Sendo SNDX00 Sendo X User Manual Huli

Sendo International Ltd Sendo X Huli

Contents

Users Guide

i Sendo X User Guide
Table of Contents
Copyright and Legal Information.................................................................................... iii
Chapter 1 The Basics....................................................................................................................... 1
Chapter 2 Phone Calls .................................................................................................................. 27
Chapter 3 Settings and Profiles...................................................................................................... 42
Chapter 4 Contacts ....................................................................................................................... 55
Chapter 5 Messaging .................................................................................................................... 62
Chapter 6 Now! Screen................................................................................................................. 79
Chapter 7 Calendar and Tasks ...................................................................................................... 83
Chapter 8 Camera ........................................................................................................................ 90
Chapter 9 Image Editor ................................................................................................................. 95
Chapter 10 Camcorder ................................................................................................................. 100
Chapter 11 MP3 Player ................................................................................................................. 104
Chapter 12 RealOne™ Player ........................................................................................................ 108
Chapter 13 Internet and WAP........................................................................................................ 112
Chapter 14 Games ....................................................................................................................... 123
Chapter 15 Managing Applications ............................................................................................... 127
Chapter 16 Extras ......................................................................................................................... 133
ii Sendo X User Guide
Table of Contents
Chapter 17 Connectivity................................................................................................................ 142
Chapter 18 Accessories ................................................................................................................. 147
Chapter 19 Troubleshooting.......................................................................................................... 152
Safety Information ...................................................................................................... 158
Regulatory Compliance and SAR Statements................................................................ 164
End User Licence Agreement ....................................................................................... 172
Warranty Statements................................................................................................... 175
Declaration of Conformity ........................................................................................... 181
iii Sendo X User Guide
Copyright and Legal Information
Copyright and Legal Information
The wireless phone described in this guide is
approved for use on the GSM and GPRS networks
operating on the 900, 1800 (DCS/PCN) and 1900
(PCS) bands. It is approved for use in the country
where it was originally sold and may be approved
for use in other countries.
Part No. 8E30-0H011-50000, Edition 0.1 (Draft).
Copyright © Sendo 2003. All rights reserved.
SENDO is a trademark of Sendo International and/
or its affiliates. Reproduction, transfer, distribution or
storage of part or all of the contents in this document
in any form without the prior written permission of
Sendo is prohibited.
T9® Text Input is a registered trademark of Tegic
Communications. All rights reserved. T9 Text input is
licensed under one or more of the following U.S.
Patents: 5,818,437, 5,953,541, 5,945,928,
6,011,554 and additional patents are pending
worldwide. Complying with all applicable copyright
laws is the responsibility of the user.
Java and all Java-based trademarks and logos are
trademarks or registered trademarks of Sun
Microsystems, Inc. in the U.S and other countries.
The names of actual companies and products
mentioned herein may be the trademarks of their
respective owners.
This product includes software licensed from
Symbian Ltd © 1998-2003.
This product contains software licensed from Atelier.
Copyright © 2003 Atelier, All rights reserved.
Contains portions of Copyright © 2001 Symbian
Ltd.
This product contains software copyright © Beatnik,
Inc. 1996-2002.
Quick View Plus® for Symbian © 1999-2002
Stellent Chicago, Inc. All rights reserved.
Disclaimer
The information contained in this User Guide is
written for the Sendo model X phone. Sendo
reserves the right to make changes and
improvements to the products and any of the
features of the products described in this document
without prior notice.
THE CONTENTS OF THIS DOCUMENT ARE
PROVIDED "AS IS". EXCEPT AS REQUIRED BY
APPLICABLE LAW, NO WARRANTIES OF ANY KIND,
EITHER EXPRESS OR IMPLIED, INCLUDING, BUT
NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, ARE MADE IN RELATION TO
THE ACCURACY, RELIABILITY OR CONTENTS OF
THIS DOCUMENT. SENDO RESERVES THE RIGHT
TO REVISE THIS DOCUMENT OR WITHDRAW IT AT
ANY TIME WITHOUT PRIOR NOTICE. UNDER NO
CIRCUMSTANCES SHALL SENDO BE RESPONSIBLE
FOR ANY LOSS OF DATA OR INCOME OR ANY
SPECIAL, INCIDENTAL, CONSEQUENTIAL OR
INDIRECT DAMAGES HOWSOEVER CAUSED.
Copyright and Legal Information
iv Sendo X User Guide
Export Information
This phone may be subject to export regulation of
the United Kingdom and other countries. Diversion
contrary to law is prohibited. You must comply with
all applicable export laws, restrictions and
regulations of the United Kingdom or foreign
agencies or authorities, and shall not export, or
transfer for the purpose of reexport, the phone or
any part of the phone in violation of any applicable
restrictions, laws or regulations, or without all
necessary approvals.
For Your Safety
You should observe and follow the guidelines given
in this manual for the safe and efficient use of your
phone. Failure to comply with these guidelines and
requirements may void your warranty and may
invalidate any approvals given to the phone. Please
see the Safety Information section of this manual
before you use the phone.
Approved Accessories Warning
Use only batteries, chargers and accessories
approved by Sendo for use with this phone model.
The use of any other types may invalidate any
warranty applying to the phone, and may be
dangerous. For availability of approved accessories,
please check with your dealer or visit
www.sendo.com.
When you disconnect the power cord of any
accessory, grasp and pull the plug, not the cord.
FCC/Industry Canada Notice
This phone may cause TV or radio interference (for
example, when using the phone in close proximity to
receiving equipment). The FCC or Industry Canada
can require you to stop using the phone if such
interference cannot be eliminated.
This device complies with part 15 of the FCC rules.
Operation is subject to the condition that this device
does not cause harmful interference.
Network Services
A number of features included in this guide are
called Network Services. They are special services
provided by wireless service providers. Before you
can take advantage of any of these Network
Services, you must subscribe to these service(s) from
your home service provider and obtain instructions
for their use. Some of these network services may
not be available when roaming on a network other
than your home network.
Copyright and Legal Information
v Sendo X User Guide
Standby and Talktime Information
Your phone incorporates features that are new to the
mobile phone world. These include camera and
camcorder facilities, Email, advanced graphic
games, music & video reproduction and browsing
the Internet. To enhance the quality of reproduction
we have also incorporated a 65,536 -colour display.
The way you use this display and the features will
affect the performance of the battery and how long it
lasts between charge cycles. We have quoted
standby times and talk times that show the minimum
and maximum performance you can expect from the
battery under normal network conditions and with
the default settings as set by the factory. However,
you should be aware that playing games
(particularly with the backlight continuously switched
on), using the camera and camcorder, listening to
music and watching videos will shorten the time
available for standby and to make and receive
telephone calls.
Operation times also vary depending on network
conditions, SIM settings, charging and battery
condition, how you use your phone, and other
factors.
Memory
Your phone contains an internal memory device that
stores the software required to operate the mobile
phone, communicate with the GSM/GPRS network
and provide the user interface. We have also
included some features in this internal memory to
run additional devices, such as the camera,
camcorder, and attachable keyboard, and some
additional games and utilities. Unlike some other
mobile phones you can also load your own games
and other applications into the phone from, for
example, websites such as:
http://www.sendo.com/shop
You should be aware that the amount of internal
memory available in the phone is finite and may be
insufficient to store large numbers of applications
and media files. We have provided an additional
external memory feature on the phone that provides
more resource on which to store games, photos,
video clips and applications.
You can add to the memory capacity of your phone
by inserting a memory card.
zWarning: Remember to back up your data
frequently. Always back up all data and
programs before sending your phone in for
repair.
1 Sendo X User Guide
1
The Basics
Chapter 1 The Basics
This chapter will help you to familiarise yourself with
your Sendo X phone, enabling you to get the most
out of it.
Topics covered here include:
How to get your phone ready for use.
What different parts of the phone do.
How to navigate around your phone.
How to enter text and numbers on your phone.
Actions which are common to different features in
your phone, for example, organising items using
folders.
Where to get additional help about using your
phone.
Introduction
In addition to telephony, your phone is equipped
with a wide range of business and entertainment
features.
The phone has a number of Personal Information
Management features, which can help you to keep
on top of a busy schedule. These include a
Calendar, Tasks feature, Contacts and Email, all of
which can be synchronised easily with your personal
computer.
The phone’s Now! screen gives speedy access to
your Calendar, Contacts, and Messages whenever
you need them - even while a call is in progress! You
can also add links to frequently used websites,
documents, and other types of file to the Now!
screen, so that all your favourites can be accessed
from the same place.
Entertainment features include:
Camera (with flash) and Camcorder (with
sound), making it simple to take photos and
record video clips at the touch of a button, which
you can then send to your friends.
RealOne™ player, and to watch video clips and
listen to streaming audio on the internet.
An MP3 player and stereo headset enabling you
to listen to high quality MP3 music.
Internet connectivity, and web browsing with the
Internet and WAP browsers. Content can be
downloaded to your phone from the Internet,
and also via wireless Bluetooth® or infrared
connections.
A selection of Java™ games. You can also
download further games from the Internet, for
example, from http://www.sendo.com/shop.
Getting started
Before you can use your phone you must:
Insert the SIM (Subscriber Identity Module) card
supplied by your service provider.
Charge the battery.
Install the Companion CD.
These simple steps are described on the next few
pages.
2 Sendo X User Guide
1
The Basics
zTip: You will have been supplied with a Quick
Start Guide with your Sendo X phone. This
guide provides simple step-by-step information
on getting started with your phone. Also, the
interactive tutorial (the Sendo X Experience) on
the Companion CD provides a demonstration
of the basic features of your phone.
Inserting the SIM card
1. Remove the back cover of the phone - press
down on the raised Sendo logo near the bottom
of the phone, slide the cover down and lift off.
2. Remove the SIM from its packaging as detailed
in the instructions provided with the SIM. Slide
the SIM into the socket, with the logo facing you
and the cutout towards the top of the phone (as
shown below). Make sure that the gold-coloured
contacts of the card are touching the contacts of
the phone.
zNote: Keep all SIM cards out of small children’s
reach. The SIM card is easily damaged by
scratches or bending, so be cautious when
inserting and removing the card.
3. Insert the battery with the label facing up. Align
the tabs at the top of the battery with the tabs on
the back of the phone. Slide into place and press
down.
If you need to remove the battery, ensure your phone
is switched off, pull the small tab at the bottom of the
phone and lift the battery out.
4. Replace the cover. Place the cover onto the back
of the phone and slide the cover into place
making sure the tabs click into place.
Charging the battery
You must charge the battery for at least 4 hours
before you use the phone for the first time. After this,
the battery will normally take around 2 to 3 hours to
charge.
1. Insert the connector on the charger lead into the
connector at the base of the phone.
3 Sendo X User Guide
1
The Basics
2. Plug the charger into a mains AC socket. When
charging commences, the battery icon will
change into a charger cable icon (insert icon).
When the battery is fully charged, the battery
icon will reappear and you can disconnect the
charger.
zNote: When the battery is completely
discharged it may take some time for the battery
charging icon (insert icon) to appear after you
have connected the charger.
Once you connect the charger, you can switch your
phone on. If the battery is completely empty, it may
take a few minutes before you can make or receive a
call once you plug the phone into a charger.
Charging and discharging
Please observe the following precautions regarding
the use of batteries and related equipment.
Note
Note that a new battery's full performance is achieved only after
two or three complete charge and discharge cycles. Operation
times provided vary depending on network conditions, SIM
settings, charging and battery condition, how you use your
phone, and other factors. Some activities, such as playing
games, accessing the Internet or using other features, reduce talk
and standby time.
The battery can be charged and discharged hundreds of times,
but it will eventually wear out. When the operating time (talk time
and standby time) is noticeably shorter than normal, it is time to
buy a new battery.
Use only batteries approved by Sendo and recharge your battery
only with the chargers approved by Sendo. When a charger is
not in use, disconnect it from the power source. Do not leave the
battery connected after the battery indicator shows that the
battery is full, or for longer than a single day, since overcharging
may shorten its life. If left unused a fully charged battery will
discharge itself over time.
Do not attempt to discharge the battery by any other means.
Use the battery only for its intended purpose.
Never use any charger or battery that is damaged or worn out.
Do not short circuit the battery. All batteries can cause property
damage, injury or burns if a conductive material such as jewelry
or keys comes into contact with the exposed terminals. The
material may complete an electrical circuit and become quite
hot. Exercise care in handling your phone battery. For example,
avoid carrying your phone battery loose in a pocket or purse.
This product is designed for use with Sendo-approved batteries
only. Use of unapproved batteries may be dangerous and may
cause damage to the battery or the phone and may void your
warranty.
Leaving the battery in hot or cold places, such as in a closed car
in summer or winter conditions, may reduce the capacity and
lifetime of the battery. Always try to keep the battery between
15°C and 25°C (59°F and 77°F). A phone with a battery that has
been exposed to temperature extremes may temporarily not
work, even when the battery is fully charged.
Dispose of the battery properly. Comply with all local laws or
regulations in disposing of your battery. Do not dispose of
batteries in a fire.
Note
4 Sendo X User Guide
1
The Basics
Installing the Companion CD
The Companion CD provides:
Sendo PC Connect software for performing
synchronisation between your Sendo X phone
and PC (see Connecting to your PC on Page 146).
Companion software to help you learn how to
use your phone and add to/customise your
phone’s features.
zNote: The software requires a minimum
specification on your PC. See the Minimum PC
system requirements on Page 4 section below
for details.
To install the software on your PC, simply insert the
CD into your CD drive. The autorun feature will
launch the installation process automatically. Simply
follow all on-screen instructions.
zNote: If autorun is not set on your PC, then
please browse to the CD in Windows Explorer,
and run the companion.exe file.
We recommend that you register your phone with
Sendo. A link is provided in the Companion
software.
Once installed, launch the Companion software
using your normal method in Windows.
Minimum PC system requirements
Some features of your Sendo X phone package,
require a PC. The following is a list of the minimum
PC system requirements:
General requirements:
Microsoft Windows® XP (Professional and Home
Editions), 2000, ME, 98, or 98SE.
An internet browser (for web links only).
Adobe® Acrobat® Reader® (included on the
Companion CD).
VGA or compatible video graphics adapter
CD-ROM drive.
Keyboard.
Mouse or compatible input device.
Additional Sendo PC Connect requirements:
Compatible Personal Information Manager (such
as Microsoft Outlook® 98) as detailed in the
Connecting to your PC on Page 146 section. This
is required for PC synchronisation of e-mail,
calendar, contacts, and tasks.
65 MB of available hard disk space.
Available infrared port, USB port or Bluetooth
connection.
5 Sendo X User Guide
1
The Basics
Getting to know your phone
Figure 1 Your phone layout - front view
Infrared (IrDA) Port
Power Key
Voice Key
5-way Joypad
Right Soft Key
End Key
Clear Key
Voicemail
Call Key
Left Soft Key
Menu Key
Headset Connector
Accessory Connector
Edit Key
Launch Camera
Asterisk Key (*)
Hash Key (#)
International Acces
s
Key (+)
Numeric Keypad
Charger Connector
Earpiece
Loudspeaker
Microphone
Colour Screen
Camera Lens
Self Portrait Mirror
Flash
Call Key
External Antenna
Connector
Wrist/Neck Strap Hook
6 Sendo X User Guide
1
The Basics
Figure 2 Your phone layout - rear view
Camera Lens
Self Portrait Mirror
Flash
External Antenna
Connector
7 Sendo X User Guide
1
The Basics
Switching your phone on and off
Press the Power key p to turn your phone on.
Press and hold the Power key p to turn your
phone off.
Speakers
The phone has two speakers:
1. Earpiece - provides the speaker functionality for
voice calls.
2. Loudspeakers - provides the speaker
functionality for voice calls (in speakerphone
mode), ring tones and device/software sound
effects.
zWarning: Do not hold the loudspeakers to your
ear when using speakerphone or audio modes.
Microphone
Speak into the microphone during a call or to
record a voice memo or voice tag. You don’t
need to speak directly into the phone when
you’re using speakerphone mode.
Headset connector
Use to connect a stereo headset. You can use a
headset to make and receive voice calls or to
listen to music and other audio. See Accessories
on Page 147 for details of using a stereo headset.
Volume
Control the volume of the earpiece and the
loudspeaker by pressing the left [ joypad key
(decrease volume) or the right ] joypad key
(increase volume). This can be done during a
call, or when a volume control view is displayed.
Display
The phone has a colour screen, 176 x 220 pixels
in size.
The top of the display shows a title bar, where
you can see status indicators about your phone’s
current mode, or the name of the current activity
or active feature.
The bottom of the display shows which
commands are currently assigned to the phone’s
soft keys (see Soft keys on Page 8).
The rest of the display shows the main screen
data. The screen display changes depending on
what you are currently doing with the phone.
When you switch on your phone, the Now! screen
is displayed.
8 Sendo X User Guide
1
The Basics
Now! screen
The Now! screen displays lots of useful
information, such as whether you have any new
messages, and whether you have missed any
calls. You can customise your Now! screen to add
photos, and links to your favourite websites. See
Now! Screen on Page 79 for more information.
zNote: The Now! screen can be fully customised.
Therefore your Now! screen may contain
additional or different information to the
examples shown in this guide.
Date and time
The phone displays the current date and time in the
Now! screen. See Date and time settings on Page 48
for details of how to reset the date and time.
Changing profiles
A profile is a set of instructions for how the phone
alerts you to incoming calls and messages. There
are 5 profiles predefined on your phone - you can
edit the profiles so that they work best for you. For
more information about profiles see Profiles on
Page 53.
!
To change your profile
1. While the phone is switched on, do a short press
on the Power key p.
2. The profile currently being used has a tick
displayed next to it. Use the up : and down ;
joypad keys to select the profile you want to use
and press OK g.
Voice key
Use the Voice key t for voice dialling, to record
voice tags, and to record notes and other sound
clips.
Soft keys
There are two soft keys on your phone – left g
and right d. They are located directly below
the display screen. Each soft key performs the
command which is displayed immediately above
it on the screen. These commands change
depending on which screen is in use.
Menu key
The Menu key s takes you to the Menu screen,
from where you can open any of the phone’s
features.
Press the Menu key s in the Menu screen to take
you back to the Now! screen.
Press and hold the Menu key s to show a list of
all features which are currently in use. You can
then use this list to move quickly between
features.
9 Sendo X User Guide
1
The Basics
Call key
The Call key c:
Answers an incoming call.
Dials a phone number you have entered using
the numeric keypad, or a speed dial.
Opens the call history Log feature when pressed
from the Now! screen.
Dials a phone number you have selected from
the call history Log.
Redials the most recently dialled number when
pressed twice from the Now! screen.
Places a call on hold to answer a second
incoming call (if you are subscribed to a Call
Waiting service).
Switches between an active call and a call that is
on hold.
End key
The End key f:
Ends active data calls at any time.
Ends a voice call when one party is on the line,
and ends the active call when multiple parties are
connected.
zNote: Conference calling is a Network Service.
Edit key
The Edit key e:
Changes the text entry mode when inputting
data.
Marks items in a list.
Clear key
The Clear key r:
Backspaces over one or more characters when
you are in a text field, deleting them.
Displays the previous screen.
zNote: In some cases you may have to press the
appropriate soft key to return to the previous
screen.
5-way joypad
Use the joypad to move up :, down ;, left [,
or right ] (for example, in a menu or a text
field).
The Select key A is at the centre of the joypad.
Press it to confirm a selection. The Select key’s
functionality is similar to pressing Enter on a
computer keyboard.
Many games use the joypad - see their specific
instructions.
Numeric keypad
Use to enter numbers and characters.
Asterisk key
Pressing and holding the Asterisk key * switches
between text and numeric input modes. In
multitap text or predictive text modes, a short
press switches between caps, caps lock and
lowercase entry.
10 Sendo X User Guide
1
The Basics
Hash key
Press and hold the Hash key # to display a list of
symbols when you are in input mode.
Voicemail shortcut key
To call your voice mailbox, press 1 followed by
Call f, or from the Now! screen, do a long
press on 1.
zNote: Voicemail is a Network Service. Check
with your service provider for more information.
Camera shortcut key
To launch the Camera from the Now! screen,
press and hold 3.
WAP shortcut key
To launch the WAP browser from the Now!
screen, press and hold 2.
Antenna
Your phone has an internal antenna which is
located on the rear of the phone, above the
battery compartment.
zWarning: Contact with the antenna affects call
quality and may cause the phone to operate at
a higher power level than otherwise needed.
For best results, avoid covering the antenna
area with your hand.
External antenna connector
This is located on the back of the phone. Use this
to connect to a different antenna; for example, a
car kit could plug into this to use with an antenna
mounted on the outside of your car.
Infrared (IrDA) port
Align the infrared (IrDA) port with the infrared
port on another device to exchange information
between your phone and the other device.
Accessory connector
Use this connector to attach included or optional
accessories, such as the USB cable or foldable
keyboard.
Charger connector, or in-car charger
Plug the approved charger in here.
11 Sendo X User Guide
1
The Basics
Feature list
zNote: The list of features shown in your phone’s Menu screen may not be identical to the list given below.
Icon Feature Description
Messaging Send, read and manage SMS (text) messages, MMS (multimedia) messages, and Emails.
Contacts Edit, store and view all your contact details.
Calendar Edit, store and view all your appointments.
Internet Browse the Internet with the Opera browser.
WAP Use WAP Internet services.
Instant messaging * See if your friends and family are online, and communicate with them faster than Email or text
messages.
Camera Use your phone as a camera whenever, wherever.
Photo Album Store and manage your photos.
Games Play advanced games. Your phone includes:
Sendo Pinball
Sendo Farm
There may be other games in the Games folder, if you have downloaded games to your phone.
Camcorder Record video clips with sound, and play them back.
RealOne Player Play MP3, other audio files, and video clips with the built-in RealOne Player.
Tasks Store a list of outstanding tasks.
Notes Write memos and other text notes.
Calculator Do calculations on the move.
12 Sendo X User Guide
1
The Basics
Profiles Change the way that your phone responds to incoming calls and messages.
Settings Set the defaults for your phone.
SIM toolkit * Operator services that may be contained on the SIM card (such as traffic, news or shopping
services).This may not be installed on your phone. Check with your service provider for details.
Doc viewer View different types of document, such as .doc, .xls, and .pdf files.
Bluetooth Connect to another compatible device via a Bluetooth connection to send or receive data.
Normally located in the Connectivity folder in the Menu screen.
Infrared Connect to another compatible device via an infrared connection to send or receive data.
Normally located in the Connectivity folder in the Menu screen.
Modem Use your phone as a modem for your laptop computer or another device. Normally located in
the Connectivity folder in the Menu screen.
Log Tells you about your phone’s call history. Normally located in the Tools folder in the Menu
screen.
SIM Contacts Access any contact details that are stored on your SIM card. Normally located in the Tools
folder in the Menu screen.
Speed dial Set up and view speed dials. Normally located in the Tools folder in the Menu screen.
Program Manager Manage any extra features that you have downloaded. Normally located in the Tools folder in
the Menu screen.
Java Apps. Manage any Java applications that you have downloaded. Normally located in the Tools folder
in the Menu screen.
Memory card Access the phone’s memory card, if you have one. Normally located in the Tools folder in the
Menu screen.
Recorder Record voice notes, voice tags, or even your own ring tones. Normally located in the Extras
folder in the Menu screen.
Clock An alarm clock, which tells you what time it is in different time zones around the world.
Normally located in the Extras folder in the Menu screen.
Icon Feature Description
13 Sendo X User Guide
1
The Basics
Status Indicators
Status indicators are displayed in the title bar at the
top of the phone’s display. The following table lists
some of the common status indicators and their
meanings.
Indicator Meaning
New SMS, MMS or cell broadcast message
New Email
New voicemail
New instant message
Camera flash is active
Voice call active
Data call active
Call forwarding /Call Divert
Call on hold
Missed call
Line 1
Battery level
Low battery
Battery charging
No battery
Indicator Meaning
Signal strength
No signal
GPRS available
GPRS in use
Roaming
Ringer off
Multitap text input mode, lowercase
Multitap text input mode, uppercase
Multitap text input mode, caps lock
T9 predictive text input mode, lowercase
T9 predictive text input mode, uppercase
T9 predictive text input mode, caps lock
Numeric input mode
14 Sendo X User Guide
1
The Basics
Navigation
The following section describes the different ways of
navigating around your phone to accomplish tasks
quickly and easily.
Using the 5-way joypad
Use the joypad to navigate horizontally and
vertically on the screen and to move the selection
focus, so you can select the item you want.
The following table shows what actions you can take
using the joypad:
Using the navigation bar
The navigation bar is displayed just above the main
screen data, and is an aid to horizontal navigation
using the left [ and right ] joypad keys.
The navigation bar displays tabs with small arrows
to indicate that there are more views, folders, or files
to move to horizontally. (insert screen shot of
navigation bar)
Using lists and grids
On your phone, you will find that many features use
lists and grids to display information.
Lists are displayed vertically, and are navigated
using the up : and down ; joypad keys.
Grids can be navigated both horizontally and
vertically, using all of the directional joypad keys.
The Menu screen displays the phone’s features in
grid format.
(insert screen shot of Menu screen)
Using the Now! screen
The Now! screen is displayed automatically when
you turn on your phone, or when your phone is
turned on but idle.
It is designed to allow you quick and easy access to
many of your phone’s key features, and allows you
to add your own links to phone features, web sites,
photos, games, or whatever you use most often.
See Now! Screen on Page 79 for more information.
Using the Menu screen
Your phone comes pre-installed with many features
that you can start using right now. For more
information about installing additional features on
your phone, see Managing Applications on
Page 127.
The Menu screen displays a grid of icons which
represent all of the currently installed features.
zNote: If your network provides a SIM Toolkit to
access special services or features on your SIM
Action Navigation
Press Up :Moves the selection focus upward on the
screen, or scrolls up in a list.
Press Down ;Moves the selection focus downward on the
screen or scrolls down in a list.
Press Right ] Moves the selection focus right on the
screen, or moves the cursor right through
characters in a text field.
Press Left [ Moves the selection focus left on the screen,
or moves the cursor left through characters
in a text field (without deleting characters).
Press Select AConfirms a selection that you’ve made.
15 Sendo X User Guide
1
The Basics
card, the toolkit is added to the Menu list. The
name, icon and contents of the toolkit are totally
dependent on your service provider. The name
changes to indicate the type of service, for
example “Information”. For more details,
contact your service provider.
!
To open a feature from the Menu screen
1. From the Now! screen, press the Menu key s.
zTip: Press the Menu key s to switch between
the Now! screen and the Menu screen.
2. Scroll to the feature you want using the
directional joypad keys.
3. Press Select A, or press Options g and select
Open.
zNote: Only nine feature icons will fit on the
screen at a time. If more features are available,
you can see them by using the up : and down
; joypad keys to scroll through the grid.
!
To close a feature
Press Options g and select Exit.
Or:
Use the right soft key d where it is labelled Exit
or Back to step back out of the current feature.
Rearranging the Menu screen
You can rearrange the order of the Menu screen as
you like. For example, you may want to move a
feature which you use frequently, to the top of the
grid.
!
To move a feature
1. Highlight the Menu icon you wish to move, using
the joypad.
2. Press Options g and select Move. A tick
appears next to the feature you have selected.
3. Navigate the screen using the joypad to where
you want to position the icon.
4. Press OK g to confirm the move.
Switching between features
If you have more than one feature open at a time,
you can switch between them by pressing and
holding the Menu key s. This causes a list of
currently open features to appear. You can then
scroll through the list using the joypad and select the
feature you want to go to by pressing Select A.
Using the Clear key
The Clear key r is used to navigate back to a
previous view, screen or feature, and also as a
backspace key when you are inputting text.
!
To go back to the previous screen
Press the Clear key r.
16 Sendo X User Guide
1
The Basics
!
To backspace and remove one character in a text
field
Press the Clear key r.
!
To backspace and remove multiple characters in a
text field
Press and hold the Clear key r.
Navigating with the soft keys
On many screens, the left soft key gis labelled
Options. Pressing the Options soft key g displays
the Options menu - a list of options that are relevant
to the screen you are viewing.
!
To access menu options
1. Press Options g.
2. Select the menu option you want using the
joypad, and press Select A, or Select g.
zTip: From the top of a menu, press the up :
joypad key to move the selection focus straight
to the bottom of a menu.
To leave the Options menu without making a
selection, press d Cancel.
The right soft key d is often labelled Back or Exit.
Pressing Back d or Exit d has the same effect as
pressing the Clear key r, i.e., it takes you back to
the previous view, screen or feature.
Common actions
You may notice that the pre-installed features on
your phone share a common “look and feel”, for
example:
menus are set out and navigated in the same
way
colour schemes are the same
the softkeys perform the same commands
This common design should make using the
different features on your phone easier.
The table below shows a list of commands from the
Options menu which are common to most features
on the phone (apart from those which you have
installed yourself). You can access these commands
by pressing Options g.
17 Sendo X User Guide
1
The Basics
Entering text and numbers
You can enter text and numbers on your phone using
the keypad. Your phone supports three input modes
for entering text and numbers:
Multitap - normal text entry mode.
T9 - predictive text entry mode.
Numeric - number entry mode
zNote: When you select a field that requires text
or numeric entry, the phone automatically
defaults to the appropriate input mode. The
status indicator on the title bar shows the input
mode you are currently using.
zNote: Some networks may not support all
language dependent characters.
!
To switch input modes
Press and hold the Hash # key until the status
indicator for the input mode you want is
displayed in the title bar.
To switch between uppercase and lowercase text,
do a short press on the Hash # key.
zTip: To set predictive text input on or off when
writing text, press the Hash # key twice in
quick succession.
Entering text in Multitap mode
When you are in Multitap mode (sometimes called
multipress mode), you enter a letter by pressing the
number key on which the letter is printed.
Select this To
Open Open any highlighted item (feature, document,
picture, list item, etc.).
Edit Open any item for editing, e.g., contact details.
Rename Rename any item (folder, document, picture,
video clip, etc.).
Delete Delete any item. You will be prompted to
choose whether you are sure you want to delete
the item, to avoid things being deleted
accidentally.
Mark Mark several items in a list so that you can
perform an action on all of them at once. This
is useful for deleting or moving items, for
instance. A marked item has a tick displayed
next to it.
Unmark Remove the tick from previously marked items.
Create folder Create a new folder to store items in. You will
be asked to key in a name for the folder.
Move to folder Move an item or items to an existing folder. A
list of all existing folders is displayed, which you
can select from.
Find Search for the location of an item (file, picture,
contact, etc.). The phone suggests the closest
name matches, which will be narrowed down
as you type in more characters.
18 Sendo X User Guide
1
The Basics
zNote: Most keys have extra characters as well as
those printed on the key.
Press the key repeatedly until the required character
is displayed. The letter entered most recently is
underlined until you have completed the key presses
for the letter and moved on to the next one.
For example:
To enter the letter “i” press 444.
To enter the word “maria,” press 6, 2,
777, 444, 2.
If a word you are entering contains two consecutive
letters which are located on the same key, pause
after entering the first letter and wait until the
underline disappears before entering the next letter.
For example:
To enter the word “anna,” press 2, 66
pause until the underline disappears, press
66 again and then press 2.
zTip: You can avoid this wait by pressing the right
] joypad key after entering the first character.
!
To enter punctuation in Multitap mode
Press 1 repeatedly to cycle through common
punctuation, or
Press the Asterisk key * to display a list of
special characters. Select the symbol you want
using the joypad and press Select A or OK g.
Entering text in T9 mode
To save time when you are writing a message you
can use Tegic T9 predictive text entry. This is a built-
in dictionary feature which guesses words by the
sequence of letters you are typing.
If you use T9, you only have to press each key once.
The letters change as you type, so it is important that
you ignore what is displayed on the screen until you
have finished typing completely.
For example, to enter the word "maria" you can spell
out the word with just five key presses, 6 2
7 4 2.
T9 Text input recognises that the most commonly
used word matching that numeric sequence is
"maria".
If the word which you are typing shares the same
sequence of keys with another word, the wrong word
may be displayed, but you can still select the correct
word:
Press the Asterisk key * repeatedly to display all
matches one at a time, or
Press the Edit key (insert symbol) and select
Dictionary then Matches from the pop-up menus,
to display all the matches in a scrollable list.
Press Select A to confirm your choice and insert a
space.
If a?
? character appears after a word that you have
typed, it means that it is not in the phone’s
dictionary. You can add a word to the dictionary by
19 Sendo X User Guide
1
The Basics
pressing Spell g, keying in the word using
multitap mode, and pressing Save g.
You can also add a new word to the dictionary, or
edit a word, by pressing the Edit key (insert symbol)
and selecting Dictionary, followed by:
•Insert word - add a word up to 32 characters in
length using multitap text entry.
•Edit word - edit a word that is active (underlined).
!
To switch T9 mode on and off
Press the Edit key (insert symbol) and select
Dictionary on to activate predictive text for all
features in the phone where you can enter text.
Press the Edit key (insert symbol) and select
Dictionary off to turn off predictive text for all
features in the phone where you can enter text.
!
To enter text using T9 mode
1. Press and hold the Hash # key until the T9
indicator appears on the title bar.
2. Enter the key sequence that represents the word
you want to write. Remember to ignore what you
see on screen until you’ve finished typing.
3. Press Select A to accept the word displayed on
the screen and enter a space after it, or press *
to scroll through other matching words, and
select the one you want with Select A.
4. If you don’t see the word you need, press the Edit
key (insert symbol) and select Dictionary,
followed by Insert word.
!
To enter a number in T9 mode
Press and hold the desired number key, or
Press the Edit key (insert symbol) and select Insert
number. Key in the number required and press
OK g.
!
To enter punctuation in T9 mode
Press 1 repeatedly to cycle through common
punctuation, or
Press the Asterisk key * to display a list of
special characters. Select the symbol you want
using the joypad and press Select A or OK g.
Entering numbers in Numeric mode
Press and hold the Asterisk key * to switch to
Numeric mode and then just press the number(s)
you want to enter on the keypad. If a field only
permits a numerical entry, the input mode
automatically switches to Numeric mode.
Miscellaneous input tasks
!
To enter a space
In Multitap or T9 mode, press 0.
!
To start a new line
Press 0 three times.
!
To change between uppercase and lowercase
When using either Multitap or T9, press the Hash
# key to change between uppercase and
lowercase.
20 Sendo X User Guide
1
The Basics
zTip: When you are in any text mode, the first
letter of a sentence is automatically capitalised.
!
To enter a sy m b o l
Press and hold the Asterisk * key, select the
symbol you want, and then press OK g.
!
To enter an asterisk *, or a Hash sign #
Switch to Numeric mode, and press either * or
# on the keypad.
!
To delete characters
1. Press Clear r to backspace and delete a single
character.
2. Press and hold Clear r to delete an entire text
field.
!
To enter the plus (+) sign for international calls
Press and hold 0.
Securing your phone
You can secure your phone by locking the keypad,
the entire phone, or the SIM card.
zTip: You should keep a record of any codes or
passwords that you need to unlock your phone,
but make sure they are securely stored, away
from the phone.
Locking the keypad
The keypad lock turns off the keypad functionality.
This is useful if, for example, your phone is turned on
and stored in your pocket, so that you avoid
accidental key presses.
!
To lock you r k e y p a d
From the Now! screen, press the left soft key g
and then press Asterisk *.
Or
Do a short press on the Power key p, and
select Lock keypad.
The keypad is now locked.
zNote: You can still receive calls and make
emergency calls when the keypad is locked.
However, one key emergency dialling ('the 9
key') does not operate.
!
To unlock your keypad
Press Unlock g and then press Asterisk *.
zNote: Locking your keypad does not prevent
unauthorised use of the phone.
Locking your phone
Locking your phone helps to prevent access to
personal data. If you switch the phone lock function
on, your phone automatically locks after a specified
time of inactivity. You must enter your phone lock
pass code before you can use the phone again.
zNote: You can still receive calls and make
emergency calls when the phone is locked.
zWarning: If you forget your pass code, you may
not be able to access your phone again without
potential data or application loss. This only
applies to applications you have added to the
phone yourself. For instructions on how to reset
your phone, see Total Reset on Pa ge 21.
21 Sendo X User Guide
1
The Basics
!
To set up phone lock defaults
1. From the Menu screen, scroll to the Settings icon
and press Select A.
2. Select Security, then Phone and SIM, and then
select Lock code to enter a new, 5 digit pass
code. You must input the existing lock code first,
then you will be asked to enter your new lock
code twice. Press OK g when you have
finished.
3. Select Autolock period and enter a time period
(in minutes) after which the phone will
automatically lock itself, if no keys have been
pressed, or select None to disable the autolock.
!
To lock your phone
1. Press the Power key p and select Lock phone
from the list of options displayed.
2. Key in your 5-digit lock code, using the numeric
keypad. Press OK g.
!
To unlock your phone
1. Press Unlock g.
2. Key in your 5-digit lock code, using the numeric
keypad. Press OK g.
!
To turn off phone autolock
1. From the Menu screen, scroll to the Settings icon
and press Select A.
2. Select Security, then Phone and SIM, and then
Autolock period. Select None to disable the
autolock.
Locking the SIM card
Locking your SIM card should prevent use of the
phone to make a call, but you can still turn it on and
make emergency calls. When you switch your phone
on, you may be prompted for your PIN1 password,
which you must enter correctly before you can use
your phone.
If you forget your PIN1 password, you must enter a
PUK (Personal Unlock Key). This may be listed in the
information that you received with your SIM card or
it may only be available from your service provider.
zNote: Sendo cannot provide your PUK code.
Contact your service provider for information.
!
To lock t h e S IM ca r d
1. From the Menu screen, scroll to the Settings icon
and press Select A.
2. Select Security, then Phone and SIM, and then
switch the PIN code request setting to On. Press
OK g.
!
To unl o c k t h e SIM c a r d
1. From the Menu screen, scroll to the Settings icon
and press Select A.
2. Select Security, then Phone and SIM, and then
switch the PIN code request setting to Off. Press
OK g.
Total Reset
There is a function which allows you to reset your
phone; that is, restore all the settings and defaults
that were in place when you purchased it.
22 Sendo X User Guide
1
The Basics
zWarning: This function removes all applications
and data from the internal phone memory that
you may have added. Any applications or data
on a memory card will NOT be lost.
You should only use this function if you have no
other alternative. For example, if you have forgotten
or lost the passwords to unlock your phone or you
have installed an application which has damaged or
corrupted the phone.
zTip: If you synchronise with your PC regularly,
you should be able to retrieve your Outlook
data, for example Contacts, Calendar and so
on, when you synchronise with your PC again.
zTip: Use the Backup feature in the Sendo PC
Connect software when you add any new
applications, or after changing a lot of data.
You could then use the Restore feature, also in
the Sendo PC Connect software, to minimise
data loss.
!
Reset your phone
1. Turn the phone off. If you can’t turn your phone
off in the normal way, you must remove the
battery for several minutes and then reinsert it.
2. Plug in the charger. The phone will begin to
charge in off mode.
3. Press and hold the 5 key.
4. Whilst still holding the 5 key, press p.
5. A screen is displayed while the phone switches
on - but keep holding number 5 until the
following screen appears:
(insert screen shot of total reset screen)
6. Press the green tick soft key d to confirm the
reset.
7. The phone will now start up as normal. It may
take several minutes for the Now! screen to be
displayed. During this time, the display will not
change - do not remove the charger or switch
the phone off.
Memory
Your phone has a finite amount of internal memory
available, but if you have a memory card (MMC or
SD format) you can use it to supplement your
phone’s internal memory.
Shared memory
Some features on the phone share the same
memory:
Contacts
Messaging
Photo Album
Video Album
RealOne Player
Calendar
Tasks
Any downloaded features, including Java games.
Using any of these features will leave less memory
available for other features to use.
23 Sendo X User Guide
1
The Basics
If you use any of these features excessively, your
phone may display a message warning you that the
memory is running low. In this case, you should
delete some of the objects that are using up the
memory (photos, video clips, sound clips, Emails,
MMS messages, downloaded games, etc.).
Memory cards
You can use a memory card to store multimedia
objects such as photos, video clips, sound files, and
to back up information from the phone’s memory.
zNote: Keep all memory cards out of the reach of
small children.
!
To insert a memory card
1. Remove the back cover of the phone - press
down on the raised Sendo logo near the bottom
of the phone, slide the cover down and lift off.
2. Insert the memory card in its slot, label side up,
as shown in the figure below. Make sure that the
card is firmly in place.
3. Replace the cover. Place the cover onto the back
of the phone and slide the cover into place
making sure the tabs click into place.
Using a memory card
If you have a memory card in your phone, you can
access it from the Tools folder in the Menu screen.
Before you can use a memory card for the first time,
you must format it.
!
To format a memory card ready for use
1. Use the joypad to scroll to Tools in the Menu
screen and press Select A.
2. Scroll to Memory card and press Select A.
3. Press Options g and select Format mem.
card.
4. You will be prompted whether you want to
format the memory card. Press Yes g.
zWarning: Formatting a memory card will delete
all data.
24 Sendo X User Guide
1
The Basics
Memory card options
When you open the Memory card feature, the
following list of commands can be accessed by
pressing Options g:
Where to find more information
The following table is a guide to finding information
to help you use your phone.
Select this To
Backup phone
mem.
Back up information from the phone’s
memory to the memory card.
Restore from card Restore information from the memory
card to the phone’s memory.
Format mem.
card
Format the memory card before using it
for the first time.
Memory card
name
Allocate a name to the memory card, or
change a name already given.
Set password Set a password that will lock your memory
card against unauthorised use. If you then
try to use the memory card in a different
phone, you will require the password. The
password can be up to 8 characters long.
Note that passwords are not available on
all memory card types.
Change password Change the memory card password.
Remove password Remove the memory card password. This
effectively unlocks a memory card, and
means that it can then be used in another
phone without a password.
Unlock memory
card
Unlock a password-protected memory
card. You will be required to enter the
password before the card is unlocked.
Mem. in use Check how much memory is available on
the memory card, and how the consumed
memory is being used.
Help Activate the context-sensitive help facility.
Exit Exit the Memory card feature.
Information about Source
Making a phone call. See the Quick Start Guide in the
box, or for more detailed
information see Making a call on
Page 27.
What features the phone is
supplied with.
See Feature list on Page 11 for a
full list of pre-installed features.
Additional features that can
be installed on the phone.
See the accompanying
Companion CD, or go to:
http://www.sendo.com/shop.
Connecting to and
synchronising with a
personal computer.
See Connecting to your PC on
Page 146.
How to use a feature. Look at the relevant section in
this guide, or use the phone’s
Help facility. See Context-
sensitive help on Page 25 for
more information.
Text entry. See Entering text and numbers on
Page 17.
Up-to-date information on
your Sendo phone.
http://www.sendo.com
Support. http://www.sendo.com/support
Accessories. http://www.sendo.com/shop and
the Companion.
25 Sendo X User Guide
1
The Basics
Context-sensitive help
Your phone has a Help facility, which you can refer
to should you have any problems working out how
any of your phone’s feature work.
!
To activate the Help facility
1. In the Menu screen, use the joypad to scroll to
the Help icon, and press Select A.
2. A list of all the phone’s features for which help is
available will appear. Use the up : and down
; joypad keys to scroll to the feature that you
need help with, and press Select A.
3. A list of available Help topics for the feature is
displayed. Use the joypad and Select A key to
open the one that you want.
4. Press Back d to go back to the previous
screen, or use the Options g menu to
navigate back to the previous lists.
zTip: Press the right ] joypad key to go to an
alphabetical index of all Help topics, from which
you can select.
26 Sendo X User Guide
1
The Basics
Searching the Help facility
If you are not sure where to look in the Help to find
what you require, you can do a search for a
particular word.
!
To do a keyword search
1. Press Options g and select Search by
keyword.
2. Type in the word which you are looking for. The
phone will search the Help facility and display
any matches, from which you can then select.
Using Help within a feature
You can activate the Help facility from within most of
your phone’s features, without having to go to the
Menu screen.
!
To use Help from within a feature
1. Press Options g and select Help.
2. The first page of Help information for the feature
is displayed.
3. If there is more than one Help topic, you can use
the left and right joypad keys to scroll through all
the topics. This is indicated in the navigation bar.
For instance 1/7 means that there are 7 Help
topics, and you are currently viewing the first.
4. Use the Options g menu to do a keyword
search, or to take you to a topic or Help category
list.
27 Sendo X User Guide
2
Phone Calls
Chapter 2 Phone Calls
This chapter explains how to make and receive
phone calls, view your call history, and create
shortcuts to make dialling numbers even quicker
and easier.
Making a call
There are several ways to make a call; the easiest is
to simply key in a phone number.
!
To ma k e a c a ll
1. Enter the phone number using the numeric
keypad.
zNote: You should always enter a phone number
in the complete international format including
the international access code (this varies by
country), the country code, the area or city code
and the phone number.
(Insert screenshot of Call Progress screen)
2. Press Call c to call the number.
3. To adjust the volume during a call press the right
] joypad key to increase, and the left [ joypad
key to decrease the volume level.
4. Press End f to end the call, or to cancel the call
attempt.
zNote: Pressing End f will always end an active
call, even if another feature is in use.
Making a call from Contacts
You can make calls quickly to numbers stored in
your Contacts directory, either from the Contacts
feature, or directly from the Now! screen using name
dialling.
For more information about creating and using your
Contacts directory, see Contacts on Page 55.
!
To make a call from Contacts
1. From the Menu screen, select Contacts (insert
icon) using the joypad.
2. Scroll through the list of Contacts using the up
: and down ; keys on the joypad until the
contact you require is highlighted.
3. Press Call c to call the contact.
zNote: If the selected contact has more than one
phone number stored, e.g. work, home, mobile,
open the contact card by pressing Select A,
then use the joypad to highlight the number you
require, before pressing Call c.
Making a call from the SIM Contacts
You can make a call to a phone number stored in
your SIM card. Your SIM contacts can be accessed
from the Contacts feature, or from Tools in the main
menu.
!
To make a call from the SIM Contacts
1. From the Menu screen, select Contacts using the
joypad.
2. Press Options g and select SIM Contacts to
display a list of contacts stored in the SIM card, if
there are any.
3. Select a contact in the normal way and press
Call c to make the call.
28 Sendo X User Guide
2
Phone Calls
zNote: You can also display the SIM Contacts list
by selecting Tools from the main Menu screen,
and selecting SIM Contacts from the list of
options.
Making a call from the Log
The call history Log stores and displays the last 20
calls made, received, and missed (a maximum of 60
calls in total).
!
To make a call from the Log
1. Open the Log in one of the following ways:
From the Now! screen, highlight Messages, scroll
to the Missed Calls line, and press Select A.
From the Now! screen, do a short press on
Call c.
From the Menu screen, open the Tools folder, and
select Log.
2. Use the left [ and right ] joypad keys to
change between the 3 available lists:
Missed calls.
Received calls.
Dialled numbers.
3. Use the joypad to highlight the number or
contact to call, and press Call c.
Making a call using a recently dialled
number
You can make a call to someone you have called
recently directly from the Now! screen, without
having to go to the Log.
!
To redial the last number called
From the Now! screen, press Call c twice.
!
To make a call using a recently-dialled phone
number
1. From the Now! screen, press Call c to display
a list of recently dialled phone numbers.
2. Using the up : and down ; joypad keys, select
the number to call and press Call c again.
Making a call from a hyperlink
You can make a call directly from a hyperlink
(highlighted and underlined) phone number,
received in an Email, MMS, or SMS.
!
To make a call from a hyperlink
While the message is open, highlight the hyperlink
phone number using the joypad, and press Select A
to make the call.
29 Sendo X User Guide
2
Phone Calls
Calling your voice mailbox
The voice mailbox is an answering service where
callers who are unable to reach you can leave voice
messages.
zNote: Voicemail is a Network Service, so you
should contact your service provider in the case
of any problem.
zTip: Your phone will display a voice message
waiting indicator (insert icon) in the title bar at
the top of the screen to let you know when you
have new voicemail.
!
To listen to your voicemail messages
1. Press 1 to dial your voice mailbox number.
zNote: If you are prompted to enter the voice
mailbox number, type it in using the numeric
keypad, and press OK g. You can find out
this number from your service provider.
2. Press Call c.
You can change your voice mailbox number from
the phone’s call settings. See Call divert settings on
Page 51 for more information.
Making emergency calls
Calls to emergency service numbers can be made
under any circumstances, even if the keypad, phone,
and/or SIM card is locked.
zNote: Some networks may require that a valid
SIM card has been properly inserted in the
phone before you can make an emergency call.
!
To make an emergency call
If the phone is not on, switch it on. Dial the
emergency number appropriate to your location,
and press Call c.
zNote: Official emergency numbers vary by
location (for example 999 in the UK, 911 in the
US, or 112 in many countries). When travelling
you should determine the relevant emergency
number/s. This phone, like any other wireless
phone, operates using radio signals, wireless
and landline networks as well as user-
programmed functions that cannot guarantee
connection in all conditions. Do not rely solely
on your wireless phone for emergency
communications. Remember that to make or
receive calls, the phone must be switched on
and in a service area with adequate signal
strength. Emergency calls may not be possible
on all wireless phone networks or when certain
network services and/or phone features are in
use. Check with your local service providers.
Using automatic redial
You can set up your phone so that if a phone
number you try to call is engaged, a series of redial
attempts are automatically made. See Call settings
on Page 44 for more details.
Having problems making a call?
Check to make sure that your phone contains a valid
SIM card and that the phone is turned on, unlocked,
and in the service area of your service provider’s
network.
30 Sendo X User Guide
2
Phone Calls
Shortcuts
Your phone enables you to create shortcuts which let
you call frequently-used phone numbers quickly and
easily.
These shortcuts include one-key dialling, and voice
dialling.
Speed dialling
Once you have set up a speed dial you can make a
phone call by only pressing one or two keys.
zNote: You can only create speed dials for phone
numbers which are stored in Contacts.
!
To create a speed dial for a phone number
1. Open the Contacts directory from the Menu
screen.
2. Using the joypad and Select A key, open the
correct contact card and highlight the phone
number which you want to set up a speed dial
for.
3. Press Options g and select Add speed dial.
4. Key in the number, from 2 - 99, which you want
to use for this speed dial.
zNote: Speed dial 1 1 is reserved for
voicemail access and cannot be changed.
zNote: The number 3 cannot be used as a speed
dial, as key 3 3 is used as a shortcut to
activate the Camera.
5. Press Assign g.
zTip: You can also create speed dials for Web
addresses and Email addresses that are stored
in Contacts.
!
To make a call using a speed dial
1. Enter the one or two digit speed dial number that
you have assigned to the required phone
number, using the numeric keypad.
2. Press Call c to make the call.
!
To make a call using one-key dialling
From the Now! screen, simply press and hold the
number key associated with the phone number you
wish to dial, until the call is started. There is no need
to press Call.
zTip: If the speed dial has two digits, do a short
press on the first number key, then press and
hold down the second.
zNote: One-key dialling only works if the
phone’s one-key dialling setting is switched on.
See Call settings on Page 44 for more
information.
Viewing and deleting speed dials
Once you have set up speed dials, you can view or
delete them using the Speed Dial list.
!
To view you r sp e e d d ials
1. From the Menu screen, scroll to the Tools icon
and press Select A.
2. Scroll to and select Speed Dial.
All the speed dials you have set up are listed.
31 Sendo X User Guide
2
Phone Calls
!
To delete a speed dial
1. From the Menu screen, scroll to the Tools icon
and press Select A.
2. Scroll to and select Speed Dial.
3. Select the speed dial to delete, then press
Options g and select Remove.
4. You will be prompted whether you want to
remove the speed dial. Press Yes g.
zNote: It is not possible to edit a speed dial. If
you want to amend a speed dial number, you
should delete it and then create a new one.
Voice dialling
Your phone lets you use voice dialling in two ways:
Digit voice dialling - speak the phone number
that you wish to dial, digit by digit, into the
phone.
Record a voice tag and attach it to a phone
number in your Contacts directory. You can then
dial that number by repeating the voice tag
phrase into the phone.
zWarning: Do not use the voice dialling features
for emergency calls. At times of stress, your
voice may not be clear enough for the phone to
recognise.
Digit voice dialling
Digit voice dialling lets you make a call by simply
speaking the number into the phone.
!
To make a call using digit voice dialling
1. Press and hold the Voice key t, which is located
on the side of the phone.
2. When prompted by the message on screen and
an audio alert, speak the digits of the phone
number clearly into the phone. You should not
leave pauses between the digits.
zNote: To use digit voice dialling, you must have
switched the digit voice dialling setting to On in
the phone’s call settings. See Call settings on
Page 44.
3. Press the Call c key to call the number.
4. Press the End f key to end the call.
zWarning: Do not use this feature for emergency
calls. At times of stress, your voice may not be
clear enough for the phone to recognise.
Voice tags
Voice tags are not language dependent. Any clearly-
spoken word or phrase can be used as a voice tag. It
is easier for the phone to recognise longer voice
tags. For example, you may want to record a
person’s first and last name instead of just their first
name, providing that the tag is shorter than
1.5 seconds.
zTip: Voice tags are sensitive to background
noise, so record them in a quiet place.
!
To create a voice tag for a phone number
1. Open the Contacts directory.
32 Sendo X User Guide
2
Phone Calls
2. Use the joypad and Select A key to open a
contact card and select the phone number to set
up a voice tag for.
3. From the Options g menu, select Add voice
tag and press Select A.
4. You will be prompted to press Start g, then
speak the voice tag word(s), after a tone is
heard. When you hear the audio sound, speak
the voice tag clearly into the microphone.
5. If the voice tag is successful, confirmation is
displayed on screen.
zTip: You can also create voice tags for Web
addresses and Email addresses that are stored
in Contacts.
!
To make a call using a voice tag
1. Press and hold the Voice key t, which is located
on the side of the phone.
2. When prompted by the message on screen and
an audio alert, say the voice tag word. The
number is dialled.
3. If the phone misinterprets the word, you will be
prompted to try again. Press Yes g to try the
voice tag again or No d to display the
Contacts list and make the call from there.
zWarning: Do NOT rely on voice tags for dialling
emergency numbers. In emergencies, stress can
cause changes in your voice, which may result
in the phone not recognizing the command.
Viewing and deleting voice tags
Once you have set up voice tags, you can view or
delete them from the Contacts directory.
!
To view your voice tags
1. Open the Contacts directory.
2. Press Options g and select Contacts info, then
Voice tags.
All the voice tags you have set up are listed.
!
To delete a voice tag
1. Open the Contacts directory.
2. Use the up : and down ; joypad keys to select
the contact who’s voice tag you want to delete,
and press Select A.
3. Press Options g and select Voice tag, then
Delete.
4. You will be prompted whether you want to
permanently delete the voice tag. Press Yes g.
zNote: To add a different voice tag to a contact,
follow the steps shown above, but select
Change instead of Delete.
zNote: If you delete a contact, the associated
voice tag is also deleted.
33 Sendo X User Guide
2
Phone Calls
Advanced dialling options
The following information covers advanced dialling
options.
Making international calls
International calls require a country code to be
included in the phone number. The country code is
separated from the rest of the number sequence by
a plus sign (+).
!
To insert an international country code
Press and hold 0 until the plus sign (+) appears.
zNote: You can insert a plus sign directly into a
contacts number or dial it from the keypad.
!
To insert a three second pause in a dialling sequence
Some international calls require a three second
pause in the dialling sequence for the call to be
processed successfully.
1. Open the Contacts directory.
2. Use the joypad to select the required contact,
press Select A, and then select the phone
number to modify.
3. Press Options g and select Edit.
4. Use the joypad to move the cursor to the point in
the phone number where the pause needs to be
inserted.
5. Press Options g and select Insert Pause. The
letter p appears in the number; indicating where
the three second pause will appear in the
dialling sequence.
6. Press OK g.
!
To insert a manual pause in a dialling sequence
Some phone numbers require a pause longer than
three seconds in the dialling sequence. You can
insert a pause so that the dialling sequence is
paused for as long as you require, and resumed
again by pressing Call c.
1. Open the Contacts directory.
2. Use the joypad to select the required contact,
press Select A, and then select the phone
number to modify.
3. Press Options g and select Edit.
4. Press the left [ or right ] joypad keys to move
the cursor to the point in the phone number
where the dialling sequence must pause before
proceeding.
5. Press Options g and select Insert Wait. The
letter w appears in the number, indicating where
the pause occurs in the dialling sequence.
6. Press OK g.
zNote: When you make a call using Insert Wait,
the first numbers are dialled, and you must
press Call c to continue the dialling sequence.
34 Sendo X User Guide
2
Phone Calls
Sending DTMF signals
DTMF (Dual Tone Multi Frequency) signals are the
tones that you hear when you press the keys on the
numeric keypad. DTMF signals allow you to send
data to computerised telephony systems, e.g. a
password or PIN code.
!
To send DTMF signals
1. While a call is in progress, press Options g
and select Send DTMF.
2. Input the digits you require using the numeric
keypad, and press OK g.
zTip: If you have a frequently used DTMF
associated with one of your contacts, e.g. an
account number, you can add it to the contact
card and access it from the contact. This saves
you having to type out the number every time.
See Contacts on Page 55 for more information.
Receiving a call
When you receive a call, an Incoming Call message
is displayed showing the phone number of the caller.
The caller’s name and photo will also be displayed,
if the information is in your Contacts list.
You can choose to answer the call, reject it, or just
ignore it. If you miss an incoming call, or choose to
ignore it, a record of the call will be stored in the
phone’s Log.
(Insert screenshot of Incoming Call screen)
zNote: Caller ID, sometimes called CLI, or
Calling Line Identification, is a network service
that can help identify incoming calls even if the
caller is not in your contact list. Contact your
service provider for further details.
!
To answer an incoming call
On the Incoming Call screen, press Call c or
Answer g.
zTip: You can set the phone up so that an
incoming call is answered by pressing any key.
zTip: If the phone is connected to a handsfree or
car kit, you can set the phone up to answer
incoming calls automatically after five seconds.
To activate either of these features go to the phone’s
call settings. See Call settings on Page 44 for more
information.
!
To silence an incoming call
On the Incoming Call screen, press Silence d.
This will mute the ring tone. The call can then be
answered, rejected, or ignored, as normal.
zTip: If you do not want to be disturbed by your
phone ringing, but you still want to be able to
receive calls, you can change the phone’s active
profile so that the Incoming call alert is set to
Silent. You may want to do this before a
business meeting, for example. See Profiles on
Page 53 for more information about changing
the phone’s active profile.
35 Sendo X User Guide
2
Phone Calls
!
To reject an incoming call
On the Incoming Call screen, press End f or
press the right soft key d twice. The first press
will silence the ring tone, and the second will
reject the call.
zNote: If your Incoming call alert is set to Silent,
you only need to press Reject d to reject a
call.
zTip: If you reject a call, the caller can be
automatically connected to your voicemail
service, if you are subscribed to this network
service.
!
To end a call
Press End f to disconnect the call.
Ignoring an incoming call
If you choose to ignore an incoming call, details of
the call will be stored in the phone’s call history Log.
Diverting incoming calls
You can choose to divert incoming calls to a different
number, for instance if your number is busy.
If you have a voicemail service (check with your
service provider), you can forward calls on to your
voice mailbox.
Call diverting can be set up from Call divert in the
phone’s call settings. See Call divert settings on
Page 51 for more information.
Call barring
Call barring is a network service that enables you to
block calls which you do not wish to receive. If you
are subscribed to this service (contact your service
provider if you’re not sure), you can define which
types of call you want to block from Call barring in
the phone’s call settings. See Call barring settings on
Page 50 for more information.
36 Sendo X User Guide
2
Phone Calls
Multiple calls
Call Waiting
If an incoming call is received while a call is already
in progress you will remain connected to the first
call, but you will be notified that a new call is
incoming.
zNote: This is only the case if you subscribe to a
Call Waiting network service. Check with your
service provider.
!
To answer a new call using Call Waiting
Press End f to end the call in progress, then
press Answer g or Call c to answer the new
call.
zNote: If you do not press End f before
answering the new call, the first call will be put
on hold.
!
To reject a Call Waiting call
Press Reject d to reject the new incoming call,
while keeping your current call in progress.
!
To switch between two calls
Select Swap d to put the active call on hold, and
activate the call on hold.
zTip: You can place a call on hold at any time by
selecting Hold from the Options g menu,
regardless of whether there is another call
waiting. Press Options g and select Unhold to
reactivate the call.
Conference calls
Your phone allows you to engage in conference
calls, so you can talk with up to five other callers at
the same time.
zNote: Conference calling is a network service.
Check with your service provider to find out
whether you are subscribed.
!
To make a conference call
1. Make a call to the first participant, in the normal
way.
2. Press Options g and select New call. Enter the
phone number of the next participant and press
OK g. The first call is automatically put on
hold.
3. When the new call has been answered, press
Options g and select Conference. This joins
the first participant into the conference call.
4. To add more participants (maximum number is
six, including yourself), repeat steps 2 and 3,
then select Add to conference.
!
To have a private conversation during a conference
call
1. Press Options g and select Conference then
Private.
2. Scroll to the participant who you want to talk
privately with, and press Private d.
zNote: The conference call is put on hold while
you conduct your private conversation, but the
other participants can still continue talking to
each other.
37 Sendo X User Guide
2
Phone Calls
3. Press Options g and select Conference then
Add to conference to return to the conference
call.
!
To drop a participant from a conference call
1. Press Options g and select Conference then
Drop participant.
2. Scroll to the participant who you want to drop
from the conference call and press Drop d.
!
To end a conference call
Press End f to terminate the conference call.
In-call options
Many of the features on your phone can be used
while a call is in progress. Access them as normal
from the Menu screen or from the Now! screen.
Using the Now! screen
Your phone lets you navigate and use the Now!
screen as normal while a call is in progress.
This feature enables you to perform lots of useful
tasks while you are on the phone, for example:
Browse the Calendar and enter a meeting or
appointment.
Browse your Contacts list and add a new contact.
Browse your Tasks list and add new tasks.
Open and read a document.
To access the features of the Now! screen while a
call is in progress, press the Menu key s. To return
to the call progress screen, press To call d from
the Now! screen.
See the Now! Screen on Page 79 chapter for more
information about using the Now! screen and all its
features.
Call options
While a call is in progress, you can select Options
g to list common in-call tasks.
The following table shows the menu options
available when a call is in progress.
zNote: Some of these options are only available
when multiple calls are in progress, or during a
conference call.
Select this To
Hold Place the active call on hold.
Unhold Activate the call currently on hold.
End Disconnect a call.
New Call Create a new call during an active call.
Swap Switch between two calls.
Conference Join together all existing calls. You must be
subscribed to this service; check with your
service provider for details.
Tran sfe r Connect the active call with an incoming call or
a call on hold, and end your connection.
Save Contact Create a contact card for the caller.
End all calls Disconnect multiple calls at the same time.
Call timer Display the current call duration.
Send DTMF Send a DTMF signal.
Speakerphone Switch to speakerphone mode.
38 Sendo X User Guide
2
Phone Calls
Reviewing your calls
The phone’s Log feature lets you view information
about phone calls you have made and received. For
example, you can check who has called you recently,
or the cost of calls that you’ve made.
zNote: The Log also monitors other types of
event registered by the phone, e.g. SMS, MMS,
or data calls. You can filter the Log so that just
one type of event information is displayed.
Recent calls
The phone registers the phone numbers of received,
missed, and dialled calls. The phone stores the last
20 calls in each of these categories.
!
To view the recent calls lists
1. Open the Log application in one of the following
ways:
From the Now! screen, highlight Messages, scroll
to the Missed Calls line, and press Select A.
From the Now! screen, do a short press on Call
c.
From the Menu screen, open the To ol s folder and
select Log.
2. Use the left [ and right ] joypad keys to switch
between the following 3 lists:
Each list entry contains the date and start time of the
call, the caller’s name (if available) and the caller’s
number. The oldest calls are automatically deleted
from the list to make room for the most recent.
The following options are available from pressing
Options g while viewing a recent calls list:
zNote: Most of the options in the table require
you to highlight an entry in the list first, using
the joypad.
Mute Mute the microphone for the active call. The
other party cannot hear anything you say, but
you can still hear the other party.
Unmute Turn the microphone back on for the active call.
Volume Adjust the volume of the phone’s loudspeaker.
Handsfree Activate and deactivate the handsfree mode.
Select this To
Select this To
Received calls Display the last 20 calls that the phone has
received (whether answered, diverted, or
rejected).
Missed calls Display the last 20 calls made to the phone
that were missed, or ignored.
Dialled
numbers
Display the last 20 calls that were made from
the phone.
Select this To
Call Make a call to the selected entry. See Making a
call from the Log for more information.
View contact View the contact card of the selected entry.
Send message Send an Email, SMS, or MMS message to the
selected entry.
Delete Delete the selected entry from the list.
Clear list Delete all entries from the list.
39 Sendo X User Guide
2
Phone Calls
Call duration
The phone’s call duration feature provides you with
detailed information regarding the length of your
incoming and outgoing calls.
zNote: The actual time invoiced for calls by your
service provider may vary depending upon, for
example, network features, rounding off billing
or taxes.
The following call timers can be viewed:
zNote: You can reset your call timers to zero at
any time.
!
To view call duration
1. Open the Log.
2. Press Options g and select Call duration.
zTip: You can choose which call timers you wish
to be displayed, by selecting Filter timers from
the Options g menu.
zNote: The actual time invoiced for calls by your
wireless service provider may vary, depending
upon network features, rounding-off for billing,
etc.
!
To reset call timers
1. Open the Log.
2. Press Options g and select Clear counters.
3. Select the timer(s) you want to clear.
4. Press Select A.
Call costs
You can look at the cost of your last call, and of all
calls that you have made since the last counter reset.
zNote: This feature is only available if you have
subscribed to this network service. Contact your
service provider for more information.
!
To view call costs
1. Open the Log.
2. Press Options g and select Call costs.
zNote: The actual invoice for calls and services
from your service provider may vary, depending
upon network features, rounding-off for billing,
etc.
!
To reset the call costs counter
1. Open the Log.
2. Press Options g and select Clear counters.
3. Select the counter(s) you want to clear.
4. Press Select A.
Add to contacts Add the entry to the Contacts list. You can
either create a new contact card, or add the
number to an existing one.
Call Timer Details
Last call Displays the duration of your last call.
Dialled
numbers
Displays the accumulated duration of all
outgoing calls.
Received calls Displays the accumulated duration of all
incoming calls.
All calls Displays the accumulated duration of all calls.
Select this To
40 Sendo X User Guide
2
Phone Calls
Setting a call cost limit
This feature enables you to set a maximum limit for
your outgoing call costs which cannot be exceeded.
If your accumulated calls do exceed this cost, you
will not be able to make any further calls (with the
exception of Emergency calls) until the call cost
counter is reset, or the call cost limit is changed or
switched off.
See Log settings for more information.
GPRS data counter
This allows you to check the amount of data (in
kilobytes) sent and received during packet data
(GPRS) connections.
zNote: This service may not be available on your
phone. Contact your service provider if you are
unsure.
!
To view GPRS data counter
1. Open the Log.
2. Press Options g and select GPRS counter.
!
To reset the GPRS data counter
1. Open the Log.
2. Press Options g and select Clear counters.
3. Select the counter(s) you want to clear
4. Press Select A.
zNote: The GPRS counter reset feature may not
be available on your phone. Contact your
service provider for more information.
General log
The Log stores details of all communication events,
e.g. phone calls, Emails, text messages.
The details which the Log displays include the sender
or recipient’s name and phone number, and the
service provider or access point.
zNote: You can choose how long the details of
an event are stored for.
!
To filter the Log
1. Press Options g and select Filter.
2. Select which type of filter you want to view, and
press Select A.
!
To clear the entire Log
1. Press Options g and select Clear log.
2. You will be prompted whether you want to
permanently clear the log details. Press Yes g.
41 Sendo X User Guide
2
Phone Calls
Log settings
The following Log settings are available:
Select this To
Log duration Set the length of time which log
information is stored for: 0, 1, 10, or
30 days. After this time, details are
erased in order to free memory.
Show call duration Enable/disable the current duration of
an active call to be displayed on screen.
Show costs in units/
currency
Select whether call costs are displayed
in units or in currency.
Set charging
currency
Specify the monetary value of a unit.
Call cost limit Set a call cost limit which cannot be
exceeded.
42 Sendo X User Guide
3
Settings and Profiles
Chapter 3 Settings and Profiles
This chapter looks at the different settings on your
phone, and how to change them.
Viewing and changing settings
You can easily view and change the settings to suit
your requirements, and to give your phone a
personal touch. For example, you can change the
sounds used for ring tones, notifications, and
reminders, select your own image to display as
background wallpaper for the Now! screen, set up
call diverting to manage your calls more efficiently,
and more.
!
To vie w s e t tings
1. From the Menu screen, use the joypad to
navigate to the Settings icon, and press
Select A.
2. A list of different categories of settings is
displayed. Use the up : and down ; joypad
keys to scroll through the list, and press Select A
to open the settings category of your choice.
!
To change a setting
1. Scroll to the setting you want to change and
press Select t
A to do one of the following,
depending on the setting type:
Switch between options if there are only two, for
instance, On/Off, or Yes/No.
Open a list of options which you can select from
using the joypad and Select A.
Open an editor, which you can type into using
the numeric keypad, for example, to enter a
password.
Open a slider view (see Figure 3, below). Use the
left [ and right ] joypad keys to decrease or
increase the value, respectively. This can be used,
for example, to set the contrast.
Figure 3 Slider control
(insert screenshot of slider control in setting)
Open a volume control view (see Figure 4,
below). Use the left [ and right ] joypad keys
to decrease or increase the value, respectively.
This is used exclusively for setting the volume
level, of ring tones for example.
Figure 4 Volume control
(insert screenshot of volume control in setting)
43 Sendo X User Guide
3
Settings and Profiles
Phone settings
In Phone settings, you can change language and
display options.
General
Select General from the Phone settings list to display
the following settings:
Phone language - Change the language used by
your phone in all display texts.
zNote: The languages installed on your phone
will depend on which country the phone was
purchased in. If you select the Automatic option,
the phone will set the language according to the
information on your SIM card.
Writing language - Change the language used to
input text. This affects the characters available on
each key, the predictive text dictionary, and the
special characters produced by pressing the
Asterix * key.
zNote: You must switch the phone off and back
on again to activate changes to language. The
languages selected apply to every feature in
your phone. It is possible to set the phone
language to be different to the writing
language.
•Dictionary - Set predictive text to On or Off, for
all features in the phone that include text input.
You can also change this setting when you are
about to input text, by simply pressing the Edit
key (insert graphic) and selecting Dictionary, then
On or Off.
zNote: The predictive text dictionary is not
available for all languages.
•Welcome note or logo - The welcome note or
logo is displayed briefly when you switch the
phone on. Select Default to use the default image
or animation that was pre-installed on your
phone. Select Image to pick a picture from the
Photo Album to replace the default, or select Te x t
to write your own welcome note (maximum of 50
characters).
Orig. phone settings - Reset the phone’s settings
to their original values. You need to input the lock
code to do this.
zNote: Not all settings can be restored to their
original values.
Display
Select Display from the Phone settings list to display
the following settings:
• Contrast - Turn the contrast of the display up or
down.
Colour palette - Change the colour scheme used
on the display.
Screen saver timeout - Set the amount of time
after which the screen saver is activated, if the
phone is switched on, but no keys have been
pressed. When the screen saver is active, the
display is cleared and the screen saver bar
appears.
Screen saver - Select what is shown on the screen
saver bar: the time and date, or a text that you
44 Sendo X User Guide
3
Settings and Profiles
have composed yourself. The screen saver
consists of a bar, which moves around the screen
at 60 second intervals. It also shows how many
calls you have missed, and how many new
messages have been received.
zNote: Press any key to de-activate the screen
saver.
Call settings
In Call settings, you can change the settings which
affect how calls are made and received. For
example, you can set up voice dialling and speed
dialling options.
Select Call settings to display a list of the following
settings:
Send my caller ID - This network service allows
you to select whether your phone number should
be displayed (Yes) or hidden (No) from the
person who you are calling. The third option, Set
by network, will leave setting the value to the
network operator or service provider when you
make a subscription.
zNote: Check with your service provider to find
out if this service is available.
Call waiting - Call waiting is a network service
which informs you if a new call comes in while
another call is active. Select Activate to activate
the call waiting service, Cancel to de-activate it,
or Check status to check whether call waiting is
active or not.
zNote: Check with your service provider to find
out if this service is available.
Automatic redial - If you select On, your phone
will make a maximum of ten attempts to re-dial a
number after an unsuccessful call attempt. Select
Off to turn automatic redial off.
zNote: You can stop the redialling process by
pressing the End f key.
Summary after call - Select On if you want the
phone to briefly display the duration and cost of
a call when it has ended. To display the cost, you
must have the Call cost limit option activated for
your SIM card. See Setting a call cost limit on
Page 40.
One key calling - Switching this setting to On
enables you to make a call by simply pressing
and holding one key, after you have set up a
Speed dial for the phone number. See Speed
dialling on Page 30 for more information.
Digit voice dialling - Switching this setting to On
enables you to make phone calls by speaking the
digits of a phone number into the phone. See
Digit voice dialling on Page 31 for more
information.
•Anykey answer - Switching this setting to On
enables you to answer an incoming call by
pressing any key, rather than only being able to
use Send c, End f, and the soft keys. Select
Off to disable this function.
Line in use - This setting is only shown if the SIM
card supports more than one phone line. Select
which line you want to use to make calls and
45 Sendo X User Guide
3
Settings and Profiles
send text messages, or select Disable to prevent
line selection.
zNote: Check with your service provider to find
out if this service is available.
Connection settings
The easiest way to automatically configure your
GPRS, WAP, Email and Internet connection settings is
to visit http://www.sendo.com/config. The Sendo
Easy Configurator sends an SMS message to your
phone containing the settings you require to start
using these services.
Check with your service provider to see if a data
connection has already been set up for you, and if
over-the-air (OTA) configuration is supported.
Access points
An access point is where your phone connects to the
Internet, via a data call (GSM) or a packet data
connection (GPRS).
There are three different types of access point that
you can define:
MMS access point.
Browser access point.
Internet access point (IAP).
Check with the service provider which type of access
point is required for the service you wish to access.
Select Access points from the Connection settings list
to view a list of all current access points. If there are
no access points defined, you will be asked if you
want to create one.
!
To create a new access point
1. Press Options g and select New access point.
2. Select Use default settings to use the default
settings, or Use existing settings to use an
existing access point’s settings as a starting
point.
3. Fill in all the required fields carefully with the
information obtained from your service
provider. Start at the top of the list and use the
down ; joypad key to scroll through the fields.
The fields that you must fill in will vary according
to the type of data connection you wish to make,
and the type of access point. Fill in all fields
marked with a red asterisk, or that are marked
Must be defined. The table below shows all
possible fields, with a brief explanation of each.
4. Once you have finished, press Back d to save
the new access point settings and return to the
Access points list.
Select this To
Connection
name
Give a descriptive name to the connection.
46 Sendo X User Guide
3
Settings and Profiles
You can enter further, advanced data connection
settings, by pressing Options g and selecting
Advanced settings. The following advanced options
are available:
Data bearer Select the data connection type:
GSM data - Standard GSM (Global System for
Mobile) data transmission.
High speed GSM - High speed GSM (Global
System for Mobile) data transmission.
GPRS - Faster data transmission service, for
which a fee will be charged.
Ensure that your service provider supports the
type of data connection that you are trying to
set up.
Access point
name
This is required to set up a connection to the
GPRS network. Obtain this from your service
provider.
Dial-up number Enter the modem telephone number of the
access point (for GSM data only).
User name Enter a user name. This may be needed to
access some services, and should be obtained
from the service provider.
Prompt password Select Yes to be prompted for a new password
every time you make a data connection, or No
to save the password entered on the phone.
Password Enter a password. This may be needed to
access some services, and should be obtained
from the service provider. Passwords are
usually case-sensitive. When you type in a
password, the characters that you have typed
are displayed very briefly, before being
replaced by asterisks (*), for security purposes.
To type a number in a password, press the Edit
key and select Insert number.
Authentication Select Normal, or Secure.
Gateway IP
address
Enter the IP address of the browser gateway.
You can obtain this from your service provider.
Homepage Enter either the service address, or the address
of the multimedia messaging centre,
depending on the access point type required.
Select this To
Connection
security
Select Ye s to use Transport Layer Security (TLS)
for the connection. Check with your service
provider for more information.
Session mode Select Permanent, or Temporary.
Data call type (For GSM data only). Select from Analogue,
ISDN v.110, or ISDN v.120. ISDN connections
are digital, and faster than an analogue
connection. However, you should check with
your Internet and network service provider(s)
whether ISDN connections are supported.
Maximum data
speed
(For GSM data only). Set a maximum speed
for data transmission - you can choose from a
range of values. Faster rates of data
transmission may cost more - check with your
service provider.
Select this To
Phone IP address The IP address of your phone. Contact
your Internet service provider to obtain IP
addresses.
Primary name
server
The IP address of the primary DNS
(Domain Name Service) server. A DNS is a
service that translates website names, e.g.
http://www.sendo.com, into IP addresses.
Second name
server
The IP address of a secondary DNS server.
Server number Enter a number for the server.
Port number Enter a number for the port.
Use PPP
compression
If you select Ye s, this may speed up data
transfer. Contact your service provider for
more details.
Select this To
47 Sendo X User Guide
3
Settings and Profiles
!
To edit an access point
1. Use the joypad to scroll to the access point to be
edited.
2. Press Select A, or press Options g and select
Edit.
3. Change the fields required, and press Back d
when you have finished.
!
To delete an access point
1. Use the joypad to scroll to the access point to be
deleted.
2. Press Options g and select Delete. You will be
prompted whether you want to delete the access
point. Press Yes g.
GPRS
GPRS (General Packet Radio Service) is a fast and
efficient way of transmitting data over the mobile
network.
zNote: You need to subscribe to the GPRS
service, and may be charged for using this
service. Contact your service provider for more
information.
Select GPRS from the Connection settings list to
display the following settings:
GPRS connection - Select When available to
transmit data via the GPRS network wherever
possible, or When necessary to only use GPRS
when it is required.
•Access point - The name of the access point is
required when you are using your phone as a
packet data modem to your personal computer.
See Connecting to your PC on Page 146 for
further information about using your phone as a
modem.
Data call
The data call settings affect all access points using a
GSM or high speed GSM data connection.
Select Data Call from the Connection settings list to
display the following setting:
•Online time - Select User defined to set a period
of time in minutes after which a data connection
will be disconnected if no keys are pressed.
Alternatively, select Unlimited if you do not want
the data call to disconnect in this way.
Use login script Select Yes if you want to use a login script.
Login script Enter a login script.
Modem
initialisation
Controls your phone using modem AT
(attention) commands. Contact your
service provider for more information.
Select this To
48 Sendo X User Guide
3
Settings and Profiles
Date and time settings
Use the date and time settings to change the time
and date, as well as changing the format in which
time and date information is displayed.
You can also select to have the date, time, and time
zone updated automatically when you travel abroad.
zNote: Automatic update is a network service.
Contact your service provider to find out about
subscribing to this service.
Select Date and time settings to display the following
settings:
Security settings
Use the security settings to enable the phone lock
and the PIN lock for the SIM card. You can also view
any digital security certificates that may be stored in
your phone.
Phone and SIM
Select Phone and SIM from the Security settings list to
display the following settings:
PIN code request - Switching this setting to On
means that every time you switch the phone on,
you will be required to enter your PIN code
before you can use the phone (except to make an
emergency call).
zNote: You may not be able to deactivate the PIN
code request. Check with your service provider
if you are not sure.
•PIN code - Change your PIN (Personal
Identification Number) code. The (4 to 8 digit)
PIN code protects your SIM card against
unauthorised use. Your PIN code should be
provided with the SIM card.
•PIN2 code - Change your PIN2 code. This is an
additional (4 to 8 digit) PIN code used to access
certain services. Not all SIM cards have a PIN2
code.
•Lock code - Change your lock code. This is a (5
digit) code used to lock the phone to stop others
using it, or to prevent keys being pressed
accidentally, for example, when the phone is in
your pocket.
Select this To
Time Enter the current time.
Date Enter the current date.
Date format Decide how the date should be formatted, e.g.
DD:MM:YY.
Date
separator
Choose how the fields in a displayed date
should be separated, e.g., by a colon (:) or a
line (|).
Time format Decide how the time should be formatted, e.g.
24-hour or 12-hour clock.
Time
separator
Choose how the fields in a displayed time
should be separated, e.g., by a colon (:) or a
line (|).
Clock type Select an Analogue or Digital clock display.
Automatic
update
Switch the setting On to have the date, time,
and time zone updated automatically, if you
subscribe to this network service.
49 Sendo X User Guide
3
Settings and Profiles
zNote: The default lock code for your phone is
12345. For security purposes, you should
change this code immediately, and keep the
new code secret.
Autolock period - Enter a time period (in minutes)
after which the phone will automatically lock
itself, if no keys have been pressed, or select
None to disable the autolock.
Lock if SIM changed - Select Yes if you want the
phone to request the lock code if a new,
unrecognised SIM card is inserted.
Fixed dialling - This allows you to restrict
outgoing calls to certain phone numbers only
(always including the number of emergency
services). To add numbers to this list, press
Options g and select New contact or Add from
Contacts.
zNote: Not all SIM cards support fixed dialling,
so this setting may not be available on your
phone.
Closed user group - This is a network service that
restricts both incoming and outgoing calls to a
limited group of phone numbers (always
including the number of emergency services).
Contact your service provider for more details.
Confirm SIM services - Select Yes to display a
confirmation message on screen when you are
using a SIM card service, or No to disable these
messages.
!
To lock you r p h o n e
Press the power key p and select Lock phone
from the list of options displayed.
!
To unlock your phone
Key in your 5-digit lock code, using the numeric
keypad.
Certif. management
When you select Certif. management from the
Security settings, a list of authority certificates is
displayed (if there are any on your phone). An
authority certificate may have come from a web site
that you have browsed to, or from software that you
have installed on the phone. These certificates are
used to verify the source of the web site or software
concerned.
zWarning: Although the use of certificates
reduces security risks when accessing web
content or installing software, the existence of a
certificate in itself does not guarantee complete
security. All certificates should be checked for
authenticity before being trusted.
!
To authenticate a certificate
Use the joypad to highlight the required
certificate, and select Certificate details from the
Options g menu. The Certificate Management
feature will check the validity of the certificate,
50 Sendo X User Guide
3
Settings and Profiles
and may display one of the following warning
notes:
!
To change the trust settings of a certificate
Use the joypad to highlight the required
certificate, and select Trust settings from the
Options g menu. The phone features which
may use the certificate are displayed, for instance
Program Manager (installing software) or Internet
(accessing web sites). Select OK g to make the
setting.
zWarning: Do not change these settings unless
you are completely sure about the validity of the
certificate and the trustworthiness of its owner.
!
To delete a certificate
Use the joypad to highlight the required
certificate, and select Delete from the Options
g menu.
Call barring settings
With call barring you can restrict the types of call that
your phone can make, and receive.
zNote: Call barring is a network service. Check
with your service provider about the availability
of this service.
When you open the call barring settings, a list of call
barring options is displayed, including:
Outgoing calls - Bar all outgoing calls.
International calls - Bar all calls to international
numbers.
•Incoming calls - Bar all incoming calls.
Incoming calls when abroad - Bar all incoming
calls only if you are in another country.
zNote: You may still be able to make calls to
emergency services even if you have barred
outgoing calls, depending on the network.
Check with your service provider.
!
To set up call barring
1. Open the Call barring settings.
2. Use the joypad to scroll to the call barring option
you want to activate.
3. Press Options g and select Activate, then Enter
passwd.
4. You will be prompted to enter your barring
password, which you can obtain from your
service provider.
5. Press OK g to activate the call barring service.
You can cancel call barring by pressing Options g
and selecting Cancel, or select Check status to see
whether call barring is activated or not.
Warning Explanation
Certificate not
trusted
You have not set any features to use the
certificate.
Expired
certificate
The validity period for the certificate has
expired.
Certificate not
valid yet
The validity period for the certificate has
not yet begun.
Certificate
corrupted
The certificate is not correct and cannot be
used. Contact the certificate issuer.
51 Sendo X User Guide
3
Settings and Profiles
To switch off all call barrings, press Options g and
select Cancel all barrings.
Change your barring password by pressing Options
g and selecting Edit barrings passw.
Call divert settings
Use the call divert settings to set a phone number to
divert calls to, for example, your voice mailbox.
zNote: Call divert is a network service - check
availability with your service provider.
When you open the call divert settings, a list of call
diversion options is displayed:
!
To set up a call divert
1. Open the Call divert settings.
2. Use the joypad to scroll to the call divert option
you want to activate.
3. Press Options g and select Activate.
4. Select whether you want calls to divert to a voice
mailbox, or another number. You will be asked
to enter the number using the numeric keypad.
Press OK when you have finished.
zNote: Press Options g and select Check
status to see whether a call diversion is activated
or not.
!
To set cancel a call divert
1. Open the Call divert settings.
2. Use the joypad to scroll to the call divert option
you want to cancel.
3. Press Options g and select Cancel to switch a
call diversion off, or Cancel all diverts to switch
off all call diversions.
Select this To
All voice calls Divert all incoming voice calls.
If busy Divert incoming calls if a call is currently
active.
If not answered Divert incoming calls after the phone has rung
for a specified length of time. You can select a
time period you want to elapse before
diverting, from 5 to 30 seconds.
If out of reach Divert incoming calls when the phone is
switched off, or out of network coverage.
If not available Activate the above 3 diverts, i.e., divert
incoming calls if the phone is busy, if the call
isn’t answered within a set amount of time, or
if the phone is out of network coverage.
All fax calls Divert all fax calls.
All data calls Divert all data calls.
52 Sendo X User Guide
3
Settings and Profiles
Network settings
When you open the network settings, the following
options are displayed:
Network selection - Select Automatic if you want
the phone to automatically search for, and select,
an available cellular network to use. Select
Manual to display a list of available networks
from which you can select manually.
zNote: Some service providers allow users of
other service providers to use their networks,
however, you will not be able to use all
networks. Contact your service provider for
further information.
Cell info display - Select On if you want the
phone to indicate when it is used in a cellular
network based on Micro Cellular Network (MCN)
technology.
Accessory settings
When you open the Accessory settings, a list of your
phone’s accessories is displayed. This will vary
depending on what accessories your phone was
provided with, but may include things like headset or
keyboard.
The setting options available will vary according to
which accessories appear in the list. To open an
accessory setting, use the joypad to scroll through
the list to the accessory of your choice, and press
Options g to display the setting options available.
These may include:
Default profile - Select the phone profile to be
activated when you attach an accessory to your
phone. See Profiles on Page 53 for more
information.
Automatic answer - Select On to set your phone
so that incoming calls are automatically
answered after five seconds (e.g., if you are using
a hands-free kit).
53 Sendo X User Guide
3
Settings and Profiles
Profiles
Profiles are used to configure how your phone
notifies you of all events such as incoming calls, an
approaching appointment, or new messages.
You can use Profiles to quickly change how you
receive all notifications, based on your situation. For
example, you may not want the phone to ring at all
if you are in a meeting, but still want to hear
calendar reminders.
Your phone is supplied with a set of preset profiles,
which you can customise to suit the way you use your
phone. These are:
General
Silent
Meeting
Outdoor
Pager
The default profile is General. If you select to use a
different profile, its name will be displayed at the top
of the Now! screen.
!
To view Profiles settings
There are 3 different ways of accessing the phone’s
profiles:
From the Menu screen, use the joypad to scroll to
the Profiles icon and press Select A.
From the Menu screen, use the joypad to scroll to
the Settings icon and press Select A. Scroll to
Profiles settings, and press Select A.
Do a short press on the Power p key (when the
phone is switched on).
!
To activate a profile
1. Open the Profiles list, as described above.
2. Use the joypad to scroll to the profile you want to
activate.
3. Press Options g and select Activate.
!
To customise a profile
1. Open the Profiles list, as described above.
2. Use the joypad to scroll to the profile you want to
customise.
3. Press Options g and select Personalise.
4. A list of fields that you can customise are
displayed. Use the up : and down ; joypad
keys to scroll through the list and press Select A
to change a setting.
(insert screenshot of General profile settings list)
54 Sendo X User Guide
3
Settings and Profiles
The following table shows a list of settings that you
can change in each profile:
Select this To
Ringing tone Select a ring tone from the list of ring tones
stored on the phone. To listen to a ring tone
just highlight it using the joypad. Press any key
to stop the sound.
Incoming call
alert
Select how the phone notifies you of an
incoming call, e.g. Ringing for a normal ring
tone, or Ascending to play a ring tone with
gradually increasing volume.
Ringing volume Adjust the volume level of the ring tone, and
message alert tone.
Message alert
tone
Select how the phone notifies you that a new
message has been received.
Vibrating alert Select On to make the phone vibrate when a
call is incoming, and when a new message
has been received.
Keypad tones Select On if you want a tone to sound when
you press a key on your phone.
Warning tones Select a warning tone from the list provided.
This tone will be played whenever a warning
message appears on your phone, for instance,
if the battery is running low.
Alert for Select All calls if you want the phone to alert
you to all calls, or select from a list of your
contact groups (if you have created any) if you
want the phone to only alert you to incoming
calls from members of that contact group. See
Creating Contact groups on Page 60 for more
information about contact groups.
Profile name Give the preset profile a new name of your
choosing. You cannot rename the General
profile.
55 Sendo X User Guide
4
Contacts
Chapter 4 Contacts
Contacts is like an address book built into your
phone, where you can store names, phone
numbers, and addresses, as well as other useful
information.
Using Contacts
You can set up a contact card for each person or
business you communicate with. This “card” stores
lots of information about the contact, for example,
multiple phone numbers, Email and street
addresses, web page addresses, plus more personal
information, such as birthdays and anniversaries.
You can also add a personal ring tone, voice tag,
and a thumbnail image to a contact card.
zWarning: You should store all contact phone
numbers in international GSM format. That is,
the international access code (+), the country
code without leading zeros, city or area code
and phone number. For most countries,
including the leading zero in the country code
will cause the call to fail, however it is required
for others. Please check locally.
You can make a call and send SMS, MMS and Email
messages directly from a contact card. Contact
groups can be created, so that you can send text
messages or Emails to several contacts at once.
Contact information stored in your SIM card can be
accessed from Contacts. SIM contacts can be
exported to Contacts, and vice-versa.
You can also synchronise Contacts with your
personal computer, or a server, to keep your contact
information up-to-date in all locations.
Contacts directory
When you open the Contacts feature, all of your
current contacts are displayed in a list, in
alphabetical order. You can use the up : and down
; joypad keys to scroll through the Contacts
directory.
(insert screenshot of Contacts directory)
zTip: You can access useful information about
your Contacts directory, such as how many
contacts are stored and how much memory
your contacts consume, by selecting Contacts
info from the Options g menu, then selecting
Memory.
Contact cards
A contact card displays all of the information that
you have entered for a contact, such as name of the
person or business, phone numbers, Email
addresses, and more. From a contact card, just
select a phone number and press Call c to call
that contact. You can also select an Email address
and press Select A to start writing a message.
(insert screenshot of contact card)
You can create a new contact card to add to
Contacts at any time.
56 Sendo X User Guide
4
Contacts
!
To add a new contact
1. From the Menu screen, scroll to the Contacts
icon with the joypad and press Select A.
2. Press Options g and select New contact.
3. Enter the details for the contact such as name,
phone numbers and Email address. Use the up
: and down ; joypad keys to move through
the fields and enter as much or as little
information as you want.
4. Press Done d.
zNote: You must enter full phone numbers
including the international access code (+) and
country code. Remember you must leave the
leading zeros out of the country code for most
countries.
!
To add a new contact from the Now! screen
1. Type the full phone number of the new contact
you wish to add.
2. Press Options g and select Add to contacts
then Create new.
3. Scroll to the type you would like to associate
with this number (Home, Mobile, Fax, Pager,
etc.) and press Select A.
4. Enter the details for the contact such as name,
phone numbers and Email address. Use the up
: and down ; joypad keys to move through
the fields and enter as much or as little
information as you want.
5. Press Done d.
!
To add a new contact from a call
1. While the call is in progress, press Options g
and select Add to contacts then Create new.
2. Enter the details for the contact such as name,
phone numbers and Email address. Use the up
: and down ; joypad keys to move through
the fields and enter as much or as little
information as you want.
3. Press Done d.
zNote: You can continue with your call
throughout this process.
!
To view a contact card
1. Open the Contacts directory.
2. Select the contact to view, using the joypad, and
press Select A.
zTip: To open a contact card quickly, without
having to scroll through your Contacts directory,
enter the first few characters of the contact’s
name or phone number. Once the desired
contact is displayed, highlight it and press
Select A.
!
To edi t a c o ntact
1. Open the contact card required.
2. Press Options g, and select Edit.
3. Make the changes, and press Done d.
zTip: You can add, remove, and rename fields in
a contact card using the Options g menu. To
remove a redundant field, select Delete detail,
57 Sendo X User Guide
4
Contacts
to add a new field, select Add detail, or to
change a field label, select Edit label.
!
To delete a contact
1. From the Contacts directory, highlight the
contact you want to delete, using the joypad, or
open the contact card.
2. Press Options g, and select Delete. You will be
asked whether you are sure you want to
permanently delete this contact - press Yes g.
zTip: To delete numerous contact cards at once,
you can mark all the items you want to delete,
before selecting Delete. See Common actions.
!
To call a contact from a contact card
Select the phone number to call, using the joypad
keys, and press Call c, or press Options g,
and select Call.
!
To send an SMS or MMS message from a contact
card
1. Select the phone number to use, and press
Select A.
2. Select Create message, then choose either Short
message or Multimedia message.
3. Enter your message in the body text field.
4. Press Options g and select Send.
!
To send an Email from a contact card
1. Select the Email address to use, and press Select
A.
2. Enter your message in the body text field.
3. Press Options g and select Send.
Further options when viewing a contact
card
As well as editing and deleting contact entries, the
Options menu offers a number of further options, as
detailed below:
Select this To
Call Call a phone number stored on the contact
card.
Create
message
Send an Email or text message to the contact.
Assign/
remove speed
dial
Create a shortcut to a phone number, Email
address, or Web URL by assigning one or two
keypad numbers as a speed dial. For more
information about creating speed dials, see
Speed dialling.
Add voice tag Create a shortcut to a phone number, Email
address, or Web URL by assigning a recording.
For more information about creating voice
tags, see Voice tags.
Ring tone Set a ring tone for the contact.
Defaults Make the selected phone number or Email
address the default for the contact.
Copy to SIM Copy the contact details to your SIM card. See
Copying between Contacts and SIM.
Send business
card
Send the contact card information via text
message, Email, or via an infrared or Bluetooth
connection. See Connectivity for more
information.
Edit Modify information in the contact card,
including adding a thumbnail image.
Delete Remove the whole contact card from the
Contacts directory.
58 Sendo X User Guide
4
Contacts
!
To assign default numbers and addresses
1. Open the required contact card, or create a new
one, as shown above.
2. Press Options g and select Defaults.
3. Use the joypad to scroll to the field you want to
assign, for example Phone number, and press
Assign g.
4. Scroll through the list of numbers or addresses
shown, and highlight the one you want to set as
the default.
5. Press Select A.
zNote: When you view the contact card again,
the default phone number, address, etc., which
you have set up will be underlined.
!
To add a thumbnail image to a contact card
1. Open the required contact card, or create a new
one, as shown above.
2. Press Options g and select Edit.
3. Press Options g again and select Add
thumbnail.
4. The thumbnail images stored in your Photo
Album will be displayed - use the joypad to scroll
through them and press Select A to choose the
thumbnail to attach.
zNote: When you have attached a thumbnail
image to a contact card, if that contact calls
your phone, the image will be displayed on the
Incoming Call screen next to the contact’s
name.
!
To assign a ring tone to a contact card
1. Open the required contact card, or create a new
one, as shown above.
2. Press Options g and select Ring tone.
3. A list of available ring tones will appear - scroll
to the one you want to choose, and press Select
A.
zTip: To remove an assigned ring tone from a
contact card, press Options g and select Ring
tone, then select Default tone from the list.
zNote: You can assign a ring tone to a group of
contacts. See Creating Contact groups. If a
contact has been assigned two different ring
tones, one individually, and one as part of a
contact group, whichever was assigned most
recently will be used.
59 Sendo X User Guide
4
Contacts
Calling a contact
Once a phone number is stored in Contacts, you
can call it quickly and easily.
!
To call a contact from the Contacts directory
1. From the Menu screen, select Contacts (insert
icon) using the joypad.
2. Scroll through the list of Contacts using the up
: and down ; keys on the joypad until the
contact you require is highlighted.
3. Press Call c to call the contact.
zNote: If the selected contact has more than one
phone number stored, e.g. work, home, mobile,
open the contact card by pressing Select A,
then use the joypad to highlight the number you
require, before pressing Call c.
Shortcuts to calling a contact
If your Contacts directory is very long, having to
scroll through pages of names to find a contact is
inconvenient. There are a number of shortcuts
available from the Now! screen to make it quicker
for you to call a contact.
!
To call a contact using voice dialling
See Voice tags to find out how to set up a voice tag
for a contact.
1. Press and hold the Voice key t, which is located
on the side of the phone.
2. When prompted by the message on screen and
an audio alert, say the voice tag word.
3. If the phone misinterprets the word, you will be
prompted to try again. Press Yes d to try the
voice tag again or No g to display the
contacts list and make the call from there.
zWarning: Do NOT rely on voice tags for dialling
emergency numbers. In emergencies, stress can
cause changes in your voice, which may result
in the phone not recognizing the command.
!
To call a contact using speed dialling
See Speed dialling to find out how to set up a speed
dial for a number.
1. Enter the one or two digit speed dial number that
you have assigned to the required phone
number, using the numeric keypad.
2. Press Call f to make the call.
60 Sendo X User Guide
4
Contacts
Creating Contact groups
You can create as many contact groups as you like.
A contact group can act as a distribution list, making
it quicker to send Emails and text messages to
multiple recipients.
!
To open the Groups list
From the Contacts directory, press the right ]
joypad key to open the Groups list.
!
To create a contact group
1. Open the Groups list, as described above.
2. Press Options g and select New group.
3. Enter the name of the group when prompted
using the numeric keypad, or leave the default
name Group.
4. Press OK g. The group name will now appear
in the Groups list.
!
To add a new member to a contact group
1. Open the Contacts directory.
2. Use the joypad to scroll to the contact to be
added to your group.
3. Press Options g and select Add to group.
4. A list of all your existing groups is displayed. Use
the joypad to scroll to the group that the contact
is to be added to, and press Select A.
!
To add multiple members to a contact group
1. Open the Groups list.
2. Scroll to the group you want to add contacts to,
and open it by pressing Select A.
3. Press Options g and select Add members.
4. A list of your contacts is displayed. Use the
joypad to scroll to the contacts you want to add
to the group.
5. Press Select A to mark the contact - a tick mark
will appear next to the contact.
6. Repeat this action for all contacts to be added to
the group.
7. Press OK g.
!
To remove members from a contact group
1. Open the Groups list.
2. Scroll to the group you want to remove members
from, and open it by pressing Select A.
3. Scroll to the contact you want to remove from the
group.
4. Press Options g and select Remove from
group.
5. Press Yes g to remove the contact from the
group.
!
To assign a ring tone to a contact group
1. Open the Groups list.
2. Scroll to the group you want to assign the ring
tone to, and open it by pressing Select A.
3. Press Options g and select Ring tone.
4. A list of available ring tones will appear - scroll
to the one you want, and press Select A.
zTip: To remove an assigned ring tone from a
contact group, press Options g and select
Ring tone, then select Default tone from the list.
61 Sendo X User Guide
4
Contacts
Copying between Contacts and SIM
When you create contacts and add them to the
Contacts application, they are stored in your
phone’s shared memory, not in your SIM card.
However, Contacts enables you to copy contact
details to your SIM card, and vice-versa, and to
access the contacts stored on your SIM card
independently.
!
To copy information from Contacts to SIM
1. In the Contacts directory, use the joypad to select
the contact card required, and press Select A.
2. Highlight the field(s) on the contact card which
you want to copy to SIM.
3. Press Options g and select Copy to SIM direct.
!
To view your SIM contacts directory
In the Contacts directory, press Options g and
select SIM Contacts. A list of the contacts stored
in your SIM card is displayed.
!
To copy information from SIM to Contacts
1. Open the SIM contacts directory, as described
above.
2. Select the contact(s) you want to copy.
3. Press Options g and select Copy to Contacts.
62 Sendo X User Guide
5
Messaging
Chapter 5 Messaging
This chapter shows you how to create, send, receive,
and manage different types of message:
SMS (Short Message Service) - Text messages.
MMS (Multimedia Message Service) - Messages
that may contain text, graphics, animations,
photos, audio files, and video clips.
Email - You can use your phone to send and
receive Email messages, that can also contain
attachments such as photos, audio and video
clips, and written documents.
Instant messages - tbc
The Messaging feature also allows you to receive
messages and data from other sources:
Cell broadcast - your service provider may send
you information about, for instance, local
weather or traffic conditions. Contact your service
provider to find out what information is available
via cell broadcast.
Service messages - also known as pushed
messages, these are messages from your service
provider notifying you about available services,
or providing other information. Service messages
are downloaded from the Internet.
Beamed messages - messages which have been
sent via an Infrared or a Bluetooth connection.
Using Messaging
When you open the Messaging feature, a list of
options is displayed.
(Insert screenshot of Messaging opening screen)
At the top of the list is the New Message function,
which provides a shortcut to sending an SMS, MMS
or Email message.
The rest of the list shows the default Messaging
folders:
Use the joypad and Select A key to open a folder.
zTip: Once you have opened a folder, you can
navigate through the different folders using the
left [ and right ] joypad keys.
!
To access Messaging
1. From the Now! screen, use the joypad to scroll to
Messages.
2. Highlight the first line (the New Messages line),
and press Select A, or select Open from the
Options g menu, to open your Messaging
Inbox.
Folder Description
Inbox Contains received SMS and MMS messages.
My folders Enables you to organise your messages, sent
and received, into folders. You can create
you own message folders, and organise
them as you please.
Mailbox Used to receive and manage Emails.
Drafts Stores unfinished or unsent messages.
Sent Stores the last 15 messages sent from your
phone.
Outbox A temporary storage place for messages
being sent.
Reports Provides a delivery report of the SMS and
MMS messages that you have sent.
63 Sendo X User Guide
5
Messaging
zNote: You can also open Messaging from the
Menu screen, by scrolling to the Messaging icon
and pressing Select A.
Creating and sending messages
This section looks at how to create and send
different types of messages from your phone.
Creating a new message
You can create and send a new SMS, MMS or Email
message in a number of ways:
From Messaging, using the New Message
shortcut.
From Messaging, selecting Create Message from
the Options g menu.
From a contact card in Contacts.
From any screen where Send is listed in the
Options g menu. For example, you can send a
photograph to a friend directly from the Camera.
SMS messages
You can send and receive SMS messages of up to
160 GSM characters, or 70 Unicode characters.
GSM characters are used for all the Latin based
languages, whereas non-Latin characters use
Unicode characters which take up more space.
If an SMS message you send or receive is any longer,
it is automatically broken down into several small
SMS messages, which are joined together as one
SMS message when all of the small SMS messages
have been received.
zNote: When you send a long SMS message, if
the phone receiving the messages is not
concatenated SMS enabled, then the messages
are separate and not necessarily in the correct
order.
It is quick and simple to send SMS messages, which
also have the following benefits:
SMS messages are sent instantly.
SMS messages can be sent or received while a
phone call is active.
SMS messages can be sent to more than one
person at a time.
Most mobile phones support SMS, so most
recipients can read SMS messages you send.
zNote: SMS messages cannot be used to send or
receive attachments (such as photos).
!
To send an SMS message from Messaging
1. In Messaging, select New Message, or, press
Options g and select Create message.
2. Select Short message from the list of options by
pressing Select A.
3. Enter the phone number of the recipient in the
To: field using the numeric keypad. You can
enter as many numbers as you like, but each
one must be separated by a semi-colon (;). Press
the Hash key # to insert a semi-colon.
zTip: If the message recipient’s phone number is
stored in Contacts, you do not need to type the
number. Just press Select A, or press Options
g and select Add recipient to take you to your
64 Sendo X User Guide
5
Messaging
Contacts directory. Select one or more contacts
to send the message to, then press OK g to
go back to the message screen.
4. Press the down ; joypad key to move to the
message field.
5. Write your message using the numeric keypad.
See Entering text and numbers for more
information.
zTip: In the navigation bar, the message length
indicator shows you how many more characters
you can enter before an additional message will
be required. For example, 20 (2) means that
you have 20 characters left for the text to be
sent as 2 SMS messages.
6. Send your completed message by pressing Call
f or press Options g and select Send.
!
To send an SMS message from Contacts
1. Use the up : and down ; joypad keys to select
a contact card and press Select A.
2. Select the phone number to use, and press
Select A.
3. Select Create message, then choose Short
message.
4. Enter your message in the body text field.
5. Press Options g and select Send.
SMS sending options
To change how a message is sent, press
Options g and select Sending options when you
are editing a message. When you save the message,
its sending settings are also saved.
MMS messages
You can use your phone to send multimedia
messages - these are text messages which may
contain images (photos, graphics, animations),
audio files, and even video clips.
MMS connection
Before you can begin sending and receiving MMS
messages you must have set up data connections
which allow you to connect to the Internet. The
fastest and easiest way to configure your phone is to
visit http://www.sendo.com/config to automatically
configure your settings. The Sendo Easy
Configurator sends an SMS message to your phone
containing the settings you require. Alternatively, you
can ask your service provider to send you this
information (if available).
zNote: These settings may have already been
configured on your phone by your service
provider. Check with your service provider for
details.
See Connection settings for details of how to
configure your phone’s connection settings for
Internet access.
Sending MMS messages
You can send an MMS message directly from your
phone to any other compatible device.
65 Sendo X User Guide
5
Messaging
zNote: Only devices that offer compatible
multimedia message or Email features can
receive and display multimedia messages.
!
To send an MMS message from Messaging
1. In Messaging, select New Message, or, press
Options g and select Create message.
2. Select Multimedia message from the list of
options by pressing Select A.
3. Enter the phone number of the recipient in the
To: field using the numeric keypad. You can
enter as many numbers as you like, but each
one must be separated by a semi-colon (;). Press
the Hash key # to insert a semi-colon.
zTip: If the message recipient’s phone number is
stored in Contacts, you do not need to type the
number. Just press Select A, or press Options
g and select Add recipient to take you to your
Contacts directory. Select one or more contacts
to send the message to, then press OK g to
go back to the message screen.
4. Press the down ; joypad key to move to the
message field.
5. Write your message using the numeric keypad.
See Entering text and numbers for more
information.
6. Press Options g and select Insert. The
following list of options is displayed:
7. Use the joypad and Select A key to select which
type of multimedia object to insert into the
message.
8. You can preview how the MMS message will
look, before sending it, by pressing Options g
and selecting Preview message.
(insert screenshot of MMS previewed message)
zNote: You can re-order the components of your
MMS message, for example, place the text
underneath an image, by selecting Objects
from the Options g menu. You can also
remove components from the Objects view.
9. Send your completed message by pressing Call
c or press Options g and select Send.
!
To send an MMS message from Contacts
1. Use the up : and down ; joypad keys to select
a contact card and press Select A.
Select this To
Image Insert any image that is currently stored in the
phone into the message.
Video clip Insert any video clip that is currently stored in
the phone into the message.
Sound clip Insert any sound clip that is currently stored in
the phone into the message.
New image Launch the Camera, take a photograph, and
insert it into the message.
New video clip Launch the Camcorder, record a video clip,
and insert it into the message.
New sound
clip
Launch the recorder, record a sound clip, and
insert it into the message.
Te m p l a t e Insert a predefined text string into the
message.
Select this To
66 Sendo X User Guide
5
Messaging
2. Select the phone number to use, and press
Select A.
3. Select Create message, then choose Multimedia
message.
4. Enter your message in the body text field.
5. Press Options g and select Insert, then select a
multimedia object to insert (see previous table).
6. Press Options g and select Send.
SMS sending options
To change how a message is sent, press
Options g and select Sending options when you
are editing a message. When you save the message,
its sending settings are also saved.
Adding multimedia objects to a message
zNote: You can insert a combination of text,
image, and sound clip, or text and video clip,
but you cannot insert an image and a video clip
into the same message.
!
To add an image to an MMS message
1. Press Options g, select Insert, then Image.
2. A list of all stored images is displayed. Use the
joypad and Select A key to choose which image
to add.
zNote: When you send an image via MMS, you
can select whether to send it in large or small
size. The default size is small, but you can
change this by selecting Sending options from
the Options g menu, and changing the
Image size field using Select A. Remember that
a large image will require more memory to be
available on the recipient’s phone than a small
image.
!
To add a video clip to an MMS message
1. Press Options g, select Insert, then Video clip.
2. A list of all stored video clip files is displayed.
Use the joypad and Select A key to choose
which video clip to add.
!
To add a sound clip to an MMS message
1. Press Options g, select Insert, then Sound clip.
2. A list of all stored sound clip files is displayed.
Use the joypad and Select A key to choose
which sound clip to add.
zNote: When a sound clip has been added to an
MMS message, a (insert icon) icon appears in
the navigation bar to indicate that the message
contains sound.
!
To take a photo and send it via MMS
1. Press Options g, select Insert, then New
image.
2. The Camera will be activated. Use the screen as
a viewfinder, and press Select A to take a
photo.
3. Press Select A again to insert the new photo into
the MMS message
zTip: A quicker way to send a new photo via
MMS message is by simply taking a picture
67 Sendo X User Guide
5
Messaging
using the Camera, then selecting Send from the
Options g menu.
!
To record a video clip and send it via MMS
1. Press Options g, select Insert, then New video
clip.
2. The Camcorder will be activated. Use the screen
as a viewfinder, and press Select A to start
recording a video clip. See Recording a video
clip for more information.
3. Once the recording is complete, press Select A
again to insert the new video clip into the MMS
message
zTip: A quicker way to send a new video clip via
MMS message is by simply recording a video
clip using the Camcorder, then selecting Send
from the Options g menu.
!
To record a sound clip and send it via MMS
1. Press Options g, select Insert, then New
sound clip.
2. The recorder will be activated. Press Select A to
start recording a sound clip. See Recorder for
more information on recording sound clips.
3. Once the recording is complete, press Select A
again to insert the new sound clip into the MMS
message.
Email
You can use your phone to send and receive Email
messages, which may also contain items such as
photos, audio and video clips, and written
documents.
Email connection
Before you can begin sending and receiving Email
messages, you must have set up data connections
which allow you to connect to an Email server. The
fastest and easiest way to configure your phone is to
visit http://www.sendo.com/config to autoconfigure
your settings. The Sendo Easy Configurator sends an
SMS message to your phone containing the settings
you require. Alternatively, you can ask your service
provider to send you this information (if available).
zNote: These settings may have already been
configured on your phone by your service
provider. Check with your service provider for
details.
Supported formats
Your phone’s mail client supports POP3 and IMAP4
mail servers, MIME attachments and SMTP for
sending mail.
Sending Emails
You can send Email messages from your phone to
any other compatible device.
!
To send an Email from Messaging
1. In Messaging, select New Message, or, press
Options g and select Create message.
2. Select E-mail from the list of options by pressing
Select A or OK g.
68 Sendo X User Guide
5
Messaging
3. Enter the Email address of the recipient in the To:
field using the numeric keypad. You can enter as
many addresses as you like, but each one must
be separated by a semi-colon (;). Press the Hash
key # to insert a semi-colon.
zTip: If the recipient’s Email address is stored in
Contacts, you do not need to type it out. Just
press Select A, or press Options g and select
Add recipient to take you to your Contacts
directory. Select one or more contacts to send
the message to, then press OK g to go back
to the message screen.
4. Press the down ; joypad key to move to the
message field.
5. Write your message using the numeric keypad.
See Entering text and numbers for more
information.
6. Send your completed message by pressing
Call c or press Options g and select Send.
zNote: Email messages are automatically placed
in the Outbox before sending. If something
goes wrong when the phone attempts to send it,
the Email will be left in the Outbox, with the
status Failed.
!
To send an Email from Contacts
1. Use the up : and down ; joypad keys to select
a contact card and press Select A.
2. Select the Email address to use, and press
Select A.
3. Select Create message.
4. Enter your message in the body text field.
5. Press Options g and select Send.
Email attachments
You can attach many different types of file to an
Email message, for example:
Images.
Video clips.
Sound clips.
Notes.
Written documents.
zTip: You can add multimedia objects (images,
video clips, and sound clips) and notes to an
Email message in exactly the same way as you
would add them to an MMS message, by
pressing Options g and selecting Insert.
!
To add Email attachments
1. From your open Email, press Options g and
select Attachments.
2. The Attachments view is displayed. From here,
you can select the following:
3. Send the Email as normal by pressing Call c or
press Options g and select Send.
Select this To
Add Attach a file to the Email message.
View Open the selected file and view it, in an
appropriate application.
Remove Remove an attached file from the Email.
69 Sendo X User Guide
5
Messaging
zTip: You can send files by Email without having
to open the Messaging application, whenever
the Options g menu contains Send, then Via
e-mail.
Special text messages
Your phone lets you send and receive the following
types of predefined text message:
Picture messages (a text message containing a
small, black and white graphic).
Business cards (contact card data).
Calendar notes (entries from the Calendar
application).
!
To send a picture message
1. Open the Photo Album application.
2. Press Options g and select Picture msgs.
3. Use the joypad and Select A key to select the
graphic to send
4. Press Options g and select Send.
!
To send a business card
1. Open the Contacts application.
2. Open the contact card which you want to send.
3. Press Options g and select Send business
card.
4. Select the sending method (Via SMS, Via Email,
etc.), and send in the normal way.
!
To send a calendar note
1. Open the Calendar application.
2. In the Day view, highlight the entry which you
want to send.
3. Press Options g and select Send.
70 Sendo X User Guide
5
Messaging
4. Select the sending method (Via SMS, Via Email,
etc.), and send in the normal way.
Inserting predefined text into messages
You can save time when writing SMS, MMS, and
Email messages, by inserting predefined text. Your
phone comes with some predefined text strings
(templates) already set up, and you can create your
own to include the words and phrases that you use
most often.
!
To insert predefined text into a message
1. When the cursor is in the message field, at the
point you want to insert predefined text, press
Options g and select Insert, then Te m p l a t e .
2. A list of predefined text strings is displayed. Use
the up : and down ; joypad keys to select the
text you want to insert into your message and
press Select A.
!
To create or modify a predefined text string
1. In Messaging, open My folders.
2. Highlight Templates, and press Select A.
3. Press Options g and select New template, or
highlight one of the existing templates and press
Select A to open it for editing.
4. Type in your text string, and press Done d.
Instant Messaging
tbc
Receiving messages
This section deals with how you are notified when
you receive messages, and how you can view and
manage the messages that you receive.
Message notifications
Your phone makes a sound to alert you when a new
message arrives (unless you have set the phone’s
profile to Silent). You can change the sound alert by
changing the profile settings. See Profiles for more
information.
The number of unopened messages of all types is
displayed in Messages in the Now! screen, with a
closed envelope icon displayed alongside.
In the title bar at the top of the Now! screen,
different icons are displayed to notify you of different
types of new message (SMS, Email, voicemail, etc.).
These are listed in Status Indicators.
Inbox
All messages you receive (except Email) are
displayed in the Inbox. The most recently received
messages are displayed at the top.
(insert screenshot of inbox)
!
To view your Inbox
1. From the Now! screen, use the joypad to scroll to
Messages.
2. Highlight the first line (the New Messages line),
and press Select A, or select Open from the
Options g menu.
71 Sendo X User Guide
5
Messaging
zNote: You can also open your Inbox from the
Menu screen, by scrolling to the Messaging icon
and pressing Select A, and then selecting
Inbox.
Handling new messages
It is easy to open, delete, forward, and reply to
messages in your Inbox.
!
To open a message
1. Open the Inbox, as described above.
2. Select the message to open using the up : and
down ; joypad keys and press Select A.
zTip: Use the up : and down ; joypad keys to
scroll through the message and the left [ and
right ] joypad keys to move to the previous or
next message in the folder.
!
To reply to a message
1. While the received message is open, press
Options g and select Reply.
zTip: Select Reply then To al l to copy the address
of the sender and all Cc: field recipients to the
To: field of the new message.
!
To forward a message
1. While the received message is open, press
Options g and select Forward.
2. Enter the phone number to forward the message
to in the To field. Press Send d.
!
To delete a message
1. Press Options g and select Delete.
2. You will be prompted whether you want to delete
the message or not. Press Yes g.
There are a number of available options when
viewing a received message, depending on the
message type:
Select this To
Reply Create a new message in response to a
received message. The senders phone
number or Email address is copied to the To :
field.
Forward Forward a received message to another
party. The message contents are copied to
an editor, where you should fill in the To :
field.
Call Call the message sender, or a phone
number included in a message, by pressing
Call f.
View image View a received image.
Save image Save a received image to memory.
Play sound clip Listen to a received sound clip.
Save sound clip Save a received sound clip to memory.
Play video clip Watch a received video clip.
Save video clip Save a received video clip to memory.
Objects View a list of all the different multimedia
objects received in an MMS message.
Attachments View a list of files sent as Email attachments.
Message
details
View detailed information about a received
message.
Move to folder Move a message to a different folder, for
example My Folders, or a new folder that
you have created.
Copy to folder Copy a message to a different folder.
72 Sendo X User Guide
5
Messaging
Receiving MMS messages
You can recognise an MMS message from its icon
(insert icon).
When you open an MMS message, you can read the
text, view an image or video clip, and hear a sound
clip simultaneously.
Receiving multimedia objects
Press Options g and select Objects to display a list
of multimedia objects (image, video clip, sound clip)
contained in an MMS message.
From the Objects view, you can use the joypad and
Select A key to select the object of your choice, and
then perform the following options:
!
To listen to a sound clip
If the MMS message has sound, use the left [
and right ] joypad keys to control the volume,
or press Stop d to stop the sound.
To listen to the sound clip again, press Options
g and select Play sound clip.
!
To watch a video clip
If the MMS message contains a video clip, the
phone’s RealOne Player will be automatically
activated. See Playing media files for information
about playing video clips.
To play the video clip again, press Options g
and select Play video clip.
Receiving Email
New Email messages can be accessed by opening
the Mailbox folder in Messaging.
zNote: If you attempt to open the Mailbox
without having first set up your Email account
details, you will be prompted to do so.
You can create up to six separate mailboxes for your
different Email accounts.
When you create a new mailbox, the name that you
give to the mailbox automatically replaces Mailbox
in the main Messaging view.
Opening the Mailbox
When you open the Mailbox folder, you have two
choices:
Connect to your Email server to access new
Emails.
View previously retrieved Emails off-line.
Add to contacts Copy the sender’s details to Contacts, either
to a new or an existing contact card.
Find Search the message for phone numbers,
Email addresses, or internet addresses.
Select this To
Open Open the multimedia file, e.g. display an
image, using the full screen.
Save Store the multimedia file in the phone’s
memory, e.g. store an image in Photo Album.
Send Send the multimedia file to another compatible
device, via MMS, Email, or via an infrared or
Bluetooth connection.
Select this To
73 Sendo X User Guide
5
Messaging
!
To view new Emails
1. In the main Messaging view, use the joypad to
highlight Mailbox, and press Select A.
2. You will be prompted whether you want to
Connect to mailbox? Press Yes g.
zTip: Another way to connect to the mailbox is to
press Options g and select Connect.
3. Once the connection is open, press Options g
and select Retrieve. You can choose to retrieve:
New - retrieve all new Emails.
Selected - retrieve all Emails which have been
marked.
All - retrieve all Emails from the mailbox.
4. Scroll to the Email you want to view and press
Select A to open it.
zTip: You can save an Email to a folder of your
choice by pressing Options g and selecting
Copy.
5. To close the connection to the Email server, press
Options g and select Disconnect.
Viewing Emails off-line
Once you have retrieved your Emails from the
mailbox, you can close the connection to the Email
server and view your Emails off-line. This may help
you to save on connection costs.
In off-line mode, you can read, reply to, forward,
and delete Emails.
!
To view Emails offline
1. Retrieve your Emails from the Mailbox, as shown
above.
2. In the main Messaging view, use the joypad to
highlight Mailbox, and press Select A.
3. You will be prompted whether you want to
Connect to mailbox? Press No d.
!
To reply to an Email
While the received Email is open, press Options
g and select Reply.
zNote: Select Reply then To a ll to copy the
address of the sender and all Cc: field recipients
to the To: field of the new message.
!
To forward an Email
1. While the received Email is open, press Options
g and select Forward.
2. Enter the Email address to forward the message
to in the To : field. Press Send d.
!
To delete an Email
1. Press Options g and select Delete.
2. Select Phone only to delete an Email from your
phone, but leave it on the Email server, or Phone
and server to delete an Email from both your
phone and the Email server.
3. You will be prompted whether you want to delete
the Email or not. Press Yes g.
74 Sendo X User Guide
5
Messaging
Email attachments
You can tell if a received Email has any attachments
by the (insert icon) icon. When an Email containing
an attachment is open, press Options and select
Attachments to open the Attachments view. From
here, you can retrieve and view the attachments,
save them to the phone’s memory, delete, or send
them to another recipient.
zWarning: Email attachments may contain
viruses and may be harmful to your phone or
personal computer. Do not open any Email
attachments unless you are sure about the
trustworthiness of the sender.
!
To view an Email attachment
1. If the attachments indicator is dimmed, it means
that the attachment has not been retrieved from
the mail server. Highlight the attachment, and
select Retrieve from the Options g menu.
2. Press Options g and select Attachments to
take you to the Attachments view.
3. Use the joypad to scroll to an attachment and
press Select A. If you are connected to the mail
server, the attachment is retrieved and opened. If
you are offline, you will be prompted whether
you want to retrieve the attachment. Pressing
Yes g will start a connection to the Email
server.
!
To save an Email attachment
In the Attachments view, press Options g and
select Save. The attachment will be saved to the
appropriate phone feature. For example, photos
are saved to the Photo Album.
Receiving special text messages
Your phone can receive many pre-defined types of
text message which contain specific data.
!
To open a special text message
Open the Inbox.
Use the joypad to highlight the message you
want to view.
Press Select A.
The following types of message can be received:
Special message
type
Details
Picture message A message containing an image.
Business card A message containing contact details.
Ring tone A message containing a sound file
which can be used as a ring tone for
your phone.
Operator logo A message from your service provider
containing a logo (CLI).
Calendar entry A message containing details of a
meeting, appointment, or other
calendar event.
WAP message A message containing an internet
address.
E-mail notification Informs you how many Emails are in
your remote mailbox.
75 Sendo X User Guide
5
Messaging
!
To save data from a special text message
To save data received in one of these messages,
for example, a ring tone, or a picture, press
Options g and select Save.
zNote: Depending on the type of data, different
save options may be available, for example
Save business card, Save to calendar, etc.
Receiving cell broadcasts
You can receive messages on topics such as local
weather and traffic conditions from your service
provider. Cell broadcast messages are displayed in
the Inbox when received, and are denoted by the
(insert icon) icon. They can be viewed in the same
way as normal SMS messages.
Receiving service messages
Service (or “pushed”) messages are sent by your
service provider over the Internet. They are displayed
in the Inbox when received, and are denoted by the
(insert icon) icon.
!
To download a service message
1. Highlight the message and press Select A.
2. Press Download message g. A connection to
the Internet is made, if required, and the
message is downloaded.
3. Press Back d to return to the Inbox.
zNote: You can also view service messages from
the Opera browser. See Service messages.
Viewing messages on a SIM
You can view messages stored in a SIM card by
copying them to your Inbox.
!
To import messages from a SIM card
1. From the main Messaging screen, press Options
g and select SIM messages.
2. Select the message you want to copy using the
joypad.
zTip: To import multiple messages, select Mark
from the Options g menu.
3. Press Options g and select Copy.
4. A list of folders is displayed. Select which folder
you want to copy the message(s) to, and press
OK g.
The messages are imported – the next time you
check your Inbox, all the messages you have copied
from your SIM card are displayed.
zNote: You cannot export anything from your
phone’s Inbox to a SIM card.
Settings You can receive messages containing
various types of settings data, for
instance Email settings, or access
point settings for MMS messaging.
Special message
type
Details
76 Sendo X User Guide
5
Messaging
Messaging Settings
The Messaging feature has a range of different
settings, relating to the different message types. To
access these settings, press Options g from the
main Messaging view, and select Settings, followed
by the settings type, e.g. Short message.
Settings for SMS messages
SMS (short) messages are delivered to your phone
through a message service centre, the number for
which is obtained from your service provider. You
can define more than one message centre and select
which one to use.
!
To add a new short message centre
1. From the Short message settings list, select
Message centres.
2. Press Options g and select New msg.centre.
3. Enter a name for the service centre and press
OK g.
4. Press the down joypad key ; then Select A and
enter the message service centre number.
5. Press OK g.
6. To use the new message centre, press Back d
twice to go back to the Short message settings
view, select Msg. centre in use, and select the
new message centre from the list.
The full range of SMS settings is listed below:
Select this To
Message
Centres
View the text message service centres that have
been defined, or add a new service centre.
Msg. centre in
use
Select which service centre is used to handle
your text messages.
Receive report Set to Yes to see the status of sent messages in
the Log.
Message
validity
Set a maximum amount of time allowed for a
message to reach a recipient. If the recipient
cannot be reached within the time, the
message is removed from the message service
centre.
Message sent
as
Send a message as text, Email, fax, or paging.
These options may not all be available - check
with your service provider.
Preferred
connection
You can send SMS messages via the normal
GSM network, or via GPRS, if supported by the
network.
Reply via same
ctr.
If set to Yes , when a recipient replies to your
message, the reply is sent using the same
message service centre. This may not be
possible between different operators.
77 Sendo X User Guide
5
Messaging
Settings for MMS messages
Settings for Email
Select this To
Preferred
connection
Select the access point for connection to the
multimedia message service centre.
Secondary
conn.
Select a secondary connection.
Multimedia
reception
Select from:
Only in home net. - MMS messages can only
be received when you are in your home
network
Always on - MMS messages can always be
received
Off - MMS messages cannot be received.
On receiving
msg.
Select from:
Retr. immediately - retrieve received MMS
messages immediately
Defer retrieval - save received messages to be
retrieved later
Reject message - reject MMS messages. The
service centre will delete any received MMS
messages.
Allow anon.
messages
Select No to reject messages from anonymous
senders.
Receive
adverts
Select whether or not you want to receive
advertisements via MMS message.
Receive report Set to Ye s to see the status of sent messages in
the Log.
Deny report
sending
Select Yes to stop the phone from sending
reports of received MMS messages.
Message
validity
Set a maximum amount of time allowed for a
message to reach a recipient. If the recipient
cannot be reached within the time, the
message is removed from the message service
centre.
Image size Select the size of images sent in MMS
messages:
Small - maximum size 160 x 120 pixels
Large - maximum size 640 x 480 pixels.
Speaker Select which speaker sounds received via MMS
will be played through
Select this To
Mailbox
name
Enter the name of the mailbox to be used.
Access point
in use
The Internet Access Point (IAP) used for the
selected mailbox.
My mail
address
Enter your Email address, obtained from your
service provider. The address must contain the
@ character.
Outgoing
mail server
Enter the IP address or host name of the
computer that sends your Email.
Send
message
Select when Email is sent from your phone.
Immediately - a connection to the mailbox is
started when you press Send.
During next conn. - the Email is sent next time
you connect to the server.
Send copy to
self
Select Ye s to send a copy of all your sent Emails
to your own Email address.
Include
signature
Select Ye s to include a signature in your Emails,
and to create or edit the signature text.
User name Enter your user name, obtained from your
service provider
Password Enter your password. If you leave this field
blank, when you try to connect to the Email
server you will be prompted for your password.
Select this To
78 Sendo X User Guide
5
Messaging
Settings for service messages
Contact your service provider to find out more
details about service messages. The following
settings are available:
Settings for cell broadcast
Contact your service provider to find out whether you
can receive cell broadcast, and which topics are
available.
General message settings
These settings apply to all types of message. Select
Other from the Messaging settings list to access the
following:
Incoming
mail server
Enter the IP address or host name of the
computer that receives your Email.
Mailbox type Select the Email protocol - POP3 or IMAP4.
Security Secure the connection to your remote mailbox.
APOP secure
login
Used with POP3 only, to encrypt the sending of
passwords to the remote Email server.
Retrieve
attachment
Select No to retrieve Emails without their
attachments.
Retrieve
headers
Used with IMAP4 only, you can define the
number of Email headers to retrieve to the
phone.
Select this To
Service
messages
Select On if you want to receive service
messages, and Off if you do not.
Authentic.
needed
Select Yes to receive service messages only if
they can be authenticated, or No to allow any
service messages.
Select this To
Select this To
Reception Select On if you want to receive cell broadcast
messages, and Off if you do not.
Language Select All to receive cell broadcast messages in
any language, or specify the language(s) of
your choice.
To pi c
detection
Select On to save the topic number
automatically when you receive a message with
a new topic.
Select this To
Save sent
messages
Select Yes to save a copy of all sent messages
into the Sent folder.
No. of saved
msgs.
Define how many messages can be stored in
the Sent folder at a time. If the limit is reached,
the oldest message will be deleted to make
room for a new one.
Memory in
use
Define whether to use the phone’s memory, or
a memory card, if one is available.
79 Sendo X User Guide
6
Now! Screen
Chapter 6 Now! Screen
The Now! screen acts as your phone’s home page.
When you switch your phone on, the Now! screen
will appear, and will be displayed until you choose to
activate another feature or go to another screen.
Exiting a feature will take you back to the Now!
screen, as will pressing the Clear r key or Back/
Exit d repeatedly.
Your phone s Now! screen has advantages over the
“idle” screen of many other mobile phones, as it
gives you quick and easy access to many of your
phone’s key features, and allows you to add your
own links to phone features, web sites, photos,
games, or whatever you use most often.
(insert a screenshot of the Now! screen)
Navigating the Now! screen
The Now! screen has three different views or panes,
which you can navigate between using the left [
and right ] joypad keys:
•My Pane - Status information (such as calls,
appointments, messages, etc.) as well as your
own links to phone features.
• Favourites - Links to web and WAP pages as well
as files such as photos, sounds and music.
•History - A history of recently used features.
In each pane, use the up : and down ; joypad
keys to scroll through the sections, known as plug-
ins, and use the Select A key to open a link.
zNote: The content of the Now! screen’s three
panes may not be exactly the same as that
shown in this guide. Content which is specific to
your service provider is not described here, and
information about such content should be
obtained from your service provider.
Plug-ins
The sections displayed in each of the panes are
known as plug-ins. You can add, remove and move
these plug-ins as needed. See the Personalising the
Now! screen section for more details.
The plug-ins available are as follows:
• Callendar - Links and status information for the
Calendar.
•Call record - Links and status information for the
Call log.
Cell broadcast - Links and status information for
cell broadcast messages.
•Messaging - Links and status information for
SMS, MMS and Email messages.
Recent actions - Links and status information for
recently used features.
•Sim services - Links and status information for
any SIM services, if any, that your operator
provides.
Content plug-ins - Links to features and files.
80 Sendo X User Guide
6
Now! Screen
Using the soft keys
You can p r e s s Options g from the Now! screen at
any time to display a list of available commands.
Pressing the right soft key d will take you
immediately to whichever feature a shortcut has
been set up to - this is indicated by the label above
the soft key, for instance, if Camera is displayed,
pressing the right soft key will open the Camera. You
can set this shortcut to any feature you like.
!
To set the right soft key shortcut
1. Press Options g and select Pane settings.
2. From the Settings list, select Right selection key.
3. A list of phone features is displayed. Use the
joypad to scroll to the feature that you want to
create a shortcut to (probably the feature that
you use most often), and press Select A.
Making calls from the Now! screen
There are a number of ways that you can make a
call, while the Now! screen is displayed:
Type in the phone number, using the numeric
keypad.
Press a key that you have assigned a speed dial
to.
Use a voice tag.
Use voice digit dialling.
See the Phone Calls chapter for further information
about making and receiving calls.
Accessing features from the Now!
screen
You can access some features quickly from the Now!
screen, without having to go to the Menu screen.
zNote: You can add links to other phone features
(applications) to the My pane and Favourites
pane, so that you can access the features that
you use most from the Now! screen. See
Personalising the Now! screen.
!
To open your Inbox (SMS/MMS)
Use the joypad to scroll to a Messages line under
the Messages plug-in, and press Select A.
!
To open your Mailbox (Email)
Use the joypad to scroll to the Check e-mail line
under the Messages plug-in, and press Select A.
!
To open the Log
Use the joypad to scroll to a Calls line under the
Call record plug-in, and press Select A.
!
To open t h e Calen d a r
Use the joypad to scroll to a Calendar line under
the date heading, and press Select A.
!
To open the Tasks feature
Use the joypad to scroll to a Tasks line under the
date heading, and press Select A.
81 Sendo X User Guide
6
Now! Screen
Now! screen Options menu
The following commands are available by pressing
the Options g key:
Personalising the Now! screen
You can personalise your Now! screen by selecting
your own background image, by customising the
layout, and by creating links to phone features,
websites, photos, video clips, sound clips,
documents, etc.
Press Options g and select Pane settings to display
the following settings:
•Pane name - Set the name of the current pane to
something more personal.
• Wallpaper - You can choose an image from the
Photo Album to use as background wallpaper for
a pane. The image will fill the whole screen area,
but you will still be able to see the foreground
data clearly.
•Pane order - Select the order of the panes
displayed in the Now! screen.
Right selection key - Choose the feature for the
right soft key when the pane is displayed.
•Default pane - Select which p[ane is diplayed by
default when the phone is switched on.
•Text colour - Select the colour. of the text for this
pane.
Select plug-ins - Select the plug-ins to display in
this pane.
Content Links - Select the content to display in
this pane.
•Plug-in order - Select the order of the plug-ins
displayed in this pane.
Select this To
Wrap off /
Wrap on
Turn the text wrap feature of the current
pane off/on.
Application link Insert a link to a feature (application) into
the current pane. This menu option is not
available from the Favourites pane.
Open Activate the feature or other link that is
currently highlighted.
Delete link /
Delete Favourite
Remove a link to a feature, web site, or
other object.
Note: Some of the links that your phone
was supplied with cannot be deleted.
Pane settings Personalise your Now! screen by
changing the display. See Personalising
the Now! screen.
Insert pane Add a new pane to the Now! screen.
Delete pane Remove the current pane from the Now!
screen.
Help Activate the context-sensitive Help feature.
82 Sendo X User Guide
6
Now! Screen
Favourites Pane
You can adapt the Now! screen to suit the way you
use your phone, by creating your own links in the
Favourites pane.
This gives you quick and easy access to your
favourite things, for example:
Your most frequently visited web sites.
Your favourite games.
Your favourite photos, video clips, and sound
clips.
Useful documents.
The phone features which you use most.
When you have added a new link, it will be
displayed in the Favourites panel.
!
To add a link to the Favourites pane
1. While using a feature such as the Photo album,
press Options g, and select Add to Favourites.
83 Sendo X User Guide
7
Calendar and Tasks
Chapter 7 Calendar and Tasks
This chapter shows you how the phone’s Calendar
and Tasks features can help you stay organised.
Using Calendar
Use the Calendar to organise your business and
personal schedules. You can keep track of your
meetings and appointments, birthdays,
anniversaries, and other events and set an alarm to
remind you of upcoming events.
You can view the Calendar by day, week, or month.
!
To access Calendar
From the Now! screen, use the joypad to scroll to
the Calendar line (insert icon) under the date
heading, where your next calendar entry is
displayed, and press Select A.
or
From the Now! screen, press Options g and
select Go to calendar.
or
From the Menu screen, use the joypad to scroll to
the Calendar icon, and press Select A, or press
Options g and select Open.
!
To create a new calendar entry
1. Open the Calendar, as instructed above.
2. Press Options g and select New entry.
3. Select one of the following from the menu list,
using the joypad and Select A key:
4. Enter information in the fields displayed. Use the
joypad to scroll between fields.
5. Press Done d to save the entry to the
Calendar.
zTip: To create a new calendar entry quickly from
the Day or Week calendar views, just type in any
character from the numeric keypad. This
automatically begins the New entry process.
zNote: If you decide you do not want to create an
entry while you are composing it, just press
Options g and select Delete.
Select this To
Meeting
(add icon)
Create an appointment with a specific date
and time.
Memo
(add icon)
Create a general reminder note for a
specified day.
Anniversary
(add icon)
Create a reminder for a birthday, anniversary
or other special date. Anniversary entries are
repeated every year.
84 Sendo X User Guide
7
Calendar and Tasks
Calendar entry fields
When you create a new calendar entry, the following
fields are displayed:
Recurring entries
You can create a recurring entry in the Calendar for
an event which happens at regular intervals, for
example, weekly.
!
To create a recurring entry
1. Create an entry in the normal way (see above).
2. In the Repeat field, press Select A to activate the
repeat function.
3. Select how often you want to event to recur.
Choose from:
Daily
Weekly
Fortnightly
Monthly
Annually
zTip: You can also create entries which recur at
an interval of any number of days or weeks, for
example, every 3rd week on Thursday, or
weekly on Tuesday and Friday. This allows your
Calendar data to be synchronised easily with
PC-based calendar applications which include
these options.
4. Input a date in the Repeat until field, if you want
the recurring event to end after a specific date.
5. Press Done d to save the entry to the
Calendar. The (insert symbol) symbol is
displayed next to the entry to indicate a recurring
event.
!
To view a calendar entry
1. Open the Calendar.
2. Select the entry you wish to view, using the up :
and down ; joypad keys to scroll, and press
Select A.
Field Description
Subject Enter the title of, or a description of, the event.
Location Where the event is taking place (this field is
optional).
Start time What time the event starts.
End time What time the event finishes.
Start date What date the event starts.
End date What date the event finishes.
Alarm Select On or Off, depending on whether you
want a reminder for the event.
Alarm time At what time you want to be reminded of an
event.
Alarm date On what date you want to be reminded of an
event.
Repeat Set up a recurring event, for example a
monthly staff meeting.
Repeat Until What date do you want the recurring entry to
finish.
Synchronisation Choose what should happen to an entry when
you synchronise the Calendar with your
personal computer.
85 Sendo X User Guide
7
Calendar and Tasks
!
To edit a calendar entry
1. Open the Calendar.
2. Select the entry you wish to view, using the up :
and down ; joypad keys to scroll, and press
Select A.
3. Make the necessary changes in the entry fields,
and press Done d.
zNote: If the entry you are editing is a recurring
event, you can select from All occurrences (all
repeated entries are changed) or This entry only
(only the current entry is changed).
!
To delete a calendar entry
1. Open the Calendar.
2. Highlight the entry you wish to view, using the up
: and down ; joypad keys to scroll.
3. Press Options g and select Delete.
4. You will be prompted whether you want to
permanently delete the entry. Press Yes d.
zNote: If the entry you want to delete is a
recurring event, you can select from All
occurrences (all repeated entries are deleted) or
This entry only (only the current entry is deleted).
zTip: Delete old Calendar entries regularly in
order to free up shared memory in your phone.
Viewing your schedule
You can view your schedule in different ways:
Day
Week
Month
Day view
You can use the Day view to view events on a given
day.
!
To view your schedule in Day view
1. Open the Calendar.
2. Press Options g and select Day view.
!
To go to a different day
1. Press Options g and select Go to date.
2. Enter the date that you want to view using the
numeric keypad, and press OK g.
zNote: You can use this method to go to a
different date from Week or Month view as well.
Week view
The Week view displays your schedule for the current
week.
The Week view below displays the hours from 9:00
am to 4:00 pm on the left hand side of the screen.
(insert screenshot of week view)
Move up : or down ; with the joypad to display
all 24 hours.
86 Sendo X User Guide
7
Calendar and Tasks
Press the left [ joypad key to scroll through previous
weeks or press the right ] joypad key to scroll
through future weeks.
zTip: When you go to Week view, the hours last
shown are displayed, until you change them.
!
To view appointments for the week
1. Open the Calendar.
2. Press Options g and select Week view.
Month view
The Month view displays an overview of your
monthly schedule.
The following symbols are used to indicate a day’s
events:
(insert symbol) - a morning appointment.
(insert symbol) - an afternoon appointment.
(insert symbol) - morning and afternoon
appointments.
(insert symbol) - an all-day event or anniversary.
(insert symbol) - morning and afternoon
appointments and an all-day event or
anniversary.
(insert symbol) - the currently selected date is
indicated by a red box.
You can move up : with the joypad to scroll
through previous months and down ; to scroll
through future months.
(insert screenshot of Month view)
!
To view your schedule for the month
1. Open the Calendar.
2. Press Options g and select Month view.
Calendar view settings
Press Options g and select Settings to change the
Calendar settings:
Calendar reminders
You can set a reminder for a Calendar entry so that
you will be notified before the event.
zTip: You can select the way in which the phone
alerts you to reminders by changing the phone’s
Profile settings. See Profiles. For example, you
might prefer the phone to vibrate rather than
produce an audible alert.
!
To set a calendar reminder
1. Create or open a Calendar entry
2. Scroll to the Alarm field and press Select A, then
select On.
3. Scroll down to the Alarm time and Alarm date
fields which have now appeared, and fill them in
with the time and date you want the reminder to
commence.
Select this To
Default view Choose which view is displayed when you open
the Calendar.
Week starts on Change the starting day of the week.
Week view title Change the title of the Week view to be the
week number, or the dates.
87 Sendo X User Guide
7
Calendar and Tasks
4. Press Done d.
When you receive a reminder, you have two options:
1. Press Stop g to dismiss the reminder (the item
will still remain on your calendar, but you won’t
receive any further reminders)
2. Press Snooze d to be reminded again at five
minute intervals until you press Stop g.
The alarm duration if you do not press either soft key
is 60 seconds.
Sending and receiving Calendar
information
When you have created a new calendar entry on
your phone, you can synchronise the Calendar with
your desktop PC, or with a server, to keep your
schedule information up-to-date in all locations. You
can also send and receive calendar information via
SMS, via Email, or via an infrared or Bluetooth
connection.
See the Messaging and Connectivity chapters for
more information about sending and receiving data.
Chinese Lunar calendar
If you select Show Lunar data from the Options g
menu, the calendar will display Chinese Lunar
calendar information about the date currently
selected, in addition to the information normally
displayed.
Using Tasks
A task is a personal or work-related project,
assignment, or errand, which you can track through
to completion. You can also add your tasks to the
Calendar, so that when you look at your schedule,
you can see your outstanding tasks as well as your
appointments, meetings and other events.
The Tasks list
The Tasks list displays your “things to do” list. An
item is followed by an exclamation mark if it has
been marked as high priority and a down arrow if it
has been marked as low priority. Overdue tasks are
displayed bold and red. Completed tasks are
displayed with the corresponding check box marked.
zNote: If you synchronise Tasks with your desktop
PC, completed tasks are removed from your
phone after synchronisation. They are displayed
in grey with a strikethrough on your desktop PC.
(Insert screenshot of tasks list)
88 Sendo X User Guide
7
Calendar and Tasks
Using the Tasks list
!
To access Tasks
From the Now! screen, use the joypad to scroll to
the Task s line (insert icon) under the date
heading, and press Select A.
or
From the Now! screen, press Options g and
select Go to tasks.
or
From the Menu screen, use the joypad to scroll to
the Task s icon, and press Select A, or press
Options g and select Open.
!
To cre a t e a n ew ta s k
1. Open Task s , as outlined above.
2. Press Options g and select New task.
3. Enter information in the fields displayed. Use the
joypad to scroll between fields.
zTip: To set the priority of a task, highlight the
Priority entry field and press Select A then
choose from High, Normal, or Low.
4. Press Done d.
zNote: If you decide you do not want to create a
task while you are composing it, just press
Options g and select Delete.
!
To ed i t a t a s k
1. Open the Tasks list.
2. Select the entry you wish to view, using the
joypad and Select A key.
3. Make the necessary changes in the entry fields,
and press Done d.
!
To delete a task from the Tasks list
1. Open the Tasks list.
2. Highlight the task you want to delete, using the
joypad.
3. Press Options g and select Delete.
Tasks entry fields
When you create a new task, the following fields are
displayed:
Completing a task
Once you have completed a task, rather than
deleting it, you can choose to mark the task as
complete. A tick will then appear next to the task to
indicate that it is now done.
zNote: If a task is overdue, and has not been
marked as complete, an Overdue task icon
(insert icon) is displayed next to the task.
Field Description
Subject Enter the title of, or a description of, the task.
Due date What date the task should be completed by.
Priority Select whether the task has high, normal, or
low priority.
Synchronisation Choose what should happen to a task entry
when you synchronise Tasks with your personal
computer.
89 Sendo X User Guide
7
Calendar and Tasks
!
To mark a task as complete
1. Open the Tasks list.
2. Scroll to the task you want to mark using the up
: and down ; joypad keys.
3. Press Options g and select Mark as done.
Adding a task to the Calendar
This feature is very useful as it means you can
include outstanding tasks in your schedule as well as
meetings and other events.
!
To add a task to the Calendar
1. Open the Tasks list.
2. Select the task to be added to the Calendar, or
create a new one.
3. Press Options g and select Add to calendar.
4. A New entry screen from the Calendar feature
will pop up, with the relevant fields already filled
in.
5. Press Done d to complete the action.
Sending and receiving Tasks information
When you have created a new task on your phone,
you can synchronise Tasks with your desktop PC, or
with a server, to keep your schedule information up-
to-date in all locations. You can also send and
receive calendar information via SMS, via Email, or
via an infrared or Bluetooth connection.
See the Messaging and Connectivity chapters for
more information about sending and receiving data.
90 Sendo X User Guide
8
Camera
Chapter 8 Camera
This chapter explains how operate the phone’s built-
in digital camera with flash, how to send photos that
you have taken, and how to organise and edit your
pictures in the phone’s Photo Album.
zNote: Obey all local laws governing the
recording of images.
Camera
The digital camera enables you to take pictures
wherever and whenever you like. You can snap your
friends, family, or even yourself, and the built-in LED
flash unit lets you take pictures day or night. The
Camera is simple to use, and produces high-quality
digital images in a choice of sizes.
Pictures are saved directly to the Photo Album, where
you can rename and reorder them as you please.
The Photo Album also has fun editing facilities, so
you can morph images, add borders and text
captions, and make lots of other enhancements to
your favourite pictures.
You can send your photos by MMS, Email, or via a
Bluetooth or infrared connection. You can also
transfer photos to your personal computer using
Sendo PC Connect (see Connecting to your PC on
Page 146).
z Note: If you receive a call when you are using
the Camera, the Incoming Call screen is
displayed. You can accept or reject the call as
you would normally. If you accept the call, the
Camera screen is displayed again when the call
ends. If you reject the call, the Camera screen is
redisplayed immediately.
Taking a photo
(Insert screenshot of viewfinder with image counter)
!
To take a photo
1. Activate the Camera from the Now! Screen by
pressing Camera d, or press and hold
numeric key 3 3, the Camera shortcut key.
zNote: The Camera can only be accessed by
pressing the right soft key d if the label
Camera is displayed above it. This may not be
the case on your phone.
zNote: You can also activate the Camera from
the Menu screen, by scrolling to the Camera
icon and pressing Select A.
2. Holding the phone upright, use the screen as the
viewfinder for your picture.
zTip: To take a photo of yourself, turn the phone
round so the camera lens is facing you. Look at
the self-portrait mirror near the lens, and
position your reflection in the centre of the
mirror. When you take a photo, your image will
be aligned correctly.
3. Press Select A to take the photo. The picture is
displayed on screen.
To take further photos, press Select A to re-activate
the viewfinder, and repeat steps 2 and 3.
zNote: Your photos are automatically saved to
the Photo Album. If you do not want to save a
picture, press Options g and select Delete.
You will be prompted to confirm whether you
91 Sendo X User Guide
8
Camera
are sure that you want to delete the image –
press Yes g or No d accordingly.
Sending a photo
Once you have taken a photo, you can send it to
your friends straight away.
!
To send a photo
1. Select Options g.
2. Scroll down to the Send option and press
Select A.
3. Scroll through the sub-menu to select a method
of sending your picture and press Select A.
Options are:
Via MMS
Via e-mail
Via infrared
Via Bluetooth
To find out how to send pictures via a Bluetooth or
infrared connection, see Connectivity.
4. If you have selected Via MMS or Via e-mail, a
new message screen is displayed. Send your
message in the normal way. For more
information see Creating and sending messages
on Page 63.
Camera options
The Options menu in the Camera screen contains
the following commands:
Settings
Selecting Settings from the Options menu gives you
a scrollable list of settings that you can change:
Select this To
Camcorder Launch the Camcorder.
Delete Delete an image.
Send Send an image to a recipient via MMS, Email,
or via a Bluetooth or infrared connection.
Rename
image
Rename an image file.
Go to images Open the Photo Album. See the Photo Album
section in this chapter for details.
Edit picture Open the Image Editor. See the Image Editor
chapter for details.
Settings Change the Camera settings. See the Settings
on Page 91 section below.
Help Activate the context sensitive help function.
Exit Close the Camera.
Select this To
Image quality Choose the level of picture quality - High,
Normal, or Basic.
High - produces the best quality images, but
consume the most memory.
Basic - produces images of slightly lower
quality, but use far less memory so you can
store more of them.
Normal - falls between High and Basic in terms
of both quality, and memory consumption.
92 Sendo X User Guide
8
Camera
Camera mode
When taking a picture, you can choose from three
different Camera modes, which define the size and
orientation of your photo. Use the left [ and right
] joypad keys to switch between the different
modes.
(Insert screenshots of images in different modes)
The viewfinder resolution is 160 x 120 pixels in
Portrait and Night modes, and 80 x 96 pixels in
Portrait mode.
zNote: When viewing pictures taken in Portrait or
Night modes on your phone, the images will be
scaled down in order to fit the screen. This
means that they will appear less detailed than
when viewed on a higher resolution screen,
such as a personal computer.
Memory consumption
Photographs use shared memory (see Shared
memory on Page 22 for more information). The
higher the resolution, the more memory a picture
will use. Portrait pictures take up very little memory,
as they are so small.
The quality setting also affects memory – pictures
taken with the quality set to High will use the most
memory.
You can also store photos on a memory card, if you
have one.
zNote: There may be a limit to the memory size
of pictures that you can send in an MMS
message. Check with your service provider for
details.
Timeout
To save the phone’s battery, the Camera viewfinder
will automatically switch itself off after 60 seconds if
you have not pressed any keys. To re-activate the
viewfinder, press Select A, or select Continue from
the Options g menu.
Default image
name
Set a base name that will automatically be
given to all new images, e.g. “Picture”.
Subsequent pictures taken will be named
”Picture(01)”, “Picture(02)”, etc., until the base
name is changed. If you do not set a base
name, pictures will be given the base name
“Photo” by default.
Image store Select whether you want to store photos in the
phone memory, or in a memory card, if you
have one.
Select this To
Landscape Take a standard landscape picture, 640 x 480
pixels (VGA).
Portrait Take a smaller, icon-sized, portrait picture (80 x
96 pixels) which can be added to a contact
card.
Night Take a picture when lighting conditions are
poor, using the built-in LED flash. The flash
features red-eye minimisation. Picture size and
orientation is the same as Landscape mode.
Select this To
93 Sendo X User Guide
8
Camera
Photo Album
In the Photo Album, you can store, view and
manage your pictures: photos taken with the
Camera, and images that you have received from
other sources.
zNote: The Camera produces JPEG pictures, but
the following image file types can also be stored
in the Photo Album:
GIF 87a/89a.
WBMP – Wireless bitmap.
MBM – Symbian bitmap format.
BMP - Standard bitmap format.
TIFF/F – Class F support only.
JPEG
OTA - e.g. CLI and Operator logos.
EXIF
Storing your pictures
It’s easy to build your own image management
system, by creating and deleting folders to store your
pictures in, and moving pictures to whichever folder
you like.
zNote: See Common actions on Page 16 to find
out how to create and delete folders, and how
to mark and move items to folders.
Your pictures appear in the Photo Album as a list of
thumbnail images.
(Insert screenshots of photo album thumbnails in list
and grid styles)
Use the Options g menu to manage your images:
Viewing your pictures
!
To view your pictures
1. Browse through the image thumbnails using the
joypad.
Select this To
Open Display the currently highlighted photo on the
screen.
Send Send the currently highlighted photo via MMS,
Email, or via a Bluetooth or infrared
connection.
Thumbnails Select how you want the thumbnails to be
displayed - in a list or in a grid. The
screenshots above show thumbnails in both
layouts.
Sort by Choose how you want to order your pictures:
- By date and time.
- By image title.
Delete image Delete the currently highlighted photo from
memory.
Rename
image
Rename the currently highlighted photo. You
will be asked to type in the new name that you
have chosen for the image, and to confirm the
name change.
Show details View information about the currently
highlighted photo:
- Name.
- Date and time taken.
- Size.
- Image format.
Add to
favourites
Display the currently highlighted photo in the
Favourites panel in the Now! screen. See
Favourites Pane on Page 82 for more
information.
94 Sendo X User Guide
8
Camera
2. To open an image press Select A, or press
Options g and select Open.
3. When an image is open, use the left [ and right
] joypad keys to view the previous or next
picture in the current folder.
zNote: Animated GIF files are opened in the
same way. The animation is played only once,
after which the displayed image is fixed. To
replay the animation, the image must be closed
and re-opened.
The picture is scaled to fit into the central section of
the screen. You can select Full Screen from the
Options g menu to expand the picture to fill the
entire screen.
Zooming
To zoom in/out on an image, select the Zoom in and
Zoom out commands in the Options g menu. The
zoom ratio is not stored when the image is closed.
zNote: You cannot perform zooming on a GIF
animation while it is playing.
Panning
Use the joypad to pan around the image when
zooming, or in full screen mode, to focus on one
particular part of the image.
Rotation
You can rotate an image by selecting Rotate, then
Left or Right from the Options g menu. The image
will revert to its original orientation when it is closed.
Editing your pictures
You can enhance your photos and images with text,
icons, frames and effects. To edit a picture, select
Edit picture from the Options g menu. See the
Image Editor chapter for information on how to use
this feature.
Sending your pictures
You can send pictures from the Photo Album via
MMS, Email, or via an infrared or Bluetooth
connection at any time, in exactly the same way as
you would send a photo you have just taken with the
Camera. See Sending a photo on Page 91 for more
information.
zNote: You can s e nd your pictures to an online
photo album (tbc).
Receiving pictures
Your phone can receive pictures via MMS, as Email
attachments, or via a Bluetooth or infrared
connection. These pictures can be saved to the Photo
Album, as long as the image type is compatible (see
Storing your pictures on Page 93 for a list of
supported image types).
To save an image received via MMS or Email, select
Save picture from the Options g menu while the
message is open.
See Connectivity for more information on receiving
data via a Bluetooth or infrared connection.
95 Sendo X User Guide
9
Image Editor
Chapter 9 Image Editor
This chapter explains how to use the Image Editor
feature to enhance your photos and images with
text, icons, frames and effects, as well as create new
images.
The Image Editor produces JPEG images, but the
following image file types can be opened:
GIF 87a/89a.
WBMP – Wireless bitmap.
MBM – Symbian bitmap format.
BMP - Standard bitmap format.
TIFF/F – Class F support only.
JPEG
OTA - e.g. CLI and Operator logos.
EXIF
Starting/Exiting the Image Editor
!
To start the Image Editor
1. From the Menu screen, scroll to the Image Editor
icon and press Select A. The start up screen is
displayed.
2. Select the Open image option to open an
existing image or select Create image to create a
new image. These options are described further
below.
!
To open an image
1. Select Open image.
2. Use the joypad to browse the list of images from
the Photo Album.
3. Press Select A to open an image.
The image is opened in the main view of the Image
Editor, ready for editing.
zNote: If the image in the Photo Album is copy-
protected, it cannot be opened in the Image
Editor.
!
To create a new image
1. Select Create image.
2. A new image is opened in the main view of the
Image Editor, ready for editing.
!
To exit the Image Editor
1. Press Options g and select Exit when in the
main view, or press Exit d when in the start up
screen.
2. You will be asked to confirm the action. Press
Yes g to exit.
Image Editor main view
In the Image Editor main view you can edit, preview,
save and send your images.
!
To preview an image
1. Press Options g and select Preview to hide the
object selector.
2. To display the object selector again after
preview, press Select A.
!
To save an image
1. Press Options g and select Save.
96 Sendo X User Guide
9
Image Editor
2. The Image Editor merges the inserted objects
into one image and saves it to the Photo Album.
zNote: Since the inserted objects are merged into
the background of the image during saving, you
cannot edit the objects on the saved image after
exiting the Image Editor.
!
To send an image
1. Press Options g and select Send, then via
MMS, via Bluetooth, via infrared or via e-mail.
To find out how to send images via a Bluetooth or
infrared connection, see Connectivity.
2. If you have selected via MMS or via e-mail, a
new message screen is displayed. Send your
message in the normal way. For more
information see Creating and sending messages
on Page 63.
Inserting new objects
This section describes how to insert:
Text boxes.
Icons (for example heart, eyes and roses).
Frames (picture frames).
Other images.
!
To ins e r t t e xt
1. Press Options g and select Insert then Te x t .
2. Scroll through the text boxes and press Select A
on the text box you want to use.
3. Enter the text you want to put in the text box and
press Select A.
4. Use the joypad to move the text box around the
image, and press Select A to the place the text
box where you want it.
zTip: To resize the text box after inserting it, use
the joypad to highlight the text box and press
Select A. Select the Resize option from the
joypad menu.
!
To insert an icon
1. Press Options g and select Insert then Icon.
2. Scroll through the icons and press Select A on
the icon you want to use.
3. Use the joypad to move the icon around the
image, and press Select A to the place the icon
where you want it.
!
To insert a frame
1. Press Options g and select Insert then Frame.
2. Scroll through the frames and press Select A on
the frame you want to use.
3. The frame is placed on the image.
!
To scale an image in a frame
1. Use the joypad to highlight the image and press
Select A.
2. Select the Scale option from the joypad menu.
3. Use the : and ; joypad keys to scale the
image and press Select A to accept the change.
97 Sendo X User Guide
9
Image Editor
!
To insert an image
1. Press Options g and select Insert then Image.
2. Scroll through the images and press Select A on
the image you want to use.
3. The image replaces the current background
image. Any text, icons, frames, etc. are left
unchanged.
Effects
This section describes how to modify your image
using effects:
Produce a mosaic blur.
Distort an image with a convex effect.
!
To blur an area of an image
1. Press Options g and select Effects then Mosaic
blur.
2. Move the cross (using the joypad) to the desired
starting point, and press Select A.
3. Use the joypad to scale the rectangular area,
and press Select A.
4. The mosaic is created from the selected area.
zTip: To adjust the blur level, highlight the
rectangle using the joypad and press Select A.
Select Blur and then More or Less from the
joypad menu.
!
To distort an area of an image
1. Press Options g and select Effects then Distort.
2. Move the distort area (using the joypad) to
where you want it on the image, and press
Select A.
3. Use the joypad to scale the rectangular area,
and press Select A.
4. The image is distorted in the selected area.
zTip: To adjust the distort level, highlight the
rectangle using the joypad and press Select A.
Select Distort then More or Less from the joypad
menu.
Editing inserted objects
This section describes how to edit inserted objects
and background images.
!
To edit the text in a text box
1. Highlight the text box using the joypad.
2. Press Select A and select the Edit text option.
3. Enter your text and press Select A to accept your
changes.
!
To change font colour in a text box
1. Highlight the text box using the joypad.
2. Press Select A and select the Font colour option.
3. Use the joypad to scroll through the font colours
and press Select A on the colour you want to
use.
98 Sendo X User Guide
9
Image Editor
!
To move an inserted object
1. Highlight the object using the joypad.
2. Press Select A and select the Move option.
3. Use the joypad to move the object and press
Select A to place the object on the image.
zTip: Pressing and holding the joypad keys
moves the object faster.
!
To scale an icon or background image object
1. Highlight the object using the joypad.
2. Press Select A and select the Scale option.
3. Use the : and ; joypad keys to scale the
object and press Select A to accept the change.
zNote: When scaling an object, the aspect ratio
stays the same unlike resizing, where you can
stretch and narrow icons.
zTip: Pressing and holding the : and ; joypad
keys scales the object faster.
!
To res i z e a n objec t
1. Highlight the object using the joypad.
2. Press Select A and select the Resize option.
3. Use the joypad keys to resize the object and
press Select A to accept the change.
zNote: When resizing an object, the aspect ratio
is not maintained.
zTip: Pressing and holding the joypad keys
resizes the object faster.
!
To rotate an object
1. Highlight the object using the joypad.
2. Press Select A and select the Rotate option.
3. Use the : and ; joypad keys to rotate the
object and press Select A to accept the change.
zTip: Pressing and holding the : and ; joypad
keys rotates the object faster.
!
To flip an object
1. Highlight the object using the joypad.
2. Press Select A and select the Flip option and
then vertical or horizontal.
3. The object is flipped according to the selection.
!
To change the order of overlapping
1. Highlight the object you want to relocate, using
the joypad.
2. Press Select A and select the Order option and
then bring to front, send to back, bring forward,
or send backward.
3. The object is placed in its new position.
!
To adjust a mosaic blurred area
1. Highlight the mosaic blurred area using the
joypad.
2. Press Select A and select the Blur option and
then More, or Less.
99 Sendo X User Guide
9
Image Editor
!
To adjust the distort level of a distorted area
1. Highlight the distorted area using the joypad.
2. Press Select A and select the Distort option and
then More, or Less.
!
To delete an object
1. Highlight the object using the joypad.
2. Press the clear key r or press Select A and
select the Delete option.
!
To delete a frame
1. Press Options g and select Delete frame.
Undoing the Last Action
You can undo:
inserting
deleting
editing
selecting a frame
adjusting a frame.
!
To undo the last action in the Image Editor
Press 9, or
Press Select A on an object, and select Undo
from the joypad menu, or
Press Options g and select Undo.
100 Sendo X User Guide
10
Camcorder
Chapter 10 Camcorder
This chapter shows you how to record, play, store,
and send video clips, using the phone’s built-in
Camcorder.
zNote: Obey all local laws governing the
recording of videos.
Camcorder
The Camcorder enables you to record your own
video clips, complete with sound, and play them
back. You can also play other video clips stored on
your phone, or in a memory card if you have one.
You can store your video clips in the Video Album,
and you can send them by MMS, Email, or via a
Bluetooth or infrared connection.
z Note: If you receive a call when you are using
the Camcorder, the Incoming Call screen is
displayed. You can accept or reject the call as
you would normally. If you accept the call, the
Camcorder screen is displayed again when the
call ends. If you reject the call, the Camcorder
screen is redisplayed immediately.
Recording a video clip
You can record video clips of up to 12 seconds in
duration.
Recorded clips are in the 3GP file format, which is
the standard video file format for MMS messaging.
(Insert screenshot of Camcorder viewfinder)
!
To record a video clip
1. In the Menu screen, scroll to the Camcorder icon
and press Select A.
zNote: You can also launch the Camcorder from
the Camera, by selecting Camcorder from the
Options g menu.
2. Holding the phone upright, use the screen as the
viewfinder for your video.
zTip: To record a video of yourself, turn the
phone round so the camera lens is facing you.
Look at the self-portrait mirror near the lens,
and position your reflection in the centre of the
mirror. When you record, your image will be
aligned correctly.
3. Press Select A to begin recording, or select
Record from the Options g menu. The
progress bar at the bottom of the screen
indicates how much recording time remains.
4. To pause recording at any time, press Pause
g, and to resume recording press Continue
g.
5. To stop recording press Stop d.
When you have finished recording a video clip, the
Video Album opens automatically.
Playing a video clip
To play back a video clip that you have just
recorded, press Select A.
To play a video clip from memory, select Play from
the Options g menu.
101 Sendo X User Guide
10
Camcorder
zTip: Video clips are played back using the
RealOne™ Player. See Playing media files on
Page 109 for more information about playing
video clips.
Sending a video clip
You can send a video clip by selecting Send from the
Options g menu:
Via MMS
•Via Email
•Via Infrared
Via Bluetooth
To find out how to send video clips via a Bluetooth or
infrared connection, see Connectivity.
If you have selected Via MMS or Via e-mail, a new
message screen is displayed. Send your message in
the normal way. For more information see Creating
and sending messages on Page 63.
Camcorder Options
The Options g menu in the Camcorder screen
contains the following commands:
Settings
Selecting Settings from the Options g menu gives
you a scrollable list of settings that you can change:
Timeout
To sav e t h e p hone s battery, the Camcorder
viewfinder will automatically switch itself after 60
seconds if you have not pressed any keys. To re-
Select this To
Record Record a video clip.
Camera Launch the Camera viewfinder, in order to take
a photo.
Video Album Open the Video Album, where you can
manage your stored video clips.
Settings Change the Camcorder settings.
Help Activate the context sensitive help function.
Exit Exit the Camcorder.
Select this To
Audio Set sound to On or Off when recording a video
clip.
Quality Select the picture quality - High, Medium, or
Low.
Resolution Select from three frame sizes:
Small - 96 x 64 pixels.
Medium - 160 x 120 pixels.
Large - 176 x 144 pixels.
File size Set the file size limit to 50, 75, 100, or 150
kilobytes.
File location Select whether you want to store video clips in
the phone memory, or in a memory card if you
have one.
Default Video
Name
Set a base name that will automatically be
given to all new video clips, e.g. “Clip”.
Subsequent video clips recorded will be named
”Clip(01)”, “Clip(02)”, etc., until the base
name is changed. If you do not set a base
name, video clips will be given the base name
“Video” by default.
Reset Restore the default settings which your phone
was originally supplied with.
Select this To
102 Sendo X User Guide
10
Camcorder
activate the viewfinder, press Select A, or select
Continue from the Options g menu. Video Album
Storing your video clips
In the Video Album, you can store and manage
video clips that you have recorded with the
Camcorder, as well as video clips that you have
received from other sources.
zNote: The Camcorder saves video clips in 3GP
file format, but the following video file types can
also be stored in the Video Album:
RealMedia
Any more?
zNote: The Video Album can be opened from the
RealOne Player, as well as from the Camcorder.
You can create your own folders to store your video
clips in, and move your clips to whichever folder you
like.
zNote: See Common actions on Page 16 to find
out how to create and delete folders, and how
to mark and move items to folders.
Your video clips are displayed in the Video Album as
a list of thumbnail still images.
Use the Options g menu to manage your video
clips:
Select this To
Play Play back a video clip using the RealOne Player.
Record Launch the Camcorder viewfinder, ready to
record a new video clip.
Delete Delete a video clip.
103 Sendo X User Guide
10
Camcorder
Viewing your video clips
!
To play your video clips
1. Browse through the thumbnails using the
joystick.
2. To play a video clip press Select A.
zTip: Video clips are played back using the
RealOne Player. See the RealOne™ Player on
Page 108 chapter for more information about
playing video clips.
Receiving video clips
Your phone can receive video clips via MMS, as
Email attachments, or via a Bluetooth or infrared
connection. To save an image received via MMS or
Email, select Save from the Options g menu while
the message is open.
See Connectivity for more information on receiving
data via a Bluetooth or infrared connection.
Send Send a video clip to a recipient via MMS, Email,
or via a Bluetooth or infrared connection.
Rename Rename a video clip file.
Clip Info View information about a video clip:
- Name.
- Date and time taken.
- Size.
Add to
favourites
Display a video clip in the Favourites panel in the
Now! screen. See Favourites Pane on Page 82
for more information.
Help Activate the context sensitive help function.
Exit Exit the Camcorder.
Select this To
104 Sendo X User Guide
11
MP3 Player
Chapter 11 MP3 Player
This chapter explains how to use the phone’s MP3
Player to play audio MP3 files.
Using the MP3 Player
With the MP3 Player you can play MP3 audio files
stored in your phone’s memory, or on a memory
card, if one is available.
!
To open the MP3 Player
From the Menu screen, use the joypad to scroll to
the MP3 Player icon (insert icon) and press
Select A.
zNote: The MP3 Player will open automatically
when you choose to play an MP3 file from any
other application, for example, an MP3 file
from your Favourites pane.
(insert screenshot of MP3 Player in Playback View)
Managing your MP3 files
When you open the MP3 Player, the current or last
used playlist is displayed. If there are no playlists, a
No playlists message is displayed.
If you are using a memory card, you will also be
able to see a list of the media files that are stored on
the memory card.
zTip: Use the left [ and right ] joypad keys to
switch between these two lists.
In this List view, you can arrange your media files as
you choose by creating and deleting folders, moving
files, and re-naming items. If you have a memory
card, you can move files from the phone’s memory
to the memory card, and vice-versa.
If you have video or sound files which you play
frequently, you may want to add them to your
Favourites. You can then play a file directly from the
Now! screen, with one press of the Select key A.
!
To add a media file to Favourites
1. Use the joystick to highlight the file you want to
add to Favourites.
2. Press Options g and select Add to Favourites.
3. An icon representing the file should now appear
in the Favourites panel of the Now! screen.
105 Sendo X User Guide
11
MP3 Player
Playing MP3 files
!
To play a media file
1. Use the joypad keys to scroll through the media
file lists and highlight the one you want to play.
2. Press Options g and select Play, or just press
Select A. The file will now play.
zTip: You can avoid having to scroll through the
lists of stored files to find a media file that you
have played recently. Press Options g, and
select Open, then Open recent. A list of the 6
most recently played files is shown. Use the
joypad and Select A key to select and play the
file.
!
To control the volume
Use the left [ and right ] joypad keys to
decrease or increase the volume.
To mute the sound completely, press [ until the
(insert icon) icon appears, or press Options g
and select Mute.
To turn the sound back on from mute, press ]
until the (insert icon) icon disappears, or press
Options g and select Unmute.
!
To stop or pause a playing media file
Press Stop d to stop the file playing. You can
play the file again from the beginning by
pressing Options g and selecting Play.
Press Pause g to pause playing. You can
resume playing the file from the point at which
you paused, by pressing Options g and
selecting Resume, or simply by pressing
Select A.
When a media file has finished playing, or when you
have paused or stopped it, the Options g menu
becomes available, offering the following options:
Select this To
Play Play the media file again, from the
beginning (Note: this option is not available
if you have pressed Pause).
Resume Resume playing the media file, from the
point at which it was paused (Note: this
option is only available if you have pressed
Pause).
Seek Move the current position in the media file
forwards or backwards.
Mute/Unmute Turn the sound off / turn it back on.
Save Save the media file to the phone’s memory,
or to a memory card if you have one.
Clip info Display information about a media file, such
as title, author, file type, and file size.
Add to
Favourites
Add a shortcut to the clip to your Favourites.
Settings Change the MP3 Player settings.
Help Activate the context sensitive help facility.
Exit Exit the MP3 Player.
106 Sendo X User Guide
11
MP3 Player
Playing files from the Internet
The MP3 Player lets you play video and sound files
directly from the Internet, without having to store
them in the phone’s permanent memory. This is
known as streaming.
!
To stream a media file from the Internet
1. Open the MP3 Player application.
2. Press Options g and select Open, then Open
URL.
3. Type in the URL (website address) of the site that
you want to stream content from.
4. The phone will connect to the site, and the file
will be downloaded and then played. You can
pause, resume and stop the file playing in the
normal way.
zNote: Before you can stream data, you must
have set up an Internet connection. See
Connection settings on Page 45 for details of
how to configure your phone’s connection
settings for Internet access.
Sending media files
You can send a media file to any other compatible
device.
!
To send a media file
1. In the List view, use the joystick to highlight the
media file you want to send.
2. Press Options g and select Send.
3. Select the sending method: Via MMS, Via Email,
Via Bluetooth or Via infrared. See the Messaging
on Page 62 chapter for information on sending
MMS and Email messages, and the Connectivity
chapter for more information about Bluetooth
and infrared connections.
MP3 Player settings
If you press Options g and select Settings, a list of
four categories is displayed:
•Video
•Playback
•Network
•Proxy
Select Video for the following settings:
Select Playback for the following settings:
Select this To
Performance Select On for higher framerate but lower
picture quality, or Off for slower framerate but
higher picture quality.
Auto. scale Select On to have automatic resizing of a video
image.
Select this To
Repeat Select On to have the media file start playing
again as soon as it has finished.
107 Sendo X User Guide
11
MP3 Player
Select Network for the following settings:
Select Proxy for the following settings:
Select this To
Default
Access Point
Set the Internet access point to be used (see
Connection settings on Page 45 for further
information)
Bandwidth Select Automatic to always get the best possible
delivery rate, or Fixed.
Maximum
bandwidth
Select the maximum bandwidth for streaming
content.
Connect
timeout
Change the waiting time for the initial server
connection when streaming content.
Server
timeout
Change the maximum time allowed before
discontinuing when no response is received
from the server.
Select this To
RTSP Proxy Select to enable or disable a proxy.
Hostname Enter a hostname.
Port Enter a port number which is available for
streaming. Ask your service provider if you are
not sure.
108 Sendo X User Guide
12
RealOne™ Player
Chapter 12 RealOne™ Player
This chapter explains how to use the phone’s
RealOne™ Player to play audio and video files.
Using RealOne Player
With the RealOne Player you can play audio and
video clips stored in your phone’s memory, or on a
memory card, if one is available. You can also
stream live video or audio content from the Internet
directly to your phone.
The following types of media (video, music, and
other audio) file can be played:
RealMedia
3GP
AMR
!
To open the RealOne Player
From the Menu screen, use the joypad to scroll to
the RealOne Player icon (insert icon) and press
Select A.
zNote: The RealOne Player will open
automatically when you choose to play a media
file from any other application, for instance, a
video clip in Camcorder or Favourites. One
exception is the AMR audio file format - AMR
files will, by default, be played by the Recorder
application.
(insert screenshot of RealOne Player in Playback
View)
Managing your media files
When you open the RealOne Player, you can see a
list of the media files stored in your phone’s memory.
If there are no files, No clips is displayed.
If you are using a memory card, you will also be
able to see a list of the media files that are stored on
the memory card.
zTip: Use the left [ and right ] joypad keys to
switch between these two lists.
In this List view, you can arrange your media files as
you choose by creating and deleting folders, moving
files, and re-naming items. If you have a memory
card, you can move files from the phone’s memory
to the memory card, and vice-versa.
If you have video or sound files which you play
frequently, you may want to add them to your
Favourites. You can then play a file directly from the
Now! screen, with one press of the Select key A.
!
To add a media file to Favourites
1. Use the joystick to highlight the file you want to
add to Favourites.
2. Press Options g and select Add to Favourites.
3. An icon representing the file should now appear
in the Favourites panel of the Now! screen.
109 Sendo X User Guide
12
RealOne™ Player
Playing media files
!
To play a media file
1. Use the joypad keys to scroll through the media
file lists and highlight the one you want to play.
2. Press Options g and select Play, or just press
Select A. The file will now play.
zTip: You can avoid having to scroll through the
lists of stored files to find a media file that you
have played recently. Press Options g, and
select Open, then Open recent. A list of the 6
most recently played files is shown. Use the
joypad and Select A key to select and play the
file.
!
To control the volume
Use the left [ and right ] joypad keys to
decrease or increase the volume.
To mute the sound completely, press [ until the
(insert icon) icon appears, or press Options g
and select Mute.
To turn the sound back on from mute, press ]
until the (insert icon) icon disappears, or press
Options g and select Unmute.
!
To stop or pause a playing media file
Press Stop d to stop the file playing. You can
play the file again from the beginning by
pressing Options g and selecting Play.
Press Pause g to pause playing. You can
resume playing the file from the point at which
you paused, by pressing Options g and
selecting Resume, or simply by pressing
Select A.
When a media file has finished playing, or when you
have paused or stopped it, the Options g menu
becomes available, offering the following options:
Select this To
Play Play the media file again, from the
beginning (Note: this option is not available
if you have pressed Pause).
Resume Resume playing the media file, from the
point at which it was paused (Note: this
option is only available if you have pressed
Pause).
Seek Move the current position in the media file
forwards or backwards.
Mute/Unmute Turn the sound off / turn it back on.
Save Save the media file to the phone’s memory,
or to a memory card if you have one.
Clip info Display information about a media file, such
as title, author, file type, and file size.
Add to
Favourites
Add a shortcut to the clip to your Favourites.
Settings Change the RealOne Player settings.
Help Activate the context sensitive help facility.
Exit Exit the RealOne Player.
110 Sendo X User Guide
12
RealOne™ Player
Playing files from the Internet
The RealOne Player lets you play video and sound
files directly from the Internet, without having to
store them in the phone’s permanent memory. This
is known as streaming.
!
To stream a media file from the Internet
1. Open the RealOne Player application.
2. Press Options g and select Open, then Open
URL.
3. Type in the URL (website address) of the site that
you want to stream content from.
4. The phone will connect to the site, and the file
will be downloaded and then played. You can
pause, resume and stop the file playing in the
normal way.
zNote: Before you can stream data, you must
have set up an Internet connection. See
Connection settings on Page 45 for details of
how to configure your phone’s connection
settings for Internet access.
Sending media files
You can send a media file to any other compatible
device.
!
To send a media file
1. In the List view, use the joystick to highlight the
media file you want to send.
2. Press Options g and select Send.
3. Select the sending method: Via MMS, Via Email,
Via Bluetooth or Via infrared. See the Messaging
on Page 62 chapter for information on sending
MMS and Email messages, and the Connectivity
chapter for more information about Bluetooth
and infrared connections.
RealOne Player settings
If you press Options g and select Settings, a list of
four categories is displayed:
•Video
•Playback
•Network
•Proxy
Select Video for the following settings:
Select Playback for the following settings:
Select this To
Performance Select On for higher framerate but lower
picture quality, or Off for slower framerate but
higher picture quality.
Auto. scale Select On to have automatic resizing of a video
image.
Select this To
Repeat Select On to have the media file start playing
again as soon as it has finished.
111 Sendo X User Guide
12
RealOne™ Player
Select Network for the following settings:
Select Proxy for the following settings:
Select this To
Default
Access Point
Set the Internet access point to be used (see
Connection settings on Page 45 for further
information)
Bandwidth Select Automatic to always get the best possible
delivery rate, or Fixed.
Maximum
bandwidth
Select the maximum bandwidth for streaming
content.
Connect
timeout
Change the waiting time for the initial server
connection when streaming content.
Server
timeout
Change the maximum time allowed before
discontinuing when no response is received
from the server.
Select this To
RTSP Proxy Select to enable or disable a proxy.
Hostname Enter a hostname.
Port Enter a port number which is available for
streaming. Ask your service provider if you are
not sure.
112 Sendo X User Guide
13
Internet and WAP
Chapter 13 Internet and WAP
This chapter explains how to view web and WAP
pages, using the phone’s built-in Internet and WAP
browsers. You can:
View web and WAP pages.
Bookmark page addresses for quick future
access.
Save pages for viewing off-line.
Add links to your favourite sites to the Favourites
pane in the Now! screen.
Download images, audio, video clips, Java
games and more to your phone (using the
Internet browser).
Stream audio and video content from a web site
(using the Internet browser), i.e. listen to or watch
clips without having to download them to your
phone’s memory.
Receive Push messages from your WAP service
provider. These are messages received via SMS
messages which can call up WAP pages. These
can be used to notify you about things such as
sports results, or weather forecasts.
Before you can use your browsers, you must have set
your phone up to be able to connect to the Internet.
The fastest and easiest way to do this is to visit http:/
/www.sendo.com/config to autoconfigure your
settings. The Sendo Easy Configurator sends an SMS
message to your phone containing the settings you
require. Alternatively, you can ask your service
provider to send you this information (if available).
See Connection settings for more details about your
phone’s connection settings.
zNote: These settings may have already been
configured on your phone by your service
provider. Check with your service provider for
details.
Using the Internet browser
The Internet browser lets you browse the web with
your phone. The browser’s Small Screen Rendering
technology means that web pages, including those
that use frames, are resized to fit nicely onto the
phone’s screen. Unlike some other phones, you do
not have to scroll horizontally to view a page
properly.
(insert screenshot of web page in Internet browser)
The Internet browser supports the HTTP protocol
(Hypertext transfer protocol). You can view web
pages which use:
•HTML - Hypertext markup language.
•XHTML - Extensible hypertext markup language.
•Frames - Sections of a web page, which contain
their own content.
zNote: Contact your service provider for
information about what Internet services are
available, tariffs, and how to use the services
provided.
!
To connect to the Internet
1. On the Menu screen, use the joypad to scroll to
the Internet icon and press Select A.
2. A default HTML page is diaplayed on the screen
giving general information about the Internet
113 Sendo X User Guide
13
Internet and WAP
browser and Sendo. Note that you have not
connected to the internet yet.
3. Press Options g, select Open and then select
Web Page, or just press 1.
4. Enter the web address (URL) of the web site you
want to access
zTip: Press up : on the joypad for a list of
previously entered addresses, or press down ;
to choose between prefixes and suffixes.
5. Press Ok g to open the web page. You will be
prompted whether you want to connect to the
server. Press Yes g.
zNote: You can also connect to the Internet by
opening a URL from any screen, for example,
from within an Email, or from the Favourites
pane in the Now! screen.
!
To disconnect from the Internet
Press Options g and select Disconnect.
or
Press and hold the End key f.
zNote: A short press on the End key f will take
you back to the Now! screen, but the Internet
connection will remain active.
The Open menu under Options provides the
following list of options:
Display modes
Press Press Options g and select Display for the
following display modes:
zTip: Press * to turn full screen mode on/off.
Press # to turn small screen on/off. Press 3
to turn image mode on/off.
Select this To
Web page Enter a new web address.
Typed URLs Display a list of previously entered addresses.
Bookmarks Open the bookmarks tab. See the Bookmarks
section below.
Home page Open your home page.
History list Display a list of recently visited web pages.
Select this To
Full screen Use the entire screen for browsing. This mode
is off by default.
Small screen Reformat web pages to fit your screen. If
disabled, the Internet browser will show web
pages without changing them.
Select iamges Enter image mode. This allows you to reload
and save images.
114 Sendo X User Guide
13
Internet and WAP
Navigate web pages
Page navigation will vary slightly depending on the
display mode.
zTip: Press 7 to open the help utility for the
Internet browser. Press Back d to go back to
the current web page.
The Navigation menu under Options provides the
following list of options:
Bookmarks
A bookmark consists of a bookmark title, web page
address (URL), and in some cases a user name and
password. Bookmarks enable you to access web
sites quickly, without having to type out the URL.
zNote: Your phone may have bookmarks pre-
installed for web sites other than
http://www.sendo.com. Sendo does not take
responsibility for the content or security of these
web sites.
Press 2 to open the Bookmarks list.
The following icons are used to denote different
types of web page:
•(insert icon) - your homepage.
•(insert icon) - a bookmarked web page.
•(insert icon) - the last visited page.
zNote: When you disconnect from the Internet,
the page you visited last is kept in memory until
you connect again and visit another web page.
General page navigation
Press To
Joypad up or
down
Scroll the page up/down.
Joypad left or
right
Navigate between page elements (for
example, links, buttons or form fields).
Select AActivate a page element (for example, follow
a link, click a button, or enter a form field).
3Go to the top of the page.
Small screen mode, off
Press To
Select AToggle between Scroll and Focus
navigation.
Joypad up, down,
left, right
Scroll in all directions in scroll mode.
Joypad up, down,
left, right
Change the focus between page elements
in focus mode.
Image mode, on
Press To
Joypad up, down,
left, right
Move between images.
Options gReload or save images.
Select this To
Previous Go back to the previously visited web page.
Next Go forward in the history of visited web pages.
Reload page Download the current web page again.
Stop loading Discontinue the download of a web page.
Go to top Scroll to the top of the current web page.
Add
bookmark
Add the current web page address to your
bookmarks (see below).
115 Sendo X User Guide
13
Internet and WAP
!
To create a bookmark from the bookmark list
1. Press Options g and select New folder/
bookmark.
2. Fill in the data fields - the Address field is the
only one that must be filled in (with a valid URL).
3. Press Options g and select Save.
zNote: From the bookmark list, you can edit,
delete, and rename a bookmark, by making the
appropriate selection from the Options g
menu.
!
To create a bookmark from a web page
Press Options g and select Add bookmark.
!
To send a bookmark
1. Use the up : and down ; joypad keys to
highlight the bookmark you want to send.
2. Press Options g and select Send.
3. Select the method of sending the bookmark -
SMS, Infrared, or Bluetooth.
zNote: Your phone can receive bookmarks via a
text message. To save a bookmark received in
this way, press Options g and select Save to
bookmarks while the message is open.
Searching
You can search the web directly without having to
visit a search engine first, or search for text in the
current web page.
!
To search the web
1. Press Options g, select Search and then select
Internet Search.
2. Enter the word(s) you want to search for and
press Ok g.
!
To search a web page
1. Press Options g, select Search and then select
Find in page.
2. Enter the word(s) you want to search for and
press Ok g.
3. To find the next occurence of the words(s), press
Find next g. To end the search, press
Stop d.
Saved pages
You can save a web page to the phone’s memory so
that you can browse it at leisure off-line. This is
useful for viewing pages containing information
which is seldom updated, for example road maps.
zTip: If you have a memory card, you can save
web pages to the card, instead of using the
phone’s memory.
!
To save a web page
While the web page you want to save is open,
press Options g and select Save page.
!
To view a saved web page
1. Open the Internet browser.
2. Open the Saved pages screen by pressing the
right ] joypad key.
116 Sendo X User Guide
13
Internet and WAP
3. Use the joypad to scroll to the saved web page
you want to view, and press Select A.
zNote: This does not start a connection to the
Internet.
In the Saved pages screen, you can connect to the
Internet to retrieve the current on-line version of the
web page, by selecting Reload from the
Options g menu.
Multiple windows
The Internet browser can handle more than one
open window, but will let you know before opening a
pop-up window. To manage multiple windows, press
Options g and select Windows. The following
options are displayed:
zTip: To disable pop-up windows, press 8 (or
use the menu) to open the Display settings.
Scroll down to the Pop-up windows and press
Select A to change the setting.
Service messages
A service message is a message from your service
provider, sent over the Internet. See Receiving service
messages for more information.
!
To view a new service message while browsing
1. Press Options g and select Read service msgs.
zNote: This option is not available if no new
service messages have been received.
2. Use the joypad to scroll to the service message
to open, and press Select A.
Downloading content
You can download content such as images,
polyphonic ring tones, video clips, and Java games
from the Internet to your phone. Once downloaded,
the items can be accessed from the appropriate
feature on your phone, for example, video clips will
be stored in the Video Album.
!
To download an item from a web page
1. Highlight the item using the joypad.
2. Press Options g, select Manage transfers and
select Open/install. Downloading will now
commence.
zNote: Not all content is free to download. You
may have to pay to download some items. In
this case, you may be prompted whether you
want to Accept g or Cancel d the
download after following the steps outlined
above. You may also be able to see details
about the item before you download it, such as
a description, and the cost to download.
Contact your service provider to find out if this
service is available.
Select this To
Switch windows Set the focus to the previous window.
Close window Close the current window.
Window list List the current open windows.
117 Sendo X User Guide
13
Internet and WAP
Adding a URL to Favourites
If you access a web page frequently, as well as
bookmarking it, you can also add the page’s URL
(address) to your Favourites, so that you can access
the page directly from the Favourites pane in the
Now! screen, or from Favourites (insert icon) in the
Menu screen. See Favourites Pane for more details.
!
To add a URL to Favourites
Press Options g and select Add to favourites.
Sending URLs and Internet content
You can send the addresses of your favourite web
sites to friends and family, as well as forwarding
content such as ring tones and images.
Simply use the joypad to highlight the URL or item
you want to send, then press Options g, select
Tools and select Send URL as. Select from the
sending options available.
Clearing the cache
The cache is a part of your phones memory which is
used to store data temporarily. When you browse the
Internet, the information and services you access are
stored in the cache. This can make accessing the
same web pages in the future, much faster. However,
you may want to clear the cache at the end of a
browsing session, especially if you have accessed
confidential information.
!
To clear the cache
Press Options g and select Clear cache.
Security
When you are browsing, the security indicator (insert
graphic) is used to indicate that the data
transmission between the phone and the browser
gateway or server is encrypted and secure.
zNote: This does not guarantee that the
connection between the gateway and the
content server (where web page contents are
stored) is secure. It is up to the service provider
to ensure that this connection is secure.
Settings
Press Options g and select Settings to display the
following list of browser settings, which you can
change:
Display Tab
Setting Description
Show images Select Yes to view images when you are
browsing, or No to download text only.
Show
animations
Select Yes to view animations when you are
browsing, or No to download text only.
Enable
JavaScript
Select Yes to allow JavaScript to be run when
you are browsing, or No to disable. Note, that
some web pages may not work as intended
without JavaScript.
Pop-up
windows
Select Yes to allow pop-up windows to be
displayed when you are browsing, or No to
disable. Note, that some sites depend on pop-
up windows for displaying additional
information.
118 Sendo X User Guide
13
Internet and WAP
General Tab
Setting Description
Connection Choose between the following options for
establishing an Internet connection:
Always ask which access point to use.
Use default access point, but warn before
establishing a connection.
Automatically connect through the default
access point.
Default
connection
Set the access point used to connect to the
Internet.
Home page Set your home page.
Prefixes and
suffixes
The browser can complete addresses by
adding prefixes (such as "www") at the start of
an address, and suffixes (such as "com") at the
end. For example, add "no" to the list of suffixes
if you access many Norwegian Web sites, or
add "com.au" for Australian sites.
Note that prefixes and suffixes you add to the
list must be separated by a comma.
If you select a new prefix or suffix while typing
in an address, the browser will attempt to
replace the current prefix or suffix.
Advanced Tab
Setting Description
Cache size
(KB)
Specify how much space the Internet browser
should use to store (cache) local copies of web
pages.
Accept
cookies
Select Yes to enable cookies, Ask me to be
prompted, and Reject to disable them.
Enable proxy A proxy server can speed up Internet
communication or act as interpreter between
the Internet browser and a special service.
HTTP proxy
host/port
Ask your service provider for information about
host name (or IP address) and port number.
119 Sendo X User Guide
13
Internet and WAP
Using the WAP browser
The WAP browser lets you browse WAP pages with
your phone.
(insert screenshot of page in WAP browser)
Unlike HTML web pages, WAP pages tend to be a
smaller file size and load faster. You may find this
useful for certain information such as traffic updates
or travel timetables.
zNote: Contact your service provider for
information about what WAP services are
available, tariffs, and how to use the services
provided.
!
To connect to the Internet using WAP
1. On the Menu screen, use the joypad to scroll to
the WAP icon and press Select A, or press and
hold numeric key 2 2, the WAP shortcut key.
2. A list of bookmarked WAP sites is displayed.
Your homepage appears at the top of the list.
3. Use the up : and down ; joypad keys to scroll
through the list. As you do so, the WAP URL (web
address) of the WAP site appears at the bottom
of the screen.
4. Press Select A to open the page of your choice.
5. You will be prompted whether you want to
connect to the server. Press Yes g.
zNote: You can also connect to the Internet by
opening a WAP page address from any screen,
for example, from within an Email, or from the
Favourites pane in the Now! screen.
!
To disconnect from the Internet
Press Options g and select Disconnect.
or
Press and hold the End key f.
zNote: A short press on the End key f will take
you back to the Now! screen, but the WAP
connection will remain active.
Navigating with the browser
Once you have a WAP connection, you can use the
browser to navigate to the pages of your choice.
zNote: You can switch to other features on your
phone using the Menu key s, while
maintaining a WAP connection.
!
To enter a WAP page address
1. Press Options g and select Go to WAP
address.
2. Use the numeric keypad to enter the URL of the
WAP page required in the Go to: field.
zTip: As a shortcut, you can just start to type in a
URL while the browser is open - the Go to: field
will automatically appear.
3. Press Select A.
!
To go to a WAP page you have viewed previously
1. Press Options g and select History to display a
list of URLs of the WAP pages that the browser
has been to previously in this session.
120 Sendo X User Guide
13
Internet and WAP
zNote: The history list is cleared each time you
disconnect from the Internet.
2. Use the up : and down ; joypad keys to scroll
to the URL of the WAP page you want to view.
3. Press Select A.
zTip: Pressing Back d will take you back to the
previous WAP page when browsing.
Bookmarks
A bookmark consists of a bookmark title, WAP page
address (URL), WAP access point, and in some
cases, a user name and password. Bookmarks
enable you to access WAP sites quickly, without
having to type out the URL.
zNote: Your phone may have bookmarks pre-
installed for WAP sites. Sendo does not take
responsibility for the content or security of these
sites.
When you open the WAP browser, a list of all your
bookmarks is displayed. You can return to this list at
any time during a browsing session by pressing
Options g and selecting Bookmarks.
The following icons are used to denote different
types of WAP page:
(insert icon) - your homepage.
(insert icon) - a bookmarked web page.
(insert icon) - the last visited page.
zNote: When you disconnect from the Internet,
the page you visited last is kept in memory until
you connect again and visit another WAP page.
!
To create a bookmark from the bookmark list
1. Press Options g and select Add bookmark.
2. Fill in the data fields - the Address field is the
only one that must be filled in, with a valid WAP
URL.
3. Press Options g and select Save.
zNote: From the bookmark list, you can edit,
delete, and rename a bookmark, by making the
appropriate selection from the Options g
menu.
!
To create a bookmark from a WAP page
Press Options g and select Save as bookmark.
!
To send a bookmark
1. Use the up : and down ; joypad keys to
highlight the bookmark you want to send.
2. Press Options g and select Send.
3. Select the method of sending the bookmark -
SMS, Infrared, or Bluetooth.
zNote: Your phone may receive bookmarks via
text message. To save a bookmark received in
this way, press Options g and select Save to
bookmarks while the message is open.
Saved pages
You can save a WAP page to the phone’s memory so
that you can browse it at leisure off-line. This is
useful for viewing pages containing information
which is seldom updated, for instance road maps.
121 Sendo X User Guide
13
Internet and WAP
zNote: If you have a memory card, you can save
WAP pages to it, instead of using the phone’s
memory.
!
To save a WAPpage
While the WAP page you want to save is open,
press Options g and select Save page.
!
To view a saved WAP page
1. Open the WAP browser.
2. Open the Saved pages screen by pressing the
right ] joypad key.
3. Use the joypad to scroll to the saved WAP page
you want to view, and press Select A.
zNote: This does not start a connection to the
Internet.
In the Saved pages screen, you can connect to the
Internet to retrieve the current on-line version of the
WAP page, by selecting Reload from the
Options g menu.
Service messages
A service message is a message from your service
provider, sent over the Internet. See Receiving service
messages for more information.
!
To view a new service message while browsing
1. Press Options g and select Read service msgs.
zNote: This option is not available if no new
service messages have been received.
2. Use the joypad to scroll to the service message
to open, and press Select A.
Adding a URL to Favourites
If you access a WAP page frequently, as well as
bookmarking it, you can also add the page’s URL
(address) to your Favourites, so that you can access
the page directly from the Favourites panel in the
Now! screen, or from Favourites (insert icon) in the
main Menu screen. See Favourites Pane for more
details.
!
To add a U R L to Favourite s
Press Options g and select Add to favourites.
Sending WAP URLs
You can send the addresses of your favourite WAP
sites to friends and family.
Simply use the joypad to highlight the WAP URL you
want to send, then press Options g and select
Send. Select from the sending options available.
Clearing the cache
The cache is a part of your phone’s memory which is
used to store data temporarily. When you browse the
Internet, the information and services you access are
stored in the cache. This can make accessing the
same WAP pages in the future, much faster.
However, you may want to clear the cache at the end
of a browsing session, especially if you have
accessed confidential information.
!
To clear the cache
Press Options g and select Clear cache.
122 Sendo X User Guide
13
Internet and WAP
Security
When you are browsing, the security indicator (insert
graphic) is used to indicate that the data
transmission between the phone and the browser
gateway or server is encrypted and secure.
zNote: This does not guarantee that the
connection between the gateway and the
content server (where WAP page contents are
stored) is secure. It is up to the service provider
to ensure that this connection is secure.
Settings
Press Options g and select Settings to display the
following list of browser settings, which you can
change:
Select this To
Default
access point
Press Select A to open a list of all available
access points, from which you can choose.
Show images Select Yes to view images when you are
browsing, or No to download text only.
Font size Select from 5 text sizes in the browser, from
Smallest, to Largest.
Cookies Select Allow to enable cookies, and Reject to
disable them. A cookie is a piece of data which
a web site stores on your hardware (in this
case, your phone), after you have browsed it.
The data may include information about how
you have used the web site.
Conf. DTMF
sending
Select Always if you want to always have to
confirm the sending of DTMF tones, or First
time only. See Sending DTMF signals for more
information on sending DTMF tones.
Text wrapping Select Off if you don’t want the text in a
paragraph to automatically wrap, or On if you
do.
Select this To
123 Sendo X User Guide
14
Games
Chapter 14 Games
Your phone c omes with the following games
installed and ready to play:
Sendo Pinball - a variation on the classic pinball
game.
Sendo Farm - a resource management game for
one player, the object being to build your own
virtual farm.
This chapter describes how to play these games.
You can download other games to your phone
directly from the Internet. For example, there are
more games available to download at
www.sendo.com/shop.
You can also install games that you have received
from another device, via Email, or via a Bluetooth or
an infrared connection.
zNote: Extra games consume memory. Your
phone does not have enough memory to install
an infinite number of games. If the phone starts
to run low on memory, you may have to remove
a game that you have installed.
See Installing a Java application for details of how to
install a new game on your phone, and Removing a
Java application for details of how to remove an
installed game.
zWarning: Games which have not been supplied
by Sendo are not guaranteed to work correctly,
and you install them at your own risk. Product
failures caused by any applications not
approved by Sendo will not be covered by your
warranty.
Sendo Pinball
Play Sendo’s variation on the classic pinball game.
The aim of the game is to grab and secure letters to
spell out S-E-N-D-O.
<Add splash screen>
!
Start a game of Sendo Pinball
1. From the Menu screen, use the joypad to scroll
to Games and press Select A.
2. Scroll through the list of available games to
Sendo Pinball and press Select A.
Playing Sendo Pinball
To win the game, you must first hit the Message
Letter Rotator to score letters.
Now remove the door to the antenna by activating
the antenna access spinner. The longer the spinner
turns, the longer the door is left open.
Complete the game with a skill shot reaching the
Antenna sinkhole. The antenna rotates to align with
the Info Screen for a good reception and the letter is
secured: you’ll receive bonus points.
You can keep on securing letters (and gaining bonus
points) until you have spelled S-E-N-D-O. This wins
you a super bonus and you can start again.
!
To play Sendo Pinball
Press the 7, 8 or 9 key to launch your
ball with the plunger.
Press the 1 or 4 key to operate the Left
Flipper
124 Sendo X User Guide
14
Games
Press the 3 or 6 key to operate the Right
Flipper.
Use the *, 0 or # key to Pause the game.
zTip: Use the joystick to give the Pinball Machine
a bump if you need help; don’t overdo it or you
risk a “Tilt”.
Sendo Pinball options
Press Options g and select ? to display the
following list of options:
Sendo Farm
The object of the game is to build a virtual farm
where you’re the farmer. You can grow crops, rear
livestock and sell your produce at the local shop. The
more care you take of the farm, the more money
you can make, and the bigger and better the farm
can become. Your ultimate aim is to win all 8
farming trophies available.
<Add splash screen>
!
To start a game of Sendo Farm
1. From the Menu screen, use the joypad to scroll
to Games and press Select A.
2. Scroll through the list of available games to
Sendo Farm and press Select A.
3. Select New game to start a new game or
Continue to contunue a previously saved game.
Playing Sendo Farm
When the game begins you have a small amount of
money available. Use this cash to buy any seeds you
can afford at the shop. You must plant the seeds and
water them in order to grow produce which you can
sell back to the shop. As you sell the produce and
make more money you will be able to afford more
seeds, chickens, cows and even add extensions to
your farm.
zTip: You can save the game at any time and
return to it later by pressing Options d and
selecting Save and exit.
!
To play Sendo Farm
Use the joypad to move the farmer up :, down
;, left [ and right ].
Press Select A to perform an action or confirm a
choice. For example, if you are standing next to a
crop when you press Select A, the crop is
watered.
To end the day, use the joypad to take the farmer
to the bedroom and then press Select A. If you
don’t do this, the day ends when the clock
reaches 22:00.
Press Options d to exit the game. You can
choose whether you want to save your current
game or not.
Select this To
tbc Switch background music on or off.
Switch sound effects on or off.
Set the volume level for the background music.
Set the volume level for the sound effects.
125 Sendo X User Guide
14
Games
Press Items g to check your full Inventory and
current status, and to change game settings.
Press 1 at any time for Help.
zTip: There are some occasions when pressing
Select A results in a choice. For example, when
you are in the shop you can either buy or sell.
You can also choose what you want to buy or
sell, and in what quantity. Use the joypad to
make your selections and press Select A to
confirm.
Sendo Farm options
Press Options d to display the following list of
options:
Remote Account
Sendo Farm allows you to play against other gamers
using a remote account. Once you have set up an
account, you can rank your Sendo Farm games
against other players and play challenges.
zNote: Remote accounts and details of the
facilities and costs is dependent on your service
provider. Contact your service provider for
further information.
!
To set up a remote account
1. Select the Upload status option from the Services
menu.
2. Press Ok g and enter a username.
3. Press Ok g and you will then be prompted to
select a connection point.
Your username is sent to the Sendo Farm registration
server, that will verify that the name is unique and
valid. If the username passes these tests an account
will be created for you. If not, an error message is
sent back, prompting you to retry.
Upon successful registration, your username and
password are sent back to the game. You can view
your username and password by selecting the View
account details option from the Services menu.
!
To rank your performance
1. Select the Upload status option from the Services
menu.
The entire game status (of the current game) is
uploaded to the game server. You will then receive a
high score based on your game progress and your
current and previous ranking compared to other
players.
Select this To
Sound Set music volume.
Set sound effects volume.
Services Account details - Display your username and
password if you have set up a remote account.
Upload status - Upload the current game status
to your remote account.
Challenge details (if you are taking part in a
challenge) - Display the current challenge
details.
Save and Exit Save the current game and exit Sendo Farm.
Exit Exit Sendo Farm without saving the game.
126 Sendo X User Guide
14
Games
!
To start a new challenge
1. Select the Start new challenge option when you
start Sendo Farm.
2. A list of currently available challenges is sent to
the game. Challenges arrive in the form of the
challenge name and description.
3. Scroll to the challenge you wish to play and
press OK g.
Once a challenge is accepted a new game starts
and a separate saved game is created. This can
be saved without overwriting the main game.
This way, you can switch between the main
game and challenge game without affecting
either.
The challenge details can be recalled by
selecting the Challenge details option from the
Services menu.
zNote: You can only take part in one challenge
at a time.
4. Select the Upload game status option from the
Services menu to update the game server with
your current challenge status. The server will
then check to see if you have met the challenge
criteria.
127 Sendo X User Guide
15
Managing Applications
Chapter 15 Managing Applications
This chapter looks at how you can install and
remove applications.
zNote: Applications is just a technical term for
what are referred to, in other chapters of this
guide, as features. The words “application”,
“program”, and “feature” can be used
interchangeably in this context.
Your phone has two separate management tools;
Program Manager, and Java Apps. Both can be
accessed from Tools (insert icon) in the main Menu
screen.
The Program Manager feature enables you to:
Install any (non-Java) applications and software
packages which are compatible with your phone.
View which applications are currently installed on
the phone.
Remove applications and software packages
which you no longer require.
Check the phone’s memory consumption.
The Java Apps. feature enables you to:
Install any J2ME Java application to your phone.
View the Java applications currently installed on
the phone.
Remove Java applications which you no longer
require.
Program Manager
The Program Manager tool is used to install and
remove non-Java applications, and to view the
phone’s memory consumption.
!
To open the Program Manager
1. In the main Menu screen, use the joypad to
scroll to the Tools icon, and press Select A.
2. In the list of tools that is displayed, scroll to Prog.
Mgr. and press Select A (or press Options g
and select Open).
When you have opened the Program Manager, a list
is displayed of:
Applications which have been installed, and that
can be removed (indicated by (insert icon)).
Applications which have been partially installed
(indicated by (insert icon)).
Installation files, from which an application can
be installed.
zNote: Only Symbian Standard Installation files
(with the extension .sis) can be used by Program
Manager to install applications to your phone.
The following list of options is available from the
Program Manager main view, by pressing
Options g:
Select this To
View details View an application’s details, e.g. name, size,
type, and supplier.
View
certificate
View security certificate details attached to an
application (if available).
128 Sendo X User Guide
15
Managing Applications
Installing an application
You can install applications specifically intended for
the phone, or any application which is designed to
run on a Symbian operating system.
zNote: If you install an application which was not
intended for the phone, it may look very
different to, and function differently from, the
other applications which your phone was
supplied with.
To install a Symbian-compatible application, you
must have a SIS (Symbian Standard Installation) file
from which to install the application.
A SIS file can be received in a number of ways:
Transferred from your personal computer using
Sendo PC Connect. (See Connecting to your PC).
Downloaded from the Internet, e.g. from http://
www.sendo.com/shop.
Sent in an SMS.
Sent as an Email attachment.
Sent via an infrared or a Bluetooth connection.
zWarning: Applications which are not approved
by Sendo are not guaranteed to work correctly
or securely, and you install them at your own
risk. Product failures caused by applications not
approved by Sendo will not be covered by your
warranty.
!
To install an application from a SIS file
In the Program Manager main view, use the
joypad to scroll to the SIS file required, and press
Select A.
Or
Locate the SIS file in another location on the
phone. For example, if the SIS file has been sent
as an Email attachment, open the Email from
your Mailbox, and go to the Attachments view.
Once the SIS file is located, highlight it using the
joypad, and press Select A.
Installation will now begin.
During installation, if the Program Manager detects
that the software being installed does not have a
digital signature or a security certificate, a warning
will be displayed about the risks of installation. You
will be given the option of cancelling the installation.
zWarning: You should not install any software
unless you are absolutely sure of its origin and
contents.
Once all security checks have been carried out,
installation is completed.
Install Install an application to the phone.
Remove Uninstall an application.
View log View a log of applications previously installed
to the phone, in chronological order.
Send log Send the installation log via SMS or Email.
Memory Open the memory view to access details about
the phone’s memory consumption.
Help Access the phone’s context-sensitive help
facility.
Exit Exit the Program Manager.
Select this To
129 Sendo X User Guide
15
Managing Applications
Removing an application
You can remove an application that you have
installed at any time.
!
To remove an application
1. In the Program Manager main view, use the
joypad to scroll to the application you want to
remove.
2. Press Options g and select Remove.
3. You will be prompted whether you are sure you
want to remove the application. Press Yes g or
No d accordingly.
zWarning: Be careful when removing software.
Sometimes, removing one application may
cause another associated application not to
work properly. To re-install an application that
you have removed, you must have the original
software installation package, or a full back-up
of the application.
Memory consumption
Your phone has a finite amount of internal memory
available, which different applications, files, and
other objects must share. See Shared memory for
more information.
You can use the Program Manager to see how much
memory has been consumed, and how much is
available.
!
To open the Memory view
From the Program Manager main view, press
Options g and select Memory.
zNote: If you have an external memory card
installed on your phone, there will be two
memory views to select; Phone memory and
Memory card. Otherwise, you will only be able
to see the Phone memory view.
In each memory view, a list of applications which use
shared memory is displayed, next to how much
memory is being used by each. Memory
consumption is shown in kilobytes (kB). At the
bottom of the list, you can also see the total amount
of memory in use, and the total amount of free
memory.
(insert screenshot of memory view)
zTip: If the phone is running low on memory, you
can free memory up by deleting unwanted items
such as documents, images, video clips, sound
files, contacts, messages, or calendar entries. If
you have an external memory card installed,
you can free up phone memory by moving
objects to the memory card.
130 Sendo X User Guide
15
Managing Applications
Java Apps.
The Java Apps. tool is used to download Java (J2ME)
applications to your phone, and to remove them.
Many of the games that you can download from the
Internet are Java applications (sometimes also called
midlets).
!
To open the Java Apps. tool
1. In the main Menu screen, use the joypad to
scroll to the Tools icon, and press Select A.
2. In the list of tools that is displayed, scroll to Java
and press Select A (or press Options g and
select Open).
In the Java Apps. main view, you can see a list of all
Java applications that have been installed. You can
launch Java applications from here, or remove
them.
zTip: When you install a Java application, you
can choose to add it to your Favourites. The
application can then be opened by selecting its
icon from the Favourites panel in the Now!
screen, or from Favourites (insert icon) in the
main Menu screen, so you don’t have to open
the Java Apps. tool every time.
The following list of options is available from the
Java Apps. main view, by pressing Options g:
Installing a Java application
You can install any J2ME Java application to your
phone.
zNote: The phone does not support the
installation of PersonalJava applications.
To download a Java application, you must have a
Java installation (JAR) file, with the extension .jar or
.jad.
Select this To
Open Launch the application.
View details View an application’s details, e.g. name, size,
type, and supplier.
Settings Change the settings available.
Remove Uninstall an application.
Go to URL
address
Start a data connection and view extra
information about a Java application.
Update Start a data connection and check if there is an
update available for a Java application.
Add to
favourites
Create a shortcut to launching the Java
application in your Favourites.
Help Access the phone’s context-sensitive help
facility.
Exit Exit Java Apps.
131 Sendo X User Guide
15
Managing Applications
A JAR file may be received in a number of ways:
Transferred from your personal computer using
Sendo PC Connect. (See Connecting to your PC).
Downloaded from the Internet, e.g. from http://
www.sendo.com/shop.
Sent in an SMS.
Sent as an Email attachment.
Sent via an infrared or a Bluetooth connection.
zWarning: Java applications which are not
approved by Sendo are not guaranteed to work
correctly or securely, and you install them at
your own risk. Product failures caused by
applications not approved by Sendo will not be
covered by your warranty.
!
To install an application from a JAR file
1. In the Java Apps. main view, press the right
joypad key ] to take you to the Install view.
2. Use the joypad to scroll to the JAR file required.
3. Press Options g and select Install.
zNote: You can also install a JAR file from
another location on the phone. For instance, if
the JAR file has been sent as an Email
attachment, open the Email from your Mailbox,
and go to the Attachments view. Once the JAR
file is located, highlight it using the joypad, and
press Select A.
4. Press Yes g to confirm the installation.
Installation will now begin.
zNote: If you try to install a Java application and
the JAR file is missing, the phone may ask you to
download it. If there is no Access Point defined
for Java Apps., you will be asked to select one.
When downloading a JAR file, you may be
asked to enter a user name and password to
access the server. You can obtain these from the
supplier or manufacturer of the Java
application.
During installation, if the Program Manager detects
that the software being installed does not have the
appropriate security, a warning will be displayed
about the risks of installation. You will be given the
option of cancelling the installation.
zWarning: You should not install any software
unless you are absolutely sure of its origin and
contents.
Once all security checks have been carried out,
installation is completed. The phone will notify you
of this.
!
To add a Java application to Favourites
1. In the Java Apps. main view, use the joypad to
highlight the installed Java application you
require.
2. Press Options g and select Add to favourites.
You can now launch the application from the Now!
screen, and from the Menu screen, as well as from
the Java Apps. tool.
132 Sendo X User Guide
15
Managing Applications
Removing a Java application
You can remove a Java application that you have
installed at any time.
!
To remove a Java application
1. In the Java Apps. main view, use the joypad to
scroll to the Java application you want to
remove.
2. Press Options g and select Remove.
3. You will be prompted whether are sure you want
to remove the Java application. Press Yes g or
No d accordingly.
Java Apps. settings
You can change the following settings by pressing
Options g and selecting Settings from the Java
Apps. main view:
Select this To
Access point Select an Internet access point to be used by
the application for downloading extra data.
Network
connection
Some Java applications may require a data
connection to be made with a defined access
point. Select one of the following:
Allowed - allow the connection to take place
without notifying you.
Ask first - ask before making the connection.
Not allowed - do not allow any connections to
be made.
133 Sendo X User Guide
16
Extras
Chapter 16 Extras
This chapter tells you about various other features
that your phone has. These features can all be
accessed from the Menu screen - some have their
own feature icon, while the rest are located in the
Extras folder.
Document Viewer
Use the Document Viewer to view the following types
of files:
Microsoft® Word™ documents.
Microsoft® Excel™ spreadsheets.
Microsoft® PowerPoint™ presentations.
Adobe® Acrobat™ PDF documents.
Compressed (Zip) files.
The Companion software supplied with your phone
contains an additional Document Viewer plug-in that
will enable you to view other document formats on
your phone. Refer to the Document Viewer plug-in
section below for more details.
!
To open the Document Viewer
1. In the Menu screen, use the joypad to scroll to
the Doc Viewer icon.
2. Press Select A, or press Options g and select
Open to open the Document Viewer.
zNote: The Document Viewer will be launched
automatically when you open an Email
attachment in any of the supported file formats.
Using the Document Viewer
Each type of document has different display options
as each type has different features.
!
To view a d o cume n t
1. Use the up : and down ; joypad keys to select
a document to view. Press Select A, or press
Options g and select Open. The document is
displayed.
2. You can change the view of a document by
pressing Document g or Spreadsheet g.
Use this option to choose the size of the display,
zoom in and out, etc.
zTip: Use the joypad to move around the whole
document.
!
To send a document
1. Open the document you want to send, or
highlight it in the main Document Viewer
document list.
2. Press Options g and select Send.
3. Select a method of sending the document - Via
e-mail, Via infrared, or Via Bluetooth.
To find out how to send documents via a Bluetooth
or infrared connection, see Connectivity.
4. If you have selected Via e-mail, a new message
screen is displayed. Send your message in the
normal way. For more information see Creating
and sending messages.
134 Sendo X User Guide
16
Extras
Document Viewer plug-in
The Companion software supplied with your phone
contains an additional Document Viewer plug-in.
This plug-in allows you to view a large range of
other document formats on your phone:
Standard Word Processing Formats:
ANSI Text (7 & 8 bit) All versions
ASCII Text (7 & 8 bit v. available) All versions
Corel WordPerfect for Windows V. 8.0
HTML Thru V. 3.0
Ichitaro V. 5.0 and 6.0
Ichitaro V. 8.0, 9.0 and 10.0
Lotus AMI/AMI Professional Thru V. 3.1
Microsoft Rich Text Format (RTF) All versions
Microsoft Windows Works Thru V. 4.0
Microsoft Windows Write Thru V. 3.0
Microsoft Word Thru V. 6.0
Microsoft Word V. 4.0 - 6.0
Microsoft Word 2000 Word 2000
Microsoft Word 2002 Word 2002 (XP)
Microsoft Word 97 Word 97
Microsoft Word 98 Word 98
Microsoft Word for Windows Thru V. 7.0
Microsoft WordPad All versions
Microsoft Works Thru V. 2.0
Microsoft Works (Mac) Thru V. 2.0
Novell WordPerfect for Windows Thru V. 7.0
Unicode Text All versions
WordPerfect Thru V. 7.0
Spreadsheet Formats:
Lotus 1-2-3 (DOS & Windows) Thru V.5.0
Lotus 1-2-3 for SmartSuite 97 SmartSuite 97
Lotus 1-2-3 SmartSuite for the Millennium
Lotus 1-2-3 Charts (DOS & Windows) Thru V. 5.0
Lotus 1-2-3 (OS/2) Thru V. 2.0
Lotus 1-2-3 Charts (OS/2) Thru V. 2.0
Lotus Symphony V. 1.0,1.1 & 2.0
Microsoft Excel 97 Excel 97
Microsoft Excel 98 Excel 98
Microsoft Excel 2000 Excel 2000
Microsoft Excel 2002 Excel 2002 (XP)
Microsoft Excel Windows V. 2.2 - 7.0
Microsoft Excel Macintosh V. 3.0 - 4.0
Microsoft Excel Charts V. 2.x - 7.0
Microsoft Windows Works Thru V. 4.0
Microsoft Works (DOS) Thru V. 2.0
Microsoft Works (Mac) Thru V. 2.0
Mosaic Twin Version 2.5
QuattroPro for DOS Thru V. 5.0
QuattroPro for Windows Thru V. 10
VP Planner 3D Version 1.0
Standard Graphics Formats:
Binary Group 3 Fax All versions
BMP (RLE, ICO, CUR, & OS/2 DIB) Windows
CDR (if BMP image is embedded in it) V. 2.0 - 9.0
CGM ANSI, CALS, NIST, V. 3.0
DCX (multi-page PCX) Microsoft Fax
EMF Windows Enhanced Metafile
EPS If TIFF is embedded
GIF - Graphics Interchange Format CompuServe
JFIF (JPEG not in TIFF format) All versions
JPEG All versions
PCX PC Paintbrush
PNG Version 1.0
SDW Ami Draw
TIFF Thru V. 6
TIFF CCITT Group 3 & 4 Fax Systems
WMF Windows Metafile
High-End Graphics Formats:
PDF - Portable Document Format Acrobat version 2.1,
3.0, 4.0, 5.0
Visio 4,0, 5.0 and 2000
Presentation Formats:
Corel Presentations V. 8.0
Novel Presentations V. 3.0 & 7.0
Freelance 96 for Windows 95 No specific version
Freelance for SmartSuite 97 SmartSuite 97
Freelance SmartSuite for the Millennium
Freelance for Windows V. 1.0 & 2.0
135 Sendo X User Guide
16
Extras
Freelance for OS/2 Thru V. 2.0
Microsoft PowerPoint for Windows Thru V. 7.0
Microsoft PowerPoint 97 PPT 97
Microsoft PowerPoint 98 PPT 98
Microsoft PowerPoint 2000 PPT 2000
Microsoft PowerPoint 2002 PPT 2002 (XP)
Microsoft PowerPoint for Macintosh V. 4.0
Compressed & Encoded Formats:
MIME (text mail) No specific version
UUEncode No specific version
Other Formats:
MSG (text only) Microsoft Outlook Mail format
vCard Electronic Business Card Versit Version 2.1
PKZip No specific version
Self UnZIPping .EXE No specific version
The Companion software contains instructions about
how to download this plug-in to your phone.
Calculator
You can use the calculator to perform any of the
standard operations for which you would normally
use a handheld calculator. The calculator performs
basic arithmetic; addition, subtraction,
multiplication, and division.
!
To open the calculator
1. In the Menu screen, use the joypad to scroll to
the Calculator icon.
2. Press Select A, or press Options g and select
Open to open the Calculator.
Using the calculator
When you open the calculator, you can see a blank
sheet where calculations will be performed. To the
right of this, the mathematical symbols that you can
use are displayed.
(insert screenshot of calculator)
!
To enter numbers and perform calculations
1. Use the numeric keypad to enter a number. Press
the Hash # key to insert a decimal point. If you
make a mistake, press the Clear key r to erase
the last digit entered.
2. Use the joypad to scroll through the
mathematical symbols to the one that you
require, and press Select A.
3. Enter another number using the numeric
keypad.
4. Use the joypad to scroll to the = symbol, and
press Select A to perform the calculation. The
answer will be displayed.
zNote: The calculator has limited accuracy, and
rounding errors may occur.
zTip: You can perform several calculations, one
after the other. Use the (insert symbols) buttons
to move through the sheet and view your
previous calculations.
!
To clear the current calculation or displayed number
Press and hold the Clear key r.
or
Press Options g and select Clear screen.
136 Sendo X User Guide
16
Extras
!
To retrieve the result of the last calculation
Press Options g, and select Last result.
Using the memory functions
The symbols (insert MS symbol) and (insert MR
symbol) denote Memory Save and Memory Recall,
respectively.
Select (insert MS symbol) to save a number to
memory.
Select (insert MR symbol) to recall a number from
memory.
Converter
Use the converter to convert various types of
measures from one unit to another.
!
To open the converter
1. In the Menu screen, use the joypad to scroll to
the Extras icon.
2. Press Select A, or press Options g and select
Open to open the Extras folder.
3. Use the joypad keys to scroll to Converter icon.
4. Press Select A, or press Options g and select
Open to open the converter.
Using the converter
The following conversion types are possible:
Currency
Length
Mass
Volume
Area
Pressure
Power
Energy
Velocity
Time
Tempe r a t u r e
!
To perform a conversion
1. Use the joypad to scroll to the Type field and
press Select A to display a list of possible
conversion types.
2. Scroll to the conversion you want to perform and
press Select A, or OK g.
3. Scroll to the first Unit field and press Select A to
display a list of available units. Select the unit
that you want to convert from.
4. Scroll to the next Unit field, and repeat the above
step for the unit you want to convert to.
5. Scroll to the first Amount field, and enter the
numerical value you want to convert, using the
numeric keypad. The converted value is
displayed in the second Amount field.
You can insert a decimal point in a value by pressing
the Hash key #.
137 Sendo X User Guide
16
Extras
Currency conversion
Before performing a currency conversion, you must
set the base currency, and exchange rate. You will
probably want to set your domestic currency as the
base currency, from which the exchange rate for all
other currencies is set.
Your phone gives you the option of downloading
current exchange rates from a currency server, rather
than having to find them out for yourself and enter
them manually.
!
To set the exchange rates
1. Use the joypad to scroll to the Type field and
press Select A to display a list of possible
conversion types. Select Currency as the
conversion type.
2. Press Options g and select Currency rates. A
list of currencies is displayed, with the current
base currency at the top.
3. Scroll to a currency that you wish to convert,
press Options g and select Set rates to
download the current exchange rate from the
currency server.
zNote: You may be charged for connecting to the
network to download exchange rates.
4. Alternatively, you can input the exchange rate
manually, using the numeric keypad.
zNote: You need to know the approximate
current rate of exchange against your base
currency in order to enter it manually. For
example, if you have set the Euro (EUR) as your
base currency, and 1 UK pound sterling (GBP) is
currently equal to approximately 1.5 Euros, you
should enter 1.5 as the exchange rate for the
UK pound sterling.
5. Repeat for all currencies that you want to
perform conversions on.
Downloading exchange rates
The following options are available when
downloading exchange rates:
!
To set the base currency
1. Use the joypad to scroll to the Type field and
press Select A to display a list of possible
conversion types. Select Currency as the
conversion type.
2. Press Options g and select Currency rates. A
list of currencies is displayed, with the current
base currency at the top.
Select this To
Download
method
Select how exchange rates are downloaded.
Manual - selected exchange rates are
downloaded to your phone once only.
Automatic - selected exchange rates are
automatically downloaded to your phone on a
regular basis, so that rates are kept up-to-date.
Frequency Select how often automatic exchange rate
downloads occur.
Daily - New exchange rates are downloaded
daily.
Weekly - New exchange rates are downloaded
once a week.
Set curr server Edit the address of the currency server.
138 Sendo X User Guide
16
Extras
3. To change the base currency, scroll to the
currency you want to set, and select Set as base
curr from the Options g menu.
zNote: When you change the base currency, all
exchange rates are reset to zero, and new
exchange rates must be input.
Once you have set a base currency and entered the
exchange rates, you can perform a conversion in the
normal way (see To perform a conversion).
Notepad
The notepad is an electronic version of a paper
notepad. It allows you to write notes, which you can
then save as text files (.txt).
You can add a note to your Favourites, so that it will
appear in the Now! screen, or send it to another
compatible device.
!
To open the notepad
1. In the Menu screen, use the joypad to scroll to
the Notes icon.
2. Press Select A, or press Options g and select
Open to open the notepad.
Using the notepad
!
To wr i t e a n o te
1. Press any number key (0-9) to start writing a
note.
2. Use the numeric keypad to enter text. See
Entering text and numbers for more information.
3. Press Done d to save the note.
zNote: If you decide that you do not want to save
the note while you are composing it, press
Options g and select Delete.
!
To send a note
To send a note to another device, press Options
g and select Send, then select the sending
method.
!
To add a n o te to Favourite s
Press Options g and select Add to favourites.
World Clock
Your phone has a built-in alarm clock feature. A
clock displaying the current time, day, and date is
displayed in the Now! screen.
!
To open the Clock
1. In the Menu screen, use the joypad to scroll to
the Extras icon.
2. Press Select A, or press Options g and select
Open to open the Extras folder.
3. Use the joypad keys to scroll to Clock.
4. Press Select A, or press Options g and select
Open to open the Clock.
!
To change clock settings
1. Press Options g and select Settings.
139 Sendo X User Guide
16
Extras
The following setting options can be selected:
zNote: You can also access these time and date
settings from the phone’s Settings features. See
Date and time settings.
Using alarms
You can use your phone as an alarm clock. You can
set multiple alarms to go off at different times.
!
To set an alarm
1. Press Options g and select Set alarm.
2. Enter the alarm time using the numeric keypad,
then press OK g.
The alarm is now set, and the (insert graphic)
indicator is displayed on the screen.
If you want to cancel the alarm, select Remove
alarm from the Options g menu.
If you want to change the time of an alarm, select
Reset alarm from the Options g menu.
zNote: An alarm will go off at the set time, even
if your phone is switched off.
!
To switch an alarm off
Press Stop g to switch the alarm off.
or
Press any numeric key, or press Snooze d to
switch the alarm off for five minutes, after which it
will go off again. You can press snooze up to five
times, after which the alarm will stop completely.
If the set alarm time occurs when your phone is
switched off, the phone will switch itself on in order
to sound the alarm. Once you have stopped the
alarm, you will be prompted whether you want to
activate the phone. Press Yes g to activate the
phone, or No d to switch the phone off again.
zNote: The alarm will not sound if the battery is
flat.
Select this To
Time Enter the current time.
Date Enter the current date.
Date format Decide how the date should be formatted, e.g.
DD:MM:YY.
Date
separator
Choose how the fields in a displayed date
should be separated, e.g., by a colon (:) or a
line (|).
Time format Decide how the time should be formatted, e.g.
24-hour or 12-hour clock.
Time
separator
Choose how the fields in a displayed time
should be separated, e.g., by a colon (:) or a
line (|).
Clock type Select Analogue or Digital.
Automatic
update
Switch the setting On to have the date, time,
and time zone updated automatically, if you
subscribe to this network service.
Clock display Select digital or analogue clock display.
Display
format
Select how the time and date are formatted (for
example, DD:MM:YY).
140 Sendo X User Guide
16
Extras
Recorder
The Recorder allows you to record and play back
audio clips, which can be stored in your phone, or
on a memory card if you have one.
You can use the Recorder to create voice memos, to
record telephone conversations, or you could even
sing your own ring tones!
zNote: In some jurisdictions it may be unlawful to
record a phone conversation without the
consent of all participants. Obey all local laws
governing the recording of sound.
!
To open the Recorder
1. In the Menu screen, use the joypad to scroll to
the Extras icon.
2. Press Select A, or press Options g and select
Open to open the Extras folder.
3. Use the joypad keys to scroll to Recorder.
4. Press Select A, or press Options g and select
Open to open the Recorder.
!
To record a sound clip
1. Press Options g and select Record sound clip.
2. Use the joypad and Select A key to select one of
these functions:
Recorder options
The following additional options are available in the
Recorder application, by pressing Options g:
Select this To
(insert icon) Record
(insert icon) Pause
(insert icon) Stop
(insert icon) Play
(insert icon) Fast Forward
(insert icon) Fast Rewind
Select this To
Open Open a previously recorded sound clip.
Record sound clip Record a new sound clip.
Delete Delete a selected sound clip.
Move to phone
mem.
Store a sound clip in the phone’s
memory.
Move to mem.card Store a sound clip in a memory card, if
you have one.
Rename sound clip Enter a new name for a sound clip.
Send Send a sound clip via MMS, via Email,
via infrared, or via Bluetooth.
Add to favourites Add a sound clip to your Favourites.
Settings Select the audio playback mode -
handsfree, or earpiece.
Help Activate the content-sensitive Help facility.
Exit Exit the Recorder.
Select this To
141 Sendo X User Guide
16
Extras
About screen
The About screen displays information about your
phone and its features.
!
To open the About screen
1. In the Menu screen, use the joypad to scroll to
the Extras icon.
2. Press Select A, or press Options g and select
Open to open the Extras folder.
3. Use the joypad keys to scroll to About.
4. Press Select A, or press Options g and select
Open to open the About screen.
Within the About screen, there are 3 different views,
each showing different information:
•General - legal information, such as licenses and
copyright information.
•Resources - information about the phone’s
memory - how much is being used, and how
much is available.
•System - technical information about the phone’s
hardware, such as the product ID.
Use the left and right joypad keys to switch between
the 3 views.
SIM toolkit
In addition to the features installed on your phone
and described in this guide, you may also have
certain operator features and services contained on
the SIM card. The title and content will vary
according to what SIM services, if any, that your
operator provides. For example, your operator
might offer traffic, news or shopping services.
Any features provided by your SIM card can be
accessed from the SIM toolkit, which can be
accessed from the Menu screen, and may be located
in the Extras folder.
zNote: The SIM toolkit is only shown if it is
supported by your SIM card and service
provider. The location, name and contents of
this feature will vary depending on what services
are offered.
!
To open the SIM toolkit
1. In the Menu screen, use the joypad to scroll to
the SIM toolkit icon. This may be located in the
Extras folder.
2. Press Select A, or press Options g and select
Open to open the SIM toolkit.
For availability, rates, and information on using SIM
services, contact your SIM card vendor (normally
your service provider).
zNote: Accessing these services may require you
to make a phone call or send an SMS for which
you may be charged.
142 Sendo X User Guide
17
Connectivity
Chapter 17 Connectivity
This chapter looks at the different ways in which your
phone can connect to other devices, for example to
your personal computer, or to another phone.
You can send and receive content such as photos,
sound files, and video clips, via a Bluetooth
connection or an infrared connection to another
compatible device.
You can also use Sendo PC Connect to connect your
phone to your personal computer. This enables you
to do a number of things, for instance:
Download and upload images, documents, video
clips, sound files, applications and more.
Synchronise data (for example, Contact details,
Calendar entries, and Notes) with your PC.
Use your phone as a modem to connect your PC
to the Internet, or to send and receive faxes.
!
To view Connectivity features
In the Menu screen, use the joypad to scroll to the
Connectivity icon, and press Select A to open it.
When you open the Connectivity folder, a list of three
options are displayed:
• Bluetooth
• Infrared
•Modem
Bluetooth
Bluetooth is a technology that allows electronic
devices such as mobile phones, personal computers
and accessories to connect wirelessly, using radio
signals, in order to exchange data. You can connect
your phone in this way to any device which is
Bluetooth enabled, within a range of 10 metres. The
connection is disconnected automatically once data
has been exchanged.
One of the advantages of Bluetooth over infrared
connection is that there does not have to be a clear
line of sight between the connected devices. So, for
instance, your phone can transmit data while it is in
your pocket. You can even connect to a device in a
different room, although obstacles such as walls
may weaken the signal, and affect performance.
Activating Bluetooth
Before you can use Bluetooth, you must set up your
phone to enable a Bluetooth connection to be made.
!
To enable Bluetooth
1. In the Menu screen, use the joypad to scroll to
the Connectivity icon, and press Select A.
2. Scroll to Bluetooth and press Select A.
3. A list of Bluetooth settings is displayed. Highlight
the Bluetooth setting, and use the Select A key
to switch the setting to On. If this setting is set to
Off, no Bluetooth connections can be made.
Bluetooth settings
The following list of settings is displayed in the main
Bluetooth view:
Select this To
Bluetooth Select On to enable, and Off to disable,
Bluetooth connections.
143 Sendo X User Guide
17
Connectivity
zTip: Your phone has its own unique Bluetooth
address. To find out what this address is, type in
the following code from the Now! screen:
*#2820#
Pairing with other devices
Pairing is a way of setting up a secure and trusted
relationship with another device. This is also known
as bonding. When you pair your phone with another
device, you agree a shared passcode for both
devices to use. Your phone stores all the pairings
that you have set up, so that paired devices will be
recognised in future.
zNote: You may not be able to exchange data
with some devices via a Bluetooth connection,
without pairing with them first.
!
To pair with a device
1. From the main Bluetooth screen, press the right
] joypad key to navigate to the Paired devices
view.
2. Press Options g and select New paired
device. Your phone will search for all Bluetooth
enabled devices within the 10 metre range, and
display a list of devices found.
3. Use the joypad to scroll to the device you want to
pair with, and press Select A.
4. You will be prompted to enter a passcode. Using
the numeric keypad, enter a numeric code of up
to 16 digits. The same passcode must also be
input on the device which you are pairing with.
You do not need to memorise the passcode as it
is used only once.
5. The other device is now added to the paired
devices list, which is displayed when you open
the paired devices view.
!
To cancel a pairing
In the paired devices view, scroll to the paired
device whose pairing you want to cancel, and
press Options g then select Delete.
zTip: To cancel all pairings, press Options g
and select Delete all.
!
To name a paired device
1. In the paired devices view, scroll to the paired
device which you want to assign a name to.
2. Press Options g then select Assign short
name.
3. Type in a name using the numeric keypad, and
press OK g.
Assigning a memorable, short name to a paired
device may help you to recognise the device more
My phone’s
visibility
Select Show to all if you want other
Bluetooth devices to be able to find your
phone by doing a device search, or select
Hidden to conceal your phone from other
Bluetooth devices.
My Bluetooth
name
Enter a Bluetooth name for your phone
(maximum of 30 characters). This is the
name that other Bluetooth users will see, if
you have not set visibility to Hidden. You
do not have to enter a name in order to
exchange data via Bluetooth.
Select this To
144 Sendo X User Guide
17
Connectivity
easily in future. For instance, you might assign a
friend’s first name to their mobile phone. The name
that you assign is stored in your phone’s memory,
and cannot be seen by other Bluetooth device users.
!
To set a paired device as authorised
Press Options g and select Set as authorised.
This means that a connection with the paired device
can be made without you having to authorise it each
time. This is useful for pairing with your own
personal computer, or other devices that you own, or
with devices owned by people you trust. If a paired
device is set as authorised, the (insert icon) icon will
appear next to it in the paired devices list.
zNote: You can change an authorised paired
device’s status back to unauthorised by pressing
Options g and selecting Set as unauthorised.
Sending data via a Bluetooth connection
Once you have set up your phone to enable
Bluetooth connections, you are ready to send data
such as photos, video clips, sound clips, documents,
contact details, and more.
!
To send data via a Bluetooth connection
1. Locate the data item that you want to send. For
example, to send contact details, open Contacts,
or to send a photo, open the Photo Album. Use
the joypad to highlight the item.
2. Press Options g and select Send, then Via
Bluetooth. Your phone will search for, and
display, a list of Bluetooth enable devices within
a 10 metre range. Paired devices are indicated
by the (insert icon) icon.
zNote: Once the device that you want to connect
with appears on screen, you can press Stop d
to stop the phone searching for any more
devices.
3. Use the joypad to highlight the device you want
to send data to and press Select A.
4. If the selected device has not been paired with
your phone, you will be asked to do this now, by
entering a pairing passcode. See step 4 of To
pair with a device on Page 143 for more
information.
5. A connection should now be made, and the
message Sending data displayed on the screen.
zNote: Unlike sending data via MMS or Email, if
the Bluetooth connection fails, a copy of what
you are sending is not stored in the Drafts folder
in Messaging.
Receiving data via a Bluetooth connection
When your phone receives data via a Bluetooth
connection, a tone sounds, and you are prompted
whether you want to accept the incoming data. If
you press Yes g, the item is placed in the Inbox
folder in Messaging, like any other type of new
message. New messages received via a Bluetooth
connection are indicated by (insert icon). You can
then open it in the normal way. See Inbox on
Page 70 for more information.
145 Sendo X User Guide
17
Connectivity
Infrared
Your phone has an IrDA (Infrared Data Association)
infrared port which enables it to connect to other
devices using infrared. The port is located on the left
side of your phone see Your phone layout - front view
on Page 5). You can connect your phone with any
other device that has an infrared port. An infrared
connection can only be made if the two devices are
in close proximity, preferably less than one metre
apart.
zWarning: Do not point the infrared beam at
anyone's eye or allow it to interfere with other
infrared devices.
!
To send data via an infrared connection
1. Locate the data item that you want to send. For
example, to send contact details, open Contacts,
or to send a photo, open the Photo Album. Use
the joypad to highlight the item.
2. Press Options g and select Send, then Via
infrared. The intended recipient must also
activate the infrared port on their device.
3. Point the infrared port on your phone directly at
the infrared port of the device you are sending
data to, ensuring there are no obstacles in the
way. The devices should be no further than 1
metre apart. Data can now be sent.
zNote: A Sending data message will appear on
the screen when data exchange begins. If this
has still not appeared one minute after
activating the infrared connection, you should
start the sending procedure again from the
beginning.
!
To receive data via an infrared connection
1. In the Menu screen, use the joypad to scroll to
the Connectivity icon, and press Select A.
2. Scroll to Infrared and press Select A. Your
infrared port is now activated.
3. Make sure that your phone’s infrared port is
pointing directly at the infrared port of the device
which is sending the data, and that there are no
obstacles in the way. The devices should be no
further than 1 metre apart.
Once the data has been received, it will appear in
your Inbox folder in Messaging, like any other type
of new message. New infrared messages are
indicated by (insert icon). You can then open it in the
normal way. See Inbox on Page 70 for more
information.
146 Sendo X User Guide
17
Connectivity
Connecting to your PC
tbc
147 Sendo X User Guide
18
Accessories
Chapter 18 Accessories
This chapter details the accessories which may be
supplied with your phone. These include the stereo
headset, Bluetooth headset and foldable keyboard.
See the Sendo X Companion CD or visit
http://www.sendo.com/shop for more information
on Sendo approved accessories.
For details of the battery and charger, see Getting
started on Page 1. For details of the Cradle and USB
cable, see Connecting to your PC on Page 146.
Stereo headset
You can use the stereo headset to make and receive
voice calls or to listen to music and other audio. It
offers stereo quality sound with rotary volume
control and a call accept button for easy operation.
To wear the headset, place the right earpiece (short
wire) in your right ear, and then place the left
earpiece (long wire) in your left ear, with the wire
running behind your neck. This is illustrated in
Figure 5 below. The microphone should be close to
your mouth and unobstructed to allow clear speech
during a call.
Figure 5 Wearing the stereo headset
To connect the headset, simply remove the small
plastic cover from the headset connector and
connect the headset. This is illustrated in Figure 6
below.
Figure 6 Connecting the stereo headset
To accept a call and end a call, simply press the call
accept button. Use the rotary volume switch to
control the volume level of the earpieces. These
functions are illustrated in Figure 7 below.
Figure 7 Call accept and volume control
148 Sendo X User Guide
18
Accessories
Bluetooth headset
The Bluetooth headset provides a great hands-free kit, and of course, no wires. Excellent digital audio quality
is provided by the crystal clear speaker and noise cancelling microphone, with easy to use volume and mute
functions. All transmissions are digitally encrypted for secure conversations up to 10m away from your Sendo
X phone.
Headset layout
The Bluetooth headset layout is shown in Figure 8 below.
Figure 8 Bluetooth headset layout
1. Call Control Button
2. Indicator Light
3. Power/Mute Button
4. Volume Up
5. Volume Down
6. Earloop
7. Speaker
8. AC Charger Connector
9. Noise cancelling Microphone
1
2
3
4
5
6
7
8
9
149 Sendo X User Guide
18
Accessories
Getting started
To use your Bluetooth headset, follow these simple
steps:
Charge your headset battery.
Turn your headset on.
Pair your headset with your Sendo X phone.
Wear your headset
!
To charge the battery
zNote: The battery pack for your Bluetooth
headset is already installed when you purchase
your headset. If the battery pack has been
removed, or for instructions on re-installing the
battery, see Replacing or installing a new battery
on Page 153.
1. Connect the Sendo X phone charger to the
mains power supply and then to the headset
charger connector.
2. Within a few seconds, the indicator light will
illuminate red. The indicator light will turn green
when the headset is fully charged.
Charge the headset overnight or for at least 8 hours
before first use. Subsequent charges take
approximately 90 minutes.
When the headset is on and the battery becomes
low, the headset emits a beep every 20 seconds. The
indicator light also flashes red when the battery
needs to be recharged. Recharge the battery as
described above.
zTip: Fully draining the battery once a month can
improve battery life. Otherwise, it is best to
charge your headset whenever possible. Avoid
charging in excessive heat (above 104ºF/40ºC)
or cold (below 50ºF/10ºC).
The headset can also be charged using the Sendo X
phone in-car charger (supplied separately).
!
To turn your headset on/off
1. Unplug your headset from the charger and then
press and hold the power/mute button until the
indicator light flashes green.
2. The indicator light will flash green every 2-3
seconds whilst the headset is on.
3. To turn your headset off, press and hold the
power/mute button until the indicator light turns
red.
150 Sendo X User Guide
18
Accessories
!
To pair y o u r heads e t
1. Before using your headset for the first time, you
must pair it with your Sendo X phone. First, make
sure your phone and headset are both on.
2. Place the headset and phone where they are
easily viewable.
3. In the Menu screen of your phone, use the
joypad to scroll to the Connectivity icon, and
press Select A.
4. Scroll to Bluetooth and press Select A.
5. A list of Bluetooth settings is displayed. Highlight
the Bluetooth setting, and use the Select A key
to switch the setting to On.
6. On your headset, press and hold both the call
control and volume up buttons for about 2
seconds until the indicator light begins to flash
red then green.
7. Your headset will now remain discoverable for
approximately 60 seconds.
8. On your phone, press the right ] joypad key to
navigate to the Paired devices view.
9. Press Options g and select New paired
device. Your phone will search for all Bluetooth
enabled devices within the 10 metre range, and
display a list of devices found.
10. Use the joypad to scroll to the Sendo X Headset,
and press Select A. You will be prompted to
enter a passcode. Using the numeric keypad,
enter four zeros “0000”. You do not need to
memorise the passcode as it is used only once.
11. Your Bluetooth headset is now added to the
paired devices list, which is displayed when you
open the Paired devices view.
12. When pairing is successful, the headset will
sound a tone and return to standby mode.
See Using your headset on Page 151 before making
and receiving calls using your headset.
zNote: If pairing is not completed within 60
seconds, the headset will return to on/standby
mode without sounding a success tone. Repeat
the pairing process.
!
To wear your headset
zNote: To remove an earloop, simply unsnap the
earloop from the headset by pulling gently at
the base of the earloop ring.
1. To wear the headset on your right ear, turn the
earloop so the letter R is facing outward. Snap it
onto the headset by applying gentle pressure on
the base of the earloop ring.
To wear the headset on your left ear, turn the
earloop so the letter L is facing outward. Snap it
onto the headset by applying gentle pressure on
the base of the earloop ring.
zNote: Your headset is provided with a small-size
earloop and a larger earloop. Use the earloop
that gives you the best speaker/microphone
position and the best comfortable fit.
2. Slide the headset over your ear - using one
hand, gently slide the earloop behind your ear in
151 Sendo X User Guide
18
Accessories
a twisting motion until you achieve a
comfortable fit.
3. Adjust the microphone so it aligns with your
mouth. Make sure that the headset speaker is
positioned correctly over your ear and that the
earloop does not cause discomfort.
Using your headset
!
To transfer to your headset
1. To transfer all audio features to your Bluetooth
headset, press the call control button on the
headset.
2. Accept the connection request (from your Sendo
Bluetooth headset) by pressing Ye s g. The
headset indicator is now displayed at the top
of your phone’s screen.
3. All sounds normally played through your
phone’s speakers, will be played through the
headset only. This includes ring tones, alerts and
key sounds.
4. To transfer all audio features back to your
phone, either turn the headset off or turn your
Bluetooth connection off.
!
To ans w e r a c all
1. To answer a call, wait for the headset to ring,
then press the call control button.
2. If the connection to your phone fails when
answering a call, you will hear two short tones.
Check the display on your phone to continue the
call.
3. During a call, the headset indicator light will
flash green, showing a call is in progress.
!
To end a c a l l
1. To end a call, press the call control button at any
time during a call.
!
To make a call
1. To make a call, dial using your phone as you
would do normally. See Phone Calls on Page 27
for details of making calls.
2. For voice dialling, press and hold the call control
button until you hear a short tone. This indicates
that the voice dialling feature is activated. When
prompted, say the voice tag or digits as
required. See Voice dialling on Page 31 for
details of the voice dialling feature.
!
To adjust the headset volume
To increase the volume level, press the volume up
button.
To decrease the volume level, press the volume
down button.
When the maximum or minimum volume level is
reached, the headset sounds two short tones.
152 Sendo X User Guide
18
Accessories
!
To mute the headset
The mute feature, when activated, allows you to hear
the person you are calling, but they cannot hear you.
1. To mute a call, press the power/mute button.
Two tones indicate the mute function is on. While
mute is enabled, the headset sounds two short
tones every 60 seconds.
2. To de-activate mute, press the power/mute
button again. Two tones indicate the Mute
function is off.
!
To transfer a call
1. When using your headset during a call, you can
transfer the call back to your phone. Press and
hold the call control button.
2. You will hear a tone when you press the call
control button. When you hear a second tone,
the call has been transferred and you can
release the call control button.
!
To reject a call
When your phone is ringing, you can reject the call
without answering. press and hold the call control
button.
You will hear a tone when you press the call control
button. When you hear a second tone, the call has
been rejected and you can release the call control
button.
!
To red i a l t h e last n u m b er
1. When making a call, you can dial the last
number called using your headset. Press the call
control button twice to redial the last number.
You will hear another tone when the last number
has been redialled.
2. Check the display on your phone for call
progress.
Headset settings
1. Open the Settings feature from the Menu screen.
2. Scroll to the Accessory option and press
Select A.
3. Scroll to the Headset option, and press Select A
to display the following options:
Default profile - Select the phone profile to be
activated when you attach a headset to your
phone. See Profiles on Page 53 for more
information.
Automatic answer - Select On to set your phone
so that incoming calls are automatically
answered after five seconds when using the
headset.
153 Sendo X User Guide
18
Accessories
Replacing or installing a new battery
If your headset stops responding to button presses
(and the battery is sufficiently charged), remove and
re-install the battery as described below.
1. Open the battery compartment by pushing back
on the cover.
2. Remove the battery by pulling on the tab to
expose the red and black wires and battery
connector. Gently pull at the base of the wires to
unplug the battery.
3. To install a new battery, insert the battery plug as
illustrated below. Fold the wire under the battery
pack and gently push the battery into place.
Replace the battery compartment cover by
pushing it forward until it snaps shut.
Foldable Keyboard
Use the foldable keyboard to quickly and easily
enter text on your phone. You can:
Type information quickly and accurately, using a
small version of a fully functional keyboard
similar to the one you would use with your
desktop computer.
Select, cut, copy and paste text.
Launch applications and choose commands with
a single key press.
When you want to use your keyboard, it opens
out flat on any hard surface. No cable or adapter
is required; the keyboard plugs directly into your
phone and you can even charge the phone while
typing.
zNote: All calls made and received whilst the
phone is connected to the keyboard, will be
connected via the hands-free headset (if
connected) or via the loudspeaker
(speakerphone mode).
154 Sendo X User Guide
18
Accessories
Setting up the keyboard
!
To open the keyboard
1. Open the keyboard by pressing the button on
the front.
2. Raise the lid and stand until they are fully
extended.
3. Flip up the phone connector until fully upright.
4. Pull out the left and right sections of the
keyboard at the same time, until the middle
section pops up.
5. Push the left and right sections of the keyboard
together.
!
To connect the phone and charger
1. Align the accessory connector on the phone with
the phone connector on the keyboard. Push the
connectors together until they click.
155 Sendo X User Guide
18
Accessories
2. Insert the charger’s connector into the charging
connector on the keyboard.
!
To close the keyboard
1. Gently pull the left and right sections of the
keyboard apart.
2. Push the left and right sections of the keyboard
together. The middle section will automatically
move down and make room for the left and
right sections.
zNote: Do NOT push down on the middle
section.
3. Flip the phone connector down until it is flush
with the keyboard.
4. Pull the lid and stand together and close the
cover. Press down on the cover until they click
into place.
Configuring the keyboard
A number of settings are available for the foldable
keyboard.
!
To configure your keyboard
1. On your Sendo X phone, go to the Menu screen
and open the Apps. folder <insert icon>. Scroll
to the Keyboard icon <insert icon> and press
Select A.
2. The Settings tab provides the following options:
Enable keyboard - Used to enable (On) or
disable (Off) the keyboard.
156 Sendo X User Guide
18
Accessories
•Enable sound - Used to enable (On) or disable
(Off) key sounds.
Delay until repeat - The sliding bar is used to set
the time the keyboard waits before repeating a
pressed key. The right side of the scale sets a
longer delay.
Key repeat rate - The sliding bar is used to set the
rate at which the keyboard repeats a pressed key.
The right side of the scale sets a faster rate.
3. The Hot keys tab allows you to assign a feature
to the Fn+0 to Fn+9 keys. For each key, scroll
through the list of features and press Select A to
assign.
Keys
The table below lists the special and combination
keys and their functions.
Key Function
Fn + tab Open the Recorder feature.
Fn + Q Open the Internet browser.
Fn + W Open the Calendar.
Fn + E Open the Tasks list.
Fn + R Open the WAP browser.
Fn + T Open the Calculator.
Fn + Y Open the Contacts list.
Fn + U Open the Messaging feature.
Fn + I Open the Photo Album.
Fn + O Open the MP3 Player.
Fn + P Open the Games folder.
Fn + Up Increase the loudspeaker volume.
Fn + Down Decrease the loudspeaker volume.
Fn + Number Open the user-defined feature set using the
Hot keys, see Configuring the keyboard on
Page 155.
Fn + Left Shift This key performs the same action as pressing
the Call key c on the phone.f
Fn + Right
Shift
This key performs the same action as pressing
the End key f on the phone.
Profiles Open the Profiles feature.
Space Open the Now! screen.
Left soft key This key performs the same action as pressing
the left soft key g on the phone.
Right soft key This key performs the same action as pressing
the right soft key d on the phone.
Shift + Arrow Pressing Shift + Up, Down, Left or Right arrow
will select the area above, below, to the left or
to the right of the cursor.
Key Function
157 Sendo X User Guide
18
Accessories
Comfort Guidelines - Important Ergonomic
Information
THIS DEVICE IS NOT INTENDED FOR EXTENDED
OR INTENSIVE USE.
Long periods of repetitive hand motions, incorrect
body posture, and poor work habits may be
associated with physical discomfort and injury to
nerves, tendons, and muscles. To reduce the risk of
such injuries, follow these precautions when using
this device:
Take frequent short breaks.
Keep your wrists straight.
Keep your wrists and shoulders relaxed.
Avoid supporting your wrists on sharp edges.
Be alert to signs of discomfort. If you feel pain,
numbness, tingling, weakness, swelling, burning,
cramping, or stiffness in your hands, wrists, arms,
shoulders, neck, or back, see a qualified health
professional.
152 Sendo X User Guide
19
Troubleshooting
Chapter 19 Troubleshooting
zNote: For more troubleshooting questions and answers, please visit http://www.sendo.com/support.
Problem Possible Cause Possible Corrective Action
Phone does not power on Battery empty Fully charge the battery and press p.
Battery contacts dirty Clean contacts on the battery and on the phone
with a dry cloth. Re-insert battery, wait for a few
seconds and press p.
Phone does not charge Battery empty Charge for 2 hours. Don’t worry if the battery
charging icon does not appear immediately. If the
battery has been completely discharged, it can
take up to 2 hours for the icon to appear.
Disconnect and try again.
Charger incorrectly inserted Check the charger is properly inserted into the
mains socket and properly connected to the
phone. Check that the mains socket is switched
on.
Battery How long should I charge the battery the first
time?
4 hours continuous.
I don’t get as much battery life as I
expected
The phone uses battery power all the time it is
switched on, even if it is not in a call. Making
calls and using the different functions of the
phone, for example, games, playing MP3’s
and
with your PC will run down the battery faster.
The stated battery life is under normal
network conditions
Charge the phone regularly.
Using Sendo PC Connect Synchronising can often use up battery life. Check
the Sendo PC Connect settings on your PC
(Schedule tab in the Sendo PC Connect Window).
Set synchronisation manually, or at longer
intervals, instead of automatically.
PIN code is blocked 3 incorrect entries Enter the PUK code. This may have been supplied
with your SIM, but if not you must contact your
service provider. Sendo cannot supply your PUK
code.
153 Sendo X User Guide
19
Troubleshooting
PIN2 code is blocked 3 incorrect entries Enter the PIN2 code. This may have been supplied
with your SIM, but if not contact your service
provider. Sendo cannot supply your PUK code.
‘SIM failure’ is displayed on my phone The handset is locked to a network and a SIM
from another network has been inserted into
the phone
Remove the SIM and insert the correct network
SIM. Contact your service provider.
SIM card is inserted incorrectly or missing Check that the SIM card is inserted correctly and
press p.
SIM card is damaged or dirty Visually check the SIM and clean the gold-
coloured contacts with a dry cloth. Try again.
Poor display Low temperature Ideally the phone should be kept at room
temperature. Move to a warmer place and allow
the phone to warm up. Try again.
High temperature Ideally the phone should be kept at room
temperature. Move to a cooler place and allow
the phone to cool down.
Power Saving settings Check the phone is set up with a bright enough
display and that the display timeout is not too fast.
See Programs>Setting>Power Management.
Wallpaper settings If you’ve added your own wallpaper, check that
the colours do not clash with the text colours used
on screen as this could make it difficult to
distinguish.
Can’t connect to the network Weak signal Move into an area of better coverage. If you are
inside try moving closer to a window.
Invalid SIM card Contact your service provider.
‘Network denied’/’No network’ Try reselecting the network. Switch the phone off
and on again.
Operating band is incorrect Check the band you are operating on. North
America operates on 1900, but Europe and Asia
both operate on 900/1800 band. Check with
your service provider.
Can’t make or receive calls Weak signal Check that the service provider name is displayed
on the screen. If not, try to reconnect to the
network or move into an area with a better signal.
Problem Possible Cause Possible Corrective Action
154 Sendo X User Guide
19
Troubleshooting
Phone is switched off Press p.
Check the number Use the full area code and country code in the
correct international format.
Can’t make or receive calls (cont’d) Call key not pressed After dialling the number, you must press the Call
key f.
Network is busy If you hear rapid beeps, the network is busy. Hang
up and try again.
Call barring or fixed dialling is activated Check the Telephony settings on your phone.
Check your call barring settings with your service
provider.
Not registered with service provider After purchasing your phone, you may need to
call your service provider to activate the line.
No credit left on your prepaid card Recharge your credit in the normal way.
Check operating band Check the band you are operating on. North
America operates on 1900, but Europe and Asia
both operate on 900/1800 band. Check with
your service provider.
Roaming agreement Check with your service provider on the terms and
conditions of your roaming agreement.
I am missing lots of calls Synchronising too often The phone’s performance is slowed considerably
while synchronisation is taking place between
your phone and your desktop computer. This
could result in missed calls. Check the Sendo PC
Connect settings on your PC (Schedule tab in the
Sendo PC Connect Window). Set synchronisation
manually instead of automatically.
Weak signal Move into an area of better coverage. If you are
inside try moving closer to a window.
My phone is running slowly Not enough memory available Check the Available Storage in
Programs>Settings>About. You should always
keep the Available Storage level at more than
1MB. Anything below this could degrade the
performance of the phone.
Low earpiece volume Low setting Increase the volume using the Volume key located
on the side of the phone.
Problem Possible Cause Possible Corrective Action
155 Sendo X User Guide
19
Troubleshooting
Low ring tone Low setting Check which profile you are using. Some profiles
are designed to have low ring tones. If this is
unsuitable you can either select a different profile
or edit the current one.
I cannot enter some words Wrong entry mode Your phone has T9 predictive text input. To enter a
word which is not in the T9 dictionary, do a long
press on * to switch to multitap mode. Enter the
word you require.
Wrong language Check the language settings for the T9 dictionary.
Some features do not work Feature not supported by your service
provider or your subscription
Call your service provider
Some menus are missing There are restrictions on your SIM card or
subscription
Call your service provider
Licence has expired Some applications which you install on your
phone may require a licence to use them. If the
licence expires you will not be able to use the
application.
Names on my contact card are not
stored on my SIM card
Contacts only stored on phone Contacts that you store on your phone are only
stored on the phone and are not copied to your
SIM.
Received messages are not stored on
my SIM
Messages not stored on phone Messages are stored on your phone only and not
copied to your SIM.
Phone does not recognise memory card Memory card not inserted Make sure that the memory card is inserted and
try again.
Memory card is dirty Remove the memory card and clean contacts with
a dry cloth. Reinsert and try again.
Memory card is not formatted Reformat the card and try again.
My infrared link does not work Infrared is not activated on your PC Check infrared settings on your PC.
Infrared drivers are not installed Download infrared drivers onto your PC.
Infrared lenses are too far apart Check that both IrDA lenses are within close
range (about 0.5m) of each other and that they
are unobstructed.
Infrared lens is dirty Check that both lenses are clean. Clean only with
a dry cloth.
Problem Possible Cause Possible Corrective Action
156 Sendo X User Guide
19
Troubleshooting
Bright light Avoid exposing the infrared port to strong daylight
or fluorescent light.
I can’t synchronise with my PC Sendo PC Connect software has not been
installed properly
Check Sendo PC Connect is installed correctly.
Follow the instructions in the Install Wizard on
your Companion CD.
USB cable is not connected Check that both ends of the USB cable are
securely plugged in.
PC does not meet minimum requirements for
use of Sendo PC Connect
Check the minimum PC requirements for Sendo
PC Connect. You can find these listed in the Sendo
X Quick Start Guide.
Sendo PC Connect Errors If an error is displayed on the Sendo PC Connect
screen, press 5 to see more details about the
error and how you can resolve it.
Note: Some types of error can interfere with your
automatic synchronisation schedule. Start
synchronisation manually. Once this is complete
the automatic synchronisation settings will be
reset.
I can’t send/receive Email Before you can send Email messages you must
have set up your phone to do so. The fastest way
to do this is to visit http://www.sendo.com/config.
The easy to use configurator sends an SMS to your
phone (or directly to your phone if you are
synchronising) which automatically loads all the
settings you need to use Email. If you already
know all the settings you need, see Connection
settings on Page 45.
I can’t find contacts stored on my SIM All SIM contacts are listed at the bottom of
your contacts list
When in your Contacts list, do a short press on :
to jump to the bottom of the list.
Low memory Too many applications or data have been
stored on your phone
Check Programs>Settings>About to view the
available memory on your phone. You may need
to remove applications or data to free some
memory.
MP3/4 is not in stereo Type of headset You must use an authorised Sendo headset.
Poor connection Make sure that the headset connector is pushed
fully home into the phone’s accessory connector.
Problem Possible Cause Possible Corrective Action
157 Sendo X User Guide
19
Troubleshooting
zNote: If you continue to experience problems in using your Sendo X phone, please visit
http://www.sendo.com/support for help.
I cannot rename my photos File extension You cannot change the file extension of a photo. If
you try to save it, the file is saved under the
original name.
WAP pages do not display correctly in
the Internet browser
Incorrect browser You should use the WAP browser to view WAP
pages. See Using the WAP browser on Page 119
for supported formats.
Internet pages do not display correctly
in the WAP browser
Incorrect browser You should use the Internet browser to view
Internet (e.g. HTML) pages. See Using the Internet
browser on Page 112 for supported formats.
My phone is locked and won’t switch off Corrupt application installed You must reset your phone. See Total Reset on
Page 21.
I can’t remember the password to
unlock my phone
Password If you have lost or forgotten your password, you
must reset your phone. See Tot al Res et on
Page 21.
Problem Possible Cause Possible Corrective Action
158 Sendo X User Guide
Safety Information
Safety Information
You should observe and follow these guidelines for
the safe and efficient use of your phone. Failure to
comply with these guidelines and requirements may
void your warranty and may invalidate any
approvals given to your phone.
Drive Safely
Do not use a hand-held telephone while driving.
Give your full attention to driving. If using a hand-
held phone, pull over safely and park the vehicle in
a safe location first. Always place the phone in its
holder; do not place the phone on the passenger
seat or where it can break loose in a collision or
sudden stop.
Always obey local laws and regulations regarding
the use of a cellular phone in the areas where you
drive. In some areas, it is illegal to use a cellular
telephone while driving, and handsfree operation is
required in many other areas. Do not hold your
phone in your hand while driving.
Do not use a headset (such as a headset that covers
both ears) that interferes with your ability to hear
emergency vehicle sirens or the warning horns of
other vehicles. Driving safely always comes first!
Operation
Remember to follow any special regulations in force
in any area and always switch off your phone
whenever you are instructed not to use it, or when its
use may be illegal or cause interference or danger.
Most modern electronic equipment is shielded from
RF signals. However, certain electronic equipment
may not be shielded against the RF signals from
your wireless phone.
Read the user's manual of any accessory or device
and its operation and safety instructions before using
it with your phone. Do not connect incompatible
products.
Do not use your phone if the antenna is damaged.
Replace the antenna only with one approved by the
manufacturer. Unapproved antennas or
modifications may damage your phone, degrade its
performance and violate local regulations. This
phone is equipped with an internal antenna on the
top rear area of the phone. Do not touch or cover
the antenna area unnecessarily while a call is in
progress as it may interfere with reception. Contact
with the antenna affects call quality and may cause
your phone to transmit at a higher power level than
otherwise needed. Hold your phone as you would
any other phone.
Do not point the infrared beam at anyone's eye or
allow it to interfere with other infrared devices.
The charger is compatible only with power sources
indicated on its label. Do not connect the charger to
a power source of a different voltage or frequency.
Do not use the charger outdoors or in areas where it
may become wet. Unplug the charger from the wall
socket using the body of the charger, not the cord.
Locate the cord so that it will not be tripped over,
stepped on or damaged. Do not use the charger if it
is damaged. Unplug the charger from the wall
socket before cleaning it. Use a slightly damp cloth
for cleaning, and allow the charger to dry fully
before plugging it in.
Safety Information
159 Sendo X User Guide
Only use accessories approved by Sendo. Using
unapproved accessories with your phone may result
in degraded performance, fire, electric shock or
injury, and may void the warranty. Please check with
your dealer for the availability of approved
accessories. Your phone is intended for use only with
chargers approved by the manufacturer. Any other
use will invalidate any approval given to your phone
and may be dangerous.
Children
Your phone is not a toy. Do not allow small children
to play with it. They could hurt themselves or others.
Children could also damage the phone or make
calls that increase your telephone bill.
Pacemakers
Sendo recommends that a minimum separation of
20 cm (or 6 inches) be maintained between a
wireless phone and a pacemaker to avoid potential
interference with the pacemaker. These
recommendations are consistent with the
independent research by and recommendations of
Wireless Technology Research. Persons with
pacemakers:
Should always keep the phone more than 20 cm
(or 6 inches) from their pacemaker when the
phone is switched on;
Should not carry the phone in a breast pocket;
Should use the ear furthest away from the
pacemaker to minimise the potential for
interference.
If you have any reason to suspect that
interference is taking place, switch off your phone
immediately.
Hearing Aids
Some wireless phones may interfere with some
hearing aids. In the event of such interference, you
should consult your service provider.
Medical Equipment
Operation of wireless phones, may interfere with
inadequately protected medical devices. Consult a
physician or the manufacturer of the medical device
to determine if it is adequately shielded from
external RF energy. Turn off your phone in hospitals
and other health care facilities when any regulations
posted in these areas instruct you to do so, as
equipment that could be sensitive to external RF
energy may be in operation.
Vehicles
RF signals may affect improperly installed or
inadequately shielded electronic systems in motor
vehicles (e.g. electronic fuel injection systems,
electronic anti-skid (anti-lock) braking systems,
electronic speed control systems, air bag systems).
Check with the supplier or its representative
regarding your vehicle. You should also consult the
supplier of any equipment that has been added to
your vehicle.
Safety Information
160 Sendo X User Guide
Do not place your phone or any accessories in the
area over an airbag or in the airbag’s deployment
area. An airbag inflates with great force, and serious
injury could occur.
Using your phone in a vehicle demands special
considerations. The fitting of any accessories to a
vehicle should only be undertaken by a suitably
qualified person to ensure that vehicle systems are
not adversely affected, and that the accessory gives
optimum performance.
Posted Areas
Turn off your phone in any area where posted
notices so require.
Potentially Explosive Atmospheres
Turn off your phone and do not remove its battery
when in any area with a potentially explosive
atmosphere, and obey all signs and instructions. It is
rare, but your phone or its accessories could
generate sparks. Sparks in such areas could cause
an explosion or fire resulting in property damage,
bodily injury or even death. Areas with potentially
explosive atmospheres are often, but not always,
clearly marked. They include: Fuelling areas, such as
petrol stations, below deck on boats, and fuel or
chemical transfer and storage facilities. Follow these
guidelines also when you enter areas where fuel
odours are present, such as when a gas leak occurs
in a home; areas where the air contains chemicals
or particles, such as grain, dust or metal powders;
and any other area where you would normally be
advised to turn off your vehicle engine.
Turn off your phone when at gas or petrol stations
(service stations). Users are reminded of the need to
observe restrictions on the use of radio equipment in
fuel depots (fuel storage and distribution areas),
chemical plants or where blasting operations are in
progress.
Blasting Areas
To avoid interfering with blasting operations, turn
your phone off when in a "blasting area" or in areas
posted "turn off two-way radio". Obey all signs and
instructions.
Vehicles
Only qualified personnel should service the phone,
or install the phone in a vehicle. Faulty installation or
service may be dangerous and may invalidate any
warranty that may apply to the unit.
Check regularly that all wireless phone equipment in
your vehicle is mounted and operating properly.
Do not store or carry flammable liquids, gases or
explosive materials in the same compartment as the
phone, its parts or accessories.
For vehicles equipped with an air bag, do not install
or place wireless equipment in the area over the air
bag or in the air bag deployment area. If in-vehicle
wireless equipment is improperly installed and the
air bag inflates, serious injury could result.
Safety Information
161 Sendo X User Guide
Switch off your phone before boarding a non-
commercial aircraft or when instructed to do so on a
commercial airline. The use of wireless telephones in
an aircraft may interfere with the operation of the
aircraft and may be illegal.
Emergency Calls
IMPORTANT!
This phone, like any wireless phone, operates using
radio signals, wireless and landline networks as well
as user-programmed functions that cannot
guarantee connection in all conditions. Do not rely
solely upon your wireless phone for emergency
communications (e.g. medical emergencies).
Remember, to make or receive any calls, the phone
must be switched on and in a service area with
adequate signal strength. Emergency calls may not
be possible on all wireless phone networks or when
certain network services and/or phone features are
in use. Check with local service providers.
!
To make an emergency call:
1. If the phone is not on, switch it on.
zNOTE: Some networks may require that a valid
SIM card be properly inserted in the phone.
2. Press the End f key to take you to the Now!
screen if you are using a feature.
3. Key in the emergency number for your present
location (e.g. 911, 112 or other official emergency
number). Emergency numbers vary by location.
4. Press the Call c key.
If certain features are in use (Keyguard, Locking,
Call Restricting, etc.), you may first need to turn
those features off before you can make an
emergency call.
When making an emergency call, follow all
instructions of the emergency operation and do not
hang up until requested do so.
In some regions, certain model phones and some
networks use a location solution system called E-
OTD that under certain circumstances may allow the
network to pass your location on to the emergency
services when you make an emergency call using the
designated official emergency number. While your
phone supports E-OTD, it does so only on
compatible networks using the same location
solution system. However, the E-OTD feature may
not be available on all networks. Also, this phone
model and/or the E-OTD location solution system
may not have been tested on any network other than
your home network. Therefore, do not rely solely on
your wireless phone for emergency communications.
When making an emergency call, follow all
instructions of the emergency operator, and be
prepared to give your location. Check with local
carriers/operators.
Servicing
Do not attempt to disassemble or repair your phone,
as you may damage the phone or injure yourself
and will void your warranty. Only qualified
personnel at an authorised service centre should
perform repairs. Your phone does not contain any
consumer serviceable parts. Make back up copies of
Safety Information
162 Sendo X User Guide
all data and delete security sensitive data before
sending your phone in for repair.
Back Up Data
To avoid loss of important information, remember to
make back up copies of all data and synchronise
regularly.
Disposal
Your battery and other components may require
precautions to be taken for safe disposal. The
battery type is indicated on the battery label. Please
follow all local and/or governmental laws and
regulations when disposing of your phone or battery.
Replace your battery only with an equivalent type as
recommended by Sendo. If replaced with an
incorrect battery, there is danger of battery
explosion.
Do not dispose of the phone in municipal waste.
Connecting to Other Devices
When connecting to any other device, read its user
guide for operation and safety instructions. Do not
connect incompatible products.
Flash Precautions
Class 1 LED Product
This product complies with, IEC/EN60 825-1 “Safety
of Laser Products”. Class 1 products are safe under
reasonably foreseeable conditions of operation.
Do not fire the flash at drivers of road vehicles, as
this may cause the driver to lose control of the
vehicle and result in a traffic accident.
Prolonged/Repetitive use
Do not use your Sendo X phone for prolonged
periods at single sittings. Such use may cause injury
such as temporary fatigue or soreness in the muscles
and joints as a result of prolonged static position of
the back, neck and head or awkward positioning of
the hands wrists and feet, visual fatigue, red or sore
eyes and headaches as a result of staying in one
position and focusing on the screen for a long time,
poor positioning of the screen, poor legibility of the
screen content or source documents (e.g. copy
typing), an unstable image on the screen or poor
lighting including glare and reflections on the screen
and seizures in persons with epilepsy or other similar
symptomatic physical conditions.
Water Resistance
zNote: Your phone is NOT water resistant.
The phone is not covered under warranty for
damage by any liquid.
Safety Information
163 Sendo X User Guide
Care and Maintenance
Follow these care and maintenance instructions to
improve the performance and life of your phone.
Failure to follow the suggestions may invalidate you
phone's warranty:
Keep it and all its parts and accessories out of
small children's reach.
Keep it dry.
Do not use or store it in dusty or dirty areas.
Do not attempt to take the phone apart.
Do not drop, throw or shake it.
Do not use soaps, chemicals, cleaning solvents,
or strong detergents to clean it. Use a moist cloth
to wipe it.
Avoid exposing your phone to any severe shocks,
extreme (hot or cold) temperatures or moisture.
Keep your phone away from open flames such as
lit candles or cigarettes
Use only the supplied or an approved
replacement antenna. Unauthorised antennas,
modifications or attachments could damage the
phone and may violate regulations governing
radio devices.
If the phone, battery, or any accessory is not
working properly, take it to your nearest qualified
service facility. Back up all data before taking
your phone to a service centre as maintenance or
recovery of data is not guaranteed. If you have
any sensitive information, please back it up and
then delete it from your phone before taking your
phone to the service centre.
164 Sendo X User Guide
Regulatory Compliance and SAR
Regulatory Compliance and SAR Statements
This chapter contains three SAR statements. The first
is for all products purchased in North and South
America - this is called the SAR Statement. The
second is for products purchased anywhere else in
the world, excepting North and South America - this
is called the Global SAR Statement. The third is the
Sendo SAR Statement which provides the SAR value
for the Sendo X phone.
SAR Statement
The U.S. Food and Drug Administration’s
Center for Devices and Radiological Health,
Consumer Update on Mobile Phones
FDA has been receiving inquiries about the safety of
mobile phones, including cellular phones and PCS
phones. The following summarizes what is known—
and what remains unknown—about whether these
products can pose a hazard to health, and what can
be done to minimize any potential risk. This
information may be used to respond to questions.
Why the concern?
Mobile phones emit low levels of radiofrequency
energy (i.e. radiofrequency radiation) in the
microwave range while being used. They also emit
very low levels of radiofrequency energy (RF),
considered non-significant, when in the stand-by
mode. It is well known that high levels of RF can
produce biological damage through heating effects
(this is how your microwave oven is able to cook
food). However, it is not known whether, to what
extent, or through what mechanism, lower levels of
RF might cause adverse health effects as well.
Although some research has been done to address
these questions, no clear picture of the biological
effects of this type of radiation has emerged to date.
Thus, the available science does not allow us to
conclude that mobile phones are absolutely safe, or
that they are unsafe. However, the available
scientific evidence does not demonstrate any
adverse health effects associated with the use of
mobile phones.
What kinds of phones are in question?
Questions have been raised about hand-held
mobile phones, the kind that have a built-in antenna
that is positioned close to the user’s head during
normal telephone conversation. These types of
mobile phones are of concern because of the short
distance between the phone’s antenna—the primary
source of the RF— and the person’s head. The
exposure to RF from mobile phones in which the
antenna is located at greater distances from the user
(on the outside of a car, for example) is drastically
lower than that from hand-held phones, because a
person’s RF exposure decreases rapidly with distance
from the source. The safety of so-called "cordless
phones," which have a base unit connected to the
telephone wiring in a house and which operate at
far lower power levels and frequencies, has not been
questioned.
Regulatory Compliance and SAR
165 Sendo X User Guide
How much evidence is there that hand-held
mobile phones might be harmful?
Briefly, there is not enough evidence to know for
sure, either way; however, research efforts are on-
going. The existing scientific evidence is conflicting
and many of the studies that have been done to date
have suffered from flaws in their research methods.
Animal experiments investigating the effects of RF
exposures characteristic of mobile phones have
yielded conflicting results. A few animal studies,
however, have suggested that low levels of RF could
accelerate the development of cancer in laboratory
animals. In one study, mice genetically altered to be
predisposed to developing one type of cancer
developed more than twice as many such cancers
when they were exposed to RF energy compared to
controls. There is much uncertainty among scientists
about whether results obtained from animal studies
apply to the use of mobile phones. First, it is
uncertain how to apply the results obtained in rats
and mice to humans. Second, many of the studies
that showed increased tumor development used
animals that had already been treated with cancer-
causing chemicals, and other studies exposed the
animals to the RF virtually continuously—up to 22
hours per day.
For the past five years in the United States, the
mobile phone industry has supported research into
the safety of mobile phones. This research has
resulted in two findings in particular that merit
additional study:
1. In a hospital-based, case-control study,
researchers looked for an association between
mobile phone use and either glioma (a type of
brain cancer) or acoustic neuroma (a benign
tumor of the nerve sheath). No statistically
significant association was found between mobile
phone use and acoustic neuroma. There was
also no association between mobile phone use
and gliomas when all types of types of gliomas
were considered together. It should be noted that
the average length of mobile phone exposure in
this study was less than three years.
When 20 types of glioma were considered
separately, however, an association was found
between mobile phone use and one rare type of
glioma, neuroepithelliomatous tumors. It is possible
with multiple comparisons of the same sample that
this association occurred by chance. Moreover, the
risk did not increase with how often the mobile
phone was used, or the length of the calls. In fact,
the risk actually decreased with cumulative hours of
mobile phone use. Most cancer-causing agents
increase risk with increased exposure. An ongoing
study of brain cancers by the National Cancer
Institute is expected to bear on the accuracy and
repeatability of these results1.
2. Researchers conducted a large battery of
laboratory tests to assess the effects of exposure
to mobile phone RF on genetic material. These
included tests for several kinds of abnormalities,
including mutations, chromosomal aberrations,
DNA strand breaks, and structural changes in the
genetic material of blood cells called
lymphocytes. None of the tests showed any effect
of the RF except for the micronucleus assay,
Regulatory Compliance and SAR
166 Sendo X User Guide
which detects structural effects on the genetic
material. The cells in this assay showed changes
after exposure to simulated cell phone radiation,
but only after 24 hours of exposure. It is possible
that exposing the test cells to radiation for this
long resulted in heating. Since this assay is
known to be sensitive to heating, heat alone
could have caused the abnormalities to occur.
The data already in the literature on the response
of the micronucleus assay to RF are conflicting.
Thus, follow-up research is necessary2.
FDA is currently working with government, industry,
and academic groups to ensure the proper follow-
up to these industry-funded research findings.
Collaboration with the Cellular Telecommunications
Industry Association (CTIA) in particular is expected
to lead to FDA providing research recommendations
and scientific oversight of new CTIA-funded research
based on such recommendations.
Two other studies of interest have been reported
recently in the literature:
1. Two groups of 18 people were exposed to
simulated mobile phone signals under laboratory
conditions while they performed cognitive
function tests. There were no changes in the
subjects’ ability to recall words, numbers, or
pictures, or in their spatial memory, but they were
able to make choices more quickly in one visual
test when they were exposed to simulated mobile
phone signals. This was the only change noted
among more than 20 variables compared3.
2. In a study of 209 brain tumor cases and 425
matched controls, there was no increased risk of
brain tumors associated with mobile phone use.
When tumors did exist in certain locations,
however, they were more likely to be on the side
of the head where the mobile phone was used.
Because this occurred in only a small number of
cases, the increased likelihood was too small to
be statistically significant4.
In summary, we do not have enough information at
this point to assure the public that there are, or are
not, any low incident health problems associated
with use of mobile phones. FDA continues to work
with all parties, including other federal agencies and
industry, to assure that research is undertaken to
provide the necessary answers to the outstanding
questions about the safety of mobile phones.
What is known about cases of human
cancer that have been reported in users of
hand-held mobile phones?
Some people who have used mobile phones have
been diagnosed with brain cancer. But it is important
to understand that this type of cancer also occurs
among people who have not used mobile phones. In
fact, brain cancer occurs in the U.S. population at a
rate of about 6 new cases per 100,000 people each
year. At that rate, assuming 80 million users of
mobile phones (a number increasing at a rate of
about 1 million per month), about 4800 cases of
brain cancer would be expected each year among
those 80 million people, whether or not they used
their phones. Thus it is not possible to tell whether
Regulatory Compliance and SAR
167 Sendo X User Guide
any individual’s cancer arose because of the phone,
or whether it would have happened anyway. A key
question is whether the risk of getting a particular
form of cancer is greater among people who use
mobile phones than among the rest of the
population. One way to answer that question is to
compare the usage of mobile phones among people
with brain cancer with the use of mobile phones
among appropriately matched people without brain
cancer. This is called a case-control study. The
current case-control study of brain cancers by the
National Cancer Institute, as well as the follow-up
research to be sponsored by industry, will begin to
generate this type of information.
What is FDA’s role concerning the safety of
mobile phones?
Under the law, FDA does not review the safety of
radiation-emitting consumer products such as
mobile phones before marketing, as it does with new
drugs or medical devices. However, the agency has
authority to take action if mobile phones are shown
to emit radiation at a level that is hazardous to the
user. In such a case, FDA could require the
manufacturers of mobile phones to notify users of
the health hazard and to repair, replace or recall the
phones so that the hazard no longer exists. Although
the existing scientific data do not justify FDA
regulatory actions at this time, FDA has urged the
mobile phone industry to take a number of steps to
assure public safety. The agency has recommended
that the industry:
support needed research into possible biological
effects of RF of the type emitted by mobile
phones;
Design mobile phones in a way that minimizes
any RF exposure to the user that is not necessary
for device function; and
cooperate in providing mobile phone users with
the best possible information on what is known
about possible effects of mobile phone use on
human health.
At the same time, FDA belongs to an interagency
working group of the federal agencies that have
responsibility for different aspects of mobile phone
safety to ensure a coordinated effort at the federal
level. These agencies are:
National Institute for Occupational Safety and
Health
Environmental Protection Agency
Federal Communications Commission
Occupational Health and Safety Administration
National Telecommunications and Information
Administration
The National Institute of Health also participates in
this group.
In the absence of conclusive information about any
possible risk, what can concerned individuals do?
If there is a risk from these products—and at this
point we do not know that there is—it is probably
very small. But if people are concerned about
avoiding even potential risks, there are simple steps
they can take to do so. For example, time is a key
factor in how much exposure a person receives.
Those persons who spend long periods of time on
Regulatory Compliance and SAR
168 Sendo X User Guide
their hand-held mobile phones could consider
holding lengthy conversations on conventional
phones and reserving the hand-held models for
shorter conversations or for situations when other
types of phones are not available.
People who must conduct extended conversations in
their cars every day could switch to a type of mobile
phone that places more distance between their
bodies and the source of the RF, since the exposure
level drops off dramatically with distance. For
example, they could switch to
a mobile phone in which the antenna is located
outside the vehicle,
a hand-held phone with a built in antenna
connected to a different antenna mounted on the
outside of the car or built into a separate
package
or
a headset with a remote antenna to a mobile
phone carried at the waist.
Again, the scientific data do not demonstrate that
mobile phones are harmful. But if people are
concerned about the radiofrequency energy from
these products, taking the simple precautions
outlined above can reduce any possible risk.
Where can I find additional information?
For additional information, see the following
websites:
Federal Communications Commission (FCC) RF
Safety Program (select "Information on Human
Exposure to RF Fields from Cellular and PCS Radio
Transmitters"): http://www.fcc.gov/oet/rfsafety
World Health Organization (WHO) International
Commission on Non-Ionizing Radiation Protection
(select Qs & As): http://www.who.int/emf
United Kingdom, National Radiological Protection
Board: http://www.nrpb.org.uk
Cellular Telecommunications Industry Association
(CTIA): http://www.wow-com.com
U.S. Food and Drug Administration (FDA) Center for
Devices and Radiological Health:
http://www.fda.gov/cdrh/consumer/
1 Muscat et al. Epidemiological Study of Cellular
Telephone Use and Malignant Brain Tumors. In:
State of the Science Symposium;1999 June 20; Long
Beach, California.
2 Tice et al. Tests of mobile phone signals for activity
in genotoxicity and other laboratory assays. In:
Annual Meeting of the Environmental Mutagen
Society; March 29, 1999, Washington, D.C.; and
personal communication, unpublished results.
3 Preece, AW, Iwi, G, Davies-Smith, A, Wesnes, K,
Butler, S, Lim, E, and Varey, A. Effect of a 915-MHz
simulated mobile phone signal on cognitive function
in man. Int. J. Radiat. Biol., April 8, 1999.
4 Hardell, L, Nasman, A, Pahlson, A, Hallquist, A
and Mild, KH. Use of cellular telephones and the risk
for brain tumors: a case-control study. Int. J. Oncol.,
15: 113-116, 1999.
Regulatory Compliance and SAR
169 Sendo X User Guide
Global SAR Statement
Mobile Manufacturers Forum statement:
Understanding SAR
To communicate with the network, mobile phones
emit low levels of radio waves (also known as
radiofrequency or ‘RFenergy) when being used.
Governments around the world have adopted
comprehensive guidelines, developed by
independent scientific organizations, governing the
exposure to RF energy. Mobile phones are designed
to operate within these stringent limits.
What is SAR?
SAR stands for Specific Absorption Rate which is the
unit of measurement for the amount of RF energy
absorbed by the body when using a mobile phone.
Although the SAR is determined at the highest
certified power level in laboratory conditions, the
actual SAR level of the phone while operating can be
well below this value. This is because the phone is
designed to use the minimum power required to
reach the network. Therefore, the closer you are to a
base station, the more likely it is that the actual SAR
level will be lower.
Does a lower SAR mean that a phone is
safer?
No. Variations in SAR do not mean that there are
variations in safety. While there may be differences
in SAR levels among phone models, all mobile
phones must meet RF exposure guidelines.
Where can I get the SAR values for my
phone?
SAR information for new model phones will be
included with the materials that come with the
mobile phone. In addition, this information will be
available from the website of your mobile phone
manufacturer.
Where can I go if I want more information?
There are several good sources of information by
government and international agencies on the
general issue of mobile phones and health:
World Health Organisation (WHO)
www.who.int/emf
U.S Food and Drug Administration
www.fda.gov/cdrh/ocd/mobilphone.html
U.K National Radiological Protection Board
www.nrpb.org.uk
The Mobile Manufacturers Forum, the international
association of mobile phone manufacturers, also
has a comprehensive website - www.mmfai.org - to
help answer consumer questions on health issues.
Regulatory Compliance and SAR
170 Sendo X User Guide
Sendo SAR Statement
THIS MOBILE PHONE MEETS REQUIREMENTS FOR
EXPOSURE TO RADIO FREQUENCY ENERGY.
Your mobile phone is a radio transmitter and
receiver. It is designed and manufactured not to
exceed the limits for exposure to radio frequency (RF)
recommended by international guidelines. These
limits are part of comprehensive guidelines and
establish permitted levels of RF energy for the
general population. The guidelines were developed
by independent scientific organisations through
periodic and thorough evaluation of scientific
studies. The guidelines include a substantial safety
margin designed to assure the safety of all persons,
regardless of age and health.
The exposure standard for mobile phones employs a
unit of measurement known as the Specific
Absorption Rate, or SAR. The SAR limit
recommended by international guidelines is 2.0
Watts/kg*. Tests for SAR are conducted using
standard operating positions with the phone
transmitting at its highest operating power level.
Although the SAR is determined at the highest
operating power level, the actual SAR of the phone
while operating normally can be well below the
maximum value. This is because the phone is
designed to operate at multiple power levels so as to
use only the power required to communicate with
the network. In general, the closer you are to a base
station, the lower the power output of the phone.
The highest SAR value for the Sendo X phone when
tested for use at the ear is X.XX W/Kg.
Always read and follow the operating and safety
instructions that came with your phone.
* The SAR limit for mobile phones used by the public
is 2.0 Watts/Kg (W/kg) averaged over ten grams of
body tissue.The guidelines incorporate a substantial
margin of safety to give additional protection for the
public and to account for any variations in
measurements.
Regulatory Compliance and SAR
171 Sendo X User Guide
Regulatory compliance
Your phone has been designed to comply with
applicable standards when used correctly in
accordance with the user instructions. Sendo GSM
900/1800/1900 phones and accessories have been
tested and certified for compliance with the following
EC Directives, FCC and international standards, as
applicable:
European (EC) Directives
1999/5/EC (R&TTED)
89/336/EEC (EMCD)
73/23/EEC (LVD), as amended by 93/68/EEC
FCC (USA) Standards
FCC Part 24 (47CFR): 2001 -
Sections: 24.232; 24.235; 24.238
FCC Part 15 (47CFR): 2001 Class B -
Sections: 15.31; 15.33; 15.105; 15.107; 15.109;
15.203; 15.204; 15.207; 15.209; 15.247; 15.249
FCC Part 2 (47CFR): 2001 -
Sections: 2.1046; 2.1049; 2.1051; 2.1053; 2.1055
International Standards
IEC/UL/AS-NZ/BS EN60950 (Electrical Safety)
CSA C22.2 No 60950-00:2000,
3rd Edition (Canada electrical safety)
EN301 489-7 (GSM EMC)
EN301 489-1 (EMC)
EN301 489-17 (2.4GHz EMC)
EN300 328-2 (2.4GHz RF)
EN301 511 (GSM900/DCS1800)
3GPP TS 51.010-1 -
V5.0.0 September 2002 Release 5
3GPP TS 51.010-1 -
V5.0.0 September 2002 Release 5
International SAR (Human Exposure)
Standards
EN50360/EN50361 (European)
IEEE Std C95.1 / C95.3 (USA)
OET Bulletin 65 Supplement C: (2001-01)
Australian Standard 2003
Camera Flash (LED/Laser Safety)
EN60 825-1
IEC60 825-1
172 Sendo X User Guide
End User Licence Agreement
End User Licence Agreement
This Software License Agreement ("Agreement") is between
You and Sendo International Ltd and/or one of its affiliates
("Licensor"). The Agreement authorises you to use the
Software specified in Clause 1 below, which may be
included on your phone, stored on a CD-ROM, sent to you
by electronic mail, downloaded from Licensor's Web pages
or servers or from other sources under the terms and
conditions set forth below. This is an agreement on end
user rights and not an agreement for sale. Licensor
continues to own the copy of the Software and any other
copy that you are authorised to make pursuant to this
Agreement.
Read this Agreement carefully before installing,
downloading or using the Software. Further, by installing,
downloading and/or using the Software, you agree to the
terms and conditions of this Agreement.
1. SOFTWARE.
As used in this Agreement, the term "Software" means,
collectively: (i) all the software in your phone, all of the
contents of the disk(s), CD-ROM(s), electronic mail and its
file attachments, or other media with which this Agreement
is provided; (ii) related Licensor or third party software; (iii)
digital images, stock photographs, clip art or other artistic
works ("Stock Files") (iv) related explanatory written
materials ("Documentation"); (v) fonts (vi) upgrades,
modified versions, updates, additions and copies of the
Software, if any, licensed to you by Licensor (collectively
"Updates") and (vii) any other possible documentation
related thereto.
2. END USER RIGHTS AND USE.
Licensor grants to you a non-exclusive, non-transferable
end user right to install the Software or use the Software
installed on the phones. The Software is licensed with the
phone as a single integrated product and may be used
with the phone only as set forth in these licensing terms.
3. LIMITATIONS ON END USER RIGHTS.
(a) You may not copy, distribute, or make derivative works
of the Software.
(b) You may not use, modify, translate, reproduce or
transfer the right to use the Software or copy the Software
except as expressly provided in this Agreement.
(c) You may not resell, sublicense, rent, lease or lend the
Software; except you may permanently transfer all of your
rights as set forth in the Agreement only as part of a
permanent sale or transfer of the phone, provided the
recipient agrees to the terms of this Agreement.
(d) You may not reverse engineer, reverse compile,
disassemble or otherwise attempt to discover the source
code of the Software (except to the extent that this
restriction is expressly prohibited by law) or create
derivative works based on the Software.
(e) You shall not display, modify, reproduce or distribute
any of the Stock Files included with the Software.
(f) You shall not display, modify, reproduce or distribute
any of the pre-loaded content included with the software
unless permitted as stated in the User Guide or in the
prompts in the software. In the event that you are allowed
to display, modify, reproduce or distribute certain parts of
the pre-loaded content, you shall review the "Readme" files
associated with the pre-loaded content (contained on the
software CD) to ascertain what rights you have with
respect to such materials. Pre-loaded content may not be
used in the production of libelous, defamatory, fraudulent,
infringing, lewd, obscene or pornographic material or in
any otherwise illegal manner. You agree that you shall
only use the pre-loaded content in a manner that complies
with all applicable laws, including, but not limited to,
applicable restrictions concerning copyright and other
intellectual property rights. You may not register or claim
any rights in the pre-loaded content or derivative works
thereof.
End User Licence Agreement
173 Sendo X User Guide
(g) You agree that you shall only use the Software in a
manner that complies with all applicable laws in the
jurisdiction in which you use the Software, including, but
not limited to, applicable restrictions concerning copyright
and other intellectual property rights.
4. COPYRIGHT.
Licensor and/or its software suppliers own the Software
and all rights, without limitation including proprietary
rights therein, and their respective affiliates and are
protected by international treaty provisions and other
applicable national laws of the country in which it is being
used. The structure, organization and code of the Software
are the valuable trade secrets and confidential
information.
5. MULTIPLE COPIES / UPDATES.
If the Software supports multiple platforms or languages, if
you receive the Software on multiple media, of if you
otherwise receive multiple copies of the Software, the
number of phones on which all versions of the Software
are installed shall be one phone. If the Software is an
Update to a previous version of the Software, you must
possess a valid end user right to such previous version in
order to use the Update and you may use the previous
version for ninety (90) days after you receive the Update in
order to assist you in the transition to the Update. After
such time you no longer have a right to use the previous
version, except for the sole purpose of enabling you to
install the Update.
6. COMMENCEMENT & TERMINATION.
This Agreement is effective from the first date you use or
install the Software. Your end user rights automatically and
immediately terminate without notice from Licensor if you
fail to comply with any provision of this Agreement. In such
event, you must immediately delete, destroy or return at
your own cost and expense, and without entitlement to any
refund of the purchase price, the phone and the Software,
and all related material to Licensor.
7. EXCEPT AS EXPRESSLY PROVIDED IN THE LIMITED
WARRANTY FOR THE PHONE, YOU ACKNOWLEDGE
THE SOFTWARE IS PROVIDED "AS IS" WITHOUT
WARRANTY OF ANY KIND EXPRESS OR IMPLIED. TO THE
MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW
NEITHER LICENSOR, LICENSOR’S SOFTWARE SUPPLIERS
OR THEIR RESPECTIVE AFFILIATES, NOR THE COPYRIGHT
HOLDERS MAKE ANY REPRESENTATIONS OR
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT
NOT LIMITED TO THE WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE OR THAT THE SOFTWARE WILL NOT INFRINGE
ANY THIRD PARTY PATENTS, COPYRIGHTS, TRADEMARKS
OR OTHER RIGHTS. THERE IS NO WARRANTY BY
LICENSOR OR BY ANY OTHER PARTY THAT THE
FUNCTIONS CONTAINED IN THE SOFTWARE WILL MEET
YOUR REQUIREMENTS OR THAT THE OPERATION OF
THE SOFTWARE WILL BE UNINTERRUPTED OR ERROR-
FREE.
8. NOT FAULT TOLERANT
THE SOFTWARE MAY CONTAIN TECHNOLOY THAT IS
NOT FAULT TOLERANT AND IS NOT DESIGNED,
MANUFACTURED, OR INTENDED FOR USE IN
ENVIRONMENTS OR APPLICATIONS IN WHICH THE
FAILURE OF THE LICENSED SOFTWARE COULD LEAD
DIRECLTY TO DEATH, PERSONAL INJURY, OR SEVERE
PHYSICAL OR ENVIRONMENTAL DAMAGE OR
FINANCIAL LOSS.
9. LIMITATION OF LIABILITY.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE
LAW, IN NO EVENT SHALL LICENSOR OR LICENSOR’S
SOFTWARE SUPPLIERS OR THEIR RESPECITVE AFFILIATES
AND EMPLOYEES BE LIABLE FOR ANY LOST PROFITS,
REVENUE, SALES, DATA OR COSTS OF PROCUREMENT
End User Licence Agreement
174 Sendo X User Guide
OF SUBSTITUTE GOODS OR SERVICES, PROPERTY
DAMAGE, PERSONAL INJURY, INTERRUPTION OF
BUSINESS, LOSS OF BUSINESS INFORMATION OR FOR
ANY SPECIAL, DIRECT, INDIRECT, INCIDENTAL,
ECONOMIC, COVER, PUNITIVE, SPECIAL OR
CONSEQUENTIAL DAMAGES, HOWEVER CAUSED AND
WHETHER ARISING UNDER CONTRACT, TORT,
NEGLIGENCE, OR OTHER THEORY OF LIABILITY
ARISING OUT OF THE USE OF OR INABILITY TO USE THE
SOFTWARE, EVEN IF LICENSOR OR ITS SOFTWARE
SUPPLERS ARE ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES. BECAUSE SOME COUNTRIES/STATES/
JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF LIABILITY, BUT MAY ALLOW LIABILITY TO
BE LIMITED, IN SUCH CASES, THE LIABILITY OF
LICENSOR, ITS SOFTWARE SUPPLIERS AND THEIR
RESPECTIVE AFFILIATES AND EMPLOYEES SHALL BE
LIMITED TO, AT LICENSOR’S OPTION, EITHER (A)
RETURN OF THE PRICE PAID LESS A REASONABLE
AMOUNT FOR USAGE, OR (B) REPAIR OR REPLACMENT
OF THE SOFTWARE THAT DOES NOT MEET THE LIMITED
WARRANTY PROVIDED WITH THE PHONE AND WHICH
IS RETURNED IN ACCORDANCE WITH THE
REQUIREMENTS OF THE LIMITED WARRANTY. Nothing
contained in this Agreement shall prejudice the statutory
rights of any party dealing as a consumer. Nothing
contained in this Agreement limits Licensor's liability to You
in the event of death or personal injury resulting from
Licensor's negligence if law prohibits such a limitation.
Licensor is acting on behalf of its software suppliers and
their respective employees and affiliates for the purpose of
disclaiming, excluding and/or restricting obligations,
warranties and liability as provided in this clause 9, but in
no other respects and for no other purpose.
10. TECHNICAL SUPPORT.
Licensor has no obligation to furnish You with technical
support except as agreed in writing between You and
Licensor in the Limited Warranty provided with the phone.
11. EXPORT CONTROL.
The Software may be subject to export regulations of the
United Kingdom and other countries. You agree that You
shall comply with all applicable export laws, restrictions
and regulations of the United Kingdom or foreign
agencies or authorities, and shall not export, or transfer
for the purpose of re-export, any Software, product or
technical data received under this Agreement or any
Software or product produced by use of such technical
data, including processes and services, in violation of any
applicable restrictions, laws or regulations, or without all
necessary approvals.
12. APPLICABLE LAW & GENERAL PROVISIONS.
This Agreement shall be governed by and construed in
accordance with the internal laws of the United Kingdom
without regard to its conflicts of laws rules.
This is the entire agreement between Licensor and you
relating to the Software and it supersedes any prior
representations, discussions, undertakings, end user
agreements, communications or advertising relating to the
Software.
175 Sendo X User Guide
Warranty Statements
Warranty Statements
This chapter contains two warranty statements. The first is for all products purchased in North and South America - this is
called the Americas Warranty. The second is for products purchased anywhere else in the world, excepting North and
South America; this is called the Global Warranty.
Americas Warranty
Sendo America, Inc. ("SENDO”) warrants, subject to the exclusions and limitations set forth below, that this cellular phone
("Product") is free from defects in material and workmanship that result in Product failure during normal usage, according
to the following terms and conditions:
1. The limited warranty for the Product extends for ONE (1) year beginning on the date of the purchase of the Product or
FIFTEEN (15) months from the date of its manufacture as determined by the date code in the Product.
2. The limited warranty extends to the original purchaser of the Product ("Consumer") and is not assignable or transferable
to any subsequent purchaser or user.
3. The Limited warranty extends only to Consumers who purchase the Product in the market for its intended sale.
4. During the limited warranty period, SENDO will repair, or replace, at SENDO's sole option, any defective parts, or any
parts that will not properly operate for their intended use with new or refurbished replacement items if such repair or
replacement is needed because of malfunction or failure of the Product during normal usage. No charge will be made to
the Consumer for any such parts. SENDO will also pay for the labor charges incurred by SENDO in repairing or replacing
the defective parts. The limited warranty does not cover defects in appearance, cosmetic, decorative or structural items,
including framing, and any non-operative parts. This limited warranty does not apply to any damage or failure to operate
caused by use of the product other than in accordance with the instructions contained in the User Manual, or for periodic
maintenance or repair due to normal wear and tear. SENDO's limit of liability under the limited warranty shall be the
actual cash value of the Product at the time the Consumer returns the Product for repair, determined by the price paid by
the Consumer for the Product less a reasonable amount for usage. SENDO shall not be liable for any other losses or
damages. These remedies are the Consumer's exclusive remedies for breach of warranty.
5. Upon request from SENDO, the Consumer must prove the date of the original purchase of the Product by a dated bill
of sale or dated itemized receipt.
6. The Consumer shall bear the cost of taking or shipping the Product to the place of purchase or the Customer Service
Department of SENDO. If the Product was taken to the place of purchase, the Consumer shall bear the cost of retrieving
the Product. If shipped to SENDO, SENDO shall bear the cost of shipping the Product back to the Consumer after the
completion of service under this limited warranty and provided that repairs were required to be performed under this
limited warranty.
7. The Consumer shall have no coverage or benefits under this limited warranty if any of the following conditions are
applicable:
176 Sendo X User Guide
Warranty Statements
a) The Product has been subject to abnormal use, abnormal conditions, improper storage, exposure to moisture or
dampness, unauthorized modifications, unauthorized connections, unauthorized repair, misuse, neglect, abuse, accident,
alteration, improper installation, or other acts which are not the fault of SENDO, including damage caused by shipping.
b) Physical damage to the surface of the Product, including scratches or cracks in or to the outside casing or LCD, or
damages caused by dropping the Product.
c) The Product has been damaged from external causes such as liquid, water, collision with an object, or from fire,
flooding, sand, dirt, windstorm, lightening, earthquake or damage from exposure to weather conditions, an Act of God,
or battery leakage, theft, blown fuse, or improper use of any electrical source, damage caused by computer or internet
viruses, bugs, worms, Trojan Horses, cancelbots or damage caused by the connection to other products not
recommended for interconnection by SENDO.
d) The Product has been altered or repaired by anyone other than an approved SENDO service center or if it has been
used with unapproved accessories or other ancillary items.
e) For adaptations or adjustments made to the Product to comply with local standards in any country other than one for
which the Product was designed and manufactured.
f) Loss or integrity of any user data stored in the Product or any storage device used in conjunction with the Product at any
time.
g) The Customer Service Department at SENDO was not advised by the Consumer in writing of the alleged defect or
malfunction of the Product within fourteen (14) days after the expiration of the applicable limited warranty period.
h) The Product serial number plate or the accessory data code has been removed, defaced or altered.
i) The defect or failure to operate was caused by defective function of the cellular system or by inadequate signal
reception.
8. If a problem develops during the limited warranty period, the Consumer shall take the following step-by-step
procedure:
a) The Consumer shall return the Product to the place of purchase for repair or replacement processing. Back up all data
before returning the Product for repair. If the Consumer has sensitive information stored on the Product, the Consumer
must copy it to another device and delete it from the Product before repair.
b) If "a" is not convenient because of distance (more than 50 miles) or for other good cause, the Consumer may contact
the Customer Service Department at SENDO, at the phone number listed on the bottom of the next page, for further
instructions.
c) The Consumer shall ship the Product prepaid and insured. Expenses related to removing the Product from an
installation are not covered under this limited warranty.
d) The Consumer will be billed for any parts or labor charges not covered by this limited warranty. The Consumer will be
responsible for any expenses related to reinstallation of the Product.
177 Sendo X User Guide
Warranty Statements
e) SENDO will repair or authorize the repair of the Product under the limited warranty within 30 days after receipt of the
Product by SENDO or an SENDO authorized service center. If SENDO cannot perform repair covered under this limited
warranty within 30 days, or after a reasonable number of attempts to repair the same defect, SENDO at its sole option,
will provide a replacement Product or refund the purchase price of the Product less a reasonable amount for usage.
f) If the Product is returned to the Customer Service Department at SENDO during the limited warranty period, but the
problem with the Product is not covered under the terms and conditions of this limited warranty, the Consumer will be
notified and given an estimate of the charges the Consumer must pay to have the Product repaired, with all shipping
charges billed to the Consumer. If the estimate is refused, the Product will be returned freight collect. If the Product is
returned to the Customer Service Department at SENDO after the expiration of the limited warranty period, SENDO's
normal service policies shall apply and the Consumer will be responsible for all shipping charges.
9. The Product consists of newly assembled equipment that may contain used components that have been reprocessed to
allow machine compliance with Product performance and reliability specifications.
10. ANY IMPLIED WARRANTY OF MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE OR USE, SHALL BE
LIMITED TO THE DURATION OF THE FOREGOING LIMITED WRITTEN WARRANTY. OTHERWISE, THE FOREGOING
LIMITED WARRANTY IS THE CONSUMER'S SOLE AND EXCLUSIVE REMEDY AND IS IN LIEU OF ALL OTHER WARRANTIES,
EXPRESS OR IMPLIED. SENDO DOES NOT WARRANT UNITERRUPTED OR
ERROR FREE INTERNET OR DATA
CONNECTIONS. SENDO SHALL NOT BE LIABLE FOR SPECIAL, INCIDENTAL
OR CONSEQUENTIAL DAMAGES,
INCLUDING BUT NOT LIMITED TO, LOSS OF ANTICIPATED BENEFITS OR PROFITS, LOSS OF SAVINGS OR REVENUE,
PUNITIVE DAMAGES, LOSS OF USE OF THE PRODUCT OR ANY ASSOCIATED EQUIPMENT, LOSS OF DATA, COST OF
CAPITAL, COST OF ANY SUBSTITUTE EQUIPMENT OR FACILITIES, DOWNTIME, THE CLAIMS OF ANY THIRD PARTIES,
INCLUDING CUSTOMERS, AND INJURY TO PROPERTY, RESULTING FROM THE PURCHASE OR USE OF THE PRODUCT
OR ARISING FROM BREACH OF THE WARRANTY, BREACH OF CONTRACT, NEGLIGENCE, STRICT TORT, OR ANY
OTHER LEGAL OR EQUITABLE THEORY, EVEN IF SENDO KNEW OF THE LIKELIHOOD OF SUCH DAMAGES. SENDO
SHALL NOT BE LIABLE FOR DELAY IN RENDERING SERVICE UNDER THE LIMITED WARRANTY, OR LOSS OF USE
DURING THE PERIOD THAT THE PRODUCT IS BEING REPAIRED OR LOSS OF DATA.
11. Some jurisdictions do not allow limitation of how long an implied warranty lasts, so the above one year warranty
limitation may not apply to you (the Consumer). Some jurisdictions do not allow the exclusion or limitation of incidental
and consequential damages, so certain of the above limitations or exclusions may not apply to you (the Consumer). This
limited warranty gives the Consumer specific legal rights and the Consumer may also have other rights that vary from
jurisdiction to jurisdiction.
12. SENDO neither assumes nor authorizes any authorized service center or any other person or entity to assume for it
any other obligation or liability beyond that which is expressly provided for in this limited warranty including the provider
or seller of any extended warranty or service agreement.
13. This is the entire warranty between SENDO and the Consumer, and supersedes all prior and contemporaneous
agreements or understandings, oral or written, and all communications relating to the Product, and no representation,
promise or condition not contained herein shall modify these terms.
178 Sendo X User Guide
Warranty Statements
14. This limited warranty allocates the risk of failure of the Product between the Consumer and SENDO. The allocation is
recognized by the Consumer and is reflected in the purchase price of the Product.
15. Any action or lawsuit for breach of warranty must be commenced within eighteen (18) months following delivery of
the Product.
16. Questions concerning this limited warranty may be directed to: www.sendo.com/warranty.
17. The limited warranty period for SENDO accessories are specifically defined within their own warranty cards and
packaging.
Global Warranty
Note: This warranty statement covers all phones purchased anywhere in the world, other than North or South America.
Sendo International Limited (“Sendo”) warrants, subject to the exclusions and limitations set forth below, that your cellular
phone, battery and accessories (collectively “Product”) is free from defects in materials and workmanship according to the
following terms and conditions:
1. The limited warranty for the Product commences on the date of purchase and continues for a period of one (1) year
from that date. Upon request from Sendo, you, (the “Consumer”) must prove the date of the original purchase of the
Products by dated itemised receipt.
2. The limited warranty extends to the original purchaser of the Product, the Consumer, and is not assignable or
transferable to any subsequent purchaser or user.
3. The warranty extends only to Consumers who purchase the Product in the market for its intended sale.
4. During the limited warranty period, Sendo will repair, or replace, at Sendo's sole option, any defective parts, or any
parts that will not properly operate for their intended use with new or refurbished replacement items if such repair or
replacement is needed because of a malfunction or failure of the Product during normal usage. No charge will be made
to the Consumer for any such parts. Sendo will also pay for the labour charges incurred by Sendo in repairing or
replacing the defective parts. This warranty does not apply to any damage or failure to operate caused by use of the
Product other than in accordance with the instructions contained in the User Manual, or for periodic maintenance or
repair due to normal wear and tear. Sendo's limit of liability under the limited warranty shall be the actual cash value of
the Product at the time the Consumer returns the Product for repair, determined by the price paid by the Consumer for the
Product less a reasonable amount for usage. Sendo shall not be liable for any other losses or damages. These remedies
are the Consumer's exclusive remedies for breach of warranty.
5. The warranty will be invalidated if any of the following circumstances are applicable:
a) The Product has been subject to abnormal use, abnormal conditions, improper storage, exposure to moisture or
dampness, unauthorised modifications, unauthorised connections, unauthorised repair, misuse, neglect, abuse, accident,
alteration, improper installation, or other acts which are not the fault of Sendo, including damage caused by shipping.
179 Sendo X User Guide
Warranty Statements
b) Physical damage to the surface of the Product, including scratches or cracks in or to the outside casing or Liquid Crystal
Display, or damages caused by dropping the Product.
c) The Product has been damaged from external causes such as liquid, water, collision with an object, or from fire,
flooding, sand, dirt, windstorm, lightening, earthquake or damage from exposure to weather conditions, an Act of God,
or battery leakage, theft, blown fuse, or improper use of any electrical source, damage caused by computer or internet
viruses, bugs, worms, Trojan Horses, cancelbots or damage caused by the connection to other products not
recommended for interconnection by Sendo.
d) The Product has been altered or repaired by anyone other than an authorised Sendo service centre or if it has been
used with unapproved accessories or other ancillary items.
e) For adaptations or adjustments made to the Product to comply with local standards in any country other than one for
which the Product was designed and manufactured.
f) Loss or integrity of any user data stored in the Product or any storage device used in conjunction with the Product at any
time.
g) The Sendo authorised service centre was not advised by the Consumer in writing of the alleged defect or malfunction of
the Product within fourteen (14) days after the expiration of the applicable limited warranty period.
h) The Product serial number plate or the accessory data code has been removed, defaced or altered.
i) The defect or failure to operate was caused by the defective function of the cellular system or by inadequate signal
reception.
6. Any implied warranty of satisfactory quality, merchantability, or fitness for a particular purpose or use, shall be limited
to the duration of the foregoing written warranty. Otherwise, the foregoing warranty is the Consumer’s sole and exclusive
remedy and is in lieu of all other warranties, express or implied. Sendo does not warrant uninterrupted or error free
internet or data connections. Sendo shall not be liable for special, incidental or consequential damages, including but not
limited to, loss of anticipated benefits or profits, loss of savings or revenue, punitive damages, loss of use of the product or
any associated equipment, loss of data, cost of capital, cost of any substitute equipment or facilities, downtime, the claims
of any third parties, including customers, and injury to property, resulting from the purchase or use of the product or
arising from breach of the warranty, breach of contract, negligence, strict tort, or any other legal or equitable theory, even
if Sendo knew of the likelihood of such damages. Sendo shall not be liable for delay in rendering service under the limited
warranty, or loss of use during the period that the product is being repaired or loss of data.
7. Some jurisdictions do not allow limitation of how long an express or implied warranty lasts and so the one year
warranty period referred to above may not apply, to you, the Consumer. Some jurisdictions do not allow the exclusion or
limitation of incidental and consequential damages and so to the extent that such limitations are not allowed, the above
limitations or exclusions may not apply, to you, the Consumer. This limited warranty gives the Consumer specific legal
rights and the Consumer may also have other legal rights under the legislation of some jurisdictions. These legal rights
vary from jurisdiction to jurisdiction and are not prejudiced by anything contained in this limited warranty. It also means
that in some jurisdictions our responsibility to you the Consumer may be more extensive than in other jurisdictions.
180 Sendo X User Guide
Warranty Statements
8. The Consumer shall take the following steps to make a claim under this limited warranty:
Please do not ship the Product for service without first contacting the nearest Sendo Authorised Service Centre.
Contact information for the world-wide network of Sendo authorised service centres is available at www.sendo.com.
If the Product qualifies for in-warranty service, the Consumer must prove the date of the original purchase of the Products
by a dated proof of purchase.
Back up all data. If the Consumer has sensitive information stored on the Product copy it to another device and delete it
from the Product before repair.
The Consumer must ship the Product prepaid and insured. Expenses related to removing the Product from an installation
are not covered under this limited warranty.
If the Product is returned for service and the Product is deemed out of warranty under the terms and conditions of this
warranty, the Consumer will be notified and given an estimate of the applicable charges. If the estimate is refused a
minimum service fee for collection, inspection and quotation of said product would be due.
9. Subject to any more extensive legal rights granted to the Consumer by law of the Consumer’s jurisdiction, Sendo
neither assumes nor authorises any authorised service centre or any other person or entity to assume for it any other
obligation or liability beyond that which is expressly provided for in this limited warranty including the provider or seller of
any extended warranty or service agreement.
10. This is the entire warranty between Sendo and the Consumer, and supersedes all prior and contemporaneous
agreements or understandings, oral or written, and all communications relating to the Product, and no representation,
promise or condition not contained herein shall modify these terms.
11. This limited warranty allocates the risk of failure of the Product between the Consumer and Sendo. The allocation is
recognised by the Consumer and is reflected in the purchase price of the Product.
12. Diagnostic instructions and other service information is available free of charge at www.sendo.com. Information on
out of warranty repair costs and charges is available at www.sendo.com.
181 Sendo X User Guide
Declaration of Conformity
Declaration of Conformity
We: Sendo International Ltd.
Of: Sendo Base Station, Hatchford Brook, Hatchford Way,
Sheldon, Birmingham, B26 3RZ, United Kingdom.
Declare under our sole responsibility that the product referenced within this user guide and uniquely identified
by the IMEI and type number affixed to the product, to which this declaration relates, is in compliance with the
essential requirements of the Radio and Telecommunications Terminal Equipment Directive (R&TTE) 1999/5/
EC.
The conformity assessment procedure referred to in Article 10 and detailed in Annex IV of Directive
1999/5/EC has been followed with the involvement of BABT, Claremont House, 34 Molesey Road,
Walton-On-Thames, KT12 4RQ, England.
A copy of the original Declaration of Conformity is available for download from the Sendo website.
Class of equipment: This product is designated Class 1 equipment (R&TTED 1999/5/EC), the use of which is
harmonised throughout all EU member states. This product is designated for use on licensed
GSM 900/1800/1900 MHz networks.
www.sendo.com
8E30-0H010-80000
Printed in the Netherlands.
© 2003 Sendo. All rights reserved.

Navigation menu