Sierra Wireless AC803S CDMA+WiMAX+WiFi+LTE Mobile Hot Spot User Manual users manual

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Sierra Wireless™ 4G LTE Tri-Fi

Hotspot

User Guide

trademarks of their respective owners.

Doc. 2400212 (FCC), rev C

TOC i

Table of Contents

Get Started .................................................................................................................................. 10

Your Device ............................................................................................................................. 10

Package Contents ............................................................................................................... 11

Care and Maintenance ........................................................................................................ 11

System Requirements ............................................................................................................. 11

Setting Up Your Device ........................................................................................................... 12

Device Setup ....................................................................................................................... 12

Activating Your Device ......................................................................................................... 17

Getting Help ............................................................................................................................ 20

Online Help .......................................................................................................................... 20

Device Basics ............................................................................................................................. 21

Components of Your Device ................................................................................................... 22

3G and 4G Networks ............................................................................................................... 22

Battery ..................................................................................................................................... 23

Installing the Battery ............................................................................................................ 23

Charging the Battery ............................................................................................................ 24

Power Button ........................................................................................................................... 26

Turning Your Device On and Off ......................................................................................... 26

Using the Power Button to Determine the Device State ...................................................... 27

Controlling the Device Using the Power Button ................................................................... 27

Other Buttons and Switches .................................................................................................... 28

Reset Button ............................................................................................................................ 28

Restarting the Device .......................................................................................................... 29

LCD ......................................................................................................................................... 30

Interpreting the LCD ............................................................................................................ 30

LCD Information Screens .................................................................................................... 31

microSD Card Slot ...................................................................................................................

Your Network Connection ........................................................................................................... 32

Launching and Ending A Network Connection ........................................................................ 32

Launching Your Network Connection .................................................................................. 32

TOC ii

Ending Your Network Connection ........................................................................................ 33

Sharing Your Connection ........................................................................................................ 33

Manually Entering the Wi-Fi information .............................................................................. 33

Connecting Through WPS ................................................................................................... 33

Connecting Through USB ....................................................................................................... 36

Making a Tethered Connection ............................................................................................ 37

TRU-Install ........................................................................................................................... 38

Browser Interface Home Page .................................................................................................... 40

Home Page Basics .................................................................................................................. 41

Displaying the Home Page of the Device ............................................................................ 41

Logging On as an Administrator .......................................................................................... 42

Device Views ....................................................................................................................... 42

Turning Your Device Off ...................................................................................................... 44

Setup Pages ........................................................................................................................ 44

Home Page Buttons ................................................................................................................ 45

Admin Setup Button ............................................................................................................. 46

Advanced Settings ............................................................................................................... 46

Map me Button .................................................................................................................... 46

Support Button ..................................................................................................................... 46

Feedback ............................................................................................................................. 46

Help Button .......................................................................................................................... 47

Connect/Disconnect Button ................................................................................................. 47

WPS Button ......................................................................................................................... 47

Power Off Button ................................................................................................................. 47

Icons and Text ......................................................................................................................... 47

Signal Information ................................................................................................................ 49

Mobile Broadband Information and Settings ........................................................................

Roaming Information and Settings ...................................................................................... 52

Alert Information .................................................................................................................. 52

GPS Information and Settings ............................................................................................. 53

Wi-Fi Users Information and Settings .................................................................................. 54

Battery Information and Settings ......................................................................................... 55

Internet Connection Information .......................................................................................... 56

TOC iii

microSD Card Information and Settings .............................................................................. 58

Sounds Information and Settings ......................................................................................... 58

Alerts ....................................................................................................................................... 59

3G Activation Required ........................................................................................................ 60

GPS Privacy Agreement ...................................................................................................... 61

SD Card Error ...................................................................................................................... 61

Software Update Available .................................................................................................. 61

Viewing Device Information ..................................................................................................... 62

Updates ................................................................................................................................... 64

Automatically Checking for Updates .................................................................................... 65

Manually Checking for Updates ........................................................................................... 65

Upgrading Firmware From a File ......................................................................................... 66

Device Settings ........................................................................................................................... 69

Power Settings ........................................................................................................................ 69

Battery and USB Power Settings ......................................................................................... 69

AC Power Settings ............................................................................................................... 70

Login Settings .......................................................................................................................... 70

Changing the Administrator Password ................................................................................ 70

Automatic Login (“Remember Me”) ..................................................................................... 70

Display Settings ....................................................................................................................... 71

Turning the LCD On or Off ................................................................................................... 71

Setting the LCD Timeout ..................................................................................................... 72

Setting the LCD Brightness ................................................................................................. 72

Enabling and Disabling the Power Button LED ................................................................... 72

Sound Settings ........................................................................................................................ 73

Enabling and Disabling Sounds for Specific Events ............................................................ 73

Low Battery Alert ................................................................................................................. 74

Critical Battery Level Alert ................................................................................................... 74

Advanced Settings .................................................................................................................. 75

Device Tab ........................................................................................................................... 75

Device Tab: Basic Panel ...................................................................................................... 75

Device Tab: Display Panel ................................................................................................... 76

Device Tab: microSD Card Panel ........................................................................................ 77

TOC iv

Device Tab: Sounds Panel .................................................................................................. 78

Device Tab: About Panel ..................................................................................................... 79

Device Tab: Log Panel ........................................................................................................ 80

WAN Tab ............................................................................................................................. 81

WAN Tab: Setup Panel ........................................................................................................ 81

WAN Tab: 3G Panel ............................................................................................................ 83

WAN Tab: 4G Panel ............................................................................................................ 84

WAN Tab: 4G LTE Panel ..................................................................................................... 86

WAN Tab: GPS Panel ......................................................................................................... 87

Wi-Fi Tab ............................................................................................................................. 88

Wi-Fi Tab: Network Panel .................................................................................................... 88

Wi-Fi Tab: Security Panel .................................................................................................... 90

Wi-Fi Tab: MAC Filter Panel ................................................................................................ 91

Router Tab Settings ................................................................................................................ 92

Basic Panel: General ........................................................................................................... 93

Basic Panel: UPnP (Universal Plug and Play) ..................................................................... 94

Basic Panel: SPI (Stateful Packet Inspection) ..................................................................... 94

LAN Panel: General ............................................................................................................. 94

LAN Panel: DHCP ............................................................................................................... 96

LAN Panel: DNS Mode ........................................................................................................ 98

Port Forward Panel: General ............................................................................................... 99

Port Forward Panel: Enabling Port Forwarding ................................................................. 100

Port Forward Panel: Enabling Port Forwarding for an Application .................................... 100

Port Forward Panel: Disabling Port Forwarding for an Application .................................... 100

Port Trigger Panel: General ............................................................................................... 101

Port Trigger Panel: Enabling Port Triggering ..................................................................... 101

Port Trigger Panel: Enabling Port Triggering for Specified Protocols and Ports................

102

Port Trigger Panel: Removing Ports From the Port Triggering List ................................... 102

DMZ Panel: General .......................................................................................................... 103

DMZ Panel: Enabling DMZ ................................................................................................ 103

DMZ Panel: Configuring DMZ ............................................................................................ 103

Resetting the Software to Default Setting: General ........................................................... 104

Resetting the Software to Default Settings: Using the Reset Button ................................. 105

TOC v

Resetting the Software to Default Settings: Using the Browser Interface .......................... 106

Exporting and Importing Settings .......................................................................................... 106

Exporting Settings .............................................................................................................. 107

Importing Settings .............................................................................................................. 107

Device Logs ........................................................................................................................... 107

Connection History ............................................................................................................ 107

System Events ................................................................................................................... 108

Setting the Method Used for Time Acquisition ................................................................... 109

Configuring the Wi-Fi Network .................................................................................................. 111

SSID (Wi-Fi Network Name) ................................................................................................. 112

Linking the SSID and the Host Name ................................................................................ 112

Wi-Fi Security ........................................................................................................................ 113

Wi-Fi Password .................................................................................................................. 114

Allowing or Denying Computers Access to the Network .................................................... 116

Displaying a List of Currently Connected Computers ........................................................ 117

Host Name (Device Name) ................................................................................................... 118

Setting the Maximum Number of Wi-Fi Users ....................................................................... 118

Wi-Fi Channel ........................................................................................................................ 119

Disabling Wi-Fi When Connected Through USB ................................................................... 119

Configuring 3G, 4G, and 4G LTE .............................................................................................. 120

Viewing 3G Activation Information ........................................................................................ 120

Resetting the 3G and 4G Configurations to Default Settings ................................................ 120

Resetting the 3G and 4G Radio Configurations to Default Settings ...................................... 121

Location Services and Settings ................................................................................................. 122

Location Services .................................................................................................................. 122

Requirements for GPS Service .......................................................................................... 122

Enabling GPS ....................................................................................................................

122

Displaying Your Location Information ................................................................................ 123

Viewing Your Current Location in a Web Browser ............................................................. 123

Performing a Location Search ........................................................................................... 123

GPS Settings ......................................................................................................................... 124

Setting the GPS Mode ....................................................................................................... 124

Setting the GPS Fix Rate ................................................................................................... 125

TOC vi

Using Metric Units .............................................................................................................. 125

Changing Your Mapping Service ....................................................................................... 125

Performance Setting: GPS ................................................................................................ 126

Accuracy ............................................................................................................................ 126

Using the microSD Card ........................................................................................................... 127

Before Using the microSD Card Slot ..................................................................................... 127

Enabling the microSD Card Slot ........................................................................................ 127

Setting Up Access to the microSD Card ............................................................................ 127

microSD Shared Folder Name ........................................................................................... 128

Inserting a microSD Card ...................................................................................................... 128

Removing a microSD Card .................................................................................................... 129

Accessing the microSD Card ................................................................................................ 130

Frequently Asked Questions ..................................................................................................... 132

How Can I Tell I’m Connected to 3G or 4G? ......................................................................... 132

How Do I Connect to Wi-Fi? .................................................................................................. 132

Is Roaming on 4G Supported? .............................................................................................. 133

What Do I Do if I Forget the Wi-Fi Password? ...................................................................... 133

What Do I Do if I Forget the Administrator Password? .......................................................... 134

What Do I Do if the Home Page Displays “Charging paused”? ............................................. 134

If the Connection is “Always On,” Am I Always Being Billed? ............................................... 135

Questions About GPS and Location Services ....................................................................... 135

How Can I Stream GPS Data to Use With a Third-party GPS Application? ...................... 135

Questions About WPS ........................................................................................................... 135

What is WPS? .................................................................................................................... 136

How do I Use WPS? .......................................................................................................... 136

If a Wireless Device has a WPS Button or a WPS Software Option, Must I Use it to Connect

Via Wi-Fi? .......................................................................................................................... 136

How Do I Access My Corporate Network Through a VPN? .................................................. 136

Are Terminal Sessions Supported? ....................................................................................... 136

Tips ........................................................................................................................................... 137

Extending Battery Life ........................................................................................................... 137

Device Location ..................................................................................................................... 138

Improving Signal Strength ..................................................................................................... 138

TOC vii

Improving 3G Network Service .............................................................................................. 139

Improving Wi-Fi Performance ................................................................................................ 139

Security Tips .......................................................................................................................... 140

Finding the MAC Address ..................................................................................................... 141

Finding the IP Address .......................................................................................................... 142

Troubleshooting ........................................................................................................................ 143

General Tips .......................................................................................................................... 143

Connection Errors ................................................................................................................. 144

LCD Is Dark ........................................................................................................................... 145

Insufficient Signal Strength .................................................................................................... 145

Messages Displayed on the Device LCD .............................................................................. 146

3G Activation Failed ........................................................................................................... 146

Connecting to 3G/4G ......................................................................................................... 146

Connection Error ................................................................................................................ 147

Device Activation Required ................................................................................................ 147

Searching for Network ....................................................................................................... 147

Update Failed .................................................................................................................... 147

Cannot Connect to Wi-Fi ....................................................................................................... 147

WPS-Related Messages ....................................................................................................... 148

WPS Failed. WPS could not add the device to the network .............................................. 149

WPS Not Available. WPS feature not enabled .................................................................. 149

WPS Not Available. SSID Broadcast disabled .................................................................. 149

WPS Not Available. Wi-Fi currently disabled ..................................................................... 149

WPS Not Available. WEP or WPA security not allowed .................................................... 150

WPS Not Available. Max connected devices ..................................................................... 150

WPS Not Available. MAC Filter list empty ......................................................................... 150

WPS PIN Chksum Error ....................................................................................................

151

WPS PIN Mismatch. The PIN used did not match the PIN of the device .......................... 151

WPS Timeout. The WPS session was terminated. Press WPS button to try again........... 151

WPS Multiple Sessions Error ............................................................................................. 151

Cannot Connect Through USB .............................................................................................. 151

Cannot Display the Home Page ............................................................................................ 152

Cannot Connect to the 3G or 4G Network ............................................................................ 153

TOC viii

The Device Seems to Have Stopped Charging ..................................................................... 154

Location Services Aren’t Working or Don’t Seem to Be Available ........................................ 154

GPS Fix Not Available ........................................................................................................... 154

Cannot Check for Updates .................................................................................................... 154

Sounds Are Enabled, but the Device Doesn’t Generate Any Sounds ................................... 154

Technical Specifications ........................................................................................................... 155

LED Operation ....................................................................................................................... 155

Radio Frequency and Electrical Specifications ..................................................................... 155

Software Specifications ......................................................................................................... 156

Environmental Specifications ................................................................................................ 157

Mechanical Specifications ..................................................................................................... 157

Safety Information ..................................................................................................................... 158

Important Notice .................................................................................................................... 158

Safety and Hazards ............................................................................................................... 158

Proper Battery Use and Disposal ...................................................................................... 159

Regulatory Notices .................................................................................................................... 160

Legal ......................................................................................................................................... 162

Patents .................................................................................................................................. 162

Licenses ................................................................................................................................ 162

GNU General Public License ............................................................................................. 163

iPerf License ...................................................................................................................... 169

miniupnpd License ............................................................................................................. 170

OpenSSL License .............................................................................................................. 170

Original SSLeay License ................................................................................................... 171

PPPD License .................................................................................................................... 173

PPPStats License .............................................................................................................. 174

PPPDump License .............................................................................................................

174

SSH2 License .................................................................................................................... 175

UUID License ..................................................................................................................... 176

Zlib License ........................................................................................................................ 176

Trademarks ........................................................................................................................... 177

Copyright ............................................................................................................................... 177

Limitation of Liability .............................................................................................................. 177

TOC ix

Additional Information and Updates ...................................................................................... 177

Index ......................................................................................................................................... 178

Get Started 10

Get Started

Your Device

System Requirements

Setting Up Your Device

Getting Help

Your Device

The following illustrations show your device’s primary external features and buttons.

Front View

Bottom View (Battery Cover Removed)

Get Started 11

Top View

Package Contents

Your package includes several items.

● Sierra Wireless 4G LTE Tri-Fi Hotspot

● Battery compartment cover

● Rechargeable battery

● AC charger with micro-USB port

● Micro-USB cable

● Get Started guide

Care and Maintenance

As with any electronic device, you should handle this device with care to ensure reliable

operation. Follow these guidelines in using and storing the device.

● Protect the device from liquids, dust, and excessive heat.

● Do not handle or operate the device while driving or operating a vehicle. Doing so may

distract you from properly operating the vehicle. In some jurisdictions, operating

communication devices while in control of a vehicle is a criminal offense.

● Do not apply adhesive labels to the device. They may cause the device to overheat and

may alter the antenna’s performance.

System Requirements

This section lists items that are required to use your Sierra Wireless™ 4G LTE Tri-Fi Hotspot.

● One or more computers that support Wi-Fi (802.11b/g/n)

Get Started 12

● Web browser (required if you’ll be using the browser interface to view status and to

configure settings). The following browsers are supported:

 Internet Explorer (version 6.0 or higher)

 Mozilla Firefox (version 2.0 or higher)

 Google Chrome (version 2.0.172.28 or higher)

 Apple Safari (version 2.0 or higher)

 Opera version 9.64

● If you’ll be connecting the device through USB:

 Computer running Windows 7, Windows Vista, Windows XP, or Mac (OS X 10.4.x or

higher)

 USB 2.0 slot

Setting Up Your Device

Read step-by-step instructions for setting up the device.

Device Setup

Activating Your Device

Device Setup

Find out how to set up your device.

1. Install the battery, as described in Installing the Battery.

2. Connect the device to the AC charger, as described in “Using the AC Charger with Your

Device’s micro-USB Port” in Charging the Battery.

3. Plug the AC charger into an electrical outlet.

4. Important: Charge the device until the battery icon is full ( ).

Connecting to the Network

1. Make sure you are in a 4G, 4G LTE, or 3G coverage area (not roaming).

2. If you have a LAN connection, disconnect it.

3. Make sure your computer’s Wi-Fi is turned on.

4. If the device LCD displays “Charging,” “Charged,” or “Powered off,” press and hold the

power button for two seconds.

Get Started 13

5. Wait until the device LCD displays “Connect your computer to Wi-Fi network,” followed

by the network name (SSID) and password. This may take several seconds.

6. On your computer, connect to the Wi-Fi network listed on the device LCD. If you don’t

know how to do this, see How Do I Connect to Wi-Fi? After you’ve connected to the

Wi-Fi network, the device LCD displays “Open any web page to continue setup.”

7. Open your Web browser. The “Welcome to your Sierra Wireless™ 4G LTE Tri-Fri

Hotspot” window opens.

Note: This window displays the administrator password and the address of the device home

page. Please remember this information or write it down in a safe place.

This window provides several options.

● To keep the default settings of the device, click one of the following:

 The Internet (to connect immediately to the Internet)

 My Sierra Wireless™ 4G LTE Tri-Fri Hotspot’s home page (to view the device

status, customize settings). Proceed to Activating Your Device.

 To change security settings, click Set up my Sierra Wireless™ 4G LTE Tri-Fri

Hotspot.

Get Started 14

Changing the Password and Settings

During the device setup, you can select Set up my Sierra Wireless™ 4G LTE Tri-Fri Hotspot

to change the following settings:

● Administrator password — This password is used to log in to the home page, where

you can view and customize your device settings. The default password is “password.”

Choose something easy-to-remember (yet not easily guessed by others). If you forget

this password, you’ll need to reset the device to its default settings and go through the

device setup (as described in Device Setup).

Your administrator password must be 1–20 characters long.

● Wi-Fi network name (SSID) — This name is visible to other Wi-Fi-enabled devices, and

is used to identify your Wi-Fi network. The length of the Wi-Fi network name (SSID)

depends on other settings of the browser interface. (See the Help bubble that’s

displayed when you move the cursor to the SSID input field.)

● Wi-Fi security — The default setting is WEP 64 Bit Open. To select another option, click

More options. (See “Wi-Fi Security Options”, below.)

● Wi-Fi password — The maximum length of this field is determined by the Wi-Fi

security option (the previous item). (See the Help bubble that’s displayed when you

move the cursor to the Wi-Fi password field.)

If you’ll be sharing your Internet connection, you may need to give the Wi-Fi password to

other users; don’t use your banking or other important passwords. Also, don’t use a

password that’s easily guessed by others.

From this window you can also enable the Password Reminder feature, which is useful if you

forget the Wi-Fi password (Show Wi-Fi password on your device). (See “Wi-Fi Password

Reminder” in Wi-Fi Password.)

Tip: Help information on each field appears (in a bubble) when you move the cursor into the

field.

Tip: You can display this window any time, by clicking Admin Setup ( ) in the home

page. (See Displaying the Home Page of the Device.)

After you change the settings and click Submit, the device restarts and displays updated

information on its LCD. Follow the instructions on the LCD, and proceed to “Your Device is Now

Restarting” (below).

Wi-Fi Security Options

If you click More options (after having clicked Set up my Sierra Wireless™ 4G LTE Tri-Fri

Hotspot, during the device setup), a window with several Wi-Fi security options opens.

Get Started 15

Note: All the devices used with the Sierra Wireless 4G LTE Tri Fi Hotspot must support the

selected security type.

Note: WPS is available only if you select either a WPA2 Personal option (including

WPA/WPA2 Personal) or (not recommended) no security. (See Connecting Through

WPS.)

The options displayed depend on the Basic Rate setting (in Advanced Settings > Wi-Fi >

Security; see Wi-Fi Tab: Security Panel).

If Basic Rate is “802.11b/g compatibility” or “802.11g only,” these options are shown:

● WPA-Personal — This is a strong security standard, supported by most Wi-Fi devices.

● WPA2-Personal AES — This is a stronger, newer security standard that is limited to

newer Wi-Fi devices.

● WEP-64 Bit — This option provides security, but it’s relatively weak. This option works

with older and newer Wi-Fi devices, and is recommended only if any of your devices

don’t support WPA or WPA2.

● None — No security is used (no password is required to access the Wi-Fi network); this

setting is not recommended. Anyone may access your device and use your Internet

connection. (You are responsible for payment for data usage fees.)

If Basic Rate is “802.11b/g/n compatibility,” these options are shown:

● WPA2 Personal - AES — This is a stronger, newer security standard that is limited to

newer Wi-Fi devices.

● WPA/WPA2 Personal (recommended setting if any of your devices are more than two

years old) — Wi-Fi devices that use either WPA or WPA2 can connect to the Sierra

Wireless 4G LTE Tri Fi Hotspot. Most Wi-Fi devices support this type of security.

● None — No security is used (no password is required to access the Wi-Fi network); this

setting is not recommended. Anyone may access your device and use your Internet

connection. (You are responsible for payment for data usage fees.)

If the above options don’t meet your requirements, click I don’t see what I want.... (This link

might not be displayed, depending on the Basic Rate setting.)

Expanded Wi-Fi Security Options

If you click I don’t see what I want... (from the Wi-Fi Security Options window during the device

setup), a window with an expanded list of Wi-Fi security options opens.

Note: All the devices used with the Sierra Wireless 4G LTE Tri Fi Hotspot must support the

selected security type.

Get Started 16

Note: WPS is available only if you select either a WPA2 Personal option (including

WPA/WPA2 Personal) or (not recommended) no security. (See Connecting Through

WPS.)

Note: You can also view the expanded list of Wi-Fi security options in the Security panel of

the Wi-Fi tab of the Advanced Settings window. (See “Accessing the Advanced

Settings Window” in Advanced Settings.)

Some of the following options may be displayed, depending on the Basic Rate setting (see Wi-

Fi Tab: Security Panel):

● None — No security is used (no password is required to access the Wi-Fi network); this

setting is not recommended. Anyone may access your device and use your Internet

connection. (You are responsible for payment for data usage fees.)

● WEP 64 Bit - Shared — This option provides security, but it’s relatively weak. This

option works with older and newer Wi-Fi devices, and is recommended only if any of

your devices don’t support WPA or WPA2.

Shared WEP uses the same key for encryption and authentication; some consider

shared WEP to be less secure than open WEP.

● WEP 128 Bit - Shared — This option provides security, but it’s relatively weak (but

stronger than WEP 64 Bit - Shared). This option works with older and newer Wi-Fi

devices, and is recommended only if any of your devices don’t support WPA or WPA2.

Shared WEP uses the same key for encryption and authentication; some consider

shared WEP to be less secure than open WEP.

● WEP 64 Bit - Open — This option provides security, but it’s relatively weak. This option

works with older and newer Wi-Fi devices, and is recommended only if any of your

devices don’t support WPA or WPA2.

Open WEP uses the key for encryption, but not for authentication.

● WEP 128 Bit - Open — This option provides security, but it’s relatively weak (but

stronger than WEP 64 Bit - Open). This option works with older and newer Wi-Fi

devices, and is recommended only if any of your devices don’t support WPA or WPA2.

Open WEP uses the key for encryption, but not for authentication.

● WPA Personal - TKIP — This is a strong security standard that is supported by most

Wi-Fi devices.

● WPA Personal - TKIP/AES — This is a strong security standard that is supported by

most Wi-Fi devices.

Get Started 17

● WPA2 Personal - AES — This is a stronger, newer security standard that is limited to

newer Wi-Fi devices.

● WPA2 Personal - TKIP/AES — This is a stronger, newer security standard that is limited

to newer Wi-Fi devices.

● WPA/WPA2 Personal (recommended setting if any of your devices are more than two

years old) — Wi-Fi devices that use either WPA or WPA2 can connect to the Sierra

Wireless 4G LTE Tri Fi Hotspot. This setting is supported by most Wi-Fi devices.

Your Device is Now Restarting

The “Your device is now restarting” window opens if you’ve clicked Set up my Sierra

Wireless™ 4G LTE Tri-Fri Hotspot and then clicked Submit.

The changes take effect after the device restarts automatically.

You should write down the following information that’s displayed in the window:

● Wi-Fi network name

● Wi-Fi password

To complete the process:

1. Wait until the device LCD displays “Connect your computer to Wi-Fi Network.”

2. Connect your computer to the Wi-Fi network, using the information you’ve written down.

(If you don’t know how to do this, see How Do I Connect to Wi-Fi?)

3. After the Wi-Fi connection was successfully established, click the Click here text in the

window.

Activating Your Device

Normally your device will be set up on your account at the time of purchase. If this has not

happened, the browser interface will prompt you to activate your device.

The process of setting up an account is called activation. When the device starts up, it will

detect whether the device has been configured with an account (“preactivated”). If it has not, the

activation process starts automatically.

Note: If you’re able to connect to 3G, you are already set up to use your service on the 3G

network; no further action is needed. Proceed to Connecting Through USB.

In some cases, the activation process will be seamless, not requiring any action from your part;

you might not even see any activation-related messages displayed on the device LCD.

In other cases, your computer will display one of the following:

Get Started 18

● “3G Activation Required” alert (displayed on the home page; available if you have

already set up with your service provider a wireless account that is associated with your

Sierra Wireless 4G LTE Tri Fi Hotspot)

● Device Self-Activation wizard (displayed if you haven’t yet set up a wireless account that

is associated with your Sierra Wireless 4G LTE Tri Fi Hotspot)

Activating Your Device Through the “3G Activation Required” Alert

In rare cases, the device LCD and the home page may indicate that activation is required:

● The LCD displays “3G Activation failed.”

● The home page displays the alert “3G Activation Required.”

Note: You will still be able to connect to the Internet when you have 4G coverage. (You won’t

be able to connect to the Internet if you have only 4G LTE coverage.) Once you initiate

the activation process, you won’t be able to connect to the Internet through 4G or 4G

LTE, until the activation process has completed.

To activate your device:

1. Make sure you’re in 3G coverage and the signal strength is strong.

2. In the address bar of your Web browser, type http://192.168.0.1 to display the home

page.

3. In the Admin Login section (in the upper left area of the home page), enter the

administrator password (1–20 characters/numbers). (The default password is

“password”.)

4. Click OK.

5. Click the alerts icon to display the alert window.

6. If more than one alert is available, use the and buttons (at the top of the alert

window) to browse to the “3G Activation Required” alert.

7. In the alert, click Activate now.

If you haven’t successfully completed the activation, contact your service provider’s Customer

Service and have the following available:

● Your billing information.

● MEID of the device (displayed on the packaging and inside the battery compartment).

Get Started 19

Activating Your Device Through the Activation Wizard

If you haven’t set up with your service provider a wireless account that is associated with your

Sierra Wireless 4G LTE Tri Fi Hotspot, the Device Self-Activation wizard is automatically

displayed.

To activate your device through the Device Self-Activation wizard:

1. Make sure you’re in 3G coverage and the signal strength is strong.

2. Follow the onscreen instructions displayed in the Device Self-Activation wizard.

If the activation fails, the following options may be presented:

 Retry the activation.

 Reset the device to its default settings (after which the device will restart) and then

retry the activation.

 Cancel. You should retry the activation at a later time.

If, after trying the above options, you haven’t successfully completed the activation, contact your

service provider’s Customer Service and have the following available:

● Your billing information.

● MEID of the device (displayed on the packaging and inside the battery compartment).

To manually start the Device Self-Activation wizard (for example, at a later time):

1. Make sure you’re in 3G coverage and the signal strength is strong.

2. In the address bar of your Web browser, type http://192.168.0.1 to display the home

page.

3. In the Admin Login section (in the upper left area of the home page), enter the

administrator password (1–20 characters/numbers). (The default password is

“password”.)

4. Click OK.

5. Click Advanced settings ( ).

6. Click Device > About.

7. Click Launch Activation Wizard.

Get Started 20

Getting Help

Learn where you can get more information or assistance.

Online Help

In the browser interface, click Help ( ) and, from the menu, select Online Help.

The Help system opens in a new Web browser window or tab.

You have several options to find the information you need:

● Browse the Table of Contents.

● Use the Index or Search feature: click the appropriate button in the lower left part of the

help window, and type the information you’re looking for.

Other Ways to View Help Information

● Some windows have a icon. Click the icon to view Help information.

● When you move the cursor over an item in Advanced Settings, help information, if

available, appears to the right of the window.

Contextual Help in the Advanced Settings Window

When you move the cursor over an item in Advanced Settings, help information on this item, if

available, appears to the right of the window.

To turn this feature on or off:

1. Make sure you’re logged in to the home page.

2. Click Advanced settings > Device > Basic.

3. Set Help for Advanced Settings to Show or Hide.

4. Click Save.

Device Basics 21

Device Basics

Learn about the buttons, connectors, and other components of your Sierra Wireless 4G LTE

Tri-Fi Hotspot.

Components of Your Device

3G and 4G Networks

Battery

Power Button

Other Buttons and Switches

Reset Button

LCD

microSD Card Slot

Your device provides a simple way to use your 3G or 4G Internet connection with any Wi-Fi-

enabled device, and to share your Internet connection with friends and family.

Device Basics 22

Components of Your Device

Your device consists of several main components.

● Wi-Fi access point

The Wi-Fi access point connects your computers and other Wi-Fi-enabled devices to

your device.

● 3G modem

The 3G modem connects your device to the Internet via the 3G (CDMA 1X/EVDO)

network (more widely available, compared with 4G).

● 4G modem

The 4G modem connects your device to the Internet via the 4G WiMAX network (newer

technology and faster speeds, compared with 3G).

● 4G LTE modem

The 4G LTE modem connects your device to the Internet via the 4G LTE network (newer

technology and faster speeds, compared with 3G).

● Routing hardware

The routing hardware handles traffic between the 3G or 4G LTE/4G modems, the Wi-Fi

access point, and the Wi-Fi network.

3G and 4G Networks

These wireless networks connect you to the Internet.

Depending on your coverage area, you may have:

● Both 3G and 4G coverage

● Only 3G coverage

● Only 4G coverage.

Your device automatically connects to the fastest network that is available to you. If you have

both 3G and 4G coverage and your connection happens to get disrupted, your device can

automatically switch to the other network. (For more information, see “Configuring the 3G/4G

Connection Preferences” in Mobile Broadband Information and Settings.)

Download speeds

Actual speeds depend on several factors, including network conditions.

Wireless mode

Maximum downlink speeds

Typical downlink speeds

3G (EV-DO Rev. 0)

2.4 Mbps

400–700 kbps

3G (EV-DO Rev. A)

3 Mbps

0.6–1.4 Mbps

Device Basics 23

4G (LTE)

20 Mbps

[TBD] Mbps

4G (WiMAX)

10 Mbps

3–6 Mbps

Battery

The battery compartment is on the back of the device. The battery is replaceable. If you need a

new battery, visit the Sierra Wireless online store at sierrawireless.com/eStore.

Installing the Battery

Before you use your device, install the battery.

1. Using slight finger pressure, slide the battery compartment cover towards you to remove

it.

2. Insert the battery into the device, contacts end first. Make sure the battery contact points

are aligned with those inside the battery compartment.

Device Basics 24

3. Replace the battery compartment cover.

Charging the Battery

You need to recharge your device’s battery periodically. You can continue using your device

while it is charging.

The faster method is to connect the device to the AC charger. (See “Using the AC Charger with

Your Device’s micro-USB Port”, below.) Alternatively, you can connect the device to your

computer, although this charges more slowly. (See “Charging Through Your Computer”, below.)

Using the AC Charger with Your Device’s micro-USB Port

1. Insert the larger end of the micro-USB cable into the AC charger.

2. Insert the other end of the cable into the micro-USB port on the side of your device.

3. Insert the AC charger into an electrical outlet.

Device Basics 25

When charging, the LCD shows and, if the device is off, displays a message “Charging...

xx% complete” (where “xx” is a number value).

When the device is charged, the LCD shows:

● (if the device is on)

● and the message “Fully charged” (if the device is off).

Charging Through Your Computer

Note: If you’ll be using USB for data transfer (and not just for charging the device), you must

install the device driver. (See Making a Tethered Connection.)

Note: If you’re using Mac OS X 10.4.x, after you connect the device you may see a warning

message that your computer is running on UPS backup battery and that you should

perform a computer shutdown. You can continue with your work. To prevent this

message from being displayed, install the device driver. (See Making a Tethered

Connection.)

1. Make sure your computer is turned on.

2. Insert the larger end of the micro-USB cable into your computer.

3. Insert the other end of the cable into the micro-USB port on the side of your device.

When charging, the LCD shows .

Device Basics 26

When the device is charged, the LCD shows .

Power Button

Use the power button to turn your device on and off. The power button also is a status indicator.

Turning Your Device On and Off

Using the Power Button to Determine the Device State

Controlling the Device Using the Power Button

Turning Your Device On and Off

Use the power button on your device to turn it on and off.

Turning Your Device On

1. Make sure that:

 The device has a charged battery inserted.

— or —

 The device is connected to the AC charger or a computer (through the micro-USB

cable).

2. If the LCD is blank, press and hold the power button until the device turns on.

Device Basics 27

Turning Your Device Off

► Press and hold the power button until the device turns off.

Using the Power Button to Determine the Device State

The power button on the device also indicates the device’s status, as shown in the

following table.

Power button

Description Your action

Not lit

The device is turned off.

To turn the device on, press and

hold the power button

until the device turns on.

The device is turned on, but the

LED is turned off.

Optionally, turn on the LED.

(See Enabling and Disabling the

Power Button LED.)

Lit, flashing

(approximately

every 4 seconds)

The device is turned on, and the

LED is turned on.

No action required.

Lit, flashing

(approximately

every 8 seconds)

The device is in standby (low

power) mode.

The following are off: LCD, Wi-Fi

radio, 3G/4G radios.

(For more information, see

“Standby (Low Power) Mode” in

Battery Information and Settings.)

To exit standby mode:

Connect the device to the AC

charger or computer through the

micro-USB cable.

— or —

Press the power button .

Controlling the Device Using the Power Button

The power button supports two types of presses.

Type of press

Result

Quick press

Removes device from standby (low power) mode.

Wakes up (turns on) the LCD if the LCD was enabled but dormant.

(The LCD turns dark, after a configurable time of inactivity.)

Confirms or acknowledges a displayed message.

Turns off display of the Wi-Fi network name and password.

Long press (press

and hold for two

seconds)

Turns the device on or off.

Device Basics 28

Other Buttons and Switches

Navigation Button

The navigation button is next to the power button . Briefly press the navigation

button to go to the next information screen, if available. (See LCD Information Screens.)

WPS Button

Wi-Fi Protected Setup™ (WPS) provides a fast, simple, and secure way to connect WPS-

enabled devices to your Wi-Fi network. You don’t have to give the name (SSID) and Wi-Fi

password of your network to other users.

The WPS button is on the top of the device, as shown in the figure in Top View. Press

this button if you want to connect a device that supports WPS to your network. (See Connecting

Through WPS.)

Mute Switch

The mute switch is used to turn device sounds on or off. The mute switch is located on the top

of your device, to the left of the WPS button, as shown in the following drawing.

Tip: You can also disable sounds through the home page. (See Sounds Information and

Settings.)

Reset Button

If the device or the home page seems to stop responding, you can reset (restart) the device.

The reset button is inside the hole located near the battery compartment as shown below (after

the battery compartment cover has been removed).

Device Basics 29

For information on using this button, see Restarting the Device and Resetting the Software to

Default Settings: Using the Reset Button.

Restarting the Device

If the device or the home page seems to stop responding, you can reset (restart) the device by

pressing the reset button.

Tip: Alternatively, you may be able to restart the device by pressing and holding the power

button on the device for three to four seconds.

To restart the device:

1. Using slight finger pressure, slide the battery compartment cover towards you to remove

it.

2. Locate the small hole labeled “RESET” (near the micro-USB port). The reset button is

inside this hole.

3. Insert a thin object (for example, the end of a paper clip) into the hole, and press down

for about a second.

Device Basics 30

4. Replace the battery compartment cover.

LCD

The LCD has several icons that help you determine the status of your device and its

connections.

If the LCD is not lit, see “Turning Your Device On” in Turning Your Device On and Off.

Interpreting the LCD

LCD Information Screens

Interpreting the LCD

The LCD shows icons and text that reflect the status of the device and your connection.

Item

Description

Signal strength

3G or 4G status

Roaming indicator

Alerts

GPS

Number of Wi-Fi users

Device Basics 31

Battery status

Device name. Message area.

Amount of data transferred; connection duration. Message area.

Tip: Most of the LCD icons and messages are also shown on the Virtual Device and Mini

Window. (See “Virtual Device” and “Mini Window” in Device Views, and Messages

Displayed on the Device LCD.)

The LCD can also display various information screens and messages, as described in LCD

Information Screens and in Messages Displayed on the Device LCD.

LCD Information Screens

The LCD of the Sierra Wireless 4G LTE Tri Fi Hotspot can display, on separate screens,

summary information.

● Connection information (the Wi-Fi network name [SSID] and password [if the Wi-Fi

Password Reminder feature is enabled])

● Alerts

● Data usage (displayed on the “Billing Info” LCD information screen)

● Network status

● Device information (for example, MEID or whether an update is available) (displayed on

the “About...” LCD information screen)

● Software update status

When more than one information screen is available, the upper right corner of the LCD displays

“(x/y),” where x and y represent “screen x out of y screens.” For example, (1/6) means that the

first of six LCD information screens is shown.

To view the first LCD information screen or to go to the next screen, press the navigation button

on the device.

microSD Card Slot

Your device supports a microSD™ card (not included) for file sharing and transfer or storage.

The microSD slot is located on the same side of the device as the micro-USB port (to access

the slot, you must remove the battery cover). Your computer recognizes the microSD card as a

removable storage device. The device supports microSD cards up to 32 GB.

Note: Using microSD cards larger than 32 GB can cause data loss and damage your device.

Your Network Connection 32

Your Network Connection

Find out how to launch, share, and end your network connection.

Launching and Ending A Network Connection

Sharing Your Connection

Connecting Through USB

Launching and Ending A Network Connection

Launching Your Network Connection

Ending Your Network Connection

Launching Your Network Connection

After the device powers on and boots up, a connection to the 3G or 4G network is launched

automatically, unless you’ve disabled Connect Automatically.

You will need to manually launch a connection if:

● The connection was not successful.

● You’ve disabled auto-connect.

● You’ve enabled auto-connect and also Disable when roaming, and have lost the

connection while roaming.

● You’ve manually ended a connection (by clicking Disconnect).

To launch a connection:

► Click Connect on the Virtual Device on the home page. (You must be logged in.)

— or —

Click Connect in the Mini Window. (You must be logged in.)

— or —

If the device LCD displays “Disconnected from 3G/4G network. Connect now?”,

press the power button on the device.

See also Improving Signal Strength.

Mobile Broadband Information and Settings

The 3G or 4G icon indicates the service and connection state. Note that only one icon is shown

(the active network).

Icon

Description

You have no service. Try the suggestions in Cannot Connect to the 3G or 4G

Network.

You have service but are not connected.

You have service and are connected.

Browser Interface Home Page 51

The text next to the icon displays the connection status, for example, “No service,” or

“Connected.”

Click the icon to display the Mobile Broadband Information window. The window displays:

● The active network — the network that is currently being used for your data connection.

For example, “4G”, “4G LTE”, or “3G (EVDO Rev A).”

● 3G and 4G status. For example, “Connected.”

● Connection Preferences (if you’re logged in).

Configuring the 3G/4G Connection Preferences

The value determines which network(s) to connect to, and in what order:

● 3G Preferred — Connection can be established to either 3G or 4G; if both are available,

3G is used.

● 4G Preferred — Connection can be established to either 3G or 4G; if both are available,

4G is used. This setting is recommended if your service provider has no data limit for 4G

and 4G LTE, but does for 3G, or you want to take advantage of the faster data transfer

speeds of 4G/4G LTE.

● 3G Only — Connection can be established only to 3G.

● 4G Only — Connection can be established only to 4G or 4G LTE. (If you don’t have 4G

or 4G LTE coverage, you can save power by selecting 3G Only.)

Note: The following options are not available if 3G Only is selected.

● LTE + WiMAX — When connecting to 4G, connection can be established to either 4G

WiMAX or 4G LTE; if both are available, 4G LTE is used (unless the 4G WiMAX signal is

significantly better than the 4G LTE signal).

● LTE Only — When connecting to 4G, connection can be established only to 4G LTE.

● WiMAX Only — When connecting to 4G, connection can be established only to 4G

WiMAX.

To automatically connect to the network upon loss of connection or when the device powers on,

select Connect Automatically. To prevent this from happening when you’re roaming, also

select Disable when roaming.

Note: Disable when roaming does not prevent you from roaming; it only prevents a

connection (that was lost while roaming) from automatically being reestablished.

Browser Interface Home Page 52

Roaming Information and Settings

The roaming indicator shows whether you are roaming. The text near the icon may indicate

additional details.

Icon

Description

Not roaming

Roaming

[flashing]

Enhanced roaming indicator

Note: Roaming on 4G is not supported.

Click the roaming indicator to display the Roaming Information window. The window displays:

● Roaming status.

● Allow 3G roaming field (if you’re logged in).

 If you select this field, you can roam and connect when outside of your service

provider’s coverage, but additional charges may occur.

 If you do not select this field, you can connect only when you’re inside your service

provider’s coverage area.

Note: If you change the value of this field, the device restarts (after you click Save).

● Allow 3G international access field (if you’re logged in) — allows 3G roaming

internationally.

If this field is not displayed, select Allow 3G roaming.

Alert Information

The alerts icon indicates whether there are any alerts (situations that require your attention).

Note: To view alert information, you must be logged in. New alerts are checked upon device

power-up. That is, if an event occurs, you won’t be notified until the device is restarted.

Icon

Description

No alerts are available.

One or more alerts are available.

The text next to the icon indicates the number of alerts.

Browser Interface Home Page 53

Click the icon to display the Alert window. (For more information, see Alerts.)

GPS Information and Settings

The GPS icon indicates whether GPS is off, available, or active.

Icon

Description

GPS is off (not enabled).

Before you can use GPS, you must accept the GPS privacy agreement and

enable GPS. (See GPS Privacy Agreement and Enabling GPS.)

GPS is on and available. (The GPS privacy agreement has been accepted,

and GPS is enabled.)

(flashing)

GPS is active (acquiring a location fix).

The text next to the icon displays the GPS status, for example, “GPS not enabled” or “GPS

searching for satellites.”

Click the icon to display the GPS Information and Settings window. The window shows the GPS

status and, if available, location information, including:

● HEPE — The Horizontal Estimated Position Error reflects accuracy (horizontal/vertical

precision).

Note: For best results, minimize the number of obstructions between your device and the GPS

satellites.

● Timestamp — This indicates the time of the last fix.

Configuring the Settings

When you’re logged in, the following settings are available.

View privacy agreement (link displayed if you haven’t yet accepted the GPS privacy

agreement). You cannot enable and use GPS until you accept this agreement. Click the link to

view and then accept the agreement.

Enable GPS — To use GPS and to configure other GPS settings, this check box must be

selected.

GPS Mode — This setting determines how often the device should obtain a fix.

● One-time — A single fix is used. Use this option if you’ll be using your device at the

same location.

● Continuous — Fixes are obtained on a regular basis; also known as auto-tracking. This

is useful for turn-by-turn (TBT) navigation applications, such as driving directions.

Browser Interface Home Page 54

Get fix now — This button starts a one-time fix (not displayed if GPS Mode is Continuous or a

GPS session is already in progress). If you change the value from Continuous to One-time,

you must click Save before your changes take effect and the fix becomes possible.

Mapping service — This determines the mapping service (for example, Google Maps or

MapQuest) that displays the GPS results (in a separate browser window).

Metric units — This setting specifies whether to use metric when displaying the GPS results

(for example, the altitude, speed, HEPE).

Note: Additional settings are available at Advanced settings > WAN > GPS. (See GPS

Settings.)

Wi-Fi Users Information and Settings

The Wi-Fi users icon provides information about the status of Wi-Fi and the number of

connected users.

● Number of Wi-Fi users are connected to the device — for example, shows

that no (zero) users are connected.

● — Wi-Fi of the Sierra Wireless 4G LTE Tri-Fi Hotspot has been disabled

through the browser interface. (To enable Wi-Fi, change the Disable Wi-Fi setting in the

Wi-Fi Users window [see “Connected Users Information”, below].)

The icon is on the left side of the home page.

Click the icon to display the Wi-Fi Users window.

Connected Users Information

When you’re logged in, the Wi-Fi Users window shows a table with information on computers

currently connected to the device.

A row may show one or both of these icons:

● — The user of this computer is logged in as administrator.

● — This computer is connected to the device through the micro-USB cable.

MAC Address — Each wireless device has a unique MAC address (assigned by its

manufacturer). On Windows PCs, the MAC address is called the “physical address;” on a Mac

computer, it is called the “Ethernet ID.” (See Finding the MAC Address.)

Block — Use this to block a computer’s access to the device. You might want to do this if:

● You don’t recognize a listed computer.

Browser Interface Home Page 55

● You have lots of data to transfer (you want to be the sole user of the bandwidth).

● You’re approaching the data limit on your account.

Max Wi-Fi users — You can limit the number of Wi-Fi users (maximum of eight) that can

connect to the device. A smaller number improves performance and security.

Disable Wi-Fi — This setting specifies when to turn off the Wi-Fi of the device.

● Never — Select this value if you want to make sure the device is always broadcasting

Wi-Fi signals.

● Always — Select this value if you always want to use the device in tethered mode and

you want to make sure the device is never broadcasting any Wi-Fi signals. With this

option, WPS won’t be available. (See Connecting Through WPS.)

● When connected to USB — Only a computer connected through the micro-USB cable

to the device will be able to use it. With this option, WPS won’t be available. (See

Connecting Through WPS.)

Battery Information and Settings

The battery icon indicates the state of the battery of the device.

The text next to the icon displays additional information, for example, the charging status

(% remaining or % complete). If “Charging paused” is displayed, see What Do I Do if the Home

Page Displays “Charging paused”?

Tip: You can also check the battery icon from the Home page, Mini Window, and device

LCD.

Icon

Description

Battery level is critical. Charge the device immediately. (See Charging the

Battery.)

No battery; connected to an electrical outlet (through the AC charger).

Connected to USB. Battery is either charging or is not inserted.

Charging through the AC charger.

Battery is low. Charge the device. (See Charging the Battery.)

Battery is charged.

Click the icon to display the Battery Information and Settings window.

When you’re logged in, you can set the behavior for when the device is:

● Battery or USB powered. Choose one of the following:

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 Short Range — This setting improves battery life, at the cost of shorter Wi-Fi range.

 Long Range —This setting allows you to use your wireless devices farther from your

Sierra Wireless 4G LTE Tri-Fi Hotspot, at the cost of shorter battery life and the

increased possibility of interference with/from other nearby Wi-Fi devices.

● AC powered. Choose one of the following:

 Short Range — Choose this setting if you have a designated wireless area and you

need to minimize the effect of your network on other networks in the vicinity.

 Long Range — This setting allows you to use your wireless devices farther from

your Sierra Wireless 4G LTE Tri-Fi Hotspot but increases the possibility of

interference with or from nearby wireless networks.

Standby (Low Power) Mode

When the device is in standby (low power) mode, the 3G/4G modem radios, the Wi-Fi radio,

and the LCD are off, and the power button is flashing (approximately every 8 seconds).

When you’re logged in, you can set how soon the device goes into standby mode when no

Wi-Fi users are connected to it (Standby Timer).

You can specify different settings for battery power and AC power. (See Device Tab: Basic

Panel.)

Note: This setting has no effect when the device is connected to a computer through the

micro-USB cable.

To exit standby mode:

► Connect the device to the AC charger or computer through the micro-USB cable.

— or —

Press the power button .

Internet Connection Information

Click the data icon to display the Internet Connection Information window.

Note: Data usage amounts are approximate and should not be used for billing purposes. For

accurate data usage amounts, check with your service provider or click the check carrier

usage link.

The window displays:

● Data statistics for the current connection session:

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 Data sent

 Session duration

 Data received

 Total transferred

● WWAN IP Address — This is the external IP address of the modem [3G or 4G] (that is,

the IP address of the modem as seen from the Internet).

● More info — Click this link to display, when you’re connected to the network, the

following information:

 WAN DNS Primary — This is the address of the Internet system used to translate

names (for example, sierrawireless.com) into IP addresses.

 WAN DNS Secondary — This is the address of the Internet system used to

translate names (for example, sierrawireless.com) into IP addresses. The secondary

DNS is used when there is a problem with the primary DNS.

 Default Gateway — This is the address of the node on the computer network that

the network software uses when an IP address does not match any other routes in

the routing table (that is, when an IP packet’s destination address is outside of the

local subnet).

 WAN MTU size — This is the size of the largest packet (“Maximum Transmission

Unit”) that a network protocol can transmit.

Viewing and Configuring Detailed Internet Connection Information

When you’re logged in, the Internet Connection Information window displays a table showing

data use:

● In the current cycle or since you last reset the data usage figures — whichever occurred

more recently. These numbers get automatically reset to 0 on the day selected in the

Starts on day list.

● Over the lifetime of the device.

● By network [3G, 4G, and 4G LTE], and by sent, received, and total.

From this window you can:

● Reset the data usage figures for the current billing cycle. (Click Reset.)

● Change the start day of the billing cycle (in the Starts on day list).

● See the number of days left in the cycle.

Browser Interface Home Page 58

● Check the data usage as tracked by your service provider. (When you’re connected to

the network, click the link check carrier usage.)

microSD Card Information and Settings

The text next to the microSD icon ( ) indicates the status of the card.

The card may be:

● Enabled

● Detected

● Accessible by all (“shared”) or only the administrator

● Accessible with or without a password (security)

Click the icon to display the SD Card Information and Settings window. The window displays:

● The card status (see the list above)

● Storage capacity of the card, and space available (displayed only if a card is detected)

● A button to safely eject the card (Safe-Eject SD Card; displayed only if a card is

detected))

When you’re logged in, you can:

● Enable or disable the microSD card slot. (See Enabling the microSD Card Slot.)

● Set up access to the card. (See Setting Up Access to the microSD Card.)

Sounds Information and Settings

The sounds icon ( ) shows whether the device speaker is on.

Icon

Description

The device speaker is on.

The device speaker is off.

Click the sounds icon to display the Sounds window. The window displays:

● Status of the device speaker (on or off).

● If you’re logged in, check boxes to enable or disable sounds for the following events:

 Internet connected — A sound is played when you connect to the Internet.

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 Low battery — A sound is played when the battery is low. This is useful as a

reminder to charge the device.

 Internet disconnected — A sound is played when you lose the connection to the

Internet.

 System alerts — A sound is played when a system alert occurs. You can then use

the device LCD or the Alerts window to get information about the alert. (See Alert

Information.)

Note: System alerts include several types of events, for example:

• Critical battery

• Critical temperature

• Software update available

• Routing hardware settings reset

• Device startup failure

 Wi-Fi user has joined — A sound is played when a Wi-Fi user connects to your

network. This is useful, for example, to detect an unwelcome Wi-Fi user if you’re the

only one using the device.

 Enter standby mode — A sound is played when the device enters standby mode.

(See “Standby (Low Power) Mode” in Battery Information and Settings.)

 Wi-Fi user has left — A sound is played when a Wi-Fi user disconnects from your

network.

 Last user has left — A sound is played when the last Wi-Fi user disconnects from

your network. You can turn the device off if nobody will be using it for awhile.

● If you’re logged in, for each of the above events, click to play each corresponding

sound.

Tip: You can also disable all sounds through the mute switch on the device. (See “Mute

Switch” in Other Buttons and Switches.) If you’ve enabled the sounds through the home

page, but there are no sounds when an event occurs, check the position of the mute

switch.

Alerts

Alerts notify you about situations that require your attention.

3G Activation Required

GPS Privacy Agreement

SD Card Error

Software Update Available

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The alerts icon indicates whether there are any alerts (messages that require your attention).

The icon is on the left side of the home page.

Click the icon to display the Alert window. If more than one alert is available:

● The higher priority alert opens.

● When you close an alert, the next alert opens.

● You can use the and buttons (at the top of the alert window) to view other alerts.

The options and instructions shown in the alert window depend on the alert event. Please read

the instructions carefully. They may state, for example, that you have to reconnect to Wi-Fi after

an update is installed.

Tip: You can view a list of available alerts on the “Alerts” LCD information screen. (See LCD

Information Screens.)

3G Activation Required

If only 3G coverage is available, you won’t be able to connect to the Internet until 3G activation

has been completed.

To activate 3G on your device:

1. Make sure you have 3G coverage.

2. Make sure you’re logged in to the home page.

3. Click the alerts icon to display the alert window.

4. If more than one alert is available, use the and buttons (at the top of the alert

window) to browse to the alert.

5. In the 3G Activation Required alert window, click Activate now.

● If activation is successful, “Activation complete!” is displayed. You can now connect to

the 3G network. If the connection is not established automatically, click Connect on the

home page or Mini Window.

● If activation was not successful, “Activation failed” is displayed. Retry the activation. If it

is not successful, contact your service provider’s Customer Service and have the

following available:

 Your billing information.

 IMEI of the device (displayed on the packaging and inside the battery compartment).

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GPS Privacy Agreement

The GPS Privacy Agreement alert appears if you haven’t accepted the GPS privacy agreement.

(You cannot use GPS until you accept the GPS privacy agreement and then enable GPS.)

To accept the GPS privacy agreement:

1. Make sure you’re logged in to the home page.

2. In the vertical row of icons (down the left side of the home page), click the GPS icon (

) and, in the window that’s displayed, click View privacy agreement.

— or —

Display the GPS Privacy Agreement alert window. (See Alert Information.)

3. Read the agreement, and select I have read the foregoing and hereby agree to ....

SD Card Error

Learn about recommended steps if you’re having problems reading from the microSD card, or if

the SD Card Error alert window opens or the device LCD displays “SD Card error.”

1. Remove and reinsert the microSD card.

2. If the card is still not working, try it in the microSD slot of another computer.

If it works in the other device, the card slot on your device may have a problem.

If the card doesn’t work in the other computer, try one of the following:

 Use a different microSD card.

— or —

 Reformat your card.

Note: The formatting procedure erases all the data on the microSD card, after which the files

CANNOT be retrieved. To prevent the loss of important data, please check the contents

before you format the microSD card.

Software Update Available

The update may improve performance and add or modify features.

Note: During installation of the update, your Internet and Wi-Fi connections won’t be available.

When the installation is complete, you will need to reconnect to Wi-Fi.

To install the update:

Browser Interface Home Page 62

1. Make sure your device is connected to the AC charger or computer through the

micro-USB cable.

Note: If you’ll be using USB for data transfer (and not just for charging the device), you must

install the device driver. (See Making a Tethered Connection.)

2. Make sure you’re logged in to the home page.

3. Click the alerts icon to display the alert window.

4. If more than one alert is available, use the and buttons (at the top of the alert

window) to browse to the alert.

5. In the Software Update Available alert window, click Update Options.

6. Read the information in the Software Installation Options window.

7. To install the update, click Download and install now.

— or —

If you are not in a strong signal area, make a note of the URL displayed in the window

and click I’ll get the update later. At a later time, access the URL to download the

update to your computer, and then follow the steps in Upgrading Firmware From a File.

When the installation is complete, reconnect to Wi-Fi. (See How Do I Connect to Wi-Fi?)

● TE module. Each wireless device has a unique MAC address (assigned by its

manufacturer).

● Driver Version — This is the version of the 4G LTE driver of the device.

The window also has buttons to:

● Save the information to a text file.

● Reset the 3G and 4G configuration of the device to default settings (Reset Device to

Factory Defaults). (See Resetting the 3G and 4G Configurations to Default Settings.)

● Reset the 3G and 4G configuration of the radios of the device to default settings (Reset

Radios to Factory Defaults). (See Resetting the 3G and 4G Radio Configurations to

Default Settings.)

Tip: You can view some of the above information on the “About...” LCD information screen.

(See LCD Information Screens.)

Viewing Device Information

View information about your device and lifetime data usage.

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1. Log in to the home page.

2. Click Advanced settings ( ).

3. Click Device > About.

Note: 4G and 4G LTE information is not available if WAN Mode is “3G Only.” (WAN Mode is

in Advanced settings > WAN > Setup.)

The following information is displayed:

● Model Number — This is the manufacturer’s model of your device.

● Network Operator — This field shows the carrier that your device was activated with.

● Manufacturer — This is the company that made your device.

● Wi-Fi Firmware Version — This is the firmware version for the Wi-Fi access point of the

device.

● Software Version — This is the firmware version for the routing hardware of the device.

● Router PRI Version — This is the PRI version for the routing hardware of the device.

The PRI (Product Release Instructions) is a file that contains the settings used to

configure wireless products for a particular service provider, customer, or purpose.

● Wi-Fi MAC Address — This is the MAC address of the 4G module. Each wireless

device has a unique MAC address (assigned by its manufacturer).

● Activation — This field reflects whether 3G is activated.

● Reconditioned — This field indicates whether your device has been returned for service

or repair and reconditioned (if applicable).

● Total Bytes — This is the amount of data transferred over the 3G network during the

lifetime of the device.

● MDN (Mobile Directory Number) — This is a 10-digit phone number.

● ESN or MEID (3G).

The ESN (Electronic Serial Number) is the unique first-generation serial number

assigned to the 3G component of the device.

The MEID (Mobile Equipment Identifier) is the unique second-generation serial number

assigned to the 3G component of the device.

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● PRL Version — The PRL (Preferred Roaming List) is an account configuration item set

by your service provider. It controls the radio channels and network carrier used by the

3G modem. An updated PRL may improve your 3G network service.

● PRI Version — This is the PRI version of the 3G component of the device.

● Firmware Version — This is the firmware version of the 3G component of the device.

● Total Bytes — This is the amount of data transferred over the 4G network during the

lifetime of the device.

● Firmware Version — This is the firmware version of the 4G component of the device.

● MAC Address — This is the MAC address of the 4G module. Each wireless device has

a unique MAC address (assigned by its manufacturer).

● DDF ID — This is the version information of your 4G channel plan, which determines the

frequencies to scan and 4G networks to detect.

● Total Bytes — This is the amount of data transferred over the 4G LTE network during

the lifetime of the device.

● Firmware Version — This is the firmware version of the 4G LTE component of the

device.

● MAC Address — This is the MAC address of the 4G LTE module. Each wireless device

has a unique MAC address (assigned by its manufacturer).

● Driver Version — This is the version of the 4G LTE driver of the device.

The window also has buttons to:

● Save the information to a text file.

● Reset the 3G and 4G configuration of the device to default settings (Reset Device to

Factory Defaults). (See Resetting the 3G and 4G Configurations to Default Settings.)

● Reset the 3G and 4G configuration of the radios of the device to default settings (Reset

Radios to Factory Defaults). (See Resetting the 3G and 4G Radio Configurations to

Default Settings.)

Tip: You can view some of the above information on the “About...” LCD information screen.

(See LCD Information Screens.)

Updates

From time to time, updates may become available for your device. You can download and apply

updates through the Advanced settings > Device > Basic page.

Automatically Checking for Updates

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Manually Checking for Updates

Upgrading Firmware From a File

Note: If a software update is available, the device LCD displays a message, and an alert is

available from the home page. (See Software Update Available.)

The updates may improve performance and add or modify features. The updates may include

the following:

● Device firmware

● The browser interface

● Help files

● Other files

You can:

● Set the browser interface to automatically check for updates (see Automatically

Checking for Updates).

● Manually check for updates. (See Manually Checking for Updates.)

Tip: You can view the update availability and status on the “Software Updates” LCD

information screen. (See LCD Information Screens.)

Automatically Checking for Updates

You can specify how often the browser interface checks for updates.

1. Log in to the home page.

2. Click Advanced settings ( ).

3. Click Device > Basic.

4. In the Check for Updates list, click a value.

Note: If the Check for Updates list is not available, your device supports the Guaranteed

Update feature, which automatically checks for updates, at a pre-determined frequency.

This feature requires 4G or 4G LTE coverage.

Tip: When updates are available, an alert is shown in the browser interface. (See Alert

Information.)

Manually Checking for Updates

At any time, you can manually check for updates.

Browser Interface Home Page 66

Note: During installation of the update:

• DO NOT turn off or unplug the device.

• Your Wi-Fi and Internet connections won’t be available.

When the installation is complete, you will need to reconnect to Wi-Fi. (See How Do I

Connect to Wi-Fi?)

1. Log in to the home page.

2. Make sure you’re connected to 3G or 4G.

3. Click Advanced settings ( ).

4. Click Device > Basic.

5. Click Check for updates now. (The message next to the button indicates whether

updates are available.)

Installing the updates

To install available updates, after you’ve manually checked for updates:

1. Make sure your device is connected to the AC charger or computer through the

micro-USB cable.

Note: If you’ll be using USB for data transfer (and not just for charging the device), you must

install the device driver. (See Making a Tethered Connection.)

2. Click Update options.

3. Read the information in the Software Installation Options window.

4. To install the update, click Download and install now.

— or —

If you are not in a strong signal area, make a note of the URL displayed in the window

and click I’ll get the update later. At a later time, access the URL to download the

update to your computer, and then follow the steps in Upgrading Firmware From a File.

5. When the installation is complete, reconnect to Wi-Fi. (See How Do I Connect to Wi-Fi?)

Upgrading Firmware From a File

Use this option when you have an updated firmware file that you’ve, for example, downloaded

from the Sierra Wireless website.

Note: During installation of the update:

• DO NOT turn off or unplug the device.

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• Your Wi-Fi and Internet connections won’t be available.

When the installation is complete, you will need to reconnect to Wi-Fi. (See How Do I

Connect to Wi-Fi?)

To upgrade the device firmware from a file:

1. Log in to the home page.

2. Make sure When connected to USB is selected (for Disable Wi-Fi). (See Disabling Wi-

Fi When Connected Through USB.)

3. Make sure your device is connected to the AC charger or computer through the

micro-USB cable.

4. Click Advanced settings ( ).

5. If you want to later confirm that the upgrade was successful, write down the current

version information (shown in Device > About):

 Software version

 Firmware version (in the 3G Information section)

 Firmware version (in the WiMAX Information section)

 Firmware version (in the LTE Information section)

6. Click Device > Basic.

7. Optionally, save the current configuration (recommended).

 Click Export.

 Save the file. Note the filename and path.

8. Click the Browse button next to the Update Firmware From File field, and click the

firmware file to upload to the device.

9. Click Update.

Please wait while the upgrade occurs; this may take several minutes. The device LCD

shows the upgrade status. The device will restart (possibly several times).

Once the upgrade is complete, the LCD device shows the usual icons and text (for

example, the device name).

10. Compare the current version information (in Device > About) to the values you wrote

down in step 5 to confirm that the upgrade was successful.

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11. If you’ve saved the current configuration, reload it.

 Click the Browse button next to the Import Router Settings field, and click the file

you’ve saved.

 Click Import.

12. Reconnect to Wi-Fi. (See How Do I Connect to Wi-Fi?)

Device Settings 69

Device Settings

Power Settings

Display Settings

Sound Settings

Advanced Settings

Router Tab Settings

Exporting and Importing Settings

Device Logs

Power Settings

Control your device’s battery usage through these settings.

Battery and USB Power Settings

AC Power Settings

Battery and USB Power Settings

You can specify the settings for battery power and USB power.

● Short Range — This setting improves battery life, at the cost of a shorter Wi-Fi range.

● Long Range — This setting allows you to use your wireless devices farther from your

Sierra Wireless 4G LTE Tri-Fi Hotspot, at the cost of shorter battery life and the

increased possibility of interference with/from other nearby Wi-Fi devices.

To choose an option:

1. Make sure you’re logged in to the home page.

2. Click the battery icon . The Battery Information and Settings window opens.

— or —

Click Advanced settings > Wi-Fi > Network.

3. Select an option in the Battery or USB Powered section.

Device Settings 70

AC Power Settings

You can specify the settings for AC power.

● Short Range — Choose this setting if you have a designated wireless area and you

need to minimize the effect of your network on other networks in the vicinity.

● Long Range — This setting allows you to use your wireless devices farther from your

Sierra Wireless 4G LTE Tri-Fi Hotspot but increases the possibility of interference with or

from nearby wireless networks.

To choose an option:

1. Make sure you’re logged in to the home page.

2. Click the battery icon . The Battery Information and Settings window opens.

— or —

Click Advanced settings > Wi-Fi > Network.

3. Select an option in the AC Powered section.

You can change the administrator password, and also enable automatic login.

Changing the Administrator Password.

Automatic Login (“Remember Me”).

Changing the Administrator Password

For security reasons, change the administrator password on a regular basis.

Note: If you forget the Admin Login password, you’ll need to reset the device to its default

settings and go through the device setup. (See What Do I Do if I Forget the

Administrator Password?)

1. Log in to the home page.

2. Click Advanced settings > Device > Basic.

3. In the Admin Password field, type the new password (1–20 letters, numbers, or

symbols).

Automatic Login (“Remember Me”)

For convenience, you can enable automatic login.

If you enable automatic login:

Device Settings 71

● Anyone who uses the computer will automatically be logged in to the home page (as

long as no one else has already logged in from another computer); entering the

administrator password is not required.

● The timeout security feature is disabled — you will never be automatically logged off.

To enable automatic login:

1. From the computer that you want to enable automatic login, log in to the home page.

2. In the login area, select the Remember me check box.

You can repeat the above steps on other computers; however, since only one administrator can

be logged in at a time, only the first person to display the home page will be logged in.

Viewing Computers That Are Set to Automatically Log In as Administrator

1. Log in to the home page.

2. Click Advanced settings > Device > Basic.

3. Next to Remember me Client List, click show list.

Disabling Automatic Login For a Specific Computer

1. Log in to the home page.

2. Click Advanced settings > Device > Basic.

3. Next to Remember Me Client List, click show list.

4. In the row for the computer that you want to disable automatic login, click Remove.

Display Settings

Adjust your screen’s settings to suit your surroundings and to prolong the battery life.

Turning the LCD On or Off

Setting the LCD Timeout

Setting the LCD Brightness

Enabling and Disabling the Power Button LED

Turning the LCD On or Off

Turning the LCD off helps prolong the battery life, but you can’t check the LCD for status icons

and messages.

1. Log in to the home page.

Device Settings 72

2. Click Advanced settings > Device > Display.

3. Set the LCD Backlight field to On or Off.

Setting the LCD Timeout

Use this feature to select the delay time before the LCD automatically turns off.

Tip: Alternatively, you can permanently turn the LCD off, in which case it will never become lit

and will not display text and icons. (See Turning the LCD On or Off.)

To set the amount of time, after which the LCD of the device temporarily turns off:

1. Make sure you’re logged in to the home page.

2. Click Advanced settings > Device > Display.

3. Make sure LCD Backlight is set to On.

4. In the Turn Backlight Off list, click a value. (A smaller value helps prolong the battery

life.)

Note: The LCD turns on if an important system event occurs.

Setting the LCD Brightness

Adjust your screen’s settings to suit your surroundings.

1. Make sure you’re logged in to the home page.

2. Click Advanced settings > Device > Display.

3. Make sure LCD Backlight is set to On.

4. Select a value for On Battery/USB Power. (A lower brightness prolongs the battery life.)

5. Select a value for On AC Power.

Enabling and Disabling the Power Button LED

The power button LED on the device acts as a status indicator. (For more information, see

Using the Power Button to Determine the Device State.)

To enable or disable the power button LED:

1. Log in to the home page.

2. Click Advanced settings > Device > Display.

3. Set the Power Button LED field to On or Off.

Device Settings 73

Sound Settings

You can enable or disable sounds for various events.

Enabling and Disabling Sounds for Specific Events.

Low Battery Alert

Critical Battery Level Alert

You can enable or disable sounds of the device through:

● The mute switch on the device (disables all sounds). (See “Mute Switch” in Other

Buttons and Switches.)

● The browser interface (selectively disables sounds). (See Sounds Information and

Settings and Enabling and Disabling Sounds for Specific Events.)

Enabling and Disabling Sounds for Specific Events

For certain types of events, sounds can be individually enabled or disabled.

1. Log in to the home page.

2. Click Advanced settings > Device > Sounds.

3. Next to each of the event types, select Enable or Disable.

Sounds for the following events can be individually enabled or disabled:

● Low Battery — A sound is played when the battery is low. This is useful as a reminder

to charge the device. In the Alert When list, you can select a battery level to trigger the

alert.

● System Alerts — A sound is played when a system alert occurs. When you hear the

device beep, use the device LCD or the Alerts window to get information about the alert.

(See Alert Information.

Note: System alerts include several types of events, for example:

• Critical battery

• Critical temperature

• Software update available

• Routing hardware settings reset

• Device startup failure

● Internet Connected — A sound is played when you connect to the Internet.

● Internet Disconnected — A sound is played when you lose the connection to the

Internet.

Device Settings 74

● Wi-Fi User Has Joined — A sound is played when a Wi-Fi user connects to your

network. This is useful, for example, to detect an unwelcome Wi-Fi user if you’re the only

one using the device.

● Wi-Fi User Has Left — A sound is played when a Wi-Fi user disconnects from your

network.

● Last User Has Left — A sound is played when the last Wi-Fi user disconnects from

your network. You can turn the device off if nobody will be using it for awhile.

● Enter Standby Mode — A sound is played when the device enters standby mode. (See

“Standby (Low Power) Mode” in Battery Information and Settings.)

Low Battery Alert

You can set an alert to sound when the battery level is low.

Setting the Alert From the Home Page

1. Make sure you’re logged in to the home page.

2. Click the Sounds icon ( ).

3. In the Sounds window, select Low battery.

Setting the Alert From the Advanced Settings Window

1. Log in to the home page.

2. Click Advanced settings > Device > Sounds.

3. For the Low Battery field, select Enable.

4. In the Alert When list, select the battery level to trigger the alert.

Critical Battery Level Alert

You can enable an alert to sound when the battery level is critical (that is, dangerously low).

To enable this alert:

1. Log in to the home page.

2. Click Advanced settings > Device > Sounds.

3. For the System Alerts field, select Enable.

Note: System alerts include several types of events, for example:

• Critical battery

• Critical temperature

• Software update available

Device Settings 75

• Routing hardware settings reset

• Device startup failure

Advanced Settings

Learn about advanced configuration of the device and the browser interface.

From the Advanced Settings window you can configure all the settings of the device and the

browser interface.

The Advanced Settings window has the following tabs, each with several panels:

● Device tab. (See Device Tab.)

● WAN tab. (See WAN Tab.)

● Wi-Fi tab. (See Wi-Fi Tab.)

● Router tab. (See Router Tab Settings.)

For most fields and buttons, contextual help, if enabled, appears to the right of the window when

you move the cursor over an item. (For more information, see “Contextual Help in the Advanced

Settings Window” in Online Help.)

Accessing the Advanced Settings Window

1. Make sure you’re logged in to the home page.

2. Click Advanced settings ( ).

Device Tab

Use the Device tab to access and configure options for the device, including updates, display,

microSD card, sounds, logging.

Device Tab: Basic Panel

Device Tab: Display Panel

Device Tab: microSD Card Panel

Device Tab: Sounds Panel

Device Tab: About Panel

Device Tab: Log Panel

Device Tab: Basic Panel

Use the Basic panel of the Device tab to access and configure general options for the device.

Device Settings 76

1. Log in to the home page.

2. Click Advanced settings ( ).

3. Click Device > Basic.

From this window, you can view or adjust these settings, or perform the following actions:

● Admin Password — This is the password used to login as administrator. (See

Changing the Administrator Password.)

● Remember Me Client List — You can view and specify computers that are set to

automatically log in. (See Automatic Login (“Remember Me”).)

● Help for Advanced Settings — You can enable or disable contextual help for the

Advanced Settings window. (See “Contextual Help in the Advanced Settings Window” in

Online Help.)

● Import Router Settings — You can import configuration settings. (See Importing

Settings.)

● Export Router Settings — You can export configuration settings. (See Exporting

Settings.)

● Update Firmware from File — You can upgrade the device firmware from a file. (See

Upgrading Firmware From a File.)

● Standby Timer on Battery and On AC Power — You can enable standby (low power)

mode. (See “Standby (Low Power) Mode” in Battery Information and Settings.)

● TRU-Install — This feature installs the necessary drivers the first time you connect your

device to your Windows or Mac computer through the micro-USB cable. (For information

on this feature, see TRU-Install.)

● Check for Updates and Check for updates now — You can check for updates to your

device. (See Automatically Checking for Updates and Manually Checking for Updates.)

● Last checked — This is the data that the update server was last checked.

Device Tab: Display Panel

From the Display panel of the Device tab, you can configure settings for the device LCD.

To access this panel:

1. Log in to the home page.

2. Click Advanced settings ( ).

Device Settings 77

3. Click Device > Display.

From this window, you can view or adjust these settings:

● Power Button LED — You can enable the power button light on the device. (See

Enabling and Disabling the Power Button LED.)

● LCD Backlight — You can turn the LCD on or off. (See Turning the LCD On or Off.)

● Turn Backlight Off — This setting specifies how soon the LCD goes dormant. (See

Setting the LCD Timeout.)

● Backlight Settings — You can adjust the brightness of the LCD. (See Setting the LCD

Brightness.)

Device Tab: microSD Card Panel

From the microSD Card panel of the Device tab, you can enable the microSD card slot and

configure settings used for access.

1. Log in to the home page.

2. Click Advanced settings ( ).

3. Click Device > microSD Card.

From this window, you can view or adjust these settings, or perform the following actions:

● Status — This field reflects the status of the microSD card slot (for example, the slot is

disabled, or a card is detected).

● SD-Card Slot — Before you can use the microSD Card slot, you must enable it. (See

Enabling the microSD Card Slot.)

● microSD Shared Folder Name — This is the name of the folder that the microSD card

shows up as (in the file browser program). (See microSD Shared Folder Name.)

● Username and Password Security — You can specify whether a username and

password are required to access the microSD Card. (See Setting Up Access to the

microSD Card.)

● Guest Username — This is the username that non-administrators must enter before

using the card.

● Guest Password — This is the password that non-administrators must enter before

using the card.

Device Settings 78

Device Tab: Sounds Panel

From the Sounds panel of the Device tab, you can enable or disable sounds for specific types

of events.

1. Log in to the home page.

2. Click Advanced settings ( ).

3. Click Device > Sounds.

4. Next to each of the event types, select Enable or Disable.

Sounds for the following events can be individually enabled or disabled:

● Low Battery — A sound is played when the battery is low. This is useful as a reminder

to charge the device. In the Alert When list, you can select a battery level to trigger the

alert.

● System Alerts — A sound is played when a system alert occurs. You can then use the

device LCD or the Alerts window to get information about the alert. (See Alert

Information.)

Note: System alerts include several types of events, for example:

• Critical battery

• Critical temperature

• Software update available

• Routing hardware settings reset

• Device startup failure

● Internet Connected — A sound is played when you connect to the Internet.

● Internet Disconnected — A sound is played when you lose the connection to the

Internet.

● Wi-Fi User Has Joined — Useful, for example, if you’re the only one using the device,

to detect an intruder.

● Wi-Fi User Has Left — A sound is played when a Wi-Fi user disconnects from your

network.

● Last User Has Left — A sound is played when the last Wi-Fi user disconnects from

your network. You can turn the device off if nobody will be using it for awhile.

● Enter Standby Mode — A sound is played when the device enters standby mode. See

“Standby (Low Power) Mode” in Battery Information and Settings.)

To play the sound for an event, click its button.

Device Settings 79

Device Tab: About Panel

View information about your device.

1. Log in to the home page.

2. Click Advanced settings ( ).

3. Click Device > About.

Note: 4G and 4G LTE information is not available if WAN Mode is “3G Only.” (WAN Mode is

in Advanced settings > WAN > Setup.)

The following information is displayed:

● Model Number — This is the manufacturer’s model of your device.

● Network Operator — This field shows the carrier that your device was activated with.

● Manufacturer — This is the company that made your device.

● Wi-Fi Firmware Version — This is the firmware version for the Wi-Fi access point of the

device.

● Software Version — This is the firmware version for the routing hardware of the device.

● Router PRI Version — This is the PRI version for the routing hardware of the device.

The PRI (Product Release Instructions) is a file that contains the settings used to

configure wireless products for a particular service provider, customer, or purpose.

● Wi-Fi MAC Address — This is the MAC address of the 4G module. Each wireless

device has a unique MAC address (assigned by its manufacturer).

● Activation — This field reflects whether 3G is activated.

● Reconditioned — This field indicates whether your device has been returned for service

or repair and reconditioned (if applicable).

● Total Bytes — This is the amount of data transferred over the 3G network during the

lifetime of the device.

● MDN (Mobile Directory Number) — This is a 10-digit phone number.

● ESN or MEID (3G).

The ESN (Electronic Serial Number) is the unique first-generation serial number

assigned to the 3G component of the device.

Device Settings 80

The MEID (Mobile Equipment Identifier) is the unique second-generation serial number

assigned to the 3G component of the device.

● PRL Version — The PRL (Preferred Roaming List) is an account configuration item set

by your service provider. It controls the radio channels and network carrier used by the

3G modem. An updated PRL may improve your 3G network service.

● PRI Version — This is the PRI version of the 3G component of the device.

● Firmware Version — This is the firmware version of the 3G component of the device.

● Total Bytes — This is the amount of data transferred over the 4G network during the

lifetime of the device.

● Firmware Version — This is the firmware version of the 4G component of the device.

● MAC Address — This is the MAC address of the 4G module. Each wireless device has

a unique MAC address (assigned by its manufacturer).

● DDF ID — This is the version information of your 4G channel plan, which determines the

frequencies to scan and 4G networks to detect.

● Total Bytes — This is the amount of data transferred over the 4G LTE network during

the lifetime of the device.

● Firmware Version — This is the firmware version of the 4G LTE component of the

device.

● MAC Address — This is the MAC address of the 4G LTE module. Each wireless device

has a unique MAC address (assigned by its manufacturer).

● Driver Version — This is the version of the 4G LTE driver of the device.

The window also has buttons to:

● Save the information to a text file.

● Reset the 3G and 4G configuration of the device to default settings (Reset Device to

Factory Defaults). (See Resetting the 3G and 4G Configurations to Default Settings.)

● Reset the 3G and 4G configuration of the radios of the device to default settings (Reset

Radios to Factory Defaults). (See Resetting the 3G and 4G Radio Configurations to

Default Settings.)

Tip: You can view some of the above information on the “About...” LCD information screen.

(See LCD Information Screens.)

Device Tab: Log Panel

Configure settings related to the logging of events.

Device Settings 81

1. Log in to the home page.

2. Click Advanced settings ( ).

3. Click Device > Log.

From this window, you can:

● Enable logging of system events. (See “Enabling and Disabling Logging of System

Events” in System Events.)

● Export logs. (See “Exporting System Events” in System Events and “Exporting the

Connection History” in Connection History.)

● Clear logs. (See “Clearing the System Events Log” in System Events and “Clearing the

Connection History” in Connection History.)

● Enable logging of connects and disconnects. (See “Enabling and Disabling Logging of

Connects and Disconnects” in Connection History.)

● Set the method used for time acquisition. (See Setting the Method Used for Time

Acquisition.)

WAN Tab

Configure your 3G, 4G, 4G LTE, and GPS settings.

WAN Tab: Setup Panel

WAN Tab: 3G Panel

WAN Tab: 4G Panel

WAN Tab: 4G LTE Panel

WAN Tab: GPS Panel

WAN Tab: Setup Panel

From the Setup panel of the WAN tab you can configure 3G/4G/4G LTE network preferences.

1. Log in to the home page.

2. Click Advanced settings ( ).

3. Click WAN > Setup.

From this window, you can view or adjust these settings, or perform the following actions:

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● Active Network — This is the network that is currently being used for your data

connection: 3G, 4G, 4G LTE, or none.

● Network Operator — This field shows the carrier that your device was activated with.

● Session Duration — The session duration indicates how long you’ve been connected to

the network.

● Session Total Data — This indicates the amount of data transferred over the lifetime of

the device (by network type) and in the current session.

● Work Mode — This indicates the 3G and 4G activation/provisioning status of your

device and account. Technical support staff may request this value from you.

● LTE Enabled — This indicates whether 4G LTE is enabled on the device.

● WAN Mode — This setting specifies the network(s) to connect to, and in what order.

 3G Preferred — The connection can be established to either 3G or 4G; if both are

available, 3G is used.

 4G Preferred — The connection can be established to either 3G or 4G; if both are

available, 4G is used. This setting is recommended if your service provider has no

data limit for 4G, but does for 3G, or you want to take advantage of the faster data

transfer speeds of 4G.

 3G Only — The connection can be established only to 3G. (If you don’t have 4G or

4G LTE coverage, you can save power by selecting 3G Only.)

 4G Only — The connection can be established only to 4G.

Note: The following options are not available if 3G Only is selected.

● 4G Mode — This setting specifies the 4G network(s) to connect to.

 LTE + WiMAX — When connecting to 4G, connection can be established to either

4G WiMAX or 4G LTE; if both are available, 4G LTE is used (unless the 4G WiMAX

signal is significantly better than the 4G LTE signal).

 LTE Only — When connecting to 4G, connection can be established only to 4G LTE.

 WiMAX Only — When connecting to 4G, connection can be established only to 4G

WiMAX.

● Connect Automatically — You can set your device to connect to the network when the

device powers on. To prevent this from happening when you’re roaming, also select

Disable when roaming.

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● Failover Wait-time — This setting specifies how long the device should wait, after it

loses the connection with the preferred network, before it attempts to connect to the

other network (not available if WAN Mode is “3G Only” or “4G Only”).

● Switchback Wait-time — This setting specifies how long the device should wait, when

the less-preferred network is connected and the preferred network becomes available,

before switching to the preferred network (not available if WAN Mode is “3G Only” or

“4G Only”).

● Update 3G PRL — You can check whether an updated PRL is available.

The PRL (Preferred Roaming List) is an account configuration item set by your service

provider. It controls the radio channels and network carrier used by the 3G modem. An

updated PRL may improve your 3G network service.

Note: A 3G connection to the Internet won’t be available until the update is complete. (The 4G

connection won’t be affected.)

● Update 3G Profile — You can check whether an updated profile for your 3G connection

is available. An updated profile may improve your 3G network service.

● Active IP Addresses — These are the IP addresses of the 4G LTE connection.

● Channel UL — This is the channel that is used to upload data to the 4G LTE network.

● Channel DL — This is the channel that is used to download data from the 4G LTE

network.

● Configure APN — Click the link to display the APN Settings window. You will be

prompted to enter the Service Programming Code (SPC). (If you don't know your SPC,

contact your service provider.)

● Channel List — These are the channels used by the 4G LTE radio. Enter two numbers,

separated by a comma, only if instructed by your service provider’s representative, and

then click the Save button. (When prompted, enter the MSL [Master Subsidy Lock].)

WAN Tab: 3G Panel

From the 3G panel of the WAN tab you can view various 3G information.

1. Log in to the home page.

2. Click Advanced settings ( ).

3. Click WAN > 3G.

From this window, you can view this information:

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● Connection Status — This field reflects the status of the 3G connection: connected, not

connected, or dormant.

Dormant means a connection is established, but no data is being transferred.

● Service Type — This is the network that is currently being used for your data

connection (1xRTT, EVDO, or EVDO Rev. A).

● Coverage Type — This is a list of the types of 3G networks that are available. The RSSI

and Ec/Io for each type are shown.

RSSI reflects the signal strength of the network.

Ec/Io is a dimensionless ratio of the average power of a channel, typically the pilot

channel, to the total signal power.

● MDN (Mobile Directory Number) — This is a 10-digit phone number.

● SID (System ID) — The System ID identifies your home network area and is used in

conjunction with your phone number to determine if you are “home” or “roaming.”

● MSID (Mobile Station ID) — Also known as IMSI (International Mobile Station Identity),

the MSID is an identifier of a device on the 3G network.

● NAI (Network Access Identifier) — This is your User ID for accessing the 3G network.

● DRC Cover — Technical support staff may request this value from you.

● PN 1xRTT — Technical support staff may request this value from you.

● DRC Value — Technical support staff may request this value from you.

● PN EVDO — Technical support staff may request this value from you.

● Channel — Technical support staff may request this value from you.

● Roaming Status — This indicates whether you are home or roaming (outside of your

service provider’s coverage).

● PRL Version — The PRL (Preferred Roaming List) is an account configuration item set

by your service provider. It controls the radio channels and network carrier used by the

3G modem. An updated PRL may improve your 3G network service.

Tip: You can view the 3G connection status on the “Network Status” LCD information screen.

(See LCD Information Screens.)

WAN Tab: 4G Panel

From the 4G panel of the WAN tab you can view various 4G information.

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1. Log in to the home page.

2. Click Advanced settings ( ).

3. Click WAN > 4G.

Note: 4G information is not available if WAN Mode is “3G Only or 4G Mode is “LTE Only.”

(WAN Mode and 4G Mode are in Advanced settings > WAN > Setup.)

From this window, you can view this 4G information, or perform the following actions:

● Connection Status — This field reflects whether you are connected to 4G.

● Service Type — This field reflects the 4G service type: 4G, 4G Off, power save mode,

or no service.

● Scan for Private Network — Click this link if you have been informed that a private

network might be available to you. (See “Scan for Private Network” in WAN Tab: 4G

Panel.)

● RSSI and CINR.

RSSI reflects the signal strength of the network.

CINR stands for Carrier to Interference-plus-Noise Ratio and is a measurement of signal

effectiveness. For the receiver to decode the carrier signal, the latter must be in an

acceptable CINR range.

● TX Power — This number indicates the transmitter power. A higher number is better.

● Center Frequency — This number indicates the frequency of the 4G channel used for

the data connection.

● NSP-ID — This number is the ID of the 4G Network Service Provider.

● NAP-ID — This number is the ID of the 4G Network Access Provider.

● BSID — This number is the ID of the Base Station.

● Preamble — This number is the preamble ID of the current base station that the modem

is listening to.

● Realm — This login address is used for 4G service (user@realm).

● Certificate Information — Click the link to display information in a popup window. You

will be prompted to enter the Service Programming Code (SPC). (If you don't know your

SPC, contact your service provider.)

Device Settings 86

Scan for Private Network

In some cases, a private network may be available in your location. Such a network may be

provided, for example, on a college or university campus (to extend access to campus network

resources) or in a large building complex (to improve network service).

To access a private network:

1. Make sure you’re logged in to the home page.

2. Make sure that, in Advanced settings > WAN > Setup:

 4G Preferred or 4G Only is selected, and

 LTE + WiMAX or WiMAX only is selected.

3. Click Advanced settings > WAN > 4G.

4. Select Scan for Private Network.

5. If prompted to enter your login information, enter it. (If you don't know this login

information, contact the network administrator.)

WAN Tab: 4G LTE Panel

From the 4G LTE panel of the WAN tab you can view various 4G LTE information.

1. Log in to the home page.

2. Click Advanced settings ( ).

3. Click WAN > 4G LTE.

Note: 4G LTE information is not available if WAN Mode is “3G Only” or 4G Mode is

“WiMAX Only.” (WAN Mode and 4G Mode are in Advanced settings > WAN > Setup.)

From this window, you can view this 4G LTE information, or perform the following actions:

● Connection Status — This field reflects whether you are connected to 4G LTE.

● Service Type — This field reflects the 4G service type: 4G, 4G Off, power save mode,

or no service.

● RSRP and RSRQ.

RSRP stands for Reference Signal Received Power and reflects the signal strength of

the 4G LTE network.

RSRQ stands for Reference Signal Received Quality and reflects the signal quality of

Device Settings 87

the 4G LTE network. RSRQ is the ratio between the RSRP and the Received Signal

Strength Indicator (RSSI).

● PLMN ID — This information identifies the Public Land Mobile Network that is currently

serving the Sierra Wireless 4G LTE Tri-Fi Hotspot.

● IMSI — The International Mobile Station Identity (IMSI) uniquely identifies a wireless

device within the service provider’s network. The IMSI is also known as MSID by some

service providers.

● Serving Cell — This information identifies the 4G LTE cell that is currently serving the

Sierra Wireless 4G LTE Tri-Fi Hotspot.

● Band — This is the frequency band number for 4G LTE.

● TX Power — This number indicates the transmitter power. A higher number is better.

● Last Error Code — This is the error code for the most recent 4G-related error.

WAN Tab: GPS Panel

From the GPS panel of the WAN tab you can enable GPS and configure GSP settings.

1. Log in to the home page.

2. Click Advanced settings ( ).

3. Click WAN > GPS.

From this window, you can view or adjust these settings, or perform the following actions:

● Enable GPS — To use GPS, and to configure other GPS settings, this check box must

be selected. If the GPS privacy agreement opens, you must accept it before you can use

GPS.

● GPS Mode — This setting determines how often the device should obtain a fix.

 One-time — A single fix is used. Use this option if you’ll be using your device at the

same location.

 Continuous — Fixes are obtained on a regular basis; also known as auto-tracking.

Useful for turn-by-turn (TBT) navigation applications, such as driving directions.

● Get fix now — This button starts a one-time fix (not displayed if GPS Mode is

Continuous or a GPS session is already in progress). If you change the value from

Continuous to One-time, you must click Save before your changes take effect and the

fix becomes possible.

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● Mapping Service — This determines the mapping service (for example, Google Maps

or MapQuest) that displays the GPS results (in a separate browser window).

● Performance Value — This specifies the amount of time the device should wait for a

satellite to be discovered.

 Automatic — The device automatically determines the most appropriate setting to

use.

 Manual — In the input field, enter the number of seconds the device should wait for

a satellite to be discovered. If this time is exceeded, an error is reported.

● Accuracy

 Automatic — The device automatically determines the most appropriate setting to

use.

 Manual — In the input field, enter the number of meters to which the data must be

accurate. Note: If the value is very small (that is, very high accuracy), the fix may fail.

● Fix Rate — The smaller the number, the more up-to-date the location tracking will be, at

the cost of shorter battery life of the device. This setting is available only if GPS Mode is

set to Continuous.

● Metric Units — This specifies whether to use the metric system when displaying the

GPS results (for example, the altitude, speed, HEPE).

● Show GPS Data or Hide GPS Data — This specifies whether the GPS data should be

shown in the lower part of the window.

Wi-Fi Tab

From the Wi-Fi tab you can configure the Wi-Fi network, including Wi-Fi security.

Wi-Fi Tab: Network Panel

Wi-Fi Tab: Security Panel

Wi-Fi Tab: MAC Filter Panel

Wi-Fi Tab: Network Panel

From the Network panel of the Wi-Fi tab you can configure general settings of the Wi-Fi

network.

1. Log in to the home page.

2. Click Advanced settings ( ).

3. Click Wi-Fi > Network.

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From this window, you can view or adjust these settings, or perform the following actions:

● Disable Wi-Fi — This setting specifies when to turn off the Wi-Fi of the device.

 Never — Select this value if you want to make sure the device is always

broadcasting Wi-Fi signals.

 Always — Select this value if you always want to use the device in tethered mode

and you want to make sure the device is never broadcasting any Wi-Fi signals. With

this option, WPS won’t be available. (See Connecting Through WPS.)

 When connected to USB — Only a computer connected through the micro-USB

cable to the device will be able to use it. With this option, WPS won’t be available.

(See Connecting Through WPS.)

● SSID — This is the Wi-Fi network name; it identifies your Wi-Fi network and is visible to

other Wi-Fi-enabled devices. (See SSID (Wi-Fi Network Name).)

● Hostname — This is, in essence, a name you’re giving the device. (See Host Name

(Device Name) and Displaying the Home Page of the Device.)

● Link SSID and Hostname — See Linking the SSID and the Host Name.

● SSID Broadcast — If broadcast is enabled, the wireless network is displayed in the list

of Wi-Fi networks available in the local area. For increased security, set this field to

Disable. You will need to give the SSID to the people who will be accessing your

network; WPS won’t be available.

● Max Number of Users — You can limit the number of Wi-Fi users (maximum of eight)

that can connect to the device. A smaller number improves performance and security.

● Battery or USB Powered (power settings)

 Short Range — This setting improves battery life, at the cost of a shorter Wi-Fi

range.

 Long Range — This setting allows you to use your wireless devices farther from

your Sierra Wireless 4G LTE Tri-Fi Hotspot, at the cost of shorter battery life and the

increased possibility of interference with/from other nearby Wi-Fi devices.

● AC Powered (power settings)

 Short Range — Choose this setting if you have a designated wireless area and you

need to minimize the effect of your network on other networks in the vicinity.

 Long Range — This setting allows you to use your wireless devices farther from

your Sierra Wireless 4G LTE Tri-Fi Hotspot but increases the possibility of

interference with or from nearby wireless networks.

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● Wi-Fi Channel — This is the active channel of the Wi-Fi access point. If your network is

having performance issues (possibly caused by other Wi-Fi networks in the vicinity using

the same channel), try a different Wi-Fi channel.

● RTS Threshold — This setting specifies the smallest packet size, in bytes, for which

RTS/CTS (Request to Send/Clear to Send) handshaking is used. The recommended

value is 2347. Change this value only if you’re experiencing inconsistent data flow. Make

only minor changes to this value.

● Fragmentation Threshold — This setting specifies the largest allowable size, in bytes,

for a packet. If the packet is larger than this, it is fragmented into multiple packet before it

is transmitted. To prevent poor network performance, it’s recommended to keep this

value as large as possible (up to 2346).

● Wi-Fi Power Save Mode — If this field is set to “On,” the Wi-Fi component of the Sierra

Wireless 4G LTE Tri-Fi Hotspot enters power save mode, when possible. If your

computer tends to lose the Wi-Fi connection and stops responding, set this field to “Off.”

● Wi-Fi Age Out Time — This is the amount of time of inactivity (no traffic), after which

the Sierra Wireless 4G LTE Tri-Fi Hotspot drops the connection to a device.

● WMM Support — Wi-Fi Multimedia (WMM) is a standard that defines quality of service

(QoS) in Wi-Fi networks. WMM improves the performance of audio, video and voice

applications transmitted over Wi-Fi.

● List of connected devices — You can display a window that shows connected

computers. A table row may show one or both of these icons:

 —The user of this computer is logged in as administrator.

 —This computer is connected to the device through the micro-USB cable.

Wi-Fi Tab: Security Panel

From the Security panel of the Wi-Fi tab you can configure Wi-Fi security.

1. Log in to the home page.

2. Click Advanced settings ( ).

3. Click Wi-Fi > Security.

From this window, you can set the:

● Security — This specifies the security used by Wi-Fi. (See Wi-Fi Security.)

● Wi-Fi Password — This password is used to connect to the Wi-Fi network. (See Wi-Fi

Password.)

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● Password Reminder — This feature displays the Wi-Fi password on the LCD of the

device. (See “Wi Fi Password Reminder” in Wi-Fi Password.)

● Basic Rate — This setting determines the type of wireless devices that can connect to

your network.

 If you’re certain that all of the Wi-Fi devices used with your device support 802.11g,

then select 802.11g only (this ensures faster Wi-Fi speeds); otherwise, select

802.11b/g/n compatibility or 802.11b/g compatibility.

 If you change this value to 802.11b/g/n compatibility and the specified Wi-Fi

security type is not supported by this value, the security type may change to

WPA/WPA2 Personal.

Wi-Fi Tab: MAC Filter Panel

MAC (Media Access Control) filtering can prevent unauthorized wireless devices from

connecting to your network.

The MAC filter is used to grant (“whitelist”) or block (“blacklist”) wireless devices access to the

Wi-Fi, 3G, and 4G networks. Access is based on the MAC address of each wireless device.

MAC filtering increases security of your network. You can give access to your network, based

on the MAC address of the wireless devices. This makes it harder for a hacker to use a MAC

address to access your network.

To access this panel:

1. Log in to the home page.

2. Click Advanced settings ( ).

3. Click Wi-Fi > MAC Filter.

From this window, you can:

● Turn off MAC filtering (MAC Filter Mode = “No filtering”)

● Display a list of computers that are:

 Allowed to access the network (MAC Filter Mode = “Allow all in list”)

 Not allowed to access the network (MAC Filter Mode = “Block all in list”)

● Add or remove a computer from the lists. (See “Specifying Computers That Can Access

the Network” and “Specifying Computers That Are Not Allowed to Access the Network”

in Allowing or Denying Computers Access to the Network.)

Device Settings 92

● Display a list of computers that are currently connected through Wi-Fi (List of

connected devices). (See Displaying a List of Currently Connected Computers.)

Router Tab Settings

From the Router tab you can enable or disable various features, as well as configure their

settings.

Basic Panel: General

Basic Panel: UPnP (Universal Plug and Play)

Basic Panel: SPI (Stateful Packet Inspection)

LAN Panel: General

LAN Panel: DHCP

LAN Panel: DNS Mode

Port Forward Panel: General

Port Forward Panel: Enabling Port Forwarding

Port Forward Panel: Enabling Port Forwarding for an Application

Port Forward Panel: Disabling Port Forwarding for an Application

Port Trigger Panel: General

Port Trigger Panel: Enabling Port Triggering

Port Trigger Panel: Enabling Port Triggering for Specified Protocols and Ports

Port Trigger Panel: Removing Ports From the Port Triggering List

DMZ Panel: General

DMZ Panel: Enabling DMZ

DMZ Panel: Configuring DMZ

Resetting the Software to Default Settings: General

Resetting the Software to Default Settings: Using the Reset Button

Resetting the Software to Default Settings: Using the Browser Interface

1. Log in to the home page.

2. Click Advanced settings ( ).

Device Settings 93

3. Click Router.

4. Depending on the settings you want to configure, click one of the panels:

 Basic. (See Basic Panel: General.)

 LAN. (See LAN Panel: General.)

 Port Forward — Port forwarding lets you forward incoming traffic to specific ports

and devices (per their local IP address) on your network. (See Port Forward Panel:

General.)

 Port Trigger — You can set the device to monitor outgoing data on specific port

numbers (trigger ports). (See Port Trigger Panel: General.)

 DMZ — You can select one computer to receive all unsolicited incoming

connections. (See DMZ Panel: General.)

Basic Panel: General

You can enable or disable various features of the router component of your device.

To access this panel:

1. Log in to the home page.

2. Click Advanced settings ( ).

3. Click Router > Basic.

From this window, you can enable or disable these features, and perform these actions:

● USB Tethered Networking — To prevent an unauthorized user from using the device

through the micro-USB cable, set this field to Disable. Users will be able to connect only

through Wi-Fi and only after they provide the correct Wi-Fi password (if Wi-Fi security is

enabled).

This setting does not affect the ability to charge the Sierra Wireless 4G LTE Tri-Fi

Hotspot through the micro-USB cable.

● Port Forwarding — Port forwarding lets you forward incoming traffic to specific ports

and devices (per their local IP address) on your network. (See Port Forward Panel:

General.)

● Port Triggering — You can set the device to monitor outgoing data on specific port

numbers (trigger ports). (See Port Trigger Panel: General.)

● DMZ — You can select one computer to receive all unsolicited incoming connections.

(See DMZ Panel: General.)

Device Settings 94

● UPnP (universal plug and play). (See Basic Panel: UPnP (Universal Plug and Play).)

● SPI (stateful packet inspection). (See Basic Panel: SPI (Stateful Packet Inspection).)

● Router Settings Reset. (See Resetting the Software to Default Settings: Using the

Browser Interface.)

Basic Panel: UPnP (Universal Plug and Play)

UPnP provides simple and robust connectivity among consumer electronics, intelligent

appliances, and mobile devices from many different vendors. (For more information, see

upnp.org.)

Note: If UPnP is enabled, there are potential security risks.

Enabling UPnP

Before you can use UPnP, you must enable it.

1. Log in to the home page.

2. Click Advanced settings > Router > Basic.

3. Next to UPnP, select Enable.

Basic Panel: SPI (Stateful Packet Inspection)

SPI, also known as “dynamic packet filtering,” helps to prevent cyberattacks by validating that

the traffic passing through a session conforms to the protocol used for this type of session.

Packets that are not conforming get rejected.

Enabling SPI

Before you can use SPI, you must enable it.

1. Log in to the home page.

2. Click Advanced settings > Router > Basic.

3. Next to SPI, select Enable.

LAN Panel: General

Configure LAN-related settings of the routing hardware.

1. Log in to the home page.

2. Click Advanced settings ( ).

3. Click Router > LAN.

Device Settings 95

From this window, you can view or adjust these settings, or perform the following actions:

● Router IP Address — This is the routing hardware’s IP address on the LAN.

● Subnet Mask — This is the routing hardware’s internal LAN subnet mask.

● Hostname — This is, in essence, a name you’re giving the device. (See Host Name

(Device Name).)

● Link SSID and Hostname — With this feature you only need to remember one name

when selecting the Wi-Fi network, accessing the browser interface, or accessing the

microSD card. (See Linking the SSID and the Host Name.)

● SSID — This is the name of the Wi-Fi network. (See SSID (Wi-Fi Network Name).)

● MTU — This specifies whether optimization is used.

 Auto — Optimization is not used.

 Optimized (recommended setting) — Optimization is used; this may improve data

transmission.

 Manual — Optimization is used; this may improve data transmission. After selecting

the radio button, enter the value to use (1200–1500).

● DHCP Server — This field enables DHCP.

Note: The following settings are displayed only when DHCP is enabled.

● DHCP IP Address Range — This specifies the starting and ending address of the range

of IP addresses available for the device to dynamically (that is, not permanently) assign

to computers connected to it.

● DHCP Lease Time — This is the amount of time, in minutes, a computer can use its

assigned IP address before it is required to renew the lease. After this time is up, the

computer is automatically assigned a new dynamic IP address.

Enter a number between 2 and 10080.

● Max DHCP Clients — This is the number of DHCP addresses that can be assigned and

active at one time. It’s recommended you set this to a number greater than the number

of Wi-Fi users.

● DNS Mode — This specifies how the DNS servers (that the DHCP clients are to

communicate with) are obtained.

 Auto — The DNS server specified by your service provider is used. DNS Relay is

enabled by default.

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 Manual — The routing hardware assigns DHCP clients the DNS servers specified in

the Manual DNS Server #1 and #2 fields.

Use this option to access a DNS server that provides customized addressing or if

you have a local DNS server on your network.

If DNS Relay is disabled, the routing hardware rejects DNS requests targeting the

internal DNS proxy.

● Manual DNS Server #1 and #2 — These are the static IP addresses to use for the DNS

servers (if DNS Mode is Manual); available only if DNS Mode is Manual.

● DNS Relay — If enabled, and if DNS Mode (see above) is Manual, the routing hardware

assigns DHCP clients the DNS servers specified in the Manual DNS Server #1 and #2

fields.

If DNS Relay is set to Disable, the routing hardware rejects DNS requests targeting the

internal DNS proxy.

The DNS Relay field is configurable and displayed only if DNS Mode is Manual. If

DNS Mode is Auto, DNS Relay is enabled by default.

● DHCP Static IP Assignment List — You can assign a permanent IP address to a MAC

address, and view the static IP assignment list. (See “DHCP Static IP Assignment List”

in LAN Panel: DHCP.)

LAN Panel: DHCP

DHCP (Dynamic Host Control Protocol) automatically assigns an IP address to each device on

the network and manages other network configuration information for devices connected to your

network. You do not need to manually configure the IP address on each device that’s on your

network.

The assigned IP addresses are not permanent (as opposed to when using static IP).

Most ISPs (Internet Service Providers) use DHCP.

Normally, you should enable DHCP, in which case you must configure each device on the

network with one of the following:

● TCP/IP settings set to “Obtain an IP address automatically.”

● TCP/IP bound to the Ethernet connection with DHCP.

● If DHCP is disabled, you must configure each device on the network with:

● Fixed (permanent/static) IP address.

● DNS server addresses (provided by your service provider).

Device Settings 97

Enabling DHCP

1. Log in to the home page.

2. Click Advanced settings > Router > LAN.

3. Next to DHCP Server, select Enable.

Configuring DHCP

To configure DHCP settings, DHCP must be enabled (Advanced settings > Router > LAN >

DHCP Server).

You can set the following DHCP settings in Advanced settings > Router > LAN:

● DHCP IP Address Range — This is the starting and ending address of the range of IP

addresses available for the device to dynamically (that is, not permanently) assign to

computers connected to it.

The start address must be 192.168.0.10 or above.

The ending address must be 192.168.0.50 or below.

● DHCP Lease Time — This is the amount of time, in minutes, a computer can use its

assigned IP address before it is required to renew the lease. After this time is up, the

computer is automatically assigned a new dynamic IP address.

Enter a number between 2 and 10080.

● Max DHCP Clients — This is the number of DHCP addresses that can be assigned and

active at one time. It’s recommended you set this to a number greater than the number

of Wi-Fi users.

● DNS Mode — This specifies how the DNS servers (that the DHCP clients are to

communicate with) are obtained. (See LAN Panel: DNS Mode.)

● DHCP Static IP Assignment List — You can assign a permanent (static) IP address to

a device on your network, and view the static IP assignment list. (See “DHCP Static IP

Assignment List”, below.)

DHCP Static IP Assignment List

With DHCP, IP addresses are assigned dynamically; devices typically don’t have a permanent

IP address.

However, in some cases you might want to assign a static (permanent) IP address to a device,

while still using DHCP for the rest of the devices on your network. This is also known as “DHCP

Device Settings 98

reservation.” You might want to do this with, for example, a Web server, FTP server, or media

server.

Viewing the Static IP Assignment List

1. Log in to the home page.

2. Click Advanced settings > Router > LAN.

3. Make sure DHCP is enabled (DHCP Server).

4. Click DHCP Static IP Assignment List.

Assigning an IP Address Based on a MAC Address

1. Follow the above steps to display the DHCP Static IP Assignment List window.

2. In the Hostname field, enter a meaningful description of the device.

3. In the MAC Address field, enter the MAC address of the device. (If you don’t know this

address, see Finding the MAC Address.)

4. In the IP Address field, enter the IP address you want to assign to the device.

5. Select the Enable check box to have the device use the designated IP address.

6. Click Add.

7. Click Save.

Removing an IP Address Based on a MAC Address

1. Click DHCP Static IP Assignment List on the LAN panel of the Router tab.

2. To keep the device information in the list (in case you want to re-enable DHCP for this

MAC address later on), clear the Enable check box.

— or —

To remove the device from the list:

 Click the row that you want to remove. A row of buttons (Delete, OK, Cancel)

appears.

 Click Delete.

LAN Panel: DNS Mode

The DNS Mode setting specifies how the DNS servers (that the DHCP clients are to

communicate with) are obtained.

Device Settings 99

1. Log in to the home page.

2. Click Advanced settings ( ).

3. Click Router > LAN.

4. Set DNS Mode to one of the following:

 Auto — The DNS server specified by your service provider is used. DNS Relay is

enabled by default.

 Manual — The routing hardware assigns DHCP clients the DNS servers specified in

the Manual DNS Server #1 and #2 fields.

Use this option to access a DNS server that provides customized addressing or if

you have a local DNS server on your network.

If DNS Relay is disabled, the routing hardware rejects DNS requests targeting the

internal DNS proxy.

For information on DNS Relay, see LAN Panel: General.

Port Forward Panel: General

Normally, incoming traffic (from the Internet) is blocked. However, port forwarding lets you

forward incoming traffic to specific ports and devices (per their local IP address) on your

network.

For example, you can configure port forwarding so that:

● You can access your Remote Desktop from the Internet (by specifying the WAN [public]

IP address that the device is using).

● Internet users can access a Web, FTP, or email server, or gaming or Internet application

hosted by your computer.

Note: Port forwarding creates a security risk. When not required, port forwarding should be

disabled.

Note: Port forwarding does not apply to normal browsing, file downloading, running most

online games or other applications hosted on the Internet. (Some online games require

port forwarding.)

Before you can use or configure port forwarding, you must enable it, as explained in Port

Forward Panel: Enabling Port Forwarding.

From the Port Forward panel of the Router tab of the Advanced Settings window, you can:

● Enable port forwarding for an application. (See Port Forward Panel: Enabling Port

Forwarding for an Application.)

Device Settings 100

● Remove an application from the port forwarding list. (See Port Forward Panel: Disabling

Port Forwarding for an Application.)

Port Forward Panel: Enabling Port Forwarding

Before you can use or configure Port Forwarding, you must enable it.

1. Log in to the home page.

2. Click Advanced settings > Router > Basic.

3. Next to Port Forwarding, select Enable.

4. Click Save.

Port Forward Panel: Enabling Port Forwarding for an Application

You can enable port forwarding for certain application types.

1. Make sure you’ve enabled port forwarding. (See Port Forward Panel: Enabling Port

Forwarding.)

2. Click Advanced settings > Router > Port Forward.

3. In the last row of the table, click the Application field, and select the application type

from the list.

The values for Start and End ports are automatically filled in.

4. If necessary, change the range of port numbers associated with the application. Traffic

will be allowed (not blocked) if its destination port number is in the specified range.

 In the Start field, enter the number that starts the port range.

 In the End field, enter the number that ends the port range.

If the range consists of only one port, enter the number that you entered in the Start

field.

5. In the Protocol list, click the protocol(s) used for this application (TCP, UDP, or both).

6. In the IP Address field, enter the IP address of the server to be accessed.

7. Make sure Enable is selected.

8. Click Add.

9. Click Save.

Port Forward Panel: Disabling Port Forwarding for an Application

You can disable port forwarding for certain application types.

Device Settings 101

1. Make sure you’ve enabled port forwarding. (See Port Forward Panel: Enabling Port

Forwarding.)

2. Click Advanced settings > Router > Port Forward.

3. To keep the application in the list (in case you want to re-enable port forwarding later

on), clear the Enable check box.

— or —

To remove the application from the list:

 Click the row that you want to remove. A row of buttons (Delete, OK, Cancel)

appears.

 Click Delete.

Port Trigger Panel: General

Some applications require multiple ports open for communication, many of which may be

initiated by a computer on the WAN. Examples of this include video conferencing, VoIP (Internet

telephony), and Internet gaming.

With port triggering, the device monitors outgoing data on specific port numbers (trigger ports).

The device keeps track of the IP address of the computer that sends data on these trigger ports,

so that when incoming data on the forward ports arrives, the device sends the incoming data to

the same computer.

Before you can use or configure port triggering, you must enable it, as explained in Port Trigger

Panel: Enabling Port Triggering.

From the Port Trigger panel of the Router tab of the Advanced Settings window, you can:

● Enable port triggering for specified protocols and ports. (See Port Trigger Panel:

Enabling Port Triggering for Specified Protocols and Ports.)

● Remove protocols and ports from the port triggering list. (See Port Trigger Panel:

Removing Ports From the Port Triggering List.)

Port Trigger Panel: Enabling Port Triggering

Before you can use or configure Port Triggering, you must enable it.

1. Log in to the home page.

2. Click Advanced settings > Router > Basic.

3. Next to Port Triggering, select Enable.

Device Settings 102

Port Trigger Panel: Enabling Port Triggering for Specified

Protocols and Ports

After you’ve enabled port triggering, you can enable it for specified protocols and ports.

1. Make sure you've enabled port triggering. (See Port Trigger Panel: Enabling Port

Triggering.)

2. Click Advanced settings > Router > Port Trigger.

3. In the last row of the table, in the first Protocol list, click the protocol(s) used by the

application for outgoing traffic (to the Internet, sent through the trigger ports).

4. In the Trigger Ports field, enter the port number(s) used to determine that the

application is in use. (That is, specify the port number or range of port numbers that the

application uses for outgoing traffic. Check the user documentation for the application.)

To specify a range of port numbers, separate the start and end port number with a

hyphen.

5. In the second Protocol list, click the protocol(s) used by the application for incoming

traffic (from the Internet).

6. In the Forward Ports field, enter the ports to forward to the computer that triggered the

rule. (That is, specify the port number or range of port numbers that the application uses

for incoming traffic. Check the user documentation for the application.)

7. To specify a range of port numbers, separate the start and end port number with a

hyphen.

8. Make sure Enable is selected.

9. Click Add.

10. Click Save.

Port Trigger Panel: Removing Ports From the Port Triggering List

If you no longer require port triggering on certain ports, you can remove the ports from the port

triggering list.

1. Make sure you’ve enabled port triggering. (See Port Trigger Panel: Enabling Port

Triggering.)

2. Click Advanced settings > Router > Port Trigger.

3. To keep the entry in the list (in case you want to re-enable this entry later on), clear the

Enable check box.

Device Settings 103

— or —

To remove the entry from the list:

 Click the row that you want to remove. A row of buttons (Delete, OK, Cancel)

appears.

 Click Delete.

DMZ Panel: General

DMZ stands for “demilitarized zone.” You can select one computer to receive all unsolicited

incoming connections.

The IP address of the DMZ is the default recipient of incoming packets (from the Internet) that

are not handled by port forwarding rules, port triggering rules, or NAT’d connections:

1. If port forwarding, port triggering, or both are enabled, incoming traffic is routed

according to the port forwarding rules, port triggering rules, or NAT’d connections.

2. If incoming traffic was not routed as a result of the above:

 If DMZ is enabled, then incoming traffic is routed to the computer that uses the IP

address specified by the DMZ settings.

 If DMZ is not enabled, the incoming traffic is blocked.

Note: Putting a computer in the DMZ opens all the ports of that computer, and exposes that

computer to various security risks. Use this option only as a last resort — if possible, use

other options instead (for example, port forwarding or port triggering).

DMZ Panel: Enabling DMZ

Before you can use or configure DMZ, you must enable it.

1. Log in to the home page.

2. Click Advanced settings > Router > Basic.

3. Next to DMZ, select Enable.

4. Click Save.

DMZ Panel: Configuring DMZ

Specify which computer is to receive all unsolicited incoming connections.

1. Make sure you’ve enabled DMZ. (See DMZ Panel: Enabling DMZ.)

2. Click Advanced settings > Router > DMZ.

Device Settings 104

3. Specify the computer that you want exposed to the Internet: in the Destination

IP Address field, enter the IP address of the computer. (If you don’t know how to find

the IP address, see Finding the IP Address.)

4. In the Source IP Address section, specify what incoming traffic (not handled by port

forwarding, port triggering, or NAT) to forward to this computer.

To forward all incoming traffic, click Any.

— or —

To forward incoming traffic from certain IP addresses:

 Click Restriction.

 In the two additional fields that are displayed, enter the start and end IP addresses of

a range.

5. Using the DHCP Static IP Assignment List, assign an IP address based on the MAC

address of the computer that is in the DMZ. (See “Assigning an IP Address Based on a

MAC Address” in LAN Panel: DHCP.)

— or —

On the computer that is in the DMZ, disable DHCP, and manually assign the IP address,

gateway, and DNS server.

Resetting the Software to Default Setting: General

In some cases you will need to reset the software to default settings.

WARNING: If you reset the software to default settings:

• You must go through the device setup, as if you've just purchased the device.

(See Device Setup.)

• Any changes you’ve made to the settings are lost.

Your 3G and 4G account information is not affected; after reset, the device

remains provisioned for service.

You’ll need to reset the software to default settings if:

● You’ve forgotten the administrator password.

● You’ve changed the DHCP settings such that the device is inoperable (for example,

there’s no communication with the device).

You have two options to initiate the reset:

Device Settings 105

● Through the software. (See Resetting the Software to Default Settings: Using the

Browser Interface.)

● Through the reset button on the device. (See Resetting the Software to Default Settings:

Using the Reset Button.)

Resetting the Software to Default Settings: Using the Reset

Button

You can reset the software to default settings from the device itself, without having to use the

browser interface.

1. Using slight finger pressure, slide the battery compartment cover towards you to remove

it.

2. Locate the small hole labeled “RESET” (near the micro-USB port). The reset button is

inside this hole.

3. Insert a thin object (for example, the end of a paper clip) into the hole, and press down

for five or more seconds.

Device Settings 106

4. Replace the battery compartment cover.

5. Check the device LCD. If it displays “Reset to factory defaults? Press to accept,”

press the power button on the device.

6. Follow the instructions on the device LCD.

Resetting the Software to Default Settings: Using the Browser

Interface

It’s easy to reset the software to default settings through the browser interface.

WARNING: If you reset the software to default settings:

• You must go through the device setup, as if you've just purchased the device.

(See Device Setup.)

• Any changes you’ve made to the settings are lost.

Your 3G and 4G account information is not affected; after reset, the device

remains provisioned for service.

1. Log in to the home page.

2. Click Advanced settings > Router > Basic.

3. Click Router Settings Reset.

4. Check the device LCD. If it displays “Reset to factory defaults? Press to accept,”

press the power button on the device.

5. Follow the instructions on the device LCD.

Exporting and Importing Settings

These features let you, for example, save the current configuration, make some changes and

test them, and then restore the original configuration.

Exporting Settings

Device Settings 107

Importing Settings

Exporting Settings

Settings include configuration information for the device, network, and browser interface.

You can, for example, save the current configuration, then make some changes and test them.

You can then use the Import button to restore (load) the saved configuration.

To export the settings to a text file:

1. Log in to the home page.

2. Click Advanced settings > Device > Basic.

3. Click Export.

Importing Settings

This feature lets you restore a saved configuration.

1. Log in to the home page.

2. Click Advanced settings > Device > Basic.

3. Browse to and click the file with the saved settings.

4. Click Import.

Note: Your device may reset, and you may need to reconnect to Wi-Fi and the Internet. (See

How Do I Connect to Wi-Fi? and Launching Your Network Connection.)

Device Logs

Learn how to configure settings related to the logging of events, export and clear logs.

Connection History

System Events

Setting the Method Used for Time Acquisition

Connection History

The connection history shows the time of connections to and disconnections from the Internet.

Note: The connection history does not log the amount of data transferred. In the Internet

Connection Information window, you can view information on the current billing cycle

and lifetime of the device. (See Internet Connection Information.)

Device Settings 108

Enabling and Disabling Logging of Connects and Disconnects

1. Log in to the home page.

2. Click Advanced settings > Device > Log.

3. In the Connect/Disconnect section, select Enable or Disable.

4. Click Save.

Exporting the Connection History

1. Log in to the home page.

2. Click Advanced settings > Device > Log.

3. Make sure Connect/Disconnect is set to Enable.

4. Click Export.

Clearing the Connection History

1. Log in to the home page.

2. Click Advanced settings > Device > Log.

3. In the Connect/disconnect section, click Clear log.

System Events

You can enable or disable, as a group, the logging of the several kinds of system events.

● Software update available

● Network update available

● Primary WAN failover

● Primary WAN switchback

● Unexpected data connection loss

● Changes to miscellaneous settings

The following system events are always logged:

● Intrusion alerts

● Unexpected power loss

● Critical battery

Device Settings 109

● Critical temperature

● Routing hardware settings reset

● Firmware update

Enabling and Disabling Logging of System Events

1. Log in to the home page.

2. Click Advanced settings > Device > Log.

3. In the Verbose System Event Logging section, select Enable or Disable.

4. Click Save.

Note: Certain events are always logged. (See System Events.)

Exporting System Events

1. Log in to the home page.

2. Click Advanced settings > Device > Log.

3. Make sure Verbose System Event Logging is set to Enable.

4. Click Export.

Clearing the System Events Log

1. Log in to the home page.

2. Click Advanced settings > Device > Log.

3. Make sure Verbose System Event Logging is set to Enable.

4. Click Clear log.

Setting the Method Used for Time Acquisition

Time information is stored in the connection history log and system events log.

To set the method used for obtaining the time:

1. Log in to the home page.

2. Click Advanced settings > Device > Log.

3. Select the 3G or the NTP check box.

 3G — Time information is obtained from the 3G (CDMA) network; this is more

accurate than NTP, but requires 3G coverage.

Device Settings 110

 NTP — The device’s clock is synchronized to a Network Time Protocol server on the

Internet; not as accurate as when using the 3G setting, but doesn’t require 3G

coverage. Use this setting if you have 4G or 4G LTE but no 3G coverage.

Configuring the Wi-Fi Network 111

Configuring the Wi-Fi Network

Learn how to configure the Wi-Fi network, including its security and range.

SSID (Wi-Fi Network Name)

Wi-Fi Security

Host Name (Device Name)

Setting the Maximum Number of Wi-Fi Users

Wi-Fi Channel

Disabling Wi-Fi When Connected Through USB

You can configure basic settings of the Wi-Fi network through the setup pages. To display the

setup pages:

1. Make sure you’re logged in to the home page.

2. Click Admin Setup ( ).

For more information, see “Changing the Password and Settings” in Device Setup.

You can configure basic and advanced settings of the Wi-Fi network through the Advanced

Settings window. To display the Advanced Settings window:

1. Log in to the home page.

2. Click Advanced settings ( ).

3. Click Wi-Fi > Network.

For more information, see Wi-Fi Tab: Network Panel.

See also SD Card Error.

3G Activation Failed

See “Activating Your Device Through the “3G Activation Required” Alert” in Activating Your

Device.

Connecting to 3G/4G

If the device LCD displays “Connecting to 3G/4G”, go through the following steps.

1. Check the signal strength. If it is weak, try the tips in Improving Signal Strength.

2. Try a different Connection Preferences setting. (See Mobile Broadband Information and

Settings.)

3. Turn the device off and on. (See “Turning Your Device Off” and “Turning Your Device

On” in Turning Your Device On and Off.)

4. Update the 3G profile: click Advanced settings > WAN > Setup > Update 3G Profile.

5. If you’re still unable to connect to 3G or 4G, contact your service provider.

Troubleshooting 147

Connection Error

If the device LCD displays “Connection Error”, go through the following steps.

1. Log in to the home page.

2. Click Advanced settings ( ).

3. Click WAN > Setup > Update 3G Profile.

4. If an error message and number are displayed on the LCD after the update:

 Note the information.

 Check the table in Connection Errors.

 Contact your service provider.

Device Activation Required

See “Activating Your Device Through the “3G Activation Required” Alert” in Activating Your

Device.

Searching for Network

The LCD displays this message until a 3G or 4G network is acquired.

If this message persists, see the tips in Cannot Connect to the 3G or 4G Network.

Update Failed

If this message appears on the device LCD or in the Software Update Available alert window

(after you’ve attempted the update), go through the following steps:

1. Make sure your device is connected to the AC charger or computer through the

micro-USB cable.

Note: If you’ll be using USB for data transfer (and not just for charging the device), you must

install the device driver. (See Making a Tethered Connection.)

2. Retry the update.

3. If the “Update failed” message is still displayed, contact your service provider.

Cannot Connect to Wi-Fi

If your computer cannot connect to the Wi-Fi network of the Sierra Wireless 4G LTE Tri-Fi

Hotspot, there are several things you should check.

Make sure that:

Troubleshooting 148

● The maximum number of Wi-Fi users has not been reached. (To determine the number

of connected Wi-Fi users and set the maximum, see Wi-Fi Users Information and

Settings.)

● You’re connecting to the correct Wi-Fi network (SSID), and you’re using the correct Wi-

Fi password. If the Wi-Fi Password Reminder feature is enabled, you can use it to

display the SSID and Wi-Fi password on the device LCD. (See “Wi-Fi Password

Reminder” in Wi-Fi Password.)

● Nobody has changed the name or password of the Wi-Fi network. If the Wi-Fi Password

Reminder feature is enabled, you can use it to display the SSID and Wi-Fi password on

the device LCD. (See “Wi-Fi Password Reminder” in Wi-Fi Password.)

● Nobody is connected through the micro-USB cable when When connected to USB is

selected (for Advanced settings > Wi-Fi > Network > Disable Wi-Fi).

● Always is not selected (for Advanced settings > Wi-Fi > Network > Disable Wi-Fi).

● Your computer supports the type of Wi-Fi security that the network is set to use.

Note: All the devices used with the Sierra Wireless 4G LTE Tri-Fi Hotspot must support the

selected security type.

● Your computer supports Wi-Fi 802.11g (if Basic Rate is set, in Advanced settings >

Wi-Fi > Security, to 802.11g only).

● Your computer has not been blocked through MAC filtering. (See “Specifying Computers

That Are Not Allowed to Access the Network” in Allowing or Denying Computers Access

to the Network.)

Tip: If some settings are preventing you from connecting to Wi-Fi, connect to the device

through the micro-USB cable, and then change the settings. (See Connecting Through

USB.)

WPS-Related Messages

Use this section to look up a specific WPS-related message and find out what steps to take.

WPS Failed. WPS could not add the device to the network

WPS Not Available. WPS feature not enabled

WPS Not Available. SSID Broadcast disabled

WPS Not Available. Wi-Fi currently disabled

WPS Not Available. WEP or WPA security not allowed

WPS Not Available. Max connected devices

Troubleshooting 149

WPS Not Available. MAC Filter list empty

WPS PIN Chksum Error

WPS PIN Mismatch. The PIN used did not match the PIN of the device

WPS Timeout. The WPS session was terminated. Press WPS button to try again

WPS Multiple Sessions Error

WPS Failed. WPS could not add the device to the network

If the LCD of your Sierra Wireless 4G LTE Tri-Fi Hotspot displays this message, the device you

are trying to connect may not be WPS-enabled. Use the manual method to connect the W-Fi

device to your Wi-Fi network, as described in Manually Entering the Wi-Fi information.

WPS Not Available. WPS feature not enabled

If the LCD of your Sierra Wireless 4G LTE Tri-Fi Hotspot displays this message, go through the

following steps.

1. Click WPS (below the Virtual Device).

2. In the WPS Setup window, select Enable.

3. Click Save.

4. Retry the WPS process.

WPS Not Available. SSID Broadcast disabled

If the LCD of your Sierra Wireless 4G LTE Tri-Fi Hotspot displays this message, go through the

following steps.

1. Click Advanced settings ( ).

2. Click Wi-Fi > Network.

3. Set SSID Broadcast to Enable.

4. Click Save.

5. Retry the WPS process.

6. After you’ve finished using WPS, for security reasons it’s recommended you change

SSID Broadcast back to Disable.

WPS Not Available. Wi-Fi currently disabled

If the LCD of your Sierra Wireless 4G LTE Tri-Fi Hotspot displays this message, go through the

following steps.

Troubleshooting 150

1. Click Advanced settings ( ).

2. Click Wi-Fi > Network.

3. Set Disable Wi-Fi to Never.

4. Click Save.

5. Retry the WPS process.

WPS Not Available. WEP or WPA security not allowed

If the LCD of your Sierra Wireless 4G LTE Tri-Fi Hotspot displays this message, go through the

following steps.

1. Click Advanced settings ( ).

2. Click Wi-Fi > Security.

3. Select either a WPA2 Personal option (including WPA/WPA2 Personal) or (not

recommended) no security.

4. Click Save.

5. Retry the WPS process.

WPS Not Available. Max connected devices

If the LCD of your Sierra Wireless 4G LTE Tri-Fi Hotspot displays this message, go through the

following steps.

1. Disconnect one of the devices that is currently connected through Wi-Fi.

2. Retry the WPS process.

WPS Not Available. MAC Filter list empty

This message occurs when you try WPS while MAC filter mode is “Allow all in list”, but no

computers have been added to the list.

Do one of the following:

► Add one or more computers to the list of computers that can access the network.

(See “Specifying Computers That Can Access the Network” in Allowing or Denying

Computers Access to the Network.)

— or —

► Turn off MAC filtering. (See Wi-Fi Tab: MAC Filter Panel.)

Troubleshooting 151

WPS PIN Chksum Error

This message may occur when the PIN that you’ve entered (after having selected Use PIN

method) is incorrect. Make sure you have the correct PIN for the device you’re adding to the

network.

WPS PIN Mismatch. The PIN used did not match the PIN of the

device

This message may occur when the PIN that you’ve entered (after having selected Use PIN

method) is incorrect. Make sure you have the correct PIN for the device you’re adding to the

network.

WPS Timeout. The WPS session was terminated. Press WPS

button to try again

WPS did not start in the expected time. Make sure you start WPS on both the wireless device

and the Sierra Wireless 4G LTE Tri-Fi Hotspot. (See Connecting Through WPS.)

WPS Multiple Sessions Error

This message occurs when more than one WPS session is in progress.

Note: For security reasons, only one device is allowed to join, through the PBC (Push Button

Configuration) method, the network at a time. If the Sierra Wireless 4G LTE Tri-Fi

Hotspot detects simultaneous PBC connection requests from multiple devices in the past

two minutes, it blocks PBC.

If you’re using WPS to add more than one device to your network, finish adding one device

before you add the next one.

Cannot Connect Through USB

If your computer cannot connect to the Sierra Wireless 4G LTE Tri-Fi Hotspot through the

micro-USB cable, go through the following steps.

1. Make sure that you've installed the device driver, as described in Making a Tethered

Connection.

2. Connect to the Sierra Wireless 4G LTE Tri-Fi Hotspot through Wi-Fi.

3. Make sure that USB Tethered Networking is set, in Advanced settings > Router >

Basic, to Enable.

4. Restart the device.

Troubleshooting 152

Cannot Display the Home Page

Your Web browser may display an error message when you try to display the home page. The

error message depends on your Web browser.

● “Could not connect to remote server” (Opera)

● “Internet Explorer cannot display the webpage” (Internet Explorer)

● “Oops! This link appears to be broken” (Google Chrome)

● “Safari can’t open the page” (Safari)

● “The connection has timed out” (FireFox)

Check the following:

● The device is turned on. (See “Turning Your Device On” in Turning Your Device On and

Off.)

● You have established a connection to the device (through Wi-Fi or through the

micro-USB cable).

● Make sure you’re typing the correct address in the Web browser.

 Try http://<SSID>, where <SSID> is as displayed on the device LCD. (See LCD

Information Screens.)

 If the home page is still not displayed, try http://192.168.0.1 or, if you’re using

custom routing settings, replace “192.168.0.1” with the appropriate IP address.

● The Web browser is a recent version, and Java-enabled. The following are

recommended:

 Internet Explorer (version 6.0 or higher)

 Mozilla Firefox (version 2.0 or higher)

 Google Chrome (version 2.0.172.28 or higher)

 Apple Safari (version 2.0 or higher)

 Opera version 9.64

● If your computer has other adapters (for example, Ethernet) connected to other

networks, disable or remove them from your computer.

● If Internet security software is running on your computer, disable it and see whether the

error message still occurs. Some firewall software may block access to the home page.

Troubleshooting 153

● If DHCP is enabled on the device, make sure DHCP is enabled on your computer. (See

LAN Panel: DHCP.)

● Check your Web browser settings.

 Open the Control Panel in Windows.

 Double-click Internet Options.

 From the Security tab, restore the default settings.

 From the Connections tab, select Never dial a connection.

 From the Advanced tab, restore the default settings.

 Close and reopen your Web browser.

● Disconnect the device from your computer (if you’re using the micro-USB cable).

Remove the battery from the device. Reinsert the battery.

If, after checking all of the above, you still cannot display the home page, consider resetting the

software to default settings. (See Resetting the Software to Default Settings: General.)

Cannot Connect to the 3G or 4G Network

If this message is displayed, go through the following steps.

● Make sure your computer is connected to the device (through the micro-USB cable or

Wi-Fi). (See How Do I Connect to Wi-Fi? or Making a Tethered Connection.)

● Make sure you’re in 4G, 4G LTE, or 3G coverage.

● Try the tips in Improving Signal Strength.

● Check the WAN Mode setting (Advanced settings > WAN > Setup). For example, if it’s

set to 4G Only, you won’t be able to connect if you don’t have 4G or 4G LTE coverage.

● If you’re roaming on 3G, make sure that 3G roaming is enabled. (In the Roaming

Information window, select Allow 3G Roaming.)

Note: Roaming charges may apply.

● If you’re roaming internationally, make sure that Allow 3G international access is

selected (on the Roaming Information window).

● Check whether 4G is in power save mode — the LCD of the device displays “Power

Save Mode. 4G Network not found.” If this is the case, press the power button on

the device or click the Scan for 4G button in the Signal Quality window.

Troubleshooting 154

● Check with your service provider — a network or account problem may be preventing

your device from obtaining service.

The Device Seems to Have Stopped Charging

If the “About...” LCD information screen shows “chrg paused” or the text after the battery icon

(on the home page) includes “Charging paused,” see What Do I Do if the Home Page Displays

“Charging paused”?

(For more information on the LCD information screens, see LCD Information Screens.)

Location Services Aren’t Working or Don’t Seem to

Be Available

Make sure that GPS is enabled. (See Enabling GPS.)

For best results, minimize the number of obstructions between your device and the GPS

satellites.

GPS Fix Not Available

Make sure you have a clear view of the sky; if you’re in a forested area, or in or near tall

buildings, move to another location.

To retry a fix, click Retry Now. Otherwise, click Cancel.

Cannot Check for Updates

Make sure your device is connected to the AC charger or computer through the micro-USB

cable.

Note: If you’ll be using USB for data transfer (and not just for charging the device), you must

install the device driver. (See Making a Tethered Connection.)

Sounds Are Enabled, but the Device Doesn’t

Generate Any Sounds

Check that sounds are not turned off through the mute switch on the device. (See “Mute Switch”

in Other Buttons and Switches.)

Technical Specifications 155

Technical Specifications

This section lists the electrical, radio frequency, and other parameters of the device for those

who require technical information.

LED Operation

Radio Frequency and Electrical Specifications

Software Specifications

Environmental Specifications

Mechanical Specifications

LED Operation

See Using the Power Button to Determine the Device State.

Radio Frequency and Electrical Specifications

This section lists the radio frequency and electrical parameters of the device.

Item

Description

Approvals

FCC

Battery

Size: 3600 mAh

Duration for full charge:

AC charger: 1.5 hours

PC USB cable: 3.6 hours

Charge life:

4 hours under standard use

3 hours of continuous use

Current

Maximum: 1000 mA

Standby current:

48 mA (1xEV-DO/IS2000 hybrid mode)

48 mA (LTE)

48 mA (WiMAX)

Transmit

PCS: 1850 to 1910 MHz

Cellular: 824 to 849 MHz

LTE: 1910 to 1915 MHz

WiMAX: 2495 to 2690 MHz

Receive

PCS: 1930 to 1990 MHz

Cellular: 869 to 894 MHz

LTE: 1990 to 1995 MHz

Technical Specifications 156

WiMAX: 2495 to 2690 MHz

GPS: 1575.42 MHz

Software Specifications

This section lists the specifications that the device supports.

Item

Description

CDMA (3G) specification

IS-2000 Release 0

Data service

IS-707A

LTE (4G) specification

3GPP Release 9

WiMAX (4G) specification

IEEE 802.16e-2005

Wi-Fi specification

IEEE 802.11b

IEEE 802.11g

IEEE 802.11n

Wi-Fi security and

encryption protocols

WEP Open & Shared

WEP-64

WEP-128

WPA-Personal TKIP & AES (Pre-Shared Key or WPA-PSK)

WPA2-Personal TKIP & AES (WPA2-PSK)

WPA+WPA2-Personal (WPA+WPA2 PSK)

WPS

Wi-Fi Simple Configuration 2.0 (WSC 2.0) based Wi-Fi

Protected Setup (WPS)

SMS (IS-637)

Not supported

FAX

Not supported

IOTA

Supported

OTASP (IS-683A, IS-683B,

IS-683C)

Supported

OTAPA

Supported

PRL (Preferred Roaming

List)

Supported

Authentication

Supported

Voice

Not supported

NAM

Single

Position Location

Standalone

TTY/Accessibility

Not supported

Mobile IP

Supported

Network protocols

(routing hardware)

TCP, UDP, ARP, RARP, ICMP

Technical Specifications 157

VPN

Pass-through of the following VPN types:

PPTP

IPSec

Tunneling of multiple VPN sessions simultaneously is

supported.

Environmental Specifications

This section describes the environmental conditions that the device can be used in.

Item

Description

Operating temperature

32 to 95°F

Storage temperature

-4 to +140°F

Humidity

90% at +140°F

Drop

1.5 m (approx. 59") on granite

Mechanical Specifications

This section describes the dimensions and physical features of your device.

Item

Description

Dimensions (W x L x H)

3.84" x 2.25" x 0.95"

Power button

Supported

Headset jack

Not supported

LED

White

Safety Information 158

Safety Information

Read important safety information about your device.

Important Notice

Safety and Hazards

Important Notice

Due to the nature of wireless communications, transmission and reception of data can never be

guaranteed. Data may be delayed, corrupted (i.e., have errors) or be totally lost. Although

significant delays or losses of data are rare when wireless devices such as the Sierra Wireless

4G LTE Tri-Fi Hotspot are used in a normal manner with a well-constructed network, the device

should not be used in situations where failure to transmit or receive data could result in damage

of any kind to the user or any other party, including but not limited to personal injury, death, or

loss of property. Sierra Wireless accepts no responsibility for damages of any kind resulting

from delays or errors in data transmitted or received using the device, or for failure of the device

to transmit or receive such data.

Safety and Hazards

Do not operate your device under the following conditions.

● In areas where blasting is in progress

● Where explosive atmospheres may be present

● Near medical equipment

● Near life support equipment, or any equipment that may be susceptible to any form of

radio interference.

In such areas, your device MUST BE POWERED OFF. The device can transmit signals that

could interfere with this equipment.

Do not operate the device in any aircraft, whether the aircraft is on the ground or in flight. In

aircraft, the device MUST BE POWERED OFF. When operating, the device can transmit signals

that could interfere with various onboard systems.

Note: Some airlines may permit the use of cellular phones while the aircraft is on the ground

and the door is open. The device may be used at this time.

The driver or operator of any vehicle should not operate the device while in control of a vehicle.

Doing so will detract from the driver or operator’s control and operation of that vehicle. In some

jurisdictions, operating such communications devices while in control of a vehicle is an offense.

Safety Information 159

Proper Battery Use and Disposal

Follow these guidelines to ensure safe and responsible battery use.

● Do not open, disassemble, puncture, crush, bend, or shred.

● Do not expose to water or other liquids, fire, explosion, or other hazards.

● Use the battery only in the Sierra Wireless 4G LTE Tri-Fi Hotspot.

● If using with a charger, use only the AC charger supplied with the device.

● Do not short circuit the battery.

● When replacing a battery, use the same model of battery that was supplied with the

device.

● Follow local regulations when disposing of a used battery.

● Avoid dropping the device or the battery. If dropped and you suspect damage, take it to

a service center for inspection.

Note: Improper battery use may result in a fire, explosion, or other hazard.

Regulatory Notices 160

Regulatory Notices

This section contains regulatory information for your device.

The design of the Sierra Wireless 4G LTE Tri-Fi Hotspot complies with U.S. Federal

Communications Commission (FCC) guidelines respecting safety levels of radio frequency (RF)

exposure for mobile devices, which in turn are consistent with the following safety standards

previously set by U.S. and international standards bodies:

● ANSI / IEEE C95.1-1999, IEEE Standard for Safety Levels with Respect to Human

Exposure to Radio Frequency Electromagnetic Fields, 3kHz to 300 GHz

● National Council on Radiation Protection and Measurements (NCRP) Report 86, 1986,

Biological Effects and Exposure Criteria for Radio Frequency Electromagnetic

Fields

● International Commission on Non-Ionising Radiation Protection (ICNIRP) 1998,

Guidelines for limiting exposure to time-varying electric, magnetic, and

electromagnetic fields (up to 300 GHz)

FCC ID: N7NAC803S.

RF Exposure - The Sierra Wireless 4G LTE Tri-Fi Hotspot has been tested for compliance with

FCC RF exposure limits in a portable configuration. At least 1.0 cm of separation distance

between the Sierra Wireless 4G LTE Tri-Fi Hotspot and the user’s body must be maintained at

all times. This device must not be used with any other antenna or transmitter that has not been

approved to operate in conjunction with this device.

WARNING (EMI) - United States FCC Information - This equipment has been tested and

found to comply with the limits for a Class B computing device peripheral, pursuant to Part 15 of

the FCC rules. These limits are designed to provide reasonable protection against harmful

interference in a residential installation.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed

and used in accordance with the instructions, may cause harmful interference to radio

communications. However, there is no guarantee that interference will not occur in a particular

installation.

If this equipment does cause harmful interference to radio or television reception, which can be

determined by turning the equipment off and on, the user is encouraged to try to correct the

interference by one or more of the following measures:

● Reorient or relocate the receiving antenna.

● Increase the separation between the equipment and receiver.

Regulatory Notices 161

● Connect the equipment into an outlet on a circuit different from that to which the receiver

is connected.

● Consult the dealer or an experienced radio/TV technician for help.

CAUTION: Any changes or modifications not expressly approved by Sierra Wireless could void

the user’s authority to operate the equipment.

This device complies with Parts 15, 24, and 27 of the FCC Rules. Operation is subject to the

following two conditions: (1) This device may not cause harmful interference, and (2) this device

must accept any interference received, including interference that may cause undesired

operation.

Legal 162

Legal

This section contains important license and legal information.

Patents

Licenses

Trademarks

Limitation of Liability

Additional Information and Updates

Patents

This product may contain technology developed by or for Sierra Wireless Inc.

This product includes technology licensed from QUALCOMM® 3G.

This product is manufactured or sold by Sierra Wireless Inc. or its affiliates under one or more

patents licensed from InterDigital Group.

Licenses

A large amount of the source code to this product is available under licenses which are both

free and open source. Most is available under the GNU General Public License.

The remainder of the open source software which is not under the GPL is available under one of

a variety of more permissive licenses. Those that require reproduction of the license text in the

distribution are listed in the sections that follow (starting with iPerf License).

GNU General Public License

iPerf License

miniupnpd License

OpenSSL License

Original SSLeay License

PPPD License

PPPStats License

PPPDump License

Legal 163

SSH2 License

UUID License

Zlib License

GNU General Public License

Version 2, June 1991

02110-1301 USA

Everyone is permitted to copy and distribute verbatim copies of this license document, but

changing it is not allowed.

Preamble

The licenses for most software are designed to take away your freedom to share and change it.

By contrast, the GNU General Public License is intended to guarantee your freedom to share

and change free software--to make sure the software is free for all its users. This General Public

License applies to most of the Free Software Foundation's software and to any other program

whose authors commit to using it. (Some other Free Software Foundation software is covered

by the GNU Library General Public License instead.) You can apply it to your programs, too.

When we speak of free software, we are referring to freedom, not price. Our General Public

Licenses are designed to make sure that you have the freedom to distribute copies of free

software (and charge for this service if you wish), that you receive source code or can get it if

you want it, that you can change the software or use pieces of it in new free programs; and that

you know you can do these things.

To protect your rights, we need to make restrictions that forbid anyone to deny you these rights

or to ask you to surrender the rights. These restrictions translate to certain responsibilities for

you if you distribute copies of the software, or if you modify it.

For example, if you distribute copies of such a program, whether gratis or for a fee, you must

give the recipients all the rights that you have. You must make sure that they, too, receive or

can get the source code. And you must show them these terms so they know their rights.

We protect your rights with two steps: (1) copyright the software, and (2) offer you this license

which gives you legal permission to copy, distribute and/or modify the software.

Also, for each author’s protection and ours, we want to make certain that everyone understands

that there is no warranty for this free software. If the software is modified by someone else and

passed on, we want its recipients to know that what they have is not the original, so that any

problems introduced by others will not reflect on the original authors' reputations.

Finally, any free program is threatened constantly by software patents. We wish to avoid the

danger that redistributors of a free program will individually obtain patent licenses, in effect

Legal 164

making the program proprietary. To prevent this, we have made it clear that any patent must be

licensed for everyone's free use or not licensed at all.

The precise terms and conditions for copying, distribution and modification follow.

GNU GENERAL PUBLIC LICENSE

TERMS AND CONDITIONS FOR COPYING, DISTRIBUTION AND MODIFICATION

0. This License applies to any program or other work which contains a notice placed by the

The “Program”, below, refers to any such program or work, and a “work based on the Program”

means either the Program or any derivative work under copyright law: that is to say, a work

containing the Program or a portion of it, either verbatim or with modifications and/or translated

into another language. (Hereinafter, translation is included without limitation in the term

“modification”.) Each licensee is addressed as “you”.

Activities other than copying, distribution and modification are not covered by this License; they

are outside its scope. The act of running the Program is not restricted, and the output from the

Program is covered only if its contents constitute a work based on the Program (independent of

having been made by running the Program). Whether that is true depends on what the Program

does.

1. You may copy and distribute verbatim copies of the Program’s source code as you receive it,

in any medium, provided that you conspicuously and appropriately publish on each copy an

appropriate copyright notice and disclaimer of warranty; keep intact all the notices that refer to

this License and to the absence of any warranty; and give any other recipients of the Program a

copy of this License along with the Program.

You may charge a fee for the physical act of transferring a copy, and you may at your option

offer warranty protection in exchange for a fee.

2. You may modify your copy or copies of the Program or any portion of it, thus forming a work

based on the Program, and copy and distribute such modifications or work under the terms of

Section 1 above, provided that you also meet all of these conditions: a) You must cause the

modified files to carry prominent notices stating that you changed the files and the date of any

change. b) You must cause any work that you distribute or publish, that in whole or in part

contains or is derived from the Program or any part thereof, to be licensed as a whole at no

charge to all third parties under the terms of this License. c) If the modified program normally

reads commands interactively when run, you must cause it, when started running for such

interactive use in the most ordinary way, to print or display an announcement including an

appropriate copyright notice and a notice that there is no warranty (or else, saying that you

provide a warranty) and that users may redistribute the program under these conditions, and

telling the user how to view a copy of this License. (Exception: if the Program itself is interactive

but does not normally print such an announcement, your work based on the Program is not

required to print an announcement.)

Legal 165

These requirements apply to the modified work as a whole. If identifiable sections of that work

are not derived from the Program, and can be reasonably considered independent and separate

works in themselves, then this License, and its terms, do not apply to those sections when you

distribute them as separate works. But when you distribute the same sections as part of a whole

which is a work based on the Program, the distribution of the whole must be on the terms of this

License, whose permissions for other licensees extend to the entire whole, and thus to each

and every part regardless of who wrote it.

Thus, it is not the intent of this section to claim rights or contest your rights to work written

entirely by you; rather, the intent is to exercise the right to control the distribution of derivative or

collective works based on the Program.

In addition, mere aggregation of another work not based on the Program with the Program (or

with a work based on the Program) on a volume of a storage or distribution medium does not

bring the other work under the scope of this License.

3. You may copy and distribute the Program (or a work based on it, under Section 2) in object

code or executable form under the terms of Sections 1 and 2 above provided that you also do

one of the following: a) Accompany it with the complete corresponding machine-readable

source code, which must be distributed under the terms of Sections 1 and 2 above on a medium

customarily used for software interchange; or, b) Accompany it with a written offer, valid for at

least three years, to give any third party, for a charge no more than your cost of physically

performing source distribution, a complete machine-readable copy of the corresponding source

code, to be distributed under the terms of Sections 1 and 2 above on a medium customarily

used for software interchange; or, c) Accompany it with the information you received as to the

offer to distribute corresponding source code. (This alternative is allowed only for

noncommercial distribution and only if you received the program in object code or executable

form with such an offer, in accord with Subsection b above.)

The source code for a work means the preferred form of the work for making modifications to it.

For an executable work, complete source code means all the source code for all modules it

contains, plus any associated interface definition files, plus the scripts used to control

compilation and installation of the executable. However, as a special exception, the source code

distributed need not include anything that is normally distributed (in either source or binary form)

with the major components (compiler, kernel, and so on) of the operating system on which the

executable runs, unless that component itself accompanies the executable.

If distribution of executable or object code is made by offering access to copy from a designated

place, then offering equivalent access to copy the source code from the same place counts as

distribution of the source code, even though third parties are not compelled to copy the source

along with the object code.

4. You may not copy, modify, sublicense, or distribute the Program except as expressly

provided under this License. Any attempt otherwise to copy, modify, sublicense or distribute the

Program is void, and will automatically terminate your rights under this License. However,

Legal 166

parties who have received copies, or rights, from you under this License will not have their

licenses terminated so long as such parties remain in full compliance.

5. You are not required to accept this License, since you have not signed it. However, nothing

else grants you permission to modify or distribute the Program or its derivative works. These

actions are prohibited by law if you do not accept this License. Therefore, by modifying or

distributing the Program (or any work based on the Program), you indicate your acceptance of

this License to do so, and all its terms and conditions for copying, distributing or modifying the

Program or works based on it.

6. Each time you redistribute the Program (or any work based on the Program), the recipient

automatically receives a license from the original licensor to copy, distribute or modify the

Program subject to these terms and conditions. You may not impose any further restrictions on

the recipients' exercise of the rights granted herein. You are not responsible for enforcing

compliance by third parties to this License.

7. If, as a consequence of a court judgment or allegation of patent infringement or for any other

reason (not limited to patent issues), conditions are imposed on you (whether by court order,

agreement or otherwise) that contradict the conditions of this License, they do not excuse you

from the conditions of this License. If you cannot distribute so as to satisfy simultaneously your

obligations under this License and any other pertinent obligations, then as a consequence you

may not distribute the Program at all. For example, if a patent license would not permit royalty-

free redistribution of the Program by all those who receive copies directly or indirectly through

you, then the only way you could satisfy both it and this License would be to refrain entirely from

distribution of the Program.

If any portion of this section is held invalid or unenforceable under any particular circumstance,

the balance of the section is intended to apply and the section as a whole is intended to apply in

other circumstances.

It is not the purpose of this section to induce you to infringe any patents or other property right

claims or to contest validity of any such claims; this section has the sole purpose of protecting

the integrity of the free software distribution system, which is implemented by public license

practices. Many people have made generous contributions to the wide range of software

distributed through that system in reliance on consistent application of that system; it is up to the

author/donor to decide if he or she is willing to distribute software through any other system and

a licensee cannot impose that choice.

This section is intended to make thoroughly clear what is believed to be a consequence of the

rest of this License.

8. If the distribution and/or use of the Program is restricted in certain countries either by patents

or by copyrighted interfaces, the original copyright holder who places the Program under this

License may add an explicit geographical distribution limitation excluding those countries, so

that distribution is permitted only in or among countries not thus excluded. In such case, this

License incorporates the limitation as if written in the body of this License.

Legal 167

9. The Free Software Foundation may publish revised and/or new versions of the General

Public License from time to time. Such new versions will be similar in spirit to the present

version, but may differ in detail to address new problems or concerns.

Each version is given a distinguishing version number. If the Program specifies a version

number of this License which applies to it and “any later version”, you have the option of

following the terms and conditions either of that version or of any later version published by the

Free Software Foundation. If the Program does not specify a version number of this License,

you may choose any version ever published by the Free Software Foundation.

10. If you wish to incorporate parts of the Program into other free programs whose distribution

conditions are different, write to the author to ask for permission. For software which is

copyrighted by the Free Software Foundation, write to the Free Software Foundation; we

sometimes make exceptions for this. Our decision will be guided by the two goals of preserving

the free status of all derivatives of our free software and of promoting the sharing and reuse of

software generally.

NO WARRANTY

11. BECAUSE THE PROGRAM IS LICENSED FREE OF CHARGE, THERE IS NO

WARRANTY FOR THE PROGRAM, TO THE EXTENT PERMITTED BY APPLICABLE LAW.

EXCEPT WHEN OTHERWISE STATED IN WRITING THE COPYRIGHT HOLDERS AND/OR

OTHER PARTIES PROVIDE THE PROGRAM “AS IS” WITHOUT WARRANTY OF ANY KIND,

EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED

WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE PROGRAM IS

WITH YOU. SHOULD THE PROGRAM PROVE DEFECTIVE, YOU ASSUME THE COST OF

ALL NECESSARY SERVICING, REPAIR OR CORRECTION.

12. IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING

WILL ANY COPYRIGHT HOLDER, OR ANY OTHER PARTY WHO MAY MODIFY AND/OR

REDISTRIBUTE THE PROGRAM AS PERMITTED ABOVE, BE LIABLE TO YOU FOR

DAMAGES, INCLUDING ANY GENERAL, SPECIAL, INCIDENTAL OR CONSEQUENTIAL

DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE PROGRAM

(INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR DATA BEING RENDERED

INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD PARTIES OR A FAILURE OF

THE PROGRAM TO OPERATE WITH ANY OTHER PROGRAMS), EVEN IF SUCH HOLDER

OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

END OF TERMS AND CONDITIONS

How to Apply These Terms to Your New Programs

If you develop a new program, and you want it to be of the greatest possible use to the public,

the best way to achieve this is to make it free software which everyone can redistribute and

change under these terms.

Legal 168

To do so, attach the following notices to the program. It is safest to attach them to the start of

each source file to most effectively convey the exclusion of warranty; and each file should have

at least the "copyright" line and a pointer to where the full notice is found.

This program is free software; you can redistribute it and/or modify it under the terms of the

GNU General Public License as published by the Free Software Foundation; either version 2 of

the License, or (at your option) any later version.

This program is distributed in the hope that it will be useful, but WITHOUT ANY WARRANTY;

without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR

PURPOSE. See the GNU General Public License for more details.

You should have received a copy of the GNU General Public License along with this program; if

not, write to the Free Software Foundation, Inc., 51 Franklin St, Fifth Floor, Boston, MA 02110-

1301 USA

Also add information on how to contact you by electronic and paper mail.

If the program is interactive, make it output a short notice like this when it starts in an interactive

mode:

Gnomovision version 69, Copyright (C) year name of author

Gnomovision comes with ABSOLUTELY NO WARRANTY; for details type 'show w'.

This is free software, and you are welcome to redistribute it under certain conditions; type 'show

c' for details.

The hypothetical commands ‘show w’ and ‘show c’ should show the appropriate parts of the

General Public License. Of course, the commands you use may be called something other than

‘show w’ and ‘show c’; they could even be mouse-clicks or menu items--whatever suits your

program.

You should also get your employer (if you work as a programmer) or your school, if any, to sign

a "copyright disclaimer" for the program, if necessary. Here is a sample; alter the names:

Yoyodyne, Inc., hereby disclaims all copyright interest in the program ‘Gnomovision’ (which

makes passes at compilers) written by James Hacker.

<signature of Ty Coon>, 1 April 1989

Ty Coon, President of Vice

This General Public License does not permit incorporating your program into proprietary

programs. If your program is a subroutine library, you may consider it more useful to permit

linking proprietary applications with the library. If this is what you want to do, use the GNU

Library General Public License instead of this License.

Legal 169

iPerf License

Iperf performance test

Mark Gates

Ajay Tirumala

Jim Ferguson

Jon Dugan

Feng Qin

Kevin Gibbs

John Estabrook

National Laboratory for Applied Network Research

National Center for Supercomputing Applications

University of Illinois at Urbana-Champaign

http://www.ncsa.uiuc.edu

Permission is hereby granted, free of charge, to any person obtaining a copy of this software

(Iperf) and associated documentation files (the “Software”), to deal in the Software without

restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute,

sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is

furnished to do so, subject to the following conditions:

Redistributions of source code must retain the above copyright notice, this list of conditions and

the following disclaimers.

Redistributions in binary form must reproduce the above copyright notice, this list of conditions

and the following disclaimers in the documentation and/or other materials provided with the

distribution.

Neither the names of the University of Illinois, NCSA, nor the names of its contributors may be

used to endorse or promote products derived from this Software without specific prior written

permission. THE SOFTWARE IS PROVIDED “AS IS”, WITHOUT WARRANTY OF ANY KIND,

EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF

Legal 170

MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.

IN NO EVENT SHALL THE CONTIBUTORS OR COPYRIGHT HOLDERS BE LIABLE FOR

ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT,

TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE

SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.

miniupnpd License

Redistribution and use in source and binary forms, with or without modification, are permitted

provided that the following conditions are met:

● Redistributions of source code must retain the above copyright notice, this list of

conditions and the following disclaimer.

● Redistributions in binary form must reproduce the above copyright notice, this list of

conditions and the following disclaimer in the documentation and/or other materials

provided with the distribution.

● The name of the author may not be used to endorse or promote products derived from

this software without specific prior written permission.

THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS

“AS IS” AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED

TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A

PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT

OWNER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL,

SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED

TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR

PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF

LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING

NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS

SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

OpenSSL License

Redistribution and use in source and binary forms, with or without modification, are permitted

provided that the following conditions are met:

1. Redistributions of source code must retain the above copyright notice, this list of

conditions and the following disclaimer.

Legal 171

2. Redistributions in binary form must reproduce the above copyright notice, this list of

conditions and the following disclaimer in the documentation and/or other materials

provided with the distribution.

3. All advertising materials mentioning features or use of this software must display the

following acknowledgment:

“This product includes software developed by the OpenSSL Project for use in the

OpenSSL Toolkit. (http://www.openssl.org/)”

4. The names “OpenSSL Toolkit” and “OpenSSL Project” must not be used to endorse or

promote products derived from this software without prior written permission. For written

permission, please contact openssl-core@openssl.org.

5. Products derived from this software may not be called “OpenSSL” nor may “OpenSSL”

appear in their names without prior written permission of the OpenSSL Project.

6. Redistributions of any form whatsoever must retain the following acknowledgment:

“This product includes software developed by the OpenSSL Project for use in the

OpenSSL Toolkit (http://www.openssl.org/)”

THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT “AS IS” AND ANY

EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE

IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR

PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE OpenSSL PROJECT OR ITS

CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL,

EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO,

PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR

PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF

LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING

NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS

SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

This product includes cryptographic software written by Eric Young (eay@cryptsoft.com). This

product includes software written by Tim Hudson (tjh@cryptsoft.com).

Original SSLeay License

This package is an SSL implementation written by Eric Young (eay@cryptsoft.com).

The implementation was written so as to conform with Netscapes SSL.

Legal 172

This library is free for commercial and non-commercial use as long as the following conditions

are adhered to. The following conditions apply to all code found in this distribution, be it the

RC4, RSA, lhash, DES, etc., code; not just the SSL code. The SSL documentation included with

this distribution is covered by the same copyright terms except that the holder is Tim Hudson

(tjh@cryptsoft.com).

removed. If this package is used in a product, Eric Young should be given attribution as the

author of the parts of the library used. This can be in the form of a textual message at program

startup or in documentation (online or textual) provided with the package.

Redistribution and use in source and binary forms, with or without modification, are permitted

provided that the following conditions are met:

1. Redistributions of source code must retain the copyright notice, this list of conditions and

the following disclaimer.

2. Redistributions in binary form must reproduce the above copyright notice, this list of

conditions and the following disclaimer in the documentation and/or other materials

provided with the distribution.

3. All advertising materials mentioning features or use of this software must display the

following acknowledgement:

“This product includes cryptographic software written by Eric Young

(eay@cryptsoft.com)”

The word ‘cryptographic’ can be left out if the routines from the library being used are not

cryptographic related :-).

4. If you include any Windows specific code (or a derivative thereof) from the apps

directory (application code) you must include an acknowledgement:

“This product includes software written by Tim Hudson (tjh@cryptsoft.com)”

THIS SOFTWARE IS PROVIDED BY ERIC YOUNG “AS IS” AND ANY EXPRESS OR IMPLIED

WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF

MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN

NO EVENT SHALL THE AUTHOR OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT,

INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES

(INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR

SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION)

HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT,

STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN

ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE

POSSIBILITY OF SUCH DAMAGE.

Legal 173

The licence and distribution terms for any publicly available version or derivative of this code

cannot be changed. I.e. this code cannot simply be copied and put under another distribution

licence [including the GNU Public Licence.]

PPPD License

Redistribution and use in source and binary forms, with or without modification, are permitted

provided that the following conditions are met:

1. Redistributions of source code must retain the above copyright notice, this list of

conditions and the following disclaimer.

2. Redistributions in binary form must reproduce the above copyright notice, this list of

conditions and the following disclaimer in the documentation and/or other materials

provided with the distribution.

3. The name “Carnegie Mellon University” must not be used to endorse or promote

products derived from this software without prior written permission. For permission or

any legal details, please contact

Office of Technology Transfer

Carnegie Mellon University

5000 Forbes Avenue

Pittsburgh, PA 15213-3890

(412) 268-4387, fax: (412) 268-7395

tech-transfer@andrew.cmu.edu

4. Redistributions of any form whatsoever must retain the following acknowledgment:

“This product includes software developed by Computing Services at Carnegie Mellon

University (http://www.cmu.edu/computing/).”

CARNEGIE MELLON UNIVERSITY DISCLAIMS ALL WARRANTIES WITH REGARD TO THIS

SOFTWARE, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND

FITNESS, IN NO EVENT SHALL CARNEGIE MELLON UNIVERSITY BE LIABLE FOR ANY

SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER

RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF

CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN

CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.

Redistribution and use in source and binary forms, with or without modification, are permitted

provided that the following conditions are met:

Legal 174

1. Redistributions of source code must retain the above copyright notice, this list of

conditions and the following disclaimer.

2. The name(s) of the authors of this software must not be used to endorse or promote

products derived from this software without prior written permission.

3. Redistributions of any form whatsoever must retain the following acknowledgment:

“This product includes software developed by Paul Mackerras

<paulus@samba.org>”.

THE AUTHORS OF THIS SOFTWARE DISCLAIM ALL WARRANTIES WITH REGARD TO

THIS SOFTWARE, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND

FITNESS, IN NO EVENT SHALL THE AUTHORS BE LIABLE FOR ANY SPECIAL, INDIRECT

OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM

LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF CONTRACT,

NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION

WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.

PPPStats License

Redistribution and use in source and binary forms are permitted provided that the above

documentation, advertising materials, and other materials related to such distribution and use

acknowledge that the software was developed by the University of California, Berkeley. The

name of the University may not be used to endorse or promote products derived from this

software without specific prior written permission.

THIS SOFTWARE IS PROVIDED “AS IS” AND WITHOUT ANY EXPRESS OR IMPLIED

WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF

MERCHANTIBILITY AND FITNESS FOR A PARTICULAR PURPOSE.

PPPDump License

Redistribution and use in source and binary forms, with or without modification, are permitted

provided that the following conditions are met:

1. Redistributions of source code must retain the above copyright notice, this list of

conditions and the following disclaimer.

2. Redistributions in binary form must reproduce the above copyright notice, this list of

conditions and the following disclaimer in the documentation and/or other materials

provided with the distribution.

Legal 175

3. The name(s) of the authors of this software must not be used to endorse or promote

products derived from this software without prior written permission.

4. Redistributions of any form whatsoever must retain the following acknowledgment:

“This product includes software developed by Paul Mackerras

<paulus@samba.org>”.

THE AUTHORS OF THIS SOFTWARE DISCLAIM ALL WARRANTIES WITH REGARD TO

THIS SOFTWARE, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND

FITNESS, IN NO EVENT SHALL THE AUTHORS BE LIABLE FOR ANY SPECIAL, INDIRECT

OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM

LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF CONTRACT,

NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION

WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.

SSH2 License

Redistribution and use in source and binary forms, with or without modification, are permitted

provided that the following conditions are met:

Redistributions of source code must retain the above copyright notice, this list of conditions and

the following disclaimer.

Redistributions in binary form must reproduce the above copyright notice, this list of conditions

and the following disclaimer in the documentation and/or other materials provided with the

distribution.

Neither the name of the copyright holder nor the names of any other contributors may be used

to endorse or promote products derived from this software without specific prior written

permission.