Shark Sonic Duo Carpet And Hard Floor Cleaner Sp1000 Users Manual

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WWW.SHARKSONICDUO.COM

SP1000

OWNER’S GUIDE

SONIC DUO™ PRO

Carpet & Hard Floor Cleaner

TOLL FREE: 1-800-798-7398

WARNING:

TO REDUCE THE RISK OF FIRE, ELECTRIC

SHOCK OR INJURY:

1. Use the system only for its intended use.

2. DO NOT use outdoors.

3. DO NOT leave the appliance unattended when

plugged in. Always turn the appliance off (O)

and unplug the power cord from the electrical

outlet when not in use and before servicing.

4. Turn off all controls before unplugging.

5. DO NOT allow to be used as a toy. Close

attention is necessary when used by or near

children, pets or plants.

6. Use only as described in this manual.

7. Use only manufacturer’s recommended

accessories.

8. DO NOT use with damaged cord or plug. If the

appliance is not working as it should, has been

dropped, damaged, left outdoors, or dropped

into water, return the appliance to EURO-PRO

Operating LLC for examination and repair.

Incorrect re-assembly or repair can cause a risk

of electrical shock or injury to persons when the

appliance is used.

9. To protect against a risk of electric shock, DO

NOT immerse the appliance into water or any

other liquids.

10. DO NOT handle the plug or the appliance with

wet hands or operate the appliance without

shoes.

11. DO NOT pull or carry by cord, use the power

cord as a handle, close a door on the cord, or

pull the cord around sharp edges or corners. Do

not run the appliance over the power cord. Keep

the power cord away from heated surfaces.

12. DO NOT unplug by pulling on the power cord.

To unplug, grasp the plug not the power cord.

Do not use extension cords or outlets with

inadequate current carrying capacity.

13. DO NOT use for space heating purposes.

IMPORTANT SAFETY INSTRUCTIONS

For Household Use Only

WHEN USING YOUR SHARK®

SONIC DUO™ PRO, BASIC SAFETY

PRECAUTIONS SHOULD ALWAYS

BE FOLLOWED, INCLUDING THE

FOLLOWING:

READ ALL INSTRUCTIONS BEFORE

USING YOUR SHARK® SONIC

DUO™ PRO CARPET & HARD FLOOR

CLEANER.

POLARIZED PLUG:

This appliance has a polarized plug (one blade

is wider than the other). As a safety feature,

this plug will fit into a polarized outlet only

one way. If the plug does not fit fully into the

outlet, reverse the plug. If it still does not

fit, contact a qualified electrician. Do not

attempt to defeat this safety feature.

CAUTION:

Keep all Shark® branded cleaners and polishes

out of the reach of children.

Eye irritant. Should some of the Shark®

branded cleaners and polishes be rubbed or

splashed into the eyes, wash out thoroughly

with water. If irritation continues, contact a

physician.

In case of ingestion, drink 16 FL. oz. (2 cups) of

water.

www.sharksonicduo.com

14. DO NOT put any objects into openings. Do not

use with any opening that is blocked.

15. DO NOT put hands or feet under the Sonic

Duo™ Pro.

16. Keep hair, loose clothing, fingers, and all parts

of the body away from openings and moving

parts.

17. Use ONLY on flat, horizontal surfaces. Do not

use on walls, counters or windows.

18. To reduce the risk of fire and electric shock - use

ONLY Shark®’s cleaning, polishing and carpet

cleaning solutions intended for use with this

appliance.

19. DO NOT add any cleaning solutions in

the Shark® Sonic Duo™ Pro other than

Shark®’s Low Moisture - No Rinse - Carpet

Cleaner and Hard Floor Cleaner. The Hard Floor

Polish should never be run through the Sonic

Duo™ Pro. It will cause clogging. Use of other

scented perfumes, oils or any other chemicals

added to the solution or to the Reusable Bottle

used in this appliance may damage or clog the

unit and void the warranty. If you live in a hard

water area, we recommend using distilled water

to dilute the Low Moisture - No Rinse - Carpet

Cleaner and Hard Floor Cleaner for better

performance.

20. DO NOT mix other cleaners with Shark®’s

Low Moisture - No Rinse - Carpet Cleaner and

Wood & Hard Floor Cleaner as this could affect

the effectiveness of the appliance.

21. DO NOT use the Sonic Duo™ Pro to clean up

or absorb flammable or combustible materials.

22. NEVER LEAVE THE SONIC DUO™ Pro IN

ONE SPOT ON ANY SURFACE FOR ANY

PERIOD OF TIME WHEN THE CLEANING

OR POLISHING PAD IS ATTACHED OR

WITH THE APPLIANCE TURNED ON AS

THIS WILL DAMAGE YOUR FLOORS.

23. When cleaning the Sonic Duo™ Pro, unplug

the power cord from the electrical outlet, and

clean with a dry or damp cloth. Do not pour

water or use alcohol, benzene or paint thinner

on the unit.

24. Unplug the appliance before attaching or

removing the pads.

25. Extreme caution should be exercised when using

this appliance to clean stairs.

26. Never use the Sonic Duo™ Pro without the

carpet pad, cleaning pad or polishing pad

attached.

27. Keep your work area well lit.

28. Store the Sonic Duo™ Pro indoors in a cool,

dry place.

29. To avoid circuit overload, do not operate another

appliance on the same socket (circuit) as the

Sonic Duo™ Pro.

30. If an extension cord is absolutely necessary, an

extension cord rated a minimum of 15 ampere,

14 gauge cord should be used. Cords rated for

less amperage may overheat. Care should be

taken to arrange cord so that it cannot be pulled

or tripped over.

31. This appliance is provided with double

insulation. Use only identical replacement parts.

See instructions for servicing of double-insulated

appliances.

WARNING: Your Sonic Duo™ Pro is

designed to clean hard floor and carpet surfaces.

Do not use on wood or tile floors that are highly

worn, unfinished or have a wax or oil finish.

Surfaces that have been treated with wax or

some no wax floors may be damaged by the

cleaning and polishing solutions therefore it is

always recommended to test an isolated area

of the surface to be cleaned before proceeding.

You should always check the use and care

instructions from the floor manufacturer.

Always check with the carpet manufacturer or

distributer before using the Shark® Activating

Pretreater Carpet Stain & Odor Remover or

the Low Moisture -No Rinse - Carpet Cleaner.

To determine the colorfastness of any carpet

-especially with reds or blues - take a clean,

moist towel and gently rub a small area in an

inconspicuous area. If color comes off the towel,

you may need to have the carpets cleaned

professionally.

SAVE THESE INSTRUCTIONS

TOLL FREE: 1-800-798-7398

This manual covers model numbers:

SP1000 26

TECHNICAL SPECIFICATIONS

Voltage: 120V~, 60Hz.

Power: 96 Watts

Reusable Bottle Capacity: 32 oz.

Servicing of double-insulated appliances:

A double-insulated appliance is marked with one or more of the following: The words “double-

insulation” or “double-insulated” or the double insulation symbol (square within a square).

In a double-insulated appliance, two systems of insulation are provided instead of grounding. No

grounding means is provided on a double-insulated appliance, nor should a means for grounding

be added to the appliance. Servicing a double-insulated appliance requires extreme care and

knowledge of the system, and should be done only by qualified service personnel. Replacement

parts for a double-insulated appliance must be identical to the parts they replace.

Euro-Pro, Shark, Sonic Duo Pro, ScrubDuster, and Rotator

are trademarks of Euro-Pro Operating LLC. All other brand names

may be trademarks of their respective owners.

1www.sharksonicduo.com

Contents

G

etting Started ........................................................................................2

Using Your Sonic Duo™ Pro Carpet & Hard Floor Cleaner ..................4

Cleaning Your Carpets .................................................................................... 4

Regular Cleaning....................................................................................... 4

High Traffic Area Cleaning ......................................................................... 5

Spot & Stain Cleaning ............................................................................... 7

Cleaning Your Hard Floors .................................................................. 8

Polishing Your Hard Floors .................................................................10

Care and Maintenance ............................................................................ 13

Ordering Replacement Parts ....................................................................14

Troubleshooting Guide ............................................................................15

Warranty .................................................................................................19

Thank you for

purchasing the

Shark® Sonic

Duo™ Pro Carpet

& Hard Floor

Cleaner.

2TOLL FREE: 1-800-798-7398

When assembling you

r Sonic Duo™ Pro there

may be a little water in the Reusable Bottle. This is because we

test all of our products 100% before you buy them, so you get a quality Shark

®

Sonic Duo™

Pro

Carpet &

Hard Floor Cleaner.

h Activating Pretreater Carpet Stain & Odor Remover

i Reusable Bottle for Carpet Cleaning Solution

j Low Moisture - No Rinse - Carpet Cleaner

k Carpet / Rug Cleaning Pad (x2)

l Carpet Scrub ‘n Stain™ Pad

m Reusable Bottle for Hard Floor Cleaning Solution

n Hard Floor Cleaner

o Hard Floor Cleaning Pad (x3)

p Hard Floor Polish

q Hard Floor Polishing Pad (x2)

r ScrubDuster™ Scrubbing Pad

s ScrubDuster™ Dusting Pad

NOTE: Additional accessories such as cleaning pads

and cleaning solutions are available for purchase at

www.sharksonicduo.com or by calling 1-800-798-7398.

a Handle

b Spray Button

c On/Off/Mode Button

d ScrubDuster™

e Sonic Duo™ Pro Scrub Head

f Spray Nozzle

g Storage Tray

Getting Started

b

m

e

h

i

f

j

a

c

k

n

o

pq

d

g

rs

l

3www.sharksonicduo.com

IMPORTANT: Always make sure that the Sonic

Duo

™

Pro is UNPLUGGED from the wall when

not in use. Never fill the Reusable Bottle, change

or remove the Sonic Duo

™

Pro pad when the

appliance is plugged into the wall. Use ONLY

diluted Shark

®

’s Low Moisture - No Rinse -

Carpet Cleaner or Hard Floor Cleaner in the Sonic

Duo

™

Pro Reusable Bottle. The addition of other

chemicals or cleaning solutions may damage the

appliance, void the warranty and could be unsafe

for you and your family. For best results, dilute the

Hard Floor Cleaner with distilled water to reduce

streaking and minimize residue.

WARNING: The Hard Floor Polish should never

be put through the Sonic Duo

™

Pro. It will cause

clogging in the system.

ASSEMBLY

1 Insert the handle into the neck of the main body of

the Sonic Duo™ Pro. Push the mop handle and

main body of the appliance together until you hear

it “click” into place. (Fig. 1)

2 Hold the power cord and wrap it around the cord

holders. (Fig. 2)

3 Place the Hard Floor Cleaning Pad, the Hard Floor

Polishing Pad or the Carpet/Rug Cleaning Pad on

the floor ensuring that the Velcro® side is facing up.

(Fig. 3, Fig. 4, Fig. 5)

4 Place the Sonic Duo™ Pro unit on top of the

Hard Floor Cleaning Pad, the Hard Floor Polishing

Pad, the Carpet/Rug Cleaning Pad or the Carpet

Scrub ‘n Stain™ Pad. (Fig. 3, Fig. 4, Fig. 5)

fig. 1

fig. 2

fig. 3

Hard Floor

Cleaning Pad

Hard Floor

Polishing Pad

Carpet/Rug

Cleaning Pad

or

Carpet Scrub ‘n

Stain

™

Pad

fig. 4

fig. 5

4TOLL FREE: 1-800-798-7398

Using Your Sonic Duo™ Pro Carpet, Wood & Hard Floor Cleaner

Cleaning Your Carpets

The Sonic Duo™comes with a Reusable Bottle with

a “Purple” cap and label. This bottle is to be used

with the Low Moisture –No Rinse- Carpet Cleaner.

The Sonic Duo™ also has a second Carpet Mode (II)

that should be used when cleaning carpets. Please

note that not all carpets react to the Sonic Duo the

same way. Some carpets will require more time and

cleaning solution than others.

REGULAR CLEANING

Step 1:

1 Vacuum your carpets and/or area rugs to remove

any loose dirt, dust, or debris that may have

accumulated in the carpet.

Step 2:

2 Attach the Carpet/Rug Cleaning Pad to the

bottom of the Sonic Duo™. This pad has a

“Purple” trim and tag that says Carpet/Rug

Cleaning Pad. Attach the pad as shown in

(Fig. 6) – the tag should be positioned toward

the back of the Sonic Duo™.

3 Remove the Reusable Bottle by holding it and

pulling up (Fig. 7). Remove the cap by turning it

counterclockwise.

4 Fill the Reusable Bottle with the “Purple” cap

and label with water until the “1:7 Water” fill

line and then with the Low Moisture –No Rinse-

Carpet Cleaner until the “Solution” fill line.

(Fig. 8)

Always fill with water first and then add

the cleaning solution so avoid foaming and

ensure accuracy when measuring.

IMPORTANT: Always check with the carpet manufacturer or distributer before using the Shark

®

Activating Pretreater Stain & Odor Remover or the Low Moisture -No Rinse - Carpet Cleaner. To determine

the colorfastness of any carpet -especially with reds or blues - take a clean, moist towel and gently rub a

small area in an inconspicuous area. If color comes off on the towel, you should discontinue use.

5 Screw the bottle cap on tightly and insert the

Reusable Bottle into the unit. Push it down to

make sure that it is well inserted. You will hear

an audible “Click” when the Reusable Bottle is

inserted properly. (Fig. 9)

6 Twist the quick cord release holder to unwrap

the power cord completely. (Fig 10) Plug into an

electrical outlet and slide the “ON/OFF” button

to turn the Sonic Duo™ on. Select the faster

Carpet Mode (II). (Fig 11)

7 Lightly step on the back of the scrubbing head to

release the handle.

WARNING: Never stand on the Sonic Duo™.

8 Begin cleaning by pressing the Spray Button to

apply the cleaning solution to the carpet that

is to be cleaned. (Fig. 12) Spray the solution

continuously while pushing the unit forward

and then pulling it backward until the area to be

cleaned is damp.

fig. 9

fig. 6

fig. 8fig. 7

fig. 10 fig. 11

fig. 12

5www.sharksonicduo.com

NOTE: The first time that you use the Sonic

Duo™ there may be air in the system causing a

delay for the solution to come out of the spray

nozzle. Hold the spray button down for 5 to 10

seconds until you see the solution spray out.

9 Using the same back and forth motion, continue

go over the area a few times without spray.

Work your way through the room or area being

cleaned methodically. Repeat as necessary until

the entire carpeted area has been cleaned. No

rinsing is required.

10 If the Reusable Bottle is empty, you can refill

it at any time as long as the Sonic Duo™ is

unplugged from the outlet.

11 Once finished, step on the tag of the Carpet/

Rug Cleaning Pad and lift the unit to remove the

Carpet/Rug Cleaning Pad from the Sonic Duo™

(Fig. 13). Let the carpet dry thoroughly and

then vacuum.

Visit www.sharkclean.com for other great

quick cleaning products to complement your

Sonic Duo™, such as the Shark® Rotator™

vacuums.

fig. 13

HIGH TRAFFIC AREA CLEANING

Step 1:

1 Vacuum your carpets and/or area rugs to remove

any loose dirt, dust, or debris that may have

accumulated in your carpet.

Step 2:

2 Liberally spray the Activating Pretreater Carpet

Stain & Odor Remover to pretreat the area. Spray

the entire area until saturated and let sit for 3-5

minutes.

3 Attach the Carpet Scrub ‘n Stain™ Pad

to the bottom of the Sonic Duo™. This pad

has a “Purple” trim and tag that is labelled

Carpet Scrub ‘n Stain™ Pad. Attach the

pad as shown in (Fig. 14) – the tag should be

positioned toward the back of the Sonic Duo™.

4 Go over the Pretreated High Traffic Area with

the Sonic Duo™ and the Carpet Scrub ‘n

Stain™ Pad using a forward then back motion.

Continue to go over the area until most of the

Pretreater has been absorbed by the Carpet

Scrub ‘n Stain™ Pad. The area will be damp,

but not wet.

Step 3:

5 Attach the Carpet/Rug Cleaning Pad to

the bottom of the Sonic Duo™. This pad has a

“Purple” trim and tag that is labelled Carpet/

Rug Cleaning Pad. Attach the pad as shown

in (Fig. 14) – the tag should be positioned

toward the back of the Sonic Duo™.

6 Remove the Reusable Bottle by holding it and

pulling up. (Fig. 15) Remove the cap by turning

it counterclockwise.

7 Fill the Reusable Bottle with the “Purple” cap

and label with water until the “1:3 Water” fill

line and then with the Low Moisture –No Rinse-

Carpet Cleaner until the “Solution” fill line.

(Fig. 16)

Always fill with water first and then add

the cleaning solution so avoid foaming and

ensure accuracy when measuring.

fig. 14

fig. 16

fig. 15

6TOLL FREE: 1-800-798-7398

fig. 17 fig. 18

fig. 19 fig. 20 fig. 21

Using Your Sonic Duo™ Pro Carpet, Wood & Hard Floor Cleaner- cont.

12 Using the same back and forth motion, continue

to go over the same area without spray. For

heavily soiled high traffic areas or dingier

carpets you may need to go over the area for

several minutes, spraying periodically. Spray

more solution as needed while cleaning. Repeat

as necessary until the entire carpeted area has

been cleaned. No rinsing is required.

13 If the Reusable Bottle is empty, you can refill

it at any time as long as the

Sonic Duo

™

is

unplugged from the outlet.

14

Once finished, step on the tag of the

Carpet

Scrub ‘n Stain

™

Pad and lift the unit to

remove the

Carpet Scrub ‘n Stain

™

Pad from

the

Sonic Duo

™

(Fig. 21). Let the carpet dry

thoroughly and then vacuum.

*You may need to push the Sonic Duo

™

back and forth over

an area for as many as 8 strokes while continuously spraying the

solution. More solution generally yields a better result, but be

sure not to over-wet.

8 Screw the bottle cap on tightly and insert the

Reusable Bottle into the unit. Push it down to

make sure that it is well inserted. You will hear

an audible “Click” when the Reusable Bottle is

inserted properly. (Fig. 17)

9 Twist the quick cord release holder to unwrap

the power cord completely. (Fig 18) Plug into an

electrical outlet and slide the “ON/OFF” button

to turn the Sonic Duo™ on. Select the faster

Carpet Mode (II). (Fig 19)

10 Lightly step on the back of the scrubbing head to

release the handle.

WARNING: Never stand on the Sonic Duo

™

.

11 Begin cleaning by pressing the Spray Button to

apply the cleaning solution to the carpet that

is to be cleaned. (

Fig. 20

) Spray the solution

continuously while pushing the unit forward and

then pulling it backward several times until the

area to be cleaned is wet*.

NOTE: The first time that you use the

Sonic

Duo™

there may be air in the system causing a

delay for the solution to come out of the spray

nozzle. Hold the spray button down for 5 to 10

seconds until you see the solution spray out.

7www.sharksonicduo.com

SPOT & STAIN CLEANING

Please note that not all carpets react to the Sonic

Duo

™

Pro

the same way. Some carpets will require

more time and cleaning solution than others.

Step 1:

1.

Vacuum the stained or discolored area to remove

any loose dirt, dust, or debris that may have

accumulated in your carpet.

Step 2:

2.

Begin by pretreating the stain with the

Activating Pretreater Carpet Stain & Odor

Remover until the stain or discoloration is fully

saturated.

3.

Let sit for 5-10 minutes.

4.

Use a white cloth with a blunt object to blot up

the stain.

5.

You will see the stain begin to transfer from the

carpet onto the white cloth.

6.

Continue to use fresh areas of the white cloth as

you blot up more and more of the stain.

7.

Never rub.

8.

Repeat as necessary.

Visit www.sharkclean.com for other great quick

cleaning products to complement your Sonic Duo

™

Pro

, such as the Shark

®

Rotator

™

vacuums.

Frequently Asked Questions

Q. I noticed a rippling effect on the edges of my area

rugs – should I be concerned?

A. Wool are rugs sometimes have a rippling

effect on the edges after cleaning. This

rippling will relax our after a few days of

regular wear and usage.

Q. After using the Low Moisture –No Rinse- Carpet

Cleaner, my carpet feels dry and crunchy – what

can I do?

A. If your carpets feel crunchy, you likely used

too much of the Low Moisture – No Rinse-

Carpet Cleaner. The dry crunchy feeling will

go away after a few days of normal wear

and usage. Another pass vacuuming should

also help break up the crunchy texture more

quickly. To avoid this from happening again,

we recommend using less solution on one

specific area or a less concentrated dilution.

Q. How can I remove tough stains?

A. Begin by treating the stain with the Activating

Pretreater until fully saturated. Let sit for 5-10

minutes. Next, use a white cloth with a blunt

object to blot up the stain. You will see the

stain transfer from the carpet onto the white

cloth. Continue to use fresh areas of the cloth

as you blot up more and more of the stain.

Never rub. Repeat as necessary.

8TOLL FREE: 1-800-798-7398

IMPORTANT: Make sure the floors are swept or

vacuumed before using the Sonic Duo™ Pro.

Visit www.sharkclean.com for other great quick

cleaning products to complement your Sonic

Duo™ Pro, such as the Shark® Rotator™

vacuums.

4 Twist the quick release cord holder to unwrap the

power cord completely. (Fig. 17)

Plug into an electrical outlet and slide the “On/

Off” button down to turn the Sonic Duo™ Pro

on. Use “(I) Hard Floor” mode for hard floor

cleaning. (Fig. 18)

5 Make sure that the Hard Floor Cleaning Pad is

attached to the Sonic Duo™ Pro. This pad has

a “Green” trim and the tag says “Hard Floor

Cleaning Pad”. Attach the side of the Cleaning

Pad with the tag to the back of the Sonic Duo™

Pro. (Fig. 19)

fig. 17

fig. 16

IMPORTANT: When cleaning, do not use the

Sonic Duo™ Pro without attaching a Hard

Floor Cleaning Pad and adding the diluted

cleaning solution to the Reusable Bottle first.

When polishing, do not use the Sonic Duo™

Pro without attaching a Hard Floor Polishing

Pad.

Cleaning Your Hard Floors:

1 To remove the Reusable Bottle, hold it and pull it

up to remove from the unit. (Fig. 14)

2 Remove the “Green” bottle cap. Add 1 part of

the Sonic Activated Hard Floor Cleaner solution

to 7 parts water into the Reusable Bottle. Use the

measuring marks on the Reusable Bottle for easy

measuring and filling. (Fig. 15) Always fill with

cold water first up to the “Water Fill Line”

and then the add the cleaning solution up

to the “Solution Fill Line” to avoid foaming

and to ensure accuracy.

3 Screw the bottle cap on tightly and insert the

Reusable Bottle into the unit upside down. Push

it down to make sure that it is well inserted. You

will hear an audible “Click” when the Reusable

Bottle is inserted properly. (Fig. at the )

IMPORTANT: Do not use on unsealed wood

or unglazed ceramic floors. Do not use on wood

or tile floors that are highly worn, unfinished or

have a wax or oil finish. Surfaces that have been

treated with wax or some no wax floors may be

damaged by the cleaning and polishing solutions

therefore it is always recommended to test an

isolated area of the surface to be cleaned before

proceeding. You should always check the use and

care instructions from the floor manufacturer.

fig. 14 fig. 15

fig. 18

fig. 19

Using Your Sonic Duo™ Pro Carpet, Wood & Hard Floor Cleaner- cont.

9www.sharksonicduo.com

NOTE: The first time that you use the Sonic

Duo™ Pro there may be air in the system

causing a delay for the solution to come out of

the spray nozzle. Hold the spray button down for

5 to 10 seconds until you see the solution come

out.

6 Lightly step on the back of the scrubbing head

to release the handle and move the agitating

Sonic Duo™ Pro back and forth over the area

to clean tough, dried on stains faster and easier.

Repeat until the entire floor surface has been

cleaned. No rinsing is required.

WARNING: Never stand on the Sonic Duo

™

Pro

.

7 Press the Spray Button to apply solution onto the

floor that is to be cleaned. (Fig. 20)

8 If the Reusable Bottle is empty, you can refill it

at any time as long as the Sonic Duo™ Pro is

unplugged from the outlet.

IMPORTANT: Never leave the Sonic Duo™

Pro with a damp/wet cleaning pad on any floor

surface for any amount of time as this may

damage the floor.

9 Once finished, step on the tag of the Hard Floor

Cleaning Pad and lift the unit to remove the pad

from the Sonic Duo™ Pro. (Fig. 21)

fig. 20

fig. 21

Frequently Asked Questions

Q. My Sonic Duo™ Pro leaves a foam on hard

floors.

A. The Sonic Duo™ Pro Hard Floor Cleaning

Pad is likely too saturated. Replace it with a

clean, dry pad.

Q. My floors appear cloudy after cleaning.

A. The Sonic Duo™ Pro Hard Floor Cleaning

Pad may be dirty. Change the pad.

OR

A. The Sonic Duo™ Pro Hard Floor Cleaning

Pad was washed with a powder detergent and

may be damaged and require replacement.

Never use powder detergents. Only use liquid

detergent to launder the cleaning pads.

OR

A. The Sonic Duo™ Pro may have been left

in the same spot for too long with a wet

cleaning pad. Never leave the unit with a wet

pad in one spot for too long.

OR

A. This may be leftover from past cleaners that

were used on the floor surface. Use the Sonic

Duo™ Pro a few more times and see if the

leftover cloudiness is removed. If this does not

work, we suggest rinsing the floor with water

and letting it dry. One or more rinses generally

removes the residue. A more stubborn case

may require you to rinse the floor with a mix

of one part vinegar to 2 parts water. Then use

the Sonic Duo™ Pro again with a clean

pad.

Q. How can I remove tough stains and tough dried

on dirt.

A. To remove tough stains and dried on dirt, we

recommend using the ScrubDuster™ tool with

the Scrubbing Pad. Just attach the pad, extend

the wand and clean away your toughest spots.

(See page 9 for assembly.)

Using Your Sonic Duo™ Pro Carpet, Wood & Hard Floor Cleaner- cont.

10 TOLL FREE: 1-800-798-7398

6 Use the Sonic Duo™ Pro to spread the

polish evenly over the floor. Do not go over an

applied area too frequently. Always leave an

area looking wet. If a section begins to look dry

while polishing, add more Hard Floor Polish to

the area. Repeat until the whole area has been

polished.

7 When going from section to section, do not lift

the Sonic Duo™ Pro to move it, always slide it

to the next section. No rinsing is required.

8 Allow the Hard Floor Polish to dry for at least

1 hour in light traffic areas and a complete 24

hours for the polish to cure before returning to

heavy traffic areas.

9 When finished, turn the unit off and slide and

lift the Sonic Duo™ Pro to remove it from

the area that was just polished. Lay the Sonic

Duo™ Pro on its side and remove the Hard

Floor Polishing Pad by hand. (Fig. 25)

NOTE: Depending on the amount of traffic your

floors sustain, Shark® recommends polishing

every 2 months. Touch up high traffic areas as

needed in-between full floor polishes.

Polishing Your Hard Floors:

1 Vacuum the floor to remove all loose dirt, dust

and grit from the floor surface. For best results,

we recommend that you clean the floor using the

Shark® Hard Floor Cleaner first and allow time

to dry before polishing.

2 Attach the Hard Floor Polishing Pad to the

bottom of the Sonic Duo™ Pro. This pad has a

“Orange” trim and the “Orange” tag says “Hard

Floor Polishing Pad”. (Fig. 22)

3 Lightly step on the back of the scrubbing head to

release the handle.

WARNING: Never stand on the Sonic Duo™

Pro.

4 Carefully, squirt a liberal amount of the Floor

Polish onto an area of the floor to be polished

and place the polishing pad over it before you

start the unit. Make sure that the polishing pad

is saturated and then squirt the polish in 5’x5’

sections. (Fig. 23)

5 Turn the On/Off button to “(I) Hard Floor”

mode. Always squirt the floor polish from a

height of 6 inches above the floor to avoid

splashing the polish over the floor. One bottle is

enough to cover 425 square feet. (Fig. 24)

IMPORTANT: NEVER add the Sonic

Activated Hard Floor Polish to the

Reusable Bottle or run it through the Sonic

Duo™ Pro unit.

fig. 22 fig. 23

fig. 24

fig. 25

Using Your Sonic Duo™ Pro Carpet, Wood & Hard Floor Cleaner- cont.

11www.sharksonicduo.com

IMPORTANT: Do not use on unsealed wood

or unglazed ceramic floors. Do not use on wood

or tile floors that are highly worn, unfinished

or have a wax or oil finish. Surfaces that have

been treated with wax or some no wax floors

may be damaged by the cleaning and polishing

solutions therefore it is always recommended to

test an isolated area of the surface to be cleaned

or polished before proceeding. You should check

the use and care instructions from the floor

manufacturer before cleaning or polishing.

IMPORTANT: Do not use more than one brand

of floor polish to polish one room. Use only

Shark® Hard Floor Polish.

Frequently Asked Questions

Q. Polishing has left my floors streaky or spotty.

A. You should go over the streaky or spotty

area with more polish. Always leave the area

looking very wet, never dry.

Q. There is a footprint, smudge or uneven spot after

or during polishing.

A. You should add more polish to any problem

areas during polishing. Always leave the area

looking very wet, never dry.

Q. I accidentally ran the Shark® Hard Floor Polish

through the Sonic Duo™ Pro and now it is not

working properly.

A. Shark® Hard Floor Polish should always be

squirted directly onto the floor . If it was run

through the unit, you need to flush it out

immediately. Fill the Reusable Bottle with

warm water and spray it through the system

to flush it. Then turn and remove the tip of

the nozzle to clean it. (Fig. 26) Call Customer

Service at 1-800-798-7398 for additional

assistance if necessary.

Using the ScrubDuster™:

Use the ScrubDuster™ with the Scrubbing Pad to

remove tough stains and dried on dirt or the Dusting

Pad to dust around and reach inside the narrowest

crevices for a true Total Clean in every nook and

cranny.

1 Attach one side of the Scrubbing Pad or the

Dusting Pad to the Velcro® strip on the front side

of the ScrubDuster™ and then bring it up and

attach it to the Velcro® strip on the back. Make

sure that the pad is attached tightly.

(Fig. 27, Fig. 28) Extend the wand for easier

reach.

fig. 26

fig. 28

fig. 27

12 TOLL FREE: 1-800-798-7398

General Tips:

• Change the Hard Floor Cleaning Pad frequently for best results.

• Always vacuum floors and carpets before cleaning or polishing.

• If you notice any uneven areas or streaking, DO NOT go over the same area with more polish if the floor

has begun to dry. Wait until the floor polish has totally dried for approximately a day before going over it

again with more polish.

• Never lift the Sonic Duo™ Pro up at the end of a section of flooring that has been polished. Always

slide the unit off the floor and then remove the pad.

• When polishing, you should always leave each section looking wet, never dry, before going to the next

section.

• Try the Pretreater Carpet Stain & Odor Remover to eliminate your toughest stains. Just spray the solution

onto the stain until saturated, allow 5-10 minutes to set and then blot up the stain with a white cloth or

towel. Never scrub the stain, only blot.

Pad Consumption

Hard Floor Cleaning Pad Replace after 20 washes

Hard Floor Polishing Pad Replace after 20 washes

Carpet/Rug Cleaning Pad Replace after 20 washes

Carpet Scrub ‘n Stain

™

Removal Pad Replace after 20 washes

Cleaner Consumption / Usage

Hard Floor Cleaner Use 32 oz. diluted solution per 600 sq. ft.

Hard Floor Polish Use 28 oz. solution per 425 sq. ft.

Activating Pretreater Carpet

Stain & Odor Remover

Fully saturate a spot or stain before blotting

Low Moisture - No Rinse -

Carpet Cleaner

Use 32 oz. diluted solution per 250 sq. ft.

Using Your Sonic Duo™ Pro Carpet, Wood & Hard Floor Cleaner- cont.

13www.sharksonicduo.com

Care and Maintenance

AFTER USE AND STORAGE

1 When you have finished using the Sonic Duo™

Pro, unplug the cord from the outlet and

remove the Carpet/Rug Cleaning Pad, Carpet

Scrub ‘N Stain™ Pad, Hard Floor Cleaning Pad or

Hard Floor Polishing Pad from the unit.

2 Store the Shark® Sonic Duo™ Pro in the

upright position without the Carpet/Rug

Cleaning Pad, Carpet Scrub ‘N Stain™ Pad, Hard

Floor Cleaning Pad or Hard Floor Polishing Pad

on the unit and away from children or high

traffic areas.

3 The Reusable Bottle can be hand washed

ONLY. Never wash the Reusable Bottle in the

dishwasher - it will warp.

CARE FOR YOUR CARPET/RUG CLEANING PAD,

CARPET SCRUB ‘N STAIN

™

PAD, HARD FLOOR

CLEANING PAD AND HARD FLOOR POLISHING

PAD

NOTE: Please note that the Hard Floor Polishing

Pad must be rinsed immediately after use and before

being machine washed with the other pads.

1 We recommend washing your Sonic Duo™ Pro

Hard Floor Cleaning Pads, Hard Floor Polishing

Pads and Carpet/Rug Cleaning Pads separately

from other fabrics to avoid picking up lint. Only

use liquid detergent (no powder detergent).

Do not use any fabric softeners or bleach.

Line dry or dry on a low dryer setting.

2 If there are loose threads on the cleaning or

polishing pad, carefully cut the thread with

scissors. Do not pull on them or cut at the base.

14 TOLL FREE: 1-800-798-7398

To order additional parts and accessories, feel free

to contact us at www.sharksonicduo™.com or

call 1-800-798-7398.

NOTE: Some parts may be available at your local

retailer. Contact customer service for any other

servicing.

Ordering Replacement Parts

1

2

3

4

6

7

8

910 11

13

12

PART PART NO.

1 Hard Floor Cleaning Pad P131WHF

2 Hard Floor Cleaner XHFCB02

3 Hard Floor Polishing Pad P133WSH

4 Hard Floor Polish XSHCB04

5 Carpet/Rug Cleaning Pad P132WCP

6 Carpet Scrub ‘n Stain

™

Removal Pad P138SSC

7 Activating Pretreater, Carpet Stain &

Odor Remover XRUB907

8 Low Moisture - No Rinse - Carpet Cleaner XCPCB03

9 ScrubDuster™ 500FFJ-K450

10 ScrubDuster™ Dusting Pad P134WTUP

11 ScrubDuster™ Scrubbing Pad

P135WSCR

12 Hard Floor Dusting Pad P137WDST

13 Storage Tray XSTRAY400

5

15www.sharksonicduo.com

Troubleshooting Guide

PROBLEM POSSIBLE REASONS & SOLUTIONS

Sonic Duo™ Pro is

squirting foam from the spray

nozzle.

1. The Reusable Bottle is not firmly inserted into the unit. Make sure that you hear

an audible “Click” when you insert the Reusable Bottle into the appliance.

2. There may be air in the system. Hold down the spray button for 5 to 10 seconds

to flush the system.

Sonic Duo™ Pro doesn’t

spray.

1. Make sure that the Reusable Bottle is inserted all the way in. You should hear an

audible “Click” when inserted.

2. Check that there is enough cleaning solution in the Reusable Bottle. If not, add

more.

3. The bottle cap on the Reusable Bottle may need to be cleaned. Remove it from

the Reusable Bottle and rinse it under running water and then replace it onto the

Reusable Bottle.

4. There may be air in the system. Hold down the spray button for 5 to 10 seconds

until solution comes out of the spray nozzle.

5. The colored spray nozzle at the front of the unit where the spray comes out

may be clogged. Clean the spray nozzle by removing it from the unit. To remove

it, grip the small lips at the top and bottom of the spray nozzle and turn

counterclockwise. Run the spray nozzle under warm water to clean it out. Reinsert

the spray nozzle by lining up its grooves with the inside of the nozzle hole. Turn

clockwise until the lips return to the top and bottom positions.

Sonic Duo™ Pro turns off

when the handle is lowered.

1. The Sonic Duo™ Pro automatically turns off when the handle is lowered to

low. This is a safety mechanism to ensure that the machine will turn off if it is

dropped. To keep the Sonic Duo™ Pro on when cleaning under low profile

items, simply twist the handle to the left or right and engage the swivel. When the

handle is swivelled and lowered, the Sonic Duo™ Pro will remain on.

The cap of the Reusable Bottle

is stuck inside the Sonic

Duo™ Pro after the bottle

was removed.

1. To remove the cap, hold center valve of the cap with your fingers and gently pull

it out. If it doesn’t come out easily, use a set of long nose pliers for leverage. Be

careful not to crack the center valve when applying pressure and lifting up.

The Reusable Bottle fell out.

1. The Sonic Duo™ Pro is not meant to be turned upside down. When upside-

down, the Reusable Bottle is at risk for falling out of its cradle. Please do not turn

the Sonic Duo™ Pro upside-down. If it is necessary to turn the unit upside-

down, remove the Reusable Bottle first.

Sonic Duo™ Pro turns off

on its own.

This unit is equipped with an automatic protector. If for some reason your appliance

overheats, the protector will automatically turn the unit off. Should this occur, perform

the following steps to restart the appliance:

1. Move the switch to the “O” (Off) position.

2. Unplug.

3. Allow the unit to cool for around 45 minutes.

4. Plug in.

5. Turn the switch on to restart.

Note: If appliance still does not start, contact Customer Service at:

1-800-798-7398.

16 TOLL FREE: 1-800-798-7398

Notes

17www.sharksonicduo.com

Notes

18 TOLL FREE: 1-800-798-7398

Notes

19www.sharksonicduo.com

FIVE (5) YEARS LIMITED WARRANTY

EURO-PRO Operating LLC warrants this product to be free from defects in material and

workmanship for a period of five (5) years from the date of the original purchase, when utilized for

normal household use, subject to the following conditions, exclusions and exceptions.

If your appliance fails to operate properly while in use under normal household conditions within

the warranty period, return the complete appliance and accessories, freight prepaid. For assistance

with warranty service options or customer support, please call our customer care and product

specialists at 1 (800) 798-7398 or visit our website www.sharksonicduo.com.

If the appliance is found to be defective in material or workmanship, EURO-PRO Operating

LLC will repair or replace it free of charge. Proof of purchase is required and a fee of $19.95 will

apply to cover the cost of return freight. *

The liability of EURO-PRO Operating LLC is limited solely to the cost of the repair or

replacement of the unit at our option. This warranty does not cover normal wear of parts and does

not apply to any unit that has been tampered with or used for commercial purposes. This limited

warranty does not cover damage caused by misuse, abuse, negligent handling or damage due

to faulty packaging or mishandling in transit. This warranty does not cover damage or defects

caused by or resulting from damages from shipping or repairs, service or alterations to the product

or any of its parts, which have been performed by a repair person not authorized by EURO-PRO

Operating LLC.

This warranty is extended to the original purchaser of the unit and excludes all other legal and/or

conventional warranties. The responsibility of EURO-PRO Operating LLC warranty if any, is

limited to the specific obligations expressly assumed by it under the terms of the limited warranty.

In no event is EURO-PRO Operating LLC liable for incidental or consequential damages

of any nature whatsoever. Some states/provinces do not permit the exclusion or limitation of

incidental or consequential damages, so the above may not apply to you.

This warranty gives you specific legal rights, and you may also have other rights which vary from

state to state or province to province.

*Important: Carefully pack item to avoid damage in shipping. Be sure to

include proof of purchase date and to attach tag to item before packing with

your name, complete address and phone number with a note giving purchase

information, model number and what you believe is the problem with the item.

We recommend you insure the package (as damage in shipping is not covered

by your warranty). Mark the outside of your package “ATTENTION CUSTOMER

SERVICE”. We are constantly striving to improve our products, therefore the

specifications contained herein are subject to change without notice.

Product Registration

Please visit www.sharksonicduo.com or call 1-800-798-7398 to register your new Shark® product

within ten (10) days of purchase. You will be asked to provide the store name, date of purchase and model

number along with your name and address.

The registration will enable us to contact you in the unlikely event of a product safety notification. By

registering you acknowledge to have read and understood the instructions for use, and warnings set forth in the

accompanying instructions.

EURO-PRO Operating LLC

U.S.: Newton, MA 02459

Canada: Ville St. Laurent, Québec H4S 1A7

1-800 -798-7398

www.sharksonicduo.com

COPYRIGHT © 2013 EURO-PRO OPERATING LLC

Euro-Pro, Shark, Sonic Duo Pro, ScrubDuster, and Rotator are trademarks of Euro-Pro

Operating LLC. All other brand names may be trademarks of their respective owners.

PRINTED IN CHINA

SP1000.E.131011.2

Illustrations may differ from actual product.