Sierra Wireless U306 USB Modem User Manual HSPA Modem Installation Guide

Sierra Wireless Inc. USB Modem HSPA Modem Installation Guide

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2131232Rev 1.0Sierra Wireless USB ModemUser Guide

Rev 1.0 Jun. 09 3Important Notice Duetothenatureofwirelesscommunications,transmissionandreceptionofdatacanneverbeguaranteed.Datamaybedelayed,corrupted(thatis,haveerrors)orbetotallylost.AlthoughsignificantdelaysorlossesofdataarerarewhenwirelessdevicessuchastheSierraWirelessmodemareusedinanormalmannerwithawell‐constructednetwork,theSierraWirelessmodemshouldnotbeusedinsituationswherefailuretotransmitorreceivedatacouldresultindamageofanykindtotheuseroranyotherparty,includingbutnotlimitedtopersonalinjury,death,orlossofproperty.SierraWirelessacceptsnoresponsibilityfordamagesofanykindresultingfromdelaysorerrorsindatatransmittedorreceivedusingtheSierraWirelessmodem,orforfailureoftheSierraWirelessmodemtotransmitorreceivesuchdata.Safety and Hazards DonotoperatetheSierraWirelessmodeminareaswhereblastingisinprogress,whereexplosiveatmospheresmaybepresent,nearmedicalequipment,nearlifesupportequipment,oranyequipmentwhichmaybesusceptibletoanyformofradiointerference.Insuchareas,theSierraWirelessmodemMUSTBEPOWEREDOFF.TheSierraWirelessmodemcantransmitsignalsthatcouldinterferewiththisequipment.DonotoperatetheSierraWirelessmodeminanyaircraft,whethertheaircraftisonthegroundorinflight.Inaircraft,theSierraWirelessmodemMUSTBEPOWEREDOFF.Whenoperating,theSierraWirelessmodemcantransmitsignalsthatcouldinterferewithvariousonboardsystems.Note: Some airlines may permit the use of cellular phones while the aircraft is on the ground and the door is open. Sierra Wireless modems may be used at this time.ThedriveroroperatorofanyvehicleshouldnotoperatetheSierraWirelessmodemwhileincontrolofavehicle.Doingsowilldetractfromthedriveroroperatorʹscontrolandoperationofthatvehicle.Insomestatesandprovinces,operatingsuchcommunicationsdeviceswhileincontrolofavehicleisanoffence.Limitation of LiabilityTheinformationinthismanualissubjecttochangewithoutnoticeanddoesnotrepresentacommitmentonthepartofSierraWireless.SIERRAWIRELESSANDITSAFFILIATESSPECIFICALLYDISCLAIMLIABILITYFORANYANDALLDIRECT,INDIRECT,SPECIAL,GENERAL,INCIDENTAL,CONSEQUENTIAL,PUNITIVEOREXEMPLARYDAMAGESINCLUDING,BUTNOTLIMITEDTO,LOSSOFPROFITSOR

Rev 1.0 Jun. 09 5Othertrademarksarethepropertyoftherespectiveowners.Contact InformationConsultourWebsiteforup‐to‐dateproductdescriptions,documentation,applicationnotes,firmwareupgrades,trouble‐shootingtips,andpressreleases:www.sierrawireless.comRevision HistorySales Desk: Phone: 1-604-232-1488Hours: 8:00 AM to 5:00 PM Pacific TimeE-mail: sales@sierrawireless.comPost: Sierra Wireless13811 Wireless WayRichmond, BCCanada V6V 3A4Fax: 1-604-231-1109Web: www.sierrawireless.comRevision number Release date Changes1.0 June 2008 New document

Sierra Wireless USB Modem User Guide62131232

Rev 1.0 Jun. 09 7ContentsIntroducing the Sierra Wireless USB Modem . . . . . . . . . . . . . . . . . . . . . . . . . . .9About the USB modems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Services supported . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Your account and coverage area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Modem software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Frequency band support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13Overview of installation steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Inserting the SIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Insert the modem into the computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Installing the software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Windows Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Mac OS X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17Attach the modem to the lanyard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Using your USB Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19USB modem features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19LED operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20Using the microSD card (some models only). . . . . . . . . . . . . . . . . . . . . . . . . . 21Removing the microSD card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22Removing the SIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23Using the extension cable and clip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23Connection management software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24Launching Watcher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25Turning the radio on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25Frequency band and network selection . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Sierra Wireless USB Modem User Guide82131232Reinstalling the software (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27Care and Maintenance of Your USB Modem . . . . . . . . . . . . . . . . . . . . . . . . . . .29Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31Radio frequency and electrical specifications . . . . . . . . . . . . . . . . . . . . . . . . . 31Environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32Regulatory and Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33Safety and hazards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33Regulatory information for North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34Regulatory information for EU countries. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Rev 1.0 Jun. 09 911: Introducing the Sierra Wireless USB Modem• Services supported• Your account and coverage area• Modem software• Frequency band support About the USB modemsSierraWirelessUSBwirelessmodemsenableyoutoconnecttotheInternet,sendandreceiveemail,connecttoacorporatenetworkorvirtualprivatenetwork(VPN),orviewstreamingvideo,withouttheneedforacable.TheUSBmodemsconnecttoaTypeAUSBportonyourcomputer.ThemodemsareTRU‐Installenabled.Alltherequiredsoftwareisonthemodem.Whenyousetupyourmodem,thesoftwareisinstalledonyourcomputer.YoudonotneedaninstallationCD.Themodemshaveabuilt‐inantennaandmayhaveaslotthataccommodatesamicroSDexternalmemorycard.Dependingonyourserviceprovider,amicroSDcardmaybeincludedinyourpackage,oryoumayneedtopurchaseitseparately.Services supportedDependingonthemodel,yourmodemsupportsspeedsofupto21Mbps(Megabitspersecond).However,actualspeeddependsontheservicesofferedbyyourserviceprovider.Contactyourserviceproviderandvisitwww.sierrawireless.comfordetails.Maximumtheoreticaldataspeedsare:•EvolvedHighSpeedPacketAccess(EvolvedHSPAorHSPA+)—upto21 Mbps•HighSpeedDownloadPacketAccess(HSDPA)—upto7.2 Mbps•HighSpeedUploadPacketAccess(HSUPA)—upto5.76 Mbps•ConcurrentHSDPA/HSUPA(HSPA)—upto3.6Mbpsdownloadandupto1.5Mbpsupload

Sierra Wireless USB Modem User Guide10 2131232•UniversalMobileTelecommunicationsSystem(UMTS)—384 kbps(kilobitspersecond)•EnhancedDataratesforGSMEvolution(EDGE)—236 kbps•GeneralPacketRadioService(GPRS)—56 kbpsGPRSandEDGEaresecondgeneration(2G)dataservices.UMTS,HSDPA/HSUPA,andHSPA+are3Gdataservices.Whenestablishingaconnection,yourmodemusesthefastestavailableservice.If,forexample,youareusingthemodeminanareathathasEDGEservicebutnotUMTSorHSDPA/HSUPAservice,themodemconnectsusingEDGEservice.Oncetheconnectionisestablished,youhaveaccesstoallInternetservices.Your account and coverage areaNote: If you purchased the modem from a GSM service provider, you may already have an account and a SIM card. Otherwise, your retailer should be able to give you the names of companies that provide these items.YoumusthaveanaccountwithaGSMserviceprovidertousethemodem.Tousethemodem’s3Gcapability,youraccountmustbewithaserviceproviderthatoffersHSPA,HSPA+orUMTSservice.(Themodemisbackwardscompatiblewith2Gservice.)Whenyouobtainyouraccount,youaregivenaSubscriberIdentityModule(SIM)cardcontainingaccountinformation.Beforeyouusethemodem,youmustinserttheSIMcardintoit.Yourabilitytoobtainservicedependsonthesefactors:Note: The fee for service is usually higher when you are roaming (connected to a network other than the one belonging to your service provider).•Networkcoverage—Youmustbewithinthenetworkcoveragearea.•Serviceprovider—Ifyouarewithinthecoverageareaofanetworkthatisnotoperatedbyyourownserviceprovider,youcanobtainserviceonlyifthereisaroamingagreementbetweenyourserviceproviderandthenetworkoperator.•Accountprovisions—Youraccountmayrestrictyourusagetocertainnetworksorlimittheamountoftimeyoucanusethenetwork.•Frequencyband—Youcannotconnecttonetworksoperatinginbandsnotsupportedbyyourmodem,regardlessofroamingagreementsoraccountprovisions.MostserviceprovidershavecoveragemapsontheirWebsites.

Introducing the Sierra Wireless USB ModemRev 1.0 Jun. 09 11Modem softwareThemodemcomeswithconnectionmanagementsoftware.Dependingonyourcarrier,itmaycomewithcarrier‐specificsoftwareorthefollowingsoftwaremadebySierraWireless:•SierraWirelessWatcher®forWindowsor3GWatcherforMac®.Usethissoftwaretomanagethemodemandmonitoryourconnections.•DriversoftwarethatformstheinterfacebetweenthemodemandyourWindowsoperatingsystemForinformationonWatcherfeaturesandusingWatcher,see“Connectionmanagementsoftware”onpage 24.Frequency band supportFrequencybandssupportedbythemodem:Technology Bands Location2G 850 MHz (cellular band) North America900 MHz (EGSM band) Europe1800 MHz (DCS band) Europe and Asia1900 MHz (PCS band) North America3G WCDMA 850 (band V) North America and AustraliaWCDMA 1900 (band II) North AmericaWCDMA 2100 (band I) Europe, Asia, and Australia

Sierra Wireless USB Modem User Guide12 2131232

Sierra Wireless USB Modem User Guide14 2131232Inserting the SIM cardNote: To prevent the SIM card from becoming jammed in its slot, ensure the edge of the card is smooth before inserting it. Do not attach labels to your SIM card as this may also cause it to jam.1. IfyourSIMcardisattachedtoalargercard,detachtheSIMcardandremoveanyfragmentsstucktoit.2. Removetheendcap.TheSIMcardslotistheuppermostslotabovetheUSBconnector1.SeeFigure 2‐1.3. InserttheSIMcard.Dependingonthemodel,yourmodemmayormaynothaveaSIMtray.IfthereisnoSIMtray:a. GentlypushtheSIMcardintotheslotuntilthecardwillnotgoinanyfurther.Whenitisproperlyinserted,theouteredgeoftheSIMcardisinlinewiththeedgeofthehousing.Figure 2-1: Inserting the SIM card into a USB modemIfthereisaSIMtray:a. GentlyslideopentheSIMcardtray,butdonotremoveitentirely.2 1. Depending on your model, some modems may have only one slot or the SIM slot may be on the side of the modem.2. If you inadvertently remove the tray entirely, reinsert it into the modem.

Getting StartedRev 1.0 Jun. 09 15b. PlacetheSIMcardonthetray,asshowninthefollowingillustration.c. ClosetheSIMtray.Note: For instructions on removing the SIM card, see page 23.Insert the modem into the computer1. GentlyinsertthemodemintotheUSBslot.Note: If the orientation of your computer’s USB slot or the thickness of your computer are such that pressure is applied to the end or side of the modem, you may damage the modem or your computer. In such cases, do not insert the modem directly into your computer’s USB slot; use the USB extension cable and notebook computer clip instead. See “Using the extension cable and clip” on page 23.

Sierra Wireless USB Modem User Guide18 2131232Attach the modem to the lanyardTokeepeverythingtogether,threadthelanyardthroughthecapandthemodem,asshownintheillustrations.Youcanalsoattachthelanyardtothecap.➊➋ ➌ ➍➊➋

Rev 1.0 Jun. 09 1933: Using your USB Modem• USB modem LED operation• Using the microSD card (some models only)• Using the extension cable and clip• Connection management softwareUSB modem featuresUSBmodemshaveaUSBconnectorandslotsforaSIMcardandamicroSDexternalstoragecard.LEDsonthefrontofthemodemprovidestatusinformation.Note: 1. Depending on the modem, the microSD card slot may be on the side of the modem.microSD card slot1USB connectorCapSIM card slotData LEDPower LED

Sierra Wireless USB Modem User Guide20 2131232LED operationTheUSBmodemhastwoLEDsthatshowthecurrentstatusofthemodem.LED State IndicatesPower Off Indicates one of the following states:•The modem is not inserted in the computer.•The computer is off or in “suspend and resume” mode.•The modem radio has been turned off using Watcher (see “Turning the radio on and off” on page 25) or another connection client.Solid Blue The power is on, the modem is working normally.Blinking Blue The firmware is being updated. Do not remove the modem from the computer.Blinking Amber The modem is searching for service (initializing).Solid Amber Modem error—either the modem is having a problem initializing (searching for service) or is offline because of a failure. Contact your service provider.Data Off The modem is unable to detect 2G or 3G service.Blinking Amber The modem has detected a 2G network (EDGE, GPRS, GSM) and is ready to connect.Solid Amber The modem is connected to a 2G network and is able to send and receive data.Blinking Blue The modem has detected a 3G network (UMTS, HSPA, HSPA+) and is ready to connect. Solid Blue The modem is connected to a 3G network and can send and receive data.

Using your USB ModemRev 1.0 Jun. 09 21Using the microSD card (some models only)SomeSierraWirelessmodemscanaccommodateamicroSDexternalstoragecard.TouseamicroSDcard:1. Ifthereisanon‐functionalmicroSDcardinthelowerslot:a. Pressitinandthenreleaseit.b. Gentlyremovethenon‐functionalmicroSDcard.2. InsertthemicroSDcardintothelowerslotattheendofthemodem,asshownintheillustration.OrifthemicroSDslotisonthesideofthemodem:3. Insertthemodemintothecomputer.IfthecomputerdoesnothaveWatcherinstalled,youmaybegiventheoptiontoinstallit.IfyoudonotwanttoinstallWatcher,canceltheinstallation.YoucanusethemicroSDcardwithouthavingWatcherinstalled.ThemicroSDcardappearsasaUSBmemorydrive.Youcancopy,paste,anddragfilestoandfromitthesamewayasyoucanwithanyotherexternaldrive.SIM card slotmicroSD card slot

Sierra Wireless USB Modem User Guide22 2131232Removing the microSD cardToremovethemicroSDcard:If the microSD slot is in the end of the modem:1. Removethecap.2. PushthemicroSDcardinandthenreleaseit.3. GentlypullthemicroSDcardout.If the microSD slot is on the side of the modem:1. Opentheflaponthesideofthemodem.2. PushthemicroSDcardinandthenreleaseit.

Using your USB ModemRev 1.0 Jun. 09 23GentlypullthemicroSDcardout.Removing the SIM cardToremovetheSIMcardfromthemodem,pushtheSIMcardinandthenreleaseit.SeeFigure 3‐1.Figure 3-1: Removing the SIM card from a USB modemUsing the extension cable and clipSomeUSBmodemsmaycomewithanextensioncableandclip.Theclipfitsonthetopofyournotebookcomputerandholdsyourmodem.Note: To meet FCC (regulatory) requirements, use only the supplied extension cable and notebook computer clip; other cables and notebook computer clips should not be used. Note: Do not insert the modem or the USB extension cable into a USB hub or, if your keyboard is separate from your notebook computer, a USB slot on your keyboard.Tousetheextensioncableandclip:1. Placetheclipontopofthenotebookcomputer.

Sierra Wireless USB Modem User Guide24 21312322. Connecttheextensioncabletothemodem.3. Placethemodemintheclipholder.4. ConnecttheotherendoftheextensioncabletotheUSBslotonyourcomputer.Connection management softwareYourmodemcomeswithSierraWirelessWatcher,WatcherforMac,orotherconnectionmanagementsoftware,dependingonyourcarrier.Note: Sierra Wireless Watcher and Watcher for Mac are compatible with earlier Sierra Wireless modems.Watcherenablesyouto:•Initiatedataconnections•Determinesignalstrength,roamingstatus,GPRS,EDGE,UMTS,orHSDPA/HSUPAavailability,andothernetworkconnectionparameters•MonitorthestatusofthemodemandGSMservice•SendandreceiveSMSmessages•EnableordisableSIMsecuritythatpreventsothersfromusingyourSIMcardifitislostorstolen•Setoptionsrelatedtonotificationsandthe3GWatcherwindow

Sierra Wireless USB Modem User Guide26 2131232Note: Your service provide may not permit manual network selection. If network selection is restricted, (Mac) the Network button in the Preferences pane will be disabled.Frequency band selectionEveryGSMnetworkoperatesononesetoffrequencybands.Themodemisdesignedtochangefrequencybandsautomati‐callytoobtainnetworkservice.Youcanalsochangefrequencybandsmanually.Tochangefrequencybandsmanually:Note: Unless your service provider specifies otherwise, it is recom-mended that you use the Automatic setting.MoreinformationisavailableintheWatcherOnlineHelp.FromthemainWatcherwindow,selectHelp > Help Topics(Windows)orHelp > SierraWatcher Help(Mac).Network selectionTochangeyournetworkselectionmode:Dependingonyourlocation,youmaybewithinthecoverageareaofseveralnetworks.Yourabilitytoobtainserviceoneachnetworkdependsonyouraccount.Windows Mac1. From the main window, select Tools > Options > Network.2. In the Frequency Band field, select an option from the drop-down list.1. Select 3G Watcher > Preferences > Network.2. In the Frequency Band field, select the desired frequency band from the drop-down list.Windows Mac1. Fromthemainwindow,selectTools > Options > Network > Network Selection Mode.2. Select an option from the Network Selection Mode drop-down list.1. Select 3G Watcher > Preferences > Network.2. Select an option in the Network Selection Mode field.

Using your USB ModemRev 1.0 Jun. 09 27Youroptionsfornetworkselectionare:•Automatic—Themodemautomaticallyselectsanetworkbasedonyouraccountandnetworkavailability.•Manual—ThemodemscanstheareaanddisplaysalistofdetectedGSMnetworks.Ifyouselectanetworkonwhichyoucannotobtainservice,themessage,“Failedtoregisterwithnetwork”appears.Chooseadifferentnetwork.MoreinformationisavailableintheWatcherOnlineHelp.FromthemainWatcherwindow,selectHelp > Help Topics(Windows)orHelp > SierraWatcher Help(Mac).Reinstalling the software (Windows)IfyouneedtoreinstallorrepairtheWatchersoftware:1. OpentheControl Panel.2. Double‐clickTRU-Install.3. Followtheon‐screeninstructions.Or,inWatcher:1. SelectTools > Software Installation Mode.2. Followtheon‐screeninstructions.Ifyouhavecanceledthesoftwareinstallationprocessorremovedthemodemfromthecomputerbeforethesoftwareinstallationprocesswascomplete,youmayreceiveerrormessageswhenyoutrytoreinstallthesoftware.Ifthathappens:1. GotoStart > Control Panel > Add or Remove Programs andremoveTRU-Install.2. Insertthemodemintothecomputer.Note: Do not remove the modem until the software installation process is complete.

Sierra Wireless USB Modem User Guide28 2131232

Rev 1.0 Jun. 09 2944: Care and Maintenance of Your USB ModemAswithanyelectronicdevice,themodemmustbehandledwithcaretoensurereliableoperation.Followtheseguidelineswhenyouuseandstoreyourmodem:•DonotapplyadhesivelabelstotheSIMcard.Thismaycauseittojaminsidetheslot,orpreventitfrombeinginsertedproperly.•Whennotinstalledinyourcomputer,storethemodemandSIMcardinasafeplace.•USB‐connectedmodemsshouldfiteasilyintoyourcomputer’sUSBport.Forcingthemodemintotheportmaydamagetheconnectorpins.•Protectthemodemfromliquids,dust,andexcessiveheat.(Seethe“Environmentalspecifications”onpage 32formaximumtolerances.)

Sierra Wireless USB Modem User Guide30 2131232

Rev 1.0 Jun. 09 3155: Technical SpecificationsRadio frequency and electrical specificationsTable 5-1: Radio frequency and electrical specificationsCompliance GSM Release 6Transmit GSM 1900 (PCS): 1850 – 1910 MHzGSM 1800 (DCS):1710 – 1785 MHzEGSM 900: 880 – 915 MHzGSM 850: 824 – 849 MHzWCDMA 2100 (Band I): 1920 – 1980 MHzWCDMA 1900 (Band II): 1850 – 1910 MHzWCDMA 850 (Band V): 824 – 849 MHzWCDMA 800 (Band VI): 830 – 840 MHzReceive GSM 1900 (PCS): 1930 to 1990 MHzGSM 1800 (DCS): 1805 to 1880 MHzEGSM 900: 925 to 960 MHzGSM 850: 869 to 894 MHzWCDMA 2100 (Band I): 2110 to 2170 MHzWCDMA 1900 (Band II): 1930 to 1990 MHzWCDMA 850 (Band V): 869 to 894 MHzWCDMA 800 (Band VI): 875 to 885 MHzChannel spacing 200 kHz (GSM)5 MHz (WCDMA)Channel raster 200 kHzFrequency stability 0.1 ppm

Sierra Wireless USB Modem User Guide32 2131232Environmental specificationsOperating temperature 0°C to 50°C (32°F to 122°F)Storage temperature -20°C to +85°C (-4°F to +185°F)Humidity 85%, non-condensingVibration Random vibration, 10 to 1000 Hz, nominal 6G RMS in each of 3 mutually perpendicular axes. Test duration of 60 minutes for each axis, for a total test time of 3 hours (non-operating).Drop 1 m on concrete on each of 6 faces, 2 times

Rev 1.0 Jun. 09 3366: Regulatory and Safety InformationNoticeBecauseofthenatureofwirelesscommunications,trans‐missionandreceptionofdatacanneverbeguaranteed.Datamaybedelayed,corrupted(thatis,haveerrors),orbetotallylost.AlthoughsignificantdelaysorlossesofdataarerarewhenwirelessdevicessuchastheSierraWirelessmodemareusedinanormalmannerwithawell‐constructednetwork,theSierraWirelessmodemshouldnotbeusedinsituationswherefailuretotransmitorreceivedatacouldresultindamageofanykindtotheuseroranyotherparty,includingbutnotlimitedtopersonalinjury,death,orlossofproperty.SierraWirelessanditsaffiliatesacceptnoresponsibilityfordamagesofanykindresultingfromdelaysorerrorsindatatransmittedorreceivedusingtheSierraWirelessmodem,orforfailureoftheSierraWirelessmodemtotransmitorreceivesuchdata.Safety and hazardsThemodemMUSTBEPOWEREDOFFinallareasthatmaybesusceptibletoradiointerference,inparticular:•ProhibitedareasObeyallsignsandnoticesandfollowallrulesandregula‐tions.Poweroffthemodemwheninstructedtodosoorwhenyoususpectthatitmaycauseinterferenceordanger.•Inareaswhereblastingisinprogress•WhereexplosiveatmospheresmaybepresentAreaswithapotentiallyexplosiveatmospherearenotalwaysclearlymarked.Suchareasincludegasstations,fueldepots,chemicaltransferorstoragefacilities,areaswhereblastingisinprogress,areaswheretheaircontainschemicalsorparticlessuchasgrain,dust,ormetalpow‐ders,andanyotherareawhereyouwouldnormallybeadvisedtoturnoffyourcellularphoneorvehicleengine.•Nearmedicalorlife‐supportequipmentMedicalequipmentmaybesusceptibletoanyformofradiointerference.Insuchareasthemodemcantransmitsignalsthatcouldinterferewiththisequipment.•Onboardaircraft

Sierra Wireless USB Modem User Guide34 2131232InadditiontoFederalAviationAuthority(FAA)require‐ments,manyairlineregulationsstatethatyoumustsus‐pendwirelessoperationsbeforeboardinganaircraft.Themodemiscapableoftransmittingsignalsthatcouldinter‐ferewithvariousonboardsystemsandcontrols.Failuretoobservethisinstructionmayleadtosuspensionordenialofcellulartelephoneservicestotheoffender,legalaction,orboth.Someairlinesmaypermittheuseofcellularphoneswhiletheaircraftisonthegroundandthedoorisopen.Themodemmaybeusednormallyatthistime.•WhileoperatingavehicleThedriveroroperatorofanyvehicleshouldnotuseawirelessdatadevicewhileincontrolofavehicle.Doingsodetractsfromthedriveroroperatorʹsabilitytocontrolandoperatethevehicle.Insomecountries,usingsuchcommu‐nicationsdeviceswhileincontrolofavehicleisanoffence.Regulatory information for North AmericaCAUTION:UnauthorizedmodificationsorchangesnotexpresslyapprovedbySierraWireless,Inc.couldvoidcompliancewithregulatoryrules,andtherebyyourauthoritytousethisequipment.ThedesignoftheSierraWirelessmodemscomplieswithU.S.FederalCommunicationsCommission(FCC)andIndustryCanada(IC)guidelinesrespectingsafetylevelsofradiofrequency(RF)exposureforportabledevices,whichinturnareconsistentwiththefollowingsafetystandardspreviouslysetbyCanadian,U.S.andinternationalstandardsbodies:•ANSI/IEEEC95.1‐1999,IEEEStandardforSafetyLevelswithRespecttoHumanExposuretoRadioFrequencyElectromag‐neticFields,3kHzto300GHz•NationalCouncilonRadiationProtectionandMeasure‐ments(NCRP)Report86,‐1986,BiologicalEffectsandExposureCriteriaforRadioFrequencyElectromagneticFields•HealthCanada,SafetyCode6,1999,LimitsofHumanExposuretoRadiofrequencyElectromagneticFieldsintheFrequencyRangefrom3kHzto300GHz•InternationalCommissiononNon‐IonisingRadiationProtection(ICNIRP)1998,Guidelinesforlimitingexposuretotime‐varyingelectric,magnetic,andelectromagneticfields(upto300GHz)

Regulatory and Safety InformationRev 1.0 Jun. 09 35Caution: The Sierra Wireless USB modem must be 1.0 cm or more from users during operation, to satisfy FCC / IC RF exposure require-ments. The Sierra Wireless USB modem has been tested for compliance with FCC / IC RF exposure limits in the notebook computer(s) configurations with horizontal and vertical USB slots and can be used in notebook computers with substantially similar physical dimensions, construction, and electrical and RF characteristics. This USB modem must not be used with any other antenna or transmitter that has not been approved to operate in conjunction with this modem. Note: This USB modem must not be used in any unapproved configurations. For details, contact Sierra Wireless.Note: The Sierra Wireless USB modem is approved for normal-size notebook computers only (typically with 12 inches or larger display screens). For notebook computers with a display screen smaller than 12 inches or if the orientation of the USB slot does not allow for at least 1.0 cm between the modem and the user or bystanders, use the provided extension cable and clip to ensure a safe distance between the modem antenna and users or bystanders. To meet FCC requirements, use only the supplied USB extension cable and laptop clip; other cables and laptop clips should not be used.ThesedevicescomplywithPart15oftheFCCRules.Operationissubjecttotheconditionthatthesedevicesdonotcauseharmfulinterference.Whereappropriate,theuseoftheequipmentissubjecttothefollowingconditions:Warning: (EMI) – United States FCC Information – This equipment has been tested and found to comply with the limits pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in an appropriate installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful inter-ference to radio communication. However, there is no guarantee that interference will not occur in a particular installation.

Sierra Wireless USB Modem User Guide36 2131232Ifthisequipmentdoescauseharmfulinterferencetoradioortelevisionreception,whichcanbedeterminedbyturningtheequipmentoffandon,theuserisencouragedtotrytocorrecttheinterferencebyoneormoreofthefollowingmeasures:•Increasetheseparationbetweentheequipmentandreceiver•Connecttheequipmentintoanoutletonacircuitdifferentfromthattowhichthereceiverisconnected•Consultthedealeroranexperiencedradio/TVtechnicianforhelpIfyouhavepurchasedthisproductunderaUnitedStatesGovernmentcontract,itshallbesubjecttorestrictionsassetforthinsubparagraph(c)(1)(ii)ofDefenseFederalAcquisitionsRegulations(DFARs)Section252.227‐7013forDepartmentofDefensecontracts,andassetforthinFederalAcquisitionsRegulations(FARs)Section52.227‐19forcivilianagencycontractsoranysuccessorregulations.Iffurthergovernmentregulationsapply,itisyourresponsibilitytoensurecompliancewithsuchregulations.Regulatory information for EU countriesSierraWirelessherebydeclaresthattheSierraWirelessUSBwirelessmodemconformtoalltheessentialrequirementsofDirective1999/5/EC:TheDeclarationofConformitymadeunderDirective1999/5/ECisavailableforviewingatthefollowinglocationintheEUcommunity:SierraWireless(UK),LimitedLakesideHouse1FurzegroundWay,StockleyParkEastUxbridge,MiddlesexUB111BDEngland

Rev 1.0 Jun. 09 37Numerics3GWatcherintroduction,24launching,25Aaccount,10Cchannelraster,31channelspacing,31clip,23connecttothenetwork,16coveragearea,10Ddriver,11Eelectricalspecifications,31environmentalspecifications,32errormessages,27extensioncable,23externalmemorystorage,9,21externalSD,9,21externalstoragecard,21Fflashdrive,21frequenciesreceive,31transmit,31frequencystability,31Hhumidity,32Iinstalling,errormessages,27Llanyard,18launching3GWatcher,25LEDs,20MMacintoshOSXsupport,13memorycard,9memoryrequired,13microexternalmemorycard,21microSD,9,21modem,inserting,15Nnetworkoverview,10selection,27notebookcomputerclip,23Ooperatingsystemssupported,13Ppoweroptions,powerup/down,25profile,13,16Rradiofrequencyspecifications,31receivefrequencies,31regulatoryinformation,33requirements,software,14RFspecifications,31roaming,10Ssafetynotice,33SIMcardinserting,14removing,23softwareinstallation,16softwarerequirements,14Index

Sierra Wireless USB Modem User Guide38 2131232specifications,31–32electrical,31environmental,32radiofrequency,31storagetemperature,32whennotusingcard,29systemrequirements,13Ttechnicalspecifications,31–32temperature,32transmitfrequencies,31TRU‐Install,9,16,16UUSBmodem,inserting,15USBportrequirements,13Vvibration,32WWatcher,description,11WindowsVistasupport,13WindowsXPsupport,13