Senao Networks CAP4200AG Wireless 802.11abgn Access Point User Manual

Senao Networks, Inc. Wireless 802.11abgn Access Point

User manual

SS-300-AT-C-55-EAirTight Access Point/SensorQuick Start Guide
Package ContentsYou should have received the following components in your SS-300-AT-C-55-E package.SS-300-AT-C-55-E Mounting Bracket Mounting Accessories External AntennasTip: The external antennas of the SS-300-AT-C-55-E give optimal coverage and performance in the following congurations:Vertical Wall MountAirTight logo facing away from themounted wallHorizontal Ceiling MountAirTight logo facing the oor
Getting the SS-300-AT-C-55-E OnlineStep 1: Attach the antennas to the deviceYou must ax the external antennas to the device for proper functioning. The device does not work without the external antennas.Step 2: Power up the deviceIf using PoE, plug one end of the Ethernet cable into the PoE switch or injector and plug the other end into the Ethernet port on the SS-300-AT-C-55-E. Ensure that the PoE source is turned ON.As an alternative to PoE, insert the power adapter plug into an AC power outlet and the other end into the power input port on the SS-300-AT-C-55-E.Warning: If you are using AC power to power up the device, ensure that you only use the AC power adapter that is shipped as part of the SS-300-AT-C-55-E package. Step 3: Connect device to the networkIf you are using PoE, then the SS-300-AT-C-55-E should already be connected to your network. If you are not using PoE, then plug one end of the Ethernet cable into an Ethernet jack on your network and the other end into the Ethernet port on the SS-300-AT-C-55-E.Step 4: Check the LED statusWait for a few minutes till thethree LEDs for Wi-Fi, Ethernet, and Power turn GREEN indicating that the SS-300-AT-C-55-E is online and operational.Wi-FiEthernetPower
TroubleshootingAfter the SS-300-AT-C-55-E AP/Sensor is powered ON and connected to Ethernet, if the status of LED 3 (Power) remains Solid Orange, it indicates that the AP/Sensor is not able to function normally.The following guidelines may help you to quickly diagnose and x the problem.LED Status What does it mean?Wi-Fi Ethernet Power Any Solid Green Solid Orange No active Ethernet link1 Any Fast Blink Green Solid Orange Did not receive a valid IP address via DHCP2 Any Slow Blink Green Solid Orange Unable to connect to the Server or AirTight Cloud Service3 Any Solid Orange Solid Orange Radio interface error4 1. Make sure that the Ethernet cable is plugged into the correct port on the SS-300-AT-C-55-E and the other end of the cable is plugged into an Ethernet jack or a port on a switch that is turned ON.2. If the SS-300-AT-C-55-E AP/Sensor did not receive a valid IP address from the DHCP server, ensure that a DHCP server is ON and available on the VLAN/subnet to which the AP/Sensor is connected. If the AP/Sensor still fails to obtain a valid IP address, reboot the device once to check whether the problem gets resolved.3. If you are using AirTight Cloud Services, ensure that Internet connectivity is available from the VLAN/subnet to which the AP/Sensor is connected. Check if the required ports for AP/Sensor and Server communication – UDP 3851 and default HTTP (TCP port 80) – are open on the Firewall. If you are using a Proxy, Web accelerator, or URL content ltering, ensure the settings allow communication between the AP/Sensor and AirTight Cloud Service.4. This is a rare occurrence and usually indicates a failure of the Wi-Fi radio. Try rebooting the AP/Sensor once to check if it functions normally.After following these guidelines, if you are still unable to resolve the problem, contact thelocal AirTight SE or 24/7 AirTight Technical Support.Tel: +1 (650) 641 0027 Email: support@airtightnetworks.comAirTight Networks, Inc. 339 N. Bernardo Avenue #200, Mountain View, CA 94043 T +1.877.424.7844 T 650.961.1111 F 650.961.1169 www.airtightnetworks.com info@airtightnetworks.comSS-300-AT-C-55-E Quick Start Guide [Doc ID: ATN-QS-1013-007-00-EN]© 2013 AirTight Networks, Inc. All rights reserved. AirTight Networks and the AirTight Networks logo are trademarks, and AirTight is a registered trademarks of AirTight Networks, Inc. All other trademarks mentioned herein are properties of their respective owners. Specications are subject to change without notice.Secure Cloud - Managed Wi-Fi

Navigation menu