Sierra Wireless ULC AC803S CDMA+WiMAX+WiFi+LTE Mobile Hot Spot User Manual users manual

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Sierra Wireless™ 4G LTE Tri-Fi Hotspot User Guide ©2012 Sierra Wireless. AirCard is a registered trademark of Sierra Wireless. Other marks are trademarks of their respective owners. Doc. 2400212 (FCC), rev C

TOC i Table of Contents Get Started .................................................................................................................................. 10 Your Device ............................................................................................................................. 10 Package Contents ............................................................................................................... 11 Care and Maintenance ........................................................................................................ 11 System Requirements ............................................................................................................. 11 Setting Up Your Device ........................................................................................................... 12 Device Setup ....................................................................................................................... 12 Activating Your Device ......................................................................................................... 17 Getting Help ............................................................................................................................ 20 Online Help .......................................................................................................................... 20 Device Basics ............................................................................................................................. 21 Components of Your Device ................................................................................................... 22 3G and 4G Networks ............................................................................................................... 22 Battery ..................................................................................................................................... 23 Installing the Battery ............................................................................................................ 23 Charging the Battery ............................................................................................................ 24 Power Button ........................................................................................................................... 26 Turning Your Device On and Off ......................................................................................... 26 Using the Power Button to Determine the Device State ...................................................... 27 Controlling the Device Using the Power Button ................................................................... 27 Other Buttons and Switches .................................................................................................... 28 Reset Button ............................................................................................................................ 28 Restarting the Device .......................................................................................................... 29 LCD ......................................................................................................................................... 30 Interpreting the LCD ............................................................................................................ 30 LCD Information Screens .................................................................................................... 31 microSD Card Slot ................................................................................................................... 31 Your Network Connection ........................................................................................................... 32 Launching and Ending A Network Connection ........................................................................ 32 Launching Your Network Connection .................................................................................. 32

TOC ii Ending Your Network Connection ........................................................................................ 33 Sharing Your Connection ........................................................................................................ 33 Manually Entering the Wi-Fi information .............................................................................. 33 Connecting Through WPS ................................................................................................... 33 Connecting Through USB ....................................................................................................... 36 Making a Tethered Connection ............................................................................................ 37 TRU-Install ........................................................................................................................... 38 Browser Interface Home Page .................................................................................................... 40 Home Page Basics .................................................................................................................. 41 Displaying the Home Page of the Device ............................................................................ 41 Logging On as an Administrator .......................................................................................... 42 Device Views ....................................................................................................................... 42 Turning Your Device Off ...................................................................................................... 44 Setup Pages ........................................................................................................................ 44 Home Page Buttons ................................................................................................................ 45 Admin Setup Button ............................................................................................................. 46 Advanced Settings ............................................................................................................... 46 Map me Button .................................................................................................................... 46 Support Button ..................................................................................................................... 46 Feedback ............................................................................................................................. 46 Help Button .......................................................................................................................... 47 Connect/Disconnect Button ................................................................................................. 47 WPS Button ......................................................................................................................... 47 Power Off Button ................................................................................................................. 47 Icons and Text ......................................................................................................................... 47 Signal Information ................................................................................................................ 49 Mobile Broadband Information and Settings ........................................................................ 50 Roaming Information and Settings ...................................................................................... 52 Alert Information .................................................................................................................. 52 GPS Information and Settings ............................................................................................. 53 Wi-Fi Users Information and Settings .................................................................................. 54 Battery Information and Settings ......................................................................................... 55 Internet Connection Information .......................................................................................... 56

TOC iii microSD Card Information and Settings .............................................................................. 58 Sounds Information and Settings ......................................................................................... 58 Alerts ....................................................................................................................................... 59 3G Activation Required ........................................................................................................ 60 GPS Privacy Agreement ...................................................................................................... 61 SD Card Error ...................................................................................................................... 61 Software Update Available .................................................................................................. 61 Viewing Device Information ..................................................................................................... 62 Updates ................................................................................................................................... 64 Automatically Checking for Updates .................................................................................... 65 Manually Checking for Updates ........................................................................................... 65 Upgrading Firmware From a File ......................................................................................... 66 Device Settings ........................................................................................................................... 69 Power Settings ........................................................................................................................ 69 Battery and USB Power Settings ......................................................................................... 69 AC Power Settings ............................................................................................................... 70 Login Settings .......................................................................................................................... 70 Changing the Administrator Password ................................................................................ 70 Automatic Login (“Remember Me”) ..................................................................................... 70 Display Settings ....................................................................................................................... 71 Turning the LCD On or Off ................................................................................................... 71 Setting the LCD Timeout ..................................................................................................... 72 Setting the LCD Brightness ................................................................................................. 72 Enabling and Disabling the Power Button LED ................................................................... 72 Sound Settings ........................................................................................................................ 73 Enabling and Disabling Sounds for Specific Events ............................................................ 73 Low Battery Alert ................................................................................................................. 74 Critical Battery Level Alert ................................................................................................... 74 Advanced Settings .................................................................................................................. 75 Device Tab ........................................................................................................................... 75 Device Tab: Basic Panel ...................................................................................................... 75 Device Tab: Display Panel ................................................................................................... 76 Device Tab: microSD Card Panel ........................................................................................ 77

TOC iv Device Tab: Sounds Panel .................................................................................................. 78 Device Tab: About Panel ..................................................................................................... 79 Device Tab: Log Panel ........................................................................................................ 80 WAN Tab ............................................................................................................................. 81 WAN Tab: Setup Panel ........................................................................................................ 81 WAN Tab: 3G Panel ............................................................................................................ 83 WAN Tab: 4G Panel ............................................................................................................ 84 WAN Tab: 4G LTE Panel ..................................................................................................... 86 WAN Tab: GPS Panel ......................................................................................................... 87 Wi-Fi Tab ............................................................................................................................. 88 Wi-Fi Tab: Network Panel .................................................................................................... 88 Wi-Fi Tab: Security Panel .................................................................................................... 90 Wi-Fi Tab: MAC Filter Panel ................................................................................................ 91 Router Tab Settings ................................................................................................................ 92 Basic Panel: General ........................................................................................................... 93 Basic Panel: UPnP (Universal Plug and Play) ..................................................................... 94 Basic Panel: SPI (Stateful Packet Inspection) ..................................................................... 94 LAN Panel: General ............................................................................................................. 94 LAN Panel: DHCP ............................................................................................................... 96 LAN Panel: DNS Mode ........................................................................................................ 98 Port Forward Panel: General ............................................................................................... 99 Port Forward Panel: Enabling Port Forwarding ................................................................. 100 Port Forward Panel: Enabling Port Forwarding for an Application .................................... 100 Port Forward Panel: Disabling Port Forwarding for an Application .................................... 100 Port Trigger Panel: General ............................................................................................... 101 Port Trigger Panel: Enabling Port Triggering ..................................................................... 101 Port Trigger Panel: Enabling Port Triggering for Specified Protocols and Ports................ 102 Port Trigger Panel: Removing Ports From the Port Triggering List ................................... 102 DMZ Panel: General .......................................................................................................... 103 DMZ Panel: Enabling DMZ ................................................................................................ 103 DMZ Panel: Configuring DMZ ............................................................................................ 103 Resetting the Software to Default Setting: General ........................................................... 104 Resetting the Software to Default Settings: Using the Reset Button ................................. 105

TOC v Resetting the Software to Default Settings: Using the Browser Interface .......................... 106 Exporting and Importing Settings .......................................................................................... 106 Exporting Settings .............................................................................................................. 107 Importing Settings .............................................................................................................. 107 Device Logs ........................................................................................................................... 107 Connection History ............................................................................................................ 107 System Events ................................................................................................................... 108 Setting the Method Used for Time Acquisition ................................................................... 109 Configuring the Wi-Fi Network .................................................................................................. 111 SSID (Wi-Fi Network Name) ................................................................................................. 112 Linking the SSID and the Host Name ................................................................................ 112 Wi-Fi Security ........................................................................................................................ 113 Wi-Fi Password .................................................................................................................. 114 Allowing or Denying Computers Access to the Network .................................................... 116 Displaying a List of Currently Connected Computers ........................................................ 117 Host Name (Device Name) ................................................................................................... 118 Setting the Maximum Number of Wi-Fi Users ....................................................................... 118 Wi-Fi Channel ........................................................................................................................ 119 Disabling Wi-Fi When Connected Through USB ................................................................... 119 Configuring 3G, 4G, and 4G LTE .............................................................................................. 120 Viewing 3G Activation Information ........................................................................................ 120 Resetting the 3G and 4G Configurations to Default Settings ................................................ 120 Resetting the 3G and 4G Radio Configurations to Default Settings ...................................... 121 Location Services and Settings ................................................................................................. 122 Location Services .................................................................................................................. 122 Requirements for GPS Service .......................................................................................... 122 Enabling GPS .................................................................................................................... 122 Displaying Your Location Information ................................................................................ 123 Viewing Your Current Location in a Web Browser ............................................................. 123 Performing a Location Search ........................................................................................... 123 GPS Settings ......................................................................................................................... 124 Setting the GPS Mode ....................................................................................................... 124 Setting the GPS Fix Rate ................................................................................................... 125

TOC vi Using Metric Units .............................................................................................................. 125 Changing Your Mapping Service ....................................................................................... 125 Performance Setting: GPS ................................................................................................ 126 Accuracy ............................................................................................................................ 126 Using the microSD Card ........................................................................................................... 127 Before Using the microSD Card Slot ..................................................................................... 127 Enabling the microSD Card Slot ........................................................................................ 127 Setting Up Access to the microSD Card ............................................................................ 127 microSD Shared Folder Name ........................................................................................... 128 Inserting a microSD Card ...................................................................................................... 128 Removing a microSD Card .................................................................................................... 129 Accessing the microSD Card ................................................................................................ 130 Frequently Asked Questions ..................................................................................................... 132 How Can I Tell I’m Connected to 3G or 4G? ......................................................................... 132 How Do I Connect to Wi-Fi? .................................................................................................. 132 Is Roaming on 4G Supported? .............................................................................................. 133 What Do I Do if I Forget the Wi-Fi Password? ...................................................................... 133 What Do I Do if I Forget the Administrator Password? .......................................................... 134 What Do I Do if the Home Page Displays “Charging paused”? ............................................. 134 If the Connection is “Always On,” Am I Always Being Billed? ............................................... 135 Questions About GPS and Location Services ....................................................................... 135 How Can I Stream GPS Data to Use With a Third-party GPS Application? ...................... 135 Questions About WPS ........................................................................................................... 135 What is WPS? .................................................................................................................... 136 How do I Use WPS? .......................................................................................................... 136 If a Wireless Device has a WPS Button or a WPS Software Option, Must I Use it to Connect Via Wi-Fi? .......................................................................................................................... 136 How Do I Access My Corporate Network Through a VPN? .................................................. 136 Are Terminal Sessions Supported? ....................................................................................... 136 Tips ........................................................................................................................................... 137 Extending Battery Life ........................................................................................................... 137 Device Location ..................................................................................................................... 138 Improving Signal Strength ..................................................................................................... 138

TOC vii Improving 3G Network Service .............................................................................................. 139 Improving Wi-Fi Performance ................................................................................................ 139 Security Tips .......................................................................................................................... 140 Finding the MAC Address ..................................................................................................... 141 Finding the IP Address .......................................................................................................... 142 Troubleshooting ........................................................................................................................ 143 General Tips .......................................................................................................................... 143 Connection Errors ................................................................................................................. 144 LCD Is Dark ........................................................................................................................... 145 Insufficient Signal Strength .................................................................................................... 145 Messages Displayed on the Device LCD .............................................................................. 146 3G Activation Failed ........................................................................................................... 146 Connecting to 3G/4G ......................................................................................................... 146 Connection Error ................................................................................................................ 147 Device Activation Required ................................................................................................ 147 Searching for Network ....................................................................................................... 147 Update Failed .................................................................................................................... 147 Cannot Connect to Wi-Fi ....................................................................................................... 147 WPS-Related Messages ....................................................................................................... 148 WPS Failed. WPS could not add the device to the network .............................................. 149 WPS Not Available. WPS feature not enabled .................................................................. 149 WPS Not Available. SSID Broadcast disabled .................................................................. 149 WPS Not Available. Wi-Fi currently disabled ..................................................................... 149 WPS Not Available. WEP or WPA security not allowed .................................................... 150 WPS Not Available. Max connected devices ..................................................................... 150 WPS Not Available. MAC Filter list empty ......................................................................... 150 WPS PIN Chksum Error .................................................................................................... 151 WPS PIN Mismatch. The PIN used did not match the PIN of the device .......................... 151 WPS Timeout. The WPS session was terminated. Press WPS button to try again........... 151 WPS Multiple Sessions Error ............................................................................................. 151 Cannot Connect Through USB .............................................................................................. 151 Cannot Display the Home Page ............................................................................................ 152 Cannot Connect to the 3G or 4G Network ............................................................................ 153

TOC viii The Device Seems to Have Stopped Charging ..................................................................... 154 Location Services Aren’t Working or Don’t Seem to Be Available ........................................ 154 GPS Fix Not Available ........................................................................................................... 154 Cannot Check for Updates .................................................................................................... 154 Sounds Are Enabled, but the Device Doesn’t Generate Any Sounds ................................... 154 Technical Specifications ........................................................................................................... 155 LED Operation ....................................................................................................................... 155 Radio Frequency and Electrical Specifications ..................................................................... 155 Software Specifications ......................................................................................................... 156 Environmental Specifications ................................................................................................ 157 Mechanical Specifications ..................................................................................................... 157 Safety Information ..................................................................................................................... 158 Important Notice .................................................................................................................... 158 Safety and Hazards ............................................................................................................... 158 Proper Battery Use and Disposal ...................................................................................... 159 Regulatory Notices .................................................................................................................... 160 Legal ......................................................................................................................................... 162 Patents .................................................................................................................................. 162 Licenses ................................................................................................................................ 162 GNU General Public License ............................................................................................. 163 iPerf License ...................................................................................................................... 169 miniupnpd License ............................................................................................................. 170 OpenSSL License .............................................................................................................. 170 Original SSLeay License ................................................................................................... 171 PPPD License .................................................................................................................... 173 PPPStats License .............................................................................................................. 174 PPPDump License ............................................................................................................. 174 SSH2 License .................................................................................................................... 175 UUID License ..................................................................................................................... 176 Zlib License ........................................................................................................................ 176 Trademarks ........................................................................................................................... 177 Copyright ............................................................................................................................... 177 Limitation of Liability .............................................................................................................. 177

TOC ix Additional Information and Updates ...................................................................................... 177 Index ......................................................................................................................................... 178

Get Started 10 Get Started Your Device System Requirements Setting Up Your Device Getting Help Your Device The following illustrations show your device’s primary external features and buttons. Front View Bottom View (Battery Cover Removed)

Get Started 11 Top View Package Contents Your package includes several items. ● Sierra Wireless 4G LTE Tri-Fi Hotspot ● Battery compartment cover ● Rechargeable battery ● AC charger with micro-USB port ● Micro-USB cable ● Get Started guide Care and Maintenance As with any electronic device, you should handle this device with care to ensure reliable operation. Follow these guidelines in using and storing the device. ● Protect the device from liquids, dust, and excessive heat. ● Do not handle or operate the device while driving or operating a vehicle. Doing so may distract you from properly operating the vehicle. In some jurisdictions, operating communication devices while in control of a vehicle is a criminal offense. ● Do not apply adhesive labels to the device. They may cause the device to overheat and may alter the antenna’s performance. System Requirements This section lists items that are required to use your Sierra Wireless™ 4G LTE Tri-Fi Hotspot. ● One or more computers that support Wi-Fi (802.11b/g/n)

Get Started 12 ● Web browser (required if you’ll be using the browser interface to view status and to configure settings). The following browsers are supported:  Internet Explorer (version 6.0 or higher)  Mozilla Firefox (version 2.0 or higher)  Google Chrome (version 2.0.172.28 or higher)  Apple Safari (version 2.0 or higher)  Opera version 9.64 ● If you’ll be connecting the device through USB:  Computer running Windows 7, Windows Vista, Windows XP, or Mac (OS X 10.4.x or higher)  USB 2.0 slot Setting Up Your Device Read step-by-step instructions for setting up the device. Device Setup Activating Your Device Device Setup Find out how to set up your device. 1. Install the battery, as described in Installing the Battery. 2. Connect the device to the AC charger, as described in “Using the AC Charger with Your Device’s micro-USB Port” in Charging the Battery. 3. Plug the AC charger into an electrical outlet. 4. Important: Charge the device until the battery icon is full ( ). Connecting to the Network 1. Make sure you are in a 4G, 4G LTE, or 3G coverage area (not roaming). 2. If you have a LAN connection, disconnect it. 3. Make sure your computer’s Wi-Fi is turned on. 4. If the device LCD displays “Charging,” “Charged,” or “Powered off,” press and hold the power button for two seconds.

Get Started 13 5. Wait until the device LCD displays “Connect your computer to Wi-Fi network,” followed by the network name (SSID) and password. This may take several seconds. 6. On your computer, connect to the Wi-Fi network listed on the device LCD. If you don’t know how to do this, see How Do I Connect to Wi-Fi? After you’ve connected to the Wi-Fi network, the device LCD displays “Open any web page to continue setup.” 7. Open your Web browser. The “Welcome to your Sierra Wireless™ 4G LTE Tri-Fri Hotspot” window opens. Note: This window displays the administrator password and the address of the device home page. Please remember this information or write it down in a safe place. This window provides several options. ● To keep the default settings of the device, click one of the following:  The Internet (to connect immediately to the Internet)  My Sierra Wireless™ 4G LTE Tri-Fri Hotspot’s home page (to view the device status, customize settings). Proceed to Activating Your Device.  To change security settings, click Set up my Sierra Wireless™ 4G LTE Tri-Fri Hotspot.

Get Started 14 Changing the Password and Settings During the device setup, you can select Set up my Sierra Wireless™ 4G LTE Tri-Fri Hotspot to change the following settings: ● Administrator password — This password is used to log in to the home page, where you can view and customize your device settings. The default password is “password.” Choose something easy-to-remember (yet not easily guessed by others). If you forget this password, you’ll need to reset the device to its default settings and go through the device setup (as described in Device Setup). Your administrator password must be 1–20 characters long. ● Wi-Fi network name (SSID) — This name is visible to other Wi-Fi-enabled devices, and is used to identify your Wi-Fi network. The length of the Wi-Fi network name (SSID) depends on other settings of the browser interface. (See the Help bubble that’s displayed when you move the cursor to the SSID input field.) ● Wi-Fi security — The default setting is WEP 64 Bit Open. To select another option, click More options. (See “Wi-Fi Security Options”, below.) ● Wi-Fi password — The maximum length of this field is determined by the Wi-Fi security option (the previous item). (See the Help bubble that’s displayed when you move the cursor to the Wi-Fi password field.) If you’ll be sharing your Internet connection, you may need to give the Wi-Fi password to other users; don’t use your banking or other important passwords. Also, don’t use a password that’s easily guessed by others. From this window you can also enable the Password Reminder feature, which is useful if you forget the Wi-Fi password (Show Wi-Fi password on your device). (See “Wi-Fi Password Reminder” in Wi-Fi Password.) Tip: Help information on each field appears (in a bubble) when you move the cursor into the field. Tip: You can display this window any time, by clicking Admin Setup ( ) in the home page. (See Displaying the Home Page of the Device.) After you change the settings and click Submit, the device restarts and displays updated information on its LCD. Follow the instructions on the LCD, and proceed to “Your Device is Now Restarting” (below). Wi-Fi Security Options If you click More options (after having clicked Set up my Sierra Wireless™ 4G LTE Tri-Fri Hotspot, during the device setup), a window with several Wi-Fi security options opens.

Get Started 15 Note: All the devices used with the Sierra Wireless 4G LTE Tri Fi Hotspot must support the selected security type. Note: WPS is available only if you select either a WPA2 Personal option (including WPA/WPA2 Personal) or (not recommended) no security. (See Connecting Through WPS.) The options displayed depend on the Basic Rate setting (in Advanced Settings > Wi-Fi > Security; see Wi-Fi Tab: Security Panel). If Basic Rate is “802.11b/g compatibility” or “802.11g only,” these options are shown: ● WPA-Personal — This is a strong security standard, supported by most Wi-Fi devices. ● WPA2-Personal AES — This is a stronger, newer security standard that is limited to newer Wi-Fi devices. ● WEP-64 Bit — This option provides security, but it’s relatively weak. This option works with older and newer Wi-Fi devices, and is recommended only if any of your devices don’t support WPA or WPA2. ● None — No security is used (no password is required to access the Wi-Fi network); this setting is not recommended. Anyone may access your device and use your Internet connection. (You are responsible for payment for data usage fees.) If Basic Rate is “802.11b/g/n compatibility,” these options are shown: ● WPA2 Personal - AES — This is a stronger, newer security standard that is limited to newer Wi-Fi devices. ● WPA/WPA2 Personal (recommended setting if any of your devices are more than two years old) — Wi-Fi devices that use either WPA or WPA2 can connect to the Sierra Wireless 4G LTE Tri Fi Hotspot. Most Wi-Fi devices support this type of security. ● None — No security is used (no password is required to access the Wi-Fi network); this setting is not recommended. Anyone may access your device and use your Internet connection. (You are responsible for payment for data usage fees.) If the above options don’t meet your requirements, click I don’t see what I want.... (This link might not be displayed, depending on the Basic Rate setting.) Expanded Wi-Fi Security Options If you click I don’t see what I want... (from the Wi-Fi Security Options window during the device setup), a window with an expanded list of Wi-Fi security options opens. Note: All the devices used with the Sierra Wireless 4G LTE Tri Fi Hotspot must support the selected security type.

Get Started 16 Note: WPS is available only if you select either a WPA2 Personal option (including WPA/WPA2 Personal) or (not recommended) no security. (See Connecting Through WPS.) Note: You can also view the expanded list of Wi-Fi security options in the Security panel of the Wi-Fi tab of the Advanced Settings window. (See “Accessing the Advanced Settings Window” in Advanced Settings.) Some of the following options may be displayed, depending on the Basic Rate setting (see Wi-Fi Tab: Security Panel): ● None — No security is used (no password is required to access the Wi-Fi network); this setting is not recommended. Anyone may access your device and use your Internet connection. (You are responsible for payment for data usage fees.) ● WEP 64 Bit - Shared — This option provides security, but it’s relatively weak. This option works with older and newer Wi-Fi devices, and is recommended only if any of your devices don’t support WPA or WPA2. Shared WEP uses the same key for encryption and authentication; some consider shared WEP to be less secure than open WEP. ● WEP 128 Bit - Shared — This option provides security, but it’s relatively weak (but stronger than WEP 64 Bit - Shared). This option works with older and newer Wi-Fi devices, and is recommended only if any of your devices don’t support WPA or WPA2. Shared WEP uses the same key for encryption and authentication; some consider shared WEP to be less secure than open WEP. ● WEP 64 Bit - Open — This option provides security, but it’s relatively weak. This option works with older and newer Wi-Fi devices, and is recommended only if any of your devices don’t support WPA or WPA2. Open WEP uses the key for encryption, but not for authentication. ● WEP 128 Bit - Open — This option provides security, but it’s relatively weak (but stronger than WEP 64 Bit - Open). This option works with older and newer Wi-Fi devices, and is recommended only if any of your devices don’t support WPA or WPA2. Open WEP uses the key for encryption, but not for authentication. ● WPA Personal - TKIP — This is a strong security standard that is supported by most Wi-Fi devices. ● WPA Personal - TKIP/AES — This is a strong security standard that is supported by most Wi-Fi devices.

Get Started 17 ● WPA2 Personal - AES — This is a stronger, newer security standard that is limited to newer Wi-Fi devices. ● WPA2 Personal - TKIP/AES — This is a stronger, newer security standard that is limited to newer Wi-Fi devices. ● WPA/WPA2 Personal (recommended setting if any of your devices are more than two years old) — Wi-Fi devices that use either WPA or WPA2 can connect to the Sierra Wireless 4G LTE Tri Fi Hotspot. This setting is supported by most Wi-Fi devices. Your Device is Now Restarting The “Your device is now restarting” window opens if you’ve clicked Set up my Sierra Wireless™ 4G LTE Tri-Fri Hotspot and then clicked Submit. The changes take effect after the device restarts automatically. You should write down the following information that’s displayed in the window: ● Wi-Fi network name ● Wi-Fi password To complete the process: 1. Wait until the device LCD displays “Connect your computer to Wi-Fi Network.” 2. Connect your computer to the Wi-Fi network, using the information you’ve written down. (If you don’t know how to do this, see How Do I Connect to Wi-Fi?) 3. After the Wi-Fi connection was successfully established, click the Click here text in the window. Activating Your Device Normally your device will be set up on your account at the time of purchase. If this has not happened, the browser interface will prompt you to activate your device. The process of setting up an account is called activation. When the device starts up, it will detect whether the device has been configured with an account (“preactivated”). If it has not, the activation process starts automatically. Note: If you’re able to connect to 3G, you are already set up to use your service on the 3G network; no further action is needed. Proceed to Connecting Through USB. In some cases, the activation process will be seamless, not requiring any action from your part; you might not even see any activation-related messages displayed on the device LCD. In other cases, your computer will display one of the following:

Get Started 18 ● “3G Activation Required” alert (displayed on the home page; available if you have already set up with your service provider a wireless account that is associated with your Sierra Wireless 4G LTE Tri Fi Hotspot) ● Device Self-Activation wizard (displayed if you haven’t yet set up a wireless account that is associated with your Sierra Wireless 4G LTE Tri Fi Hotspot) Activating Your Device Through the “3G Activation Required” Alert In rare cases, the device LCD and the home page may indicate that activation is required: ● The LCD displays “3G Activation failed.” ● The home page displays the alert “3G Activation Required.” Note: You will still be able to connect to the Internet when you have 4G coverage. (You won’t be able to connect to the Internet if you have only 4G LTE coverage.) Once you initiate the activation process, you won’t be able to connect to the Internet through 4G or 4G LTE, until the activation process has completed. To activate your device: 1. Make sure you’re in 3G coverage and the signal strength is strong. 2. In the address bar of your Web browser, type http://192.168.0.1 to display the home page. 3. In the Admin Login section (in the upper left area of the home page), enter the administrator password (1–20 characters/numbers). (The default password is “password”.) 4. Click OK. 5. Click the alerts icon to display the alert window. 6. If more than one alert is available, use the and buttons (at the top of the alert window) to browse to the “3G Activation Required” alert. 7. In the alert, click Activate now. If you haven’t successfully completed the activation, contact your service provider’s Customer Service and have the following available: ● Your billing information. ● MEID of the device (displayed on the packaging and inside the battery compartment).

Get Started 19 Activating Your Device Through the Activation Wizard If you haven’t set up with your service provider a wireless account that is associated with your Sierra Wireless 4G LTE Tri Fi Hotspot, the Device Self-Activation wizard is automatically displayed. To activate your device through the Device Self-Activation wizard: 1. Make sure you’re in 3G coverage and the signal strength is strong. 2. Follow the onscreen instructions displayed in the Device Self-Activation wizard. If the activation fails, the following options may be presented:  Retry the activation.  Reset the device to its default settings (after which the device will restart) and then retry the activation.  Cancel. You should retry the activation at a later time. If, after trying the above options, you haven’t successfully completed the activation, contact your service provider’s Customer Service and have the following available: ● Your billing information. ● MEID of the device (displayed on the packaging and inside the battery compartment). To manually start the Device Self-Activation wizard (for example, at a later time): 1. Make sure you’re in 3G coverage and the signal strength is strong. 2. In the address bar of your Web browser, type http://192.168.0.1 to display the home page. 3. In the Admin Login section (in the upper left area of the home page), enter the administrator password (1–20 characters/numbers). (The default password is “password”.) 4. Click OK. 5. Click Advanced settings ( ). 6. Click Device > About. 7. Click Launch Activation Wizard.

Get Started 20 Getting Help Learn where you can get more information or assistance. Online Help Online Help In the browser interface, click Help ( ) and, from the menu, select Online Help. The Help system opens in a new Web browser window or tab. You have several options to find the information you need: ● Browse the Table of Contents. ● Use the Index or Search feature: click the appropriate button in the lower left part of the help window, and type the information you’re looking for. Other Ways to View Help Information ● Some windows have a icon. Click the icon to view Help information. ● When you move the cursor over an item in Advanced Settings, help information, if available, appears to the right of the window. Contextual Help in the Advanced Settings Window When you move the cursor over an item in Advanced Settings, help information on this item, if available, appears to the right of the window. To turn this feature on or off: 1. Make sure you’re logged in to the home page. 2. Click Advanced settings > Device > Basic. 3. Set Help for Advanced Settings to Show or Hide. 4. Click Save.

Device Basics 21 Device Basics Learn about the buttons, connectors, and other components of your Sierra Wireless 4G LTE Tri-Fi Hotspot. Components of Your Device 3G and 4G Networks Battery Power Button Other Buttons and Switches Reset Button LCD microSD Card Slot Your device provides a simple way to use your 3G or 4G Internet connection with any Wi-Fi-enabled device, and to share your Internet connection with friends and family.

Device Basics 22 Components of Your Device Your device consists of several main components. ● Wi-Fi access point The Wi-Fi access point connects your computers and other Wi-Fi-enabled devices to your device. ● 3G modem The 3G modem connects your device to the Internet via the 3G (CDMA 1X/EVDO) network (more widely available, compared with 4G). ● 4G modem The 4G modem connects your device to the Internet via the 4G WiMAX network (newer technology and faster speeds, compared with 3G). ● 4G LTE modem The 4G LTE modem connects your device to the Internet via the 4G LTE network (newer technology and faster speeds, compared with 3G). ● Routing hardware The routing hardware handles traffic between the 3G or 4G LTE/4G modems, the Wi-Fi access point, and the Wi-Fi network. 3G and 4G Networks These wireless networks connect you to the Internet. Depending on your coverage area, you may have: ● Both 3G and 4G coverage ● Only 3G coverage ● Only 4G coverage. Your device automatically connects to the fastest network that is available to you. If you have both 3G and 4G coverage and your connection happens to get disrupted, your device can automatically switch to the other network. (For more information, see “Configuring the 3G/4G Connection Preferences” in Mobile Broadband Information and Settings.) Download speeds Actual speeds depend on several factors, including network conditions. Wireless mode Maximum downlink speeds Typical downlink speeds 3G (EV-DO Rev. 0) 2.4 Mbps 400–700 kbps 3G (EV-DO Rev. A) 3 Mbps 0.6–1.4 Mbps

Device Basics 23 4G (LTE) 20 Mbps [TBD] Mbps 4G (WiMAX) 10 Mbps 3–6 Mbps Battery The battery compartment is on the back of the device. The battery is replaceable. If you need a new battery, visit the Sierra Wireless online store at sierrawireless.com/eStore. Installing the Battery Before you use your device, install the battery. 1. Using slight finger pressure, slide the battery compartment cover towards you to remove it. 2. Insert the battery into the device, contacts end first. Make sure the battery contact points are aligned with those inside the battery compartment.

Device Basics 24 3. Replace the battery compartment cover. Charging the Battery You need to recharge your device’s battery periodically. You can continue using your device while it is charging. The faster method is to connect the device to the AC charger. (See “Using the AC Charger with Your Device’s micro-USB Port”, below.) Alternatively, you can connect the device to your computer, although this charges more slowly. (See “Charging Through Your Computer”, below.) Using the AC Charger with Your Device’s micro-USB Port 1. Insert the larger end of the micro-USB cable into the AC charger. 2. Insert the other end of the cable into the micro-USB port on the side of your device. 3. Insert the AC charger into an electrical outlet.

Device Basics 25 When charging, the LCD shows and, if the device is off, displays a message “Charging... xx% complete” (where “xx” is a number value). When the device is charged, the LCD shows: ● (if the device is on) ● and the message “Fully charged” (if the device is off). Charging Through Your Computer Note: If you’ll be using USB for data transfer (and not just for charging the device), you must install the device driver. (See Making a Tethered Connection.) Note: If you’re using Mac OS X 10.4.x, after you connect the device you may see a warning message that your computer is running on UPS backup battery and that you should perform a computer shutdown. You can continue with your work. To prevent this message from being displayed, install the device driver. (See Making a Tethered Connection.) 1. Make sure your computer is turned on. 2. Insert the larger end of the micro-USB cable into your computer. 3. Insert the other end of the cable into the micro-USB port on the side of your device. When charging, the LCD shows .

Device Basics 26 When the device is charged, the LCD shows . Power Button Use the power button to turn your device on and off. The power button also is a status indicator. Turning Your Device On and Off Using the Power Button to Determine the Device State Controlling the Device Using the Power Button Turning Your Device On and Off Use the power button on your device to turn it on and off. Turning Your Device On 1. Make sure that:  The device has a charged battery inserted. — or —  The device is connected to the AC charger or a computer (through the micro-USB cable). 2. If the LCD is blank, press and hold the power button until the device turns on.

Device Basics 27 Turning Your Device Off ► Press and hold the power button until the device turns off. Using the Power Button to Determine the Device State The power button on the device also indicates the device’s status, as shown in the following table. Power button Description Your action Not lit The device is turned off. To turn the device on, press and hold the power button until the device turns on. The device is turned on, but the LED is turned off. Optionally, turn on the LED. (See Enabling and Disabling the Power Button LED.) Lit, flashing (approximately every 4 seconds) The device is turned on, and the LED is turned on. No action required. Lit, flashing (approximately every 8 seconds) The device is in standby (low power) mode. The following are off: LCD, Wi-Fi radio, 3G/4G radios. (For more information, see “Standby (Low Power) Mode” in Battery Information and Settings.) To exit standby mode: Connect the device to the AC charger or computer through the micro-USB cable. — or — Press the power button . Controlling the Device Using the Power Button The power button supports two types of presses. Type of press Result Quick press Removes device from standby (low power) mode. Wakes up (turns on) the LCD if the LCD was enabled but dormant. (The LCD turns dark, after a configurable time of inactivity.) Confirms or acknowledges a displayed message. Turns off display of the Wi-Fi network name and password. Long press (press and hold for two seconds) Turns the device on or off.

Device Basics 28 Other Buttons and Switches Navigation Button The navigation button is next to the power button . Briefly press the navigation button to go to the next information screen, if available. (See LCD Information Screens.) WPS Button Wi-Fi Protected Setup™ (WPS) provides a fast, simple, and secure way to connect WPS-enabled devices to your Wi-Fi network. You don’t have to give the name (SSID) and Wi-Fi password of your network to other users. The WPS button is on the top of the device, as shown in the figure in Top View. Press this button if you want to connect a device that supports WPS to your network. (See Connecting Through WPS.) Mute Switch The mute switch is used to turn device sounds on or off. The mute switch is located on the top of your device, to the left of the WPS button, as shown in the following drawing. Tip: You can also disable sounds through the home page. (See Sounds Information and Settings.) Reset Button If the device or the home page seems to stop responding, you can reset (restart) the device. The reset button is inside the hole located near the battery compartment as shown below (after the battery compartment cover has been removed).

Device Basics 29 For information on using this button, see Restarting the Device and Resetting the Software to Default Settings: Using the Reset Button. Restarting the Device If the device or the home page seems to stop responding, you can reset (restart) the device by pressing the reset button. Tip: Alternatively, you may be able to restart the device by pressing and holding the power button on the device for three to four seconds. To restart the device: 1. Using slight finger pressure, slide the battery compartment cover towards you to remove it. 2. Locate the small hole labeled “RESET” (near the micro-USB port). The reset button is inside this hole. 3. Insert a thin object (for example, the end of a paper clip) into the hole, and press down for about a second.

Device Basics 30 4. Replace the battery compartment cover. LCD The LCD has several icons that help you determine the status of your device and its connections. If the LCD is not lit, see “Turning Your Device On” in Turning Your Device On and Off. Interpreting the LCD LCD Information Screens Interpreting the LCD The LCD shows icons and text that reflect the status of the device and your connection. Item Description 1 Signal strength 2 3G or 4G status 3 Roaming indicator 4 Alerts 5 GPS 6 Number of Wi-Fi users

Device Basics 31 7 Battery status 8 Device name. Message area. 9 Amount of data transferred; connection duration. Message area. Tip: Most of the LCD icons and messages are also shown on the Virtual Device and Mini Window. (See “Virtual Device” and “Mini Window” in Device Views, and Messages Displayed on the Device LCD.) The LCD can also display various information screens and messages, as described in LCD Information Screens and in Messages Displayed on the Device LCD. LCD Information Screens The LCD of the Sierra Wireless 4G LTE Tri Fi Hotspot can display, on separate screens, summary information. ● Connection information (the Wi-Fi network name [SSID] and password [if the Wi-Fi Password Reminder feature is enabled]) ● Alerts ● Data usage (displayed on the “Billing Info” LCD information screen) ● Network status ● Device information (for example, MEID or whether an update is available) (displayed on the “About...” LCD information screen) ● Software update status When more than one information screen is available, the upper right corner of the LCD displays “(x/y),” where x and y represent “screen x out of y screens.” For example, (1/6) means that the first of six LCD information screens is shown. To view the first LCD information screen or to go to the next screen, press the navigation button on the device. microSD Card Slot Your device supports a microSD™ card (not included) for file sharing and transfer or storage. The microSD slot is located on the same side of the device as the micro-USB port (to access the slot, you must remove the battery cover). Your computer recognizes the microSD card as a removable storage device. The device supports microSD cards up to 32 GB. Note: Using microSD cards larger than 32 GB can cause data loss and damage your device.

Your Network Connection 32 Your Network Connection Find out how to launch, share, and end your network connection. Launching and Ending A Network Connection Sharing Your Connection Connecting Through USB Launching and Ending A Network Connection Launching Your Network Connection Ending Your Network Connection Launching Your Network Connection After the device powers on and boots up, a connection to the 3G or 4G network is launched automatically, unless you’ve disabled Connect Automatically. You will need to manually launch a connection if: ● The connection was not successful. ● You’ve disabled auto-connect. ● You’ve enabled auto-connect and also Disable when roaming, and have lost the connection while roaming. ● You’ve manually ended a connection (by clicking Disconnect). To launch a connection: ► Click Connect on the Virtual Device on the home page. (You must be logged in.) — or — Click Connect in the Mini Window. (You must be logged in.) — or — If the device LCD displays “Disconnected from 3G/4G network. Connect now?”, press the power button on the device. See also: ● Internet Connection Information.

Your Network Connection 33 ● Mobile Broadband Information and Settings ● Roaming Information and Settings ● Signal Information ● “Scan for Private Network” in WAN Tab: 4G Panel Ending Your Network Connection Learn how to end your network connection. 1. Make sure you’re logged in to the home page. 2. Click Disconnect on the Virtual Device or in the Mini Window. (See “Virtual Device” and “Mini Window” in Device Views.) Note: The Wi-Fi connection is still available, so users can, for example, share files by using a microSD card. Sharing Your Connection Your Sierra Wireless 4G LTE Tri Fi Hotspot provides two ways of sharing your network connection with other users. ● User manually enters the Wi-Fi information ● User connects by using WPS Manually Entering the Wi-Fi information Connecting Through WPS Manually Entering the Wi-Fi information One option for connecting to the network is for users to manually enter the Wi-Fi information. For other users to share your network connection: 1. Provide the Wi-Fi network name and password to them. 2. On their computer, users must open the Wi-Fi network manager and connect to the Wi-Fi network of the Sierra Wireless 4G LTE Tri Fi Hotspot. (See How Do I Connect to Wi-Fi?) Connecting Through WPS Wi-Fi Protected Setup (WPS) provides a fast, simple, and secure way to connect WPS-enabled devices to your Wi-Fi network. You don’t have to give the name (SSID) and Wi-Fi password of your network to other users.

Your Network Connection 34 The WPS feature is available on certain cameras, printers, smartphones, and laptops. These devices have either a hardware button or a WPS-related option in the software. Please consult the user documentation of your device. To turn this feature on or off: 1. Make sure you’re logged in to the home page. 2. Click WPS (below the Virtual Device). 3. In the WPS Setup window, select Enable or Disable. 4. Click Save. WPS is not available in any of these situations: ● Wi-Fi is not enabled. (See Wi-Fi Tab: Network Panel.) ● The Wi-Fi security option is WPA Personal, WEP, or WEP-related (for example, “WEP 64 Bit Open”). (Note: WPS is available if the Wi-Fi security option is WPA/WPA2 Personal.) ● SSID Broadcast is not enabled. (See Wi-Fi Tab: Network Panel.) ● WPS is turned off (from the WPS Setup window). ● MAC filter mode is “Allow all in list”, but no computers have been added to the list. (See “Specifying Computers That Can Access the Network” in Allowing or Denying Computers Access to the Network.) If the maximum number of connected devices has already been met, an error message “Max connected devices” or “Max Wi-Fi users” is displayed when you attempt WPS. Disconnect one of the connected devices and then retry.

Your Network Connection 35 Using the LCD of your Sierra Wireless 4G LTE Tri Fi Hotspot 1. Press the WPS button on your Sierra Wireless 4G LTE Tri Fi Hotspot. 2. When the LCD of your Sierra Wireless 4G LTE Tri Fi Hotspot displays “WPS Started”, press (within 2 minutes) the WPS button on the wireless device you want to connect or select the WPS-related option in the device’s software. Your Sierra Wireless 4G LTE Tri-Fi Hotspot and the wireless device will communicate and establish the connection. If no problems are encountered, the LCD of your Sierra Wireless 4G LTE Tri-Fi Hotspot displays “WPS in Progress. Adding Device...” and then “WPS Session Complete.” If problems are encountered, see WPS-Related Messages. Using the home page of your Sierra Wireless 4G LTE Tri-Fi Hotspot 1. Make sure you’re logged in to the home page. 2. Click WPS (below the Virtual Device). 3. In the WPS Setup window, make sure Enable is selected. 4. Perform one of the following, depending on whether the Wi-Fi device you are adding to your Wi-Fi network supports the PBC (Push Button Configuration) method or the PIN (Personal Information Number) method. If the Wi-Fi device supports the PBC (Push Button Configuration) method:  In the WPS Setup window, select Use PBC method.

Your Network Connection 36  Click Connect.  Within 2 minutes, press the WPS button on the wireless device you want to connect or select the WPS-related option in the device’s software. — or — If the Wi-Fi device has a PIN associated with it:  Find out the PIN for the Wi-Fi device you’re adding. To do this, use the PIN option in the device’s software. Alternatively, use the Wi-Fi Protected Setup Wizard that may be available, depending on the manufacturer of the device.  In the WPS Setup window, select Use PIN method.  Enter the PIN for the Wi-Fi device.  Click Connect.  Within 2 minutes, start connecting from the WPS-related PIN option in the device’s software or from the Wi-Fi Protected Setup Wizard. Your Sierra Wireless 4G LTE Tri-Fi Hotspot and the wireless device will communicate and establish the connection. The status is displayed in the WPS Setup window (below the Connect button) and also on the LCD of the Sierra Wireless 4G LTE Tri-Fi Hotspot. Connecting Through USB Use the micro-USB cable (included) to connect the device to your computer.

Your Network Connection 37 Note: If you’ll be using USB for data transfer (and not just for charging the device), you must install the device driver. (See Making a Tethered Connection.) Use the micro-USB cable when: ● You want to charge the device, but you don’t want to use the AC charger, or the AC charger is not available. ● Your computer does not have Wi-Fi. ● You want to block others from using the device. (See Disabling Wi-Fi When Connected Through USB.) To connect the device to your computer: 1. Insert the larger end of the micro-USB cable into your computer. 2. Insert the other end of the cable into the micro-USB port on the side of your device. Note: If you’re having problems, see Cannot Connect Through USB. Making a Tethered Connection Your device supports a direct connection through a USB cable to a Windows or Mac computer. (This is commonly referred to as a “tethered” connection.) Note: If you’ll be using USB for data transfer (and not just for charging the device), you must install the device driver (see “Windows” or “Mac”, below). No installation CD is required — the device supports the TRU-Install feature.

Your Network Connection 38 Note: If you’re using Mac OS X 10.4.x, after you connect the device you may see a warning message that your computer is running on UPS backup battery and that you should perform a computer shutdown. You can continue with your work. To prevent this message from being displayed, install the device driver (see “Mac”, below). Windows To install the device driver on Windows: 1. Make sure the device is turned on. 2. Connect the device to your computer through the micro-USB cable. 3. If the TRU-Install window is not displayed, in Windows Explorer browse to the entry (under My Computer), then browse to the Win folder and run Setup.exe. — or — If you’re running Windows Vista and the AutoPlay window opens, click Run setup.exe. 4. In the TRU-Install window, click OK. 5. Install the Sierra Wireless USB driver. (Follow the onscreen instructions.) Mac To install the device driver on Mac: 1. Make sure the device is turned on. 2. Connect the device to your computer through the micro-USB cable. 3. In the window that appears, double-click the .pkg file. 4. Install the Sierra Wireless USB driver. (Follow the onscreen instructions.) 5. When prompted for your password, enter your Mac password. Connecting the Device to Your Computer 1. Insert the larger end of the micro-USB cable into your computer. 2. Insert the other end of the cable into the micro-USB port on the side of your device. TRU-Install TRU-Install is a feature that installs the necessary drivers the first time you connect your device to your Windows or Mac computer through the micro-USB cable. (For details, see Making a Tethered Connection.) An installation CD is not required.

Your Network Connection 39 TRU-Install is enabled by default. To change the setting: 1. In the address bar of your Web browser, type http://192.168.0.1 to display the home page. 2. Make sure you’re logged in to the home page (the text “Admin Logged in” is displayed near the upper left corner of the home page). If you’re not logged in, in the Admin Login section (in the upper left area of the home page), enter the administrator password (1–20 characters or numbers). (The default password is “password.”) 3. Click Advanced settings > Device > Basic. 4. Select a value for TRU-Install.

Browser Interface Home Page 40 Browser Interface Home Page Access your device and connection information, and configure device settings from the browser interface home page. Home Page Basics Home Page Buttons Icons and Text Alerts Viewing Device Information Updates The home page is the entry page of the browser interface that lets you: ● Display status information for your device and your data connection. ● Launch and end a network connection. ● Change the settings for your device and your data connections (if you’re logged in). ● Access additional resources (the user guide and the Important Information document).

Browser Interface Home Page 41 Callout item Description 1 When you click an icon or the text next to it, a window opens to the right. The window contains additional status information and, if you’re logged in, commonly-used configurable settings. (See Icons and Text.) 2 Use this area to enter the administrator password and log in. When you’re logged in, you can change settings. (See Logging On as an Administrator.) 3 Clicking one of these buttons displays a window or a menu. (See Home Page Buttons.) 4 This is the Virtual Device; it reflects the status of your device. If you click the image, a movable Mini Window is opened. (See “Virtual Device” and “Mini Window” in Device Views.) 5 A handy way to turn the device off, especially if, for example, you’re in an airplane before takeoff, and the device is in your overhead bag. (This button is available only if you’re logged in.) 6 Start a WPS session (to add to your network a device that supports WPS), or enable or disable WPS. (See Connecting Through WPS.) 7 Disconnects a connection, or connects (if currently there’s no connection). (This button is available only if you’re logged in.) Home Page Basics Displaying the Home Page of the Device Logging On as an Administrator Device Views Turning Your Device Off Setup Pages Displaying the Home Page of the Device There are several ways you can display the home page of the device. Note: You can display the home page only when your device is turned on and you have established a connection to it (through Wi-Fi or through the micro-USB cable). To display the home page, type one of the following in the address bar of your Web browser: ● http://192.168.0.1 ● SSID value (field in Advanced settings > Wi-Fi > Network and also in Advanced settings > Router > LAN)

Browser Interface Home Page 42 Note: If you’re using the Google Chrome Web browser, after typing in the address bar, press the Down Arrow key and then the Enter key. (If you press only the Enter key, a Google search is started, using the information you typed in.) If your Web browser displays an error message, see Cannot Display the Home Page. Logging On as an Administrator You don’t need to log in to access and use the home page. However, logging in provides several benefits. When you log in: ● Additional information appears in the window that opens when you click an item on the left side of the home page. (See Icons and Text.) ● You can access the Advanced Settings window, where you can modify additional settings. ● You can rerun the device setup, if required (Admin Setup [ ]). ● You can install updates. To log in: 1. Make sure that nobody else is already logged in — other people can use the home page at the same time, but only one user can be logged in. 2. In the Admin Login section (in the upper left area of the home page), enter the administrator password (1–20 characters or numbers). (The default password is “password.” It’s recommended you change the password, if you haven’t already.) 3. Click OK. After a period of inactivity, you will be automatically logged off (timeout security feature), unless you select Remember me (below the password field). (For more information, see Automatic Login (“Remember Me”).) Device Views Virtual Device The right half of the home page contains an image of your device. This is a “virtual device” — it reflects most of the icons and text displayed on the real device.

Browser Interface Home Page 43 Mini Window If you click the virtual device in the home page, the Mini Window opens — an image of the device in a separate Web browser window.

Browser Interface Home Page 44 Similar to the virtual device, the Mini Window reflects most of the icons and text displayed on the real device. To save space on your monitor, you can close the home page and move the Mini Window to the side of your monitor. Then you can use the window to keep an eye on the status of your device and connection. (To reopen the home page, click the Home link.) If you’re logged in, the window has a Connect or Disconnect button, and a Power Off button. Turning Your Device Off There are several ways you can turn your device off. ● From the home page:  Make sure you’re logged in to the home page.  Click Power Off (below the Virtual Device). ● From the Mini Window:  Make sure you’re logged in to the home page.  Click Power Off. Tip: You can also turn the device off by pressing and holding the power button until the device turns off. Setup Pages At any time, you can rerun the device setup, if required. The Welcome to your Sierra Wireless™ 4G LTE Tri-Fri Hotspot window opens in two cases. ● Automatically, as part of the initial setup of your newly purchased device. ● When you click Admin Setup ( ) from the home page, make changes (if applicable) and then click Submit (you must be logged in). Note: This window displays the administrator password and the address of the device home page. Please remember this information or write it down in a safe place. This window provides several options. ● To keep the default settings of the device, select one of the following:  The Internet — This connects you immediately to the Internet.  My Sierra Wireless™ 4G LTE Tri-Fri Hotspot’s home page — From the home page you can view the device status and customize settings.

Browser Interface Home Page 45 ● To change security settings, select Set up my Sierra Wireless™ 4G LTE Tri-Fri Hotspot. Home Page Buttons The home page has several buttons that open a browser window or perform certain actions on the device. The top horizontal part of the home page has several buttons. ● Admin Login — Click this button to log on as administrator. (See Logging On as an Administrator.) ● Admin Setup — Click this button to rerun the device setup, for example, after you’ve reset the software to default settings. (See Setup Pages.) ● Advanced settings — Click this button to display a window from which you can configure all the settings of the device and the browser interface. (See Advanced Settings.) ● Map me — Use this button to do one of the following:  Open a Web browser window that shows your current location. (See Viewing Your Current Location in a Web Browser.)  Search for the closest gas station, restaurant, other points of interest, or do a custom search. (See Performing a Location Search.) ● Support. This button opens the online support site in a new Web browser window or tab. (See Support Button.) ● Feedback — Use this button to send your comments on the device. (See Feedback.) ● Help — This button displays a menu with options to open online help, the user guide, or the important information booklet. Logging On as an Administrator Admin Setup Button Advanced Settings Map me Button Support Button Feedback Help Button

Browser Interface Home Page 46 Admin Setup Button This button displays a window where you can change the administrator password, Wi-Fi network name (SSID), Wi-Fi security type, and Wi-Fi password. For more information, see Setup Pages. Advanced Settings From the Advanced Settings window you can configure all the settings of the device and the browser interface. The Advanced Settings window has the following tabs, each with several panels: ● Device tab. (See Device Tab.) ● WAN tab. (See WAN Tab.) ● Wi-Fi tab. (See Wi-Fi Tab.) ● Router tab. (See Router Tab Settings.) For most fields and buttons, contextual help, if enabled, appears to the right of the window when you move the cursor over an item. (For more information, see “Contextual Help in the Advanced Settings Window” in Online Help.) To access the Advanced Settings window: 1. Make sure you’re logged in to the home page. 2. Click Advanced settings ( ). Map me Button The Map me button is used for GPS/Location Based Services: you can, for example, search for the closest gas station, restaurant, other points of interest, or do a custom search. See Location Services. Support Button The Support button opens the online support site in a new Web browser window or tab. Note: This button is available only when you’re connected to the Internet. Feedback The Feedback button opens the online feedback site in a new Web browser window or tab. Note: This button is available only when you’re connected to the Internet.

Browser Interface Home Page 47 Help Button This button displays a menu with several options. ● Display the online Help. ● Download the user guide. ● View the important information booklet. This booklet contains regulatory notices, warranty, and other information. Connect/Disconnect Button This button connects or disconnects your device from the 3G or 4G network. Note: This button appears only when you’re logged in. WPS Button This button starts a WPS (Wi-Fi Protected Setup) session. (See Connecting Through WPS.) Note: This button appears only when you’re logged in. Power Off Button This button turns the device off. Note: You can turn the device on only by using the physical power button on the device or by disconnecting and reconnecting the micro-USB cable. Note: This button appears only when you’re logged in. Icons and Text Learn about the various icons and text that provide status information. Signal Information Mobile Broadband Information and Settings Roaming Information and Settings Alert Information GPS Information and Settings Wi-Fi Users Information and Settings Battery Information and Settings Internet Connection Information microSD Card Information and Settings.

Browser Interface Home Page 48 Sounds Information and Settings The left part of the home page has a vertical row of icons and text, starting with the signal strength indicator . Most of these icons are also shown on the physical device and Virtual Device (Virtual Device). When you hold the mouse over an icon, the corresponding icon on the Virtual Device is highlighted. If you click an icon or the text, a window opens with additional information, as shown in the following screenshot.

Browser Interface Home Page 49 If you’re logged in, the window may also display configurable settings. Note: A more complete set of configurable settings is available in the Advanced Settings window. (See Advanced Settings.) Signal Information Learn how to determine the signal strength and get detailed 3G/4G status information. Icon Description No signal Very weak signal Excellent signal Click the signal strength icon to display the Signal Quality window. The window displays: ● The active network — the network that is currently being used for your data connection. For example, “3G (EVDO Rev A).” ● 3G or 4G status:  Connection status. For example, “Connected.”  Tables that show the coverage type, RSSI and Ec/Io (for 3G), RSSI and CINR (for 4G WiMAX), and RSRP and RSRQ (for 4G LTE).

Browser Interface Home Page 50 RSSI reflects the signal strength of the network. Ec/Io is a dimensionless ratio of the average power of a channel, typically the pilot channel, to the total signal power. RSRP stands for Reference Signal Received Power and reflects the LTE signal strength. CINR stands for Carrier to Interference-plus-Noise Ratio and is a measurement of signal effectiveness. RSRQ stands for Reference Signal Received Quality and reflects the LTE signal quality. RSRQ is the ratio between the RSRP and the Received Signal Strength Indicator (RSSI). The first table also shows the type(s) of 3G service you have: 1X, 1xEV-DO, or both. (To determine whether you have EV-DO Rev. 0 or Rev. A service, use the text near the 3G icon; see Mobile Broadband Information and Settings.) ● Scan for 4G button (available only if 4G is in power save mode — the LCD of the device displays “Power Save Mode. 4G Network not found”). Click this button to search for and attempt to connect to a 4G network. (Whether or not a connection to 4G occurs depends on the WAN Mode setting; see WAN Tab: Setup Panel.) Tip: If 4G is in power save mode, you can also scan for 4G from the “Network Status” LCD information screen. (See LCD Information Screens.) See also Improving Signal Strength. Mobile Broadband Information and Settings The 3G or 4G icon indicates the service and connection state. Note that only one icon is shown (the active network). Icon Description or You have no service. Try the suggestions in Cannot Connect to the 3G or 4G Network. or You have service but are not connected. or You have service and are connected.

Browser Interface Home Page 51 The text next to the icon displays the connection status, for example, “No service,” or “Connected.” Click the icon to display the Mobile Broadband Information window. The window displays: ● The active network — the network that is currently being used for your data connection. For example, “4G”, “4G LTE”, or “3G (EVDO Rev A).” ● 3G and 4G status. For example, “Connected.” ● Connection Preferences (if you’re logged in). Configuring the 3G/4G Connection Preferences The value determines which network(s) to connect to, and in what order: ● 3G Preferred — Connection can be established to either 3G or 4G; if both are available, 3G is used. ● 4G Preferred — Connection can be established to either 3G or 4G; if both are available, 4G is used. This setting is recommended if your service provider has no data limit for 4G and 4G LTE, but does for 3G, or you want to take advantage of the faster data transfer speeds of 4G/4G LTE. ● 3G Only — Connection can be established only to 3G. ● 4G Only — Connection can be established only to 4G or 4G LTE. (If you don’t have 4G or 4G LTE coverage, you can save power by selecting 3G Only.) Note: The following options are not available if 3G Only is selected. ● LTE + WiMAX — When connecting to 4G, connection can be established to either 4G WiMAX or 4G LTE; if both are available, 4G LTE is used (unless the 4G WiMAX signal is significantly better than the 4G LTE signal). ● LTE Only — When connecting to 4G, connection can be established only to 4G LTE. ● WiMAX Only — When connecting to 4G, connection can be established only to 4G WiMAX. To automatically connect to the network upon loss of connection or when the device powers on, select Connect Automatically. To prevent this from happening when you’re roaming, also select Disable when roaming. Note: Disable when roaming does not prevent you from roaming; it only prevents a connection (that was lost while roaming) from automatically being reestablished.

Browser Interface Home Page 52 Roaming Information and Settings The roaming indicator shows whether you are roaming. The text near the icon may indicate additional details. Icon Description Not roaming Roaming [flashing] Enhanced roaming indicator Note: Roaming on 4G is not supported. Click the roaming indicator to display the Roaming Information window. The window displays: ● Roaming status. ● Allow 3G roaming field (if you’re logged in).  If you select this field, you can roam and connect when outside of your service provider’s coverage, but additional charges may occur.  If you do not select this field, you can connect only when you’re inside your service provider’s coverage area. Note: If you change the value of this field, the device restarts (after you click Save). ● Allow 3G international access field (if you’re logged in) — allows 3G roaming internationally. If this field is not displayed, select Allow 3G roaming. Alert Information The alerts icon indicates whether there are any alerts (situations that require your attention). Note: To view alert information, you must be logged in. New alerts are checked upon device power-up. That is, if an event occurs, you won’t be notified until the device is restarted. Icon Description No alerts are available. One or more alerts are available. The text next to the icon indicates the number of alerts.

Browser Interface Home Page 53 Click the icon to display the Alert window. (For more information, see Alerts.) GPS Information and Settings The GPS icon indicates whether GPS is off, available, or active. Icon Description GPS is off (not enabled). Before you can use GPS, you must accept the GPS privacy agreement and enable GPS. (See GPS Privacy Agreement and Enabling GPS.) GPS is on and available. (The GPS privacy agreement has been accepted, and GPS is enabled.) (flashing) GPS is active (acquiring a location fix). The text next to the icon displays the GPS status, for example, “GPS not enabled” or “GPS searching for satellites.” Click the icon to display the GPS Information and Settings window. The window shows the GPS status and, if available, location information, including: ● HEPE — The Horizontal Estimated Position Error reflects accuracy (horizontal/vertical precision). Note: For best results, minimize the number of obstructions between your device and the GPS satellites. ● Timestamp — This indicates the time of the last fix. Configuring the Settings When you’re logged in, the following settings are available. View privacy agreement (link displayed if you haven’t yet accepted the GPS privacy agreement). You cannot enable and use GPS until you accept this agreement. Click the link to view and then accept the agreement. Enable GPS — To use GPS and to configure other GPS settings, this check box must be selected. GPS Mode — This setting determines how often the device should obtain a fix. ● One-time — A single fix is used. Use this option if you’ll be using your device at the same location. ● Continuous — Fixes are obtained on a regular basis; also known as auto-tracking. This is useful for turn-by-turn (TBT) navigation applications, such as driving directions.

Browser Interface Home Page 54 Get fix now — This button starts a one-time fix (not displayed if GPS Mode is Continuous or a GPS session is already in progress). If you change the value from Continuous to One-time, you must click Save before your changes take effect and the fix becomes possible. Mapping service — This determines the mapping service (for example, Google Maps or MapQuest) that displays the GPS results (in a separate browser window). Metric units — This setting specifies whether to use metric when displaying the GPS results (for example, the altitude, speed, HEPE). Note: Additional settings are available at Advanced settings > WAN > GPS. (See GPS Settings.) Wi-Fi Users Information and Settings The Wi-Fi users icon provides information about the status of Wi-Fi and the number of connected users. ● Number of Wi-Fi users are connected to the device — for example, shows that no (zero) users are connected. ● — Wi-Fi of the Sierra Wireless 4G LTE Tri-Fi Hotspot has been disabled through the browser interface. (To enable Wi-Fi, change the Disable Wi-Fi setting in the Wi-Fi Users window [see “Connected Users Information”, below].) The icon is on the left side of the home page. Click the icon to display the Wi-Fi Users window. Connected Users Information When you’re logged in, the Wi-Fi Users window shows a table with information on computers currently connected to the device. A row may show one or both of these icons: ● — The user of this computer is logged in as administrator. ● — This computer is connected to the device through the micro-USB cable. MAC Address — Each wireless device has a unique MAC address (assigned by its manufacturer). On Windows PCs, the MAC address is called the “physical address;” on a Mac computer, it is called the “Ethernet ID.” (See Finding the MAC Address.) Block — Use this to block a computer’s access to the device. You might want to do this if: ● You don’t recognize a listed computer.

Browser Interface Home Page 55 ● You have lots of data to transfer (you want to be the sole user of the bandwidth). ● You’re approaching the data limit on your account. Max Wi-Fi users — You can limit the number of Wi-Fi users (maximum of eight) that can connect to the device. A smaller number improves performance and security. Disable Wi-Fi — This setting specifies when to turn off the Wi-Fi of the device. ● Never — Select this value if you want to make sure the device is always broadcasting Wi-Fi signals. ● Always — Select this value if you always want to use the device in tethered mode and you want to make sure the device is never broadcasting any Wi-Fi signals. With this option, WPS won’t be available. (See Connecting Through WPS.) ● When connected to USB — Only a computer connected through the micro-USB cable to the device will be able to use it. With this option, WPS won’t be available. (See Connecting Through WPS.) Battery Information and Settings The battery icon indicates the state of the battery of the device. The text next to the icon displays additional information, for example, the charging status (% remaining or % complete). If “Charging paused” is displayed, see What Do I Do if the Home Page Displays “Charging paused”? Tip: You can also check the battery icon from the Home page, Mini Window, and device LCD. Icon Description Battery level is critical. Charge the device immediately. (See Charging the Battery.) No battery; connected to an electrical outlet (through the AC charger). Connected to USB. Battery is either charging or is not inserted. Charging through the AC charger. Battery is low. Charge the device. (See Charging the Battery.) Battery is charged. Click the icon to display the Battery Information and Settings window. When you’re logged in, you can set the behavior for when the device is: ● Battery or USB powered. Choose one of the following:

Browser Interface Home Page 56  Short Range — This setting improves battery life, at the cost of shorter Wi-Fi range.  Long Range —This setting allows you to use your wireless devices farther from your Sierra Wireless 4G LTE Tri-Fi Hotspot, at the cost of shorter battery life and the increased possibility of interference with/from other nearby Wi-Fi devices. ● AC powered. Choose one of the following:  Short Range — Choose this setting if you have a designated wireless area and you need to minimize the effect of your network on other networks in the vicinity.  Long Range — This setting allows you to use your wireless devices farther from your Sierra Wireless 4G LTE Tri-Fi Hotspot but increases the possibility of interference with or from nearby wireless networks. Standby (Low Power) Mode When the device is in standby (low power) mode, the 3G/4G modem radios, the Wi-Fi radio, and the LCD are off, and the power button is flashing (approximately every 8 seconds). When you’re logged in, you can set how soon the device goes into standby mode when no Wi-Fi users are connected to it (Standby Timer). You can specify different settings for battery power and AC power. (See Device Tab: Basic Panel.) Note: This setting has no effect when the device is connected to a computer through the micro-USB cable. To exit standby mode: ► Connect the device to the AC charger or computer through the micro-USB cable. — or — Press the power button . Internet Connection Information Click the data icon to display the Internet Connection Information window. Note: Data usage amounts are approximate and should not be used for billing purposes. For accurate data usage amounts, check with your service provider or click the check carrier usage link. The window displays: ● Data statistics for the current connection session:

Browser Interface Home Page 57  Data sent  Session duration  Data received  Total transferred ● WWAN IP Address — This is the external IP address of the modem [3G or 4G] (that is, the IP address of the modem as seen from the Internet). ● More info — Click this link to display, when you’re connected to the network, the following information:  WAN DNS Primary — This is the address of the Internet system used to translate names (for example, sierrawireless.com) into IP addresses.  WAN DNS Secondary — This is the address of the Internet system used to translate names (for example, sierrawireless.com) into IP addresses. The secondary DNS is used when there is a problem with the primary DNS.  Default Gateway — This is the address of the node on the computer network that the network software uses when an IP address does not match any other routes in the routing table (that is, when an IP packet’s destination address is outside of the local subnet).  WAN MTU size — This is the size of the largest packet (“Maximum Transmission Unit”) that a network protocol can transmit. Viewing and Configuring Detailed Internet Connection Information When you’re logged in, the Internet Connection Information window displays a table showing data use: ● In the current cycle or since you last reset the data usage figures — whichever occurred more recently. These numbers get automatically reset to 0 on the day selected in the Starts on day list. ● Over the lifetime of the device. ● By network [3G, 4G, and 4G LTE], and by sent, received, and total. From this window you can: ● Reset the data usage figures for the current billing cycle. (Click Reset.) ● Change the start day of the billing cycle (in the Starts on day list). ● See the number of days left in the cycle.

Browser Interface Home Page 58 ● Check the data usage as tracked by your service provider. (When you’re connected to the network, click the link check carrier usage.) microSD Card Information and Settings The text next to the microSD icon ( ) indicates the status of the card. The card may be: ● Enabled ● Detected ● Accessible by all (“shared”) or only the administrator ● Accessible with or without a password (security) Click the icon to display the SD Card Information and Settings window. The window displays: ● The card status (see the list above) ● Storage capacity of the card, and space available (displayed only if a card is detected) ● A button to safely eject the card (Safe-Eject SD Card; displayed only if a card is detected)) When you’re logged in, you can: ● Enable or disable the microSD card slot. (See Enabling the microSD Card Slot.) ● Set up access to the card. (See Setting Up Access to the microSD Card.) Sounds Information and Settings The sounds icon ( ) shows whether the device speaker is on. Icon Description The device speaker is on. The device speaker is off. Click the sounds icon to display the Sounds window. The window displays: ● Status of the device speaker (on or off). ● If you’re logged in, check boxes to enable or disable sounds for the following events:  Internet connected — A sound is played when you connect to the Internet.

Browser Interface Home Page 59  Low battery — A sound is played when the battery is low. This is useful as a reminder to charge the device.  Internet disconnected — A sound is played when you lose the connection to the Internet.  System alerts — A sound is played when a system alert occurs. You can then use the device LCD or the Alerts window to get information about the alert. (See Alert Information.) Note: System alerts include several types of events, for example: • Critical battery • Critical temperature • Software update available • Routing hardware settings reset • Device startup failure  Wi-Fi user has joined — A sound is played when a Wi-Fi user connects to your network. This is useful, for example, to detect an unwelcome Wi-Fi user if you’re the only one using the device.  Enter standby mode — A sound is played when the device enters standby mode. (See “Standby (Low Power) Mode” in Battery Information and Settings.)  Wi-Fi user has left — A sound is played when a Wi-Fi user disconnects from your network.  Last user has left — A sound is played when the last Wi-Fi user disconnects from your network. You can turn the device off if nobody will be using it for awhile. ● If you’re logged in, for each of the above events, click to play each corresponding sound. Tip: You can also disable all sounds through the mute switch on the device. (See “Mute Switch” in Other Buttons and Switches.) If you’ve enabled the sounds through the home page, but there are no sounds when an event occurs, check the position of the mute switch. Alerts Alerts notify you about situations that require your attention. 3G Activation Required GPS Privacy Agreement SD Card Error Software Update Available

Browser Interface Home Page 60 The alerts icon indicates whether there are any alerts (messages that require your attention). The icon is on the left side of the home page. Click the icon to display the Alert window. If more than one alert is available: ● The higher priority alert opens. ● When you close an alert, the next alert opens. ● You can use the and buttons (at the top of the alert window) to view other alerts. The options and instructions shown in the alert window depend on the alert event. Please read the instructions carefully. They may state, for example, that you have to reconnect to Wi-Fi after an update is installed. Tip: You can view a list of available alerts on the “Alerts” LCD information screen. (See LCD Information Screens.) 3G Activation Required If only 3G coverage is available, you won’t be able to connect to the Internet until 3G activation has been completed. To activate 3G on your device: 1. Make sure you have 3G coverage. 2. Make sure you’re logged in to the home page. 3. Click the alerts icon to display the alert window. 4. If more than one alert is available, use the and buttons (at the top of the alert window) to browse to the alert. 5. In the 3G Activation Required alert window, click Activate now. ● If activation is successful, “Activation complete!” is displayed. You can now connect to the 3G network. If the connection is not established automatically, click Connect on the home page or Mini Window. ● If activation was not successful, “Activation failed” is displayed. Retry the activation. If it is not successful, contact your service provider’s Customer Service and have the following available:  Your billing information.  IMEI of the device (displayed on the packaging and inside the battery compartment).

Browser Interface Home Page 61 GPS Privacy Agreement The GPS Privacy Agreement alert appears if you haven’t accepted the GPS privacy agreement. (You cannot use GPS until you accept the GPS privacy agreement and then enable GPS.) To accept the GPS privacy agreement: 1. Make sure you’re logged in to the home page. 2. In the vertical row of icons (down the left side of the home page), click the GPS icon () and, in the window that’s displayed, click View privacy agreement. — or — Display the GPS Privacy Agreement alert window. (See Alert Information.) 3. Read the agreement, and select I have read the foregoing and hereby agree to .... SD Card Error Learn about recommended steps if you’re having problems reading from the microSD card, or if the SD Card Error alert window opens or the device LCD displays “SD Card error.” 1. Remove and reinsert the microSD card. 2. If the card is still not working, try it in the microSD slot of another computer. If it works in the other device, the card slot on your device may have a problem. If the card doesn’t work in the other computer, try one of the following:  Use a different microSD card. — or —  Reformat your card. Note: The formatting procedure erases all the data on the microSD card, after which the files CANNOT be retrieved. To prevent the loss of important data, please check the contents before you format the microSD card. Software Update Available The update may improve performance and add or modify features. Note: During installation of the update, your Internet and Wi-Fi connections won’t be available. When the installation is complete, you will need to reconnect to Wi-Fi. To install the update:

Browser Interface Home Page 62 1. Make sure your device is connected to the AC charger or computer through the micro-USB cable. Note: If you’ll be using USB for data transfer (and not just for charging the device), you must install the device driver. (See Making a Tethered Connection.) 2. Make sure you’re logged in to the home page. 3. Click the alerts icon to display the alert window. 4. If more than one alert is available, use the and buttons (at the top of the alert window) to browse to the alert. 5. In the Software Update Available alert window, click Update Options. 6. Read the information in the Software Installation Options window. 7. To install the update, click Download and install now. — or — If you are not in a strong signal area, make a note of the URL displayed in the window and click I’ll get the update later. At a later time, access the URL to download the update to your computer, and then follow the steps in Upgrading Firmware From a File. When the installation is complete, reconnect to Wi-Fi. (See How Do I Connect to Wi-Fi?) ● TE module. Each wireless device has a unique MAC address (assigned by its manufacturer). ● Driver Version — This is the version of the 4G LTE driver of the device. The window also has buttons to: ● Save the information to a text file. ● Reset the 3G and 4G configuration of the device to default settings (Reset Device to Factory Defaults). (See Resetting the 3G and 4G Configurations to Default Settings.) ● Reset the 3G and 4G configuration of the radios of the device to default settings (Reset Radios to Factory Defaults). (See Resetting the 3G and 4G Radio Configurations to Default Settings.) Tip: You can view some of the above information on the “About...” LCD information screen. (See LCD Information Screens.) Viewing Device Information View information about your device and lifetime data usage.

Browser Interface Home Page 63 1. Log in to the home page. 2. Click Advanced settings ( ). 3. Click Device > About. Note: 4G and 4G LTE information is not available if WAN Mode is “3G Only.” (WAN Mode is in Advanced settings > WAN > Setup.) The following information is displayed: ● Model Number — This is the manufacturer’s model of your device. ● Network Operator — This field shows the carrier that your device was activated with. ● Manufacturer — This is the company that made your device. ● Wi-Fi Firmware Version — This is the firmware version for the Wi-Fi access point of the device. ● Software Version — This is the firmware version for the routing hardware of the device. ● Router PRI Version — This is the PRI version for the routing hardware of the device. The PRI (Product Release Instructions) is a file that contains the settings used to configure wireless products for a particular service provider, customer, or purpose. ● Wi-Fi MAC Address — This is the MAC address of the 4G module. Each wireless device has a unique MAC address (assigned by its manufacturer). ● Activation — This field reflects whether 3G is activated. ● Reconditioned — This field indicates whether your device has been returned for service or repair and reconditioned (if applicable). ● Total Bytes — This is the amount of data transferred over the 3G network during the lifetime of the device. ● MDN (Mobile Directory Number) — This is a 10-digit phone number. ● ESN or MEID (3G). The ESN (Electronic Serial Number) is the unique first-generation serial number assigned to the 3G component of the device. The MEID (Mobile Equipment Identifier) is the unique second-generation serial number assigned to the 3G component of the device.

Browser Interface Home Page 64 ● PRL Version — The PRL (Preferred Roaming List) is an account configuration item set by your service provider. It controls the radio channels and network carrier used by the 3G modem. An updated PRL may improve your 3G network service. ● PRI Version — This is the PRI version of the 3G component of the device. ● Firmware Version — This is the firmware version of the 3G component of the device. ● Total Bytes — This is the amount of data transferred over the 4G network during the lifetime of the device. ● Firmware Version — This is the firmware version of the 4G component of the device. ● MAC Address — This is the MAC address of the 4G module. Each wireless device has a unique MAC address (assigned by its manufacturer). ● DDF ID — This is the version information of your 4G channel plan, which determines the frequencies to scan and 4G networks to detect. ● Total Bytes — This is the amount of data transferred over the 4G LTE network during the lifetime of the device. ● Firmware Version — This is the firmware version of the 4G LTE component of the device. ● MAC Address — This is the MAC address of the 4G LTE module. Each wireless device has a unique MAC address (assigned by its manufacturer). ● Driver Version — This is the version of the 4G LTE driver of the device. The window also has buttons to: ● Save the information to a text file. ● Reset the 3G and 4G configuration of the device to default settings (Reset Device to Factory Defaults). (See Resetting the 3G and 4G Configurations to Default Settings.) ● Reset the 3G and 4G configuration of the radios of the device to default settings (Reset Radios to Factory Defaults). (See Resetting the 3G and 4G Radio Configurations to Default Settings.) Tip: You can view some of the above information on the “About...” LCD information screen. (See LCD Information Screens.) Updates From time to time, updates may become available for your device. You can download and apply updates through the Advanced settings > Device > Basic page. Automatically Checking for Updates

Browser Interface Home Page 65 Manually Checking for Updates Upgrading Firmware From a File Note: If a software update is available, the device LCD displays a message, and an alert is available from the home page. (See Software Update Available.) The updates may improve performance and add or modify features. The updates may include the following: ● Device firmware ● The browser interface ● Help files ● Other files You can: ● Set the browser interface to automatically check for updates (see Automatically Checking for Updates). ● Manually check for updates. (See Manually Checking for Updates.) Tip: You can view the update availability and status on the “Software Updates” LCD information screen. (See LCD Information Screens.) Automatically Checking for Updates You can specify how often the browser interface checks for updates. 1. Log in to the home page. 2. Click Advanced settings ( ). 3. Click Device > Basic. 4. In the Check for Updates list, click a value. Note: If the Check for Updates list is not available, your device supports the Guaranteed Update feature, which automatically checks for updates, at a pre-determined frequency. This feature requires 4G or 4G LTE coverage. Tip: When updates are available, an alert is shown in the browser interface. (See Alert Information.) Manually Checking for Updates At any time, you can manually check for updates.

Browser Interface Home Page 66 Note: During installation of the update: • DO NOT turn off or unplug the device. • Your Wi-Fi and Internet connections won’t be available. When the installation is complete, you will need to reconnect to Wi-Fi. (See How Do I Connect to Wi-Fi?) 1. Log in to the home page. 2. Make sure you’re connected to 3G or 4G. 3. Click Advanced settings ( ). 4. Click Device > Basic. 5. Click Check for updates now. (The message next to the button indicates whether updates are available.) Installing the updates To install available updates, after you’ve manually checked for updates: 1. Make sure your device is connected to the AC charger or computer through the micro-USB cable. Note: If you’ll be using USB for data transfer (and not just for charging the device), you must install the device driver. (See Making a Tethered Connection.) 2. Click Update options. 3. Read the information in the Software Installation Options window. 4. To install the update, click Download and install now. — or — If you are not in a strong signal area, make a note of the URL displayed in the window and click I’ll get the update later. At a later time, access the URL to download the update to your computer, and then follow the steps in Upgrading Firmware From a File. 5. When the installation is complete, reconnect to Wi-Fi. (See How Do I Connect to Wi-Fi?) Upgrading Firmware From a File Use this option when you have an updated firmware file that you’ve, for example, downloaded from the Sierra Wireless website. Note: During installation of the update: • DO NOT turn off or unplug the device.

Browser Interface Home Page 67 • Your Wi-Fi and Internet connections won’t be available. When the installation is complete, you will need to reconnect to Wi-Fi. (See How Do I Connect to Wi-Fi?) To upgrade the device firmware from a file: 1. Log in to the home page. 2. Make sure When connected to USB is selected (for Disable Wi-Fi). (See Disabling Wi-Fi When Connected Through USB.) 3. Make sure your device is connected to the AC charger or computer through the micro-USB cable. 4. Click Advanced settings ( ). 5. If you want to later confirm that the upgrade was successful, write down the current version information (shown in Device > About):  Software version  Firmware version (in the 3G Information section)  Firmware version (in the WiMAX Information section)  Firmware version (in the LTE Information section) 6. Click Device > Basic. 7. Optionally, save the current configuration (recommended).  Click Export.  Save the file. Note the filename and path. 8. Click the Browse button next to the Update Firmware From File field, and click the firmware file to upload to the device. 9. Click Update. Please wait while the upgrade occurs; this may take several minutes. The device LCD shows the upgrade status. The device will restart (possibly several times). Once the upgrade is complete, the LCD device shows the usual icons and text (for example, the device name). 10. Compare the current version information (in Device > About) to the values you wrote down in step 5 to confirm that the upgrade was successful.

Browser Interface Home Page 68 11. If you’ve saved the current configuration, reload it.  Click the Browse button next to the Import Router Settings field, and click the file you’ve saved.  Click Import. 12. Reconnect to Wi-Fi. (See How Do I Connect to Wi-Fi?)

Device Settings 69 Device Settings Power Settings Login Settings Display Settings Sound Settings Advanced Settings Router Tab Settings Exporting and Importing Settings Device Logs Power Settings Control your device’s battery usage through these settings. Battery and USB Power Settings AC Power Settings Battery and USB Power Settings You can specify the settings for battery power and USB power. ● Short Range — This setting improves battery life, at the cost of a shorter Wi-Fi range. ● Long Range — This setting allows you to use your wireless devices farther from your Sierra Wireless 4G LTE Tri-Fi Hotspot, at the cost of shorter battery life and the increased possibility of interference with/from other nearby Wi-Fi devices. To choose an option: 1. Make sure you’re logged in to the home page. 2. Click the battery icon . The Battery Information and Settings window opens. — or — Click Advanced settings > Wi-Fi > Network. 3. Select an option in the Battery or USB Powered section.

Device Settings 70 AC Power Settings You can specify the settings for AC power. ● Short Range — Choose this setting if you have a designated wireless area and you need to minimize the effect of your network on other networks in the vicinity. ● Long Range — This setting allows you to use your wireless devices farther from your Sierra Wireless 4G LTE Tri-Fi Hotspot but increases the possibility of interference with or from nearby wireless networks. To choose an option: 1. Make sure you’re logged in to the home page. 2. Click the battery icon . The Battery Information and Settings window opens. — or — Click Advanced settings > Wi-Fi > Network. 3. Select an option in the AC Powered section. Login Settings You can change the administrator password, and also enable automatic login. Changing the Administrator Password. Automatic Login (“Remember Me”). Changing the Administrator Password For security reasons, change the administrator password on a regular basis. Note: If you forget the Admin Login password, you’ll need to reset the device to its default settings and go through the device setup. (See What Do I Do if I Forget the Administrator Password?) 1. Log in to the home page. 2. Click Advanced settings > Device > Basic. 3. In the Admin Password field, type the new password (1–20 letters, numbers, or symbols). Automatic Login (“Remember Me”) For convenience, you can enable automatic login. If you enable automatic login:

Device Settings 71 ● Anyone who uses the computer will automatically be logged in to the home page (as long as no one else has already logged in from another computer); entering the administrator password is not required. ● The timeout security feature is disabled — you will never be automatically logged off. To enable automatic login: 1. From the computer that you want to enable automatic login, log in to the home page. 2. In the login area, select the Remember me check box. You can repeat the above steps on other computers; however, since only one administrator can be logged in at a time, only the first person to display the home page will be logged in. Viewing Computers That Are Set to Automatically Log In as Administrator 1. Log in to the home page. 2. Click Advanced settings > Device > Basic. 3. Next to Remember me Client List, click show list. Disabling Automatic Login For a Specific Computer 1. Log in to the home page. 2. Click Advanced settings > Device > Basic. 3. Next to Remember Me Client List, click show list. 4. In the row for the computer that you want to disable automatic login, click Remove. Display Settings Adjust your screen’s settings to suit your surroundings and to prolong the battery life. Turning the LCD On or Off Setting the LCD Timeout Setting the LCD Brightness Enabling and Disabling the Power Button LED Turning the LCD On or Off Turning the LCD off helps prolong the battery life, but you can’t check the LCD for status icons and messages. 1. Log in to the home page.

Device Settings 72 2. Click Advanced settings > Device > Display. 3. Set the LCD Backlight field to On or Off. Setting the LCD Timeout Use this feature to select the delay time before the LCD automatically turns off. Tip: Alternatively, you can permanently turn the LCD off, in which case it will never become lit and will not display text and icons. (See Turning the LCD On or Off.) To set the amount of time, after which the LCD of the device temporarily turns off: 1. Make sure you’re logged in to the home page. 2. Click Advanced settings > Device > Display. 3. Make sure LCD Backlight is set to On. 4. In the Turn Backlight Off list, click a value. (A smaller value helps prolong the battery life.) Note: The LCD turns on if an important system event occurs. Setting the LCD Brightness Adjust your screen’s settings to suit your surroundings. 1. Make sure you’re logged in to the home page. 2. Click Advanced settings > Device > Display. 3. Make sure LCD Backlight is set to On. 4. Select a value for On Battery/USB Power. (A lower brightness prolongs the battery life.) 5. Select a value for On AC Power. Enabling and Disabling the Power Button LED The power button LED on the device acts as a status indicator. (For more information, see Using the Power Button to Determine the Device State.) To enable or disable the power button LED: 1. Log in to the home page. 2. Click Advanced settings > Device > Display. 3. Set the Power Button LED field to On or Off.

Device Settings 73 Sound Settings You can enable or disable sounds for various events. Enabling and Disabling Sounds for Specific Events. Low Battery Alert Critical Battery Level Alert You can enable or disable sounds of the device through: ● The mute switch on the device (disables all sounds). (See “Mute Switch” in Other Buttons and Switches.) ● The browser interface (selectively disables sounds). (See Sounds Information and Settings and Enabling and Disabling Sounds for Specific Events.) Enabling and Disabling Sounds for Specific Events For certain types of events, sounds can be individually enabled or disabled. 1. Log in to the home page. 2. Click Advanced settings > Device > Sounds. 3. Next to each of the event types, select Enable or Disable. Sounds for the following events can be individually enabled or disabled: ● Low Battery — A sound is played when the battery is low. This is useful as a reminder to charge the device. In the Alert When list, you can select a battery level to trigger the alert. ● System Alerts — A sound is played when a system alert occurs. When you hear the device beep, use the device LCD or the Alerts window to get information about the alert. (See Alert Information. Note: System alerts include several types of events, for example: • Critical battery • Critical temperature • Software update available • Routing hardware settings reset • Device startup failure ● Internet Connected — A sound is played when you connect to the Internet. ● Internet Disconnected — A sound is played when you lose the connection to the Internet.

Device Settings 74 ● Wi-Fi User Has Joined — A sound is played when a Wi-Fi user connects to your network. This is useful, for example, to detect an unwelcome Wi-Fi user if you’re the only one using the device. ● Wi-Fi User Has Left — A sound is played when a Wi-Fi user disconnects from your network. ● Last User Has Left — A sound is played when the last Wi-Fi user disconnects from your network. You can turn the device off if nobody will be using it for awhile. ● Enter Standby Mode — A sound is played when the device enters standby mode. (See “Standby (Low Power) Mode” in Battery Information and Settings.) Low Battery Alert You can set an alert to sound when the battery level is low. Setting the Alert From the Home Page 1. Make sure you’re logged in to the home page. 2. Click the Sounds icon ( ). 3. In the Sounds window, select Low battery. Setting the Alert From the Advanced Settings Window 1. Log in to the home page. 2. Click Advanced settings > Device > Sounds. 3. For the Low Battery field, select Enable. 4. In the Alert When list, select the battery level to trigger the alert. Critical Battery Level Alert You can enable an alert to sound when the battery level is critical (that is, dangerously low). To enable this alert: 1. Log in to the home page. 2. Click Advanced settings > Device > Sounds. 3. For the System Alerts field, select Enable. Note: System alerts include several types of events, for example: • Critical battery • Critical temperature • Software update available

Device Settings 75 • Routing hardware settings reset • Device startup failure Advanced Settings Learn about advanced configuration of the device and the browser interface. From the Advanced Settings window you can configure all the settings of the device and the browser interface. The Advanced Settings window has the following tabs, each with several panels: ● Device tab. (See Device Tab.) ● WAN tab. (See WAN Tab.) ● Wi-Fi tab. (See Wi-Fi Tab.) ● Router tab. (See Router Tab Settings.) For most fields and buttons, contextual help, if enabled, appears to the right of the window when you move the cursor over an item. (For more information, see “Contextual Help in the Advanced Settings Window” in Online Help.) Accessing the Advanced Settings Window 1. Make sure you’re logged in to the home page. 2. Click Advanced settings ( ). Device Tab Use the Device tab to access and configure options for the device, including updates, display, microSD card, sounds, logging. Device Tab: Basic Panel Device Tab: Display Panel Device Tab: microSD Card Panel Device Tab: Sounds Panel Device Tab: About Panel Device Tab: Log Panel Device Tab: Basic Panel Use the Basic panel of the Device tab to access and configure general options for the device.

Device Settings 76 1. Log in to the home page. 2. Click Advanced settings ( ). 3. Click Device > Basic. From this window, you can view or adjust these settings, or perform the following actions: ● Admin Password — This is the password used to login as administrator. (See Changing the Administrator Password.) ● Remember Me Client List — You can view and specify computers that are set to automatically log in. (See Automatic Login (“Remember Me”).) ● Help for Advanced Settings — You can enable or disable contextual help for the Advanced Settings window. (See “Contextual Help in the Advanced Settings Window” in Online Help.) ● Import Router Settings — You can import configuration settings. (See Importing Settings.) ● Export Router Settings — You can export configuration settings. (See Exporting Settings.) ● Update Firmware from File — You can upgrade the device firmware from a file. (See Upgrading Firmware From a File.) ● Standby Timer on Battery and On AC Power — You can enable standby (low power) mode. (See “Standby (Low Power) Mode” in Battery Information and Settings.) ● TRU-Install — This feature installs the necessary drivers the first time you connect your device to your Windows or Mac computer through the micro-USB cable. (For information on this feature, see TRU-Install.) ● Check for Updates and Check for updates now — You can check for updates to your device. (See Automatically Checking for Updates and Manually Checking for Updates.) ● Last checked — This is the data that the update server was last checked. Device Tab: Display Panel From the Display panel of the Device tab, you can configure settings for the device LCD. To access this panel: 1. Log in to the home page. 2. Click Advanced settings ( ).

Device Settings 77 3. Click Device > Display. From this window, you can view or adjust these settings: ● Power Button LED — You can enable the power button light on the device. (See Enabling and Disabling the Power Button LED.) ● LCD Backlight — You can turn the LCD on or off. (See Turning the LCD On or Off.) ● Turn Backlight Off — This setting specifies how soon the LCD goes dormant. (See Setting the LCD Timeout.) ● Backlight Settings — You can adjust the brightness of the LCD. (See Setting the LCD Brightness.) Device Tab: microSD Card Panel From the microSD Card panel of the Device tab, you can enable the microSD card slot and configure settings used for access. 1. Log in to the home page. 2. Click Advanced settings ( ). 3. Click Device > microSD Card. From this window, you can view or adjust these settings, or perform the following actions: ● Status — This field reflects the status of the microSD card slot (for example, the slot is disabled, or a card is detected). ● SD-Card Slot — Before you can use the microSD Card slot, you must enable it. (See Enabling the microSD Card Slot.) ● microSD Shared Folder Name — This is the name of the folder that the microSD card shows up as (in the file browser program). (See microSD Shared Folder Name.) ● Username and Password Security — You can specify whether a username and password are required to access the microSD Card. (See Setting Up Access to the microSD Card.) ● Guest Username — This is the username that non-administrators must enter before using the card. ● Guest Password — This is the password that non-administrators must enter before using the card.

Device Settings 78 Device Tab: Sounds Panel From the Sounds panel of the Device tab, you can enable or disable sounds for specific types of events. 1. Log in to the home page. 2. Click Advanced settings ( ). 3. Click Device > Sounds. 4. Next to each of the event types, select Enable or Disable. Sounds for the following events can be individually enabled or disabled: ● Low Battery — A sound is played when the battery is low. This is useful as a reminder to charge the device. In the Alert When list, you can select a battery level to trigger the alert. ● System Alerts — A sound is played when a system alert occurs. You can then use the device LCD or the Alerts window to get information about the alert. (See Alert Information.) Note: System alerts include several types of events, for example: • Critical battery • Critical temperature • Software update available • Routing hardware settings reset • Device startup failure ● Internet Connected — A sound is played when you connect to the Internet. ● Internet Disconnected — A sound is played when you lose the connection to the Internet. ● Wi-Fi User Has Joined — Useful, for example, if you’re the only one using the device, to detect an intruder. ● Wi-Fi User Has Left — A sound is played when a Wi-Fi user disconnects from your network. ● Last User Has Left — A sound is played when the last Wi-Fi user disconnects from your network. You can turn the device off if nobody will be using it for awhile. ● Enter Standby Mode — A sound is played when the device enters standby mode. See “Standby (Low Power) Mode” in Battery Information and Settings.) To play the sound for an event, click its button.

Device Settings 79 Device Tab: About Panel View information about your device. 1. Log in to the home page. 2. Click Advanced settings ( ). 3. Click Device > About. Note: 4G and 4G LTE information is not available if WAN Mode is “3G Only.” (WAN Mode is in Advanced settings > WAN > Setup.) The following information is displayed: ● Model Number — This is the manufacturer’s model of your device. ● Network Operator — This field shows the carrier that your device was activated with. ● Manufacturer — This is the company that made your device. ● Wi-Fi Firmware Version — This is the firmware version for the Wi-Fi access point of the device. ● Software Version — This is the firmware version for the routing hardware of the device. ● Router PRI Version — This is the PRI version for the routing hardware of the device. The PRI (Product Release Instructions) is a file that contains the settings used to configure wireless products for a particular service provider, customer, or purpose. ● Wi-Fi MAC Address — This is the MAC address of the 4G module. Each wireless device has a unique MAC address (assigned by its manufacturer). ● Activation — This field reflects whether 3G is activated. ● Reconditioned — This field indicates whether your device has been returned for service or repair and reconditioned (if applicable). ● Total Bytes — This is the amount of data transferred over the 3G network during the lifetime of the device. ● MDN (Mobile Directory Number) — This is a 10-digit phone number. ● ESN or MEID (3G). The ESN (Electronic Serial Number) is the unique first-generation serial number assigned to the 3G component of the device.

Device Settings 80 The MEID (Mobile Equipment Identifier) is the unique second-generation serial number assigned to the 3G component of the device. ● PRL Version — The PRL (Preferred Roaming List) is an account configuration item set by your service provider. It controls the radio channels and network carrier used by the 3G modem. An updated PRL may improve your 3G network service. ● PRI Version — This is the PRI version of the 3G component of the device. ● Firmware Version — This is the firmware version of the 3G component of the device. ● Total Bytes — This is the amount of data transferred over the 4G network during the lifetime of the device. ● Firmware Version — This is the firmware version of the 4G component of the device. ● MAC Address — This is the MAC address of the 4G module. Each wireless device has a unique MAC address (assigned by its manufacturer). ● DDF ID — This is the version information of your 4G channel plan, which determines the frequencies to scan and 4G networks to detect. ● Total Bytes — This is the amount of data transferred over the 4G LTE network during the lifetime of the device. ● Firmware Version — This is the firmware version of the 4G LTE component of the device. ● MAC Address — This is the MAC address of the 4G LTE module. Each wireless device has a unique MAC address (assigned by its manufacturer). ● Driver Version — This is the version of the 4G LTE driver of the device. The window also has buttons to: ● Save the information to a text file. ● Reset the 3G and 4G configuration of the device to default settings (Reset Device to Factory Defaults). (See Resetting the 3G and 4G Configurations to Default Settings.) ● Reset the 3G and 4G configuration of the radios of the device to default settings (Reset Radios to Factory Defaults). (See Resetting the 3G and 4G Radio Configurations to Default Settings.) Tip: You can view some of the above information on the “About...” LCD information screen. (See LCD Information Screens.) Device Tab: Log Panel Configure settings related to the logging of events.

Device Settings 81 1. Log in to the home page. 2. Click Advanced settings ( ). 3. Click Device > Log. From this window, you can: ● Enable logging of system events. (See “Enabling and Disabling Logging of System Events” in System Events.) ● Export logs. (See “Exporting System Events” in System Events and “Exporting the Connection History” in Connection History.) ● Clear logs. (See “Clearing the System Events Log” in System Events and “Clearing the Connection History” in Connection History.) ● Enable logging of connects and disconnects. (See “Enabling and Disabling Logging of Connects and Disconnects” in Connection History.) ● Set the method used for time acquisition. (See Setting the Method Used for Time Acquisition.) WAN Tab Configure your 3G, 4G, 4G LTE, and GPS settings. WAN Tab: Setup Panel WAN Tab: 3G Panel WAN Tab: 4G Panel WAN Tab: 4G LTE Panel WAN Tab: GPS Panel WAN Tab: Setup Panel From the Setup panel of the WAN tab you can configure 3G/4G/4G LTE network preferences. 1. Log in to the home page. 2. Click Advanced settings ( ). 3. Click WAN > Setup. From this window, you can view or adjust these settings, or perform the following actions:

Device Settings 82 ● Active Network — This is the network that is currently being used for your data connection: 3G, 4G, 4G LTE, or none. ● Network Operator — This field shows the carrier that your device was activated with. ● Session Duration — The session duration indicates how long you’ve been connected to the network. ● Session Total Data — This indicates the amount of data transferred over the lifetime of the device (by network type) and in the current session. ● Work Mode — This indicates the 3G and 4G activation/provisioning status of your device and account. Technical support staff may request this value from you. ● LTE Enabled — This indicates whether 4G LTE is enabled on the device. ● WAN Mode — This setting specifies the network(s) to connect to, and in what order.  3G Preferred — The connection can be established to either 3G or 4G; if both are available, 3G is used.  4G Preferred — The connection can be established to either 3G or 4G; if both are available, 4G is used. This setting is recommended if your service provider has no data limit for 4G, but does for 3G, or you want to take advantage of the faster data transfer speeds of 4G.  3G Only — The connection can be established only to 3G. (If you don’t have 4G or 4G LTE coverage, you can save power by selecting 3G Only.)  4G Only — The connection can be established only to 4G. Note: The following options are not available if 3G Only is selected. ● 4G Mode — This setting specifies the 4G network(s) to connect to.  LTE + WiMAX — When connecting to 4G, connection can be established to either 4G WiMAX or 4G LTE; if both are available, 4G LTE is used (unless the 4G WiMAX signal is significantly better than the 4G LTE signal).  LTE Only — When connecting to 4G, connection can be established only to 4G LTE.  WiMAX Only — When connecting to 4G, connection can be established only to 4G WiMAX. ● Connect Automatically — You can set your device to connect to the network when the device powers on. To prevent this from happening when you’re roaming, also select Disable when roaming.

Device Settings 84 ● Connection Status — This field reflects the status of the 3G connection: connected, not connected, or dormant. Dormant means a connection is established, but no data is being transferred. ● Service Type — This is the network that is currently being used for your data connection (1xRTT, EVDO, or EVDO Rev. A). ● Coverage Type — This is a list of the types of 3G networks that are available. The RSSI and Ec/Io for each type are shown. RSSI reflects the signal strength of the network. Ec/Io is a dimensionless ratio of the average power of a channel, typically the pilot channel, to the total signal power. ● MDN (Mobile Directory Number) — This is a 10-digit phone number. ● SID (System ID) — The System ID identifies your home network area and is used in conjunction with your phone number to determine if you are “home” or “roaming.” ● MSID (Mobile Station ID) — Also known as IMSI (International Mobile Station Identity), the MSID is an identifier of a device on the 3G network. ● NAI (Network Access Identifier) — This is your User ID for accessing the 3G network. ● DRC Cover — Technical support staff may request this value from you. ● PN 1xRTT — Technical support staff may request this value from you. ● DRC Value — Technical support staff may request this value from you. ● PN EVDO — Technical support staff may request this value from you. ● Channel — Technical support staff may request this value from you. ● Roaming Status — This indicates whether you are home or roaming (outside of your service provider’s coverage). ● PRL Version — The PRL (Preferred Roaming List) is an account configuration item set by your service provider. It controls the radio channels and network carrier used by the 3G modem. An updated PRL may improve your 3G network service. Tip: You can view the 3G connection status on the “Network Status” LCD information screen. (See LCD Information Screens.) WAN Tab: 4G Panel From the 4G panel of the WAN tab you can view various 4G information.

Device Settings 86 Scan for Private Network In some cases, a private network may be available in your location. Such a network may be provided, for example, on a college or university campus (to extend access to campus network resources) or in a large building complex (to improve network service). To access a private network: 1. Make sure you’re logged in to the home page. 2. Make sure that, in Advanced settings > WAN > Setup:  4G Preferred or 4G Only is selected, and  LTE + WiMAX or WiMAX only is selected. 3. Click Advanced settings > WAN > 4G. 4. Select Scan for Private Network. 5. If prompted to enter your login information, enter it. (If you don't know this login information, contact the network administrator.) WAN Tab: 4G LTE Panel From the 4G LTE panel of the WAN tab you can view various 4G LTE information. 1. Log in to the home page. 2. Click Advanced settings ( ). 3. Click WAN > 4G LTE. Note: 4G LTE information is not available if WAN Mode is “3G Only” or 4G Mode is “WiMAX Only.” (WAN Mode and 4G Mode are in Advanced settings > WAN > Setup.) From this window, you can view this 4G LTE information, or perform the following actions: ● Connection Status — This field reflects whether you are connected to 4G LTE. ● Service Type — This field reflects the 4G service type: 4G, 4G Off, power save mode, or no service. ● RSRP and RSRQ. RSRP stands for Reference Signal Received Power and reflects the signal strength of the 4G LTE network. RSRQ stands for Reference Signal Received Quality and reflects the signal quality of

Device Settings 87 the 4G LTE network. RSRQ is the ratio between the RSRP and the Received Signal Strength Indicator (RSSI). ● PLMN ID — This information identifies the Public Land Mobile Network that is currently serving the Sierra Wireless 4G LTE Tri-Fi Hotspot. ● IMSI — The International Mobile Station Identity (IMSI) uniquely identifies a wireless device within the service provider’s network. The IMSI is also known as MSID by some service providers. ● Serving Cell — This information identifies the 4G LTE cell that is currently serving the Sierra Wireless 4G LTE Tri-Fi Hotspot. ● Band — This is the frequency band number for 4G LTE. ● TX Power — This number indicates the transmitter power. A higher number is better. ● Last Error Code — This is the error code for the most recent 4G-related error. WAN Tab: GPS Panel From the GPS panel of the WAN tab you can enable GPS and configure GSP settings. 1. Log in to the home page. 2. Click Advanced settings ( ). 3. Click WAN > GPS. From this window, you can view or adjust these settings, or perform the following actions: ● Enable GPS — To use GPS, and to configure other GPS settings, this check box must be selected. If the GPS privacy agreement opens, you must accept it before you can use GPS. ● GPS Mode — This setting determines how often the device should obtain a fix.  One-time — A single fix is used. Use this option if you’ll be using your device at the same location.  Continuous — Fixes are obtained on a regular basis; also known as auto-tracking. Useful for turn-by-turn (TBT) navigation applications, such as driving directions. ● Get fix now — This button starts a one-time fix (not displayed if GPS Mode is Continuous or a GPS session is already in progress). If you change the value from Continuous to One-time, you must click Save before your changes take effect and the fix becomes possible.

Device Settings 88 ● Mapping Service — This determines the mapping service (for example, Google Maps or MapQuest) that displays the GPS results (in a separate browser window). ● Performance Value — This specifies the amount of time the device should wait for a satellite to be discovered.  Automatic — The device automatically determines the most appropriate setting to use.  Manual — In the input field, enter the number of seconds the device should wait for a satellite to be discovered. If this time is exceeded, an error is reported. ● Accuracy  Automatic — The device automatically determines the most appropriate setting to use.  Manual — In the input field, enter the number of meters to which the data must be accurate. Note: If the value is very small (that is, very high accuracy), the fix may fail. ● Fix Rate — The smaller the number, the more up-to-date the location tracking will be, at the cost of shorter battery life of the device. This setting is available only if GPS Mode is set to Continuous. ● Metric Units — This specifies whether to use the metric system when displaying the GPS results (for example, the altitude, speed, HEPE). ● Show GPS Data or Hide GPS Data — This specifies whether the GPS data should be shown in the lower part of the window. Wi-Fi Tab From the Wi-Fi tab you can configure the Wi-Fi network, including Wi-Fi security. Wi-Fi Tab: Network Panel Wi-Fi Tab: Security Panel Wi-Fi Tab: MAC Filter Panel Wi-Fi Tab: Network Panel From the Network panel of the Wi-Fi tab you can configure general settings of the Wi-Fi network. 1. Log in to the home page. 2. Click Advanced settings ( ). 3. Click Wi-Fi > Network.

Device Settings 89 From this window, you can view or adjust these settings, or perform the following actions: ● Disable Wi-Fi — This setting specifies when to turn off the Wi-Fi of the device.  Never — Select this value if you want to make sure the device is always broadcasting Wi-Fi signals.  Always — Select this value if you always want to use the device in tethered mode and you want to make sure the device is never broadcasting any Wi-Fi signals. With this option, WPS won’t be available. (See Connecting Through WPS.)  When connected to USB — Only a computer connected through the micro-USB cable to the device will be able to use it. With this option, WPS won’t be available. (See Connecting Through WPS.) ● SSID — This is the Wi-Fi network name; it identifies your Wi-Fi network and is visible to other Wi-Fi-enabled devices. (See SSID (Wi-Fi Network Name).) ● Hostname — This is, in essence, a name you’re giving the device. (See Host Name (Device Name) and Displaying the Home Page of the Device.) ● Link SSID and Hostname — See Linking the SSID and the Host Name. ● SSID Broadcast — If broadcast is enabled, the wireless network is displayed in the list of Wi-Fi networks available in the local area. For increased security, set this field to Disable. You will need to give the SSID to the people who will be accessing your network; WPS won’t be available. ● Max Number of Users — You can limit the number of Wi-Fi users (maximum of eight) that can connect to the device. A smaller number improves performance and security. ● Battery or USB Powered (power settings)  Short Range — This setting improves battery life, at the cost of a shorter Wi-Fi range.  Long Range — This setting allows you to use your wireless devices farther from your Sierra Wireless 4G LTE Tri-Fi Hotspot, at the cost of shorter battery life and the increased possibility of interference with/from other nearby Wi-Fi devices. ● AC Powered (power settings)  Short Range — Choose this setting if you have a designated wireless area and you need to minimize the effect of your network on other networks in the vicinity.  Long Range — This setting allows you to use your wireless devices farther from your Sierra Wireless 4G LTE Tri-Fi Hotspot but increases the possibility of interference with or from nearby wireless networks.

Device Settings 90 ● Wi-Fi Channel — This is the active channel of the Wi-Fi access point. If your network is having performance issues (possibly caused by other Wi-Fi networks in the vicinity using the same channel), try a different Wi-Fi channel. ● RTS Threshold — This setting specifies the smallest packet size, in bytes, for which RTS/CTS (Request to Send/Clear to Send) handshaking is used. The recommended value is 2347. Change this value only if you’re experiencing inconsistent data flow. Make only minor changes to this value. ● Fragmentation Threshold — This setting specifies the largest allowable size, in bytes, for a packet. If the packet is larger than this, it is fragmented into multiple packet before it is transmitted. To prevent poor network performance, it’s recommended to keep this value as large as possible (up to 2346). ● Wi-Fi Power Save Mode — If this field is set to “On,” the Wi-Fi component of the Sierra Wireless 4G LTE Tri-Fi Hotspot enters power save mode, when possible. If your computer tends to lose the Wi-Fi connection and stops responding, set this field to “Off.” ● Wi-Fi Age Out Time — This is the amount of time of inactivity (no traffic), after which the Sierra Wireless 4G LTE Tri-Fi Hotspot drops the connection to a device. ● WMM Support — Wi-Fi Multimedia (WMM) is a standard that defines quality of service (QoS) in Wi-Fi networks. WMM improves the performance of audio, video and voice applications transmitted over Wi-Fi. ● List of connected devices — You can display a window that shows connected computers. A table row may show one or both of these icons:  —The user of this computer is logged in as administrator.  —This computer is connected to the device through the micro-USB cable. Wi-Fi Tab: Security Panel From the Security panel of the Wi-Fi tab you can configure Wi-Fi security. 1. Log in to the home page. 2. Click Advanced settings ( ). 3. Click Wi-Fi > Security. From this window, you can set the: ● Security — This specifies the security used by Wi-Fi. (See Wi-Fi Security.) ● Wi-Fi Password — This password is used to connect to the Wi-Fi network. (See Wi-Fi Password.)

Device Settings 91 ● Password Reminder — This feature displays the Wi-Fi password on the LCD of the device. (See “Wi Fi Password Reminder” in Wi-Fi Password.) ● Basic Rate — This setting determines the type of wireless devices that can connect to your network.  If you’re certain that all of the Wi-Fi devices used with your device support 802.11g, then select 802.11g only (this ensures faster Wi-Fi speeds); otherwise, select 802.11b/g/n compatibility or 802.11b/g compatibility.  If you change this value to 802.11b/g/n compatibility and the specified Wi-Fi security type is not supported by this value, the security type may change to WPA/WPA2 Personal. Wi-Fi Tab: MAC Filter Panel MAC (Media Access Control) filtering can prevent unauthorized wireless devices from connecting to your network. The MAC filter is used to grant (“whitelist”) or block (“blacklist”) wireless devices access to the Wi-Fi, 3G, and 4G networks. Access is based on the MAC address of each wireless device. MAC filtering increases security of your network. You can give access to your network, based on the MAC address of the wireless devices. This makes it harder for a hacker to use a MAC address to access your network. To access this panel: 1. Log in to the home page. 2. Click Advanced settings ( ). 3. Click Wi-Fi > MAC Filter. From this window, you can: ● Turn off MAC filtering (MAC Filter Mode = “No filtering”) ● Display a list of computers that are:  Allowed to access the network (MAC Filter Mode = “Allow all in list”)  Not allowed to access the network (MAC Filter Mode = “Block all in list”) ● Add or remove a computer from the lists. (See “Specifying Computers That Can Access the Network” and “Specifying Computers That Are Not Allowed to Access the Network” in Allowing or Denying Computers Access to the Network.)

Device Settings 92 ● Display a list of computers that are currently connected through Wi-Fi (List of connected devices). (See Displaying a List of Currently Connected Computers.) Router Tab Settings From the Router tab you can enable or disable various features, as well as configure their settings. Basic Panel: General Basic Panel: UPnP (Universal Plug and Play) Basic Panel: SPI (Stateful Packet Inspection) LAN Panel: General LAN Panel: DHCP LAN Panel: DNS Mode Port Forward Panel: General Port Forward Panel: Enabling Port Forwarding Port Forward Panel: Enabling Port Forwarding for an Application Port Forward Panel: Disabling Port Forwarding for an Application Port Trigger Panel: General Port Trigger Panel: Enabling Port Triggering Port Trigger Panel: Enabling Port Triggering for Specified Protocols and Ports Port Trigger Panel: Removing Ports From the Port Triggering List DMZ Panel: General DMZ Panel: Enabling DMZ DMZ Panel: Configuring DMZ Resetting the Software to Default Settings: General Resetting the Software to Default Settings: Using the Reset Button Resetting the Software to Default Settings: Using the Browser Interface 1. Log in to the home page. 2. Click Advanced settings ( ).

Device Settings 93 3. Click Router. 4. Depending on the settings you want to configure, click one of the panels:  Basic. (See Basic Panel: General.)  LAN. (See LAN Panel: General.)  Port Forward — Port forwarding lets you forward incoming traffic to specific ports and devices (per their local IP address) on your network. (See Port Forward Panel: General.)  Port Trigger — You can set the device to monitor outgoing data on specific port numbers (trigger ports). (See Port Trigger Panel: General.)  DMZ — You can select one computer to receive all unsolicited incoming connections. (See DMZ Panel: General.) Basic Panel: General You can enable or disable various features of the router component of your device. To access this panel: 1. Log in to the home page. 2. Click Advanced settings ( ). 3. Click Router > Basic. From this window, you can enable or disable these features, and perform these actions: ● USB Tethered Networking — To prevent an unauthorized user from using the device through the micro-USB cable, set this field to Disable. Users will be able to connect only through Wi-Fi and only after they provide the correct Wi-Fi password (if Wi-Fi security is enabled). This setting does not affect the ability to charge the Sierra Wireless 4G LTE Tri-Fi Hotspot through the micro-USB cable. ● Port Forwarding — Port forwarding lets you forward incoming traffic to specific ports and devices (per their local IP address) on your network. (See Port Forward Panel: General.) ● Port Triggering — You can set the device to monitor outgoing data on specific port numbers (trigger ports). (See Port Trigger Panel: General.) ● DMZ — You can select one computer to receive all unsolicited incoming connections. (See DMZ Panel: General.)

Device Settings 94 ● UPnP (universal plug and play). (See Basic Panel: UPnP (Universal Plug and Play).) ● SPI (stateful packet inspection). (See Basic Panel: SPI (Stateful Packet Inspection).) ● Router Settings Reset. (See Resetting the Software to Default Settings: Using the Browser Interface.) Basic Panel: UPnP (Universal Plug and Play) UPnP provides simple and robust connectivity among consumer electronics, intelligent appliances, and mobile devices from many different vendors. (For more information, see upnp.org.) Note: If UPnP is enabled, there are potential security risks. Enabling UPnP Before you can use UPnP, you must enable it. 1. Log in to the home page. 2. Click Advanced settings > Router > Basic. 3. Next to UPnP, select Enable. Basic Panel: SPI (Stateful Packet Inspection) SPI, also known as “dynamic packet filtering,” helps to prevent cyberattacks by validating that the traffic passing through a session conforms to the protocol used for this type of session. Packets that are not conforming get rejected. Enabling SPI Before you can use SPI, you must enable it. 1. Log in to the home page. 2. Click Advanced settings > Router > Basic. 3. Next to SPI, select Enable. LAN Panel: General Configure LAN-related settings of the routing hardware. 1. Log in to the home page. 2. Click Advanced settings ( ). 3. Click Router > LAN.

Device Settings 95 From this window, you can view or adjust these settings, or perform the following actions: ● Router IP Address — This is the routing hardware’s IP address on the LAN. ● Subnet Mask — This is the routing hardware’s internal LAN subnet mask. ● Hostname — This is, in essence, a name you’re giving the device. (See Host Name (Device Name).) ● Link SSID and Hostname — With this feature you only need to remember one name when selecting the Wi-Fi network, accessing the browser interface, or accessing the microSD card. (See Linking the SSID and the Host Name.) ● SSID — This is the name of the Wi-Fi network. (See SSID (Wi-Fi Network Name).) ● MTU — This specifies whether optimization is used.  Auto — Optimization is not used.  Optimized (recommended setting) — Optimization is used; this may improve data transmission.  Manual — Optimization is used; this may improve data transmission. After selecting the radio button, enter the value to use (1200–1500). ● DHCP Server — This field enables DHCP. Note: The following settings are displayed only when DHCP is enabled. ● DHCP IP Address Range — This specifies the starting and ending address of the range of IP addresses available for the device to dynamically (that is, not permanently) assign to computers connected to it. ● DHCP Lease Time — This is the amount of time, in minutes, a computer can use its assigned IP address before it is required to renew the lease. After this time is up, the computer is automatically assigned a new dynamic IP address. Enter a number between 2 and 10080. ● Max DHCP Clients — This is the number of DHCP addresses that can be assigned and active at one time. It’s recommended you set this to a number greater than the number of Wi-Fi users. ● DNS Mode — This specifies how the DNS servers (that the DHCP clients are to communicate with) are obtained.  Auto — The DNS server specified by your service provider is used. DNS Relay is enabled by default.

Device Settings 96  Manual — The routing hardware assigns DHCP clients the DNS servers specified in the Manual DNS Server #1 and #2 fields. Use this option to access a DNS server that provides customized addressing or if you have a local DNS server on your network. If DNS Relay is disabled, the routing hardware rejects DNS requests targeting the internal DNS proxy. ● Manual DNS Server #1 and #2 — These are the static IP addresses to use for the DNS servers (if DNS Mode is Manual); available only if DNS Mode is Manual. ● DNS Relay — If enabled, and if DNS Mode (see above) is Manual, the routing hardware assigns DHCP clients the DNS servers specified in the Manual DNS Server #1 and #2 fields. If DNS Relay is set to Disable, the routing hardware rejects DNS requests targeting the internal DNS proxy. The DNS Relay field is configurable and displayed only if DNS Mode is Manual. If DNS Mode is Auto, DNS Relay is enabled by default. ● DHCP Static IP Assignment List — You can assign a permanent IP address to a MAC address, and view the static IP assignment list. (See “DHCP Static IP Assignment List” in LAN Panel: DHCP.) LAN Panel: DHCP DHCP (Dynamic Host Control Protocol) automatically assigns an IP address to each device on the network and manages other network configuration information for devices connected to your network. You do not need to manually configure the IP address on each device that’s on your network. The assigned IP addresses are not permanent (as opposed to when using static IP). Most ISPs (Internet Service Providers) use DHCP. Normally, you should enable DHCP, in which case you must configure each device on the network with one of the following: ● TCP/IP settings set to “Obtain an IP address automatically.” ● TCP/IP bound to the Ethernet connection with DHCP. ● If DHCP is disabled, you must configure each device on the network with: ● Fixed (permanent/static) IP address. ● DNS server addresses (provided by your service provider).

Device Settings 97 Enabling DHCP 1. Log in to the home page. 2. Click Advanced settings > Router > LAN. 3. Next to DHCP Server, select Enable. Configuring DHCP To configure DHCP settings, DHCP must be enabled (Advanced settings > Router > LAN > DHCP Server). You can set the following DHCP settings in Advanced settings > Router > LAN: ● DHCP IP Address Range — This is the starting and ending address of the range of IP addresses available for the device to dynamically (that is, not permanently) assign to computers connected to it. The start address must be 192.168.0.10 or above. The ending address must be 192.168.0.50 or below. ● DHCP Lease Time — This is the amount of time, in minutes, a computer can use its assigned IP address before it is required to renew the lease. After this time is up, the computer is automatically assigned a new dynamic IP address. Enter a number between 2 and 10080. ● Max DHCP Clients — This is the number of DHCP addresses that can be assigned and active at one time. It’s recommended you set this to a number greater than the number of Wi-Fi users. ● DNS Mode — This specifies how the DNS servers (that the DHCP clients are to communicate with) are obtained. (See LAN Panel: DNS Mode.) ● DHCP Static IP Assignment List — You can assign a permanent (static) IP address to a device on your network, and view the static IP assignment list. (See “DHCP Static IP Assignment List”, below.) DHCP Static IP Assignment List With DHCP, IP addresses are assigned dynamically; devices typically don’t have a permanent IP address. However, in some cases you might want to assign a static (permanent) IP address to a device, while still using DHCP for the rest of the devices on your network. This is also known as “DHCP

Device Settings 98 reservation.” You might want to do this with, for example, a Web server, FTP server, or media server. Viewing the Static IP Assignment List 1. Log in to the home page. 2. Click Advanced settings > Router > LAN. 3. Make sure DHCP is enabled (DHCP Server). 4. Click DHCP Static IP Assignment List. Assigning an IP Address Based on a MAC Address 1. Follow the above steps to display the DHCP Static IP Assignment List window. 2. In the Hostname field, enter a meaningful description of the device. 3. In the MAC Address field, enter the MAC address of the device. (If you don’t know this address, see Finding the MAC Address.) 4. In the IP Address field, enter the IP address you want to assign to the device. 5. Select the Enable check box to have the device use the designated IP address. 6. Click Add. 7. Click Save. Removing an IP Address Based on a MAC Address 1. Click DHCP Static IP Assignment List on the LAN panel of the Router tab. 2. To keep the device information in the list (in case you want to re-enable DHCP for this MAC address later on), clear the Enable check box. — or — To remove the device from the list:  Click the row that you want to remove. A row of buttons (Delete, OK, Cancel) appears.  Click Delete. LAN Panel: DNS Mode The DNS Mode setting specifies how the DNS servers (that the DHCP clients are to communicate with) are obtained.

Device Settings 99 1. Log in to the home page. 2. Click Advanced settings ( ). 3. Click Router > LAN. 4. Set DNS Mode to one of the following:  Auto — The DNS server specified by your service provider is used. DNS Relay is enabled by default.  Manual — The routing hardware assigns DHCP clients the DNS servers specified in the Manual DNS Server #1 and #2 fields. Use this option to access a DNS server that provides customized addressing or if you have a local DNS server on your network. If DNS Relay is disabled, the routing hardware rejects DNS requests targeting the internal DNS proxy. For information on DNS Relay, see LAN Panel: General. Port Forward Panel: General Normally, incoming traffic (from the Internet) is blocked. However, port forwarding lets you forward incoming traffic to specific ports and devices (per their local IP address) on your network. For example, you can configure port forwarding so that: ● You can access your Remote Desktop from the Internet (by specifying the WAN [public] IP address that the device is using). ● Internet users can access a Web, FTP, or email server, or gaming or Internet application hosted by your computer. Note: Port forwarding creates a security risk. When not required, port forwarding should be disabled. Note: Port forwarding does not apply to normal browsing, file downloading, running most online games or other applications hosted on the Internet. (Some online games require port forwarding.) Before you can use or configure port forwarding, you must enable it, as explained in Port Forward Panel: Enabling Port Forwarding. From the Port Forward panel of the Router tab of the Advanced Settings window, you can: ● Enable port forwarding for an application. (See Port Forward Panel: Enabling Port Forwarding for an Application.)

Device Settings 100 ● Remove an application from the port forwarding list. (See Port Forward Panel: Disabling Port Forwarding for an Application.) Port Forward Panel: Enabling Port Forwarding Before you can use or configure Port Forwarding, you must enable it. 1. Log in to the home page. 2. Click Advanced settings > Router > Basic. 3. Next to Port Forwarding, select Enable. 4. Click Save. Port Forward Panel: Enabling Port Forwarding for an Application You can enable port forwarding for certain application types. 1. Make sure you’ve enabled port forwarding. (See Port Forward Panel: Enabling Port Forwarding.) 2. Click Advanced settings > Router > Port Forward. 3. In the last row of the table, click the Application field, and select the application type from the list. The values for Start and End ports are automatically filled in. 4. If necessary, change the range of port numbers associated with the application. Traffic will be allowed (not blocked) if its destination port number is in the specified range.  In the Start field, enter the number that starts the port range.  In the End field, enter the number that ends the port range. If the range consists of only one port, enter the number that you entered in the Start field. 5. In the Protocol list, click the protocol(s) used for this application (TCP, UDP, or both). 6. In the IP Address field, enter the IP address of the server to be accessed. 7. Make sure Enable is selected. 8. Click Add. 9. Click Save. Port Forward Panel: Disabling Port Forwarding for an Application You can disable port forwarding for certain application types.

Device Settings 101 1. Make sure you’ve enabled port forwarding. (See Port Forward Panel: Enabling Port Forwarding.) 2. Click Advanced settings > Router > Port Forward. 3. To keep the application in the list (in case you want to re-enable port forwarding later on), clear the Enable check box. — or — To remove the application from the list:  Click the row that you want to remove. A row of buttons (Delete, OK, Cancel) appears.  Click Delete. Port Trigger Panel: General Some applications require multiple ports open for communication, many of which may be initiated by a computer on the WAN. Examples of this include video conferencing, VoIP (Internet telephony), and Internet gaming. With port triggering, the device monitors outgoing data on specific port numbers (trigger ports). The device keeps track of the IP address of the computer that sends data on these trigger ports, so that when incoming data on the forward ports arrives, the device sends the incoming data to the same computer. Before you can use or configure port triggering, you must enable it, as explained in Port Trigger Panel: Enabling Port Triggering. From the Port Trigger panel of the Router tab of the Advanced Settings window, you can: ● Enable port triggering for specified protocols and ports. (See Port Trigger Panel: Enabling Port Triggering for Specified Protocols and Ports.) ● Remove protocols and ports from the port triggering list. (See Port Trigger Panel: Removing Ports From the Port Triggering List.) Port Trigger Panel: Enabling Port Triggering Before you can use or configure Port Triggering, you must enable it. 1. Log in to the home page. 2. Click Advanced settings > Router > Basic. 3. Next to Port Triggering, select Enable.

Device Settings 102 Port Trigger Panel: Enabling Port Triggering for Specified Protocols and Ports After you’ve enabled port triggering, you can enable it for specified protocols and ports. 1. Make sure you've enabled port triggering. (See Port Trigger Panel: Enabling Port Triggering.) 2. Click Advanced settings > Router > Port Trigger. 3. In the last row of the table, in the first Protocol list, click the protocol(s) used by the application for outgoing traffic (to the Internet, sent through the trigger ports). 4. In the Trigger Ports field, enter the port number(s) used to determine that the application is in use. (That is, specify the port number or range of port numbers that the application uses for outgoing traffic. Check the user documentation for the application.) To specify a range of port numbers, separate the start and end port number with a hyphen. 5. In the second Protocol list, click the protocol(s) used by the application for incoming traffic (from the Internet). 6. In the Forward Ports field, enter the ports to forward to the computer that triggered the rule. (That is, specify the port number or range of port numbers that the application uses for incoming traffic. Check the user documentation for the application.) 7. To specify a range of port numbers, separate the start and end port number with a hyphen. 8. Make sure Enable is selected. 9. Click Add. 10. Click Save. Port Trigger Panel: Removing Ports From the Port Triggering List If you no longer require port triggering on certain ports, you can remove the ports from the port triggering list. 1. Make sure you’ve enabled port triggering. (See Port Trigger Panel: Enabling Port Triggering.) 2. Click Advanced settings > Router > Port Trigger. 3. To keep the entry in the list (in case you want to re-enable this entry later on), clear the Enable check box.

Device Settings 103 — or — To remove the entry from the list:  Click the row that you want to remove. A row of buttons (Delete, OK, Cancel) appears.  Click Delete. DMZ Panel: General DMZ stands for “demilitarized zone.” You can select one computer to receive all unsolicited incoming connections. The IP address of the DMZ is the default recipient of incoming packets (from the Internet) that are not handled by port forwarding rules, port triggering rules, or NAT’d connections: 1. If port forwarding, port triggering, or both are enabled, incoming traffic is routed according to the port forwarding rules, port triggering rules, or NAT’d connections. 2. If incoming traffic was not routed as a result of the above:  If DMZ is enabled, then incoming traffic is routed to the computer that uses the IP address specified by the DMZ settings.  If DMZ is not enabled, the incoming traffic is blocked. Note: Putting a computer in the DMZ opens all the ports of that computer, and exposes that computer to various security risks. Use this option only as a last resort — if possible, use other options instead (for example, port forwarding or port triggering). DMZ Panel: Enabling DMZ Before you can use or configure DMZ, you must enable it. 1. Log in to the home page. 2. Click Advanced settings > Router > Basic. 3. Next to DMZ, select Enable. 4. Click Save. DMZ Panel: Configuring DMZ Specify which computer is to receive all unsolicited incoming connections. 1. Make sure you’ve enabled DMZ. (See DMZ Panel: Enabling DMZ.) 2. Click Advanced settings > Router > DMZ.

Device Settings 104 3. Specify the computer that you want exposed to the Internet: in the Destination IP Address field, enter the IP address of the computer. (If you don’t know how to find the IP address, see Finding the IP Address.) 4. In the Source IP Address section, specify what incoming traffic (not handled by port forwarding, port triggering, or NAT) to forward to this computer. To forward all incoming traffic, click Any. — or — To forward incoming traffic from certain IP addresses:  Click Restriction.  In the two additional fields that are displayed, enter the start and end IP addresses of a range. 5. Using the DHCP Static IP Assignment List, assign an IP address based on the MAC address of the computer that is in the DMZ. (See “Assigning an IP Address Based on a MAC Address” in LAN Panel: DHCP.) — or — On the computer that is in the DMZ, disable DHCP, and manually assign the IP address, gateway, and DNS server. Resetting the Software to Default Setting: General In some cases you will need to reset the software to default settings. WARNING: If you reset the software to default settings: • You must go through the device setup, as if you've just purchased the device. (See Device Setup.) • Any changes you’ve made to the settings are lost. Your 3G and 4G account information is not affected; after reset, the device remains provisioned for service. You’ll need to reset the software to default settings if: ● You’ve forgotten the administrator password. ● You’ve changed the DHCP settings such that the device is inoperable (for example, there’s no communication with the device). You have two options to initiate the reset:

Device Settings 105 ● Through the software. (See Resetting the Software to Default Settings: Using the Browser Interface.) ● Through the reset button on the device. (See Resetting the Software to Default Settings: Using the Reset Button.) Resetting the Software to Default Settings: Using the Reset Button You can reset the software to default settings from the device itself, without having to use the browser interface. 1. Using slight finger pressure, slide the battery compartment cover towards you to remove it. 2. Locate the small hole labeled “RESET” (near the micro-USB port). The reset button is inside this hole. 3. Insert a thin object (for example, the end of a paper clip) into the hole, and press down for five or more seconds.

Device Settings 106 4. Replace the battery compartment cover. 5. Check the device LCD. If it displays “Reset to factory defaults? Press to accept,” press the power button on the device. 6. Follow the instructions on the device LCD. Resetting the Software to Default Settings: Using the Browser Interface It’s easy to reset the software to default settings through the browser interface. WARNING: If you reset the software to default settings: • You must go through the device setup, as if you've just purchased the device. (See Device Setup.) • Any changes you’ve made to the settings are lost. Your 3G and 4G account information is not affected; after reset, the device remains provisioned for service. 1. Log in to the home page. 2. Click Advanced settings > Router > Basic. 3. Click Router Settings Reset. 4. Check the device LCD. If it displays “Reset to factory defaults? Press to accept,” press the power button on the device. 5. Follow the instructions on the device LCD. Exporting and Importing Settings These features let you, for example, save the current configuration, make some changes and test them, and then restore the original configuration. Exporting Settings

Device Settings 107 Importing Settings Exporting Settings Settings include configuration information for the device, network, and browser interface. You can, for example, save the current configuration, then make some changes and test them. You can then use the Import button to restore (load) the saved configuration. To export the settings to a text file: 1. Log in to the home page. 2. Click Advanced settings > Device > Basic. 3. Click Export. Importing Settings This feature lets you restore a saved configuration. 1. Log in to the home page. 2. Click Advanced settings > Device > Basic. 3. Browse to and click the file with the saved settings. 4. Click Import. Note: Your device may reset, and you may need to reconnect to Wi-Fi and the Internet. (See How Do I Connect to Wi-Fi? and Launching Your Network Connection.) Device Logs Learn how to configure settings related to the logging of events, export and clear logs. Connection History System Events Setting the Method Used for Time Acquisition Connection History The connection history shows the time of connections to and disconnections from the Internet. Note: The connection history does not log the amount of data transferred. In the Internet Connection Information window, you can view information on the current billing cycle and lifetime of the device. (See Internet Connection Information.)

Device Settings 108 Enabling and Disabling Logging of Connects and Disconnects 1. Log in to the home page. 2. Click Advanced settings > Device > Log. 3. In the Connect/Disconnect section, select Enable or Disable. 4. Click Save. Exporting the Connection History 1. Log in to the home page. 2. Click Advanced settings > Device > Log. 3. Make sure Connect/Disconnect is set to Enable. 4. Click Export. Clearing the Connection History 1. Log in to the home page. 2. Click Advanced settings > Device > Log. 3. In the Connect/disconnect section, click Clear log. System Events You can enable or disable, as a group, the logging of the several kinds of system events. ● Software update available ● Network update available ● Primary WAN failover ● Primary WAN switchback ● Unexpected data connection loss ● Changes to miscellaneous settings The following system events are always logged: ● Intrusion alerts ● Unexpected power loss ● Critical battery

Device Settings 109 ● Critical temperature ● Routing hardware settings reset ● Firmware update Enabling and Disabling Logging of System Events 1. Log in to the home page. 2. Click Advanced settings > Device > Log. 3. In the Verbose System Event Logging section, select Enable or Disable. 4. Click Save. Note: Certain events are always logged. (See System Events.) Exporting System Events 1. Log in to the home page. 2. Click Advanced settings > Device > Log. 3. Make sure Verbose System Event Logging is set to Enable. 4. Click Export. Clearing the System Events Log 1. Log in to the home page. 2. Click Advanced settings > Device > Log. 3. Make sure Verbose System Event Logging is set to Enable. 4. Click Clear log. Setting the Method Used for Time Acquisition Time information is stored in the connection history log and system events log. To set the method used for obtaining the time: 1. Log in to the home page. 2. Click Advanced settings > Device > Log. 3. Select the 3G or the NTP check box.  3G — Time information is obtained from the 3G (CDMA) network; this is more accurate than NTP, but requires 3G coverage.

Device Settings 110  NTP — The device’s clock is synchronized to a Network Time Protocol server on the Internet; not as accurate as when using the 3G setting, but doesn’t require 3G coverage. Use this setting if you have 4G or 4G LTE but no 3G coverage.

Configuring the Wi-Fi Network 111 Configuring the Wi-Fi Network Learn how to configure the Wi-Fi network, including its security and range. SSID (Wi-Fi Network Name) Wi-Fi Security Host Name (Device Name) Setting the Maximum Number of Wi-Fi Users Wi-Fi Channel Disabling Wi-Fi When Connected Through USB You can configure basic settings of the Wi-Fi network through the setup pages. To display the setup pages: 1. Make sure you’re logged in to the home page. 2. Click Admin Setup ( ). For more information, see “Changing the Password and Settings” in Device Setup. You can configure basic and advanced settings of the Wi-Fi network through the Advanced Settings window. To display the Advanced Settings window: 1. Log in to the home page. 2. Click Advanced settings ( ). 3. Click Wi-Fi > Network. For more information, see Wi-Fi Tab: Network Panel. See also: ● Disabling Wi-Fi When Connected Through USB. ● Battery and USB Power Settings ● AC Power Settings

Configuring the Wi-Fi Network 112 SSID (Wi-Fi Network Name) The SSID identifies your Wi-Fi network and is visible to other Wi-Fi-enabled devices. It appears on your device’s LCD screen; if more than one Sierra Wireless 4G LTE Tri-Fi Hotspot is available, you can use this name to tell the devices apart. You can display the home page by typing the SSID in your Web browser (if Link SSID and Hostname is selected. (See Linking the SSID and the Host Name.) You should make the SSID unique and change it on a regular basis for optimal security. To change the SSID: 1. Log in to the home page. 2. Click Advanced settings > Wi-Fi > Network. 3. In the SSID field, enter the new name. If the SSID field is not available, Link SSID and Hostname is enabled. You must either edit Hostname (and the SSID will get the same value), or disable Link SSID and Hostname and edit the SSID. 4. Click Save. 5. Follow the onscreen instructions to reconnect to Wi-Fi. (See How Do I Connect to Wi-Fi?) Note: If you’re sharing your connection, other users must also reconnect to Wi-Fi; provide them with the new SSID. Note: For security reasons, it’s recommended you disable SSID Broadcast. (See Wi-Fi Tab: Network Panel.) WPS won’t be available. (See Connecting Through WPS .) Linking the SSID and the Host Name You may find linking the SSID and the Hostname to be a handy feature. If you link the SSID (Wi-Fi network name) and the Hostname (name of your device): ● The SSID becomes whatever the Hostname is (you cannot change the SSID — only the Hostname). ● You only need to remember one name when selecting the Wi-Fi network, accessing the browser interface, or accessing the microSD card. To link the SSID and the Hostname: 1. Log in to the home page.

Configuring the Wi-Fi Network 113 2. Click Advanced settings ( ). 3. Click Wi-Fi > Network or Router > LAN. 4. Select the Link SSID and Hostname check box. The SSID field gets the value of Hostname and becomes unavailable (grayed out). 5. Click Save. The device resets, after which you must reconnect to Wi-Fi. (See How Do I Connect to Wi-Fi? Wi-Fi Security Learn about the various Wi-Fi security options available to you. By default, Wi-Fi security is enabled for your device and the Wi-Fi network. Note: All the devices used with the Sierra Wireless 4G LTE Tri-Fi Hotspot must support the selected security type. Note: WPS is available only if you select either a WPA2 Personal option (including WPA/WPA2 Personal) or (not recommended) no security. (See Connecting Through WPS.) To change the security used by Wi-Fi: 1. Log in to the home page. 2. Click Advanced settings > Wi-Fi > Security. 3. Select one of the following options. Note that not all options may be displayed, depending on the Basic Rate setting.  None — No security is used (no password is required to access the Wi-Fi network); this setting is not recommended. Anyone may access your device and use your Internet connection. (You are responsible for payment for data usage fees.)  WEP 64 Bit - Shared — This option provides security, but it’s relatively weak. This option works with older and newer Wi-Fi devices, and is recommended only if any of your devices don’t support WPA or WPA2. Shared WEP uses the same key for encryption and authentication; some consider shared WEP to be less secure than open WEP.  WEP 128 Bit - Shared — This option provides security, but it’s relatively weak (but stronger than WEP 64 Bit - Shared). This option works with older and newer Wi-Fi

Configuring the Wi-Fi Network 114 devices, and is recommended only if any of your devices don’t support WPA or WPA2. Shared WEP uses the same key for encryption and authentication; some consider shared WEP to be less secure than open WEP.  WEP 64 Bit - Open — This option provides security, but it’s relatively weak. This option works with older and newer Wi-Fi devices, and is recommended only if any of your devices don’t support WPA or WPA2. Open WEP uses the key for encryption, but not for authentication.  WEP 128 Bit - Open — This option provides security, but it’s relatively weak (but stronger than WEP 64 Bit - Open). This option works with older and newer Wi-Fi devices, and is recommended only if any of your devices don’t support WPA or WPA2. Open WEP uses the key for encryption, but not for authentication.  WPA-Personal TKIP — This is a strong security standard that is supported by most Wi-Fi devices.  WPA-Personal TKIP/AES — This is a strong security standard that is supported by most Wi-Fi devices.  WPA2-Personal AES — This is a stronger, newer security standard that is limited to newer Wi-Fi devices.  WPA2-Personal TKIP/AES — This is a stronger, newer security standard that is limited to newer Wi-Fi devices.  WPA/WPA2 Personal (recommended setting if any of your devices are more than two years old) — Wi-Fi devices that use either WPA or WPA2 can connect to the Sierra Wireless 4G LTE Tri-Fi Hotspot. Supported by most Wi-Fi devices. 4. Click Save. The option you select determines the Wi-Fi security used and also the maximum length of the Wi-Fi password. Wi-Fi Password If Wi-Fi security is enabled, a Wi-Fi password is required to connect to the Wi-Fi network. To make your password more secure: ● Use letters and numbers ● Use special characters (for example, @)

Configuring the Wi-Fi Network 115 ● Use both uppercase and lowercase letters To change the Wi-Fi password: 1. Log in to the home page. 2. Click Advanced settings > Wi-Fi > Security. 3. In the Wi-Fi Password field, type the password; the maximum length depends on the Wi-Fi security type that you’ve selected.  None — No security is used (no password is required to access the Wi-Fi network); this setting is not recommended. Anyone may access your device and use your Internet connection. (You are responsible for payment for data usage fees.)  WEP 64 bit - Shared — The password must be 5 ASCII characters.  WEP 128 bit - Shared — The password must be 13 ASCII characters.  WEP 64 bit - Open — The password must be 5 ASCII characters.  WEP 128 bit - Open — The password must be 13 ASCII characters.  WPA-Personal TKIP — The password must be 8 to 63 ASCII characters.  WPA-Personal TKIP/AES — The password must be 8 to 63 ASCII characters.  WPA2-Personal AES — The password must be 8 to 63 ASCII characters.  WPA2-Personal TKIP/AES — The password must be 8 to 63 ASCII characters.  WPA/WPA2 Personal — The password must be 8 to 63 ASCII characters. 4. Click Save. Wi-Fi Password Reminder To display the Wi-Fi password on the LCD of the device when the Wi-Fi Password Reminder feature is enabled: 1. If the LCD is dark (no text or icons are displayed):  Make sure the LCD is enabled. (See Turning the LCD On or Off.)  Briefly press the power button on the device. 2. Press the navigation button on the device. The information is displayed for approximately 20 seconds. To clear the information before that, briefly press the power button on the device.

Configuring the Wi-Fi Network 116 Enabling the Wi-Fi Password Reminder 1. Log in to the home page. 2. Click Advanced settings > Wi-Fi > Security. 3. In the Password Reminder section, select On. 4. Click Save. Allowing or Denying Computers Access to the Network MAC (Media Access Control) filtering can prevent unauthorized wireless devices from connecting to your network. The MAC filter is used to grant (“whitelist”) or block (“blacklist”) wireless devices access to the Wi-Fi, 3G, and 4G networks. Access is based on the MAC address of each wireless device. In the MAC Filter panel of the Wi-Fi tab (Advanced Settings > Wi-Fi > MAC Filter), you can choose one of three modes: ● No filtering — All computers are allowed to access the network. ● Allow all in list — Only computers that are in this list are allowed to access the network. ● Block all in list — All computers are allowed to access the network, unless they’re in this list. In any case, a user still needs to provide the correct Wi-Fi password to access the network. Specifying Computers That Can Access the Network 1. Log in to the home page. 2. Click Advanced settings > Wi-Fi > MAC Filter. 3. In the MAC Filter Mode list, click Allow all in list. 4. Do one of the following:  If the computer you want to allow access is currently connected to the Sierra Wireless 4G LTE Tri-Fi Hotspot, click List of connected devices. In the row for the computer, click Add. — or —  Click Add. In the MAC Address field, enter the MAC address of the computer you’re adding to the list. (If you don’t know this address, see Finding the MAC Address.) In the Name field, enter a name, for example “Amy’s PC.”

Configuring the Wi-Fi Network 117 5. Repeat step 4 for each computer for which you want to allow access. Specifying Computers That Are Not Allowed to Access the Network 1. Log in to the home page. 2. Click Advanced settings > Wi-Fi > MAC Filter. 3. In the MAC Filter Mode list, click Block all in list. 4. Determine and block an undesired user of your network.  Click the List of connected devices link.  If you see a device you don’t recognize, you can compare its MAC address to the MAC address of each of the devices on your network. To determine the MAC address of each device you have, see Finding the MAC Address. If none of your devices have this MAC address, that device might be an intruder.  In the row for the device you want to block, click Add. 5. For each computer you want to block, repeat step 4. Tip: The Wi-Fi Users window has a Block check box, available for each currently connected user. (See Wi-Fi Users Information and Settings.) Removing a Computer From the Allowed or Disallowed Lists 1. Log in to the home page. 2. Click Advanced settings > Wi-Fi > MAC Filter. 3. In the MAC Filter Mode list, click either Allow all in list or Block all in list. 4. Click the row that you want to remove. A row of buttons (Delete, OK, Cancel) appears. 5. Click Delete. Displaying a List of Currently Connected Computers To detect a potential intruder, you may want to display a list of currently connected computers. 1. Make sure you’re logged in to the home page. 2. Click the icon to display the Wi-Fi Users window. — or —

Configuring the Wi-Fi Network 118 Click Advanced settings > Wi-Fi > Mac Filter, and click List of connected devices. A row displays the icon if the user is logged in as administrator. Host Name (Device Name) The host name is, in essence, a name you’re giving the device. The host name is shown on your device’s LCD screen; if more than one device is available, you can use this name to tell the devices apart. (See Linking the SSID and the Host Name.) This name is also used when you type a command to access the: ● Home page. (See Displaying the Home Page of the Device.) ● microSD card. (See Accessing the microSD Card.) To change the host name: 1. Log in to the home page. 2. Click Advanced settings ( ). 3. Click Wi-Fi > Network or Router > LAN. 4. In the Hostname field, enter a name for your device. The name must be 1–15 ASCII characters. Valid characters are:  a-z  A-Z  0-9. Note that the host name cannot be all numbers.  - (hyphen). Note that the host name cannot start or end with a hyphen. Setting the Maximum Number of Wi-Fi Users If your network is having performance issues, you might want to decrease the number of Wi-Fi users allowed to connect to the device. To do this: 1. Make sure you’re logged in to the home page. 2. Click the icon and, in the Wi-Fi Users window, click a value in the Max Wi-Fi users list. — or —

Configuring the Wi-Fi Network 119 Click Advanced settings > Wi-Fi > Network, and click a value in the Max Number of Users list. Wi-Fi Channel The Wi-Fi channel is the active channel of the Wi-Fi access point. If your network is having performance issues (possibly caused by other Wi-Fi networks in the vicinity using the same channel), try a different Wi-Fi channel. To use a different Wi-Fi channel: 1. Log in to the home page. 2. Click Advanced settings > Wi-Fi > Network. 3. Click a channel number in the Wi-Fi Channel list, or, to have the device automatically determine the channel to use, click Auto. Disabling Wi-Fi When Connected Through USB You can optionally turn off the device’s Wi-Fi when connected via the micro-USB cable. In this case: ● Only a computer that is connected to the device through the micro-USB cable can use the device. ● You can prolong the battery life of the device. ● The battery charges faster. ● WPS won’t be available. (See Connecting Through WPS.) To enable this feature: 1. Make sure you’re logged in to the home page. 2. Click the Wi-Fi Users icon (for example, ) and set Disable Wi-Fi to When connected to USB. — or — Click Advanced settings > Wi-Fi > Network and set Disable Wi-Fi to When connected to USB.

Configuring 3G, 4G, and 4G LTE 120 Configuring 3G, 4G, and 4G LTE Learn about configuring network settings and also resetting the configurations to default settings. Viewing 3G Activation Information Resetting the 3G and 4G Configurations to Default Settings. Resetting the 3G and 4G Radio Configurations to Default Settings See also: ● WAN Tab: 3G Panel ● WAN Tab: 4G Panel ● WAN Tab: 4G LTE Panel Viewing 3G Activation Information You can check whether 3G is activated and view related information. 1. Log in to the home page. 2. Click Advanced settings ( ). 3. Click Device > About. The following fields are related to 3G activation: ● Activation Status — This field reflects whether 3G is activated. ● Activation Date — This is the date that the 3G modem was first activated. ● Network Operator — This field shows the carrier that your device was activated with. ● Resetting the 3G and 4G Configurations to Default Settings Note: Reset the configurations only if instructed by your service provider’s representative. Note: After a configuration reset: • You must go through the device setup (see Device Setup) and 3G activation. (The

Configuring 3G, 4G, and 4G LTE 121 latter starts automatically.) • Any changes you’ve made to the settings are lost. 1. Log in to the home page. 2. Click Advanced settings > Device > About. 3. Click Reset Device to Factory Defaults. 4. When prompted, enter the SPC (Service Programming Code). (If you don’t know your SPC, contact your service provider.) To be able to establish a data connection after you’ve reset the device to factory defaults, you must first: 1. Go through the device setup. (See Device Setup.) 2. Go through 3G activation or, if using 4G, use pay-as-you-go. Resetting the 3G and 4G Radio Configurations to Default Settings Note: Reset the configurations only if instructed by your service provider representative. Note: After a radio configuration reset, you must go through 3G activation, which starts automatically. 1. Log in to the home page. 2. Click Advanced settings > Device > About. 3. Click Reset Radios to Factory Defaults. To be able to establish a data connection after you’ve reset the radios to factory defaults, you must first: ► Go through 3G activation or, if using 4G, use pay-as-you-go.

Location Services and Settings 122 Location Services and Settings Location Services GPS Settings Location Services Your device offers location-based navigation to help you figure out where you are and get you where you’re going. Requirements for GPS Service Enabling GPS Displaying Your Location Information Viewing Your Current Location in a Web Browser Performing a Location Search Requirements for GPS Service There are a couple of requirements to access GPS services. ● You must accept the GPS privacy agreement. ● GPS must be enabled. GPS services may not be available if you are indoors. (You may be able to get a GPS lock if your device is very close to a window.) GPS receivers must be able to lock onto the global positioning satellites to accurately determine position. The number of obstructions present indoors often makes accurate position determination impossible. Enabling GPS Before you can access GPS services, you must enable GPS. 1. Make sure you’re logged in to the home page. 2. Click the GPS icon (on the left side of the home page) and select Enable GPS. — or — Click Advanced settings > WAN > GPS and select Enable GPS. Note: If Enable GPS is not available, you must accept the GPS privacy agreement. (See GPS Privacy Agreement.)

Location Services and Settings 123 3. If the GPS privacy agreement opens, you must read and accept it. Displaying Your Location Information You can easily display your location information. 1. Make sure you’re logged in to the home page. 2. Make sure GPS is enabled. 3. For best results, minimize the number of obstructions between your device and the GPS satellites. 4. Click the GPS icon on the left side of the home page. 5. In the GPS Information and Settings window, set GPS Mode to One-time, and click Get fix now. (The top part of the window shows your location information.) Tip: You can also display location information from Advanced settings > WAN > GPS — click Get fix now. Alternatively, you can view your current location in a Web browser. (See Viewing Your Current Location in a Web Browser.) Viewing Your Current Location in a Web Browser You can easily display your current location in a Web browser. 1. Make sure GPS is enabled and you’re connected to the 3G or 4G network. 2. For best results, minimize the number of obstructions between your device and the GPS satellites. 3. In the horizontal row of buttons (across the top of the home page), click Map me ( ). Performing a Location Search You can search for a variety of types of establishments near your current location. 1. Make sure GPS is enabled and you’re connected to the 3G or 4G network. 2. In the horizontal row of buttons (across the top of the home page), move the mouse over Map me ( ) to display a row of icons: 3. Click one of these icons to search for items of interest, as shown in the following table. Icon Click to search for:

Location Services and Settings 124 Text (search string) that you enter. Electronics-related businesses Restaurants Local hotels Local banks (ATM machines) Local gas stations Local coffee shops The results of the search are displayed in a new browser window or tab. Note: If a window displays “GPS Fix in Progress,” please wait while your device obtains a GPS location fix. Note: When a location fix has been acquired, your Web browser will display the mapping results. GPS Settings This section provides an overview of GPS-related items you can change. Setting the GPS Mode Setting the GPS Fix Rate Using Metric Units Changing Your Mapping Service Performance Setting: GPS Accuracy Basic GPS settings can be changed in the GPS Information and Settings window. (See GPS Information and Settings.) Additional settings are available at Advanced settings > WAN > GPS. Setting the GPS Mode GPS mode determines how often the location fix is done. The location fix can be done: ● Once (“one-time”), or

Location Services and Settings 125 ● Periodically (“continuous”) — used, for example, for turn-by-turn (TBT) navigation applications. To set the GPS mode: 1. Make sure you’re logged in to the home page. 2. Click Advanced settings > WAN > GPS. 3. Select the Enable GPS check box if it is not selected. 4. Select one of the following:  One-time — A single fix is used. Use this option if you’ll be using your device at the same location. Tip: If you want to get a fix immediately, click Get fix now.  Continuous — Fixes are obtained on a regular basis; also known as auto-tracking. Useful for turn-by-turn (TBT) navigation applications, such as driving directions. Setting the GPS Fix Rate The GPS fix rate determines how often GPS fixes are obtained. This option is available only if the fix mode (GPS Mode) is set to Continuous. 1. Log in to the home page. 2. Click Advanced settings > WAN > GPS. 3. Make sure GPS Mode is set to Continuous. 4. In the Fix Rate field, enter a number of seconds between 1 and 999. (The smaller the number, the more up-to-date the location tracking will be, at the cost of shorter battery life of the device.) Using Metric Units You can use metric units in the display of location information (for example, speed and altitude). 1. Make sure you’re logged in to the home page. 2. Click the GPS icon on the left side of the home page. 3. In the GPS Information and Settings window, select the Metric units check box. Changing Your Mapping Service You can change the mapping service (for example, Google Maps or MapQuest) that displays the GPS results (in a separate browser window).

Location Services and Settings 126 1. Make sure you’re logged in to the home page. 2. Click the GPS icon on the left side of the home page. 3. Click a service in the Mapping service list in the GPS Information and Settings window. Performance Setting: GPS The performance setting determines the amount of time the device waits for a satellite to be discovered when obtaining GPS information. 1. Log in to the home page. 2. Click Advanced settings > WAN > GPS. 3. In the Performance Value section, select one of the following:  Automatic — The device automatically determines the most appropriate setting to use.  Manual — In the input field, enter the number of seconds the device should wait for a satellite to be discovered. If this time is exceeded, an error is reported. Accuracy The accuracy setting determines how accurate the location information is. 1. Log in to the home page. 2. Click Advanced settings > WAN > GPS. 3. In the Accuracy section, select one of the following:  Automatic — The device automatically determines the most appropriate setting to use.  Manual — In the input field, enter the number of meters to which the data must be accurate. Note: If the value is very small (that is, very high accuracy), the fix may fail.

Using the microSD Card 127 Using the microSD Card Your device is equipped with a microSD (Secure Digital) memory card that allows you to store and share images, videos, music, and documents. Before Using the microSD Card Slot Inserting a microSD Card Removing a microSD Card Accessing the microSD Card. Before Using the microSD Card Slot Perform the following steps before using the microSD Card slot. 1. Enable the slot. (See Enabling the microSD Card Slot.) 2. Set up access to the slot. (See Setting Up Access to the microSD Card.) 3. Optionally, rename the microSD Shared Folder Name. (See microSD Shared Folder Name.) 4. Let other users know how they can access the card. (See Accessing the microSD Card.) Enabling the microSD Card Slot Before computers can recognize the microSD card, you must enable the microSD slot on the device. 1. Make sure you’re logged in to the home page. 2. In the SD Card Information and Settings window, select Enable SD Card. (See microSD Card Information and Settings.) — or — Click Advanced settings > Device > microSD Card and set the SD-Card Slot field to Enable. Setting Up Access to the microSD Card If you’ve enabled access to the microSD card, you must also specify whether a username and password are required to access the card. 1. Make sure you’re logged in to the home page.

Using the microSD Card 128 2. In the SD Card Information and Settings window or from Advanced settings > Device > microSD Card, under Username and Password Security, select one of the values:  To have no security, select None. Anyone can use the card; no username or password is required.  To allow only the administrator to use the card, select Administrator Only. When prompted for the username (when you try to use the card), enter “admin”. For the password, enter the home page login password.  To allow non-administrators to use the card, select Administrator + Guest. 3. If you’ve selected Administrator + Guest:  Optionally, change the Set Guest Username and Set Guest Password fields (up to 20 characters each with spaces allowed).  Give the guest username and password to people whom you want to allow access to the card. microSD Shared Folder Name You can optionally change the name of the folder that the microSD card shows up as (in the file browser program); the default folder name is “shared.” 1. Make sure you’re logged in to the home page. 2. Click Advanced settings > Device > MicroSD Card. 3. In the microSD Shared Folder Name field, type the new name. (You can use up to 32 letters, numbers, and spaces in any combination.) For information on how this folder name is used, see Accessing the microSD Card. Inserting a microSD Card Remove the battery compartment cover to insert a compatible microSD card into your device. 1. Using slight finger pressure, slide the battery compartment cover towards you to remove it.

Using the microSD Card 129 2. Carefully insert the microSD card (label facing up) into the slot on your device (near the micro-USB port), until the microSD card clicks into place. 3. Check the status of the microSD card. (See microSD Card Information and Settings.) Removing a microSD Card Before removing your device’s microSD card, use the Safe-Eject SD Card button. 1. Make sure you and other users have completed any file transfers. 2. In the microSD Card Information and Settings window, click Safe-Eject SD Card and wait until a message is displayed, stating it is safe to remove the card. (See microSD Card Information and Settings.) 3. Using your fingernail or a thin blunt object, gently press the microSD card in and then release; it should partially pop out of its slot.

$Using the microSD Card 130 4. Remove the microSD card and store it in a safe place. 5. Replace the battery compartment cover. Accessing the microSD Card If the microSD slot is enabled, an inserted card appears in your file browser as a shared network drive. The way to access the card varies, depending on your operating system. Note: In the information that follows, <Hostname> is the value of the Hostname field (in Advanced settings > Wi-Fi > Network and also in Advanced settings > Router > LAN). Windows 1. In Windows Explorer or Internet Explorer, type one of the following:  \\<Router IP Address>\ (field in Advanced settings > Router > LAN) For example, \\192.168.0.1\  \\<Hostname>\ (For example, \\MyDeviceName\) — or — From the Windows Start menu, click Run, and then type one of the following:  \\<Hostname>\ 2. Double-click the shared folder. Mac 1. In Finder, select Go > Connect to Server.$