Sierra Wireless AC880 PC Card Wireless Modem User Manual AC7xx Installation Guide

Sierra Wireless Inc. PC Card Wireless Modem AC7xx Installation Guide

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AC880 User Manual HTML Version

User Manual

2130623

Rev 3.7B

AirCard®800 Series

Wireless Network Cards

Installation Guide

Includes:

AirCard 880 Wireless Modem

AirCard 881 Wireless Modem

AirCard 880 Express Card Wireless Modem

AirCard 881 Express Card Wireless Modem

AirCard 875 Wireless Modem

AirCard 860 Wireless Modem

AirCard 850 Wireless Modem

Rev 3.7B May.07 3

Limitation of

Liability

Theinformationinthismanualissubjecttochangewithout

noticeanddoesnotrepresentacommitmentonthepartof

SierraWirelessoritsaffiliates.SIERRAWIRELESSANDITS

AFFILIATESSPECIFICALLYDISCLAIMLIABILITYFOR

ANYANDALLDIRECT,INDIRECT,SPECIAL,GENERAL,

INCIDENTAL,CONSEQUENTIAL,PUNITIVEOR

EXEMPLARYDAMAGESINCLUDING,BUTNOTLIMITED

TO,LOSSOFPROFITSORREVENUEORANTICIPATED

PROFITSORREVENUEARISINGOUTOFTHEUSEOR

INABILITYTOUSEANYSIERRAWIRELESSPRODUCT,

EVENIFSIERRAWIRELESSAND/ORITSAFFILIATES

HAVEBEENADVISEDOFTHEPOSSIBILITYOFSUCH

DAMAGESORTHEYAREFORESEEABLEORFORCLAIMS

BYANYTHIRDPARTY.NOTWITHSTANDINGTHE

FOREGOING,INNOEVENTSHALLSIERRAWIRELESS

AND/ORITSAFFILIATES’AGGREGATELIABILITY

ARISINGUNDERORINCONNECTIONWITHTHESIERRA

WIRELESSPRODUCT,REGARDLESSOFTHENUMBEROF

EVENTS,OCCURRENCESORCLAIMSGIVINGRISETO

LIABILITY,BEINEXCESSOFTHEPRICEPAIDBYTHE

PURCHASERFORTHESIERRAWIRELESSPRODUCT.

Patents Portionsofthisproductmaybecoveredbysomeorallofthe

followingUSpatents:

5,515,013 5,629,960 5,845,216 5,847,553 5,878,234

5,890,057 5,929,815 6,169,884 6,191,741 6,199,168

6,339,405 6,359,591 6,400,336 6,516,204 6,561,851

6,643,501 6,653,979 6,697,030 6,785,830 6,845,249

6,847,830 6,876,697 6,879,585 6,886,049 6,968,171

6,985,757 7,023,878 7,053,843 7,106,569 D442,170

D459,303

andotherpatentspending.

Thisproductincludes

technologylicensedfrom:

LicensedbyQUALCOMMIncorporatedunderoneormoreof

thefollowingUnitedStatespatentsand/ortheircounterparts

inothernations:

4,901,307 5,056,109 5,101,501 5,109,390 5,228,054

5,267,261 5,267,262 5,337,338 5,414,796 5,416,797

5,490,165 5,504,773 5,506,865 5,511,073 5,535,239

5,544,196 5,568,483 5,600,754 5,657,420 5,659,569

5,710,784 5,778,338

ManufacturedorsoldbySierraWirelessoritslicenseesunder

oneormorepatentslicensedfromInterDigitalGroup.

AirCard 800 Series Installation Guide

42130623

Trademarks AirCardmodem®andHeartoftheWirelessMachine®are

registeredtrademarksofSierraWireless.

SierraWireless,theSierraWirelesslogo,theredwavedesign,

thered‐tippedantenna,andWatcheraretrademarksofSierra

Wireless.

Othertrademarksarethepropertyoftherespectiveowners.

Allproductspecificationsaresubjecttochangewithoutnotice.

Contact

Information

Consultourwebsiteforup‐to‐dateproductdescriptions,

documentation,applicationnotes,firmwareupgrades,trouble‐

shootingtips,andpressreleases:

www.sierrawireless.com

Sales Desk: Phone: 1-604-232-1488

Hours: 8:00 AM to 5:00 PM Pacific Time

E-mail: sales@sierrawireless.com

Post: Sierra Wireless

13811 Wireless Way

Richmond, BC

Canada V6V 3A4

Fax: 1-604-231-1109

Web: www.sierrawireless.com

Rev 3.7B May.07 5

Table of Contents

Introducing the AirCard 800 Series Wireless Network Cards . . . . . . . . . . . . . .7

AirCard 800 Series wireless network cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Services supported . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Your account and coverage area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

AirCard modem software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Frequency band support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

AirCard Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

The SIM Card and Your Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Attach the antenna to your AirCard modem . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Install Watcher software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Setting Internet Explorer to use the AirCard modem . . . . . . . . . . . . . . . . . . . 14

Configuring Your Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Setting up a profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

The AirCard modem as a network card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Watcher Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Launching Watcher. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Frequency band selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Care and Maintenance of Your Network Card . . . . . . . . . . . . . . . . . . . . . . . . . .19

Stopping and ejecting the AirCard modem . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Removing a SIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

AirCard 850 and 860 modems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

AirCard 875, 88x, and 88xE modems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

AirCard 800 Series Installation Guide

62130623

Regulatory and Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Important notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Safety and hazards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Important safety/compliance information for North American users. . . . . . 24

Information pertaining to OEM customers . . . . . . . . . . . . . . . . . . . . . . . . . 25

EU regulatory conformity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Radio frequency and electrical specifications . . . . . . . . . . . . . . . . . . . . . . . . . 29

Environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Rev 3.7B May.07 7

11: Introducing the AirCard 800 Series

Wireless Network Cards

•AirCard 800 Series

wireless network

cards

•Your account and

coverage area

•AirCard modem

software AirCard 800 Series wireless

network cards

TheAirCard 800Series3Gwirelessnetworkcardsaremodems

foryourPCthatallowyoutoconnecttotheInternet,sendand

receivee‐mail,connecttoacorporatenetwork/VPN,orview

streamingvideo,withouttheneedofanetworkcableorphone

line.

Caution: Do not insert your

AirCard modem into your PC /

Express Card slot before

installing the software.

TheAirCardPCCardmodem(AirCard850/860/875/88x)

fitsintoastandard(TypeII)PCCardslotavailableon

notebookPCs.

TheAirCardExpressCardmodem(AirCard88xE)fitsintoa

standardExpressCard‐34slotavailableonnotebookPCs.

Services supported

TheservicessupportedonyourAirCardmodemdependson

themodelofAirCard(seewww.sierrawireless.comfordetails)

andyourserviceprovider.

Whenestablishingaconnection,yourAirCardmodemuses

thefastestavailableservice.If,forexample,youareusingan

AirCardmodeminanareathathasGPRSandEDGEservice

butnotUMTSorHSDPAservice,theAirCardmodem

connectsusingEDGEservice.

Oncetheconnectionisestablished,youhaveaccesstoall

Internetservices.

AirCard 800 Series Installation Guide

82130623

Your account and coverage area

Note: If you purchased the

AirCard modem from a GSM

service provider, you may

already have an account.

Otherwise, your retailer should

be able to provide you with the

names of companies that

provide this service.

YoumusthaveanaccountwithaGSMserviceprovidertouse

theAirCardmodem.Tousethemodem’s3Gcapability,your

accountmustbewithaserviceproviderwhooffersHSDPAor

UMTSservice.(TheAirCardmodemisbackward‐compatible

to2Gservice.)

Whenyouobtainyouraccount,youaregivenaSIMcard,also

calleda“smartcard”or“smartchip”.(Dependingonhowyou

purchasedyourAirCardmodem,youmayalreadyhavean

account,andyourSIMcardmayhavebeenincludedinyour

package.)TheSIMcardcontainsaccountinformationand

mustbeinsertedintheAirCardmodemanytimeyouuseit.

BeforeyoucanusetheAirCardmodem,youmustinstallthe

AirCardmodemsoftwareandensurethatyourAirCard

modemisconfiguredtouseyouraccount.

OncetheAirCardmodemisinstalledandconfigured,youcan

connecttotheInternetwiththeAirCardmodeminanyareain

whichyoucanobtainGPRS,EDGE,UMTS,orHSDPAservice.

Yourabilitytoobtainservicedependsonthesefactors:

Note: The fee for service is

usually higher when you are

“roaming” (connected to a

network other than the one

belonging to your service

provider).

•ProximitytoaGSMnetwork—Youmustbewithinthe

coverageareaofaGSMnetworkinordertousethe

AirCardmodem.

•Serviceprovider—Ifyouarewithinthecoverageareaofa

networkthatisnotoperatedbyyourownserviceprovider,

youcanonlyobtainserviceifthereisaroamingagreement

betweenyourserviceproviderandthenetworkoperator.

•Accountprovisions—Youraccountmayrestrictyour

usagetocertainnetworksorlimittheamountoftimeyou

canusethenetwork.

•Frequencyband—Youcannotconnecttonetworks

operatinginbandsnotsupportedbyyourAirCard

modem,regardlessofroamingagreementsoraccount

provisions.

Mostserviceprovidershavecoveragemapsontheirwebsites.

AirCard modem software

Rev 3.7B May.07 9

AirCard modem software

TheAirCardmodemcomeswiththissoftware(madebySierra

Wireless):

•TheWatcherprogramthatyouusetomanagetheAirCard

modemandmonitoryourconnections

•Thedriversoftwarethatformstheinterfacebetweenthe

networkcardandyourWindowsoperatingsystem

Frequency band support

Thefollowingtableshowsthefrequencybandssupportedby

thevariousAirCardproducts

Table 1-1: Frequency band support

Technology Bands Products Location

2G 850 MHz (cellular band) All North America

900 MHz All Europe

1800 MHz All Europe and Asia

1900 MHz (PSC band) All North America

3G WCDMA 850ab AirCard88x

AirCard88xE

AirCard875

AirCard860

North America

WCDMA 1900bAirCard88x

AirCard88xE

AirCard875

AirCard860

North America

WCDMA 2100aAirCard88x

AirCard88xE

AirCard875

AirCard850

Europe, Asia, and

Australia

a. Receive diversity (AirCard 880 and 880E)

b. Receive diversity (AirCard 881 and 881E)

AirCard 800 Series Installation Guide

10 2130623

Rev 3.7B May.07 11

2: AirCard Installation

•System requirements

•Install Watcher

software

•Setting Internet

Explorer to use the

AirCard modem

System requirements

TheAirCardmodemissupportedon:

•Windows®Vista™

•WindowsXP(HomeandProfessionalversions)

•Windows2000

ForinformationonusingtheAirCardmodemwithother

operatingsystems,contactSierraWirelessTechnicalSupport

(support@sierrawireless.com).

ToinstalltheAirCardmodem,yourequirethesesystem

resources:

The SIM Card and Your Account

TouseyourAirCardmodem,youneedaGSMaccountanda

SIM(SubscriberIdentityModule)card.TheSIMcardisasmall

chip(aboutthesizeofapostagestamp)thatyouinsertintothe

AirCardmodem.TheSIMcontainsaccountinformationused

bythenetworktovalidateyouraccess.

Note: Without a valid SIM card

and a valid account, your

AirCard modem will not work.

DependingonhowyoupurchasedyourAirCardmodem,you

mayalreadyhaveanaccount.Inthiscase,theSIMshouldbe

includedinyourpackage.Otherwise,yourretailershould

directyoutoalocalcompanythatprovidesGSMservice.

Table 2-1: System resource requirements

Card slots 1 Type II PCMCIA (PC Card) slot for AirCard 850,

860, 875, 88x

1 Express Card-34 slot for AirCard 88xE

Disk drive CD-ROM

I/O resources 1 IRQ, 40 bytes I/O space

Memory 32 MB

AirCard 800 Series Installation Guide

12 2130623

Toactivateanaccount,theserviceproviderneedsfromyou:

•Billinginformation(suchasacreditcardnumber)usedto

collectpaymentforyournetworkusage

•PossiblytheIMEI(InternationalMobileEquipment

Identity),dependingonyourserviceprovider.This

number,printedontheAirCardmodemboxandonthe

AirCardmodemlabel,identifiesyourdevice(AirCard

modemmodel)ontheGSMnetwork.

Note: Keep a written record, in a

secure place, of the account

information that your service

provider gives you. Instructions

on creating a profile are in the

section “Configuring Your

Account” on page 21.

IfyouchangeGSMserviceproviders(suchasifyoumovetoa

newcity),youwillneedanewSIMcardfromyournew

serviceprovider.Youwillalsoneedtosetupanewprofile.

Attach the antenna to your

AirCard modem

Note: This section applies only to the AirCard 850 modem and

AirCard 860 modem.

IfyourAirCardmodemhasanexternalantenna,theantenna

attachestothegold‐platedconnectorontheendofthe

AirCardmodem.

Figure 2-1: Attaching the antenna to the AirCard modem

Install Watcher software

Rev 3.7B May.07 13

Install Watcher software

Note: Users of Windows 2000

must be logged in with adminis-

trative privileges. Users of

Windows XP may require admin-

istrative privileges.

Note: If you are running Windows 2000, Windows Installer Redistrib-

utable 2.0 must be installed. This is available on the Microsoft web

site, www.microsoft.com.

Note: You may require your Windows CD. Ensure you have the CD

before proceeding.

1. IftheAirCardmodemCDisnotalreadyinyourCD‐ROM

drive,insertit.TheCDshouldautostartanddisplaya

menu.

IftheCDdoesnotautostart,selectStart > Runandenter

d:\setup.exewheredisthedriveletterofyourCD‐ROM

drive.

2. FromtheCDstart‐upmenu,selectyourlanguage,then

notebook installation,andthenthelinkundernotebook

software installationtolaunchtheinstaller.

3. UsetheNextandBackbuttonstonavigatethroughthe

installer.

4. IftheSIMisnotalreadyinsertedinyourAirCardmodem,

insertit.

5. FortheAirCard 850modem/AirCard 860modem:

Iftheantennaisnotyetattached,attachit.(Seepage 13.)

6. Withthelabelfacingup,inserttheAirCardmodeminto

yourPC/ExpressCardslot.

Note: Do not forcefully insert the

AirCard modem. This may

damage connector pins. If you

have more than one PC /

Express Card slot, you may

obtain better signal strength

using the top slot.

Figure 2-2: Inserting the AirCard modem

ToclosetheCDstart‐upmenu,clicktheexit optioninthelower

rightcornerofthewindow.

AirCard 800 Series Installation Guide

14 2130623

WatchershouldlaunchautomaticallywhentheAirCard

modemisinserted.IfyourAirCardmodemhasnotyetbeen

configuredtouseyouraccount,youarepromptedtodoso.

See“Settingupaprofile”onpage 22.

Setting Internet Explorer to use

the AirCard modem

IfyouareusingInternetExplorerasyourbrowser,anditisset

toconnecttotheInternetthroughadial‐upmodem,youmust

setittouseaLAN(localareanetwork)card.

TosetInternetExplorerversion5or6touseaLAN,follow

thesesteps:

1. InInternetExplorer,selectTools>Internet Options.

2. ClicktheConnectionstab.

3. ClickSetuptoruntheInternetConnectionwizard.

4. Selecttheoption“I want to set up my Internet connection

manually, or I want to connect through a local area network

(LAN).”ClickNext.

5. Select“I connect through a local area network (LAN)”.Click

Next.

6. Ensurenocheckboxesareselectedinthe“Localarea

networkInternetconfiguration”windowandclickNext.

7. SelectNowhenpromptedtosetupanInternetmail

accountandclickNext.

8. ClickFinishtoexitthewizard.

Configuring Your Account

ProfilescontainaccountinformationusedbytheAirCard

modemtoestablishconnections.Atleastoneprofilemustbe

setupontheAirCardmodembeforeyoucanuseit.The

profile(s)mayhavebeenstoredontheAirCardmodembefore

youpurchasedit.Otherwise,yourserviceprovidershould

giveyoualltheinformationyouneedtosetuptheprofile(s)

yourequire.

Dependingonyourserviceprovider,someorallofthisinfor‐

mationmustbeenteredintoyourprofile:

•UserName

•Password

•APN(AccessPointName)

Setting up a profile

Rev 3.7B May.07 15

•IP(InternetProtocol)Address(iftheaddressisnot

automaticallyassignedbythenetwork)

•UseofIPheadercompression

•DNS(DomainNameServer)addressoraddresses

YourserviceprovidermaygiveyouonlyoneAPNinwhich

caseyourequireonlyoneprofile.Someserviceproviders

assignseparateAPNsforseparatepurposes.Forexample,

someserviceproviderssupplyoneAPNtouseforInternet

browsingandadifferentAPNtousewithaVPN.Inthiscase

youmustsetupmultipleprofiles.TheAirCardmodemallows

foruptosixteenprofiles.

Mostserviceprovidershaveoneortwostandardprofilesthat

allormostoftheirsubscribersareexpectedtouse.Mostof

thesestandardprofileshavebeenpre‐definedinWatcher,

allowingyoutoselectastandardprofile,ratherthancreatingit

manually.

Oneofyourprofilesmustbesetasthe“default”profile.Thisis

theonethatisusedifyouselecttheConnectbuttonwithout

selectingaprofile.Thedefaultprofileisalsousedifyousetthe

AirCardmodemtoautoconnect.IfyouareusingtheAirCard

modemtoaccessanetworkthatrequiresyoutoprovidea

passwordeachtimeyouconnect,youmustsettheconnection

modeforyourprofiletopromptforpassword(inwhichcase

youmustconnectmanually).

Setting up a profile

Note: You must install the

software before you can set up a

profile. (See page 11.)

1. InserttheSIMintotheAirCardmodemifitisnotalready

inserted.

2. InserttheAirCardmodemintothePC/ExpressCardslot

ifitisnotalreadyinserted.(Seepage 13.)

3. IfWatcherisnotrunning,startWatcherbyselecting

Start > Programs > Sierra Wireless >3G Watcher > 3G Watcher

ordouble‐clickingthedesktopshortcut.

IfWatcherdetectsthatnoprofilehasbeensetup,youare

prompted,“Wouldyouliketoconfigureaprofilenow?”

SelectYes.

Ifthispromptdoesnotappear,yourAirCardmodemmay

havebeenpreconfigured.Youcanverifythatyouhavea

profilebyselectingTools>Connectionstoaccessthe

AirCardmodemtaboftheConnectionswindow,which

listsallprofiles.

AirCard 800 Series Installation Guide

16 2130623

The AirCard modem as a

network card

TheAirCardmodemcanbeconfiguredtoprovidethe

“always‐on”dataconnectionthatanEthernetcardorother

wiredLANcardprovides.Thatis,youcansetoptionsin

Watcher™(aprogramthatcomeswiththeAirCardmodem)

thatcausestheAirCardmodemtoestablishanetwork

connectionwheneveryouinsertit,assumingGSM,GPRS,

EDGE,UMTS,orHSDPAserviceisavailable.Otherwise,you

canconfigureWatchertoconnectonlywhenyouclickthe

Connectbutton.

TheAirCardmodemconnectionprovidesaccesstothe

Internet.Oncetheconnectionisestablished,youcanopenyour

browserandconnecttoanywebsiteavailableontheInternet,

oraccessotherInternetservices(suchase‐mail).

Rev 3.7B May.07 17

3: Watcher Basics

•Launching Watcher

•Frequency band

selection

Watcheristheprogramyouusetomanageandmonitoryour

AirCardmodemconnections.Watcherallowsyouto:

•Createanaccountprofile.

•Determinesignalstrength,roamingstatus,GPRS/EDGE/

UMTS/HSDPAavailability,andothernetworkconnection

parameters

•MonitorthestatusoftheAirCardmodemandGSM

service

•Initiatedataconnections

•Makeandreceivephonecalls

•SendandreceiveSMSmessages

•EnableordisableSIMsecuritythatpreventsothersfrom

usingyourSIMcardifitislostorstolen

•SetoptionsrelatedtonotificationsandtheWatcher

window

Note: It takes up to 20 seconds

for Watcher to become fully

functional after launch.

Ifyousetyouraccountprofiletoautoconnect,youdonotneed

torunWatcherwhenyouusetheAirCardmodem,but

Watcherdoesprovideusefulstatusinformation.

Launching Watcher

Unlessthefeaturehasbeendisabled,Watcherlaunches

automaticallyanytimeyouinserttheAirCardmodem.Youcan

alsolaunchWatcherby:

•Double‐clickingthedesktopshortcut,or

•SelectingStart > Programs > Sierra Wireless > 3G Watcher >

Watcher

Dependingonhowyourprofileisconfigured,yourbrowser,

VPN,orotherprogrammaylaunchautomaticallyanytimeyou

launchWatcher.

Toviewthe3GWatcheronlinehelp,press<F1>orselect

Help > Help Topics.

AirCard 800 Series Installation Guide

18 2130623

Frequency band selection

Watcherhastwooptionsthataffectyourabilitytoobtain

GPRS,EDGE,UMTS,orHSDPAserviceinanygivenarea.You

canselect:

•Thefrequencybandyouwanttouse

•Thenetworkyouwanttouse,ifyouarewithinthe

coverageareaofmorethanonenetwork

EveryGSMnetworkoperatesononesetoffrequencybands.

TheAirCardmodemisdesignedtochangefrequencybands

automaticallyasrequiredtoobtainnetworkservice.Youcan

alsochangefrequencybandsmanuallyfromtheNetworktab

oftheOptionswindow(Tools > Options... > Network).

Note: Unless your service provider specifies otherwise, it is recom-

mended that you use the Auto setting.

Rev 3.7B May.07 19

4: Care and Maintenance of Your

Network Card

Youcanensurereliableoperationandlonglifeofyour

AirCardmodembyadheringtotheseguidelinesinstorage

anduse:

•DonotapplyadhesivelabelstotheAirCardmodemor

SIM.ThismaycausetheAirCardmodemorSIMto

becomejammedinsidetheslot,orpreventitfrombeing

insertedproperly.

•Whennotinstalledinyourcomputer,storetheAirCard

modemandSIMinasafeplace.

Note: Do not insert the AirCard

modem before installing the

software. See “AirCard Instal-

lation” on page 11. Protect the

card from liquids, dust, and

excessive heat (see “Environ-

mental specifications” on

page 30 for details).

•TheAirCardmodemshouldfiteasilyintoyourcomputer’s

PC/ExpressCardslot.ForcingtheAirCardmodeminto

theslotmaydamagetheconnectorpins.

•ForAirCardmodemswithexternalantennas,optimal

signalstrengthisusuallyobtainedwhentheantennais

pointingstraightup.Theantennashouldbendeasilyat

thehinge.Donotforcefullybendtheantenna.

Figure 4-1: Proper positioning of the AirCard modem antenna for

AirCard 850 modem / AirCard 860 modem

AirCard 800 Series Installation Guide

20 2130623

Stopping and ejecting the

AirCard modem

ToremovetheAirCardmodem:

1. CloseWatcherifitisopen.

2. ClickthePCCardiconinthestatusareatodisplaythe

optiontostopthecard.

3. Clicktheappropriateoption,dependingonyouroperating

systemandthemodelofAirCardmodem.

4. Ifadialogboxappearsnotifyingyouthatitissafeto

removethecard,clickOK.

5. PushthePCCardejectbuttonbesidethePC/Express

Cardslotonyourcomputertoejectthecard.

6. GrasptheAirCardmodemandremoveitfromtheslot.

Removing a SIM card

TheprocedureforremovingtheSIMcarddependsonthe

modelofAirCardmodemyouhave.

AirCard 850 and 860 modems

ToremovetheSIMcard,youneedapen.

1. PlacetheAirCardmodemonasmooth,hardsurfacesuch

asatabletop.

2. Positionthepenabovetheejecthole,whichisonthetop

surfaceoftheAirCardmodemhousing,justtotherightof

theSIMcardslot.(SeeFigure 4‐2.)

3. Pressdowngently(withoutexcessiveforce)ontheeject

hole.TheSIMcardshouldpopoutofitsslot.

Removing a SIM card

Rev 3.7B May.07 21

Figure 4-2: Ejecting the SIM card

4. GentlypulltheSIMcardfromtheslotuntilitslidesfree.

AirCard 875, 88x, and 88xE modems

ToremovetheSIM/USIMcard,youneedapen.

1. PlacetheAirCardmodemonasmooth,hardsurfacesuch

asatabletop,orholditfacedown.

2. Gentlyinsertthepenintotheendoftheejectslotfarthest

fromtheSIMslot.SlidethepentowardstheSIMslot.The

SIMcardpopsoutofitsslot.

Figure 4-3: Ejecting the SIM card

3. GentlypulltheSIMcardfromtheslotuntilitslidesfree.

AirCard 800 Series Installation Guide

22 2130623

Rev 3.7B May.07 23

5: Regulatory and Safety Infor-

mation

•Important notice

•Important safety/

compliance

information for North

American users

•EU regulatory

conformity Important notice

Becauseofthenatureofwirelesscommunications,trans‐

missionandreceptionofdatacanneverbeguaranteed.Data

maybedelayed,corrupted(thatis,haveerrors)orbetotally

lost.Althoughsignificantdelaysorlossesofdataarerare

whenwirelessdevicessuchastheSierraWirelessnetwork

cardareusedinanormalmannerwithawell‐constructed

network,theSierraWirelessnetworkcardshouldnotbeused

insituationswherefailuretotransmitorreceivedatacould

resultindamageofanykindtotheuseroranyotherparty,

includingbutnotlimitedtopersonalinjury,death,orlossof

property.SierraWirelessanditsaffiliatesacceptnoresponsi‐

bilityfordamagesofanykindresultingfromdelaysorerrors

indatatransmittedorreceivedusingtheSierraWireless

networkcard,orforfailureoftheSierraWirelessnetworkcard

totransmitorreceivesuchdata.

Safety and hazards

DonotoperateyourAirCardmodem:

•Inareaswhereblastingisinprogress

•Whereexplosiveatmospheresmaybepresentincluding

refuellingpoints,fueldepots,andchemicalplants

•Nearmedicalequipment

•Nearlifesupportequipment,oranyequipmentwhich

maybesusceptibletoanyformofradiointerference.In

suchareas,theAirCardmodemMUSTBEPOWERED

OFF.Otherwise,theAirCardmodemcantransmitsignals

thatcouldinterferewiththisequipment.

Inanaircraft,theAirCardmodemMUSTBEPOWEREDOFF.

Otherwise,theAirCardmodemcantransmitsignalsthatcould

interferewithvariousonboardsystemsandmaybedangerous

totheoperationoftheaircraftordisruptthecellularnetwork.

Useofacellularphoneinanaircraftisillegalinsomejurisdi‐

AirCard 800 Series Installation Guide

24 2130623

cations.Failuretoobservethisinstructionmayleadto

suspensionordenialofcellulartelephoneservicestothe

offender,orlegalactionorboth.

Someairlinesmaypermittheuseofcellularphoneswhilethe

aircraftisonthegroundandthedoorisopen.TheAirCard

modemmaybeusednormallyatthistime.

Important safety/compliance

information for North American

users

CAUTION:Unauthorizedmodificationsorchangesnot

expresslyapprovedbySierraWireless,Inc.couldvoid

compliancewithregulatoryrules,andtherebyyourauthority

tousethisequipment.

ThedesignoftheAirCard850/860/875/880/881/880E/

881EmodemcomplieswithU.S.FederalCommunications

Commission(FCC)andIndustryCanada(IC)guidelines

respectingsafetylevelsofradiofrequency(RF)exposurefor

portabledevices,whichinturnareconsistentwiththe

followingsafetystandardspreviouslysetbyCanadian,U.S.

andinternationalstandardsbodies:

•ANSI/IEEEC95.1‐1999,IEEEStandardforSafetyLevels

withRespecttoHumanExposuretoRadioFrequencyElectro‐

magneticFields,3kHzto300GHz

•NationalCouncilonRadiationProtectionandMeasure‐

ments(NCRP)Report86,‐1986,BiologicalEffectsand

ExposureCriteriaforRadioFrequencyElectromagneticFields

•HealthCanada,SafetyCode6,1999,LimitsofHuman

ExposuretoRadiofrequencyElectromagneticFieldsinthe

FrequencyRangefrom3kHzto300GHz

•InternationalCommissiononNon‐IonisingRadiation

Protection(ICNIRP)1998,Guidelinesforlimitingexposureto

time‐varyingelectric,magnetic,andelectromagneticfields(up

to300GHz)

Thesedevicesareonlyauthorizedtobeusedinlaptop

computersthatareidenticalorsubstantiallysimilartothosein

itsgrantapplication.

ThesedevicescomplywithPart15oftheFCCRules.

Operationissubjecttotheconditionthatthesedevicesdonot

causeharmfulinterference.

Regulatory and Safety Information

Rev 3.7B May.07 25

Whereappropriate,theuseoftheequipmentissubjecttothe

followingconditions:

WARNING(EMI)–UnitedStatesFCCInformation–This

equipmenthasbeentestedandfoundtocomplywiththe

limitspursuanttoPart15oftheFCCRules.Theselimitsare

designedtoprovidereasonableprotectionagainstharmful

interferenceinanappropriateinstallation.Thisequipment

generates,uses,andcanradiateradiofrequencyenergyand,if

notinstalledandusedinaccordancewiththeinstructions,

maycauseharmfulinterferencetoradiocommunication.

However,thereisnoguaranteethatinterferencewillnotoccur

inaparticularinstallation.

Ifthisequipmentdoescauseharmfulinterferencetoradioor

televisionreception,whichcanbedeterminedbyturningthe

equipmentoffandon,theuserisencouragedtotrytocorrect

theinterferencebyoneormoreofthefollowingmeasures:

•Reorientorrelocatethereceivingantenna

•Increasetheseparationbetweentheequipmentand

receiver

•Connecttheequipmentintoanoutletonacircuitdifferent

fromthattowhichthereceiverisconnected

•Consultthedealeroranexperiencedradio/TVtechnician

forhelp

IfyouhavepurchasedthisproductunderaUnitedStates

Governmentcontract,itshallbesubjecttorestrictionsasset

forthinsubparagraph(c)(1)(ii)ofDefenseFederalAcquisitions

Regulations(DFARs)Section252.227‐7013forDepartmentof

Defensecontracts,andassetforthinFederalAcquisitions

Regulations(FARs)Section52.227‐19forcivilianagency

contractsoranysuccessorregulations.Iffurthergovernment

regulationsapply,itisyourresponsibilitytoensure

compliancewithsuchregulations.

Information pertaining to OEM customers

TheAirCard850/860/875/880/881/880E/881Ewireless

networkcardshavebeengrantedmodularapprovalformobile

applications.IntegratorsmayusetheAirCard850/860/875/

880/881/880E/881Ewirelessnetworkcardsintheirfinal

productswithoutadditionalFCC/ICcertificationiftheymeet

thefollowingconditions.Otherwise,additionalFCC/IC

approvalsmustbeobtained.

1. Atleast20cmseparationdistancebetweentheantenna

andtheuser’sbodymustbemaintainedatalltimes.

2. TheAirCard850/860/875/880/881/880E/881E

wirelessnetworkcardsandtheirantennasmustnotbe

AirCard 800 Series Installation Guide

26 2130623

colocatedwithanyothertransmitterorantennawithina

hostdevice.

3. Ausermanualwiththeendproductmustclearlyindicate

theoperatingrequirementsandconditionsthatmustbe

observedtoensurecompliancewithcurrentFCC/ICRF

exposureguidelines.

4. TheendproductwithanembeddedAirCard850/860/

875/880/881/880E/881Ewirelessnetworkcardmust

passtheunintentionalemissiontestingandproperly

authorizedperFCCPart15requirementswhereappli‐

cable.

Note: If these wireless network cards are intended for use in a

portable device, you are responsible for separate approval to satisfy

the SAR requirements of FCC Part 2.1093 and IC RSS-102.

AirCard 850 / 860 wireless network cards

1. TocomplywithFCC/ICregulationslimitingboth

maximumRFoutputpowerandhumanexposuretoRF

radiation,themaximumantennagainmustnotexceed

8dBiintheCellularbandand4dBiinthePCSband.

2. Alabelmustbeaffixedtotheoutsideoftheendproduct

intowhichtheAirCardwirelessnetworkcardisincorpo‐

rated,withastatementsimilartothefollowing:

•ForanendproductwithanembeddedAirCard 850

wirelessnetworkcard:

ThisdevicecontainsFCCID:N7NAC850.

•ForanendproductwithanembeddedAirCard 860

wirelessnetworkcard:

ThisdevicecontainsFCCID:N7NAC860.

ThisequipmentcontainsequipmentcertifiedunderIC:

2417C‐AC860.

AirCard 875 / 880 / 881 / 880E / 881E

1. TocomplywithFCC/ICregulationslimitingboth

maximumRFoutputpowerandhumanexposuretoRF

radiation,themaximumantennagainmustnotexceed

5dBiintheCellularbandand4dBiinthePCSband.

2. Alabelmustbeaffixedtotheoutsideoftheendproduct

intowhichtheAirCardwirelessnetworkcardisincorpo‐

rated,withastatementsimilartothefollowing:

•ForanendproductwithanembeddedAirCard 875

wirelessnetworkcard:

ThisdevicecontainsFCCID:N7NAC875.

Regulatory and Safety Information

Rev 3.7B May.07 27

ThisequipmentcontainsequipmentcertifiedunderIC:

2417C‐AC875.

•ForanendproductwithanembeddedAirCard 880

wirelessnetworkcard:

ThisdevicecontainsFCCID:N7NAC880.

•ForanendproductwithanembeddedAirCard 881

wirelessnetworkcard:

ThisdevicecontainsFCCID:N7NAC881.

ThisequipmentcontainsequipmentcertifiedunderIC:

2417C‐AC881.

•ForanendproductwithanembeddedAirCard 880E

ExpressCardwirelessnetworkcard:

ThisdevicecontainsFCCID:N7NAC880E.

•ForanendproductwithanembeddedAirCard 881E

ExpressCardwirelessnetworkcard:

ThisdevicecontainsFCCID:N7NAC881E.

ThisequipmentcontainsequipmentcertifiedunderIC:

2417C‐AC881E.

EU regulatory conformity

SierraWirelessherebydeclaresthattheAirCard 850/875/880

/880Ewirelessnetworkcardsconformtoalltheessential

requirementsofDirective1999/5/EC:

TheDeclarationofConformitymadeunderDirective1999/5/

ECisavailableforviewingatthefollowinglocationintheEU

community:

SierraWireless(UK),Limited

LakesideHouse

1FurzegroundWay,StockleyParkEast

Uxbridge,Middlesex

UB111BD

England

AirCard875andAirCard880WirelessNetworkCard

AirCard850WirelessNetworkCard

AirCard880EExpressCard

AirCard 800 Series Installation Guide

28 2130623

Rev 3.7B May.07 29

6: Technical Specifications

ThischapterprovidestechnicaldatafortheAirCardmodem.

LEDs

ForadescriptionofLEDfunctionality,seethe3GWatcher

onlinehelp.

Radio frequency and electrical

specifications

Table 6-1: Radio frequency and electrical specifications for AirCard 850 / 860 /875/

88x / 88xE modems

Compliance GSM Release 5

Transmit PCS:

1850 to 1910 MHz

DCS1800:

1710 to 1785 MHz

EGSM900:

880 to 915 MHz

GSM850:

824 to 849 MHz

WCDMA2100: (AirCard 850, 875, 88x, 88xE modems)

1920 to 1980 MHz

WCDMA850: (AirCard 850, 875, 88x, 88xE modems)

824 to 849 MHz

WCDMA1900: (AirCard 850, 875, 88x, 88xE modems)

1850 to 1910 MHz

Receive PCS:

1930 to 1990 MHz

DDCS1800:

1805 to 1880 MHz

EGSM900:

925 to 960 MHz

GSM850:

869 to 894 MHz

WCDMA2100: (AirCard 850, 875, 88x, 88xE modems)

2110 to 2170 MHz

WCDMA850: (AirCard 850, 875, 88x, 88xE modems)

869 to 894 MHz

WCDMA1900: (AirCard 850, 875, 88x, 88xE modems)

1930 to 1990 MHz

Channel spacing 200 kHz (GSM)

5 MHz (WCDMA)

Channel raster 200 kHz

AirCard 800 Series Installation Guide

30 2130623

Environmental specifications

Frequency stability 0.1 ppm

Table 6-1: Radio frequency and electrical specifications for AirCard 850 / 860 /875/

88x / 88xE modems (cont.)

Table 6-2: Environmental specifications

Operating

temperature -20°C to +60°C

(-4°F to +140°F)

Storage

temperature -30°C to +85°C

(-22°F to +185°F)

Humidity 95%, non-condensing

Vibration 15 g peak 10 to 2000 Hz (non-operating)

Rev 3.7B May.07 31

account 8

always‐ondataconnection 16

antenna

attaching 12, 13

APN 14

careandmaintenance 19

channelraster 29

channelspacing 29

coveragearea 8

DNS 14

driver 9

ejectingaSIMcard 20, 21

ejectingtheAirCardmodem 20

electricalspecifications 29

environmentalspecifications 30

frequencies

receive 29

transmit 29

frequencybands

selection 18

frequencystability 30

humidity 30

I/Ospace(input/outputspace) 11

IMEI 12

inserting

AirCardmodem

Windows98,2000,Me 13

installation 13–14

InternetExplorer,settingtousethecard 14

IPaddress 14

IRQ(interruptrequest) 11

launchingWatcher 17

LEDs 29

liability,limitationof 3

maintenance 19

memoryrequired 11

network

overview 8

notebookPC

insertingAirCardmodem 13

removingtheAirCardmodem 20

systemrequirements 11

password

overview 14

PC/ExpressCardslotsrequired 11

profile

default 15

determiningifoneissetup 15

overview 14

radiofrequencyspecifications 29

receivefrequencies 29

regulatoryinformation 23

removing

AirCardmodem 20

SIMcard 20, 21

RFspecifications 29

roaming 8

safetynotice 23

SIMcard

removing 20, 21

specifications 29–30

electrical 29

environmental 30

Index

AirCard 800 Series Installation Guide

32 2130623

radiofrequency 29

storage

temperature 30

whennotusingcard 19

systemrequirements,notebookPCs 11

technicalspecifications 29–30

temperature 30

trademarks 4

transmitfrequencies 29

username 14

vibration 30

Watcher

introduction 17

launching 17

Windows2000

asasupportedoperatingsystem,servicepack 11

insertingthecard 13

Windows98

asasupportedoperatingsystem 11

insertingAirCardmodem 13

WindowsMe

insertingthecard 13

Sierra Wireless AC880 PC Card Wireless Modem User Manual AC7xx Installation Guide

Sierra Wireless Inc. PC Card Wireless Modem AC7xx Installation Guide

User Manual

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