Sendo SNDX00 Sendo X User Manual HuliQuick

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Quick Start Manual HTML Version

1. Quick Start Manual
2. Users Guide

Quick Start Manual

Contents

1Introduction 1

2Getting started 2

3Getting to know your phone 6

4Making and receiving calls 11

5Sounds, photos, video, music 14

6Sending and receiving messages 17

7Safety Information 20

8Regulatory Compliance and SAR Statements 25

9End User Licence Agreement 32

10 Warranty Statements 35

The wireless phone described in this guide

is approved for use on the GSM and GPRS

networks operating on the 900, 1800 (DCS/

PCN) and 1900 (PCS) bands. It is approved

for use in the country where it was originally

sold and may be approved for use in other

countries.

Part No. 8E30-0H010-80000, Edition 0.2

(Draft).

reserved.

SENDO is a trademark of Sendo

International and/or its affiliates.

Reproduction, transfer, distribution or

storage of part or all of the contents in this

document in any form without the prior

written permission of Sendo is prohibited.

T9® Text Input is a registered trademark of

T9 Text input is licensed under one or more

of the following U.S. Patents: 5,818,437,

5,953,541, 5,945,928, 6,011,554 and

additional patents are pending worldwide.

Complying with all applicable copyright

laws is the responsibility of the user.

Java and all Java-based trademarks and

logos are trademarks or registered

trademarks of Sun Microsystems, Inc. in the

U.S and other countries. The names of

actual companies and products mentioned

herein may be the trademarks of their

respective owners.

This product includes software licensed

This product contains software licensed

rights reserved. Contains portions of

Beatnik, Inc. 1996-2002.

Portions of this User Manual have been

authored in whole or in part by the following

entities, and use of third party text is subject

to the following:

Symbian Ltd.

Disclaimer

The information contained in this User

Guide is written for the Sendo X phone.

Sendo reserves the right to make changes

and improvements to the products and any

of the features of the products described in

this document without prior notice

THE CONTENTS OF THIS DOCUMENT ARE

PROVIDED "AS IS". EXCEPT AS REQUIRED

BY APPLICABLE LAW, NO WARRANTIES

OF ANY KIND, EITHER EXPRESS OR

IMPLIED, INCLUDING, BUT NOT LIMITED

TO, THE IMPLIED WARRANTIES OF

MERCHANTABILITY AND FITNESS FOR A

PARTICULAR PURPOSE, ARE MADE IN

RELATION TO THE ACCURACY,

RELIABILITY OR CONTENTS OF THIS

DOCUMENT. SENDO RESERVES THE

RIGHT TO REVISE THIS DOCUMENT OR

WITHDRAW IT AT ANY TIME WITHOUT

PRIOR NOTICE. UNDER NO

CIRCUMSTANCES SHALL SENDO BE

RESPONSIBLE FOR ANY LOSS OF DATA

OR INCOME OR ANY SPECIAL,

INCIDENTAL, CONSEQUENTIAL OR

INDIRECT DAMAGES HOWSOEVER

CAUSED.

Export Information

This phone may be subject to export

regulation of the United Kingdom and other

countries. Diversion contrary to law is

prohibited. You must comply with all

applicable export laws, restrictions and

regulations of the United Kingdom or foreign

agencies or authorities, and shall not export,

or transfer for the purpose of reexport, the

phone or any part of the phone in violation of

any applicable restrictions, laws or

regulations, or without all necessary

approvals.

For Your Safety

You should observe and follow the

guidelines given in this manual for the safe

and efficient use of your phone. Failure to

comply with these guidelines and

requirements may void your warranty and

may invalidate any approvals given to the

phone. Please see the Safety Information

section of this manual before you use the

phone.

Approved Accessories Warning

Use only batteries, chargers and

accessories approved by Sendo for use

with this phone model. The use of any other

types may invalidate any warranty applying

to the phone, and may be dangerous. For

availability of approved accessories, please

check with your dealer or visit

www.sendo.com.

When you disconnect the power cord of any

accessory, grasp and pull the plug, not the

cord.

iii

FCC/Industry Canada Notice

This phone may cause TV or radio

interference (for example, when using the

phone in close proximity to receiving

equipment). The FCC or Industry Canada

can require you to stop using the phone if

such interference cannot be eliminated.

This device complies with part 15 of the FCC

rules. Operation is subject to the condition

that this device does not cause harmful

interference.

Network Services

A number of features included in this guide

are called network services. They are

services provided by wireless service

providers. Before you can take advantage

of any of these network services, you must

subscribe to these service(s) from your

home wireless service provider and obtain

instructions for their use. Some of these

network services may not be available when

roaming on a network other than your home

network.

Introduction

1 Introduction

About this guide

This guide is a general introduction to your

phone and its key features, intended to get

you using your new phone quickly.

ζIMPORTANT: Read your User Guide

before using your phone. This booklet is

written as a supplement to the complete

User Guide. Do not use this booklet in

place of the complete manual, but as a

quick introduction to your new phone.

Your User Guide, provides important

information on the safe and efficient

operation of your phone, and your

phone's maintenance. See the Where

now? section below for details.

About your phone

You will have been supplied with the

following:

!Sendo X phone

!Battery

!Mains charger

!Stereo headset

!USB cable

!Keyboard *

!Cradle *

!Carry case *

* Note that your phone may have been supplied

with these and other optional accessories.

To get you started with your phone as

quickly as possible, simply follow the

instructions in the Getting started section of

this guide. You can then go on to learn

about the basic features of your phone.

These steps are summarised below:

!Getting started

!Inserting the SIM card

!Charging the battery

!Installing the Companion CD

!Getting to know your phone

!Making and receiving calls

!Sounds, photos, video, music

!Sending and receiving messages

Where now?

Once you have learnt to use some of the

basic features of your new phone, more

detailed instructions for your phone can be

found in the User Guide, which is located on

the Companion CD. This CD is supplied in

the box with your phone and contains

information about your phone as well as

software, utilities and additional features.

We also recommend that you register your

phone with Sendo, and a link is provided in

the Companion software.

Getting started

2 Getting started

Before you can use your phone you must:

!Insert the SIM (Subscriber Identity

Module) card supplied by your service

provider.

!Charge the battery.

These simple steps are described on the

next page.

Inserting the SIM card

1Remove the back cover of the phone -

press down on the raised Sendo logo

near the bottom of the phone, slide the

cover down and lift off.

2Remove the SIM from its packaging as

detailed in the instructions provided with

the SIM. Slide the SIM into the socket,

with the logo facing you and the cutout

towards the top of the phone (as shown

below). Make sure that the gold-coloured

contacts of the card are touching the

contacts of the phone.

ζNote: Keep all SIM cards out of small

children’s reach. The SIM card is easily

damaged by scratches or bending, so

be cautious when inserting and

removing the card.

3Insert the battery with the label facing up.

Align the tabs at the top of the battery

with the tabs on the back of the phone.

Slide into place and press down.

If you need to remove the battery, ensure

your phone is switched off, pull the small

tab at the bottom of the phone and lift the

battery out.

4Replace the cover.

Getting started

Charging the battery

You must charge the battery for at least 4

hours before you use the phone for the first

time. After this, the battery will normally take

around 2 to 3 hours to charge.

1Insert the connector on the charger lead

into the connector at the base of the

phone.

2Plug the charger into a mains AC socket.

When charging commences, the battery

icon (insert icon) on the phone’s screen

will change into a charger cable icon

(insert icon). When the battery is fully

charged, the battery icon will reappear

and you can disconnect the charger.

While your phone is charging, you can now

take the opportunity to install the

Companion CD on your PC.

Charging and discharging

Please observe the following precautions

regarding the use of batteries and related

equipment.

Note

Note that a new battery's full performance is

achieved only after two or three complete charge

and discharge cycles. Operation times provided

vary depending on network conditions, SIM

settings, charging and battery condition, how you

use your phone, and other factors. Some

activities, such as playing games, accessing the

Internet or using other features, reduce talk and

standby time.

The battery can be charged and discharged

hundreds of times, but it will eventually wear out.

When the operating time (talktime and standby

time) is noticeably shorter than normal, it is time

to buy a new battery.

Use only batteries and chargers approved by

Sendo. When a charger is not in use, disconnect

it from the power source. Do not leave the battery

connected after the battery indicator shows that

the battery is full, or for longer than a single day,

since overcharging may shorten its life. If left

unused a fully charged battery will discharge

itself over time.

Do not attempt to discharge the battery by any

other means.

Use the battery only for its intended purpose.

Getting started

ζRefer to the Sendo X User Guide for

more detailed instructions and safety

information.

Installing the Companion CD

The Companion CD provides:

!Sendo PC Connect software for

performing synchronisation between

your Sendo X phone and PC.

!Companion software to help you learn

how to use your phone and add to/

customise your phone’s features.

ζNote: The software requires a minimum

specification on your PC. See the

Minimum PC system requirements

section below for details.

To install the software on your PC, simply

insert the CD into your CD drive. The

autorun feature will launch the installation

process automatically. Simply follow all on-

screen instructions.

ζNote: If autorun is not set on your PC,

then please browse to the CD in

Windows Explorer, and run the

companion.exe file.

We recommend that you register your

phone with Sendo. A link is provided in the

Companion software.

The Companion and Sendo PC Connect

software is described in the Sendo X User

Guide. Once installed, launch the

Companion software using your normal

method in Windows.

Never use any charger or battery that is

damaged or worn out.

Do not short circuit the battery.

Excercise care in handling your phone battery.

Dispose of the battery properly. Comply with all

local laws or regulations in disposing of your

battery. Do not dispose of batteries in a fire.

Note

Getting started

Minimum PC system requirements

Some features of your Sendo X phone

package, require a PC. The following is a list

of the minimum PC system requirements:

General requirements:

!Microsoft Windows® XP (Professional

and Home Editions), 2000, ME, 98, or

98SE.

!An internet browser (for web links only).

!Adobe® Acrobat® Reader® (included

on the Companion CD).

!VGA or compatible video graphics

adapter

!CD-ROM drive.

!Keyboard.

!Mouse or compatible input device.

Additional Sendo PC Connect

requirements:

!Compatible Personal Information

Manager (such as Microsoft Outlook®

98) as detailed in the Connecting to your

PC section of the Sendo X User Guide.

This is required for PC synchronisation of

e-mail, calendar, contacts, and tasks.

!65 MB of available hard disk space.

!Available infrared port, USB port or

Bluetooth connection.

Getting to know your phone

3 Getting to know your phone

This section gives a short overview of the

main features and layout of your phone,

including keys, menus and features.

zTip: An interactive tutorial of the basic

features and layout of your phone is

provided as part of the Companion

software.

Infrared (IrDA) Port

Power Key

Voice Key

5-way Joypad

Right Soft Key

End Key

Clear Key

Voicemail

Call Key

Left Soft Key

Menu Key

Headset Connector

Accessory Connector

Edit Key

Launch Camera

Asterisk Key (*)

Hash Key (#)

International Acces

Key (+)

Numeric Keypad

Charger Connector

Earpiece

Loudspeaker

Microphone

Colour Screen

Camera Lens

Self Portrait Mirror

Flash

Call Key

External Antenna

Connector

Wrist/Neck Strap Hook

Getting to know your phone

Switching on and off

To switch your phone on, press the Power

key p, located on the top edge of the

phone.

The first time you switch your phone on, a

set-up program may start automatically,

depending on how your phone has been

configured at the factory. Follow the on-

screen instructions.

When the phone is switched on, the Now!

screen is displayed. The Now! screen can

be customised, so yours may look different

from the one shown here.

(insert screenshot of Now! screen)

To switch the phone off, press and hold the

Power key p again.

The Now! screen

The Now! screen acts as your phone’s home

page. From here you can make and receive

phone calls, access personal information

such as missed calls and upcoming

calendar appointments, and add links to

your favourite features, web pages, and

files.

The Now! screen has 3 different views, or

panes, each containing different

information. This can include messages,

calender, call records and links. You can

add, remove and move panes as required.

The Menu screen

The Menu screen allows you to access any

of your phone’s features. These are

displayed in a list or grid format.

Navigating the phone

You can move around your phone’s many

features quickly and easily using the

following keys:

Key Action

Soft keys The left soft key g and right soft

key d can be used to perform the

action displayed directly above them

on the screen.

Joypad Use the joypad to move up :,

down ;, left [, and right ], and to

scroll through lists and grids,

changing the selection focus on-

screen.

Select The Select A key is in the centre of the

joypad. Press it to confirm a selection.

Note: When the left soft key g has

the label Select above it, it can be

used in addition to the Select A key.

Back Press the right soft key d when the

label Back is displayed above it to

return to the previous screen.

Getting to know your phone

Exit Press the right soft key d when the

label Exit is displayed above it to close

a feature and go back to the Now!

screen.

Clear Press the Clear key r to backspace

over one or more characters when you

are inputting text.

Press and hold the Clear key r to

backspace and remove multiple

characters in a text field.

Menu Press the Menu key s to take you to

the Menu screen. From the Menu

screen, press the Menu key s to go to

the Now! screen. You can also press

and hold the Menu key s to display a

list of all features which are currently in

use.

Edit Press the Edit key e to change the

input mode:

!Multitap - normal text entry mode.

!T9 - predictive text entry mode.

!Numeric - number entry mode.

The current input mode is displayed in

the status bar at the top of the screen.

Key Action

Call Press the Call key c to:

!Answer an incoming call.

!Dial a phone number you have

entered using the numeric keypad.

!Open the call history Log feature

when pressed in the Now! screen.

The Call key also provides additional

features described fully in the Sendo X

User Guide.

End Press the End key f to end a call.

The End key also provides additional

features described fully in the Sendo X

User Guide.

Key Action

Getting to know your phone

Menus

Many of the phone’s features use menus,

displaying the available options. Menus are

set out either in grid, or list format.

!Lists are displayed vertically, and are

navigated using the up : and down ;

joypad keys.

!Grids can be navigated both horizontally

and vertically, using all of the directional

joypad keys.

(insert screenshots of Menu screen, and

options list)

When using most of the phone’s features, a

menu of available options can be displayed

by pressing the left soft key g, when the

label Options is displayed above it.

To make a selection from a menu, use the

joypad to scroll to the menu item you

require, and press the Select key A.

To leave a menu without making any

selection, press the right soft key d,

which will be labelled Cancel, Back, or Exit.

Help

Your phone has context sensitive help. To

get help:

!From within a phone application, press

Options g and select Help. This will

take you to the help topic for the feature

you are using.

!From the Menu screen, use the joypad

keys to scroll to the Help icon and press

Select A. This will open the help facility.

Entering text and numbers

You can enter text and numbers on your

phone using the keypad. Your phone

supports three input modes for entering text

and numbers:

!Multitap - normal text entry mode.

!T9 - predictive text entry mode.

!Numeric - number entry mode

zNote: When you select a field that

requires text or numeric entry, the phone

automatically defaults to the appropriate

input mode. The status indicator on the

title bar shows the input mode you are

currently using.

zNote: Some service providers may not

support all language dependent

characters.

To switch input modes

!Press and hold the Hash # key until the

status indicator for the input mode you

want is displayed in the title bar.

!To switch between lower and upper case

text, do a short press on the Hash # key.

zTip: To set predictive text input on or off

when writing text, press the Hash # key

twice in quick succession.

Getting to know your phone

Features

Your phone comes with many features already installed. You can also install extra features,

as required (go to www.sendo.com/shop or ask your service provider). The following table

shows the list of possible features that may be installed on your phone by default:

* This feature is Network dependent and may not be included on all phones.

Icon Feature Icon Feature Icon Feature

Messaging RealOne Player Modem

Contacts Tasks Log

Calendar Notes SIM Contacts

Internet browser Calculator Speed dial

WAP browser Profiles Program Manager

Instant messaging * Settings Java Apps.

Camera SIM toolkit * Memory card

Photo Album Document viewer Converter

Games Bluetooth Recorder

Camcorder Infrared Clock

Making and receiving calls

4 Making and receiving calls

This section describes some of the methods

of making and receiving voice calls.

See the Sendo X User Guide for more

information about making and receiving

phone calls, including call waiting,

conference calling, call diverting, and call

barring.

Making a phone call

There are several ways to make a call. Two

of the easiest ways are described below:

Dial a number

1Type in the phone number using the

numeric keypad (in the Now! screen).

2Press the Call c key to call the number.

3Press the End f key to end the call.

Say a number

A very useful feature of the Sendo X phone

is the voice dialing feature. One of the ways

this can be used is:

1Press and hold the Voice key t on the side

of the phone.

2When prompted by the message on

screen and an audio alert, speak the

digits of the phone number clearly into

the phone. You should not leave pauses

between the digits. As you say each

number, it is displayed on the screen.

3Press the Call c key to call the number.

4Press the End f key to end the call.

ζWarning: Do not use this feature for

emergency calls. At times of stress, your

voice may not be clear enough for the

phone to recognise.

Contacts

The Contacts directory is like an address

book in your phone. You can store multiple

phone numbers, addresses and personal

information in a contact card - a new card is

created for each contact.

Adding a person’s phone number to

Contacts makes it quicker and easier to call

them, or send text messages.

To add a contact

1From the Now! screen, type in the phone

number using the numeric keypad.

2Press Options g and select Add to

Contacts and then select Create new.

3Scroll to the type you would like to

associate with this number (Home,

Mobile, Fax, Pager, etc.) and press

Select A.

4Enter the details for the contact such as

name, phone numbers and e-mail

address. Use the : and ; joypad keys

to move through the fields and enter as

much or as little information as you want.

ζTip: You add a picture or photo to a

contact. This will be displayed when you

receive a call from that contact.

Making and receiving calls

5Press Done g.

To make a call from Contacts

1From the Menu screen, select Contacts

(insert icon) using the joypad.

2Scroll through the list of Contacts using

the up : and down ; keys on the

joypad until the contact you require is

highlighted.

3Press Call c to call the contact.

ζNote: If the selected contact has more

than one phone number stored, e.g.

Work, Home, Mobile, open the contact

card by pressing Select A, then use the

joypad to highlight the number you

require, before pressing Call c.

Making and receiving calls

Receiving a phone call

When you receive a call, an Incoming Call

message is displayed showing the phone

number of the caller. The caller’s name and

photo will also be displayed, if the

information is in your Contacts list.

You can choose to answer the call, reject it,

or just ignore it. If you miss an incoming call,

or choose to ignore it, a record of the call will

be stored in the phone’s Log.

To answer a call

!Press Call c or Answer g.

To reject a call

!Press End f or Reject d.

ζNote: By default, rejected calls are

forwarded to a voicemail service, if it has

been set up. Check with your service

provider whether you are subscribed to

a voicemail service.

Sounds, photos, video, music

5 Sounds, photos, video, music

This section describes some of the

multimedia features available on your

phone. This includes ring tone, photo,

camcorder and music features.

Choosing a ring tone

Your phone comes with a number of

different polyphonic ring tones installed.

You can also receive ring tones from other

sources, for example, downloaded from

compatible Internet sites, or you can even

use the Recorder to record your own ring

tone. See the Sendo X User Guide for further

details about these features.

ζTip: A polyphonic ring tone is a ring tone

with more than one note playing at a

time. In general, this gives a much better

sound quality than mono tones.

To change the ring tone

1Open Profiles from the main Menu

screen, by using the joypad to scroll to

the Profiles icon and pressing Select A.

2Use the joypad to scroll to the phone

profile that you want to use. The default

profile is General, as this is the one you

will probably use most of the time. See

the main User Guide for more information

about profiles.

3Press Options g and select

Personalise.

4A list of settings is displayed. The first

item on the list is Ringing tone. Press

Select A to display a list of all available

ring tones.

5Scroll through the list using the joypad,

and make your selection by pressing

Select A. To listen to a ring tone just

highlight it using the joypad. Press any

key to stop the sound.

Taking a photo

Your phone has a built-in digital camera.

The camera also has a flash feature, so poor

lighting conditions aren’t a problem.

Once you have taken a photo, you can store

it in the phone’s Photo Album, and send a

copy to your friends (see the Sending and

receiving messages section). You can also

use your photo as background “wallpaper”

for the Now! screen, to give your phone a

personal touch, as well as add the photo to

a Contact card.

ζNote: Obey all local laws governing the

recording of images.

To take a photo

1Activate the Camera from the Now!

Screen by holding down numeric key 3

3 - the Camera shortcut key.

ζNote: You can also activate the Camera

from the Menu screen, by scrolling to the

Camera icon and pressing Select A.

Sounds, photos, video, music

2Holding the phone upright, use the

screen as the viewfinder for your picture.

3Press Select A to take the photo. The

picture is displayed on screen.

To take further photos, press Select A to re-

activate the viewfinder, and repeat steps 2

and 3.

ζTip: To take a photo of yourself, turn the

phone round so the camera lens is

facing you. Look at the self-portrait

mirror near the lens, and position your

reflection in the centre of the mirror.

When you take a photo, your image will

be aligned correctly.

To set a photo as wallpaper

1After you have taken a photo, go back to

the Now! screen, by pressing Back d,

Exit d, or Clear r repeatedly.

2Press Options g and select Edit.

3From the Settings list, select Wallpaper.

4Your photo will appear. If you have taken

more than one photo, or have other

images stored in the Photo Album, they

will all be displayed in a list. Use the

joypad to scroll to the image you want to

use as the Now! screen background, and

press Select A.

To add a photo to a Contact card

1Open the Contacts directory and select

the contact you want to add a photo to.

2Press Options g and select Edit.

3Press Options g and select Add

thumbnail. and then select Phone

memory.

4Your photo will appear. If you have taken

more than one photo, or have other

images stored in the Photo Album, they

will all be displayed in a list. Use the

joypad to scroll to the image you want to

use and press Select A.

Using the Camcorder

The Camcorder enables you to record your

own video clips, complete with sound, and

play them back. You can also play other

video clips stored on your phone.

ζNote: Obey all local laws governing the

recording of videos.

Once you have recorded a video, you can

store it in the phone’s Video Album, and

send a copy to your friends (see the

Sending and receiving messages section),

via Email, or via a Bluetooth or an infrared

connection.

ζ Note: If you receive a call when you are

using the Camcorder, the Incoming Call

screen is displayed. You can accept or

reject the call as you would normally. If

you accept the call, the Camcorder

screen is displayed again when the call

ends. If you reject the call, the

Camcorder screen is redisplayed

immediately.

Sounds, photos, video, music

To record a video clip

You can record video clips of up to 12

seconds in duration.

Recorded clips are in the 3GP file format,

which is the standard video file format for

MMS (multimedia) messaging.

1In the Menu screen, scroll to the

Camcorder icon and press Select A.

2Holding the phone upright, use the

screen as the viewfinder for your video.

3Press Select A to begin recording, or

select Record from the Options g

menu. The progress bar at the bottom of

the screen indicates how much recording

time remains.

4To pause recording at any time, press

Pause g, and to resume recording

press Continue g.

5To stop recording press Stop d.

ζTip: To record a video of yourself, turn

the phone round so the camera lens is

facing you. Look at the self-portrait

mirror near the lens, and position your

reflection in the centre of the mirror.

When you record, your image will be

aligned correctly.

When you have finished recording a video

clip, the Video Album opens automatically.

To play a video clip

To play back a video clip that you have just

recorded, press Select A.

To play a video clip from memory, select

Play from the Options g menu.

ζTip: Video clips are played back using

the RealOne™ Player. See the Sendo X

User Guide for more information about

the RealOne Player.

Playing music

With the RealOne™ Player you can play

audio and video clips stored in your

phone’s memory, or on a memory card, if

one is available.

To play a sound clip or music file

1In the Menu screen, scroll to the

RealOne™ Player icon and press

Select A.

2A list of sound files is displayed in the

RealOne Player. Scroll to the music file or

sound clip you want, and press Select A

to play it.

3To pause playback, press Pause d. To

resume playback, select Resume from

the Options g menu. To stop playback,

press Stop d.

The RealOne Player supports the following

types of media file (video, music, and other

audio):

!RealMedia, 3GP, AMR and MP3.

See the Sendo X User Guide for more

information about the RealOne Player.

Sending and receiving messages

6 Sending and receiving messages

You can send and receive three types of

message:

!SMS (Short Message Service) - text

message only. See the SMS section

below.

!MMS (Multimedia Message Service) -

multimedia message that can contain

text, graphics, animations, photos, audio

files, and video clips. See the MMS

section below.

!Email - send and receive Email

messages, that can also contain

attachments such as photos and

documents. Refer to the Sendo X User

Guide for details.

Sending an SMS message

To send an SMS message:

1Open the Messaging feature. You can do

this in a number of ways:

!In the Menu screen, scroll to the

Messaging (insert icon) icon and press

Select A.

!In the Now! screen, scroll to New

Messages and press Select A.

!In the Now! screen, press Options g

and select Go to inbox.

2In Messaging, select New message, or

press Options g and select Create

message.

3Select Short message from the list of

options by pressing Select A.

4Enter the name or phone number of the

recipient in the To: field using the numeric

keypad.

5Press the down ; joypad key to move to

the message field, and write your

message using the numeric keypad.

6Send your completed message by

pressing Call c or press Options g

and select Send.

ζTip: If a person’s phone number is

stored in the Contacts directory, you can

send a text message from their contact

card, by highlighting the phone number,

pressing Select A, and then selecting

Create message.

Sending and receiving messages

Sending an MMS message

MMS messages are sent in exactly the same

way as SMS messages, except that you can

insert pictures, video clips, and sound clips

into the message.

Before you can begin sending and

receiving MMS messages you must set up

data connections which allow you to

connect to the Internet.

The fastest and easiest way to configure

your phone is to visit http://www.sendo.com/

config to automatically configure your

settings. The Sendo Easy Configurator

sends an SMS message to your phone

containing the settings you require (see

Receiving a message).

ζThese settings may have already been

configured on your phone by your

service provider. Check with your

service provider for details.

Alternatively, you can ask your service

provider to send you this information (if

available). See the Connection settings

section of the Sendo X User Guide for

details of how to configure your phone’s

connection settings.

To send an MMS message

1In Messaging, select New Message, or,

press Options g and select Create

message.

2Select Multimedia message from the list

of options by pressing Select A.

3Enter the phone number of the recipient

in the To: field using the numeric keypad.

4Press the down ; joypad key to move to

the message field, and write your

message using the numeric keypad.

5Press Options g and select Insert to

display a list of multimedia object types

that you can include in the MMS

message; image, video clip, etc. Make

your selection by pressing Select A.

6Select the image, sound clip, or video

clip from the list displayed.

7Repeat steps 5 and 6 to add further

multimedia objects.

8Send your completed message by

pressing Call c or press Options g

and select Send.

ζTip: The easiest way to send an MMS

message is from the feature where the

multimedia object you want to send is

located. For example, you can send a

picture directly from the Camera, or a

sound clip from the RealOne Player. Just

press Options g and select Send, to

create a new MMS message with the

multimedia object already inserted.

ζNote: Some objects, especially objects

that you have paid to download, may be

copy protected. The copy protection

prevents you from sending these types

of object.

Sending and receiving messages

Receiving a message

When an SMS or MMS message has been

received, the (insert graphic) icon is

displayed in the Now! screen.

To read a new message

1Open your Inbox by opening Messaging

and selecting Inbox, or from the Now!

screen by scrolling to New Messages

and pressing Select A.

2Use the joypad to scroll to the new

message, and open it by pressing

Select A.

You can reply to a message by pressing

Options g and selecting Reply, while the

message is open.

Safety Information

7 Safety Information

You should observe and follow these guidelines for

the safe and efficient use of your phone. Failure to

comply with these guidelines and requirements

may void your warranty and may invalidate any

approvals given to your phone.

Drive Safely

Do not use a hand-held telephone while driving.

Give your full attention to driving. If using a hand-

held phone, pull over safely and park the vehicle in

a safe location first. Always place the phone in a

Sendo-approved cradle. If you do not have a

Sendo-approved cradle, keep the phone secure,

for example, in a bag, or in a glove box. Do not

place the phone on the passenger seat, near an

airbag or where it can break loose in a collision or

sudden stop.

Always obey local laws and regulations regarding

the use of a cellular phone in the areas where you

drive. In some areas, it is illegal to use a cellular

telephone while driving, and hands-free operation

is required in many other areas. Do not hold your

phone in your hand while driving.

Do not use a headset (such as a headset that

covers both ears) that interferes with your ability to

hear emergency vehicle sirens or the warning horns

of other vehicles. Driving safely always comes first!

Operation

Remember to follow any special regulations in force

in any area and always switch off your phone

whenever you are instructed not to use it, or when

its use may be illegal or cause interference or

danger. Most modern electronic equipment is

shielded from RF signals. However, certain

electronic equipment may not be shielded against

the RF signals from your wireless phone.

Read the user’s manual of any accessory or device

and its operation and safety instructions before

using it with your phone. Do not connect

incompatible products.

Do not use your phone if the antenna is damaged.

Replace the antenna only with one approved by the

manufacturer. Unapproved antennas or

modifications may damage your phone, degrade

its performance and violate local regulations. This

phone is equipped with an internal antenna on the

top rear area of the phone. Do not touch or cover

the antenna area unnecessarily while a call is in

progress as it may interfere with reception. Contact

with the antenna affects call quality and may cause

your phone to transmit at a higher power level than

otherwise needed. Hold your phone as you would

any other phone.

The charger is compatible only with power sources

indicated on its label. Do not connect the charger to

a power source of a different voltage or frequency.

Do not use the charger outdoors or in areas where

it may become wet. Unplug the charger from the

wall socket using the body of the charger, not the

cord. Locate the cord so that it will not be tripped

over, stepped on or damaged. Do not use the

charger if it is damaged. Unplug the charger from

the wall socket before cleaning it. Use a slightly

damp cloth for cleaning, and allow the charger to

dry fully before plugging it in.

Only use accessories approved by Sendo. Using

unapproved accessories with your phone may

result in degraded performance, fire, electric shock

or injury, and may void the warranty. Please check

with your dealer for the availability of approved

accessories. Your phone is intended for use only

with chargers approved by the manufacturer. Any

other use will invalidate any approval given to your

phone and may be dangerous.

Safety Information

Children

Your phone is not a toy. Do not allow small children

to play with it. They could hurt themselves or others.

Children could also damage the phone or make

calls that increase your telephone bill.

Pacemakers

Sendo recommends that a minimum separation of

20 cm (or 6 inches) be maintained between a

wireless phone and a pacemaker to avoid potential

interference with the pacemaker. These

recommendations are consistent with the

independent research by, and recommendations

of, Wireless Technology Research. Persons with

pacemakers:

!Should always keep the phone more than 20 cm

(or 6 inches) from their pacemaker when the

phone is switched on;

!Should not carry the phone in a breast pocket;

!Should use the ear furthest awat from the

pacemaker to minimize the potential for

interference.

!If you have any reason to suspect that

interference is taking place, switch off your

phone immediately.

Hearing Aids

Some wireless phones may interfere with some

hearing aids. In the event of such interference, you

should consult your service provider.

Medical Equipment.

Operation of wireless phones may interfere with

inadequately protected medical devices. Consult a

physician or the manufacturer of the medical

device to determine if it is adequately shielded from

external RF energy. Turn off your phone in hospitals

and other health care facilities when any

regulations posted in these areas instruct you to do

so, as equipment that could be sensitive to external

RF energy may be in operation.

Vehicles

RF signals may affect improperly installed or

inadequately shielded electronic systems in motor

vehicles (e.g. electronic fuel injection systems,

electronic anti-skid (anti-lock) braking systems,

electronic speed control systems, air bag systems).

Check with the supplier or its representative

regarding your vehicle. You should also consult the

supplier of any equipment that has been added to

your vehicle.

Do not place your phone or any accessories in the

area over an airbag or in the airbag’s deployment

area. An airbag inflates with great force, and

serious injury could occur.

Using your phone in a vehicle demands special

considerations. The fitting of any accessories to a

vehicle should only be undertaken by a suitably

qualified person to ensure that vehicle systems are

not adversely affected, and that the accessory

gives optimum performance.

Only qualified personnel should service the phone,

or install the phone in a vehicle. Faulty installation or

service may be dangerous and may invalidate any

warranty that may apply to the unit.

Check regularly that all wireless phone equipment

in your vehicle is mounted and operating properly.

Do not store or carry flammable liquids, gases or

explosive materials in the same compartment as

the phone, its parts or accessories.

Switch off your phone before boarding a non-

commercial aircraft or when instructed to do so on

a commercial airline. The use of wireless

Safety Information

telephones in an aircraft may interfere with the

operation of the aircraft and may be illegal.

Posted Areas

Turn off your phone in any area where posted

notices so require.

Potentially Explosive Atmospheres

Turn off your phone and do not remove its battery

when in any area with a potentially explosive

atmosphere, and obey all signs and instructions. It

is rare, but your phone or its accessories could

generate sparks. Sparks in such areas could cause

an explosion or fire resulting in property damage,

bodily injury or even death. Areas with potentially

explosive atmospheres are often, but not always,

clearly marked. They include: Fuelling areas, such

as petrol stations, below deck on boats, and fuel or

chemical transfer and storage facilities. Follow

these guidelines also when you enter areas where

fuel odours are present, such as when a gas leak

occurs in a home; areas where the air contains

chemicals or particles, such as grain, dust or metal

powders; and any other area where you would

normally be advised to turn off your vehicle engine.

Turn off your phone when at gas or petrol stations

(service stations). Users are reminded of the need

to observe restrictions on the use of radio

equipment in fuel depots (fuel storage and

distribution areas), chemical plants or where

blasting operations are in progress.

Blasting Areas

To avoid interfering with blasting operations, turn

your phone off when in a "blasting area" or in areas

posted "turn off two-way radio". Obey all signs and

instructions.

Emergency Calls

IMPORTANT!

This phone, like any wireless phone, operates using

radio signals, wireless and landline networks as

well as user-programmed functions that cannot

guarantee connection in all conditions. Do not rely

solely upon your wireless phone for emergency

communications (e.g. medical emergencies).

Remember, to make or receive any calls, the phone

must be switched on and in a service area with

adequate signal strength. Emergency calls may not

be possible on all wireless phone networks or when

certain network services and/or phone features are

in use. Check with local service providers.

To make an emergency call:

1If the phone is not on, switch it on.

ζNote: Some networks may require that a valid

SIM card be properly inserted in the phone.

2Press the End f key to take you to the Now!

screen if you are using a feature.

3Key in the emergency number for your present

location (e.g. 911, 112 or other official

emergency number). Emergency numbers vary

by location.

4Press the Call c key.

If certain features are in use (Key guard, Locking,

Call Restricting etc.), you may first need to turn

those features off before you can make an

emergency call.

When making an emergency call, follow all

instructions of the emergency operation and do not

hang up until requested do so.

Safety Information

Servicing

Do not attempt to disassemble or repair your

phone, as you may damage the phone or injure

yourself and will void your warranty. Only qualified

personnel at an authorised service centre should

perform repairs. Your phone does not contain any

consumer serviceable parts. Make back up copies

of all data and delete security sensitive data before

sending your phone in for repair.

Back Up Data

To avoid loss of important information, remember to

make back up copies of all data regularly.

Disposal

Your battery and other components may require

precautions to be taken for safe disposal. The

battery type is indicated on the battery label. Please

follow all local and/or governmental laws and

regulations when disposing of your phone or

battery.

Connecting to Other Devices

When connecting to any other device, read its user

guide for operation and safety instructions. Do not

connect incompatible products.

Flash Precautions

Class 1 LED Product

This product complies with, IEC/EN60 825 “Safety

of Laser Products”. Class 1 products are safe

under reasonably foreseeable conditions of

operation.

Do not fire the flash at drivers of road vehicles, as

this may cause the driver to lose control of the

vehicle and result in a traffic accident.

Prolonged/Repetitive use

Do not use your Sendo X phone for prolonged

periods at single sittings. Such use may cause

injury such as temporary fatigue or soreness in the

muscles and joints as a result of prolonged static

position of the back, neck and head or awkward

positioning of the hands wrists and feet, visual

fatigue, red or sore eyes and headaches as a result

of staying in one position and focusing on the

screen for a long time, poor positioning of the

screen, poor legibility of the screen content or

source documents (e.g. copy typing), an unstable

image on the screen or poor lighting including glare

and reflections on the screen and seizures in

persons with epilepsy or other similar symptomatic

physical conditions.

Water Resistance

ζNote: Your phone is NOT water resistant.

The phone is not covered under warranty for

damage by any liquid.

Safety Information

Care and Maintenance

Follow these care and maintenance instructions to

improve the performance and life of your phone.

Failure to follow the suggestions may invalidate

your phone’s warranty:

!Keep it and all its parts and accessories out of

small children's reach.

!Keep it dry.

!Do not use or store it in dusty or dirty areas.

!Do not attempt to take the phone apart.

!Do not drop, throw or shake it.

!Do not use soaps, chemicals, cleaning solvents,

or strong detergents to clean it. Use a moist

cloth to wipe it.

!Avoid exposing your phone to any severe

shocks, extreme (hot or cold) temperatures or

moisture.

!Keep your phone away from open flames such

as lit candles or cigarettes.

!Use only the supplied or an approved

replacement antenna. Unauthorised antennas,

modifications or attachments could damage the

phone and may violate regulations governing

radio devices.

!If the phone, battery, or any accessory is not

working properly, take it to your nearest

qualified service facility. Back up all data before

taking your phone to a service centre as

maintenance or recovery of data is not

guaranteed. If you have any sensitive

information, please back it up and then delete it

from your phone before taking your phone to the

service centre.

Regulatory Compliance and SAR Statements

8 Regulatory Compliance and SAR Statements

This chapter contains three SAR statements. The

first is for all products purchased in North and

South America - this is called the SAR Statement.

The second is for products purchased anywhere

else in the world, excepting North and South

America - this is called the Global SAR Statement.

The third is the Sendo SAR Statement which

provides the SAR value for the Sendo X phone.

SAR Statement

The U.S. Food and Drug Administration’s Center for

Devices and Radiological Health Consumer Update

on Mobile Phones

FDA has been receiving inquiries about the safety

of mobile phones, including cellular phones and

PCS phones. The following summarizes what is

known—and what remains unknown—about

whether these products can pose a hazard to

health, and what can be done to minimize any

potential risk. This information may be used to

respond to questions.

Why the concern?

Mobile phones emit low levels of radiofrequency

energy (i.e. radiofrequency radiation) in the

microwave range while being used. They also emit

very low levels of radiofrequency energy (RF),

considered non-significant, when in the stand-by

mode. It is well known that high levels of RF can

produce biological damage through heating effects

(this is how your microwave oven is able to cook

food). However, it is not known whether, to what

extent, or through what mechanism, lower levels of

RF might cause adverse health effects as well.

Although some research has been done to address

these questions, no clear picture of the biological

effects of this type of radiation has emerged to

date. Thus, the available science does not allow us

to conclude that mobile phones are absolutely safe,

or that they are unsafe. However, the available

scientific evidence does not demonstrate any

adverse health effects associated with the use of

mobile phones.

What kinds of phones are in question?

Questions have been raised about hand-held

mobile phones, the kind that have a built-in antenna

that is positioned close to the user’s head during

normal telephone conversation. These types of

mobile phones are of concern because of the short

distance between the phone’s antenna—the

primary source of the RF— and the person’s head.

The exposure to RF from mobile phones in which

the antenna is located at greater distances from the

user (on the outside of a car, for example) is

drastically lower than that from hand-held phones,

because a person’s RF exposure decreases

rapidly with distance from the source. The safety of

so-called "cordless phones," which have a base

unit connected to the telephone wiring in a house

and which operate at far lower power levels and

frequencies, has not been questioned.

How much evidence is there that hand-held mobile

phones might be harmful?

Briefly, there is not enough evidence to know for

sure, either way; however, research efforts are on-

going. The existing scientific evidence is conflicting

and many of the studies that have been done to

date have suffered from flaws in their research

methods. Animal experiments investigating the

effects of RF exposures characteristic of mobile

phones have yielded conflicting results. A few

animal studies, however, have suggested that low

levels of RF could accelerate the development of

cancer in laboratory animals. In one study, mice

genetically altered to be predisposed to

developing one type of cancer developed more

Regulatory Compliance and SAR Statements

than twice as many such cancers when they were

exposed to RF energy compared to controls. There

is much uncertainty among scientists about

whether results obtained from animal studies apply

to the use of mobile phones. First, it is uncertain

how to apply the results obtained in rats and mice

to humans. Second, many of the studies that

showed increased tumor development used

animals that had already been treated with cancer-

causing chemicals, and other studies exposed the

animals to the RF virtually continuously—up to 22

hours per day.

For the past five years in the United States, the

mobile phone industry has supported research into

the safety of mobile phones. This research has

resulted in two findings in particular that merit

additional study:

1In a hospital-based, case-control study,

researchers looked for an association

between mobile phone use and either

glioma (a type of brain cancer) or

acoustic neuroma (a benign tumor of the

nerve sheath). No statistically significant

association was found between mobile

phone use and acoustic neuroma. There

was also no association between mobile

phone use and gliomas when all types of

types of gliomas were considered

together. It should be noted that the

average length of mobile phone

exposure in this study was less than three

years.

When 20 types of glioma were

considered separately, however, an

association was found between mobile

phone use and one rare type of glioma,

neuroepithelliomatous tumors. It is

possible with multiple comparisons of the

same sample that this association

occurred by chance. Moreover, the risk

did not increase with how often the

mobile phone was used, or the length of

the calls. In fact, the risk actually

decreased with cumulative hours of

mobile phone use. Most cancer-causing

agents increase risk with increased

exposure. An ongoing study of brain

cancers by the National Cancer Institute

is expected to bear on the accuracy and

repeatability of these results1.

2Researchers conducted a large battery

of laboratory tests to assess the effects of

exposure to mobile phone RF on genetic

material. These included tests for several

kinds of abnormalities, including

mutations, chromosomal aberrations,

DNA strand breaks, and structural

changes in the genetic material of blood

cells called lymphocytes. None of the

tests showed any effect of the RF except

for the micronucleus assay, which

detects structural effects on the genetic

material. The cells in this assay showed

changes after exposure to simulated cell

phone radiation, but only after 24 hours of

exposure. It is possible that exposing the

test cells to radiation for this long resulted

in heating. Since this assay is known to

be sensitive to heating, heat alone could

have caused the abnormalities to occur.

The data already in the literature on the

Regulatory Compliance and SAR Statements

response of the micronucleus assay to

RF are conflicting. Thus, follow-up

research is necessary2.

FDA is currently working with government, industry,

and academic groups to ensure the proper follow-

up to these industry-funded research findings.

Collaboration with the Cellular Telecommunications

Industry Association (CTIA) in particular is

expected to lead to FDA providing research

recommendations and scientific oversight of new

CTIA-funded research based on such

recommendations.

Two other studies of interest have been reported

recently in the literature:

1Two groups of 18 people were exposed

to simulated mobile phone signals under

laboratory conditions while they

performed cognitive function tests. There

were no changes in the subjects’ ability to

recall words, numbers, or pictures, or in

their spatial memory, but they were able

to make choices more quickly in one

visual test when they were exposed to

simulated mobile phone signals. This

was the only change noted among more

than 20 variables compared3.

2In a study of 209 brain tumor cases and

425 matched controls, there was no

increased risk of brain tumors associated

with mobile phone use. When tumors did

exist in certain locations, however, they

were more likely to be on the side of the

head where the mobile phone was used.

Because this occurred in only a small

number of cases, the increased

likelihood was too small to be statistically

significant4.

In summary, we do not have enough information at

this point to assure the public that there are, or are

not, any low incident health problems associated

with use of mobile phones. FDA continues to work

with all parties, including other federal agencies

and industry, to assure that research is undertaken

to provide the necessary answers to the

outstanding questions about the safety of mobile

phones.

What is known about cases of human cancer that

have been reported in users of hand-held mobile

phones?

Some people who have used mobile phones have

been diagnosed with brain cancer. But it is

important to understand that this type of cancer

also occurs among people who have not used

mobile phones. In fact, brain cancer occurs in the

U.S. population at a rate of about 6 new cases per

100,000 people each year. At that rate, assuming

80 million users of mobile phones (a number

increasing at a rate of about 1 million per month),

about 4800 cases of brain cancer would be

expected each year among those 80 million

people, whether or not they used their phones.

Thus it is not possible to tell whether any

individual’s cancer arose because of the phone, or

whether it would have happened anyway. A key

question is whether the risk of getting a particular

form of cancer is greater among people who use

mobile phones than among the rest of the

population. One way to answer that question is to

compare the usage of mobile phones among

people with brain cancer with the use of mobile

phones among appropriately matched people

without brain cancer. This is called a case-control

study. The current case-control study of brain

Regulatory Compliance and SAR Statements

cancers by the National Cancer Institute, as well as

the follow-up research to be sponsored by industry,

will begin to generate this type of information.

What is FDA’s role concerning the safety of mobile

phones?

Under the law, FDA does not review the safety of

radiation-emitting consumer products such as

mobile phones before marketing, as it does with

new drugs or medical devices. However, the

agency has authority to take action if mobile

phones are shown to emit radiation at a level that is

hazardous to the user. In such a case, FDA could

require the manufacturers of mobile phones to

notify users of the health hazard and to repair,

replace or recall the phones so that the hazard no

longer exists. Although the existing scientific data

do not justify FDA regulatory actions at this time,

FDA has urged the mobile phone industry to take a

number of steps to assure public safety. The

agency has recommended that the industry:

!support needed research into possible

biological effects of RF of the type emitted by

mobile phones;

!Design mobile phones in a way that minimizes

any RF exposure to the user that is not

necessary for device function; and

!cooperate in providing mobile phone users with

the best possible information on what is known

about possible effects of mobile phone use on

human health.

At the same time, FDA belongs to an interagency

working group of the federal agencies that have

responsibility for different aspects of mobile phone

safety to ensure a coordinated effort at the federal

level. These agencies are:

!National Institute for Occupational Safety and

Health

!Environmental Protection Agency

!Federal Communications Commission

!Occupational Health and Safety Administration

!National Telecommunications and Information

Administration

The National Institute of Health also participates in

this group.

In the absence of conclusive information about any

possible risk, what can concerned individuals do?

If there is a risk from these products—and at this

point we do not know that there is—it is probably

very small. But if people are concerned about

avoiding even potential risks, there are simple

steps they can take to do so. For example, time is a

key factor in how much exposure a person

receives. Those persons who spend long periods of

time on their hand-held mobile phones could

consider holding lengthy conversations on

conventional phones and reserving the hand-held

models for shorter conversations or for situations

when other types of phones are not available.

People who must conduct extended conversations

in their cars every day could switch to a type of

mobile phone that places more distance between

their bodies and the source of the RF, since the

exposure level drops off dramatically with distance.

For example, they could switch to

!a mobile phone in which the antenna is located

outside the vehicle,

!a hand-held phone with a built in antenna

connected to a different antenna mounted on

the outside of the car or built into a separate

package

!a headset with a remote antenna to a mobile

phone carried at the waist.

Again, the scientific data do not demonstrate that

mobile phones are harmful. But if people are

concerned about the radiofrequency energy from

these products, taking the simple precautions

outlined above can reduce any possible risk.

Regulatory Compliance and SAR Statements

Where can I find additional information?

For additional information, see the following

websites:

Federal Communications Commission (FCC) RF

Safety Program (select "Information on Human

Exposure to RF Fields from Cellular and PCS Radio

Transmitters"):

http://www.fcc.gov/oet/rfsafety

World Health Organization (WHO) International

Commission on Non-Ionizing Radiation Protection

(select Qs & As):

http://www.who.int/emf

United Kingdom, National Radiological Protection

Board:

http://www.nrpb.org.uk

Cellular Telecommunications Industry Association

(CTIA):

http://www.wow-com.com

U.S. Food and Drug Administration (FDA) Center

for Devices and Radiological Health:

http://www.fda.gov/cdrh/consumer/

1 Muscat et al. Epidemiological Study of Cellular

Telephone Use and Malignant Brain Tumors. In:

State of the Science Symposium;1999 June 20;

Long Beach, California.

2 Tice et al. Tests of mobile phone signals for

activity in genotoxicity and other laboratory assays.

In: Annual Meeting of the Environmental Mutagen

Society; March 29, 1999, Washington, D.C.; and

personal communication, unpublished results.

3 Preece, AW, Iwi, G, Davies-Smith, A, Wesnes, K,

Butler, S, Lim, E, and Varey, A. Effect of a 915-MHz

simulated mobile phone signal on cognitive

function in man. Int. J. Radiat. Biol., April 8, 1999.

4 Hardell, L, Nasman, A, Pahlson, A, Hallquist, A

and Mild, KH. Use of cellular telephones and the

risk for brain tumors: a case-control study. Int. J.

Oncol., 15: 113-116, 1999.

Global SAR Statement

Mobile Manufacturers Forum statement:

Understanding SAR

To communicate with the network, mobile phones

emit low levels of radio waves (also known as

radiofrequency or ‘RF’ energy) when being used.

Governments around the world have adopted

comprehensive guidelines, developed by

independent scientific organizations, governing the

exposure to RF energy. Mobile phones are

designed to operate within these stringent limits.

What is SAR?

SAR stands for Specific Absorption Rate which is

the unit of measurement for the amount of RF

energy absorbed by the body when using a mobile

phone. Although the SAR is determined at the

highest certified power level in laboratory

conditions, the actual SAR level of the phone while

operating can be well below this value. This is

because the phone is designed to use the minimum

power required to reach the network. Therefore, the

closer you are to a base station, the more likely it is

that the actual SAR level will be lower.

Does a lower SAR mean that a phone is safer?

No. Variations in SAR do not mean that there are

variations in safety. While there may be differences

in SAR levels among phone models, all mobile

phones must meet RF exposure guidelines.

Where can I get the SAR values for my phone?

SAR information for new model phones will be

included with the materials that come with the

mobile phone. In addition, this information will be

Regulatory Compliance and SAR Statements

available from the website of your mobile phone

manufacturer.

Where can I go if I want more information?

There are several good sources of information by

government and international agencies on the

general issue of mobile phones and health:

World Health Organisation (WHO)

www.who.int/emf

U.S. Food and Drug Administration

www.fda.gov/cdrh/ocd/mobilphone.html

U.K. National Radiological Protection Board

www.nrpb.org

The Mobile Manufacturers Forum, the international

association of mobile phone manufacturers, also

has a comprehensive website – www.mmfai.org - to

help answer consumer questions on health issues.

Sendo SAR Statement

THIS MOBILE PHONE MEETS REQUIREMENTS

FOR EXPOSURE TO RADIO FREQUENCY

ENERGY.

Your mobile phone is a radio transmitter and

receiver. It is designed and manufactured not to

exceed the limits for exposure to radio frequency

(RF) recommended by international guidelines.

These limits are part of comprehensive guidelines

and establish permitted levels of RF energy for the

general population. The guidelines were developed

by independent scientific organisations through

periodic and thorough evaluation of scientific

studies. The guidelines include a substantial safety

margin designed to assure the safety of all persons,

regardless of age and health.

The exposure standard for mobile phones employs

a unit of measurement known as the Specific

Absorption Rate, or SAR. The SAR limit

recommended by international guidelines is 2.0

Watts/kg*. Tests for SAR are conducted using

standard operating positions with the phone

transmitting at its highest operating power level.

Although the SAR is determined at the highest

operating power level, the actual SAR of the phone

while operating normally can be well below the

maximum value. This is because the phone is

designed to operate at multiple power levels so as

to use only the power required to communicate with

the network. In general, the closer you are to a base

station, the lower the power output of the phone.

The highest SAR value for the Sendo X model

phone when tested for use at the ear is X.XX W/Kg.

Always read and follow the operating and safety

instructions that came with your phone.

* The SAR limit for mobile phones used by the

public is 2.0 Watts/Kg (W/kg) averaged over ten

grams of body tissue.The guidelines incorporate a

substantial margin of safety to give additional

protection for the public and to account for any

variations in measurements.

Regulatory Compliance and SAR Statements

Regulatory Compliance

Your phone has been designed to comply with

applicable standards when used correctly in

accordance with the user instructions. Sendo GSM

900/1800/1900 phones and accessories have been

tested and certified for compliance with the

following EC Directives, FCC and international

standards, as applicable:

European (EC) Directives

1999/5/EC (R&TTED)

89/336/EEC (EMCD)

73/23/EEC (LVD), as amended by 93/68/EEC

FCC (USA) Standards

FCC Part 24 (47CFR): 2001 -

Sections: 24.232; 24.235; 24.238

FCC Part 15 (47CFR): 2001 Class B -

Sections: 15.31; 15.33; 15.105; 15.107; 15.109;

15.203; 15.204; 15.207; 15.209; 15.247; 15.249

FCC Part 2 (47CFR): 2001 -

Sections: 2.1046; 2.1049; 2.1051; 2.1053; 2.1055

International Standards

IEC/UL/AS-NZ/BS EN60950 (Electrical Safety)

CSA C22.2 No 60950-00:2000,

3rd Edition (Canada electrical safety)

EN301 489-7 (GSM EMC)

EN301 489-1 (EMC)

EN301 489-17 (2.4GHz EMC)

EN300 328-2 (2.4GHz RF)

EN301 511 (GSM900/DCS1800)

3GPP TS 51.010-1 -

V5.0.0 September 2002 Release 5

3GPP TS 51.010-1 -

V5.0.0 September 2002 Release 5

International SAR (Human Exposure) Standards

EN50360/EN50361 (European)

IEEE Std C95.1 / C95.3 (USA)

OET Bulletin 65 Supplement C: (2001-01)

Australian Standard 2003

Camera Flash (LED/Laser Safety)

EN60 825-1

IEC60 825-1

End User Licence Agreement

9 End User Licence Agreement

END USER SOFTWARE LICENSE AGREEMENT

This Software License Agreement ("Agreement") is

between You and Sendo International Ltd and/or

one of its affiliates ("Licensor"). The Agreement

authorizes you to use the Software specified in

Clause 1 below, which may be included on your

phone, stored on a CD-ROM, sent to you by

electronic mail, downloaded from Licensor's Web

pages or servers or from other sources under the

terms and conditions set forth below. This is an

agreement on end user rights and not an

agreement for sale. Licensor continues to own the

copy of the Software and any other copy that you

are authorised to make pursuant to this Agreement.

Read this Agreement carefully before installing,

downloading or using the Software. Further, by

installing, downloading and/or using the Software,

you agree to the terms and conditions of this

Agreement.

1. SOFTWARE.

As used in this Agreement, the term "Software"

means, collectively: (i) all the software in your

phone, all of the contents of the disk(s), CD-

ROM(s), electronic mail and its file attachments, or

other media with which this Agreement is provided;

(ii) related Licensor or third party software; (iii)

digital images, stock photographs, clip art or other

artistic works ("Stock Files") (iv) related explanatory

written materials ("Documentation"); (v) fonts (vi)

upgrades, modified versions, updates, additions

and copies of the Software, if any, licensed to you

by Licensor (collectively "Updates") and (vii) any

other possible documentation related thereto.

2. END USER RIGHTS AND USE.

Licensor grants to you a non-exclusive, non-

transferable end user right to install the Software or

use the Software installed on the phones. The

Software is licensed with the phone as a single

integrated product and may be used with the

phone only as set forth in these licensing terms.

3. LIMITATIONS ON END USER RIGHTS.

(a) You may not copy, distribute, or make derivative

works of the Software.

(b) You may not use, modify, translate, reproduce

or transfer the right to use the Software or copy the

Software except as expressly provided in this

Agreement.

lend the Software; except you may permanently

transfer all of your rights as set forth in the

Agreement only as part of a permanent sale or

transfer of the phone, provided the recipient agrees

to the terms of this Agreement.

(d) You may not reverse engineer, reverse compile,

disassemble or otherwise attempt to discover the

source code of the Software (except to the extent

that this restriction is expressly prohibited by law) or

create derivative works based on the Software.

(e) You shall not display, modify, reproduce or

distribute any of the Stock Files included with the

Software.

(f) You shall not display, modify, reproduce or

distribute any of the pre-loaded content included

with the software unless permitted as stated in the

User Guide or in the prompts in the software. In the

event that you are allowed to display, modify,

reproduce or distribute certain parts of the pre-

loaded content, you shall review the "Readme" files

associated with the pre-loaded content (contained

on the software CD) to ascertain what rights you

have with respect to such materials. Pre-loaded

content may not be used in the production of

libelous, defamatory, fraudulent, infringing, lewd,

obscene or pornographic material or in any

otherwise illegal manner. You agree that you shall

only use the pre-loaded content in a manner that

End User Licence Agreement

complies with all applicable laws, including, but not

limited to, applicable restrictions concerning

may not register or claim any rights in the pre-

loaded content or derivative works thereof.

(g) You agree that you shall only use the Software

in a manner that complies with all applicable laws

in the jurisdiction in which you use the Software,

including, but not limited to, applicable restrictions

concerning copyright and other intellectual

property rights.

4. COPYRIGHT.

Licensor and/or its software suppliers own the

Software and all rights, without limitation including

proprietary rights therein, and their respective

affiliates and are protected by international treaty

provisions and other applicable national laws of the

country in which it is being used. The structure,

organization and code of the Software are the

valuable trade secrets and confidential information.

5. MULTIPLE COPIES / UPDATES.

If the Software supports multiple platforms or

languages, if you receive the Software on multiple

media, of if you otherwise receive multiple copies of

the Software, the number of phones on which all

versions of the Software are installed shall be one

phone. If the Software is an Update to a previous

version of the Software, you must possess a valid

end user right to such previous version in order to

use the Update and you may use the previous

version for ninety (90) days after you receive the

Update in order to assist you in the transition to the

Update. After such time you no longer have a right

to use the previous version, except for the sole

purpose of enabling you to install the Update.

6. COMMENCEMENT & TERMINATION.

This Agreement is effective from the first date you

use or install the Software. Your end user rights

automatically and immediately terminate without

notice from Licensor if you fail to comply with any

provision of this Agreement. In such event, you

must immediately delete, destroy or return at your

own cost and expense, and without entitlement to

any refund of the purchase price, the phone and

the Software, and all related material to Licensor.

7. EXCEPT AS EXPRESSLY PROVIDED IN THE

LIMITED WARRANTY FOR THE PHONE, YOU

ACKNOWLEDGE THE SOFTWARE IS PROVIDED

"AS IS" WITHOUT WARRANTY OF ANY KIND

EXPRESS OR IMPLIED. TO THE MAXIMUM

EXTENT PERMITTED BY APPLICABLE LAW

NEITHER LICENSOR, LICENSOR’S SOFTWARE

SUPPLIERS OR THEIR RESPECTIVE AFFILIATES,

NOR THE COPYRIGHT HOLDERS MAKE ANY

REPRESENTATIONS OR WARRANTIES, EXPRESS

OR IMPLIED, INCLUDING BUT NOT LIMITED TO

THE WARRANTIES OF MERCHANTABILITY OR

FITNESS FOR A PARTICULAR PURPOSE OR THAT

THE SOFTWARE WILL NOT INFRINGE ANY THIRD

PARTY PATENTS, COPYRIGHTS, TRADEMARKS

OR OTHER RIGHTS. THERE IS NO WARRANTY BY

LICENSOR OR BY ANY OTHER PARTY THAT THE

FUNCTIONS CONTAINED IN THE SOFTWARE

WILL MEET YOUR REQUIREMENTS OR THAT THE

OPERATION OF THE SOFTWARE WILL BE

UNINTERRUPTED OR ERROR-FREE.

8. NOT FAULT TOLERANT

THE SOFTWARE MAY CONTAIN TECHNOLOY

THAT IS NOT FAULT TOLERANT AND IS NOT

DESIGNED, MANUFACTURED, OR INTENDED

FOR USE IN ENVIRONMENTS OR APPLICATIONS

IN WHICH THE FAILURE OF THE LICENSED

SOFTWARE COULD LEAD DIRECLTY TO DEATH,

PERSONAL INJURY, OR SEVERE PHYSICAL OR

ENVIRONMENTAL DAMAGE OR FINANCIAL

LOSS.

End User Licence Agreement

9. LIMITATION OF LIABILITY.

TO THE MAXIMUM EXTENT PERMITTED BY

APPLICABLE LAW, IN NO EVENT SHALL

LICENSOR OR LICENSOR’S SOFTWARE

SUPPLIERS OR THEIR RESPECITVE AFFILIATES

AND EMPLOYEES BE LIABLE FOR ANY LOST

PROFITS, REVENUE, SALES, DATA OR COSTS OF

PROCUREMENT OF SUBSTITUTE GOODS OR

SERVICES, PROPERTY DAMAGE, PERSONAL

INJURY, INTERRUPTION OF BUSINESS, LOSS OF

BUSINESS INFORMATION OR FOR ANY SPECIAL,

DIRECT, INDIRECT, INCIDENTAL, ECONOMIC,

COVER, PUNITIVE, SPECIAL OR

CONSEQUENTIAL DAMAGES, HOWEVER

CAUSED AND WHETHER ARISING UNDER

CONTRACT, TORT, NEGLIGENCE, OR OTHER

THEORY OF LIABILITY ARISING OUT OF THE USE

OF OR INABILITY TO USE THE SOFTWARE, EVEN

IF LICENSOR OR ITS SOFTWARE SUPPLERS ARE

ADVISED OF THE POSSIBILITY OF SUCH

DAMAGES. BECAUSE SOME COUNTRIES/

STATES/JURISDICTIONS DO NOT ALLOW THE

EXCLUSION OR LIMITATION OF LIABILITY, BUT

MAY ALLOW LIABILITY TO BE LIMITED, IN SUCH

CASES, THE LIABILITY OF LICENSOR, ITS

SOFTWARE SUPPLIERS AND THEIR RESPECTIVE

AFFILIATES AND EMPLOYEES SHALL BE LIMITED

TO, AT LICENSOR’S OPTION, EITHER (A) RETURN

OF THE PRICE PAID LESS A REASONABLE

AMOUNT FOR USAGE, OR (B) REPAIR OR

REPLACMENT OF THE SOFTWARE THAT DOES

NOT MEET THE LIMITED WARRANTY PROVIDED

WITH THE PHONE AND WHICH IS RETURNED IN

ACCORDANCE WITH THE REQUIREMENTS OF

THE LIMITED WARRANTY. Nothing contained in

this Agreement shall prejudice the statutory rights

of any party dealing as a consumer. Nothing

contained in this Agreement limits Licensor's

liability to You in the event of death or personal

injury resulting from Licensor's negligence if law

prohibits such a limitation. Licensor is acting on

behalf of its software suppliers and their respective

employees and affiliates for the purpose of

disclaiming, excluding and/or restricting

obligations, warranties and liability as provided in

this clause 9, but in no other respects and for no

other purpose.

10. TECHNICAL SUPPORT.

Licensor has no obligation to furnish You with

technical support except as agreed in writing

between You and Licensor in the Limited Warranty

provided with the phone.

11. EXPORT CONTROL.

The Software may be subject to export regulation of

the United Kingdom and other countries. You agree

that You shall comply with all applicable export

laws, restrictions and regulations of the United

Kingdom or foreign agencies or authorities, and

shall not export, or transfer for the purpose of re-

export, any Software, product or technical data

received under this Agreement or any Software or

product produced by use of such technical data,

including processes and services, in violation of

any applicable restrictions, laws or regulations, or

without all necessary approvals.

12. APPLICABLE LAW & GENERAL PROVISIONS.

This Agreement shall be governed by and

construed in accordance with the internal laws of

the United Kingdom without regard to its conflicts of

laws rules.

This is the entire agreement between Licensor and

you relating to the Software and it supersedes any

prior representations, discussions, undertakings,

end user agreements, communications or

advertising relating to the Software.

Warranty Statements

10 Warranty Statements

This chapter contains two warranty statements. The first is for all products purchased in North and South

America - this is called the Americas Warranty. The second is for products purchased anywhere else in the

world, excepting North and South America; this is called the Global Warranty.

Americas Warranty

Sendo America, Inc. ("SENDO”) warrants, subject to the exclusions and limitations set forth below, that this

cellular phone ("Product") is free from defects in material and workmanship that result in Product failure

during normal usage, according to the following terms and conditions:

1. The limited warranty for the Product extends for ONE (1) year beginning on the date of the purchase of the

Product or FIFTEEN (15) months from the date of its manufacture as determined by the date code in the

Product.

2. The limited warranty extends to the original purchaser of the Product ("Consumer") and is not assignable

or transferable to any subsequent purchaser or user.

3. The Limited warranty extends only to Consumers who purchase the Product in the market for its intended

sale.

4. During the limited warranty period, SENDO will repair, or replace, at SENDO's sole option, any defective

parts, or any parts that will not properly operate for their intended use with new or refurbished replacement

items if such repair or replacement is needed because of malfunction or failure of the Product during normal

usage. No charge will be made to the Consumer for any such parts. SENDO will also pay for the labor

charges incurred by SENDO in repairing or replacing the defective parts. The limited warranty does not

cover defects in appearance, cosmetic, decorative or structural items, including framing, and any non-

operative parts. This limited warranty does not apply to any damage or failure to operate caused by use of

the product other than in accordance with the instructions contained in the User Manual, or for periodic

maintenance or repair due to normal wear and tear. SENDO's limit of liability under the limited warranty shall

be the actual cash value of the Product at the time the Consumer returns the Product for repair, determined

by the price paid by the Consumer for the Product less a reasonable amount for usage. SENDO shall not be

liable for any other losses or damages. These remedies are the Consumer's exclusive remedies for breach

of warranty.

5. Upon request from SENDO, the Consumer must prove the date of the original purchase of the Product by

a dated bill of sale or dated itemized receipt.

6. The Consumer shall bear the cost of taking or shipping the Product to the place of purchase or the

Customer Service Department of SENDO. If the Product was taken to the place of purchase, the Consumer

shall bear the cost of retrieving the Product. If shipped to SENDO, SENDO shall bear the cost of shipping the

Product back to the Consumer after the completion of service under this limited warranty and provided that

repairs were required to be performed under this limited warranty.

Warranty Statements

7. The Consumer shall have no coverage or benefits under this limited warranty if any of the following

conditions are applicable:

a) The Product has been subject to abnormal use, abnormal conditions, improper storage, exposure to

moisture or dampness, unauthorized modifications, unauthorized connections, unauthorized repair, misuse,

neglect, abuse, accident, alteration, improper installation, or other acts which are not the fault of SENDO,

including damage caused by shipping.

b) Physical damage to the surface of the Product, including scratches or cracks in or to the outside casing

or LCD, or damages caused by dropping the Product.

c) The Product has been damaged from external causes such as liquid, water, collision with an object, or

from fire, flooding, sand, dirt, windstorm, lightening, earthquake or damage from exposure to weather

conditions, an Act of God, or battery leakage, theft, blown fuse, or improper use of any electrical source,

damage caused by computer or internet viruses, bugs, worms, Trojan Horses, cancelbots or damage

caused by the connection to other products not recommended for interconnection by SENDO.

d) The Product has been altered or repaired by anyone other than an approved SENDO service center or if

it has been used with unapproved accessories or other ancillary items.

e) For adaptations or adjustments made to the Product to comply with local standards in any country other

than one for which the Product was designed and manufactured.

f) Loss or integrity of any user data stored in the Product or any storage device used in conjunction with the

Product at any time.

g) The Customer Service Department at SENDO was not advised by the Consumer in writing of the alleged

defect or malfunction of the Product within fourteen (14) days after the expiration of the applicable limited

warranty period.

h) The Product serial number plate or the accessory data code has been removed, defaced or altered.

i) The defect or failure to operate was caused by defective function of the cellular system or by inadequate

signal reception.

8. If a problem develops during the limited warranty period, the Consumer shall take the following step-by-

step procedure:

a) The Consumer shall return the Product to the place of purchase for repair or replacement processing.

Back up all data before returning the Product for repair. If the Consumer has sensitive information stored on

the Product, the Consumer must copy it to another device and delete it from the Product before repair.

b) If "a" is not convenient because of distance (more than 50 miles) or for other good cause, the Consumer

may contact the Customer Service Department at SENDO, at the phone number listed on the bottom of the

next page, for further instructions.

c) The Consumer shall ship the Product prepaid and insured. Expenses related to removing the Product from

an installation are not covered under this limited warranty.

Warranty Statements

d) The Consumer will be billed for any parts or labor charges not covered by this limited warranty. The

Consumer will be responsible for any expenses related to reinstallation of the Product.

e) SENDO will repair or authorize the repair of the Product under the limited warranty within 30 days after

receipt of the Product by SENDO or an SENDO authorized service center. If SENDO cannot perform repair

covered under this limited warranty within 30 days, or after a reasonable number of attempts to repair the

same defect, SENDO at its sole option, will provide a replacement Product or refund the purchase price of

the Product less a reasonable amount for usage.

f) If the Product is returned to the Customer Service Department at SENDO during the limited warranty

period, but the problem with the Product is not covered under the terms and conditions of this limited

warranty, the Consumer will be notified and given an estimate of the charges the Consumer must pay to have

the Product repaired, with all shipping charges billed to the Consumer. If the estimate is refused, the Product

will be returned freight collect. If the Product is returned to the Customer Service Department at SENDO after

the expiration of the limited warranty period, SENDO's normal service policies shall apply and the Consumer

will be responsible for all shipping charges.

9. The Product consists of newly assembled equipment that may contain used components that have been

reprocessed to allow machine compliance with Product performance and reliability specifications.

10. ANY IMPLIED WARRANTY OF MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE OR

USE, SHALL BE LIMITED TO THE DURATION OF THE FOREGOING LIMITED WRITTEN WARRANTY.

OTHERWISE, THE FOREGOING LIMITED WARRANTY IS THE CONSUMER'S SOLE AND EXCLUSIVE

REMEDY AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. SENDO DOES NOT

WARRANT UNITERRUPTED OR

ERROR FREE INTERNET OR DATA CONNECTIONS. SENDO SHALL NOT BE

LIABLE FOR SPECIAL, INCIDENTAL

OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO,

LOSS OF ANTICIPATED BENEFITS OR PROFITS, LOSS OF SAVINGS OR REVENUE, PUNITIVE DAMAGES,

LOSS OF USE OF THE PRODUCT OR ANY ASSOCIATED EQUIPMENT, LOSS OF DATA, COST OF

CAPITAL, COST OF ANY SUBSTITUTE EQUIPMENT OR FACILITIES, DOWNTIME, THE CLAIMS OF ANY

THIRD PARTIES, INCLUDING CUSTOMERS, AND INJURY TO PROPERTY, RESULTING FROM THE

PURCHASE OR USE OF THE PRODUCT OR ARISING FROM BREACH OF THE WARRANTY, BREACH OF

CONTRACT, NEGLIGENCE, STRICT TORT, OR ANY OTHER LEGAL OR EQUITABLE THEORY, EVEN IF

SENDO KNEW OF THE LIKELIHOOD OF SUCH DAMAGES. SENDO SHALL NOT BE LIABLE FOR DELAY IN

RENDERING SERVICE UNDER THE LIMITED WARRANTY, OR LOSS OF USE DURING THE PERIOD THAT

THE PRODUCT IS BEING REPAIRED OR LOSS OF DATA.

11. Some jurisdictions do not allow limitation of how long an implied warranty lasts, so the above one year

warranty limitation may not apply to you (the Consumer). Some jurisdictions do not allow the exclusion or

limitation of incidental and consequential damages, so certain of the above limitations or exclusions may not

apply to you (the Consumer). This limited warranty gives the Consumer specific legal rights and the

Consumer may also have other rights that vary from jurisdiction to jurisdiction.

Warranty Statements

12. SENDO neither assumes nor authorizes any authorized service center or any other person or entity to

assume for it any other obligation or liability beyond that which is expressly provided for in this limited

warranty including the provider or seller of any extended warranty or service agreement.

13. This is the entire warranty between SENDO and the Consumer, and supersedes all prior and

contemporaneous agreements or understandings, oral or written, and all communications relating to the

Product, and no representation, promise or condition not contained herein shall modify these terms.

14. This limited warranty allocates the risk of failure of the Product between the Consumer and SENDO. The

allocation is recognized by the Consumer and is reflected in the purchase price of the Product.

15. Any action or lawsuit for breach of warranty must be commenced within eighteen (18) months following

delivery of the Product.

16. Questions concerning this limited warranty may be directed to: www.sendo.com/warranty.

17. The limited warranty period for SENDO accessories are specifically defined within their own warranty

cards and packaging.

Global Warranty

Note: This warranty statement covers all phones purchased anywhere in the world, other than North or South

America.

Sendo International Limited (“Sendo”) warrants, subject to the exclusions and limitations set forth below, that

your cellular phone, battery and accessories (collectively “Product”) is free from defects in materials and

workmanship according to the following terms and conditions:

1. The limited warranty for the Product commences on the date of purchase and continues for a period of

one (1) year from that date. Upon request from Sendo, you, (the “Consumer”) must prove the date of the

original purchase of the Products by dated itemised receipt.

2. The limited warranty extends to the original purchaser of the Product, the Consumer, and is not assignable

or transferable to any subsequent purchaser or user.

3. The warranty extends only to Consumers who purchase the Product in the market for its intended sale.

4. During the limited warranty period, Sendo will repair, or replace, at Sendo's sole option, any defective

parts, or any parts that will not properly operate for their intended use with new or refurbished replacement

items if such repair or replacement is needed because of a malfunction or failure of the Product during

normal usage. No charge will be made to the Consumer for any such parts. Sendo will also pay for the labour

charges incurred by Sendo in repairing or replacing the defective parts. This warranty does not apply to any

damage or failure to operate caused by use of the Product other than in accordance with the instructions

contained in the User Manual, or for periodic maintenance or repair due to normal wear and tear. Sendo's

limit of liability under the limited warranty shall be the actual cash value of the Product at the time the

Consumer returns the Product for repair, determined by the price paid by the Consumer for the Product less

a reasonable amount for usage. Sendo shall not be liable for any other losses or damages. These remedies

are the Consumer's exclusive remedies for breach of warranty.

Warranty Statements

5. The warranty will be invalidated if any of the following circumstances are applicable:

a) The Product has been subject to abnormal use, abnormal conditions, improper storage, exposure to

moisture or dampness, unauthorized modifications, unauthorized connections, unauthorized repair, misuse,

neglect, abuse, accident, alteration, improper installation, or other acts which are not the fault of Sendo,

including damage caused by shipping.

b) Physical damage to the surface of the Product, including scratches or cracks in or to the outside casing

or Liquid Crystal Display, or damages caused by dropping the Product.

c) The Product has been damaged from external causes such as liquid, water, collision with an object, or

from fire, flooding, sand, dirt, windstorm, lightening, earthquake or damage from exposure to weather

conditions, an Act of God, or battery leakage, theft, blown fuse, or improper use of any electrical source,

damage caused by computer or internet viruses, bugs, worms, Trojan Horses, cancelbots or damage

caused by the connection to other products not recommended for interconnection by Sendo.

d) The Product has been altered or repaired by anyone other than an authorised Sendo service centre or if

it has been used with unapproved accessories or other ancillary items.

e) For adaptations or adjustments made to the Product to comply with local standards in any country other

than one for which the Product was designed and manufactured.

f) Loss or integrity of any user data stored in the Product or any storage device used in conjunction with the

Product at any time.

g) The Sendo authorised service centre was not advised by the Consumer in writing of the alleged defect or

malfunction of the Product within fourteen (14) days after the expiration of the applicable limited warranty

period.

h) The Product serial number plate or the accessory data code has been removed, defaced or altered.

i) The defect or failure to operate was caused by the defective function of the cellular system or by

inadequate signal reception.

6. Any implied warranty of satisfactory quality, merchantability, or fitness for a particular purpose or use, shall

be limited to the duration of the foregoing written warranty. Otherwise, the foregoing warranty is the

Consumer’s sole and exclusive remedy and is in lieu of all other warranties, express or implied. Sendo does

not warrant uninterrupted or error free internet or data connections. Sendo shall not be liable for special,

incidental or consequential damages, including but not limited to, loss of anticipated benefits or profits, loss

of savings or revenue, punitive damages, loss of use of the product or any associated equipment, loss of

data, cost of capital, cost of any substitute equipment or facilities, downtime, the claims of any third parties,

including customers, and injury to property, resulting from the purchase or use of the product or arising from

breach of the warranty, breach of contract, negligence, strict tort, or any other legal or equitable theory, even

if Sendo knew of the likelihood of such damages. Sendo shall not be liable for delay in rendering service

under the limited warranty, or loss of use during the period that the product is being repaired or loss of data.

7. Some jurisdictions do not allow limitation of how long an express or implied warranty lasts and so the one

year warranty period referred to above may not apply, to you, the Consumer. Some jurisdictions do not allow

Warranty Statements

the exclusion or limitation of incidental and consequential damages and so to the extent that such limitations

are not allowed, the above limitations or exclusions may not apply, to you, the Consumer. This limited

warranty gives the Consumer specific legal rights and the Consumer may also have other legal rights under

the legislation of some jurisdictions. These legal rights vary from jurisdiction to jurisdiction and are not

prejudiced by anything contained in this limited warranty. It also means that in some jurisdictions our

responsibility to you the Consumer may be more extensive than in other jurisdictions.

8. The Consumer shall take the following steps to make a claim under this limited warranty:

Please do not ship the Product for service without first contacting the nearest Sendo Authorised Service

Centre.

Contact information for the world-wide network of Sendo authorised service centres is available at

www.sendo.com.

If the Product qualifies for in-warranty service, the Consumer must prove the date of the original purchase of

the Products by a dated proof of purchase.

Back up all data. If the Consumer has sensitive information stored on the Product copy it to another device

and delete it from the Product before repair.

The Consumer must ship the Product prepaid and insured. Expenses related to removing the Product from

an installation are not covered under this limited warranty.

If the Product is returned for service and the Product is deemed out of warranty under the terms and

conditions of this warranty, the Consumer will be notified and given an estimate of the applicable charges.

If the estimate is refused a minimum service fee for collection, inspection and quotation of said product would

be due.

9. Subject to any more extensive legal rights granted to the Consumer by law of the Consumer’s jurisdiction,

Sendo neither assumes nor authorizes any authorised service centre or any other person or entity to assume

for it any other obligation or liability beyond that which is expressly provided for in this limited warranty

including the provider or seller of any extended warranty or service agreement.

10. This is the entire warranty between Sendo and the Consumer, and supersedes all prior and

contemporaneous agreements or understandings, oral or written, and all communications relating to the

Product, and no representation, promise or condition not contained herein shall modify these terms.

11. This limited warranty allocates the risk of failure of the Product between the Consumer and Sendo. The

allocation is recognized by the Consumer and is reflected in the purchase price of the Product.

12. Diagnostic instructions and other service information is available free of charge at www.sendo.com.

Information on out of warranty repair costs and charges is available at www.sendo.com.

Declaration of conformity

We: Sendo International Ltd.

Of: Sendo Base Station, Hatchford Brook, Hatchford Way,

Sheldon, Birmingham, B26 3RZ, United Kingdom.

Declare under our sole responsibility that the product referenced within this user guide and uniquely

identified by the IMEI and type number affixed to the product, to which this declaration relates, is in

compliance with the essential requirements of the Radio and Telecommunications Terminal Equipment

Directive (R&TTE) 1999/5/EC.

The conformity assessment procedure referred to in Article 10 and detailed in Annex IV of Directive

1999/5/EC has been followed with the involvement of BABT, Claremont House, 34 Molesey Road,

Walton-On-Thames, KT12 4RQ, England.

A copy of the original Declaration of Conformity is available for download from the Sendo website.

Class of equipment: This product is designated Class 1 equipment (R&TTED 1999/5/EC), the use of which

is harmonised throughout all EU member states. This product is designated for use on licensed

GSM 900/1800/1900 MHz networks.

www.sendo.com

8E30-0H010-80000

Printed in the Netherlands.

Sendo SNDX00 Sendo X User Manual HuliQuick

Sendo International Ltd Sendo X HuliQuick

Contents

Quick Start Manual

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