utilizing return shipping label provided by
Secure Care Products, Inc.
Secure Care Staff Pendant User Guide
Staff Pendant Description and specifications
The Staff Pendant will be used with the Secure Care Products 135 ID Exit systems. The Staff
Pendant will be worn by staff members on a belt clip or by a neck lanyard. The pendant will allow
them to escort a monitored resident/infant through a protected perimeter.
Specifications:
Case
Polycarbonate Plastic
Sealing Method
Ultrasonic Weld or equivalent
Input Power
3 Volt Lithium Battery
Operating Frequency
13.56MHz AM
Transmitter Life
12 Months
Markings
Engraved with pendant ID #, Exp. date,
Part #, FCC ID, IC #
Certifications
FCC, IC
FCC ID
KNKEP0001
Secure Care Staff Pendant User Guide
3. Application of Pendant
Contents include:
Topic:
Page:
Lanyard Application ......................................................................................................... 8
Belt Clip Application......................................................................................................... 8
Purpose ........................................................................................................................... 8
Storage ............................................................................................................................ 9
How to use the Staff Pendant.......................................................................................... 9
Lanyard Application
Locate the small metal clip on one end of the lanyard. Attach the clip to the small loop on
the pendant. Adjust the lanyard loop and hang around your neck.
Belt Clip Application
Remove adhesive backing from belt clip unit and press firmly against the engraved side of the
pendant. Squeeze clip and apply to belt or pocket.
Purpose
The purpose of the Secure Care Escort Pendant is to provide a safe and
controlled method for escorting a resident/patient/infant wearing a transmitter
through an exit without the need to punch in a code.
Secure Care Staff Pendant User Guide
Storage
Because this escort pendant can allow anyone who operates it to open a door
that is armed/locked due to a transmitter being present, it is imperative that
this device be kept in a controlled or locked environment such as a location
where prescription meds are kept.
Only those staff members with access to these controlled areas would have
access to the escort pendant, thus minimizing the risk of it falling into the
hands of a non-authorized staff member.
How to use the Staff Pendant
•
Bring the resident/patient/infant wearing transmitter within range of the
exit panel antenna, so that the red armed/locked red light is lit on the
panel.
Secure Care Staff Pendant User Guide
Application of Pendant
•
Within a 2 foot range of the exit panel antenna, press and hold the red
button on the Escort Pendant for 3 continuous seconds until the panel
beeps and the top center light flashes red.
•
Proceed through the exit with the resident/patient/infant wearing
transmitter and make sure the exit closes behind you. This will reset the
panel, and prevent accidental tailgating of another transmitter through the
exit.
•
For re-entry through a door, bring the resident/patient/infant wearing
transmitter within range of the exit panel antenna located on the opposite
side of the door.
•
Within a 2 foot range of the exit panel antenna, press and hold the red
button on the Escort Pendant for 3 continuous seconds until you hear the
panel beep.
•
Proceed through the exit with the resident/patient/infant wearing
transmitter and make sure the exit closes behind you. This will reset the
panel, and prevent accidental tailgating of another transmitter through the
exit.
•
Return the Escort Pendant to its locked and controlled storage area to
prevent unauthorized usage.
Secure Care Staff Pendant User Guide
4. Daily Pendant Testing Log
LAST NAME
FIRST NAME
PENDANT
ID #
PENDANT
TEST
PASS/FAIL
PENDANT
EXPIRATION
DATE
COMMENTS
TEST ALL PENDANTS IN USE DAILY. TEST ALL PENDANTS PRIOR TO PLACING IN USE.
Secure Care Staff Pendant User Guide
5. Warranty Statement
Revised 5/25/04
SECURE CARE PRODUCTS, INC.
EXPRESS LIMITED WARRANTY STATEMENT - RETAIL SALES
PLEASE READ ALL THE TERMS AND CONDITIONS OF THIS EXPRESS LIMITED
WARRANTY STATEMENT AND BE SURE THAT YOU UNDERSTAND THEM
BEFORE INSTALLING OR USING THIS PRODUCT.
THIS EXPRESS LIMITED WARRANTY STATEMENT INCLUDES ALL THE TERMS
OF OUR WARRANTY TO YOU AND ALL LIMITATIONS ON WARRANTIES AND
REMEDIES RELATING TO THIS PRODUCT. SECURE CARE PRODUCTS, INC.
(“SECURE CARE”) IS NOT BOUND BY ANY STATEMENTS, PROMISES,
DESCRIPTIONS, DEMONSTRATIONS, MODELS, OR RECOMMENDATIONS SHOWN
OR MADE TO YOU BY THE SELLER OR ANYONE ELSE THAT CONFLICT WITH
OR EXPAND UPON THIS EXPRESS LIMITED WARRANTY STATEMENT.
IF YOU DO NOT AGREE WITH THIS EXPRESS LIMITED WARRANTY
STATEMENT, DO NOT INSTALL OR USE THIS PRODUCT. YOU MAY RETURN IT
IN ITS ORIGINAL PACKAGE AND CONDITION TO THE SELLER FOR A FULL
REFUND.
INSTALLING AND/OR USING THIS PRODUCT CONSTITUTES
AGREEMENT TO THE TERMS OF THIS EXPRESS LIMITED WARRANTY
STATEMENT.
1.
Notices
A. This Product is designed for operation in a wireless system. However, the range,
performance, and predictability of any wireless system is dependent on several
factors, including, but not limited to, the following: building structure;
environmental extremes (e.g., temperature, earth tremors, air pollution, etc.); the
proximity of other wireless devices; the presence of variable speed products (e.g.,
clothes washers and driers); sources of Radio Frequency Interference (RFI);
physical orientation and positioning of the equipment; and sources of Electro
Static Discharge (“ESD”). Secure Care cannot be responsible for the effect of
these types of factors on operation of this Product.
B. This Product must be installed, set-up, tested, operated, maintained, repaired and
used only in accordance with the manuals and instructions issued by Secure Care
(the “Product Manuals”). It is your responsibility to assure that any person who
installs, sets-up, tests, maintains or repairs this Product knows the contents of and
has access to the Product Manuals and to assure that any person who operates or
uses this Product has reviewed and understands the Product Manuals. If you
have any questions regarding this Product and/or its installation, set-up, testing,
operation, maintenance, repair or use, please call Secure Care at the telephone
Secure Care Staff Pendant User Guide
number provided in section 2.B below. Secure Care is not responsible for
performance problems caused by a failure to follow published and appropriate
procedures for installation, set-up, testing, operation, maintenance, repair and use
of this Product.
All adjustable features on new and repaired Secure Care Products are shipped
with “factory default” settings. These “factory default” settings may not comply
with building and life safety codes or other applicable laws and regulations in the
location where they are installed or operated. Secure Care strongly recommends,
therefore, that the settings on all Secure Care Products be checked and, if
necessary, reset to comply with local building and life safety codes and other
applicable laws and regulations at the time of any installation, set-up, testing,
maintenance or repair.
C. It is important that any installation, set-up, testing, operation, maintenance, repair
or use of this Product comply with all local and national electrical and life safety
codes. If you have any questions about compliance with those codes, please
contact your local authorities.
D. Secure Care receives and responds to telephone and dial-in inquires (the “Help
Line”) about its software, parts and products for the purpose of discussing users’
experiences with Secure Care’s products, helping users better understand how
those products work, and providing ideas about what may be causing difficulties.
However, Secure Care cannot accurately diagnose the cause of any problems or
give complete instructions on how to fix problems over the telephone or Internet.
The only way to assure that Products are installed, set-up, tested, maintained or
repaired correctly or are functioning properly is to have them examined on site
by a qualified service technician. Secure Care’s Help Line is not a substitute for
on-site diagnosis and servicing by a qualified service technician.
E. WARNING: EVEN SLIGHT MODIFICATIONS TO THIS PRODUCT OR
CHANGES IN THE OPERATING ENVIRONMENT MAY CAUSE THIS
PRODUCT TO MALFUNCTION. THE ONLY WAY TO ASSURE THAT
THIS PRODUCT IS INSTALLED, SET-UP, TESTED, MAINTAINED, AND
REPAIRED CORRECTLY IS TO HAVE A QUALIFIED SERVICE
TECHNICIAN DO THE WORK.
F. Secure Care’s Products have been designed to assist in monitoring the
movements of one or more persons in certain locations. They cannot prevent any
person from doing anything, including leaving a designated location or area. No
product can eliminate all risk or assure complete security. Secure Care does not
represent that the installation and use of this Product will make any person safer,
less likely to do anything or protect any person’s security or health. Secure
Care’s Product is not intended as a substitute for the careful monitoring of
persons in all locations.
2.
Express Limited Warranty
A. SUBJECT TO THE LIMITATIONS SET FORTH IN THIS EXPRESS
LIMITED WARRANTY STATEMENT – RETAIL SALES, SECURE CARE
WARRANTS THAT THIS PRODUCT (SUBJECT TO SECURE CARE'S
Secure Care Staff Pendant User Guide
SPECIFIED TOLERANCES AND EXCLUDING ANY EXPENDABLE
ITEMS)
SHALL CONFORM TO THE SPECIFICATIONS WHICH
ACCOMPANY THIS PRODUCT FOR A PERIOD OF ONE (1) YEAR FROM
THE DATE OF INITIAL PURCHASE BY AN END-USER.
THIS
WARRANTY DOES NOT EXTEND TO AND IS NOT FOR THE BENEFIT
OF ANY PERSON OTHER THAN THE END-USER WHO INITIALLY
PURCHASES THIS PRODUCT. IN THE EVENT THAT THIS PRODUCT
DOES NOT COMPLY WITH THIS WARRANTY, SECURE CARE WILL, AT
ITS OPTION, EITHER REPAIR OR REPLACE THIS PRODUCT OR
REFUND THE PURCHASE PRICE, PROVIDED THAT THIS PRODUCT IS
RETURNED AS PROVIDED IN SECTION 2.B BELOW. REPLACEMENT
OF THIS PRODUCT UNDER WARRANTY WILL NOT EXTEND THE
ORIGINAL WARRANTY PERIOD.
Secure Care may also, at its option, either repair or replace this Product after the
warranty has expired, for an additional charge, provided that this Product is
returned as provided in Section 2.B below. If Secure Care repairs or replaces this
Product after the warranty has expired, the terms of the warranty set forth in this
Section 2.A for a new Product will apply to the repaired or replaced Product,
with the exception that the term will run for ninety (90) days from the date of
repair or replacement.
Repair may include the replacement of parts and products with functionally
equivalent, reconditioned parts or products. Any part or product replaced by
Secure Care will become the property of Secure Care upon replacement.
B. Warranty service is available by contacting Secure Care at 800-451-7917 and
obtaining a Return Authorization Number. No Product may be returned to
Secure Care without first obtaining a Return Authorization Number. When this
Product is returned to Secure Care, please include the Return Authorization
Number and a detailed written description of the problem. Issuance of a Return
Authorization Number by Secure Care will not constitute an admission that there
is a problem with the Product being returned, that any problem is covered by
warranty or that Secure Care has any responsibility to repair, replace, make
refunds for or pay claims, costs, damages or liabilities connected with the
Product being returned.
NOTE: Transmitters are not
beyond the expiration date.
repaired, nor is the warranty extended,
If this Product is returned to Secure Care for any reason, you will retain title
(unless and until a part or product is replaced, in which case you will obtain title
to the replacement part or product at the time of replacement), the risk of loss,
and the obligation to pay all costs of shipping, storage and other charges and
obligations relating to this Product.
C. EXCEPT AS STATED IN THIS SECTION 2, SECURE CARE DISCLAIMS
ALL WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THE
WHOLE OR ANY PART OF THIS PRODUCT, INCLUDING, WITHOUT
LIMITATION, ALL IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE.
Secure Care Staff Pendant User Guide
3.
Limitations of Liability
A. REGARDLESS OF THE FORM OF ANY CLAIM OR ACTION, SECURE
CARE’S TOTAL LIABILITY TO ALL PERSONS, WHETHER SINGLY OR
TOGETHER, FOR ALL OCCURRENCES COMBINED, FOR CLAIMS,
COSTS, DAMAGES OR LIABILITIES BASED ON ANY CAUSE
WHATSOEVER AND ARISING FROM OR IN CONNECTION WITH THIS
PRODUCT, OR THE MANUFACTURE, DISTRIBUTION, PROMOTION,
SALE,
INSTALLATION,
SET-UP,
TESTING,
MAINTENANCE,
OPERATION, SERVICING, USE OR PERFORMANCE OF THIS PRODUCT,
SHALL NOT EXCEED THE AGGREGATE PRICE (WITHOUT INTEREST)
PAID FOR THIS PRODUCT.
B. IN NO EVENT SHALL SECURE CARE BE LIABLE TO ANYONE FOR
ANY LOSS OF DATA, LOSS OF PROFITS OR LOSS OF USE OF THIS
PRODUCT OR ANY EQUIPMENT, OR FOR ANY SPECIAL, INCIDENTAL,
CONSEQUENTIAL (AS FAR AS ALLOWED WITH RESPECT TO THE
IMPLIED WARRANTY OF MERCHANTABILITY, WHICH IS EXPRESSLY
DISCLAIMED IN SECTION 2.C, ABOVE), EXEMPLARY, PUNITIVE ,
MULTIPLE, OR OTHER DAMAGES, ARISING FROM OR IN
CONNECTION
WITH
THE
MANUFACTURE,
DISTRIBUTION,
PROMOTION,
SALE,
INSTALLATION,
SET-UP,
TESTING,
MAINTENANCE, OPERATION, SERVICING, USE OR PERFORMANCE OF
THIS PRODUCT OR FROM OR IN CONNECTION WITH ANY DELAY OR
FAILURE IN PROVIDING OR DELIVERING THIS PRODUCT.
C. IN NO EVENT SHALL SECURE CARE BE LIABLE TO ANYONE FOR
ANY CLAIMS, COSTS, DAMAGES OR LIABILITIES CAUSED BY: (i)
IMPROPER OR DEFECTIVE PROMOTION, DISTRIBUTION, SALE,
INSTALLATION, SET-UP, TESTING, MAINTENANCE OR REPAIR OF
THIS PRODUCT; (ii) IMPROPER OR DEFECTIVE OPERATION OR USE OF
THIS PRODUCT; OR (iii) DETERIORATION OF THIS PRODUCT DURING
STORAGE.
D. YOU AGREE TO INDEMNIFY AND HOLD SECURE CARE HARMLESS
FROM ALL CLAIMS, COSTS, DAMAGES AND LIABILITIES ASSERTED
BY ANYONE FOR ANY DAMAGES THAT ARE EXCLUDED AND
WAIVED, OR ARE INTENDED TO BE EXCLUDED AND WAIVED, BY
THIS SECTION 3, OR WHICH ARE IMPOSED BY LAW ON BEHALF OF
ANYONE BUT WHICH ARE NOT EXPRESSLY STATED IN THIS
EXPRESS LIMITED WARRANTY STATEMENT.
E. THE EXCLUSIONS, WAIVERS AND LIMITATIONS ON CLAIMS, COSTS,
DAMAGES
AND
LIABILITIES
AND
ANY
RIGHTS
OF
INDEMNIFICATION SET FORTH IN THIS SECTION 3 SHALL BE
ENFORCEABLE TO THE MAXIMUM EXTENT ALLOWED BY LAW AND
SHALL NOT BE EXPANDED OR NEGATED IN ANY RESPECT BY
SECURE CARE’S OPERATION OF A “HELP LINE” TO RECEIVE AND
RESPOND TO TELEPHONE OR DIAL-IN INQUIRES ABOUT THIS
Secure Care Staff Pendant User Guide
PRODUCT, BY ANY COMMUNICATIONS THROUGH THAT “HELP LINE”
OR BY ANY ACTIONS TAKEN BY ANYONE FOLLOWING
COMMUNICATIONS WITH SECURE CARE OVER SUCH “HELP LINE.”
4.
Governing Law
This Express Limited Warranty Statement – Retail Sales, and all questions
arising out of or relating to it, shall be governed by and construed in accordance
with the laws of the State of New Hampshire, without giving effect to the conflict
of laws provisions thereof, and excluding the United Nations Convention on
Contracts for the International Sale of Goods, the 1974 Convention on the
Limitation Period on the International Sale of Goods (the “1974 Convention”),
and the Protocol amending the 1974 Convention, done at Vienna April 11, 1980.
5.
Severability
The invalidity or unenforceability of any provision of this Express Limited
Warranty Statement – Retail Sales shall not affect the validity or enforceability of
any other provision hereof. The disclaimers, exclusions, waivers and limitations
on warranties, claims, costs, damages and liabilities set forth herein shall be read
consistently with any specific country, state or local law that applies to any
particular sale or use of this Product, in order to give these terms, conditions, and
limitations their maximum intended effect consistent with all applicable laws.
6.
Waiver
No term or condition of this Express Limited Warranty Statement – Retail Sales
may be waived except in writing signed by the President or Executive Vice
President of Secure Care. A waiver on one or more occasions of any term or
condition of this Express Limited Warranty Statement – Retail Sales shall not
constitute or be deemed to be a waiver of such term or condition on any other
occasion. No delay or failure of Secure Care to exercise any right or remedy
under this Express Limited Warranty Statement – Retail Sales will operate as a
waiver thereof; no failure to enforce or insist upon compliance with any
provision of this Express Limited Warranty Statement – Retail Sales on any one
occasion shall be deemed to be a waiver of Secure Care's right to do so on
another occasion; and no course of dealing will constitute a waiver, alteration,
limitation or expansion of any of the parties' rights and obligations under this
Express Limited Warranty Statement – Retail Sales.
Secure Care Staff Pendant User Guide
6. Compliance Information
Statement
Secure Care Products, Inc.
Concord, New Hampshire USA
Compliance Information Statement
Conforming Product Name :
Conforming Model or Part Number :
Manufacturer and Responsible Party :
Escort Pendant Transmitter
A27010900
Secure Care Products, Inc.
39 Chenell Drive
Concord, New Hampshire 03301 USA
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2)
this device must accept any interference received,
including interference that may cause undesired operation.
Michael J McHugh
Name of Responsible Person
____
_____
Authorized Signature
Secure Care Staff Pendant User Guide
Director of Engineering .
Company Title or Position
06/22/06
Date
7. Secure Care Software Registry Keys
SECURE CARE PRODUCTS, INC.
STAFF PENDANT
DESCRIPTION
The Secure Care Products, Inc. STAFF PENDANT (the “STAFF PENDANT”) is a nonstandard feature of the Secure Care Resident System (the “System”) that provides an easy way for
authorized personnel to override the warning or locking mechanism, at a monitored door.
The System is designed to detect tagged persons within a programmed range of a
monitored door, and depending upon the model installed, triggers visual alarms, audible alarms,
prevents passage and provides screen displays, with event recording and reporting. A standard
feature of the System allows the use of a programmable code, entered at the monitored door
control panel, to permit the passage of a tagged person, without triggering any visual or audible
alarm or lock.
The non-standard STAFF PENDANT option utilizes a pendant, hung from the neck or
otherwise attached, with a release button, that when depressed, overrides the System, giving
passage through a monitored door of a tagged person.
The STAFF PENDANT is subject to Secure Care’s “Standard Terms and Conditions of
Sale” (www.securecre.com/pdf/legal/1_standard_tc.pdf) and “Limited Warranty”.
(www.securecare.com/pdf/legal/1_general.pdf).
ADVISORY
The use of the STAFF PENDANT by an unauthorized person, or the failure to
follow the STAFF PENDANT User Guide provided can result in tagged persons gaining
passage through a monitored door, without triggering any alarm or locking features.
ACKNOWLEDGEMENT
The undersigned Purchaser acknowledges that certain risks are inherent in the use of the
STAFF PENDANT. To minimize that risk, procedures necessary to ensure that only authorized
personnel have use of the STAFF PENDANT, and that such personnel are properly trained in its
use and application, should be implemented. The Purchaser assumes the risks associated with the
use of the STAFF Pendant, and the consequences of unauthorized use, or the failure to follow the
STAFF PENDANT User Guide provided. The above terms and conditions are relied upon by
Secure Care Products, Inc.
Signed, accepted and acknowledged this ____ day of __________________, 200__.
(Purchaser)
_________________________
By:(Signature) _________________________
Name:
_________________________
Its Title:
_________________________
Duly Authorized
Secure Care Staff Pendant User Guide
8. FCC Information
FCC Information
This device Complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
this device may not cause harmful interference and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Any changes or modifications not expressly aproved by Secure Care Products, Inc. could void your
authorization to operate this device.
Secure Care Staff Pendant User Guide
9. Other
Secure Care Staff Pendant User Guide

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