Sierra Wireless MC7455 Radio Module User Manual
Sierra Wireless Inc. Radio Module Users Manual
Contents
Users Manual_rev
Cloud Services Gateway 700 Series
20.1
5-,/1"!,+ï|}§~§~|}
~|}ïï),2!"/3& "01"46||"/&"0
ïï2
Table of Contents
1 At a Glance...........................................................................................................5
1.1 CSG700 Appliance Models ....................................................................................................... 5
1.2 Chassis Views............................................................................................................................ 5
2 Components and Specifications ........................................................................7
2.1 Front and Rear Panel Components......................................................................................... 9
2.1.1 Front Panel ..............................................................................................................................................................9
2.1.1.1 LEDs .........................................................................................................................................................................9
2.1.1.2 SIM Card Slots .........................................................................................................................................................9
2.1.2 Rear Panel ...............................................................................................................................................................9
2.1.2.1 LEDs .......................................................................................................................................................................10
2.1.2.2 Power Button ........................................................................................................................................................10
2.1.2.3 Reset Button..........................................................................................................................................................11
2.1.2.4 Kensington Security Lock.....................................................................................................................................11
2.1.2.5 GPS Input...............................................................................................................................................................11
2.2 Network Interface Card Modules .......................................................................................... 11
2.3 Interface Numbering.............................................................................................................. 12
2.4 Power Supply and Airflow ..................................................................................................... 12
2.4.1 AC Power Supply for CSG700 Series Appliances .................................................................................................12
2.4.2 Airflow Requirements ...........................................................................................................................................13
3 Planning and Installation .................................................................................14
3.1 General Safety Guidelines ..................................................................................................... 14
3.2 Federal Communication Commission Interference Statement .......................................... 14
3.3 Prepare the Site for Installation............................................................................................ 15
3.3.1 Site Preparation Guidelines .................................................................................................................................15
3.3.2 Environmental Requirements ..............................................................................................................................15
3.3.3 Rack Requirements...............................................................................................................................................15
3.3.4 Airflow Requirements ...........................................................................................................................................15
3.4 Install a CSG700 Series Appliance......................................................................................... 16
3.4.1 Unpack a CSG700 Series Appliance .....................................................................................................................16
3.4.2 Packing List for a CSG700 Series Appliance.........................................................................................................17
3.4.3 Mount a CSG700 Series Appliance in a Rack........................................................................................................18
~|}ïï),2!"/3& "01"46||"/&"0
ïï3
3.5 Connect a CSG700 Series Appliance ..................................................................................... 20
3.5.1 Step 1: Connect Earth Ground to a CSG700 Series Appliance ............................................................................21
3.5.2 Step 2: Connect AC Power to a CSG700 Series Appliance...................................................................................21
3.5.3 Step 3: Connect a CSG700 Series Appliance to a Management Console ...........................................................21
4 Return Hardware...............................................................................................22
4.1 Locate the Model and Serial Number ................................................................................... 22
4.2 Obtain an Return Material Authorization ............................................................................. 22
4.3 Repack the Appliance ............................................................................................................ 22
4.4 Return Hardware.................................................................................................................... 22
~|}ïï),2!"/3& "01"46||"/&"0
ïï4
1 https://docs.versa-networks.com/display/201/Plan+and+Install
These articles provide an overview of the Cloud Service Gateway (CSG) 700 series appliances, including chassis
specifications and components; general safety standards; and instructions for installing, connecting, and replacing
an appliance.
At a Glance (see page 5)
Components and Specifications (see page 7)
Plan and Install1
Return Hardware (see page 22)
~|}ïï),2!"/3& "01"46||"/&"0
At a Glanceïï5
1 At a Glance
The Versa Cloud Services Gateway (CSG) 700 series appliances deliver highly secure site-to-site data connectivity to
0*))+!*"!&2*0&7"!20&+"00"0+!1,%,*",##& "0%"0"--)&+ "0-/,3&!"1%"#,)),4&+$#"12/"0ï
Unified board design that supports different CPUs and memory sizes
Up to 10 Ethernet ports including:
,2/2&)1&+}&$&1-"/0" ,+!¡¢1%"/+"1,3"/ ,--"/¡,¢-,/10ï
Two 1-GB EoC or SFP ports, available through separate interfaces
,2/},4&1%,4"/,3"/1%"/+"1¡,¢-,/10ï3&))"&#"14,/(+1"/# "/!¡¢
module is installed
+!21,04&1 %)"ïEoC ports
Two USB ports for plugging in external LTE or WiFi modems
PoE source support on four Ethernet ports
Two built-in wireless slots
GPS connector for geographical location
External AC power supply
"+0&+$1,+0" 2/&16), (1,-%60& ))6), (!,4+1%"--)&+ "ï
Fanless design
Fixed chassis with no field-replaceable parts
"0(1,-*,2+1,// (*,2+1)"&+}/ (
1.1 CSG700 Appliance Models
The CSG700 appliances are available in the following models:
CSG730
CSG750
CSG770
The CSG 700 appliance models differ only in CPU, memory, and storage size. See Table 1.
Table 1: CSG700 Appliance Models
CSG Appliance
Model
CPU Memory Storage
CSG730 Intel Denverton with 2
cores
4 GB DRAM 32 GB
CSG750 Intel Denverton with 4
cores
8 GB DRAM 64 GB
CSG770 Intel Denverton with 8
cores
16 GB DRAM 128 GB
1.2 Chassis Views
Figure 1 and Figure 2 show the front and rear panels of the CSG730 appliance. The panels for the CSG750 and
CSG770 appliances are identical to the CSG730 appliance.
Note: The front panel is the side of the appliance with the SIM slots and two LEDs, for status and power. This is
the side that is visible when you install the appliance in an office environment. The rear panel has the power and
~|}ïï),2!"/3& "01"46||"/&"0
At a Glanceïï6
reset buttons and various connectors and ports. This is the side that is visible when you mount the appliance in a
19-inch rack.
Figure 1: Front Panel of the CSG730 Appliance
Figure 2: Rear Panel of the CSG730 Appliance
~|}ïï),2!"/3& "01"46||"/&"0
Components and Specificationsïï7
2 Components and Specifications
A CSG700 series appliance chassis is made of aluminum for optimal heat dissipation.
Table 1 lists the specifications for a CSG700 series chassis.
Table 1: CSG700 Series Chassis Specifications
Item Specification
Services and Slot Density
RJ-45 ports 10/100/1000 Mbps 4 + 2
SFP Ethernet ports 2
External USB ports (USB 2.0) 2
RJ-45 serial console port 1
Memory DDR4 ECC DRAM CSG730: 4 GB
CSG750: 8 GB
CSG770: 16 GB
Disk 1 SSD, M.2 SATA-based 1
Disk 1 SSD default size CSG730: 32 GB
CSG750: 64 GB
CSG770: 128 GB
Disk 2 and Disk 3, USB-based Flexible
Power supply AC input
Power Specifications
AC input voltage }||~|,)10
AC input line frequency ||7
Typical power consumption with PoE
disabled
35 Watts
Typical power consumption with PoE
enabled
60 Watts
Chassis Physical Specifications
Chassis height 1.73" (4.4 cm)
~|}ïï),2!"/3& "01"46||"/&"0
Components and Specificationsïï8
Item Specification
Chassis width 8.75" (22 cm)
Chassis depth 13.25" (33.6 cm)
Rack height 1 RU
Chassis weight 5.84 lb (2.65 kg)
Package Specifications
Package height 7" (17.78 cm)
Package width 16.7" (42.4 cm)
Package depth 12" (30.48 cm)
Operating Conditions
Temperature 0 to 35°C (32 to 95°F) at sea level
Humidity 10 to 85% relative humidity
Altitude Maximum 3000 m (10000 ft)
Noise level 0 dBm
Storage Conditions
Temperature 20 to 70°C (68 to 158°F) at sea level
Humidity 10 to 85% relative humidity
Reliability
MTBF Minimum of 200,000 hours
Regulatory Compliance
Safety CE Marketing
Security TPM 2.0
Designed to be FIPS 140-2 Level 2 compliant
EMC FCC Part 15, Class A
Environmental RoHS
~|}ïï),2!"/3& "01"46||"/&"0
Components and Specificationsïï9
2.1 Front and Rear Panel Components
This article describes the front and rear panel components of a CSG700 series appliance. For the exact location of
these components on the appliance, see At a Glance (see page 5).
2.1.1 Front Panel
The front panel of a CSG700 series appliance has two status LEDs and two SIM card slots.
2.1.1.1 LEDs
Table 1 lists the LEDs, their colors and states, and the status they indicate.
Table 1: Front Panel LEDs in a CSG700 Series Appliance
LED Color Status
Power Green Off: Appliance is not powered on.
Green: Appliance is powered on.
Status Green, Red Off: Appliance hardware is up, but
there is a problem with the software.
Solid green: Appliance is up and
running.
Blinking green: Appliance is in the
process of booting up.
Red: Major error condition exists in the
system or there is a corrupt software
configuration.
Blinking red: System crash,
overheating, or a persistent error
condition exists.
2.1.1.2 SIM Card Slots
The front panel of a CSG700 series appliance has two nano-SIM card slots. If you subscribe to a single wireless
service, use the SIM 1 slot to install the LTE device. If you are subscribing to dual wireless service, use both the SIM 1
and SIM 2 slots to activate the LTE devices.
Note: It is strongly recommended that you use only preactivated SIMs in the SIM card slots.
2.1.2 Rear Panel
The rear panel of a CSG700 series appliance has six status LEDs, power and reset buttons,ï"+0&+$1,+0" 2/&16
), (0),1+!+&+-21#,/+1"++ï
~|}ïï),2!"/3& "01"46||"/&"0
Components and Specificationsïï10
2.1.2.1 LEDs
The rear panel of a CSG700 series appliance has six LEDs located in two rows.
Table 2 lists the LEDs, their color and states, and the status they indicate.
Table 2: Rear Panel LEDs in a CSG700 Series Appliance
LED Color Status
Power Green Off: Appliance is not powered on.
Green: Appliance is powered on.
Status Green, Red Off: Appliance hardware is up but there
is a problem with the software.
Solid green: Appliance is up and
running.
Blinking green: Appliance is in the
process of booting up.
Solid red: Major error condition exists in
the system or there is a corrupt
software configuration.
Blinking red: System crash, over
heating, or a persistent error condition
exists.
Wireless White Off: Wireless module not installed.
Solid white: Wireless module is up and
running.
Blinking white: Wireless module is
booting up or there is traffic on the
wireless module.
LTE White Off: LTE module not installed, or there
is a major hardware problem.
Solid white: LTE module is up and
running.
Blinking white: LTE module is booting
up or there is traffic on the LTE module.
2.1.2.2 Power Button
The Power button on the rear panel of a CSG700 series appliance turns the power on and off.
To turn the power on, press and immediately release the Power button when the appliance is off.
To turn the power off, press the Power button when the appliance is on. If you press and immediately release the
button, the appliance shuts down gracefully. If you press and hold the button for a longer period, it turns off power
to the appliance ands shuts it down.
~|}ïï),2!"/3& "01"46||"/&"0
Components and Specificationsïï11
2.1.2.3 Reset Button
The Reset button on the rear panel of a CSG700 series appliance resets the appliance. The reset functionality
depends on the number of time you press it, as described in Table 3.
The Reset button is recessed so that it is not accidentally pressed while the appliance is operational.
To press the Reset button, use a sharp narrow tool. Each time you press the Reset button, you hear a buzzer sound.
Table 3: Reset Button Press Behavior
Number of Presses Behavior
2 Reset the appliance to the factory-default snapshot.
4 Reset the appliance to the branch prestaging configuration.
6 Reset the appliance to the branch staging configuration.
8 Reset the appliance to branch post-staging configuration.
2.1.2.4 Kensington Security Lock
The Kensington security lock on he rear panel of a CSG700 series appliance is a small metal-enforced hole for
attaching a Kensington lock to secure the appliance.
2.1.2.5 GPS Input
The GPS antenna input on the rear panel of a CSG700 series appliance allows you to connect an external GPS
antenna. When you connect a GPS antenna to the appliance, it automatically identifies the geographical location of
the unit, allowing you to detect any theft or movement of the appliance. Knowing the precise location of the unit
also enables Versa Director to provision devices when the serial number is not mandated for the zero-touch
provisioning (ZTP) process.
2.2 Network Interface Card Modules
The CSG700 series appliance offers interface modularity, providing four Ethernet ports that support two types of
NICs:
1-GB Ethernet over copper (EoC) port
1-GB EoC with PoE port
%"#,2/1%"/+"1-,/10,+1%"*,!2)"/")")"!,/11,,/1ï
Figure 1 shows the four RJ-45 connectors for the four Ethernet ports. (1-GB EoC port and for the 1-GB EoC with PoE
port.)
Figure 1: RJ-45 Connectors for 1-GB EoC Port With or Without PoE Port
~|}ïï),2!"/3& "01"46||"/&"0
Components and Specificationsïï12
Figure 2 shows the four RJ-45 connectors/SFP slots for the 1-GB EoC/SFP combination port.
Figure 2: RJ-45 Connectors or SFP Slots for 1-GB EoC/SFP Combination Port
2.3 Interface Numbering
Figure 1 shows the mapping of the Ethernet ports to Virtual Network Interface (VNI) numbering.
Figure 3: Port-to-VNI Mapping
2.4 Power Supply and Airflow
This article describes the AC power supply, AC power cord specifications, and airflow requirements for CSG700
appliances.
2.4.1 AC Power Supply for CSG700 Series Appliances
By default, CSG700 series appliances ship with one AC power supply unit.
If you order the CSG700 series appliance with the power over Ethernet (PoE) NIC module, an additional power
supply unit ships with the appliance.
Table 1 describes the AC power supply specifications for each power supply unit.
~|}ïï),2!"/3& "01"46||"/&"0
Components and Specificationsïï13
Table 1: CSG700 Series Appliance AC Power Supply Specifications
Item Specification
AC input voltage }||~|,)10
AC input line frequency ||7
Typical power consumption with
PoE disabled
35 Watts
Typical power consumption with
PoE enabled
60 Watts
2.4.2 Airflow Requirements
The CSG700 series appliance is made of aluminum for optimal heat dissipation.
The appliance has no fans, to minimize noise and to maximize the life of the appliance. Cooling occurs by natural
&/#),41%/,2$%1%"3"+10,+1%"1,-,#1%"--)&+ "ï
When planning your site for installing a CSG700 series appliance in a 19-inch rack, allow a minimum of 0.5 RU space
above the appliance to allow hot air to flow out of the appliance. However, itt is recommended that you allow 1 RU
space above the appliance for cooling.
When placing a CSG700 series appliance on a desk, ensure that the vents on the top of the unit are never blocked,
to allow hot air to flow out of the appliance. Covering the vents prevents heat from dissipating out of the appliance,
which will cause the chassis to overheat and then shut down.
~|}ïï),2!"/3& "01"46||"/&"0
Planning and Installationïï14
3 Planning and Installation
This article provides general safety standards and warnings regarding to installing or connecting a CSG 700 series
appliances.
3.1 General Safety Guidelines
Caution: Before installing or removing a CSG700 series appliance, ensure that the appliance chassis is
electrically connected to ground. When you are installing or removing an appliance, ensure that you wear an ESD
grounding wrist strap. To put the ESD grounding strap on properly, attach it to an ESD point and then place the
other end of the strap around your bare wrist, making good skin contact. Failure to use an ESD grounding strap
could damage the appliance.
Install the CSG700 series appliance in compliance with the following local, national, and international
electrical codes:
+&1"!11"0
1%"/ ,2+1/&"0+!
Locate the emergency power-off switch in the installation area. In case of an electrical accident, turn off the
power quickly.
Disconnect power to the appliance before installing or removing it.
Disconnect power from the circuit that is being used for the appliance.
If hazardous conditions exist, do not work alone.
If you are working under conditions that might be hazardous to the eyes, wear safety glasses or goggles.
3.2 Federal Communication Commission Interference Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device must accept any interference received, including
&+1"/#"/"+ "1%1*6 20"2+!"0&/"!,-"/1&,+ï
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15
of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
ï21&,+: Any changes or modifications not expressly approved by the party responsible for compliance could
void the user's authority to operate this equipment.
%&01/+0*&11"/*201+,1" ,)), 1"!,/,-"/1&+$&+ ,+'2+ 1&,+4&1%+6,1%"/+1"++,/1/+0*&11"/ï
Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This
equipment should be installed and operated with minimum distance 20cm between the radiator and your body.
Class A
~|}ïï),2!"/3& "01"46||"/&"0
Planning and Installationïï15
3.3 Prepare the Site for Installation
To prepare your site for installing a CSG700 series appliance, follow the guidelines and requirements listed in this
article.
3.3.1 Site Preparation Guidelines
Install the appliance in an enclosed and secure environment, and allow only authorized personnel to access
the device.
Keep the area around the appliance free from dust and conductive material.
Follow ESD prevention procedures to avoid any damage to the appliance.
3.3.2 Environmental Requirements
Ensure that the area in which you operate the appliance has adequate air circulation so that the cooling
system functions normally. Ambient air temperature may not be sufficient to cool the chassis to acceptable
operating temperatures without adequate circulation.
Avoid temperature extremes.
High humidity conditions can cause moisture to penetrate into the chassis. The appliance can operate in
relative humidity of 10% to 85%, non-condensing.
3.3.3 Rack Requirements
You can mount a CSG700 series appliance in a 19-inch four-post rack using slide rails. Table 1 lists the rack
requirements.
Table 1: Rack Requirements for a CSG700 Series Appliance
Requirement Guidelines
Rack type Use a 19-inch four-post rack that has bracket holes spaced at 1 U (1.75 in. or
4.45 cm) increments, and that has panels strong enough to support the
weight of the appliance.
Rack size Comply with the size and strength standards of a 19-inch rack. Ensure that
the rack rails are spaced wide enough to accommodate the external
dimensions of the appliance chassis. Ensure that the spacing of rails and the
adjacent racks allows for proper clearance around the appliance and the
rack.
Rack firmly secured to building
structure
Secure the rack to floor brackets and to ceiling brackets to ensure maximum
stability.
3.3.4 Airflow Requirements
A CSG700 series appliance has a fanless design and cools by airflow through the vents on the top of the appliance.
~|}ïï),2!"/3& "01"46||"/&"0
Planning and Installationïï16
When planning your site for installing a CSG700 series appliance in a 19-inch rack, allow a minimum of 0.5 RU space
above the appliance to allow hot air to flow out of the appliance. However, itt is recommended that you allow 1 RU
space above the appliance for cooling.
When placing a CSG700 series appliance on a desk, ensure that the vents on the top of the unit are never blocked,
to allow hot air to flow out of the appliance. Covering the vents prevents heat from dissipating out of the appliance,
which will cause the chassis to overheat and then shut down.
3.4 Install a CSG700 Series Appliance
This article provides instructions about how to unpack a CSG700 series appliance and mount it in a 19-inch rack.
3.4.1 Unpack a CSG700 Series Appliance
The CSG700 series appliance is packed in a plastic box, and it is shipped in a cardboard carton, secured with foam
packing material. The carton also contains an accessory box.ïIt is recommended that you unpack the appliance
only when you are ready to install it.
To unpack a CSG700 series appliance:
1. Open the top flaps of the cardboard carton.
2. Remove from the box the foam packing material holding the appliance and the accessories in place. See
Figure 1.
3. Remove the accessory box and the appliance from the foam packing material.
4. Remove the accessories from the accessories box.
5. Verify the components against the packing list that is included in the box.
Figure 1: Unpacking a CSG700 Series Appliance
~|}ïï),2!"/3& "01"46||"/&"0
Planning and Installationïï17
2 https://docs.versa-networks.com/display/201/Replace+Hardware
Note: It is recommended that you save the shipping carton and packing material when unpacking the appliance,
in case you need to later move the appliance or return it. See
Return Hardware2
.
3.4.2 Packing List for a CSG700 Series Appliance
The cardboard carton in which a CSG700 series appliance is shipped contains a packing list. Check the packing list
against the parts that you receive in the shipping carton. Table 1 lists the parts shipped with a CSG700 series
appliance.
Table 1: Parts Shipped with a CSG700 Series Appliance
Component Quantity
CSG700 series appliance chassis 1
AC power adapter 1
~|}ïï),2!"/3& "01"46||"/&"0
Planning and Installationïï18
Component Quantity
Power cable 1
65 Watt PoE power adapter (included with PoE NIC module only) 1
Cat 6 cable 1
Cat 5e cable 1
LTE antenna (included with LTE module only) 2 for single LTE module
4 for dual LTE module
WiFi antenna (included with WiFi module only) 2
GPS antenna 1
Rack-mounting ears 2
Screws for mounting ears 8
3.4.3 Mount a CSG700 Series Appliance in a Rack
You can mount a CSG700 series appliance in a four-post 19-inch rack. Two people are required to mount the
appliance.
To mount the appliance, ensure that you have the following tools:
2*"/~%&))&-0¡Ì¢ï0 /"4!/&3"/
Tape measure
To mount a CSG700 series appliance in a four-post 19-inch rack:
1. Place the appliance chassis on a flat, stable surface.
2. Check the internal dimensions of the rack with a tape measure. The appliance is 22 cm wide (about 8.6
inches wide) and must fit within the mounting posts.
3. Allow a minimum of 0.5 RU space above the appliance for airflow, to allow hot air to flow out. However, it is
recommended that you allow 1 RU space above the appliance.
Figure 2: Space a CSG700 Series Appliance when Rack Mounting
~|}ïï),2!"/3& "01"46||"/&"0
Planning and Installationïï19
4. Attach the two mounting ears to each side of the appliance chassis using the eight mounting ear screws that
/"0%&--"!4&1%1%"--)&+ "0"#,2/0 /"401,11 %" %*,2+1&+$"/ï
&$2/"11 %1%",2+1&+$/01,||"/&"0--)&+ "ï
5. Grasp both sides of the appliance chassis, making sure that the front of the chassis is facing you.
6. Stand in front of the rack and lift the chassis. Then, gently insert the chassis into the rack and slide it as far
(0-,00&)"ï
&$2/"+0"/1&+$||"/&"0--)&+ "&+1,1%" (ï
~|}ïï),2!"/3& "01"46||"/&"0
Planning and Installationïï20
7. Have the second person secure the mounting ears to the front of the rack using the rack-mount screws that
/"0%&--"!4&1%1%"--)&+ "+0"/1+!1%"+1&$%1"+1%"0 /"40ï
Figure 5: Secure the Mounting Ears to the Rack
3.5 Connect a CSG700 Series Appliance
This article describes how to connect a CSG700 series appliance to an AC power source and to a management
console.
~|}ïï),2!"/3& "01"46||"/&"0
Planning and Installationïï21
3.5.1 Step 1: Connect Earth Ground to a CSG700 Series Appliance
To ensure proper operation of a CSG700 series appliance and to meet safety and electromagnetic interference (EMI)
requirements, you must connect the appliance to earth ground before you connect power to the appliance.
If you use a three-prong power cable to connect power to a CSG700 series appliance, the power cable provide the
ground connection.
If you use a twoprong power cable to connect power to a CSG700 series appliance, connect the appliance to earth
ground before you connect power to the appliance:
1. Connect one end of the grounding cable to a proper earth ground, such as the rack in which the CSG700
series appliance is mounted.
2. Secure the grounding lug to the protective grounding terminal with washers and screws.
3.5.2 Step 2: Connect AC Power to a CSG700 Series Appliance
Before you begin connecting AC power to a CSG700 series appliance, ensure that you have:
Electrostatic discharge (ESD) wrist strap.
AC power cord shipped with the appliance. The cord has plugs appropriate for your geographical location.
To connect a CSG700 series appliance to an AC power source:
1. Attach one end of the ESD grounding strap to your bare wrist, and connect the other end to the ESD point on
the rack.
2. Plug one end of the AC power cord into the power supply in the appliance.
3. Plug the other end of the AC power cord into an AC power source outlet.
4. Plug the DC end of the power supply unit into the back of the CSG700 series appliance.
3.5.3 Step 3: Connect a CSG700 Series Appliance to a Management Console
You can configure and manage a CSG700 series appliance using a management console. To connect a CSG700
series appliance to a management console, use the console port on the appliance, which accepts a cable with an
RJ-45 connector.
To connect a CSG700 series appliance to a management console:
1. Plug one end of the console cable into the console port located on the rear panel of the CSG700 series
appliance.
2. Plug the other end of the cable into the console server or into a management console.
~|}ïï),2!"/3& "01"46||"/&"0
Return Hardwareïï22
4 Return Hardware
This article describes how to return a CSG700 series appliance for return or replacement.
4.1 Locate the Model and Serial Number
To return a CSG700 series appliance to Versa Networks, you need the model and serial number of the appliance.
These numbers are printed on the shipping box and on the unit label located on the bottom of the appliance.
4.2 Obtain an Return Material Authorization
If you are returning an appliance to Versa Networks, open a support case with the Versa Networks Customer
Support team and obtain a Return Material Authorization (RMA) number. Before you open a case and request an
RMA number, have the following information ready:
Your existing case number, if any
Serial and model numbers of the appliance
Physical location of the appliance
Your name, organization name, telephone number, fax number, and shipping address
Failure or problem description with details
To obtain an RMA number:
1. Open a support case with Versa Networks in one of the following ways:
,$&+1,ïhttps://support.versa-networks.com/support/login.
))1,))#/""}}|
2. A customer support representative will validate your case and issue an RMA number for use to use when
returning the appliance to Versa Networks.
4.3 Repack the Appliance
To return a CSG700 series appliance, repack it in its original packing. You need the following tools to do this:
Phillips Number 2 (+) screwdriver
Original cardboard carton in which you received the appliance
To repack the appliance in its original packing:
1. Shut down the CSG700 series appliance.
2. Disconnect power to the appliance and remove all cables.
3. If the appliance is mounted in a 19-inch rack, unscrew the mounting ears and gently slide the chassis out of
the rack.
4. Place the chassis in the plastic packing bag.
5. Secure the chassis in the cardboard carton, placing the side packing foam on both sides of the appliance
chassis and the top packing foam over the top.
6. Close the cardboard carton and seal it with packing tape.
7. Write the RMA number on the shipping label or on the outside of the box for tracking purposes.
4.4 Return Hardware