Shenyang Tongfang Multimedia Technology WD32FE212 LED TV User Manual
Shenyang Tongfang Multimedia Technology Co., Limited LED TV
User Manual
CONTENTS Important Safety Instructions Safety Information Preparation What's Included Front View Rear View Installing the Stand Removing the Stand for Wall-Mounting Wall-Mounting Screws Remote Control Connecting External Devices Customizing TV Settings 10 Initial Setup Source Streaming 10 10 11 My Media Viewing Photos Listening to Music Watching Videos TV Settings General Picture Audio Network Channel Time Lock APP settings 12 13 13 14 14 15 16 17 17 18 19 19 20 Parental Control 21 Troubleshooting 23 Maintaining 24 25 OTT APP Service 26 En IMPORTANT SAFETY INSTRUCTIONS Read these instructions – All the safety and operating instructions should be read before this product is operated. Keep these instructions – The safety and operating instructions should be retained for future reference. Heed all warnings – All warnings on the appliance and in the operating instructions should be adhered to. Follow all instructions – All operating and use instructions should be followed. Do not use this apparatus near water – The appliance should not be used near water or moisture – for example, in a wet basement or near a swimming pool, and the like. Clean only with dry cloth. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. Do not install near any heat sources such as radiators, heat registers, stoves, or other Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A groundingtype plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does replacement of the obsolete outlet. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus. the manufacturer. Use only with the cart, stand, tripod, bracket, or the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over. Unplug this apparatus during lightning storms or when unused for long periods of time. Servicing is required when the apparatus has been damaged in any way, such as the power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped. Please keep the unit in a well-ventilated environment. WARNING: shock, do not expose this apparatus to rain or moisture. The apparatus should not be exposed to as vases should not be placed on apparatus. WARNING: The batteries shall not be exposed to WARNING: The mains plug is used as disconnect device, the disconnect device shall remain readily operable. WARNING: To reduce the risk of electric shock, do not remove cover (or back) as there are no userpersonnel. within an equilateral triangle is intended to alert the user to the presence of non-insulated “dangerous voltage” within the product’s to constitute a risk of electric shock. The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance instructions in the literature accompanying the appliance. This equipment is a Class II or double insulated electrical appliance. It has been designed in such a way that it does not require a safety connection to electrical earth. This product contains electrical or electronic materials. The presence of these materials may,if not disposed of properly, have potential adverse effects on the environment and human health. Presence of this label on the product means it should not be disposed of as unsorted waste and must be collectedseparately. As a consumer, you are responsible for ensuring that this product is disposed of properly. This TV incorporates Multimedia Interface (HDMI®) technology. HDMI, the HDMI logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC. Licensing and Patent Information This WESTINGHOUSE product may be covered by one or more U.S. and foreign patents and patent applications. En SAFETY INFORMATION To ensure reliable and safe operation of this equipment, please carefully read all the instructions in this user guide, especially the safety information below. Electrical Safety The TV set should only be connected to a main power supply with voltage that matches the label at the rear of the product. To prevent overload, do not share the same power supply socket with too many other electronic components. Do not place any connecting wires where they may be stepped on or tripped over. Do not place heavy items on any connecting wire, which may damage the wire. Hold the main plug, not the wires, when removing from a socket. During a thunderstorm or when not in using the television for long periods, turn off the power switch on the back of the television. Do not allow water or moisture to enter the TV or power adapter. Do NOT use in wet, moist areas, such as bathrooms, steamy kitchens or near swimming pools. Pull the plug out immediately, and seek professional help if the main plug or cable is damaged, liquid is spilled onto the set, if the TV set accidentally exposed to water or moisture, if anything accidentally penetrates the ventilation slots or if the TV set does not work normally. Do not remove the safety covers. There are no user serviceable parts inside. Trying to service the unit this apparatus. To avoid a battery leakage, remove batteries from the remote control, when the remote is not use for long period, or when the batteries are exhausted. For best results, use type AAA (example-alkaline, carbon-zinc, etc.) batteries. Install only new batteries of the same type in your product. Failure to insert batteries in the correct polarity, as indicated in the battery compartment, may shorten the life of the batteries or cause batteries to leak. Do not mix old and new batteries. Do not mix Alkaline, Standard (Carbon-Zinc) or Rechargeable (Nickel Cadmium) or (Nickel Metal Hydride) batteries. Batteries should be recycled or disposed of as per state and local guidelines. Do not attempt to recharge disposable batteries. Do not short circuit battery terminals. Keep away from children. Physical Safety Do not block ventilation slots in the back cover. You may place the TV in a cabinet, but ensure at least 5cm (2’’) clearance all around. Do not tap or shake the TV screen, or you may damage the internal circuits. Take good care of the remote control. Do not install near any heat sources such as radiators, heat registers, stoves or other apparatus (including Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding plug has two blades and a third grounding prong, the consult an electrician for replacement of the obsolete outlet. Protect the power cord from being walked on or pinched particularly at plugs. Unplug the apparatus during lightning storms or when unused for long periods. s required if the apparatus does not operate normally or if the apparatus, including the power supply cord or pulg, has been damaged in any way. Servicing is also required if liquid has been spilled, or objects have fallen into the apparatus; when the apparatus has been exposed to rain or moisture; or if the apparatus has been dropped. En PREPARATION What's Included ).2I9: TV Set User Manual En '96+): Remote Control with Batteries TV Stand User Manual 92++6 Four Screws Quick Connect Guide Quick Connect Guide Warranty Card Warranty Card Only for USA PREPARATION Front View 1. POWER Switch the TV between On / Standby mode. 2. SOURCE Press to select among different input signal sources. 3. MENU Display the OSD (on screen display) menu. 4. CH / Press to select a channel. 5. VOL +/Press to adjust the volume. 6. POWER Indicator Illuminate blue when the TV is turned on. Illuminate red when the TV is in standby mode. 7. IR (Infrared Receiver) Receive IR signals from the remote control. En PREPARATION 10 Rear View 1. Power Cord Connect to AC power outlet. 2. OPTICAL Output Connect a digital sound system to this jack. 3. USB Port Connect to a USB storage device to play ,video and photo files. 4. LAN Network connection port. 5. HDMI Inputs output device. 6. VGA Input Connect to a computer or other devices with a VGA interface. 7. PC AUDIO Input Connect to a computer audio output. En 8. Antenna Input Connect to the antenna (75ȍ VHF/UHF) socket with the RF coaxial cable. 9. Headphone Socket Connect to the Headphones. 10. COMPONENT/AV Input Connect to AV devices with Component/ AV output sockets. Component Y input is sharing with composite video input (AV). Component/AV shares with Audio in (L/R). PREPARATION Installing the Stand 1. surface to avoid damages and scratches. 2. Fix one Stand to the TV using 2 pcs provided screws. 3. Fix the other Stand to the TV using 2 pcs provided screws. Removing the Stand for Wall-Mounting 1. surface to avoid damages and scratches. 2. Untighten the 4 pcs screws holding the stand assembly and remove them. 3. Attach the wall-mount bracket to the TV using the mounting holes on the back of the TV. Mount this TV according to the instructions included in the wall-mount bracket. WARNING: accordance with the installation instruction. Wall-Mounting Screws Mount the VESA bracket using 4*M6*6(" 4 " means Flour Screws; " M6 " means Thread Size; " 10 " means Length of Screws.) isometric threaded screws (Not Supplied). WARNING Never place a television set in an unstable location. A television set may fall, causing serious personal injury or death. Many injuries, particularly to children, can be acoided by taking simple precautions such as: Using cabinets or stands recommended by the manufacturer of the television set. Only using furniture that can safely support the television set. Ensuring the television set is not overhanging the edge of the supporting furniture. Not placing the television set on tall furniture(for example, cupboards or bookcases) without anchoring both the furniture and the television set to a suitable support. Not placing the television set on cloth or other materials that may be located between the television set and supporting furniture. Educating children about the dangers of climbing on furniture to reach the television set or its controls. If your existing television set is being retained and relocated,the same considerations as above should be applied. En PREPARATION Remote Control ).2I9: En 92++6 '96+): 1. :Switch the TV between On and Standby mode. 2. :Mute and restore TV sound. 3. 0~9:Select a program.(ATV/DTV mode) 4. :Enter multiple program channel number such as 2-1. :Return to the previous viewing 5. channel. 6. APP:Press to select the desired APP. 7. MENU:Display the main menu. 8. SOURCE:Select among the different input signal sources:TV/AV/COMPONENT/HDMI1/ HDMI2/HDMI3/VGA/USB. :Allows you to navigate the on 9. screen display menus and adjust the system settings to your preference. 10. OK: 11. RETURN:Return to previous menu. 12. EXIT:Exit the on screen display menu. 13. ASPECT:Select the aspect ratio. settings:standard/wide/wide zoom/zoom/Just Scan (HDMI)/Dot by Dot(VGA)/auto. 14. VOL+/-:Adjust the volume. 15. CH :Select the channel. 16. TV: Press to turn to TV mode. 17. :Start playback or pause. 18. :Reverse playback rapidly. 19. :Advance playback rapidly. :Skip to the beginning of the previous 20. chapter/track/photo. 21. :Skip to the beginning of the next chapter/ track/photo. 22. FREEZE:Freeze the picture. 23. :Stop the playback. 24. ADD/ERASE:Add or delete Favorite channels. 25. FAV:Display the favorite channel list. 26. INFO:Display the present screen information such as the current channel and input source. 27. MTS:Switch among different audio channels:STEREO/MONO/SAP. 28. CC:Closed Caption selection:ON/OFF/CC On Mute. 29. V-CHIP:Set up parental control. 30. P.MODE:Select picture mode:dynamic/movie/ user/standard. 31. S.MODE:Select sound mode:standard/music/ movie/user. 32. CH.LIST:Display program list. (sold separately) (sold separately) (sold separately) (sold separately) (sold separately) (sold separately) (sold separately) (sold separately) (sold separately) CUSTOMIZING TV SETTINGS Initial Setup Connect the power cord to the power socket after you have completed all the physical connections. At this stage, the TV will enter Standby Mode and the red LED indicator will illuminate. button on the main unit or on the remote control to turn the TV In Standby Mode, press the on. The red LED indicator will turn blue. the Arrow buttons to highlight and select your desired mode and press OK DATA COLLECTION AND FIRMWARE UPDATES NOTICE Welcome to the Westinghouse Westinghouse TV Setup Wizard Use the UP and DOWN arrows on your remote control or TV keypad to select your local time zone. When this television is connected to the internet, it will collect limited, non-personally identifiable information which will be sent to MStar Semiconductor Inc. (“MStar“) and its service providers. Certain of this information may be aggregated and shared with third party partners for business and product analysis purposes. By clicking “Accept” you acknowledge and agree to the collection and shareing of this information as described in more detail in the “ View Additional Details ” section, as well as the automatic download of essential firmware/software updates. Follow this guide to help setup your TV to scan channels or access your external devices like your Antenna,Set-Top Box, Blu-ray,DVD,Gaming systems or other devices. Use the UP or DOWN arrows on your remote control or TV keypad to select the language on screen menu. [ VIEW ADDITIONAL DETAILS ] [ ACCEPT ] CONNECT A BLU-RAY, DVD, OR OTHER DEVICES SCAN CHANNELS FROM THE ANTENNA OR COAXIAL CABLE INPUT SOURCE Ifchannelscannotbe found,thisframewillbe displayedautomatically. The SLEEP-MODE Power should be less than 0.5on W. the remote control or on the main unit to Press SOURCE display sourceifmenu, thenthis usemode. the Arrow buttons to cycle Home Mode :The picture mode will bethe Standard you select input TV/AV/COMPONENT/HDMI1/ Retail Mode: Select Dynamic among Mode ifthe youdifferent would like yoursources: picture to be brighter. At times this use thethe Arrow buttons mode may use more energy toHDMI2/HDMI3/VGA/USB, operate the Volume/Soundthen Mode and Picture Mode.to highlight and press OK/SOURCE to confirm. En 10 CUSTOMIZING TV SETTINGS STREAMING Press MENU to display the main interface, then use the Arrow buttons to highlight STREAMING and press OK and select desired apps to enter. MUSE Muse TV provides numerous channels and thousands of online videos on your smart TV. WESTINGHOUSE Note:Media streaming performance (include all Muse channels) will be affected by the speed and bandwidth of the internet connection and also the location and hardware configuration of the WiFi router in case of wireless network is being used. En 11 CUSTOMIZING TV SETTINGS MY MEDIA Press MENU button to display the main interface, then use the Arrow buttons to highlight MY MEDIA and press OK like. Note: Portable drives should be inserted before entering MY MEDIA menu. Media playback is subject to compatible file format. En 12 CUSTOMIZING TV SETTINGS VIEWING PHOTOS Use the Arrow buttons to highlight the PHOTOS option and press OK drive, press OK to enter. After entering PHOTOS, use the Arrow buttons to select OK to enter. select the desired picture, then press the to display. button When the picture is playing, the picture Function Bar will be displayed. Use the Arrow buttons to select the desired function available on the bar. LISTENING TO MUSIC Use the Arrow buttons to highlight the MUSIC option and press OK, then it will jump to confirm the inserted drive, press OK to enter. After entering MUSIC, use the Arrow buttons to select the music file and press OK to enter. After entering the music file, use the Arrow buttons to select the desired music, then press the button to display. When the music is playing, the music Function Bar will be displayed. Use the Arrow buttons to select the desired function available on the bar. En 13 CUSTOMIZING TV SETTINGS WATCHING VIDEOS Use the Arrow buttons to highlight the VIDEO option and press OK press OK to enter. After entering VIDEO, use the Arrow buttons to select OK to enter. select the desired video, then press the display. button to When the video is playing, the video Function Bar will be displayed. Use the Arrow buttons to select the desired function available on the bar. Note: The FUNCTION BAR will display or disappear by pressing the MENU key on remote or base unit at audio, video and photo mode. TV SETTINGS Press the MENU button on the main unit or on the remote control to display the main interface. Then use the Arrow buttons to highlight TV Settings and press OK to enter. Then use the Arrow buttons to cycle among the following options and select the desired one to enter. En 14 CUSTOMIZING TV SETTINGS GENERAL Press MENU to display the main interface, use the Arrow buttons to highlight TV SETTINGS and press Then use the Arrow buttons to select OK to GENERAL to enter and adjust each option setting. MENU LANGUAGE TRANSPARENCY ZOOM MODE Select the menu language among English, Français or Español. The default on-screen menu language is English. Select to turn On/Off transparency function. Select zoom mode: Wide/Wide Zoom/Zoom/Standard /Just scan(HDMI)/Dot by dot(VGA). Note: Withadifferentinputsource, the]oommodeoptionsmaydiffer. Adjust advanced option’s setting: VGA SETTINGS H-POS, V-POS, Clock, Phase or Auto. (only available in VGA mode) CC mode On/Off/CC on Mute. Basic CC1/CC2/CC3 CC4/ Selection Text1/.../Text4. Advanced Select from Service 1 to CLOSED CAPTION Selection Service 6. Mode, Font Style, Font Size, Font Edge Style, Option Font Edge Color, FG_ Color, BG_Color, FG_ Opacity, BG_Opacity. Select to turn the dynamic luminance INLINK: LINLINK DLC control On/Off. CONTROL,DEVICE POWER Restore theAuto TV to factory default OFF,TV Power On,AUDIO RESTORE DEFAULT settings. RECEIVER,LINLINK DEVICE LIST,ROOT MENU. OTHER SETTINGS Accessibility TTS :Voice Guide,VERBOISITY,RATE SUPPORT,PITCH SUPPORT,VOICE,Video Description DLC:Select to turn On/Off DLC. RESTORE DEFAULT How to turn the Text-to-Speech (TTS) voice guide on or off? Press “MENU” key on the remote control Turn the GENERAL menu. Select “OTHER SETTING” Select “Accessibility” Select “Voice Guide” and turn it on or off. Restore the TV to factory default settings. SOFTWARE UPDATE (USB) Software Update In the case of a USB device. VIEW END-USER LINCENSE AGREEMENT Choose "I have read the user agreement" to select Accept or Decline . SOFTWARE _ UPDATE (NETWORK) Software Update In the case of a NETWORK device. SOFTWARE INFORMATION Check Module Software Version NetReady Device ID. En 15 CUSTOMIZING TV SETTINGS PICTURE Press MENU to display the main interface, use the Arrow buttons to highlight TV SETTINGS and press OK to Then use the Arrow buttons to select PICTURE to enter and adjust each option setting. ON PICTURE MODE BRIGHTNESS Increase or decrease the amount of white in the picture.(For user mode) CONTRAST Adjust the difference between light and dark levels in the pictures.(For user mode) COLOR En 16 Cycle among picture modes: Dynamic/Standard/Movie/User. Alternative: Press P.MODE button on remote control to set the picture mode directly. Control the color intensity.(For user mode) SHARPNESS Adjust crispness level in edges between light and dark areas of the picture.(For user mode) TINT COLOR TEMPERATURE Adjust the balance between red and green levels. Cycle among color temperatures: Normal/ Warm/Cool. ADVANCED OPTION Set the following options: Noise Reduction: Reduce the noise level of the connected device: Off/Weak/Middle/Strong. CUSTOMIZING TV SETTINGS AUDIO Press MENU to display the main interface, use the Arrow buttons to highlight TV SETTINGS and press OK AUDIO to enter and adjust each option setting. SOUND MODE Allow the selection of an audioenhancement technique: Standard/ Music/Movie/User. Alternative: you may press the S.MODE button to select the sound mode directly. Control the relative intensity of lowerpitched sounds.(For user mode) Control the relative intensity of higherTREBLE pitched sounds.(For user mode) Adjust the relative volume of the BALANCE speaker in a multiple speaker system. DIGITAL AUDIO Select the digital audio output mode OUTPUT between PCM/RAW. Turn On/Off to provide an enhanced SURROUND SOUND listening experience. Turn On/Off to automatically control AUTO VOLUME volume levels. Select audio language among: AUDIO LANGUAGE English, French, Spanish. BASS NETWORK Press MENU to display the main interface, use the Arrow buttons to highlight TV SETTINGS and press OK NETWORK then press OK to enter and adjust each option setting. NETWORK TYPE MY NETWORK IP ADDRESS Select Lan and Wireless network, then connect the TV to the wired network or search the wireless network through Display the current network which you connect to. Display the current IP address information. En 17 CUSTOMIZING TV SETTINGS CHANNEL Press MENU to display the main interface, use the Arrow buttons to highlight TV SETTINGS and press OK CHANNEL to enter and adjust each option setting. AIR/CABLE AUTO SCAN FAVORITE SHOW/HIDE CHANNEL NUMBER CHANNEL LABEL SIGNAL INFORMATION En 18 Select antenna between Air and Cable. Select the Auto Scan feature to scan your available cable channels. Set the selected channel as a favorite channel. Show/Hide the selected channel. Display the current channel number. Display the current channel label. Display the information of current signal. CUSTOMIZING TV SETTINGS TIME Press MENU to display the main interface, use the Arrow buttons to highlight TV SETTINGS and press OK TIME to enter and adjust each option setting. SLEEP TIMER OSD TIMER Select a period of time after which the TV automatically switches to standby mode: Off/5/10/…/180/240 min. Alternative: You may press the SLEEP button repeatedly to select the number of minutes directly. Set the OSD timer: Off/15s/30s/60s/120s/240s. Select a Time Zone: TIME ZONE Central/Mountain/Newfoundland. DAYLIGHT SAVING Select to turn daylight saving time On/ TIME Off. CLOCK Display the clock time. LOCK Press MENU to display the main interface, use the Arrow buttons to highlight TV SETTINGS and press OK LOCK to enter and adjust each option setting. Note:thedefaultpasswordis"0000". CHANGE PASSWORD SYSTEM LOCK USA CANADA RRT SETTING RESET RRT CLEAR LOCK Use 0-9 buttons to input the old password and then input the new 4-digit password. Select to turn system lock On/Off. The following options (USA, Canada, RRT Setting and Reset RRT) will only be accessible when you turn the system lock on. TV Rating: Press OK button to TV lock or unlock TV rating. Set the MPAA: N/A, G, PG, PGMPAA 13,R, NC-17, X. Select MPAA rating for EnglishCanada speaking Canada : E, C, C8+, G, English PG, 14+, 18+. Select MPAA rating for Quebec Canada Canada : E, G, 8 ans+, 13 ans+, French 16 ans+, 18 ans+. Set Rating Region Table. Select to reset the RRT setting. Clear all lock settings. En 19 CUSTOMIZING TV SETTINGS APP SETTINGS Press MENU to display the main interface, use the Arrow buttons to highlight TV SETTINGS and press OK APP SETTINGS to enter and adjust each option setting. ESN NETFLIX VERSION En 20 Electronic Serial Number. Show Version PARENTAL CONTROL Press the MENU button on the main unit or on the remote control and then press / buttons to select LOCK menu. Use the 0-9 buttons to input the 4-digit password to enter the LOCK menu. If used, this option feature can "block'' undesirable programming from appearing on the TV. Parental Control offers users a wide variety of options and settings that restrict or "block'' program rating they consider acceptable for a younger more sensitive viewer. It can be General audience and children block should both be programmed into the TV memory. both rating systems should be used and based on the ages of children. Overview To ensure complete coverage for all TV programs (movies and regular TV show) using the Age Block option, choose a rating from both the MPAA and TV Parental Guideline tables on the next page. In addition, you may wish to add other restrictions selected from the content block menu and submenus. Things to Consider before Setting up Parental Control Determine which ratings you consider are acceptable for different viewers. For example, if you choose TV-PG, more restrictive ratings will be automatically blocked; some viewers will not be able to see: TV-PG, TV-14, or TV-MA rated programs. You may block the auxiliary video source entirely. Use the Content Blk option to block program Content based on individual parameters such as: Strong Dialog, Bad Language, Sex Scenes, Violence Scenes or Fantasy. Go into the Set Password option and use the numeric keys on the remote control to set a secret password, then save the password, it is the only way to access the Parental Control menu and change ratings setting, or turn off Parental Control. You can set different Parental Control viewing restrictions for general audiences and for children; both can be active at the same time; Simply specifying one content block such as Sex Scenes, will not automatically restrict the programming that appears from the video sources; Even If you choose to leave the AUX Inputs unblocked, the ratings you specify will automatically restrict the programming that appears from the video sources; You cannot disable Parental Control by disconnecting the TV from power. Block hours will En 21 PARENTAL CONTROL Motion Picture Association of America (MPAA) Rating System PG Grade General Audiences Parental Guidance Suggested PG-13 Parents Strongly Cautioned Restricted NC-17 No Rating No children under age 17 Hard Core Films No Rating Meaning Content not offensive to most viewers. Content is such that parents may not want their children to view the program. Program is inappropriate for preteens, with a greater degree of offensive material suggested than a PG rated program. Not for children under 17-contains strong element of sex and/or violence. Not for children under 17-under any circumstances. Contains strong sexual content. Same as NC-17 rating. MPAA did not rate. TV Parental Guideline Rating System TV-Y TV-Y7 Grade All Children Directed to Older Children TV-G General Audience TV-PG Parental Guidance Suggested TV-14 Parents Strongly Cautioned TV-MA Mature Audience Only Meaning Content not offensive to most viewers. Considered suitable for children over 7, may contain fantasy violence scenes. Considered suitable for all audience; children may watch unattended. Suggested unsuitable for younger children, may contain suggestive language, bad language, sex and violence scenes. unsuitable for children under 14, may contain strong language, bad language, sex and violence scenes. Adults only, may contain strong language, bad language, sex and violence scenes. CanadianEnglishisusedthroughoutallEnglish-speakingCanada(E,C,C8+,G,PG,14+,18+). CanadianFrenchisusedinQuebec(E,G,8ans+,13ans+,16ans+,18ans+) TheV-Chipwillautomaticallyblockcertaincategoriesthatare"morerestrictive".IfyoublockTV-Y category,then TV-Y,TV-G,TV-PG,TV-14andTV-M$willbeautomaticallyblocked. En 22 TROUBLESHOOTING If your TV does not operate normally or cannot be turned on, please check the following troubleshooting questions. Remember also to check any other connected electronic device, such as a DVD or Blu-ray player to pinpoint the problem. If the TV still fails to operate normally, please contact technical support. The TV does not operate properly The TV may freeze up during use. Disconnect the power cord from the power socket for a few minutes. Reconnect the power cord and try to operate it again as usual. Check that the TV is connected to the power supply. TV cannot be switched on Make sure all connected AV devices are switched off before switching on your TV. Check to see if there are any objects between the TV and the remote control causing an obstruction. Ensure that you are pointing the The remote control does not remote control directly at the TV. work Ensure that the batteries are installed with the correct polarity (+ to +, - to -). Install new batteries. Check the power of the TV. The power supply maybe interrupted. Power is suddenly turned off Check if the sleep timer is set. Check whether the Auto Standby is activated. The TV does not respond when pressing any buttons The video function does not work No picture & no sound Picture appears slowly after switching on No or poor color or poor picture Horizontal/Vertical bar or picture shaking Poor reception on some channels Check whether the TV is switched on. Try another channel. The problem may be caused by the broadcaster. This is normal; the image is muted during the TV startup process. Please contact your service centre if the picture has not appeared after 5 minutes. Adjust the settings in the Picture menu. Try another channel. The problem may be caused by the broadcaster. Check if video cables are connected properly. Check for local interference such as an electrical appliance or power tool. The station or cable channel may be experiencing problems; tune to another station. Station signal may be weak, reposition the antenna for better reception. Check for sources of possible interference. Check antenna (change the position of the antenna.) Lines or streaks in pictures No pictures when connecting Check if the input source is HDMI1/HDMI2/HDMI3. HDMI Pictures appear in wrong Adjust the Aspect Ratio settings in the SETUP menu or press the ratio ASPECT button on the remote control. The audio function does not work Picture OK but no sound Press the VOL +/- buttons. Sound muted? Press the MUTE button. Try another channel. The problem may be caused by the broadcaster. No output from one of the speakers Adjust the Balance settings in the AUDIO menu. Unusual sound from inside the TV A change in ambient humidity or temperature may result in an unusual noise when the TV is switched on or off and does not indicate a fault with the TV. No sound when connecting HDMI Audio noise Check if the input source is HDMI1/HDMI2/HDMI3. Keep the RF coaxial cable away from the other connected cables. En 23 TROUBLESHOOTING Password Lost password Select the SET PASSWORD setting in the LOCK menu, then enter the following master password “8899”. The master password clears your previous password and allows you to enter a new password. There is a problem in PC mode The signal is out of range (invalid format) Vertical bar or stripe on background & Horizontal Noise & Incorrect position Screen color is unstable or show a single color Adjust the resolution, horizontal frequency, or vertical frequency. Check the signal cable. Reinstall the PC video card. If the WIFI connection fails or APP has connection issue, please check the following troubleshooting questions. WIFI connection fails Problems with video streaming has connection issue Can't use Vudu and Pandora Check signal strength for WIFI connection, the TV may be too far away from WIFI router. Check "authentication" setting. Make sure password is entered with correct upper or lower case letters. Check if TV is connected correctly. Try powering off and unplugging TV to reset TV. Try resetting the WIFI router, and also check for interference or WIFI channel problems. Check if internet connection is fast enough for streaming HD or 4K videos. Vudu is only available in US and Pandora only avaliable in limited countries. Maintaining Do not use your TV in areas that are too hot or too cold, because the cabinet may warp or the screen may malfunction. Your TV works best in temperatures that are comfortable to you. Storage temperatures are 32° to 122°F(0° to 50°C). Working temperatures are 32° to 95°F(0° to 35°C). Do not place your TV in direct sunlight or near a heat source. Always connect your television to a power outlet with protective ground connection. Minimum 5cm distances around the apparatus for sufficient ventilation. The ventilation should not be impeded by covering the ventilation openings with items, such as newspapers, table-cloths, curtains, etc. No naked flame sources,such as lighted candles,should be placed on the apparatus. Attention should be drawn to the environmental aspects of battery disposal. En 24 SPECIFICATION Panel Size Display Type Panel Technology Panel 60 Hz Vs. 120 Hz Display Resolution HDMI Support Panel Resolution Aspect Ratio Dynamic Contrast Ratio-Panel Brightness(Centre Typ.) Cd/M² Response Time (G To G) Lamp Life (Typ. Hours) Horizontal Viewing Angle (At CR>10) Vertical Viewing Angle (At CR>10) Wall-mount(LxW-mm) 31.5 inch diagonally LED FHD 60 Hz 1920 x 1080 Up to 1080P 1920 x 1080 16:9 3000~4000:1 170~200 6.5 ms 30,000 hours 178 178 200*200 VESA(mm) The FCC Wants You to Know FCC STATEMENT This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired could void the user's authority to operate the equipment. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: 1. Reorient or relocate the receiving antenna. 2. Increase the separation between the equipment and receiver. 3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. 4. Consult the dealer or an experienced radio/TV technician for help. FCC Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. En 25 OTT APP SERVICE If you want to know about these APP information or get more service. Please refer to following content. You can call the following telephone for more help: 866-579-7172 If your matter is regarding customer service, please refer to alternative contact information. for t YouTube You can browse the following website for more help: https://productforums.google.com/forum/#!categories/youtube/smart-tvs t VUDU You can call the following telephone for more help: 888-554-8838 t TG You can call the following telephone for more help: 888-874-5411 t Pandora You can send E-mail to Pandora for more help: pandora-support@pandora.com t AccuWeather You can send E-mail to AccuWeather for more help: CustomerService@AccuWeather.com OBTAINING WARRANTY SERVICE Please call Westinghouse Electronics at (800) 701-0680 for the locations of the nearest Westinghouse Electronics service center or to obtain in-home services. En 26
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