Sharp HRO00224 LTE, WCDMA, GSM Smart phone with Bluetooth, WLAN, NFC and GPS User Manual Operation manual

Sharp Corporation LTE, WCDMA, GSM Smart phone with Bluetooth, WLAN, NFC and GPS Operation manual

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Operation manual

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Operation manual

ContentsSafety PrecautionsBasic OperationsCharacter InputPhoneAddress BookMailLINEInternetCamera1SegSettingsAppendixBasic ManualSHF32

PrefaceThank you for buying the “AQUOS K SHF32” (simply called the “SHF32” or the “product” from here on).Before using the product, be sure to read the “Basic Manual” (this manual) and “Setting Guide” available on the au homepage to ensure correct use. After you have finished reading the manuals, be sure to keep them accessible and store the printed manuals (“取扱説明書” (Basic Manual) and “設定ガイド” (Setting Guide)) (Accessories) in safe places so that you can refer to them whenever you need them. If you lose the printed manuals (Accessories), contact an au shop or Customer Service Center.List of Packaged ItemsBefore you start using the product, make sure that you have all the following packaged items with the product.Warranty (Japanese)SHF32Battery Pack(SHF31UAA) •取扱説明書 (Basic Manual) (Japanese) •設定ガイド (Setting Guide) (Japanese)The following items are not included in the package. •Desktop holder •microSD memory card •AC adapter •Earphone •microUSB 3.5mm conversion cable •microUSB cable •Purchase a specified charger (sold separately). ◎Illustrations of cell phones in this manual are only for reference. They may look different from the actual product.Operating Instructions “” (Basic Manual) and “” (Setting Guide)The “Basic Manual” (this manual) and “Setting Guide” available on the au homepage describe basic operations of major functions. Initial settings, charging, and other preparations before using the product for the first time are explained in the “Setting Guide”.For detailed descriptions of various functions, refer to the “Full Instruction Manual” (Japanese) available on the au homepage:　（http://www.au.kddi.com/support/mobile/guide/manual/）ii

When Using the ProductBefore you start using the product, be sure to read the “Safety Precautions” to ensure correct use.Before you assume that the product is malfunctioning, check for possible remedies in the following au Customer Support site of au homepage:　（http://www.au.kddi.com/english/support/） •Communication is not possible even inside the service area in places where the signal does not reach (e.g. tunnels and basements). Also, communication may not be possible in poor reception areas. Communication may be interrupted if you move into a poor reception areas during communications. •Since this product uses radio waves, the possibility of communication intercepts by third parties cannot be eliminated. (Though the LTE/GSM/UMTS system has highly secure confidential communication features.) •VoLTE (LTE network) by au is used when connecting with emergency organizations within Japan. You cannot connect using 3G (circuit-switched network). •The product is compatible with the international roaming service. Each network service varies depending on the area and service content. For details, refer to “auのネットワークサービス・海外利用” (au Network Services/International Roaming) described in “Full Instruction Manual” (Japanese) available on the au homepage. •Since the product is a radio station under the Radio Law, you may be asked to temporarily submit the product for inspection in accordance with the Radio Law. •The IMEI information of your cell phone is automatically sent to KDDI CORPORATION for maintenance and monitoring operational status of your cell phone. •The product initiates data transmission regularly to obtain information required for the product to operate including the time. Communication charges are incurred separately. •If you are using the product overseas, check the relevant laws and regulations of the country/region you visit. •The Company is not liable for any damages arising from earthquakes, lightning, storms, floods or other natural disasters, as well as fires, actions by third parties, other accidents, intentional or mistaken operation by the customer, or use under other unusual conditions outside the responsibility of the Company. •The Company is not liable for any incidental damages (change/disappearance of saved content, loss of business income, disruption of business, etc.) arising from use of or inability to use the product. It is recommended that you keep a copy of important phone numbers etc. •The Company is not liable for any damages arising from failure to observe the described content of this manual. •The Company is not liable for any damages arising, for example, from malfunction caused by combination with connected devices or software not related to the Company. •Captured image data or downloaded data may sometimes be altered or lost due to faults, repair or other handling of the product. The Company is not liable for any damage or lost income resulting from recovery of these data. •It is recommended you keep a copy of important data on your PC's hard disk, etc. Whatever the cause of the defect or malfunction may be, the Company assumes no responsibility for alteration or loss of saved data. •Contents saved in the product, such as contacts, mails and bookmarks might be altered or lost by an accident, fault, repair or mishandling. Be sure to keep a copy of important contents. Note that the Company assumes no responsibility for any damages or lost profits resulting from altered or lost contents. •Note that content data (both charged or free content) saved on the product cannot be returned to the customer when the product is replaced for repair of a fault, for example.1

•The product uses liquid crystal for its main display. Wearing polarizing sunglasses may result in the display appearing dark or distorted due to the characteristics of the sunglasses and the angle viewed at. •The product uses liquid crystal for its main display. The main display response speed may become slow when the ambient temperature is low, which is due to the characteristics of liquid crystal and is not a malfunction. The main display response speed will return to normal at room temperature. •Although the main display used on the product is made using high-precision technology, some pixels (dots) might be lit or out at all times. This is not a malfunction. •Allowing the same image to be displayed on the sub-display for a long period may leave a ghost image, however, this is not a malfunction. •You are recommended to store copies of individual data such as still pictures/videos you took and music in your PC by sending each file as mail attachment, etc. Note, however, that you may not be able to make copies of some copyrighted data even by the above-mentioned means. •Do not discard the product together with regular trash. Please cooperate in the collection of the product when it is no longer needed to protect the environment and effectively use resources. Old products are collected at au shops and other places.* “The Company” as appears in this manual refers to the following companies: Sold by: KDDI CORPORATION, OKINAWA CELLULAR TELEPHONE COMPANY Manufactured by: SHARP CORPORATION ◎Reproduction of the content of this manual in part or in whole is prohibited. ◎The content of this manual is subject to change without notice. ◎Every effort has been made in the preparation of this manual. Should you notice any unclear points, omissions, etc., feel free to contact us.Cell Phone Etiquette Use of cell phones is not allowed in the following places! •Do not listen to music, watch videos or TV (1Seg) while driving a car or motorbike, or riding a bicycle. Use of cell phones while driving a car or motorbike is prohibited by law. (Use of cell phones while riding a bicycle may also be punishable by law.) In addition, stay alert to the traffic around you even when walking. Surrounding sounds might not be heard clearly, and gazing at the screen may distract your attention causing a traffic accident. Be especially careful at railroad crossings, station platforms and pedestrian crossings. •Since using the product on airplanes is restricted, follow the instructions given by the respective airlines. Be considerate of people around you •Do not make calls in theaters, museums, libraries, and other similar places. Turn power off or turn on manner mode so as not to disturb others around you with your ringtones. •Do not use the cell phone outside in town where you might hinder other pedestrians. •Viewing a cell phone screen while walking is a serious hazard. Do not suddenly stop to talk on/operate the cell phone or do so while walking. •Move to areas where you will not inconvenience others on bullet trains, in hotel lobbies, etc. •Refrain from talking in a loud voice. •Be careful of sound leakage from earphones in trains or other places with many people around you. •Obtain the permission of other people before you take their photos with the cell phone’s camera. •Some people close to you in crowded places such as packed trains may be using a cardiac pacemaker. Turn on “Airplane mode” or turn the cell phone off in such places. •Abide by the rules of hospitals and other medical institutions where it is forbidden to use or carry cell phones.2

Illustrations and Descriptions in This Manual Note on Key IllustrationsIn this manual, the key illustrations are simplified as shown below.uojlm,.123456789-0^b nzqvkPressing e or c ................wPressing s or f ................xPressing e, c, s, or f ...d Description of Operations for Selecting Item/Icon/Key etc.In this manual, descriptions enclosed in [ ] abbreviate the steps for selecting an item/icon/onscreen button/etc. in the w or d menu and then pressing k (OK/Check/Set/Commit/Done).Example: To edit address book contacts1 When the standby screen is displayed, press u  Select contact to edit  u (Submenu)  [Edit].Indicates to select “Edit” with w and commit with k. ◎For details on key operation, refer to “Learn Basic Key Operations” (▶P. 44).3

Notes on ScreenshotsThe screenshots in this manual are simplified and may look different from the actual screens. Also, part of the screen may be omitted.Actual screen In this manualIn this manual, part of the screen such as icons are omitted. ◎In this manual, keys, screenshots, and icons are described based on default settings of the product with the body color “umber”. However, actual keys, screenshots, and icons may differ or be partially omitted. ◎Content at the bottom of the screen that can be operated by pressing k, u, o, j, or l are indicated in parentheses, such as u (Submenu).* However, k (OK), k (Check), k (Set), k (Commit), and k (Done) are abbreviated as k only. ◎Menu items, layers and icons described in this manual may be different according to functions being used and conditions. ◎In this manual, “microSD™ memory card (commercially available)” and “microSDHC™ memory card (commercially available)” are abbreviated as “microSD memory card” or “microSD”. ◎All of the indicated amounts exclude tax unless otherwise specified.4

Using au Disaster Countermeasure Applicationau Disaster Countermeasure is an application in which you can use Disaster Message Board, Emergency Rapid Mail (Earthquake Early Warning, Disaster and Evacuation Information, and Tsunami Warning), Disaster Voice Messaging Service and Disaster Information.1 When the standby screen is displayed, press k  [Service]  [au] (au Disaster Countermeasure).The au Disaster Countermeasure menu is displayed.If terms of use or an initial settings screen is displayed, check the contents and follow the on-screen instructions. Using Disaster Message BoardDisaster Message Board is a service to enable customers in disaster areas to register their safety information via LTE NET when large-scale disasters, such as an earthquake whose Japan seismic scale is approximately 6-lower or more, occur. The registered safety information can be checked by customers using au phones, and also from other carriers’ cell phones, PCs, etc.For details, refer to “Disaster Message Board Service” on the au homepage.1 From the au Disaster Countermeasure menu, [] (Disaster Message Board).Follow the on-screen instructions for registration/confirmation. ◎To register the safety information, an e-mail address (～ezweb.ne.jp) is required. Set the e-mail address in advance. ◎Deletion of the safety information and configurations for Safety Notification Mail are not available during wireless LAN (Wi-Fi®) connection. ◎The Company does not guarantee the quality of this service. The Company, regardless of the cause, shall not be liable for any problems related to registration of safety information due to the concentration of access to this service or equipment errors, any loss due to the damage, ruination, etc. of safety information or any loss arising from registered safety information. Using Emergency Rapid MailEmergency Rapid Mail is a service to collectively deliver Earthquake Early Warning and Tsunami Warning provided by the Japan Meteorological Agency, and Disaster and Evacuation Information provided by the national government or the local governments to au phones in the specified areas. •At the time of purchase, receiving setting of Emergency Rapid Mail (Earthquake Early Warning, and Disaster and Evacuation Information) is set to “受信する” (Receive). You can receive Tsunami Warning by setting 災害・避難情報 (Disaster and Evacuation Information).When receiving Earthquake Early Warning, secure your safety and act composedly according to the surrounding situations.When receiving Tsunami Warning, leave sea coasts immediately and evacuate to safe places such as hills and strongly-built tall buildings.1 From the au Disaster Countermeasure menu, [] (Emergency Rapid Mail).The inbox is displayed.Select a mail to check to display the details of the mail.削除 (Delete)Delete received mails.5

設定 (Settings) (Earthquake Early Warning) •受信設定 (Receive settings) Set whether to receive Earthquake Early Warning. ･[受信する] (Receive)/[受信しない] (Not receive). •音量 (Volume) Set the volume of the receiving sound. •マナー時の鳴動 (Linkage to the manner mode) Set whether to make the product ring at the time of reception while the manner mode is applied. •バイブ (Vibrator) Set whether to activate the vibrator at the time of reception. (Disaster and Evacuation Information) •受信設定 (Receive settings) Set whether to receive Disaster and Evacuation Information, and Tsunami Warning. ･[受信する] (Receive)/[受信しない] (Not receive). •音量 (Volume) Set the volume of the receiving sound. •マナー時の鳴動 (Linkage to the manner mode) Set whether to make the product ring at the time of reception while the manner mode is applied. •バイブ (Vibrator) Set whether to activate the vibrator at the time of reception. ◎This service is available only in Japan (Not available overseas). ◎Emergency Rapid Mail is free of both information charges and communication charges. ◎Emergency Rapid Mail cannot be received while the power is turned off. ◎Emergency Rapid Mail may not be received when you are in a place where the signal cannot be received (e.g. tunnels and basements) or the signal is weak, even within the service area. ◎Emergency Rapid Mail which failed to be received will not be able to be received again. ◎When you receive Emergency Rapid Mail, you will be notified by the dedicated alarm tone and the vibrator. The alarm tone cannot be changed.* When you receive Earthquake Early Warning, you will be notified by the alarm tone, voice (“地震です” (Jishin-desu)) meaning that an earthquake has occurred and the vibrator. ◎The alarm tone does not ring if Emergency Rapid Mail is received during a call. ◎Information intended for the areas of other than your present location may be received. ◎As for this service, the Company shall not be liable for any damage incurred on the users resulted from failure or delay of information delivery due to communication disturbance or system failure, contents of the information or other problems that are not supposed to be blamed on the Company. ◎For details on Earthquake Early Warning and Tsunami Warning provided by the Japan Meteorological Agency, refer to the agency’s homepage. 　（http://www.jma.go.jp/jma/indexe.html）Earthquake Early Warning ◎Earthquake Early Warning notifies areas where a strong shaking (Japan seismic scale 4 or more) is expected when an earthquake whose maximum Japan seismic scale is predicted of 5-lower or more has been detected.6

◎This service detects an earthquake (P-wave, preliminary tremors) near the seismic center immediately after the earthquake occurs and automatically calculates its location, scale and predicted strength of the shaking. After that, you will be notified of the earthquake as soon as possible within a few seconds to dozens of seconds before a strong shaking from the earthquake (S-wave, principal shock) occurs. ◎In the vicinity of the seismic center, a strong shaking may reach you before Earthquake Early Warning. ◎The Earthquake Early Warning distribution system provided by this service is different from that provided by TV, radio and other communication media and thus the arriving time of Earthquake Early Warning may be different among those media.Tsunami Warning ◎Tsunami Warning notifies areas including target sea coasts of Major Tsunami Warning and Tsunami Warning provided by the Japan Meteorological Agency.Disaster and Evacuation Information ◎Disaster and Evacuation Information notifies information related to the safety of citizens, such as evacuation advisories, evacuation orders or various alarms delivered by the national government or the local governments. Using Disaster Voice Messaging ServiceDisaster Voice Messaging Service is a service to record voices with a cell phone and deliver them as a voice message to people to whom you want to deliver the information that you are safe when large-scale disasters occur.1 From the au Disaster Countermeasure menu, [] (Disaster Voice Messaging Service).Follow the on-screen instructions. Sending voices (Send)Tap “声をお届け” (Send voices) and then “あて先入力”* (Enter recipient) → “声を録音” (Record voices to send).* You can also select to whom to send your voices from the address book. Receiving voices (Receive)You will be notified via a pop-up screen or an SMS that a voice message has been received. You can listen to the message by receiving (downloading) and playing the voice message. •If the recipient’s cell phone does not have an au災害対策 (au Disaster Countermeasure) application activated that supports 災害用音声お届けサービス (Disaster Voice Messaging Service), SMS is sent instead. •If the receivers are notified via an SMS, the information will not be saved in the au Disaster Countermeasure application. ◎To use this service via Wi-Fi®, making initial settings via 4G (LTE) networks is required. ◎Voice messages can be recorded for up to 30 seconds. ◎Voice messages can be exchanged among au phones as well as other carriers’ cell phones and PHS devices. ◎Voices may not be heard when the media sound volume is set to low. ◎When no free space is left on the internal memory, voice messages may not be saved or played. ◎Some cell phones cannot receive voice messages. For details, refer to the au homepage. Using Disaster InformationYou can check disaster information, histories of Disaster and Evacuation Information delivered by the local governments, etc.1 From the au Disaster Countermeasure menu, [] (Disaster Information).Select an item to check.7

ContentsAddress Book ........................................................... 56Registering to the Address Book .................................................56Using the Contacts List ................................................................56Displaying the Contacts List ...........................................................56Using Information Registered for Contacts ................................57Mail ............................................................................ 58Checking E-Mail ............................................................................58Sending E-mail ..............................................................................61Receiving E-mail ...........................................................................62Inquiring for and Receiving New Mail .........................................63Sending SMS .................................................................................63Receiving SMS ..............................................................................64LINE ........................................................................... 65Using LINE .....................................................................................65Internet ...................................................................... 66Accessing the Internet..................................................................66Using Packet Communication .....................................................66Using the Browser ........................................................................67Using the Browser Menu ................................................................67Operating the Browser with Touch Cruiser EX ................................67Camera ...................................................................... 68Before Using the Camera .............................................................68Capturing Still Pictures/Video ......................................................691Seg .......................................................................... 711Seg ...............................................................................................71Making Initial TV Settings .............................................................72Viewing TV Programs ....................................................................72Viewing a TV Program ....................................................................72Settings ......................................................................74Displaying the Settings Menu ......................................................74Appendix .................................................................. 75Introduction of Peripheral Devices ..............................................75Using an Earphone Microphone with Switch/Earphone Microphone/Earphone ..................................................................76Troubleshooting ............................................................................77Updating Software ........................................................................78Remotely Locking the Product with Anshin Lock Service ........79Using Keitai Sagasete Anshin (Keitai Search) Service .............80After-Sales Service .......................................................................80SIM-Unlocking the Product ..........................................................82Main Specifications ......................................................................83Specific Absorption Rate (SAR) of Cell Phones .........................84CE Declaration of Conformity ......................................................85FCC Notice.....................................................................................86Export Administration Regulations .............................................87Intellectual Property Rights .........................................................889

Safety PrecautionsSafety Precautions (Observe Strictly) Before using the product, thoroughly read these safety precautions for proper use. After reading, store the precautions in a safe place.These “Safety Precautions” describe instructions that should be observed to prevent damage to property or injury to the customer or others using the product.If the product is going to be used by a child, a parent or guardian should read the manual and provide instruction in proper use.These instructions are divided into the following categories. Explanation of Indications Used in This Manual DANGER Indicates imminent risk of death or serious injury*1 with improper handling. WARNING Indicates risk of death or serious injury*1 with improper handling. CAUTION Indicates risk of minor injury*2 and physical damage*3 with improper handling.*1 Serious injury: This refers to loss of sight, injury, burns (high- and low-temperature), electric shock, broken bones, injuries with residual aftereffects from poisoning, etc., and injuries requiring hospital admission for treatment or long-term hospital attendance as an outpatient.*2 Minor injury: This refers to injuries, burns (high- and low-temperature), electric shock, etc. that do not require hospital admission for treatment or long-term hospital attendance as an outpatient.*3 Physical damage: This refers to extended damage to buildings, furniture, livestock or pets. Explanation of Graphic Symbols Used in This ManualProhibitedIndicates an action that is not allowed.Wetting with water prohibitedIndicates that use in a place where the product is likely to get wet or allowing the product to get wet is not allowed.Wet handsprohibitedIndicates that handling with wet hands is not allowed.InstructionIndicates an action that must be done.DisassemblyprohibitedIndicates that disassembly is not allowed.Disconnect plugfrom power outletIndicates that the power plug must be disconnected from the power outlet.10

Safety Precautions Precautions Common to the Main Unit, battery pack, back cover, Charger, au Nano IC Card 04, Peripheral Devices DANGER Be sure to read the following hazards before use.InstructionBe sure to use only the specified peripheral devices. Use of other peripheral devices might cause overheating, ignition, rupture, fault, or leakage of liquid.ProhibitedDo not use, store or leave the product in hot places (e.g. by the fire, near a heater, under a kotatsu, in direct sunlight, in a car in the hot sun). Doing so might cause ignition, rupture, fault, fire or injury.ProhibitedDo not put the product in a cooking apparatus such as microwave oven or a pressure vessel. Doing so might cause leakage of liquid, ignition, rupture, fault, fire or injury.ProhibitedDo not throw the product into a fire or heat it. Doing so might cause ignition, rupture or fire.DisassemblyprohibitedThe customer is not allowed to disassemble, modify or repair the product. Doing so might cause a fault, ignition, electric shock, or injury. The Company is not liable even in the event of any nonconformities arising on the product or peripheral devices as a result of modification, etc. Modification of the product is in violation of the Radio Law. WARNING Be sure to read the following warnings before use.InstructionBefore entering an area where flammable gas is generated such as a gas station, be sure to turn off the product. Do not charge the battery. Failure to observe these precautions might cause the gas to catch fire. In addition, when using Osaifu-Keitai® payment function at a gas station, be sure to turn off the power in advance. If Osaifu-Keitai® has been set, cancel the lock before turning off the power.ProhibitedWhen using a metal accessory etc., do not allow the metal part to come in contact with the connection jack or power outlet. Doing so might cause electric shock, ignition, injury or a fault.ProhibitedDo not drop or subject to strong impact, such as throwing. Doing so might cause rupture, overheating, ignition or a fault.ProhibitedDo not use outside when you can hear thunder. Doing so might risk lightning strikes and electric shock.ProhibitedTo prevent short-circuiting of the charger terminal and external connection jack, do not allow your fingers or any other part of your body or conductive materials (metal, pencil lead, etc.) to come in contact with or enter these areas. Doing so might cause overheating, fire, a fault, electric shock, or burns.11

Safety PrecautionsProhibitedIf the product is damaged because it is dropped, etc. and its display is cracked or internal parts are exposed, do not touch the cracked display or exposed parts. Doing so might cause electric shock or injury from damaged parts. Wetting with water prohibitedNever connect the microUSB plug when the product or specified charger (sold separately) is wet. While the product is water resistant, any water or foreign matter on the product or microUSB plug when inserting the microUSB plug while wet might cause electric shock or short circuit/corrosion causing abnormal overheating, burnout, fire, burns, or a fault.Wetting with water prohibitedAlthough the product has waterproof capability, do not use if liquid such as water gets inside the product from a gap in the back cover, etc. Continued use of the product in this state might cause overheating, ignition or a fault.ProhibitedDo not use product while driving a car or riding a motorbike or bicycle or while walking. Doing so might cause a traffic accident. Use of a cell phone while driving a car or riding a motorbike is prohibited by law. Use of a cell phone while riding a bicycle may be punishable by some regulations.ProhibitedIf charging is not completed after the specified charging time, stop charging. Failure to do so might cause leakage of liquid, overheating, rupture or ignition.ProhibitedDo not leave in places within the reach of small children. Small children might swallow part of the equipment by mistake and choke on them, or might drop them by mistake and cause accidents or injury.ProhibitedDo not cover or wrap the product with cloth, bedding, etc. while using or charging the product. Doing so might cause fire, fault or injury.InstructionWhen using a charger or external device, insert/remove the connector straight to/from the jack. Inserting/removing in an incorrect orientation might cause overheating, fire, damage or a fault. CAUTION Be sure to read the following cautions before use.ProhibitedWhen removing the back cover, do not apply excessive force. Doing so might cause the battery pack to fly out, causing injury or malfunction.ProhibitedDo not expose the camera lens to direct sunlight for an extended period. Doing so might cause ignition, rupture, fire or a fault by the light-collecting mechanism of the lens.ProhibitedDo not store the product in places subject to direct sunlight (e.g. in automobiles), places that get hot, places that get extremely cold, and in humid or dusty places. Doing so might cause overheating, deformation or a fault.ProhibitedDo not place the product on top of a wobbly table, sloped surface, or other unstable location, and do not charge when placed unstably. Doing so may allow the product to fall and cause injury or damage. Be careful especially when the product is set to vibrate.Also use adequate caution with impact, etc. Failure to do so might cause a fault or injury.12

Safety PrecautionsProhibitedThe product may become hot when used for a long period or when connected to an external power supply. Avoid contact with the product and specified charger for long periods. Failure to do so may cause low-temperature burns.Do not cover with paper, clothing, bedding, etc. Doing so may cause fire, injury, or a fault.ProhibitedWhen charging the product, do not exceed the ratings given for outlets and wiring. Exceeding ratings for power strips, etc. might cause overheating and result in fire.ProhibitedDo not use with the back cover removed. Do not leave or store in that manner. Doing so may allow dust or other foreign matter to enter and cause a fault.ProhibitedDo not place near corrosive chemicals or in places where corrosive gas is generated. Doing so might cause a fault or loss of internal data.ProhibitedDo not leave or store the product with its back cover removed. Doing so might allow dust or other foreign particles to enter and cause malfunction.InstructionStop use if there is smoke, abnormal odor or noise, excessive overheating, or other abnormalities. During charging, disconnect the specified charger (sold separately) from the power outlet or the socket, make sure that the product is not overheating before turning the power off, remove the battery pack and contact an au shop or Keitai Guarantee Service Center. Also, if you have dropped or damaged the product, do not continue to use it in that state, and contact an au shop or Keitai Guarantee Service Center.InstructionWhen inserting an earphone, etc. into the product, adjust the volume to the proper level by increasing it gradually. Suddenly turning the sound on with the volume set too high, too loud a volume or using the earphone continuously for a long period of time might adversely affect your ears. Also, raising the volume too high might prevent you from hearing sounds around you, which might in turn lead to a traffic accident at a railroad crossing or pedestrian crossing.InstructionWhen using handsfree call, take care to keep the speaker at a safe distance from your ears, as the speaker volume may be too loud.InstructionWhen small children use the equipment, have the guardian teach them the proper handling procedures so as to avoid potential dangerous situations. In addition, check that they are using the equipment as directed during use. Failure to do so might cause injury etc.13

Safety Precautions Main Unit WARNING Be sure to read the following warnings before use.InstructionTurn off the product or set it to Airplane mode before going aboard an airplane. Since using the product on airplanes is restricted, follow the instructions given by the respective airlines. Failure to do so might affect an airplane’s electronic instrumentation. If you commit a prohibited act while using the product on an airplane, you might be punished by law.InstructionFollow the instructions given by the respective medical institution regarding the use of the product in a hospital. Turn off the product in areas where the use of cell phones is prohibited.Failure to do so might cause interference with the operation of electronic devices and electronic medical devices.ProhibitedDo not send data by infrared communication with the infrared port pointing toward eyes. Doing so might affect eyes. Also, sending data with the infrared port pointing toward some other infrared device might cause false operation, etc.ProhibitedDo not point the illuminated light directly at someone's eyes, or at the eyes of someone driving a car or riding a motorbike or bicycle. Be especially careful not to shoot small children from a very close distance. Do not use Mobile light near people's faces. Eyesight may be temporarily affected leading to accidents.InstructionSometimes, very rarely some people demonstrate symptoms such as temporary muscle spasms, loss of consciousness, etc. by watching repeatedly flickering screens. Those with a past history of this should consult with a physician beforehand. CAUTION Be sure to read the following cautions before use.ProhibitedUse of the main unit in an automobile might sometimes affect on-vehicle electronic devices, though this rarely happens. If this happens, do not use since this may impair safe travel.InstructionIf you feel any abnormality with your skin, immediately consult a dermatologist. Itching, rashes, eczema, etc. sometimes occurs depending on your physical constitution and condition.The materials of parts used on the product are as follows. Main Unit (SHF32)Part MaterialSurface treatmentOuter case (operation key sheet)PET Acrylic UV cured coatingOuter case (lower key circumference)Glass fiber polyamide resinAcrylic UV cured coatingOuter case (lower back) Glass fiber PC+ABS resinAcrylic coatingOuter case (main display frame)Acrylic resin Hard coatingOuter case (main display back)Acrylic resin Acrylic UV cured coating14

Safety PrecautionsPart MaterialSurface treatmentOuter case (main display side/hinge side/tip)Glass fiber polyamide resinAcrylic UV cured coatingMain display Acrylic resin Hard coatingSub-display Acrylic resin Acrylic UV cured coatingHinge stopper POM resin NoneHinge cover PC+ABS resin Acrylic UV cured coatingHinge panel Acrylic resin Acrylic UV cured coatingCamera lens Acrylic resin Hard coatingCamera lens fringe Aluminum Dye anodizedMobile light lens PC resin NoneInfrared port cover Acrylic resin NoneCenter key Acrylic resin NoneCursor key Acrylic resin NoneKey cosmetic (Cursor key, Address book key, etc.)Acrylic resin NoneAddress book key Camera key Mail key Browser/Apps keyAcrylic resin NoneCall key Clear key Power/End call key Number keysAcrylic resin NoneRecent Apps key Tethering keyAcrylic resin NoneVolume UP/DOWN key PC resin Acrylic UV cured coatingPart MaterialSurface treatmentShutter/Manner key PC resin Acrylic UV cured coatingCharger terminal SUS Gold platingBack cover Glass fiber PC rasin+SiliconAcrylic UV cured coatingContacts Copper alloy Gold platingCushion pads Silicon Noneau Nano IC Card 04 tray POM resin NoneMagnetic sheet Ferrite (mainly iron oxide)PET film (polyethylene terephthalate)External connection jack (metal exterior)SUS Tin platingExternal connection jack (metal terminal reinforcement)SUS Tin platingExternal connection jack (resin terminal portion)Polyamide resin NoneExternal connection jack (terminal connection)Corson alloy Gold platingScrew SUS NoneRubber seal Silicon rubber NoneBack cover cushion Urethane foam None Battery Pack Part MaterialSurface treatmentOuter PC resin+PET NoneConnection jack Copper alloy All-surface Ni-base plating, Gold plating15

Safety PrecautionsProhibitedDo not bring the product close to magnetized objects such as cash cards, floppy disks, credit cards, and prepaid cards. Doing so might result in loss of recorded information.ProhibitedDo not allow liquids, metal objects, burnable items, and other foreign matter to get inside the microSD memory card slot. Doing so might cause fire, electric shock, a fault, or injury.ProhibitedDo not swing the product around by holding the strap, etc. Doing so might cause an accident or damage.InstructionIf you have a weak heart, be careful when setting the ringtone vibration and incoming volume to prevent adverse effects on your heart.InstructionPay attention to items becoming stuck to the main unit. The speaker uses magnets, and so thumbtacks, pins, craft knife blades, staples, and other metal objects sometimes become stuck to the main unit, and cause unexpected injury.ProhibitedDo not put the product directly on sand at a beach, etc. Sand or other small particles might get inside the earpiece, mouthpiece, speaker causing the volume to drop. If sand gets inside the product, it might cause overheating or a fault. Battery Pack(The battery pack of the product is a lithium-ion battery.)The battery pack is not fully charged at the time of purchase. Charge the battery before using the product. Also charge the battery after long periods of disuse before using the product. DANGER Be sure to read the following hazards before use.ProhibitedDo not short-circuit the plus (+) and minus (-) terminals on the battery pack.ProhibitedDo not fail to connect the battery pack to the product in the correct orientation. Connecting in an incorrect orientation might cause rupture, fire or overheating. Do not try to forcibly connect the battery pack, instead thoroughly check the contact terminal before connection.ProhibitedDo not puncture the battery pack with a nail, hit it with a hammer or step on it. Doing so might cause ignition, overheating, rupture or damage.ProhibitedDo not allow metal objects (such as necklaces and hairpins) to come in contact with the contact terminal when carrying or storing the battery pack. Short-circuiting might cause overheating, ignition, fire, leakage, or malfunction.16

Safety PrecautionsDisassemblyprohibitedDo not disassemble, modify or directly solder the battery pack. Doing so might cause battery fluid to spurt, causing blindness if entering eyes, etc. or causing overheating, ignition, rupture, or injury.ProhibitedDo not use a battery pack that has been dropped, stepped on, damaged, or that is leaking battery fluid. Doing so might cause overheating, ignition, leakage, malfunction, or injury. Immediately move the battery pack away from fire if you notice leakage of fluid or unusual odor. Failure to do so might cause the leaked fluid to catch fire resulting in ignition or rupture.Wetting with water prohibitedDo not wet the battery pack with water, seawater, pet urine, etc. A wet battery pack might cause overheating, rupture, ignition, malfunction, or injury. If you drop the product into water by mistake, immediately turn off the power, remove the battery pack, and contact an au shop or the Keitai Guarantee Service Center. Never charge a wet battery pack.InstructionBattery fluid on skin and clothes might cause injury; immediately rinse with water. Battery fluid in eyes can cause blindness; rinse with water without rubbing, and immediately and seek medical attention. Wipe away battery fluid on the product without directly touching fluid.InstructionThe battery pack is a consumable item. If the performance of a battery pack does not recover (e.g. the usable time after each charge has become extremely short), the battery pack is at the end of service life, so stop use and buy a new one of the specified type. Failure to do so might cause overheating, ignition, rupture or leakage. Note that the length of service life varies depending on the usage condition, etc.InstructionBe careful not to let a pet bite the battery pack.Letting it do so might cause leakage, overheating, rupture, ignition, fire, injury, etc. Charger WARNING Be sure to read the following warnings before use.ProhibitedDo not use at other voltages than the specified power supply voltage. Doing so might cause ignition, fire, overheating, electric shock or injury. •Specified AC adapter (sold separately): 100 V AC to 240 V AC Do not charge with voltage converter for overseas travel. •Specified DC adapter (sold separately): 12/24 V DC (for negative grounded vehicles only)InstructionFirmly insert the power plug of the specified charger (sold separately) into the power outlet or cigarette lighter socket down to the base of its pins. Incomplete insertion of the power plug might result in electric shock, overheating, ignition, fire, or injury. Do not use damaged specified charger (sold separately) or loose power outlets or cigarette lighter sockets.InstructionIf the fuse in the common DC adapter 03 (sold separately) blows, replace it with a fuse of the specified type (250 V, 1 A). Replacing with a different type of fuse might cause overheating or ignition. (For information about fuse replacement, carefully read the manual for the common DC adapter 03 (sold separately).)17

Safety PrecautionsProhibitedDo not damage, modify, twist, pull or place a heavy object on the cable of the specified charger (sold separately). Do not use a damaged cable. Doing so might cause electric shock or short circuit causing fire, a fault, or injury.ProhibitedIf you hear thunder, do not touch the specified charger. Doing so might cause an electric shock as a result of a lightning strike.Disconnect plugfrom power outletBefore cleaning the specified charger (sold separately), unplug its power plug from the outlet or cigarette lighter socket. If the plug remains plugged in when you clean the charger, it might cause electric shock or short circuit causing fire, a fault, or injury.InstructionWipe off dust on the power plug. Failure to do so might cause fire, burns or electric shock.Disconnect plugfrom power outletWhen the charger is not to be used for a long time, disconnect the charger’s power plug from the power outlet or cigarette lighter socket. Failure to do so might cause fire or a fault.Wetting with water prohibitedSpecified chargers (sold separately) are not waterproof. Never use in places subject to direct splashing with water, pet urine, etc. or in humid places such as a bathroom. Doing so might cause overheating, fire, electric shock, or injury. In the event that a charger is splashed with liquid, immediately disconnect its power plug.Wet handsprohibitedDo not plug in or unplug the specified charger (sold separately) with wet hands. Doing so might cause electric shock, a fault, or injury.ProhibitedWhen not using the specified charger (sold separately), do not leave it plugged into an outlet or cigarette lighter socket. Do not wrap power cord of the specified charger (sold separately) around the charger. Doing so might cause electric shock, overheating, fire, a fault, or injury.ProhibitedDo not forcibly bend the charger's plug or the connection between the connector and power cord. Doing so might cause electric shock, overheating, fire, a fault, or injury.ProhibitedDo not use the desktop holder (sold separately) inside a car. Doing so could hinder driving and cause an accident. CAUTION Be sure to read the following cautions before use.Disconnect plugfrom power outletWhen unplugging the power plug of the specified charger (sold separately) from the outlet or cigarette lighter socket, hold the charger body to do so. If you pull the cable, it might be damaged, causing overheating, ignition, electric shock, or injury.ProhibitedDo not use the common DC adapter 03 (sold separately) with the car engine stopped. Doing so might result in draining of the car battery.ProhibitedDo not leave the specified charger connected to the product with the battery pack removed. Doing so might cause ignition, electric shock, or injury.18

Safety Precautions au Nano IC Card 04 CAUTION Be sure to read the following cautions before use.InstructionBe careful not to injure your hand or finger when attaching/removing the au Nano IC Card 04.ProhibitedDo not subject the au Nano IC Card 04 to actions that can damage it (use in high-temperature conditions, throwing in a fire, allowing metal contacts to come in contact with foreign objects, subjecting to shock, bending or pressing, wetting, etc.). Doing so might erase data or cause a fault.ProhibitedDo not store the au Nano IC Card 04 in places that get hot (places subject to direct sunlight, etc.) or in dusty places. Doing so might cause a fault.InstructionStore the au Nano IC Card 04 out of reach of small children. Accidental swallow might cause asphyxiation, injury, etc. Use near Medical Instruments and Inside Medical Facilities WARNING Be sure to read the following warnings before use.InstructionWhen using the product near an implanted pacemaker, implanted cardioverter-defibrillator or other electronic medical device, radio waves might affect these units and devices. So, please observe the following.1. Those with an implanted pacemaker or implanted cardioverter-defibrillator should carry or use the product at least 15 cm away from where the implant is.2. Change to Airplane mode on the product beforehand or turn the product off before entering a place where it may not be possible to maintain a distance of 15 cm, such as where movement is restricted, since there may be people with a cardiac pacemaker or implanted cardioverter-defibrillator nearby.3. When a medical institution has laid down designated areas where use of the product is prohibited or is not allowed to be brought in, abide by the instructions of that medical institution.4. When using electronic medical devices other than an implanted pacemaker and implanted cardioverter-defibrillator outside a medical institution (e.g. home medical treatment), check individually with the manufacturer of the electronic medical device regarding the influence of radio waves.19

Safety PrecautionsHandling PrecautionsThese precautions are provided to prevent product faults and to ensure that performance can be fully demonstrated.Thoroughly read these precautions to ensure correct use. Precautions common to the main unit, battery pack, back cover, charger, au Nano IC Card 04, peripheral devices ●Do not apply excessive force to the product during use. Be sure not to put the product into a tightly packed bag or place a heavy object on the product in a bag. Sitting on the product in your pocket might damage the display or internal circuit board resulting in a malfunction.Keeping an external device connected to the external connection jack might damage the connector resulting in a malfunction. Such damage and malfunction are not covered by the warranty, even if there is no external damage. ●To ensure waterproof property (equivalent to IPX5 and IPX7) of the product, use the product with a specified back cover tightly closed.Note that the waterproof property is not guaranteed in every usage condition. Do not allow water to get inside the product or splash water on the battery pack, charger, or optional accessories. Do not open/close the back cover in the rain or with any water on the surface of the product. Doing so might cause water intrusion resulting in internal corrosion. Malfunctions determined to be caused by such water intrusion are not covered by the warranty. ●Do not use the product in extremely hot, cold or humid places. (Use within an ambient temperature range of 5°C to 35°C and humidity range of 35% to 85%.) •Charger •Peripheral devices ●Do not use the product in extremely hot, cold or humid places. (Use within an ambient temperature range of 5°C to 35°C and humidity range of 35% to 85%.) •SHF32 •Battery pack (installed in SHF32) •au Nano IC Card 04 (inserted into the SHF32) ●Do not use in places subject to lots of dust or vibration. ●Clean the product with a soft dry cloth (such as the type used for eyeglasses). Forceful rubbing with a dry cloth may scratch the display. The display may be stained if splash or smear is left attached to the surface. Wiping the product using alcohol, thinner, benzene, detergent, etc. might erase the printing on the outer casing or cause discoloration. ●Use as far away as possible from fixed-line phones, TVs and radios. Use nearby might affect them. ●The product may become warm while charging or during other operations, depending on the situation, but this is not abnormal. ●Turn off the power of the product before removing the battery pack. If you remove the battery pack with the power on, saved data might be altered or lost. ●When the temperature of the product gets high during use, the product may temporarily lower the screen brightness or may stop part of its functions to protect the main unit. Main unit ●Do not forcefully press, tap or intentionally subject the display to strong impact. Doing so might cause scratching or damage. ●Do not forcefully press sharp objects or hard objects against keys or display surface. Doing so might cause scratching or damage.20

Safety Precautions ●The product’s keypad (touch area) can be operated with your fingers as a touchpad (Touch Cruiser EX). However, in the following cases, the touch area may not respond to touch operation. These may also result in malfunction. •with gloves on •with fingernails •with another object placed on the operation area •with a sticker adhered •with any water or condensation on the touch area •with wet or sweaty fingers ●Do not remove the sticker printed with the IMEI number in the battery compartment visible when the battery pack is removed. This sticker bears a “Technical Conformity Mark ” certificating that the product and the communication module you are using comply with the Radio Law and Telecommunications Business Law. ●Never use modified au cell phones. Use of a modified device violates the Radio Law.The product has acquired the certification of conformity with technical regulations for a specified radio station based on the Radio Law, and the “Technical Conformity Mark ” can be confirmed on the product nameplate sticker. If the screws of the product are removed and modifications are made to the internal components, the certification of conformity with technical regulations will become invalid. Never use the product without this valid certification. Doing so violates the Radio Law. ●Take care not to place magnetized items such as magnetic cards, speakers and TV sets near the product, as it might cause malfunction.Putting strong magnetism close to the product might cause false operation. ●When you put the product in your pocket or bag, take care so that the display does not come in contact with metal objects or other hard objects, as it might cause scratching or damage. Straps with metal or other hard parts that may come in contact with the display may cause scratching or breakage. ●When suddenly brought into a warm place from a cold place, or when in a humid location, or when used where temperature suddenly changes (e.g. near the air discharge port of an air conditioner), water drops (i.e. condensation) sometimes are formed inside the product. Note that when used under conditions such as this, humidity might cause corrosion or a fault. ●When wiping the display, wipe with a soft, dry cloth. Use of a moistened cloth, glass cleaner or other similar liquid might cause a fault. ●When connecting/disconnecting an external device to/from the external connection jack make sure to insert/remove the connector of the external device straight to/from the jack. ●Note that applying unnecessary force with an external device connected to the external connection jack may cause damage. ●Do not exert excessive force when attaching/removing a microSD memory card. Doing so might injure your hands or fingers. ●While writing/reading data to/from a microSD memory card, do not subject the product to vibration or impact, remove the battery pack, or turn off the power. Doing so might cause loss of data or a fault. ●Do not remove the black sheet on the inside of the back cover. Doing so may prevent Osaifu-Keitai® from reading/writing properly. ●Covering earpiece (receiver), mouthpiece (microphone), speaker, or air vent with stickers or fingers may hinder product performance. ●If the display gets damaged, immediately stop use and contact an au shop or Keitai Guarantee Service Center. Keeping using it may cause injury. ●Putting a sticker, etc. on the main display or a key may cause malfunction or shortened usage time. Also, doing so may damage the product. ●Be careful not to pinch your fingers when opening/closing the product. ●If you put magnetized objects, metal straps, etc. close to the product, the speaker section sometimes emits sounds. This is not a fault.21

Safety Precautions ●Bright places such as under the direct sunlight sometimes make it hard to see the display. This is not a fault. OLED Display ●The product uses an OEL display in its sub-display. While OEL displays may experience lowered partial brightness if same images are displayed for a long time or if used for an extremely long time, this is due to the characteristics of the OEL display and is not a malfunction. ●OEL displays are manufactured with high-precision technology, and may experience very limited instances of pixels not lighting or being always on. Brightness may also appear unevenly in bands depending on the angle. This is due the structure of the OEL display, and is not a malfunction. ●Leaving an OEL display under direct sunlight might cause malfunction. Use caution when placing near a window or outdoors. Battery pack ●Use in very hot or cold environments, for example, when left in an automobile with the windows closed in summer, will cause the battery capacity to drop and shorten the available battery usage time. This will also shorten the battery pack’s service life. Try to use the battery pack as much as possible at room temperature. ●When the battery pack is not to be used for a long time, remove the battery pack from the main unit, and store it away from hot and humid places. ●Battery packs sometimes swell up as they approach the end of their service life depending on the usage condition.This is due to the properties of lithium-ion batteries, and is not a problem in terms of safety. au Nano IC Card 04 ●Do not forcibly remove or insert the au Nano IC Card 04. Be careful not to exert excessive force when inserting the card into your au cell phone. ●You are responsible for any damage caused by inserting your au Nano IC Card 04 into some other IC card reader/writer, etc. ●Keep the IC (metal) part of your au Nano IC Card 04 clean. Wipe the card with a dry, soft cloth (such as for cleaning eyeglasses) for cleaning. ●Do not put stickers, etc. on the au Nano IC Card 04. Camera ●When using the camera, follow common rules of etiquette regarding camera use. ●When photographing important occasions (such as a wedding), take a trial shot and check the shot image to make sure it is correctly shot. ●Do not use the camera for recording commercially available books or information of which photographing is not allowed. Copyrights and rights of portrait ●If the data you shot or recorded using the product or the data you downloaded from the Internet etc. is in part or in whole protected by the third party’s copyright, you are not allowed to copy, distribute, publicly send, modify the data without consent of the copyright holder, except for personal use, under the copyright law.In addition, do not use or modify portraits or names of other individuals without their consent, as it may infringe on rights of portrait.Note that shooting and recording might be restricted at some live performances, shows and exhibitions even for personal use. ●Be careful about the copyright and portrait right when posting still pictures you shot, etc. on Internet homepages. Back up content on the product ●Please back up important content recorded or downloaded to the product to an outside source. Content recorded to memory on the product sometimes disappears or is altered by unexpected factors, such as static electricity or a fault, or by repair, mishandling, etc.22

Safety PrecautionsAvailable Security CodesSecurity CodesThe product has various security codes that you can use.The available security codes are as follows. Do not forget the various security codes that are set as they are necessary for various operations and contracts.Be sure to change the initial values to your own numbers you have chosen. Security codeExample of usage① To do remote operation of voice mail and call forwarding services from a landline phone ② To use Customer Service Center and to do various inquiries, applications, and modifications on the au homepageInitial valueA four digit number chosen by the customer and noted on the application form Security key (Passcode/Password)Example of usageTo set/cancel voice calling restrictions, etc. or lock Osaifu-Keitai®Initial value1234Be sure to change the initial values to your own numbers you have chosen. PIN codeExample of usageTo prevent unauthorized use of the au Nano IC Card 04 by third partiesInitial value1234Be sure to change the initial values to your own numbers you have chosen.PIN PIN CodeTo prevent unauthorized use of the au Nano IC Card 04 by a third party, you can set the product to require PIN code entry every time the power is turned on. You also need to enter PIN code when setting whether PIN code entry is required. If PIN code is incorrectly entered three times consecutively, the PIN code will be locked. You can unlock the PIN code using PUK code. •At the time of purchase, the PIN code is “1234”, and entry requirement is “not required”. You can change the PIN code to any 4- to 8-digit number and the entry requirement to “required” if necessary. To use the product with a PIN code “required”, be sure to change the PIN code to your own number you have chosen. PUK CodeIn case PIN code is locked, you can unlock it by entering PUK code. •PUK code is an eight-digit number given at the time of purchase, which is printed on the back side of the plastic card on which your au Nano IC Card 04 is attached. •After entering PUK code, you need to set a new PIN code. •If PUK code is incorrectly entered ten times consecutively, contact an au shop, PiPit or Customer Service Center. •“PIN code” is not reset by initializing the product. ◎When the PIN code is locked, the product may restart for the security reasons.23

Safety PrecautionsNotes on Waterproof PropertyBefore using the product, thoroughly read the contents of “Notes on Waterproof Property” to ensure correct use. Failure to follow the contents described in these sections may cause intrusion of water, sand or other foreign material, resulting in overheating, ignition, electric shock, injury or fault.Proper operations of the product are not guaranteed in every possible condition during actual use. Faults determined, after an inspection, to be caused by mishandling by the customer such as by using the product without following the contents written on “Notes on Waterproof Property” are not covered by the warranty. Waterproof Property of the ProductThe product has a protection rating (JIS C 0920) for waterproof property equivalent to IPX5*1 and IPX7*2 on the condition that the back cover is securely closed (based on testing by the Company).The product does not have dustproof property.*1 IPX5 means that the cell phone continues to function as a phone after being subjected to a water jet (approximately 12.5 liters/min) discharged from a water pouring nozzle (inner diameter: 6.3 mm), from all directions and approximately 3 meters away from the cell phone for at least 3 minutes.*2 IPX7 means that the cell phone continues to function as a phone after being gently lowered into a tank filled with still tap water (at room temperature) to the depth of 1 meter, immersed at the bottom for approximately 30 minutes and then taken out of the tank. Waterproof property of the product enables you •To talk on the product in the rain without an umbrella (with a precipitation of 20 mm/hour or smaller). •To use the product at the poolside. However, do not get it wet with water other than tap water such as water in the swimming pool or submerge it in water in the swimming pool. •To wash the product with the low-pressure water flow of a tap water (6 liters/min or lower) at the room temperature (5°C to 35°C). Handling the product •Close the back cover securely. Even a fine particle (a hair, grain of sand, tiny fiber, etc.) pinched between contact surfaces may allow intrusion of water. •If liquid such as water is splashed onto the product with the back cover opened, the liquid may seep inside and cause electric shock or malfunction. Discontinue using the product, turn off the power and then contact an au shop near you or the Keitai Guarantee Service Center. •When the product is wet, wipe it with a dry and clean cloth. •When your hand or the product is wet, never open/close the back cover. •The product is resistant to fresh and tap water at room temperature (5°C to 35°C) only. If you let the product get wet with or submerged into the liquids other than fresh and tap water at room temperature, stop using it and wash it with fresh and tap water at room temperature. •Do not use the external connection jack when the jack is wet or sand or dust is attached to it. Doing so may cause impairment of the waterproof property or cause electric shock, short circuit, etc. resulting in a fire, burns, or a fault. Notes on Using the Product •Do not let the product get wet with or submerged into the following liquids. ･Water containing soap, detergent or bath powder ･Seawater or water from a swimming pool ･Hot spring, hot water, etc. •If the product gets wet with seawater, water from a swimming pool, soft drink, etc. or dust, sand, mud, etc. is attached on the product, immediately wash it away with fresh and tap water at room temperature (5°C to 35°C). When it gets dry and coagulated on the product, the stains get hard to get rid of and may cause fault. •Using the product without completely washing sand or mud away may cause fault such as scratches and damages on the product.24

Safety Precautions •Do not immerse the product in a bathtub or swimming pool. Also, do not use it under water. (including key operations.) •The product is not designed to withstand high water pressure. Do not expose the product to a strong water flow with tap water, shower, etc. (6 liters/min or more) or submerge it under water. •To prevent condensation, wait until the product reaches room temperature before you bring it from a cold place into a warm place. If condensation occurs, leave it in room temperature until the condensation is removed. •Do not get the product wet with hot water, use it in saunas or expose it to hot air from hair dryer etc. •Do not place the product where it gets extremely hot or cold such as near a stove or in a refrigerator. •Volumes may temporarily become lower due to water entering in the earpiece, mouthpiece and speaker. Drain water and dry the product well before use. •The product does not float on water. •Do not use the product in heavy rain. •Do not leave the product wet. Doing so may let the liquids freeze on the product in cold places or otherwise cause fault. •Do not drop or otherwise subject the product to strong impact or jab the earpiece, mouthpiece, speaker, etc. with a sharp object. Doing so may cause scratching, deformation, etc. on/of the product, resulting in impairment of waterproof property. •Do not place the product directly on sand at a beach, sandbox, etc. or on mud. Grains of sand may get into the earpiece, speaker, etc., causing the volume to drop. •The battery pack, desktop holder (sold separately), and optional accessories are not waterproof. Do not use in a bathroom, shower room, kitchen, sink, or other location where water is regularly used. •If the back cover degrades or is damaged, the waterproof property cannot be maintained. In such case, contact an au shop near you. Maintaining the Waterproof Property Rubber sealThe rubber seal on the back cover is important in maintaining the waterproof property. Be sure to observe the following items. •Do not remove or scratch it. •When closing the back cover, do not let the rubber seal caught. Also, do not insert sharp objects into gaps around the back cover or the external connection jack section. Doing so may damage the rubber seal and allow intrusion of water. •It is recommended to replace the parts for maintaining the waterproof property (pay service) once every two years regardless of whether any abnormality is present. For information on part replacement, contact an au shop near you. Precautions on ChargingThe battery pack, desktop holder (sold separately), specified charger (sold separately), and optional accessories are not waterproof. Be sure to check the following items before and after charging. •Check that the product is not wet. If it is wet or after it gets wet, drain water well and wipe remaining water off with a clean dry cloth etc. before mounting in the desktop holder (sold separately) or inserting the microUSB plug into the external connection jack. •Never connect the microUSB plug when the product, desktop holder (sold separately), or specified charger (sold separately) is wet. Although the product is water resistant, any water or foreign matter on the product or microUSB plug when inserting the microUSB plug while the product/specified charger is wet might cause electric shock or short circuit/corrosion causing abnormal overheating, burnout, fire, burns, or malfunction. •Do not touch the desktop holder (sold separately) or specified charger (sold separately) with wet hands. Doing so may cause electric shock.25

Safety Precautions •Do not splash water onto the desktop holder (sold separately), specified charger (sold separately), or optional accessories when using the equipment. Do not use the equipment in places where water is regularly used such as a bathroom, shower room, kitchen, and lavatory. Doing so may cause fire, electric shock, malfunction, or injury. Washing the ProductIf any stain, dust, sand, soft drink, etc. is attached to the surface of the product, gently wipe it off with a cloth and wash the product under a mild water flow (up to 6 liters/min) of tap water at room temperature (5°C to 35°C) approximately 10 cm away from the faucet or shower head.Hold the back cover so that it does not open, and wash the product with your hands without using a brush or sponge. After washing the product, drain water off and before using the product. •Make sure that the back cover is securely closed before washing the product. •Do not wash the product with a washing machine or an ultrasound bath. •The external connection jack section is especially subject to stain such as dust or sand adhesion. Wash away stain carefully so as not to keep it remaining in the sections. Also, after washing it away, make sure the sections get sufficiently dried off before using the product. Using the product with sand or water drops remaining in the jack sections may cause fault. •When cleaning the external connection jack section, do not use tools such as a cotton swab or jam a cloth into the jack sections. Doing so may cause impairment of waterproof property etc., resulting in fire, burns, or a fault. •Never put the product in a microwave oven for drying it. Doing so may cause the battery pack to leak liquid, overheat, rupture or ignite. Also, doing so may cause the product to overheat, emit smoke, ignite or cause destruction of circuit components. •Do not expose the product to hot air from a hair dryer or leave it in a high temperature environment for drying it. Doing so may cause the product to deform, discolor, get out of order, etc. Draining WaterIf the product gets wet, make sure to drain water remaining in the “external connection jack section”, “earpiece (receiver) section”, “mouthpiece (microphone) section”, “speaker section”, “key section”, “hinges (joint)”, “air vent”, etc.1 Wipe off water on the surface of the product carefully with a dry and clean cloth etc.If a strap is attached, dry it sufficiently as well.2 Hold the product securely at its hinges (joint) and shake it approximately 20 times until there is no more water splashing.Make sure of the safety around you and shake the product while holding it securely not to let it drop.Hinges (joint)Earpiece (Receiver) sectionAir vent26

Safety PrecautionsExternal connection jack sectionMouthpiece (Microphone) sectionSpeaker section3 Wipe off water remaining in the grooves of each section by gently putting the product against a dry and clean cloth etc.Since water is sometimes left in the grooves of each section, clear them of water by putting a cloth against their openings and gently patting them.Make sure that there is no more water or foreign objects remaining in them.4 Lay out a dry cloth etc. beneath and leave the product on the cloth at room temperature for approximately 2 to 3 hours to dry it.Water, if any, remaining in the product may ooze up after wiping off.Do not wipe off water remaining in the grooves directly by a cotton swab etc. Precautions to be taken after water drainingDo not use the product with water drops still left on it. •Doing so may cause call disruption or cause clothes or bags to get wet. •Doing so may cause the external connection jack, etc. to short-circuit, causing fire or malfunction. •Doing so in a cold region may cause a fault due to water drops freezing.27

Safety PrecautionsNotes on Using Bluetooth®/Wireless LAN (Wi-Fi®) FunctionsPrecautions about Bluetooth® •The Bluetooth® function of the product conforms to the domestic standards of Japan and FCC standards and EC directives, and has been certified. •The 2.4 GHz band used by wireless LAN (Wi-Fi®) and Bluetooth® devices is shared by various other devices. For this reason, Bluetooth® devices use technologies for minimizing effects from other devices using the same radio frequency band. In some cases, however, the communication speed and connectable range may be decreased, or disconnection may occur, due to interference by other devices. •The communication speed and connectable range vary depending on the distance between communication devices, obstacles and the connected devices used.Precautions about Wireless LAN (Wi-Fi®) •The wireless LAN (Wi-Fi®) function of the product conforms to the domestic standards of Japan, FCC standards and EC directives, and has been certified. •Do not use the product in places where electromagnetic waves are generated or near electric products, AV and OA equipment, or other magnetized devices. •Subjecting the product to magnetic or electrical noise might increase noise and prevent it from performing communications. (The product is particularly susceptible to noise when it is used near a microwave oven.) •Using the product near a TV, radio or similar appliance might cause reception interference and disrupt TV images. •Searching might not be successful if there are multiple wireless LAN (Wi-Fi®) access points near the product and the same channel is being used. •The communication speed and connectable range vary depending on the distance between communication devices, obstacles and the connected devices used.Frequency BandBluetooth® and wireless LAN (Wi-Fi®) functions (2.4 GHz band) of the product use frequencies in the 2.4 GHz band ranging from 2.402 GHz to 2.480 GHz.The frequency bands used by this product’s Bluetooth® and wireless LAN (Wi-Fi®) functions are given on the sticker located in the battery compartment. •Bluetooth® function: 2.4FH1/XX4The product uses the 2.4 GHz band.FH1 uses FH-SS as the modulation scheme. The interference distance is about 10 m or less.XX4 uses other schemes. The interference distance is about 40 m or less.Bands of mobile unit identification devices cannot be avoided. •Wireless LAN (Wi-Fi®) function: 2.4DS/OF4The product uses the 2.4 GHz band.DS-SS and OFDM are used as the modulation schemes. The interference distance is about 40 m or less.Bands of mobile unit identification devices can be avoided.Channels available with the 2.4 GHz band wireless LAN (Wi-Fi®) of the product are between 1 to 13.28

Safety PrecautionsAvailable channels differ depending on the country.For use in airplane, check with the airline company in advance. Bluetooth® function precautionsThe frequencies used by the Bluetooth® function of the product are in the 2.4 GHz band. In this frequency band, in addition to home electrical appliances such as microwave ovens and industrial, scientific and medical devices, other similar wireless stations, in-plant wireless stations for mobile unit identification that require a license for use such as factory production lines, specific small power wireless stations that do not require licenses, and amateur wireless stations (collectively called “other wireless stations” from here on) are operated.1. Before using the product, make sure that “other wireless stations” are not in operation nearby.2. In the event that instances of radio wave interference have occurred between the product and “other wireless stations”, immediately either relocate the product or stop operation of the device (stop emission of radio waves).3. If you are unclear on any points or are troubled by anything, contact an au shop or Customer Service Center. 2.4 GHz band wireless LAN (Wi-Fi®) precautionsThe frequencies used by the wireless LAN (Wi-Fi®) function of the product is in the 2.4 GHz band. In the 2.4 GHz frequency band, in addition to home electrical appliances such as microwave ovens and industrial, scientific and medical devices, other similar wireless stations, in-plant wireless stations for mobile unit identification that require a license for use such as factory production lines, specific small power wireless stations that do not require licenses, and amateur wireless stations (collectively called “other wireless stations” from here on) are operated.1. Before using the product, make sure that “other wireless stations” are not in operation nearby.2. In the event that instances of radio wave interference have occurred between the product and “other wireless stations”, immediately either relocate the product or stop operation of the device (stop emission of radio waves).3. If you are unclear on any points or are troubled by anything, contact an au shop or Customer Service Center. ◎Connections between the product and all other Bluetooth® and wireless LAN (Wi-Fi®) devices have not been confirmed. Therefore, connections with all Bluetooth® and wireless LAN (Wi-Fi®) devices are not guaranteed. ◎The product supports security features for wireless communications that are compliant with the Bluetooth® and wireless LAN (Wi-Fi®) standard specifications, but the security may not be sufficient depending on the usage environment and configuration. Be careful when making data communication using Bluetooth® or wireless LAN (Wi-Fi®) function. ◎Wireless LAN (Wi-Fi®) has the advantage that it can be freely connected anywhere within the radio wave range, as it uses radio waves for exchanging information. At the same time, there is a risk that a malicious third party may obtain unauthorized access if security settings have not been configured. You are recommended to configure security settings before using wireless LAN (Wi-Fi®) at your decision and responsibility. ◎The Company assumes no responsibility for leakage of data or information that may occur during Bluetooth®/wireless LAN (Wi-Fi®) communication. ◎Since Bluetooth® and wireless LAN (Wi-Fi®) functions use the same frequency band, using the both functions at the same time may cause radio wave interference resulting in decreased communication speed or disconnection from the network. If connection fails, stop using either of the Bluetooth® and wireless LAN (Wi-Fi®) functions.29

Safety PrecautionsNotes on Packet Communication Charge •Since constant Internet connection is possible with the product, packet communication may be performed automatically by some applications, resulting in high packet communication charges. Therefore, subscription to the flat-rate/discount service for packet communication charges is recommended. •To browse homepages, download applications, communicate using applications, send/receive e-mails and configure various settings, connection to the Internet is required, to which packet communication charge applies.* Packet communication charge does not apply to wireless LAN (Wi-Fi®).Notes on Applications •To download applications, first set an au ID and access au スマートパス(au Smart Pass). For details on setting an au ID, refer to the “Setting Guide”.This product does not permit use of Google Play™ or EZweb. •Be sure to check the security of the application, then install it at your own risk. Some applications might cause virus infection, damage various data, and send out your location information, usage history or personal information stored in your cell phone via the Internet. •The Company assumes no responsibility for any problems that might be caused by applications you have installed. In such case, you may be charged a repair fee even during the warranty period. •The Company assumes no responsibility for any disadvantage brought to you or any third party by applications you have installed. •Insertion of a microSD memory card is necessary to use some applications. •Some applications keep the screen turned on while they are active, or rapidly drain the battery while running in the background. •Operation procedures and screen appearances of the applications preinstalled in the product and those installed by you are subject to change without notice as a result of version upgrade. In addition, operation procedures described in the “Basic Manual” available on the au homepage and on the product or “Setting Guide”/“Full Instruction Manual” (Japanese) available on the au homepage may differ from the actual procedures.30

Basic OperationsNames and Functions of Parts Front/Back⑫⑬⑭⑮⑰⑯⑪⑩①②③④⑤⑦⑧⑨⑥　⑲⑱⑳󰚜⑳󰚧󰒄 Main display󰒅 dCursor key sLeft key/incoming call history fRight key/outgoing call history eUp key cDown key󰒆 uAddress book key󰒇 jMail key󰒈 ,Clear key󰒉 mCall key󰒊 0 - 9, -, ^Number keys󰒋 bRecent Apps key Displays list of running applications. Hold down to set/cancel VeilView.󰒌 Mouthpiece (Microphone) Transmits your voice to the other party during a call. It is also used for recording sounds. Take care not to cover the microphone with your fingers etc. when using it.󰒍 Air vent For maintaining performance.󰒎 Earpiece (Receiver) Hear the other party during a call, Answering memo messages, etc.󰒏 kCenter key󰒐 oCamera key󰒑 lBrowser/Apps key Displays browser menu. Hold down to display applications list.󰒒 .Power/End call key While using the product, end call or exit functions. Hold down to turn the power on, or to display a power menu for power off, reboot, or other operations.31

Basic Operations󰒓 Touch area (Touch Cruiser EX) Use your fingers in the touch area to operate in the same way as a touchpad. (▶P. 33)󰒔 nTethering key󰒕 Wi-Fi®/Bluetooth® antenna󰒖 @ mark Hold it over a reader/writer when using Osaifu-Keitai®.󰒗 Internal antennas Used when making calls or using the Internet or 4G (LTE).󰚜 TV antenna The product contains an antenna for viewing TV (1Seg).󰚧 Back cover Folded (Front/Back/Side)󰚨󰚩󰚪󰚫󰚬󰼇󰼈󰚭󰚮󰚯󰚰󰼅󰼆󰚨 External connection jack Use for connecting the common AC adapter 05 (sold separately), microUSB cable 01 (sold separately), or a USB cable (commercially available) for peripheral devices. When you connect the common AC adapter 05 (sold separately), the microUSB cable 01 (sold separately), etc. to the product, some applications may not function properly since the geomagnetic sensor is affected by the magnetism of connected devices. Use the product after removing the cable.󰚩 Charger terminal Terminal for charging with the desktop holder (sold separately).󰚪 Sub-display Notifies you with information when a call is arriving, new mail is received, an alarm sounds, etc.󰚫 Strap eyelet󰚬 Charging/Incoming indicator Lights red/green while charging depending on the battery level. Flashes for an arriving call or new mail according to settings.󰚭 vShutter/Manner mode key32

Basic Operations󰚮 zqVolume UP/DOWN key Adjust the volume. Hold down z when the product is folded to turn on the mobile light.󰚯 Speaker Ringtones, alarms, etc. sound from here.󰚰 Infrared port Transfer data by infrared communication.󰼅 Camera lens󰼆 Mobile light󰼇 au Nano IC Card 04 tray/slot󰼈 microSD memory card slotInternal antennas, Wi-Fi®/Bluetooth® antenna and TV antenna ◎Antennas are built into the product. Do not cover with hand during calls or data communication, or place stickers over antennas. Doing so may affect call/communication quality.Earpiece (receiver), mouthpiece (microphone), speaker, air vent ◎Covering earpiece (receiver), mouthpiece (microphone), speaker, or air vent with stickers, fingers, etc. may hinder product performance.About IMEI ◎IMEI (international mobile station equipment identity) is a unique identifying code assigned to each device. The product’s IMEI can be found on the sticker visible in the battery compartment. ◎As the IMEI is required information for requesting repairs or after-sales service, do not remove the sticker with the IMEI printed on it.Using Touch Cruiser EXUse your fingers in the touch area to operate in the same way as a touchpad (Touch Cruiser EX). Activating a function/application supporting Touch Cruiser EX enables Touch Cruiser EX and allows the on-screen pointer to be operated. 1 Activate function/application supporting Touch Cruiser EX.Touch Cruiser EX is enabled and “ ” (pointer) is displayed. •If an operation description for Touch Cruiser EX is displayed, press k (OK). Checkmark “Don't show again” and press k (OK) to no longer display the operation description when next activating Touch Cruiser EX. •Hold down m to toggle Touch Cruiser EX on/off. If a function/application is exited while Touch Cruiser EX is disabled, reactivating a Touch Cruiser-capable function/application does not enable Touch Cruiser EX. •Ending a function/application supporting Touch Cruiser EX disables Touch Cruiser EX. •Key operation is still possible even when Touch Cruiser EX is enabled (Except for some applications).33

Basic OperationsOperation with Touch Cruiser EXWhen using the browser, LINE, etc., the on-screen pointer can be operated like a mouse.Touch area Tap/Double-TapGently tap the touch area. To double-tap, tap the same position twice. •Select items and icons under the pointer. Double-tap a displayed still picture, etc. to zoom in or out. Zooming is carried out centered around the pointer. Zoom after placing the pointer where you want to zoom. Long-TouchKeep gently touching the touch area. “ ” changes to “ ”. Tap the touch area or, after releasing your finger and several seconds of no operation, the indication returns to “ ”. •Display menus, etc. SlideLong-touch the touch area to change “ ” to “ ”.While gently touching the touch area, slide in the desired direction or to the desired position. •Slide in the desired direction to scroll and switch pages. FlickLong-touch the touch area to change “ ” to “”.While touching the touch area, flick up, down, left, or right. •Flick in the desired direction to quickly scroll the screen, switch pages, etc.34

Basic Operations PinchWhile touching the touch area with two fingers, widen (pinch out) or close (pinch in) your fingers. •Zoom in or out on the browser, etc. Zooming is carried out centered around the pointer. Zoom after placing the pointer where you want to zoom. ◎The touch area is designed to be touched gently. Avoid pressing forcefully or using sharp objects (ballpen, pin, etc.). ◎The touch area might not respond to the following types of operation, and may also cause malfunction. •with gloves on •with fingernails •with another object placed on the operation area •with a sticker adhered •with any water or condensation on the touch area •with wet or sweaty fingersSwitching the Display Language to EnglishYou can switch the display language for function names and other items to English.1 When the standby screen is displayed, press k  [](Settings).2 [](Other settings)  [(Language)](Select language).3 [English].35

Basic OperationsUsing the Standby ScreenCheck the status of the product in the standby screen. Viewing the Standby Screen①③②④⑥⑤《Standby Screen》󰒄 Status Bar󰒅 Search󰒆 Calendar󰒇 Indicator icons Indicators for missed calls, unread e-mail/SMS, and notifications are displayed.󰒈 Kantan Hasshin icon When displayed, you can use Kantan Hasshin (speech recognition) to make a call. (▶P. 52)󰒉 ClockUsing shortcuts in the Standby ScreenYou can use the calendar and indicator icons in the standby screen as shortcuts.1 When the standby screen is displayed, press w  Select item  k. •Selecting an indicator icon displays its content in a balloon.36

Basic OperationsUsing the Status BarIconsThe notification icons to notify you of a missed call, a new mail message, a running operation, etc. are displayed on the left side of the status bar, while the status icons to show the status of the product are on the right side. Main Notification IconsIcon Description Missed call New e-mail message New SMS message 1Seg signal strength - : Level display Making a call, talking, receiving a call Talking in high quality sound with a model supporting VoLTE provided by au. Call on hold Answering memo Available space on the internal memory being run outSoftware update available Icons collected ◎Some icons are displayed with their number superimposed on them. Main Status IconsIcon DescriptionTime - Battery level - : Battery level display : No battery •While charging, the battery icon is displayed with superimposed.Airplane mode set - Signal strength (Receiving electric field) - : Level display : Out of service area •The icon indicating network is displayed at the upper left. : 4G (LTE) available　: Roaming •During a communication, the icon is displayed with superimposed.: Kanji : 1-byte alphabet : 1-byte digits: 1-byte katakana : 2-byte alphabet : 2-byte digits : 2-byte katakana : Kuten code Manner mode status: Standard manner mode : Drive manner mode : Silent manner modeDuring a call using hands-freeArriving call volume set to “Silent”Microphone set to “Mute” during a call - Wi-Fi® signal strength - : Level display •During a communication, the icon is displayed with superimposed. Answering memo set: No Answering memo : Answering memo (one to nine entries) : Answering memo full (ten entries)37

Basic OperationsUsing the Notification/Status PanelIn the notification/status panel, you can check the details on notification icons and status icons or activate an application corresponding to the icon.You can also set the manner mode and check Answering memo.1 When the standby screen is displayed, press w  Select the status bar  k.2 Select the notification  k.The application corresponding to the notification is activated. Viewing the Notification/Status Panel①②《Notification/Status Panel》󰒄 Music controllerDisplayed when playing music with LISMO. Only allows pausing.󰒅 Notification areaCheck the status of the product and contents of notifications. Using notifications1 Select the desired notification in the notification/status panel  o (Operate).Options corresponding to the content of the notification are displayed.2 Select an option  k.You can activate a corresponding application, etc. Deleting 1 notification1 Select the notification to delete in the notification/status panel  u (Submenu)  [Delete one item]  k. Deleting all notifications1 u (Submenu) in the notification/status panel  [Delete all]  k. •You may not be able to delete a notification, such as for battery level or signal strength.38

Basic OperationsUsing the Sub-displayThe sub-display shows information including manner mode, battery level, and other product status, the date and time, and caller and other information.Press z/q/v to switch displays. Viewing the Sub-displayz/q/v《time》《icon + time》《icon + time + month/date/day》 Main IconsIcon DescriptionSignal strength (Receiving electric field)Strong / Fair / Weak / Faint / Out of range* Not displayed in airplane mode. - Battery level - : Battery level display : No battery •While charging, the battery icon is displayed with superimposed.Missed call •Displays number of calls.: New mail (e-mail/SMS) •Displays number of new mails.: Emergency Rapid MailIcon DescriptionManner mode status: Standard manner mode: Drive manner mode: Silent manner modeAnswering memo set •Displays number of unread Answering memo messages.Screen lockedAirplane mode set Displayed InformationStatus DisplayVoice call arrivingDisplay caller(Registered in address book)Registered nameDisplay caller(Not registered in address book)Phone numberNot display caller “Incoming call”Answering memo Answering: “Playing answering memo guidance”Recording: “Recording answering memo”In call In call “In call”Sound memo “Recording sound memo”Volume change Volume change screen39

Basic OperationsStatus DisplayMail arrivingDisplay caller(Registered in address book)Registered nameDisplay caller(Not registered in address book)E-mail addressSender designationNot display caller “Received mail”SMS arrivingDisplay caller(Registered in address book)Registered nameDisplay caller(Not registered in address book)Phone numberNot display caller “Received message”Alarm Alarm sounding Alarm time, alarm nameSnoozed “Snoozing”Emergency Rapid Mail “Emergency mail”Manner modeWhen set: normal “Standard manner set.”When set: drive “Drive manner set.”When set: silent “Silent manner set.”When not set: normal “Standard manner canceled.”When not set: drive “Drive manner canceled.”When not set: silent “Silent manner canceled.”Music playingVolume change Volume change screenLINE application notification Message from LINE application is displayed.Using the Main MenuIn the main menu, applications are grouped in menus. Select a menu and then an item to activate an application.1 When the standby screen is displayed, press k.The main menu is displayed.2 Select menu  k.Menus have correspondence with the dial keys (0 to 9, -, ^). Press any key to select a menu.3 Select application  k. Viewing the Main Menu《Main Menu》40

Basic Operations Main Application ListMenu Descriptionauスマートパス(au Smart Pass)In addition to up-to-date news, horoscope, and train connection information, this service also has benefits such as all-you-can-download applications, bargain coupons, and presents, for enjoying using the product with security and freedom.BrowserView webpages the same way as with a PC. (▶P. 67)au WALLET Allows you to get the most convenience from your au WALLET card. In addition to loading cash to your card, use the screen optimized for cell phones to check your card’s cash balance, point balance, bonuses, and more.Camera Capture still pictures and video. (▶P. 69)DatafolderView captured still photos/videos, downloaded files, etc.LINE This communication app allows you to enjoy calling and texting as much as you want, any time and any place. (▶P. 65)Menu DescriptionApplication*au ID Setting Set au ID.auナビウォーク (au navi walk)LISMOau Wi-Fi接続ツール (au Wi-Fi connection tool)GLOBAL PASSPORTリモートサポート (remote support)Safety Accessau Backup Appau災害対策 (au Disaster Countermeasure)OfficeSuite This application allows viewing of Microsoft Word, Excel, PowerPoint and PDF files created on a PC or other device.Use easily whenever you want to view these types of files.41

Basic OperationsMenu DescriptionToolsAlarm Use alarms.Timer Use a timer.Calendar Use a calendar.Notepad Use a notepad.Calculator Use a calculator.PASSNOW By pairing with a compatible tablet or other device, you can enjoy still pictures and videos captured with the product on the tablet, as well as view notifications arriving on the product or tablet from either.TV (One Seg) View digital terrestrial TV broadcast service for mobile devices. (▶P. 72)Infrared Transfer data between the product and another device with an infrared communication function.Osaifu-Keitai Use services compatible with Osaifu-Keitai®.TOUCH CRUISER EX GuideDisplay operating instructions for Touch Cruiser EX. (▶P. 33)Widget sheet Add and use widgets.GLOBAL PASSPORTWhen overseas, use this application to confirm fees applicable for your country of stay, how to make settings, the method of making international calls, etc.au Wi-Fi接続ツール (au Wi-Fi connection tool)Allows simple connection to a HOME SPOT CUBE or other wireless LAN (Wi-Fi®) base set in your home. All au Wi-Fi SPOTs become available when outside. Spot searching also possible.StopWatch Use a stopwatch.World clock Use a world clock.Menu DescriptionServiceauお客さまサポート (au Customer Support) Display the au Customer Support webpage. Check charges, change details of subscription, etc.LISMO Play music and look for the latest music information. Also, listen to samples and buy songs you searched for.auナビウォーク(au navi walk)View navigation for a best route that combines transportation and walking.au災害対策 (au Disaster Countermeasure)This is an application in which you can use Disaster Message Board, Emergency Rapid Mail (Earthquake Early Warning, Disaster and Evacuation Information, and Tsunami Warning) and Disaster Voice Messaging Service. (▶P. 5)リモートサポート (remote support)When unsure how to operate the product, obtain assistance from staff who also share a view of your screen.Safety Access Filtering application that restricts access to webpages and use of applications that are likely inappropriate, allowing your child to use the cell phone worry free.au Backup App Allows all the different data stored on your au phone to be backed up or restored using a microSD memory card.The auto backup function automatically backs up data on the day and at the time you set.メーカーサービス（SHSHOW）(Manufacturer service (SHSHOW))Download, view, etc. contents.42

Basic OperationsLearn Common OperationsLearn Basic Key Operations Using Functions that Appear at the Bottom of the ScreenPress the key corresponding to a function that appears at the bottom of the screen.①②③④⑤① For “Done”, press k.② For “Submenu”, press u.③ For “あA1”, press j.④ For “Emoji/Sym”, press o.⑤ For “Select area”, press l. To Select ItemsTo select a displayed item, select the item using w or d and press k.If 0 to 9, -, ^, etc. are displayed in the menu, you can also press a corresponding dial key. •You can also sometimes press f. To Return to Previous ScreenYou can press , to go back one screen. •You can also sometimes press s, u, or j to return to the previous screen. To Return to the Standby ScreenTo return to the standby screen from any function, press .. •After a certain period of no key operation, the product may return to the standby screen automatically. •If activating a function while in a call, the call may be interrupted. •The function or application being used is ended. To Enter NumbersYou can press 0 to 9 to enter numbers.If “▲” and “▼” are displayed above and below the number entry field, you can press w to increase or decrease the number. To Move to Previous or Next DataWhile displaying mail, etc., you can press l to move to the previous data or j to move to the next data. To Scroll the PageWhen browsing a webpage or displaying a mail list, message, data list, etc., you can press j to scroll up or l to scroll down.44

Basic OperationsUsing CheckboxesIf a checkbox is displayed next to a setting item, you can select the item or the checkbox to enable or disable the item.When performing operations on data such as “Move selected”, “Save selected”, or “Delete selected”, you can select checkboxes to select or deselect items.Icon exampleDescriptionSetting is enabled or item is selected.Setting is disabled or item is not selected.45

Character InputLearn How to Enter Characters Key Assignments for Character EntryCharacter typeKanji Alphabet (2-byte)Digits (2-byte/1-byte)1  Kana (2-byte/1-byte) Alphabet (1-byte) Dial entry  Character typeKanjiAlphabet (2-byte)Digits (2-byte/1-byte)2  Kana (2-byte/1-byte) Alphabet (1-byte) Dial entry  *Character typeKanji Alphabet (2-byte)Digits (2-byte/1-byte)3  Kana (2-byte/1-byte) Alphabet (1-byte) Dial entry  *Character typeKanji Alphabet (2-byte)Digits (2-byte/1-byte)4  Kana (2-byte/1-byte) Alphabet (1-byte) Dial entry  *Character typeKanji Alphabet (2-byte)Digits (2-byte/1-byte)5  Kana (2-byte/1-byte) Alphabet (1-byte) Dial entry  *Character typeKanji Alphabet (2-byte)Digits (2-byte/1-byte)6  Kana (2-byte/1-byte) Alphabet (1-byte) Dial entry  *Character typeKanji Alphabet (2-byte)Digits (2-byte/1-byte)7  Kana (2-byte/1-byte) Alphabet (1-byte) Dial entry  * Character typeKanji Alphabet (2-byte)Digits (2-byte/1-byte)8  Kana (2-byte/1-byte) Alphabet (1-byte) Dial entry  * Character typeKanji Alphabet (2-byte)Digits (2-byte/1-byte)9  Kana (2-byte/1-byte) Alphabet (1-byte) Dial entry  * 46

Character InputCharacter typeKanji Alphabet (2-byte)Digits (2-byte/1-byte)0  Kana (2-byte/1-byte) Alphabet (1-byte) Dial entry2-byte1-byte * When entering at the start of a line, a capital letter is displayed first.Character typeKanjiKana (2-byte/1-byte)Alphabet (large/small, 2-byte/1-byte)Digits (2-byte/1-byte)Dial entry-Sh ort-press.... toggle large/small (where characters allow)Add ゛(ten-ten) or ゜(maru) (where characters allow)Sh ort-press.... toggle large/small (where characters allow)2-byte1-byteSh ort-press ....(decimal point):Long-press....Paste recently-copied/cut textCharacter typeKanjiKana (2-byte/1-byte)Alphabet (large/small, 2-byte/1-byte)Digits (2-byte/1-byte)Dial entry^When entering characters, display 1 character before (back function)When not entering characters, linebreakLinebreak#Character typeKanjiKana (2-byte/1-byte)Alphabet (large/small, 2-byte/1-byte)Digits (2-byte/1-byte)Dial entryuFrom submenu, display function quote, useful phrases, etc.Switch 2-byte/1-byte symbol listsDisplay facemark edit screen (when category other than history is displayed in facemark list)During normal conversion, shorten the selected text range (when character type is “kanji” and entering characters)Cancel selected range－Character typeKanjiKana (2-byte/1-byte)Alphabet (large/small, 2-byte/1-byte)Digits (2-byte/1-byte)Dial entryoDisplay list for Emoji (Pict) → D-Emoji → Symbol (Full size: 2-byte) / (Half size: 1-byte) → Facemark(D-Emoji displayed only when entering e-mail text)Switch prediction conversion candidates and normal conversion candidates (when word prediction is “ON”, character type is “kanji” and entering characters)During normal conversion, expand the selected text range (when character type is “kanji” and entering characters)Select entire selected range (when range is selected)－Character typeKanjiKana (2-byte/1-byte)Alphabet (large/small, 2-byte/1-byte)Digits (2-byte/1-byte)Dial entryjSwitch character typesKana/alphabet/number conversion (when character type is “kanji” and entering characters)Change character type to “kanji” (when character type is type other than “kanji”, “alphabet (1-byte)”, or “digits (1-byte)”)Switch pages/categories (when emoji, symbols, facemarks, or conversion candidates are selected)－47

Character InputCharacter typeKanjiKana (2-byte/1-byte)Alphabet (large/small, 2-byte/1-byte)Digits (2-byte/1-byte)Dial entrylStart range selectSwitch pages/categories (when emoji, symbols, facemarks, or conversion candidates are selected)－Character typeKanjiKana (2-byte/1-byte)Alphabet (large/small, 2-byte/1-byte)Digits (2-byte/1-byte)Dial entrymFinalize characters and return to preceding stateRestore deleted characters (up to 5 times in a row)Delete learned conversion candidates / search for conversion candidates in browser / search for and quote conversion candidates in other application (when character type is “kanji” or “alphabet (large/small, 1-byte)” and conversion candidates selected)－Character typeKanjiKana (2-byte/1-byte)Alphabet (large/small, 2-byte/1-byte)Digits (2-byte/1-byte)Dial entrysMove cursor leftSelect conversion candidateDuring prediction conversion, shorten the selected text rangeDelete 1 “*” character when entering ** (wild card)－Character typeKanjiKana (2-byte/1-byte)Alphabet (large/small, 2-byte/1-byte)Digits (2-byte/1-byte)Dial entryfMove cursor rightSelect conversion candidateDuring prediction conversion, enlarge the selected text rangeEnter 1 “*” character when entering ** (wild card) when unfinalized characters are entered (when character type is “kanji” or “alphabet (large/small, 1-byte)” and word prediction is “ON”)When cursor is at end of text string, enter 1-byte space－Character typeKanjiKana (2-byte/1-byte)Alphabet (large/small, 2-byte/1-byte)Digits (2-byte/1-byte)Dial entryeMove cursor upSelect conversion candidate －Character typeKanjiKana (2-byte/1-byte)Alphabet (large/small, 2-byte/1-byte)Digits (2-byte/1-byte)Dial entrycMove cursor downSelect conversion candidateWhen cursor is at end of text string, linebreak－Character typeKanjiKana (2-byte/1-byte)Alphabet (large/small, 2-byte/1-byte)Digits (2-byte/1-byte)Dial entry,Short-press.... Delete 1 character to right of cursorIf no characters are to right of cursor, delete 1 character to left of cursorStop conversion (return to character entry screen)S hort-press ....Delete 1 placeLong-press.... Delete all characters to right of cursorWhen cursor is at start or end of text string, delete all charactersL ong-press ....Delete all ◎When entering characters, in the standby screen, navigate k → [Settings] → [Other settings] → [Text input] and check that “SH Input” is selected in “Keyboard & input methods”. The Android keyboard (AOSP) does not support Japanese entry and it may not be possible to enter characters.48

Phone ◎If you add “184” before the Japan emergency call number 110/119/118, the emergency call responding agency will not be notified of your location and phone number. ◎VoLTE (LTE network) by au is used when connecting with emergency organizations within Japan. You cannot connect using 3G (circuit-switched network). ◎In places where signal reception from GPS satellites or a base station is relatively poor, such as in an underground mall, inside a building or behind a tall building, the emergency call receiving agency may be notified of some other place different from your actual location. ◎When GPS cannot be used to notify of your location, base station signal is used instead. ◎When making an emergency call to Police, Fire and Ambulance or Regional Coast Guard Headquarters, always confirm where you are, and tell them your exact location on the phone. Note that depending on the area where you are calling, your call may not be connected to the agency having jurisdiction over that area. ◎If the emergency call receiving agency determines that human lives and health are in danger, they will be able to acquire the caller’s location information during the call or within a certain period of time after the call. Using P (Pause) Dialing and Making a CallEnter the push signals to send beforehand and then select “Yes” during the call to send the push signals. This is a convenient feature when using information services and automatic reservation services.Example: To dial “03-0001-XXXX (bank phone number)” and send the branch “22X” and the account “123XX”1 Enter bank phone number “030001XXXX”.2 k (Call etc)  [Add Prefix]  [Add P]  Enter the branch “22X”.3 k (Call etc)  [Add Prefix]  [Add P]  Enter the account “123XX”.You can enter P (pause) between numbers to enter several push signals at the same time.4 m  [Yes]  [Yes].After dialing, a confirmation screen is displayed. Confirm that the destination has answered the call and then select “Yes”. A push signal is sent each time you select “Yes” and press k.Using Call Histories and Making a Call1 When the standby screen is displayed, press f (Outgoing)/ s (Incoming).Press x to toggle the outgoing and incoming call histories.2 Select contact to call from history  k.The outgoing/incoming call history details screen is displayed. •When a history with the number of outgoing/incoming calls displayed is selected and o (Switch) is pressed, collected outgoing/incoming call history information is displayed.3 m.You can also dial by selecting the contact in the outgoing/incoming call history list and pressing m. ◎Up to 100 calls can be saved in the outgoing/incoming call histories. Once more than 100 calls are made/received, calls are deleted starting with the oldest. The number of calls that can be saved may be fewer depending on available memory.50

Phone Viewing the Outgoing/Incoming Call History Lists③④⑤① ②《Outgoing Call History List》《Incoming Call History List》③⑦⑤⑥①④②󰒄 Call date and time󰒅 Name, number, reason for withheld number, network service information󰒆 Face image registered in address book󰒇 Number of callsThe number of calls are displayed for a same contact in the incoming/outgoing call histories.󰒈 Call time󰒉 Ring time󰒊 Incoming call status icon: Missed call: Missed call (one-ring phone scam*): Call rejected* Missed calls of less than 3 seconds are deemed to be one-ring phone scam calls. These may be calls to get the customer to call back and connect them to a malicious pay-for program. Use caution. 51

PhoneUsing Speed Dial and Making a CallYou can make calls quickly to contacts registered to speed dial. Registering to Speed Dial1 When the standby screen is displayed, press k  [Call/mail]  [Speed dial].2 Select <Not registered> for the number to register  k (Register). •If a number is selected with a destination already registered, operations such as dialing are available.3 Select the destination to register  k (Set). Dialing with Speed Dial1 When the standby screen is displayed, enter the speed dial number (0 to 99).2 m. ◎Entering an unregistered speed dial number and pressing m displays the speed dial list. From the list, you can dial or register a new speed dial. ◎If an e-mail address is registered to a destination registered in speed dial, you can enter the speed dial number and press j (Mail) to create e-mail.Using Kantan Hasshin (Speech Recognition) and Making a CallYou can use Kantan Hasshin (speech recognition) to make a call by voice command to a speed dial contact without using the dial keys. •For details on registering contacts to speed dial, refer to “Registering to Speed Dial” (▶P. 52).1 Open the product/In the standby screen, - (hold down). is displayed in the main display. •If “Screen lock” is set, unlock the screen, then in the standby screen, - (hold down).2 Say the information for the contact into the product.Say the name of the contact and then say “Dennwa” or “Hasshin”.Example: “Bob, dennwa”, “Taro, hasshin”3 Confirm the contact as displayed  [Yes]. ◎This feature may not work correctly if several phone numbers are given for a contact in the address book or several contacts by the same name are registered.Calling Overseas from au Phones (au International Call Service)You can make international calls without any special procedure from the product.Example: To call “212-123-XXXX” in the USA from the product1 Enter the international access code “010”.Entering 0 (hold down) in the dial screen enters a “+” and adds “010” when the number is dialed.2 Enter the country code of the USA “1”.52

Phone3 Enter the area code “212”.If the area code starts with “0”, dial it without including the “0” (There are some exceptions such as fixed-line phones in some countries or regions including Italy and Moscow).4 Enter the phone number of the other party “123XXXX”  m. ◎You can also press u (Submenu) → [Add Prefix] → [International call] to enter the country code when entering a phone number. ◎The monthly limit fee is set for the au International Call Service. The au International Call Service is unavailable from when the limit fee is confirmed to be exceeded until the end of the same month. ◎Even if you cannot use the service by exceeding the limit fee, you can use from the first day of the next month. Also, you can use the domestic call as usual while the service is stopped. ◎International call charges are billed together with monthly local call charges. ◎If you do not wish to use the service, you can set not to use the au International Call Service. For au International Call Service: From au phones 157 (area code not required) (toll free) From fixed-line phones 0077-7-111 (toll free) Open 9:00 to 20:00 (everyday)Receiving CallsAnswering an Incoming Call1 When a call is arriving, m/k (Answer).Press o (Silent) to stop the ringtone.You can press w, z, or q to change the volume of the ringtone.2 Talk  .. ◎If you are not subscribed to LTE NET or LTE NET for DATA, disable “Data transmission” for “Mobile networks” and set “Network Mode” to “Japan(4G)” before using the product. ◎If a call arrives while using the address book, e-mail, etc., the call is given priority and the function can be used again once the call ends.Rejecting an Incoming Calls1 When a call is arriving, l (Reject).The ringtone stops and the incoming call is disconnected. The other party will hear voice guidance.53

PhoneSending SMS to an Incoming Call1 When a call is arriving, u (Submenu)  [Quick reply].2 Select a message to send  k.The incoming call is disconnected. The other party will hear voice guidance. ◎You can select “Write your own...” with the message to create and send an SMS. ◎You can edit the message to send beforehand with “Quick responses” in “Call settings”. ◎If the other party’s phone number is not notified, Quick reply is not available. Also, Quick reply may not be available depending on the communication condition. ◎A ring call is audible to the caller until the SMS is sent.Answering memo may answer the call before the SMS is sent.Using au VoLTEUsing Voice party (Optional Service)Voice party is a voice service that allows up to 30 people including the caller to call at the same time, regardless of the type of device the other parties may have.1 When the standby screen is displayed, press m  u (Submenu)  [Voice party].If a confirmation screen is displayed, confirm the content and follow the on-screen instructions.2 o (Create new).Outgoing history → k to make a call from the history.3 u (Submenu).4Use address book Add phone number in address book to members.Use history Add phone number in outgoing/incoming call history to members.Direct entry Directly enter phone number to add to members.5 o (Call)  Talk.Select member who has not answered yet/you are talking with → k → [Yes] to end call.Select a non-present member → k to place a call/delete the member.6 .. ◎Voice party requires a subscription. ◎Call charges to the caller are according to the number of callees (number of people).54

Address BookRegistering to the Address BookYou can register contact information including phone number and e-mail address. You can also set ringtone, vibration, etc. individually for contacts.1 When the standby screen is displayed, press u (hold down).The address book registration screen is displayed.2 Set required items.3 o (Save). ◎You can also press o (Add contact) in the contacts list (▶P. 56) to add a new entry. ◎If the number is a landline number, enter the area code first. ◎If the name includes 1-byte letters and numbers, it may be displayed in the order of given name, family name. ◎To register GPS information, “Location” must be set to “ON” beforehand. ◎If a caller’s number is withheld, “Ring Set” does not operate. ◎Numbers and names registered in the address book can become erased due to accident or malfunction. Keeping a separate copy of numbers and other important information is recommended. The Company is not liable for any damages or lost profits whatsoever due to alteration or loss of contact information resulting from accident or malfunction.Using the Contacts ListDisplaying the Contacts List1 When the standby screen is displayed, press u.When the contacts list is in “Group” view, a list of groups is displayed. Selecting a group displays a contacts list for that group. Viewing the Contacts List①②③④《Contacts List (Name Order)》󰒄 Search by dial keysYou can search for contacts by pressing the dial keys in the contacts list and entering yomigana readings. Pressing the , key deletes yomigana and ends search.󰒅 ContactsContacts are displayed for the selected tab.󰒆 Tabs56

Address Book󰒇 Face imageA face image is displayed if registered. ◎Press x to switch tabs.Using Information Registered for Contacts1 When the standby screen is displayed, press u  Select the contact  k. Viewing Address Book Details①②③④《Address Book Details》󰒄 Name󰒅 Registered information󰒆 Face image󰒇 Main phone number/main e-mail address ◎You can make calls, create e-mail, etc. by selecting registered information and pressing k. ◎When several phone numbers or e-mail addresses are set, you can select a phone number/e-mail address and press k → [Set main phone number]/[Set main mail address] to set as the main phone number/e-mail address. ◎You can press o (Edit) to edit registered information.57

MailChecking E-MailReceived e-mail is saved in the “Inbox”. Sent e-mail is saved in the “Outbox”. Received and sent e-mail that meets filtering criteria is saved in a designated folder.E-mail that was saved without being sent and send-failed e-mail is saved in the “Unsent” box.1 When the standby screen is displayed, press j.The folder list is displayed.2 Select [Inbox] / [Outbox] / [Unsent] / folder  k.The e-mail list is displayed. •o (2L/3L): Switch mail list views.3 Select e-mail  k.The e-mail is displayed. •j (Prev): View previous e-mail •l (Next): View next e-mail ◎Once the capacity of the “Inbox” is exceeded, oldest read e-mail is automatically deleted. E-mail that is unread, protected, or for which the text body is unreceived is not deleted. ◎New e-mail cannot be received if the “Inbox” is full and it contains all unread e-mail. ◎Once the capacities of the “Outbox” and “Unsent” box are exceeded, oldest sent e-mail is automatically deleted. If there is no sent e-mail that can be deleted, send-failed e-mail is deleted, followed by unsent e-mail. Protected e-mail is not deleted. Viewing the Folder ListIn the folder list, the “Inbox”, “Outbox”, folders, etc. are displayed. Folders created by selecting “Create new folder” are displayed. • (red, number of e-mail) is displayed for new e-mail in the “Inbox”. After checking new mail in the received e-mail list, the icon turns (blue, number of e-mail). The icon is not displayed if there is no unread e-mail. • (blue, number of e-mail) is displayed for e-mail in the “Unsent” box. The icon is red if there is send-failed e-mail. 《Folder List》󰒄 Create new󰒅 Inbox󰒆 Infobox View Infobox mail.󰒇 Outbox󰒈 Unsent󰒉 Folder󰒊 Create new folder󰒋 Number of unread/unsent e-mail58

Mail Viewing the E-mail List《Received E-mail List》《Sent E-mail List》《Unsent E-mail List》《E-mail List (Folders)》⑨󰒄 :Unread e-mail :E-mail with unreceived text body󰒅 Subject󰒆 Recipients/senders name or e-mail address The registered image/name is displayed if the e-mail address is registered in the contacts. If the e-mail address is unregistered, the e-mail address is displayed. If a sender designation is set for the received e-mail, the set name is displayed. •If the e-mail address is registered in the contacts, the registered name takes priority.󰒇 Electronic file attached󰒈 Protected mail󰒉 Flagged e-mail󰒊 : Replied-to e-mail/reply e-mail : E-mail that has been forwarded/Received forwarded e-mail : Replied-to e-mail/e-mail that has been forwarded󰒋 E-mail waiting to be automatically resent󰒌 E-mail text unreceivable due to no mail on server / Send failure mail󰒍 Received/sent slider Switch between received and sent e-mail lists in a folder.59

Mail Viewing an E-mail《Received E-mail》《Sent E-mail》󰒄 Recipients/senders name or e-mail address󰒅 Subject󰒆 : Replied-to e-mail/reply e-mail : E-mail that has been forwarded/Received forwarded e-mail : Replied-to e-mail/e-mail that has been forwarded : Multiple recipients : E-mail received with BCC recipients : E-mail waiting to be automatically resent : Send-failed e-mail : Protected mail : Flagged e-mail󰒇 : Address/electronic file Select and press k to display e-mail address and attached data list. : Senders name or e-mail address / / : Recipients name or e-mail address : Saved electronic file : Save-failed electronic file : Saved inline electronic file : Unreceived electronic file : Receive-failed electronic file󰒈 Mail text60

Mail Adding/Deleting Recipients Adding a recipient1 E-mail create screen  for empty address entry field  k.A menu for selecting a recipient entry method is displayed. Refer to step 3 of “Sending E-mail”.You can also add recipients by entering them directly in the address entry field. Deleting a recipient1 E-mail create screen  Select for recipient to delete  k  [Delete]. ◎You can change the recipient type by selecting “ ” → k. You cannot change the recipient type for the topmost recipient.Receiving E-mail1 Receive E-mail.Once an e-mail is received, you are notified of the new mail in the following ways. • is displayed in the status bar, and the ringtone sounds. •The e-mail address, name, and subject are displayed in the status bar. If a sender designation is set for the received e-mail, the set name is displayed. If the e-mail address is registered in the contacts, the registered name takes priority. •The charging/incoming indicator flashes blue. •If the product is folded, j is displayed in the sub-display.2 When the standby screen is displayed, press j  [Inbox].The e-mail list is displayed.3 Select a received e-mail  k.The e-mail is displayed. ◎E-mail is received in the background even while using e-mail or other functions. is displayed in the status bar and a ringtone sounds. However, e-mail is not received in the background if “Auto-receive” is disabled. ◎If “Auto-recieve” is disabled or there is a receive failure, a ringtone sounds and is displayed. Use “Mail check” to receive the e-mail. ◎Packet fees may be incurred even if mail is not properly received due to reception conditions or the data being received. ◎The maximum size of mail text that can be received is 1 MB per e-mail. If a mail text exceeds that, a message appears at the end of the received portion indicating that it is truncated. ◎Received e-mail may not be correctly displayed depending on the content of the mail.62

MailInquiring for and Receiving New MailYou can inquire for and receive new mail if “Auto-receive mail” is disabled or there was an e-mail receive failure.1 When the standby screen is displayed, press j.The folder list is displayed.2 l (Mail check).Confirm whether there is new e-mail.Sending SMSSend messages (mail text body) with kanji, hiragana, katakana, alphabet and numbers, emoji, symbols, and facemarks.1 When the standby screen is displayed, press j (long-press).You can also access the screen from the standby screen by pressing j → j (SMS).A thread list grouped by contact is displayed.2 o (Create new).The SMS create screen is displayed. •When sending to a contact you have exchanged SMS with before, you can also select the thread to create SMS. In this instance, proceed to step 4 .3 Select the recipient entry field  Enter the contacts phone number.You can also select from [ ] → contacts.Before sending SMS overseas, enter “010” and the “country code” at the start of the phone number for the recipient.“010” + “country code” + “phone number for recipient”* If quoting the cell phone number for the recipient from the address book, etc., select the contact again and enter “010” and the “country code”.* If the cell phone number for the recipient starts with a “0”, enter the number without the “0”.4 Select text field  Enter text  k (Done).You can enter up to 70 full size /160 half size characters in the mail text.5 o (Send).Select a sent message → press u (Submenu) → [Result Delivery Report] to check the send result.63

LINEUsing LINEThis communication app allows you to enjoy calling and texting as much as you want, any time and any place. •Registration of an account is required for using LINE. For details on using LINE, visit the LINE website, or from the LINE screen → [More] → [Settings] → [Help] and refer to the help.1 When the standby screen is displayed, press k  [LINE].The LINE top page is displayed.Terms of use, login screen, etc. appear the first time using LINE. Confirm the content and follow the on-screen instructions.After activating LINE, Touch Cruiser EX is enabled. For details on operating Touch Cruiser EX, refer to “Using Touch Cruiser EX” (▶P. 33). ◎Games and some other functions cannot be used on the product. ◎By changing “Key Translator” in “Accessibility” to OFF, the key focus in LINE is no longer displayed. Please use “Accessibility” without changing the settings.65

InternetAccessing the InternetYou can access the Internet by packet communication or the wireless LAN (Wi-Fi®) function. ◎Packet communication is available only with subscription to LTE NET or LTE NET for DATA.Using Packet CommunicationThis product provides easy access to the Internet for packet communication with use of “LTE NET” or “LTE NET for DATA”. Settings for connecting to the Internet with LTE NET are pre-installed on the product, and activating an application that requires an Internet connection automatically connects the product to the Internet.To connect to the Internet with LTE NET for DATA, when the standby screen is displayed, press k → [Settings] → [Communication/network] → [Network settings] → [Mobile networks] → [Access Point Names] → [LTE NET for DATA]. ◎Subscription to LTEフラット (LTE flat) or other packet communication flat-rate/discount service allows you to use an Internet connection with flat-rate charges. For details on LTE NET, LTE NET for DATA, and packet communication flat-rate/discount services, refer to the latest au総合カタログ (au general catalog)/the au homepage. Precautions when Using Packet Communication •Using large-volume data communication, such as browsing websites containing images, downloading video and other data, and using applications that use data communication, results in high packet communication charges. Therefore, subscription to a flat-rate/discount service for packet communication charges is recommended. •To prevent excessive burdens on the network, communication speed is sometimes reduced due to continued large-volume data transfers, busy network conditions, etc. How to Confirm Your Packet Communication ChargesYou can confirm your packet communication charges at the following URL.https://cs.kddi.com/ (auお客さまサポート(au Customer Support)) •Subscription required for first-time use.66

InternetUsing the BrowserYou can use the browser to view webpages the same as with a PC. •After a webpage is displayed in the browser, Touch Cruiser EX is enabled. For details on operating Touch Cruiser EX, refer to “Using Touch Cruiser EX” (▶P. 33). •When a webpage is displayed for the first time, a permission screen is displayed. Confirm the content and follow the on-screen instructions.Using the Browser Menu1 When the standby screen is displayed, press l.The browser menu is displayed.2Homepage Connect to the Internet and view webpages.Bookmark Use and manage registered bookmarks.auお客さまサポート(au Customer Support)Display the au Customer Support webpage.URL input/Web searchEnter a URL directly to display a site. You can also enter keywords to search for information on webpages. History Display the browsing history.Downloads Display the download history. Settings Change browser settings.Operating the Browser with Touch Cruiser EXYou can use Touch Cruiser EX’s features to smoothly browse webpages. For details on Touch Cruiser EX, refer to “Using Touch Cruiser EX” (▶P. 33). •After activating the browser, Touch Cruiser EX is enabled. 1 Use Touch Cruiser EX to operate the browser.Tap: Select or finalize items.Flick: Long-touch the screen to display “ ” and then scroll up or down.Double-tap: Zoom out or in on images. ◎If the d key does not respond while using the browser, enabling Touch Cruiser EX sometimes enables the cursor to be operable.67

CameraBefore Using the Camera •Fingerprints and smudges on the lens prevent capture of clear still pictures/video. Before capturing images, wipe the lens clean with a soft cloth. Rubbing forcefully may scratch the lens. •Avoid fingers, hair, strap, etc. from covering the lens or mobile light during image capture. Hold the strap if it interferes with capture. •If capturing images with the mobile light on, its light reflecting from fingers, a cover, etc. around the lens can cause captured still pictures/video to turn out whitish. •When capturing video, avoid covering the microphone with fingers.Loudness of voices and surroundings during video capture may affect the sound quality of the microphone. •When using the self-timer for image capture and the product is placed on an unstable surface, the product vibrating such as when a call arrives or other conditions may cause the product to fall. •Even in manner mode, the focus lock beep and shutter click for still pictures and start and stop beeps for video sound. The volume cannot be adjusted. •Exposure of the lens for extended periods to direct sunlight or other sources of strong light may discolor the internal color filter and cause discoloration in still pictures/video. •Capturing or saving still pictures/video after the product has been left in a warm place for an extended period may affect the still pictures/video. •The camera comprises high-precision components, and includes pixels that are always on or that do not light. Image capture in extremely dark conditions will result in blue, red, and white dots, etc. •Release the shutter after confirming that the subject is properly displayed in the main display. Moving the camera while releasing the shutter may cause still pictures to be blurry. •When capturing images indoors under fluorescent lighting, faint stripes may be visible on the screen from fluorescent light flickering (very faint, invisible to the human eye), but is not a malfunction. •The color of still pictures/video captured with the product camera may differ from the actual subject. Images may appear partially darker or brighter due to the characteristics of the lens and depending on the subject and illumination when capturing. Subjects may also appear partially distorted. •Subjecting the product to shock while capturing images may cause the camera to lose focus. If focus is lost, activate the camera again. •Focusing may not be possible for the following types of subjects. ･Low-contrast subjects such as plain walls ･Subjects with strong backlighting ･Shiny subjects that reflect light brightly ･Subjects with a pattern that repeats horizontally such as blinds ･Several subjects with differing distances from the camera ･Subjects in dark conditions ･Fast-moving subjects •Do not shine the mobile light near eyes. Do not look directly into shining mobile light. Do not shine mobile light at other persons’ eyes. Doing so may affect vision or cause other impairment. •Faint sound may audible when using the camera such as when activating the camera. This is from the internal components and is normal. •Directly capturing the sun, a lamp, or other strong source of light may cause still pictures/video to be dark or noise may appear. •The screen may appear momentarily white or dark when capturing a moving subject or when moving from light to dark conditions. Noise may also momentarily appear. •Noise may increase and result in grainy still pictures when capturing in dark conditions. •Immediately after switching camera modes or changing camera settings, it may take time for brightness, color, etc. to be displayed optimally. •Creating a public nuisance with use of the product camera may be punishable by law. •If the battery level is less than (about 10%), the camera cannot be activated.68

Camera •It may not be possible to use the camera in the following instances. ･When the temperature of the product is high after using for an extended period ･When using the product in extremely low temperatures such as outdoors in the winter ･When other applications are activatedCapturing Still Pictures/VideoYou can capture still pictures and video. You can also switch camera settings to match the subject you want to capture.After activating the camera, Touch Cruiser EX is enabled. For details on operating Touch Cruiser EX, refer to “Using Touch Cruiser EX” (▶P. 33). Capturing Still Pictures1 When the standby screen is displayed, press o.The still picture viewfinder is displayed.x: Zomm out/zoom inw: Adjust brightnessu (Settings): Display camera settings menuo (Preview): Display captured still picturesj (Focus): Lock focusl (VideoCam): Switch to video capture-: Toggle screen icon show/hide2 k (Shutter)/v.The still picture is captured and saved. Viewing the Still Picture Viewfinder②③①⑥⑤⑦⑧⑨⑩⑪⑫⑬《Still Picture Viewfinder》④󰒄 Speech recognition󰒅 Focus markIf “Face AF” is set, faces are detected for focusing. You can specify where to focus by tapping the subject’s position with the pointer.󰒆 Zoom󰒇 Flashlight󰒈 Capture mode󰒉 Auto-add location information󰒊 Resolution󰒋 NightCatch69

Camera󰒌 HDR󰒍 HQ mode󰒎 Adjust brightness󰒏 Shots remainingDisplayed when 99 or fewer shots remain.󰒐 MinipreviewDisplay thumbnail of preceding captured data. ◎Select an icon or minipreview with the Touch Cruiser EX pointer to activate the function corresponding to the icon or play a captured still picture. Capturing Video1 When the standby screen is displayed, press o (hold down).The video viewfinder is displayed.w: Adjust brightnessx: Zoom in/zoom outu (Settings): Display camera settings menuo (Preview): Play back captured videol (StillCam): Switch to still picture capture-: Toggle screen icon show/hide2 k (Start)/v.Video capture begins. •You can press o (Shutter) during recording to capture a still picture.3 k (Stop)/v.Capture ends and the video is saved. Viewing the Video Viewfinder①②③⑬《Video Viewfinder》④⑤⑥⑦⑧⑨ ⑩ ⑫⑪󰒄 Mobile light󰒅 Focus mark󰒆 Zoom󰒇 Capture mode󰒈 Auto-add location information󰒉 Video Size󰒊 NightCatch󰒋 HDR󰒌 Recording time remaining󰒍 Battery level󰒎 MinipreviewDisplay thumbnail of preceding captured data.󰒏 Adjust brightness󰒐 Capture time ◎Select an icon or minipreview with the Touch Cruiser EX pointer to activate the function corresponding to the icon or play a captured video.70

1Seg1Seg1Seg is a digital terrestrial TV broadcast service for mobile devices, and allows reception of image and audio as well as data broadcast.For details on the “1Seg” service, refer to the below website.The Association for Promotion of Digital Broadcastinghttp://www.dpa.or.jp/ Precautions when Using 1Seg •No communication charges or packet communication charges are incurred for using 1Seg. However, packet communication charges are incurred for use of additional services associated with data broadcast that use data transmission. Regarding NHK reception fees, inquire with NHK. •While displaying the 1Seg screen, the product may become warm and cause low-temperature burns, etc. if used in contact with the skin for an extended period. •Listening at a volume that is loud to the ears continuously for an extended period may affect hearing. •1Seg is for digital terrestrial TV broadcast 1Seg in Japan only. •Overseas, 1Seg cannot be used due to differing broadcast formats and frequencies. Also, BS and 110-degree CS digital broadcasts cannot be viewed. •Do not use 1Seg while operating a vehicle or riding a bicycle, motorcycle, etc. or while walking. Doing so may prevent surrounding sound from being heard and may distract you, causing a traffic accident. SignalSignal may be weak in the following places and may affect picture/sound quality or prevent reception. •Areas that are distant from or extremely close to the broadcast station •In a moving train/car, underground shopping district, tunnel, indoors, etc. •In a valley or shade of a building •Near high-power lines, neon lighting, a radio station, railway track, highway, etc. •Other places where interfering signals are strong or signals are blockedTo improve signal reception, try the following. •When viewing indoors, view near a window for better reception. TV AntennaThe product has a built-in antenna. Operation Based on Battery LevelTV cannot be activated if the battery level is less than (about 10%).71

1SegMaking Initial TV SettingsSet a channel list for viewing the first time activating TV. Once settings are complete, you can view TV programs.1 When the standby screen is displayed, press k  [Tools]  [TV (One Seg)].If a license screen is displayed, confirm the content and select “Agree”.2 [Create by selecting the area].If the area cannot be determined, select “Create by searching channels” and follow the on-screen instructions.3 Select the region  k.4 Select the prefecture  k.5 Select the area  k.Scanning for broadcast stations starts.6 Confirm the channel list  o (Set).Viewing TV ProgramsViewing a TV Program1 When the standby screen is displayed, press k  [Tools]  [TV (One Seg)].o (Data mode/TV mode): Switch data operation mode/TV viewing model (Rotate): Switch screen display between vertical and horizontal Key Operation in TV Viewing ModeYou can switch channels and adjust volume.w*1*2/z*2/q*2 : Adjust volume (volume at 15 levels or mute)x*1: Switch channels, hold down to search channels0 to 9 , - , ^: Switch channels.: End*1 Operation depends on the screen view.*2 While connected by Bluetooth®, volume adjustment from a Bluetooth® remote control is possible. However, may not be possible depending on the Bluetooth® device. Key Operation in Data Operation ModeYou can use information (data broadcast) in the information display area.w: Move cursor, scroll0 to 9 , - , ^: Select item as assigned by contentsk: Select item,: Go back one page in data broadcast72

1Seg ◎When activating TV or changing channels, it may take time to obtain data for data broadcast and TV image due to digital broadcasting characteristics. ◎Image and sound may be disrupted or stop due to signal conditions. ◎The camera is unavailable while TV is activated. ◎No communication charges or packet communication charges are incurred for viewing data broadcast. However, packet communication charges are incurred for accessing related sites in information obtained from data broadcast or obtaining additional information. Viewing the TV Screen《TV Screen》①②③④⑤󰒄 Program informationDisplays the program title and station name.󰒅 Image󰒆 SubtitlesIf subtitles are enabled, subtitles are displayed in the subtitle area.󰒇 Information display area󰒈 Volume73

SettingsDisplaying the Settings MenuSet and manage functions from the settings menu.1 When the standby screen is displayed, press k  [Settings].Item DescriptionWallpaper/display Set wallpaper and screen brightness, change text fonts, etc.Sound/lamp Change manner mode settings, volume and sound of ringtone, etc.au ID setting Set an au ID.Lock/security Set product lock and security feature and secret mode.Energy saving/batterySet energy saving mode and check battery usage.Wi-Fi Set Wi-Fi®.Bluetooth Set Bluetooth®.Communication/networkMake settings for airplane mode, tethering, VPN or other network, etc.Data transfer/reset Transfer data or initialize the product.Other settings Set the date and time, select language, screensaver, etc.74

AppendixIntroduction of Peripheral Devices Battery Pack (SHF31UAA) (sold separately) au Carrying Case F Black (0105FCA) (sold separately) au Carrying Case G Black (0106FCA) (sold separately) au Carrying Case H Black (0107FCA) (sold separately)au Carrying Case F Black Common AC Adapter 03 (0301PQA) (sold separately) Common AC Adapter 05 (0501PWA) (sold separately) Common AC Adapter 03 Navy (0301PBA) (sold separately) Common AC Adapter 03 Green (0301PGA) (sold separately) Common AC Adapter 03 Pink (0301PPA) (sold separately) Common AC Adapter 03 Blue (0301PLA) (sold separately) AC Adapter JUPITRIS (White) (L02P001W) (sold separately) AC Adapter JUPITRIS (Red) (L02P001R) (sold separately) AC Adapter JUPITRIS (Blue) (L02P001L) (sold separately) AC Adapter JUPITRIS (Pink) (L02P001P) (sold separately) AC Adapter JUPITRIS (Champagne) (L02P001N) (sold separately)Common AC adapter 05 •Illustrations and forms may not match depending on the AC adapter you use. Common DC adapter 03 (0301PEA) (sold separately) Portable charger 02 (0301PFA) (sold separately) Desktop holder (SHF31PUA) (sold separately) microUSB cable 01 (0301HVA) (sold separately) microUSB cable 01 Navy (0301HBA) (sold separately) microUSB cable 01 Green (0301HGA) (sold separately) microUSB cable 01 Pink (0301HPA) (sold separately) microUSB cable 01 Blue (0301HLA) (sold separately) Sharp microUSB 3.5mm conversion cable 01 (SHX11QVA) (sold separately) ◎For the latest information about available peripheral devices, check the au homepage (http://www.au.kddi.com/english/) or contact Customer Service Center. ◎The product does not support ASYNC/Fax transmission.75

Appendix ◎The above-mentioned peripheral devices can be purchased from au Online Shop. You may not be able to purchase one depending on the stock status. http://auonlineshop.kddi.com/Using an Earphone Microphone with Switch/Earphone Microphone/EarphoneYou can connect a “Sharp microUSB 3.5mm conversion cable 01 (sold separately)” to the product and use an earphone.1 Insert microUSB plug of Sharp microUSB 3.5mm conversion cable 01 (sold separately) in external connection jack on product in direction shown, confirming its orientation.External connection jackProtrudingedgesSharp microUSB 3.5mm conversion cable 01 (sold separately) 2 Insert earphone microphone with switch, earphone microphone, or earphone in earphone jack of Sharp microUSB 3.5mm conversion cable 01 (sold separately). Answering a Call with an Earphone Microphone with Switch1 Press switch on earphone microphone with switch while call is arriving.To end the call, press the switch on the earphone microphone with switch again. ◎You may not be able to use this feature depending on the type of earphone microphone with switch or earphone microphone. ◎For information on operation-tested 3.5mm-plug earphone microphone with switch, (commercially available), refer to the following support page.http://k-tai.sharp.co.jp/support/a/shf32/76

AppendixTrouble DetailWhen making a call, a beeping sound is heard from the earpiece and a connection cannot be established. •Is reception good enough? (▶P. 37) •Is the product within the service area? (▶P. 37) •The line traffic is busy or the other party is in a call. Dial again.If symptoms do not improve after checking each of the above, information is provided through au Customer Support on the au homepage below.http://www.au.kddi.com/english/support/Updating SoftwareThe product supports the software update.1 When the standby screen is displayed, press k  [Settings]  [Other settings]  [Device info]  [Software update].2Software updateCheck whether a software update is necessary or not.Press k (Exec) to start a check. When an update is necessary, you can download data for a software update. •To update immediately, press k (Exec) and follow the on-screen instructions. •To update later, select “Later” to end the application, and “The install confirmation message will reaooear in 24 hours” is displayed. Press “OK” and is displayed in the status bar.To update software, select “Software update” in the status bar and follow the on-screen instructions. •If a software update is possible, information on the software update to download is displayed.Notification Switch the notification on/off for indicating whether a software update is available. •If set to “ON”, information on the software update to download is displayed.78

Appendix Notes on Software Update •When software update is necessary, you will be informed on au homepage, etc. For details, contact an au shop or Customer Service Center (call toll-free 157). For details, contact an au shop or Customer Service Center (call toll-free 157). In addition, users of the SHF32 will receive a notice from au, when software update is necessary to improve the functionality of the SHF32. •It is recommended to back up your data before updating software. •If the software update is performed, the product will reboot before and after the update. •If the software update has failed or stopped, perform the same procedures again. •If the software update fails, it may become impossible to operate the product. If this happens, bring it to an au shop or PiPit (not accepted by some shops). •Charge the battery sufficiently before starting update. If the battery level is insufficient or the battery runs out during the update, the software update may fail. •Check out the signal reception status. The software update may fail if the product is in a place with bad signal reception status. •Various data registered on the product (address books, mails, still pictures, music data, etc.) and information of settings will not be changed even after software is updated. However, note that data may not be protected depending on the state of the product (fault, damage, getting wet with water, etc.). •After software is updated, the download of next update software may automatically start (consecutive update). •During international roaming, the software update function can only be used with a Wi-Fi® connection. As this function cannot be used without a Wi-Fi® connection, be sure to first connect via Wi-Fi® before updating software.Do not conduct the following operations during the software update •Do not move during software update.The following operations are not available during the software update •Operations are not available during software update. Making a call to 110 (Police), 119 (Fire and Ambulance), 118 (Regional Coast Guard Headquarters) or 157 (Customer Service Center) is not available either. Also, the alarm etc. does not function.Remotely Locking the Product with Anshin Lock ServiceEven if you have not set remote locking beforehand, you can call the Customer Service Center and have the screen, Osaifu-Keitai®, etc. remotely locked.Anshin Lock Service is available at no charge. Calling the Customer Service Center and Remotely Locking/Unlocking the ProductFrom fixed-line phones:　　 0077-7-113 (toll free)From au cell phones: 　　113 area code not required (toll free)Business hours:　　24 hours (7 days a week) •Follow voice guidance to complete procedure. ◎For detailed descriptions, refer to the “Full Instruction Manual” (Japanese) available on the au homepage.79

AppendixUsing Keitai Sagasete Anshin (Keitai Search) Service You can use the Keitai Sagasete Anshin (keitai search) service to have the Customer Service Center find your au phone’s approximate location if misplaced or lost.The locationing setting on the product is preset to “Allow” to allow it to be found. ◎For detailed descriptions, refer to the “Full Instruction Manual” (Japanese) available on the au homepage. ◎If the product’s location was searched for by the Customer Service Center, a message is displayed on the screen.After-Sales Service When Asking for RepairFor repair, contact Keitai Guarantee Service Center.During the warranty periodRepairs will be done based on the Company’s terms of services of the free-of-charge repair warranty described on the warranty card.Outside the warranty periodWe shall repair the product for a charge as requested by the customer if repair renders it usable. ◎Before handing in the product for repair, make a backup of the contents of memory since they may disappear during repair. Note that the Company shall not be liable for any damages and loss of income should the contents of memory be altered or lost. ◎Recycled parts that meet the Company’s quality standards are sometimes used for repair. ◎au cell phones collected by Replacement cell phone delivery service which you used before are recycled to cell phones for replacement after repairs. Also parts replaced by au after-sales service are collected and recycled by the Company. They are not returned to customers. ◎Instances where the product has been changed, modified, or analyzed (including software modification or analysis (including rooting, etc.) reverse-engineered, reverse-compiled, or reverse-assembled) or has been repaired at a location other than an authorized repair location designated by the Company may not be covered by warranty or may prevent the product from being accepted for repairs. Performance Parts for RepairThe Company retains performance parts for repair of the SHF32 main unit and its peripheral devices for 4 years after discontinuation of production.“Performance parts for repair” refers to parts required for maintaining the functions of the product. Warranty CardAt the store of purchase, thoroughly check and read the name of the retailer, date of purchase and other necessary details filled in on the warranty card, and be sure to keep it in a safe place.80

Appendix Keitai Guarantee Service Plus LTEAn after-sales service membership program on a monthly basis called “Keitai Guarantee Service Plus LTE” (monthly fee: 380 yen, tax excluded) is available for using your au cell phone for a long time without worries.This service expands coverage for many troubles including malfunction, theft and loss. For details of this service, check on the au homepage or contact Keitai Guarantee Service Center. ◎You can apply for membership only at the time of purchasing your au cell phone. ◎Once you cancel the membership, you cannot reapply for it until you purchase an au cell phone next time. ◎Note that when changing the model or purchasing an extra cell phone, this service only covers the most recently purchased au cell phone. ◎When an au cell phone is handed over to you or someone else, the “Keitai Guarantee Service Plus LTE” membership is also handed over to the successor of the cell phone. ◎When you get a new au cell phone by changing the model, purchasing an extra cell phone, etc., the “Keitai Guarantee Service Plus” or “Keitai Guarantee Service Plus LTE” membership for the old au cell phone is automatically canceled. ◎Service contents are subject to change without notice. au Nano IC Card 04The au Nano IC Card 04 is lent to you by au. In case of loss or damage, the card will be replaced at your expense. When malfunction is suspected, or in case of theft or loss, contact an au shop or PiPit. After-Sales ServiceIf you are unsure about anything regarding after-sales service, contact the following service counter.Customer Service Center (service cancelation procedure in case of loss or theft)From a fixed-line phone, 0077-7-113 (toll free)From an au cell phone, 113 without area code (toll free)Business hours: 24 hours (7 days a week)Keitai Guarantee Service Center (for loss, theft or damage)From a fixed-line phone/an au cell phone, 0120-925-919 (toll free)Business hours 9:00 to 21:00 (7 days a week)Servicing requests online (24 hours)* From the product, PCs and smartphones only https://cs.kddi.com/support/n_login.html •Applications for servicing can be made via the Internet for “damage”, “water seepage”, “theft”, or “loss”. Naturally-occurring malfunction (power does not turn on, the screen is frozen, etc. due to causes other than damage or water seepage) require consultation by telephone. •Applications via the Internet require that you provide your e-mail address.81

Appendix au After-Sales Service InformationService contentsKeitai Guarantee Service Plus LTE memberNon-Keitai Guarantee Service Plus LTE memberReplacement cell phone delivery service (spontaneous failure: 1st year)Free N/AReplacement cell phone delivery service (spontaneous failure: 2nd year and later)Customer charge1st: 5,000 yen2nd: 8,000 yenN/AReplacement cell phone delivery service (partial damage, water soak, irreparable damage, theft and loss)Customer charge1st: 5,000 yen2nd: 8,000 yenN/AHolding over and repair (spontaneous failure: 1st year)Free FreeHolding over and repair (spontaneous failure: 2nd year and later)Free (three-year warranty) Actual costHolding over and repair (partial damage)Customer charge Upper limit: 5,000 yenActual costHolding over and repair (water soak and irreparable damage)Customer charge 10,000 yen Actual costHolding over and repair (theft and loss) N/AN/A(By model replacement)* Charge amounts are all tax excluded.Replacement cell phone delivery service ◎When you have trouble with your au cell phone, you can have a cell phone for replacement (same model and color as your old one, new battery pack included) delivered to any destination that you specify by calling us. Please return your old faulty au cell phone within 14 days after the cell phone for replacement is delivered to you. ◎You can use this service up to twice within one year starting from the day when you first use this service. If you have not used this service over the past one year at the time of your application for this service, the application will be regarded as your first time. If you have, the application will be regarded as your second time.* For details, check on the au homepage.Holding over and repair ◎Damages and malfunctions intentionally caused by the customer as well as those due to modification (e.g. disassembly, change of parts, painting, etc.) by the customer are not covered by this service. ◎You cannot receive a refund for replacement of the outer casing due to stains, scratches, paint removal, etc. on the outer casing.SIM-Unlocking the ProductThis product can be SIM-unlocked. SIM-unlocking the product allows other-carrier SIM cards to be used with it. •Requests can be made for SIM-unlocking on the au homepage or at an au shop. •To make settings after SIM-unlocking the product, when the standby screen is displayed, press k → [Settings] → [Other settings] → [Device info] → [Status] → [SIM card status]. •For details, refer to the au homepage.82

AppendixSpecific Absorption Rate (SAR) of Cell PhonesThis model 【SHF32】 cell phone complies with Japanese technical regulations for exposure to radio waves and international guidelines on radio wave protection.This cell phone has been designed in observance of the Japanese technical regulations regarding exposure to radio waves(*1) and limits to exposure to radio waves recommended by equivalent international guidelines.These international guidelines were set out by the International Commission on Non-Ionizing Radiation Protection (ICNIRP), which is in collaboration with the World Health Organization (WHO), and the permissible limits include a substantial safety margin designed to assure the safety of all persons, regardless of age and health condition. The Japanese technical regulations and international guidelines define the limits using a unit of measurement known as the Specific Absorption Rate (SAR), which represents the average amount of radio frequency energy absorbed by the human body. The SAR limit for cell phones is 2.0 W/kg. The highest SAR value for this cell phone when tested for use at the ear is 0.410 W/kg, and when worn on the body, is 0.439 W/kg(*2). There may be slight differences in SAR levels among individual products, but they all satisfy the limit.The actual SAR of this cell phone while talking on the phone can be well below that indicated above. This is due to the cell phone being designed to only output the minimum power required to communicate with a base station. Therefore in general, the closer you are to a base station, the lower the power output of the cell phone.This cell phone can be used in positions other than against your ear. Use a carrying case or similar accessory that holds the phone at least 1.5 cm separated from the body and ensure no metal parts are located between you and the cell phone. Under these conditions, this cell phone satisfies Japanese technical regulations and international guidelines for radio wave protection.The World Health Organization has stated that “a large number of studies have been performed over the last two decades to assess whether mobile phones pose a potential health risk. To date, no adverse health effects have been established as being caused by mobile phone use”.If you would like to know more detailed information, please refer to the WHO website.(http://www.who.int/docstore/peh-emf/publications/facts_press/fact_english.htm)Please refer to the websites listed below if you would like to know more detailed information regarding SAR.○ Ministry of Internal Affairs and Communications website: http://www.tele.soumu.go.jp/e/sys/ele/index.htm○ Association of Radio Industries and Businesses website: http://www.arib-emf.org/01denpa/denpa02-02.html○ SHARP homepage: (http://k-tai.sharp.co.jp/support/sar/)○ au homepage: http://www.au.kddi.com/english/*1 Technical regulations are defined by the Ministerial Ordinance Related to the Radio Law (Article 14-2 of Radio Equipment Regulations).*2 The value is under simultaneous transmission use condition.84

AppendixCE Declaration of ConformityHereby, Sharp Telecommunications of Europe Ltd, declares that this SHF32 is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.A copy of the original declaration of conformity can be found at the following Internet address:（http://www.sharp.co.jp/k-tai/） Mobile LightDo not point the illuminated light directly at someone's eyes.Be especially careful not to shoot small children from a very close distance.Do not use Mobile light near people's faces. Eyesight may be temporarily affected leading to accidents. AC AdapterAny AC adapter used with this handset must be suitably approved with a 5Vdc SELV output which meets limited power source requirements as specified in EN/IEC 60950-1 clause 2.5. Battery - CAUTIONUse specified Charger only.Non-specified equipment use may cause malfunctions, electric shock or fire due to battery leakage, overheating or bursting.The battery is embedded inside the product. Avoid removing the embedded battery since this may cause overheating or bursting.Do not dispose of the product with ordinary refuse. Take the product to an au Shop, or follow the local disposal regulations.Charge battery in ambient temperatures between 5°C and 35°C; outside this range, battery may leak/overheat and performance may deteriorate. Volume Level CautionTo prevent possible hearing damage, do not listen at high volume levels for long periods. Headphone Signal LevelThe maximum output voltage for the music player function, measured in accordance with EN 50332-2, is 125 mV. Stand-by Mark: This symbol means the stand-by on/off.85

Appendix European RF Exposure InformationYour mobile device is a radio transmitter and receiver. It is designed not to exceed the limits for exposure to radio waves recommended by international guidelines. These guidelines were developed by the independent scientific organization ICNIRP and include safety margins designed to assure the protection of all persons, regardless of age and health.The guidelines use a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit for mobile devices is 2 W/kg and the highest SAR value for this device when tested at the ear is 0.370 W/kg* and when worn on the body is 0.543 W/kg*.For body-worn operation, this mobile device has been tested and meets the RF exposure guidelines when used with an accessory containing no metal and positioning the handset a minimum of 1.5 cm from the body. Use of other accessories may not ensure compliance with RF exposure guidelines.As SAR is measured utilizing the devices highest transmitting power the actual SAR of this device while operating is typically below that indicated above. This is due to automatic changes to the power level of the device to ensure it only uses the minimum level required to reach the network.The World Health Organization has stated that present scientific information does not indicate the need for any special precautions for the use of mobile devices. They note that if you want to reduce your exposure then you can do so by limiting the length of calls or using a hands-free device to keep the mobile phone away from the head.*The tests are carried out in accordance with international guidelines for testing.FCC Notice- This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.- Changes or modifications not expressly approved by the manufacturer responsible for compliance could void the user's authority to operate the equipment.- The device is electronically labeled and the FCC ID can be displayed via the Device info & the Authentication under the Setting menu. Information to UserThis equipment has been tested and found to comply with the limits of a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.However, there is no guarantee that interference will not occur in a particular installation; if this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:1. Reorient/relocate the receiving antenna.2. Increase the separation between the equipment and receiver.3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.4. Consult the dealer or an experienced radio/TV technician for help.86

Appendix FCC RF Exposure InformationYour handset is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government.The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies. The standards include a substantial safety margin designed to assure the safety of all persons, regardless of age and health.The exposure standard for wireless handsets employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6 W/kg.Highest SAR value:Model SHF32FCC ID APYHRO00224At the Ear 0.48 W/kgOn the Body 1.18 W/kgThis device was tested for typical body-worn operations with the back of the handset kept 1.0 cm from the body. To maintain compliance with FCC RF exposure requirements, use accessories that maintain a 1.0 cm separation distance between the user's body and the back of the handset. The use of belt clips, holsters and similar accessories should not contain metallic components in its assembly.The use of accessories that do not satisfy these requirements may not comply with FCC RF exposure requirements, and should be avoided.The FCC has granted an Equipment Authorization for this model handset with all reported SAR levels evaluated as in compliance with the FCC RF emission guidelines. SAR information on this model handset is on file with the FCC and can be found at (http://transition.fcc.gov/oet/ea/fccid/) under the Display Grant section after searching on the corresponding FCC ID (see table above).Additional information on Specific Absorption Rates (SAR) can be found on the FCC website at (http://www.fcc.gov/encyclopedia/radio-frequency-safety).Export Administration RegulationsThe product and its accessories may be subject to the Japan ExportAdministration Regulations (“Foreign Exchange and Foreign Trade Law” and its related laws). In addition, U.S. Re-export Regulations (Export Administration Regulations) may apply to the product and its accessories. To export and re-export the product and its accessories, take the required measures on your responsibility and at your expenses. For details on the procedures, contact the Ministry of Economy, Trade and Industry or the U.S. Department of Commerce.87

Appendix【Original SSLeay License】Copyright © 1995-1998 Eric Young (eay@cryptsoft.com) All rights reserved.This product includes cryptographic software written by Eric Young (eay@cryptsoft.com)THIS SOFTWARE IS PROVIDED BY ERIC YOUNG ''AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE AUTHOR OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. Windows NotationsThe names of operating systems (Japanese versions) used in this manual are as follows. •Windows 8.1 is an abbreviation of Microsoft® Windows® 8.1, Microsoft® Windows® 8.1 Pro, and Microsoft® Windows® 8.1 Enterprise. •Windows 8 is the abbreviation for Microsoft® Windows® 8, Microsoft® Windows® 8 Pro and Microsoft® Windows® 8 Enterprise. •Windows 7 is the abbreviation for Microsoft® Windows® 7 (Starter, Home Basic, Home Premium, Professional, Enterprise, Ultimate). •Windows Vista is the abbreviation for Microsoft® Windows Vista® (Home Basic, Home Premium, Business, Enterprise, Ultimate). MoreThe software installed on this product or part of it may not be altered, translated/adapted, reverse-engineered, decompiled or reverse-assembled and any such actions are prohibited.Under the MPEG-4 Visual Patent Portfolio License, customers have licensed permission for the following use of this product to engage in non-profit personal use. Other uses are not permitted. •Recording MPEG-4 Visual standard video (henceforth referred to as MPEG-4 Video) •Playing back MPEG-4 Video that a customer engaged in personal and non-profit activities has recorded •Playing back MPEG-4 Video obtained from a provider licensed by MPEG-LAWhen using for promotion, in-house use, profit use, and other intended uses, contact MPEG LA. LLC. •This product is licensed under the AVC patent portfolio license for the personal and noncommercial use of a consumer to (i) encode video in compliance with the AVC standard (henceforth referred to as AVC video) and/or (ii) decode AVC video that was encoded by a consumer engaged in a personal and noncommercial activity and/or was obtained from a video provider licensed to provide AVC video. No license is granted or shall be implied for any other use. Additional information may be obtained from MPEG LA, L.L.C.Visit http://www.mpegla.com •This product is licensed under the VC-1 Patent Portfolio License for the personal and noncommercial use of a consumer to (i) encode video in compliance with the VC-1 standard (henceforth referred to as VC-1 video) and/or (ii) decode VC-1 video that was encoded by a consumer engaged in a personal and noncommercial activity and/or was obtained from a video provider licensed to provide VC-1 video. No license is granted or shall be implied for any other use. Additional information may be obtained from MPEG LA, L.L.C.Visit http://www.mpegla.com90

AppendixThis product is licensed under the MPEG-4 Visual Patent Portfolio License for the personal and non-commercial use of a consumer to (i) encode video in compliance with the MPEG-4 Video Standard (“MPEG-4 Video”) and/or (ii) decode MPEG-4 Video that was encoded by a consumer engaged in a personal and non-commercial activity and/or was obtained from a licensed video provider. No license is granted or implied for any other use. Additional information may be obtained from MPEG LA. See http://www.mpegla.com.This product is licensed under the MPEG-4 Systems Patent Portfolio License for encoding in compliance with the MPEG-4 Systems Standard, except that an additional license and payment of royalties are necessary for encoding in connection with (i) data stored or replicated in physical media which is paid for on a title by title basis and/or (ii) data which is paid for on a title by title basis and is transmitted to an end user for permanent storage and/or use. Such additional license may be obtained from MPEG LA, LLC. See http://www.mpegla.com for additional details.91

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