Sercomm 0GV00 Wireless Network Camera User Manual NSC501 NCS801 R15
Sercomm Corporation Wireless Network Camera NSC501 NCS801 R15
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Wireless/Ethernet Network Camera User’s Guide Regulatory Approvals FCC Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. To assure continued compliance, any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment. (Example - use only shielded interface cables when connecting to computer or peripheral devices). FCC Radiation Exposure Statement This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. The antennas used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. Channel The Wireless Channel sets the radio frequency used for communication. •Access Points use a fixed Channel. You can select the Channel used. This allows you to choose a Channel which provides the least interference and best performance. In the USA and Canada, 11 channel are available. If using multiple Access Points, it is better if adjacent Access Points use different Channels to reduce interference. • In "Infrastructure" mode, Wireless Stations normally scan all Channels, looking for an Access Point. If more than one Access Point can be used, the one with the strongest signal is used. (This can only happen within an ESS.) • If using "Ad-hoc" mode (no Access Point), all Wireless stations should be set to use the same Channel. However, most Wireless stations will still scan all Channels to see if there is an existing "Ad-hoc" group they can join. CAUTION: 1) To comply with FCC RF exposure compliance requirements, a separation distance of at least 20 cm must be maintained between the antenna of this device and all persons. 2) This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. Table of Contents CHAPTER 1 INTRODUCTION ......................................................................................... 1 Overview....................................................................................................................... 1 Physical Details............................................................................................................. 3 Package Contents ......................................................................................................... 5 CHAPTER 2 BASIC SETUP............................................................................................... 6 System Requirements ................................................................................................... 6 Installation.................................................................................................................... 6 Setup ............................................................................................................................. 8 CHAPTER 3 ADVANCED VIEWING SETUP ................................................................ 14 Introduction................................................................................................................ 14 Adjusting the Video Image......................................................................................... 14 Controlling User Access to the Video Stream ............................................................ 17 Making Video available from the Internet................................................................. 18 Motion Detection/E-mail Alerts ................................................................................. 21 CHAPTER 4 WEB-BASED MANAGEMENT ................................................................. 23 Introduction................................................................................................................ 23 Connecting to Wireless/Ethernet Network Camera................................................... 23 Welcome Screen.......................................................................................................... 24 View Video Screen...................................................................................................... 25 Administration Menu ................................................................................................. 26 System Screen............................................................................................................. 26 Network Screen .......................................................................................................... 28 Image Screen .............................................................................................................. 32 User Screen................................................................................................................. 34 E-mail Screen.............................................................................................................. 36 Status Screen .............................................................................................................. 38 CHAPTER 5 VIEWING & RECORDING ....................................................................... 41 Overview..................................................................................................................... 41 Installation.................................................................................................................. 41 System Tray Icon........................................................................................................ 42 Main Screen................................................................................................................ 42 Adding Cameras to the Camera List.......................................................................... 44 Viewing Live Video..................................................................................................... 47 Recording Video ......................................................................................................... 48 Viewing with your Web Browser ............................................................................... 53 CHAPTER 6 TROUBLESHOOTING .............................................................................. 57 Overview..................................................................................................................... 57 Problems ..................................................................................................................... 57 APPENDIX A SPECIFICATIONS.................................................................................... 59 Ethernet Network Camera......................................................................................... 59 Wireless Network Camera ......................................................................................... 59 Regulatory Approvals ................................................................................................ 60 Copyright Notice ........................................................................................................ 61 P/N: 9560GV0001 Copyright 2004. All Rights Reserved. Document Version: 1.5 All trademarks and trade names are the properties of their respective owners. ii Chapter 1 Introduction This Chapter provides details of the Wireless/Ethernet Network Camera's features, components and capabilities. Overview The Wireless/Ethernet Network Camera has an Integrated Microcomputer and a high quality CMOS digital-Image-Sensor, enabling it to display high quality live streaming video over your wired LAN, the Internet, and for the Wireless Network Camera, an 802.11g Wireless LAN. Using enhanced MPEG-4 technologies, the Wireless/Ethernet Network Camera is able to stream high quality video and audio directly to your PC. The high compression capabilities of MPEG-4 reduce network bandwidth requirements to amazingly low levels. A convenient and user-friendly Windows program is provided for both viewing and recording video. If necessary, you can even view video using your Web Browser, on a variety of software platforms. Figure 1: Wireless/Ethernet Network Camera Features • Standalone Design. The Wireless/Ethernet Network Camera is a standalone system with built-in CPU and Video encoder. It requires only a power source and a connection to your LAN or Wireless LAN. • Suitable for Home, Business or Public Facilities. Whether for Home, Business or Public Facility surveillance, or just for entertainment and fun, the Wireless/Ethernet Network Camera has the features you need. • Multi-Protocol Support. Supporting TCP/IP networking, SMTP (E-mail), HTTP and other Internet related protocols, the Wireless/Ethernet Network Camera can be easily integrated into your existing network. • Easy Configuration. A Windows-based Wizard is provided for initial setup. Subsequent administration and management can be performed using a standard web browser. The administrator can configure and manage the Wireless/Ethernet Network Camera via the LAN or Internet. • Viewing/Recording Utility. A user-friendly Windows utility is provided for viewing live video. For periods when you are absent, or for scheduled recording, this application also allows you to record video to an ASF file on your PC. The recorded files are in a standard Windows Media format, and thus usable by a wide variety of programs if required. • Motion Detection. This feature will send you an E-mail when motion is detected. The Wireless/Ethernet Network Camera will compare consecutive frames to detect changes caused by the movement of large objects. This function only works indoors due to the sensitivity of the CMOS sensor. If desired, a short video can be included as an attachment to the E-mail. • Audio Support. You can listen as well as look! Audio is included with the video if desired. You can use either the built-in microphone or an external microphone. Internet Features • User-definable HTTP port number. This allows Internet Gateways to use “port • DDNS Support. In order to view video over the Internet, users must know the Internet mapping” so the Wireless/Ethernet Network Camera and a Web Server can share the same Internet IP address. IP address of the gateway used by the Wireless/Ethernet Network Camera. But if the Gateway has a dynamic IP address, DDNS (Dynamic DNS) is required. Since many existing Gateways do not support DDNS, this function is incorporated into the Wireless/Ethernet Network Camera. • NTP (Network-Time-Protocol) Support. NTP allows the Wireless/Ethernet Network Camera to calibrate its internal clock from an Internet Time-Server. This ensures that the time stamp on Video from the Wireless/Ethernet Network Camera will be correct. Security Features • User Authentication. If desired, access to live video can be restricted to known users. Users will have to enter their username and password before being able to view the video stream. Up to 20 users can be entered. • Password-Protected Configuration. Configuration data can be password protected, so that it only be changed by the Wireless/Ethernet Network Camera Administrator. Wireless Features (Wireless Network Camera only) • Standards Compliant. The Wireless Router complies with the IEEE802.11g (DSSS) specifications for Wireless LANs. • Supports both 802.11b and 802.11g Wireless Stations. The 802.11g standard provides for backward compatibility with the 802.11b standard, so both 802.11b and 802.11g Wireless stations can be used simultaneously. • Speeds to 54Mbps. All speeds up to the 802.11g maximum of 54Mbps are supported. • Wired and Wireless Network Support. The Wireless Network Camera supports both wired and wireless transmission. • WEP Support. Full WEP support (64/128 Bit) on the Wireless interface is provided. Physical Details Figure 2: Wireless/Ethernet Network Camera Front Panel Focus Ring Normally, it is not necessary to adjust the focus. The default focus range is from 1 meter (3 feet) to infinity. If the image is not clear, try adjusting the focus. Microphone The built-in microphone is mounted on the front. There is also a connection for an external microphone on the rear. Connecting an external microphone will disable the built-in microphone. Ready LED On - Power on. Off - No power. Blinking - The Ready LED will blink during start up. This will take 15 to 20 seconds. Active LED Off - Idle. Blinking - Wireless/Ethernet Network Camera is providing a live video stream to at least one viewer. LAN LED On - LAN port is connected to a hub or switch. Off - LAN port is not connected. Blinking - Data is being transmitted or received via the LAN port. Wireless LED (Wireless Network Camera only) On - Wireless interface is active. Off - Wireless interface is not available. Blinking - Data is being transferred via the Wireless interface. Rear Panel Antenna Attach the supplied antenna here. The antenna is adjustable; best results are usually obtained with the antenna positioned vertically. Power Input Connect the supplied power adapter here. MIC In If required, an external microphone can be attached here. Attaching a microphone here will disable the built-in microphone on the front. Microphones designed to be used with PCs are usually compatible with this microphone input. LAN port Use a standard LAN cable to connect your Wireless/Ethernet Network Camera to a 10/100BaseT hub or switch. Note: On the Wireless Network Camera, attaching the LAN cable will disable the Wireless interface. Only 1 interface can be active at any time. Reset Button This button has two (2) functions: • Restore Default IP Address. When pressed and released, the Wireless/Ethernet Network Camera will reset its IP address to the default value of 192.168.0.99. • Restore Default IP Address, Administrator ID, and Administrator password. When pressed and held or 3 seconds, the IP address, Administrator ID, and Administrator Password settings will be set to their default values. • IP address: 192.168.0.99 • Administrator ID: administrator • Administrator Password: null (no password) Note: After this procedure is completed, the Ready LED will blink three times to confirm that the reset was completed successfully. Package Contents The following items should be included: If any of these items are damaged or missing, please contact your dealer immediately. 1. 2. 3. 4. 5. 6. 7. 8. The Wireless/Ethernet Network Camera Installation CD-ROM Quick Installation Guide Power adapter Base, Stand and Swivel Connector Extender Unit Mounting Screws Antenna (Wireless Network Camera only) Chapter 2 Basic Setup This Chapter provides details of installing and configuring the Wireless/Ethernet Network Camera. System Requirements • • To use the LAN interface, a standard 10/100BaseT hub or switch and network cable is required. To use the Wireless interface on the Wireless Network Camera, other Wireless devices must be compliant with the IEEE802.11b or IEEE802.11g specifications. All Wireless stations must use compatible settings. Installation Figure 3: Wireless/Ethernet Network Camera Installation 1. Mount the Camera on the supplied Base and Stand. For the Wireless network camera, screw the supplied antenna to the mounting point on the rear. Join the Base, stand and swivel connector to the camera, as shown in the diagram above. 2. Connect the LAN Cable Connect the Wireless/Ethernet Network Camera to a 10/100BaseT hub or switch. For the Wireless Network Camera, this disables the Wireless Interface, because only one interface can be active. The LAN interface is recommended for initial configuration. The default Wireless settings for the Wireless Network Camera are: Mode: Infrastructure ESSID: ANY WEP: Disabled 3. Adjust the Antenna On the Wireless Network Camera, screw the antenna to the rear mounting point, and set the antenna to the upright position to improve wireless reception. 4. Power Up Connect the supplied power adapter to the Wireless/Ethernet Network Camera and power up. Use only the power adapter provided. Using a different one may cause hardware damage. 4. Check the LEDs • • • The Ready LED will turn on briefly, then start blinking. It will blink during startup, which takes 15 to 20 seconds. After startup is completed, the Ready LED should remain ON. The Active LED should be OFF. It will flash when anyone is viewing live video. Either the LAN LED OR the Wireless LED should be ON. For more information, refer to Front Panel in Chapter 1. Setup Initial setup should be performed using the supplied Windows-based setup Wizard. This program can locate the Wireless/Ethernet Network Camera even if its IP address is invalid for your network. You can then configure the Wireless/Ethernet Network Camera with appropriate TCP/IP settings for your LAN. Subsequent administration can be performed with your Web browser, as explained in Chapter 3 - Web-based Administration. Setup Procedure 1. Insert the supplied CD-ROM into your drive. If the setup program does not start automatically, run Netcam_Setup.exe in the root folder. • You will see the Welcome screen shown below. • Click the Setup button to start the setup Wizard Figure 4: Welcome Screen 2. The next screen, shown below, will list all the Wireless/Ethernet Network Cameras on your LAN. Figure 5: Camera List Screen • 3. Select the desired Camera from the list on the left. The current settings for the selected Camera will be displayed in the table on the right. • Click Next to continue. If the Administrator ID and Password have been set, you will be prompted to enter them, as shown below. • • If using the default values, enter administrator for the name, and leave the password blank. Otherwise, enter the Administrator ID and Password set on the User screen. Figure 6: Password Dialog The Administrator ID and password can be set on the "User" screen of the Web interface. The Web interface can be accessed via the "Web UI" button on the final screen of the Wizard. 4. On the following TCP/IP screen, shown below, choose Fixed IP or Dynamic IP. Figure 7: Fixed or Dynamic IP Selection • • 5. Fixed IP is recommended, and can always be used. Dynamic IP can only be used if your LAN has a DCHP Server. Click Next to continue. If you chose Fixed IP Address, the following TCP/IP Settings screen will be displayed. Figure 8: TCP/IP Settings • • Enter an unused IP Address from within the address range used on your LAN. The Subnet Mask and Default Gateway fields must match the values used by PCs on your LAN. • The Primary DNS address is required in order to use the E-mail alert or Dynamic DNS features. Enter the DNS (Domain Name Server) address recommended by your ISP. • The Secondary DNS is optional. If provided, it will be used if the Primary DNS is unavailable. Click Next to continue. 10 6. For Wireless cameras, the following Wireless Settings screen is displayed next. Figure 9: Wireless Settings 7. • • Mode - If you have an Access Point, select Infrastructure. Otherwise, select Ad-hoc. Authentication Type - Select the value used on your LAN. • • • ESSID - Enter the value used by your other Wireless devices. Domain - Select the domain to match your location. Channel - For Ad-hoc mode, select the channel used by your other Wireless devices. (For Infrastructure mode, the Access Point determines the channel used.) Click Next to continue to the WEP Key Settings screen, shown below. Figure 10: WEP Key Settings • WEP Encryption - Select the option used on your Wireless LAN. • Keys - If using WEP, the default key must match the key used on your other Wireless stations. The other keys are optional. You can enter the key value directly, or generate a key by entering a string into the Passphrase field, and clicking the Generate button. 11 Click Next to continue to the following screen. 8. This screen allows you to enter a suitable Description, and set the correct Time Zone, Date, and Time. Make any desired changes, then click Next to continue. 9. The next screen, shown below, displays all details of the Wireless/Ethernet Network Camera. • Click Save if the settings are correct • Click Back to modify any incorrect values. Figure 11: Camera Settings Figure 12: Save Settings 10. After clicking Save, you will see the screen below. 12 Figure 13: Final Screen If desired, you can click the Web UI button to connect to the camera using your Web Browser. 11. Click Exit to end the Wizard. Setup is now complete. 13 Chapter 3 Advanced Viewing Setup This Chapter provides information about the optional settings and features for viewing video via the Wireless/Ethernet Network Camera. This Chapter is for Administrators only. Introduction After finishing setup via the Windows-based Wizard, the Wireless/Ethernet Network Camera can immediately be used by all users on your LAN. Refer to Chapter 5 - Viewing & Recording for details on viewing and recording live video. This chapter describes some additional settings and options for viewing live Video: • Adjusting the video image • • • Controlling user access to the live video stream Making video available from the Internet Using the Motion Detection/E-mail feature Adjusting the Video Image If necessary, the Wireless/Ethernet Network Camera Administrator can adjust the Video image. Settings are provided for: • Image size - Select the desired size. The larger sizes require greater bandwidth. • Image quality - This determines the degree of compression applied to the Video stream. Higher quality requires greater bandwidth. • Power Line frequency - Select 50Hz or 60Hz power line frequency, as used in your region. The correct setting will improve the picture quality under florescent lighting. Exposure - Adjust the brightness of the image, if the Auto-Exposure does not give satisfactory results. Color Adjustment - Red, Green, Blue intensity can be adjusted. • • • • • Time Stamp - If enabled, the time will be displayed on the Video image. Text Overlay - If enabled, up to 20 characters can be superimposed on the Video image. This is useful for identifying the camera. Audio - If desired, audio can be included in the video stream. To Adjust the Video Image: 1. 2. Connect to the Web-based interface of the Wireless/Ethernet Network Camera. (See Chapter 4 - Web-based Management for details.) On the Administration menu, select Image. You will see a screen like the example below. 14 Figure 14: Image Screen 3. Make the required adjustments, as explained below, and save your changes. Video Settings Resolution Select the desired video resolution. The default resolution is set to 320*240. Image Quality Select the desired image quality. The default Image Quality is set to Normal. Note: Higher image quality requires more bandwidth. Power line frequency Select the power line frequency (50Hz or 60Hz) used in your region, to improve the picture quality under florescent lighting. Adjustment Brightness Select Automatic or Manual. The default is set to Automatic in which the camera will automatically adjust the brightness based on the current environment. Select Manual, if you want to adjust the brightness manually. You can then enter the desired value. Red, Green, Blue Adjust these color settings to the preferred values. Note: When Automatic is selected, this setting will not take effect. Default Button Clicking this will set all the Adjustment fields to their default values. You must click "Apply" to save these changes. 15 Options Time Stamp Enable the check box if you want the time to be displayed on the Video image. Text Display If you want text to be displayed on the Video image, enable this feature by checking the checkbox. You can enter text up to 20 characters. This feature is often used to identify camera when multiple camera are installed. Audio If you want audio to be included with the video, enable this option. Some bandwidth will be allocated to the audio stream. In some situations, this may affect the quality of the video. 16 Controlling User Access to the Video Stream By default, all users can connect to the Wireless/Ethernet Network Camera and view live Video. If desired, you can limit access to known users, by requiring each user to login to the Wireless/Ethernet Network Camera with their individual username and password. To Enable this feature: 1. 2. 3. Connect to the Web-based interface of the Wireless/Ethernet Network Camera. (See Chapter 4 - Web-based Management for details.) On the Administration menu, select User. Select the setting Allow access by Only users in database, as shown below. Figure 15: User Screen 4. To add users to the database, click the Add button, and enter the name and password for each user. Operation • • When each user connects, they will be prompted for their username and password. They must enter the name and password defined on the User screen above. If using the Windows Viewing/Recording utility, the username and password can be entered into the program, so that users do not need to provide the login data each time. 17 Making Video available from the Internet If your LAN is connected to the Internet, typically by a Broadband Gateway/Router and Broadband modem, you can make the Wireless/Ethernet Network Camera available via the Internet. Wireless/Ethernet Network Camera Setup The Wireless/Ethernet Network Camera configuration does NOT have be changed, unless: • You wish to change the port number from the default value (1024). • You wish to use the DDNS (Dynamic DNS) feature of the Wireless/Ethernet Network Camera. Second Port Configuration Normally, HTTP (Web) connections use port 80. Since the Wireless/Ethernet Network Camera uses HTTP, but port 80 is likely to be used by a Web Server, you can use a different port for the Wireless/Ethernet Network Camera. This port is called the "Second Port". (The first port is port 80.) The default "Second Port" number is 1024. If you prefer to use a different port number, you can specify the port number on the Wireless/Ethernet Network Camera's Network screen, as shown below. Figure 16: Network Screen The Network screen is part of the Web-based Administration interface. See Chapter 4 - Webbased Management for further details on using this interface. Viewers need to know this port number in order to connect and view live Video, so you must inform viewers of the current port number. DDNS (Dynamic DNS) Many internet connections use a "Dynamic IP address", where the Internet IP address is allocated whenever the Internet connection is established. This means that other Internet users don't know the IP address, so can't establish a connection. DDNS is designed to solve this problem, by allowing users to connect to your LAN using a domain name, rather than an IP address. To use DDNS: 1. Register for the DDNS service with a supported DDNS service provider. You can then apply for, and be allocated, a Domain Name. 18 2. Enter and save the correct DDNS settings on the Network screen of the Wireless/Ethernet Network Camera. 3. Operation is then automatic: • The Wireless/Ethernet Network Camera will then automatically contact the DDNS server whenever it detects that the Internet IP address has changed, and inform the DDNS server of the new IP address. • Internet users can then connect to your LAN using the Domain Name allocated by the DDNS service provider. Figure 17: DDNS Settings - Network Screen Router/Gateway Setup Your Router or Gateway must be configured to pass incoming TCP (HTTP) connections (from Viewers) to the Wireless/Ethernet Network Camera. The Router/Gateway uses the Port Number to determine which incoming connections are intended for the Wireless/Ethernet Network Camera. This feature is normally called Port Forwarding or Virtual Servers, and is illustrated below. The Port Forwarding/Virtual Server entry tells the Router/Gateway that incoming TCP connections on port 1024 should be passed to the Wireless/Ethernet Network Camera. If necessary, check the user manual for your Router/Gateway for further details. Figure 18: Connecting via the Internet 19 The "Port" for the Port Forwarding / Virtual Server entry above is the "Second Port" number specified on the Network screen of the Wireless/Ethernet Network Camera. Viewing via the Internet Clients (viewers) will also need a broadband connection; dial-up connections are NOT recommended. Using the Windows Viewing/Recording Utility If using the Windows Viewing/Recording Utility, the details of the Wireless/Ethernet Network Camera must be entered on the Internet tab of the Add Camera screen. Figure 19: Add Camera from Internet You can then select the camera in the Cameras list on the main screen, and click View to establish a connection and view live video. See Chapter 5 - Viewing and Recording for full details on using the Windows Viewing/Recording utility. Using your Web Browser If using your Web browser, you need to know the address of the camera (either the Internet IP address or the Domain name) and the correct port number. Enter the address of the Wireless/Ethernet Network Camera, and its port number, in the Address (or Location) field of your Browser. Example - IP address: HTTP://203.70.212.52:1024 Where the Router/Gateway's Internet IP address is 203.70.212.52 and the "Second Port" number on the Wireless/Ethernet Network Camera is 1024. Example - Domain Name: HTTP://mycamera.dyndns.tv:1024 Where the Router/Gateway's Domain name is mycamera.dyndns.tv and the "Second Port" number on the Wireless/Ethernet Network Camera is 1024. See Chapter 5 -Viewing and Recording for further details of viewing Video using either the Windows Viewing/Recording utility or your Web Browser. 20 Motion Detection/E-mail Alerts The Motion Detection feature will capture a short video and send it to your E-mail address when motion is detected. The Wireless/Ethernet Network Camera will compare consecutive frames to detect changes caused by the movement of large objects. But the motion detector can also be triggered by: • Sudden changes in the level of available light • Movement of the camera itself. Try to avoid these situations. The motion detection feature works best in locations where there is good steady illumination, and the camera is mounted securely. It cannot be used outdoors due to the sensitivity of the CMOS sensor. To Use Motion Detection/E-mail Alert Using the Web-based interface on the Wireless/Ethernet Network Camera, select the E-mail screen, then configure this screen as described below. Figure 20: Motion Detection/E-mail Alert 1. Check the box Send E-mail Alert when Motion Detected. 21 2. 3. 4. 5. 6. Enter at least one (1) E-mail address In the Show “From” as field, enter the E-mail address you wish to display as the sender, when you receive the mail. This should be a genuine E-mail address, otherwise spam filters may block your mail. Enter a suitable Subject for the E-mail. Enter the address of the SMTP Server in the Outgoing Mail SMTP Server field. If the SMTP Server requires a "login" in order to send mail, check the box My Mail Server Requires Authentication and enter your login name and password. In the E-mail Video section, select the desired options • Delay between E-mails is used to prevent your E-mail inbox being flooded with Emails. Select the desired time interval. • 7. Motion Sensitivity determines how readily the motion detection sensor is activated. You can select the sensitivity, and also select the areas of the image to be examined. Note: You must select at least one area. If you don’t, the motion detection will never be triggered, and no E-mail alerts will ever be sent. In the E-mail Video section, select the desired options • Set Include Video to “Yes” if you want to include a video with the E-mail. • 8. Set Video Length as desired. Note that if using higher resolution and lower compression, even a short video file could be quite large. Save (Apply) your changes. 22 Chapter 4 Web-based Management This Chapter provides Setup details of the Wireless/Ethernet Network Camera’s Web-based Interface. This Chapter is for Administrators only. Introduction The Wireless/Ethernet Network Camera can be configured using your Web Browser. The Wireless/Ethernet Network Camera must have an IP address which is compatible with your PC. The recommended method to ensure this is to use the supplied Windows-based Wizard, as described in the previous chapter. Connecting to Wireless/Ethernet Network Camera • • • If you have run the Windows-based setup Wizard, the final screen provided a button Web UI. Clicking this button will immediately connect to the Wireless/Ethernet Network Camera, using your Web Browser. If using only your Web Browser, use the following procedure to establish a connection from your PC to the Wireless/Ethernet Network Camera: Once connected, you can add the Wireless/Ethernet Network Camera to your Browser's Favorites or Bookmarks. Connecting using your Web Browser 1. 2. 3. Start your WEB browser. In the Address box, enter "HTTP://" and the IP Address of the Wireless/Ethernet Network Camera, as in this example, which uses the Wireless/Ethernet Network Camera's default IP Address: HTTP://192.168.0.99 If the Administrator ID and Password have been assigned, you will then be prompted for a username and password. Enter the name and password you assigned. 23 Welcome Screen When you connect, the following screen will be displayed. Figure 21: Welcome Screen The menu options available from this screen are: • • View Video - View live Video using your Web Browser. Administration - Access the Administration menu. • Exit - Terminate the connection to the Wireless/Ethernet Network Camera. These options are explained in the following sections. 24 View Video Screen This screen is displayed when you click the link View Video in your Browser. Figure 22: View Video Screen • If using Internet Explorer on Windows, you may see a prompt regarding an "OCX" file, like the example below. You must install this OCX file in order to view the Video. Click "Yes". • Video will start playing automatically. There may be a delay of a few seconds while the video stream is buffered. Figure 23 ActiveX OCX Prompt 25 Administration Menu Clicking on Administration on the menu provides access to all the settings for the Wireless/Ethernet Network Camera. The Administration menu contains the following options: • System - Description Date / Time, and NTP • • Network - All network and Wireless settings Image - Adjust the Video image • • • Users - Administrator login, User Access, and user database. E-mail - E-mail Alerts and E-mail Video Status - Current Status information. System Screen After clicking Administration on the main menu, or selecting System on the Administration menu, you will see a screen like the example below. Figure 24: System Screen Data - System Screen System Settings Device Name This displays the name for the Wireless/Ethernet Network Camera. Description This field is used for entering a description, such as the location of the Wireless/Ethernet Network Camera. Time Enter the current time. Date Enter the current date. 26 Timezone Choose the timezone for your location from the drop-down list. If your location is currently using Daylight Saving, enable the Adjust for daylight saving checkbox. You must UNCHECK this checkbox when Daylight Saving finishes. NTP (Network Time Protocol) Time Server Enable or disable the Time Server feature as required. If Enabled, the Wireless/Ethernet Network Camera will contact a Network Time Server at regular intervals and update its internal timer. Server Address Enter the address for the desired NTP server. Update Schedule The Schedule determines how often the Wireless/Ethernet Network Camera contacts the NTP Server. Select the desired options. 27 Network Screen This screen is displayed when the Network menu option is clicked. Note: Only the Wireless Network Camera contains the Wireless settings. Figure 25: Network Screen Data - Network Screen IP Setting Obtain Address Automatically If selected, the Wireless Network Camera will obtain its IP address and related information from a DHCP Server. Only select this option if your LAN has a DHCP Server. 28 Fixed IP Address If selected, you must assign the following data to the Wireless Network Camera. • IP Address - Enter an unused IP address from the address range used on your LAN. • Subnet Mask - Use the same value as PCs on your LAN. • • • Gateway - Use the same value as PCs on your LAN. Primary DNS Address - Use the same value as PCs on your LAN. Normally, your ISP will provide this address. Secondary DNS Address - This is optional. If entered, this DNS will be used if the Primary DNS does not respond. Wireless Setting (Wireless Network Camera only) Mode The Connection Mode determines the type of wireless communication used by the Wireless Network Camera. • If you have an Access Point, select Infrastructure. • Otherwise, select Ad-hoc. Authentication Type Select the appropriate value - Open System or Shared Key, as used on your LAN. Note: In Infrastructure mode, either setting will normally work, since most Access Points can use both methods. ESSID This must match the value used by other devices on your wireless LAN. Note! The SSID is case sensitive. Domain Select your region from the drop-down list. Channel No. • • • WEP In Infrastructure mode, this setting is ignored. The Wireless/Ethernet Network Camera will use the Channel set on the Access Point. For Ad-hoc mode, select the Channel you wish to use on your Wireless/Ethernet Network Camera. Other Wireless stations should use the same setting. If you experience interference (shown by lost connections and/or slow data transfers) you may need to experiment with different channels to see which one is the best. This shows the current WEP setting. • This must match other Wireless stations on your LAN. • Click the Configure WEP button to change the WEP settings if required. DDNS DDNS Enable/Disable Enable or disable the DDNS function, as required. Only enable this feature if you have registered for the DDNS Service with a DDNS Server provider. Service Provider Choose a service provider from the list. Host Name Enter the host name (Domain Name) allocated to you by the DDNS Server provider. Account Enter the login name for the DDNS account. Password Enter the password for the DDNS account. 29 Check WAN IP Schedule Set the schedule for checking if the Internet IP address has changed. If the IP address has changed, the DDNS Server will be notified. Options UPnP Enable UPnP support if required. If Enabled, the Wireless/Ethernet Network Camera will broadcast its availability using UPnP. UPnP compatible systems such as Windows XP will then be able to detect the presence of the Wireless/Ethernet Network Camera. Second Port Enable this feature if required. If enabled, then HTTP connections (using your Web Browser or Media Player) can use this port number instead of the standard HTTP port 80. • If you already have a Web Server on your LAN, then you should enable the Second Port, and use this port number instead of port 80. • If enabled, enter the desired port number to use for connections to the Wireless/Ethernet Network Camera. The default is 1024. Using DDNS (Dynamic DNS) Many internet connections use a "Dynamic IP address", where the Internet IP address is allocated whenever the Internet connection is established. This means that other Internet users don't know the IP address, so can't establish a connection. DDNS is designed to solve this problem, as follows: • You must register for the DDNS service with a DDNS service provider. The DDNS Service provider will allocate a Domain Name to you upon request. • • The DDNS settings on the Network screen above must be correct. The Wireless/Ethernet Network Camera will then contact the DDNS server whenever it detects that the Internet IP address has changed, and inform the DDNS server of the new IP address. (The Check WAN IP Schedule determines how often the Wireless/Ethernet Network Camera checks if the Internet IP address has changed.) This system allows other internet users to connect to you using the Domain Name allocated by the DDNS service provider. 30 WEP Screen This screen is accessed by clicking the Configure WEP button on the Network screen. An example WEP screen is shown below. Figure 26: WEP Screen Data - WEP Screen WEP Encryption WEP Encryption Select the option used on your Wireless LAN. • • • Passphrase None - This is the default. If selected, data is NOT encrypted before being transmitted. 64 Bit Encryption - If selected, data is encrypted, using the default key, before being transmitted. You must enter a default key. Other Wireless stations must be set to use 64 Bit Encryption, and have the same Key value in the same position in their key table. 128 Bit Encryption - If selected, data is encrypted, using the default key, before being transmitted. You must enter a default key. Other Wireless stations must be set to use 128 Bit Encryption, and have the same Key value in the same position in their key table. The Passphrase feature will generate a Key from the phrase you enter, which may be easier than entering keys in Hex (0~9 and A~F). To use the Passphrase feature, enter the desired Passphrase in the field provided, and click the Generate button. Default Key Select a key to be used as the default key. Key Value If WEP Encryption is used, you must enter at least one key value, for the Default Key. All transmissions are encrypted using the Default Key. Other wireless stations must use the same key value in the same position in their key table. (It does not have to be selected as the default key.) The other key values are optional, and are used only for decrypting data. This allows you to use different keys for transmitting and receiving, if required. 31 When inputting a key value, follow these rules: • • For 64 Bit Encryption, keys must be 10 characters. For 128 Bit Encryption, keys must be 26 characters. • Keys must be entered in Hex. Hex characters are A ~ F, and 0 ~ 9. Image Screen This screen is displayed when the Image menu option is clicked. Figure 27: Image Screen Data - Image Screen Video Settings Resolution Select the desired video resolution format. The default resolution is set to 320*240. Image Quality Select the desired image quality. The default Image Quality is set to Normal. Note: Higher image quality requires more bandwidth. Power line frequency Select the power line frequency (50Hz or 60Hz) used in your region, to improve the picture quality under florescent lighting. 32 Adjustment Brightness Select Automatic or Manual. The default is set to Automatic in which the camera will automatically adjust the brightness based on the current environment. Select Manual, if you want to adjust the brightness manually. Red, Green, Blue Adjust these color settings to the preferred values. Note: When Automatic is selected, this setting will not take effect.. Default Button Clicking this will set all the Adjustment fields to their default values. You must click "Apply" to save these changes. Options Time Stamp Enable the check box if you want the time to be displayed on the Video image. Text Display If you want text to be displayed on the Video image, enable this feature by checking the checkbox. You can enter text up to 20 characters. This feature is often used to identify camera when multiple camera are installed. Audio If you want audio to be included with the video, enable this option. Some bandwidth will be allocated to the audio stream. In some situations, this may affect the quality of the video. Note: Audio is only available with MPEG-4 video. 33 User Screen This screen is displayed when the User option on the Administration menu is clicked. Figure 28: User Screen Data - User Screen Admin Login Administrator ID • • Enter the name for the Administrator here. Spaces, punctuation, and special characters must NOT be used in the name. The name is case insensitive (case is ignored), so you can not have 2 names which differ only by case. Password The password for the Administrator. Verify Password Re-enter the password for the Administrator, to ensure it is correct. User Access Allow access by • Everyone - Anyone can view the Video stream. • Only users in database - Allow viewing only by people in the user database. If selected, users will be prompted for a User Name and Password when they attempt to view the Video. User Database User List This displays all users you have entered into the User database. If you have not entered any users, this list will be empty. Buttons Use the Add, Delete, and Modify buttons to manage the user database. 34 Add/Modify User Screen This screen is displayed when the Add or Modify button on the User screen is clicked. It is used to enter details of each user. Figure 29: Add/Modify User Screen Data - Add/Modify User User Name Enter the name for the user. Spaces, punctuation, and special characters must NOT be used in the name. Also, names are case-insensitive (case is ignored), so you can NOT use 2 names with the same spelling and different case. User Password The password for the user above. Confirm Password Re-enter the password, to ensure it is correct. 35 E-mail Screen If desired, you can use the E-mail feature to have an E-mail sent to you whenever motion is detected. Note that because of the sensitivity of the CMOS digitizer, the motion detection feature is not usable in situations where the level of illumination may change rapidly. In this situation, the change in light intensity will trigger the motion detection. Figure 30: E-mail Screen Data – E-mail Screen E-Mail Alerts Enable Check the box to enable the E-Mail Alert feature. E-mails are sent when motion is detected. Note: Motion detection can be triggered by rapid changes in lighting condition, as well as by moving objects. For this reason, it should only be used indoors. E-mail Address Enter at least one (1) E-Mail address; the 2nd and 3rd addresses are optional. The E-mail alert will be sent to the E-mail address or addresses specified here. 36 Show "From" as Enter the E-mail address to be shown in the "From" field when the Email is received. Subject Enter the desired text to be shown as the "Subject" for the E-Mail when it is received. Subject can not exceed 48 alphanumeric characters. Outgoing Mail SMTP Server Enter the address of the SMTP (Simple Mail Transport Protocol) Server to be used to send E-Mail. If the SMTP Server requires a "login" in order to send mail, check the box My Mail Server Requires Authentication and enter your login name and password for the SMTP Server. (This is usually the same as the POP3 Server used to receive E-mail.) Delay between E-mails Use this to ensure your E-mail inbox is not flooded with E-mail alerts. Select the desired time delay between E-mail alerts. Motion Detection • Sensitivity Select the desired option to suit your environment. If covering a large area, you usually need higher sensitivity, since a moving object will take only a small portion of the image. • Areas of the image to be examined Use the checkboxes to determine which areas of the image are examined for motion. You can also use the "Select All" and "Select None" buttons if desired. E-mail Video Include Video Set to "yes" to include a short video in your E-mail alert. Video Length Select the desired length. The size of the file depends on this setting, and also the Video size and degree of compression. 37 Status Screen Figure 31: Status Screen Data - Status Screen System Device Name This shows the name of the Wireless Network Camera. Description This shows the description of the Wireless Network Camera, such as location. F/W version The version of the current firmware installed. You can upgrade the Firmware by clicking the Upgrade Firmware button. You need to obtain the firmware upgrade file first. Network MAC Address The current IP address of the Wireless/Ethernet Network Camera. IP Address The IP Address of the Wireless Network Camera. Network Mask The network mask associated with the IP address above. Gateway The IP Address of the remote Gateway associated with the IP Address above. 38 Wireless (Wireless Network Camera Only) Network Type It shows the Network Type currently is use (Ad-hoc or Infrastructure). SSID This displays the wireless SSID. Channel This shows the wireless channel currently used. Encryption This shows if the WEP Encryption is Enabled or Disabled. Video Video Type This displays the compression type of the video stream (e.g. MPEG-4). Resolution The image size of the video stream. Current Viewers This shows how many viewers are currently viewing the Video stream. Log System Log This is a log of system activity. 39 Upgrade Firmware Screen This screen is displayed when you click the Upgrade Firmware button on the Status screen. Figure 32: Upgrade Firmware Screen This screen allows you upgrade the Firmware (software) in your Wireless/Ethernet Network Camera. Before using this screen, your must download the upgrade file to your PC. Then follow this procedure: 1. Click the Browse button, and locate the upgrade file. 2. Select this file, and click OK. The filename will then appear in the Upgrade File field. 3. Click the Start Upgrade button to transfer the file to the Wireless/Ethernet Network Camera and start the upgrade procedure. Note: • • The upgrade may take several minutes. When the upgrade is completed, the Wireless/Ethernet Network Camera will restart. This will cause any existing connections to be terminated. Any users viewing or recording the video will see this as an error. 40 Chapter 5 Viewing & Recording This Chapter describes how to view and record the live video stream generated by the Wireless/Ethernet Network Camera. Overview The recommended method to view video is to use the supplied Windows Viewing/Recording utility. Installation 1. Insert the supplied CD-ROM into your drive. If the setup program does not start automatically, run Netcam_Setup.exe in the root folder. You will see the Welcome screen shown below. 2. 3. Click the Client Utility button to start the installation of the Viewing/Recording Utility. Follow the prompts to complete the installation. Figure 33: Welcome Screen 41 System Tray Icon When started, the program will create an icon in the Windows system tray on the taskbar, as shown below. Figure 34: System Tray Icon This Icon has the following functions: • • • • Animation - If a recording is in progress, this icon will be animated. Otherwise, it is stationary. Hover - Hovering your mouse over this icon will generate a pop-up informing you of the current status. Double-click - This will display the main screen, shown below. Right Click - This provides a menu which allows you to view program details, view the main screen, or terminate the program. Main Screen When started, a screen like the example below will be displayed. Figure 35: Main Screen 42 Cameras - Camera List • The Camera List displays all Wireless/Ethernet Network Camera you have defined. If you have not defined any cameras, this list will be empty. For each listed camera, the following data is shown: • • • • • • • Device Name - The name of the camera Connection Type - This will be either "LAN" or "Internet", indicating the type of connection used to connect to the camera. Description - If the Camera administrator has entered a description, it will be displayed here. Status - Normally, this will be blank. If a connection error arises, this will be indicated here. Click the Add Camera button to add a Wireless/Ethernet Network Camera. See the following section for further details. Once some cameras are listed, you can select one and then use the Modify Camera, Delete Camera and View buttons. To view live video, select a camera and click the View button. Recordings - Current Recordings This panel lists all scheduled recordings currently in progress. Any recording currently in progress can be terminated by selecting it and clicking the Stop button. 43 Adding Cameras to the Camera List To add a camera to the Camera List, click the Add Camera button on the main screen. You will see a screen like the example below. • The Cameras on LAN panel, on the left, displays all Wireless/Ethernet Network Camera found on your LAN. This list can be updated by clicking the Refresh button. • The Camera Data panel, on the right, displays the data for the selected camera. Figure 36: Add Camera from LAN To add a camera to the Camera List on the main screen: 1. Select a camera in the list on the left. 2. Check that the Camera Data shown on the right is correct. See below for details. 3. Click the Add button. The camera will now appear in the Camera List on the main screen. Camera Data - LAN Device Name This is the default name for the Wireless/Ethernet Network Camera, and cannot be changed. Description This displays the description entered by the Wireless/Ethernet Network Camera Administrator. Address The current IP address of the Wireless/Ethernet Network Camera. Port Number This will normally display "80". Only change this if requested to do so by the Wireless/Ethernet Network Camera Administrator. Login The camera Administrator can require that users provide a username and password before being allowed to view the live video. • If the Administrator has not enabled this option, the Login fields can be left blank. • Otherwise, you must enter the username and password allocated to your by Administrator. You can add the same Camera twice, once for the LAN (using the LAN IP address), and again for the Internet (using the Internet IP address). This will allow viewing the camera whether you are on the same LAN as the camera or in a remote location. 44 Adding Cameras on the Internet If the Wireless/Ethernet Network Camera you wish to add is not on your LAN, but is available via the Internet, click the Internet tab. You will see a screen like the example below. Figure 37: Add Camera from Internet To add a camera to the Camera List on the main screen: 1. Enter the Camera Data on the panel on the right. See below for details. 2. Click the Test button to check that a connection and login can be performed successfully. 3. Click the Add button. The camera will now appear in the Camera List on the main screen. Camera Data - Internet Device Name This is the default name for the Wireless/Ethernet Network Camera, and cannot be changed. This field will be displayed automatically once a connection to the Wireless/Ethernet Network Camera has been established. Description This displays the description entered by the Wireless/Ethernet Network Camera Administrator. This field will be displayed automatically once a connection to the Wireless/Ethernet Network Camera has been established. Address Enter the Domain Name or Internet IP address of the desired Wireless/Ethernet Network Camera. Port Number Enter the port number used by the Wireless/Ethernet Network Camera. The Wireless/Ethernet Network Camera Administrator can advise you of the port to use. The default value is 1024. Login The camera Administrator can require that users provide a username and password before being allowed to view the live video. • If the Administrator has not enabled this option, the Login fields can be left blank. • Otherwise, you must enter the username and password allocated to your by Administrator. 45 You can add the same Camera twice, once for the LAN, and again for the Internet. This will allow viewing the camera whether you are on the same LAN as the camera or in a remote location. Modifying an Existing Camera You can change the settings for an existing camera by selecting it in the Camera List on the main screen, then clicking the Modify Camera button. You will see a screen like the example below. Figure 38: Modify Camera • • Data on this screen is the same as for the Add Camera screens. You can use the Test button to button to check that a connection and login can be performed successfully. 46 Viewing Live Video To view live video, select a camera in the Camera List on the main screen, and click the View button. For each camera, a new Viewing window will open, like the example below. Figure 39 Viewing Live Video Controls are provided to stop and start viewing, and to start recording the video stream. Play - Use this to re-start viewing, after using the Stop button. Record. Click this to start recording the current video stream. While recording, this button will be red. To stop recording, click the button again. Stop. This will terminate the connection to the camera, halting both the viewing and the recording (if in progress). Snapshot Click this to take a single JPEG “snapshot” image of the current video. You can use the “Preferences” to set the folder where these images are stored. Audio. This can be used to select the Audio stream which can be heard. (Only one audio stream can be selected at any time.) If the camera does not support audio, or if audio is disabled on the camera, this option is unavailable, and a red “X” will cover this icon. 2X - Clicking this will set the viewing image to double size. The icon will then change to the “1X” icon below. 1X - Clicking this will set the viewing image to standard size. The icon will then change to the “2X” icon above. 47 Recording Video You can record Video while watching, or schedule recordings to occur when you are absent. Recordings are stored in a standard Microsoft ASF file format, and can be played using Microsoft Media Player. Before doing any recording, you should review the Recording Preferences to ensure they are suitable for your PC. Recording Preferences To set the Recording Preferences, click the Preferences button below the Recordings panel on the main screen. You will see a screen like the example below. Figure 40: Recording Preferences If necessary, change these settings to suit your environment. Record File Location This is the Drive and Folder on your PC where recorded files will be placed. You need a drive which has large amounts (Gigabytes) of free space. Click the Browse button to select the drive and folder. Note that file names are automatically assigned, using the date and time. Snapshot File Location This shows the location where snapshot images (still images, in JPEG format) will be stored. You can use the Browse button to select the desired drive and folder Time Limit This sets the maximum size of a recording which is started by clicking the Record button on the View screen. If the recording is not stopped manually, it will be terminated after the time period indicated here. 48 Live Recordings You can start and stop recording from the View screen, using the controls provided. Figure 41 Viewing Live Video Play - Use this to re-start viewing, after using the Stop button. Record. Click this to start recording the current video stream. While recording, this button will be red. To stop recording, click the button again. Stop. This will terminate the connection to the camera, halting both the viewing and the recording (if in progress). Snapshot Click this to take a single JPEG “snapshot” image of the current video. You can use the “Preferences” to set the folder where these images are stored. Audio. This can be used to select the Audio stream which can be heard. (Only one audio stream can be selected at any time.) If the camera does not support audio, or if audio is disabled on the camera, this option is unavailable, and a red “X” will cover this icon. 2X - Clicking this will set the viewing image to double size. The icon will then change to the “1X” icon below. 1X - Clicking this will set the viewing image to standard size. The icon will then change to the “2X” icon above. 49 Files To view recorded video or snapshot (still image) pictures, click the Files button under the Files panel on the main screen, then select the desired option. Figure 42: Files Dialog To view a list of all recorded files, click the Recorded Video button, you will then see a screen like the example below. Figure 43: Recorded Files This list shows all of the recorded files. The following operations are supported: • Play - Play the selected file using Microsoft Media Player. • • Delete - Delete the selected file. Explore - Open the folder containing these files, using Windows Explorer. 50 Scheduled Recordings Recordings can be scheduled at any time, for any known Wireless/Ethernet Network Camera. (Of course, your PC must be ON at the scheduled time.) To use this feature, click the Schedule button under the Recordings panel on the main screen. You will see a screen like the example below. Figure 44: Scheduled Recording List This screen lists all scheduled recordings. For each recording, the following data is shown: • • • Camera - The camera which will be recorded. Date - The date the recording will be made. If the recording schedule is repetitive, this is the date of the next recording. Time - The time the recording will be made. • Type - Indicates if the recording is One Time, Everyday, or on a particular day each week. If a scheduled recording is selected, the Modify and Delete buttons can be used to edit or delete the selected entry. Schedule Definition Screen If the Add or Modify button is clicked, a screen like the following is displayed. You can then enter or modify the details of this schedule. Figure 45: Schedule Definition Screen Data - Schedule Definition Camera Select the camera to be used. If the desired camera is not listed, you must define by using the Add Camera button on the main screen. Schedule Type Select the desired option: • One Time - Only one (1) recording is made, on the specified date, at the specified time. • Everyday - The recording is made every day, at the specified time. The Start Day indicates when the first recording will be made. 51 • Every Sunday, Every Monday, … - The recording is made on the specified day each week. The Start Day indicates when the schedule becomes active. Start Day Select the desired date. For a single recording, this is the day the recording will be made. For daily (Everyday) recordings, this is the starting date. For weekly recordings, this determines when the schedule becomes active. Start Time Select the desired start time. Duration Enter or select the desired duration of the recording. 52 Viewing with your Web Browser The recommended method to view live video from the Wireless/Ethernet Network Camera is to use the Windows utility. However, you can also use your Web browser if necessary. Viewing over your LAN To establish a connection from your PC to the Wireless/Ethernet Network Camera: 1. Start your WEB browser. 2. In the Address box, enter "HTTP://" and the IP Address of the Wireless/Ethernet Network Camera, as in this example, which uses the Wireless/Ethernet Network Camera's default IP Address: HTTP://192.168.0.99 If the Administrator has enabled the user security feature, you will then be prompted for a username and password. Enter the name and password assigned to you by the Wireless/Ethernet Network Camera administrator. 4. When you connect, the following screen will be displayed. 3. Figure 46: Home Screen 5. Click View Video to see a screen like the example below. 53 Figure 47: View Video Screen • If using Internet Explorer on Windows, you may see a prompt regarding an "OCX" file, like the example below. You must install this OCX file in order to view the Video. Click "Yes". • Video will start playing automatically. There may be a delay of a few seconds while the video stream is buffered. Figure 48 ActiveX OCX Prompt 54 Viewing via the Internet If the LAN with the Wireless/Ethernet Network Camera is connected to the Internet, and configured correctly, you can connect to the Wireless/Ethernet Network Camera via the Internet. See Making Video available from the Internet in Chapter 3 for details of the required LAN configuration. To establish a connection from your PC to the Wireless/Ethernet Network Camera via the Internet: 1. Obtain the Internet address and port number of the Wireless/Ethernet Network Camera from the Administrator. 2. Start your WEB browser. 3. In the Address box, enter the following: HTTP://Internet_Address:port_number Example using an IP address: HTTP://203.70.212.52:1024 Where the Router/Gateway's Internet IP address is 203.70.212.52 and the "Second Port" number on the Wireless/Ethernet Network Camera is 1024. Example using a Domain Name: HTTP://mycamera.dyndns.tv:1024 Where the Router/Gateway's Internet Domain name (using DDNS in this example) is mycamera.dyndns.tv and the "Second Port" number on the Wireless/Ethernet Network Camera is 1024. 4. If the Administrator has enabled the user validation feature, you will then be prompted for a username and password. Enter the name and password assigned to you by the Wireless/Ethernet Network Camera administrator. 5. When you connect, the following screen will be displayed. Figure 49: Home Screen 55 6. Click View Video to see a screen like the example below. • If using Internet Explorer on Windows, you may see a prompt regarding an "OCX" file, like the example below. You must install this OCX file in order to view the Video. Click "Yes". • Video will start playing automatically. There may be a delay of a few seconds while the video stream is buffered. Figure 50: View Video Screen Figure 51 ActiveX OCX Prompt Note: Viewers need a broadband Internet connection to view video effectively. Dial-up connections are NOT recommended. 56 Chapter 6 Troubleshooting This chapter covers the most likely problems and their solutions. Overview This chapter covers some common problems that may be encountered while using the Wireless/Ethernet Network Camera and some possible solutions to them. If you follow the suggested steps and the Wireless/Ethernet Network Camera still does not function properly, contact your dealer for further advice. Problems Problem 1: I can't connect to the Wireless/Ethernet Network Camera with my Web Browser to configure it. Solution 1: It is possible that your PC's IP address is not compatible with the IP address of the Wireless/Ethernet Network Camera. Use the Windows utility to configure the Wireless/Ethernet Network Camera with a valid IP address. Problem 2: The Windows utility doesn't list any Wireless/Ethernet Network Cameras. Solution 2: Check the following: • The Wireless/Ethernet Network Camera is installed, LAN connections are OK, it is powered ON and startup is complete. • Ensure that your PC and the Wireless/Ethernet Network Camera are on the same network segment. (If you don't have a router, this must be the case.) Ensure that your PC has the TCP/IP network protocol loaded. In Windows, this is done by using Control Panel-Network. If an entry for TCP/IP -> Network card is not listed, use Add - Protocol - Microsoft TCP/IP to add it. You then need to select the new entry (TCP/IP -> Network card), click Properties, and configure the IP Address tab. • • If your LAN has a DHCP Server, you can select "Obtain an IP Address automatically". • Otherwise, you must select "Specify an IP Address", and enter values for IP Address, Subnet Mask, and Gateway. All devices on your LAN must use compatible values. Remember that each device needs a unique IP Address, and the same Subnet Mask. Problem 3 When I try to connect to the Wireless/Ethernet Network Camera, I get prompted for a user name and password. Solution 3 You SHOULD be prompted for a user name and password if trying to access the Administration menu. Enter the Administrator ID and Password set on the User screen. 57 Enter the Administrator ID and Password set on the User screen. If you are just trying to view Video, the User Name/Password prompt indicates that the Administrator has restricted access to specified users. Ask the Administrator for your User Name and Password. Problem 4 Solution 4 I can't connect to the Wireless/Ethernet Network Camera using a Wireless connection. 1) If a LAN cable is connected to the LAN port, the Wireless interface is disabled. Only one interface can be active. 2) Check that your PC and the Wireless/Ethernet Network Camera have compatible Wireless settings. • Mode (Infrastructure or Ad-hoc) must be correct. • ESSID must match. • • WEP settings must match. In Ad-hoc mode, the Channel should match, although this is often not required. Problem 5 Video quality may suddenly deteriorate. Solution 5 This can happen when an additional viewer connects to the Wireless/Ethernet Network Camera, overloading the camera or the available bandwidth. The image size and quality can be adjusted to cater for the required number of viewers and the available bandwidth. Problem 6 The motion detection feature doesn't send me any E-mails. Solution 6 It may be that the SMTP (Simple Mail Transport Protocol) server used by the Wireless/Ethernet Network Camera to send the E-mail will not accept mail from the Wireless/Ethernet Network Camera. Try using a different SMTP server. The Wireless/Ethernet Network Camera derives the address of the SMTP server from the E-mail address you enter in the Show "From" as: field. Problem 7 Using the motion detection feature, I receive E-mails which don't show any moving objects. Solution 7 The motion detection feature doesn't actually detect motion. It compares frames to see if they are different. Major differences between frames are assumed to be caused by moving objects. But the motion detector can also be triggered by: • • Sudden changes in the level of available light Movement of the camera itself. Try to avoid these situations. The motion detection feature works best in locations where there is good steady illumination, and the camera is mounted securely. This feature can NOT be used if the camera is outdoors. Problem 8 The image is blurry. Solution 8 Try cleaning the lens, and adjusting the focus ring. 58 Appendix A Specifications Ethernet Network Camera Model Ethernet Network Camera Dimensions 164 mm (L) * 88 mm (W)* 54 mm (H) 6.4 inch (L) * 3.5 inch (W) * 2.1 inch (H) Operating Temperature 0° C to 40° C Storage Temperature -10° C to 70° C Network Protocols: TCP/IP, DHCP, SMTP, NTP, HTTP Network Interface: 1 Ethernet10/100BaseT (RJ45) LAN connection LEDs Power Adapter 5V DC External Wireless Network Camera Model Wireless/Ethernet Network Camera Dimensions 164 mm (L) * 88 mm (W)* 54 mm (H) 6.4 inch (L) * 3.5 inch (W) * 2.1 inch (H) Operating Temperature 0° C to 40° C Storage Temperature -10° C to 70° C Network Protocols: TCP/IP, DHCP, SMTP, NTP, HTTP Network Interface: 1 Ethernet 10/100BaseT (RJ45) LAN connection Wireless interface IEEE 802.11b/802.11g compatible, Infrastructure/Ad-hoc mode, WEP security support, roaming support LEDs Power Adapter 5V DC External 59 Regulatory Approvals CE Approvals The Wireless Network Camera and the Ethernet Network Camera meet the guidelines of the European Union and comply with the 99/5/EEC and RTTE 99/5EG directives, including the following standards: • EN60950 • • • EN300 328-2 EN301 489-1 EN301 489-17 This is a Class B product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. 60 Copyright Notice Many software components are covered by the GNU GPL (General Public License). Some are covered by other Licenses as listed in the table below. Details of each applicable license are contained in the following section. No Warranty THIS SOFTWARE IS PROVIDED BY THE AUTHOR AND CONTRIBUTORS ``AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE AUTHOR OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. Network Camera copyright information Package source codes License rrload GPL uClinux-2.4.19.uc1 busybox-0.60.3 GPL tinylogin-1.02 GPL GPL inetutils-1.3.2 GPL thttpd-2.20b-rr See following LGPL uClibc-0.9.5 Lan driver (DM9000) cgi-lib Cgihtml Ntp-4.1.0-4.src.rpm GPL Copyright cgi-LIB Free SW GPL Cron-small version GPL Dhcpcd-1.3.22-p11 GPL Smtpclient-1.0.0 GPL Upnpsdk-1.0.4 GPL ez-ipupdate-3.0.11b7 GPL 61 thttpd License Copyright 1995,1998,1999,2000 by Jef Poskanzer. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. 2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. THIS SOFTWARE IS PROVIDED BY THE AUTHOR AND CONTRIBUTORS ``AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE AUTHOR OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. 62 cgi-LIB Copyright Notice Author: Noel V Aguilar Version: 1.4 Filename: cgi-lib.h Program Library: CGI-LIB Feel free to use, copy, reference, or modify this program in any way. Support public domain freeware. For updates or to report bugs go to my home page http://www.geocities.com/SiliconValley/Vista/6493/ The web page for the library is: http://www.geocities.com/SiliconValley/Vista/6493/cgi-lib.html Disclaimer THE INFORMATION, CODE AND EXECUTABLE PROVIDED ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL NOEL V AGUILAR BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES. ALL THE INFORMATION, CODE AND EXECUTABLES ARE FOR EDUCATIONAL PURPOSES ONLY. 63 GNU General Public License GNU GENERAL PUBLIC LICENSE Version 2, June 1991 Copyright (C) 1989, 1991 Free Software Foundation, Inc. 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not allowed. 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