Shakespeare WW01 WebWatch User Manual WebWatch Manual

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Document ID	3091941
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Document Description	User manual Revised
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Document Type	User Manual
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Date Submitted	2016-08-09 00:00:00
Date Available	2016-08-11 00:00:00
Creation Date	2016-07-28 10:00:35
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Document Title	WebWatch__Manual
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Introduction
Internet and TV antenna
1-3
Register your Product
Download the App
Theory of Operation
Installation
4-6
You will Need
Ethernet Installation
Mounting Notes
Power Supply
Selecting SIM Card
Usage
8 - 17
First Time Only
Connect To WebWatch
WebWatch Setup Page
11
Hotspot and Ethernet Settings 12
WCT-1 & WC-1
User Guide
Wi-Fi, Cellular or Auto Setting
13
Configure Cellular Function
13
Connecting to Wi-Fi Network
15
Deleting a saved network
16
Changing Admin Password
17
Installing Updates
18
WebWatch App
19
Troubleshooting
20 -21
Compliance Information
22
INTRODUCTION
Register your Product Warranty
Please register your product for warranty and notifications for available software
updates at:
http://shakespeare-ce.com/marine/register/
or
Scan the below QR code
See label under the device for MAC ID
Please record your device details here for future reference:
MAC ID:
Date of Purchase:
Customer ID (Will be mailed to you once registered online):
WCT-1 & WC-1 / WebWatch Wi-Fi & TV antenna
Page 1
INTRODUCTION
INTRODUCTION
Download the WebWatch App
The WebWatch has both, an iOS and an Android APP that can be downloaded to
manage your device more easily (Highly Recommended).
Look for the “WebWatch” app on the respective app stores.
Page 2
WCT-1 & WC-1 / WebWatch Wi-Fi & TV antenna
INTRODUCTION
INTRODUCTION
Congratulations on purchasing the WebWatch™. Take you entertainment wherever
you go. WebWatch lets you access the internet from a Wi-Fi Hotspot or cellular
network with up to 4G speeds and share it wirelessly or through Ethernet. Now, you
don’t need another antenna for your TV. Access your favorite local TV channels
through the WebWatch's built in HDTV antenna. Web and Watch, on your boat,
recreational vehicle, cabin or AnyWhere® else.
This guide contains all the information you need to get your WebWatch system up and
running.
Which model do you own?
The only difference between the WCT-1 and WC-1 is the built-in HDTV antenna which
is present only in the WCT-1. This manual is common to both models. Please ignore
the sections regarding the TV antenna in case you own a WC-1.
Please register your product warranty at:
http://shakespeare-ce.com/marine/register/
We strive to keep improving the user experience for you. We will keep you posted
when software updates are available for your product.
Theory of Operation
The WebWatch as its name suggests, brings to you the Web and the TV Watching
experience (not in WC-1) to your boat or anywhere else that you may install it.
The device has a built in high gain Omni-directional Wi-Fi antenna and a cellular
modem that allows it to access the internet either from a Wi-Fi hotspot (if in the
proximity of one) or a cellular network if Wi-Fi is unavailable. The device automatically
switches depending on the availability of Wi-Fi. Incase required, the device can also be
switched manually using either the WebWatch phone app or the device’s built-in web
interface.
The internet can then be accessed locally using either its built-in Wi-Fi hotspot or over
an Ethernet cable. The Wi-Fi range can be increased by either using a Wi-Fi repeaters
or connecting other Wi-Fi access points/router using the Ethernet connection.
Just like any other antenna, the WebWatch will best perform with a clear line of sight
with the Wi-Fi/ cellular tower.
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INSTALLATION
Warning: Please read through the Compliance information section of the
manual to ensure that your install is compliant with the FCC requirements.
You will Need:
1. WebWatch
2. 1”-14 thread mount. A simple flange mount is best recommended for this device.
See Shakespeare website (http://shakespeare-ce.com/marine/) for available
mounting options
Additionally required, in case of an Ethernet installation:
Other devices and cables may be required
depending on the configuration you choose.
Please see “mounting notes” section of this
manual to see possible configurations.
Parts in the Illustration:
1. WebWatch
2. Siamese cable (Not present in WC-1)
3. F-Connector for TV (Not present in WC-1)
4. Twin wire for power
5. Ethernet Cable
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WCT-1 & WC-1 / WebWatch Wi-Fi & TV antenna
INSTALLATION
Mounting Notes:
1. Due to its heavy weight, it is recommended to mount the device as close to the
boat’s center of gravity as possible.
2. Always mount the device such that the dome is pointing vertically upward and is
in clear line of sight with the broadcasting tower.
3. Since Wi-Fi Signals are blocked by metal surfaces, on metal crafts, it is necessary
to place a Wi-Fi router (up to a maximum of 2 routers, connected through a network
hub) inside the boat connected to the WebWatch via its Ethernet cable.
4. The Wi-Fi router inside the WebWatch can be used for the Wi-Fi coverage outside
the boat as long as there are no obstructions between the WebWatch and area of
use. See below images for examples on how you can configure them.
Note: The ingress rating of this WebWatch product is IPX4. It is designed to
operate safely during rains and light water sprays. It is not intended to be used
where it might be subject to constant water sprays or powerful water jets.
Shakespeare shall not responsible for unsafe or faulty operation due to failure to
install properly. Installing the WebWatch near or above a metal surface may result
in significant reduction of the Wi-Fi and 3G/4G signal strength.
Network Hub
Ethernet Cable
(Included)
Wireless
Routers
WCT-1 & WC-1 / WebWatch Wi-Fi & TV antenna
Ethernet Cables
Page 5
INTRODUCTION
INSTALLATION
Instructions:
1. Pass the cables through the mounting hole.
2. Screw the antenna onto the mount. Ensure that the cables are able to rotate freely
with the device when mounting.
3. Route the power cable through your vehicle so that the end is available at the
power supply/ switch. Route the TV cable so that the F-connector is available at a
TV port/ TV (if applicable).
TV Cable
In case your WebWatch model has TV functionality, the
FME Connector
power cable will be in the Siamese pair with the TV cable.
The power and TV parts can be split to go in different
directions at any length that you require by simply pulling the
ends apart.
4. Open the cap under the housing of your WebWatch and
insert the Simcard into the slot as shown:
Power Cable
5. Replace cap and snap tight to ensure that the device stays
splash proof.
Power supply:
The WebWatch is rated at:
Voltage: 12V-24V
Current: 1A Max @ 12 VDC
It is recommended that the WebWatch is powered from a
fused accessory panel that can fulfil the above
requirements.
Warning: The red lead must be connected to the positive
and black lead to negative power supply. Polarity reversal
on the power supply will burn out the fuse.
Tip: It is recommended to have an easily accessible switch
to turn off the device when a reboot may be required.
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SELECTING THE RIGHT SIM CARD
This product is tested and verified to work with AT&T in the US. Although, it might be
compatible with other operators, Shakespeare does not guarantee its operation with
other carriers.
Here is some information that you will need to carry with you when you go to purchase
your plan:
Type of connection: Data only connection
Type of plan: Prepaid recommended
Type of device: USB Modem/Mobile hotspot
IMEI number: The IMEI number of the device can be found on the label under the
product.
Tip: You may not be asked for an IMEI number since most operators may help you
activate your simcard with the IMEI number of in-store device. This is the easiest way
to activate your simcard.
WCT-1
Default Router Access:
http://192.168.39.1
Username: admin
Password: admin
Wi-Fi Frequency: 2.4 GHz
SSID: WebWatch_XXXXXX
Password: Shakespeare
IMEI Number: XXXXXXXXXXXXXXX
MAC Address: XX:XX:XX:XX:XX
Power: 12/24VDC, 1A Max @12V
This device complies with part
15 of the FCC Rules. Operation
is subject to the following two
conditions: (1) This device may
not cause harmful interference,
and (2) this device must accept
any interference received,
including interference that may
cause undesired operation.
FCC ID: I4O-WW01
Product: WebWatch Model: WCT-1
© 2016 Shakespeare Company, LLC. All rights reserved. Distributed
by Shakespeare Company, LLC, Columbia, South Carolina 29223. 2
Year Limited Warranty – see inside for details. Shakespeare
Company, LLC is a subsidiary of Jarden Corporation (NYSE: JAH).
Made in China. Contact us at 1-800-845-7750 or Visit our Website
at www.shakespeare-marine.com
Please refer to the “Configuring cellular function” section for more details on how to
configure the device for your SIM card.
WCT-1 & WC-1 / WebWatch Wi-Fi & TV antenna
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INTRODUCTION
USAGE
First Time Only (or if network settings have been changed recently):
1. Enable Wi-Fi on your laptop or any other Wi-Fi enabled device.
2. If you are using a laptop, ensure that the IPV4 settings for the Wireless Network
Connection is on “Obtain an IP address automatically” and “Obtain DNS server
address automatically”. This is usually the default unless something was changed.
(If your settings are already in automatic, you can skip to “Connect to the
WebWatch” portion of this manual.)
You can find it under:
Control Panel > Network and Sharing Centre > Wireless Network Connection >
Properties
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USAGE
For PC Users:
For MAC Users:
3. Follow instructions in “Connecting To The WebWatch” section of this document
A: Connect To The WebWatch:
You have two options to connect to the WebWatch device- Via Wi-Fi
(Recommended) and via Ethernet.
Via Wi-Fi (Recommended):
1. Ensure that the Wi-Fi is turned on your laptop or other Wi-Fi enabled device.
2. Search and connect to the Wi-Fi Network named “WebWatch_XXXXXX”.
A. Default Password: Shakespeare
3. Skip next section “Via Ethernett” and continue reading.
WCT-1 & WC-1 / WebWatch Wi-Fi & TV antenna
Page 9
INTRODUCTION
USAGE
Via Ethernet (For professional installers only):
1. Ensure that Wi-Fi is disabled on your laptop (Not just turned off).
2. Ensure that the IPV4 settings of the Local area connection is on “Obtain an IP
address automatically” and “Obtain DNS server address automatically”.
You can find it under:
Control Panel > Network and Sharing Centre > Local Area Connection > Properties
Page 10
WCT-1 & WC-1 / WebWatch Wi-Fi & TV antenna
USAGE
B: Opening The WebWatch Setup Page:
1. Using a web browser, open the page 192.168.39.1
Tip: Add page 192.168.39.1/apclient.asp to bookmark bar for fast access to the
setup page
192.168.39.1/apclient.asp
WebWatch
2. Follow on-screen instructions to login
Default username: admin
Default password: admin
Tip: Save login details to browser for fast access.
WCT-1 & WC-1 / WebWatch Wi-Fi & TV antenna
Page 11
INTRODUCTION
USAGE
C: Changing Settings Of The Wi-Fi Hotspot And Ethernet:
The settings of the WebWatch’s hotspot can be change in the WIFI/Ethernett Settings
page, including the hotspot name and password.
SSID: Hotspot Name
WPA-PSK KEY: Password
Other advanced settings for WIFI can be found on this same page and settings for
the Ethernet connection (If Ethernet is connected) can be found on the Ethernet ttab.
The basic settings can also be changed on the app at:
Router Settings>Wireless Settings
D: Selecting Between Wi-Fi, Cellular And Auto Source Picking:
Auto mode: The device automatically searches and connects to available WI-FI
connections that have previously been used and saved. If none are available, the
device automatically switches over to a cellular network.
Cellular: The WebWatch will stay connected only to cellular networks.
WI-FI: The WebWatch will only connect to WI-FI connections that have previously
been used and saved.
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WCT-1 & WC-1 / WebWatch Wi-Fi & TV antenna
USAGE
These three options can be found on the WebWatch Setup site at Manage
Networks>Network>Network Mode
After changing the network mode, allow about 10 seconds for the change to take
effect.
The network mode can be found on the app at Internet Setting> Internet source
E: Configuring Cellular Function:
If you have not yet purchased a SIM card for this device, please read the section
“Selecting the right SIM card” of this manual.
To get the WebWatch to connect to a cellular network, just like a phone, the
WebWatch needs APN settings. These settings may change with operator and
geographical region. You will need to get these APN settings from your cell operator.
The APN settings required to be filled in are as below:
WCT-1 & WC-1 / WebWatch Wi-Fi & TV antenna
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USAGE
The APN settings required to be filled in are as below:
* The settings listed in the above image were tested with AT&T.
This page can be found on the WebWatch setup page at Connect to a
network>WAN. It can also be found in the app at Internet Settings>Cellular Settings
Defaults of various settings:
WAN connection type: 3G/4G
APN: Will depend on your operator and location
Pin: Not required unless SIM card is locked with a pin
Dial Num: Usually *99#. May vary with operator and location
User Name: Not required unless operator requires it
Password: Not required unless operator requires it
MTU: 1492 (Leave at this default)
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WCT-1 & WC-1 / WebWatch Wi-Fi & TV antenna
USAGE
F: Connecting To A WI-FI Network:
You can find the list of all available networks in the WebWatch setup page at Manage
Networks>Repeater.
1. Select the network of choice by clicking an option under the “Select” column.
2. Enter in the password for the WI-FI network into the “Pass Phrase” field.
3. Select Apply.
Note: This can also be found in the app at Internet Setting> Wi-Fi Networks
WCT-1 & WC-1 / WebWatch Wi-Fi & TV antenna
Page 15
USAGE
G: Deleting A Saved Network:
You can manage your saved networks on the WebWatch setup site by going to
Manage Networks> AP Manage
1. Select the network(s) that you would like to delete by clicking the “select”
check box.
2. Click “DelSelect”
You can find this on the app by going to Internet Setting> Wi-Fi Networks> Record
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USAGE
H: Changing Admin Password:
1. If you have forgotten your password, you may try the default password to verify
if you may not have changed the password earlier.
Default username: Admin
Default password: Admin
If this doesn’t work, follow the “Conduct a physical factory reset” method outlined in
this manual.
2. If you have not forgotten your password and need to change it,
A. Go to the “Management” menu.
B. Select the “Admin” tab.
C. Type in the new password and repeat it once more in the “confirm
password” field.
D. Select “Apply”
WCT-1 & WC-1 / WebWatch Wi-Fi & TV antenna
Page 17
INSTALLING UPDATES
For your WebWatch device:
In case you would like to update your device with the latest firmware that you
received wither by mail or from the Shakespeare website, you will need to
1. Download the latest firmware file onto your computer
2. Connect to the WebWatch and open the WebWatch setup page
3. Go to Management> FW update
4. Click the browse button to select the location of the firmware file
5. Once you have selected the file, select “Update”
Note: Please note that when you update the firmware on your WebWatch, all your
preference and saved networks may be lost.
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WEBWATCH APP
The “WebWatch” app can be downloaded from the apple app store and google play
stores. Various functions of the WebWatch can be controlled through the WebWatch
app. The instructions are laid out in respective sections of this manual.
This is a status bar. If
connected to the WebWatch,
this space will read
“Connected”. Depending on
whether an internet source is
connected to the WebWatch,
the status bar may show:
Connected(Unknown): No
Internet source connected
Connected(Cellular):
Connected to Cellular
Connected(Repeater):
Connected to WI-FI
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TROUBLESHOOTING
Frequent Problems and their resolution:
Problem
Possible Cause
Resolution
Wi-Fi signal strength
from hotspot is varying
abnormally/ internet
connection is
consistently intermittent
Interference from other devices:
Other radio equipment, microwave
ovens, cordless phones, wireless
headsets, Bluetooth devices,
surveillance cameras operating in
the 2.4 gigahertz (GHz) range
1. Increase distance of seperation between
WebWatch and other devices that may me
causing intereference.
2. Change channel of operation of WI-FI hotspot.
Find the settings on the setup page > WIFI/
Ethernet Settings> Basic> Channel.
Internet connection from WiFi source strength is poor
a WI-FI source is
intermittent
Visit the lists of available WI-FI networks on the
WebWatch setup page and select a WI-FI
hotspot with the best signal strength. You can
find a list of available WI-FI networks on the
Setup page> Manage Networks> Repeater. The
signal strength of varoius connections is listed
under the "RSSI" column on a scall of 0-100, 100
being high and 0 being low.
Don’t know if the
WebWatch is connected
to Cellular or WI-FI
On Webwatch Setup Page: Go to Status>Net
Status. See the "connection type" field.On App:
The blue status bar on the home page, in the
middle of the screen will readConnected(Repeater), if connected to
WI-FIConnected(Cellular), if connected to 3G/4G.
Don't know if the
WebWatch sucessfully
connected to the
internet
Once connected via Wi-Fi or Cellular, to the
internet, a non-zero WAN IP will populate in
"WAN IP" field on the Status page of the
WebWatch setup site.
App not responding/
If you recently made a change to
app not showing that
the settings, the device may be
WebWatch is connected restarting
If the WebWatch doesn't reconnect within 30
seconds, 1. Exit the app (not just close it using
the home button)2. Go back to your device's
Wi-Fi settings and connect to the WebWatch3.
Restart the WebWatch app.
WebWatch is not
responding through
setup page and app
Restart the device by turning off power supply
and wait 15 seconds before turning it back ON.
Forgot Wi-Fi hotspot
password and cannot
log in
Page 20
Device may need to be restarted
Either connect the WebWatch to a Laptop via a
Ethernet cable and access the setup site else,
conduct a physical factory reset by following the
instructions in the "Conduct a physical factory
reset" section of this manual.
WCT-1 & WC-1 / WebWatch Wi-Fi & TV antenna
TROUBLESHOOTING
Conduct a physical factory reset:
With the device connected to the power, push the small black reset button next to
the SIM card slot under the cap at the bottom of the device and hold for about 10
secs until the WebWatch Wi-Fi hotspot disappears from the list of available networks
on your laptop or mobile device.
Black Reset Button
Conduct a physical factory reset:
If the device is responding and you are able to connect our Laptop or Phone app to
the WebWatch, you can restore the factory defaults of the device by going to the
WebWatch setup page, then
Management > System > Reset To Factory Configuration
On the app, this option can be found under, Router Setting > Advanced Setting >
Restore Factory Defaults
If the device is not responding, you will need to conduct a physical reset as
described in the “conduct a physical factory reset” section of this manual.
Reboot Device:
If the device is responding and you are able to connect our Laptop or Phone app to
the WebWatch, you can reboot the device by going to the WebWatch setup page,
then
Management > System > Reboot
On the app, this option can be found under, Router Setting > Advanced Setting >
Reboot
If the device is not responding, you will need to turn of the power supply to the
device, wait for about 15s and then turn it back ON.
WCT-1 & WC-1 / WebWatch Wi-Fi & TV antenna
Page 21
COMPLIANCE INFORMATION
Federal Communication Commission (FCC) Statements
Exposure Statement:
When operating the product, you MUST maintain a distance of 20cm from the
body to ensure compliance with RF exposure requirements.
FCC statements:
This device complies with part 15 of the FCC rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that
may cause undesired operation.
NOTE: The manufacturer is not responsible for any radio or TV interference caused by
unauthorized modifications or changes to this equipment. Such modifications or
changes could void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
1.
2.
3.
4.
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Warning:
You MUST cease operating this device immediately if requested by the FCC or a
licensed wireless service provider.
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Receiver Technical Specs
Model No.
WCT-1 & WC-1
Power Supply & Consumption
DC12V/24V, 1A Max @12 VDC
Device Management
iOS app, Android app and web browser
Internet access through
Wi-Fi hotspot or Ethernet portt
Number of Users
Up to 32 on Wi-fi and cellular
Connectors
WCT-1: 1 x male “f” connector (TV), 1 x Ethernet (WAN), 1 x Ethernet (LAN)
WC-1: 1 x Ethernet (WAN), 1t x Ethernet (LAN)
Wire
WCT-1: 25ft (7.62m) RG-59 coax cable/power cable
WC-1: 25ft (7.62m) DC power cable
RoHS Compliant
Yes
Dimensions
Dia. 11.75 in x 13 in (29.84cm x 33.02cm)
Weight
3.85lbs (1.74kg)
Wireless Approvals & Certifications
FCC
Operating Frequencies
LTE FDD bands: B2/B4/B5/B17, all bands with diversity
DC-HSPA+/HSPA+/HSPA/WCDMA B2/B4/B5（1900MHz/1700MHz/850MHz) with diversity
Wi-Fi : 2.4 GHz
TV antenna (INCT-1 only): AM: 520-1719 KHz
FM: 88-108MHz
VHF: 87.5-230MHz
UHF: 470-700MHz
Product: WebWatch
FCC ID: I4O-WW01

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Font File Name                  : Arial.ttf, Arial Bold.ttf, Arial Narrow.ttf, Arial Narrow Bold.ttf, Avenir.ttc, Helvetica.dfont, Helvetica.dfont, Helvetica.dfont, HelveticaNeue.dfont, HelveticaNeue.dfont, AdobeSongStd-Light.otf, MyriadPro-Regular.otf, MyriadPro-Regular.otf, AdobeHeitiStd-Regular.otf, MyriadPro-Regular.otf, CenturyGothic.ttc, CenturyGothic.ttc
Plate Names                     : Cyan, Magenta, Yellow, Black
Swatch Groups Colorants Tint    : 100.000000
Swatch Groups Group Name        : 鲜艳
Swatch Groups Group Type        : 1
Swatch Groups Colorants Swatch Name: C=60 M=90 Y=0 K=0
Swatch Groups Colorants Mode    : CMYK
Swatch Groups Colorants Type    : PROCESS
Swatch Groups Colorants Cyan    : 60.000004
Swatch Groups Colorants Magenta : 90.000000
Swatch Groups Colorants Yellow  : 0.003099
Swatch Groups Colorants Black   : 0.003099
Producer                        : Adobe PDF library 10.01
Page Count                      : 24
Creator                         : Adobe Illustrator CS6 (Macintosh)

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