Shenyang Tongfang Multimedia Technology WE50UB441 LED TV User Manual

Shenyang Tongfang Multimedia Technology Co., Limited LED TV Users Manual

Users Manual

1En CONTENTSImportant Safety Instructions 2Safety Information 3Preparation 4What's IncludedFront ViewRear ViewInstalling the StandRemoving the Stand for Wall-Mounting Wall-Mounting ScrewsRemote ControlConnecting External Devices 9Customizing TV Settings 10Initial SetupStreamingMy MediaViewing PhotosListening to MusicWatching VideosTV SettingsGeneralPictureAudioNetworkChannelTimeLockAPP settingsSource Parental Control 21Troubleshooting 23Maintaining 24 25OTT APP Service 26
2En IMPORTANT SAFETY INSTRUCTIONSWARNING:shock, do not expose this apparatus to rain or moisture. The apparatus should not be exposed to as vases should not be placed on apparatus. WARNING: The batteries shall not be exposed to WARNING: The mains plug is used as disconnect device, the disconnect device shall remain readily operable.WARNING: To reduce the risk of electric shock, do not remove cover (or back) as there are no user-personnel.within an equilateral triangle is intended to alert the user to the presence of non-insulated “dangerous voltage” within the product’s to constitute a risk of electric shock.The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance instructions in the literature accompanying the appliance. This equipment is a Class II or double insulated electrical appliance. It has been designed in such a way that it does not require a safety connection to electrical earth.This product contains electrical or electronicmaterials. The presence of these materialsmay,if not disposed of properly, have potentialadverse effects on the environment and human health.Presence of this label on the product means itshould not be disposed of as unsorted waste and must be collectedseparately. As a consumer, you are responsible for ensuring that this product is disposed of properly.• Read these instructions – All the safety and operating instructions should be read before this product is operated. • Keep these instructions – The safety and operating instructions should be retained for future reference. • Heed all warnings – All warnings on the appliance and in the operating instructions should be adhered to. • Follow all instructions – All operating and use instructions should be followed. • Do not use this apparatus near water – The appliance should not be used near water or moisture – for example, in a wet basement or near a swimming pool, and the like.• Clean only with dry cloth.• Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.• Do not install near any heat sources such as radiators, heat registers, stoves, or other • Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does replacement of the obsolete outlet.• Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.• the manufacturer.• Use only with the cart, stand, tripod, bracket, or the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over. • Unplug this apparatus during lightning storms or when unused for long periods of time.• Servicing is required when the apparatus has been damaged in any way, such as the power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.• Please keep the unit in a well-ventilated environment.The terms HDMI and HDMI High -Definition Multimedia Interface, and the HDMI Logo are trademarks or registeredtrademarks of HDMI Licensing Administrator, in the United States and other countries.Inc
3En SAFETY INFORMATIONuser guide, especially the safety information below.Electrical Safety  The TV set should only be connected to a main power supply with voltage that matches the label at the rear of the product. To prevent overload, do not share the same power supply socket with too many other electronic components. Do not place any connecting wires where they may be stepped on or tripped over. Do not place heavy items on any connecting wire, which may damage the wire. Hold the main plug, not the wires, when removing from a socket. During a thunderstorm or when not in using the television for long periods, turn off the power switch on the back of the television. Do not allow water or moisture to enter the TV or power adapter. Do NOT use in wet, moist areas, such as bathrooms, steamy kitchens or near swimming pools. is spilled onto the set, if the TV set accidentally exposed to water or moisture, if anything accidentally penetrates the ventilation slots or if the TV set does not work normally. Do not remove the safety covers. There are no user serviceable parts inside. Trying to service the unit this apparatus. To avoid a battery leakage, remove batteries from the remote control, when the remote is not use for long period, or when the batteries are exhausted.  For best results, use type AAA (example-alkaline, carbon-zinc, etc.) batteries. Install only new batteries of the same type in your product. Failure to insert batteries in the correct polarity, as indicated in the battery compartment, may shorten the life of the batteries or cause batteries to leak. Do not mix old and new batteries. Do not mix Alkaline, Standard (Carbon-Zinc) or Rechargeable (Nickel Cadmium) or (Nickel Metal Hydride) batteries. Batteries should be recycled or disposed of as per state and local guidelines. Do not attempt to recharge disposable batteries. Do not short circuit battery terminals. Keep away from children.Physical Safety  Do not block ventilation slots in the back cover. You may place the TV in a cabinet, but ensure at least 5cm (2’’) clearance all around. Do not tap or shake the TV screen, or you may damage the internal circuits. Take good care of the remote control.  Do not install near any heat sources such as radiators, heat registers, stoves or other apparatus (including  Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding plug has two blades and a third grounding prong, the consult an electrician for replacement of the obsolete outlet.  Protect the power cord from being walked on or pinched particularly at plugs.  Unplug the apparatus during lightning storms or when unused for long periods. normally or if the apparatus, including the power supply cord or pulg, has been damaged in any way.  Always connect your television to a power outlet with protective ground connection.   The ventilation should not be impeded by covering the ventilation openings with items, such as newspapers, table-cloths, curtains, etc.  Attention should be drawn to the environmental aspects of battery disposal.
4En PREPARATION What's IncludedQuick Connect GuideQuickConnect GuideUser ManualUser ManualRemote Control with BatteriesWarranty CardWarranty CardTV SetTV Stand Four Screws
5En PREPARATION Front View • Switch the TV between On / Standby mode.• CH +/-Press to select a channel.• VOL +/-Press to adjust the volume.• POWER IndicatorIlluminate blue when the TV is turned on. Illuminate red when the TV is in standby mode.• IR (Infrared Receiver)Receive IR signals from the remote control.
6En PREPARATION Rear View95102 3 4 6 7 853Connect to AV devices with composite/component (Y/Pb/Pr) video and audio output sockets.COMPONENT VIDEO and COMPONENT (Y/Pb/Pr) share with AUDIO IN (L/R).
7En PREPARATION Installing the Stand Removing the Stand for Wall-Mounting• 1. Lay the TV face down on a flat, cushioned surface to avoid damaging or scratching. • 2. Fix the Left Base Stand to the main unit using 2 pcs provided screws.• 3. Fix the Right Base Stand to the main unit using 2 pcs provided screws.• 1.Lay the TV face down on a flat, cushioned surface to avoid damaging or scratching.• 2.Untighten the 4 pcs screws holding the stand assembly and remove them. • 3.Attach the wall-mount bracket to the TV using the mounting holes on the back of the TV. Mount this TV according to the instructions included in the wall-mount bracket. Wall-Mounting Screws• Mount the VESA bracket using 4*M6*10 isometric threaded screws (Not Supplied).• WARNING:accordance with the installation instruction. WARNINGNever place a television set in an unstable location. A television set may fall, causing serious personal injury or death. Many injuries, particularly to children, can be acoided by taking simple precautions such as:• Using cabinets or stands recommended by the manufacturer of the television set.• Only using furniture that can safely support the television set.• Ensuring the television set is not overhanging the edge of the supporting furniture.• Not placing the television set on tall furniture(for example, cupboards or bookcases) without anchoring both the furniture and the television set to a suitable support. • Not placing the television set on cloth or other materials that may be located between the television set and supporting furniture.• Attention should be drawn to the environmental aspects of battery disposal.• Educating children about the dangers of climbing on furniture to reach the television set or its controlsIf your existing television set is being retained and relocated, the same considerations as above should be applied.
8En PREPARATION Remote Control1. : Switch the TV between On and Standby mode.2. : Mute and restore TV sound.3. 0~9: Select a program.(ATV/DTV mode)4. : Enter multiple program channel number such as 2-1.5. : Return to the previous viewing channel.6. APP: Press to select the desired APP.7. MENU: Display the main menu.8. SOURCE: Select among the different input signal sources:TV/HDMI1/HDMI2/HDMI3/USB/VGA/AV/Component.9. : Allows you to navigate the on screen display menus and adjust the system settings to your preference.10. OK:11. RETURN: Return to previous menu.12. EXIT: Exit the on screen display menu.ASPECT: Select the aspect ratio 13. TV: Press to turn to TV mode.14. VOL+/-: Adjust the volume.15. CH / : Select the channel.16. 17. : Stop the playback. Freeze the picture.Display the favorite channel list.Add or delete Favorite channels.18. : Skip to the beginning of the previous chapter/track/photo. 19. : Skip to the beginning of the next chapter/track/photo.20. : Reverse playback rapidly. 21. : Advance playback rapidly. 22. 23.: Start playback or pause.24.25. P.MODE: Select picture mode: dynamic/movie/user/standard.S.MODE: Select sound mode: standard/music/movie/user.26. CH.LIST: Display program list.27. CC: Closed Caption selection: ON/OFF/CC On Mute.such as the current channel and input source.28.V-CHIP:INFO:FREEZE:ADD/ERASE:FAV: Set up parental control. Display the present screen information 29. MTS: Switch among different audio channels: STEREO/MONO/SAP.30. settings:standard/wide/wide zoom/zoom.31. 32.
9En CONNECTING EXTERNAL DEVICESSoundbar
10En CUSTOMIZING TV SETTINGS Initial SetupConnect the power cord to the power socket after you have completed all the physical connections. At this stage, the TV will enter Standby Mode and the red LED indicator will illuminate. In Standby Mode, press the button on the main unit or on the remote control to turn the TV on. The red LED indicator will turn blue.the Arrow buttons to highlight and select your desired mode and press OKUse the UP and DOWN arrows on your remote control or TV keypad to select your local time zone.Welcome to the Element TVSetup Wizard.Follow this guide to help setupyour TV to scan channels oraccess your external deviceslike your Antenna,Set-Top Box,Blu-ray,DVD,Gaming systemsor other devices.Use the UP and DOWN arrows on your remote control or TV keypad to select the language of the on screen menu.• If channels cannot be found, this frame will be displayed automatically.SCAN CHANNELS FROM THE ANNTENNA OR COAXIAL CABLEINPUTScan all channelsUse the UP and DOWN arrows on your remote control or TV keypad to select the network scan type.Scan all channelsScan all channelsAuto scanning program stops manually.756When this television is connected to the internet, it willcollect limited, non-personally identifiable informationwhich will be sent to MStar Semiconductor Inc. (“MStar“)and its service providers. Certain of this information maybe aggregated and shared with third party partners forbusiness and product analysis purposes. By clicking“Accept” you acknowledge and agree to the collectionand shareing of this information as described in moredetail in the “ View Additional Details ” section, as well asthe automatic download of essential firmware/softwareupdates.DATA COLLECTION AND FIRMWARE UPDATESNOTICE[ ACCEPT ][ VIEW ADDITIONAL DETAILS ]
11En CUSTOMIZING TV SETTINGS STREAMINGPress MENU to display the main interface, then use the Arrow buttons to highlight STREAMING and press OKand select desired apps to enter.NETFLIX Enjoys TV shows & movies streamed instantly over the Internet.YouTube YouTube your way on the best screen in your house.VUDUDiscover, watch and collect the latest movies and TV shows in high quality 1080p. Free to sign up. No subscriptions, late fees or commitments. PandoraFree personalized radio that offers effortless and endless music enjoyment and discovery. Just start with the name of one of your favorite artists, songs, genres or composers and Pandora will do the rest. It’s easy to create personalized stations that play only music you’ll loveAccuWeather Displays the current weather conditions and the temperature anywhere in the world in centigrade or Fahrenheit.To obtain the best result to watching the 4k video on your 4K TV:1. you need a high-speed internet connection and make sure your network bandwidth meets 2. access to the real 4K media; only 4K media can show the best image on 4K TV, FHD/1080p the 4k content provider's requirement.media not as detailed as 4K media.
12En CUSTOMIZING TV SETTINGS MY MEDIAPress MENU button to display the main interface, then use the Arrow buttons to highlight MY MEDIA and press OKlike. Note: Portable drives should be inserted before entering MY MEDIA menu.
13En CUSTOMIZING TV SETTINGS VIEWING PHOTOS Use the Arrow buttons to highlight the PHOTO option and press OKdrive, press OK to enter. After entering PHOTO, use the Arrow buttons to select OK to enter. select the desired picture, then press the playing button to display. When the picture is playing, the picture Function Bar will be displayed. Use the Arrow buttons to select the desired function available on the bar. LISTENING TO MUSIC Use the Arrow buttons to highlight the MUSIC option and press OK, then it will jump to confirm the inserted drive, press OK to enter. After entering MUSIC, use the Arrow buttons to select the music file and press OK to enter. After entering the music file, use the Arrow buttons to select the desired music, then press the playing button to display. When the music is playing, the music Function Bar will be displayed. Use the Arrow buttons to select the desired function available on the bar.Directories:10 Files:0 Total:10Directories:10 Files:0 Total:10Directories:10 Files:0 Total:10Directories:10 Files:0 Total:10
14En CUSTOMIZING TV SETTINGS WATCHING VIDEOS Use the Arrow buttons to highlight the VIDEO option and press OKpress OK to enter. After entering VIDEO, use the Arrow buttons to select OK to enter.  select the desired video, then press the playing button to display. When the video is playing, the video Function Bar will be displayed. Use the Arrow buttons to select the desired function available on the bar. TV SETTINGSPress the MENU button on the main unit or on the remote control to display the main interface. Then use the Arrow buttons to highlight TV Settings and press OK to enter. Then use the Arrow buttons to cycle among the following options and select the desired one to enter. Directories:10 Files:0 Total:10Directories:10 Files:0 Total:10
15En CUSTOMIZING TV SETTINGS GENERAL• Press MENU to display the main interface, use the Arrow buttons to highlight TV SETTINGS and press OKGENERAL to enter and adjust each option setting. View End-User LicenseSoftware Update(Network)Software InformationWIDEMENU LANGUAGESelect the menu language among English, Français or Español. The default on-screen menu language is English.TRANSPARENCY Select to turn On/Off transparency function.ZOOM MODESelect zoom mode:Wide/Wide Zoom/Zoom/Standard/Just Scan(at HDMI mode)/Dot by Dot(at VGA mode).Note: With a different input source,the zoom mode options may differ.VGA SETTINGSAdjust advanced option’s setting: H-POS, V-POS, Clock, Phase or Auto. (only available in VGA mode)CLOSED CAPTIONCC mode On/Off/CC on Mute.Basic SelectionCC1, CC2, CC3, CC4, TEXT1, TEXT2, TEXT3, TEXT4,OFF.Advanced SelectionService1/Service2.../Service6/OFF.OptionMode, Font Style, Font Size, Font Edge Style, Font Edge Color, FG_ Color, BG_ Color, FG_Opacity, BG_Opacity.
16En CUSTOMIZING TV SETTINGS PICTURE Press MENU to display the main interface, use the Arrow buttons to highlight TV SETTINGS and press OK to PICTURE to enter and adjust each option setting.PICTURE MODE Cycle among picture modes:Dynamic/Standard/Movie/User.BRIGHTNESS Increase or decrease the amount of white in the picture.CONTRAST Adjust the difference between light and dark levels in the pictures.COLOR Control the color intensity.SHARPNESS Adjust crispness level in edges between light and dark areas of the picture.TINT Adjust the balance between red and green levels.COLOR TEMPERATURECycle among color temperatures: Normal/Warm/Cool.ADVANCED OPTIONSet the following options:Noise Reduction: Reduce the noise level of the connected device: Off/Weak/Middle/Strong.White Balance: Set the different options of white balance.Backlight: Set the value of backlight.AUTOOPEN HDROPEN HDR Cycle among picture modes:OFF/AUTO/LOW/MIDDLE/HIGH.
17En CUSTOMIZING TV SETTINGS AUDIO Press MENU to display the main interface, use the Arrow buttons to highlight TV SETTINGS and press OK AUDIO to enter and adjust each option setting. SOUND MODEAllow the selection of an audio-enhancement technique: Standard/Music/Movie/User.BASS Control the relative intensity of lower-pitched sounds.TREBLE Control the relative intensity of higher-pitched sounds.BALANCE Adjust the relative volume of the speaker in a multiple speaker system.DIGITAL AUDIO OUTPUTSelect the digital audio output mode between PCM/RAW.SURROUND SOUND Turn On/Off to provide an enhanced listening experience.AUTO VOLUME Turn On/Off to automatically control volume levels.AUDIO LANGUAGE Select audio language among: English, French, Spanish. NETWORK Press MENU to display the main interface, use the Arrow buttons to highlight TV SETTINGS and press OKNETWORK to enter and adjust each option setting. NETWORK TYPESelect Wired and Wireless network, then connect the TV to the wired network or search the wireless network through MY NETWORK Display the current network which you connect to.IP ADDRESS Display the current IP address information.OFFAUTO VOLUMENOT CONNECT
18En CUSTOMIZING TV SETTINGS CHANNEL• Press MENU to display the main interface, use the Arrow buttons to highlight TV SETTINGS and press OKCHANNEL to enter and adjust each option setting. AIR/CABLE Select antenna between Air and Cable.AUTO SCAN Select the Auto Scan feature to scan your available cable channels.FAVORITE Set the selected channel as a favorite channel.SHOW/HIDE Show/Hide the selected channel.CHANNEL NUMBER Display the current channel number.CHANNEL LABEL Display the current channel label.
19En CUSTOMIZING TV SETTINGS TIME Press MENU to display the main interface, use the Arrow buttons to highlight TV SETTINGS and press OK TIME to enter and adjust each option setting.SLEEP TIMERSelect a period of time after which the TV automatically switches to standby mode:Off/5/10/…/180/240 min. Alternative: You may press the SLEEP button repeatedly to select the number of minutes directly.OSD TIMER Set the OSD timer: Off/15s/30s/60s/120s/240s. TIME ZONESelect a Time Zone: Central/Mountain/Newfoundland.DAYLIGHT SAVING TIMESelect to turn daylight saving time On/Off. LOCK Press MENU to display the main interface, use the Arrow buttons to highlight TV SETTINGS and press OK LOCK to enter and adjust each option setting. Note: the default password is "0000". CHANGE PASSWORDUse 0-9 buttons to input the old password and then input the new 4-digit password. SYSTEM LOCKSelect to turn system lock On/Off. The following options (USA, Canada, RRT Setting and Reset RRT) will only be accessible when you turn the system lock on.USATV TV Rating: Press OK button to lock or unlock TV rating.MPAA Set the MPAA: N/A, G, PG, PG-13,R, NC-17, X.CANADACanada EnglishSelect MPAA rating for English-speaking Canada : E, C, C8+, G, PG, 14+, 18+.Canada FrenchSelect MPAA rating for Quebec Canada : E, G, 8 ans+, 13 ans+, 16 ans+, 18 ans+.RRT SETTING Set Rating Region Table.RESET RRT Select to reset the RRT setting.CLEAR LOCK Clear all lock settings.
20En CUSTOMIZING TV SETTINGS APP SETTINGS Press MENU to display the main interface, use the Arrow buttons to highlight TV SETTINGS and press OK APP SETTINGS to enter and adjust each option setting.DEACTIVATE APP information.DEACTIVATE APP Deactivate Vudu and clear the account information.ESN Electronic Serial Number. SOURCEPress SOURCE on the remote control or on the main unit to display the source menu, then use the Arrow buttons to cycle among the different input sources: TV/AV/COMPONENT/HDMI1/HDMI2/HDMI3/VGA/USB, then use the Arrow buttons to highlight the desired source and press OK to confirm.NETFLIX VERSION Show Netflix Version.Exception while opening/reading file.4.3.4.eab833d.2017072610.2017-08-23NETFLIX VERSION
21En Press the MENU button on the main unit or on the remote control and then press buttons to select  menu. Use the 0-9 buttons to input the 4-digit password to enter the  menu. If used, this option feature can "block'' undesirable programming from appearing on the TV.Parental Control offers users a wide variety of options and settings that restrict or "block'' program rating they consider acceptable for a younger more sensitive viewer. It can be General audience and children block should both be programmed into the TV memory. both rating systems should be used and based on the ages of children.OverviewTo ensure complete coverage for all TV programs (movies and regular TV show) using the Age Block option, choose a rating from both the MPAA and TV Parental Guideline tables on the next page. In addition, you may wish to add other restrictions selected from the content block menu and submenus.Things to Consider before Setting up Parental ControlDetermine which ratings you consider are acceptable for different viewers. For example, if not be able to see: TV-PG, TV-14, or TV-MA rated programs. You may block the auxiliary video source entirely.Use the Content Blk option to block program Content based on individual parameters such as: Strong Dialog, Bad Language, Sex Scenes, Violence Scenes or Fantasy.Go into the Set Password option and use the numeric keys on the remote control to set a secret password, then save the password, it is the only way to access the Parental Control menu and change ratings setting, or turn off Parental Control. You can set different Parental Control viewing restrictions for general audiences and for  Simply specifying one content block such as Sex Scenes, will not automatically restrict  Even If you choose to leave the AUX Inputs unblocked, the ratings you specify will  You cannot disable Parental Control by disconnecting the TV from power. Block hours will 
22En PARENTAL CONTROL Motion Picture Association of America (MPAA) Rating SystemGrade MeaningGGeneral Audiences Content not offensive to most viewers.PG Parental Guidance SuggestedContent is such that parents may not want their children to view the program.PG-13 Parents Strongly CautionedProgram is inappropriate for preteens, with a greater degree of offensive material suggested than a PG rated program.RRestricted Not for children under 17-contains strong element of sex and/or violence.NC-17 No children under age 17Not for children under 17-under any circumstances. Contains strong sexual content.XHard Core Films Same as NC-17 rating.No Rating No Rating MPAA did not rate. TV Parental Guideline Rating System  Select  option in the TV Settings, then use the Arrow buttons to highlight USA and press OK button to enter. Select TV to enter set TV parental guideline rating system.Grade MeaningTV-Y All Children Content not offensive to most viewers.TV-Y7 Directed to Older ChildrenConsidered suitable for children over 7- may contain fantasy violence scenes.TV-G General AudienceConsidered suitable for all watch unattended.TV-PG Parental Guidance SuggestedSuggested unsuitable for younger children-may contain suggestive language, bad language, sex and violence scenes.TV-14 Parents Strongly Cautionedunsuitable for children under 14 - may contain strong language, bad language, sex, and violence scenes.TV-MA Mature Audience OnlyAdults only- may contain strong language, bad language, sex, and violence scenes. Canadian English is used throughout all English-speaking Canada (E, C, C8+, G, PG, 14+, 18+).  Canadian French is used in Quebec (E, G, 8 ans+, 13 ans+, 16 ans+, 18 ans+)  The V-Chip will automatically block certain categories that are "more restrictive". If you block TV-Y category, then TV-Y7 will be automatically blocked. Similarly, if you block TV-G category, then all the categories in the "young adult" will be blocked (TV-G, TV-PG, TV-14 and TV-MA). TV-NO: The channel is not locked.
23En If your TV does not operate normally or cannot be turned on, please check the following such as a DVD or Blu-ray player to pinpoint the problem. If the TV still fails to operate normally, please contact technical support.The TV does not operate properlyThe TV does not respond when pressing any buttons The TV may freeze up during use. Disconnect the power cord from the power socket for a few minutes. Reconnect the power cord and try to operate it again as usual.TV cannot be switched on Check that the TV is connected to the power supply. Make sure all connected AV devices are switched off before switching on your TV.The remote control does not work Check to see if there are any objects between the TV and the remote control causing an obstruction. Ensure that you are pointing the remote control directly at the TV. Ensure that the batteries are installed with the correct polarity (+ to +, - to -). Install new batteries. Power is suddenly turned off Check the power of the TV. The power supply maybe interrupted. Check if the sleep timer is set. Check whether the Auto Standby is activated. The video function does not workNo picture & no sound  Check whether the TV is switched on. Try another channel. The problem may be caused by the broadcaster.Picture appears slowly after switching on Please contact your service centre if the picture has not appeared after 5 minutes.No or poor color or poor picture Adjust the settings in the Picture menu. Try another channel. The problem may be caused by the broadcaster.  Check if video cables are connected properly.Horizontal/Vertical bar or picture shaking Check for local interference such as an electrical appliance or power tool.Poor reception on some channels another station. Station signal may be weak, reposition the antenna for better reception.  Check for sources of possible interference.  Check antenna (change the position of the antenna.)No pictures when connecting HDMI  Check if the input source is HDMI1/HDMI2/HDMI3.Pictures appear in wrong ratio Adjust the Aspect Ratio settings in the SETUP menu or press the ASPECT button on the remote control.The audio function does not workPicture OK but no sound Press the  buttons.  Sound muted? Press the MUTE button. Try another channel. The problem may be caused by the broadcaster.No output from one of the speakers  Adjust the Balance settings in the AUDIO menu.Unusual sound from inside the TV A change in ambient humidity or temperature may result in an unusual noise when the TV is switched on or off and does not indicate a fault with the TV.No sound when connecting HDMI  Check if the input source is HDMI1/HDMI2/HDMI3.Audio noise  Keep the RF coaxial cable away from the other connected cables.
24En TROUBLESHOOTINGPassword Select the SET PASSWORD setting in the  menu, then enter the following master password “8899”. The master password clears your previous password and allows you to enter a new password.There is a problem in PC modeThe signal is out of range (invalid format)  Vertical bar or stripe on background & Horizontal Noise & Incorrect position Screen color is unstable or show a single color Check the signal cable. Reinstall the PC video card.If the WIFI connection fails or APP has connection issue, please check the following troubleshooting questions.WIFI connection fails Check signal strength for WIFI connection, the TV may be too far away from WIFI router. Check "authentication" setting. Make sure password is entered with correct upper or lower case letters. Check if TV is connected correctly. Try powering off and unplugging TV to reset TV. Try resetting the WIFI router, and also check for interference or WIFI channel problems.Problems with video streaming Check if internet connection is fast enough for streaming HD or 4K videos.  Can't use Vudu and Pandora  Vudu is only available in US and Pandora only avaliable in limited countries.Maintaining Do not use your TV in areas that are too hot or too cold, because the cabinet may warp or the screen may malfunction. Your TV works best in temperatures that are comfortable to you. Storage temperatures are 32° to 122°F(0° to 50°C). Working temperatures are 32° to 95°F(0° to 35°C). Do not place your TV in direct sunlight or near a heat source.  - the ventilation should not be impeded by covering the ventilation openings with  -no naked flame sources,such as lighted candles,should be placed on the  - attention should be drawn to the environmental aspects of battery disposal.
25En SPECIFICATIONThe FCC Wants You to KnowFCC STATEMENTThis device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:1. This device may not cause harmful interference, and2. This device must accept any interference received, including interference that may cause undesired could void the user's authority to operate the equipment.Panel Size 49.5 inch diagonally Display Type LEDPanel Technology TFTPanel 60 Hz Vs. 120 Hz 60 HzDisplay Resolution 3840 x 2160HDMI Support 3840 x 2160 60HzPanel Resolution 3840 x 2160Aspect Ratio 16:9Dynamic Contrast Ratio-Panel 3500~5000:1Response Time (G To G) 9.5 msLamp Life (Typ. Hours) 30,000 hoursHorizontal Viewing Angle (At CR>10) 178Vertical Viewing Angle (At CR>10) 178Wall-mount(LxW-mm) 200*200 VESA(mm)NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:1. Reorient or relocate the receiving antenna.2. Increase the separation between the equipment and receiver.3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.4. Consult the dealer or an experienced radio/TV technician for help.FCC Radiation Exposure StatementThis equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.
26En If you want to know about these APP information or get more service. Please refer to following content.t You can call the following telephone for more help: 866-579-7172 If y our m atter is r egarding c ustomer service, p lease r efer t o f or alternative contact information.t YouTube You can browse the following website for more help: https://productforums.google.com/forum/#!categories/youtube/smart-tvst VUDU You can call the following telephone for more help: 888-554-8838 t Pandora You can send E-mail to Pandora for more help: pandora-support@pandora.comt AccuWeather You can send E-mail to AccuWeather for more help: CustomerService@AccuWeather.comPlease call Westinghouse E lectronics a t (800) 701-0680 f or t he l ocations o f the nearest Westinghouse Electronics service center or to obtain in-home services. OTT APP SERVICE OBTAINING WARRANTY SERVICE

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