Senao Co SL-2000 Wall mounted access point User Manual scan 2

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EXHIBIT C-Z
User Manual
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coop DEVSICN
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Wireless LAN Cord
SL-2000 CD k i
User's Manual 3
Before operoflng the unit. please read this manual thoroughly, ‘
and retain It for future reterence.
Contents
1. Introductionl
1.1 Package Contents
1.2 System Requirements
1.3 Features ..........
.4 Applications...
.5 Network Configurations
thigh-AL.
2. Hardware Installation............................................... 6
2.1 Hardware Description...
2.2 Installing the PC Card...
2.3 Removing the PC card...
2.4 Optionally Available.........................
........ 6
3. Software Installation..................................................8
3.1 Installing Windows 95 Drivers .............
3.2 Installing Windows 98 Drivers.
33 Installing “Windows NT Drivers
3.4 Uninstalling the PC card ..............
4. Configuration........................................................... 23
4.1 Configuring the PC card ............... -‘----28
4.2 Installing Driver Status Utility ...... .......... 3 2
5. Troubleshooting........................................................36
Appendix A Specifications...........................................40 _
Appendix B Regulatory Compliance Information....42
Appendix C Limited Warranty ................... . ............... 43
Chapter 1 Introduction
This chapter describes the general features, applications and network
configurations of SL—2000 wireless LAN products.
1-1 Package Contents
The PC Card package contains the following items as shown in Figure 1-1.
-1. One PC Card
2. Two PC Card Driver and Utility Diskettes
3. One User's Manual
Figure 1-1
1-2 System Requirements
Installation of the PC Card requires:
1. PC/AT compatible computer with PCMCIA Type II slot.
2. Windows 95/98 or Windows NT4.0 operating system environment.
3. Minimum LBM bytes free disk space for installing the PC Card driver
and utility program
1-3 Features
. Comply with IEEESOZJI standard
. Secure and robust Direct Sequence Spread Spectrum (DSSS) technology
Data rate up to 2Mbps
“Wide coverage range up to 250 meters in open space
Built-in antenna and connector for external antenna (optional)
ensure optimal RF performance
Plug and Play PC Card type II interface
. Support operation with Windows 95/98 and Windows NT4.0 operating
systems
8. Multi-channel frequency selection from license-free 2.4GHz ISM band
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1-4 Applications
The SL-ZOOO wireless LAN products are easy to install and highly efl‘icient.
The following list describes some of the many applications made possible
through the power and flexibility of wireless LANs:
1. Difficult-to-wire environments
There are many situations where wires can not or not easily be laid.
Historic buildings, older buildings, open areas and across busy streets
make the installation of LANs either impossible or very expensive.
2. Temporary workgroups
Consider situations in parks, athletic arenas, exhibitions, disaster—recovery,
temporary ofiice and construction sites where one wants a temporary
WLAN established and removed.
3. The ability to access real-time information
Doctors/nurses, point-of-sale employees, and warehouse workers can
access real-time information while dealing with patients, serving
customers and processing information.
4. Frequently changed environments
Show rooms, meeting rooms, retail stores, and manufacturing sites where
frequently rearrange the workplace.
5. Small Office and Home Office (SOHO) networks
SOHO users need a cost—effective, easy and quick installation of a small
network.
6. Wireless extensions to Ethernet networks
Network managers in dynamic environments can minimize the overhead
caused by moves, extensions to networks, and other changes with
wireless LANs.
7."Wired LAN backup
Network managers implement wireless LANs to provide backup for
mission—critical applications running on wired networks.
8. Training/Educational Facilities
Training sites at corporations and students at universities use wireless
connectivity to ease access to information, information exchanges, and
learning.
1-5 Network Configurations
To better understand how the SL-2000 wireless LAN products work together
to create a wireless network, it might be helpful to depict a few of the
possible SL-2000 network configuration The SL—2000 wireless LAN
products can be configured as:
1. Ad-hoe (or peer-to—peer) for departmental or SOHO LANs.
2 Infrastructure for enterprise LANs.
3 1? Sharing for 56K/ISDN TA/Cable/XDSL Modem- Connect Internet and
> your SOHO network.
Ad-hoc (peer-to—peer) Mode
This rs the simplest network configuration that several computers equipped
with the PC cards that form a wireless network whenever they are within
range of one another (Figure 1-2). In ad- hoc mode, each client, is peer-to-
peer, would only have access to the resources of the other client and
requires no the access point This is the easiest and least expensive way for
the SOHO to set up a wireless network
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Figure 1-2 A wireless Ad-hoc network
Infrastructure Mode
The infrastructure mode requires the use of an access point (AP). In this
mode, all wireless commtmications between two computers have to be via
the AP no matter the AP is wired to Ethernet network or stand-alone. If
used in stand-alone, the AP can extend the range of independent wireless
LANs by acting a repeater, which effectively doubling the distance between
wireless stations as shown in Figure 1-3.
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Figure 1-3 Extended-range independent WLAN using AP as repeater
If wired to an Ethernet network as shown in Figure 1-4, the AP serves as a
bridge and provides the link between the server and the wireless clients. The
wireless clients can move freely throughout the coverage area of the AP
while remaining connected to the server. Since the AP is connected to the
wired network, each client would have access to sewer resources as well as
to other clients.
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Figure 1-4 Single AP bridge
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Access points have a finite range, on the order of 50 meters indoor and 100
meters outdoors. In a very large facility such as an enterprise, a warehouse,
or on a college campus, it will probably be necessary to install more than
one access point to cover an entire building or campus, as shown in Figure
1-5. in this scenario, access points hand the client off from one to another in
a way that is invisible to the client, ensuring unbroken connectivity. Wireless
clients can roam seamlessly between difi'erent coverage areas and remain
connected to the network.
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Figure 1-5 Multiple-AP and roaming
IP Sharing
In infrastructure mode, in addition to acting as a bridge between an Ethernet
and wireless network, the AP can be configured as an IP sharing device for
Internet access as shown in Figure 1-6. You don't have to buy an expensive
router. Nor you have to buy several modems and setup phone lines. Just
share one AP, one Modem, single dial~up account, and one phone line,
dozens of network users can go surfing the Internet concurrently.
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Figure 1-6 It» Sharing ’ ~ ~ . . . .
Chapter 2 Hardware Installation
This chapter describes how to install the PC Card into the PC Card slot of
your computer.
2-1 Hardware Description
The PC Card is a standard PC Card that fits into any PCMCIA Card Type
II slot. The PC Card has two LED indicators and internal antenna.
Optionally you can use the PC Card in combination with an external
antenna (see "Optionally Available" on page 7) to extend the range.
1. Internal Antenna
2. Transmit/Receive LED ”
0 OFF ——— No wireless activity
0 Blinking —— Receiving/transmitting wireless data
3. Connector for optional External Antenna (see page 7 )
4. Link LED
0 Solid GREEN — Infrastructure Network mode
0 Blinking GREEN — Peer-to-Peer Network mode
Figure 2-1 The PC Card
2-2 Installing the PC Card
l. Slut down your computer.
2. Insert the PC Card into the PC Card slot of your
computer as shown in Figure 2—2.
3. Slide in the PC Card until it seats snugly.
Figure 2-2 Insert the PC Card into your computer
2-3 Removing the PC Card
When removing the card, use the release lever or button on your card slot to
release the card.
2-4 Optionally Available
1. External Antenna
Use the external antenna to ensure optimal transmission and receivin$
quality for situations where the internal antenna is shielded as shown
in Figure 2-3.
0 The PC Card is close to metal surfaces
0 The PC Card is inserted into an Access Point or a computer that is
installed in a "hidden" location, e.g. under a desk or inside a cabinet
0 Objects like thick stacks ofbooks shield the antenna
2. ISA to PC Card-bus adapter
The ISA to PC Card-bus adapter enable you to install the PC Card into
a computer without a PC Card slot, for example a desktop computer.
Figure 2-3
Chapter 3 Software Installation
This chapter describes how to install the PC Card drivers and software
under Windows 95, Windows 98 and Windows NT v4.0 environment.
3-1 Installing Windows 95 Drivers
The PC Card is 3 Plug and Play device (Windows 95 supports "Plug &
Play" for PC Cards)‘ Once you insert the PC Card into your computer,
Windows 95 will automatically detect the card, and prompt you to install the
driver. Just follow the instructions to install the driver.
Before Installing the Drivers
During the installation, Windows 95 may need to copy Windows systems
files from the Windows 95 installation diskette or CD-ROM. Therefore you
will need a copy of the Windows 95 installation diskette or CD-ROM at
hand before installing the driver. On many systems, instead of a CD, the
necessary installation files are archived on the hard disk in C:\WINDOWS
\OPTIONS\CABS directory.
Installation Procedure:
1. Insert the PC Card into the PCMCIA slot of your computer as described
in "Hardware Installation" on page 6.
2. Turn on your computer.
3. Windows will automatically detect your PC Card. Oncc Windows has
identified the PC Card, it then prompts "Update Device Driver Wizard"
as shown in Figure 3-1.
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4. Insert the "SL-ZOOOCD Driver & Utility" diskette into the floppy disk drive A,
and click "Next". Windows will find the PC Card driver as shown in Figure
3-2. Then click "Finish".
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5. If it's the first time for you to setup a network on this computer, Windows
will ask you to enter a computer name and workgroup name as shown in
Figure 3-3.
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6. Click "OK" to bring out the "Network/Identification" window as shown
in Figure 3—4‘ The description field may be left blank. Enter a computer
name, workgroup name and click “Close".
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7. Windows may attempt to copy part of software from original Windows 95
CD-ROM as shown in Figure 3-5. Please insert the Windows 95 CD-
ROM, and then click "OK".
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8. In the "Copying Files" dialog box. Enter the location of "Windows 95
CD-ROM" as shown Figure 3-6, and click "OK".
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9. The computer will load the PC Card Driver from floppy drive A
automatically. ln the "Copying Files" dialog box. Enter the location (e.g.
"A:\") of the PC Card driver as shown in Figure 3-7.
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10. After finishing loading, the computer will display a dialog box titled
“System Settings Change" as shown in Figure 3-8. Remove the "SL-
2000CD Driver & Utility" diskette from floppy disk drive A. Click "Yes"
tO restart your computer.
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3-2 Installing Windows 98 Drivers
The PC Card is 3 Plug and Play device (Windows 98 operating systems
support "Plug & Play" for PC Cards). Once you insert the PC Card into
your computer, Windows 98 will automatically detect the card, and prompt
you to install the driver. Just follow the instructions to install the driver.
Before Installing the Drivers
During the installation, Windows 98 may need to copy Windows systems
files from the Windows 98 installation diskette or CD-ROM. Therefore you
will need a copy of the Windows 98 installation diskette or CD-ROM at
hand before installing the driver. On many systems, instead of a CD, the
necessary installation files are archived on the hard disk in C:\WINDOWS
\0PTIONS\CABS directory.
Installation Procedure:
1. Insert the PC Card into the PCMCIA slot of your computer as described
in "Hardware Installation" on page 6,
2. Turn on your computer
3. Windows will automatically detect your PC Card. Once Windows has
identified the PC Card, it then prompts a dialog box titled "Add New
Hardware Wizar " as shown in Figure 3~9. Then click "Next".
12
4. Select the "Search for the best driver for your device" as shown in Figure
3-10, and click "Next".
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5. Insert the “SL-2000CD Driver & Utility" diskette into the floppy disk
drive. Select "Floppy disk drives" as shown in Figure 3-lli Then click
"Next".
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7, Windows may attempt to copy part of soflware from original Windows 98
CD—ROM as shown in Figure 3-13. Please insert the Windows 98 CD-
ROM, and then click "OK".
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8. In the "Copying Files" dialog box. Enter the location of "Windows 98
CD-ROM" as shown Figure 3—14, and click "OK".
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9. After finishing loading, the computer will display "Windows has finished
installing the software that your new hardware device requires" as shown
in Figure 3-15.
Figure 3-15
10. Click "Complete" to bring out a dialog box titled "System Settings
Change". Remove the "SL-2000CD Driver & Utility" diskette from
floppy disk drive A. Click "Yes" to restart your computer as shown in
Figure 3-16.
Figure 3-16
3-3 Installing Windows NT Drivers
Unlike Windows 95/98, Windows NT 4.0 does not support "Plug & Play";
therefore, you need to install the driver of the PC Card manually.
Before Installing the Drivers
During the installation, Windows NT may need to copy “Windows systems
files from the Windows NT installation diskette or CD-ROM. Therefore
you will need a copy of the Windows NT installation diskette or CD-ROM
at hand before installing the driver.
15
1. Insert the PC card into your computer as described in "Hardware
Installation" on page 6
2. Power up and log in with "administrator privileges'fl
3. Enable the PC Card controller.
3-1 Click the "Start" button, select ”Settings" and then click "Control
Panel" as shown in Figure 3-16.
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3-2 In the "Control Panel", double-click the "PC Card" icon to open the
"PC Card Device" window as shown in Figure 3-17.
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3-3 Double-click the "PC Card Sockets" to enable it.
34 Click "OK" and close the "PC Card Device" window.
4 Run "NT Diagnostics" to avoid a device conflict. During the driver
installation, Windows NT prompts you to confirm or modify the factory-
set device values for the "PC Card 1/0" and "IRQ". To make sure that
you use available I/O port and IRQ values, perform the following:
4.1 Click the "Start" button, select and click "Program/Administrative
Tools/Wmdows NT Diagnostics" as shown in Figure 3-18. 6
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4-2 Click the "Resources" tab as shown in Figure 3-19. Write down an
IRQ not listed in the window.
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4-3 Click the "1/0 Port" button as shown in Figure 3-20, Write down
an unlisted l/O port value in the range 0300-FFCO with increments
of 40. Typically, addresses before 0400 are used even if not shown
in the window.
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5 Enable network support
S-l Click the "Start" button, select "Settings", and then click "Control
Panel”.
5-2 In the "Control Panel“ window, double—click "Network" icon to open
the "Network" window as shown in Figure 3-21.
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0 If no network has been installed yet, you will be prompted to install it
now. Click "Yes" to install Windows NT Networking, and follow the
instructions as they appear on your screen.
0 If networking support was already installed, you will see a window
with multiple tabs. Select the "Adapters" tab, and then click the "Add"
button as shown in Figure 3-22. When prompted for the driver, follow
the "Installing Procedure" in next paragraph.
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lhstallation Procedure
To install the PC Card on a computer running Wmdows NT 4.0, proceed as
follows:
1. Insert the "PC Card Driver diskette for Windows NT 4.0" into the floppy
drive A.
2. Click the "Start" button, select "Settings" and then click "Control Panel".
3. In the "Control Panel" window, double-click the "Network" icon to open
the "Network" window as shown in Figure 3-23.
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4. Select "Adapters" tab, and then click the "Add" button as
shown in Figure 3—24.
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5. In the "Select Network Adapter" dialog box, select the "Have Disk" as shown
in figure 3-25.
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4. Select "Configuration" tab and double click "SENAO SL-ZOOOCD
WLAN Car " to bring out "SENAO SL-ZOOOCD WLAN Card Properties"
dialog box as shown in Figure 44.
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30
5. Select "Advanced" tabs to show "Network ID", "Network Mode", and
"Region Domain" properties as shown in Figure 4-5.
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6. Select "Network ID" property and enter a Network ID name. Default
"Network ID" is "IEEE802.11". In ad~hoc network mode, (or ad-hoc
network configuration), enter the same network ID group name (case
sensitive) on each computer. In infiastructure network mode
(infrastructure network configuration), enter the same network ID (case
sensitive) as the AP's on each computer.
7. Select "Network Mode" property and use the pull-down menu to select
"Ad-hoe" or "Infrastructure" mode depending on your applications.
Default is infrastructure mode.
8. Select "Region Domain" property and use the pull—down menu to select
proper countries you are locating as shown in the "Radio
Characteristics/ Numbers of selectable sub-channels” of Appendix A,
page 40. Default "Region Domain" is FCC. Then click "OK" to return to
"Network" dialog box.
31
9. If it is the first time for you to setup a network on this computer, you
need to select "Identification" tab and enter an unique name and a
working group name as shown in Figure 4-6, and then click "OK". If you
would like to share files with other person, make sure you have the same
workgroup name.
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4-2 Installing Driver Status Utility
1. Click the "Start“ button, then select "Run" to bring out "Run" dialog box.
2. Insert the "SL—2000CD Driver & Utility" diskette into the floppy disk
drive. Enter "A:\setup.exe" at "Open". Then click "OK" as shown in
éigure 4-7.
Figure 4-7
17.
3. The computer will load the utility from floppy drive A and start the
"Driver Status Setup“ program as shown in Figure 4-8. In the "Welcome"
dialog box, click “Next" to continue the setup procedures. Just follow the
instructions to install the utility.
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4. In the "Choose Destination Location" dialog box, you can click "Browse"
and select to install "Driver Status" program to a different folder or click
"Next" to a default folder as shown in Figure 4-9.
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33
5. "Driver Status Setup" program will add the program icon to the "Program
F older". You may enter a new folder name or select one from the existing
Folder list. Click "Next" to select a default "Driver Status" program
folder as shown in Figure 4-10.
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6. Click "Finish" to complete the installation of "Driver Status" as shown in
Figure 4-11.
Figure 4-11
34
7. In "Reboot" windows, select "Yes" or "No" to restart the computer as
shown in Figure 4-12 If you select "Yes", be sure to remove the "SL-
2000CD Driver & Utility" diskette from the disk drive A.
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The Driver Status program can be used to display the PC Cards status
information about the current card settings (Network ID, Network Mode), the
connection status (Scanning, Authentication, Connection), real-time statistics
(Transmission packets, Receiving packets, Transmission Packet Error Rate) and
the current signal strength (Received Signal Strength Indication).
Afier finishing installing the "Driver Status" program, the program will
automatically be executed and show a small "radio" icon at the right comer of
"Taskbar" as shown in Figure 4-13 whenever the PC Card is inserted into the
PC Card slot of your computer. Double-click the "radio" icon to open the
"SENAO SL-2000CD Wireless LAN" window as shown in Figure 4-14.
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Chapter 5 Troubleshooting
This chapter describes the problems and corresponding solutions that may occur
when installing a PC Card.
Symptom
7 Solution _ n—j
Windows does not detect
the PC Card when installed
Verify that the PC Card is properly
inserted into the PC Card slot.
Check whether the computer has a Plug
and Play BIOS.
Windows 95/98 might not detect the PC
Card if a previous installation of the PC
Card was cancelled before it was finished.
Remove the previous driver, and redo the
installation again.
Driver fails to load
Device conflict on a
Windows system
A resource conflict could exist.
For Windows 95/98, use the "Device
Manager" to resolve resource conflicts.
Select "System" from the "Control Panel",
then click on the "Device Manager" tab
as shown in Figure 5-1.
For Windows NT4.0, use the Service
Monitor entries in the System Log to
look for the conflicts. Use the NT
diagnostics program to locate free
resources.
A device conflict under Windows
95/98/NT may be related to the PC Card.
For Windows 95/98, use the Computer
properties to identify the used l/O port
addresses and IRQ values as shown in
Figure 5-1 and Figure 5-2.
36
,—.._..—__._._,_,.s
For Windows NT4.0, use the Windows
NT diagnostics program to detect the
cause of the card conflict and to
determine unused l/O port addresses and
IRQ values.
[fthere is a device conflict, select
alternative settings for 1/0 Base Address
or lRQ values as shown in Figure 5-3. If
you know which device is conflicting “'
with the PC Card, you have the option of
changing that device's I/O address or IRQ
instead of changing the PC Card.
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an devices are animating.
37
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Figure 5-3
38
No resource conflicts were
detected, but the wireless
station does not attach to
the network
Verify that the "Network ID“ of the PC
Card matches that of the access point.
Use the "Network Configuration
Properties Application" in the "Control
Panel" to modify the "Network ID".
Verify that the "Network Mode" of the PC
Card is configured correctly.
Nonfimctioning card
LED
The PC Card is not powered on. The
cause my be:
0 No Driver loaded or installed
0 Card -— Driver mismatch which
prevented the driver from loading.
0 Device conflict which prevented the
driver from loading.
Actions:
0 Verify that a driver has been installed
0 Detemtine if there is a conflict with
another device.
Weak signal or
. Try reorienting the antenna. The PC Card
intermittent connection.
antenna is attached to the end of the PC
Card. For best use of the antenna:
0 Keep the area around the antenna clear
from materials that could block radio
transmission, such as metal objects,
electronic devices, and cordless
telephones.
0 lf your signal is weak, change the
direction of the antenna slightly.
olf necessary, move your notebook
computer a few inches to find a
better signal.
Use the RSSI (Received Signal Strength
Indicator) display in the "Driver Status"
utility to detemiine the best location and
orientation for a network connection.
39
AppendixA Specifications
Radio Characteristics
Operating Frequency i
2.412~2.484GHZ
Number of Channels 14 J
Number of selectable North America (FCC) 11
sub-channels Europe (ETS) 13
France (FR) 4
Japan (JP) 1
Other Countries (FCC) 11
RF Technology Direct Seguence Spread Spectrum
Data Rate 1 or 2Mbps J
Modulation Type DBPSK/DQPSK
Spread Code 11 chl s barker code
Chipping Rate ' 11 Mops
M_j ______ _ ___ 15dB_r_n__
RX Sensitivit FER=0.08 . “HAW -88dBm__
Range (Office Environment) 50 meters
Range (Open Space) 250 meters
Physical and Power Specifications
l Form F9?!“ , ,,,,, , _ _eta,ndarq.ac_9azq_ryee1L
Dimensions (L x W x H) 7 126 x 60 x 8 mm_(
Weight I 50 gram
Voltage ‘ 5V
Power consumption RX:330mA,TX:550mA
_Tgmperature Typical indoor environment 0~55 C
Relative humidity 20% to 90%
Regulations _ _ __ 7 fl ______
Country Regulation
USA _ _ FCC Part158
Canada , 1 _ 1c RSZ10
40
Networklng Characteristics
Wireless Protocol lEEE802.11_
Seamless Roaming Compliant with lEEE802.11
Media Access Protocol Carrier Sense Multiple Access
/Collision Avoidance
Error Detection CRC32
Architecture Supports Ad-hoc and
Infrastructure networks “"
Win 95/98/NT4.0
1) Network ID:
Maximum 36 characters
Default: lEEE802.11
2) Network Mode :
Ad-hoc mode
Infrastructure mode
Default : Infrastructure
3) Region Domain :
ETSI (Channel 1~13)
FCC (Channel 1~11)
France (Channel 10- 1 3)
IC (Channel 1~11)
MKK (Channel 14)
Spain (Channel 10~11)
Supported Operation System
Network Configuration
Default: FCC
Drlver Status Utility
Su orted Operation System Win 95/96
Diagnostics (1) Network ID
(2) Channel
(3) Network Mode
(4) Connection Status
(5) Real Time Statistics
3. Tx packets sent
b. Rx packets received
c. Tx Packet Error Rate
d. RSSl
4]
Appendix B Regulatory Compliance
Information
Radio Frequency Interference Requirements
This device complies with Part 15 ofFCC Rules and Canada RSS-210.
Operation is subject to the following conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including
interference that may cause undesired operation.
Interference Statement
This equipment has been tested and found to comply with the limits for a
Class B digital device pursuant to Part 15 ofthe FCC Rules and
Regulation. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment
generates, uses, and can radiate radio frequency energy and, ifnot
installed and used in accordance with the instruction manual, may cause
harmful interference to nearby TV's, VCR's, radio, computers, or other
electronic devices. To minimize or prevent such interference, this
equipment should not be placed or operated near these devices If
interference is experienced, moving the equipment away from them will
often reduce or eliminate the interference.
However, there is no guarantee that interference will not occur in a.
particular installation, lfthe equipment does cause harmful interference
to radio or television reception, which can be determined by turning the
equipment offend on, the user is encouraged to try to correct the
interference by one or more ofthe following measures:
0 Re-orient or relocate the receiving antenna.
0 Increase the separation between the equipment and receiver.
0 Connect the equipment into an outlet on a circuit different from that
which the receiver is connected.
0 CTmsult the dealer or an experienced radio/TV technician for help.
SENAO International is not responsible for any radio or television
interference caused by unauthorized modification ofthe devices included
with this IEEE802, ll Genie LAN kit, or substitution or attachment of
connecting cables and equipment other than specified by SENAO
International, The correction ofinterference caused by such unauthorized
modification, substitution or attachment will be the responsibility ofthe
user.
42
Appendix C Limited Warranty
HARDWARE
SENAO International ("SENAO") warrants its products to be free fi'om defects
in workmanship and materials, under normal use and service, for the following
length of time from the date of purchase from SENAO or its authorized reseller:
0 One (1) year for the PC Cards. -‘d
0 One (1) year for the Access Points
If a product does not operate as warranted during the applicable warranty period,
SENAO will, at its option and expense, repair the defective product or part, or
deliver to Customer an equivalent product or part to replace the defective item.
All products that are replaced will become the property of SENAO.
Replacement products or parts may be new or reconditioned. SENAO warrants
any replaced or repaired product or pan for ninety (90) days from shipment, or
the remainder of the initial warranty period, whichever is longer.
SOFTWARE
Sofiware and documentation materials are supplied "as is" without warranty as
to their performance, merchantability, or fitness for any particular purpose.
However, SENAO warrants the media containing sofiware against failure for a
period of ninety (90) days from the date of purchase from SENAO or its
authorized reseller.
OBTAINING WARRANTY SERVICE
Customer must ~contact a SENAO Corporate Service Center or an Authorized
SENAO Service Center within the applicable warranty period to obtain
warranty service authorization. Dated proof of purchase from SENAO or its
authorized reseller may be required. Products returned to SENAO's Corporate
Service Center must be pre-authorized by SENAO with a Return Material
Authorization (RMA) number marked on the outside of the package, and sent
prepaid, and packaged appropriately for safe shipment, and it is recommended
that they be insured or sent by a method that provides for tracking of the
package. Responsibility for loss or damage does not transfer to SENAO until
the returned item is received by SENAO. The repaired or replaced item will be
shipped to the Customer, at SENAO's expense, not later than thirty (30) days
after SENAO receives the defective product, and SENAO will retain risk of loss
or damage until the item is delivered to the Customer. SENAO shall not be
responsible for any software, firmware, information, or memory data of
Customer contained in, stored on, or integrated with any products returned to
SENAO for repair, whether under warranty or not.
43
WARRANTIES EXCLUSIVE
If a SENAO product does not operate as warranted above, Customer's sole
remedy for breach of that warranty shall be repair, replacement, or refund of the
purchase price paid, at SENAO‘s option. To the fill] extent allowed by law, the
foregoing warranties and remedies are exclusive and are in lieu of all other
warranties, terms, or conditions, express or implied, either in fact or by
operation of law, statutory or otherwise, including warranties, terms, or
conditions of merchantability, fitness for a particular purpose. SENAO neither
assumes nor authorizes any other person to assume for it any other liability in
connection with the sale, installation, maintenance or use of its products.
SENAO shall not be liable under this warranty if its testing and examination
disclose that the alleged defect or malfimction in the product does not exist or
was caused by the Customer's or any third party's misuse, neglect, improper
installation or testing, unauthorized attempts to open, repair or modify the
product, or any other cause beyond the range of the intended use, or by accident,
fire, lightning, or other hazards.
LIMITATION OF LIABILITY
To the full extent allowed by law, SENAO also excludes for itself and its
suppliers any liability, whether based in contract or tort (including negligence),
for incidental, consequential, indirect, special, or punitive damages of any kind,
or for loss of revenue or profits, loss of business, loss of information or data, or
other financial loss arising out of or in connection with the sale, installation,
maintenance, use, performance, failure, or interruption of its products, even if
SENAO or its authorized reseller has been advised of the possibility of such
damages, and limits its liability to repair, replacement, or refund of the purchase
price paid, at SENAO‘s option. This disclaimer of liability for damages will not
be affected if any remedy provided herein shall tail of its essential purpose.
P/N; 670901093000
It
g,
mill"!
SENA
SENAO INTERNATIONAL C0., LTD.
ZFL. NO, 531' CHUNG GEMS RDA. HSIN TIEN CITY, TAIPEI‘ TAIWAN. R 0 C,

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