Siemens ITP1000 Industrial Tablet User Manual SIMATIC ITP1000
Siemens AG Industrial Tablet SIMATIC ITP1000
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Preface Overview SIMATIC Safety notes Industrial PC Tablet SIMATIC ITP1000 Commissioning the device Devise functions and operating the device Device maintenance and repair Technical specifications Technical Support Labels and symbols Abbreviations Operating Instructions 01/2017 A5E37340160-AA Legal information Warning notice system This manual contains notices you have to observe in order to ensure your personal safety, as well as to prevent damage to property. The notices referring to your personal safety are highlighted in the manual by a safety alert symbol, notices referring only to property damage have no safety alert symbol. These notices shown below are graded according to the degree of danger. DANGER indicates that death or severe personal injury will result if proper precautions are not taken. WARNING indicates that death or severe personal injury may result if proper precautions are not taken. CAUTION indicates that minor personal injury can result if proper precautions are not taken. NOTICE indicates that property damage can result if proper precautions are not taken. If more than one degree of danger is present, the warning notice representing the highest degree of danger will be used. A notice warning of injury to persons with a safety alert symbol may also include a warning relating to property damage. Qualified Personnel The product/system described in this documentation may be operated only by personnel qualified for the specific task in accordance with the relevant documentation, in particular its warning notices and safety instructions. Qualified personnel are those who, based on their training and experience, are capable of identifying risks and avoiding potential hazards when working with these products/systems. Proper use of Siemens products Note the following: WARNING Siemens products may only be used for the applications described in the catalog and in the relevant technical documentation. If products and components from other manufacturers are used, these must be recommended or approved by Siemens. Proper transport, storage, installation, assembly, commissioning, operation and maintenance are required to ensure that the products operate safely and without any problems. The permissible ambient conditions must be complied with. The information in the relevant documentation must be observed. Trademarks All names identified by ® are registered trademarks of Siemens AG. The remaining trademarks in this publication may be trademarks whose use by third parties for their own purposes could violate the rights of the owner. Disclaimer of Liability We have reviewed the contents of this publication to ensure consistency with the hardware and software described. Since variance cannot be precluded entirely, we cannot guarantee full consistency. However, the information in this publication is reviewed regularly and any necessary corrections are included in subsequent editions. Siemens AG Division Digital Factory Postfach 48 48 90026 NÜRNBERG GERMANY A5E37340160-AA Ⓟ 12/2016 Subject to change Copyright © Siemens AG 2017. All rights reserved Preface Purpose of this documentation These operating instructions contain all the information you need for commissioning and operating the SIMATIC ITP1000. It is intended both for testing/debugging personnel who commission the device and connect it with other units (automation systems, further programming devices), as well as for service and maintenance personnel who install expansions or carry out fault/error analyses. Validity of this documentation This documentation applies to all the variants of the SIMATIC ITP1000 and relates to devices supplied as of January 2017. Position in the information scheme These operating instructions are available on supplied USB flash drive "Documentation and Drivers". For supplementary instructions on how to handle the software, please refer to the corresponding manuals. Conventions The term "device" is sometimes used to refer to the SIMATIC ITP1000 product in this documentation. History Currently released versions of this operating manual: Issue Comment 01/2017 First edition SIMATIC ITP1000 Operating Instructions, 01/2017, A5E37340160-AA Table of contents Preface ...................................................................................................................................................... 3 Overview.................................................................................................................................................... 7 1.1 1.1.1 1.1.2 1.1.3 1.1.4 Product description .................................................................................................................. 7 Overview .................................................................................................................................. 7 Application areas ..................................................................................................................... 8 Highlights ................................................................................................................................. 8 Features ................................................................................................................................... 9 1.2 1.2.1 1.2.1.1 1.2.1.2 1.2.1.3 1.2.1.4 1.2.1.5 1.2.1.6 1.2.2 1.2.2.1 1.2.2.2 1.2.3 Design of the device .............................................................................................................. 11 Exterior design ....................................................................................................................... 11 Front ....................................................................................................................................... 11 Back ....................................................................................................................................... 12 Top view ................................................................................................................................. 12 Bottom view............................................................................................................................ 13 Left view ................................................................................................................................. 13 Right view............................................................................................................................... 14 Operator controls ................................................................................................................... 15 On/off button .......................................................................................................................... 15 Buttons ................................................................................................................................... 15 Status displays ....................................................................................................................... 16 1.3 Layout of the docking station ................................................................................................. 17 1.4 Accessories ............................................................................................................................ 19 Safety notes ............................................................................................................................................. 20 2.1 General safety instructions .................................................................................................... 20 2.2 Safety note on barcode reader and RFID reader .................................................................. 24 2.3 Safety guidelines for transport ............................................................................................... 24 2.4 Notes about usage ................................................................................................................. 25 Commissioning the device ....................................................................................................................... 26 3.1 3.1.1 3.1.2 Preparations ........................................................................................................................... 26 Checking delivery ................................................................................................................... 26 Noting the device identification data ...................................................................................... 26 3.2 General information on commissioning ................................................................................. 27 3.3 3.3.1 3.3.2 Power supply.......................................................................................................................... 28 Notes on battery operation..................................................................................................... 28 Connecting the power supply................................................................................................. 31 3.4 Switching on the unit .............................................................................................................. 34 3.5 Operating modes ................................................................................................................... 35 3.6 Connecting peripheral devices............................................................................................... 36 SIMATIC ITP1000 Operating Instructions, 01/2017, A5E37340160-AA Table of contents Devise functions and operating the device .............................................................................................. 38 4.1 4.1.1 4.1.2 4.1.3 4.1.4 4.1.5 4.1.6 4.1.7 Notes on operation..................................................................................................................38 Operating the device ...............................................................................................................38 Charging the device ................................................................................................................39 Configuring the device ............................................................................................................40 Using barcode reader .............................................................................................................40 Use RFID reader .....................................................................................................................42 Using SD cards and multimedia cards....................................................................................42 Using camera ..........................................................................................................................43 4.2 Connecting the device to systems and networks ...................................................................44 4.3 Intel Active Management Technology.....................................................................................45 4.4 Trusted Platform Module (TPM) .............................................................................................46 4.5 4.5.1 4.5.2 WLAN and Bluetooth ..............................................................................................................47 General information about WLAN and Bluetooth ...................................................................47 Safety notices for WLAN and Bluetooth operation .................................................................48 Device maintenance and repair ............................................................................................................... 49 5.1 Maintaining and caring for the touch screen. ..........................................................................49 5.2 Replacement interval ..............................................................................................................50 5.3 5.3.1 5.3.2 5.3.3 5.3.4 Installing and removing hardware ...........................................................................................50 Replacing rechargeable battery ..............................................................................................50 SSD kit ....................................................................................................................................52 Change SSD ...........................................................................................................................53 Replacing the backup battery .................................................................................................53 5.4 5.4.1 5.4.2 5.4.3 5.4.4 5.4.5 5.4.6 5.4.7 Reinstalling the software .........................................................................................................54 Installing drivers and software ................................................................................................54 Reinstalling the operating system ...........................................................................................55 Restoring the delivery state ....................................................................................................56 Updating the operating system ...............................................................................................57 Installing Windows 7 ...............................................................................................................58 Setting up partitions in Windows 7..........................................................................................60 Setting up the language selection using the Multilanguage User Interface (MUI) .................61 5.5 Backing up data ......................................................................................................................62 5.6 Recycling and disposal ...........................................................................................................62 Technical specifications ........................................................................................................................... 63 6.1 Certificates and approvals ......................................................................................................63 6.2 6.2.1 6.2.2 Directives and declarations .....................................................................................................64 Guidelines and declarations ...................................................................................................64 ESD Guidelines.......................................................................................................................65 6.3 Technical specifications ..........................................................................................................67 SIMATIC ITP1000 Operating Instructions, 01/2017, A5E37340160-AA Table of contents 6.4 6.4.1 6.4.2 6.4.3 6.4.4 6.4.5 6.4.6 6.4.7 External interfaces ................................................................................................................. 72 DC-In ...................................................................................................................................... 72 USB 3.0 Type A ..................................................................................................................... 72 USB 3.0 Type C ..................................................................................................................... 73 RS232 (COM1) ...................................................................................................................... 74 Mini DisplayPort ..................................................................................................................... 75 RJ45 Ethernet ........................................................................................................................ 76 UAJ ........................................................................................................................................ 76 6.5 System resources .................................................................................................................. 77 6.6 6.6.1 6.6.2 6.6.3 6.6.4 6.6.5 6.6.6 6.6.7 6.6.8 BIOS description .................................................................................................................... 77 Overview ................................................................................................................................ 77 Keyboard inputs for the BIOS ................................................................................................ 78 Opening the BIOS selection menu......................................................................................... 79 Structure of the BIOS Setup menu ........................................................................................ 81 Exit menu ............................................................................................................................... 82 Default BIOS Setup entries .................................................................................................... 83 BIOS update........................................................................................................................... 87 Alarm, error and system messages ....................................................................................... 89 6.7 6.7.1 6.7.2 6.7.3 6.7.4 6.7.5 6.7.6 Active Management Technology (AMT) ................................................................................ 90 Introduction ............................................................................................................................ 90 Overview of AMT.................................................................................................................... 91 Enabling Intel® AMT / basic configuration ............................................................................. 91 Reset Intel® AMT to default settings with Un-configure ........................................................ 93 Determining the network address .......................................................................................... 93 Forcing user consent ............................................................................................................. 94 Technical Support .................................................................................................................................... 95 A.1 Service and support ............................................................................................................... 95 A.2 A.2.1 A.2.2 Troubleshooting ..................................................................................................................... 96 General problems .................................................................................................................. 96 Problems with WLAN ............................................................................................................. 97 Labels and symbols ................................................................................................................................. 98 B.1 Overview ................................................................................................................................ 98 B.2 Safety ..................................................................................................................................... 98 B.3 Operator controls ................................................................................................................... 98 B.4 Certificates, approvals and markings ..................................................................................... 99 B.5 Interfaces ............................................................................................................................. 100 Abbreviations ......................................................................................................................................... 101 C.1 Abbreviations ....................................................................................................................... 101 Index ...................................................................................................................................................... 103 SIMATIC ITP1000 Operating Instructions, 01/2017, A5E37340160-AA 1 Overview 1.1 Product description 1.1.1 Overview SIMATIC ITP1000 is a high-performance Tablet PC and specially customized to the requirements of industrial applications. ● High-level performance and high graphics performance ● High functionality ● Extremely robust ● Compact design SIMATIC ITP1000 Operating Instructions, 01/2017, A5E37340160-AA Overview 1.1 Product description 1.1.2 Application areas SIMATIC ITP offers system integrators, plant constructors and integrators of manufacturing plants a Tablet PC platform for high-performance applications and IT applications for: ● Process and visualization applications ● mobile service ● Measuring and test tasks ● Operator control and monitoring ● Quality assurance tasks and monitoring tasks ● Data acquisition and management SIMATIC ITP has CE certification for use in the industrial sector as well as in residential and commercial areas and small businesses. In addition to the industrial applications, therefore, it can also be used in building automation or in public facilities. 1.1.3 Highlights ● High-performance semi-rugged device ● Functional expansions such as RFID reader, barcode reader, camera ● Freely configurable function keys ● Openness for various applications, such as SIMATIC Runtime software products ● Externally accessible ports such as LAN, serial port, USB type A and type C, MiniDisplay port ● Touch screen with multitouch function ● Continuous running duty up to +45 °C ● Height of fall tested according to MIL810 SIMATIC ITP1000 Operating Instructions, 01/2017, A5E37340160-AA Overview 1.1 Product description 1.1.4 Features General features Type of construction Mobile device Processor • Intel® Core™ i5 QuadCore (Skylake H) RAM • 4 GB • 8 GB • Graphic controller: Intel® HD graphics 530 • Graphics memory: part of the graphic memory is dynamically shared in the system memory • Resolutions/frequencies/colors: according to the setting options of the graphics driver • 10.1" (1280 x 800) • Multi-touch (capacitive touch screen, PCAP technology) • 100 to 240 V, wide range • Connection of power supply directly to the device or to the docking station • On/off button • Function keys F1 to F6 are freely configurable • Home • Locking • Rechargeable battery • Operation • Mass storage • User program • Card reader • WLAN/Bluetooth Graphics Display Power supply Front keys Status displays on the device (LEDs) Camera Full HD, for documentation purposes Storage media SSD • SSD, ≥ 256 GB • M.2, SATA • For information on capacity, refer to the ordering documents Reader Barcode reader 1D/2D barcode scanner RFID reader Reading RFId tags Card reader • SD card incl. SC UHS-II • Multi Media Card (MMC) SIMATIC ITP1000 Operating Instructions, 01/2017, A5E37340160-AA Overview 1.1 Product description General features Interfaces COM Serial port RS 232 (COM1) USB • 2 x USB 3.0 Type A, SuperSpeed • 1 x USB 3.0 Type C Ethernet 1 x GB Ethernet (RJ45) WLAN IEEE 802.11 a/b/g/n Bluetooth Bluetooth 4.0 Audio Universal audio jack (UAJ) Safety TPM TPM 2.0 module Anti-theft protection Kensington lock Software Operating system: Installed: • Windows 7 Ultimate 64-bit, 6 languages German, English, French, Spanish, Italian, Chinese SIMATIC ITP1000 10 Operating Instructions, 01/2017, A5E37340160-AA Overview 1.2 Design of the device 1.2 Design of the device 1.2.1 Exterior design 1.2.1.1 Front ① ② ③ ④ ⑤ ⑥ ⑦ On/off button Function keys F1 to F6, on left and right Locking key Display HOME key RFID reader (optional) Status displays You will find information on the functions of the individual components in the following sections: ● On/off button (Page 15) ● Buttons (Page 15) ● Status displays (Page 16) ● Use RFID reader (Page 42) SIMATIC ITP1000 Operating Instructions, 01/2017, A5E37340160-AA 11 Overview 1.2 Design of the device 1.2.1.2 Back ① ② ③ ④ ⑤ ⑥ 4 x screws for fastening accessories, for example, carrying strap 2 x support points for docking station Cover for battery Lighting / flash for camera Camera lens (optional) Camera LED • ⑦ ⑧ 1.2.1.3 BLUE: Camera active Ventilation slots Loudspeaker Top view ① ② ③ ④ ⑤ ⑥ Card reader for: • SD card (including SD UHS-II) • Multi Media Card (MMC) Ethernet 2 x USB 3.0 Type A Mini DisplayPort RS-232 Ventilation slots SIMATIC ITP1000 12 Operating Instructions, 01/2017, A5E37340160-AA Overview 1.2 Design of the device 1.2.1.4 Bottom view ① ② 1.2.1.5 Barcode reader Interface for docking station Left view ① ② ③ Universal audio jack (UAJ) Connection for audio devices USB 3.0 Type C Socket for connection to the power supply: DC-In 19 V SIMATIC ITP1000 Operating Instructions, 01/2017, A5E37340160-AA 13 Overview 1.2 Design of the device 1.2.1.6 Right view ① Opening for Kensington lock SIMATIC ITP1000 14 Operating Instructions, 01/2017, A5E37340160-AA Overview 1.2 Design of the device 1.2.2 Operator controls 1.2.2.1 On/off button The on-off button is located on the front of the device, see section "Front (Page 11)". The on/off button (power) has the following functions: ● Switch device on/off (hold the button down for approximately 1 second; the response depends on the Windows power option settings) ● Switch device off in the event of a fault (hold down for more than 5 seconds) 1.2.2.2 Buttons The keys are located on the front of the device, see section "Front (Page 11)". HOME key ● Opens the Windows Start menu ●+ : Opens the logon mask; corresponds to the shortcut " + + " for PCs Locking key ● locks the display from inadvertent operation: Unlock by pressing the Locking key again ● Display is dimmed, no input and no display are possible Function keys ● freely configurable with the SIMATIC IPC Configuration Center ● SIMATIC IPC Configuration Center is pre-installed in delivery condition. ● For more information, refer to SIMATIC IPC Configuration Center in section "Configuring the device (Page 40)". SIMATIC ITP1000 Operating Instructions, 01/2017, A5E37340160-AA 15 Overview 1.2 Design of the device 1.2.3 Status displays The status displays (LEDs) are located on the front of the device, see section "Front (Page 11)". System LEDs System LEDs indicate various operating states. Symbol Meaning Colors Rechargeable GREEN battery ORANGE RED Meaning of colors Battery is charged Battery is being charged. OFF Battery capacity too low (only with battery operation) GREEN Mains operation ORANGE Battery operation GREEN flashing Mains operations, device is in sleep mode ORANGE flashing Battery operation, device is in sleep mode OFF Device is switched off Mass storage GREEN Access to the external memory (hard disk, optical drive) User program RED User program inactive GREEN Active user program Operation No battery available The status display can be controlled from the user program. Card reader GREEN Card reader for SD cards and multimedia cards is active Wireless LED The wireless LED relates both to WLAN and to Bluetooth. You may customize both functions in the corresponding application during installation of the software. Symbol Meaning Colors WLAN/Bluetooth ORANGE OFF Meaning of colors Radio connection switched on Radio connection switched off SIMATIC ITP1000 16 Operating Instructions, 01/2017, A5E37340160-AA Overview 1.3 Layout of the docking station 1.3 Layout of the docking station Device in docking station Front view ① ② ③ ④ ⑤ 2 x latching, magnetic 2 x Docking Detect buttons 4 x supporting foot 2 x sliding surface for centering the device Cover for docking connector SIMATIC ITP1000 Operating Instructions, 01/2017, A5E37340160-AA 17 Overview 1.3 Layout of the docking station Top view ① Docking connector Connections to the docking station ① ② ③ ④ Ethernet 2 x USB 2.0 Type A Display Port Socket for connection to the power supply: DC-In 19 V SIMATIC ITP1000 18 Operating Instructions, 01/2017, A5E37340160-AA Overview 1.4 Accessories 1.4 Accessories Accessories which are not included in the scope of delivery are available for your device. NOTICE Risk of malfunction or damage to the device Non-compatible accessories or incorrect replacement part can damage the device and lead to malfunctions. Use only the supplied accessories and original replacement parts that are ordered via SIEMENS Industry Mall. You can find information on the Internet at the following address: • Industry Mall (https://mall.industry.siemens.com) • IPC expansion components (http://www.automation.siemens.com/mcms/pc-basedautomation/en/industrial-pc/expansion_components_accessories) Order accessories and original replacement parts via SIEMENS Industry Mall 1. Navigate to the Internet URL of the Industry Mall (https://mall.industry.siemens.com). 2. Log in with your customer data (login on the top right). 3. Select the user language. 4. Navigate to your device in the product catalog (tree structure on the left): "Automation Engineering > PC-based automation > Industry PC > Tablet PC > ..." 5. In the tree structure on the left, click: SIMATIC ITP1000. 6. Select the "Accessories" tab in the display area. SIMATIC ITP1000 Operating Instructions, 01/2017, A5E37340160-AA 19 2 Safety notes 2.1 General safety instructions This device is compliant with the relevant safety measures to IEC, EN, VDE, UL, and CSA. You can get information on reliability of use of the device in the intended environment from our Service contact partners. Use of the device CAUTION Observe safety instructions Please note the legal information at the start of this document You should not expand your device before you have read the relevant safety instructions. WARNING Risk of the device falling If the device falls, because it is accidentally let go, this can lead to personal injury or damage to property. Take suitable precautions to avoid this danger. CAUTION Hazardous emission of light For devices that are equipped with a camera, a camera LED for lighting and the camera's flash are located on the rear of the device (Page 12). The camera LED is assigned to Risk Group 2 according to IEC/EN 62471 and can, if used improperly, damage the eyes. The risk for the user depends on the use of the camera. Do not look directly in the light beam of the camera LED when using the camera. Keep a distance of at least 20 cm between your eyes and the camera LED. Figure 2-1 Warning notice on the rear of the device. SIMATIC ITP1000 20 Operating Instructions, 01/2017, A5E37340160-AA Safety notes 2.1 General safety instructions Repairs WARNING Damage to property and personal injury Only qualified personnel are permitted to repair the device. Unauthorized opening and improper repairs can cause considerable damage to property or danger for the user. System expansions CAUTION Risk of damage to the system or the plant The installation of expansions that are not intended for this device can damage the system and violate the radio-interference suppression regulations. Only install system expansion devices designed for this device. Contact your technical support team or where you purchased your PC to find out which system expansion devices may safely be installed. NOTICE Warranty If you install or exchange system expansions and damage your device, the warranty becomes void. Battery This device is equipped with a lithium battery for supplying power to the internal real-time clock. Batteries may only be replaced by qualified personnel. CAUTION Risk of explosion when replacing and disposing of the battery There is the risk of an explosion if the battery is not replaced as directed. Replace only with the same type or with an equivalent type recommended by the manufacturer. When disposing of batteries, observe the locally applicable legal regulations. WARNING Risk of explosion and release of harmful substances! Do not throw lithium batteries into an open fire, do not solder, or open the cell body, do not short-circuit, or reverse polarity, do not heat up above 100 °C, follow the disposal instructions, and protect against direct exposure to sunlight, humidity, and condensation. SIMATIC ITP1000 Operating Instructions, 01/2017, A5E37340160-AA 21 Safety notes 2.1 General safety instructions ESD guidelines Modules containing electrostatic sensitive devices (ESDs) can be identified by the following label: Strictly follow the guidelines mentioned below when handling modules which are sensitive to ESD: ● Before working with modules containing ESDs, you must discharge all your personal static e.g. by touching a grounded object. ● All devices and tools must be free of static charge. ● Always pull the mains connector and disconnect the battery before you install or remove modules which are sensitive to ESD. ● Handle modules fitted with ESDs by their edges only. ● Do not touch any wiring posts or conductors on modules containing ESDs. Industrial Security Siemens provides products and solutions with industrial security functions that support the secure operation of plants, systems, machines and networks. In order to protect plants, systems, machines and networks against cyber threats, it is necessary to implement – and continuously maintain – a holistic, state-of-the-art industrial security concept. Siemens’ products and solutions only form one element of such a concept. Customer is responsible to prevent unauthorized access to its plants, systems, machines and networks. Systems, machines and components should only be connected to the enterprise network or the internet if and to the extent necessary and with appropriate security measures (e.g. use of firewalls and network segmentation) in place. Additionally, Siemens’ guidance on appropriate security measures should be taken into account. For more information about industrial security, please visit (http://www.siemens.com/industrialsecurity). Siemens’ products and solutions undergo continuous development to make them more secure. Siemens strongly recommends to apply product updates as soon as available and to always use the latest product versions. Use of product versions that are no longer supported, and failure to apply latest updates may increase customer’s exposure to cyber threats. To stay informed about product updates, subscribe to the Siemens Industrial Security RSS Feed under (https://support.industry.siemens.com). Disclaimer for third-party software updates This product includes third-party software. Siemens AG only provides a warranty for updates/patches of the third-party software, if these have been distributed as part of a Siemens software update service contract or officially released by Siemens AG. Otherwise, updates/patches are undertaken at your own risk. You can find more information about our Software Update Service offer on the Internet at Software Update Service (http://www.automation.siemens.com/mcms/automation-software/en/software-updateservice). SIMATIC ITP1000 22 Operating Instructions, 01/2017, A5E37340160-AA Safety notes 2.1 General safety instructions Notes on protecting administrator accounts A user with administrator privileges has extensive access and manipulation options in the system. Therefore, ensure there are adequate safeguards for protecting the administrator accounts to prevent unauthorized changes. To do this, use secure passwords and a standard user account for normal operation. Other measures, such as the use of security policies, should be applied as needed. SIMATIC ITP1000 Operating Instructions, 01/2017, A5E37340160-AA 23 Safety notes 2.2 Safety note on barcode reader and RFID reader 2.2 Safety note on barcode reader and RFID reader The barcode reader and RFID reader used are open systems that are freely configurable. Various options are available to increase industrial security. For more information on this, please contact SIEMENS Customized Automation (hhttp://w3.siemens.com/mcms/humanmachine-interface/en/customized-products/Pages/Default.aspx). 2.3 Safety guidelines for transport Before you set off Observe the following information when you are traveling with the device: ● Save important data from the SSD drive. ● For safety reasons, switch off the radio component (WLAN) if you cannot be sure that the transmitted radio waves will not interfere with any electrical or electronic equipment in your vicinity. ● If you want to use your device during a flight, first of all ask the airline company if you are permitted to do so. ● When traveling abroad, ensure the power adapter can be used with the local mains voltage. If this is not the case, you must acquire the appropriate adapter for your device. Do not use any other voltage transformers! Note Using the device in different countries Verify the compatibility of local mains and power cable specifications are compatible when using the PG abroad. If this is not the case, purchase a power cable that complies with the local conditions. Do not use connection adapters for electrical appliances in order to connect the device to them. SIMATIC ITP1000 24 Operating Instructions, 01/2017, A5E37340160-AA Safety notes 2.4 Notes about usage Transport Despite the fact that the device is of a rugged design, its internal components are sensitive to severe vibrations or shock. With just a few simple transport precautions you can help to create a trouble-free operation. ● Switch off the device (see section On/off button (Page 15)). ● Disconnect the peripheral devices from the device. You should always use the original packaging for shipping and transporting the device. NOTICE Risk of damage to the device! If you are transporting the device in extreme weather conditions with large fluctuations in temperature, care must be taken to ensure that no moisture forms on or in the device (condensation). If condensation develops, wait at least 12 hours before switching on the device. 2.4 Notes about usage NOTICE Possible restricted functions in case of non-validated function of the plant. The device is tested and certified based on the technical standards. In some cases function restrictions can occur during the operation of your plant. To avoid restrictions, validate the correct function of the plant. Note Ventilation of the device The device is cooled through several ventilation slots: Ensure that these ventilation slots are not covered or closed during operation. Note Requirements for base on which device is operated Avoid any damage to the device from scratching or overheating. Only place the device on a flat, even, clean and hard base. SIMATIC ITP1000 Operating Instructions, 01/2017, A5E37340160-AA 25 3 Commissioning the device 3.1 Preparations 3.1.1 Checking delivery Unpacking the device Note the following points when unpacking the device: ● Keep the original packaging of the device in case you have to transport the device again. ● Keep the enclosed documentation in a safe place. It is required for initial commissioning and is part of the device. ● Check the delivery unit for any signs of visible transport damage. ● Check the delivery and your specially ordered accessories against the packaging list to ensure nothing is missing. ● If you determine any transport damage or defects when unpacking the device, notify your local sales outlet. 3.1.2 Noting the device identification data The device can be clearly identified with the help of the identification data in case of repairs or loss. The figures below are examples. The data of your device may differ from the data in these examples. Rating plate The rating plate is located on the rear of the device. Example: SIMATIC ITP1000 26 Operating Instructions, 01/2017, A5E37340160-AA Commissioning the device 3.2 General information on commissioning COA label The COA label is located on the rear of the device. Note Only for devices that are delivered with operating system. The COA label is only found on devices that are delivered with installed operating system. It is located on the underside of the device. Example: Write down identification data 1. Transfer the identification data in the table shown below into the "Value" column. In the "Source" column you can find information on where you can find the required value. Identification date Source Value Order number Rating plate 6AV... Serial number Rating plate S VP... Product Key (Microsoft Windows Product Key) COA-label Ethernet address 1 See BIOS selection menu > SCU > (Page 79) Menu "Advanced" > "Peripheral Configuration" 3.2 General information on commissioning NOTICE Risk of damage to the device! Make sufficient allowances for the device to warm up to room temperature before you put it into use. If condensation develops, wait at least 12 hours before switching on the device. Requirements for commissioning ● The power supply is connected or the battery is fully charged. SIMATIC ITP1000 Operating Instructions, 01/2017, A5E37340160-AA 27 Commissioning the device 3.3 Power supply 3.3 Power supply 3.3.1 Notes on battery operation Danger notices WARNING Risk of personal injury or damage to property due to improper handling of the battery A battery can cause burns, it can explode or release toxic substances. Do not open or damage the battery. Do not expose battery to heat or fire. Keep the battery away from children. WARNING Danger of damage to the device or destruction of the battery Only use the supplied battery or an original spare part. Information on original spare parts for devices is available in section "Accessories (Page 19)". Disposal Lithium ion batteries can be recycled. Their components can be used as raw materials for new batteries or other products. A requirement for effective recycling is the collection of used batteries. NOTICE Risk of fire - Hazardous to people and the environment The improper disposal of batteries may cause fire. Observe the local regulations for the disposal of recyclable materials. Dispose of batteries properly. SIMATIC ITP1000 28 Operating Instructions, 01/2017, A5E37340160-AA Commissioning the device 3.3 Power supply Battery operation The battery (lithium ion) enables mobile use of the device, independently of an external power supply. It also protects against data loss in the even of a power failure. The battery will start charging as soon as the device is connected to the power supply. In doing so, the following conditions are important: ● When the device is switched off the charging process takes around 2 hours. ● When the device is switched on, the duration of the charging process depends strongly on the system load and can lengthen accordingly. ● The charging process is terminated as soon as the battery is fully charged. ● A charged battery will discharge itself during storage (depending on the temperature, and whether or not it is installed) over a few months. It will then have to be recharged. ● The battery charging is terminated when the battery is fully charged or if, for example, the upper temperature limit for charging is exceeded. You can check the battery charge level in Windows. ● At high ambient temperatures the battery is protected against overheating by reducing the charging current. The charging process can hereby extend accordingly. If, with a connected power supply, the battery LED lights up green, the battery is full and will not be charged any further. Current consumption in battery operation You can reduce the off-state battery power consumption of your device to the minimum by disabling the Intel® AMT in the BIOS. As a precaution, you should remove the battery from the device if you are planning on not operating the device for several months. Ideal storage conditions for the battery pack: Ambient temperature of approximately 20 °C and battery charging state of approximately 50%. Note The battery pack may by completely or partially discharged (e.g. due to self-discharge) during commissioning. Prior to completion of the discharge, when merely a residual charge is existent, the LED battery in the battery operation lights up red as a warning. End your work and save your data. There are now only a few minutes battery running time left. Please note that for a complete disconnection from the mains the mains connector must be removed. SIMATIC ITP1000 Operating Instructions, 01/2017, A5E37340160-AA 29 Commissioning the device 3.3 Power supply Service life of the battery Due to the technology used, the capacity of the lithium ion battery used in the device reduces with each charge/discharge process. A gradual reduction in capacity also takes place if stored at too high or too low temperatures. The operating times of one battery charge in a network-independent operation can therefore gradually reduce over time. The battery has a typical life span of c. 300 charges and is therefore designed in such a way that with standard handling within six months after purchase of your device it can still be charged and discharged. A loss of capacity over time is technology-dependent and, as with all manufacturers of comparable devices, it is excluded from the warranty. In the case of a significant drop of efficiency we recommend that you replace the battery. Use only Siemens original spare parts. You should note the following with regard to the life span of the battery: ● If possible, the battery should always be completely discharged/charged. ● Frequency of use: The more often the battery is used, the faster it reaches the end of its effective life span. A lithium ion battery has a typical life of around 300 charge cycles. SIMATIC ITP1000 30 Operating Instructions, 01/2017, A5E37340160-AA Commissioning the device 3.3 Power supply 3.3.2 Connecting the power supply The battery charges as soon as the device is connected to the power supply. Note Always operate the device with the battery inserted. For the proper operation of the device with external power supply, a battery must be also be inserted. When connecting to the power supply, note the information in the section "Charging the device (Page 39)". Note Power supply only with the original power supply unit Only use the supplied original power supply unit for the power supply of the device. This applies to both the connection to the device and to the connection to the docking station. It is used to supply power to the device in mains operation with 120 V and 230 V power supply networks. The setting of the voltage range takes place automatically. Procedure 1. Insert the supplied power supply cable into the external power supply. 2. Insert the low-voltage connector into the corresponding socket for connection to the power supply on the device or to the docking station. 3. Plug the external power supply into a socket with a grounded protective conductor. The device is operated with line current. The battery is charged during the operation. Note No mobile operation of the device when the power supply is connected When connected to the power supply, only operate the device on a table or in the docking station, refer to section "Left view (Page 13)". SIMATIC ITP1000 Operating Instructions, 01/2017, A5E37340160-AA 31 Commissioning the device 3.3 Power supply Note during mains operation WARNING Risk of lightning strikes Lightning may enter the mains cables and data transmission cables and jump to a person. Death, serious injury and burns can be caused by lightning strikes. Take the following precautions: • Pull out the power plug in good time when a thunderstorm is approaching. • Do not touch mains cables and data transmission cables during a thunderstorm. • Keep a sufficient distance from electric cables, distributors, systems, etc. WARNING Risk of fire and electric shock The On/Off button does not completely isolate the device from the power supply. If the device is switched off with the On/Off button, there is still a risk of electric shock and fire, for example, if the device or the connecting cables are damaged or in the event of improper use. When working on the device or if the device is not used for a long period of time, always disconnect it fully from the power supply. Shut down the operating system and if you are using the device in mains operation, pull out the power plug. Note before connecting to mains operation WARNING Operation only in grounded power supply systems The device is designed only to be used in grounded power supply systems (TN systems to VDE 0100, part 300, or IEC 60364-3). It must not be used in ungrounded, or impedance-grounded power systems (IT systems). WARNING Danger of damage to the device or destruction of the battery Only use the supplied battery or an original spare part. You can find more information on the original replacement parts of the device in section: "Accessories (Page 19)". SIMATIC ITP1000 32 Operating Instructions, 01/2017, A5E37340160-AA Commissioning the device 3.3 Power supply Localized information For the United States and Canada For the United States and Canada, a CSA or UL-listed power cord must be used. The connector must be compliant with NEMA 1-15P (NEMA; National Electrical Manufacturers Association). ● 120 V/240 V supply voltage A flexible cable with UL approval and CSA marking must be used. In addition, the cable must exhibit the following properties: – SPT-2 or SVT with three wires – At least 18 AWG conductor cross-section (AWG: American Wire Gauge, US standard for cable diameter) – Max. length of 4.5 m – Connector 15 A, min. 125 V For countries other than the USA and Canada ● 230 V supply voltage This device is equipped with a safety-tested power cord. If you choose not to use this cable, you must use a flexible cable of the following type: At least 18 AWG (0.82 mm2) conductor cross-section and 15 A/250 V connector. The cable set must conform to the safety regulations of the country in which the devices are installed, and bear the prescribed markings in each case. SIMATIC ITP1000 Operating Instructions, 01/2017, A5E37340160-AA 33 Commissioning the device 3.4 Switching on the unit 3.4 Switching on the unit The operating system and system software of your device are preinstalled on the hard disk. Following the initial switch on, the operating system is set up automatically on the device. NOTICE Faulty installation If you change the default values in the BIOS setup or if you turn off the device during installation, you disrupt the installation and the operating system is not installed correctly. The operating safety of the device and the plant is at risk. Do not switch off the device during the entire installation process. Do not change the default values in the BIOS setup. Initial power on 1. Press the ON/OFF button for approximately 1 second. The green LED "ON" lights up. The device performs a self-test. The following message is output during the self-test: Press Esc for boot options 2. Wait for the message to disappear. The operating system is started. 3. Follow the instructions on the screen. 4. Type in the Product Key as required. The product key can be found on the COA label, see section "Noting the device identification data (Page 26)". Define the language, region and formats for the user account The menus, dialogs, and keyboard layout are set up in English under Windows. Use the Control Panel to change to another language and keyboard layout. Select: "Start > Control Panel > Clock, Language, and Region > Regional and Language Options". ● You can make your required changes for the user account in the "Formats", "Location and Keyboards and Languages" tabs. ● You can make changes for the default account in the "Administrative" tab. You copy the settings by clicking the respective button. Also read the information provided in sections "Setting up the language selection using the Multilanguage User Interface (MUI) (Page 61)" and "Installing Windows 7 (Page 58)". Result The device is restarted automatically and the user interface of the respective operating system is displayed. From now on, after you switch on the PC, the user interface of the operating system is automatically opened when the startup routine is completed. SIMATIC ITP1000 34 Operating Instructions, 01/2017, A5E37340160-AA Commissioning the device 3.5 Operating modes 3.5 Operating modes In accordance with the settings in the Windows Power Options, the device supports different operating states. You can manually or automatically, after a particular time interval, put the device in the following operating states: ● Switch off screen ● Power-saving mode, depending on the configuration, one of the following power-saving states: – Sleep (Save to RAM) – Hibernate (Hibernate, Save to Disk) ● On ● Off Parameterize the possible operating modes of the device to the following actions in the power options: ● Operating the on/off button ● Shutting down the operating system (Windows) ● Inactivity of touch or keyboard and mouse Reactivating the device after standby or hibernation In standby mode the corresponding system LED flashes; in hibernation, all the LEDs are switched off. To reactivate the device after these two operating modes, press the on/off button briefly. Parameterize the change to the different operating states In Windows you can set parameters for the time interval and the actions for change to a different operating mode in the power options. Select: ● "Control Panel\All Control Panel Items\Power Options". Before changing the power options, make a note of the factory settings, if necessary. Note Deactivate hibernation or standby By changing the power settings, and by adding extra hardware (such as USB-components) or software to the device, you can modify the operating states so that the device cannot switch to Hibernation or Standby mode. Even though the screen display is dark, relevant consumers remain switched on in the device. Operating modes during transportation of the device Please remember to always shut down the device or set it to Hibernation prior to transporting it. You will recognize these operating states, as all status-LEDs of the device are switched off when power supply is removed. This way you can ensure the device is not switched on and the battery is not unintentionally discharged during transportation. SIMATIC ITP1000 Operating Instructions, 01/2017, A5E37340160-AA 35 Commissioning the device 3.6 Connecting peripheral devices 3.6 Connecting peripheral devices To be noted before you connect the device NOTICE Fault caused by peripheral devices The connection of peripheral devices can cause faults in the device. The result may be personal injury and damage to the machine or plant. Note the following: • Only connect peripheral devices which are approved for industrial applications in accordance with EN 61000-6-2/IEC 61000-6-2. • Peripheral devices that are incapable of hot-plugging may only be connected after the device has been disconnected from the power supply. • Use high quality connection cables and adapters for the peripheral devices. • Use the shortest possible connection cables for the peripheral devices. Damage through regenerative feedback • Regenerative feedback of voltage to ground by a connected or installed component can damage the device. • Connected or built-in peripheral device, for example, a USB drive, must not supply any voltage to the device. Regenerative feedback is generally not permitted. NOTICE Observe the documentation of your peripheral devices Strictly adhere to the specifications for peripheral equipment. WARNING Equipotential bonding of the signal cable shields When you connect long signal cables (particularly with connections between buildings), make sure the signal cables are always integrated into the local equipotential bonding system (connecting the cable shielding to the protective conductor). WARNING Inter-building networks Only the LAN interface on the docking station is permitted for inter-building networks. SIMATIC ITP1000 36 Operating Instructions, 01/2017, A5E37340160-AA Commissioning the device 3.6 Connecting peripheral devices Location of the connection sockets on the device and on the docking station You will find information on the connection sockets for peripheral devices in the following sections: ● Design of the device (Page 11) ● Layout of the docking station (Page 17) Connecting a monitor You can also use the appropriate adapters to connect monitors with other corresponding interfaces to the DisplayPort connection. Connecting devices to the USB socket Connect devices such as drives, mouse, keyboard, printer and USB headsets to the USB sockets. Connecting audio devices to the UAJ socket The audio socket on the left-hand side of the device is a so-called UAJ connection (Universal Audio Jack) for a 3.5mm jack. Depending on the function, a UAJ connector has 2 to 4 contact areas. Depending on their position, they are generally referred to as Tip, Ring 1, Ring 2 and Sleeve. Depending on the function or standard, the contacts are assigned differently. The audio controller of the device recognizes the assignment of the contacts of the UAJ connector depending on the connected audio device and is automatically configured. You can connect the following audio devices to the UAJ connection: ● Audio device with line-out ● Audio device with line-in ● Headphones ● Microphone ● Headset (with headphones and microphone) with the following standards: – OMTP: Standard for audio devices from Nokia, etc. – CTIA: Standard for audio devices from Apple® Note Connection of microphone and headphones with two 3.5mm jacks An adapter is needed to simultaneously connect a microphone and headphones to a 3.5-mm-jack. SIMATIC ITP1000 Operating Instructions, 01/2017, A5E37340160-AA 37 Devise functions and operating the device 4.1 Notes on operation 4.1.1 Operating the device You can operate the device in the following service positions. Operating device on table ● Place the device on a flat, even, clean and stable base surface, such as a desk. ● Protect the device adequately against inadvertent falling, i.e. do not place the device over the edge of the surface. ● Make sure that the ventilation slots are not covered. Operating device in mobile mode ● For mobile use, hold the device on the right- and left-hand sides. ● Make sure that the ventilation slots are not covered. CAUTION Risk of damage to the device Make sure to protect the device from inadvertent falling. Operating device in docking station ● Place the device in the docking station (Page 17). ● Place the docking station on a stable, flat base, such as a desk. ● Connect the docking station to the power supply. To do so, only use the external power supply unit supplied with the device or an original power supply unit. ● The LAN and USB interfaces on the docking station are only active when the docking station is connected to the external power supply unit. ● Make sure that the devices latches properly into the docking station. This is necessary for the battery to charge during operation of the device in the docking station. You can check the current charging status of the battery using the "Battery" LED. Remove device from docking station ● Tilt the device slightly forward to release it from the magnetic latching. ● Then remove the device by pulling it upwards. SIMATIC ITP1000 38 Operating Instructions, 01/2017, A5E37340160-AA Devise functions and operating the device 4.1 Notes on operation 4.1.2 Charging the device The battery charges as soon as the device is connected to the power supply. Adhere to the Notes on power supply (Page 31). Connect the device to the power supply as soon as the "Battery" LED displays a battery capacity that is too low. You can find additional information in section: "Status displays (Page 16)". Note Power supply only with the original power supply unit Only use the supplied original power supply unit for the power supply of the device. This applies to both the connection to the device and to the connection to the docking station. It is used to supply power to the device in mains operation with 120 V and 230 V power supply networks. The setting of the voltage range takes place automatically. The following methods are available for charging the device: Charging the device in the docking station ● Connect the external power supply to the docking station. ● Place the device correctly in the docking station, refer to section: "Operating the device (Page 38)". Charging the device with external power supply unit ● Connect the external power supply unit to the device. ● Operate the device during the charging operation only on a table and not in mobile mode. SIMATIC ITP1000 Operating Instructions, 01/2017, A5E37340160-AA 39 Devise functions and operating the device 4.1 Notes on operation 4.1.3 Configuring the device You can configure various functions of the device with the "IPC Configuration Center" software, for example: ● Display brightness ● Key assignment ● Screen saver Open the IPC Configuration Center 1. Double-click the corresponding icon on your desktop: Call the documentation on IPC Configuration Center The can find documentation on the IPC Configuration Center on the supplied USB stick in the "Tablet Drivers and Tools" manual ("itp_tdt_user_manual" file). 4.1.4 Using barcode reader You can find information on the position of the barcode reader in the section "Front (Page 11)". The barcode reader is freely configurable. Technical support is available from SIEMENS Customized Automation (hhttp://w3.siemens.com/mcms/human-machine-interface/en/customizedproducts/Pages/Default.aspx). Scanning barcode 1. Press and hold down the function key to activate the barcode reader. Refer to the Configuration of the function keys (Page 15). 2. Pass the red LED light (Aiming LED) over the barcode. 3. The barcode is output at the current cursor position of an opened program. SIMATIC ITP1000 40 Operating Instructions, 01/2017, A5E37340160-AA Devise functions and operating the device 4.1 Notes on operation Resetting the barcode reader to delivery state Deactivate parameter scan Activate parameter scan Activate 2 out of 5 interleaved SIMATIC ITP1000 Operating Instructions, 01/2017, A5E37340160-AA 41 Devise functions and operating the device 4.1 Notes on operation 4.1.5 Use RFID reader Information about the position of the RFID reader can be found in the section "Front (Page 11)". The RFID reader is freely configurable. Technical support is available from SIEMENS Customized Automation (hhttp://w3.siemens.com/mcms/human-machine-interface/en/customizedproducts/Pages/Default.aspx). Recording RFID tag 1. Press the key to activate the RFID reader Refer to the Configuration of the function keys (Page 15). The RFID reader is active for 30 seconds after activation. 2. Guide the RFID tag at the RFID reader. 3. The RFID tag is output at the current cursor position of an opened program. 4.1.6 Using SD cards and multimedia cards You can use the following cards with the Card Reader: ● SD card (including SD UHS-II) ● MMC (Multi Media Card) Information about the position of the card reader can be found in the section "Front (Page 11)". The contact areas of the card face downward and point toward the display. When inserting the card, pay attention to the correct positioning of the card. To remove the card press it lightly towards the device. The card is operated by a push-push function. NOTICE Do not insert or remove cards while in use. Inserting or removing a card while it is in use could damage it. The card may not be removed as long the LED is lit, see section "Status displays (Page 16)". Observe the ESD guidelines (Page 65). SIMATIC ITP1000 42 Operating Instructions, 01/2017, A5E37340160-AA Devise functions and operating the device 4.1 Notes on operation 4.1.7 Using camera Optionally, the device can be ordered with a camera. Information on the position of the camera lens, the lighting and the LED of the camera can be found in the section "Back (Page 12)". The camera is operated with the pre-installed YouCam software. You can use to take pictures and record videos. You will find information on the functions and setting options of the camera in the documentation of the YouCam software. Lighting and flash CAUTION Observe safety instructions The camera LED is assigned to Risk Group 2 according to IEC/EN 62471. Before using the flash and the light, make sure to note the safety instructions in section "General safety instructions (Page 20)". ● The use of the lighting can be configured using the function keys. You can find additional information in section "Buttons (Page 15)" and section "Configuring the device (Page 40)". ● The lighting is active for 30 seconds after activation. ● The quality of the image depends on the local lighting conditions. SIMATIC ITP1000 Operating Instructions, 01/2017, A5E37340160-AA 43 Devise functions and operating the device 4.2 Connecting the device to systems and networks 4.2 Connecting the device to systems and networks The following options are available for the integration of the device in existing or planned system environments/networks: Ethernet The integrated Ethernet interfaces (10/100/1000 Mbps) can be used for communication and data exchange with programmable controllers. WLAN You can link the device to an Industrial Wireless LAN network using the integrated WLAN interface. Information on Industrial Wireless LAN can be found in SIEMENS Industrial Wireless Communication (http://www.automation.siemens.com/mcms/automation/en/industrialcommunications/iwlan-industrial-wireless-communication) Further information Additional information is available in the catalog and the online ordering system Industry Automation and Drive Technologies - Homepage (http://www.siemens.com/automation/service&support). SIMATIC ITP1000 44 Operating Instructions, 01/2017, A5E37340160-AA Devise functions and operating the device 4.3 Intel Active Management Technology 4.3 Intel Active Management Technology Intel® Active Management Technology is a technology for remote maintenance of computers (AMT PCs). This remote maintenance encompasses the following functions: ● Remote power management: AMT PCs can be switched on/off and be restarted from another PC. ● Keyboard–Video–Mouse-Redirection (KVM-Redirection) Keyboard–Video–Mouse redirection. This enables remote access to the AMT PC, and operation of AMT PCs without functioning operating system. ● BIOS Setup Management You can start and change the BIOS Setup remotely. ● Remote reboot: An AMT PC can be booted from a bootable ISO file made available by another PC. ● SOL (Serial over LAN): You can redirect data of a serial interface to the network. The function is used primarily for text-based remote control of an AMT PC in console mode. ● IDE redirection: An ISO file contains a memory image of the content of a CD or DVD with ISO 9660 structure. An ISO file can be implemented on the AMT PC for use as virtual DVD drive on the help desk PC. Configuration of the AMT PC You configure AMT in the BIOS Setup and MEBx (Management Engine BIOS Extension). MEBx is a BIOS extension for configuring AMT. Presswhen the BIOS appears briefly during startup and select the BIOS start page MEBx. Note Password protection for the AMT PC AMT enables virtually unrestricted access to the AMT PC. Protect access to the AMT PC by means of password. SIMATIC ITP1000 Operating Instructions, 01/2017, A5E37340160-AA 45 Devise functions and operating the device 4.4 Trusted Platform Module (TPM) 4.4 Trusted Platform Module (TPM) The device features a so-called Trusted Platform Module (TPM) according to standard 2.0. You can enable this module in the Security dialog of BIOS-Setup. Follow the instructions of BIOS Setup. The Trusted Platform Module can be used, for example, in combination with the BitLocker drive encryption under Windows 7 and Windows 10 (available in a later delivery stage). Follow the instructions of the operating system. Note Improper usage poses the risk of data loss. Always keep the keys and passwords in a secure place. Encrypted data cannot be retrieved. The Siemens warranty does not cover a hardware reset after loss of the password. Note Hotfix required to use TPM 2.0 under Windows 7 When you install TP 2.0 under Windows 7 on your device yourself, note the following: 1. First boot Windows via UEFI. 2. Then install Hotfix KB2920188 from Microsoft. For additional information, refer to the Internet at Update to add support for TPM 2.0 in Windows 7 (https://support.microsoft.com/en-us/kb/2920188). SIMATIC ITP1000 46 Operating Instructions, 01/2017, A5E37340160-AA Devise functions and operating the device 4.5 WLAN and Bluetooth 4.5 WLAN and Bluetooth 4.5.1 General information about WLAN and Bluetooth The device supports Bluetooth to standard 4.0. The device is equipped with a network card for Wireless LAN (WLAN), i.e. you are not assigned to a cable network. Depending on the infrastructure and the access rights set by the network administrator, you have exactly the same access to files, the printer and to the Internet with WLAN as with cable network. Support is provided for the WLAN frequency ranges 2.4 GHz and 5 GHz. Depending on the surrounding conditions, you can create connections through walls or at distances in the open air of up to 100 m. The on-board network adapter operates based on the following standards: ● IEEE 802.11 a ● IEEE 802.11 b ● IEEE 802.11 g ● IEEE 802.11 n ● IEEE 802.11 ac The IEEE standard offers two modes of operation, the ad hoc mode (Peer to Peer) and the infrastructure mode. Ad hoc mode The ad hoc network refers to a wireless network that is established directly between several computers, whereby all computers must have a WLAN facility. No additional devices are necessary. Infrastructure mode The infrastructure network uses access points to connect computers to wired networks with the aid of WLAN. These can be a local network (e.g. company networks) or a global network (e.g. Internet). More detailed information on configuring and operating the WLAN can be found in the online help of the WLAN network adapter. SIMATIC ITP1000 Operating Instructions, 01/2017, A5E37340160-AA 47 Devise functions and operating the device 4.5 WLAN and Bluetooth 4.5.2 Safety notices for WLAN and Bluetooth operation ● The radio waves necessary for WLAN and Bluetooth can cause interference in hearing aids (unpleasant buzzing) and in the onboard electronics of vehicles. To prevent interference, switch off the device in aircraft, or when driving a vehicle. ● Radio waves caused by WLAN and Bluetooth may lead to malfunctioning of life-support systems. Switch off the WLAN and Bluetooth function if you are in the proximity of such systems, e.g. hospitals, medical electronic systems. ● The range of the wireless connection and the achievable data transmission rate depend on the ambient and environmental conditions. ● A WLAN and Bluetooth connection is not tap-proof. Unauthorized third parties can then receive data. To protect the transmitted data, WLAN and Bluetooth have different encryption methods. We recommend that you activate an encryption in accordance with your WLAN and Bluetooth environment. ● If possible, do not bring the WLAN and Bluetooth connection in the vicinity of the following devices as the operation of these devices may result in faults or the complete failure of the WLAN and Bluetooth connection: – Microwaves – Wireless video-audio transmission systems – Wireless telephones (DECT) CAUTION Risk of interference with pacemakers The radio waves of WLAN and Bluetooth may interfere with pacemakers. If you wear a pacemaker, keep a minimum distance of 20 cm from the device when WLAN or Bluetooth is activated. CAUTION Danger of explosion The radio waves transmitted by WLAN and Bluetooth may trigger an explosion or fire. Switch off WLAN and Bluetooth of the device if you go in the vicinity of flammable gases or in an explosive environment (e.g. paint shop). Siemens is not responsible for radio or television interference that has been caused by unauthorized changes to this device. Furthermore, Siemens shall not be held responsible for the use or replacement of connecting cables and devices that have not been recommended by Siemens. The user alone is responsible for remedying faults that have been caused by such an unauthorized change, or for the use or the replacement of the device. SIMATIC ITP1000 48 Operating Instructions, 01/2017, A5E37340160-AA Device maintenance and repair 5.1 Maintaining and caring for the touch screen. The device is designed for low-maintenance operation. Nevertheless, you should clean the touch screen periodically. Requirement ● Damp cleaning cloth ● Dishwashing liquid or foaming screen cleaning agent Procedure Note Unintentional response If you clean the touch screen when it is switched on, you could cause a malfunction. Switch off the device or, during ongoing operation, clean the touch screen only when it is in a locked state. Damage caused by unauthorized cleaning products Using compressed air or steam cleaners, or aggressive solutions or scouring agents will damage the device. Do not clean the device with compressed air or steam jets. Do not use aggressive solvents or scouring powder. Proceed as follows: 1. Switch off the device or disable the touch screen by pressing the locking key, see section "Buttons (Page 15)". 2. Spray the cleaning solution onto a cleaning cloth. Do not spray directly onto the device. 3. Clean the device. When cleaning the display wipe from the screen edge inwards. 4. Unlock the touch screen by pressing the Locking key again. SIMATIC ITP1000 Operating Instructions, 01/2017, A5E37340160-AA 49 Device maintenance and repair 5.2 Replacement interval 5.2 Replacement interval To maintain high system availability, we recommend the preventative replacement of those PC components that are subject to wear in accordance with the intervals for replacement indicated in the table below: Component Replacement interval SSD 3 years Backup battery 5 years 5.3 Installing and removing hardware 5.3.1 Replacing rechargeable battery WARNING Observe the danger notices Read the notes and information on the proper use and correct disposal of batteries in section "Notes on battery operation (Page 28)". Requirement The device is completely isolated from the line voltage. Torx 8 screwdriver An original replacement part, refer to section "Accessories (Page 19)". Procedure 1. Turn the device over so that it is lying on a flat surface. 2. Remove the two screws ① on the underside of the device and store these safely. SIMATIC ITP1000 50 Operating Instructions, 01/2017, A5E37340160-AA Device maintenance and repair 5.3 Installing and removing hardware 3. Open the battery cover by folding back from edge of device toward middle of device and place the battery cover with the attached battery on a flat surface. 4. Remove the two battery screws ② and store these separately from the two previously removed screws ①. 5. Fasten the new battery with the two battery screws ②. 6. Insert the new battery, as illustrated, obliquely from above ③ and then fold it downward ④. 7. Close the battery cover and fasten it with the two remaining screws ①. SIMATIC ITP1000 Operating Instructions, 01/2017, A5E37340160-AA 51 Device maintenance and repair 5.3 Installing and removing hardware 5.3.2 SSD kit The hard disk kit and SSD kit consist of the hard disk assembly or SSD assembly (see the order documents for details of the capacity of the HDD or SSD), a Torx screwdriver T8, and a transport and storage bag. Hard disk kits or SSD kits can be ordered under the following order numbers: ● 6ES7791-2BA02-0AA0 (1 TB HDD) ● 6ES7791-2BA22-0AA0 (512 GB SSD) ● 6ES7791-2BA23-0AA0 (1 TB SSD) SATA to USB 3.0 adapter With the SATA to USB 3.0 adapter (order no. 6ES7790-1AA01-0AA0), you can easily create an image of your system for backup purposes, or as the basis for system-specific installations. See also Accessories (Page 19) SIMATIC ITP1000 52 Operating Instructions, 01/2017, A5E37340160-AA Device maintenance and repair 5.3 Installing and removing hardware 5.3.3 Change SSD Note The SSD module should only be exchanged by the SIEMENS Repair Service. You can find information on this on the Internet at: SIEMENS Repair Service (https://support.industry.siemens.com/cs/ww/en/sc/2154). 5.3.4 Replacing the backup battery The device has a backup battery. This supplies the hardware clock with power even when the device has been switched off. Batteries are subject to wear and tear and should be replaced after five years to make sure that your device works correctly. Note The backup battery should only be replaced by the SIEMENS Repair Service. You can find information on this on the Internet at: SIEMENS Repair Service (https://support.industry.siemens.com/cs/ww/en/sc/2154). NOTICE Risk of damage! The lithium battery may only be replaced with an identical battery or with a type recommended by the manufacturer (order no.: A5E00047601). WARNING Danger of explosion and the release of harmful substances! Do not throw lithium batteries into an open fire, do not solder, or open the cell body, do not short-circuit, or reverse polarity, do not heat up above 100 °C, follow the disposal instructions, and protect against direct exposure to sunlight, humidity, and condensation. NOTICE Danger of explosion Batteries must be disposed of in accordance with local regulations. SIMATIC ITP1000 Operating Instructions, 01/2017, A5E37340160-AA 53 Device maintenance and repair 5.4 Reinstalling the software 5.4 Reinstalling the software 5.4.1 Installing drivers and software Note In the case of multilingual operating systems (MUI versions), you must set the menus and dialogs and the default language to English (US) in the regional settings before new drivers and operating system updates are installed. Procedure 1. Connect the supplied USB stick to the USB port. 2. Start the program "START_DocuAndDrivers". 3. Select "Drivers" in the index. 4. Select the device and operating system. 5. Select the required driver. 6. Open the folder with the driver data by clicking on the link next to "Driver path". 7. Start the setup program in this folder. Note For a new installation of Windows operating systems, the chipset driver must be installed before all other drivers, if required. SIMATIC ITP1000 54 Operating Instructions, 01/2017, A5E37340160-AA Device maintenance and repair 5.4 Reinstalling the software 5.4.2 Reinstalling the operating system If your operating system is not responding correctly, you can reinstall it in one of two ways: ● With the recovery function of the supplied USB stick ● With the restore function of the supplied USB stick For these functions, set up the USB stick as bootable. For this purpose, "USB Boot" must be set to "enabled" in the BIOS Setup. Note To install an operating system in UEFI mode, the USB stick must also be booted in UEFI mode. In the BIOS selection menu Hotspot-Text, start the Boot Manager, refer to section "Opening the BIOS selection menu (Page 79)". Recovery function The supplied USB contains the installation program with tools for configuring the drives and installing the operating system with the supported languages. The basic language of the installed operating system is English. To add other languages, install these languages from the supplied USB stick at a later time (directory "Languagepacks"). Restore function If you have ordered a device with operating system, the Restore function is included on the USB stick. Documentation and drivers The supplied USB stick contains the directory "DocuAndDrivers". You can find the documentation, hardware drivers and updates here: In Windows, these contains are available via a menu. SIMATIC ITP1000 Operating Instructions, 01/2017, A5E37340160-AA 55 Device maintenance and repair 5.4 Reinstalling the software 5.4.3 Restoring the delivery state You can restore the original software using the Restore function. The supplied USB stick contains the necessary images and tools for transferring the software to the SSD of your device. The following options are available for restoring the delivery state: ● Restore the entire hard SSD with drives C: (system) and D: (Data): Use the option "Restore the complete hard disk". NOTICE Risk of data loss When "Restore entire hard disk" is set, ALL data, user settings, authorizations or license keys will be lost on the entire drive. The drive is restored to the delivery state with the partitions "C:" and "D:". ● Restore drive C: (System). This means that data stored on drive D: (Data) are retained. Use the option "Restore only system partition". NOTICE Risk of data loss If "Restore system partition only" is set all data on drive C: (system partition) will be deleted. All data, user settings and all authorizations or license keys on drive C: are lost! All data on drive C: will be completely deleted, reformatted and overwritten with the original factory software. Procedure Note The "USB Boot" option has to be set to "Enabled" in the BIOS menu "Boot" so that the device can boot from the USB stick. 1. Connect the supplied USB stick with to the device. 2. Reboot the device. 3. Press the key or the corresponding function key when the following BIOS message appears, refer to section "Keyboard inputs for the BIOS (Page 78)": Press Esc for Boot Options The BIOS selection menu appears when the initialization has been completed. 4. To boot from the USB stick, select the "Boot Manager" in the BIOS selection menu, refer to section "Opening the BIOS selection menu (Page 79)". SIMATIC ITP1000 56 Operating Instructions, 01/2017, A5E37340160-AA Device maintenance and repair 5.4 Reinstalling the software 5. Select the USB stick in the Boot Manager and confirm your entry. – To restore a system which boots in "UEFI" mode, you must also boot the supplied Restore USB stick using UEFI. – To boot the Restore USB stick in "UEFI" mode, select the corresponding entry in the Boot Manager. – To restore a system which boots in "Legacy" mode, you must also boot the Restore USB stick using Legacy. – To boot the Recovery functionality in "Legacy" mode, select the corresponding entry in the Boot Manager. 6. Select the function "Restore" and confirm your selection. 7. Follow the instructions on the screen. Note In delivery state, Windows 7 boots in "UEFI" mode. In delivery state, Windows 10 (available in a later delivery stage) boots in "UEFI" mode. 5.4.4 Updating the operating system Windows The latest updates for the Windows operating system are available on the Internet at Microsoft (http://www.microsoft.com/en-us) and on the device in the Start menu "Start > All Programs > Windows Update > Check for updates". Note Before you install new drivers or operating system updates for Windows MUI versions, configure the regional menu and dialog settings and the default English (US) language. other operating systems Contact the corresponding manufacturer. SIMATIC ITP1000 Operating Instructions, 01/2017, A5E37340160-AA 57 Device maintenance and repair 5.4 Reinstalling the software 5.4.5 Installing Windows 7 Note Specific information on using the Windows operating systems is available on the Internet: • Microsoft Technet Windows (http://technet.microsoft.com/windows) The respective manuals are not included in the scope of delivery. Requirement ● USB keyboard ● Supplied USB stick with recovery function Procedure Note The "USB Boot" option has to be set to "Enabled" in the BIOS menu "Boot" so that the device can boot from the USB stick. 1. Connect the USB stick to the device. 2. Reboot the device. 3. Press the key or the corresponding function key when the following BIOS message appears, refer to section "Keyboard inputs for the BIOS (Page 78)": Press Esc for Boot Options The BIOS selection menu appears when the initialization has been completed. 4. To boot from the USB stick, select the Boot Manager. 5. Select the USB stick in the Boot Manager and confirm your entry. 6. Select the "Recovery" function and confirm the selection. 7. Follow the on-screen instructions. After a few seconds, you will see the "Install Windows" installation program. NOTICE Risk of data loss During the installation of Windows 7, all data, user settings and all authorizations or license keys on drive C: are deleted. • Back up all data. • Check the data and time in the BIOS Setup menu "Main" and correct the displayed date and time if required. SIMATIC ITP1000 58 Operating Instructions, 01/2017, A5E37340160-AA Device maintenance and repair 5.4 Reinstalling the software "Install Windows" installation program The language of the installation program and the operating system is preset to English. You can change the language of the operating system after the installation. You can find information on this in section: "Setting up the language selection using the Multilanguage User Interface (MUI) (Page 61)". Setting up partitions and integrating storage controllers unknown to the operating system You can set up partitions during the installation process and integrate storage controllers that are unknown to the operating system. To do so, select "Custom (advanced)" when prompted for the installation type in the "Install Windows" installation program. You can set up partitions during the installation process. The recommended minimum size for Windows 7 system partition varies, depending on the amount of RAM and additional software that you are going to use. For additional information see: "Setting up partitions in Windows 7 (Page 60)". Information for systems with AHCI controller Data carrier controllers unknown to the operating system must be made known to the operating system prior to installation in the "Install Windows" installation program. Requirement You have copied the relevant controller driver to a USB stick. Procedure 1. Connect the USB stick with the controller driver to the device. 2. Start the "Install Windows" installation program as described above. 3. Select "Load Drivers" in the Windows installation window. 4. Select the respective driver on the USB stick. SIMATIC ITP1000 Operating Instructions, 01/2017, A5E37340160-AA 59 Device maintenance and repair 5.4 Reinstalling the software 5.4.6 Setting up partitions in Windows 7 You need to reset the partitions after installing a new drive if the partitions are corrupt or if you want to change the layout of the partitions. Windows 7 partitions, factory setting The following information applies to data storage media ≥ 100 GB. In a device configuration with SSD < 200 GB, the "SYSTEM" party has a size of 100 GB. Partition Name First Size File system 100 MB Automatically set up by installation program Second SYSTEM 100 GB NTFS not compressed Third DATA Remainder NTFS not compressed Note If you want to install the operating system on a data medium connected to a storage controller unknown to the operating system, you have to integrate the driver of the storage controller. Integrate this driver before you partition the data medium and before you install the operating system. 1. Make sure that the partition on which you want to install the operating system is large enough and is set up with a NTFS file system. The recommended minimum size of this partition varies, depending on the operating system, how much RAM you have available and how much additional software you want to use. Information on how the data medium is partitioned in its factory state is available in the tables below. 2. Select the partition on which you want to install the operating system. 3. Click "Next". Installation is started. The Windows operating system is installed on the data medium. SIMATIC ITP1000 60 Operating Instructions, 01/2017, A5E37340160-AA Device maintenance and repair 5.4 Reinstalling the software 5.4.7 Setting up the language selection using the Multilanguage User Interface (MUI) You can set the display of menus, dialogs or other information, such as date and time, to a different language. For this purpose, you can either select one of the preinstalled languages or install a new language package. The following command sequences are described in English. Depending on the default setting, they can be displayed in another language. Note Specific information for setting up the language selection for Windows operating systems is available on the Internet: • Microsoft Technet Windows (http://technet.microsoft.com/windows) The respective manuals are not included in the scope of delivery. Procedure Changing the settings for language, region and formats of a registered user account 1. Choose: "Start > Control Panel > Region and Language" 2. You can make the desired changes in the "Formats" and "Location und Keyboards and Languages" tabs. Changing the settings for language, region and formats of the system account and the standard user account You can change the settings for language, region and formats of the system account (for example, the language in the user login dialog) and the settings of the standard user account (standard setting for new users). The settings of the registered user are copied to the system account and the standard user account for this purpose. 1. Choose: "Start > Control Panel > Region and Language" 2. You can make the required changes in the "Administrative" tab. You copy the settings by clicking the respective button. SIMATIC ITP1000 Operating Instructions, 01/2017, A5E37340160-AA 61 Device maintenance and repair 5.5 Backing up data Installing language package The available language packages are described in the chapter "Features (Page 9)". Some language packages are available on the supplied USB stick under "Recovery" in the "Languagepacks" folder. Windows 7: 1. Choose: "Start > Control Panel > Clock, Language, and Region > Regional and Language Options" 2. Select the "Keyboards and Languages" tab. 3. Click the "Install/uninstall languages" button and make the required changes. The following languages can be installed at a later time Language 5.5 Windows 7 German English French Italian Spanish Chinese (Hong-Kong) Chinese (simplified) Chinese (Taiwan) Japanese Russian Backing up data We recommend the software tool SIMATIC IPC Image & Partition Creator (as of V3.4) to back up data under Windows. This tool provides convenient and efficient functions for backing up and restoring the full content of memory cards, hard disks and individual partitions (images). The SIMATIC IPC Image & Partition Creator can be ordered using the Siemens online ordering system (https://mall.industry.siemens.com). For more information about SIMATIC IPC Image & Partition Creator, refer to its product documentation. 5.6 Recycling and disposal The devices described in these operating instructions can be recycled thanks to their low level of pollutants. Contact a certified disposal service company for environmentally sound recycling and disposal of your old devices. SIMATIC ITP1000 62 Operating Instructions, 01/2017, A5E37340160-AA Technical specifications 6.1 Certificates and approvals ISO 9001 certificate The Siemens quality assurance system for all product creation processes (development, production and sales) meets ISO 9001 requirements. This has been certified by DQS (the German society for the certification of quality management systems). Software License Agreement If devices are supplied with preinstalled software, you must observe the corresponding license agreements. Certificates for USA and Canada Product safety. The following approval is available for the device: Underwriters Laboratories (UL) according to UL 60950-1 Second Edition and Canadian Standard CAN/CSA-C22.2 No. 60950-1-07 Second Edition. WLAN The integrated wireless LAN conforming to IEEE 802.11 a/b/g/n/ac is certified for Europe. SIMATIC ITP1000 Operating Instructions, 01/2017, A5E37340160-AA 63 Technical specifications 6.2 Directives and declarations 6.2 Directives and declarations 6.2.1 Guidelines and declarations Notes on the CE mark The following applies for this SIMATIC product: RTTE directive This product is designed for the following applications: Application Requirement for Industrial applications EN 61000-6-4 EN 61000-6-2 The devices are compliant with EN 61000-3-2 (Transient currents) and EN 61000-3-3 (Voltage fluctuation and Flicker). This product meets the requirements of EC directive 1999/5/EC ”Radio Equipment and Telecommunications Terminal Equipment - Use of the Radio Spectrum”: EN 300 328 / EN 301 893 / EN 301 489-17 / EN 301 489-1 / EN300330-2 The directive contains the requirements of the Directive of the Council on the Approximation of the Laws of Member States relating to Electromagnetic Compatibility (EMC Directive). ● Safety: see Low voltage directive Low voltage directive This product fulfills the Directive 2014/35/EU of the European Parliament and of the Council on the harmonization of the laws of Member States relating to electrical equipment designed for use within certain voltage limits. Compliance with this directive has been tested to EN 60950-1. Declaration of conformity The EC declaration of conformity and the corresponding documentation are made available to authorities in accordance with the EC directives stated above. Your sales representative can provide these on request. Installation guidelines The installation guidelines and safety notices specified in the supplied documentation must be adhered to during commissioning and operation. Connecting peripherals Noise immunity requirements to EN 61000-6-2 are met if connected peripherals are suitable for industrial applications. Peripheral devices must only be connected using shielded cables. SIMATIC ITP1000 64 Operating Instructions, 01/2017, A5E37340160-AA Technical specifications 6.2 Directives and declarations 6.2.2 ESD Guidelines Definition of ESD All electronic modules are equipped with large-scale integrated ICs or components. Due to their design, these electronic elements are highly sensitive to overvoltage, and thus to any electrostatic discharge. The electrostatic sensitive components/modules are commonly referred to as ESD devices. This is also the international abbreviation for such devices. Electrostatic sensitive modules are identified by the following symbol: NOTICE Risk of overvoltage Modules that are sensitive to electrostatic discharge can be destroyed by voltages well below those that can be perceived by human beings. Such voltages occur if you touch a component or electrical connectors of a module without first discharging the static from your body. The electrostatic discharge current may lead to latent failure of a module, that is, this damage may not be significant immediately, but in operation may cause malfunction. SIMATIC ITP1000 Operating Instructions, 01/2017, A5E37340160-AA 65 Technical specifications 6.2 Directives and declarations Electrostatic charging Anyone who is not connected to the electrical potential of their surroundings can be electrostatically charged. The figure below shows the maximum electrostatic voltage which may build up on a person coming into contact with the materials indicated. These values correspond to IEC 801-2 specifications. Figure 6-1 Electrostatic voltages which an operator can be subjected to Basic protective measures against electrostatic discharge ● Ensure correct grounding: When handling electrostatically sensitive devices, ensure that your body, working environment and any packaging are sufficiently grounded. This prevents electrostatic charge. ● Avoid direct contact: As a general rule, only touch electrostatically sensitive devices when otherwise unavoidable (e.g. during maintenance work). Handle the modules without touching any chip pins or conductors. In this way, the discharged energy can not affect the sensitive devices. Discharge your body before you start taking any measurements on a module. Do so by touching grounded metallic parts. Always use grounded measuring instruments. SIMATIC ITP1000 66 Operating Instructions, 01/2017, A5E37340160-AA Technical specifications 6.3 Technical specifications 6.3 Technical specifications General technical data Order nos. see order documents or rating plate Dimensions 330 x 214 x 32 (W x H x D in mm) Weight depending on device configuration: • Without battery Approx. 1.4 kg • With battery: Approx. 1.65 kg Supply voltage (UN) 100 V to 240 V AC (±10%); sinusoidal Line voltage frequency 50 - 60 Hz (47 to 63 Hz) Power consumption AC Max. 100 W Output voltage of the power supply unit (DC) 19 V Output current of the power supply unit (DC) Max. 4.7 A Output power of power supply unit (DC) Max. 90 W Standby power (in battery operation) Typically 1.5 W Lithium ion battery (6 cells) with detection of charging condition) Approx. 5700 mAh; 11.34 V with thermal switch and multi-fuse; recyclable; chargeable up to 45 °C; high number of cycles for use in harsh environments; low self-discharge Noise emissions < 45 dB(A) to DIN 45635 Degree of protection (entire device) IP 40 (with closed covers) according to IEC 60529 Protection class Safety class II according to IEC 61140 Safety specifications • Safety IEC 60950-1/EN 60950-1 • UL 60950-1 Second Edition • CAN/CSA-C22.2 No. 60950-1-07 Second Edition SIMATIC ITP1000 Operating Instructions, 01/2017, A5E37340160-AA 67 Technical specifications 6.3 Technical specifications Electromagnetic compatibility (EMC) Emitted interference EN 61000-6-3, EN 61000-3-2 Class D and EN 61000-3-3 Noise immunity: Mains borne disturbance variables on supply lines ± 2 kV; (according to IEC 61000-4-4; Burst) ± 1 kV; (according to IEC 61000-4-5; Surge sym./ line to line) ± 2 kV; (according to IEC 61000-4-5; Surge sym./ line to earth) Noise immunity on signal lines • ± 1 kV; (to IEC 61000-4-4; burst; length < 30 m) • ± 2 kV; (to IEC 61000-4-4; burst; length > 30 m) • ± 2 kV; (acc. to IEC 61000-4-5; surge pulse/cable to ground; length > 30 m) Immunity to discharges of static electricity ± 4 kV, contact discharge (according to IEC 61000–4-2; ESD) ± 8 kV, air discharge (according to IEC 61000-4-2; ESD) Immunity to RF interference 10 V/m with 80% amplitude modulation at 1 kHz, in accordance with SPH 150 kHz to 80 MHz (to IEC 61000-4-6) 10 V/m with 80 % amplitude modulation with 1kHz, 80 MHz to 1000 MHz (to IEC 61000-4-3) 3 V/m with 80% amplitude modulation at 1 kHz, 1.4 GHz - 2 GHz (acc. to IEC 61000-4-3) 1 V/m, with 80% amplitude modulation at 1 kHz, 2.0 GHz – 2.7 GHz (to IEC 61000-4-3) Magnetic field In accordance with SPH 30 A/m, 50 Hz and 60 Hz (acc. to IEC 61000-4-8) Climatic conditions Temperature tested to IEC 60068-2-1, IEC 60068-2-2 During operation + 5 °C to + 45 °C max. 10 °C/h (no condensation) Storage/transport –20 °C to + 60 °C at max. 20 °C/h (no condensation) Relative humidity tested to IEC 60068-2-78, IEC 60068-2-30, IEC 60068-2-14 During operation 5% to 85% at 30°C/h (no condensation) Storage/transport 5% to 95% at 25°C/h (no condensation) SIMATIC ITP1000 68 Operating Instructions, 01/2017, A5E37340160-AA Technical specifications 6.3 Technical specifications Mechanical ambient conditions Vibration tested to DIN IEC 60068-2-6 Operation 10 to 58 Hz; amplitude 0.0375 mm 58 to 500 Hz; acceleration 4.9 m/s2 Transport 5 to 9 Hz; amplitude 3.5 mm, 9 to 500 Hz: Acceleration 9.8 m/s2 Shock tested in accordance with IEC 60068-2-27 Operation Half-sine, 50 m/s2, 30 ms, 100 shocks Storage/transport Half-sine, 250 m/s2, 6 ms, 1000 shocks Quality assurance to ISO 9001 Processor Processor specifications are listed in your order documents. RAM expandable to 16 GB DDR4 SODIMM SSD • Special features Motherboard Drives SSD, ≥ 256 GB • M.2, SATA • For information on capacity, refer to the ordering documents Graphic Graphic controller Intel® HD graphics 530 Graphic controller memory part of the graphic memory is dynamically shared in the system memory Resolutions/frequencies/colors according to the setting options of the graphics driver SIMATIC ITP1000 Operating Instructions, 01/2017, A5E37340160-AA 69 Technical specifications 6.3 Technical specifications LCD display Type TFT (Thin Film Transistor), 16: 9, anti-reflection Size 10.1" Screen resolution 1280 x 800 WXGA Possible colors max. 256 K Vertical frequency 60 Hz Contrast > 200 : 1 Brightness > 220 cd/m2 Permissible defective areas light and dark pixel: Max. 10 Audio controller Realtek ALC255, UAA-compatible Internal loudspeaker max. output power 1 W Audio WLAN IEEE 802.11 a/b/g/n and ac Interfaces on the device RS232 interface (COM1) The RS232 interface is integrated in every device by default. Mini DPP 1.2 (Mini DisplayPort) Interface for external monitor • Monitor according to DP 1.2 standard with HBR2: 3840 x 2160 @ 60 Hz • Monitor according to DP 1.1a standard with HBR: 3840 x 2160 @ 30 Hz 2560 x 1140 @ 60 Hz • Monitor with DVI Single Link 1920 x 1200 @ 60 Hz USB • 1 x USB 3.0 Type C (left): Max. 1.5 A • 2 x USB 3.0 Type A (top): Max. 0.9 A Ethernet 1 x Gigabit Ethernet (RJ45) DC-In DC power supply input, jack plug Headphones, microphone, headset UAJ connection for 3.5mm jack SIMATIC ITP1000 70 Operating Instructions, 01/2017, A5E37340160-AA Technical specifications 6.3 Technical specifications Interfaces on the docking station DPP 1.2 (display port) 2 lanes Interface for external monitor • Monitor according to DP 1.2 standard with HBR2: 3840 x 2160 @ 30 Hz 2560 x 1140 @ 60 Hz • Monitor according to DP 1.1a standard with HBR: 2560 x 1080 @ 60 Hz 1920 x 1200 @ 60 Hz • no support for DP++ USB • 2 x USB 3.0 Type A: Max. 0.9 A Ethernet 1 x Gigabit Ethernet (RJ45) DC-In DC power supply input, jack plug Card reader Interface for: Card reader • SD card (including SD UHS-II) • Multi Media Cards Status displays on the device ● Rechargeable battery ● Operation ● Mass storage ● User program ● Card reader ● WLAN/Bluetooth SIMATIC ITP1000 Operating Instructions, 01/2017, A5E37340160-AA 71 Technical specifications 6.4 External interfaces 6.4 External interfaces 6.4.1 DC-In Power adapter socket. This socket has the following potentials: 6.4.2 USB 3.0 Type A Pin no. Short description Meaning Input/output VBUS + 5 V (fused) USB 3.0 Type A Output D- Data line Input/output D+ Data line Input/output GND Ground – RX- Data line Input RX+ Data line Input GND Ground – TX- Data line Output TX+ Data line Output SIMATIC ITP1000 72 Operating Instructions, 01/2017, A5E37340160-AA Technical specifications 6.4 External interfaces 6.4.3 USB 3.0 Type C Pin no. Short description Meaning Input/output A1 GND Ground – A2 TX1+ Data cable (USB 3.0) Output A3 TX1- Data cable (USB 3.0) Output A4 VBUS + 5 V (fused) Output A5 CC1 Configuration channel Input/output A6 D+ Data cable (USB 2.0) Input/output A7 D- Data cable (USB 2.0) Input/output A8 Not used A9 VBUS + 5 V (fused) Output A10 RX2- Data cable (USB 3.0) Input A11 RX2+ Data cable (USB 3.0) Input A12 GND Ground B1 GND Ground B2 TX2+ Data cable (USB 3.0) Output B3 TX2- Data cable (USB 3.0) Output B4 VBUS + 5 V (fused) Output B5 VCONN Configuration channel Input/output B6 D+ Data cable (USB 2.0) Input/output B7 D- Data cable (USB 2.0) Input/output B8 Not used B9 VBUS + 5 V (fused) Output B10 RX1- Data cable (USB 3.0) Input B11 RX1+ Data cable (USB 3.0) Input B12 GND Ground SIMATIC ITP1000 Operating Instructions, 01/2017, A5E37340160-AA 73 Technical specifications 6.4 External interfaces 6.4.4 RS232 (COM1) Pin no. Short description Meaning Input / output DCD Data carrier detect Input RxD Received data Input TxD Transmit data Output DTR Data terminal ready Output GND Ground DSR Ready for operation Input RTS Request to send Output CTS Clear to send Input RI Incoming call Input SIMATIC ITP1000 74 Operating Instructions, 01/2017, A5E37340160-AA Technical specifications 6.4 External interfaces 6.4.5 Mini DisplayPort Pin no. Short description Meaning Input/output ML_Lane0+ DP data 0+ Output GND Ground ML_Lane0- DP data 0- Output ML_Lane1+ DP data 1+ Output GND Ground ML_Lane1- DP data 1- Output ML_Lane2+ DP data 2+ Output GND Ground ML_Lane2- DP data 2- Output 10 ML_Lane3+ DP data 3+ Output 11 GND Ground 12 ML_Lane3- DP data 3- Output 13 CONFIG1 CAD Cable Adapter Detect Input 14 CONFIG2 Ground (pull-down) 15 AUX_CH+ Auxiliary channel+ Bi-directional 16 GND Ground 17 AUX_CH- Auxiliary channel- Bi-directional 18 HPD Hot Plug Detect Input 19 GND Ground 20 DP_PWR +3.3V (fused) Output SIMATIC ITP1000 Operating Instructions, 01/2017, A5E37340160-AA 75 Technical specifications 6.4 External interfaces 6.4.6 RJ45 Ethernet Pin no. Short description Meaning Input/output BI_DA+ Bi-directional data A+ Input/output BI_DA- Bi-directional data A- Input/output BI_DB+ Bi-directional data B+ Input/output BI_DC+ Bi-directional data C+ Input/output BI_DC- Bi-directional data C- Input/output BI_DB- Bi-directional data B- Input/output BI_DD+ Bi-directional data D+ Input/output BI_DD- Bi-directional data D- Input/output Shielding – 6.4.7 LED 1 OFF Lights up green Lights up orange 10 Mbps 100 Mbps 1 Gbps – LED 2 Lights up green Flashes green Connection is up indicates activity – UAJ You can connect various audio devices to the UAJ connection (Universal Audio Jack). The audio controller socket recognizes the pin assignment of the connector, depending on the connected audio device. Information on connecting the audio devices can be found in section "Connecting peripheral devices (Page 36)". The pins of a 3.5 mm jack are assigned as follows depending on the audio device: Tip Ring 1 Ring 2 Sleeve Headphone out (stereo) GND Line out (stereo) GND Line in (stereo) GND MIC GND Headset (OMTP) MIC GND Headset (CTIA) GND MIC Microphone in (mono) SIMATIC ITP1000 76 Operating Instructions, 01/2017, A5E37340160-AA Technical specifications 6.5 System resources 6.5 System resources Currently allocated system resources All system resources (hardware addresses, memory configuration, allocation of interrupts, DMA channels) are assigned dynamically by the Windows OS, depending on the hardware configuration, drivers and connected external devices. You can in each case view information on the current configuration of system resources or any existing conflicts with the installed operating system as follows: Windows 7 Start > Enter "cmd" in the search function, then enter "msinfo32" in the input box. Windows 10 (in a later delivery stage) 6.6 BIOS description 6.6.1 Overview Parameterize your device in the BIOS Setup. BIOS Setup program The BIOS Setup program, or BIOS Setup for short, is located, together with the setup parameters, in a FLASH block on the motherboard. Change the setup parameters of the device in the BIOS Setup, e.g. system time or boot sequence. Changing the device configuration Your device configuration is preset for operating with the included software. You should only change the default setup parameters if technical modifications to your device require different parameters. Note Documentation BIOS Setup is described for all devices and device configurations. Some BIOS submenus or Setup parameters may not be included, depending on your order. The interface of your BIOS Setup can deviate from the figures in this document. You can find a detailed description of the BIOS on the Support website under Entry ID: 92189178 (http://support.automation.siemens.com/WW/view/en/92189178). SIMATIC ITP1000 Operating Instructions, 01/2017, A5E37340160-AA 77 Technical specifications 6.6 BIOS description 6.6.2 Keyboard inputs for the BIOS Keyboard inputs are required to call and operate the BIOS. Use an externally connected USB keyboard or the function key on the front of the device for this purpose. These function keys are assigned as followed in the BIOS selection menu and in the BIOS Setup menu when the device starts: Function Key on the front of the device ESC F1 Enter F2 Up arrow F3 Right arrow F4 Down arrow F5 Left arrow F6 See also Buttons (Page 15) SIMATIC ITP1000 78 Operating Instructions, 01/2017, A5E37340160-AA Technical specifications 6.6 BIOS description 6.6.3 Opening the BIOS selection menu Procedure Note Key inputs without external keyboard If you have not connected any external keyboard to your device, you can use the keys on the front of the device. You can find information on which keys on the front of the device are to be pressed instead of the keyboard keys in the section "Keyboard inputs for the BIOS (Page 78)". 1. Reset the device (warm or cold restart). Depending on the device version, the default settings can differ from the figures shown. The following message appears briefly on the display at the end of the self-test: Press ESC for boot options 2. Press to open the BIOS selection menu: SIMATIC ITP1000 Operating Instructions, 01/2017, A5E37340160-AA 79 Technical specifications 6.6 BIOS description The following keys are available in the BIOS selection menu: Buttons Function Continue Exit selection menu, continue start sequence Boot Manager Specify the boot media from which to boot: • Hard disk drive • USB drive (USB boot = enabled) Device Management Start device manager for UEFI boot media Boot From File Boot Maintenance Manager: • Boot Options: Set boot order • Driver Options: Configure drivers • Console Options: Configure connected input device • Boot from File: Start from an ".EFI" file • Reset System: Restoring factory settings Secure Boot Option 1 Configuration settings to start the device in Secure Boot mode. The only software modules loaded are those that are known to be safe for the BIOS or the operating system. SCU Start BIOS Setup via Setup Configuration Utility BIOS Update Update BIOS from USB flash drive MEBx Intel Management Engine AMT configuration Available as of Windows 8 or later SIMATIC ITP1000 80 Operating Instructions, 01/2017, A5E37340160-AA Technical specifications 6.6 BIOS description 6.6.4 Structure of the BIOS Setup menu The individual setup parameters are distributed between different menus and submenus. Not all menus are included in each supplied device configuration. The following table shows the menus. Menu Meaning Main Display system information, for example, BIOS version, processor and memory Advanced Configure hardware using different submenus Security Security functions, e.g., setting a password Power Specify CPU settings and switch-on functions. Boot Determine boot options, e.g., boot order Exit Save and exit (see Exit menu) The menus always have the same structure. The figure below shows an example for the "Main" menu. Device-specific information is shown blurred. ① Header The current version of the selected BIOS Setup is displayed in the header. ② Menu bar Switch between the various menus "Main", "Advanced", etc. in the menu bar at the top. ③ Settings, submenus and Information about your device is displayed in the center left-hand area; here you can edit settings which are partly in submenus. device-specific information SIMATIC ITP1000 Operating Instructions, 01/2017, A5E37340160-AA 81 Technical specifications 6.6 BIOS description 6.6.5 ④ Help area Short help texts on the currently selected setup parameters are displayed in the center right-hand area. ⑤ Key assignment The key assignment for navigation in the BIOS Setup is found in the footer. Exit menu You always exit BIOS Setup in this menu. Exit Saving Changes All changes are saved and the system is restarted with the new Setup parameters. Save Change Without Exit All changes are saved Exit Discarding Changes All changes are discarded and the system is restarted with the old Setup parameters. Load Optimal Defaults All setup parameters are reset to the safe default values. Notice: The existing Setup parameters are overwritten by this. Load Custom Defaults The profile must be loaded with the custom Setup parameters. Requirement: The parameters are saved prior to this with "Save Custom Defaults". Save Custom Defaults The currently configured Setup parameters are saved as a custom profile (see also "Load Custom Defaults"). Discard Changes All changes are discarded. SIMATIC ITP1000 82 Operating Instructions, 01/2017, A5E37340160-AA Technical specifications 6.6 BIOS description 6.6.6 Default BIOS Setup entries Documenting your device configuration If you have changed any default settings in Setup, you can enter them in the following table. You can then refer to these entries for any future hardware modifications. Note Print out the table below and keep the pages in a safe place once you have made your entries. Main System parameters Defaults System Time hh:mm:sss System Date MM/TT/JJJJ System parameters Defaults HPET- HPET Support Enabled Custom entries Advanced Custom entries Advanced > Boot Configuration System parameters Defaults NumLock On POST Errors All without keyboard Custom entries Advanced > Peripheral Configuration System parameters Defaults Internal COM 1 Enabled Onboard Ethernet 1 Enabled Onboard Ethernet 1 Address 00:1B:1B:41:42:7B (example) WLAN Last State Audio Enabled SD-Card Enabled USB-C: Left side Enabled USB-A: Top side right Enabled USB-A: Top side left Enabled Camera Enabled Barcode Imager Enabled RFID Enabled Custom entries SIMATIC ITP1000 Operating Instructions, 01/2017, A5E37340160-AA 83 Technical specifications 6.6 BIOS description Advanced > SATA Configuration System parameters Defaults Serial ATA Port 0 [Micron_M600_MTFDDAV128MBF] (example) Custom entries Advanced > System Agent (SA) Configuration System parameters Defaults SA PCIe Code Version 1.9.0.0 Custom entries (Example) VT-d Enabled Advanced > Active Management Technology Support System parameters Defaults Intel AMT Support Disabled Intel AMT Setup Prompt Enabled MEBx Selection Screen Disabled Un-Configure ME Disabled Custom entries Intel AMT Configuration Screens Enabled USB Configure Disabled Intel AMT Password Write Enabled USB Configure Disabled PET Progress Enabled Intel AMT SPI Protected Disabled Advanced > CPU Control System parameters Defaults SW Guard Extensions (SGX) Software Controlled Custom entries Select Owner EPOCH input type No change in Owner EPOCHs Intel (VMX) Virtualization Technology Enabled Active Processor Cores All Hyper-Threading Enabled AES Enabled Intel® SpeedStep™ Enabled Intel® Speed Shift Technology Enabled Turbo Mode Enabled C state Enabled SIMATIC ITP1000 84 Operating Instructions, 01/2017, A5E37340160-AA Technical specifications 6.6 BIOS description Security System parameters Defaults TPM Operation No Operation Supervisor Password Not Installed User Password Not Installed Custom entries Power > CPU Configuration System parameters Defaults SW Guard Extensions (SGX) Software Controlled Custom entries Select Owner EPOCH input type No Change in Owner EPOCHs Intel (VMX) Virtualization Technology Enabled Active Processor Cores All Hyper-Threading Enabled AES Enabled Power > Power & Performance > CPU - Power Management Control System parameters Defaults Intel (R) SpeedStep (tm) Enabled Custom entries Intel (R) Speed Shift Technology Disabled Boot System parameters Defaults Boot Type Dual Boot Type Quick Boot Enabled Quiet Boot Enabled PXE Boot / Network Stack Disabled PXE Boot capability Disabled Add Boot Options Auto USB Boot Enabled EFI Device First Enabled Timeout [0] Custom entries Boot > Boot Device Priority System parameters Defaults Normal Boot Menue Normal Custom entries SIMATIC ITP1000 Operating Instructions, 01/2017, A5E37340160-AA 85 Technical specifications 6.6 BIOS description Boot > Boot Type Order System parameters Defaults Hard Disk Drive Micron_M600_MTFDDAV128MBF (example) Custom entries USB SIEMENS USB-FD 4 SIMATIC ITP1000 86 Operating Instructions, 01/2017, A5E37340160-AA Technical specifications 6.6 BIOS description 6.6.7 BIOS update Check regularly if updates are available for download to your device. You can find additional information on the Internet at the following address: Auto-Hotspot. Noting down and restoring BIOS Setup settings NOTICE Irretrievable loss of data All BIOS Setup settings are deleted after the BIOS update. This can put the system in an undefined state. This may damage the device and the plant. 1. Print out the table in the next section "General BIOS Setup settings". 2. Enter your specific BIOS Setup setting in this table before you run a BIOS update. 3. Start BIOS Setup after the BIOS update. 4. Load the BIOS Setup default settings with "Setup Defaults". Or use the BIOS Setup command "Load Optimal Defaults" in the "Exit" menu. 5. Make your own Setup settings based on the table you have printed out. 6. Save the BIOS Setup settings with "Save and Exit". Performing a BIOS update NOTICE Damage to the device If you switch off the device during the update, the BIOS will be incomplete and corrupt. This may result in malfunctions. Leave the device switched on during the update. If you have purchased a new BIOS update for your device, follow these steps to install the update: 1. Connect the device to the power supply. 2. Copy the update to a USB flash drive. 3. Reset the device (warm or cold restart). 4. The following message appears briefly on the display at the end of the self-test: Press ESC for boot options If you are using an external keyboard, press the key or the corresponding key for the "ESC" function on the front side of the device, see section "Keyboard inputs for the BIOS (Page 78)". SIMATIC ITP1000 Operating Instructions, 01/2017, A5E37340160-AA 87 Technical specifications 6.6 BIOS description 5. Click the "BIOS Update" button. 6. Follow the instructions on the screen. Note Starting a BIOS update The "Y" key must be pressed in order to start a BIOS update. This command is not assigned to any function key. To start a BIOS update, connect an external keyboard. Reboots There may be several reboots after a BIOS update. These reboots are initiated by the Management Engine (ME). The reboots are required by the ME to adapt itself to the changes of the BIOS update. See also After Sales Information System (http://www.siemens.com/asis) SIMATIC ITP1000 88 Operating Instructions, 01/2017, A5E37340160-AA Technical specifications 6.6 BIOS description 6.6.8 Alarm, error and system messages During startup (the boot process), the BIOS first performs a Power On Self Test (POST) and checks whether certain functional units of the PC are operating error-free. The boot sequence is immediately interrupted if critical errors occur. BIOS initializes and tests further functional units if the POST does not return any errors. In this startup phase, the graphics controller is initialized and any error messages are output to the screen. The error messages output by system BIOS are listed below. For information on error messages output by the operating system or application programs, refer to the corresponding manuals. On-screen error messages On-screen error message Meaning / tip Operating system not found Possible causes: • No operating system installed • Incorrect active boot partition • Wrong boot drive settings in SETUP Keyboard controller error Controller error. Contact your technical support team. SMART failure detected on HDD Hard disk reports pending failure through S.M.A.R.T. CMOS battery failed CMOS battery is not connected. CMOS battery weak CMOS battery is weak Real-time clock has lost power The CMOS clock was operated without battery or with a battery that was too weak, during battery change, for example. Check the CMOS clock. Keyboard error Function keys are defective PLD configuration failed Programming of the PLC on the motherboard has failed. SIMATIC ITP1000 Operating Instructions, 01/2017, A5E37340160-AA 89 Technical specifications 6.7 Active Management Technology (AMT) 6.7 Active Management Technology (AMT) 6.7.1 Introduction Intel® Active Management Technology (Intel® AMT) is an Intel technology for the remote maintenance of SIMATIC Industrial PCs (IPCs) with AMT technology using a management PC. It is not necessary to install an operating system on the SIMATIC IPC with Intel® AM. Intel® AMT provides numerous functions, e.g.: ● Keyboard Video Mouse (KVM) Redirection KVM connections are always possible using the KVM server that is integrated in the firmware. KVM enables access to IPCs with a corrupted or no operating system as the KVM server is integrated in the AMT hardware. KVM enables you to reboot a remote computer and make changes to its BIOS settings. ● Remote power management SIMATIC IPC with Intel ® AMT can be switched on and off or restarted using another PC. ● IDE redirection An image on the management PC can be integrated and used on the SIMATIC IPC with Intel® AMT both as a CD/DVD drive and as a floppy drive. If the image is bootable, you can also boot the SIMATIC IPC with Intel® AMT from it. The following figure shows remote maintenance of SIMATIC IPCs with Intel® AMT, e.g. for troubleshooting a corrupt operating system or incorrect BIOS settings: SIMATIC ITP1000 90 Operating Instructions, 01/2017, A5E37340160-AA Technical specifications 6.7 Active Management Technology (AMT) 6.7.2 Overview of AMT This section describes the required measures and settings on the local IPC so that the IPC can be controlled and maintained remotely from a management station known below as the help desk PC. The local IPC is known below as the "AMT PC". The sections contain the following information: ● AMT settings in the MEBx and in the BIOS setup ● Basic configuration of AMT ● Further useful notes 6.7.3 Enabling Intel® AMT / basic configuration For security reasons, Intel® AMT is not enabled on new devices. The Management Engine (ME) is always active. Procedure For devices IPCxxxD, IPCxxxG, IPCxxxE, Field PG M4, Field PG M5, ITP: 1. If necessary, first reset Intel® AMT to the default status. 2. To open the BIOS selection menu, press the key while the device is booting. 3. Open the BIOS Setup using the "Setup Configuration Utility (SCU)". 4. Select the "Active Management Technology Support" command in the Advanced menu. Only for the devices IPC547D, IPC547E and IPC547G: Select "AMT Configuration". 5. Activate the option "Intel AMT Support". 6. Only for the devices IPC547D, IPC547E and IPC547G: Select the "Normal" setting for "MEBx Mode". 7. Exit the BIOS Setup with key (Save and Exit). Only for the devices IPC547D, IPC547E and IPC547G: Exit the BIOS Setup with key. Settings in the MEBx 1. To open the BIOS selection menu, press the key while the device is booting. 2. Use the arrow keys to select "MEBx" and confirm with the key. 3. Select "MEBx Login". SIMATIC ITP1000 Operating Instructions, 01/2017, A5E37340160-AA 91 Technical specifications 6.7 Active Management Technology (AMT) 4. Enter the default password "admin". Change the password. The new password must comprise: – At least eight characters – An upper case letter – A lower case letter – A number – A special character (! @ # $ % ^ & *) – The underscore "_" and space characters are valid in the string but do not increase the complexity of the password. Note If the password is no longer available, you must reset the Intel® AMT to the default settings (Page 93). Backup the password to protect it against loss. 5. Switch to the "Intel (R) AMT Configuration" submenu and enable "Manageability Feature Selection". 6. Switch to the "Intel(R) ME General Settings" submenu and enable access via the network with "Activate Network Access". 7. Confirm the dialogs that appear with "Y". Drivers are automatically installed once with the Windows system start in the subsequent restart. SIMATIC ITP1000 92 Operating Instructions, 01/2017, A5E37340160-AA Technical specifications 6.7 Active Management Technology (AMT) 6.7.4 Reset Intel® AMT to default settings with Un-configure If Intel® AMT was already configured, it is advisable to reset Intel® AMT to default settings. On reset to default settings Intel® AMT is deactivated, among others. You can skip this item if the device is still in factory state. Note All previous settings in the management engine MEBx are deleted. Correct operation in the plant may be at risk. Note down all the settings in the MEBx. Make the settings again as necessary following Unconfigure. 1. Enable the "Unconfigure ME" entry in "Advanced > Active Management Technology Support" in the BIOS. 2. Exit the BIOS with the key "Save and Exit". The AMT PC restarts. 3. After the restart, a user prompt appears asking whether you really want to discard all the settings in the management engine: 4. Confirm with "Y". On a German keyboard, this means pressing the key. The device continues to boot with the factory settings of the management engine. 6.7.5 Determining the network address To connect the AMT PC with the AMT server, the network address that uniquely localizes the AMT server on the AMT PC must be entered. If DHCP is set for the automatic assignment of the network address in "Network Setup" in the MEBx of the AMT PC, the network address is not fixed. Procedure If the AMT server uses the same network address as the operating system of the AMT PC (most common situation): 1. You can obtain the address of the AMT server in the command line in Windows using "ipconfig" and in UNIX using "ifconfig". If the AMT server and operating system do not use the same network address, ask your network administrator for the address you have been assigned. SIMATIC ITP1000 Operating Instructions, 01/2017, A5E37340160-AA 93 Technical specifications 6.7 Active Management Technology (AMT) 6.7.6 Forcing user consent When a connection to the AMT PC is established, the KVM viewer may prompt the user to enter a six-figure code. This code is displayed on the screen of the AMT PC. The user of the AMT PC must inform the user of the KVM viewer of this code. This code query needs to be set up on the KVM viewer. Procedure 1. Select "Intel(R) AMT Configuration > User Consent" in the MEBx. 2. Select the value "KVM" for "User Consent". To allow a user with administrator privileges to avoid this code query, follow these steps: 1. Select "Intel(R) AMT Configuration > User Consent" in the MEBx. 2. Select "Opt-in Configurable from Remote IT". SIMATIC ITP1000 94 Operating Instructions, 01/2017, A5E37340160-AA Technical Support A.1 Service and support You can find additional information and support for the products described on the Internet at the following addresses: ● Technical support (https://support.industry.siemens.com) ● Support request form (http://www.siemens.com/automation/support-request) ● After Sales Information System SIMATIC IPC/PG (http://www.siemens.com/asis) ● SIMATIC Documentation Collection (http://www.siemens.com/simatic-tech-doku-portal) ● Your local representative (http://www.automation.siemens.com/mcms/aspa-db/en/Pages/default.aspx) ● Training center (http://sitrain.automation.siemens.com/sitrainworld/?AppLang=en) ● Industry Mall (https://mall.industry.siemens.com) When contacting your local representative or Technical Support, please have the following information at hand: ● MLFB of the device ● BIOS version for industrial PC or image version of the device ● Other installed hardware ● Other installed software Tools & downloads Please check regularly if updates and hotfixes are available for download to your device. The download area is available on the Internet at the following link: After Sales Information System SIMATIC IPC/PG (http://www.siemens.com/asis) SIMATIC ITP1000 Operating Instructions, 01/2017, A5E37340160-AA 95 Technical Support A.2 Troubleshooting A.2 Troubleshooting A.2.1 General problems This chapter provides you with tips on how to locate and troubleshoot common problems. Problem Possible cause To correct or avoid error The device is not operational. There is no power supply to the device. Check the power supply, the power cord or the power plug. Device is switched off Press the power button The battery is empty or not installed Charge or install battery. Wrong time and/or date on the device. 1. Press during the boot sequence to open BIOS-Setup. 2. Set the time and date in the setup menu. Although the BIOS setting is The backup battery is dead. OK, the time and data are still wrong. In this case, please contact your technical support team. USB device not responding. The operating system does not support the USB ports. Enable USB Legacy Support for the mouse and keyboard. For all other devices you will need USB drivers for the specific operating system. A beep sounds when a key is pressed but no character is displayed Keyboard buffer is full SIMATIC ITP1000 96 Operating Instructions, 01/2017, A5E37340160-AA Technical Support A.2 Troubleshooting A.2.2 Problems with WLAN The following lists the possible causes for problems with Wireless LAN: Cannot connect with WLAN ● Check that you have enabled the WLAN. ● Check that the other WLAN partner is active. ● Check the WLAN connection settings Observe the corresponding notes on WLAN configuration and operation in the Online Help of the WLAN adapter. Data transmission speed is too low ● Please note that the data rate stipulated and visible under Windows is only a theoretical value / corresponds to the gross value. Determined by the transmission procedure, the actual applicable data rate for the data transmission is usually around 50% of the gross value. ● The maximum data transmission speed depends on many factors. Start by verifying that the transmission mode of all network components is set up in accordance with the IEEE 802.11 a/b/g/n or ac standard. ● The spatial arrangement of the network components can also negatively influence the transmission. – The distances between the components should be as short as possible. – Masonry or reinforced concrete walls have a negative effect on the transmission performance and can, under some circumstances, prevent a connection from being established. For the best performance, a line-of-sight connection of the network components is preferred. – A high load on the network, perhaps from too many simultaneous access attempts from different nodes, can lead to lower data rates or communication problems. SIMATIC ITP1000 Operating Instructions, 01/2017, A5E37340160-AA 97 B Labels and symbols B.1 Overview The following tables show all the symbols which may be found on your SIMATIC industrial PC, SIMATIC industrial monitor or SIMATIC Field PG in addition to the symbols which are explained in the operating instructions. The symbols on your device may vary in some details from the symbols shown in the following tables. B.2 Symbol B.3 Symbol Safety Meaning Symbol Meaning Warning, observe the supplied documentation. Lock is closed Attention, radio equipment Lock is open Disconnect the power plug before opening Opening for Kensington lock Attention ESD (Electrostatic sensitive device) Warning of hot surface Operator controls Meaning On/off switch, without electrical isolation Symbol Meaning Eject CD/DVD On/off switch, without electrical isolation SIMATIC ITP1000 98 Operating Instructions, 01/2017, A5E37340160-AA Labels and symbols B.4 Certificates, approvals and markings B.4 Certificates, approvals and markings The following table shows symbols relating to certificates, approvals and markings which may be on the device. You can find more information in the operating instructions for your device: Symbol Meaning Symbol Meaning Approved for Australia and New Zealand Marking for the Eurasian Customs Union Approved for China Test mark of Factory Mutual Research CE markings for European countries Marking of Federal Communications Commission for the USA EFUP (Environment Friendly Use Period) marking for China Approved for Korea Test mark of the Underwriters Laboratories Disposal information, observe the local regulations. SIMATIC ITP1000 Operating Instructions, 01/2017, A5E37340160-AA 99 Labels and symbols B.5 Interfaces B.5 Symbol Interfaces Meaning Symbol Meaning Connection to the power supply PS/2 mouse interface Protective conductor terminal PS/2 keyboard-interface Connection for functional earthing (equipotential bonding line) Multimedia Card Reader DisplayPort interface Smart Card Reader DVI-D interface Line In LAN interface, not approved for connecting WAN or telephone Line Out Serial port Microphone input USB port Universal Audio Jack USB 2.0 high-speed port Headphone output USB 3.0 super-speed port SIMATIC ITP1000 100 Operating Instructions, 01/2017, A5E37340160-AA C Abbreviations C.1 Abbreviations Abbreviation Term Meaning AC Alternating current Alternating current AMT Active Management Technology Technology from Intel® that permits the diagnostics, management and remote control of PCs AWG American Wire Gauge US standard for the cable diameter BIOS Basic Input Output System Basic Input Output System CAN Controller Area Network CE Communauté Européenne (CE symbol) The product is in conformance with all applicable EC directives CMOS Complementary Metal Oxide Semiconductors Complementary metal oxide semiconductors COA Certificate of authentication Microsoft Windows Product Key COM Communications Port Term for the serial interface CPU Central Processing Unit CPU CSA Canadian Standards Association Canadian organization for tests and certifications according to own or binational standards (with UL / USA) standards CTS Clear To Send Clear to send DC Direct Current DC current DCD Data Carrier Detect Data carrier signal detection DPP Display Port High-performance digital monitor interface DQS Deutsche Gesellschaft zur Zertifizierung von Qualitätsmanagement mBH DSR Data Set Ready Ready for operation DTR Data Terminal Ready Data terminal is ready ESD Components sensitive to electrostatic charge EN European standard GND Ground IDE Integrated Device Electronics IEC International Electronical Commission IP Ingress Protection Degree of protection LAN Local Area Network Computer network that is limited to a local area. LCD Liquid Crystal Display Liquid crystal display LEDs Light Emitting Diode Light emitting diode MLFB Machine-readable product designation Order number MMC Multi Media Card Memory card of the format 32 mm x 24.5 mm Chassis ground SIMATIC ITP1000 Operating Instructions, 01/2017, A5E37340160-AA 101 Abbreviations C.1 Abbreviations Abbreviation Term Meaning MUI Multilanguage User Interface Language localization in Windows NEMA National Electrical Manufacturers Association Syndicate of manufacturers of electrical components in the USA PCAP Projected capacitive touch screen technology Technology for touch screen fronts. The touch screen with PCAP features a rugged, smooth glass front that is especially suited for in industrial environments. Advantages of this glass front are, for example, glare suppression, EM- or UVshielding glasses, vision protection when viewed from the side PXE Preboot Execution Environment Software for running new PCs without hard disk data via the network RFID Radio Frequency Identification RI Ring Input Incoming call RTS Reliable Transfer Service Request to send RxD Receive Data Data transfer signal SATA Serial Advanced Technology Attachment SMART Self Monitoring Analysis and Reporting Technology Hard disk error diagnostics program SSD Solid State Drive Storage medium (not volatile) S VP Serial number of the device TFT Thin-Film-Transistor TTY Tele Type Asynchronous data transfer TxD Transmit Data Data transfer signal UL Underwriters Laboratories Inc. US organization for tests and certifications according to own or binational standards (with CSA / Canada) standards V.24 Type of LCD flat-screen ITU-T standardized recommendation for data transfer via serial ports VDE Verein deutscher Elektrotechniker (Union of German Electrical Engineers) VT Virtualization Technology Intel technology with which a virtually closed environment can be made available. VT-D Virtualization Technology for Directed I/O Enables the direct assignment of a device (e.g. network adapter) to a virtual device. WLAN Wireless LAN Wireless local area network SIMATIC ITP1000 102 Operating Instructions, 01/2017, A5E37340160-AA Index 2 from 5 interleaved, (Using barcode reader) Configuration, (IPC Configuration Center) Connecting, 32 Peripheral equipment, 36 Connecting an audio device to the USB socket, 37 Creating an image, 62 Abbreviations, 101 Ad hoc mode, 47 AHCI controller, (Data storage medium controller) Approvals, 63 Audio device connecting to a UAJ socket, 37 AWG, 33 Backup battery, (Battery) Changing, 53 Barcode reader Reset, 41 using, 40 Battery, 21 Changing, 53 BIOS Setup, 77 Defaults, 83 Exit menu, 82 Menu layout, 81 Boot sequence, 89 Buttons Function keys, 15 HOME key, 15 Locking key, 15 Data backup, 62, 62 Data exchange, 44 Data storage medium controller Making known to the operating system, 59 DC-In Potentials, 72 Declarations of Conformity, 64 Degree of protection, 67 Delivery Check, 26 Delivery state Restore, 56 Device configuration, 83 Diagnostics Error Messages, 89 Troubleshooting, 96 Dimensions, 67 Display port interface Technical specifications of interface, 71 docking station Operating device in docking, 38 Remove device from docking station, 38 DocuAndDrivers, 55 Documentation, (DocuAndDrivers) Driver, (DocuAndDrivers) Card reader Multi Media Card, 42 SD card, 42 Care, 49 Certificates, 63 Cleaning product, 49 COA label, 27 COM1 Pin assignment of the interface, 74 COM1 port, 70 Electrostatic sensitive devices, 22 Error messages Troubleshooting, 96 ESD directives, 65 ESD guidelines, 22 Ethernet Connection at device, 12 Connection to docking station, 18 Pin assignment of the interface, 76 Technical specifications of interface, 70, 71 SIMATIC ITP1000 Operating Instructions, 01/2017, A5E37340160-AA 103 Index Ethernet address, 27 Ethernet interface, 10, 44 Function keys, (Pos.) Description, 15 Guidelines ESD directives, 65 Hard disk assembly, 52 Hard disk kit Order number, 52 Headphones, (Audio device) Headset, (Audio device) Hibernate, (Sleep mode), (Sleep mode) HOME key Description, 15 Pos., 11 Identification data, 27 Image & Partition Creator, 62 Industrial WLAN, 44 Infrastructure mode, 47 Installing Windows, 58 Installing language package, (MUI) Integration RJ45 Ethernet, 44 Interfaces COM1, pin assignment, 74 DC-In 19 V, 13, 18 DC-In, potentials, 72 Ethernet, 12, 18 Mini DisplayPort, 12, 18 Mini DisplayPort, pin assignment, 75 RJ45 Ethernet, 44 RS 232, pin assignment, 74 RS-232, 12 UAJ, 13 UAJ, in assignment of the audio jack, 76 USB 3.0 Type A, 12, 18 USB 3.0 Type A, pin assignment, 72 USB 3.0 Type C, 13 USB 3.0 Type C, pin assignment, 73 USB Ethernet, pin assignment, 76 USB RJ45, pin assignment, 76 IPC Configuration Center Documentation, 40 Opening, 40 IT communication, 44 License key, 56 Lithium battery, (Battery) Localized information, 33 Locking key Description, 15 Pos., 11 Loudspeaker, 12 Low voltage directive, 64 Maintenance, 49 Messages On the screen, 89 Microphone, (Audio device) Mini DisplayPort Connection at device, 12 Connection to docking station, 18 Pin assignment of the interface, 75 Mini DisplayPort Technical specifications of interface, 70 MUI, 61 Multi Media Card Card reader, 42 Multi Media Card (MMC) Card reader, 12 NEMA, 33 Network card, 47 On/off button Function, 15 Pos., 11 Switch off the device., 35 Online ordering system, 44 SIMATIC ITP1000 104 Operating Instructions, 01/2017, A5E37340160-AA Index On-screen error messages, 89 Operating mode Off, 35 On, 35 Sleep mode, 35 Switch off screen, 35 Operating modes, 35 Operating system Installing, 58 Starting for the first time, 34 Updates, 57 Order number, 27 Parameter scan, (Using barcode reader) Partitions Delivery state in Windows 7, 60 Setting up, 59 setting up in Windows 7, 60 Peripheral equipment, 36 Power button, (On/off button) Power consumption, 67 Power options, 35 Power supply Connection at device, 13 Connection to docking station, 18 via docking station, 39 with external power supply unit, 39 Power supply Connecting, 32 Processor, 69 Product key, 27 PROFIBUS Integration, 44 Rating plate, 26 Rechargeable battery Battery operation, 29 Charging state, 29 Danger notices, 28 Recovery function, 55 Repair service, 53, 53 Repairs, 21 Restart, 34 Restore function, 55 RFID reader Pos., 11 using, 42 RJ45 Pin assignment of the interface, 76 RJ45 Ethernet, 44 RS-232 Connection at device, 12 Interfaces on the device, 70 Pin assignment of the interface, 74 RTTE directive, 64 Safety instruction Preventing inadvertent operation, 49 Unintentional response, 49 Safety instructions, 20 SD card Card reader, 12, 42 Technical specifications, 71 Serial interface, 70 Serial number, 27 SIMATIC IPC Image & Partition Creator, (Image & Partition Creator) SIMATIC S7 Integration, 44 Sleep Sleep mode, 35 Sleep mode Hibernate, 35 Hibernation, 35 Sleep, 35 Softnet S7 Integration, 44 SSD Changing, 53 SSD assembly, 52 SSD kit Order number, 52 Standard versions, 10 Starting for the first time, 34 Startup, 89 Status displays, 16, 71 Pos., 11 Supply voltage, 67 For countries other than the USA and Canada, 33 For the USA and Canada, 33 Switch off screen, (Operating mode) System LEDs, (Status displays) System partition, 56 System resources, 77 SIMATIC ITP1000 Operating Instructions, 01/2017, A5E37340160-AA 105 Index Technical specifications, 67 Temperature, 68 TPM, 46 Transport precautions, 25 Troubleshooting/FAQs, 96 Trusted Platform Module, (TPM) UAJ, 37 Pin assignment of the jack, 76 Technical specifications for stereo jack, 70 Unpacking Device, 26 Updates Operating system, 57 USB Technical specifications of interface on the docking station, 71 Technical specifications of the interface on the device, 70 USB 3.0 Type A Connection at device, 12 Connection to docking station, 18 USB Type A Pin assignment of the interface, 72 USB Type C Pin assignment of the interface, 73 Using rechargeable batteries, 50 Ventilation slots, 12, 12 Weight, 67 Windows Installing, 58 Partitions, (Partitions) Wireless LAN, 44, 47 Regulations, 63 WLAN Standard, 70 SIMATIC ITP1000 106 Operating Instructions, 01/2017, A5E37340160-AA
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