Silex Technology 90148 Wireless Print Server User Manual EtherWind Manual

Silex Technology, Inc. Wireless Print Server EtherWind Manual

Contents

Users Manual

User’s Guide802.11b Print ServerTROY Group, Inc. Wireless and Connectivity Division • 1692 Browning • Irvine, CA 92606-4809 USA Tel: +1 (949) 399-0820 Fax: +1 (949) 399-0825 ª E-mail: support@troyxcd.com • www.troyxcd.comPart Number 40148-100Revision 0.2
iiCopyright NoticeAll rights reserved. No part of this publication may be reproduced, stored, in aretrieval system, or transmitted in any form or by any means, electronic, mechani-cal, photocopying, recording, or otherwise, without the prior written permissionof TROY Group, Inc. The information contained herein is designed only for usewith this TROY product. TROY is not responsible for any use of this informationas applied to other products.Neither TROY nor its affiliates shall be liable to the purchaser of this product orthird parties for damages, losses, costs, or expenses incurred by purchaser or thirdparties as a result of accident, misuse or abuse of this product or unauthorizedmodifications, repairs, or alterations to this product, or (excluding the U.S.) failureto strictly comply with TROY’S operating and maintenance instructions.Warranty NoticeTROY GROUP, INC. SPECIFICALLY DISCLAIMS THE IMPLIED WAR-RANTIES OF MERCHANTABILITY AND FITNESS OF THIS PRODUCTFOR A PARTICULAR PURPOSE. TROY shall not be liable for any errors con-tained in this manual or for any damages resulting from loss of use, data profits, orany incidental or consequential damages arising from the use of TROY productsor services.Trademark NoticeEtherWind is a registered trademarks of TROY Group, Inc. Bluetooth is a trade-mark of BLUETOOTH SIG, Inc. and licensed to TROY.General Notice: Other product names used herein are for identifications purposesonly and may be trademarks of their respective owners. TROY disclaims any andall rights in those marks.Copyright © 2001 by TROY Group, Inc.
ContentsIntroductionWindows System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2About Your User’s Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21 Installing the EtherWind Print Server HardwareUnpacking the Print Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1EtherWind Connectors, Switches, and LED’S . . . . . . . . . . . . . . . . . . .1-2Connecting the Serial EtherWind to an RS-232 Serial Device . . . . . . . .1-3Connecting to a Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-4Verifying Successful Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-4Verifying the Connection to the Printer . . . . . . . . . . . . . . . . . . . . . . . .1-5Configuring the EtherWind . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-52 Configuring the EtherWind 802.11b and IP Settings . . . . .2-13 Management MethodsWP-Admin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1XAdmin32 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1WebXAdmin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1EtherWind Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-24 Windows Network Configuration . . . . . . . . . . . . . . . . . . . . . .4-15 AppleTalk Network Configuration . . . . . . . . . . . . . . . . . . . . . .5-16 Novell NetWare Network Configuration . . . . . . . . . . . . . . . .6-17 UNIX Network Configuration . . . . . . . . . . . . . . . . . . . . . . . . .7-18 DEC LAT Network Configuration . . . . . . . . . . . . . . . . . . . . .8-19 Banyan VINES Network Configuration . . . . . . . . . . . . . . . . .9-110 PrintraNet Internet Remote Printing . . . . . . . . . . . . . . . . . . .10-1iii
iv11 TroubleshootingTroubleshooting Frequently Asked Questions . . . . . . . . . . . . . . . . . . .11-1Loading the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11-2Uninstalling the EtherWind Wireless Software . . . . . . . . . . . . . . . . . .11-412 Where to Get HelpWorldwide Web Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12-1Contacting TROY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12-1Returning Products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12-1Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12-213 NoticesFCC Compliance Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13-1Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13-2
IntroductionThe EtherWind 802.11b Wireless Print Server lets you communicate with printersfrom anywhere on an 802.11b wireless network. You can use the print server inad-hoc (peer-to-peer) or infrastructure (access point) wireless mode, as shownbelow.The print server operates at speeds of up to 11 Mbps on any IEEE 802.11b wire-less compatible network. Your printer can be simultaneously connected to yourPC or Macintosh via the USB port.Follow the instructions in this manual to install the print server for your printer.For more information, and software downloads, check on the TROY web site(http://www.troyxcd.com).1Ad-Hoc Mode(Peer-to-Peer)Infrastructure Mode(With Access Point)Laptop computer with 802.11b capabilitiesLaptop computer with 802.11b capabilitiesEtherWindEtherWind802.11bAccess PointLocal Area Network (or Cable/DSL connection)PrinterPrinter
System RequirementsTo use the EtherWind for printing from a wireless network, you need an 802.11bwireless network. The wireless network will consist of either of the following:◗An 802.11b wireless enabled PC or Macintosh printing straight to the printer(Ad-Hoc or Peer-to-Peer Mode).◗An 802.11b wireless access point allowing wireless and wired Ethernet enabledcomputers to print to the EtherWind.To configure and print to the EtherWind, you need the following:◗The MAC address from the label of the EtherWind (for example:004017023F96)◗The following information from your wireless network administrator:• Wireless Mode (Infrastructure or Ad-Hoc)• The SSID (service set identifier) for your wireless network• The Radio Frequency Channel of the wireless network• If you are using TCP/IP (recommended for Windows Networks) and arenot connected to a DHCP server (for obtaining an IP Address automati-cally), you will need a unique IP Address for the EtherWind (for example:192.168.1.14). If the EtherWind is not on the same IP subnet as the com-puters you are printing from, you will also need a subnet mask and arouter (default gateway) address.2
Installing theEtherWind Print Server HardwareBefore You BeginBefore you install the EtherWind wireless print server, make sure that your printeror other device and your computer already function properly via a parallel, serialor USB printer cable. Refer to your printer’s documentation for instructions onusing and maintaining your printer.In addition, make sure that you have properly installed the 802.11b wirelessequipment and software you are using to communicate to the EtherWind asdescribed in the documentation that came with that equipment.Unpacking the Print ServerYour package should contain the following items: ◗EtherWind Wireless Print Server◗EtherWind Wireless Print Server desktop mounting base◗EtherWind Wireless Print Server User’s Guide (This Book)◗IEEE 1284 Parallel Cable – 25 Pin Male to 36 Pin Male◗Power Supply◗Installation CD-ROMIf anything is missing from the box, please contact TROY.1-11
EtherWind Connectors, Switches, and LEDsTest Switch. Press down this switch for less than 5 seconds to print a test page onthe printer. The test page will show the current wireless and network settings ofthe EtherWind wireless print server. Press it down for more than 5 seconds to resetthe EtherWind to its factory default parameters. To enable console mode on theserial port, hold in the test switch while powering on the Serial Server (see nextsection for additional details).Power Connector. Plug the power supply into this connector.LED status indicators. The yellow light stays lit when you have made a wirelessconnection to the EtherWind from a computer or access point. The green lightblinks whenever data is transmitted over the wireless link.Parallel Port (DB25). This port is used for connecting to a parallel printer.Serial Port (DB9). This port is used for connecting a serial printer or other serialdevice. Can also be used to access the command line console of the EtherWind forconfiguration and diagnostics.1-2Test SwitchSerial Port (DB9)Parallel Port (DB25)Power ConnectorLED StatusIndicators
Connecting the Serial EtherWind to an RS-232 Serial DeviceThe EtherWind has one standard PC-compatible 9-pin female D-connectors. Theserial port uses PC-compatible 9-pin male D-connectors. Note that the standardoff-the-shelf 9-pin female to 25-pin male PC cables will require a null modem inorder to connect to most printers or terminals. The pin-outs are as follows:DB9 DTE DCEpin Signal Signal pin pin1 Not used Not used - -2 Receive Data Transmit Data 2 33 Transmit Data Receive Data 3 24 DTR out DSR in 6 205 Signal Ground Signal Ground 7 76 DSR in DTR out 20 67 RTS out CTS in 5 48 CTS in RTS out 4 59 Not used Not used - -Basically, the cable must connect input signals (e.g., Receive Data) on the TROYEtherWind to the equivalent output signals (e.g., Transmit Data) on the deviceand vice-versa. The serial port can be set to operate in console mode to allow you to configureand diagnose the EtherWind via a serial terminal (or PC with a terminal emula-tion program). To enable the console mode manual, unplug the power supplyfrom the serial server, hold down the Test switch and simultaneously plug in thepower supply. If no characters are received on the serial port during this time,then console mode is enabled on the port (if characters are received, then the unitgoes into a special diagnostic mode).The port will remain in console mode until the unit is power off.You may also remotely enable console mode by connecting remotely to theEtherWind via WebXAdmin, TELNET, NCP, or XConfig (refer to Chapter 3 forinformation on how to use these utilities). With WebXAdmin, select Configure1-3
1-4Port from the main menu, click on serial port S1, select Console Mode, andclick Submit. With TELNET or XCONFIG, use the following command:SET PORT S1 CONSOLE ENABLED You can remotely restore the port to normal serial operation by unselectingConsole Mode from WebXAdmin or by using the console command SET PORTserialport CONSOLE DISABLED.The serial ports are factory set at 115200bps, 8-bit data, CTS/RTS (Hardware)flow control, and no parity. If your printer or serial device requires different set-tings, you must use WebXAdmin or a console terminal connected to port S1 asdescribed in the previous paragraph. With WebXAdmin, select Configure Portfrom the main menu, click on S1, choose the desired settings, and click Submit.With the console terminal, use one or more of the following commands:SET PORT S1 SPEED baudrateSET PORT S1 PARITYparity_typeSET PORT S1 FLOW flowctrlSET PORT S1 CHARACTER charsizeNote that the serial port always operates at 115200bps when in console mode. Don't forget to set the serial port settings on your printer or other device to matchthe settings of the EtherWindConnecting to a PrinterFollow these steps to connect the print server to your printer:1. Attach the EtherWind to the desktop mounting base.2. Connect the parallel cable to the print server and the printer.3. Plug the power cord into a wall outlet or power strip, and into the print server.Verifying Successful InstallationWhen the print server is powered on, the EtherWind will go through the follow-ing startup sequence:◗It runs through a set of power-up diagnostics for a few seconds. If theEtherWind is operating properly, the green LED will blink momentarily and
then go out. If the green light blinks continuously in a regular patter, there is aproblem. Try unplugging the power and then plugging it in again. If the prob-lem persists, contact TROY.◗When a successful connection is made to the EtherWind from another802.11b wireless device like an access point or PC, the yellow light will stay lit.The green light will blink whenever there is printing activity. Since you havenot made a connection yet, both of these LEDs should be off.Verifying the Connection to the PrinterBefore attempting to print, it is very important to verify the connection betweenthe EtherWind and the printer. If this connection is not good, you will not beable to print!To verify this connection, make sure that both the EtherWind and the printer arepowered on and ready. Make sure that the cable is connected securely from theEtherWind to the printer. Then print a test page by pushing the test switch andletting go immediately.If the test page does not print, first make sure all the connections are secure, andmake sure the printer is operating correctly and is not out of ink, toner, paper, etc.Then power the EtherWind off and then on again, and try printing the self-testpage again.If you cannot print a test page, refer to the Troubleshooting section of this manual.Configuring the EtherWind There are three basic steps required to configure the EtherWind:1. Configuring the EtherWind 802.11b settings. To operate on an 802.11b net-work, you must set the wireless mode (ad hoc or infrastructure), SSID, chan-nel, data rate and WEP encryption.2. Configuring the IP address settings. You will need to set the IP address, subnetmask, and router address if you are using TCP/IP, NetBIOS IP, IPP, orPrintraNet, or if you want to use the WebXAdmin web-based managementutility.3. Configuring the EtherWind for operation with the network operating systems. Thefinal step is to configure the EtherWind so that you can print to it using one1-5
or more network operating systems (for example, Windows NT/2000,NetWare, AppleTalk, etc.).These steps are described in the following chapters. Note that in most cases, theEtherWind and the TROY WP-Admin software will automatically determine the802.11b settings and the IP address settings. 1-6
Configuring theEtherWind 802.11band IP SettingsYou can configure the EtherWind 802.11b settings and the IP address settingsfrom a Windows or Macintosh PC that has 802.11b capabilities by using theTROY WPAdmin utility.Important Note:If you are using WEP (Wired Equivalent Privacy) encryption on your wirelessnetwork, you will need to temporarily disable WEP on your PC and switch it toAd-Hoc mode (Refer to your 802.11b wireless PC Card documentation forinstructions on how to do this). If you don’t have a PC on the wireless networkthat can go into Ad-Hoc mode, you will need to temporarily disable WEP on theAccess Point (Refer to your 802.11b wireless Access Point documentation forinstructions on how to do this). When you are done configuring the wirelessprint server, you can re-enable WEP on your wireless network.The configuration procedure is as follows:1. Insert the EtherWind Wireless Configuration CD-ROM into your PC orMacintosh.2. Click on EtherWind Wireless Utilities from the menu to install the utilities.3. If you don’t have the Java Runtime installed on your system, you will beprompted to install it, click Yes. Otherwise, move on to the next step.4. At this point the WP-Admin utility will be installed and the Wireless ServerSearch screen will start. The list is sorted by Ethernet address and server name.2-12
2-2You will see a screen that looks like this:5. Click on Search and select the EtherWind from the list to and clickConfigure.6. You will be prompted for a password, this is the configuration password(default password is ACCESS). The Wireless Server Configuration screenwill appear:7. The EtherWind you selected in the will configure itself to the same wirelesssettings of the wireless network being used through the configuration utility, soyou should NOT need to change the Wireless Mode, RF Channel, SSID, andData Rate settings unless you want to change the EtherWind to a differentwireless network, or if you need to enable WEP. If you are using DHCP onyour network, the EtherWind will have acquired valid IP Address settings atthis point, and no further configuration should be required for the IP BootMethod, IP Address, Subnet Mask, and Gateway fields. From this screen, youcan configure the IP Address settings and the Print Server name. A descriptionof each settings is listed below. Once these are all set, click OK or Apply.
Your Print Server should be configured correctly at this point. If you are using aWindows System, go on to the Microsoft Network Configuration section of thismanual. If you are using a Macintosh System, go on to the AppleTalk NetworkConfiguration section of this manual.GLOSSARY OF TERMSServer NameThis is the name of the wireless print server. The default is XCD_xxxxxx (wherexxxxxx are the last six digits of the Ethernet address). You can choose any name forthis setting.PasswordThis is the EtherWind Wireless Print Server configuration password. The defaultis ACCESS, you can change it by entering a new one in this field.IP Address, Subnet Mask, Gateway (or Router)If you are using DHCP on your network, the EtherWind will have acquired validIP Address settings at this point, and no further configuration should be required.A valid IP address needs to be configured in order for use with Windows and theNetBIOS port monitor. Consult with your network administrator if you are notsure what to use here to use.Wireless ModeThis is the wireless mode you select for your print server. Ad-Hoc (sometimesreferred to as Peer-to-Peer, Computer-to-Computer, 802.11 Ad-Hoc, IBSS com-pliant Ad-Hoc) modes are used when your wireless enabled PC is printing straightto the printer. Infrastructure mode is used when you have an Access point or basestation as the "hub" of your wireless network. Pseudo Ad-Hoc is only used fortesting and some older 802.11b implementations of Ad-Hoc.RF ChannelThe RF Channel is the wireless channel the print server uses to communicate. TheEtherWind will be able to automatically configure itself in most cases, but youmight need to manually set it to the same RF channel as the 802.11b wireless net-work. This value must match for all nodes on a network to communicate witheach other.SSIDThis is the Service Set Identifier (Sometimes referred to as Network Name). Thisvalue must match for all nodes on a network to communicate with each other.Data RateThis is the throughput speed in Mbps of the wireless Ethernet connection (1, 2,2-3
5.5, or 11). In most cases with an 802.11b wireless network, it should be set to11 Mbps. The Data Rate will automatically negotiate at the highest possible rate.IP MethodThis is the method the wireless print server uses to obtain an IP address. This canbe set to Auto, DHCP, BOOTP, RARP, or Static. Auto will try DHCP, BOOTPand RARP, and then set to Static if it doesn’t get one automatically.WEP KeyThis is the setting to enable 64 bit (also compatible with 40 bit) or 128 bit WiredEquivalent Privacy.128 Bit / 64 Bit WEP KeyThis is the 64 or 128 bit WEP key that must match other nodes’ encryption keysin order to communicate: 10 characters for 64 bit, or 26 characters for 128 bit.The EtherWind uses a Hexadecimal value for WEP. All 802.11b devices have away of translating their WEP or Security values to 10 (for 40-bit or 64-bit WEP)or 26 (for 128-bit WEP) digit HEX values. Ask the manufacturer of your wirelessproduct how this is done for your PC and/or Access Point.2-4
3-1ManagementMethodsTROY offers a variety of ways to configure and monitor the EtherWind. Thesemethods are:WP-Admin Utility◗This utility is used for initial configuration of the print server and allows youto set the wireless settings as well as the basic network settings includingTCP/IP.◗See the previous section (Configuring the Wireless Print Server) for detaileduse instructions◗Can be downloaded from our web site (http://www.troyxcd.com)◗After initial installation, this utility can be run from the START menu underSTART>Programs>TROY Group>EtherWind>WP-Admin◗Default password is ACCESSXAdmin32◗This utility is used for advanced configuration of the print server and allowsyou to configure for Netware, TCP/IP, AppleTalk settings and more.◗A 32-bit graphical utility◗Compatible with Windows PC’s running TCP/IP or IPX/SPX Protocols◗Included on CD-ROM◗Can be downloaded from our web site (http://www.troyxcd.com)◗After initial installation, this utility can be run from the START menu underSTART>Programs>TROY Group>EtherWind>XAdmin32◗Default password is ACCESSWebXAdmin ◗Allows the user to configure the EtherWind with a standard web browser likeNetscape Navigator or Microsoft Internet Explorer.◗No additional software is needed on the system.3
◗Can be used on any system that supports web browser capabilities.◗Simply type the IP address into your web browser address bar to connect◗Default password is ACCESS*Both the EtherWind and the PC must be configured with an IP address and yourbrowser must be configured to work across a LAN in order to use WebXAdmin.EtherWind Console ◗A command-line oriented console ◗Contains features not available through WP-Admin, Xadmin32 orWebXAdmin◗Default password is ACCESS◗Can be accessed via:• TELNET• DEC NCP• DEC NCL• ULTRIX ccr• TROY XCD XConfig NetWare Utility • Serial port• WebXAdminNote: In all cases, when you are connected, hit RETURN or ENTER to get the "#"prompt, enter password ACCESS (it will not echo) and type anything inresponse to the "Enter Username>" prompt. When you get the "Local>" prompt,you are ready to enter commands.3-2
4-1Microsoft WindowsNetwork ConfigurationThe NetBIOS IP or NetBEUI protocols are recommended for setup on aMicrosoft network. The EtherWind also supports the SMB protocol, so it auto-matically appears in the Windows Network Neighborhood and can be managedusing standard operating system utilities.Note: The workstation will automatically use NetBIOS IP if TCP/IP is enabledon it. It will use NetBEUI only if TCP/IP is not available.Setting the IP Address (not required if using NetBEUI)If you plan to use the NetBIOS IP protocol, you must first configure an IPaddress into your print server. If you are using the NetBEUI protocol, you do notneed to have an IP address.Configuring the Print Server1. Determine the domain that the print server resides on (the domain name issometimes referred to as the "Workgroup Name").2. Run the XAdmin32 utility and select the print server to be configured.3. Select the NetBIOS tab, and enter the domain name.Note: By default, Microsoft networks use the domain name WORKGROUP, soif no specific domain name has been defined for this network the name WORK-GROUP can be used.4
Installing the Port MonitorTROY provides a port monitor that installs directly on a Windows computer.The port monitor acts like a local printer port, and therefore operates transparent-ly with all Windows software. Note: Although it is possible to install the print server as a network printer onWindows systems, this procedure is not recommended because these operating sys-tems do not adequately support queuing print jobs from multiple host computersto a diskless print server. The queues may back up and therefore stop.Follow the instructions on the screen to complete the installation. After theEtherWind is configured, you will need to set up the network port to associatewith the printer driver. Follow these steps to configure the Port Monitor:1. Enter a port name, which must begin with "NB" (for example NBTROY) oraccept the default NB1. Click OK.2. Select Browse when asked for the Remote Print Server. Then choose thedesired workgroup (default for the EtherWind is WORKGROUP) and clickNext.3. Choose the EtherWind from the list of available devices. The default isXCD_xxxxxx, where "xxxxxx" are the last six digits of the Ethernet address (forexample, XCD_0B720A).4. Choose the desired printer (service) from the list and click Finish. The defaultservice is BINARY_P1.4-2
4-35. The Path should appear in the edit field.6. Click OK.7. Click Finish to restart the computer.Printer Setup for Windows 95/98/ME 1. Install the printer driver for the printer you wish to print to.2. Click the Start button, select Settings, and then Printers. 3. Right-Click on the printer you wish to associate with the network port, andselect Properties.
4-44. Go to the Details tab. In the Print to the following Port: drop-down menu,choose the NetBIOS port you used in step 1 under Installing the Port.5. Click OK or Apply. You are now ready to print. If you would like to test, you can go the General taband click Print Test Page and you should get a Windows test page on the print-er.Printer Setup for Windows NT 4.x/2000/XP1. Install the printer driver for the printer you wish to print to.2. Click the Start button, select Settings, and then Printers.
3. Right-Click on the printer you wish to associate with the network port, andselect Properties.4. Go to the Ports tab. Under the Print to the following port(s) menu, choosethe NetBIOS port you used in step 1 under Installing the Port.4-5
5. Click OK or Apply. You are now ready to print. If you would like to test, you can go the General taband click Print Test Page and you should get a Windows test page on the printer.Adding a Second NetBIOS PortIf you are adding a second NetBIOS printer port, do not re-run the installationprogram. Instead, follow the appropriate procedure below.Windows 95/98/ME1. Click the Start button and select Settings then Printers.2. Right-click on the printer you want to add the port to and select Properties.3. Go to the Details tab, and click Add Port.4. Select Other, highlight NetBIOS Port, and click Next.5. Follow steps 5 & 6 above, in the Installing Port Monitor section, and clickApply.Windows NT/2000/XP1. In the printers list, select the printer you want to add the port to, and clickFile, then Properties.2. Go to the Ports tab, and click Add Port.3. Select NetBIOS port, and click Next.4. Follow steps 5 & 6 above, in the Installing Port Monitor section, and clickApply.Additional Windows Configuration MethodsEtherWind print servers are also compatible with the Standard TCP/IP Port inWindows 2000/XP and with the LPR Port on Windows NT port options, whichare built into the operating system, and with the Internet Printing Protocol.4-6
AppleTalk NetworkConfiguration The EtherWind runs over wireless Ethernet (also known as Ethertalk). This capa-bility allows Macintosh computers to print jobs to a printer simultaneously withjobs from Windows, NetWare, and other computers.The print server will appear as a shareable printer node on an Appletalk Phase 2network. The print server broadcasts information to Macintoshes on the networkand automatically appears in the Chooser on each Macintosh. Application pro-grams can print without any modification or special software on the Macintosh.Configuring the Macintosh1. Identify the printer to which the print server is connected, and install theprinter driver.2. Verify that Airport is enabled from the Network Control Panel or AppleTalkControl Panel if you are using an Airport enabled Macintosh. If you are usinga Macintosh connected to an Airport base station (or other Wireless AccessPoint) via the wired Ethernet, you will want to be sure Ethernet is selected.Configuring the EtherWind Once the EtherWind has been installed and turned on, it will broadcast its servicename. (The default is XCD_xxxxxx_P1_AT, where "xxxxxx" are the last six digitsof the Ethernet address.)Setting Up Printing1. At a Macintosh workstation, from the Apple menu, open the Chooser.2. If the Chooser window displays an AppleTalk zone list, select the necessary zone.5-15
3. Click on the icon for the printer driver you are going to use. If you have aPostscript printer, you can use the LaserWriter driver.4. Select the print server name (it will appear as the DEVICE ID for the modelprinter being used followed by an underscore symbol and the last six digits ofthe Ethernet address by default, for example: XCD_0B720A_P1).5. Close the Chooser. You can now print to the printer using any standardMacintosh application program.5-2
NetWare NetworkConfigurationConfiguring the Print Server and Print Queue with XAdmin32(Queue Server Mode)This section covers installation using the Novell client.Note: TROY recommends you use the Novell 32-bit client on your Windows worksta-tion instead of the Microsoft NetWare client, because it allows direct configura-tion of print queues without the need for a Novell utility like NWAdmin or PCON-SOLE. The EtherWind automatically makes itself known on a NetWare network. Thedefault NetWare Print Server name is XCD_xxxxxx_P1, where "xxxxxx" is the lastsix digits of the Ethernet address (the Ethernet address is on a label that is affixedto the EtherWind). Note that the NetWare Print Server name is used for eitherNDS or bindery mode configuration.If you are configuring the first port with XAdmin32, the NDS Printer Name forthis port is automatically assigned as "XCD_xxxxxx_P1 Printer". If you are usingan alternate configuration method like NWAdmin, you may assign any uniquename for the printer.The Print Server and Printer names are used extensively during the configurationprocess, so be sure to remember them. Note that these names are actually thenames of the print server's NetWare services. If desired, you can change the defaultnames using XAdmin32 or WebAdmin. Follow these steps to configure the queue server:1. Make sure you are logged in as ADMIN or equivalent (NetWare 4.xx andabove) or SUPERVISOR (NetWare 2.xx and 3.xx). 6-16
2. Click Start, select Programs, select the XAdmin32 folder, and then selectXAdmin32. 3. Click on the IPX/SPX icon under Filters to set the operating mode toIPX/SPX (TCP/IP mode will not allow you to configure NetWare printqueues directly). The EtherWind should appear in the list of available printers.If it does not, try selecting Devices from the menu bar and then SearchActive Devices.4. Double click the printer you want to configure, enter the configuration pass-word (ACCESS is the default), and click OK.5. A series of index card tabs will be displayed. Click on the NetWare P1 tab.6. If it is not already selected, select Queue Server as the operating mode. 7. Click on the inverted triangle button and select the NDS tree.8. Click the Change... button to select the NDS context where the queue willreside. (If you are using the Microsoft client, you must type in the name of thecontext.)The box labeled "Print Server" contains the name of the NetWare Print Server. Ifyou are configuring any other port, this box contains the name of the NDSPrinter. If desired, you can change these names.You may now create a print queue. Follow these steps:1. Click on the Change NDS Queues... button to configure an NDS printqueue or click the Change Bindery Queues... to configure a bindery modequeue.2. Two windows will appear: Available Print Queues and Serviced PrintQueues. Go to the Available Print Queues window.3. If you are configuring an NDS queue, click on the context where the printqueue will reside.4. If you are configuring a bindery queue, click on the volume where the queuewill reside (a volume name will have a file server icon next to it).6-2
6-35. Click on New Queue. Enter any unique name for the Queue name. ◗If you are configuring a bindery queue, click OK and proceed to step 8.◗If you are configuring an NDS queue, click Browse, select the file servervolume where you want the queue to reside (a volume name will have a fileserver icon next to it), and click OK.6. The queue name will now appear in the Available Print Queues under theselected volume (for bindery mode) or in the selected context (for NDSmode). Click on the desired queue and click Add. The name will now appear in the Serviced Print Queues window. 7. Click Close and then OK. You can now use the print queue from yourNetWare workstation.If you want to configure additional queues and ports, you must use the NovellNWAdmin utility (this program is usually found in the Public directory on theNetWare file server). Follow these steps:1. Start the NWAdmin utility and make sure you are in the right context. (If not,select NDS Browser from the Tools menu and then browse for the desiredcontext.)2. Select the container where you want the print queue to reside.3. Select Print Services Quick Setup from the Tools menu.4. Browse for the NetWare Print Server by clicking on the button next to thePrint Server Name window.5. Enter the name of the NDS Printer for the desired port in the Name box (forexample, XCD_04ECBA_P2).6. The Type box should be left at the default Parallel setting.7. Select the desired banner type.8. Enter any desired name for the print queue.9. If necessary, browse for the volume.10. Click Create to create the print queue. You are now ready to use the queuefrom a NetWare workstation.
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UNIX NetworkConfigurationThe EtherrWind print server appears to the network as a UNIX host computer witha unique IP address running the line printer daemon (lpd) protocol. As a result, anyhost computer that supports the Berkeley remote-LPR command can spool jobs tothe print server without the need for any special software on the host computer.Important Note:Before configuring a UNIX print queue, the EtherWind must have a valid IPaddress.Berkeley UNIX Host ConfigurationBerkeley UNIX host computers include Linux, Digital Equipment CorporationDigital UNIX, OSF/1, and ULTRIX; Compaq Tru64 UNIX; SunOS (notSolaris), SCO UNIX; and many others. Sun Solaris, HP/UX, IBM AIX usersshould skip to the appropriate sections later in this manual.Important Note: Do not use the Linux X-Windows graphical user interface printer configurationutility, because it does not work with TROY XCD print servers. Instead, Linuxusers should follow the configuration steps listed in this section.Important Note: SCO UNIX users should use the rlpconf command to create a printer and auto-matically configure the /etc/printcap file (you will still need to edit the /etc/hostsfile). Enter the print server's service name (XCD_xxxxxx_P1) as the name of theprinter (refer to the print server self-test for the exact name of this service), andenter the name of the print server that you assigned in the /etc/hosts file as theremote host name; note that because this name must be unique for each print-er, we recommend using the XCD_xxxxxx_P1 service instead of the normalBINARY_P1 service.1. Edit the /etc/hosts file: (or equivalent local host table). For example:192.189.207.33 xcdprinter7-17
1. Edit the printcap file: An example of a typical entry in the printcap file is:LaserPrinter:\:lp=:\:rm=XCD:\:rp=BINARY_P1:\:sd=/usr/spool/lpd/LaserPrinter:"LaserPrinter" is the queuename."XCD" matches the name in the hosts file."BINARY_P1" is the print server's service name. (NOTE: Use TEXT_P1 instead of BINARY_P1 for text files.)"sd" is the spool directory.2. Create the spool directory: The lpd spool directory is usually located in the/usr/spool directory. To create a new spool directory, use the mkdir com-mand; for example:mkdir /usr/spool/lpd/LaserPrinter3. Print using the standard lpr command:lpr –PLaserJet filename4. For AT&T based UNIX systems, such as SCO, use the standard lp command:lp –dLaserJet filenameSun Solaris ConfigurationTo use a TROY XCD print server with Sun Solaris, first use the Host Manager inthe Admintool utility to add the print server IP address and name to the /etc/hostsfile. 1. Click on None - Use /etc files on host2. Click on Apply3. Click on Edit and then Add Host4. Enter the print server name as the Host Name (this name is anything youwant, but should not have an "_" character in it).5. Enter the IP address and Ethernet address of the print server (the Ethernetaddress has the format aa:bb:cc:dd:ee:ff)6. Click Add and then close the Host Manager windows7-2
Then use the Printer Manager in the Admintool utility under Open Windowsas follows:◗Select Edit◗Select Add◗Select Add Access to Remote Printer◗At the PrinterName prompt, type any desired name for the print queue ◗At the Printer Server prompt, type:name\!servicename(for example, LaserJet\!BINARY_P1), where:-name matches the print server name as entered in the hosts table.-servicename is the print service name. For binary graphics files use the ser-vice BINARY_P1; for text files use the service TEXT_P1.◗Make sure that the Print Server OS is set to BSD (this is the default setting).◗Select Add◗To print, use the standard lp command; for example:lp –dLaserJet filenameNotes:◗We recommend using the /etc/hosts file for the printer name rather than NISor other name services.◗Due to a bug in the Sun lpd implementation on Solaris 2.4 and earlierreleases, may cause problems printing very long print jobs. The workaroundis to configure the EtherWind as an HP JetDirect card using the HPJetAdmin for UNIX software.◗Solaris print queues can also be configured from the UNIX shell using thelpadmin command. HP/UX ConfigurationTo configure a print server using HP/UX 10.x, use the sam program and executethe following steps:1. When you get a list of options, select Printers and Plotters.2. Select LP Spooler.3. Select Printers and Plotters.4. Select Actions and then Add Remote Printer/Plotter.5. Enter any name as the Printer Name (this will be the name of the print queue).6. Enter the IP address of the print server as the Remote System Name.7. Enter the desired print server service name (BINARY_P1 for binary files orTEXT_P1 for text files) as the Remote Printer Name.8. Check the box next to Remote Printer is on BSD System.7-3
9. You may accept the default values for the remaining items.10. Click OK to configure the printer.11. You should now be able to print using the lp -d command with the printer name.Notes:◗The configuration for HP Distributed Print Services and for earlier versions ofHP/UX is slightly different. ◗The print server can also be configured as a JetDirect card using HP/UX. Todo this, you will need the HP UNIX Host Printing Software (part of HP'sJetAdmin for UNIX). IBM AIX ConfigurationTo configure a print server on IBM AIX 4.x, use the SMIT program as follows:1. Enter smit and select Devices2. Select Printer/plotter3. Select Manage remote printer subsystem4. Select Client services5. Select Remote printer queues6. Select Add a remote queue7. Enter the following remote queue settings:•Name of queue to add (user selectable)•Activate the queue (Yes)•Destination host (EtherWind IP address; or if you have configured the/etc/hosts file, use the name of the print server that you specified in that file)•Name of queue on remote printer (BINARY_P1 for binary files orTEXT_P1 for text files)•Name of device to add (user selectable; for example lp0)8. You should now be able to print using the normal lp -d command.Notes:◗The configuration for earlier versions of AIX is slightly different. Refer to theAdministrator's Manual on the CD-ROM for details. ◗The print server can also be configured as a JetDirect card using AIX. To dothis, refer to your AIX documentation. Configuration on Other SystemsThe EtherWind can be used with any computer system that supports either thelpr/lpd protocol or the HP JetDirect card (the EtherWind parallel port is port9100 while the serial port is port 9101). Refer to your system’s documentation forinformation on configuring lpr/lpd or JetDirect print queues. 7-4
DEC LAT NetworkConfigurationNote: Only TROY EtherWind-N models include DEC LAT support.The EtherWind wireless print server acts as a node on an Ethernet network thatoffers printing services to other devices. The print server comes preconfigured torun on a LAT network and does not require any additional setup. Each print server has a default node name of XCD_xxxxxx (where "xxxxxx" are thelast six digits of the Ethernet address of the unit). The port name is P1 for theEIO, MIO, or first parallel port; S1 for the first serial port, P2 for the second par-allel port, and S2 for the second serial port.VMS LAT Host ConfigurationUse the VMS editor to create a text file with the necessary configuration com-mands to create a LAT application port and then a VMS print queue. For exam-ple:$MCR LATCPCREATE PORT LTAxx:/APPLICATIONSET PORT LTAxx:/NODE=nodename/PORT=port SHOW PORT LTAxx:EXIT$SET TERM LTAxx:/PASSTHRU/PASSALL/-TAB/NOBROADCAST/PERM$SET DEVICE/SPOOL LTAxx:$INIT/QUEUE/START/ON=LTAxx:/- PROC=LATSYM queuename Note:LTAxx is the available LAT port to be usednodenameis the node name of the print server port is the port, e.g. P1, S1, P2, S2 & LN 8-18
queuenameis any unique name for the print queue.Execute the command file. At the VMS "$" prompt type:@filenamewhere filename is the name of the text file created in step 1.Note: The @filename command can be included in the system startup file so thatthe procedure is executed automatically when the system is booted.Use the VMS PRINT command with the name of the queue and the file you wishto print as shown below:PRINT/QUEUE=queuename filenameNote: queuenameis the name of the print queue created in step1.filenameis the name of the file to be printed.For graphics or PostScript jobs, the form MUST be defined for NOTRUNCATEand NOWRAP to prevent printer errors.DEFINE/FORM DEFAULT/NOTRUNCATE/NOWRAP8-2
Banyan VINES Network ConfigurationNote: Only TROY EtherWind-N models include Banyan VINES support.EtherWind wireless print servers support the Banyan VINES IP protocol to allowprinters to be shared on a Banyan VINES network. Users on client PC’s sendtheir jobs to any VINES file server running the Banyan PCPrint software, whichin turn spools jobs to the print server. Printing is transparent to user applications,and the print server can be managed using standard VINES utilities such asMANAGE, MUSER, MSERVICE and Operator Console.File Server User Configuration1. From any VINES workstation log in as supervisor and run the MANAGE pro-gram.2. Select Users, and press ENTER.3. At the Manage Users screen, select Add a User.4. Type in a StreetTalk name for the print server, (entering a password is option-al). Press F10 when finished.5. From the Add User Profile screen select a blank user profile.6. Enter NO in response to the message "Do you want to force the user to changepasswords on the next login?". Press ENTER7. Press ESCAPE twice to return to the main menu.File Server Queue Configuration1. Run the MANAGE utility, and from the main menu select 1-Services.2. From the Manage Services menu, select Add a server-based service andpress ENTER.3. From the Add a Service screen type the desired StreetTalk name for the printqueue and press ENTER, followed by a description and press ENTER.9-19
4. Select the desired File server and press ENTER.5. Select the disk where the print service will reside.6. Press F10 in response to the message "The service is running but not yet avail-able to users."7. Type in the maximum number of jobs and maximum size of job for the queueat the Configure Queue screen. Or press F10 for unlimited number andsize.8. If desired choose a default paper format at the Configure Paper Formatsscreen, otherwise press F10 to select the default settings.9. If desired enter the authorized user names at the Access Lists screen, or pressF10 for the defaults.10.At the Add a Destination screen, select PCPrint and press ENTER.11.At the Destination Attributes screen, enter the StreetTalk name of the printserver. Press F10.12.At the Output Strings screen, press F10 to accept the output string values.13.At the Enable Strings screen, press F10 to select the defaults.14.Select NO in response to the message "Would you like to add another destina-tion at this time?"15.At the Print Queue Status screen, change both values to Yes to enable theprint queue to accept and print jobs. Press F10.16.Press ESCAPE multiple times to exit the Manage utility.Print Server Configuration1. Install the XAdmin software from the CD-ROM provided with the print server.Note: Use XAdmin, not XAdmin32, when configuring a VINES-only network.You can use XAdmin32 on a VINES network only if the PC is running TCP/IPand both the PC and print server have valid IP addresses.2. Double-click on the XAdmin icon to start the program under Windows.3. The print server will show up as "XCD_xxxxxx_P1" where "xxxxxxx" is thelast six digits of the Ethernet address.4. Click on the Configure button.5. Click on the Banyan tab.6. If necessary change the hop count (default hop count is 2).7. Enter the StreetTalk name of the print server, this must exactly match theStreetTalk name of the user that was created using the Manage Users utility.8. Click on the Services tab.9. Select the desired service to be configured, (default is BINARY_P1).10.Enter the StreetTalk name of the queue created using the Manage Services utility.11.Click on OK, and then OK again to save the configuration.12.Click OK and OK again to exit XAdmin9-2
PrintraNet InternetPrinting Configuration TROY's PrintraNet product is a software driver for Windows that allows a PCuser at one location to send a print job to a printer connected to an EtherWindwireless print server at a remote location across the Internet in a simple and trans-parent manner. For example, a user on a PC in New York could print a document directly fromhis Microsoft Excel application program to a printer in Chicago. The PC may beattached to a Local Area Network, or it may be connected via a dial-up PPP linkto an Internet Service Provider. Because of the low cost of accessing the Internet,the PrintraNet software can save the user a significant amount of money in tollcharges, particularly when international communications is involved.A new PrintraNet feature allows a user at a remote site to send a text E-mail mes-sage directly to a printer connected to a TROY print server at a remote site. TheE-mail will be automatically printed on the printer without the need to run an E-mail program at the remote site.There are two parts to the PrintraNet configuration, the configuration of the localWindows PC and the configuration of the remote EtherWind print server.Installing the Software on a Windows PC at the Local SiteYou may configure the local Windows PC to communicate over a LAN using theMAPI or WINSOCK protocol, or to communicate over a dial-up PPP connectionto an Internet Service Provider.To install the PrintraNet software on a Windows PC, execute the following steps:1. Make sure that the PC is running an E-mail program (for example, MicrosoftOutlook) that is capable of sending E-mail messages using either MAPI orWINSOCK. MAPI (Messaging Applications Program Interface) is used bymost popular Windows E-mail packages, while WINSOCK is used by1010-1
TCP/IP-based mail packages and dial-up Internet Service Providers. If youdo not know which method you are using, consult your system manager.2. Make sure that your E-mail server is capable of sending messages across theInternet. Alternatively, if you are communicating directly from the PC via amodem to an Internet Service Provider, make sure that you have an Internetmail account on the ISP, and that the PC is configured to send E-mail usingthis account.3. Start the PrintraNet installation program from the CD ROM and follow thestep-by-step instructions. You will need to know the following:- The mail transport protocol: MAPI or WINSOCK- The port name you wish to assign to the PrintraNet port (this port is usedto access the remote TROY print server): The name must start with"PNET" and end with a number (for example, PNET3"). Note that eachremote EtherWind print server must have a unique port name associatedwith it.- E-Mail Address: Enter any unique legal Internet E-mail address for theremote EtherWind print server (for example, emailprinter@xyz.com). Note:Internet E-mail addresses cannot have spaces in them.- Service Name: Enter the service name on the remote EtherWind print serv-er that you wish to use for printing. This is normally XCD_xxxxxx_P1 forthe first parallel port, XCD_xxxxxx_S1 for the first serial port,XCD_xxxxxx_P2 for the second parallel port, or XCD_xxxxxx_S2 for thesecond serial port., where "xxxxxx" is the last six digits of the Ethernetaddress (the exact service names can be found by running the print serverself-test). If you do not know the service name, you may leave this fieldblank and the default binary service will be used.- Your E-Mail Address (WINSOCK users only): enter your E-mail address(for example, shari@abc.com).- SMTP E-Mail Server (SMTP users only): Enter the IP address of yourSMTP E-mail server (consult your network administrator if you do notknow this address).- Desired Notification: You may optionally have the remote EtherWind printserver notify you when the job is complete or when the job fails or bothwhen the job is complete and if it fails. Select the desired option and thenenter the E-mail address where you want the notification sent (generally youwould want the notification sent to your own E-mail address).4. You must now create a printer on your Windows system using the standardWindows printer setup procedure. To do this, go the Start button, selectSettings and then Printers. Select Add Printer to begin the printer installa-tion and follow the instructions on the screen.10-2
5. Select Local Printer or My Computer (not Network Printer) when you areasked how the printer is connected to your computer.6. You will also need to know the following- The manufacturer and model of the printer at the remote site (for example,Hewlett-Packard LaserJet 5). In some cases, you will need to provide a diskwith the appropriate printer driver.- The name of the PrintraNet port that you defined for the remoteEtherWind print server in step 3 (PNET1 by default).7. With PrintraNet 2.0, you can also:- Click on the Address Book button to configure other remote destinations.This capability lets you send print jobs to more than one destination with-out having to create a separate printer for each destination.- Select the partial E-mail printing option to break up the print job into sev-eral small E-mail messages. This allows PrintraNet to work with mailservers that restrict the size of incoming E-mail messages.8. Select No when asked if you want to print a test page, unless you have alreadyconfigured the remote EtherWind print server to receive PrintraNet print jobs. You have now finished installing the PrintraNet software. If you have only one E-mail printer, go to Step 2, Configuring the Remote EtherWInd Print Server.Adding a Second PrintraNet Destination You should not re-run the install program to add a new E-Mail printer port.Instead, press the Start button, select Settings, and open the Printers window.Click on the icon of a PrintraNet printer, select File from the menu bar, and thenchoose Properties. Click on the Details tab (or Ports tab) and push the AddPort button.In the Add Port dialog, select the Other radio button and then "PrintraNetPort". Click on OK and it will give you the Port Name dialog (like in the installprogram). Any unique name can be given here as long as it starts with "PNET"and another port does not already exist with the same name. Then enter the portsettings as described in step 3 of the Installing the Software on a Windows PC at theLocal Site section.10-3
Configuring the Remote TROY Print Server The next step is to configure the EtherWind print server at the remote site. Theremote print server can be configured with TROY's XAdmin32 Windows configu-ration utility, or with the EtherWind WebXAdmin browser-based facility.Before configuring the print server to receive PrintraNet print jobs, check the fol-lowing:1. Make sure that the E-mail server at the remote site (the receiving end) is con-figured to handle the TCP/IP POP3, and SMTP protocols (SMTP is onlyrequired if the notification feature is enabled).2. Configure the POP3 server on the E-mail server at the remote site with a mailaccount and password for the remote printer (generally, the mail account namewill be the first part of the name that you assigned in step 3 of the previoussection; for example, if you assigned the name emailprinter@xyz.com, theaccount name would be emailprinter). The procedure for configuring a POP3server varies depending on the operating system of the E-mail server, so con-sult your operating system documentation for details.3. Make sure that the EtherWind print server is installed and running withTCP/IP enabled and has a valid IP address assigned to it.Because access to the E-mail server on most networks is usually restricted, youmay need to have your network administrator check the configuration and add themail account.Two graphical user configuration programs are included on the EtherWindWireless Configuration CD-ROM. XAdmin runs on Windows 3.11 or, Windows95/98, while XAdmin32 runs on Windows 95/98 and Windows NT. To useXAdmin, you must be running either NetWare or Banyan VINES client software,and the PC must be on the same network as the EtherWind remote print server.To use Xadmin32, you must be running either NetWare or TCP/IP. Note: The default password for all of these utilities is ACCESS.WebXAdmin allows the print server to be managed by any standard web browserusing the TCP/IP protocol. In order to use WebXAdmin, IP address must beassigned to the print server and to the PC used for configuration.10-4
The steps required to configure the print server to receive print jobs from aWindows PC running the PrintraNet software are as follows:1. Select the name of the desired EtherWind print server from the list by doubleclicking on it (XAdmin32) or entering its IP address (WebXAdmin).2. Click on the Internet tab or button.3. Enter the IP address of the POP3 server (consult your network administrator ifyou do not know this address).4. Enter the mailbox name for the remote EtherWind print server. Usually thiswill be the first part of the E-mail address that you entered in step 3 of theInstalling the Software on the Windows PC at the Local Site section (for example,if the E-mail address of the remote print server is emailprinter@xyz, then themailbox name would be emailprinter.5. Enter the password for the mailbox, if any.6. The print server is configured by default to poll the POP3 server every 30 sec-onds. You may change this value, if desired.7. If you have enabled notification, enter the IP address of your SMTP server(consult your network administrator if you do not know this address).8. Press the OK button., and exit XAdmin32. You have now configured the printserver to receive print jobs.Printing to the Remote TROY Print ServerTo print to the remote EtherWind print server from the local Windows PC, yousimply select the printer that you created in Step 1 and print to it the normalmanner. For example, to print the remote printer named Email Printer, youwould select Print from the menu bar, choose the printer named Email Printer,and then click OK. At this point, the Port Settings dialog box will appear (you may disable this byunchecking the Show this dialog for each Print Job box). You may then usethe Address Book capability or change other parameters. Click OK when you areready to print, and the job will then be sent over the Internet to the remoteEtherWind print server.10-5
TroubleshootingThe first step in troubleshooting is to make sure that you have a valid E-mail con-nection on both the sending PC and the receiving print server. Try sending an E-mail message from the PC to a user at the remote site who can receive mail via thePOP3 server. If this does not work, there may be an E-mail configuration prob-lem on the PC, on the local E-mail server, or on the remote POP3 server. Doublecheck to make sure that the E-mail parameters that you configured on the PC andon the remote print server match those that are configured on the E-mail servers.If you get an SMTP error when using a WINSOCK connection, you may need toconfigure the hosts file on your Windows system. To do this create a file namedHOSTS in the \WINDOWS\SYSTEM directory (or edit this file if it alreadyexists) and add an entry for your mail server similar to the following using theDOS editor (substitute the actual IP address and name of your SMTP mail serv-er):192.189.207.222 mail.troy.comIf you can print small files OK but are having trouble printing large files, theproblem may be in the E-mail system. Some E-Mail systems have difficultiesprinting files that are larger than about 400KB in length. To verify this, try send-ing the large file as an attachment to an E-mail message. If the file does not reachits destination intact, then the problem is with the E-Mail system. The problemcan be fixed by using the PrintraNet Partial E-mail Printing option.10-6
Troubleshootingand Maintenance Troubleshooting Frequently Asked QuestionsQ. How do I use security, my 802.11b PC card uses a password as opposed to aHEX value on the WEP Key of the EtherWind?A. The password used on your 802.11b device will translate into a HEX value. Ifyou are using Lucent, the password can be directly into a HEX value. With theApple Airport, you can enter a $ and then the HEX value when entering thepassword.Q. If I just have an 802.11b wireless enabled PC, how do I print straight to theEtherWind wireless print server?A. You will want to make sure that both the PC and the EtherWind in Ad-Hocmode (sometimes referred to as Peer-to-Peer or Computer-to-ComputerMode). On the EtherWind, you can do this by running WP-Admin, selectingthe print server to configure, and changing the MODE setting to Ad-Hoc onthe Wireless Tab.Q. If I am using a wireless Access Point, how can I also print to the EtherWindwireless print server?A. You will want both the print server and the PC to be in Infrastructure Mode(sometimes referred to as Network Mode, Access Point Mode, or Base StationMode). On the EtherWind, you can do this by running WP-Admin, selectingthe print server to configure, and changing the Mode setting toInfrastructure on the Wireless Tab.Q. What if I have both the PC and the EtherWind wireless print server set to thesame mode but I can’t seem to get a wireless signal?A. You will want to be sure that the SSID (Service Set Identifier, sometimes11-111
referred to as Network Name) matches on all nodes of your wireless network.On the EtherWind, you can do this by running WP-Admin, selecting theprint server to configure, and changing the SSID value to match that of thenetwork’s SSID you want the print server to be on in the Wireless Tab.Q. What if I am getting a wireless signal, but am not able to ping the print serveror print?A. If you are using TCP/IP, you will want to be sure that the PC and theEtherWind wireless print server are on the same IP segment or can reach eachother with a PING command from the host. The IP address you assign to theprint server must be on the same logical network as your host computers (e.g.,if your host has an IP address of 192.189.207.3, the EtherWind print servershould have an IP of 192.189.207.x, where x is an integer between 1 and254), or you must properly configure your router to work with the EtherWindwireless print server. This can be changed on the EtherWind device by runningWP-Admin, selecting the print server to be configured, and changing theTCP/IP settings from the wireless tab. Once you are able to reach the printserver via TCP/IP, you can follow the steps for setting up the NetBIOS printerport. If you are using another protocol, refer to the manual or online docu-mentation for that protocol and make sure you have followed the steps closelyfor setting up the printer. Q. Why can’t I get a test page when I push the test button on the EtherWindwireless print server?A. The test page will work on most printers, but not on some inkjet printers. Thetest page will work on PCL, Postscript and some others like HP inkjets.Remember, just because you can’t print a test page doesn’t mean it’s not goingto print. Set up the printer as you normally would and try printing from anapplication. If it still does not work, look in the printer documentation andask the printer manufacturer if it is a network-able printer, or contact TROYTechnical Support.Loading the Firmware1. Run the Xadmin32 utility from the Start menu, it should be found underSTART>Programs>TROY Group>EtherWind>XAdmin3211-2
2. Right-Click on the print server to be upgraded in the list, and select LoadFirmware.3. If you are using TCP/IP to upgrade, select TFTP PUT from this host. If youare upgrading using IPX/SPX on a NetWare network to upgrade, selectNetware GET from a server (If you are using Netware to upgrade, youneed to put the .bin firmware file in the LOGIN directory of the Netwareserver). Click OK.11-3
4. If you selected TFTP PUT from this host in step 3, enter the configurationpassword (default is ACCESS) and click Browse to find the .bin firmwarefile you downloaded. Click Load. The firmware on your EtherWind will beupgraded to the new version.If you selected Netware GET from a server in step 3, enter the configura-tion password (default is ACCESS). Enter the name of the Netware serverwhere you saved the .bin file as the Host Name. Enter the name of thefirmware file for File. Click OK. The firmware on your EtherWind will beupgraded to the new version.Uninstalling the EtherWind Wireless SoftwareOn Macintosh Systems, simply delete the directory that you installed the software on.Follow the instructions to uninstall the EtherWind utilities on Windows systems:11-4
1. Click the Start Menu, go to Settings, and select Control Panel.2. Double-Click Add/Remove Programs.3. Select EtherWind 802.11b Wireless Print Server from the list and clickChange/Remove.4. Select Remove and follow the on-screen instructions.The Software should now be removed from the system.11-5
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Where to Get HelpTROY offers several customer support options to assist you in the event you expe-rience difficulties with your EtherWind, including telephone support, repair ser-vices, extended warranty, and advance replacement.Worldwide Web SupportThe TROY worldwide web site provides a quick and easy way to answer manycommon technical questions. It includes a wide variety of technical support tips,as well as copies of product manuals, product literature, and firmware load images. The web site is located at http://www.troyxcd.com.Contacting TROYYour first point of contact for technical support is the Distributor or Dealer fromwhom you bought your EtherWind. They are familiar with your needs, and willgenerally be able to provide you with the fastest and most comprehensive support.If your Distributor or Dealer is unable to answer your questions or is for some rea-son not available, then contact TROY directly at:United States: +1 (949) 399-0820 (E-mail: support@troyxcd.com)Europe: +49-(0)-800-3002210 (E-mail: support@troygroup.de) Before contacting Technical support, please check the Troubleshooting chapter ofthis manual or the TROY site to isolate any problems and be sure to write downany error messages. Also, make sure that you have the serial number of the prod-uct (located on the product label on the card).Returning ProductsIf you need to return a TROY product for any reason (failures, incorrect ship-ments, etc.), first contact TROY at +1 (949) 399-0820 (Americas and Asia) or12-112
+49-(0)-800-3002210 (Europe and Africa) and request a Return AuthorizationNumber from the TROY Technical Support Group. Make sure that you put thisnumber on the outside of the shipping container you use to return the productand (if out-of-warranty) on your purchase order. You will also be asked for theserial number of the defective print server. Ship the unit freight prepaid back toTROY at the address provided by the Technical Support Group (adequate insur-ance is recommended).If the unit is not in warranty, you will be billed for the standard repair charges. Ifyou do not have a valid TROY account number, you may be asked for payment inadvance (Mastercard, Visa, American Express, check, or money order). TROY EtherWind products are warranted to be free of defects in materials andworkmanship for a period of five years. This period begins upon the date of ship-ment if the Hardware is installed by the Purchaser, or upon installation if theHardware is installed by TROY. During the warranty period, TROY will repair orreplace the unit at no charge provided it is returned to TROY freight prepaid asdescribed in the "Returning Products" section of this chapter. To ensure promptservice, please fill out the enclosed warranty card.The warranty on repaired products or replacement products is 30 days or the lastday of the warranty of the original defective product, whichever is longer.This warranty does not apply if the Product has been damaged by accident, mis-use, natural catastrophe, modification, improper service, or conditions resultingfrom causes external to the Product. The warranty shall be void if the TROY seri-al numbers have been removed.DISCLAIMER OF WARRANTIES. THE ABOVE WARRANTIES ARE THEEXCLUSIVE WARRANTIES, AND NO OTHER WARRANTY, EXPRESSEDOR IMPLIED, SHALL APPLY. TROY SPECIFICALLY DISCLAIMS THEIMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR APARTICULAR PURPOSE. PURCHASER'S SOLE AND EXCLUSIVE REMEDY FOR ANY BREACH OFTHIS WARRANTY, REGARDLESS OF THE FORM OF ACTION,WHETHER CONTRACT, TORT, OR OTHERWISE, SHALL BE TROY'SOBLIGATION TO REPAIR OR REPLACE AS SET FORTH ABOVE.12-2
NoticesFCC Compliance StatementFor United States UsersThis equipment has been tested and found to comply within the limits for a ClassB digital device pursuant to Part 15 of the FCC Rules. These limits are designedto provide reasonable protection against harmful interference in a residentialinstallation. This equipment generates, uses, and can radiate radio frequencyenergy and, if not installed and used in accordance with the instructions, maycause harmful interference to radio or television reception. However, there is noguarantee that interference will not occur in a particular installation. If thisequipment does cause interference to radio and television reception, which can bedetermined by turning the equipment off and on, the user is encouraged to try tocorrect the interference by one or more of the following measures:◗Reorient or relocate the receiving antenna.◗Increase the separation between the equipment and receiver,◗Connect the equipment into an outlet on a circuit different from that to whichthe receiver is connected.◗Consult the dealer or an experienced radio/TV technician for help.WARNINGThe connection of a non-shielded equipment interface cable to this equipment willinvalidate the FCC Certification of this device and may cause interference levelswhich exceed the limits established by the FCC for this equipment. It is the responsi-bility of the user to obtain and use a shielded equipment interface cable with thisdevice. If this equipment has more than one interface connector, do not leave cablesconnected to unused interfaces. Changes or modifications not expressly approved bythe manufacturer could void the user’s authority to operate the equipment.13-113
For European UsersThis product is in conformity with the protection requirements of EU CouncilDirective 89/336/EEC on the approximation of the laws of the Member Statesrelating to electromagnetic compatibility. TROY Group cannot be responsible forany failure to satisfy the protection requirements resulting from a nonrecommend-ed modification of the product. This product has been tested and found to comply with the limits for Class BInformation Technology Equipment according to CISPR 22/European StandardEN55022. The limits for Class B equipment were derived for typical residentialenvironments to provide reasonable protection against interference with licensedcommunications devices.For Canadian UsersThis Class B apparatus complies with Canadian ICES-003.Cet appareil numérique de la class B est conforme à la norme NMB-003 du Canada.DECLARATION of CONFORMITYAccording to 47CFR, Part 2 and 15 for Class B PersonalComputers and Peripherals; and/or CPU Boards and PowerSupplies used with Class B Personal Computers:We: TROY GROUP, INC.Located at: 1692 BrowningIrvine, CA 92606 USADeclare under sole responsibility that the product identified herein, complies with47CFR Part 2 and 15 of the FCC rules as a Class B digital device. Each productmarketed, is identical to the representative unit tested and found to be compliantwith the standards. Records maintained continue to reflect the equipment beingproduced can be expected to be within the variation accepted, due to quantityproduction and testing on a statistical basis as required by 47CFR §2.909.Operation is subject to the following two conditions: (1) this device may notcause harmful interference, and (2) this device must accept any interferencereceived, including interference that may cause undesired operation.Trade Name: TROY Type of Product: 802.11b Print ServerModel EtherWind13-2
REGULATORY INFORMATIONEuropean Union (EU)TROY hereby declares that the 802.11b wireless technology built into theEtherWind print server is in compliance with the essential requirements and otherrelevant provisions of European Directive 1999/5/EC. The internal function is aradio device using the 2.4 GHz frequency band (2.400GHz – 2.4835GHz). It isintended for wireless communication with other 802.11b enabled devices.Theinternal 802.11b technology complies with all applicable regulations FORINDOOR USE in the following countries: Austria, Belgium, Denmark, Finland,Greece, Germany, Iceland, Ireland, Luxembourg, Norway, Portugal, Sweden, The use of 802.11b wireless technology in other countries than those listed abovemay be restricted: before using 802.11b products, please confirm with the fre-quency management authority in the country where you plan to use it. OUT-DOOR USE REQUIRES A LICENSE IN MANY COUNTRIES AND IS FOR-BIDDEN IN ITALY. In some situations or environments, the use of 802.11bwireless technology might be restricted by the proprietor of the building orresponsible representatives of the organization, for example onboard airplanes, inhospitals or in any other environment where the risk of interference with otherdevices or services is perceived or identified as harmful.If you are uncertain of the policy that applies to the use in a specific organizationor environment, you are encouraged to ask for authorization to use 802.11b wire-less technology prior to switching it on. Consult your physician or the manufac-turer of personal medical devices (pacemakers, hearing aids, etc.) regarding anyrestrictions on the use of 802.11b wireless technology.United States of America and CanadaTested to Comply With FCC Standards FOR HOME OR OFFICE USE. SeeFCC 47CFR, Part 15.19(b)(2).This device complies with part 15 of the FCC rules and with RSS-210 / RSS-139of the Industry Canada.Operation is subject to the following two conditions: (1) This device may notcause harmful interference, and (2) this device must accept any interferencereceived, including interference that may cause undesired operation.Note that any changes or modifications to this equipment not expressly approvedby the manufacturer may void the FCC authorization to operate this equipment.13-3
Canada (IC notice)To prevent radio interference to the licensed service, this device is intended to beoperated indoors and away from windows to provide maximum shielding.Equipment that is installed outdoors is subject to licensing.Pour empêcher un brouillage radioèlectrique au service fasant l'object d'unelicence, cet appareil doit être utilisé à l'interieur et loin des fenêtres afin de founirun écran de blindage maximal. Au cas aù un installation en plain air, le materieldoit faire l'objet d'une licence.13-4

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