Shenyang Tongfang Multimedia Technology WG65UX410 LED TV User Manual

Shenyang Tongfang Multimedia Technology Co., Limited LED TV

Contents

Users Manual

1
Important Safety Instructions 2
Safety Information 3
9
24
26
27
28
29
Preparations 4
What is Included
Front View
Rear View
Installing the Stand
Removing the Stand for Wall-Mounting
Wall-Mounting Screws
Remote Control
Connecting External Devices
Customizing TV Settings 10
Turning On/Off Your TV
Remote Pairing
Setup Wizard
Inputs
Volume Adjustment
Get The Most Out Of Your Element Voice Remote With Google Assistant
Home Page
TV
Channels
TV Options
Settings
Network
Picture
Sound
Storage & reset
Date & time
Accessibility
Security & resrictions
Parental Control
Troubleshooting
Maintaining
Obtaining Warranty Service
CONTENTS
2
• Read these instructions – All the safety and
operating instructions should be read before this
product is operated.
• Keep these instructions – The safety and
operating instructions should be retained for future
reference.
• Heed all warnings – All warnings on the
appliance and in the operating instructions should
be adhered to.
• Follow all instructions – All operating and use
instructions should be followed.
• Do not use this apparatus near water – The
appliance should not be used near water or
moisture – for example, in a wet basement or near
a swimming pool, and the like.
• Clean only with dry cloth.
• Do not block any ventilation openings. Install in
accordance with the manufacturer’s instructions.
• Do not install near any heat sources such
as radiators, heat registers, stoves, or other
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• Do not defeat the safety purpose of the polarized
or grounding-type plug. A polarized plug has two
blades with one wider than the other. A grounding-
type plug has two blades and a third grounding
prong. The wide blade or the third prong are
provided for your safety. If the provided plug does
not fit into your outlet, consult an electrician for
replacement of the obsolete outlet.
• Protect the power cord from being walked on
or pinched particularly at plugs, convenience
receptacles, and the point where they exit from
the apparatus.
• Only use attachments/accessories specified by
the manufacturer.
• Use only with the cart, stand, tripod, bracket, or
WDEOHVSHFL¿HGE\ WKHPDQXIDFWXUHURU VROGZLWK
the apparatus. When a cart is used, use caution
when moving the cart/apparatus combination to
avoid injury from tip-over.
• Unplug this apparatus during lightning storms or
when unused for long periods of time.
• 5HIHUDOOVHUYLFLQJ WRTXDOL¿HGVHUYLFHSHUVRQQHO
Servicing is required when the apparatus has
been damaged in any way, such as the power-
supply cord or plug is damaged, liquid has been
spilled or objects have fallen into the apparatus,
the apparatus has been exposed to rain or
moisture, does not operate normally, or has been
dropped.
• Please keep the unit in a well-ventilated
environment.
WARNING: To reduce the risk of fire or electric
shock, do not expose this apparatus to rain or
moisture. The apparatus should not be exposed
WRGULSSLQJRUVSODVKLQJ 2EMHFWV¿OOHGZLWKOLTXLGV
such as vases should not be placed on apparatus.
WARNING: The batteries shall not be exposed to
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WARNING: The main plug is used as disconnect
device, the disconnect device shall remain readily
operable.
WARNING: To reduce the risk of electric shock, do
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personnel.
This lightning flash with arrowhead
symbol within an equilateral triangle
is intended to alert the user to
the presence of non-insulated “dangerous voltage”
within the product’s enclosure that may be of
sufficient magnitude to constitute a risk of electric
shock. The exclamation point within an
equilateral triangle is intended to
alert the user to the presence of
important operating and maintenance instructions in
the literature accompanying the appliance.
This equipment is a Class II or double
insulated electrical appliance. It
has been designed in such a way
that it does not require a safety connection to
electrical earth.
This product contains electrical or
electronic materials. The presence of
these materials may,if not disposed of
properly, have potential adverse effects
on the environment and human health.
Presence of this label on the product means it
should not be disposed of as unsorted waste and
must be collectedseparately. As a consumer, you
are responsible for ensuring that this product is
disposed of properly.
The terms HDMI and HDMI High
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and the HDMI Logo are trademarks or
registered trademarks of HDMI Licensing
Administrator, Inc in the United States and
other countries.
RISQUE DE CHOC ELECTRIQUE NE
PAS OUVRIR
Licensing and Patent Information
This WESTINGHOUSE product may be covered by one or more U.S. and foreign patents and patent applica tions.
IMPORTANT SAFETY INSTRUCTIONS
3
To ensure reliable and safe operation of this equipment, please read carefully all the instructions in this user
guide, especially the safety information below.
Electrical Safety
• The TV set should only be connected to a main power supply with voltage that matches the label at the
rear of the product.
• To prevent overload, do not share the same power supply socket with too many other electronic
components.
• Do not place any connecting wires where they may be stepped on or tripped over.
• Do not place heavy items on any connecting wire, which may damage the wire.
• Hold the main plug, not the wires, when removing from a socket.
• During a thunderstorm or when not in using the television for long periods, turn off the power switch on
the back of the television.
• Do not allow water or moisture to enter the TV or power adapter. Do NOT use in wet, moist areas, such
as bathrooms, steamy kitchens or near swimming pools.
• Pull the plug out immediately, and seek professional help if the main plug or cable is damaged, liquid
is spilled onto the set, if the TV set accidentally exposed to water or moisture, if anything accidentally
penetrates the ventilation slots or if the TV set does not work normally.
• Do not remove the safety covers. There are no user serviceable parts inside. Trying to service the unit
this apparatus.
• To avoid a battery leakage, remove batteries from the remote control, when the remote is not use for
long period, or when the batteries are exhausted.
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• )RUEHVWUHVXOWVXVHW\SH$$$H[DPSOHDONDOLQHFDUERQ]LQFHWFEDWWHULHV
• Install only new batteries of the same type in your product.
• Failure to insert batteries in the correct polarity, as indicated in the battery compartment, may shorten the
life of the batteries or cause batteries to leak.
• Do not mix old and new batteries.
• 'RQRWPL[$ONDOLQH 6WDQGDUG&DUERQ=LQFRU 5HFKDUJHDEOH1LFNHO&DGPLXPRU 1LFNHO0HWDO
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• Batteries should be recycled or disposed of as per state and local guidelines.
• Do not attempt to recharge disposable batteries.
• Do not short circuit battery terminals.
• Keep away from children.
Physical Safety
• Do not block ventilation slots in the back cover. You may place the TV in a cabinet, but ensure at least
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• Do not tap or shake the TV screen, or you may damage the internal circuits. Take good care of the
remote control.
• 7RFOHDQWKH79XVHDVRIWGU\FORWK'RQRWXVHVROYHQWVRUSHWUROHXPEDVHGÀXLGV
• Do not install near any heat sources such as radiators, heat registers, stoves or other apparatus (including
DPSOL¿HUVWKDWSURGXFHKHDW
• Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two
blades with one wider than the other. A grounding type plug has two blades and a third grounding prong,
WKHZLGHEODGHRUWKHWKLUGSURQJLVSURYLGHGIRU\RXUVDIHW\,IWKHSURYLGHGSOXJGRHVQRW¿WLQWR\RXU
outlet, consult an electrician for replacement of the obsolete outlet.
• Protect the power cord from being walked on or pinched particularly at plugs.
• Unplug the apparatus during lightning storms or when unused for long periods.
• 5HIHUDOOVHUYLFLQJWRDTXDOL¿HGVHUYLFHSHUVRQQHO6HUYLFLQJLVUHTXLUHGLIWKHDSSDUDWXVGRHVQRW
operate normally or if the apparatus, including the power supply cord or pulg, has been damaged in any
way.
• Servicing is also required if liquid has been spilled, or objects have fallen into the apparatus; when the
apparatus has been exposed to rain or moisture; or if the apparatus has been dropped.
• Always connect your television to a power outlet with protective ground connection.
• 0LQLPXPFPGLVDQFHVDURXQGWKHDSSDUDWXVIRUVXI¿FLHQWYHQWLODWLRQ
• The ventilation should not be impeded by covering the ventilation openings with items, such as
newspapers, table-cloths, curtains, etc.
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• Attention shouId be drawn to the environmental aspects of battery disposal.
SAFETY INFORMATION
4
What is Included
PREPARATION
TV SetRemote Control with Batteries
User Manual Quick Connect Guide
User Manual Quick
Connect
Guide
Warranty
Card
Warranty Card
TV Stand Four Screws
5
PREPARATION
Front View
• Switch the TV between On / Standby mode.
• CH +/-
Press to select a channel.
• VOL +/-
Press to adjust the volume.
• MENU
Display the OSD (on screen display) menu.
• SOURCE
Press to select among different input signal sources.
• POWER Indicator
Illuminate blue when the TV is turned on. Illuminate red when the TV is in standby
mode.
• IR (Infrared Receiver)
Receive IR signals from the remote control.
6
PREPARATION
Rear View
1.Power Cord
Connect to AC power outlet.
2.USB Input
Connect to a USB storage device to play
3.Headphone output
Connect to the Headphones.
4.LAN
Network connection port.
5. Optical Output
Connect a digital sound system to this
jack.
6. COMPONENT/AV Input
Connect to AV devices with composite/
component (Y/Pb/Pr) video and audio
output sockets. COMPOSITE VIDEO and
COMPONENT(Y/PB/PR) share with AUDIO IN (L/
R).
7. Antenna Input (75Ω VHF/UHF)
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8.HDMI Inputs
input device.
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6
2
8
7
Installing the Stand
1. surface to avoid damages and scratches.
2. Fix the Left Base Stand to the main unit
using 2pcs provided screws.
3. Fix the Right Base Stand to the main unit
using 2pcs provided screws.
Removing the Stand for Wall-Mounting
1. surface to avoid damages and scratches.
2. Untighten the 4 pcs screws holding the
stand assembly and remove them.
3. Attach the wall-mount bracket to the TV
using the mounting holes on the back of
the TV. Mount this TV according to the
instructions included in the wall-mount
bracket.
Wall-Mounting Screws
• Mount the VESA bracket using 4 PCS M8*12 isometric threaded screws (not included).
accordance with the installation instruction.
WARNING:
Never place a television set in an unstable location. A television set may fall, causing serious
personal injury or death. Many injuries, particularly to children, can be acoided by taking
simple precautions such as:
• Using cabinets or stands recommended by the manufacturer of the television set.
• Only using furniture that can safely support the television set.
• Ensuring the television set is not overhanging the edge of the supporting furniture.
• Not placing the television set on tall furniture(for example, cupboards or bookcases) without
anchoring both the furniture and the television set to a suitable support.
• Not placing the television set on cloth or other materials that may be located between the
television set and supporting furniture.
• Attention should be drawn to the environmental aspects of battery disposal.
• Educating children about the dangers of climbing on furniture to reach the television set or
its controls.
If your existing television set is being retained and relocated, the same considerations as
above should be applied.
PREPARATION
8
Remote Control
PREPARATION
Voice Remote with Google Assistant
9
CONNECTING EXTERNAL DEVICES
10
CUSTOMIZING TV SETTINGS
Turning On/Off Your TV
• Connect the power cord to the power socket after you have completed all the physical
connections. At this stage, the TV will enter Standby Mode and the white LED indicator will
illuminate.
• In Standby Mode, press the button on the main unit or on the remote control to turn the
TV on.
• You can control your Android TV using the the included remote, the Android TV Remote app,
or the directional controller on the back of the TV. Download the Android TV Remote App to
your iOS or Android device by visiting the appropriate app store for your device.
The POWER button on the main unit or on the remote control can only
switch the TV into standby. To completely turn off the TV, please disconnect
the power cord from the power socket.
Remote Pairing
• Once you’ve connected your devices to
your television and plugged it in, insert
the included AAA batteries into the back
of the remote and press the “power”
button on the remote. Your television will
start and after press and hold the
button on your remote for 10 seconds you
will be prompted to pair your remote with
your television. Pairing your remote to
your television is necessary because the
remote uses Bluetooth to send most button
commands and voice commands to your
television.
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remove and reinsert the batteries in your
remote. If your remote doesn’t pair with
your TV press and hold the button on
your remote for 10 seconds while your
television is searching for your remote.
• Once you’ve paired your remote, follow the
on-screen instructions to set up your TV.
11
CUSTOMIZING TV SETTINGS
Setup Wizard
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the "Navigation" buttons to highlight and select your desired mode and press "Select" to
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12
CUSTOMIZING TV SETTINGS
Inputs
• Press Navigation buttons on the remote control to display the Inputs menu, then use the
Navigation buttons to cycle among the different inputs: Antenna/HDMI1/HDMI2/HDMI3/
Compositie/Component/Channels, then use the Navigation buttons to highlight the desired
the Inputs menu and press SelectWRFRQ¿UP
• Press the VOL+/- buttons on the main unit or on the remote control to adjust the volume.
• If you wish to switch the sound off, press and hold the VOL- button on your remote to 0.
Volume Adjustment
Get The Most Out of Your Element Voice Remote With Google Assistant
Connect to the Internet and sign in with your Google account
Connect your TV to the Internet and sign in with your Google account to use voice commands with your
voice remote and to enjoy thousands of movies, shows, and games from Google Play, You Tube and your
favorite apps. Voice search and personalized recommendations mean more time being entertained and less
time hunting for something good.
About your Element Voice Remote with Google Assistant
Simply press and hold the Voice button and speak. Release the button when you are done speaking.
You can use your voice to change channels or search for movies, TV shows, actors, directors, apps, games,
and more.
Simply say:
• Play Stranger Things
• Show me some popular action movies from 2016
• You Tube
• What is the weather like in New York?
To learn more about voice commands you can use with your Element voice remote with Google Assistant,
visit https://support.google.com/assistant/answer/7540545.
ANDROID TV REMOTE CONTROL APP
Use your Android phone or tablet as a remote for your Android TV. Easily switch between d-pad and
touchpad modes to navigate content and play games on your Android TV device. Tap the mic to start a voice
search, or use the keyboard to input text on Android TV.
To learn more about using your phone or tablet as a remote control for Android TV, visit https://support.
google.com/androidtv/answer/6122465?hl=en.
13
CUSTOMIZING TV SETTINGS
Home Page
TV
• Press button to display the home page, then use the Navigation buttons to highlight TV
under Apps and press SelectWRFRQ¿UP6HOHFWEHWZHHQ&KDQQHOVDQG79RSWLRQV
• Press button on the remote to display the home page. Then use the Navigation buttons
WRVHOHFWWKHKRPHSDJH5HFRPPHQGHGFRQWHQWV)HDWXUHGDSSV$SSV,QSXWV6HWWLQJV
and press Select to enter. Use the Navigation buttons to select the desired APP and
press Select EXWWRQWRYLHZ2USUHVVWKHKRWNH\<RX7XEH1(7)/,;*RROJH3OD\RQWKH
remote control to enter the desired APP directly. You could download more apps and games
from Google Play Store. For full listing of available Apps, please visit:
https://play.google.com/store/apps/collection/promotion_3000e26_androidtv_apps_all?hl=en.
14
CUSTOMIZING TV SETTINGS
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possible viewing options. The EPG supplies information such as programme listings, start
and end times for all available. In addition, detailed information about the programme is often
available in EPG (the availability and amount of programme information will vary,depending on
WKHSDUWLFXODUEURDGFDVW7KLVIXQFWLRQFDQRQO\EHXVHGZKHQWKHLQIRUPDWLRQLVEURDGFDVWE\
the broadcasting companies.The EPG displays the programme details for the next 7 days.
Channels
1. Press Select button on the remote control to select the Programme Guide.
2. Use the Navigation buttons to select the station you wish to watch or listen to, then press
the Select button to tune to that station.
15
CUSTOMIZING TV SETTINGS
TV Options
Advanced Option You can also change the advanced option settings,for example Inputs
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Note: With a different input source, the advanced option may differ.
Closed captions Allows you to turn closed captioning of audio on or off, select analog
or digital modes, or personalize the captioning style.
Display mode Select display mode:
Standard/Auto/Wide/Zoom/Just scan
Multi-audio A variety of voice narration.
Get more channels Get more channels from Google play
My favorite Set the selected channel as a favorite channel.
Settings Setting channel and parental controls
• Press button to display the home page, then use the Navigation buttons to highlight TV
under Apps and press SelectWRFRQ¿UPWKHQXVHthe Navigation buttons to highlight the
desired TV options and press SelectWRFRQ¿UP
16
CUSTOMIZING TV SETTINGS
Settings
• Press Navigation buttons on the remote control to display the settings menu, then use the
Navigation buttons to highlight the desired settings and press SelectWRFRQ¿UP
17
CUSTOMIZING TV SETTINGS
Network
Wi-Fi WIFI switch
WIFI link
See all Display all the available
networks
Other options More settings network option.
Connect via
WPS Connect WPS network
Add new
network Add more new networks
• Press to display the home page, use
the Navigation buttons to highlight Settings
and press SelectWRFRQ¿UP7KHQ8VHWKH
Navigation buttons to select Network to
enter and adjust each option setting.
18
CUSTOMIZING TV SETTINGS
Picture
Picture Mode Cycle among picture modes:
Dynamic/Standard/Movie/
User/PC Mode.
Brightness Increase or decrease the
amount of white in the picture.
Contrast Adjust the difference between
light and dark levels in the
pictures.
COLOR Control the color intensity.
Sharpness Adjust crispness level in
edges between light and dark
areas of the picture.
Color
Temperature
Cycle among color
temperatures: Cool / Normal /
Warm / User.
Open HDR On/Off
• Press to display the home page, use
the Navigation buttons to highlight Settings
and press SelectWRFRQ¿UP7KHQ8VHWKH
Navigation buttons to select Picture to enter
and adjust each option setting.
19
CUSTOMIZING TV SETTINGS
Sound
• Press to display the home page, use
the Navigation buttons to highlight Settings
and press SelectWRFRQ¿UP7KHQ8VHWKH
Navigation buttons to select Sound to enter
and adjust each option setting.
Sound mode Allow the selection of an audio-
enhancement technique:
Standard/Music/Movie/User.
Low Pitch Control the relative intensity of
lower-pitched sounds.
High Pitch Control the relative intensity of
higher-pitched sounds.
Equalizer Sound effects
Balance Adjust the relative volume
of the speaker in a multiple
speaker system.
AVC Turn On/Off to automatically
control volume levels.
Audio
Description The voice for the blind person
tells the motion of the audio
AD Volume The volume for the sound of a
blind person
20
CUSTOMIZING TV SETTINGS
Storage & reset
Internal shared
storage Display Internal shared storage
Factory date
reset Select to reset the Factory date
setting.
• Press to display the home page, use
the Navigation buttons to highlight Settings
and press Select to confirm. Then Use
the Navigation buttons to select Storage
& reset to enter and adjust each option
setting.
CUSTOMIZING TV SETTINGS
21
CUSTOMIZING TV SETTINGS
Date & time
Automatic date
& time Automatic date and time.
Set date Set the system date
Set time Set the system timer
Set time zone Select a Time Zone
Use 24-hour
format Select 24-hour format.
• Press to display the home page, use
the Navigation buttons to highlight Settings
and press SelectWRFRQ¿UP7KHQ8VHWKH
Navigation buttons to select Date & time to
enter and adjust each option setting.
22
CUSTOMIZING TV SETTINGS
Accessibility
Captions Display Captions
High contrast
text Display High contrast text
TalkBack Setting TalkBack On/Off
Switch Access Switch Access is On/Off
Text to speech Text change to speech
• Press to display the home page, use
the Navigation buttons to highlight Settings
and press SelectWRFRQ¿UP7KHQ8VHWKH
Navigation buttons to select Accessibility to
enter and adjust each option setting.
23
CUSTOMIZING TV SETTINGS
Security & restrictions
Unknown
sources
Allow installation of apps from
sources other than the Google
Play Store.
Verify apps Disallow or warn before
installation of apps that may
cause harm
Restricted
3UR¿OH Keep secret
Create
restricted
SUR¿OH
Create keep secret
• Press to display the home page, use
the Navigation buttons to highlight Settings
and press SelectWRFRQ¿UP7KHQ8VHWKH
Navigation buttons to select Security &
restrictions to enter and adjust each option
setting.
• NOTE: Other settings also see the actual operation of the TV
24
PARENTAL CONTROL
Press the MENU button on the main unit or press the on the remote control and then
press the Navigation buttons to highlight Live TV and press SelectWRFRQ¿UP/LYH79 !
6HWWLQJV!3DUHQW&RQWURO8VHNavigation buttons to select 4-digit password to enter
the LOCK menu. If used, this option feature can "block'' undesirable programming from
appearing on the TV. Parental Control offers the user a wide variety of options and settings
that restrict or "block'' the programming that can appear on the TV. Parental Control allows
the user the capability of defining which program rating they consider acceptable to the
younger more sensitive viewer. It can be preset and turned either on or off by the user
ZKRVSHFL¿HVWKHVHFUHWQXPEHUFRGHWKHSDVVZRUG7KHQXPEHURIKRXUVEORFNHGDUH
specified. General audiences and children blocks should be both programmed into the
79VPHPRU\9LHZHUUDWLQJVDUHVSHFL¿HGIRUERWK79DQGWKHPRWLRQSLFWXUH,QGXVWU\ERWK
rating systems should be used, for complete coverage. The ratings are based on the ages
of children.
Overview
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a rating for MPAA, from the selections below,as well as ratings from the TV Parental
Guidelines Rating Systems below, using the Age Block option for General Audiences, and
for children. In addition to those, you may wish to add additional restrictions from the content
block menu, and submenus examples below.
Things to Consider before Setting up Parental Control
Determine which rating you consider acceptable to the viewer. (For example,if you choose
TV-PG, more restrictive ratings will be automatically blocked; the viewer will not be able to
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source entirely? (Blocks the signal sent by the equipment, such as VCR, connected to the
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program "Content" based on individual parameters such as: Strong Dialog, Bad Language,
Sex Scenes,Violence Scenes, or Fantasy. Violent Scenes; in Content Blk option. Select a
secret password, in the Set Password option, using the numbers keys on the remote control.
Do not forget the password, it is the only way you can access the Parental Control menu
and change rating selections, or turn Parental Control off.Do you want the Parental Control
to be active at all times? If not, you can turn it on or off with the Lock On/Off option.
• You can set different Parental Control viewing restrictions for general audiences and for
children, both can be active at the same time.
• Simply specifying one content block such as Sex Scenes, will not automatically restrict
the programming that appears from the video sources.
• Even If you choose to leave the AUX Inputs unblocked, the ratings you specify will
automatically restrict the programming that appears from the video sources.
• You can not disable Parental Control by disconnecting the TV from power. Block hours will
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25
Motion Picture Association of America (MPAA) Rating System
Grade Meaning
GGeneral Audiences Content not offensive to most viewers.
PG Parental Guidance
Suggested Content is such that parents may not want
their children to view the program.
PG-13 Parents Strongly
Cautioned
Program is inappropriate for pre-teens, with a
greater degree of offensive material suggested
than a PG rated program.
RRestricted Not for children under 17, strong element of
sex and/or violence.
NC-17 No children under
age 17 Not for children under 17 under any
circumstances. Strong sexual content.
XHard Core Films Same as NC-17 rating.
No Rating No Rating MPAA Not Rated
TV Parental Guideline Rating System
Grade Meaning
TV-Y All Children Content not offensive to most viewers.
TV-Y7 Directed to Older
Children Considered suitable for children over 7, may
contain fantasy violence scenes.
TV-G General Audience Considered suitable for all audience; children
may watch unattended.
TV-PG Parental Guidance
Suggested
Suggested unsuitable for younger children,
may contain suggestive language, bad
language, sex and violence scenes.
TV-14 Parents Strongly
Cautioned
unsuitable for children under 14, may contain
strong language, bad language, sex and
violence scenes.
TV-MA Mature Audience
Only Adults only, may contain strong language, bad
language, sex and violence scenes.
• Canadian English is used throughout all English-speaking Canada (E, C, C8+, G, PG, 14+, 18+).
• Canadian French is used in Quebec (E, G, 8 ans+, 13 ans+, 16 ans+, 18 ans+)
• The V-Chip will automatically block certain categories that are "more restrictive". If you block TV-Y
category, then TV-Y7 will be automatically blocked. Similarly, if you block TV-G category, then all the
categories in the "young adult" will be blocked (TV-G, TV-PG, TV-14 and TV-MA).
• TV-NO: The channel is not locked.
PARENTAL CONTROL
26
If your TV does not operate normally or cannot be turned on, please check the following
troubleshooting questions. Remember also to check any other connected electronic device,
such as a DVD or Blu-ray player to pinpoint the problem. If the TV still fails to operate
normally, please contact technical support.
The TV does not operate properly
The TV does not respond
when pressing any buttons
• The TV may freeze up during use. Disconnect the power cord from
the power socket for a few minutes. Reconnect the power cord and
try to operate it again as usual.
TV cannot be switched on • Check that the TV is connected to the power supply.
• Make sure all connected AV devices are switched off before switching
on your TV.
The remote control does not
work
• Check to see if there are any objects between the TV and the remote
control causing an obstruction. Ensure that you are pointing the
remote control directly at the TV.
• Ensure that the batteries are installed with the correct polarity (+ to +,
WR
• Install new batteries.
Power is suddenly turned off • Check the power of the TV. The power supply maybe interrupted.
• Check if the sleep timer is set.
• Check whether the Auto Standby is activated.
The video function does not work
No picture & no sound • Check whether the TV is switched on.
• Try another channel. The problem may be caused by the broadcaster.
Picture appears slowly after
switching on
• This is normal; the image is muted during the TV startup process.
Please contact your service centre if the picture has not appeared
after 5 minutes.
No or poor color or poor
picture
• Adjust the settings in the Picture menu.
• Try another channel. The problem may be caused by the broadcaster.
• Check if video cables are connected properly.
Horizontal/Vertical bar or
picture shaking • Check for local interference such as an electrical appliance or power
tool.
Poor reception on some
channels
• The station or cable channel may be experiencing problems; tune to
another station.
• Station signal may be weak, reposition the antenna for better
reception.
• Check for sources of possible interference.
Lines or streaks in pictures • &KHFNDQWHQQDFKDQJHWKHSRVLWLRQRIWKHDQWHQQD
No pictures when connecting
HDMI • Check if the input source is HDMI1/HDMI2/HDMI3.
Pictures appear in wrong
ratio • Adjust the Aspect Ratio settings in the SETUP menu or press the
ASPECT button on the remote control.
The audio function does not work
Picture OK but no sound • Press the VOL +/- buttons.
• Sound muted? Press the MUTE button.
• Try another channel. The problem may be caused by the broadcaster.
No output from one of the
speakers • Adjust the Balance settings in the AUDIO menu.
Unusual sound from inside
the TV
• A change in ambient humidity or temperature may result in an unusual
noise when the TV is switched on or off and does not indicate a fault
with the TV.
No sound when connecting
HDMI • Check if the input source is HDMI1/HDMI2/HDMI3.
Audio noise • Keep the RF coaxial cable away from the other connected cables.
TROUBLESHOOTING
27
TROUBLESHOOTING
Password
Lost password • Select the SET PASSWORD setting in the LOCK menu, then enter
the following master password “8899”. The master password clears
your previous password and allows you to enter a new password.
There is a problem in PC mode
The signal is out of range
(invalid format) • Adjust the resolution, horizontal frequency, or vertical frequency.
Vertical bar or stripe on
background & Horizontal
Noise & Incorrect position • 8VH$XWRFRQ¿JXUHVRUDGMXVWFORFNSKDVHRU+9SRVLWLRQ
Screen color is unstable or
show a single color • Check the signal cable.
• Reinstall the PC video card.
If the WIFI connection fails or APP has connection issue, please check the following
troubleshooting questions.
WIFI connection fails
• Check signal strength for WIFI connection, the TV may be too far
away from WIFI router.
• Check "authentication" setting.
• Make sure password is entered with correct upper or lower case
letters.
• Check if TV is connected correctly.
• Try powering off and unplugging TV to reset TV.
• Try resetting the WIFI router, and also check for interference or WIFI
channel problems.
Problems with video
streaming • Check if internet connection is fast enough for streaming HD or 4K
videos.
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Maintaining
• Do not use your TV in areas that are too hot or too cold, because the cabinet may warp or
the screen may malfunction. Your TV works best in temperatures that are comfortable to
you.
• 6WRUDJHWHPSHUDWXUHVDUHWR)WR&
• :RUNLQJWHPSHUDWXUHVDUHWR)WR&
• Do not place your TV in direct sunlight or near a heat source.
• Always connect your television to a power outlet with protective ground connection.
• 0LQLPXPFPGLVWDQFHVDURXQGWKHDSSDUDWXVIRUVXI¿FLHQWYHQWLODWLRQ
• The ventilation should not be impeded by covering the ventilation openings with items, such
as newspapers, table-cloths, curtains, etc.
• 1RQDNHGÀDPHVRXUFHVVXFKDVOLJKWHGFDQGOHVVKRXOGEHSODFHGRQWKHDSSDUDWXV
• Attention should be drawn to the environmental aspects of battery disposal.
28
Panel Size 64.5 inch diagonally
Display Type LED
Panel Technology TFT
Panel 60 Hz Vs. 120 Hz 60 Hz
Display Resolution 2160P
HDMI Support Up to 4K
Panel Resolution 3840 x 2160
Aspect Ratio 16:9
Channel Range UHF: 14~69
Contrast Ratio-Panel 3200~4000:1
Brightness(Centre Typ.) Cd/M² 220~270
Response Time (G To G) 9.5 ms
Lamp Life (Typ. Hours) >30,000 hours
Horizontal Viewing $QJOH$W&5 178
Vertical Viewing $QJOH$W&5 178
TV System ATSC/NTSC
Channel Range VHF: 2~13
Channel Range CAVT: 1~135
Tuner Type Frequency synthesized
Storage Space 16 GB
2 GB memory
Wall-mount(LxW-mm) 400*200 VESA(mm)
SPECIFICATION
The FCC Wants You to Know
FCC STATEMENT
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired
could void the user's authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
1. Reorient or relocate the receiving antenna.
2. Increase the separation between the equipment and receiver.
3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
4. Consult the dealer or an experienced radio/TV technician for help.
FCC Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This
equipment should be installed and operated with minimum distance 20cm between the radiator & your body.
Operations in the 5.15-5.25GHz band are restricted to indoors usage only.
The product integrates a transmitting antenna and does not allow replacement
29

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