Sendo SND251 Dual Band Portable Cellular Transceiver User Manual 251 Book

Sendo International Ltd Dual Band Portable Cellular Transceiver 251 Book

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SND251 User Manual HTML Version

Users Manual

Contents

1Copyright and Legal Information 3

2Your Phone 5

3Getting started 7

4Making a call 10

5Answering a call 12

6Using the contact list 13

7Menu navigation 14

8Messages 15

9Internet menu 19

10 Sounds 22

11 Extras 25

12 Settings 34

13 Services 36

14 Troubleshooting 38

15 Safety information 41

16 RF and FDA/FCC Statements 45

17 Warranty 51

1 Copyright and Legal Information

The wireless phone described in this

manual is approved for use in GSM 850 and

1900 networks.

Part number: 8E30-17262-00000, Edition 1.

Printed in the Netherlands.

SENDO is a registered trademark, or

trademark, of Sendo International Ltd. and/

or its affiliates.

Reproduction, transfer, distribution or

storage of part or all of the contents in this

document in any form without the prior

written permission of Sendo is prohibited.

T9 Text Input is a registered trademark of

T9 Text input is licensed under one or more

of the following U.S. Patents: 5,818,437,

5,953,541, 5,945,928, 6,011,554 and

additional patents are pending worldwide.

DISCLAIMER

The information contained in this user guide

is written for the Sendo phone model 251.

Sendo reserves the right to make changes

and improvements to the products and any

of the features of the products described in

this document without prior notice

THE CONTENTS OF THIS DOCUMENT ARE

PROVIDED "AS IS". EXCEPT AS REQUIRED

BY APPLICABLE LAW, NO WARRANTIES

OF ANY KIND, EITHER EXPRESS OR

IMPLIED, INCLUDING, BUT NOT LIMITED

TO, THE IMPLIED WARRANTIES OF

MERCHANTABILITY AND FITNESS FOR A

PARTICULAR PURPOSE, ARE MADE IN

RELATION TO THE ACCURACY,

RELIABILITY OR CONTENTS OF THIS

DOCUMENT. SENDO RESERVES THE

RIGHT TO REVISE THIS DOCUMENT OR

WITHDRAW IT AT ANY TIME WITHOUT

PRIOR NOTICE. UNDER NO

CIRCUMSTANCES SHALL SENDO BE

RESPONSIBLE FOR ANY LOSS OF DATA

OR INCOME OR ANY SPECIAL,

INCIDENTAL, CONSEQUENTIAL OR

INDIRECT DAMAGES HOWSOEVER

CAUSED.

Export Information

The product is subject to the United States

Export Administration Regulations.

Diversion contrary to U.S. law is prohibited.

You must comply with all applicable export

laws, restrictions and regulations of the

United States or foreign agencies or

authorities, and shall not export, or transfer

for the purpose of re-export, this product in

violation of any such restrictions, laws or

regulations, or without all necessary

approvals. As of June 2001 under US legal

requirements, this means that the Exported

Product may not be downloaded or

otherwise exported or re-exported (i) into

Cuba, Iran, Iraq, Libya, North Korea, Sudan,

Syria, the Taliban-controlled areas of

Afghanistan or any other country subject to

U.S. trade sanctions covering the

downloaded software product, to

individuals or entities controlled by such

countries, or to nationals or residents of

such countries other than nationals who are

lawfully admitted permanent residents of

countries not subject to such sanctions; or

(ii) to anyone on the U.S. Treasury

Department's list of Specially Designated

Nationals and Blocked Persons, the U.S.

Commerce Department's Denied Persons

List, or the U.S. Commerce Department's

Entity List.

FCC/Industry Canada Notice

This phone may cause TV or radio

interference (for example, when using the

phone in close proximity to receiving

equipment). The FCC or Industry Canada

can require you to stop using the phone if

such interference cannot be eliminated.

This device complies with part 15 of the FCC

rules. Operation is subject to the condition

that this device does not cause harmful

interference.

For your safety

You should observe and follow the

guidelines given in this manual for the safe

and efficient use of your phone. Failure to

comply with these guidelines and

requirements may void your warranty and

may invalidate any approvals given to the

phone. Please see the Important Safety

section of this manual before you use the

phone.

Your Phone

2 Your Phone

nEarpiece

oDisplay – Graphical indicators, menu options

and other information is shown here.

pLeft soft key – This key performs the function

immediately above it on the display.

qQuick access key – The function of this key

will vary depending on the model of your

phone. It provides quick access to a certain

function such as SIM Toolkit or messaging.

rClear key – This erases text or takes you

back to your previous step, depending on

the context. A long press of this key takes

you back to the main screen.

sRight soft key – A long press of this key will

switch the telephone on and off. It also

performs the function immediately above it

on the display.

tUp and down keys – Used to scroll through

menus and options.

uAntenna

Your Phone

Symbol description

Main screen

Battery indicator

Empty icon indicates a very weak

battery level. Solid icon indicates a

fully charged battery level

Battery charging

Signal strength indicator

No bars indicates a very weak

signal

Four bars indicates a very strong

signal

mNew text message

All incoming calls are diverted

Keypad locked

lNew voice mail message (this icon

is network dependent)

Silent mode active

Alarm clock set

In calls list

nShows that a call was incoming

oShows that a call was outgoing

xShows that a call was missed

In messages list

Indicates the messages which

have not yet been read

Indicates the messages which

have been read

kIndicates the smiley messages

which have not yet been read

jIndicates the smiley messages

which have been read

Lists

In lists shows the option that is currently activated

Internet

Returns you to the previous screen Displays the current Homepage

Getting started

3 Getting started

To use your phone, you must first insert the

SIM card supplied by your service provider,

and then charge the battery.

Removing the back cover

Press down on the

area below the clip and

slide the cover back.

Lift off.

Inserting the SIM card

Place the SIM in the phone, starting with the

right side first, making sure that the golden

contacts of the card are touching the

contacts of the phone. Hold the SIM card in

place and slide the metal plate to the right,

in order to cover the left hand side of the SIM

card.

☛Note: Keep all SIM cards out of small

children’s reach. The SIM card is easily

damaged by scratches or bending, so

be cautious when inserting and

removing the card.

Fitting the battery

Insert the battery with the label facing down.

Align the tabs on the battery with the tabs on

the back of the phone. Clip into place. To

remove press on the clip and lift the battery

out.

1You must charge the battery for at least

12 hours before using the telephone for

the first time.

2Allow your battery to fully discharge

occasionally before recharging it.

3When the battery is completely

discharged it may take some time for the

battery charging icon to appear after you

have connected the charger.

Getting started

☛Note: Always turn your phone off before

you insert or remove the battery.

Charging the battery

Insert the connector on the charger lead into

the connector at the base of the phone. Plug

the charger into a mains AC socket. When

charging commences, the battery icon will

change into a charger cable icon. When the

battery is fully charged, the battery icon will

reappear and you can disconnect the

charger.

The battery will normally take around 2 to 3

hours to charge.

Charging and Discharging

A new battery's full performance is achieved

only after two or three complete charge and

discharge cycles. The operations times

provided are reasonable estimates and may

be affected by network conditions, charging

and phone usage.

The battery can be charged and

discharged hundreds of times but it will

eventually wear out. When the operating

time (talk-time and standby time) is

noticeably shorter than normal, it is time to

buy a new battery.

Use only batteries approved by Sendo and

recharge your battery only with the chargers

approved by Sendo. When a charger is not

in use, disconnect it from the power source.

Do not leave the battery connected after its

battery indicator shows that the battery is

full, or for longer than a single day, since

overcharging may shorten its life. If left

unused a fully charged battery will

discharge itself over time.

If the battery is completely empty, it may

take a few minutes before you can make or

receive a call once you plug the phone into

a charger.

For better operation times, discharge the

battery from time to time by leaving your

phone switched on until it turns itself off and

the battery is fully discharged.

Do not attempt to discharge the battery by

any other means.

☛Note: Use the battery only for its

intended purpose.

☛Never use any charger or battery that is

damaged or worn out.

☛Do not short circuit the battery. All

batteries can cause property damage,

injury or burns if a conductive material

such as jewelry or keys comes into

contact with the exposed terminals. The

material may complete an electrical

circuit and become quite hot. Exercise

care in handling your phone battery. For

example, avoid carrying your phone

battery loose in a pocket or purse.

This product is designed for use with

Sendo-approved batteries only. Use of

Getting started

unapproved batteries may be

dangerous and may cause damage to

the battery or the phone and may void

your warranty.

☛Leaving the battery in hot or cold places,

such as in a closed car in summer or

winter conditions, may reduce the

capacity and lifetime of the battery.

Always try to keep the battery between

59 F and 77 F (15°C and 25°C). A phone

with a battery that has been exposed to

temperature extremes may temporarily

not work, even when the battery is fully

charged.

Dispose of the battery properly. Comply

with all local laws or regulations in disposing

of your battery. Do not dispose of batteries

in a fire.

Powering up/down

To switch the phone on: Press d. If the

phone asks for a PIN code: Enter the code

that is supplied with the SIM card. The code

will be displayed as asterisks. When

complete, press g, OK. Wait a few

seconds while the phone searches for the

network. Once the network has been found,

the main screen appears and your phone is

ready to be used. The main screen shows

the network name and two icons giving the

signal strength (top right) and battery level

(top left).

To switch the phone off, press and hold d.

Removing the front cover

It is possible to personalize your telephone

by replacing the covers. Use the tool

provided with your new cover as illustrated

below.

☛Warning: The tool is small and has a thin

edge and point. Be careful when using

the tool. Keep the tool in a safe location

and out of small children’s reach.

Making a call

4 Making a call

Dialing a number

1Key in the area code and number that

you want to call then press g, Call to

dial.

To delete the entire number and return to the

main screen, press and hold c.

2To end the call, press d, End.

Making an international call

1Press and hold 0 until the plus sign "+"

is displayed. This replaces the

international access code.

2Enter the country code, area code, and

phone number.

3Press g, Call to dial.

Making an emergency call

1Enter 911 (or the local emergency

number).

2Press g, Call to dial.

☛Warning: The phone must be switched

on, properly charged and used in a

service area with adequate signal

strength to make an emergency call.

Emergency calls also may not be

possible when certain network services

or phone features are in use. Do not rely

on your wireless phone as your only

method of emergency communications.

Making calls from the contact list

1Press ; from the main screen, you can

also press d, Contacts then select the

Search option.

2Type in the first letters of the name or

scroll and find the one that you want.

3Press g, Call to dial.

Speed dialing

Allows you to dial a number simply by

pressing and holding the assigned key from

the main screen.

To assign a contact list entry to a key:

Press ; to enter the contacts list and scroll

to the appropriate entry. Press and hold one

of the keys 2 to 9 until the key number

appears on the left of the screen beside the

name. This indicates that the speed dial is

successfully assigned.

Making a call from the calls list

The phone stores a list of your recent

incoming, outgoing and missed calls.

The list stores up to 30 entries.

An icon on the left of the screen indicates the

type of call:

nIncoming call

xMissed call

oOutgoing call

Making a call

To dial a number from the redial/calls list:

Press : to access the list. Scroll and find

the one that you want and press g, Call to

dial.

Adjusting the loudness

The earpiece volume may be adjusted

during a conversation. Press : to make the

speech louder and ; to make it quieter.

Answering a call

5 Answering a call

To answer a call, press g, Accept. To reject a call, press d, Reject.

Call waiting

This feature means you are informed of a

second incoming call by an audible melody

in the earpiece.

Press d, Reject to reject the second call.

Press g, Accept to put the current call on

hold and activate the second call.

To end the active call and return to the held

call, press d, End.

To switch between calls, press g, Options

and then select the Swap option.

☛Note: Your network may not support call

waiting or may require you to subscribe

to this feature. If you do not have call

waiting or are roaming on another

network, accepting a second call will

end the first call. You will not be able to

switch.

In call options

When you are in a call, you can press g,

Options. These could be:

Contacts

Gives you access to the contact list.

Hold/Unhold

Puts the active call on hold/reactivates the

held call.

Mute/Unmute

Switches the microphone off/on.

Send message

Allows you to send a text message.

SIMToolkit

Gives you access to the SIM Toolkit.

Swap

Swaps between the current call and the

call on hold.

End all

Ends all calls.

Using the contact list

6 Using the contact list

The names and numbers you enter into your contact list are stored on the SIM card.

To access your contact list entries, press ; from the main screen.

Storing a name and number

1Press d, Contacts from the main

screen.

2Use the up and down keys : and ; to

scroll to the Add new option, then press

g, Select.

3Enter the area code and phone number,

then press g, OK.

4Enter the name you wish to store in the

contact list, then press g, OK. Use the

keypad as explained in the table in the

Messages section to enter the characters

and to switch between lower case, upper

case, and numeric modes.

5Enter the chat name that you wish to

assign to the contact.

Correcting an entry

Pressing c deletes the character

immediately to the left of the cursor.

Pressing and holding c deletes all of the

text that you have entered.

Contact list options

When you have selected a name you can

open a list of options by pressing d,

Options that will allow you to change, delete,

give details and send a message.

Fixed names

This service allows you to restrict your

outgoing calls to certain selected numbers

from your SIM card. This feature is

dependent on your service provider. Your

phone will ask for the PIN2 code to activate

this function. You can obtain this code from

your service provider. When this feature is

activated, a new contact list is made visible

in place of your standard one. Only numbers

from this contact list can be dialed. You can

add numbers to this contact list in the same

way as adding numbers to your normal

contact list, with the exception that you have

to enter the PIN2 code.

Broadcast messages

Your service provider may offer Cell

Broadcast. This could be information on the

traffic, weather, events, or local information

which is broadcast by the network to all

mobiles in a specific area. When you

activate this feature, you may receive

messages about the selected topic. Contact

your service provider for more details.

Menu navigation

7 Menu navigation

To enter the main menu, press g, Menu from the main screen.

Scrolling

You can scroll from one menu to another

using the front keys : and ;. When you

find the menu that you are looking for, press

g, Select to go in. Press End, back or c

to return to the previous level.

SIM Toolkit

Your service provider may offer some

special services or applications. The name

of the menu may change to indicate the type

of service, for example "Information".

For more details, please contact your

service provider.

Messages

8 Messages

Calling your voice mail

When you have a new message in your

voice mailbox, your phone displays either

the voice mail icon l in the main screen or

a text message sent from the network. This

depends on your service provider.

Note: Voice mail is a network service

provided by your service provider. You may

have to subscribe to this service. This

service may not be available when roaming.

Press and hold 1. If the phone asks for the

voice mailbox number, enter it and press

g, Call. The number can be obtained from

your service provider.

Reading a text message

When you receive a text message, the

envelope m icon is displayed at the top of

the main screen.

1Press g, Read to display the new

message directly from the main screen.

2To read old messages select Read from

the Messages menu.

3Use the up and down keys : and ; to

scroll through the message.

4Press d, Options to access the

following message options:

Delete

Removes the message.

Chat

Initiates a chat session.

Sends a text message to the sender.

Call

Calls the sender (or, if there is a number in

quotes in the message, this number is

called instead).

Save no.

Adds the sender’s phone number to your

contact list.

Time/date

Displays the date and time of the

message.

Forward

Sends the message to someone else.

Sending a text message

You can send messages of up to 160

characters to another compatible phone.

1Enter the Messages menu and select the

option Send.

2Type in a new message or select a

message from a list of saved messages.

3When you have entered the text, press

g, Send.

4Enter the destination phone number, or

press d, Contacts and select a name

from your contact list.

5Press g, Send to send the message.

Messages

☛Note: If you reply to a message, you do

not have to re-enter the number. This is

done automatically.

Sending a Smiley SMS

Send a picture with your text message to

other compatible phones. All other phones

will display an Internet style Smiley ;-).

Choose g, Smiley.

1. Emotions

2. Celebrations

3. Sports

4. Animals

5. Others

Select the Smiley you would like to use from

one of these categories and press g,

Select. The text is restricted to 156

characters to allow space for the Smiley.

Reading a Smiley SMS

When you choose a message that has a

Smiley in it, the Smiley appears on the

screen for 3 seconds or until a key is

pressed. Then the message appears. After

this time the message reads as normal. A

message with a smiley attached has a k

icon if new and a j if read.

Reading a Games SMS

The multiplayer games use text messages

to communicate with other players. When

you receive a games SMS pressing g,

Read will take you to the games menu.

Press g, Select and proceed as instructed

in the appropriate game section.

Message settings

This menu offers three options:

Center number

Allows you to enter or change the service

center number for text messaging.

Voice mail

Allows you to enter or change your voice

mail number.

Characters

Allows you to choose whether you want to

enter text in GSM (Latin characters) or

Unicode (Non Latin characters) mode.

Unicode characters take up more room on

your phone so the length of your text

messages is restricted to half the usual

number of characters.

Chat

Sendo chat allows you to send messages to

another user, with a compatible GSM

phone, and view both sent and received

SMS messages for chat participants in a

convenient Chat screen.

Starting a chat session

Enter the Messages menu and select the

Chat option.

Messages

Enter your chat name on the My chat name

screen (this screen will not appear if you

have already created a chat name).

You will then need to enter the number of the

person with whom you would like to chat, or

alternatively you can press d, Contacts to

go into the contact list.

Enter his/her chat name on the Enter chat

name screen (this screen will not appear if

you have already created a chat name for

this person).

Editing a chat name

You can edit a chat name for a contact by

selecting the desired name in the contact

list and pressing d, Options. Select the

Change option and edit the chat name.

You can edit your chat name by selecting

My number from the Contacts menu. Select

the Consult option and then press d,

Options. Select the change option and edit

the chat name.

Initiating a chat

To send a chat message enter the text in the

chat editor field and then press g, Send.

The sent text will then appear in the chat

history field and is sent to the other chat

participant as a standard SMS message.

Chat options

Press d, Options from the Chat screen to

view the chat options.

You have three options:

Swap

Changes the active area between the text

entry field and the chat history field.

Font size

Select between normal and small font on

the Chat screen.

Exit

Exit the chat session.

Predictive Text Input

To save time when you are writing a text

message, your phone has a built in

dictionary feature which uses the letters that

you are typing to complete the word.

This input method allows you to simply

press each key once. For example, to write

the name "Ross", press 7, then 6, then

7, then 7 just once each.

The word may change as you type, but don’t

worry about what is on the screen until you

have finished the word. Sometimes different

words share the same sequence of key

presses. If the finished word is wrong, press

0 to scroll through other possibilities. If the

word that you are looking for is still not there,

press * repeatedly to change the text

mode to a and enter the word again.

After you have completed a word, press the

space key # to enter the next word. Press

and hold # to pick a symbol to insert from

the character table.

Messages

Some intelligent punctuation (including full

stops, hyphens and apostrophes) are also

available on 1. The punctuation mark is

completed when you enter the next

keystroke.

Changing the editing mode

The current editing mode is indicated at the

bottom of the screen by one of these icons:

aLower case text mode

bUpper case text mode

qNumeric mode

hT9 Text Input (lower case)

iT9 Text Input (upper case)

You can switch among upper case, lower

case, and numeric modes by repeatedly

pressing *. You can switch to predictive

T9 Text Input by repeatedly pressing *.

These are the characters that come on to

the screen when you press the numeric

keypad. They are featured in the table

below:

To enter two characters on the same key,

enter the first one and then wait for the

cursor to reappear before entering the

second.

Example: To enter the name "Ross" when

you are in lower case mode:

Press * to enter upper case mode,

Press 7 three times, to display "R", you will

then return to lower case mode.

Press 6 three times, to display "o".

Press 7 four times, to display "s".

Then press 7 four times, to display "s".

Entering symbols

A long press on # displays a table

showing all the symbols available to you.

Scroll down the table to display more

symbols.

To enter a symbol:

1Scroll to the row containing the symbol

you want.

2Press the numeric key (1 to 9) to

reach the symbol you want.

Key List of characters available

1 1.,@‘?!":;¿¡

2 abc2àäåæç

3 def3éè

4 ghi4ì

5jkl5

6 mno6ñòöø

7pqrs7ß

8 tuv8üù

9 wxyz9

#Space

123456789

.,-!?@():

&‘ " /_;$%+

*=<>#£¥∆¤

§√ί»ÀŒ—”÷

ÿŸ¿ìàäåæç

éèÄÅÉòñÆe

Internet menu

9 Internet menu

☛Note: The Internet menu may have a

different name, for example “Browser”,

depending on your network.

To access the Internet menu, select Internet

from the main menu. To select a menu

option use the corresponding numeric key

or navigate using the : or ; keys and

press g, OK.

The following menu options are available:

1Homepage - Connect to the

Internet server and your

homepage.

2Favorites - Store up to 8 of your

favorite Internet sites for easy

access.

3Add favorite - Add to your list of

favorites.

4Open page - Open a WAP page.

5Refresh page - Refresh the current

WAP page while in a WAP session.

6Settings - Configure your WAP

settings.

7Help - Provides help and advice on

using Mobile Explorer.

0Exit - Returns to the main menu.

☛Note: When in a WAP session you can

access the Internet menu by pressing

the Quick Access key.

Connecting to an Internet page

To begin a WAP session, either select the

Homepage option on the Internet menu to

open your homepage, or select the Open

page option from the Internet menu and

then enter the WAP address. Select the Go

option and press g, OK.

Configuring your connection profiles

In order to configure your Internet settings

select the Settings option from the Internet

menu and then select the Profiles option.

Each of your connection profiles will be

listed. To edit an existing profile select the

relevant profile name and press g, Edit.

To create a new profile select the Create

Connection option and press g, OK. Enter

a name for the new connection and select

Create.

One of your connection profiles can be

selected as the default by choosing the

relevant profile, pressing g, Edit and

selecting Set as default from the menu.

Press g, OK to confirm your choice.

☛Note: Some of these settings may not be

required for your network. Contact your

Service Provider for required Internet

connection information.

Internet menu

Entering your Dial-up Settings

Choose the Dial-up Settings option and then

enter the relevant information into all

required fields. Once you have entered all

the necessary information select Update

and press g, OK.

Entering your Internet (HTTP) settings

Choose the Internet (HTTP) Settings option

and then enter the relevant information into

all required fields. Once you have entered

all the necessary information select Update

and press g, OK.

Entering your Mobile (WAP) settings

Choose the Mobile (WAP) Settings option

and then enter the relevant information into

all required fields. Once you have entered

all the necessary information select Update

and press g, OK.

☛Tip: When entering an IP/Gateway

address press * to enter a full stop.

Configuring your homepage

In order to configure your homepage select

Settings from the Internet menu and then

select the Homepage option.

You have three options:

Default

Returns to the default homepage settings.

If a default homepage has not been

provided please contact your Service

Provider.

Current

When in a WAP session this option sets

the current WAP page as the homepage.

User Specified

Sets the entered WAP address as the

homepage. You must enter a WAP address

in the Homepage URL field.

☛Note: Some service providers do not

allow users to specify their homepage.

Contact your service provider for more

details.

Once you have selected your desired option

select Update and press g, OK.

Images

In order to change your image settings

select the Settings option from the Internet

menu and then choose the Images option.

You have four options:

Scale

Scales large images to fit the size of the

screen.

All

Displays all images regardless of size.

Small

Only displays those images small enough

to be displayed fully on the screen.

None

Does not display any images.

☛Note: Turning off or reducing image size

will speed up download time.

Internet menu

Password

In order to change your password settings

select the Settings option from the Internet

menu and then select the Password option.

You have two options:

Require password

You are required to enter a password

each time you enter an authenticated WAP

site.

Cache password

Saves your passwords once entered on

authenticated WAP sites.

Once you have selected your desired option

go to Update and press g, OK.

In order to delete your saved passwords go

to Clear and press g, OK.

Favorites

The Favorites menu allows you to save up to

8 WAP addresses, providing you with quick

access to your favorite sites.

There are two ways to create a favorite:

Creating a favorite from the Internet menu

In order to create a favorite select the

Favorites option from the Internet menu.

Select the Add favorite option and press g,

OK. Enter the desired name and WAP

address. Select Add and press g, OK.

The new favorite will now appear in your list

of favorites.

Creating a favorite from a WAP page

In order to create a favorite from a WAP

page press the Quick Access key to go to

the Internet menu. Select the Add favorite

option. The name of your WAP page will

appear at the top of the screen.

Enter the desired name for the favorite,

select Add and press g, OK. The new

favorite will now appear in your list of

favorites.

Editing and deleting a favorite

To edit a favorite

Select the Favorites option from the Internet

menu. Select the favorite you would like to

edit and press g, Edit. Change the favorite

information, name or URL, select Update

and press g, OK.

The favorite is updated.

To delete a favorite

Select the Favorites option from the Internet

menu. Select the favorite you would like to

delete and press g, Edit. Select Delete

favorite and press g, OK.

Sounds

10 Sounds

This menu allows you to configure the various tunes that the phone plays when you receive a

call or a new text message, or some other event occurs.

Ringer

Select this option to set the ringtone for

incoming calls.

Ringtone composer

Go into the Sounds menu and press g,

Composer.

Change your ringtones to personalize your

phone. Create your own ringtones with our

ringtone composer.

You have two entry methods.

Text

Notes are entered textually

Graphic

Notes are entered on a musical score

Both entry methods use the same key

presses unless stated.

In this menu the keys represent the following

notes:

1C5G

2D6A

3E7B

8Enters a rest (text mode)

;Enters a rest (graphic mode)

9Changes the scale of the note

between the range 1-4

0Changes the duration of the note.

Each press decreases the duration

of the note between the range: full

note, half note, quarter note, eighth

note, sixteenth note and thirty-

second note.

#Changes a normal note to a sharp

and a sharp back to a normal note.

*Changes a normal note to a dotted,

double dotted or 2/3 note.

cErases the previous note. A long

press will clear all notes.

☛Tip: A short press of the : and ; keys

will move you between notes in either

entry mode.

Once you have composed the ringtone

press g, Options to enter the menu screen.

The available options are:

Tempo

Allows you to choose from a list of tempos

at which to play the ringtone.

Play

Allows you to play your ringtone.

Save

Allows you to save your ringtone.

Delete

Allows you to delete the ringtone.

Sounds

Send

Allows you to send your ringtone to one of

your friends.

Receiving a ringtone

If you have received a ringtone press g,

Options to enter the menu from where you

can play, save or delete the ringtone. If you

press c the ringtone and message will be

deleted.

☛Note: It is only possible to save 10

ringtones whether you have composed

them yourself or received them as a

message. To save more you will have to

overwrite an existing ringtone.

Volume

Select this option to change the volume

setting for the different ringtones that the

phone plays.

Key Tones

This menu allows you to set the type of

keypad tones that you would like to hear

when pressing the keys.

You have three options:

Off

No sound emitted upon a key press.

Short, low volume tone.

DTMF

These are standard tones, as used in

touch tone phones. Each number has its

own specific tone.

Vibrate Mode

Select this menu to set the vibrate mode for

incoming calls or text messages.

You have three options:

Off

Deactivates the vibrate mode function.

Sets the phone to vibrate for an incoming

call or text message.

Vibrate then ring

Sets the phone to vibrate for a few

seconds before the phone starts to ring.

☛Note: This option is not available on all

models. None of the above settings

affects any of the sounds settings.

Events

This option allows you to set the alert sounds

to on or off for the following options:

New message • New broadcast • Low

battery • Low credit

☛Note: Alert sounds can be applied only

to those services supported by your

carrier. When roaming certain services

may not be supported.

Sounds

This is only with certain subscriptions.

Equalizer

Enter the Sounds menu and select

Equalizer.

This menu allows you to alter the earpiece

audio settings of your phone.

Choose from these three settings to

optimize audio quality:

• Treble • Normal • Bass

Extras

11 Extras

FlippIT

Go to the Extras menu and

select Games followed by

FlippIT.

There are 6 levels; 3x3 is the

easiest.

The objective of the game is to change the

white discs to black discs. You do this by

selecting one of the white discs by pressing

the 5 key. This turns the white disc to

black, but also turns all of the discs directly

above, below, to the left and to the right on

the selected discs to black.

You can move the cursor from one to

another using the keys in the grid above. On

the right of the screen you will see the

number of moves that you have made so far,

and also the smallest number of moves that

it is possible to complete the level in.

With each higher level the grid gets bigger

and harder!

Quaddro

Go into the Extras

menu and select

Games followed by

Quaddro.

You can select the

number of players:

Demonstration mode lets you watch the

computer play against itself.

You against the computer.

You against a friend.

The objective of the game is to drop your

counters into the slots along the top of the

board, in the attempt to create a line of four,

horizontally, vertically or diagonally.

When you drop a counter, it will fall all the

way to the bottom or sit on top of any other

counters that are in that column. So, think

carefully before you play!

You move the flashing cursor left and right

along the top of the screen using the 4

and 6 keys. Pressing 5 will drop the

counter into the column.

Tenpin

Go into the Extras

menu and select

Games followed

by Tenpin.

The aim of the

game is to knock

as many of the

pins down as possible.

To play the game press g, New and the

game will begin. The game is played over

10 frames and in each frame you have two

attempts to knock down all of the pins.

You can position the ball on the lane by

pressing 4 or 6 to move across the

lane.

Extras

To bowl the ball straight press 5 when the

Swing bar is positioned in the center of the

bowling ball.

To bowl at an angle press 5 when the

Swing bar is to the left or right of the bowling

ball.

Try to get the top score of 300 and enter

your name on the Hi-score table!

To enter your name use the 2 and 8

keys to scroll through the alphabet. Press

4 to move to the next letter and 6 to

move back. As soon as you have entered

your name press g, OK to see the Hi-score

table. Press OK again to return to the game

Racing Game

Go to the Extras

menu and select

Games, then

select the racing

game option. To

enter the game

options menu

press g, New. It is now possible to start the

race immediately or change the level of

difficulty and number of laps by using the

:; and g keys.

The object of the game is to race against the

other cars through the checkpoints around

four championship tracks. The track will be

displayed momentarily before going to the

starting grid. When the race starts tap the

2 key to accelerate or 8 to decelerate.

You can steer your car by tapping the 4

key to rotate anti-clockwise or the 6 key to

rotate clockwise. The game may be paused

by pressing the c key.

☛Tip: You need to tap the keys rather than

holding them down.

During the race the status is shown at the

bottom of the screen. Your speed is

represented by a speed bar. The total race,

lap and best lap counters are also shown

together with the current lap number. Each

time you pass a checkpoint a flag will be

shown in the top left of the display. If you

miss a checkpoint you will have to go back

before you can proceed to the next one.

At the end of the race, if you finish in the top

three, you will progress to the next track until

the championship is complete. Points are

awarded through the races according to

your finishing position.

Gem Raider

Go to the Extras

menu and select

Games followed

by Gem Raider. To

start the game

press g, New.

Gem Raider is a game of strategy and

speed where the objective is to make your

way through the diamond mine, collect as

Extras

many diamonds as possible and find the

exit before the air runs out.

When the game starts, your character

flashes to show its position. To make your

way through the mine press 2 to move up,

8 to move down, 4 to move left and 6

to move right. Game status is at the bottom

of the display, showing the number of

diamonds left to collect, numbers of lives

remaining and score. The time left before

you run out of air is shown on the bottom

right. The game may be paused by pressing

the c key.

As you dig through the soil, rocks will fall

down behind you unless they are supported

by more soil. You can support a rock on your

head if you dig underneath it, but if a rock

falls on you it will kill you. Increase your

score by collecting diamonds by moving

over them. Once you have collected

sufficient diamonds your character will flash

and you will be able to use the exit.

Deadly butterflies also occupy the mine. If

you touch a butterfly it will kill you instantly.

For bonus diamonds you can try killing the

butterfly by making rocks fall onto it. Once a

level is completed any remaining time is

credited to your score.

The game ends when you exhaust all of your

lives or complete all the levels. You may be

able to enter your name on the hi-score

table. Type your name using the keypad

and select g, OK when finished.

Splat

Go to the Extras

menu and select

Games followed

by Splat. To start

the game press

g, New. You will

start on level 1.

When you are ready to play, press any key.

The object of the game is to stop the moles

from digging up your garden. You will see a

3x3 grid of mole holes; when you see a mole

peep through the hole, hit it by pressing the

appropriate 1 to 9 key. For example, if

a mole appears in the middle hole, press

5 because it is positioned in the middle of

the 1 to 9 keys.

Points are awarded for each mole hit. Watch

out for surrender flags, if you hit a mole that

has surrendered, points will be deducted

from your score. Your score and the game

status are shown at the bottom of the

display. The game may be paused by

pressing the c key.

At the end of the game you will receive a

bonus according to your accuracy. Attain

70% or more accuracy to progress to the

next level.

The game ends when you fail to progress to

the next level or you reach the final level.

You may be able to enter your name on the

high score table. Type your name using the

keypad and select g, OK when finished.

Extras

Sumino

Go to the Extras menu

and select Games

followed by Sumino. To

start the game press

g, New.

You may find it helpful

to rotate your telephone

sideways to play this

game.

The objective of the

game is to arrange the

randomly-generated building blocks that fall

down the screen such that they interlock to

form one or more continuous horizontal

lines. Once a continuous line has been

formed, it will be removed and all the blocks

above it will fall down a line. You will be

awarded points for each block positioned

and each horizontal line formed.

To move the block left press 2, to move it

right press 8. The block can be rotated by

pressing 5. Press 4 to make the block

drop into place. The game may be paused

by pressing the c key.

Your score and the game status are shown

at the side of the display. The shape of the

next block is also shown. The level of

difficulty will increase the longer the game is

played.

The game ends when the blocks reach the

top of the display. You may be able to enter

your name on the hi-score table. Type your

name using the keypad and select g, OK

when finished.

Scizzors

Go to the Extras

menu and select

Games followed

by Scizzors. You

will see an

animated display.

In order to select

the stone press

To select the paper press 2.

To select the scizzors press 3.

The object of the game is to try and beat the

computer by selecting one of the three

objects. When you do this the computer also

selects one of the 3 objects.

The rules are simple:

Scizzors (2 fingers out) cuts paper,

therefore scizzors wins.

Paper (flat palm) wraps stone, therefore

paper wins.

Stone (fist) blunts scizzors, therefore stone

wins.

Two of the same results in a tie.

Extras

Chess

Go to the Extras

menu and select

Games followed

by Chess.

To enter the game

options menu

press g New. It's

possible to play the game against

somebody on the same handset or remotely

via SMS. Use the :; keys to make your

selection and g Select to start the game.

When playing via SMS you will be prompted

for the mobile telephone number of the other

player before the game starts.

When moves are received from another

player the Messages option will be

displayed in the game menu. Select this

option using the :; keys and press g

Select twice. Press g Select again to

accept the move or select one of the

alternative options shown.

The conventional rules of chess apply. To

move a piece, first move the flashing cursor

to the piece you wish to move. To move the

cursor up press the 2 key, to move it

down press the 8 key, to move it left press

the 4 key and to move it right press the

6 key. Once the cursor is positioned,

press the 5 key to select. A selected

square is shown with a solid outline. Move

the cursor to where you wish to move using

the same method.

The color of pieces in play is shown in the

top right of the display; a diagonal line is

shown when the king is in check and an 'X'

upon check mate. Castling is achieved by

selecting the king and then the rook.

Checkers

Go to the Extras

menu and select

Games followed

by Checkers.

To enter the game

options menu

press g New. It's

possible to play the game against

somebody on the same handset or remotely

via SMS. Use the :; keys to make your

selection and g Select to start the game.

When playing via SMS you will be prompted

for the mobile telephone number of the other

player before the game starts.

When moves are received from another

player the Messages option will be

displayed in the game menu. Select this

option using the :; keys and press g

Select twice. Press g Select again to

accept the move or select one of the

alternative options shown.

The conventional rules of checkers apply.

To move a piece, first move the flashing

cursor to the piece you wish to move. To

move the cursor up press the 2 key, to

move it down press the 8 key, to move it

Extras

left press the 4 key and to move it right

press the 6 key. Once the cursor is

positioned press the 5 key to select. A

selected square is shown with a solid

outline. Move the cursor to where you wish

to move to using the method described

above.

Reversi

Go to the Extras menu and select Games

followed by Reversi.

Reversi is a two

player board

game where each

player first

chooses a color

and then takes

turns to place a

colored disc on the board. Any discs that

get caught between two discs of the

opposite color by a newly placed disc are

reversed (i.e. they change color). You may

only place a disc if doing so will reverse at

least one other disc. Otherwise you have to

miss a turn.

The game ends when either the board is full

or neither player can make a move. The

winner is the player who has more discs on

the board at the end of the game.

To enter the game options menu press g

New. It's possible to play the game against

somebody on the same handset or remotely

via SMS. Use the :; keys to make your

selection and g Select to start the game.

When playing via SMS you will be prompted

for the mobile telephone number of the other

player before the game starts.

When moves are received from another

player the Messages option will be

displayed in the game menu. Select this

option using the :; keys and press g

Select twice. Press g Select again to

accept the move or select one of the

alternative options shown.

Move the flashing cursor to the position in

which you wish to place the disk. To move

the cursor up press the 2 key, to move it

down press the 8 key, to move it left press

the 4 key and to move it right press the

6 key. Once the cursor is positioned,

press the 5 key to select.

KombatClub

Go to the Extras menu and select Games

followed by KombatClub.

KombatClub is a two-player SMS fighting

game set in a fictitious dark and dirty future.

Challenge your friends to an all-out, 5 round

‘mean streets’ bout with whatever weapons

come to hand.

Creating your profile

Before playing for the first time you must

create your profile. Use the : and ; keys

and select Options. Use the : and ; keys

and select Profile. Press g to enter the

menu. Select Edit Name and press the g

Extras

key again. Enter your name using the

keypad followed by g OK.

Select your preference of character by

using the :; keys and select Character?

Press g to enter the menu. Choose your

character using the :; keys and press

g to confirm.

Select g, Back to return to the previous

menu.

You will start the game with the following

items:

A stick and hubcap

Bandana

Anorak

Slippers

250 in cash

A visit downtown

From the main

menu select

Downtown and

press g. Move

around the

downtown area by

using the :;

keys and Press g to enter. The c key can

be used to go back to the previous menu.

The Pawnbroker’s

Here you can choose from a selection of

new weapons and protective wear. Spend

your money wisely. Equipment can also be

sold to recoup losses but you will not get a

very good price.

The Red Lion

The Red Lion is the busiest public house in

town. Here you can review your

achievements and replay your saved bouts.

The Wall of Fame

Hi-scores and a league table of results will

be written onto the Wall of Fame in graffiti.

The Dojo

It is possible to meet some of the world's

most renowned instructors and tutors in the

dojo. In exchange for some cash you may

improve your health (top left), strength (top

right) or combat (bottom left) and defense

(bottom right) skills.

How to challenge another player

From the game menu select Challenge and

press g. If you want to play a friend, select

Phone Number and press g OK. Enter the

mobile telephone number of the player you

wish to challenge and press g OK. If you

want to play against the server, select the

server name from the list and press g OK.

Extras

Each bout of combat consists of a series of

five moves. For each move there is a choice

of high, medium or low attack and defense

positions. Each player chooses five attack

and defense moves.

Enter your desired attack position using the

:; keys and press g to confirm your

selection. When you have entered your five

attack moves select Accept and press g.

Repeat this to enter your desired defense

positions. If you have more than one type of

equipment available you will be asked to

choose which equipment to use for this

bout. To send the challenge select Yes and

press g.

Accepting a challenge

If you receive a challenge from another

player the Messages option will appear in

the main game menu. Select Messages and

press g to continue.

A list of outstanding challenges will be

shown. Use the :; keys to select the

player and press g. Select Accept if you

wish to take up the challenge or Decline if

you do not. Selecting Replay later will return

you to the main game menu.

If you choose to accept the challenge enter

your five attack and defense moves using

the same method as challenging another

player.

The Bout of Combat

Once both players

have chosen their

moves the fight

will commence.

Each player's

remaining health

is shown at the

bottom of the display. When bout has

finished the results are displayed. Cash is

awarded for each successful hit and at the

end of the game.

☛Tip: You can save bouts to watch again

later and you can also save your best

opponents as favorites so that you can

easily challenge them again.

Playing against a server

For all the two player games (Chess,

Checkers, Reversi and KombatClub) you

can play against a server, or use a server to

match you with other Sendo users. To add a

server use the : and ; keys to select

Options and then use the : and ; keys to

select Server. Select Add, enter the server

name and press g. Enter the server

number and press g OK. The game works

in exactly the same way as when you play

against your friends.

Note: This feature may not be available in all

areas or on all networks. Your phone may

have been pre-programmed with server

details. If not, please check with your

service provider or see www.sendo.com/

gameserver for relevant server details.

Extras

Customizing your telephone

It is possible to assign pictures to items in

the main menu, the idle screen, screen

saver and contacts in the phone book.

Receiving a picture

Pictures and logos for your phone can be

obtained from a wide number of sources.

When you have received your picture "1 new

picture" will be displayed. To view the

picture press g, View. To accept the

picture press g, Save.

The picture list menu will appear. Highlight

a position to save the picture and press g,

Select. Enter a name for the picture using

the keypad and press g, OK.

Managing your pictures

Go to the Extras menu followed by Pictures,

and press g, Select.

If you have received pictures, they will be

displayed by name in the order they were

received. Use the :; keys to choose a

picture and press g, Options. You may

also view the picture by pressing g, View.

Available options from the following menu

will appear:

Assign

Used to assign the selected picture to an

item.

Unassign

Removes the association of the selected

picture to an item.

Delete

Permanently deletes the selected picture.

Unassign all

Removes the association of all pictures to

any items. Press g, OK to confirm.

Delete all

Permanently deletes all pictures. Press

g, OK to confirm.

Memory

Displays the amount of remaining

memory.

Assigning a picture

From the above menu select Assign and

press g, Select.

From the menu that follows it is possible to

assign a picture to any main menu item, the

idle screen, screensaver or a contact in your

contacts list. Make your choice using the

:; keys and press g, Select.

If you select the main menu option a new

sub-menu will be displayed. Select the

name of the menu you would like to assign

the picture to using the method described

above. To display pictures in the main

menu, animations must be set to off.

☛Tip: To view the clock when a picture is

assigned to the idle screen press the c

key.

Settings

12 Settings

Languages

This menu allows you to change the

language of the phone.

Alarm clock

You can use your phone as an alarm clock.

Enter the Settings menu and press g,

Alarm. Set the alarm to On and enter the

time, specifying AM or PM, when you

require the phone to ring. When it rings

press

d, Off to switch it off, or

g, Snooze to stop the alarm for ten

minutes. The alarm will then sound again.

☛Note: The alarm will sound even if the

phone is switched off. The phone will

power on but you will not be able to

receive or make calls. Once the alarm

finishes the phone will switch off.

Setting time and date

Go to Set date and press g, Select. Enter

the date and press g, OK.

Press g, Select. Enter the time, specifying

AM or PM, Press g, OK.

The date and time will be stored.

Screensaver

A screensaver is a picture that is displayed

when the phone has been idle for a certain

amount of time.

It is possible to turn this on or off, select the

delay before it becomes active and change

the picture.

When the screensaver is active press c to

use the phone

Auto redial

When this function is activated, the phone

will automatically redial a number when the

call attempt fails. If the other user’s phone is

busy, the phone will wait a few seconds

before each attempt, and then beep when it

succeeds.

Auto answer

This function is only applicable when certain

hands-free accessories (e.g., a personal

hands-free headset) are connected to the

phone. When you receive an incoming call

with this feature activated, the phone rings

three times before automatically accepting

the call.

Any key answer

When this function is activated, you can

answer an incoming call by pressing any

key, except d, Reject.

Settings

Animations

It is possible to enable or disable animations

of the main menu.

☛Note: when assigning downloaded

pictures to the main menu the menu

animations must be set to Off.

Security

Your PIN (Personal Identity Number) code is

a code that you can use to protect your

phone from unwanted users. This is the

number that the phone asks for at switch on.

PIN Code:

1Activate PIN entry requirement at switch

on (if your SIM card supports this).

2Deactivate PIN entry requirement at

switch on (if your SIM card supports this).

3Change PIN.

4Change PIN2.

Some network services require a separate

security code. This code is the PIN2. This

menu allows you to change the PIN2 code

that the mobile asks for when using certain

features. To activate the PIN code

requirement or change the PIN code, you

need to enter the current PIN code.

If you don’t know your PIN code, contact

your service provider.

☛Note: If you enter the wrong PIN code

three times, the SIM card is locked. You

must contact your service provider for

further instructions.

Shortcuts

To lock/unlock the keypad, press g, then

* from the main screen.

To enter/exit silent mode press g then #

from the main screen.

To enter a pause while dialing press and

hold # until the letter p appears. This will

insert a pause of 3 seconds.

Services

13 Services

Commands

This menu allows you to send special

commands to the network to get specific

information. This could be information such

as the time and date, your own phone

number, or the amount of credit remaining

on your SIM card. The commands, and

whether this feature is available, can be

obtained from your service provider. You

can store the number of the command and

a name. Once stored, scroll to the command

and press g, Send to get the required

information from the network.

Network selection

This menu allows you to choose how the

phone searches for the network.

Mode

Automatic

Sets the search mode to automatic. The

phone searches all available networks

and automatically selects one.

Manual

Sets the search mode to manual. The

phone searches all available networks

and, when finished, displays a list of all the

networks found. You can scroll up and

down with : ; to select the network that

you wish to use. Once you select a

network, your phone will always try to

select this network. Network selection

stays manual until you switch to automatic

mode.

Searches for and then displays all

available networks. If you are in manual

mode then the selected network will

become your default network.

Send number

This menu allows you to select whether you

hide your identity or not when you call

someone.

There are three options:

Network

Setting returns to Network default setting.

Your telephone number is sent to your

correspondent when you call.

Off

Your telephone number is not sent to your

correspondent when you call.

Cost/timers

This menu contains all information on the

amount of time you have spent on calls.

This menu offers five options:

Balance

Displays the amount of credit that you

have left on your prepaid card.

Outgoing

Displays the total time that you have spent

on your phone on outgoing calls.

Services

Incoming

Displays the total time that you have spent

on your phone on incoming calls.

Limit

Allows you to view and set the maximum

cost limit that you can go up to.

Rate

Allows you to set the price per unit, and

enter the currency in which you wish the

call costs to be displayed.

☛Note: The actual time invoiced by your

service provider may vary depending on

network features to which you

subscribe, rounding off, taxes and other

fees and charges.

Forward

This network feature allows you to forward

your incoming calls to your voice mailbox or

to another number.

This menu offers four options:

If busy

When activated, calls will be forwarded if

you are already in a call.

If no answer

When activated, calls will be forwarded if

you do not answer your phone.

Unreachable

When activated, calls will be forwarded if

your phone is off or if you are out of

coverage.

All calls

When activated, all of your incoming calls

will be forwarded. For each of the above,

you can: Check, activate or cancel the

service.

Service numbers

Your service provider may have pre-

programmed some useful numbers into

your SIM card. These numbers normally

give access to special services. For more

information contact your service provider.

1Press d, Contacts to display the

contact list menu, scroll using : ;.

2Scroll to the Service no. option, then

press g, Select.

Call waiting

This menu allows you to activate or

deactivate the call waiting feature.

☛Note: Your network may not support all

of these features. Any unsupported

features will not be shown in the menu.

Troubleshooting

14 Troubleshooting

Problem Possible cause Possible corrective action

Phone does not power

Battery empty Fully charge the battery and then press d.

Battery contacts dirty Clean contacts on battery and phone with a dry cloth,

attach battery, wait a few seconds and press d.

Phone does not

charge

Battery empty Charge for 2 hours. Don’t worry if the battery icon

does not change immediately.

Disconnect and try again.

Charger incorrectly connected Check the main socket, and the connection to the

phone.

Battery How long should I charge the

battery the first time?

12 hours continuous.

I don’t get as much

battery life as I

expected

The phone uses battery power

when it is switched on even if it

is not in a call. Making calls and

playing with the different

functions of the phone will run

down the battery faster. The

stated battery life is under

optimum conditions.

Charge the phone regularly.

“Insert SIM” is

displayed when I

switch on the phone

SIM card is incorrectly inserted

or missing. SIM card is

damaged or dirty

Check that the SIM card is positioned correctly, and

that the metal clip is slid across. Try again. Visually

check the SIM and clean the contacts with a dry

cloth. Try again.

The PIN code is

blocked

3 incorrect entries Enter the unblocking code supplied with the SIM

card. If you do not have this code, contact your

service provider.

The PIN2 code is

blocked

3 incorrect entries Enter the PIN2 unblocking code supplied with the

SIM card. If you do not have this code, contact your

service provider.

“NCK Code” is

displayed on my

handset

The handset is locked to a

network and a SIM from another

network has been placed in the

telephone

Remove the SIM and insert the correct network SIM.

Troubleshooting

“Blocked” is displayed

on my handset

The NCK code has been

entered incorrectly 10 times and

the handset has been security

disabled

Return the handset to your service operator or to an

authorized Sendo service center for resetting.

A key on the keypad is

not working

The keypad is not seated

correctly after removing and

replacing the telephone’s

plastic cover

Remove the telephone’s plastic cover and re-seat

the keypad correctly.

Poor display Low temperature Move to a warmer place and let the phone warm up.

Can’t connect to

network

Weak signal Move into an area of better coverage. If you are in a

building, move towards a window.

Invalid SIM card Contact your service provider.

Network not allowed Try reselecting the network. Switch off and then back

on.

Can’t make/receive

calls

Weak signal Check that the service provider name is displayed on

the screen. If not, try to reconnect to the network.

Phone is switched off Press d for a few seconds.

Check the number Use the full area code and country code in the

number.

Call key not pressed After dialing the number you must press g, Call.

Network is busy If you hear rapid beeps, then the network is busy.

Hang up and try again.

Call barring or fixed dialing is

activated

Check the fixed dialing settings. Otherwise check the

call barring settings with your service provider.

Not registered with service

provider

After purchasing your phone, you may need to call

your service provider to activate the line.

No credit left on your prepaid

card

Recharge your credit.

Low earpiece volume Low setting Press : when you are in a call to increase the

volume.

Low ringer melody Low setting Go into the Sounds menu, select Volume and

increase the setting.

Problem Possible cause Possible corrective action

Troubleshooting

Cannot enter some

words

Wrong entry mode Your phone has T9 text input (i.e. it guesses what

words you are trying to enter). To enter a special

word press * repeatedly to change to normal multi

tap mode.

“Message list full” is

displayed in the main

screen

Your SIM card memory is full of

text messages, therefore you

cannot receive any more

messages.

Go into the Read menu of the message menu and

delete some of your messages.

Some features do not

work

Feature not supported by the

operator or your subscription.

Call your service provider.

Some menus are

missing

There are restrictions on your

SIM card or subscription.

Call your service provider.

I can only enter names

of up to 7 characters in

my contact list

Your phone is in Unicode mode. Change the Characters Message Setting to GSM

mode. See the Message Settings section for more

information.

Problem Possible cause Possible corrective action

Safety information

15 Safety information

IMPORTANT SAFETY INFORMATION

You should observe and follow these guidelines for

the safe and efficient use of your phone. Failure to

comply with these guidelines and requirements

may void your warranty and may invalidate any

approvals given to your phone.

Drive Safely

Do not use a hand-held telephone while driving.

Give your full attention to driving. If using a hand-

held phone, pull over safely and park the vehicle in

a safe location first. Always place the phone in its

holder; do not place the phone on the passenger

seat, near an airbag or where it can break loose in

a collision or sudden stop.

Always obey local laws and regulations regarding

the use of a cellular phone in the areas where you

drive. In some areas, it is illegal to use a cellular

telephone while driving, and hands-free operation

is required in many other areas. Do not hold your

phone in your hand while driving.

Do not use a headset (such as a headset that

covers both ears) that interferes with your ability to

hear emergency vehicle sirens or the warning horns

of other vehicles. Driving safely always comes first!

Operation

Remember to follow any special regulations in force

in any area and always switch off your phone

whenever you are instructed not to use it, or when

its use may be illegal or cause interference or

danger. Most modern electronic equipment is

shielded from RF signals. However, certain

electronic equipment may not be shielded against

the RF signals from your wireless phone.

Read the user’s manual of any accessory or device

and its operation and safety instructions before

using it with your phone. Do not connect

incompatible products.

Do not use your phone if the antenna is damaged.

Replace the antenna only with one approved by the

manufacturer. Unapproved antennas or

modifications may damage your phone, degrade

its performance and violate local regulations. Do

not touch the antenna unnecessarily while a call is

in progress. Contact with the antenna affects call

quality and may cause your phone to transmit at a

higher power level than otherwise needed. Hold

your phone as you would any other phone. The

antenna should point up and over your shoulder.

Do not point the infrared beam at anyone’s eye or

allow it to interfere with other infrared devices.

The charger is compatible only with power sources

indicated on its label. Do not connect the charger to

a power source of a different voltage or frequency.

Do not use the charger outdoors or in areas where

it may become wet. Unplug the charger from the

wall socket using the body of the charger, not the

cord. Locate the cord so that it will not be tripped

over, stepped on or damaged. Do not use the

charger if it is damaged. Unplug the charger from

the wall socket before cleaning it. Use a slightly

damp cloth for cleaning, and allow the charger to

dry fully before plugging it in.

Only use accessories approved by Sendo. Using

unapproved accessories with your phone may

result in degraded performance, fire, electric shock

or injury, and may void the warranty. Please check

with your dealer for the availability of approved

accessories. Your phone is intended for use only

with chargers approved by the manufacturer. Any

other use will invalidate any approval given to your

phone and may be dangerous.

Children

Your phone is not a toy. Do not allow small children

to play with it. They could hurt themselves or others.

Safety information

Children could also damage the phone or make

calls that increase your telephone bill.

Pacemakers

Sendo recommends that a minimum separation of

20 cm ( or 6 inches) be maintained between a

wireless phone and a pacemaker to avoid potential

interference with the pacemaker. These

recommendations are consistent with the

independent research by and recommendations of

Wireless Technology Research. Persons with

pacemakers:

Should always keep the phone more than 20 cm

(or 6 inches) from their pacemaker when the

phone is switched on;

Should not carry the phone in a breast pocket;

Should use the ear opposite the pacemaker to

minimize the potential for interference.

If you have any reason to suspect that

interference is taking place, switch off your

phone immediately.

Hearing Aids

Some wireless phones may interfere with some

hearing aids. In the event of such interference, you

should consult your service provider.

Medical Equipment.

Operation of wireless phones, may interfere with the

inadequately protected medical devices. Consult a

physician or the manufacturer of the medical

device to determine if they are adequately shielded

from external RF energy. Turn off your phone in

hospital and other health care facilities when any

regulations posted in these areas instruct you to do

so, as equipment that could be sensitive to external

RF energy may be in operation.

Vehicles

RF signals may affect improperly installed or

inadequately shielded electronic systems in motor

vehicles (e.g. electronic fuel injection systems,

electronic anti-skid (anti-lock) braking systems,

electronic speed control systems, air bag systems).

Check with the supplier or its representative

regarding your vehicle. You should also consult the

supplier of any equipment that has been added to

your vehicle.

Do not place your phone or any accessories in the

area over an airbag or in the airbags deployment

area. An airbag inflates with great force, and

serious injury could occur.

Using your phone in a vehicle demands special

considerations. The fitting of any accessories to a

vehicle should only be undertaken by a suitably

qualified person to ensure that vehicle systems are

not adversely affected, and that the accessory

gives optimum performance.

Only qualified personnel should service the phone,

or install the phone in a vehicle. Faulty installation or

service may be dangerous and may invalidate any

warranty that may apply to the unit.

Check regularly that all wireless phone equipment

in your vehicle is mounted and operating properly.

Do not store or carry flammable liquids, gases or

explosive materials in the same compartment as

the phone, its parts or accessories.

Switch off your phone before boarding a non-

commercial aircraft or when instructed to do so on

a commercial airline. The use of wireless

telephones in an aircraft may interfere with the

operation of the aircraft and may be illegal.

Posted Areas

Turn off your phone in any area where posted

notices so require.

Safety information

Potentially Explosive Atmospheres

Turn off your phone and do not remove its battery

when in any area with a potentially explosive

atmosphere and obey all signs and instructions. It

is rare, but your phone or its accessories could

generate sparks. Sparks in such areas could cause

an explosion or fire resulting in property damage,

bodily injury or even death. Areas with potentially

explosive atmospheres are often, but not always,

clearly marked. They include: Fuelling areas, such

as petrol stations, below deck on boats, and fuel or

chemical transfer and storage facilities. Follow

these guidelines also when you enter areas where

fuel odors are present, such as when a gas leak

occurs in a home; areas where the air contains

chemicals or particles, such as grain, dust or metal

powders; and any other area where you would

normally be advised to turn off your vehicle engine.

Turn off your phone when at gas or petrol stations

(service station). Users are reminded of the need to

observe restrictions on the use of radio equipment

in fuel depots (fuel storage and distribution areas),

chemical plants or where blasting operations are in

progress.

Areas with a potentially explosive atmosphere are

often but not always clearly marked. They include

below deck on boats; chemical transfer or storage

facilities; vehicles using liquefied petroleum gas

(such as propane or butane); areas where the air

contains chemicals or particles, such as grain, dust

or metal powders; and any other area where you

would normally be advised to turn off your vehicle

engine.

Blasting Areas

To avoid interfering with blasting operations, turn

your phone off when in a "blasting area" or in areas

posted "turn off two-way radio". Obey all signs and

instructions.

Emergency Calls

IMPORTANT!

This phone, like any wireless phone, operates using

radio signals, wireless and landline networks as

well as user-programmed functions that cannot

guarantee connection in all conditions. Do not rely

solely upon your wireless phone for emergency

communications (e.g. medical emergencies).

Remember, to make or receive any calls the phone

must be switched on and in a service area with

adequate signal strength. Emergency calls may not

be possible on all wireless phone networks or when

certain network services and/or phone features are

in use. Check with local service providers.

To make an emergency call:

1If the phone is not on, switch it on.

☛Note: Some networks may require that a

valid SIM card be properly inserted in

the phone.

2Press and hold the Clear key for several

seconds to ready the phone for calls.

3Key in the emergency number for your

present location (e.g. 911, 112 or other

official emergency number). Emergency

numbers vary by location.

4Press the Call key.

If certain features are in use (Key guard, Locking,

Call Restricting etc.), you may first need to turn

those features off before you can make an

emergency call.

When making an emergency call, follow all

instructions of the emergency operation and do not

hang up until requested do so.

Safety information

Servicing

Do not attempt to disassemble or repair your

phone, as you may damage the phone or injure

yourself and will void your warranty. Only qualified

personnel at an authorized service center should

perform repairs. Your phone does not contain any

consumer serviceable parts. Make back up copies

of all data and delete security sensitive data before

sending your phone in for repair.

Back Up Data

To avoid loss of important information, remember to

make back up copies of all data regularly.

Disposal

Your battery and other components may require

precautions to be taken for safe disposal. The

battery type is indicated on the battery label. Please

follow all local and/or governmental laws and

regulations when disposing of your phone or

battery.

Care and Maintenance

Follow these care and maintenance instructions to

improve the performance and life of your phone.

Failure to follow the suggestions may invalidate

your phone’s warranty:

Keep it and all its parts and accessories out of

small children's reach.

Keep it dry.

Do not use or store it in dusty or dirty areas.

Do not attempt to take the phone apart.

Do not drop, throw or shake it.

Do not use soaps, chemicals, cleaning solvents,

or strong detergents to clean it. Use a moist

cloth to wipe it.

Avoid exposing your phone to any severe

shocks, extreme (hot or cold) temperatures or

moisture.

Keep your phone away from open flames such

as lit candles or cigarettes.

Use only the supplied or an approved

replacement antenna. Unauthorized antennas,

modifications or attachments could damage the

phone and may violate regulations governing

radio devices. When removing the antenna,

keep it out of small children’s reach.

If the phone, battery, or any accessory is not

working properly, take it to your nearest

qualified service facility. Back up all data before

taking your phone to a service center as

maintenance or recovery of data is not

guaranteed. If you have any sensitive

information, please back it up and then delete it

from your phone before taking your phone to the

service center.

RF and FDA/FCC Statements

16 RF and FDA/FCC Statements

Radio frequency (RF) signals

THIS MODEL PHONE MEETS THE

GOVERNMENT’S REQUIREMENTS FOR

EXPOSURE TO RADIO WAVES.

Your wireless phone is a radio transmitter and

receiver. It is designed and manufactured not to

exceed the emission limits for exposure to radio

frequency (RF) energy set by the Federal

Communications Commission of the U.S.

Government and by Health Canada. These limits

are part of comprehensive guidelines and establish

permitted levels of RF energy for the general

population. The guidelines are based on standards

that were developed by independent scientific

organizations through periodic and thorough

evaluation of scientific studies. The standards

include a substantial safety margin designed to

assure the safety of all persons, regardless of age

and health. The exposure standard for wireless

mobile phones employs a unit of measurement

known as the Specific Absorption Rate, or SAR. The

SAR limit set by the FCC and Health Canada is

1.6W/kg.* Tests for SAR are conducted using

standard operating positions accepted by the FCC

and Industry Canada with the phone transmitting at

its highest certified power level in all tested

frequency bands. Although the SAR is determined

at the highest certified power level, the actual SAR

level of the phone while operating can be well

below the maximum value. This is because the

phone is designed to operate at multiple power

levels so as to use only the power required to reach

the network. In general, the closer you are to a

wireless base station antenna, the lower the power

output.

Before a phone model is available for sale to the

public in the US and Canada, it must be tested and

certified to the FCC and Industry Canada that it

does not exceed the limit established by the

government-adopted requirement for safe

exposure. The tests are performed in positions and

locations (for example, at the ear and worn on the

body) as approved by the FCC and Industry

Canada for each model. The highest SAR value for

this model phone as reported to the FCC and

available for review by Industry Canada when

tested for use at the ear is 1.39 W/kg, and when

worn on the body, as described in this user guide,

is 0.435 W/kg. (Body-worn measurements differ

among phone models, depending upon available

accessories and FCC requirements.) While there

may be differences between the SAR levels of

various phones and at various positions, they all

meet the government requirement.

The FCC and Industry Canada have granted an

Equipment Authorization for this model phone with

all reported SAR levels evaluated as in compliance

with the FCC RF exposure guidelines. SAR

information on this model phone is on file with the

FCC and can be found under the Display Grant

section of http://www.fcc.gov/oet/fccid after

searching on FCC ID:P6PSND251, Industry Canada

ID: IC:4279A-SND251 or MET Listing no:E112302.

For body-worn operation, to maintain compliance

with FCC RF exposure guidelines, use only Sendo-

approved accessories. When carrying the phone

while it is on, place the phone in the original Sendo

carry case that has been tested for compliance.

Use of non-Sendo-approved accessories may

violate FCC RF exposure guidelines and should be

avoided.

*In the United States and Canada, the SAR limit for

mobile phones used by the public is 1.6 watts/kg

(W/kg) averaged over one gram of tissue and

allows for testing and other tolerances. The

standard incorporates a substantial margin of

safety to give additional protection for the public

and to account for any variations in measurements.

RF and FDA/FCC Statements

The U.S. Food and Drug

Administration’s Center for

Devices and Radiological Health

Consumer Update on Mobile Phones

FDA has been receiving inquiries about the safety

of mobile phones, including cellular phones and

PCS phones. The following summarizes what is

known—and what remains unknown—about

whether these products can pose a hazard to

health, and what can be done to minimize any

potential risk. This information may be used to

respond to questions.

Why the concern?

Mobile phones emit low levels of radiofrequency

energy (i.e. radiofrequency radiation) in the

microwave range while being used. They also emit

very low levels of radiofrequency energy (RF),

considered non-significant, when in the stand-by

mode. It is well known that high levels of RF can

produce biological damage through heating effects

(this is how your microwave oven is able to cook

food). However, it is not known whether, to what

extent, or through what mechanism, lower levels of

RF might cause adverse health effects as well.

Although some research has been done to address

these questions, no clear picture of the biological

effects of this type of radiation has emerged to

date. Thus, the available science does not allow us

to conclude that mobile phones are absolutely safe,

or that they are unsafe. However, the available

scientific evidence does not demonstrate any

adverse health effects associated with the use of

mobile phones.

What kinds of phones are in question?

Questions have been raised about hand-held

mobile phones, the kind that have a built-in antenna

that is positioned close to the user’s head during

normal telephone conversation. These types of

mobile phones are of concern because of the short

distance between the phone’s antenna—the

primary source of the RF— and the person’s head.

The exposure to RF from mobile phones in which

the antenna is located at greater distances from the

user (on the outside of a car, for example) is

drastically lower than that from hand-held phones,

because a person’s RF exposure decreases

rapidly with distance from the source. The safety of

so-called "cordless phones," which have a base

unit connected to the telephone wiring in a house

and which operate at far lower power levels and

frequencies, has not been questioned.

How much evidence is there that hand-held mobile

phones might be harmful?

Briefly, there is not enough evidence to know for

sure, either way; however, research efforts are on-

going. The existing scientific evidence is conflicting

and many of the studies that have been done to

date have suffered from flaws in their research

methods. Animal experiments investigating the

effects of RF exposures characteristic of mobile

phones have yielded conflicting results. A few

animal studies, however, have suggested that low

levels of RF could accelerate the development of

cancer in laboratory animals. In one study, mice

genetically altered to be predisposed to

developing one type of cancer developed more

than twice as many such cancers when they were

exposed to RF energy compared to controls. There

is much uncertainty among scientists about

whether results obtained from animal studies apply

to the use of mobile phones. First, it is uncertain

how to apply the results obtained in rats and mice

to humans. Second, many of the studies that

showed increased tumor development used

animals that had already been treated with cancer-

RF and FDA/FCC Statements

causing chemicals, and other studies exposed the

animals to the RF virtually continuously—up to 22

hours per day.

For the past five years in the United States, the

mobile phone industry has supported research into

the safety of mobile phones. This research has

resulted in two findings in particular that merit

additional study:

1In a hospital-based, case-control study,

researchers looked for an association between

mobile phone use and either glioma (a type of

brain cancer) or acoustic neuroma (a benign

tumor of the nerve sheath). No statistically

significant association was found between

mobile phone use and acoustic neuroma. There

was also no association between mobile phone

use and gliomas when all types of types of

gliomas were considered together. It should be

noted that the average length of mobile phone

exposure in this study was less than three years.

When 20 types of glioma were considered

separately, however, an association was found

between mobile phone use and one rare type of

glioma, neuroepithelliomatous tumors. It is possible

with multiple comparisons of the same sample that

this association occurred by chance. Moreover, the

risk did not increase with how often the mobile

phone was used, or the length of the calls. In fact,

the risk actually decreased with cumulative hours of

mobile phone use. Most cancer-causing agents

increase risk with increased exposure. An ongoing

study of brain cancers by the National Cancer

Institute is expected to bear on the accuracy and

repeatability of these results1.

2Researchers conducted a large battery of

laboratory tests to assess the effects of

exposure to mobile phone RF on genetic

material. These included tests for several kinds

of abnormalities, including mutations,

chromosomal aberrations, DNA strand breaks,

and structural changes in the genetic material of

blood cells called lymphocytes. None of the

tests showed any effect of the RF except for the

micronucleus assay, which detects structural

effects on the genetic material. The cells in this

assay showed changes after exposure to

simulated cell phone radiation, but only after 24

hours of exposure. It is possible that exposing

the test cells to radiation for this long resulted in

heating. Since this assay is known to be

sensitive to heating, heat alone could have

caused the abnormalities to occur. The data

already in the literature on the response of the

micronucleus assay to RF are conflicting. Thus,

follow-up research is necessary2.

FDA is currently working with government, industry,

and academic groups to ensure the proper follow-

up to these industry-funded research findings.

Collaboration with the Cellular Telecommunications

Industry Association (CTIA) in particular is

expected to lead to FDA providing research

recommendations and scientific oversight of new

CTIA-funded research based on such

recommendations.

Two other studies of interest have been reported

recently in the literature:

1Two groups of 18 people were exposed to

simulated mobile phone signals under

laboratory conditions while they performed

cognitive function tests. There were no changes

in the subjects’ ability to recall words, numbers,

or pictures, or in their spatial memory, but they

were able to make choices more quickly in one

visual test when they were exposed to simulated

mobile phone signals. This was the only change

noted among more than 20 variables

compared3.

RF and FDA/FCC Statements

2In a study of 209 brain tumor cases and 425

matched controls, there was no increased risk of

brain tumors associated with mobile phone use.

When tumors did exist in certain locations,

however, they were more likely to be on the side

of the head where the mobile phone was used.

Because this occurred in only a small number of

cases, the increased likelihood was too small to

be statistically significant4.

In summary, we do not have enough information at

this point to assure the public that there are, or are

not, any low incident health problems associated

with use of mobile phones. FDA continues to work

with all parties, including other federal agencies

and industry, to assure that research is undertaken

to provide the necessary answers to the

outstanding questions about the safety of mobile

phones.

What is known about cases of human cancer that

have been reported in users of hand-held mobile

phones?

Some people who have used mobile phones have

been diagnosed with brain cancer. But it is

important to understand that this type of cancer

also occurs among people who have not used

mobile phones. In fact, brain cancer occurs in the

U.S. population at a rate of about 6 new cases per

100,000 people each year. At that rate, assuming

80 million users of mobile phones (a number

increasing at a rate of about 1 million per month),

about 4800 cases of brain cancer would be

expected each year among those 80 million

people, whether or not they used their phones.

Thus it is not possible to tell whether any

individual’s cancer arose because of the phone, or

whether it would have happened anyway. A key

question is whether the risk of getting a particular

form of cancer is greater among people who use

mobile phones than among the rest of the

population. One way to answer that question is to

compare the usage of mobile phones among

people with brain cancer with the use of mobile

phones among appropriately matched people

without brain cancer. This is called a case-control

study. The current case-control study of brain

cancers by the National Cancer Institute, as well as

the follow-up research to be sponsored by industry,

will begin to generate this type of information.

What is FDA’s role concerning the safety of mobile

phones?

Under the law, FDA does not review the safety of

radiation-emitting consumer products such as

mobile phones before marketing, as it does with

new drugs or medical devices. However, the

agency has authority to take action if mobile

phones are shown to emit radiation at a level that is

hazardous to the user. In such a case, FDA could

require the manufacturers of mobile phones to

notify users of the health hazard and to repair,

replace or recall the phones so that the hazard no

longer exists. Although the existing scientific data

do not justify FDA regulatory actions at this time,

FDA has urged the mobile phone industry to take a

number of steps to assure public safety. The

agency has recommended that the industry:

support needed research into possible biological

effects of RF of the type emitted by mobile phones;

Design mobile phones in a way that minimizes any

RF exposure to the user that is not necessary for

device function; and

cooperate in providing mobile phone users with the

best possible information on what is known about

possible effects of mobile phone use on human

health.

At the same time, FDA belongs to an interagency

working group of the federal agencies that have

responsibility for different aspects of mobile phone

RF and FDA/FCC Statements

safety to ensure a coordinated effort at the federal

level. These agencies are:

National Institute for Occupational Safety and

Health

Environmental Protection Agency

Federal Communications Commission

Occupational Health and Safety Administration

National Telecommunications and Information

Administration

The National Institute of Health also participates in

this group.

In the absence of conclusive information about any

possible risk, what can concerned individuals do?

If there is a risk from these products—and at this

point we do not know that there is—it is probably

very small. But if people are concerned about

avoiding even potential risks, there are simple

steps they can take to do so. For example, time is a

key factor in how much exposure a person

receives. Those persons who spend long periods of

time on their hand-held mobile phones could

consider holding lengthy conversations on

conventional phones and reserving the hand-held

models for shorter conversations or for situations

when other types of phones are not available.

People who must conduct extended conversations

in their cars every day could switch to a type of

mobile phone that places more distance between

their bodies and the source of the RF, since the

exposure level drops off dramatically with distance.

For example, they could switch to

a mobile phone in which the antenna is located

outside the vehicle,

a hand-held phone with a built in antenna

connected to a different antenna mounted on the

outside of the car or built into a separate package,

a headset with a remote antenna to a mobile phone

carried at the waist.

Again, the scientific data do not demonstrate that

mobile phones are harmful. But if people are

concerned about the radiofrequency energy from

these products, taking the simple precautions

outlined above can reduce any possible risk.

Where can I find additional information?

For additional information, see the following

websites:

Federal Communications Commission (FCC) RF

Safety Program (select "Information on Human

Exposure to RF Fields from Cellular and PCS Radio

Transmitters"):

http://www.fcc.gov/oet/rfsafety

World Health Organization (WHO) International

Commission on Non-Ionizing Radiation Protection

(select Qs & As):

http://www.who.int/emf

United Kingdom, National Radiological Protection

Board:

http://www.nrpb.org.uk

Cellular Telecommunications Industry Association

(CTIA):

http://www.wow-com.com

U.S. Food and Drug Administration (FDA) Center

for Devices and Radiological Health:

http://www.fda.gov/cdrh/consumer/

1 Muscat et al. Epidemiological Study of Cellular

Telephone Use and Malignant Brain Tumors. In:

State of the Science Symposium;1999 June 20;

Long Beach, California.

2 Tice et al. Tests of mobile phone signals for

activity in genotoxicity and other laboratory assays.

RF and FDA/FCC Statements

In: Annual Meeting of the Environmental Mutagen

Society; March 29, 1999, Washington, D.C.; and

personal communication, unpublished results.

3 Preece, AW, Iwi, G, Davies-Smith, A, Wesnes, K,

Butler, S, Lim, E, and Varey, A. Effect of a 915-MHz

simulated mobile phone signal on cognitive

function in man. Int. J. Radiat. Biol., April 8, 1999.

4 Hardell, L, Nasman, A, Pahlson, A, Hallquist, A

and Mild, KH. Use of cellular telephones and the

risk for brain tumors: a case-control study. Int. J.

Oncol., 15: 113-116, 1999.

Warranty

17 Warranty

Sendo One Year Limited Warranty

Sendo America, Inc. ("SENDO") warrants, subject

to the exclusions and limitations set forth below,

that this cellular phone ("Product") is free from

defects in material and workmanship that result in

Product failure during normal usage, according to

the following terms and conditions:

1. The limited warranty for the Product extends for

ONE (1) year beginning on the date of the purchase

of the Product or FIFTEEN (15) months from the

date of its manufacture as determined by the date

code in the Product.

2. The limited warranty extends to the original

purchaser of the Product ("Consumer") and is not

assignable or transferable to any subsequent

purchaser or user.

3. The Limited warranty extends only to Consumers

who purchase the Product in the market for its

intended sale

4. During the limited warranty period, SENDO will

repair, or replace, at SENDO's sole option, any

defective parts, or any parts that will not properly

operate for their intended use with new or

refurbished replacement items if such repair or

replacement is needed because of malfunction or

failure of the Product during normal usage. No

charge will be made to the Consumer for any such

parts. SENDO will also pay for the labor charges

incurred by SENDO in repairing or replacing the

defective parts. The limited warranty does not cover

defects in appearance, cosmetic, decorative or

structural items, including framing, and any non-

operative parts. This limited warranty does not

apply to any damage or failure to operate caused

by use of the product other than in accordance with

the instructions contained in the User Manual, or for

periodic maintenance or repair due to normal wear

and tear. SENDO's limit of liability under the limited

warranty shall be the actual cash value of the

Product at the time the Consumer returns the

Product for repair, determined by the price paid by

the Consumer for the Product less a reasonable

amount for usage. SENDO shall not be liable for any

other losses or damages. These remedies are the

Consumer's exclusive remedies for breach of

warranty.

5. Upon request from SENDO, the Consumer must

prove the date of the original purchase of the

Product by a dated bill of sale or dated itemized

receipt.

6. The Consumer shall bear the cost of taking or

shipping the Product to the place of purchase or

the Customer Service Department of SENDO. If the

Product was taken to the place of purchase, the

Consumer shall bear the cost of retrieving the

Product. If shipped to SENDO, SENDO shall bear

the cost of shipping the Product back to the

Consumer after the completion of service under this

limited warranty and provided that repairs were

required to be performed under this limited

warranty.

7. The Consumer shall have no coverage or

benefits under this limited warranty if any of the

following conditions are applicable:

a) The Product has been subject to abnormal use,

abnormal conditions, improper storage, exposure

to moisture or dampness, unauthorized

modifications, unauthorized connections,

Warranty

unauthorized repair, misuse, neglect, abuse,

accident, alteration, improper installation, or other

acts which are not the fault of SENDO, including

damage caused by shipping.

b) Physical damage to the surface of the Product,

including scratches or cracks in or to the outside

casing or LCD, or damages caused by dropping

the Product.

c) The Product has been damaged from external

causes such as liquid, water, collision with an

object, or from fire, flooding, sand, dirt, windstorm,

lightening, earthquake or damage from exposure to

weather conditions, an Act of God, or battery

leakage, theft, blown fuse, or improper use of any

electrical source, damage caused by computer or

internet viruses, bugs, worms, Trojan Horses,

cancelbots or damage caused by the connection to

other products not recommended for

interconnection by SENDO.

d) The Product has been altered or repaired by

anyone other than an approved SENDO service

center or if it has been used with unapproved

accessories or other ancillary items.

e) For adaptations or adjustments made to the

Product to comply with local standards in any

country other than one for which the Product was

designed and manufactured.

f) Loss or integrity of any user data stored in the

Product or any storage device used in conjunction

with the Product at any time

g) The Customer Service Department at SENDO

was not advised by the Consumer in writing of the

alleged defect or malfunction of the Product within

fourteen (14) days after the expiration of the

applicable limited warranty period.

h) The Product serial number plate or the accessory

data code has been removed, defaced or altered.

i) The defect or failure to operate was caused by

defective function of the cellular system or by

inadequate signal reception.

8. If a problem develops during the limited warranty

period, the Consumer shall take the following step-

by-step procedure:

a) The Consumer shall return the Product to the

place of purchase for repair or replacement

processing. Back up all data before returning the

Product for repair. If the Consumer has sensitive

information stored on the Product, the Consumer

must copy it to another device and delete it from the

Product before repair.

b) If "a" is not convenient because of distance (more

than 50 miles) or for other good cause, the

Consumer may contact the Customer Service

Department at SENDO, at the phone number listed

on the bottom of the next page, for further

instructions.

c) The Consumer shall ship the Product prepaid

and insured. Expenses related to removing the

Product from an installation are not covered under

this limited warranty.

d) The Consumer will be billed for any parts or labor

charges not covered by this limited warranty. The

Consumer will be responsible for any expenses

related to reinstallation of the Product.

e) SENDO will repair or authorize the repair of the

Product under the limited warranty within 30 days

after receipt of the Product by SENDO or an

SENDO authorized service center. If SENDO

cannot perform repair covered under this limited

warranty within 30 days, or after a reasonable

number of attempts to repair the same defect,

SENDO at its sole option, will provide a

replacement Product or refund the purchase price

of the Product less a reasonable amount for usage.

Warranty

f) If the Product is returned to the Customer Service

Department at SENDO during the limited warranty

period, but the problem with the Product is not

covered under the terms and conditions of this

limited warranty, the Consumer will be notified and

given an estimate of the charges the Consumer

must pay to have the Product repaired, with all

shipping charges billed to the Consumer. If the

estimate is refused, the Product will be returned

freight collect. If the Product is returned to the

Customer Service Department at SENDO after the

expiration of the limited warranty period, SENDO's

normal service policies shall apply and the

Consumer will be responsible for all shipping

charges.

9. The Product consists of newly assembled

equipment that may contain used components that

have been reprocessed to allow machine

compliance with Product performance and

reliability specifications.

10. ANY IMPLIED WARRANTY OF

MERCHANTABILITY, OR FITNESS FOR A

PARTICULAR PURPOSE OR USE, SHALL BE

LIMITED TO THE DURATION OF THE FOREGOING

LIMITED WRITTEN WARRANTY. OTHERWISE, THE

FOREGOING LIMITED WARRANTY IS THE

CONSUMER'S SOLE AND EXCLUSIVE REMEDY

AND IS IN LIEU OF ALL OTHER WARRANTIES,

EXPRESS OR IMPLIED. SENDO DOES NOT

WARRANT UNITERRUPTED OR ERROR FREE

INTERNET OR DATA CONNECTIONS. SENDO

SHALL NOT BE LIABLE FOR SPECIAL,

INCIDENTAL OR CONSEQUENTIAL DAMAGES,

INCLUDING BUT NOT LIMITED TO, LOSS OF

ANTICIPATED BENEFITS OR PROFITS, LOSS OF

SAVINGS OR REVENUE, PUNITIVE DAMAGES,

LOSS OF USE OF THE PRODUCT OR ANY

ASSOCIATED EQUIPMENT, LOSS OF DATA,

COST OF CAPITAL, COST OF ANY SUBSTITUTE

EQUIPMENT OR FACILITIES, DOWNTIME, THE

CLAIMS OF ANY THIRD PARTIES, INCLUDING

CUSTOMERS, AND INJURY TO PROPERTY,

RESULTING FROM THE PURCHASE OR USE OF

THE PRODUCT OR ARISING FROM BREACH OF

THE WARRANTY, BREACH OF CONTRACT,

NEGLIGENCE, STRICT TORT, OR ANY OTHER

LEGAL OR EQUITABLE THEORY, EVEN IF SENDO

KNEW OF THE LIKELIHOOD OF SUCH DAMAGES.

SENDO SHALL NOT BE LIABLE FOR DELAY IN

RENDERING SERVICE UNDER THE LIMITED

WARRANTY, OR LOSS OF USE DURING THE

PERIOD THAT THE PRODUCT IS BEING

REPAIRED OR LOSS OF DATA.

11. Some jurisdictions do not allow limitation of how

long an implied warranty lasts, so the above one

year warranty limitation may not apply to you (the

Consumer). Some jurisdictions do not allow the

exclusion or limitation of incidental and

consequential damages, so certain of the above

limitations or exclusions may not apply to you (the

Consumer). This limited warranty gives the

Consumer specific legal rights and the Consumer

may also have other rights that vary from

jurisdiction to jurisdiction.

12. SENDO neither assumes nor authorizes any

authorized service center or any other person or

entity to assume for it any other obligation or liability

beyond that which is expressly provided for in this

limited warranty including the provider or seller of

any extended warranty or service agreement.

13. This is the entire warranty between SENDO and

the Consumer, and supersedes all prior and

Warranty

contemporaneous agreements or understandings,

oral or written, and all communications relating to

the Product, and no representation, promise or

condition not contained herein shall modify these

terms.

14. This limited warranty allocates the risk of failure

of the Product between the Consumer and SENDO.

The allocation is recognized by the Consumer and

is reflected in the purchase price of the Product.

15. Any action or lawsuit for breach of warranty

must be commenced within eighteen (18) months

following delivery of the Product.

16. Questions concerning this limited warranty may

be directed to www.sendo.com.

17. The limited warranty period for SENDO

accessories are specifically defined within their

own warranty cards and packaging.

Sendo SND251 Dual Band Portable Cellular Transceiver User Manual 251 Book

Sendo International Ltd Dual Band Portable Cellular Transceiver 251 Book

Users Manual

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