Sercomm RC8061 Wireless Network Camera User Manual

Sercomm Corporation Wireless Network Camera

Contents

User manual 2

48 White Light LEDs If the checkbox is enabled, the white light LEDs will be turned on when the surrounding light is below 0.5 lux and Trigger Event option in the event trigger screen is enabled.
49 Video Access Screen This screen is displayed when the Video Access option on the Video & Audio menu is clicked. Figure 34: Video Access Screen Data - Video Access Screen User Access Enable Security Checking • If disabled (default) - No login required. Users do not have to provide a username and password when they connect to the camera for viewing video. • If enabled - Require login. Users will be prompted for a username and password when they connect to the camera for viewing video. The camera administrator must use the "User Database" menu option to create the desired users. Video Access Enable Scheduled Video Access • If enabled - Viewing video is available during the scheduled periods, and unavailable at other times. If this option is selected, you need to define a schedule. If no schedule is defined, this option is always disabled. • If disabled - The option will remain disabled until you enable it. Note that regardless of which setting is chosen, the Administrator can ALWAYS access the camera and view live video. Access Schedule Scheduled Periods This displays all periods you have entered into the database. If you have not entered any periods, this list will be empty.
50 Delete Use the Delete button to delete the selected item in the list. Add New Schedule Day Choose the desired option for the period. Start Time Enter the start time using a 24 hr clock. End Time Enter the end time using a 24 hr clock. Add Click this button to add a new period. Clear Use this button to clear the input fields.
51 User Database Screen This screen is displayed when the User Database option is clicked. Figure 35: User Database Screen Data - User Database Screen Existing Users User List This displays all users you have entered into the User database. If you have not entered any users, this list will be empty. The maximum number of users is 20. Edit, Delete, Delete All Use these buttons to manage the user database. User Properties User Name Enter the name for the user here. • Spaces, punctuation, and special characters must NOT be used in the name. • The name is case insensitive (case is ignored), so you can not have 2 names which differ only by case. User Password The password for this user. Confirm Password Re-enter the password for the user, to ensure it is correct. Control Level Select either Viewer or Operator for the user you plan to add. (Operator level allows user to control Pan/Tilt) Add Button Click this button to add a new user, using the data shown on screen. Clear Button Use this button to clear the input fields, ready to add a new user.
52 Pan/Tilt Screen This screen is displayed when the Pan/Tilt option on the Video & Audio menu is clicked. Figure 36: Pan/Tilt Screen Data - Pan/Tilt Screen Pan/Tilt Enable Pan/Tilt Control Enable the checkbox in order to use the Pan/Tilt function. Motor Speed Select the desired motor speed for the Pan/Tilt control. The default value is Normal. Preset Point Position Click this button to define the preset point position.
53 Set Patrol Sequence Set Patrol Sequence This feature determines how the camera will move when it is set to either "Once" or "Always" rotate. You can set a number of Preset Positions; the camera will go to the first position, then move through the list of present positions until it is finished. The camera will stop at the last position in the list. To create the Preset Sequence, select the desired Preset Position in the left column, and click the "Add >>" button. Repeat until the desired sequence is complete. Note that you can add the same Preset Position more than once; this can be used to make the camera stay longer at one position. To delete a position from the Sequence, select the desired position and click the "Remove" button. Time This determines how long the camera will stay at each position while executing the sequence. Set this to the desired value. Set Preset Position Screen This screen is displayed when the Preset Point Position button on the Pan/Tilt screen is clicked. Figure 37: Preset Point Position Screen Data - Preset Point Position Calibration Click this button to reset the calibration of Pan/Tilt area.
54 Preset List Select the desired Preset. The screen will update with the current data for the selected Preset Position. Preset Name Enter a suitable name for the Preset Position. If no name is entered, the preset will have a number only.
55 Motion Detection Screen This screen is displayed when the Motion Detection option on the Event menu is clicked. . Figure 38: Motion Detection Screen Data - Motion Detection Screen Motion Detection Set Detection Areas You can set the full screen or selected areas of the video image to be examined. Note: Motion detection can be triggered by rapid changes in lighting condition, as well as by moving objects. For this reason, it should only be used indoors. Indicator/Threshold Administrator needs to adjust the relation between indicator and threshold for each area.
56 E-Mail Screen This screen is displayed when the E-Mail option on the Event menu is clicked. . Figure 39: E-Mail Screen Data - E-Mail Screen Primary/Secondary SMTP Server SMTP Server Address Enter the address and port number of the SMTP (Simple Mail Transport Protocol) Server to be used to send E-Mail. Authentication Select the desired Authentication type for the SMTP Server. SMTP Login name Enter your login name for the SMTP Server. SMTP Password Enter your password for the SMTP Server. POP server name Enter the name for the POP Server. Show "From" as Enter the E-Mail address to be shown in the "From" field when the E-Mail is received. Secondary SMTP Check the box to upload to the Secondary SMTP if the camera can not connect to the primary SMTP.
57 E-Mail Setup E-mail Address Enter at least one (1) E-Mail address; the 2nd and 3rd addresses are optional. The E-Mail alert will be sent to the E-Mail address or addresses specified here. Subject Enter the desired text to be shown as the "Subject" for the E-Mail when it is received. Subject can not exceed 48 alphanumeric characters.
58 FTP Screen This screen is displayed when the FTP option on the Event menu is clicked. Figure 40: FTP Screen Data - FTP Screen Primary/Secondary FTP FTP Server Enter the address of the FTP Server. Port Enter the Port of the FTP Server to be connected. Login name Enter your login name for the FTP Server. Password Enter your password for the FTP Server. Enable Passive Mode Check the box to enable the Passive mode feature of the FTP. File Path Name Enter the file path/name of the FTP. Secondary FTP Check the box to upload to the Secondary FTP if the camera can not connect to the primary FTP.
59 HTTP Screen This screen is displayed when the HTTP option on the Event menu is clicked. Figure 41: HTTP Screen Data - HTTP Screen HTTP Notification Enable Enable this checkbox to use the HTTP Notification. URL Enter the URL of your HTTP notification server. Proxy Server Name Specify the proxy server name in the provided field if the camera needs to pass through a Proxy Server to do the HTTP notification. Port Number Enter the port number for the proxy server. Method Select the desired method of form data encoding. • Get - It should be used if and only if the form processing is independent, which typically means a pure query form. Generally it is advisable to do so. • Post - If there are problems related to long URLs and non-ASCII character repertoires, which can make it necessary to use "POST" even for independent processing.
60 SMB Client Screen This screen is displayed when the SMB Client option on the Event menu is clicked. Figure 42: SMB Client Screen Data - SMB Client Screen SMB Client SMB Client Enable this checkbox to use the SMB Protocol, which is a client server, request-response protocol used for read, create, and update files on the remote server. File Path Enter the file path of your SMB server. User Name Enter the user name for the SMB client account. Password Enter the password for the SMB client account.
61 Event Trigger Screen This screen is displayed when the Event Trigger option on the Event menu is clicked. Figure 43: Event Trigger Screen Data - Event Trigger Screen Event Schedule Schedule List The Event Schedule shows all of the event types currently configured in the Network Camera. Delete Button Click this button to delete the selected schedule in the list above. New Schedule Effective Time Frame Choose the desired option for the period. Start Time Choose the desired start time using a 24 hr clock. End Time Choose the desired end time using a 24 hr clock.
62 Trigger Event Trigger Event Check to perform all of the event(s) that were configured and scheduled. Interval Select the desired option for the events interval. (* "0" = No Delay) Enable Motion Detection.. If enabled, movement in a motion detection window can be used to trigger events. Disable Pan/Tilt.. This option is only available if your camera is fitted with a Pan/Tilt control. If available, select the desired option to resolve conflict between the Pan/Tilt and Motion Detection features. Disable Motion Detection while.. If the checkbox is enabled, wrong movement in a motion detection window can not be used to trigger events. But if you enable the checkbox of Go to Motion Detection position if idle and select the idle time, it will be used to trigger events. Trigger by • Input - This describes the states that the input must be in for an event to be triggered. Only one input can be used, also note that the states for the input used must first be reached before the event will be triggered. • PIR - If the PIR sensor detects a human body, it will be used to trigger events. • Motion Detection - Movement in a motion detection window can be used to trigger events. Actions • E-Mail - If checked, an E-Mail (with "Attachment") will be delivered to the SMTP server. (SMTP Server must be configured on the E-Mail page.) • FTP - If checked, an FTP upload will be activated to the FTP server. (FTP servers must be configured on the FTP page.) • Output Port - If checked, the output port state will be activated as configured. (Output port must first be configured on the I/O Port page.) • HTTP - If checked, an Instant Messaging (IM) will be delivered to the Jabber server. (Jabber server must be configured on the Instant Messaging page.) • White LED - If checked, the white LEDs will only be turned on for certain period of time when the surrounding light is under 0.5 lux. You can configure the time in the White LED Delay Time field below. • SMB - If checked, JPEG image(s) or video files will be uploaded to the SMB server. (SMB must first be enabled and configured on the SMB Client page.)
63 Attachment Type • JPEG Image: Frame Rate - Select the desired capture rate (1~5) for the JPEG image(s) here. Pre/Post Capture - Select the desired length. The snapshot(s) of the JPEG image depends on this setting, and also the file size and degree of compression. • Video: Video Format - Select the desired type for the video file. Pre/Post Capture - Select the desired length. The size of the file depends on this setting, and also the Video size and degree of compression. Note: The total length of Pre/Post Capture is 5 seconds that is limited by the flash size. White LED Delay Time If the White LED is checked in the Action(s) section, select the desired time option from the list.
64 Maintenance Screen . Figure 44: Maintenance Screen Data - Maintenance Screen Administrator Login Administrator ID Enter the name for the Administrator here. Spaces, punctuation, and special characters must NOT be used in the name. Administrator Password The password for the Administrator. Verify Password Re-enter the password for the Administrator, to ensure it is correct. Firmware Upgrade Upgrade File Click the "Browse" button and browse to the location on your PC where you stored the Firmware file. Select this file. Start Click this button to start the Firmware. When the upgrade is finished, the Network Camera will restart, and this management connection will be unavailable during the restart. Clear File Name This does NOT stop the Upgrade process if it has started. It only clears the input for the "Upgrade File" field.
65 Backup & Restore Backup Configuration File Click Backup button to save the current configuration information to a text file. It is suggested to backup the configuration file, in order to restore the camera easily. Restore Configuration File Click Restore button to reinitialize the camera to load the new updated software. Do this after loading the upgrade file. Clear File Name This does NOT stop the Restore process if it has started. It only clears the input for the "Restore Configuration File" field. Restore Factory Defaults Click Defaults button to reloads all default settings on the camera. Restart Camera Click Restart button to restarts the camera.
66 Status Screen . Figure 45: Status Screen Data - Status Screen System Device Name This shows the name of the Network Camera. Description This shows the description of the Network Camera, such as location. F/W version The version of the current firmware installed. Network MAC Address The current IP address of the Network Camera. IP Address The IP Address of the Network Camera. Network Mask The network mask associated with the IP address above. Gateway The IP Address of the remote Gateway associated with the IP Address above. Wireless (Wireless Model Only) WSC PIN Dode It displays the current WSC PIN code.
67 Network Type This shows the Network Type currently in use (Ad-hoc or Infrastructure). SSID This displays the wireless SSID. Channel This shows the wireless channel currently used. Security The current security setting for Wireless connections. Signal Strength This shows the strength of the signal. MPEG-4/MJPEG Resolution The image size of the video stream. Video Quality This displays the image quality of the video stream. Frame Rate This displays the frame rate of the video stream. Buttons Refresh Update the log and any other data on screen.
68 Log Screen This screen displays a log of system activity. . Figure 46: Log Screen Data - Log Screen Log System Log This is a log of system activity. Refresh Button Click this to update the data shown on screen. Clear Log Click this button to restart the log. Enable Syslog Service Check the box to enable the System Log Server feature. Syslog Server Address Enter the address of the Syslog Server.
69 Chapter 6 Windows Viewing/Recording Utility This Chapter describes how to use the supplied Utilities package to view and listen the live streams generated by the Network Camera. Overview The Utilities package includes following four functions: • Monitor - to view/listen the live streams. • Recorder - to record the live streams. • Playback - to view the previous recordings. • Configuration - to configure the Utilities such as adding camera, making recording schedules and setting required parameters, etc.. The Utilities must be installed in the Windows before they can be configured. Installation 1. Insert the supplied CD-ROM into your drive. If the setup program does not start automatically, run NetworkCamera.exe in the root folder. You will see the Welcome screen shown below. Figure 47: Welcome Screen 2. Click the Install Utility button to start the installation of the Utilities package. 3. Follow the prompts to complete the installation. 6
70 4. After the installation, double click the Monitor icon on the desktop or click Monitor menu item in the Windows main program menu to launch the Utilities. System Tray Icon When started, the program will create an icon in the Windows system tray on the taskbar, as shown below. Figure 48: System Tray Icon You can right click the icon and it will provides a menu which allows you to launch Playback program, view the recording schedule details or even exit the Utilities package. Main Screen When Utilities launched, the Monitor Manager screen like the example below will be displayed. Figure 49: Main Screen If no cameras have been defined and added to the Utilities, no video will be displayed. Utilities should be configured first to view the camera streams. See the following section for information on defining a camera. Note that each Camera is given a number (Channel Number).
71 Camera Setup To define a camera and associate it with a Channel Number. 1. Click the Setup button on the main screen. You will see a screen like the example below. Figure 50: Camera Setup Screen 2. Select the desired Channel number in the left (No.) column. 3. There are 2 radio buttons, for LAN or Internet. The default is LAN. See the following section for details of the Internet option. • The LAN panel, on the left, displays all available Network Cameras found on your LAN automatically. This list can be updated by clicking the Refresh button. The progress bar appears for initial use or clicking the Refresh button. • The Camera Data panel, on the right, displays the data for the selected camera. 4. To associate a camera with the current Channel: • Select a camera in the list on the left. • It is required to enter the unique value of Local ID. • Check that the Camera Data shown on the right is correct. Enter associated User Name and Password. Note: The IP Address, Port Number, User Name and Password can only be modified in the WEB UI instead of Camera Setup screen. You can click the Setup Camera Pages button to the WEB UI screens. • Click the Add button. The camera will now appear in the Channel List.
72 Camera Data - LAN Local ID This is the name you gave to this camera. This field must be entered. Device ID This is the default name for the Wireless Network Camera, and cannot be changed. IP Address The current IP address of the Wireless Network Camera. Port Number This will normally display "80". Only change this if requested to do so by the Wireless Network Camera Administrator. Login The camera Administrator can require that users provide a username and password before being allowed to view the live video. • If the Administrator has not enabled this option, the Login fields can be left blank. • Otherwise, you must enter the username and password allocated to your by Administrator. Stream Type Select the desired type from the drop-down list. Setup Camera Pages Click this button to connect the Web-based interface of the Camera. Enable Trigger Event Check this if you want the Utilities to enable event triggered recording. Note: Event trigger setting in the camera must also be enabled to let the event triggered recording of Utilities take effect. You can add the same Camera twice, once for the LAN (using the LAN IP address), and again for the Internet (using the Internet IP address). This will allow viewing the camera whether you are on the same LAN as the camera or in a remote location.
73 Adding Cameras on the Internet If the Wireless Network Camera you wish to add is not on your LAN, but is available via the Internet, click the Internet button. You will see a screen like the example below. Figure 51: Add Camera from Internet To associate a camera with the current Channel: 1. Enter the Local ID, IP Address, Port Number, User Name and Password in the Camera Data section manually. 2. Click the Test button to check that a connection and login can be performed successfully. Note that if the remote LAN does not currently have an Internet connection, or the remote camera is not on-line, the test will fail because no connection is possible. 3. Click the Add button. The camera will now appear in the Channel List. Camera Data - Internet Local ID This is the name you gave to this camera. This field must be entered. Device ID This is the default name for the Wireless Network Camera, and cannot be changed. This field will be displayed automatically once a connection to the Wireless Network Camera has been established. IP Address Enter the Domain Name or Internet IP address of the desired Wireless Network Camera.
74 Port Number Enter the port number used by the Wireless Network Camera for connections via the Internet The Camera Administrator can advise you of the port to use. The default value is 1024. Login The camera Administrator can require that users provide a username and password before being allowed to view the live video. • If the Camera Administrator has not enabled this option, the Login fields can be left blank. • Otherwise, you must enter the username and password allocated to you by the Camera Administrator. Stream Type Select the desired type from the drop-down list. Setup Camera Pages Click this button to connect the Web-based interface of the Camera Enable Trigger Event Check this if you want the Utilities to enable event triggered recording. Note: Event trigger setting in the camera must also be enabled to let the event triggered recording of Utilities take effect. You can add the same Camera twice, once for the LAN, and again for the Internet. This will allow viewing the camera whether you are on the same LAN as the camera or in a remote location.
75 Monitor Program - for Streams Live Viewing You can view live video in the Monitor screen. The built-in software can let you view up to 9 cameras on a single computer screen at one central location. The following table lists the icons displayed on the Monitor screen: Channel (Camera) Selection. Use this to select the desired Channel (Camera) by clicking on the top row. This panel also indicates the status of the camera. • The First column indicates if the associated channel number has a configured camera or not. Blue indicates a camera has been configured for the channel. Gray indicates no camera is configured for the channel. User can drag a blue button to a desired viewport to let the camera stream be displayed in the desired viewport. • The View column indicates if the camera stream is being viewed. Green indicates the configured camera is being viewed. Gray indicates that no camera is configured or the configured camera is not connected to the Monitor. • The Instant Record column indicates if a recording is in progress. Gray indicates no recording. Red indicates recording is in progress. • The Motion Detection column indicates if Motion event detected in the associated channel. Yellow indicates Motion Detection is in progress. Gray indicates this feature is not enabled. • The I/O columns indicate if there is any I/O type triggered event detected in the port 1/2. Yellow indicates there is an I/O type trigger event detected. Gray indicates there is no new I/O type trigger event detected. When user clicks on the Alert Log List, all the trigger event indicators such as motion, I/O for the associated focused channel will turn to gray. • The PIR column indicates if there is any PIR triggered event detected. Yellow indicates there is a PIR trigger event detected. Gray indicates there is no new PIR trigger event detected. Alert Log List. It displays the list of triggered events, if any, for the focused viewport. Preset Position. Select the desired Preset position. Refresh. Update the Preset position list. This has no effect unless during the viewing session, another user or the Camera Administrator has renamed one or more of the Preset positions. Create Preset Points. Define (or re-define) a Preset position. The Camera Administrator can choose whether or not this option is available. Patrol. Move through the Preset positions in the sequence defined by the Camera Administrator. Setup. Click this button to open the Utilities configuration program.
76 Playback. Click this button to launch the Playback program, which allows you to browse through the previously saved recordings. Please see the "Playback Program - for Streams Playback" section for details. Move Control. Use this to move the camera to the desired position. There may a short delay after clicking the desired icon. You should wait a couple of seconds rather than click again. Channel Indicator. This indicates the current channel (camera). White Light. Click the button to turn on/off the white light LEDs. Port 1. Click the buttons to set the I/O port 1 to ON or OFF mode. Port 2. Click the buttons to set the I/O port 2 to ON or OFF mode. Play. Use this to re-start viewing, after using the Stop or Pause button. Pause. Use this to temporarily stop the playing of focused viewport. Stop. This will terminate the connection to the camera, halting both the viewing and the instant recording (if in progress). Record. Click this to start recording the current stream. While recording, this button will be red. To stop recording, click the Stop button. To pause the playing, press Pause button. Snapshot. Click this to take a still image of the current video stream. The image format could be BMP or JPEG depending on user’s selection. Zoom Camera. A digital zoom-in feature is available. To zoom in a viewport: 1. Click this icon. Then move the mouse to the area to be magnified. 2. Left click the mouse to magnify the viewport to x2 rate. 3. Repeat steps 1) and 2) to magnify the viewport to x4 rate. 4. Click the icon again to back to normal viewport display rate. Flip Video. Click this to have the image swapped top-to-bottom. Mirror Video. Click this to have the image swapped left-to-right. Direct Pan/Tilt. Use this to move the camera to the Pan/Tilt position directly. Sound On/Off. To turn On/Off the audio volume for the camera in focused viewport. Microphone On/Off. To turn On/Off the audio upload function for the camera in the focused viewport.
77 Volume. If Sound/Microphone is enabled, you can right click the icon(s), then drag and drop to raise or lower the volume. Screen Layout. Use this to select the number of Channels (Cameras) to be displayed on screen. Up to 9 cameras can be displayed.
78 Recorder Program - for Streams Recording You can record the streams from camera by pressing the Record button in the Monitor program as mentioned in the "Monitor Program - for Streams Live viewing" section or by making schedules to let the recording happen on the arranged time period. All the recorded streams are stored in files with a proprietary format and can be viewed via Playback program in the Utilities package. If you want to change the default settings of recording parameters before doing any recording, please see the "Preferences" section for details. Recording Schedule To make recording schedules, click the Recording Schedule tab on the Setup screen. You will see a screen like the example below. Figure 52: Recording Schedule If necessary, change these settings to suit your environment. Please follow the steps below to make a schedule for recording: 1. Select a camera from the available camera list labeled Local ID. 2. Select a recording type from the Interval list box. 3. Select the recording time range from Start Date, Start Time and Duration list boxes. 4. Press Add button to add the schedule. There are up to ten schedules could be added for each camera. You will see all the schedules in the recording list.
79 Preferences Clicking the Preferences tab on the Configuration program to make change of default Utilities parameter settings. Figure 53: Preferences Screen Data - Preferences Recording Paths Recording This is the Drive and Folder on your PC/Notebook where recorded files will be placed. You need a drive which has large amounts (Gigabytes) of free space. Click the Browse button to select the drive and folder if you want to change the default path. Note that file names for the recordings are automatically assigned, using an internal date-time coding rule. Instant Recording Time Limit Maximum time limit for Instant Recording This sets the maximum time period of a recording which is started by clicking the Record button on the Monitor main screen. If the recording is not stopped manually before the arranged time period elapsed, it will be terminated automatically when the end time hit. Trigger Event Record before Trigger Event Set the time so that the Recorder will make a pre-recording for at most the specified time range while a triggered event detected.
80 Record after Trigger Event Set the time so that the Recorder will make a post-recording for at most the specified time range while a detected triggered event ends. Disk Allocation for Each Camera Recording Total Disk Space This displays the total size of the selected disk. Available Disk Space This displays the available space of the selected disk for storing recordings. Enable Disk space limitation Enable this if you wish to limit the disk space used by video recordings. Maximum Allowed Space Enter the maximum amount of disk space assigned to each camera for stream recordings. When allowed space is full. Select the desired option for the behavior when the disk space limit is reached. • Overwrite earliest file. The Recorder will overwrite the oldest file if the space is not enough for further recording. • Stop Recording. If the disk space limit is reached, no further recording is done. Initial Settings Launch this utility when Windows started Check this to have this utility start when Windows starts. Proxy Server Enable proxy If enabled, click the Proxy Settings button to configure the proxy server/exception list settings. Enter the address and port number for the proxy server in the proxy sub-screen.
81 Playback Program - for Recordings Playback To access the saved recordings of the Cameras, click Playback button in the Monitor main screen, then you will see a screen like following. Figure 54: Playback Screen Searching Recorded Streams Files Select Camera. Select the desired camera from the list. Recording Methods. Select the type of the recorded file from the drop-down list that you wish to view. Start Date/Time. The start date and time the recordings will be searched. End Date/Time. The end date and time the recordings will be searched. Load other Cameras. Click this button to load other recordings made from cameras outside of the current folder where the Utilities was installed. Submit. Click this button to confirm the file searching criteria then the Playback will display a list of files matched with the search criteria on the recording bar. Play. Use this to re-start viewing, after using the Stop or Pause button. Pause. Use this to temporarily stop playing. Frame by Frame. Playback will display the video stream in a one-frame per mouse clicking mode. Stop. This will stop playing the recording. Snapshot. Click this to take a still image of the current video. Zoom In. To zoom in on a section of the window, click this icon. Zoom Out. To zoom out on a section of the window, click this icon.
82 Print. Click this to print the current video stream. Playback Speed. To play a recorded file, select the desired speed. Audio Control. To play a recorded file, select the desired volume. Delete Video. To delete a recorded file, select the file and click this button. Recording Bar. It displays the recordings that match your requests. • Green color indicates the schedule and instant recordings. • Orange color indicates Motion triggered recordings. • Blue color indicates I/O triggered recordings. • Red color indicates PIR triggered recordings. • Gray color indicates no recording found. Available Operation on Recording Bar. It is possible to drag an area on the Recording Bar to narrow the time range selection.
83 Chapter 7 Troubleshooting This chapter covers the most likely problems and their solutions. Overview This chapter covers some common problems that may be encountered while using the Network Camera and some possible solutions to them. If you follow the suggested steps and the Network Camera still does not function properly, contact your dealer for further advice. Problems Problem 1: I can't connect to the Network Camera with my Web Browser to configure it. Solution 1: It is possible that your PC's IP address is not compatible with the IP address of the Network Camera. Use the Windows utility to configure the Network Camera with a valid IP address. Problem 2: The Windows utility doesn't list any Network Cameras. Solution 2: Check the following: • The Network Camera is installed, LAN connections are OK, it is powered ON and startup is complete. • Ensure that your PC and the Network Camera are on the same network segment. (If you don't have a router, this must be the case.) • Ensure that your PC has the TCP/IP network protocol loaded. In Windows, this is done by using Control Panel-Network. • If an entry for TCP/IP -> Network card is not listed, use Add - Protocol - Microsoft - TCP/IP to add it. • You then need to select the new entry (TCP/IP -> Network card), click Properties, and configure the IP Address tab. • If your LAN has a DHCP Server, you can select "Obtain an IP Address automatically". Otherwise, you must select "Specify an IP Address", and enter values for IP Address, Subnet Mask, and Gateway. All devices on your LAN must use compatible values. Remember that each device needs a unique IP Address, and the same Subnet Mask. Problem 3 When I try to connect to the Network Camera, I get prompted for a user name and password. Solution 3 You SHOULD be prompted for a user name and password if trying to access the Administration menu. Enter the Administrator ID and Password set on the Maintenance screen. If you are just trying to view Video, the User Name/Password prompt 7
84 indicates that the Administrator has restricted access to specified users. Ask the Administrator for your User Name and Password. Problem 4 I can't connect to the Network Camera using a Wireless connection. Solution 4 1) If a LAN cable is connected to the LAN port, the Wireless interface is disabled. Only one interface can be active. 2) Check that your PC and the Network Camera have compatible Wireless settings. • Mode (Infrastructure or Ad-hoc) must be correct. • ESSID must match. • WEP settings must match. • In Ad-hoc mode, the Channel should match, although this is often not required. Problem 5 Video quality may suddenly deteriorate. Solution 5 This can happen when an additional viewer connects to the Network Camera, overloading the camera or the available bandwidth. The image size and quality can be adjusted to cater for the required number of viewers and the available bandwidth. Problem 6 The motion detection feature doesn't send me any E-Mails. Solution 6 It may be that the SMTP (Simple Mail Transport Protocol) server used by the camera to send the E-Mail will not accept mail. (This is to prevent span being sent from the server.). Try using a different SMTP server, or contact your ISP to see if SMTP access is being blocked. Problem 7 Using the motion detection feature, I receive E-Mails which don't show any moving objects. Solution 7 The motion detection feature doesn't actually detect motion. It compares frames to see if they are different. Major differences between frames are assumed to be caused by moving objects. But the motion detector can also be triggered by: • Sudden changes in the level of available light • Movement of the camera itself. Try to avoid these situations. The motion detection feature works best in locations where there is good steady illumination, and the camera is mounted securely. This feature can NOT be used if the camera is outdoors. Problem 8 The image is blurry. Solution 8 Try cleaning the lens, or adjusting the Video Quality Control setting on the Video & Audio screen. Video created will the lower settings will contain less detail; this is the trade-off for using less bandwidth.
85 Appendix A Specifications Network Camera Model Network Camera Dimensions 90mm (W) * 35mm (H) * 90mm (D) Built-in Speaker 8 ohm, 0.5W Built-in Microphone 6mm, -40 dB+3db, >55dB Light Sensor Min low lux trigger value: 0.5 lux PIR Sensor Sensitivity distance: 5 meters Angle degree: 100°(cone) Focus distance: 6~9 meters Pan & Tilt • Pan (320° / 4 seconds): left 160°, right 160° • Tilt (120° / 0.8 second); up 90°, down 30° Image Sensor Omni Vision OV7725 1/4 CMOS Sensor, Lens F4.6mm @F1.89 Fixed Focus lens (board lens, 2P2G) Operating Temperature 0° C to 40° C Storage Temperature 0° C to 40° C Network Protocols TCP/IP, DHCP, SMTP, NTP, HTTP, FTP, RTP, RTSP, UPnP (Discovery/Traversal) Network Interface 1 Ethernet 10/100BaseT (RJ45) LAN connection Wireless interface (Wireless Model Only) IEEE 802.11b/802.11g compatible, Infrastructure/Ad-hoc mode, WEP/WPA Personal/WPA2 Personal security support, roaming support LEDs Ready (green) Active (green) Network (green) Power Adapter 5V/2A DC External A
86 Regulatory Approvals CE Approvals The Network Camera and the Ethernet Network Camera meet the guidelines of the European Union and comply with the 99/5/EEC and RTTE 99/5EG directives, including the following standards: • EN60950 • EN300 328-2 • EN301 489-1 • EN301 489-17 This is a Class B product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.
87 Copyright Notice Many software components are covered by the GNU GPL (General Public License). Some are covered by other Licenses as listed in the table below. Details of each applicable license are contained in the following section. No Warranty THIS SOFTWARE IS PROVIDED BY THE AUTHOR AND CONTRIBUTORS ``AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE AUTHOR OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. Network Camera copyright information Package source codes License bootloader GPL arm-linux 2.6.5 GPL arm-linux-gcc 3.4.1 library LGPL DM9000 lan driver GPL Busy-box GPL boa-0.94.13a GPL ez-ipupdate GPL dhcpd-1.3.22 GPL boa-0.94-13e11 GPL WPA_supplicant GPL cron Public domain (BSD & Lineo http://www.lineo.com/) ntp-4.1.71 Public domain (http://www.ntp.org/) libupnp-1.2.1 Intel (http://upnp.sourceforge.net/)
88 ntp-4.1.71 license Copyright (c) David L. Mills 1992-2001 Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appears in all copies and that both the copyright notice and this permission notice appear in supporting documentation, and that the name University of Delaware not be used in advertising or publicity pertaining to distribution of the software without specific, written prior permission. The University of Delaware makes no representations about the suitability this software for any purpose. It is provided "as is" without express or implied warranty. Libupnp-1.2.1 License Copyright (c) 2000 Intel Corporation. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. 2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. 3. Neither name of Intel Corporation nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL INTEL OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
89 cron license Copyright (c) 1989 The Regents of the University of California. All rights reserved. This code is derived from software contributed to Berkeley by Paul Vixie. Redistribution and use in source and binary forms are permitted provided that the above copyright notice and this paragraph are duplicated in all such forms and that any documentation, advertising materials, and other materials related to such distribution and use acknowledge that the software was developed by the University of California, Berkeley. The name of the University may not be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED ''AS IS'' AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
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94 END OF TERMS AND CONDITIONS This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: -Reorient or relocate the receiving antenna. -Increase the separation between the equipment and receiver. -Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. -Consult the dealer or an experienced radio/TV technician for help. You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void your authority to operate the equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference and (2) this device must accept any interference received, including interference that may cause operation This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference and (2) this device must accept any interference received, including interference that may cause undesired operation This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference and (2) this device must accept any interference received, including interference that may cause undesired operation FCC RF Radiation Exposure Statement: 1. This Transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. 2. This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body. REMARK IEEE 802.11b or 802.11g operation of this product in the U.S.A. is firmware-limited to channels 1 through 11.
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102 Appendix B Streaming Video/Audio Solution Overview Streaming video is a sequence of "moving images" that are sent in compressed form over the Internet and displayed by the viewer as they arrive. With streaming, a Web user does not have to wait to download a large file before seeing the video or hearing the sound. Instead, the media is sent in a continuous stream and is played as it arrives. Streaming Video/Audio through Internet Camera To snapshot a JPEG image from the Internet Camera with specified resolution and quality: http://<ip>/img/snapshot.cgi?[size=<value>][&quality=<value>] Size = 1(160*128) 2(320*240) 3(640*480) Quality = 1(Very high) 2(High) 3(Normal) 4(Low) 5(Very low) To stream M-JPEG video from the Internet Camera (M-JPEG mode only) http://<ip>/img/mjpeg.cgi or http://<ip>/img/mjpeg.htm To stream video through the RTP/RTSP protocol from Internet Camera (MPEG-4 mode only) rtsp://<ip>/img/media.sav Note: Users need to specify the desired protocol in the players. To snapshot a JPEG image (160*128, very low quality) through a mobile phone: http://<ip>/img/mobile.cgi B

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