Sharp AR 203E Operation Manual Online GB User To The 74171eab 3f05 42b3 Ace4 88d7cd0de255

User Manual: Sharp AR-203E to the manual

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Online Manual

AR-203E

Contents

How to Use the Online Manual 1

Printing Overview 2

Basic Printing 3

Starting the Printer Driver Using the "Start" Button 4

Printer Driver Settings 5

Printing a Watermark 6

Fitting the Printed Image to the Paper 7

Printing Multiple Pages on One Page 8

Outline of the Print Status Window 9

Scanning Overview 10

Scanning an Image from a TWAIN-Compliant Application 11

Scanning an Image from a WIA-Compliant

Application (Windows XP/Vista) 15

Scanning an Image from the "Scanner and

Camera Wizard" (Windows XP/Vista) 17

Outline of Button Manager 20

Button Manager Settings 21

Identifying Unit Problems 22

Check the Connection between the Unit and Computer 23

Check Your Computer 24

Plug and Play Screen does not Appear (when the

USB is connected) 25

Failed to Install the MFP Driver (Windows 2000/XP) 26

Faint, Uneven or Smeared Print Output 27

Characters or Graphics are not Printed in Correct Position

28

Nothing Prints 29

Poor Scanning Result 30

The Scanned Image is Incorrectly Positioned 31

Unable to Scan the Image 32

Uninstalling the Software 33

Printer Driver Features 34

1

How to Use the Online Manual

2

Print

3

Scan

4

Troubleshooting

5

Printer Driver Features

6

Index

INDEX

CONTENTS 1

This Online Manual provides instruction for the operation of your new unit. Please read the following explanation of how

to use the Online Manual, and then search for the information that you need.

For more information about computers, operating systems and Acrobat Reader, please refer to the relevant manual or

help file.

How to Control the Online Manual

Following links

Links can connect parts of a document to other parts for further information. In this document, green colored letters are linked areas.

To follow a link, select a hand tool ( ), a zoom tool or a selection tool. Position the pointer over the linked area on the page until the pointer

changes to a hand with a pointing finger ( ). Then click the link.

Using Bookmarks

This online manual has Bookmarks on the main pages of each section. You can move to the desired pages by simply clicking its bookmark.

How to Print Out the Online Manual

I

n order to print out a hard copy of the Online Manual for your reference, go to Acrobat Reader, click the "File" menu, and

select "Print". After specifying the printer setting, click the "OK" button to print.

Note

zIn this online manual, screen images and operating procedures are mainly for Windows XP. With other versions

of Windows, some screen images may be different from those in this manual.

zWherever "AR-xxxx" appears in this manual, please substitute your model name for "xxxx".

zFor your information, please note that the SPF and the second cassette are provided as an option.

1

INDEX

CONTENTS

Click this button to display the Table of

Contents of the Online Manual. From the Table

of Contents you can jump to various pages.

Click this button to display the Index of the

Online Manual. From the Index you can

jump to various pages.

Takes you forward page by page.

Takes you back page by page. To return to the previous link,

click the ( ) button on the menu bar of the Acrobat Reader.

How to Use the Online Manual

1

INDEX

CONTENTS 2

2

The flow chart shown below provides printing overview.

Reference: For more information on printing, see Basic Printing.

Caution

zThe printer function is only available when the machine is connected to your computer using a USB cable. Printing

over a network connection is not possible.

zWhen the paper source is the paper tray or multi-bypass tray, verify that the paper has been loaded before starting

printing.

zEnsure printing has been completed before turning the power off. Do not remove the power cord before turning

the unit off.

Prepare the document you intend to print

Send print data from your computer

Printing

Exit printing

Open the printer driver setup screen and set the print preferences

Reference:

Printer Driver Settings, Printing a Watermark, Fitting the Printed Image to the Paper,

Printing Multiple Pages on One Page

Printing Overview

INDEX

CONTENTS 3

2

This is a printing example using WordPad to print a document onto A4 size paper.

1Start WordPad, make a new file, and enter the text

you intend to print.

2Select "Print" from the application's "File" menu.

3Make sure that "SHARP AR-xxxx" is selected as the

current printer. If you intend to change any print

setting, click the "Preferences" button to open the

printer driver setup screen.

On Windows 98/Me, click the "Properties" button.

Reference: Printer Driver Settings, Printing a Watermark, Fitting the

Printed Image to the Paper, Printing Multiple Pages on

One Page

4Click the "Print" button in the "Print" dialog box.

On Windows 98/Me, click the "OK" button.

Printing starts according to your preferences.

Note

Windows 2000 does not have the "Preferences"

button on this dialog box. Switch to the desired

tab by clicking it to specify printer settings.

Identify the current printer

in this box.

1

2Click this button to change

any print preference.

SHARP

AR-xxxx

SHARP

AR-xxxx

Basic Printing

INDEX

CONTENTS 4

2

You can open the printer driver and change the printer driver settings from the Windows "start" button. Settings adjusted

in this way will be the initial settings when you print from an application. (If you change the settings from the printer

driver setup screen at the time of printing, the settings will revert to the initial settings when you quit the application.)

Reference: Basic Printing

Windows 2000/XP/Vista

1Click the "start" button, and then click "Control

Panel".

On Windows 2000, click the "Start" button and select

"Settings".

2Click "Printers and Other Hardware", and then click

"Printers and Faxes".

• On Windows Vista, click "Printer".

• On Windows XP, click "Printers".

3Click the "SHARP AR-xxxx" printer driver icon and

select "Properties" from the "File" menu.

On Windows Vista, click "Printer".

4Click the "Printing Preferences" button in the

"General" tab.

The printer driver setup screen will appear.

Reference: Printer Driver Settings

Windows 98/Me

1Click the "Start" button, select "Settings" and then

click "Printers".

2Click the "SHARP AR-xxxx" printer driver icon and

select "Properties" from the "File" menu.

3Click the "Setup" tab.

The printer driver setup screen will appear.

Reference: Printer Driver Settings

Starting the Printer Driver Using the "Start" Button

INDEX

CONTENTS 5

2

To view Help for a setting, click the ( ) button in the upper right-hand corner of the window and then click the setting.

Tab

Index which allows you to

switch between the various

setup screens.

( ) button

Click this button and then click a

setting to view Help for the setting.

Check button

Allows you to select one

item from a list of options.

"OK" button

Click this button to save

your settings, and exit the

dialog box.

The settings you made at

"N-Up Printing", "Document

Style", "Fit To Paper Size",

"Image Orientation" and

"Watermark" are shown in

this image.

The tray selected in

"Paper Selection" in the

"Paper" tab appears in

blue. You can also click

on a tray to select it.

"Cancel" button

Click this button to exit the dialog

box without making any changes to

the settings.

"Apply" button

Click to save your settings

without closing the dialog box.

"Help" button

The Help window will open to

let you view explanations of the

settings on the tab.

Drop-down list

Allows you to make one

selection from a list of choices.

Check box

Click this option to activate/

deactivate each function.

You can also view Help by

right-clicking the setting

with the mouse.

The "Apply" button does

not appear when you

open this window from

an application.

Note

Note

Printer Driver Settings

INDEX

CONTENTS 6

2

To print a watermark, for example "CONFIDENTIAL", on your document, refer to the following steps. Open the printer

driver and click the "Watermarks" tab.

Reference: See Basic Printing for details on how to open the printer driver.

How to Print a Watermark

From the "Watermark" drop-down list, select the watermark, for example "CONFIDENTIAL", you wish to print on your

document, and start printing.

For details on watermark settings, view printer driver Help.

Reference: Printer Driver Settings

Print sample

Printing a Watermark

INDEX

CONTENTS 7

2

This printer driver can adjust the zoom ratio for printing according to the paper loaded in the unit.

Follow the steps shown below to use this function. The instruction below assumes that you intend to print an A4 size

document onto an A5 size paper.

1Click the "Paper" tab in the printer driver setup

screen.

2Select the paper size for the print data from "Paper

Size".

3Check the "Fit To Page" box.

4Select the paper size for "Fit To Paper Size", which

corresponds to the size of paper in the unit.

Now, the printed image will automatically fit the paper

set in the unit.

Note

The "Fit To Paper Size" setting is not available when "N-Up Printing" is selected.

Reference: Printing Multiple Pages on One Page

Paper Size: A4

Fit To Paper Size: A5

A4 size document

(Paper Size)

A5 size paper

(Fit To Paper Size)

Fitting the Printed Image to the Paper

INDEX

CONTENTS 8

2

This feature allows you to print two or four document pages onto a single page.

To use this function, open the printer driver setup screen, select "2-Up" or "4-Up" for "N-Up Printing" on the "Main" tab.

If you select the "Border" checkbox, border lines will be printed on each page.

Note

The "N-Up Printing" setting is not available when "Fit To Paper Size" is selected.

Reference: Fitting the Printed Image to the Paper

"2-Up"

"4-Up"

BorderBorderN-Up

Printing Multiple Pages on One Page

INDEX

CONTENTS 9

2

When printing begins, the Print Status Window activates and appears on the screen.

The Print Status Window is a program designed to show the current printer status including the document name being

printed and error messages.

Status window

Provides details on the current

status of the print job.

Document Name

Displays the name of the active print

job.

"Help" button

Click this button to display help file

for the Print Status Window.

Status icon

This icon informs you of the print status.

Tab

Index which allows you to switch

between the two setup screens.

"Cancel Job" button

Printing can be canceled by clicking

this button before the machine

receives the job.

"Close" button

Click this button to close the Print

Status Window.

Outline of the Print Status Window

INDEX

CONTENTS 10

3

The flow chart shown below provides scanning overview.

*1:TWAIN is an industry standard for interface of image data processing devices including scanners. By installing a TWAIN driver onto your computer,

you can scan and work with images using a variety of TWAIN-compliant applications.

*2:WIA (Windows Imaging Acquisition) is a Windows function that allows a scanner, digital camera or other imaging device to communicate with an

image processing application. The WIA driver for this unit can only be used in Windows XP/Vista.

*3:To scan using the unit's operation panel, you must first install Button Manager and establish the

appropriate settings in the Control Panel. For details, see "USING THE SCANNER MODE" in

the Operation Manual.

Note that not all scanner functions are available using Button Manager.

Caution

The scanning feature can only be used with computers that are connected to the machine by a USB cable.

Place the original in the scanning position

Reference: For more detail, refer to the "ORIGINAL PLACEMENT" in the Operation Manual.

Start up the "Scanner and Camera

Wizard" from "Control Panel" in

your computer.

Start up a Twain-compliant or WIA-

compliant application, and select

the unit's scanner driver.

Change the unit to scanner mode

and select scan menu (SC1 to SC6)

on the operation panel.

Set the scan preferences

When scanning from TWAIN*

1

-compliant

or WIA*

2

-compliant application

When scanning from "Scanner and

Camera Wizard" (Windows XP/Vista)

Using the unit to begin scanning*3

Scanning

Referenc

e: Scanning an Image from the

"Scanner and Camera

Wizard" (Windows XP/Vista)

Scanning

Reference:

Scanning an Image from a

TWAIN-Compliant Application,

Scanning an Image from a

WIA-Compliant Application

(Windows XP/Vista)

Scanning

Reference: "USING THE SCANNER

MODE" in the Operation

Manual,

Outline of Button Manager

Scanning Overview

INDEX

CONTENTS 11

3

The SHARP scanner driver conforms to TWAIN, the industry standard, making it compatible with a variety of TWAIN-

compliant applications. Below is a step-by-step guide for acquiring a scanned image to the Sharpdesk desktop screen

using Sharpdesk.

1Place the original (s) you wish to scan on the

document glass/SPF.

Reference: For information on setting an original for scanning, refer

to "ORIGINAL PLACEMENT" in the Operation Manual.

2After starting Sharpdesk, click the "File" menu and

select "Select Scanner".

3Select "SHARP MFP TWAIN S", and click the

"Select" button.

Note

zIf you are using Windows XP/Vista, you can also

select "WIA-SHARP AR-xxxx" to scan using the

WIA driver.

Reference: Scanning an Image from a WIA-

Compliant Application (Windows XP/

Vista)

z

Depending on your system, "

SHARP MFP

TWAIN S 1.0 (32-32)

" and "WIA-SHARP AR-xxxx

1.0 (32-32)" may appear in the "Select Source"

screen.

zThe method for accessing the "Select Scanner"

option, depends upon the application. For more

information, refer to the manual or the help file

of your application.

WIA-SHARP AR-xxxx

Scanning an Image from a TWAIN-Compliant Application (part 1)

INDEX

CONTENTS 12

3

4Select "Acquire Image" from the "File" menu, or

click the "Acquire" button ( ).

The scanner driver setup screen will appear.

Reference: Scanner Driver Settings

5In the "Scanning Position" menu, select the

position in which you placed the original in Step 1

("Platen" (document glass) or "SPF").

Select "SPF" when you placed the original in the SPF.

6Click the "Preview" button.

The preview image will appear.

7Specify the scanning area, and set the scan

preferences.

For information on specifying the scan area and setting

the scan preferences, see scanner driver Help.

Reference: Scanner Driver Settings

8

Click the "Scan" button after setting your preferences.

To cancel your scanning job after clicking the "Scan"

button, press the [Esc] key on your keyboard.

When you close the scanner driver after scanning, the

image data will appear as a new file in Sharpdesk.

Note

z

If the rotation or angle of the image is different, reset

the original, and click the "Preview" button again.

zIf you set multiple pages on the SPF, the unit

previews only the page placed on the top of the

originals, and then sends it to the original exit

area. Return the previewed page to the SPF

before starting the scanning job.

Caution

Setting a large area with full color together with a

high resolution setting, makes the data size large,

resulting in extended scanning times. It is

recommended to set the scanning preferences

depending on the type of the original to be

scanned, i.e., Web Pages (monitor), Photo, FAX,

or OCR.

Scanning an Image from a TWAIN-Compliant Application (part 2)

INDEX

CONTENTS 13

3

Scanner Driver Settings

The scanner driver setup screen consists of the "Set-up screen", which lets you select scan settings, and the "Preview

screen", which shows the scanned image. For details on the scan settings, click the "Help" button to display Help.

Set-up screen

Note

"Scanning Position" menu

Select the desired scanning position from

"Platen" (document glass) or "SPF".

"Zoom Preview" check box

If the [Zoom Preview] checkbox is selected

before the [Preview] button is clicked, the

selected area will be enlarged in the preview

window.

"Preview" button

Previews the document.

"Scan" button

Click to scan an original or image according

to your preferences. Before clicking the

"Scan" button, check if your preferences are

set correctly.

Select "SPF" when you placed the

original in the SPF.

"Scanning Mode" menu

Switch the scanning mode between the

"Preset" and "Professional Settings" screen.

For details on each of these settings, click

the "Help" button to display Help.

Note

To cancel your scanning job after

clicking the "Scan" button, press the

[Esc] key on your keyboard or the

clear key on the unit.

Note

If "Preview" is canceled by

immediately pressing the [Esc] key

on your keyboard or the clear key

on the unit, there may be no

images displayed on the preview

screen.

Scanning an Image from a TWAIN-Compliant Application (part 3)

INDEX

CONTENTS 14

3

Preview screen

Preview window

Click the "Preview" button in the Set-up

screen to display the scanned image. You

can specify the scanning area by dragging

the mouse inside the window.

"Auto Scan Area Adjustment" button

Click when the preview screen is displayed to

automatically set the scanning area.

"Help" button

Click to display the help file for the scanner

driver.

Click the "Auto Scan Area

Adjustment" button to adjust

the scanning area

automatically.

Entire preview screen

"Rotate" button

Each time this button is clicked, the preview

image rotates 90 degrees. This lets you

change the orientation of the image without

picking up and placing the original again. The

image file will be created using the

orientation that appears in the preview

window.

"Image Size" button

Click to open a dialog box that allows you to

specify the scanning area by entering

numbers. Pixels, mm, or inches can be

selected for the units of the numbers. By

initially specifying a scanning area, numbers

can be entered to change that area relative

to the top left corner as a fixed origin.

Scanning an Image from a TWAIN-Compliant Application (part 4)

INDEX

CONTENTS 15

3

If you are using Windows XP/Vista, you can use the WIA driver to scan from Sharpdesk, Paint and other WIA-compliant

applications. The procedure for scanning using Paint is explained in the following.

1Place the original you wish to scan on the

document glass/SPF.

Reference: For information on setting an original for scanning, refer

to "ORIGINAL PLACEMENT" in the Operation Manual.

2After starting Paint, click the "File" menu and select

"From Scanner or Camera".

The scan screen of the WIA driver will appear.

Note

If you have WIA drivers for other devices installed

in your computer, the "Select Device" screen will

open. Select "SHARP AR-xxxx" and click the

"OK" button.

SHARP AR-xxxx

SHARP

AR-xxxx

Scanning an Image from a WIA-Compliant Application (Windows XP/Vista) (part 1)

INDEX

CONTENTS 16

3

3Select the paper source and picture type, and click

the "Preview" button.

The preview image will appear.

If you placed the original on the document glass, select

"Flatbed" for the "Paper source".

If you placed the original in the SPF, select "Document

Feeder" for the "Paper source" and specify the original

size in "Page size".

4Click the "Scan" button.

Scanning begins and the image is acquired into Paint.

Use "Save" in your application to select a file name and

folder for the scanned image, and save the image.

To cancel your scanning job after clicking the "Scan"

button, click the "Cancel" button.

Note

zIf you select "Document Feeder" for the "Paper

source" and click the "Preview" button, the

original in the SPF is previewed. The previewed

original is sent to the original exit area and the

following original stops in the SPF. To eject the

original, press "C (clear)" key and return those

ejected originals to the SPF before starting the

scanning job.

zTo view Help for a setting, click the ( ) button

in the upper right-hand corner of the window

and then click the setting.

Scanning an Image from a WIA-Compliant Application (Windows XP/Vista) (part 2)

INDEX

CONTENTS 17

3

The procedure for scanning with the "Scanner and Camera Wizard" in Windows XP/Vista is explained here. The

"Scanner and Camera Wizard" lets you scan an image without using a WIA-compliant application.

1Place the original you wish to scan on the

document glass/SPF.

Reference: For information on setting an original for scanning, refer

to "ORIGINAL PLACEMENT" in the Operation Manual.

2Click the "start" button, click "Control Panel", click

"Printers and Other Hardware", and then click

"Scanners and Cameras".

3Click the "SHARP AR-xxxx" icon and then click

"Get pictures" in "Imaging Tasks".

The "Scanner and Camera Wizard" will appear.

4Click the "Next" button.

SHARP AR-xxxx

SHARP AR-xxxx

Scanning an Image from the "Scanner and Camera Wizard" (Windows XP/Vista) (part 1)

INDEX

CONTENTS 18

3

5Select the "Picture type" and "Paper source", and

click the "Next" button.

If you placed the original on the document glass, select

"Flatbed" for the "Paper source".

If you placed the original in the SPF, select "Document

Feeder" for the "Paper source" and specify the original

size in "Page size".

You can click the "Preview" button to display the

preview image.

6Specify a group name, format and folder for saving

the image, and then click the "Next" button.

JPG, BMP, TIF or PNG can be selected for the format.

To begin scanning, click the "Next" button.

Note

zIf you select "Document Feeder" for the "Paper

source" and click the "Preview" button, the top

original in the SPF is previewed. The previewed

original is sent to the original exit area, so you

will need to return it to the SPF before starting

the scanning job.

zTo adjust the resolution, picture type, brightness

and contrast settings, click the "Custom

settings" button.

Scanning an Image from the "Scanner and Camera Wizard" (Windows XP/Vista) (part 2)

INDEX

CONTENTS 19

3

7When scanning ends, the following screen will

appear. Select the next task you wish to perform,

and then click the "Next" button.

If you are ready to end the session, click "Nothing. I'm

finished working with these pictures".

8Click the "Finish" button.

The "Scanner and Camera Wizard" closes and the

scanned image is saved in the specified folder.

Scanning an Image from the "Scanner and Camera Wizard" (Windows XP/Vista) (part 3)

INDEX

CONTENTS 20

3

Button Manager is a utility software to link scanning functions to the SCAN key on the unit. This software enables you to

set scanning functions to six different scan menus, which will be linked to the SCAN key on the unit.

Reference: To begin scanning using the unit's operation panel, settings must be established in the Control Panel after the Button Manager is

installed. For information on installing the Button Manager, establishing the Control Panel settings, and scanning using the unit's

operation panel, see "USING THE SCANNER MODE" in the Operation Manual.

The functions of Button Manager are shown below.

You can specify and change your six scan menu options from five functions. Refer to Button Manager Settings to specify

and change the scan menu options.

Tab

Click to set scan menu

options.

Show TWAIN setting screen

when scanning

You can select whether or not the

TWAIN screen is shown. When

the checkbox is selected, the

TWAIN screen appears when

scanning is executed to let you

adjust the scanning conditions.

"Application Selection" area

Select the start-up application

here.

"Help" button

Click this button to display the

help file for Button Manager.

"Apply" button

Click to save your settings without

closing the dialog box.

"Cancel" button

Click this button to exit the

dialog box without making

any changes to the

settings.

"OK" button

Click to save your settings,

and exit the dialog box.

Note

Some applications

may limit your choice

of settings.

"Scan Setup" area

Set the scan conditions.

Note

Close the source application before using the SCAN key on the

unit.

Outline of Button Manager

INDEX

CONTENTS 21

3

After being installed, Button Manager normally keeps active under the Windows operating system. Follow the steps

shown below to set scan options as you like.

For details on the settings in the setting screen of Button Manager, see Button Manager Help.

1Right-click the Button Manager icon ( ) on the task

bar.

2Select "Settings" from the displayed pop-up menu.

The setting screen of Button Manager will open.

Reference: Outline of Button Manager

3Click the tab of the scan menu you want to set up.

4Set up the start-up application in the "Application

Selection" area.

Reference: Outline of Button Manager

5Set up the "Color Mode", "Edge" and other scan

settings in the "Scan Setup" area.

Reference: Outline of Button Manager

6Click the "OK" button.

You have completed the settings.

Note

If the Button Manager icon does not appear on the

task bar, click the "start" button, select "All

Programs" ("Programs" on Windows 98/Me/2000),

select "SHARP Button Manager S", and then click

"Button Manager" to start Button Manager.

Note

zWhen the "Show TWAIN setting screen when

scanning" checkbox is selected, the scan

setting screen appears when scanning is

executed to let you adjust the scanning

conditions.

zIf an application other than "Sharpdesk" is

selected in the "Application Selection" area,

only one original can normally be scanned. If

"Sharpdesk" is selected, multiple originals

loaded in the SPF can be scanned in a single

operation.

Button Manager Settings

INDEX

CONTENTS 22

4

When any trouble has occurred in the unit, first, verify whether you can make a copy or not with the unit. Check the

items shown below when the unit does not work properly but it can make a copy.

Reference: If any copier trouble occurs, refer to "TROUBLESHOOTING" in the Operation Manual.

If you fail to solve the problem after verifying all the items listed above, please

contact your authorised SHARP service centre.

Note

Make sure that the unit is not working. You cannot print from your computer or scan from the unit while the unit is

making copies.

Caution

The unit's scanning function can only be used if the unit is connected to your computer with a USB cable.

Check Your Computer

Plug and Play Screen does not Appear (when the USB is connected)

Failed to Install the Driver (Windows 2000/XP)

Check the Connection between

the Unit and Computer

A

12

B

What type of trouble do

you have?

• Printing trouble

• Scanning trouble B

A

Faint, Uneven or Smeared Print Output

Characters or Graphics are not Printed in Correct Position

Nothing Prints

Uninstalling the Software

Printing trouble

When one of the troubles listed below occurs while

printing, check the corresponding item.

Poor Scanning Result

The Scanned Image is Incorrectly Positioned

Unable to Scan the Image

Uninstalling the Software

Scanning trouble

When one of the troubles listed below occurs while

scanning data, check the corresponding item.

Identifying Unit Problems

INDEX

CONTENTS 23

4

CHECK 1 Is the interface cable compatible with the

unit and computer?

Interface cables compatible with this unit are USB

cables.

USB cable

Use a shielded cable.

CHECK 2 Is the interface cable connected securely?

Check if the interface cable is securely plugged into

the connectors of the unit and computer. It is also

advisable to ensure that the connector pins are not

bent.

Reference: See "CONNECTING THE INTERFACE

CABLE" in the Operation Manual for more

details on interface connection.

CHECK 3 Are any other USB peripherals being

connected along with the unit?

If other USB peripherals are connected through the

same hub, disconnect them to see if the problem

still exists.

If the USB cable becomes disconnected

If the USB cable becomes disconnected, even only once during

the unit's operation, then printing and scanning may be

disrupted.

If this occurs, check the USB cable and ensure that it is

securely connected, then restart the computer.

Caution

The unit's scanning function can only be used if

the unit is connected to your computer with a USB

cable.

Check the Connection between the Unit and Computer

INDEX

CONTENTS 24

4

Reference: Plug and Play Screen does not Appear (when the USB is connected)

CHECK 1 Is there enough computer memory or hard

disk space?

To use this unit, you must have an adequate

amount of hard disk space. If there is insufficient

hard disk space, delete unnecessary files to

increase the free space of the hard disk. If there is

insufficient memory, close unnecessary applications

to increase memory available for printing or

scanning. If you are still unable to print or scan,

install more memory into your computer.

CHECK 2 Is your hard disk fragmented?

When data is frequently stored/deleted, the hard

disk may become fragmented causing a reduction

in printing or scanning speed. In this case it is

recommended to defragment your hard disk. You

may use the Windows tools or a commercially

available hard disk defragmenting tool.

Check Your Computer

INDEX

CONTENTS 25

4

If the Plug and Play screen does not appear after you connect the unit to your computer with a USB cable and turn on

the power of both devices, follow the steps below to verify that the USB port is available.

1Click the "start" button, click "Control Panel", and

then click "Performance and Maintenance".

• On Windows Vista, click the "start" button, click

"Control Panel", and then click "System and

Maintenance".

• On Windows 98/Me/2000, click the "Start" button,

select "Settings", and then click "Control Panel".

2Click "System", click the "Hardware" tab, and click

the "Device Manager" button.

"Universal Serial Bus controllers" will appear in the list

of devices. 3Click the ( ) icon beside the "Universal Serial Bus

controllers".

Two items will display, your Controller chipset type and

Root Hub. If these items appear, you can use the USB

port. If the "Universal Serial Bus controllers" shows a

yellow exclamation point or does not appear, you must

check your computer manual for USB troubleshooting

or contact your computer manufacturer.

4When you make sure that the USB port is enabled,

install the software, referring to "INSTALLING THE

SOFTWARE" in the Operation Manual.

Note

zIf the "System" icon does not appear on

Windows Me, click "view all Control Panel

options" to view it.

z

On Windows 98/Me, double-click the "System" icon

and click the "Device Manager" tab.

zOn Windows 2000, double-click the "System"

icon, click the "Hardware" tab, and click the

"Device Manager" button.

zOn Windows Vista, click the "System", and click

the "Device Manager" from the "Tasks".

Plug and Play Screen does not Appear (when the USB is connected)

INDEX

CONTENTS 26

4

If the MFP driver cannot be installed under Windows 2000/XP, check your computer's settings according to the following

procedure.

1Click the "start" button, and then click "Control

Panel".

On Windows 2000, click the "Start" button, select

"Settings", and then click "Control Panel".

2Click "Performance and Maintenance", and then

click "System".

On Windows 2000, double-click the "System" icon.

3Click the "Hardware" tab, and then click the "Driver

Signing" button.

The following dialog box will open.

4Check the "What action do you want Windows to

take?" ("File signature verification" on Windows

2000).

If the option "Block" has been selected for your

computer, then the MFP driver will not be installable.

Select the option "Warn" and then install the MFP driver

as explained in "INSTALLING THE SOFTWARE" in the

Operation Manual.

Failed to Install the MFP Driver (Windows 2000/XP)

INDEX

CONTENTS 27

4

If print output is faint, uneven or smeared, follow the steps listed below.

CHECK 1 Has the printer driver been specified to suit

both paper and the print job?

You can select "Draft", "Normal" or "Photo" for the

print quality in the "Advanced" tab of the printer

driver setup screen. When "Photo" is selected, you

can click the "Image Adjustment" button and adjust

the brightness and contrast in the dialog box that

appears. Adjust these settings appropriately for

your print data and try printing again.

Reference: Printer Driver Settings

CHECK 2 Is the paper curled?

If the paper is curled, straighten it up and set it in

the unit again.

CHECK 3 Is the paper too thick or too thin?

Only paper weighing from 56 to 80g/m2 can be

used in the paper tray. Only paper weighing from 56

to 128g/m2 can be used in the multi-bypass tray.

CHECK 4 Is the developer replacement required

indicator lit?

When the developer replacement required ( )

indicator lights up, the developer should be

replaced. DEVELOPER REPLACEMENT SHOULD

ONLY BE DONE BY AN AUTHORISED SHARP

SERVICE TECHNICIAN. Contact your service

centre as soon as possible.

CHECK 5 Is it near time to replace the TD cartridge or

drum cartridge?

When it is near time to replace the toner cartridge,

the toner cartridge replacement required ( )

indicator will light up on the unit operation panel.

When it is time to replace the cartridge, the

indicator will blink. Replace the cartridge and try

printing again.

Reference: See "TONER CARTRIDGE

REPLACEMENT", in the Operation Manual.

CHECK 6 Is the maintenance indicator lit?

When the maintenance ( ) indicator lights up,

service by an authorised SHARP service technician

is required. Contact your service centre as soon as

possible.

CHECK 7 Did you set sufficient margins in the paper

settings of your application?

If the margins are set outside of the quality

guaranteed area, smudges or smears may appear

at the upper and lower edges of the paper.

When selecting the paper settings in the

application, set the margins from the top, bottom,

left and right edges of the paper to 4 mm.

Faint, Uneven or Smeared Print Output

INDEX

CONTENTS 28

4

If a document is printed skewed or partly off the paper, follow the steps listed below.

CHECK 1 Is the paper size loaded in the tray the same

as that specified in the printer driver?

Check if the "Paper Size" options suit the size of the

paper loaded in the tray.

If the "Fit To Page" setting is activated, make sure

that the paper size selected from the drop-down list

of the "Fit To Paper Size" option is the same as the

size of the loaded paper.

CHECK 2 Is the orientation of document setting

correct?

Click the "Paper" tab in the printer driver setup

screen, and verify if the "Image Orientation" option

is set to your requirements.

CHECK 3 Is the paper loaded correctly?

If a document is physically damaged when it is

output or the image is skewed on the paper, discard

the damaged sheet, reinsert the paper supply and

print again. Insert the paper so that there is no

visible space between the paper and the paper

guides.

Reference: See "LOADING PAPER" in the Operation

Manual for more details on inserting paper.

CHECK 4 Did you correctly specify the margins for the

application in use?

Check the layout of the document margins and the

paper size settings for the application you are

using. Also check if the print settings are specified

correctly to suit the paper size.

Reference: Faint, Uneven or Smeared Print Output

Characters or Graphics are not Printed in Correct Position

INDEX

CONTENTS 29

4

If nothing prints even when the unit is turned on, please wait a few moments. The unit needs a longer time to process

intricate data. If the unit still does not print, refer to the check list below.

CHECK 1 Has a paper jam occurred?

When the misfeed ( ) indicator blinks or ( )

blinks in the display, the unit will stop because of a

misfeed.

Remove the jammed paper as explained in

"MISFEED REMOVAL" in the Operation Manual.

CHECK 2 Is the ON LINE indicator off?

The ON LINE indicator on the operation panel turns

off while the unit is used for copying. Scanning and

printing is not possible at this time. When copying is

finished, the ON LINE indicator will turn on after the

set auto clear time elapses, and the unit will be

ready for scanning and printing. You can also press

the clear key twice or press the ON LINE key to

make the unit ready for scanning or printing.

CHECK 3 Is your unit selected correctly in the current

application for the print job?

When choosing "Print" from the "File" menu located in

applications, be sure you have selected "SHARP

AR-xxxx" printer displayed in the "Print" dialog box.

CHECK 4 Has the printer driver been installed

properly?

Check if the printer driver has been installed, following

the steps listed below.

1Click the "start" button, click "Control Panel",

click "Printers and Other Hardware", and then

click "Printers and Faxes".

• On Windows Vista, click the "start" button, click

"Control Panel" and then click "Printer".

• On Windows 98/Me/2000, click the "Start" button,

select "Settings" and then click "Printers".

2Check if the "SHARP AR-xxxx" printer driver

icon is shown.

If you still cannot print after confirming the "SHARP

AR-xxxx" printer driver icon, the printer driver may not

have been installed correctly. In this case, delete the

software and then reinstall it.

Reference: Uninstalling the Software

SHARP

AR-xxxx

SHARP AR-xxxx

Nothing Prints

INDEX

CONTENTS 30

4

If you get poor quality as a result of scanning a job, and you cannot improve the quality by changing preferences, refer

to the check list shown below.

CHECK 1 Is the original clean?

Check your original before scanning. If any dust

sticks to the original, you cannot obtain a clean

result. In addition, make sure that the document

glass is also clean.

CHECK 2 Have you specified a suitable resolution?

Make sure that the value for the "Resolution" setting

in the scanner driver satisfies the requirement of the

set original.

Reference: Scanning an Image from a TWAIN-

Compliant Application,

Scanning an Image from a WIA-Compliant

Application (Windows XP/Vista),

Scanning an Image from the "Scanner and

Camera Wizard" (Windows XP/Vista),

CHECK 3

Have you specified a suitable value for the

"B/W Threshold" setting?

If you are scanning with a TWAIN-compliant

application and are using "Mono 2 gradation (no

Green)","Mono 2 gradation (no Red)" or "Mono 2

gradation (no Blue)" mode, make sure that a

suitable value is specified for the "B/W Threshold"

setting. A larger threshold value makes your output

darker, whilst a small threshold value makes it

lighter. To adjust the threshold automatically, click

the "Auto Threshold" button on the "Image" tab of

the "Custom Settings" screen.

Reference: Scanning an Image from a TWAIN-

Compliant Application

CHECK 4 Have you adjusted the brightness and

contrast suitably?

If you are scanning with a TWAIN-compliant

application and the resulting image has unsuitable

brightness or contrast (for example it is too bright),

activate the "Auto Brightness/Contrast Adjustment"

setting on the "Color" tab of the "Custom settings"

screen.

If you are scanning with a WIA-compliant

application or the "Scanner and Camera Wizard",

click "Adjust the quality of the scanned picture" or

the "Custom settings" button, and adjust the

brightness and contrast in the screen that appears.

Poor Scanning Result

INDEX

CONTENTS 31

4

If the scanned image is incorrectly positioned, refer to the check list shown below.

CHECK 1 Have you placed the original straight?

Place the original straight on the document glass.

Reference: Refer to "ORIGINAL PLACEMENT" in the

Operation Manual for the detail on how to

set the original.

CHECK 2 Have you set the original correctly on the

document glass?

Place the original on the document glass in the

direction as shown in the illustration below.

CHECK 3 Have you set the original correctly on the

SPF?

To scan from the SPF, align the guide to the original

as shown in the illustration below.

Align the center of the original with ( ) mark.

Align the guide to the original.

The Scanned Image is Incorrectly Positioned

INDEX

CONTENTS 32

4

If you cannot scan the image, turn off your computer. Press the power switch on the unit to turn it off, unplug the unit from the power

source, and then plug it back in. Restart your computer. Try scanning again. If scanning is still not possible, refer to the check list below.

CHECK 1 Is your application compliant to TWAIN?

If you are using Windows 98/Me/2000 and your

application is not TWAIN compliant, the application

cannot acquire images. Use an application that is

TWAIN compliant, such as the included Sharpdesk.

CHECK 2 Have you selected the scanner driver of this

unit on your application?

Make sure that the "SHARP MFP TWAIN S" or "WIA-

SHARP AR-xxxx" is selected on your application.

Reference: Scanning an Image from a TWAIN-

Compliant Application

CHECK 3 Have you specified all scanning preferences

appropriately?

Setting a large area with full color together with a high

resolution setting, makes the data size large, resulting in

extended scanning times. It is recommended to set the

scanning preferences depending on the type of original

to be scanned, i.e., Web Pages (monitor), Photo, FAX,

or OCR.

CHECK 4 Is there enough computer memory?

Your computer may not have enough available memory

to hold the document you want to scan. Lower the scan

resolution.

CHECK 5 Has the specified period of program timeout

already elapsed?

Neither printing nor scanning jobs can be sent to the

unit from your computer during the specified period of

program timeout after copying.

To send a scanning job immediately, press the clear key

twice, ONLINE key or SCAN key on the unit.

Reference: For more detail, refer to "USER

PROGRAMS" in the Operation Manual.

CHECK 6 Are you trying to scan multiple originals in the

SPF at once?

When multiple originals are loaded in the SPF, it

depends on your application whether only one original

can be scanned in a single operation, or whether

multiple originals can be scanned. Check which is

possible in your application. (Sharpdesk allows multiple

originals to be scanned in a single operation.)

CHECK 7 Does your computer's operating system

support the scanner driver?

The operating systems that support the unit's scanner

driver are Windows 98/Me/2000/XP/Vista.

CHECK 8 Are you using an appropriate interface?

Make sure that the cable is connected securely to the

USB connector on your computer and the unit.

CHECK 9 Have the scanner driver and Button Manager

been installed properly?

If normal scanning still cannot be performed even after

confirming the items on the above check list, delete the

software and then reinstall it.

Reference: Uninstalling the Software

Unable to Scan the Image

INDEX

CONTENTS 33

4

If printing or scanning is not possible, or Button Manager does not function correctly, check the items in "Nothing Prints" or

"Unable to Scan the Image". If you still cannot solve the problem, follow the steps below to uninstall the software (Printer driver,

Scanner driver, Button Manager), and then reinstall it.

1Click the "start" button, and then click "Control

Panel".

• On Windows Vista click the "Uninstall a program".

• On Windows 98/Me/2000, click the "Start" button,

select "Settings", and then click "Control Panel".

2Click "Add or Remove Programs".

On Windows 98/Me/2000, double-click the "Add/

Remove Programs" icon.

The following dialog box will open.

Delete the "SHARP AR-xxxx Series MFP driver" and the "Sharp

Button Manager S" from the list of applications. For more

information, refer to your operating manual or to the help files

for your operating system.

3Restart your computer.

The deletion of the driver and Button Manager is

completed when you restart your computer. If you wish to

reinstall, follow the instructions in "INSTALLING THE

SOFTWARE" in the Operation Manual.

Caution

Before uninstalling the software, close all applications.

SHARP AR-xxxx Series MFP Driver

Uninstalling the Software

INDEX

CONTENTS 34

5

34

(continued)

*1:Will be reduced to A4 size or the specified size before printing.

*2:This initial setting may vary depending on your operating system settings.

For information on each setting, see Help in the printer driver setup screen.

Tab Setting Selections Initial setting

Main Copies 1 to 999 1

Collate On/Off On

N-Up Printing 1-Up/2-Up/4-Up 1-Up

Border On/Off Off

User Settings -Factory Defaults

[User Settings]

Setting Name Up to seven names, 20 characters each -

Paper

Paper Size

A3 [Fit To Page]*1, A4, A5, A6, B4 [Fit To Page]*1, B5, Ledger [Fit To

Page]*1, Letter, Legal, Executive, Invoice, Foolscap, Folio, COM10,

Monarch, DL, C5, 8K [Fit To Page]*1, 16K, Custom Paper

A4*2

Fit To Page On/Off Off

Image Orientation Portrait/Landscape/Rotate 180 degrees Portrait

Paper Source Tray 1, Bypass Tray Tray 1

[Custom]

Width 98.3 to 215.9 (mm.) 98.3 (mm.)*2

Length 148.0 to 355.6 (mm.) 148.0 (mm.)*2

Size millimeters, inch millimeters*2

Printer Driver Features (part 1)

INDEX

CONTENTS 35

5

35

Tab Setting Selections Initial setting

Advanced

Print Quality Draft/Normal/Photo Normal

2 Gradation Print On/Off Off

[Image Adjustment]

Brightness 0 to 100 50

Contrast 0 to 100 50

Watermarks

Watermark (None)/TOP SECRET/CONFIDENTIAL/DRAFT/ORIGINAL/COPY (None)

Text - -

Size 6 to 300 200

Angle -90 to +90 +45

Gray Scale 0 to 255 192

On First Page Only On/Off Off

Printer Driver Features (part 2)

Index

6

AApplication Selection 20

"Auto Scan Area Adjustment" button

14

BBasic Printing 3

Border 8

Button Manager 20

Button Manager Settings 21

FFit To Page 7

Fit To Paper Size 7

HHelp

Button Manager 20

Print Status Window 9

Printer driver 5

Scanner driver

TWAIN driver 13

WIA driver 16

How to Use the Online Manual 1

IInterface 23

MMain 5

Margin 27

NN-up printing 8

Nothing Prints 29

OOutline of Button Manager 20

Outline of the Print Status Window

9

Overview

Print 2

Scan 10

PPaper Size 7

"Preview" button

Scanner and Camera Wizard 18

TWAIN driver 13

WIA driver 16

Preview Screen 14

Print 2

Print Status Window 9

Printer Driver Features 34

Printer Driver Settings 5

Printing a Watermark 6

Printing Overview 2

SScan 10

"Scan" button

TWAIN driver 13

WIA driver 16

Scan Setup 20

Scanner and Camera Wizard 10

Scanning an Image

Scanner and Camera Wizard 17

TWAIN driver 11

WIA driver 15

Scanning Mode 13

Scanning Overview 10

Scanning Position 12

Select Device 15

Set-up Screen 13

Settings

Button Manager 21

Printer driver 5

Scanner driver

Scanner and Camera Wizard

18

TWAIN driver 13

WIA driver 16

Starting

Button Manager 21

Printer driver 4

TTroubleshooting 22

TWAIN 10

UUnable to Scan the Image 32

Uninstalling

Button Manager 33

Printer driver 33

Scanner driver 33

WWatermark 6

WIA 10

AR203E_v1