Shenyang Tongfang Multimedia Technology WD32FC224 LED TV User Manual WD65MC2240 UM

Shenyang Tongfang Multimedia Technology Co., Limited LED TV WD65MC2240 UM

Manual

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Date Submitted2015-06-24 00:00:00
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USER’S MANUAL
MANUEL DE L’UTILISATEUR
MANUAL DEL USUARIO
WD32FC2240
www.westinghouseelectronics.com
S/N:
Westinghouse Electronics, LLC
Diamond Bar, CA
SE-UM-3205-1501
TABLE OF CONTENTS
Important Safety
Instructions
Safety Information
Preparation
What's Included
Front View
Rear View
Installing the Stand
Removing the Stand
for Wall-Mounting
Remote Control
Connecting
External Devices
10
Initial Setup
Navigating the Setup
Settings
APPS
Media
Viewing JPEG
Viewing MJPEG
Source
Setup
Settings
Audio
Picture
Channel
Time
Lock
Network
11
Customizing TV
Settings
Parental Control
12
13
13
14
14
15
15
16
17
18
18
19
20
22
Troubleshooting
24
Maintaining
25
Specification
26
10
OTT APP Service
27
En
IMPORTANT SAFETY INSTRUCTIONS
• Read these instructions – All the safety and
operating instructions should be read before this
product is operated.
• Keep these instructions – The safety and operating
instructions should be retained for future reference.
• Heed all warnings – All warnings on the appliance
and in the operating instructions should be adhered to.
• Follow all instructions – All operating and use
instructions should be followed.
• Do not use this apparatus near water – The
appliance should not be used near water or moisture
– for example, in a wet basement or near a swimming
pool, and the like.
• Clean only with dry cloth.
• Do not block any ventilation openings. Install in
accordance with the manufacturer’s instructions.
• Do not install near any heat sources such as
radiators, heat registers, stoves, or other apparatus
(including amplifiers) that produce heat.
• Do not defeat the safety purpose of the polarized or
grounding-type plug. A polarized plug has two blades
with one wider than the other. A grounding-type plug
has two blades and a third grounding prong. The wide
blade or the third prong are provided for your safety. If
the provided plug does not fit into your outlet, consult
an electrician for replacement of the obsolete outlet.
• Protect the power cord from being walked on or
pinched particularly at plugs, convenience receptacles,
and the point where they exit from the apparatus.
• Only use attachments/accessories specified by the
manufacturer.
• Use only with the cart, stand, tripod, bracket, or
table specified by the manufacturer, or sold with the
apparatus. When a cart is used, use caution when
moving the cart/apparatus combination to avoid injury
from tip-over.
• Unplug this apparatus during lightning storms or when
unused for long periods of time.
• Unplug this apparatus during lightning storms or when
unused for long periods of time.
• Refer all servicing to qualified service personnel.
Servicing is required when the apparatus has been
damaged in any way, such as the power-supply cord
or plug is damaged, liquid has been spilled or objects
have fallen into the apparatus, the apparatus has
been exposed to rain or moisture, does not operate
normally, or has been dropped.
• Please keep the unit in a well-ventilated environment.
WARNING: To reduce the risk of fire or electric shock,
do not expose this apparatus to rain or moisture.
The apparatus should not be exposed to dripping or
splashing. Objects filled with liquids, such as vases
should not be placed on apparatus.
WARNING: The batteries shall not be exposed to
excessive heat such as sunshine, fire or the like.
WARNING: The mains plug is used as disconnect
device, the disconnect device shall remain readily
operable.
Warning: To reduce the risk of electric shock, do not
remove cover (or back) as there are no user-serviceable
parts inside. Refer servicing to qualified personnel.
This lightning flash with arrowhead symbol
within an equilateral triangle is intended to
alert the user to the presence of non-insulated
“dangerous voltage” within the product’s
enclosure that may be of sufficient magnitude
to constitute a risk of electric shock.
The exclamation point within an equilateral
triangle is intended to alert the user to
the presence of important operating and
maintenance instructions in the literature
accompanying the appliance.
This equipment is a Class II or double
insulated electrical appliance. It has been
designed in such a way that it does not require
a safety connection to electrical earth.
This product contains electrical or electronic
materials. The presence of these materials
m a y, i f n o t d i s p o s e d o f p r o p e r l y, h a v e
potential adverse effects on the environment
and human health. Presence of this label
on the product means it should not be
disposed of as unsorted waste and must be
collectedseparately. As a consumer, you are
responsible for ensuring that this product is
disposed of properly.
This product meets ENERGY STAR ®
g u i d e l i n e s f o r e n e r g y e ff i c i e n c y.
ENERGY STAR and the ENERGY
STAR mark are registered U.S. marks.
ENERGY STAR is a registered mark
owned by the U.S. government.
Licensing and Patent Information
This WESTINGHOUSE product may be covered by one or more U.S. and foreign patents and patent
applications.
En
SAFETY INFORMATION
To ensure reliable and safe operation of
this equipment, please carefully read all the
instructions in this user guide, especially the
safety information below.
Electrical Safety
• The TV set should only be connected
to a main power supply with voltage
that matches the label at the rear of the
product.
• To prevent overload, do not share the
same power supply socket with too many
other electronic components.
• Do not place any connecting wires where
they may be stepped on or tripped over.
• Do not place heavy items on any
connecting wire, which may damage the
wire.
• Hold the main plug, not the wires, when
removing from a socket.
• During a thunderstorm or when not in using
the television for long periods, turn off the
power switch on the back of the television.
• Do not allow water or moisture to enter the
TV or power adapter. Do not use in wet,
moist areas, such as bathrooms, steamy
kitchens or near swimming pools.
• Pull the plug out immediately, and seek
professional help if the main plug or cable
is damaged, liquid is spilled onto the
set, if the TV set accidentally exposed to
water or moisture, if anything accidentally
penetrates the ventilation slots or if the TV
set does not work normally.
• Do not remove the safety covers. There
are no user serviceable parts inside. Trying
to service the unit yourself is dangerous
and may invalidate the product’s warranty.
Qualified personnel must only service this
apparatus.
• To avoid a battery leakage, remove
batteries from the remote control, when the
remote is not use for long period, or when
the batteries are exhausted.
• Do not break open or throw exhausted
batteries into a fire.
Physical Safety
• Do not block ventilation slots in the back
cover. You may place the TV in a cabinet,
but ensure at least 5cm (2’’) clearance all
around.
• Do not tap or shake the TV screen, or you
may damage the internal circuits. Take
good care of the remote control.
• To clean the TV use a soft dry cloth. Do not
use solvents or petroleum based fluids.
• Do not install near any heat sources such
as radiators, heat registers, stoves or
other apparatus (including amplifiers) that
produce heat.
• Do not defeat the safety purpose of
the polarized or grounding-type plug. A
polarized plug has two blades with one
wider than the other. A grounding plug has
two blades and a third grounding prong, the
wide blade,or the third prong is provided
for your safety. If the provided plug does
not fit into your outlet, consult an electrician
for replacement of the obsolete outlet.
• Protect the power cord from being walked
on or pinched particularly at plugs.
• Unplug the apparatus during lightning
storms or when unused for long periods.
• Refer all servicing to a qualified service
personnel.Servicing is required if the
apparatus does not operate normally or if
the apparatus, including the power supply
cord or pulg, has been damaged in any
way.
• Servicing is also required if liquid has
been spilled, or objects have fallen into
the apparatus; when the apparatus has
been exposed to rain or moisture; or if the
apparatus has been dropped.
• Always connect your television to a power
outlet with protective ground connection.
En
PREPARATION
What's Included
TV Set
Remote Control with Batteries
TV Stand
Four Screws
User Manual
User Manual
En
Quick
Connect
Guide
Warranty
Card
Quick Connect Guide
Warranty Card
PREPARATION
Front View
1. POWER
Switch the TV between On / Standby mode.
2. SOURCE
Press to select among different input signal sources.
3. MENU
Display the main menu.
4. CH /
Press to select a channel.
5. VOL -/+
Press to adjust the volume.
6. POWER Indicator
Illuminate blue when the TV is turned on. Illuminate red when the TV is in standby mode.
7. IR (Infrared Receiver)
Receive IR signals from the remote control.
En
PREPARATION
Rear View
1. Power Cord
Connect to AC power outlet.
2. Headphone Socket
Connect to the Headphones.
3. USB Port
Connect to a USB storage device to play
compatible movie and photo files.
4. LAN
Network connection port.
5. HDMI Input
Connect to a High-Definition (HD) signal
input device.
6. VGA Input
Connect to a computer or other devices
with a VGA interface.
7. PC AUDIO Input
Connect to a computer audio output.
En
8. DTV/TV Input
Connect to the antenna (75Ω VHF/UHF)
socket with the RF coaxial cable.
9. OPTICAL Output
Connect a digital sound system to this
jack.
10. AUDIO Input
Connect to the AUDIO (L/R) output
sockets on external audio devices.
11. COMPOSITE/COMPONENT IN
Connect to AV devices with composite/
component (Y/Pb/Pr) video and audio
output sockets. COMPOSITE VIDEO and
COMPONENT(Y/PB/PR) share with  AUDIO
IN (L/R).
PREPARATION
Installing the Stand
• 1. Lay the TV face down on a flat,
cushioned surface to avoid damaging
or scratching.
• 2. Fix the Left Base Stand to the main
unit using 2 pcs provided screws.
• 3. Fix the Right Base Stand to the
main unit using 2 pcs provided screws.
Removing the Stand for Wall-Mounting
• 1.Lay the TV face down on a flat,
cushioned surface to avoid damaging
or scratching.
• 2.Untighten the 4 pcs screws holding
the stand assembly and remove them.
• 3.Attach the wall-mount bracket to
the TV using the mounting holes on
the back of the TV. Mount this TV
according to the instructions included
in the wall-mount bracket.
WARNING: This apparatus is intended to be supported by UL Listed wall mount bracket.
En
PREPARATION
Remote Control
1. HOME:Display the Home
menu.
2. POWER:Turn the LED TV
on or off.
3. APPS:Press to select the
desired APPS.
4.
:Display the main TV
menu.
5.
:Return to previous menu
button.
6.
:Allows you to
navigate the OSD menus
and adjust the system
settings to your preference.
7. OK:Confirm the selection in
the OSD (on screen display).
8. INFO: Displays the current
input source and the channel
information.
9. E X I T: E x i t t h e m a i n T V
menu.
10. I N P U T : S e l e c t a m o n g
16
t h e d i ff e r e n t i n p u t s i g n a l
s o u r c e s : T V / AV / Y P B P R /
HDMI1/ HDMI2/HDMI3/VGA.
11. VOL+/-:Press to increase/
decrease the sound level.
12. C H / : P r e s s t o s c a n
through channels.
13. :Press to select Aspect
Ratio.
14. :Reverse playback rapidly.
15. :Start playback or pause.
16. :Advance playback rapidly.
En
CONNECTING EXTERNAL DEVICES
Blu-ray Player / Recorder
Game Console
Satellite
Video Camera Antenna Cable
Digital Audio System
Satellite Receiver
VCR
Composite/Component Cable
(not included)
Optical Cable
(not included)
AUDIO
Audio Cable
(not included)
COMPONENT
OR
OPTICAL
HDMI 3
RF Cable(not included)
LAN
HDMI 2
HDMI 1
VGA
PC AUDIO
VGA Cable 3.5mm Audio
(not included)
Cable
(not included)
Cable
(not included)
Network Cable
(not included)
Headphones
Computer
HDMI Device
HDMI Cable(not included)
WIFI
En
CUSTOMIZING TV SETTINGS
Initial Setup
• Connect the power cord to the power socket after you have completed all the
physical connections. At this stage, the TV will enter Standby Mode and the red
LED indicator will illuminate.
• In Standby Mode, press the
button on the main unit or on the remote control to
turn the TV on. The red LED indicator will turn blue.
• The first time you turn the TV on, it will go into the Setup Wizard. Press
buttons to select your desired mode and press OK to confirm.   
Network Status:Unconnected
Home Mode (Energy Saving) is the default as-shipped television configuration
and settings. And Home Mode (Energy Saving) is the setting in which the product
qualifies for ENERGY STAR ® . Any changes to default as-shipped television
configuration and settings would change the energy consumption. And enabling
certain optional features and functionalities may increase energy consumption
beyond the limits required for ENERGY STAR® qualification, as applicable.
Retail Mode : Select Retail Mode if you
would like your picture to be brighter. At
OK :Next
times this mode may use more energy to operate the Volume/Sound Mode and the
Picture Mode. In this setting, the power consumption may possibly exceed the limited
requirement of the ENERGY STAR® qualification.
ENERGY STAR ® is a set of power-saving guidelines issued by the U.S.
Environmental Protection Agency(EPA).
ENERGY STAR® is a joint program of the U.S. Environmental Protection Agency
and the U.S. Department of Energy helping us all save money and protect the
environment through energy efficient products and pratices.
•
The ON-MODE Power under Home Mode should be less than
42.6 W
• The SLEEP-MODE Power should be less than 0.5 W.
En
10
CUSTOMIZING TV SETTINGS
• If channels can not be found, this
frame will be displayed automatically.
Navigating the Setup Settings
• Press the MENU button to display the main menu.
• Use
buttons to select setup menu and then press OK buttons to enter, then
press
to navigate and select the available menu.
En
11
CUSTOMIZING TV SETTINGS
APPS
Network Status:Connected(weak)
• Press the MENU button on the main unit or on the remote control to display the
main menu. Then use
to select the apps and press OK button to enter. Use
to select the desired app. Or press the hotkey on the remote control to enter
the APP directly.
Note:After the TV connects to network, the status Unconnected will alter to
Connected.
NETFLIX
YouTube
VUDU
Toongoggles
Pandora
AccuWeather
En
12
Enjoys TV shows & movies streamed instantly over the
Internet.
YouTube your way on the best screen in your house.
Discover, watch and collect the latest movies and
TV shows in high quality 1080p. Free to sign up. No
subscriptions, late fees or commitments.
A subscription video on-demand platform that offers
animated, fun and educational cartoons, engaging
games and songs from all over the world and in many
different languages to children.
Free personalized radio that offers effortless and
endless music enjoyment and discovery. Just start with
the name of one of your favorite artists, songs, genres
or composers and Pandora will do the rest. It’s easy to
create personalized stations that play only music you’ll
love.
Displays the current weather conditions and the
temperature anywhere in the world in centigrade or
Fahrenheit.
CUSTOMIZING TV SETTINGS
MEDIA
Network Status:Unconnected
NOTE:Portable storage devices( USB disk or Hard disk) should be inserted.
• Press the MENU button on the main unit or on the remote control to display the
to select the media and press OK button to enter.
main menu. Then use
Use
to select the desired option.
Viewing JPEG
• After entering MEDIA, press
buttons to select JPEG and then select the
disk type to enter. Then use
buttons to navigate in the picture folder
and then select the desired picture and press OK button, when √ appears on the
top-left, press
to play the picture, or press menu button to display the control
bar, then use
to select Play to display the picture.
En
13
CUSTOMIZING TV SETTINGS
Viewing MJPEG
buttons to select MJPEG and then select the
• After entering MEDIA, press
disk type to enter. Then use
buttons to navigate in the video folder
and then select the desired video and press OK button, when √ appears on the
top-left, press
to play the video, or press menu button to display the control
bar, then use
to select Play to display the video.
SOURCE
Network Status:Unconnected
• Press the menu button on the main unit or on the remote control to display the
main menu. Then use
to select the source and press OK button to enter.
Use
to select the desired input sources among:TV/ AV/ YPBPR/ HDMI1/
HDMI2/ HDMI3/ VGA and press OK button to confirm.
En
14
CUSTOMIZING TV SETTINGS
SETUP
Network Status:Unconnected
• Press the menu button on the main unit or on the remote control to display the
to select the setup and press OK button to enter. Use
main menu. Then use
to select the desired option.
SETTING
• Press
buttons to select SETTING menu and then press OK button to enter.
Press
buttons to select the following setting options and then press
buttons to adjust each option’s setting.
Select menu language : English, Français or Español. The
Menu Language
default on-screen menu language is English.
OSD Time Out
Select OSD time among 15s/30s/45s/60s.
Firstly, use your portable device to scan the QR code
to download the APP (Make sure the protable device and
the TV in the same network) , or you may also type in
"Westinghouse Remote" in Google Play or APP store to
Portable Remote
download the APP. Secondly, enter the 6 digits code after
app installation. 6 digits code: N/A(You can find the 6 digits
code under the QR code).
To adjust the VGA settings:H-Pos, V-Pos, Clock, Phase,
VGA Settings
Auto.
En
15
CUSTOMIZING TV SETTINGS
Select CC mode :CC On, CC Off or CC On
Mute.
Basic Selection: CC1, CC2, CC3, CC4,
Analog CC
Text1, Text2, Text3, Text4.
Advanced Selection: Service1, Service2,
Digital CC
Service3, Service4, Service5, and Service6.
Mode, Font Style, Font Size, Font Edge
Option
Style, Font Edge Color, FG Color, BG Color,
FG Opacity, BG Opacity.
Turn On or Off the Audio Only.
Restore the TV to factory default settings.
CC Mode
Closed Caption
Other Settings
Restore Default
AUDIO
buttons to select AUDIO menu and then press OK button to enter.
• Press
buttons to select the following audio options and then press
Press
buttons to adjust each option’s setting.
Sound Mode
Bass
Treble
Balance
MTS
Digital Audio Output
Surround Mode
AVL
Audio Language
En
16
Allow the selection of an audio-enhancement technique:
Standard/Music/Movie/Sports/User.
Control the relative intensity of lower-pitched sounds.
(For User mode)
Control the relative intensity of higher-pitched sounds.
(For User mode)
Adjust the relative volume of the speaker in a multiple
speaker system.
to select MTS, then press button
Press button
to adjust.
Select the digital audio output mode between RAW/
PCM/Off.
Turn On or Off the surround mode.
Volume levels are automatically controlled to On or Off.
Select audio language among: English, Français or
Español.
CUSTOMIZING TV SETTINGS
PICTURE
buttons to select PICTURE menu and then press OK button to enter.
• Press
Press
buttons to select the following picture options and then press
buttons to adjust each option’s setting.
Picture Mode
Brightness
Contrast
Color
Sharpness
Hue
Color Temp.
Advanced Settings
Cycle among picture mode: Energy Star/User/Retail/
Movie.
Increase or decrease the amount of white in the picture.
(For User mode)
Adjust the difference between light and dark levels in
the pictures. (For User mode)
Control the color intensity. (For User mode)
Adjust the level of crispness in the edges between light
and dark areas of the picture. (For User mode)
Adjust the hue intensity.
Cycle among color temperatures: Neutral/Warm/User/
Cool.
Select and adjust the following settings.
1) Aspect Ratio:Choose to view the TV picture in
various formats among:Standard/Fill.
2) Noise Reduction:Reduces the noise level of the
connected device: Off/Weak/Medium/Strong.
3) Dynamic Contrast:Set dynamic contrast to On/Off.
4) White Balance:To adjust the white balance.
En
17
COSTOMIZING TV SETTINGS
CHANNEL
buttons to select CHANNEL menu and then press OK button to enter.
• Press
Press
buttons to select the following channel options and then press
buttons to adjust each option’s setting.
Signal Type
Auto Scan
Favorite
Channel List
Show/Hide
Channel Number
Channel Label
Select antenna between Air and Cable.
Cable: Select your cable system from: Auto/STD/IRC/HRC.
Auto Scan: Select the Auto Scan feature to scan your
available cable channels.
Set the selected channel as favorite channels.
Display the current channel list.
Show/Hide the selected channel.
Display the current channel number.
Display the current channel label.
TIME
• Press
buttons to select TIME menu and then press OK button to enter.
Press
buttons to select the following time options and then press
buttons to adjust each option’s setting.
En
18
CUSTOMIZING TV SETTINGS
Sleep Timer
Select a period of time after which the TV automatically
switches to standby mode: Off/5/10/…/180/240 min.
LOCK
• Press
buttons to select LOCK menu and then press OK button to enter. Use
the 0-9 buttons to input 4-digit password to enter the LOCK menu.
• Press
buttons to select the following lock options and then press
buttons to adjust each option’s setting.
Note: the default password is “0000”.
Change Password
System Lock
Input Block
US Rating
Canada Rating
RRT Setting
Reset RRT
Use 0-9 buttons to input the new 4-digit password and reenter to confirm the new password.
Select to turn On/Off system lock. The following options
(US, Canada,  Reset RRT) will only be accessible when
you turn the system lock on.
To block or unblock the different input sources.
TV RATING: Press OK button to lock or unlock
TV
TV rating.
Select MPAA rating : N/A,G, PG, PG-13, R,
MPAA
NC-17,or X.
Canada
Select MPAA rating for English-speaking
English
Canada : E, C, C8+, G, PG, 14+, 18+.
Canada
Select MPAA rating for Quebec Canada : E, G,
French
8 ans+, 13 ans+, 16 ans+, 18 ans+.
Set Rating Region Table.
Select to reset the RRT setting.
En
19
COSTOMIZING TV SETTINGS
NETWORK
• Press
buttons to select NETWORK menu and then press OK button to
enter. Press
buttons to select the following network options and then press
buttons to adjust each option’s setting.
Select two types of network: Wireless or Lan.
Connect the TV to the wired Lan: Auto Get IP/Manual Get
Lan
IP.
Connect the TV to the wireless network through searching
Wireless
the available Wifi.
IP Address
Display the current IP information.
Network Upgrade Upgrade the TV software through the network.
Deactivate Netflix Deactivate Netflix and clear the account information.
Deactivate Vudu Deactivate Vudu and clear the account information.
ESN
Electronic Serial Number
Network Type
Auto Upgrade
• After the TV connects to network, the system will automatically detect software
version.
En 20
CUSTOMIZING TV SETTINGS
• If there is a new version, it will be downloaded in the background. When you want
to enter the app, a menu bar will pop up reminding you that upgrade software is
downloading. Please try later...
• After the download completed, it can upgrade automatically after users press the
standby button.
Note: This procedure is fully automatic, and remember not to cut off the power.
Manual Upgrade
• After the TV connects to network, users can detect whether there is a new version
through network manual option.
Reminder for internet connection:
• Below occasions are possible while your internet is connected to enjoy your OTT
services.
• 1.Please check your internet signal strength while internet is connected, signal
strength below 50 may result bad connection and non-smooth picture.
• 2.To enter OTT services, 30 second may be required for internet connection.
Recommended 10Mb above internet speed
En
21
PARENTAL CONTROL
Press the MENU button on the main unit or on the remote control and then press
buttons to select LOCK menu. Use the 0-9 buttons to input the 4-digit password to enter
the LOCK menu. If used, this option feature can "block'' undesirable programming from
appearing on the TV. Parental Control offers the user a wide variety of options and
settings that restrict or "block'' the programming that can appear on the TV. Parental Control
allows the user to define which program rating they consider acceptable for younger more
sensitive viewer. It can be preset and turned either on or off by the user who specifies the
secret 4-number code, the password. The number of hours blocked are specified. General
audiences and children blocks should be both programmed into the TV's memory. Separate
different viewer ratings are specified for both TV and the motion picture Industry;  both rating
systems should be used and based on the ages of children.
Overview
To ensure complete coverage for all TV programs, (movies and regular TV shows) choose
a rating for MPAA, from the selections below,as well as ratings from the TV Parental
Guidelines Rating Systems below, using the Age Block option for General Audiences, and
for children.In addition, you may wish to add additional restrictions from the content block
menu, and submenus examples below.
Things to Consider before Setting up Parental Control
Determine which rating you consider acceptable to the viewer. (For example,if you choose
TV-PG, more restrictive ratings will be automatically blocked; the viewer will not be able to
see: TV-PG,TV-14,or TV-MA rated programming.) You may block the auxiliary video source
entirely. (Blocks the signal sent by the equipment, such as VCR, connected to the TV Audio/
VIdeo Input Jacks) or remain unblocked, then choose acceptable ratings. Block program
"Content" based on individual parameters such as: Strong Dialog, Bad Language, Sex
Scenes,Violence Scenes or Fantasy. Violent Scenes; in Content Blk option. Select a secret
password, in the Set Password option, using the numbers keys on the remote control.Save
the password, it is the only way to access the Parental Control menu and change rating
setting, or turn off Parental Control.
• You can set different Parental Control viewing restrictions for general audiences and for
children, both can be active at the same time.
• Simply specifying one content block such as Sex Scenes, will not automatically restrict
the programming that appears from the video sources.
• Even If you choose to leave the AUX Inputs unblocked, the ratings you specify will
automatically restrict the programming that appears from the video sources.
• You cannot disable Parental Control by disconnecting the TV from power. Block
hours will be automatically reset to the original block time setting specified if power is
disconnected.
En 22
PARENTAL CONTROL
• Motion Picture Association of America (MPAA) Rating System
PG
Grade
General Audiences
Parental Guidance
Suggested
PG-13
Parents Strongly
Cautioned
Restricted
NC-17
No Rating
No children under
age 17
Hard Core Films
No Rating
Meaning
Content not offensive to most viewers.
Content is such that parents may not want their
children to view the program.
Program is inappropriate for preteens, with a greater
degree of offensive material suggested than a PG
rated program.
Not for children under 17-contains strong element of
sex and/or violence.
Not for children under 17-under any circumstances.
Contains strong sexual content.
Same as NC-17 rating.
MPAA did not rate
• TV Parental Guideline Rating System
TV-Y
TV-Y7
Grade
All Children
Directed to Older
Children
TV-G
General Audience
TV-PG
Parental Guidance
Suggested
TV-14
TV-MA
Parents Strongly
Cautioned
Mature Audience
Only
Meaning
Content not offensive to most viewers.
Considered suitable for children over 7- may contain
fantasy violence scenes.
Considered suitable for all audience; children may
watch unattended.
Suggested unsuitable for younger children-may
contain suggestive language, bad language, sex and
violence scenes.
unsuitable for children under 14 - may contain strong
language, bad language, sex, and violence scenes.
Adults only- may contain strong language, bad
language, sex, and violence scenes.
Canadian Rating:
Canadian English is used throughout all English-speaking Canada (C, C8+,G, PG,14+, 18+).
Canadian French is used in Quebec (G,8 ans+, 13 ans+,16 ans+, 18 ans+)
Note: The V-Chlp will automatically block certain categories that are "more restrictive".If you block TV-Y
category,then TV-Y7 will be automatically blocked. Similarly,if you block TV-G category,then all the
categories in the "young adult" will be blocked (TV-G, TV-PG,TV-14,and TV-MA).
En 23
TROUBLESHOOTING
If your TV does not operate normally or cannot be turned on, please check
the following troubleshooting questions. Remember also to check any other
connected electronic device, such as DVD or Blu-ray player to pinpoint the
problem. If the TV still fails to operate normally, please contact technical support.
The TV does not operate properly
The TV does not respond • The TV may freeze up during use. Disconnect the power
when pressing any
cord from the power socket for a few minutes. Reconnect the
buttons
power cord and try to operate it again as usual.
• Check that the TV is connected to the power supply.
TV cannot be switched on • Make sure all connected AV devices are switched off before
switching on your TV.
• Check to see if there are any objects between the TV and the
remote control causing an obstruction. Ensure that you are
The remote control does
pointing the remote control directly at the TV.
not work
• Ensure that the batteries are installed with the correct polarity
(+ to +, - to -).
• Install new batteries.
• Check the power of the TV. The power supply maybe
Power is suddenly turned
interrupted.
off
• Check if the sleep timer is set.
• Check whether the Auto Standby is activated.
The video function does not work
• Check whether the TV is switched on.
No picture & No Sound
• Try another channel. The problem may be caused by the
broadcaster.
• This is normal; the image is muted during the TV startup
Picture appears slowly
process. Please contact your service centre if the picture has
after switching on
not appeared after five minutes.
• Adjust the settings in the PICTURE menu.
No or poor color or poor
• Try another channel. The problem may be caused by the
picture
broadcaster.
• Check if video cables are connected properly.
Horizontal/Vertical bar or • Check for local interference such as an electrical appliance
picture shaking
or power tool.
• The station or cable channel may be experiencing problems;
tune to another station.
Poor reception on some
• Station signal may be weak, reposition the antenna for better
channels
reception.
• Check for sources of possible interference.
Lines or streaks in
• Check antenna (change the position of the antenna.)
pictures
No pictures when
• Check if the input source is HDMI1/HDMI2/HDMI3.
connecting HDMI
Pictures appear in wrong • Adjust the Aspect Ratio settings in the SETUP menu or press
ratio
the ASPECT button on the remote control.
En 24
TROUBLESHOOTING
The audio function does not work
• Press the VOL +/- buttons.
• Sound muted? Press the MUTE button.
Picture OK but no sound
• Try another channel. The problem may be caused by the
broadcaster.
No output from one of the
• Adjust the Balance settings in the AUDIO menu.
speakers
• A change in ambient humidity or temperature may result in
Unusual sound from
an unusual noise when the TV is switched on or off and does
inside the TV
not indicate a fault with the TV.
No sound when
• Check if the input source is HDMI1/HDMI2/HDMI3.
connecting HDMI
• Keep the RF coaxial cable away from the other connected
Audio noise
cables.
Password
• Select the SET Password setting in the LOCK menu, then
enter the following master password “8899”. The master
Lost password
password clears your previous password and allows you to
enter a new password.
There is a problem in PC mode
The signal is out of range • Adjust the resolution, horizontal frequency, or vertical
(invalid format)
frequency.
Vertical bar or stripe on
background & Horizontal • Use Auto configures or adjust clock, phase, or H/V position.
Noise & Incorrect position
Screen color is unstable
• Check the signal cable.
or show a single color
• Reinstall the PC video card.
Maintaining
• Do not use your TV in areas that are too hot or too cold, because the cabinet may
warp or the screen may malfunction. Your TV works best in temperatures that are
comfortable to you.
• Storage temperatures are 32° to 122°F(0° to 50°C)
• Working temperatures are 32° to 95°F(0° to 35°C)
• Do not place your TV in direct sunlight or near a heat source
En 25
OTT APP SERVICE
If you want to know about these APP information or get more service. Please refer to following
content.
• Netflix
You can call the following telephone for more help: 866-579-7172
If your matter is regarding customer service, please refer to https://contactus.netflix.com/help for
alternative contact information.
• YouTube
You can browse the following website for more help:
https://productforums.google.com/forum/#!categories/youtube/smart-tvs
• VUDU
You can call the following telephone for more help: 888-554-8838
• TG
You can call the following telephone for more help: 888-874-5411
• Pandora
You can send E-mail to Pandora for more help: pandora-support@pandora.com
• AccuWeather
You can send E-mail to AccuWeather for more help: CustomerService@AccuWeather.com
En 27

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