Shark Vac Then Steam Mv2010 Users Manual

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VAC-THEN-STEAM MV2010 MV2010_11_IB_ENG_110103

MV2010 to the manual aa1721d9-ed23-473d-97ae-55faca0cd835

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MV2010

OWNER’S GUIDE

VAC-THEN-STEAM™

www.SharkVacThenSteam.com

MV2010_11_IB_ENG_110103.indd 1 11-01-03 1:26 PM

WHEN USING YOUR SHARK® VAC-

THEN-STEAM™, BASIC SAFETY

PRECAUTIONS SHOULD ALWAYS

BE FOLLOWED, INCLUDING THE

FOLLOWING:

WARNING:

TO REDUCE

THE RISK OF FIRE, ELECTRIC

SHOCK OR INJURY READ ALL

INSTRUCTIONS BEFORE USING

YOUR VAC-THEN-STEAM™.

DANGER OF SCALDING.

Please use caution when using the

steam function. The steam emitted

from the appliance is very hot.

8. To protect against a risk of electric shock,

DO NOT immerse the appliance into

water or any other liquids.

9. DO NOT handle plug or appliance

with wet hands or operate appliance

without shoes.

10. DO NOT pull or carry by power cord, use

power cord as a handle, close a door on

the power cord, or pull the power cord

around sharp edges or corners. Do not

run appliance over cord. Keep power

cord away from heated surfaces.

11. DO NOT unplug by pulling on power

cord. To unplug, grasp the plug not

the power cord. Do not use extension

cords or outlets with inadequate current

carrying capacity.

12. DO NOT put any objects into the unit

openings. Do not use the unit if any

opening is blocked; keep free of dust,

lint, hair and anything that may reduce

airflow.

13. DO NOT put hands or feet under the Vac-

Then-Steam™. Unit gets very hot and may

burn.

14. Use ONLY on flat, horizontal surfaces. Do

not use on walls, counters or windows.

15. DO NOT use on leather, wax polished

furniture and floors, synthetic fabrics,

velvet or other delicate, steam sensitive

materials.

16. DO NOT add cleaning solutions, scented

perfumes, oils or any other chemicals to

the water used in this appliance as this

may damage the unit or make it unsafe

for use and void the warranty. If you live

in a hard water area, we recommend

using distilled water in your Vac-Then-

Steam™.

17. When in use, NEVER turn the appliance

over or on its side. NEVER DIRECT

STEAM TOWARDS PEOPLE, ANIMALS

OR PLANTS.

18. NEVER LEAVE THE CLEANING UNIT IN

ONE SPOT ON ANY SURFACE FOR ANY

PERIOD OF TIME WHEN MICRO-FIBER

PAD IS ATTACHED.

1. Use the system only for its

intended use.

2. DO NOT use outdoors. Use only

on dry, indoor surfaces.

3. DO NOT leave the appliance unattended

when plugged in. Always unplug the

power cord from the electrical outlet

when not in use and before servicing.

4. DO NOT allow the appliance to be used

by children. Close attention is necessary

when used by or near children, pets or

plants.

5. DO NOT operate the appliance with a

damaged plug or cord, or if the unit has

been dropped, damaged, left outdoors

or dropped into water. To avoid the risk

of electric shock, do not disassemble or

attempt to repair the appliance on your

own. Return the appliance to EURO-

PRO Operating LLC (see warranty)

for examination and repair. Incorrect

re-assembly or repair can cause a risk of

electrical shock or injury to persons when

the appliance is used.

6. Use only as described in this manual.

7. Use only manufacturer’s recommended

accessories and replacement pads.

IMPORTANT SAFETY INSTRUCTIONS

For Household Use Only

TOLL FREE: 1-800-798-7398

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19. Carefully remove the micro-fiber pad

immediately after you have unplugged

and allowed the appliance to cool.

20. When cleaning the appliance, unplug the

power cord from the electrical outlet and

clean with a dry or damp cloth. Do not

pour water or use alcohol, benzene or

paint thinner on the unit.

21. Extreme caution should be exercised

when using this appliance to clean stairs.

22. Never use Steam function without micro-

fiber pad attached.

23. Keep your work area well lit.

24. Store appliance indoors in a cool,

dry place.

25. To avoid circuit overload, do not operate

another appliance on the same socket

(circuit) as the cleaning unit.

26. If an extension cord is absolutely

necessary, an extension cord rated a

minimum of 15 ampere, 14 gage cord

should be used. Cords rated for less

amperage may overheat. Care should be

taken to arrange cord so that it cannot be

pulled or tripped over.

27. DO NOT store unit with damp/wet micro-

fiber cleaning pad attached.

28. DO NOT use the vacuum cleaner without

dust cup and filter in place.

29. DO NOT vacuum up any liquids.

30. DO NOT pick up anything that is burning

or smoking such as cigarettes, matches

or hot ashes.

31. To reduce the risk of fire DO NOT use to

pick up flammable or combustible liquids

such as gasoline or use vacuum in areas

where flammable or combustible fumes

may be present.

32. DO NOT pick up toxic solutions such as

chlorine bleach, ammonia or drain cleaner

with the cleaning unit.

33. DO NOT use in an enclosed space

where vapors are present from paint,

paint thinner, mothproofing substances,

flammable dust or other explosive or

toxic materials.

34. DO NOT run the cleaning unit over large-

sized objects.

www.SharkVacThenSteam.com

35. DO NOT pick up hard or sharp objects

such as glass, nails, screws or coins that

could damage the cleaning unit.

36. DO NOT place appliance on unstable

surfaces such as chairs or tables.

37. DO NOT allow the cleaning unit to be

used as a toy.

38. Close attention is necessary when used

near children.

39. Keep hair, loose clothing, fingers and all

parts of the body away from openings

and moving parts.

40. Turn off all controls before plugging or

unplugging your Vac-Then-Steam™.

WARNING: Your appliance is designed

to clean non-carpeted, sealed hard floor

surfaces that will withstand high heat. Do

not use on unsealed wood or unglazed

ceramic floors, on surfaces that have

been treated with wax or on some no

wax floors. The sheen may be removed

by the heat and steam action. It is always

recommended to test an isolated area

of the surface to be cleaned before

proceeding. We also recommend that

you check the use and care instructions

provided by the floor manufacturer.

POLARIZED PLUG

TO REDUCE THE RISK OF ELECTRIC

SHOCK, this appliance has a polarized

plug (one blade is wider than the other).

As a safety feature, this plug will fit into a

polarized outlet only one way. If the plug

does not fit fully into the outlet, reverse

the plug. If it still does not fit, contact a

qualified electrician. DO NOT ATTEMPT

TO DEFEAT THIS SAFETY FEATURE.

SAVE THESE

INSTRUCTIONS

MV2010_11_IB_ENG_110103.indd 3 11-01-03 1:26 PM

TOLL FREE: 1-800-798-7398

THIS BOOK COVERS MODEL NUMBER:

MV2010 11

TECHNICAL SPECIFICATIONS

Voltage: 120V., 60Hz.

Power: 1550 Watts

Water

Capacity: 300 ml (10 oz.)

Thank you for purchasing the

Shark® Vac-Then-Steam™,

the complete bare floor

cleaning system.

The unique steam technology,

turns simple tap water into

super-heated steam that infuse

the micro-fiber pads for chemical

free cleaning. Only this method

creates and delivers 212°F

steam that is effective enough

to clean and sanitize all your

hard floor surfaces. The Shark®

Vac-Then-Steam™ can help you

achieve a truly clean and healthy

environment for you and

your family.

Steam Technology

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TOLL FREE: 1-800-798-7398

1

www.SharkVacThenSteam.com

English

Contents

Getting Started: Assembly ................................................2

Getting Started: Mode Controls ......................................4

Vacuum Mode .........................................................................5

Steam Mode ............................................................................8

Maintaining Your Vac-Then-Steam™ ..............................12

Troubleshooting Guide .......................................................14

Warranty and Registration ................................................15

Visit SharkVacThenSteam.com for more

helpful hints and support.

MV2010_11_IB_ENG_110103.indd 1 11-01-03 1:26 PM

2TOLL FREE: 1-800-798-7398

Getting Started: Assembly

When assembling your Vac-Then-Steam™

there may be a little water in or around

the water tank. This is because we

quality test all our Shark products before

distributing them, so you get a quality

Shark® Vac-Then-Steam™.

h Mop Handle

i Quick Release Swivel Cord Wrap

j Cord Clip

k Telescopic Handle Latch

l Carry Grip

m Vacuum and Steam Mode Panel

n Water Tank Cap

o Water Tank Viewing Window

p Post-Motor Filter Access

q Dust Cup

a Telescopic Handle

b Cleaning Unit with Dust Cup

c 2 All-Purpose Cleaning Pads and

1 Heavy Duty Cleaning Pads

d Steam Frame

e Filling Flask

f 1 Replacement Post-Motor Filter

g 1 Replacement Dust Cup Filters Set

b

a

d

g

f

e

i

h

k

l

m

q

p

o

n

j

c

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3

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English

ASSEMBLY

1 Slide the Telescopic Handle into the

cleaning unit until it locks into place.

Once in position, you never have to

remove the handle.

2 For your comfort, you can adjust the

height of the handle. To do so pull

the latch down on the handle tube

90 degrees to the open position.

Holding the handle, extend the tube

to the height that is right for you and

then close latch to lock into position.

3 Wrap cord around cord holders and

secure plug to cord.

NOTE: The Vac-Then-Steam™, is a

complete bare-floor cleaning and

sanitizing system. It comes “vacuum-

ready” out of the box.

QUICK TIP: For easier pushing and

pulling, extend the height of the

handle by using the telescopic latch

on the pole.

123

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4TOLL FREE: 1-800-798-7398

Getting Started: Vacuum and Steam Panel

OPERATING IN VACUUM MODE:

1 Remove steam pad and frame,

if attached. See page 8 for

instructions. Vacuum will not activate

if steam frame is attached.

2 SLIDE THE TOGGLE SWITCH UP to

expose the vacuum power button.

3 Press the VACUUM POWER BUTTON

to the ON “I” position to activate

the vacuum.

OPERATING IN STEAM MODE:

1 Attach steam pad and frame.

Steam mode will not work if the pad

and frame are NOT attached. See

page 8 for assembly instructions.

2 Fill the water tank.

SLIDE THE TOGGLE SWITCH DOWN

to expose the Steam Power button

3 Press the STEAM POWER BUTTON

to the ON “I” position. The button

will be illuminated red when steam

mode is activated.

4 Wait 30 seconds to heat water, then

TILT HANDLE BACK TO ACTIVATE

STEAM PUMP.

The Vac-Then-Steam™ has two

operating modes: 1

2

3

VACUUM MODE:

STEAM MODE:

1

2

3

DO NOT USE STEAM PAD AND

FRAME IN VACUUM MODE

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TOLL FREE: 1-800-798-7398

5

www.SharkVacThenSteam.com

English

3 Place your foot lightly on the top

of the cleaning unit base. Tilt the

cleaning unit back. Vacuum your

floors.

IMPORTANT: Vacuum all surfaces

first before steam-cleaning to

avoid condensation build-up. Avoid

vacuuming after steam mopping.

NOTE: If you vacuum and then

steam-clean one room, before

moving on to the next, wait 10

minutes for the condensation to

clear before vacuuming again.

USING VACUUM MODE

1 Pull and twist the quick release cord

holder to unwrap the power cord

completely. Plug in the unit.

2 To vacuum, slide the toggle switch

until the vacuum power button is

exposed. Press the vacuum power

mode button to the ON “I” position.

IMPORTANT: You cannot use the

vacuum function if the frame and

pad are attached to the base of the

cleaning unit.

NOTE: Only vacuum sealed and

non-carpeted bare floor surfaces.

Refer to floor manufacturer

guidelines and warnings.

Vacuum Mode

After inserting the telescopic handle,

your cleaning system is vacuum-ready.

Begin vacuuming your hard-surface

floors by tilting the cleaning unit back

and pressing the vacuum power button.

3

1

2

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6TOLL FREE: 1-800-798-7398

Vacuum Mode

STORAGE

1 Place your foot lightly on the top of

the base. Tilt cleaning unit into the

upright position.

2 Turn OFF “O” the vacuum power

button and unplug the unit.

3 Wrap cord around cord holders and

secure plug. Store cleaning unit in an

upright position.

IMPORTANT:

Always carry

the Vac-Then-

Steam™ by the

cleaning unit

collar; rather

than by the

handle.

1

2

3

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TOLL FREE: 1-800-798-7398

7

www.SharkVacThenSteam.com

English

EMPTYING THE DUST CUP

1 Press the dust cup latch at the

bottom of the canister upward. Pull

the dust cup assembly out and down.

2 Twist dust cup cover counter-

clockwise to open.

3 Tap canister gently over trash

receptacle to empty.

EMPTYING THE CONE FILTER

Over time the debris may gather in

the cone filter of your Vac-Then-

Steam™. Clean the filter often for

optimal suction performance.

1 Lift the filter frame out from the top

of the dust cup and remove the two

filter layers from the filter frame.

2 Tap filter canister gently over trash

receptacle to empty debris from the

conical filter.

Reattach the filter frame.

3 To reattach the dust cup cover, align

the indicators that are printed on the

rear of the dust cup and cover. Turn

the cover clockwise and make sure

the solid arrows are aligned before

reinserting the dust cup into the

vacuum.

4 To replace the dust cup in to the unit,

gently push the dust cup assembly

up and in. The dust cup will click

into place.

1

1

2

2

3

3

4

EMPTYING THE DUST CUP

EMPTYING THE CONE FILTER

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8TOLL FREE: 1-800-798-7398

3 Place the cleaning unit onto the

Steam Frame. THE UNIT MUST BE

UPRIGHT.

IMPORTANT: Steam frame and pad

must be attached to the cleaning unit

in order to use the steam function.

Steam Mode

ASSEMBLY

1 Attach a steam pad onto the bottom

of the steam frame, matching the

hook and loop fasteners.

2 Place the steam frame/pad assembly

on the floor with the magnetic

connections facing up.

1

3

2

MAGNETIC

CONNECTIONS

MV2010_11_IB_ENG_110103.indd 8 11-01-03 1:26 PM

TOLL FREE: 1-800-798-7398

9

www.SharkVacThenSteam.com

English

NOTE: If you live in a hard water

area, we recommend using distilled

water in your Vac-Then-Steam™.

FILLING THE WATER TANK

1 Keep the cleaning unit in the upright

position to add water. Turn the water

tank cap counter-clockwise and

remove from the tank.

2 Use the filling flask and pour water

into the tank. Do not overfill. Replace

the cap on the water tank by turning

cap clockwise and tightening.

2

1

Do not use chemicals or

detergents in your

Vac-Then-Steam™. You only

need water to achieve

super-heated, sanitizing

steam.

MV2010_11_IB_ENG_110103.indd 9 11-01-03 1:26 PM

10 TOLL FREE: 1-800-798-7398

Steam Mode

STEAM CLEANING

1 Plug in the cleaning unit. Slide

the toggle switch to expose the

steam power button.

2 Press the steam power button to the

ON “I” position. The illuminated red

light indicates that the “boiler” is on.

Wait 30 seconds for the water to

heat up and for steam to be ready.

3 Place your foot lightly on the top of

the base. TILT HANDLE BACK TO

ACTIVATE STEAM PUMP.

4 Push handle upright to stop steam.

NOTE: Check water level and fill

anytime throughout the cleaning

process to maintain optimal steam.

2

3

1

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TOLL FREE: 1-800-798-7398

11

www.SharkVacThenSteam.com

English

STORAGE

1 Unplug and turn the unit OFF “O”.

Press your foot on the steam frame.

Separate steam pad from steam

frame.

2 Remove the water tank cap and

empty water tank.

3 Wrap cord securely around cord

management hooks.

CAUTION: Use caution when

handling the steam frame. Magnetic

connections on the frame retain heat.

1

2

3

2

1

CARE OF YOUR MICRO-FIBER

CLEANING PAD

1 Wash pads in warm water. Wash

separately from other laundry. Only

use liquid detergent (no powder

detergent). Do not use fabric

softeners. Line dry or dry on a low

dryer setting.

2 If there are loose threads on the

pad carefully cut the threads with

scissors. Do not pull on them or cut

at the base.

MV2010_11_IB_ENG_110103.indd 11 11-01-03 1:26 PM

12 TOLL FREE: 1-800-798-7398

Maintaining Your Vac-Then-Steam™

CARE OF YOUR DUST CUP FILTERS

1 Unplug and turn OFF “O” the

vacuum. Pull out the dust cup. See

page 7 for instructions.

Lift the filter frame out from the top

of the dust cup. Remove the two

filter layers from the filter frame.

2 Thoroughly rinse the two filters in

lukewarm water. Squeeze out any

excess water. Air dry for 24 hours

before reusing.

3 Insert a dry filter set into the filter

frame. The order of the filters

impacts your dust cup performance.

Make sure the thick filter is on the

bottom and the thin filter is on top.

Put the frame with the filter set back

into the top of the dust cup.

RECOMMENDED MAINTENANCE

SCHEDULE: Using only water,

thoroughly rinse filters every 3

months and dry for 24 hours.

Replace filter set in the Vac-Then-

Steam™ once a year. More regular

filter care or replacement may be

required with excessive use.

2

3

1

24

Thin Filter

Thick Filter

Replacement filter sets have

been provided with your

product. Use one of the

replacement filter sets when

another set is drying.

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TOLL FREE: 1-800-798-7398

13

www.SharkVacThenSteam.com

English

POST-MOTOR FILTER

1 Twist the Shark® logo knob on the

post-motor cover counter-clockwise

to release cover.

2 Use both hands to grip cover on both

sides and pull cover toward you.

Gently peel the filter off the inside of

the cover. Thoroughly rinse the filter

in lukewarm water. Squeeze out any

excess water. Air dry for 24 hours

before reusing.

3 Insert a dry filter into the inside of

the cover. Snap cover onto the

Vac-Then-Steam™.

Twist the Shark® logo knob clockwise

to secure cover.

NOTE: Using only water, thoroughly

rinse filter every 3 months and dry

for 24 hours. Replace filter in the

Vac-Then-Steam™ once a year. More

regular filter care or replacement

may be required with excessive use.

DO NOT use a hair dryer or any other

forced hot air to dry any of the filters.

NOTE: Any other servicing should be

performed by an authorized service

representative

ORDERING REPLACEMENT PARTS

Go to www.SharkVacThenSteam.com

to find replacement filters,

accessories, and micro-fiber pads.

2

1

3

A replacement post-motor

filter has been provided

with your product. Use the

replacement filter while the

other is drying.

MV2010_11_IB_ENG_110103.indd 13 11-01-03 1:26 PM

14 TOLL FREE: 1-800-798-7398

Troubleshooting Guide

Visit SharkVacThenSteam.com for more helpful hints

and support.

PROBLEM POSSIBLE REASONS & SOLUTIONS

The Vac-Then-Steam™

will not turn on.

Your Vac-Then-Steam™ should be securely plugged into a

120V AC electrical outlet only.

Check your fuse or breaker.

Switch Steam or Vacuum Power button to the ON “I”

position.

The Vac-Then-Steam

™

will not make steam.

Make sure the water tank is filled to the indicated fill line.

Attach Steam Pad and Frame to base of the unit.

Switch Steam Power button to the ON “I” position.

TILT MOP HANDLE BACK TO GENERATE STEAM.

The Vac-Then-Steam

™

leaves water on the floor.

Check to see if your micro-fiber cleaning pad has absorbed

too much moisture. We recommend you unplug the

Vac-Then-Steam™ and replace the micro-fiber cleaning pad.

Make sure the steam pad is attached correctly.

Wait 30 seconds after switching Steam Power button

ON “I” before mopping, allowing water to heat to a 212°

sanitizing steam. If the unit is not allowed to heat properly,

some water may be emitted.

The Vac-Then-Steam

™

is hard to push.

Make sure the steam pad is attached correctly.

Check to see if the cleaning pad is excessively dirty. Replace

if the pad is too dirty or wet.

Try increasing the height of the pole for better leverage by

rasing the height of the telescopic pole.

The Vac-Then-Steam

™

is not picking up dirt.

Check filters to see if they need cleaning. Follow instruc-

tions for rinsing and drying the filters before re-inserting

back into the unit. (See “Maintenance” sections for

instructions.)

Dust cup may be full. Empty the dust cup.

Check nozzle at the cleaning base for blockages. Clear

blockages if required.

MV2010_11_IB_ENG_110103.indd 14 11-01-03 1:26 PM

TOLL FREE: 1-800-798-7398

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English

OWNERSHIP REGISTRATION CARD FOR

CANADIAN CONSUMERS ONLY

Please complete and return within ten (10) days of purchase. The registration will enable

us to contact you in the event a product defect is discovered. By returning this card you

acknowledge to have read and understood the instructions for use, and warnings set

forth in the accompanying instructions.

RETURN TO: EURO-PRO Operating LLC, 4400 Bois Franc, St. Laurent, Quebec H4S 1A7

PURCHASER: ……………………..............................………………………………………………………………………............

ADDRESS: ……………………………………..............................…………………………………………………………...............

DATE OF PURCHASE: ………..............................…………….. MODEL: ………………...................................

NAME AND ADDRESS OF STORE: ……..............................……………………………………………………………..

ONE (1) YEAR LIMITED WARRANTY

EURO-PRO Operating LLC warrants this product to be free from defects in material and

workmanship for a period of one (1) year from the date of the original purchase, when utilized for

normal household use, subject to the following conditions, exclusions and exceptions.

If your appliance fails to operate properly while in use under normal household conditions

within the warranty period, return the complete appliance and accessories, freight prepaid. For

Customer Service support, call 1 (800) 798-7398 or visit our website SharkVacThenSteam.com.

If the appliance is found to be defective in material or workmanship, EURO-PRO Operating

LLC will repair or replace it free of charge. Proof of purchase date and a check made payable

to EURO-PRO Operating LLC in the amount of $19.95 to cover the cost of return shipping and

handling must be included.*

The liability of EURO-PRO Operating LLC is limited solely to the cost of the repair or

replacement of the unit at our option. This warranty does not cover normal wear of parts and

does not apply to any unit that has been tampered with or used for commercial purposes. This

limited warranty does not cover damage caused by misuse, abuse, negligent handling or damage

due to faulty packaging or mishandling in transit. This warranty does not cover damage or

defects caused by or resulting from damages from shipping or repairs, service or alterations to

the product or any of its parts, which have been performed by a repair person not authorized by

EURO-PRO Operating LLC.

This warranty is extended to the original purchaser of the unit and excludes all other legal and/

or conventional warranties. The responsibility of EURO-PRO Operating LLC warranty if any,

is limited to the specific obligations expressly assumed by it under the terms of the limited

warranty. In no event is EURO-PRO Operating LLC liable for incidental or consequential

damages of any nature whatsoever. Some states/provinces do not permit the exclusion or

limitation of incidental or consequential damages, so the above may not apply to you.

This warranty gives you specific legal rights, and you may also have other rights which vary from

state to state or province to province.

*Important: Carefully pack item to avoid damage in shipping. Be sure to include proof of

purchase date and to attach tag to item before packing with your name, complete address and

phone number with a note giving purchase information, model number and what you believe

is the problem with the item. We recommend you insure the package (as damage in shipping

is not covered by your warranty). Mark the outside of your package “ATTENTION CUSTOMER

SERVICE”. We are constantly striving to improve our products, therefore the specifications

contained herein are subject to change without notice.

MV2010

MV2010_11_IB_ENG_110103.indd 15 11-01-03 1:26 PM

Euro-Pro Operating LLC

US: Newton, MA 02459

CAN: Ville St-Laurent, QC H4S 1A7

1-800-798-7398

www.SharkVacThenSteam.com

Copyright © 2011 Euro-Pro Operating LLC

Printed in China

Illustrations may differ from actual product.

MV2010.E.110103

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