Shark S3501 N Owners Manual

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OWNER’S GUIDE

S3501

WHEN USING YOUR SHARK

STEAM MOP, BASIC SAFETY

PRECAUTIONS SHOULD

ALWAYS BE FOLLOWED,

INCLUDING THE FOLLOWING:

READ ALL INSTRUCTIONS

BEFORE USING YOUR

STEAM MOP.

DANGER OF SCALDING.

Please use caution when

using the steam mop. The steam

emitted from the steam mop is

very hot.

POLARIZED PLUG:

This appliance has a polarized

plug (one blade is wider than

the other). As a safety feature,

this plug will fit into a polarized

outlet only one way. If the

plug does not fit fully into the

outlet, reverse the plug. If it still

does not fit, contact a qualified

electrician. Do not attempt to

defeat this safety feature.

1. Use the system only for its

intended use.

2. DO NOT use outdoors.

3. DO NOT leave the appliance

unattended when plugged in.

Always unplug the power cord

from the electrical outlet when not

in use and before servicing.

4. DO NOT allow the appliance to be

used by children. Close attention

is necessary when used by or near

children, pets or plants.

5. Use only as described in this

manual.

6. Use only manufacturer’s

recommended accessories.

7. DO NOT operate the appliance

with a damaged plug or cord, or

if the unit has been dropped or

damaged. To avoid the risk of

electric shock, do not disassemble

or attempt to repair the appliance

on your own. Return the appliance

to EURO-PRO Operating LLC (see

warranty) for examination and

repair. Incorrect re-assembly or

repair can cause a risk of electrical

shock or injury to persons when

the appliance is used.

8. To protect against a risk of electric

shock, DO NOT immerse the steam

mop into water or any other liquids.

9. DO NOT handle plug or steam

mop with wet hands or operate

appliance without shoes.

10. DO NOT pull or carry by power

cord, use power cord as handle,

close a door on the power cord, or

pull the power cord around sharp

edges or corners. Keep power cord

away from heated surfaces.

IMPORTANT SAFETY INSTRUCTIONS

SAVE THESE INSTRUCTIONS

For Household Use Only

TOLL FREE: 1-800-798-7398

English

11. DO NOT unplug by pulling on

power cord. To unplug, grasp the

plug not the power cord. Do not

use extension cords or outlets

with inadequate current carrying

capacity.

12. DO NOT put any objects into

openings. Do not use with any

opening blocked.

13. DO NOT put hands or feet under

the steam mop. Unit gets very hot.

14. Use ONLY on flat, horizontal

surfaces. Do not use on walls,

counters or windows.

15. DO NOT use on leather, wax

polished furniture or floors,

synthetic fabrics, velvet or other

delicate, steam sensitive materials.

16. DO NOT add cleaning solutions,

scented perfumes, oils or any other

chemicals to the water used in this

appliance as this may damage the

unit or make it unsafe for use. If

you live in a hard water area, we

recommend using distilled water in

your steam mop.

17. When in use, NEVER turn the

appliance over or on its side.

NEVER DIRECT STEAM TOWARDS

PEOPLE, ANIMALS OR PLANTS.

18. NEVER LEAVE THE STEAM MOP

IN ONE SPOT ON ANY SURFACE

FOR ANY PERIOD OF TIME

WHEN MICRO-FIBER POCKET IS

ATTACHED.

19. Carefully remove the micro-fiber

pocket immediately after you have

unplugged and allowed the steam

mop to cool.

20. When cleaning the steam mop,

unplug the power cord from the

electrical outlet and clean with a

dry or damp cloth. Do not pour

water or use alcohol, benzene or

paint thinner on the unit.

21. Extreme caution should be

exercised when using this

appliance to clean stairs.

22. Never use steam mop without

micro-fiber pocket attached.

23. Keep your work area well lit.

24. Store steam mop indoors in a cool,

dry place.

25. To avoid circuit overload, do not

operate another appliance on the

same socket (circuit) as the steam

cleaner.

26. If an extension cord is absolutely

necessary, an extension cord rated

a minimum of 15 ampere, 14 gage

cord should be used. Cords rated

for less amperage may overheat.

Care should be taken to arrange

cord so that it cannot be pulled or

tripped over.

27. DO NOT leave your Steam Mop

unattended when the system is

connected to a power supply

/electrical outlet.

28. DO NOT store unit with damp/

wet micro-fiber cleaning pocket

attached. Never leave the steam

mop in one spot on any surface for

any period of time with a damp or

wet micro-fiber cleaning pocket

attached as this will damage

your floors.

29 Always unplug and allow the steam

mop to cool before removing or

changing mop heads.

WARNING: Your steam mop

is designed to clean hard floor

surfaces that will withstand high

heat. Do not use on unsealed wood

or unglazed ceramic floors. On

surfaces that have been treated

with wax or some no wax floors,

the sheen may be removed by the

heat and steam action. It is always

recommended to test an isolated

area of the surface to be cleaned

before proceeding. We also

recommend that you check the use

and care instructions from the floor

manufacturer.

www.sharkcompany.com

TOLL FREE: 1-800-798-7398

FILL

4 Lay the mop on the floor or on

a counter top and remove the

water tank cap by turning counter

clockwise. Fill the water tank using

the filling flask. Do not overfill the

water tank. Replace the water cap

and tighten.

IMPORTANT: Make sure your floors

are sealed. Before using the Steam

Mop consult page 3 for more

information.

Quick Start

2

4

When assembling your steam mop

there may be a little water in or around

the water tank. This is because we test

all our steam mops 100% before you

buy them, so you get a quality

Shark® Steam Mop.

3

1

ASSEMBLE

1 Insert the mop handle into the

pump actuator (the tube that leads

to the tank). Push the mop handle

and pump actuator together in

until you hear it click into place.

2 Select a mop head and cleaning

pad. Choose from the Rectangle or

Triangle mop head. Fit one side of

the pocket onto the head first, then

using the lavender loop, pull the

pocket over the head. Attach the

quick fasteners on the top of the

pocket to secure in place.

3 Snap the mop head into the base to

secure it. Press the release button

to exchange mop heads.

TOLL FREE: 1-800-798-7398 www.sharkcompany.com

PREPARE

5 For your comfort, you can adjust

the height of the mop. Just lift the

latch on the tube 90 degrees to the

open position. Holding the handle,

extend the tube to the height that’s

right for you and then close latch

to locked position.

6 Plug in mop and wait 30 seconds

or less for the mop to heat up.

Pump the handle of the mop by

pushing downward about 10 to 12

times to create steam.

NOTE: Steam is created

automatically when you start

mopping.

DIRT CAN’T HIDE ON

EITHER SIDE! All new

design allows for optimal

cleaning! When one side

of the pocket gets dirty,

just turn the mop head

over and clean with the

other side of the pocket.

5

Quick Start

6

Quick Start

QUICK TIP:

For easier

pushing

and pulling,

extend the

handle length.

QUICK TIPS: We’ve added

an additional mop head.

You can now choose from a

Rectangle mop head for all

the rooms in your house or

the Triangle mop head that

is perfect for bathrooms

and tight spaces.

NOTE: Do not leave your

Steam Mop unattended

during use.

IMPORTANT: Never leave

the steam mop in one spot

for any period of time with

a damp or wet micro-fiber

pocket attached as this will

damage your floors.

TOLL FREE: 1-800-798-7398

TOLL FREE: 1-800-798-7398

1

www.sharkcompany.com

English

Contents

Getting Started ......................................................................2

Using Your Steam Mop .......................................................6

Using Your Carpet Glider ...................................................8

Care of Your Steam Mop ....................................................9

Ordering Replacement Parts ...........................................11

Troubleshooting Guide .......................................................12

Warranty and Registration ................................................13

Thank you for

purchasing

the Shark®

Steam Mop.

2TOLL FREE: 1-800-798-7398

Getting Started

When assembling your steam mop there

may be a little water in or around the

water tank. This is because we test all

our steam mops 100% before you buy

them, so you get a quality Shark®

Steam Mop.

g Quick Release Swivel Cord Wrap

h Cord Clips

i Mop Handle

j Telescopic Handle Latch

k Water Tank Viewing Window

l Power-On Blue Light

(Lights up when plugged-in)

m Water Tank Cap

n Rectangle Mop Head

a 2 Rectangle Cleaning Pads

b 2 Triangle Cleaning Pads

c 1 Steam Duster Cleaning Pad

d Carpet Glider

e Filling Flask

f Triangle Mop Head

TECHNICAL SPECIFICATIONS

Voltage: 120V., 60Hz.

Power: 1550 Watts

Water Capacity: 450 ml (15 oz.)

b

a

d

f

e

g

h

i

l

k

j

m

n

c

TOLL FREE: 1-800-798-7398

3

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English

IMPORTANT: First things first, always

make sure the mop is UNPLUGGED

from the wall when not in use. Never

fill the mop, attach the mop head,

change or remove the micro-fiber

pocket when the mop is plugged into

the wall. If you have hard water you

might want to use distilled water to

prolong the life of the Shark® Steam

Mop. Make sure you only add water

to the tank. Chemicals or cleaning

solution may damage the appliance

and could be unsafe for you and

your family.

2

ASSEMBLE

1 Insert the mop handle into the pump

actuator (the tube that leads to the

tank). Push the mop handle and

pump actuator together in until you

hear it click into place.

2 Select a mop head and cleaning

pad. Choose from the Rectangle or

Triangle mop head. Fit one side of the

pocket onto the head first, then using

the lavender loop, pull the pocket

over the head. Attach the quick

fasteners on the top of the pocket to

secure in place.

1

4TOLL FREE: 1-800-798-7398

Getting Started

IMPORTANT: Don’t use on unsealed

wood or unglazed ceramic floors.

On surfaces that have been treated

with wax or some no wax floors,

the sheen may be removed by

the heat and steam action. It is

always recommended to test an

isolated area of the surface to be

cleaned before proceeding. We

recommend that you check the use

and care instructions from the floor

manufacturer.

3

3 Snap the mop head into the base to

secure it. Press the release button to

exchange mop heads.

4 Turn the water tank cap counter

clockwise and remove from the tank.

Use the filling flask and pour water

into the tank. Please don’t overfill.

Replace the cap on the water tank by

turning clockwise and tightening.

4

TOLL FREE: 1-800-798-7398

5

www.sharkcompany.com

English

5 For your comfort, you can adjust the

height of the mop. Just lift the latch

on the tube 90 degrees to the open

position. Holding the handle, extend

the tube to the height that’s right for

you and then close latch to locked

position.

5

QUICK TIP: For easier pushing and

pulling, extend the handle length.

6TOLL FREE: 1-800-798-7398

Using Your Steam Mop

IMPORTANT: Make sure you don’t

use the mop without attaching

a micro-fiber pocket and adding

water to the tank first. When you are

using the mop for the first time, it

might take longer than the normal

30 seconds to start steaming. Just

pump the handle a few times in a

downward motion to prime the

pump and it should be ready.

2 Pump the handle a few times in a

downward motion. This pumping

action will release steam as you

mop and allows you to customize

the amount of steam you want.

Begin mopping with a forward

and backward motion. The natural

motion of mopping will produce

steam.

NOTE: Make sure the floors are

swept or vacuumed before using the

steam mop.

1 Pull and twist the quick release cord

holder to unwrap the power cord

completely. A great time saver!

Plug into a 120-volt electrical outlet

The power “On” light will turn blue, it

takes approximately 30 seconds for

the mop to heat up and the steam to

be ready.

2

1

TOLL FREE: 1-800-798-7398

7

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English

3 When one side of the micro-fiber

pocket gets dirty, just flip the mop

head and you can quickly start using

the other side. Dirt can’t hide on

either side.

IMPORTANT: Please wait 3-5 minutes

for the Steam Mop to cool off before

switching the mop head or the

micro-fiber pockets.

4 When the water tank is empty, the

steam mop will stop producing

steam. You can refill the water tank

at any time as long as the mop is

unplugged from the outlet. Follow

the instructions from page 3. This

goes for switching the mop heads or

micro-fiber pockets as well.

IMPORTANT: Never leave the steam

mop with a damp/wet micro-fiber

pocket on any floor surface for any

amount of time as this may damage

the floor.

3

8TOLL FREE: 1-800-798-7398

Using Your Carpet Glider

THE CARPET GLIDER

1 The Carpet Glider can be used with

the Rectangle head to lightly steam

your carpet and area rugs. Just place

the mop head on top of the glider

and move back and forth across a

section of the carpet. The steam mop

won’t clean your carpeting or areas

rugs, but it’s great for deodorizing

and freshening.

NOTE: Please note that the Steam

Mop rests on top of the carpet glider

and it is not a fixed attachment.

Do not leave steam mop with carpet

glider in one stationary position for

any period of time.

1

The Steam Mop won’t clean

your carpeting or area

rugs. However, it’s great for

deodorizing and freshening.

TOLL FREE: 1-800-798-7398

9

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English

Care of Your Steam Mop

2 Remove the micro-fiber cleaning

pocket by releasing the quick

fasteners and using the lavender

loop on the side of the pocket,

avoiding contact with the hot pocket

or dirt. Then empty the water tank.

IMPORTANT: Be very careful

because the cleaning pockets can

get very hot from the steam, so use

caution when removing them. Let

the unit cool 2-3 minutes.

3 To store the Shark® Steam Mop

hanging up; first remove the head

(after it has cooled and the steam

has been released) then hang on a

large hook.

NOTE: If you want to store it

standing upright then make sure

it’s leaning against a wall for added

support and safety. Always store

your Steam Mop with the micro-fiber

pocket removed, away from children

or high traffic areas.

AFTER USE AND STORAGE

1 When you have finished using

the steam mop, and your floors

are clean, unplug the cord from

the outlet and move it into an

upright position. Let the unit cool

2-3 minutes and release steam by

pumping the handle several times

before removing the micro-fiber

cleaning pocket from the mop head.

1

2

3

10 TOLL FREE: 1-800-798-7398

Care of Your Steam Mop

KEEPING YOUR MICRO-FIBER

CLEANING POCKET AS GOOD

AS NEW

1 We recommend washing your micro-

fiber pockets separately from other

fabrics to avoid picking up lint.

Only use liquid detergent.

(no powder detergent) Don’t use

any fabric softeners or bleach.

Line dry or dry on a low dryer

setting.

2 If there are loose threads on the

pocket carefully cut the thread with

scissors. Don’t pull on them or cut at

the base.

1

2

TOLL FREE: 1-800-798-7398

11

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English

Ordering Replacement Parts

PART PART NO.

1 (2) All-Purpose

Cleaning Pads XT3501

2 (2) Steam Duster

Cleaning Pads XT3501SD

3 Rectangle Mop Head 1024SO

4 Triangle Mop Head 1025SO

5 Carpet Glider XCG3501CON

1

3

5

ORDERING REPLACEMENT PARTS

To order additional parts and

accessories, feel free to contact us at

www.sharkcompany.com

or call 1-800-798-7398.

2

4

12 TOLL FREE: 1-800-798-7398

Troubleshooting Guide

PROBLEM POSSIBLE REASONS & SOLUTIONS

The Steam Mop

will not turn on.

Your Steam Mop should be securely plugged into a

120V AC electrical outlet only.

Check your fuse or breaker.

If your unit still doesn’t work, give us a call 1-800-798-7398

Steam Mop will not

make steam.

Prime the pump, see page 4 for more information.

Is there water in the water tank? If not, add water to your

Steam Mop following the instructions.

Steam Mop leaves

water on the floor.

Check to see if your micro-fiber cleaning pocket is too wet.

We recommend you unplug the Steam Mop and change the

micro-fiber cleaning pocket.

Make sure the steam pocket is attached correctly.

Steam Mop is hard

to push.

Make sure the steam pocket is attached correctly.

Check to see if your pocket is excessively dirty.

Try increasing the height of the pole for better leverage.

Floors are cloudy,

streaky or spotty

after steaming.

The micro-fiber pocket might be dirty. Flip or change

the pocket.

If you washed the pocket with powder detergent then the

pocket might be ruined.

If you are cleaning in a kitchen area where there might be a

build-up of grease then use a degreasing agent such as an

all-purpose cleaner or dish soap and paper towels to clean

the area first.

You might have left the mop in the same spot for

too long.

Do you have hard water? If you do you, we recommend

switching to distilled water.

TOLL FREE: 1-800-798-7398

13

www.sharkcompany.com

English

OWNERSHIP REGISTRATION CARD FOR

CANADIAN CONSUMERS ONLY

Please complete and return within ten (10) days of purchase. The registration will enable

us to contact you in the event a product defect is discovered. By returning this card you

acknowledge to have read and understood the instructions for use, and warnings set

forth in the accompanying instructions.

RETURN TO: EURO-PRO Operating LLC, 4400 Bois Franc, St. Laurent, Quebec H4S 1A7

PURCHASER: ……………………………………………………………………………………………............

ADDRESS: ………………………………………………………………………………………………...............

DATE OF PURCHASE: …………………….. MODEL: ………………...................................

NAME AND ADDRESS OF STORE: …………………………………………………………………..

ONE (1) YEAR LIMITED WARRANTY

EURO-PRO Operating LLC warrants this product to be free from defects in material and

workmanship for a period of one (1) year from the date of the original purchase, when utilized for

normal household use, subject to the following conditions, exclusions and exceptions.

If your appliance fails to operate properly while in use under normal household conditions

within the warranty period, return the complete appliance and accessories, freight prepaid. For

Customer Service support, call 1 (800) 798-7398 or visit our website www.sharkcompany.com.

If the appliance is found to be defective in material or workmanship, EURO-PRO Operating LLC

will repair or replace it free of charge. Proof of purchase date and $ 9.95 to cover the cost of

return shipping and handling must be included. *

The liability of EURO-PRO Operating LLC is limited solely to the cost of the repair or

replacement of the unit at our option. This warranty does not cover normal wear of parts and

does not apply to any unit that has been tampered with or used for commercial purposes. This

limited warranty does not cover damage caused by misuse, abuse, negligent handling or damage

due to faulty packaging or mishandling in transit. This warranty does not cover damage or

defects caused by or resulting from damages from shipping or repairs, service or alterations to

the product or any of its parts, which have been performed by a repair person not authorized by

EURO-PRO Operating LLC.

This warranty is extended to the original purchaser of the unit and excludes all other legal and/or

conventional warranties. The responsibility of EURO-PRO Operating LLC if any, is limited to

the specific obligations expressly assumed by it under the terms of the limited warranty. In no

event is EURO-PRO Operating LLC liable for incidental or consequential damages of any nature

whatsoever. Some states/provinces do not permit the exclusion or limitation of incidental or

consequential damages, so the above may not apply to you.

This warranty gives you specific legal rights, and you may also have other rights which vary from

state to state or province to province.

*Important: Carefully pack item to avoid damage in shipping. Be sure to include proof of

purchase date and to attach tag to item before packing with your name, complete address and

phone number with a note giving purchase information, model number and what you believe

is the problem with item. We recommend you insure the package (as damage in shipping is

not covered by your warranty). Mark the outside of your package “ATTENTION CUSTOMER

SERVICE”. We are constantly striving to improve our products, therefore the specifications

contained herein are subject to change without notice.

S3501

U.S.: EURO-PRO Operating LLC

Boston, MA 02465

Canada: EURO-PRO Operating LLC

4400 Bois Franc

Ville St. Laurent, Québec H4S 1A7

1-800 -798-7398

www.sharkcompany.com

COPYRIGHT© EURO-PRO OPERATING LLC 2009

PRINTED IN CHINA REV. 090 416

Illustrations may differ with actual product.