Sharp AL 1035 WH A User Manual To The Ee8c4a25 6e16 4723 A472 242b459e627d

User Manual: Sharp AL-1035-WH A to the manual

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Model: AL-1035-WH

AL-1035-WH A

DIGITAL MULTIFUNCTIONAL SYSTEM

OPERATION GUIDE

1

CONTENTS

1BEFORE USING THE MACHINE

PART NAMES AND FUNCTIONS ..................... 3

●OPERATION PANEL ........................................5

POWER ON AND OFF....................................... 6

●POWER ON ......................................................6

●POWER OFF ....................................................6

LOADING PAPER.............................................. 7

●PAPER..............................................................7

●PAPER FEEDING.............................................9

OPERATION IN COPY, PRINT AND SCAN

MODE............................................................... 10

SOFTWARE INSTALLATION.......................... 11

●BEFORE SOFTWARE SETUP.......................11

●SOFTWARE INSTALLATION .........................12

●CONNECTING TO THE COMPUTER ............14

2COPY FUNCTIONS

NORMAL COPYING ........................................ 15

●MAKING A COPY DARKER OR LIGHTER ....16

●SETTING THE NUMBER OF COPIES ...........16

REDUCTION/ENLARGEMENT ....................... 17

●MANUAL RATIO SELECTION........................17

CONVENIENT COPY FUNCTIONS................. 18

●COPYING TWO ORIGINALS ONTO A SINGLE

SHEET OF PAPER (2 IN 1 Copy) ..................18

●ID CARD COPY ..............................................19

3PRINTER FUNCTIONS

BASIC PRINTING ............................................ 20

●ACCESSING THE PRINTER DRIVER FROM

THE "START" BUTTON..................................21

PRINTER DRIVER SETUP SCREEN .............. 22

SETTING ADVANCED PRINTER FUNCTIONS

.......................................................................... 23

●PRINTING MULTIPLE PAGES ON ONE PAGE

(N-Up Printing) ................................................23

●FITTING THE PRINTED IMAGE TO THE

PAPER (Fit To Paper Size).............................24

●ROTATE THE PRINTED IMAGE 180

DEGREES (Rotate 180 degrees) ...................24

●ENLARGING/REDUCING THE PRINTED

IMAGE (Zoom)................................................25

●ADJUSTING THE IMAGE EXPOSURE (image

adjustment) .....................................................25

●ADDING A WATERMARK TO PRINTED

PAGES (Watermark)...................................... 26

SAVING FREQUENTLY USED PRINT

SETTINGS ....................................................... 27

●SAVING SETTINGS AT THE TIME OF

PRINTING (Custom Settings) ........................ 27

4SCANNER FUNCTIONS

SCANNING OVERVIEW.................................. 28

SCANNING FROM THE MACHINE (SCAN to

USB)................................................................. 29

SCANNING FROM THE TWAIN COMPLIANT

APPLICATIONS (PC scanning) ..................... 30

●SCANNER DRIVER SETTINGS .................... 31

●PREVIEW SCREEN ...................................... 32

5TROUBLESHOOTING

TROUBLESHOOTING..................................... 33

●MACHINE/COPYING PROBLEMS................ 34

●SOFTWARE INSTALLATION PROBLEMS ... 36

●PRINTING AND SCANNING PROBLEMS .... 38

MISFEED REMOVAL ...................................... 41

INDICATOR DISPLAY OF THE MACHINE

STATUS AND SOLUTION............................... 42

ERROR CODE AND SOLUTION..................... 43

6ROUTINE MAINTENANCE

REPLACING TONER CARTRIDGES.............. 45

REPLACING DRUM CARTRIDGES................ 46

CLEANING THE DOCUMENT GLASS AND

DOCUMENT COVER....................................... 47

CARTRIDGE CLEANING MODE .................... 47

ABOUT SUPPLIES.......................................... 48

2

INTRODUCTION

This Operation Guide describes how to use the AL-1035-XX digital multifunctional system. Please substitute the

name of your model for "XX".

• For any "AL-XXXX" in this manual, please replace the "XXXX" with your model.

• The screen images and steps in this manual are for the Windows XP version. The screen images for other

Windows versions may be different.

• For the information on the operating system, please refer to your operating system manual or online Help.

• This manual has been prepared to cover as many issues as possible. If you have any questions, please contact

the dealer or nearest authorized service representative.

• This product has undergone strict quality control and inspection procedures. In the unlikely event that a defect or

other problem is discovered, please contact your dealer or nearest authorised service representative.

• Aside from instances provided for by law, SHARP is not responsible for failures occurring during the use of the

product or its options, or failures due to incorrect operation of the product and its options, or other failures, or for

any damage that occurs due to use of the product.

The display screens, messages, and key names shown in this Guide may differ from those on the actual machine

due to product improvements and modifications.

Note

Warning

• Reproduction, adaptation or translation of the contents of this guide without prior written permission is prohibited, except as

allowed under copyright laws.

• All information in this guide is subject to change without notice.

3

1Chapter 1

BEFORE USING THE MACHINE

This chapter contains basic information that should be read before using the machine.

PART NAMES AND FUNCTIONS

Exterior

Document cover

Open this cover to make copies from the document

glass.

Document glass

Place an original that you wish to scan face down

here. (Page 15)

Scanner document glass locking handle

Feed tray

Expand this tray to place paper. (Page 9)

Operation panel

It contains the operation keys and indicators and is

used to select functions and enter the number of

copies. (Page 5)

Power line connector

USB 2.0 connector (A type)

It is used to connect the USB device (USB

memory) to the machine to use the "SCAN to

USB" function. (Page 29)

USB 2.0 connector (B type)

It is used to connect the machine to your computer

to use the print and scan functions.

(Page 14)

Power switch

Press to turn the machine power on and off.

(Page 6)

Output tray

Pull this tray out to receive the finished document.

Handle

Pull this handle to move the machine easily.

11

3

1

2

3

4

5

6

7

8

10

11

4

BEFORE USING THE MACHINE

Interior

Support bar

Support the machine cover with this bar when

replacing the toner cartridge and drum cartridge.

To close the machine cover, support the cover with

your right hand, gently lift the green-marked

support bar and pull to the half-close position, and

then gently lift the bar again until the cover is

completely closed.

Toner cartridge

It contains toner. When the machine runs out of

toner, please replace with a new toner cartridge.

(Page 45)

Drum cartridge

Copy images are formed on the drum cartridge.

When the drum cartridge reaches life, please

replace with a new drum cartridge.(Page 46)

14

13

12

12

13

14

5

BEFORE USING THE MACHINE

OPERATION PANEL

Alarm indicator

[ ] "Toner cartridge replacement required"

indicator(Page 45)

[ ] "Drum cartridge replacement required"

indicator(Page 46)

[ ] "Misfeed" indicator(Page 42)

Density key ( )/Indicator

It is used to adjust the MANUAL or PHOTO

exposure level.(Page 16)

Mode select key ( )

Press the mode select key

()

, you can select the

ratio (100

%

, A5

X

A4, A4

X

A5 and 50

%

), ID MODE

and 2-in-1 mode.

(Page 17, Page 18, Page 19)

LED indicator

It is used to indicate the number of copies, "out of

paper", "misfeed" and error code. (Page 42)

Copy Count key ( )

It is used to set the number of copies.(Page 15)

Photo mode key ( )/Indicator

Press the [PHOTO MODE] key () to copy the

image originals (e.g., photo). (Page 16)

Clear key ( )

It is used to clear the displayed number of copies

or to terminate a copying task. The total number

will be displayed if you press and hold this

key.(Page 6)

SCAN to USB key

Press this key to scan the originals to the USB

device (USB memory). (Page 29)

Copy Start key ( )

Press this key to copy start. (Page 15)

1

2

3

4

5

6

7

8

6

POWER ON AND OFF

The power switch is at the right side of the machine.

POWER ON

Turn the power switch to the "ON"

position.

It takes about several

seconds for the machine

to warm up. The machine

can start copying only

after warm-up.

However, you can

change settings and

press the [COPY

START] key ( ) during

warm-up. The copying

will start immediately

after warm-up.

POWER OFF

Be sure to turn the power switch to the

"OFF" position when it is not being used.

When the machine is

powered off during an

operation, misfeed may

occur, and the task being

processed will be

cancelled.

Auto power shut off

The auto power shut off mode helps to reduce the total power consumption and the running cost. It also helps to

save natural resources and reduces environmental pollution.

If no operation is performed in 3 minutes when the machine is on, the machine will automatically enter auto power

shut off mode (The 100% ratio indicator will flash, and all the other indicators will be off). To restore normal

operation, press any key on the operation panel. The normal mode will be resumed when the machine receives any

printing task.

“ON”

“OFF”

• Upon the startup of the machine, or when the [CLEAR] key ( ) is pressed twice, the machine will be restored

to its initial settings. When the machine is restored to its initial settings, all the settings and selected functions

will be cancelled.

• If no operation is performed in 3 minutes, the machine will automatically enter auto power shut off mode.

• When the machine restores to the initial status after resolving the misfeed, do not turn off the power supply.

Note

Initial setting

Upon the startup of the machine, or when the [CLEAR] key ( )is pressed twice, or when it has been left

untouched for 1 minute after finishing a task, the machine will be restored to its initial settings.

Copy ratio: 100%, Exposure:3

Copy count: 0, All special copier modes: OFF

7

LOADING PAPER

When there is no paper on the feed tray, the "paper required" indicator ( ) will be on.

The output tray must be expanded before normal copying or printing operations, otherwise, the machine will not

warm up.

PAPER

To achieve the best result, please use the paper recommended by SHARP.

*1 When printing a large amount of copies or using the 80g/m2 paper, empty the output tray every time when 10 sheets have been

printed. Otherwise, a pile-up error may occur.

*2 The quantity of paper loadable to the feed tray differs for different paper weights.

*3 If a feeding error occurs when using thick paper, you will need to load the paper one sheet at a time into the feed tray.

*4 Appliable for the inch system.

Special paper

Please observe the following standards when using special paper.

●When using paper not recommended by SHARP, please operate in single-sheet mode (do not try to

perform continuous copying or printing)

●There are many types of special paper, some of which cannot be used in this machine. Before using

special paper, please contact the authorized service department.

●Before using paper not recommended by SHARP, please carry out a copying test to check if it is suitable.

Paper type Size Weight Capacity

Standard paper A4

A5

A6

8.5 × 11*4

5.5 × 5.5*4

56g/m2 to 80g/m2 *140 pieces *2

(Standard paper:

80g/m2, the feeding

height shall be less

than the paper guide

size limit.)

Recycled paper

Thick paper*391g/m2 to 128g/m2 –

Thin paper 56g/m2 to 59g/m2–

Labels – – –

8

BEFORE USING THE MACHINE

Print side face up

Load the paper with the print side face up according to the paper type.

Paper that cannot be used

• Special media for inkjet printers (fine paper, glossy

paper, glossy film, etc.)

• Carbon paper or thermal paper

• Irregularly shaped paper

• Pasted paper, stapled paper, paper with clips

• Damp paper

• Paper with folds marks, torn paper or curled paper

• Paper with a wave-like pattern due to moisture

absorption

• Transparent film

• Thin paper less than 56g/m2

• Paper that is 128g/m2 or heavier

Non-recommended paper

• Iron-on transfer paper

• Paper which reverse side has been printed by other

printer or multifunctional device

• Paper which printing surface has been printed by

another printer or multifunctional device

• Perforated paper

• Postcards without folds

• Various types of plain paper and special media are sold. Some types cannot be used with the machine. Contact your

dealer or nearest authorised service representative for advice on using these types of paper.

• The image quality and toner fusibility of paper may change due to ambient conditions, operating conditions, and paper

characteristics, resulting in image quality inferior to that of SHARP standard paper. Contact your dealer or nearest

authorised service representative for advice on using these types of paper.

• The use of non-recommended or prohibited paper may result in skewed feeding, misfeeds, poor toner fusing (the toner

does not adhere to the paper well and can be rubbed off), or machine failure. Before using non-recommended paper,

check if printing can be performed properly.

9

BEFORE USING THE MACHINE

PAPER FEEDING

Ensure that the machine is not printing or copying, and carry out paper feeding according to the following steps.

Feeding the feed tray

1Expand the feed tray.

2Adjust the paper guide to the proper

position according to the paper size.

3Load the paper onto the feed tray.

Open the paper package,

flip the paper fully, and

then load into the tray.

4Place the paper completely on the

feed tray.

5

• The loaded paper cannot exceed the limit of

the paper guide (max. 40 pieces).

• Do not add paper onto the loaded paper.

Otherwise, several pieces of paper will be

fed into the machine at one time.

• To add paper, remove the paper remaining

on the feed tray and combine them into one

stack before loading. The size and type of

the added paper shall be consistent with

the previous one.

• Do not use paper smaller than the size of

the original. Otherwise folding or an

incomplete image may be resulted in.

• Do not use paper that has been printed by

another printer or multifunction device.

Otherwise, a folded or corrupted image

may be resulted in.

• When printing on the reverse side of

previously printed paper, the paper must be

loaded one sheet at a time. Loading more

than one sheet at a time may cause

misfeeds or dirty.

Note

• In the case of a misfeed, tidy the paper and

reload it.

• Flatten curled paper before using it.

• When loading the paper, align with the

proper position on the paper guide.

• When misfeed occurs, rotate the paper 180

degrees and reload.

Note

10

OPERATION IN COPY, PRINT AND

SCAN MODE

When using the machine in COPY, PRINT or SCAN mode, some operations cannot be run simultaneously.

Mode COPY PRINT Scan to

computer SCAN to USB

COPY COPY key input Ye s Ye s Ye s N o

In the copying process No No No

PRINT In the printing process No No No

SCAN In the process of Scan

Preview/scanning No Yes

11

SOFTWARE INSTALLATION

BEFORE SOFTWARE SETUP

This chapter describes how to install the software necessary for the printing and scanning functions of this machine.

Software

The CD-ROM that accompanies the machine contains the following software:

Software

Printing driver

The printer driver enables you to use the printing function of the machine.

Scanning driver

The scanning driver enables you to use the scanning function of the machine in the TWAIN compliant applications.

Hardware and software requirements

Before installing the software, please confirm the following hardware and software requirements.

*1 Only when the computer is preinstalled with the Microsoft USB 2.0 driver or installed with the USB 2.0 driver provided by

Microsoft in "Windows Update" for the Windows 2000/XP/Vista/7 system can the USB 2.0 interface of the machine transmit

data with the standard speed of USB 2.0 (high speed).

*2 Using the installer for the installation of software requires administrator authority.

*3 Includes the 64-bit operating system.

Power on the machine

The power switch is at the right side of the machine.

Turn the power switch to "ON" position.

Computer type The computer that is compliant with IBM PC/AT and configured with USB 2.0*1 interface

Operating

system*2

Windows 2000, Windows XP

*3

, Windows Vista

*3

, Windows 7

*3

Other hardware

requirements

A system environment that can fully run the above operating systems

“ON”

12

BEFORE USING THE MACHINE

SOFTWARE INSTALLATION

1The USB cable shall not be connected

to the machine. Be sure that the cable

is not connected before the

installation.

If the machine is connected with the cable, the

screen will display a Plug and Play window. In

this situation, click the "Cancel" button to close

the window, and disconnect the cable.

2Insert the "Software CD-ROM"

CD-ROM into your CD-ROM drive.

3Click "start" button, click "my

Computer" ( ), and then double

click the CD-ROM icon ( ).

• In Windows Vista/7, click "start" button, click

"Computer", and then double click the CD-ROM

icon.

• In Windows 2000, double click "my Computer",

and then double click the CD-ROM icon.

4Double click "Setup" icon ( ).

In Windows Vista /7, if a message window

appears asking for your confirmation, click

"permit".

5The language selection screen will

appear. Select your desired language,

and then click the "next" button.

6Read the welcome message, and then

click the "next" button.

7Select the installation position, and

then click the "next" button.

7

8When the "finish" screen appears,

click the "finish" button.

9

Ensure that the machine is on, and

connect the machine and your

computer with the USB cable (page14).

Windows will detect the machine and display the

Plug and Play screen.

10

Start to install the driver.

"SHARP AL-XXXX Scanner" appears in the

"locate new hardware wizard" dialog box. Select

"install the software automatically

(recommended) ", and then click the "next"

button. Operate according to the instructions on

the screen.

The "locate new hardware wizard" dialog box

appears again, displaying "SHARP AL-XXXX

Printer". Select "install the software automatically

(recommended) ", and then click the "next"

button. Operate according to the instructions on

the screen.

The screen images in this Guide are for Windows XP. The screen images for other Windows version are different.

Note

The USB cable is connected in step 10.

Note

13

BEFORE USING THE MACHINE

The software installation is completed at this time.

• If you are using Windows Vista /7

If a security warning window appears, be

sure to click "Install this driver software

anyway".

• If you are using Windows 2000/XP

If a warning message for Windows logo

test or digital signature appears, be sure

to click "Continue Anyway" or "Yes"

button.

Caution

14

BEFORE USING THE MACHINE

CONNECTING TO THE COMPUTER

Connect the machine to your computer according to the following steps.

Connecting the cable

USB cable

Shielded pair cable with high-speed transmission.

If a USB 2.0 interface is used for connecting the machine, please use a USB cable that supports USB 2.0.

Connecting the USB cable

1Insert the cable into the USB interface

of the machine. 2Insert the other end of the cable into

the USB interface of your computer.

3

4

5

6

7

8

9

10

11

USB is available with a PC that is configured with a USB driver and preinstalled with Windows 2000, Windows XP,

Windows Vista or Windows 7.

Caution

System requirement of USB 2.0 (for high-speed mode)

If the computer is preinstalled with a Microsoft USB 2.0 driver or installed with a USB 2.0 driver for Windows 2000/XP/Vista/7

through "Windows Update", the USB 2.0 interface of the machine is able to transmit data at the standard speed of USB 2.0

(high speed).

15

2

Chapter 2

COPY FUNCTIONS

This chapter explains how to use the copy functions.

NORMAL COPYING

This section explains how to make a regular copy.

1Open the document cover and place

the original.

Place the original face

down on the document

glass.

[How to place the original]

The corners of the original shall be aligned with the tip of

the arrow mark ( ) on the scale mark of document glass.

2Close the document cover.

Be sure to close the

document cover after

placing the original. If left

open, the areas outside

the original will be copied

black, causing excessive

use of toner.

3Set the number of copies with the

[COPY COUNT] key ( ).

Up to 9 copies can be set.

A Single copy can be made even if "0" appears

for the number of copies.

4Press the [COPY START] key ( ) to

copy start.

The copy is delivered to

the paper output tray.

An original up to A4 can be placed on the

document glass.

Document glass scale

Mark

8 x5

A5

A4

1/2 1/2

11x8

1/2

A6

ID

Note

If you set the wrong number of copies, press

the [CLEAR] key ( ) and then enter the

correct number.

• Remove the paper on the output tray

whenever 10 sheets have been delivered.

• About 1 minutes after copying ends, the

copy settings will restore to the initial

settings.

• Press the [CLEAR] key ( ) to stop

copying in the middle of a run.

Note

Note

Copying books or originals with folds or creases

Press down the document cover, while copies as

shown. If the document cover is not completely closed,

shadows may appear on the copy or it may be fuzzy.

Flatten originals with folds or creases well before

printing.

16

COPY FUNCTIONS

MAKING A COPY DARKER OR LIGHTER

If you wish to select the exposure level by yourself, follow the steps below. (Each original type has five exposure

levels.)

Original type

●MANUAL ... Adjust the copy exposure levels as needed to facilitate reading.

●PHOTO ..... Halftones in the photo are reproduced with greater clarity.

1If the original type is PHOTO, press

the [PHOTO MODE] key.

When this key is

pressed, the [PHOTO

MODE] indicator will be

light.

2Press the [DENSITY] key ( ) to adjust

the exposure level (1 (light) to 5

(dark)).

The sequence for

displaying the exposure

levels when the

[DENSITY] key ( ) is

pressed: level 3 → level 2

→ level 1 → level 5 →

level 4.

If exposure level 2 or 4 is

selected, the two indicators of 1, 3 or 3, 5 will light

simultaneously.

SETTING THE NUMBER OF COPIES

Press the [COPY COUNT] key ( ) to set the number of copies.

●The set number of copies appears in the display. A

maximum of 9 copies can be set.

●If you wish to make only a single copy, copying is

possible with the display showing "0".

Exposure value guidelines

1 − 2 Dark originals like newspapers

3 Originals with common exposure levels

4 − 5 Color text, text written in pencil or

light-colored text

Note

If you enter the wrong number, press the

[CLEAR] key ( ) and enter the correct

number.

Note

17

REDUCTION/ENLARGEMENT

With the ZOOM function, you can select copy ratio between AB system: A5 →A4 (141%), A4 →A5 (70%),

Inch system: 5.5X8.5 →8.5X11(129%), 8.5X11 →5.5X8.5 (64%), and 50%.

The method for enlarging or reducing the copies is described below.

With the [MODE SELECT] key ( ), you can manually select the ratio of reduction or enlargement.

Selectable ratios:

MANUAL RATIO SELECTION

Copies can be reduced down to A4 →A5 (70%), (8.5X11 →5.5X8.5 (64%)) and 50%, or enlarged up to A5 →A4

(141%), (5.5X8.5 →8.5X11(129%)). Press the [MODE SELECT] key ( ) to select a ratio.

1Place the original on the document

glass.

2Use the [MODE SELECT] key ( ) to

select the desired copying ratio.

Selecting a fixed ratio

Press the [MODE

SELECT] key ( ) and

select a fixed ratio

(AB system: A5 →A4

(141%), A4 →A5 (70%),

and 50%.

Inch system: 5.5X8.5 →

8.5X11(129%), 8.5X11 →

5.5X8.5 (64%) and 50%).

3Set the number of copies and other

settings, and then press the [COPY

START] key ( ).

The copy will be delivered to the paper output

tray.

Original position Selectable ratios

Document glass AB system: A5 →A4 (141%), A4 →A5 (70%) and 50%

Inch system: 5.5X8.5 →8.5X11(129%), 8.5X11 →5.5X8.5 (64%) and 50%

Be sure to close the document cover after

placing the original. If left open, the area

outside the original will be copied black,

causing excessive use of toner.

Select the correct paper according to the

ratio, otherwise, the image will be printed

outside the paper.

Note

Note

To return the ratio to 100%, press the [MODE

SELECT] key ( ) until the 100% indicator

lights up.

Note

18

CONVENIENT COPY FUNCTIONS

This section explains major convenient copy functions.

COPYING TWO ORIGINALS ONTO A SINGLE SHEET

OF PAPER (2 IN 1 COPY)

Two originals can be copied onto a single sheet of paper in a selected layout pattern.

This function is convenient for compiling two-page reference materials into a compact format, or for providing an

overview of two pages of a document on a single page.

1Place the first original.(Page 15)

2Press the [MODE SELECT] key to

select [2 in 1] until the indicator light.

The mode select sequence

is as follows: "100%","ID

MODE", "

2 in 1

", "(

AB

system: A5→A4 (141%),

A4 →A5 (70%)

)", "

Inch

system: 5.5X8.5 →

8.5X11(129%), 8.5X11

→5.5X8.5 (64%)

",

"50%".

3Set the number of copies and other

settings, and then press the [COPY

START] key ( ).

4When the "2 in 1" indicator lights,

replace the original with the next

original, and then press the [COPY

START] key ( ).

The "2 in 1" indicator blinks, and the original is

scanned into memory.

5When the originals have been

scanned, the copies will be delivered

to the output tray.

• When using the document glass, reduction is possible to 50%. Certain combinations of original size, paper size,

and number of images may result in images being cut off.

• 2 in 1 copy cannot be used in combination with the ID card copy function.(Page 19)

2 IN 1 COPY

Note

To clear the data in memory, press the

[CLEAR] key ().

• To cancel the 2 in 1 copying, press the

[CLEAR] key ().

• To cancel the 2 in 1 copy mode, press the

[MODE SELECT] key until the 2 in 1

indicator is off.

Note

Note

19

COPY FUNCTIONS

ID CARD COPY

To print both sides of an ID card onto paper according to the specified pattern. The specified patterns for ID card

copying are shown as follows.

1Open the cover, and place the ID card

on the document glass, aligning it in

portrait on the corner at the right side

of the document glass ( ) .

2Press the [MODE SELECT] key and

select [ID MODE] to light up its

indicator.

The ID Copy indicator will

light up. The original

exposure level can be

changed as needed.

3Press the [COPY START] key ( ).

4Open the cover and turn the ID card

over on the document glass.

When the LED indicator and ID Copy indicator

both blink, turn over the ID card in time. If it is not

turned over within 30 seconds, the copying will be

cancelled.

5Press the [COPY START] key ( )

again.

When the scan is finished, Copy will begin.

• To copy an ID card, operate according to the following steps.

• ID Card Copy cannot be used together with 2 in 1 or manual ratio selection.

• Usable paper: A4 or letter.

• The image may be cut off even if paper of standard size is used.

• In ID Copy mode, the scan area and number of copies (1 copy) cannot be changed. By selecting ID Copy mode,

the number of copies is automatically set to be 1 Copy.

• Maximum ID Card size:X 148mm,Y 210mm.

• Image loss:1.5mm.

• Pressing the [SCAN to USB] key ( ) instead of [COPY START] key ( ) enables ID card scan on one

document to USB device.

ID Card A1

ID Card A2

ID Card B1

ID Card B2

Note

After scanning one side, press the [CLEAR]

key ( ), the relevant data will be cleared. If

you press the [CLEAR] key ( ) again, the

ID Copy mode will be cancelled, and it will

return to the 100% copy mode.

Note

20

3

Chapter 3

PRINTER FUNCTIONS

This chapter explains how to use the printer functions.

The procedure for loading paper is the same as for loading copy paper. Please refer to "PAPER FEEDING" (Page 9).

BASIC PRINTING

The following example explains how to print a document from "Wordpad", an standard accessory of application in

Windows.

Before printing, make sure that the machine is ready, the output tray has been expanded, the printer driver has been

installed, and the USB cable has been connected to the machine and computer.

1Start Wordpad and open the

document that you wish to print.

2Select "Print" from the "File" menu of

the wordpad.

The "Print" dialog box will appear.

3Make sure that "SHARP AL-XXXX" is

selected as the printer.

If you need to change any printing settings, click

the "Preferences" button to open the printer driver

setup screen.

The printer driver

setup screen will

appear.

Windows 2000 does not have the "Preferences" button

in this dialog box. Select settings as needed on each

of the tabs in the setup screen and click the "OK"

button.

"PRINTER DRIVER SETUP SCREEN" (Page 22)

"SETTING ADVANCED PRINTER FUNCTIONS"

(Page 23)

4Click the "Print" button.

Printing begins.

The prints will be

delivered to the

output tray.

• Print jobs received while the machine is copying or scanning will be stored in memory. When the copy job is

finished, the print jobs will begin.

• Printing is not possible when the front or side cover is opened for machine maintenance, or when a misfeed

occurs or the machine runs out of paper or toner, or when the drum cartridge needs to be replaced.

Note

xxxx

21

PRINTER FUNCTIONS

If paper in the feed tray runs out during the printing

Add paper to the feed tray, and then press the [COPY START] key ( ) to resume printing.

To cancel a printing task, press the [CLEAR] key ( ).

ACCESSING THE PRINTER DRIVER FROM THE

"START" BUTTON

You can access the printer driver or change the driver settings through the "start" button of Windows. Settings

adjusted in this way will be the initial settings when you print from an application. (If you change the settings from the

printer driver setup screen at the time of printing, the settings will revert to the initial settings when you quit the

application.)

1Click the "start" button, and then click

"Printers and Faxes".

• In Windows 2000, click the "Start" button and

point to "Settings", and then select "Printers".

• In Windows Vista, click the "Start" button and

select "Control Panel" and then select

"Printers".

• In Windows 7, click the "Start" button, and then

select "Equipment and Printers".

2Click the "SHARP AL-XXXX" printer

driver icon.

3Select "Properties" in the "File" menu.

• In Windows Vista, select "Properties" from the

"Organize" menu.

• In Windows 7, right click the printer driver icon

and select "printer properties".

4Click the "Printing Preferences"

button in the "General" tab.

The printer driver setup screen will appear.

"PRINTER DRIVER SETUP SCREEN" (Page 22)

• For the restrictions on the COPY/SCAN mode in the PRINT mode and the restrictions on the PRINT mode in the

SCAN/COPY mode, please refer to"OPERATION IN COPY, PRINT AND SCAN MODE" (Page 10).

Note

• In Windows XP, if "Printers and Faxes"

does not appear in the "start" menu, select

"Control Panel", select "Printers and Other

Hardware", and then select "Printers and

Faxes".

• In Windows 7, if "Equipment and Printers"

does not appear in the "start" menu, select

"Control Panel", select "Hardware and

Sound", and then select "View Equipment

and Printers".

Note

22

PRINTER DRIVER SETUP SCREEN

Tab

The settings are grouped on tabs. Click a tab to bring

it to the front.

Checkbox

Click on a checkbox to activate or deactivate a

function.

Print setting image

This shows the effect of the selected print settings.

Drop-down menu

It allows you to make a selection from a list of

choices.

"Copies" button

It allows you to select numbers of printing sets.

( Max.9 sets )

Check button

It allows you to select one item from a list of options.

"OK" button

Click to save your settings and exit the dialog box.

"Cancel" button

Click this button to exit the dialog box without making

any changes to the settings.

"Apply" button

Click to save your settings without closing the dialog

box.

"Help" button

Click this button to display the help file for the printer

driver.

XXXX

XXXX

1

2

3

4

5

6

7

8

10

23

SETTING ADVANCED PRINTER

FUNCTIONS

This section explains major advanced printing functions.

The explanations assume that the paper size and other basic settings have already been selected. For the basic

procedure for printing and the steps for accessing the printer driver, please refer to "BASIC PRINTING" (Page 20).

PRINTING MULTIPLE PAGES ON ONE PAGE

(N-Up Printing)

This function can be used to reduce the print image and print multiple pages on a single sheet of paper.

This is convenient when you want to print multiple images such as photos on a single sheet of paper, and when you

want to save paper.

The following print results will be obtained, depending on the order selected.

1Click the "Main" tab in the printer

driver setup screen.

2Select the number of pages per sheet.

If you wish to print borderlines,

check the "Border" box.

3Select the order of the pages.

N-Up

(Pages per sheet)

Print results

From left to right From right to left

2-Up

(2 pages per

sheet)

N-Up

(Pages per sheet) Right, and Down Down, and Right Left, and Down Down, and Left

4-Up

(4 pages per

sheet)

6-Up

(6 pages per

sheet)

24

PRINTER FUNCTIONS

FITTING THE PRINTED IMAGE TO THE PAPER (Fit To

Paper Size)

The printer driver can adjust the size of the printed image to match the size of the paper loaded in the machine.

Follow the steps shown below when using this function. The explanation below assumes that you intend to print an

A4 document on A5 size paper.

1Click the "Paper" tab in the printer

driver setup screen.

2Select the original size (A4) of the

printed image in "Paper Size".

3Check the "Fit To Paper" button.

4Select the actual size of paper (A5) to

be used for printing.

The size of the printed image will be

automatically adjusted to match the size of the

paper loaded in the machine.

ROTATE THE PRINTED IMAGE 180 DEGREES (Rotate 180

degrees)

The function can be used to rotate the image 180 degrees so that it can be printed correctly on paper that can only

be loaded in one direction.

1Click the "Main" tab in the printer

driver setup screen. 2Check the "Rotate 180 degrees" box.

Paper Size: A4

Fit To Paper Size: A5

A4 size

document

(Paper Size)

A5 size paper

(Fit To Paper Size)

ABCD

ABCD

25

PRINTER FUNCTIONS

ENLARGING/REDUCING THE PRINTED IMAGE (Zoom)

This function is used to enlarge or reduce the image to a selected percentage. This allows you to enlarge a small

image or add margins to the paper by slightly reducing an image.

1Click the "Paper" tab in the printer

driver setup screen.

2Check the "User Define Scale" box.

3Select the zoom ratio.

You can change the ratio by

directly entering a number,

dragging the slider or

using the ( , ) button at

an increment of 1% (Zooming

ratio: 25% to 400%).

You can also set the center

point of the paper by checking

"Center" box.

ADJUSTING THE IMAGE EXPOSURE (image adjustment)

The exposure can be adjusted in the print settings when printing a photo or other image. These settings can be used

for simple corrections when you do not have image editing software installed in your computer.

1Click the "Advanced" tab in the printer

driver setup screen. 2Press the button to adjust the

printing exposure.

You can also check the

"Invert" box to print a

negative image. This

function can be used to

reduce the toner

consumption when printing

documents with large areas

of black (which use large

quantities of toner).

The "Scaling" is not available when "N-Up Printing" is selected.

Note

26

PRINTER FUNCTIONS

ADDING A WATERMARK TO PRINTED PAGES

(Watermark)

The watermark includes a text stamp and an image stamp.

zText: Faint shadow-like text can be added to the background of the printed image as a watermark. The

watermark text size, darkness, angle and position can be adjusted. The text can be selected from a

pre-stored list, or entered to create an original watermark.

zImage: you can print a bitmap or JPEG image stored in your computer on the printed data. The image

size, position and darkness can be adjusted. This function can be used to "stamp" the frequently used

images or the logos you create onto the printed data.

Text

1Click the "Watermarks" tab in the

printer driver setup screen. 2

2Check the "Text" button.

Select a saved watermark

text from the list. You can

click the "Edit" button to

edit the font and select

other detailed settings.

You can also determine

the watermark printing

range by checking the

"First Page Only" box.

Image stamp

1Click the "Watermarks" tab in the

printer driver setup screen.

1

2Check the "Image" button.

If an image stamp has

been stored, select the

stamp from the

drop-down menu.

If an image stamp has not

been stored, click the

"New/Add" button, select

the file from which you

want to create the image

stamp, and then select

other detailed settings.

You can also determine the watermark printing range

by checking the "First Page Only" box.

TextText

MEMO

MEMO

Image

To create a new watermark, click "New/Add"

button.

Note

27

SAVING FREQUENTLY USED PRINT

SETTINGS

Settings configured on each of the tabs at the time of printing can be saved as custom settings. Saving the

frequently used settings under an assigned name makes it easy to select those settings the next time you need to

use them.

SAVING SETTINGS AT THE TIME OF PRINTING (Custom

Settings)

Settings can be saved from any tab of the printer driver properties window.

For the steps for accessing the printer driver, please refer to "BASIC PRINTING" (Page 20).

1Configure the print settings on each

tab and click the "Save" button on any

tab.

2After checking the saved settings,

enter a name for the settings

(maximum of 21 characters).

3Click the "OK" button.

Using the saved settings

Select the custom settings that you wish to use on any tab.

Deleting saved settings

Select the custom settings that you want to delete in "Using the saved settings" (above), and click the "Delete"

button.

Up to 29 sets of custom settings can be

saved.

Note

28

4

Chapter 4

SCANNER FUNCTIONS

This chapter explains how to use the scanner function.

SCANNING OVERVIEW

The flow chart shown below provides an overview of scanning.

*1 TWAIN is an industrial interface standard for image data processing devices (including scanners). By installing a

TWAIN driver on your computer, you can scan and process images using a variety of TWAIN-compliant

applications.

Scanning is not possible when the machine is under maintenance, or when a misfeed occurs or the machine runs

out of toner, or when the drum cartridge needs to be replaced.

Note

Scanning from the TWAIN*1

compliant applications (PC

scanning)

Place the original in the scanning position

For details, please refer to "NORMAL COPYING"

(Page15).

Start a TWAIN-compliant

application, and select the

machine's scanner driver.

Insert a USB memory stick

into the machine

Select the scan setting Select the scan setting

SCAN

"SCANNING FROM THE TWAIN

COMPLIANT APPLICATIONS

(PC scanning)" (Page30)

SCAN

Scanning from the machine

(SCAN to USB)

29

SCANNING FROM THE MACHINE

(SCAN to USB)

Send the scanned image to the USB memory connected to the machine according to the following steps. The

relevant file is saved in the USB memory.

Scanning from the operation panel of the machine

1Connect the USB memory to the USB

interface (A type) of the machine.

2Place the original that you wish to

scan on the document glass.

For placement of the original, please refer to

"NORMAL COPYING" (Page15).

3Select scan settings by pressing the

keys on the operation panel.

The scanning ratio is

100%.

You can also select ID

MODE.

Press the [DENSITY] key

( ) to adjust the

exposure level as needed.

If exposure level 2 or 4 is

selected, the two

indicators of 1, 3 or 3, 5

will light simultaneously.

4Press the [SCAN to USB ] key ( ) to

start scanning .

• When scanning an ID card (ID card mode),

the LED indicator and ID Copy indicator will

flash after one side of the ID card has been

scanned. Turn over the ID card on the

document glass within 30 seconds and

press the [ SCAN to USB ] key ( )

again to finish scanning.

• To stop scanning, press the [CLEAR] key

().

• To return to the default state, press the

[CLEAR] key ( ) twice.

• For restrictions on COPY/PRINT in the

SCAN mode or the restrictions on SCAN in

the COPY or PRINT mode, please refer to

"OPERATION IN COPY, PRINT AND SCAN

MODE" (Page10).

• The storage folder for normal scanning is

different from that of ID card scanning.

(Please use your USB memory stick icon to

replace the "H" in the following paths.)

Normal scanning: H:\documents\Photo

ID card scanning: H:\documents\ID card

• Do not unplug the USB memory when the

USB indicator is flashing.

Note

30

SCANNING FROM THE TWAIN

COMPLIANT APPLICATIONS (PC scanning)

The SHARP scanner driver is compatible with the TWAIN standard, therefore scanning from the TWAIN compliant

applications is possible. The steps for using certain applications for scanning may be different from the following

steps. For details, please refer to the scanner driver help file or the help file of your applications.

1Place the original that you wish to

scan on the document glass.

For setting the original, please refer to "NORMAL

COPYING" (Page15).

2Open the TWAIN compliant application,

and select "Select scanner" from the

"File" menu.

3Select "AL-XXXX 1.0(32-32)", and then

click the "Selected" button.

4Select "Acquire image" from the "File"

menu of the application.

The scanner driver setup screen will appear.

"SCANNER DRIVER SETTINGS" (Page31)

5Click the "Preview" button.

The preview image will appear.

6Specify the scanning area and set the

scan preferences.

For information on specifying the scanning area

and setting the scan preferences, see Scanner

Driver Help.

"SCANNER DRIVER SETTINGS" (Page31)

7When you are ready to begin

scanning, click the "Scan" button.

The method for accessing the menu to select

the scanner depends upon the application.

For more information, refer to the manual or

the help file of your application.

Depending on your system, "AL-XXXX" or

"AL-XXXX 1.0 " may appear on the "Select

Source" screen.

Note

Note

If the angle of the image is not correct, reset

the original, and click the "Preview" button

again.

Scanning a large area at a high resolution will

increase the volume of data and prolong the

time needed for scanning. When selecting the

scan preferences, it is advisable to reduce the

resolution or specify a suitable scanning area.

• To scan an ID card, press the "ID card"

button, and click the "Scan" key to scan one

side of the ID card. Then turn the ID card

over on the document glass, and press the

"Scan" key again to finish scanning.

• To stop scanning, press the [CLEAR] key

( ) or click [CANCEL].

• To cancel a scanning job after clicking the

"Scan" button, press the [Esc] key on your

keyboard.

• For the restrictions on COPY/PRINT in the

SCAN mode or the restrictions on SCAN in

the COPY or PRINT mode, please refer to

"OPERATION IN COPY, PRINT AND SCAN

MODE" (Page10).

Note

Note

Note

31

SCANNER FUNCTIONS

SCANNER DRIVER SETTINGS

The scanner driver setup screen consists of the "Preview" screen, which enables you to select the scan setting

buttons and shows the scanned image. For details on the scan settings, click the "Help" button in the preview screen

to display Help.

"Scanner Information" button

To display the scanner information and driver

information.

Scan Methed menu

Platform scanning.

"Image Type" menu

The image types include "Black and White", "8-Bit

Gray" and "24-Bit Color". For details on the

settings, click the "Help" button in the preview

screen to display Help.

"Resolution" menu

The following resolutions can be selected from the

drop-down menu: 50dpi, 72dpi, 100dpi, 144dpi,

150dpi, 200dpi, 300dpi, 600dpi.

Brightness

Drag the scroll bar ( )

or use the ( , ) button

to change the brightness. The brightness range is

-100 to 100.

Contrast

Drag the scroll bar ( ) or use the ( , ) button to

change the contrast. The contrast range is -100 to 100.

"RGB Adjustment" button

Click this button to adjust the RGB of the image. This

button is highlighted when the "Image Type" is

selected "Black and White" or "8-Bit Gray".

Image enhancement tool

"Descreen" button ( )

Click this button to clear the common cloud patterns

in the prints. You can select "None", "Newspaper",

"Magazine" or "Catalog".

"Sharpen" button ( )

Click this button to enhance the scanned image. You

can select "None", "Light", "More", "Heavy" or "Extra

Heavy".

"Color Adjustment" button ( )

Click this button to adjust the image of the default

image color.

"Auto Level" button ( )

Click this button to adjust the brightest and darkest

zones in order to optimize the image.

"Advanced Setting" button

Click to display the advanced image setting tools.

For details on the settings, click the "Help" button

in the preview screen to display Help.

"Preview" button

To preview the original.

"Zoom View" button

Click this button to enlarge the preview image size to

the optimal size of the preview window.

"Scan" button

Click to scan an original using the selected settings.

Ensure that the settings are correct before clicking

this button.

"Lock Scaling" button

Click to lock the width to height ratio of the image.

"Exit" button

Click to exit the scanner driver setup screen.

8

9

1413

12

11

10

AL-XXXX

200

Sharp AL-XXXX

Sharp AL-XXXX

1

2

3

4

5

6

7

8

To cancel a scanning job after clicking the

"Scan" button, press the [Esc] key on your

keyboard or the "CLEAR" key ( ) on the

machine.

10

11

12

Note

13

14

32

SCANNER FUNCTIONS

Preview screen

Click the "Preview" button in the Set-up screen to

display the scanned image. You can specify the

scanning area by dragging the mouse inside the

window. The inside of the frame created by

dragging the mouse will be the scanning area.

"Invert" button

Click this button to automatically change the

brightness and color of the image. For color

images, each pixel will be changed to its inverse

color.

"Mirror" button

Click this button to scan a mirror image of the

original.

"Preview Auto-Area" button

Click when the preview screen is displayed to

automatically set the scanning area as the entire

preview image.

Click the "Preview

Auto-Area" button, and then

the scanning area will be

automatically set as the

entire preview image.

Preview image

Preview screen

"Page Size" button

Click this button to select the area that you want

to scan. You can select "Card-4 × 2.5 inch,

Photo-5 × 3.5 inch, B5, A5 or A4".

"Units" button

Click this button to set the unit of measurement

(options: inch, centimeter or pixel.)

ID Card

Click this key to perform scanning in ID card mode.

"Help" button

Click to display the help file for the scanner driver.

PREVIEW

SCREEN

2

3

4

5

6

7

8

AL-XXXX

AL-XXXX

1

2

3

4

5

6

7

8

33

5

Chapter 5

TROUBLESHOOTING

This chapter describes the steps of troubleshooting and misfeed clearing.

TROUBLESHOOTING

If you experience difficulty while using the machine, check the following troubleshooting guide before calling for

service. Many problems can be easily solved by the user. If you still cannot solve the problem with the help of the

troubleshooting guide, turn off the power switch and unplug the machine, and contact your dealer or the nearest

authorised service department.

MACHINE/COPYING PROBLEMS

The machine does not operate. ................................................................................................................. 34

Copies are too dark or too light.................................................................................................................. 34

Blank copies............................................................................................................................................... 34

Part of the image is cut off or there is too much blank space. ................................................................... 34

Wrinkles appear in the paper or the image disappears in some places. ................................................... 34

Paper misfeed............................................................................................................................................ 34

Copies are smudged or dirty...................................................................................................................... 35

A copy job stops before it is finished.......................................................................................................... 35

Any one of the alarm indicators ( ,,) is lit or blinking. ............................................................. 35

Lighting fixture flickers. .............................................................................................................................. 35

SOFTWARE INSTALLATION PROBLEMS

The driver cannot be installed (Windows 2000/XP/Vista/7) ...................................................................... 36

The Plug and Play window does not appear.............................................................................................. 36

The driver cannot be installed correctly with the Plug and Play window. ................................................... 37

Uninstall software....................................................................................................................................... 37

PRINTING AND SCANNING PROBLEMS

The machine cannot print. ......................................................................................................................... 38

Printing is slow. .......................................................................................................................................... 38

The printed image is light and uneven. ...................................................................................................... 38

The printed image is dirty........................................................................................................................... 38

The printed image is skew or it runs off the paper. .................................................................................... 39

The printed image is darker or lighter than expected................................................................................. 39

Any one of the alarm indicators ( ,,) is lit or blinking. ............................................................. 39

Poor scanning quality................................................................................................................................. 39

Unable to scan the image. ......................................................................................................................... 40

Scanner transfer speed is slow.................................................................................................................. 40

MISFEED REMOVAL .................................................................................... 41

INDICATOR DISPLAY OF THE MACHINE STATUS AND SOLUTION....... 42

ERROR CODE AND SOLUTION .................................................................. 43

34

TROUBLESHOOTING

MACHINE/COPYING PROBLEMS

The following problems are related to the general operation of the machine and copying.

Problem Cause and solution Page No.

The machine does not operate.

The machine is not plugged into a power socket.

→Plug the machine into a grounded power socket. –

Power switch is turned OFF.

→Turn the power switch ON. 6

Warming up.

→Indicates that the machine is warming up. Copies cannot be

made until the machine has finished warming up.

6

The machine is in auto power shut off mode.

→In auto power shut off mode, press any key to resume normal

operation.

6

Copies are too dark or too light.

Select the correct original type.

→Press the [DENSITY] key ( ) to select proper exposure

manually.

16

Blank copies.

The original is not placed with face down on the

document glass.

→Place the original face down on the document glass.

15

Part of the image is cut off or there

is too much blank space.

The original was not placed in the correct position.

→Place the original correctly. 15

No appropriate ratio was selected according to the size of

the original and the size of the paper.

→Press the [MODE SELECT] key to have the copy made using the

appropriate ratio for the original and paper.

17

Wrinkles appear in the paper or

the image disappears in some

places.

The paper is outside of the specified size and weight

range.

→ Use copy paper within the specified range.

7

Paper is curled or damp.

→Do not use the curled or crimped paper. Replace it with dry copy

paper. If the machine is not used for a long time, remove the

paper from the feed tray, put it into a bag and store in a dark place

to prevent moisture absorption.

–

Paper misfeed.

Misfeed occurs.

→To clear the misfeed, please refer to "MISFEED REMOVAL". 41

The paper is outside of the specified size and weight

range.

→Use copy paper within the specified range.

7

Paper is curled or damp.

→Do not use the curled or crimped paper. Replace it with dry copy

paper. If the machine is not used for a long time, remove the

paper from the feed tray, put it into a bag and store in a

dark/shady place to prevent moisture absorption.

–

Paper is not loaded properly.

→Make sure that the paper is properly loaded. 9

Torn pieces of paper inside the machine.

→Remove all the torn pieces of the misfeed paper. 41

Too much paper is loaded into the feed tray.

→If the stack height of paper exceeds the upper limit of the paper

guide, remove some of the paper to keep the stack height within

the limit.

9

The paper guide does not match the width of the paper.

→Adjust the paper guide to match the width of the paper. 9

Output tray is not expanded.

→Expand the output tray. 7

35

TROUBLESHOOTING

Copies are smudged or dirty.

The document glass or the inside of the document cover

is dirty.

Clean them regularly.

47

The original is smudged or dirty.

Use a clean original. –

Paper contains excessive moisture.

Replace with dry copy paper. –

Please refer to "CARTRIDGE CLEANING MODE". 47

A copy job stops before it is

finished.

The feed tray is out of paper.

Load paper. 9

Any one of the alarm indicators

( , , ) is lit or blinking.

Please refer to "INDICATOR DISPLAY OF THE MACHINE

STATUS AND SOLUTION" to check the meaning of the

alarm indicator and error message, and take appropriate

actions.

42

Lighting fixture flickers.

The same power socket is used by the lighting fixture and

the machine.

Connect the machine to a power socket which is not used by

other electric appliances.

–

Problem Cause and solution Page No.

36

TROUBLESHOOTING

SOFTWARE INSTALLATION PROBLEMS

If the software is not installed correctly, please check the following items on your computer.

The driver cannot be installed

(Windows 2000/XP/Vista/7)

If you can not install the driver in the Windows

2000/XP/Vista/7 system, please check your computer

settings according to the following steps.

1Click the "Start" button and then click

"Control Panel".

In Windows 2000, click the "Start" button, select

"Settings" and then click "Control Panel".

2Click "Performance and

Maintenance"

,

and then click

"System".

• In Windows 2000, double click the "System"

icon.

• In Windows Vista, click "System Maintenance"

and then click "System".

• In Windows 7, click "System and Safety" and

then click "System".

3Click the "Hardware" tab and then

click the "Driver Signature" button.

• In Windows Vista, click "Change Settings", if a

message window appears asking for your

confirmation, click "Continue". Click the

"Hardware" tab again and then click "Windows

Update Driver Settings".

• In Windows 7, click "Change Settings", if a

message window appears asking for your

confirmation, click "Continue". Click the

"Hardware" tab again and then click "Device

Installation Settings".

4Confirm "What action do you want the

Windows to take?" ("File signature

verification" in Windows 2000).

If the "Block" option is selected, the driver can not

be installed. Select the "Warning" option and then

install the driver according to "SOFTWARE

INSTALLATION" (Page12).

• In Windows Vista, the "Windows Update Driver

Settings" window will appear.

• In Windows 7, the "Device Installation Settings"

window will appear.

The Plug and Play window does not

appear.

If the Plug and Play window does not appear when you

connect the machine to your computer with USB cable

and turn on the machine power, please check whether

the USB port is available according to following steps.

1Click the "Start" button, click "Control

Panel", and then click "Performance

and Maintenance".

• In Windows 2000, click the "Start" button, select

"Settings" and then click "Control Panel".

• In Windows Vista, click the "Start" button and

select "Control Panel" and then select "System

and Maintenance".

• In Windows 7, click the "Start" button and select

"Control Panel" and then select "System and

Safety".

2Click "System", click the "Hardware"

tab and then click the "Device

Manager" button

The "USB controller" will appear in the device list.

• In Windows 2000, double click the "System"

icon, click the "Hardware" tab and then click the

"Device Manager" button.

• In Windows Vista, click "Device Manager", if a

message window appears asking for your

confirmation, click "Continue".

• In Windows 7, click the "Device Manager"

button directly.

3Click the icon in the "Universal

Serial Bus controllers".

Two items shall be displayed: your controller

chipset type and root hub. If these items appear,

you can use the USB port. If a yellow exclamation

mark appears in the "Universal Serial Bus

controllers" or the "Universal Serial Bus

controllers" does not appear, you shall check

your computer manual to solve the USB problem

or contact your computer manufacturer.

37

TROUBLESHOOTING

4When you confirm that the USB port

has been enabled, please install the

software according to "SOFTWARE

INSTALLATION" (Page12).

5

The driver cannot be installed

correctly with the Plug and Play

window.

If you can not install the driver correctly with the Plug

and Play window (for example, the Plug and Play

window appears when the files for installing the driver

are not copied), please uninstall undesired devices

according to the following steps, and then install the

driver according to "SOFTWARE INSTALLATION"

(Page12).

1Click the "Start" button, click "Control

Panel", and then click "Performance

and Maintenance".

• In Windows 2000, click the "Start" button, select

"Settings" and then click "Control Panel".

• In Windows Vista, click the "Start" button and

select "Control Panel" and then select "System

and Maintenance".

• In Windows 7, click the "Start" button and select

"Control Panel" and then select "System and

Safety".

2Click "System", click the "Hardware"

tab and then click the "Device

Manager" button.

• In Windows 2000, double click the "System"

icon, click the "Hardware" tab and then click the

"Device Manager" button.

• In Windows Vista, click "Device Manager", if a

message window appears asking for your

confirmation, click "Continue".

• In Windows 7, click the "Device Manager"

button directly.

3Click the icon beside "Other

devices".

If "SHARP AL-XXXX" appears, select and delete

this item.

4According to "SOFTWARE

INSTALLATION" (Page12), install

software.

Uninstall software

To uninstall the software, follow the steps below.

1Click the "Start" button and then click

"Control Panel".

• In Windows 2000, click the "Start" button, select

"Settings" and then click "Control Panel".

• In Windows Vista, click the "Start" button and

then click "Control Panel".

2Click "Add or Remove Programs".

• In Windows 2000, double click the "Add/

Remove Programs" icon.

• In Windows Vista, click "Uninstall Program".

3Select the driver from the list and

uninstall the software.

For more information, refer to the manual or the

help file of your operating system.

4Restart your computer.

5

If "Other devices" does not appear, close the

"Device Manager" Window.

XXXX

Note

38

TROUBLESHOOTING

PRINTING AND SCANNING PROBLEMS

The following problems are related to the general operation of printing and scanning.

Problem Cause and solution Page No.

The machine cannot print.

The machine is not correctly connected to your

computer.

Check both ends of the USB cable and make sure that you have

a solid connection. Please use the USB cable delivered together

with the machine.

–

Copying.

Wait until the copy job is completed. –

Your machine is not selected correctly in the current

applications for the print job.

When choosing "Print" from the "File" menu located in the

applications, make sure that you have selected "SHARP

AL-XXXX" printer (where XXXX is the model name of your

machine) in the "Print" dialog box.

–

The printer driver has not been installed properly.

Follow these steps to check if the printer driver is installed

properly.

1 Click the "start" button, and then click "Printers and Faxes".

In Windows 2000, click the "Start" button, select "Settings"

and then click "Printers".

In Windows Vista, click the "Start" button and select "Control

Panel" and then double click "Printers".

In Windows 7, click the "Start" button, and then click

"Equipment and Printers".

2 If the "SHARP AL-XXXX" printer driver icon is shown but you

still cannot print, it is possible that the printer driver has not

been installed correctly. In this case, delete the software and

then reinstall it.

–

Printing is slow. Simultaneous use of two or more applications.

Exit all the undesired applications before printing. –

The printed image is light and

uneven.

The paper is loaded in such a way that the printing takes

place on the back side of the paper.

Some paper types have printable front and back sides. If the

paper is loaded in such a way that printing takes place on the

back side, toner will not adhere well to the paper and high-quality

images cannot be produced.

9

The printed image is dirty.

You are using the paper that is outside the specified size

and weight range.

Use copy paper within the specified range.

7

Paper is curled or damp.

Do not use the curled or crimped paper. Replace it with dry copy

paper. If the machine is not used for a long time, remove the

paper from the feed tray, put it into a bag and store in a shady

and cool place to prevent moisture absorption.

–

You did not set sufficient margins in the paper settings of

your application.

The top and bottom of the paper may be dirty if the margins are

set outside of the specified print area.

Set the margins in the software application within the specified

print area.

–

Please refer to "CARTRIDGE CLEANING MODE". 47

39

TROUBLESHOOTING

The printed image is skew or it

runs off the paper.

The paper loaded in the feed tray does not have the same

size as that specified in the printer driver.

→Check if the "Paper Size" options suit the size of the paper loaded

in the feed tray.

→If the "Fit To Paper Size" setting is activated, make sure that the

paper size selected from the drop-down list is the same as the

size of the loaded paper.

–

The document direction setting is not correct.

→Click the "Main" tab in the printer driver setup screen, and verify if

the "Image Orientation" option is set to your requirements.

–

Paper is not loaded properly.

→Make sure that the paper is properly loaded. 9

You did not correctly specify the margins for the

application in use.

→Check the layout of the document margins and the paper size

settings for the application you are using. And check if the print

settings are specified correctly to suit the paper size.

–

The printed image is darker or

lighter than expected.

The setting for the print density is not appropriate.

→You can adjust the print density on the printer driver. Click the

"Advanced" tab in the printer driver setup screen and select the

"Density Adjustment" from 1 (light) to 5 (dark).

–

Any one of the alarm indicators

(,,) is lit or blinking.

Please refer to "INDICATOR DISPLAY OF THE MACHINE

STATUS AND SOLUTION" to check the meaning of the

alarm indicator and error message, and take appropriate

actions.

42

Poor scanning quality.

The document glass or the inside of the document cover

is dirty.

→Clean them regularly.

47

The original is smudged or dirty.

→Use a clean original. –

You have not specified a suitable resolution.

→Make sure that the resolution setting in the scanner driver is

appropriate for the original.

–

Scanning a large area at high resolution

→If you attempt to scan a large area at high resolution and there is

insufficient memory in the machine to hold the scanned data,

please scan at a lower resolution or decrease the scanning area.

–

The brightness and contrast settings are not suitable.

→If you are scanning with a TWAIN-compliant application and the

resulting image has unsuitable brightness or contrast (for

example, it is too light), click "Colour Adjustment" or "Auto Level"

to adjust it. Click the "Hue/Saturation/Lightness" in the "Advanced

setting" to adjust the image while viewing the output image on the

screen.

–

The original was not placed in the correct position.

→Place the original correctly. 15

Problem Cause and solution Page No.

40

TROUBLESHOOTING

Unable to scan the image.

If scanning is disabled, shut down your computer, turn off

the machine power switch, and unplug the machine

power cord. Then, restart your computer, restore power to

the machine, and try scanning again. If scanning is still

disabled, check the following items.

–

Your application is not TWAIN compliant.

→If your application is not TWAIN compliant, you can not scan.

Make sure that your application is TWAIN compliant.

–

You have not selected the scanner driver of the machine

in your application.

→Make sure that the machine's scanner driver is selected in your

TWAIN-compliant application.

–

You have not specified all the scanning preferences

appropriately.

→Scanning a file with large area at high resolution results in a large

quantity of data and a prolonged scanning time. The scanning

preferences should be set appropriately for the type of original to

be scanned, i.e., Newspaper, Magazine, Catalogue.

–

There is not enough machine memory.

→The scan resolution will vary depending on the scanning area and

how much memory in the machine is free.

–

Scanner transfer speed is slow.

Your computer does not meet the system requirements

for the USB 2.0 interface (Hi-Speed mode).

→See "System requirements for USB 2.0 (Hi-Speed mode)" in

Chapter 1 to configure your system as required for USB 2.0, and

check if "Hi-Speed" is set.

14

Problem Cause and solution Page No.

41

MISFEED REMOVAL

When a misfeed occurs, the misfeed indicator ( ) will blink and the machine will automatically stop working.

Troubleshooting for misfeed

1Push the output tray to the middle

position.

2Lift the scanner document glass

locking handle, open the cover of the

machine, lift it and remove the

cartridge following the direction of the

arrow (place it horizontally).

3Hold the green-marked position with

your both hands and rotate in the

direction of the arrow, and take out

the drum cartridge (place it on a clean

surface).

4Take out the misfeed paper and be

careful not to tear it.

5Aim the drum cartridge to the bayonet

of the machine, insert it into the

bayonet and rotate in the direction of

the arrow.

6Insert the toner cartridge into the

bayonet of the machine, press it down

in the direction of the arrow until a

"click" is heard. Gently lift support bar

at the green-marked and pull to a

half-closed position, and then gently

lift the bar again until the cover is

completely closed.

The misfeed indicator

( ) will go out.

The paper may tear when you remove a misfeed paper. In this event, be sure to remove all the torn pieces of paper

from the machine. Take care not to touch the drum cartridge (the green part). Any scratches or damage to the

surface of the drum will cause dirty copies.

Note

1/2

If the misfeed indicator ( ) does not stop

blinking, check for any torn pieces of paper in

the machine.

• Do not touch the drum cartridge (green

portion) when removing the misfeed paper.

Doing so may damage the drum and cause

smudges on copies.

• While closing the cover of the machine,

please beware of clamping your fingers.

• Confirm whether the original is placed slant

or not when making copies again.

• Toner remained on the feed roller may

re-affect the quality of copying original

when removing the misfeed paper.

“Click”

Note

Caution

42

INDICATOR DISPLAY OF THE

MACHINE STATUS AND SOLUTION

No Indication Status, Cause and Solution Page

1

Toner cartridge replacement

required indicator Blinking

together

Toner cartridge or drum cartridge is not

installed. Install toner cartridge and drum

cartridge.

45,46

Drum cartridge replacement

required indicator

2 LED Indicator Blinking

The output tray is closed. Only scan function can

be used. To copy or print, please expand the

output tray.

15

3LED Indicator Blinking

together

Paper misfeed occurs. Remove the misfeed

paper. 41

Misfeed indicator

4

Toner cartridge replacement

required indicator Blinking

together Cover is open. Close the cover. 41,45Drum cartridge replacement

required indicator

Misfeed indicator

5

LED Indicator Blinking

in turn

Continuous copying. The copy speed slows

down for a while. –

Remaining

copy count LED Indicator

6LED Indicator Blinking

in turn

Continuous printing. The print speed slows

down for a while. –

LED Indicator

7 LED Indicator Blinking Paper out. Feed paper and press the start key. 15

8 LED Indicator Light

The toner is about to run out. Prepare the new

toner cartridge. By replacing the toner cartridge,

the counter will be cleared automatically.

45

9Drum cartridge replacement

required indicator Light The life of the drum cartridge is about to end.

Preparing to replace the drum cartridge. 46

10 Drum cartridge replacement

required indicator Blinking

The life of the drum cartridge ends. The

machine stops working. Replace the drum

cartridge, and the count of the drum cartridge

should be cleared.

46

11

LED Indicator Blinking

one by

one

The loaded paper size is wrong. Press "C" key

to clear the error. 7, 9

LED Indicator

12

One of the

number

(–)

LED Indicator Light

The machine is in ready status. –Drum cartridge replacement

required indicator Off

Misfeed indicator Off

13

LED Indicator

Rotate

in circle Machine is transferring data. –

LED Indicator

LED Indicator

LED Indicator

14

LED Indicator

Blinking

one by

one

USB access problem. Check if there is any

obvious damage sign. Or, replace the USB

device.

29

LED Indicator

LED Indicator

LED Indicator

15

LED Indicator

Blinking

one by

one

USB device is memory full. Check if there is

memory space for storage. 29

LED Indicator

LED Indicator

LED Indicator

16 "100%" ratio Mode LED Blinking Auto power shut off mode. To restore normal

operation, press any key. 6

– Other Indicator/LED Off

43

ERROR CODE AND SOLUTION

*If the problem persists, please contact the dealer or nearest authorized service representative.

SN Main

code

Sub

code Content Solution

1 E7 10 Scanner trouble Turn off the power. Then turn on and check it.

2 E7 11 Scanner trouble Turn off the power. Then turn on and check it.

3 E7 20 LSU trouble Turn off the power. Then turn on and check it.

4 F5 02 Scanner trouble Turn off the power. Then turn on and check it.

5 L1 00 Scanner trouble Turn off the power. Then turn on and check it.

6 L3 00 Scanner trouble Turn off the power. Then turn on and check it.

7 L4 58 Motor trouble Clear it by service.

8 L6 10 LSU trouble Turn off the power. Then turn on and check it.

9 U2 04 Memory error Turn off the power. Then turn on and check it.

44

TROUBLESHOOTING

Main code will be displayed upon machine error, and the sub code will be displayed when the "start" key is pressed.

The display interval between the two main codes is about 0.5 second. The interval for the cyclic display of the two

codes is 0.25 second. The display interval of the sub codes is the same as that of the main codes (See the following

display example for the error code of LED indicator).

Example: L1-00

Main Code Sub Code Main Code

If do not press the copy start

button, after a brief interval, the two

Main Code repeatedly display.

Press the

copy start button to

show the

sub code

Release the copy start button

main code display

The two Sub Code are repeatedly

display after a brief interval.

45

6

Chapter 6

ROUTINE MAINTENANCE

This chapter explains how to replace the toner and drum cartridge, clean the machine and store the supplies.

REPLACING TONER CARTRIDGES

Please replace the toner cartridge according to the following steps.

1Lift the document glass locking

handle and open the cover of the

machine.

2Remove the old cartridge following

the upward direction of the arrow.

3Take the new cartridge out of the bag,

grasp the cartridge on both sides and

shake it horizontally five to six times.

Please give priority to

using the toner delivered

together with the

machine when using the

toner cartridge for the

first time.

4Hold the new cartridge by its grips,

and insert it at a 45-degree angle

towards the slot. Press it down until a

"click" is heard.

If there is any dirt or dust

on the new toner

cartridge, remove it

before installing the

cartridge.

5Gently lift the support bar at the

green-marks and pull to a half-closed

position, and then gently lift the bar

again until the cover is completely

closed. Connect the power.

The "toner cartridge

replacement required"

indicator ( ) will go

out.

The following phenomena indicate that the cartridge has run out of toner, please replace it with a new cartridge.

• When the "toner cartridge replacement required" indicator ( ) is on.

• If the copies show white lines, light-colored printing or fogged image.

Note

After removing the old cartridge, do not shake

it or tap it. Otherwise toner may leak from the

cartridge. Immediately put the old cartridge in

the bag of the new cartridge. Dispose of the

old cartridge according to local regulations.

Caution

Grasp the cartridge grips when holding the

cartridge.

• Before closing the cover, make sure that the

new toner cartridge is correctly installed.

• Confirm whether the original is placed slant

or not when making copies again.

Caution

“Click”

Note

46

REPLACING DRUM CARTRIDGES

Please replace the drum cartridge according to the following steps.

1Open the cover of the machine and

remove the toner cartridge.

2Hold the green-marked position with

your both hands and rotate in the

direction of the arrow, and take out

the old drum cartridge.

3Aim the new drum cartridge to the

bayonet of the machine, insert it into

the bayonet, rotate in the direction of

the arrow and insert the drum

cartridge until a "click" is heard.

4Insert the toner cartridge into the

bayonet of the machine, press it down

in the direction of the arrow until a

"click" is heard. Gently lift support bar

at the green-marked and pull to a

half-closed postion, and then gently

lift the bar again until the cover is

completely closed.

5Turn on the power, press the

[DENSITY] key and [PHOTO MODE]

key at the same time until all

indicators except for [PHOTO MODE]

indicator light on.

6Press the [DENSITY] key again until

the indicatiors return to normal status.

Confirm whether the indicator of the

drum cartridge is light off.

Do not touch the surface of the drum (green

portion) of the drum cartridge when replacing

the drum cartridge. Doing so may damage the

drum and cause smudges on copies.

Caution

Before closing the cover, make sure that the

new drum cartridge is correctly installed.

Note

47

ROUTINE MAINTENANCE

The useful life of the drum cartridge is approximately 8000 copies*. When the internal counter reaches

approximately 7700 copies, the drum cartridge replacement required indicator will light up. For more information on

purchasing a drum cartridge, see "ABOUT SUPPLIES" (p.48). When the drum cartridge replacement required

indicator blinks, the machine will stop operating until the cartridge is replaced. Replace the drum cartridge at this

time.

* Based on copying onto A4 or letter size paper at 6% toned area.

CLEANING THE DOCUMENT

GLASS AND DOCUMENT COVER

If the document glass or the underside of the document cover become dirty, the dirt may appear on copies. Always

keep these parts clean.

Stains or dirt on the document glass will also be copied. Wipe the document glass and the underside of document

cover with a soft, clean cloth.

If necessary, dampen the cloth with water. Do not use thinner, benzene, or similar volatile cleaning agents.

CARTRIDGE CLEANING MODE

If printed images are smudged or dirty under the humid environment, please execute cartridge cleaning mode.

1Press the mode select key for approx.

5 seconds. 2The ( ) blinks in the display, and

cartridge cleaning mode starts.

Do not remove the protective cover on the drum portion (black paper) of a new drum cartridge before use. The

cover protects the drum against external light.

Do not spray flammable cleaner gas. Gas from the spray may come in contact with the

high-temperature parts of the internal components, creating a risk of fire or electric shock.

Note

Warning

If the printed images are not improved, please repeat the cleaning mode a few times. Please run

cartridge cleaning mode only when needed, as it consumes cartridges.

Note

48

ABOUT SUPPLIES

When ordering supplies, please use the correct part numbers as listed below.

Supply list

* Based on copying onto A4 or letter size paper at 6% toned area (The life of the Toner cartridge which has been

included in the unit at the factory is approximately 1,000 sheets.)

Proper storage

1.Store the supplies in a location that is:

• clean and dry,

• at a stable temperature,

• not exposed to direct sunlight.

2.Store paper in the wrapper and lying flat.

3.Paper stored in packages standing up or out of the wrapper may curl or become damp, resulting in paper

misfeeds.

Storing toner cartridges

Store a new toner cartridge box horizontally with the top side up. Do not store a toner cartridge standing on end. If

stored standing on end, the toner may not distribute well even after shaking the cartridge vigorously, and will remain

inside the cartridge without flowing out.

Supply of spare parts and consumables

The supply of spare parts for repair of the machine is guaranteed for at least 7 years following the termination of

production. Spare parts are those parts of the machine which may break down within the scope of the ordinary use

of the product, whereas those parts which normally exceed the life of the product are not to be considered as spare

parts. Consumables too, are available for 7 years following the termination of production.

Be sure to use only genuine SHARP parts and supplies.

For best copying results, be sure to use only SHARP products.

Only genuine SHARP consumabies carry the Genuine Supplies label.

Supply Part number Usable life

Toner cartridge AL-103TD Approx. 2,000 sheets*

Drum cartridge AL-103DR Approx. 8,000 sheets

Note

GENUINE SUPPLIES

OPERATION GUIDE

AL1035-EX-ZZ