Silex Technology 90150 Bluethooth Wireless Print Adapter User Manual WindConnect Manual

Silex Technology, Inc. Bluethooth Wireless Print Adapter WindConnect Manual

Manual

User’s GuideBluetoothTM Print AdapterTROY Group, Inc. Wireless and Connectivity Division • 1692 Browning • Irvine, CA 92606-4809 USA Tel: +1 (949) 399-0820 Fax: +1 (949) 399-0825 ª E-mail: support@troyxcd.com • www.troyxcd.comPart Number 40150-100Revision 0.2TM
iiCopyright NoticeAll rights reserved.  No part of this publication may be reproduced, stored, in aretrieval system, or transmitted in any form or by any means, electronic, mechani-cal, photocopying, recording, or otherwise, without the prior written permissionof TROY Group, Inc.  The information contained herein is designed only for usewith this TROY product.  TROY is not responsible for any use of this informationas applied to other products.Neither TROY nor its affiliates shall be liable to the purchaser of this product orthird parties for damages, losses, costs, or expenses incurred by purchaser or thirdparties as a result of accident, misuse or abuse of this product or unauthorizedmodifications, repairs, or alterations to this product, or (excluding the U.S.) failureto strictly comply with TROY’S operating and maintenance instructions.Warranty NoticeTROY GROUP, INC. SPECIFICALLY DISCLAIMS THE IMPLIED WAR-RANTIES OF MERCHANTABILITY AND FITNESS OF THIS PRODUCTFOR A PARTICULAR PURPOSE.  TROY shall not be liable for any errors con-tained in this manual or for any damages resulting from loss of use, data profits, orany incidental or consequential damages arising from the use of TROY productsor services.Trademark NoticeWindConnect is a registered trademarks of TROY Group, Inc.  Bluetooth is atrademark of BLUETOOTH SIG, Inc. and licensed to TROY.General Notice:  Other product names used herein are for identifications purposesonly and may be trademarks of their respective owners.  TROY disclaims any andall rights in those marks.Copyright © 2001 by TROY Group, Inc.
ContentsIntroductionWindows System Requirements  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2About Your User’s Guide  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21 Installing the WindConnect Bluetooth Print Adapter HardwareUnpacking and Handling  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1Before You Begin  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2WindConnect Connector, Switch, and LEDs . . . . . . . . . . . . . . . . . . . .1-2Connecting to the Printer  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3Verifying Successful Installation  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3Verifying Connection to the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . .1-42 Configuring the Software on Your PCInstalling the Bluetooth Software Suite  . . . . . . . . . . . . . . . . . . . . . . . . .2-1Installing the Port Monitor Software  . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3Adding a Windows Printer  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3Printing the First Job  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-6Printing Additional Jobs  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-8Disconnecting  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-83  Configuring Other Devices  . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-14  Using the Serial Port  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-15 TroubleshootingIf You Can’t Print  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-16  Where to Get HelpWorldwide Web Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-1Contacting TROY  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-1Returning Products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-1Warranty  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-27 NoticesFCC Compliance Statement  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-1Declaration of Conformity  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-2iii
iv
1IntroductionThe TROY WindConnectTM BluetoothTM Print Adapter is a device that enableswireless communications capabilities on most models of printers.  By using theWindConnect, you can conveniently print from laptop computers and otherdevices without using a cable, as shown in the diagram below.This manual covers installation of the WindConnect for use with laptop computersthat have a TROY, IBM®or Toshiba Bluetooth PCMCIA card.  The WindConnectBluetooth Print Adapter can also be used with other Bluetooth enabled devices, pro-vided that they support the Bluetooth Serial Port Profile, the LAN Access Profile, orthe Object Push Profile.  Installation of these other types of devices is described inChapter 3 of this manualPrinter with TROYWindConnect BluetoothPrintAdapterLaptop computer with IBM orToshiba BluetoothPCMCIAadapterBluetooth wireless communications link
Note: The WindConnect BluetoothPrint Adapter is designed for printing textand low-resolution graphics.  Because of the speed limitations of the Bluetoothwireless communications link, you should not use the WindConnect to print highresolution graphics or photographs.  To get better printing performance withBluetooth, you might want to consult your printer’s user guide.WindowsTM System RequirementsTo use the WindConnect Bluetooth Print Adapter for printing from a PC, yoursystem should include:◗An IBM-compatible PC with Pentium 133MHz or higher processor◗Microsoft Windows 95, 98, 98SE, ME, 2000, or XP (the Toshiba card is sup-ported on Windows 95SE and Windows Millennium only) ◗At least 64MB RAM◗At least 10MB of free hard disk space to install the software◗A CD-ROM drive◗A TROY WindPort, IBM 09N9812 or Toshiba PA3053U-1PCC BluetoothPCMCIA card with vendor-supplied software is required for operation withthe TROY Port Monitor software.  Other Bluetooth PCMCIA cards may alsowork; refer to Chapter 3 for additional information.About Your User’s GuideThis book contains system requirements, important safety information, andinstructions on:◗Installing the WindConnect hardware◗Using the TROY Port Monitor and the Bluetooth Neighborhood software withthe WindConnect ◗Using the WindConnect with a Microsoft Windows system2
1-1Installing the WindConnect Print Adapter HardwareThe WindConnect Bluetooth Print Adapter plugs directly into the parallel port ofthe printer.  If desired you can simultaneously use the printer’s USB port for ahardwired connection to your PC.Unpacking and HandlingThe WindConnect shipping box contains the following items:◗WindConnect Bluetooth Print Adapter ◗WindConnect Bluetooth Print Adapter User’s Guide◗Power supply ◗CD-ROMThe WindConnect Bluetooth Print Adapter is designed to withstand normal han-dling procedures, but reasonable precautions should be exercised during installa-tion, particularly with regard to static discharge.◗Make sure that you are adequately grounded by touching a bare metal part ofthe printer while installing the WindConnect Bluetooth Print Adapter.◗Avoid moving around the work area in order to eliminate static chargebuildup.  ◗If possible, do not work on a carpeted area.1
1-2Before Your BeginBefore you install the WindConnect Bluetooth Print Adapter, make sure that yourprinter and your laptop computer already function properly via a parallel or USBprinter cable.  Refer to your printer’s documentation for instructions on using andmaintaining your printer.In addition, make that you have properly installed the TROY, Toshiba or IBMBluetooth adapter and software as described in the documentation that came withthat device.  WindConnect Connector, Switch, and LEDsThe WindConnect Bluetooth Print Adapter hardware is shown in the diagrambelow.  It includes the following:◗Power connector.  You plug the power supply into this connector.◗Test switch.  Press down this switch for less than five seconds to print a testpage on the printer. Press it down for more than five seconds to reset theWindConnect to its factory default parameters.◗LED status indicators.  The green light stays lit when you have made a wirelessconnection to the WindConnect from the computer. The yellow light blinkswhenever data is transmitted over the wireless link.◗Serial port.  This port is used for connecting a console terminal for configura-tion and maintenance, or for connecting a serial printer.  Refer to the Chapter6 of this manual for instructions on how to use the serial port.These items are described in detail in the next sections.activity (yellow) light power connectorlink (green) lighttest switchparallel portserial port
Connecting to the PrinterBefore connecting the WindConnect Bluetooth Print Adapter, make sure that theprinter is turned off.The WindConnect has a 36-pin male Centronics parallel connector that is compat-ible with the 36-pin female connectors found on most printers.  Therefore, theWindConnect can be plugged directly into the printer with no additional cablerequired.You are now ready to apply power to the WindConnect.  Plug the power supplyinto the wall, connect it to the WindConnect, and then turn on the printer. Verifying Successful InstallationWhen you power it on, the WindConnect will go through the following startupsequence:  ◗It runs through a set of power-up diagnostics for a few seconds.  If theWindConnect is operating properly, the green light will blink momentarilyand then go out.  If the green light blinks continuously in a regular pattern,there is a problem.  Try unplugging the power supply and then plugging it inagain.  If the problem persists, contact TROY.◗When the laptop makes a Bluetooth connection to the WindConnect, thegreen light will stay lit.  The yellow light will blink whenever there is print-1-3
1-4ing activity.  Since you have not made a connection yet, both of these LEDsshould be off.Verifying the Connection to the PrinterBefore attempting to print, it is very important to verify the connection betweenthe WindConnect and the printer.  If this connection is not good you will not beable to print!  To verify this connection, make sure that both the WindConnect and the printerare powered on and ready.  Then print a test page by holding in the test switch forless than five seconds.If the test page does not print, first check to make sure that the WindConnect issecurely connected to the printer.  Also, make sure that the printer is operatingproperly and that it is not out of ink.  Then power the WindConnect PrintAdapter off and then on again, and try printing the self-test page again.If you cannot print a test page, contact TROY as described in the Where to GetHelp section of this guide.
Configuring the Software on Your PCYou can now configure a laptop PC to print wirelessly to your EPSON printerequipped with an WindConnect Bluetooth Print Adapter.  To do this, you will usethe WindConnect Port Monitor software, which is included on the installationCD-ROM.  The WindConnect Port Monitor greatly simplifies the Bluetoothprinting process by combining the discovery and printing process into a singleoperation.The Port Monitor software basically creates a special virtual port on yourWindows system called TBT1.  This port acts very similar to a standard parallel orserial port, which means that it can be used with most printer drivers.  You cantherefore print to this port in exactly the same manner as you would if the printerwere connected to your computer with a parallel cable.  Of course, the big differ-ence is that you will be printing over the Bluetooth wireless communications linkrather than using a cable.NOTE:  The following information applies to PCs that use the TROY, IBM or ToshibaBluetoothPCMCIA card and software.  The setup procedures may differ youhave a different brand of Bluetoothadapter in your PC.  Please refer to theConfiguring Other Devices chapter of this manual for information regarding suchother adapters.Installing the Bluetooth Software SuiteBefore you begin the software configuration, make you must firstinstall the TROY, IBM or Toshiba Bluetooth Software Suite that camewith the PCMCIA card (this software is essentially the same for all ofthese PCMCIA cards).  To do this, follow the instructions that camewith the card.  When you have successfully completed this installa-tion, you will see the Bluetooth Neighborhood icon on your Windows desktop.NOTE:  The BluetoothSoftware Suite V1.09 or later is required.  Early IBM and ToshibaPCMCIA cards were shipped with older versions of this software. If you have22-1
one of these older cards, first install the software and then upgrade the softwareusing the BluetoothSoftware Suite Upgrade included on the WindConnectinstallation CD-ROM.You must then verify that the Serial Port Profile is enabled on the BluetoothSoftware Suite.  To this:1. Click the Windows Start button and select Control Panels.  2. The Control Panel window appears.  Double click on the BluetoothConfiguration Tool.3. You see the Bluetooth Configuration Tool dialog box.  You should see one ormore Digianswer Virtual COM ports (if you do not, verify that you have cor-2-2
rectly installed the Bluetooth PCMCIA card and software).  Click on any oneof these ports and verify that the Serial Port Profile is checked. If it is notchecked, then click the box next to Serial Port Profile.4. If you want to print to more than one Bluetooth device, you should repeat the abovesteps for one or more other Digianswer Virtual COM Ports.  If no additionalVirtual COM ports are displayed, you will need to click on the Add button to addadditional ports (refer to the documentation that came with your PCMCIA card foradditional information).5. Click on OK to continue.Installing the Port Monitor SoftwareTo install the WindConnect Port Monitor software, insert the WindConnectBluetooth Print Adapter installation CD-ROM into your computer.  The installa-tion program should automatically run.  It should automatically start up the instal-lation program.  If it does not, you can click on the Start button, select Run, andthen click the Browse button.   Click the down arrow button and select the CD-ROM (usually D: or E:).  Then click on the program Setup.exe to begin theinstallation.Answer the questions on the screen and the click Finish to complete the PortMonitor installation.  When you have completed the installation, the virtual portTBT1 will be created.  Note that you must agree to the Software LicenseAgreement in order to install this software.Adding a Windows PrinterYou are now ready to add a printer to your Windows System.  These instructionsapply specifically to Windows 98, but the steps are very similar for Windows2000, Windows ME, and Windows XP.1. Click the Start button, select Settings, and then select Printers.  2-3
2. In the Printers window, double-click Add Printer.3. The Add Printer Wizard appears. Click the Next button.4. Select Local Printer, and click Next.2-4
2-55. Choose the manufacturer and the appropriate printer driver.  Note that drivermust support printing using a serial port.  For example, not all Epson driverswill work, but the Epson Stylus Pro ESC/P2 driver is a generic serial port-com-patible driver that allows most Epson printers to be used with theWindConnect.Click Next after you have finished selecting the manufacturer and printermodel.6. Choose the TBT1 virtual COM Port you created and click Next.
7. If desired, change the name of the printer to anything you like, such as“EPSON Stylus Color Printer Bluetooth”.  Also, choose whether or not youwant it to be the default Windows printer, and click Next.8. Choose No to print a Test Page and click Finish.  Since you have not made aBluetooth connection yet, you will not be able to print a test page at this time.Printing the First JobYou should now be able to print in the usual manner from any standard Windowsapplication program.  Go to File and then Print... from the menu bar of the pro-2-6
2-7gram.  The first time you print, you will get a Port Monitor print screen similar tothe one below:This screen will show all of the available WindConnect Bluetooth print adapters.If this is your first print adapter installation, you will only see one print adapter.Note that all WindConnect Bluetooth print adapters have the nameXCD_xxxxxx, where “xxxxxx” is the last six digits of the MAC address (which isfound on the label on the bottom of the unit).Click on the name of the Bluetooth Print Adapter you want to print to.  Duringthe next few seconds, the screen will display additional information about theBluetooth Print Adapter as shown below. When you see the message ”Press Printto Start Printing”, click on the Print button and your job will be printed.
2-8Printing Additional JobsAfter you print the first time, the port “remembers” that you have made a success-ful connection to your Bluetooth Print Adapter.  If you print again within oneminute, the job will be sent to the printer automatically and the Port Monitorscreen will not appear.If you print again after a one minute delay, then you will again be presented withthe Port Monitor screen.  After a few seconds, the screen will disappear and thejob will automatically be sent to your Bluetooth Print Adapter and printer.  If youhave more than one Bluetooth Print Adapter and you want to use a different PrintAdapter, click on the Clear Selection button.  Then click on the desired PrintAdapter name, and click Print when you see the Press Print to Start Printingmessage.DisconnectingYour Bluetooth connection will automatically be disconnected after one minute ofinactivity.  You can change this parameter by entering a different time in the min-utes until disconnect box on the Port Monitor print screen.   NOTE:  If you are using the TROY, IBM, or Toshiba BluetoothSoftware Suite V1.09, theWindConnect Port Monitor software conflicts with the Bluetooth Neighborhoodprogram and potentially other third-party Bluetooth programs.  This conflictrequires you to temporarily disable the WindConnectPort Monitor whenever youneed to use the BluetoothNeighborhood or other Bluetoothprogram. To dothis, click the Start button, select  WindConnectBluetooth Software, and clickWindConnectBluetoothUtility.  When you get the WindConnectBluetoothUtilityDialog, click the Stop <dga> API Use button.  This will cause the Port Monitorto suspend its operation so that you can use the BluetoothNeighborhood. Toresume the Port Monitor operation, click the Resume <dga> API Use button.Note that this problem is fixed in the Bluetooth Software Suite V1.10 and later.
Configuring OtherDevices The WindConnect Bluetooth Print Adapter is designed to allow printing from avariety of different Bluetooth devices.  Such devices must support the BluetoothSerial Port Profile, the Object Push Profile, or the LAN Access Profile in order towork with the WindConnect Bluetooth Print Adapter.  This is one of the mostcommonly available profiles, but check your device’s documentation to make surethat it is supported.To use the WindConnect Bluetooth Print Adapter, you must first install the appro-priate hardware and software on your laptop, handheld computer, or other devicethat requires printing capabilities.  To do this, follow the instructions that comewith the device.  In most cases, the installation program will install a Bluetooth dis-covery program plus a virtual serial port (this port redirects I/O from an applica-tion program so that it goes over the Bluetooth link instead of a serial port).To send a job to a printer connected to a WindConnect Bluetooth Print Adapter,set up the printing application so that it uses the virtual serial port.  When youwant to print, use the discovery program to select the printer.  After you haveselected the printer, you can print in the normal manner just as if the device weredirectly cabled to the printer.Using the WindConnect Bluetooth Print Adapter with Computersthat Do Not Use TROY, IBM, or Toshiba PCMCIA CardsThe WindConnect Port Monitor software described in the previous section onlyworks with laptop computers that have a TROY, IBM, or Toshiba PCMCIA cardinstalled.  If you are using a laptop computer with a different PCMCIA card or withbuilt-in Bluetooth capabilities, you need to set up the Bluetooth printing as follows:1. Create a virtual COM port using the Bluetooth software (for example, the3Com Bluetooth Connection Manager) provided with the Bluetooth PCMCIAcard, USB adapter, or built-in adapter.  2. Use the Window Add Printer utility to create a new printer.  This procedureis similar to the procedure described in the Adding a Windows Printer section of33-1
the previous chapter except that the local port is the COM port you created instep 1 instead of TBT1.3. With some Bluetooth software you must first use the discovery program provid-ed with the Bluetooth PCMCIA card, USB adapter, or built-in adapter to con-nect to the WindConnect Bluetooth Print Adapter (refer to the documentationprovided with the Bluetooth device for additional information).  In some casesyou will need to do two steps, an inquiry to find the WindConnect BluetoothPrint Adapter and then a discovery to select the P1 service.  You then need toassociate the COM port you created in Step 1 with the WindConnectBluetooth Print Adapter and/or the P1 service in order to establish a Bluetoothwireless connection.  The green LED on the WindConnect Bluetooth PrintAdapter will come on when the connection is established.Note that this step is not required for some Bluetooth programs, such as the3Com Connection Manager, which perform the discovery process after youbegin the printing process.5. Select File and then Print from your WIndows applications.  If you previouslyassociated the COM port with the WindConnect Bluetooth Print Adapter, thejob should print immediately.  If you did not previously make this association(for example, with the 3Com Connection Manager), then you will be askedwhich device you want to use.  If this is the case, select the name of theWindConnect Bluetooth Print Adapter (XCD_xxxxxxby default) and thenclick the appropriate button to establish a connection and print.6. After you have finished printing, you may need to manually break theBluetooth connection in order to let other people use the printer.  Refer to thedocumentation provided with the Bluetooth PCMCIA card, USB adapter, orbuilt-in adapter for information on how to do this.  Using the WindConnect with a Handheld Computer (PDA)NOTE:  The following information applies to a Handspring Visor with a Widcomm orAcer BlueConnect Bluetoothmodule.  The setup procedure for other PDAs maybe different.  If you have a different brand, please refer to the documentation ofthat card for information on how to set up a virtual COM port.Discovering the WindConnect 1.  Turn on the Handspring device.2.  You should see the Discover icon.  If you don’t, scroll down by clicking onthe scroll bar arrows on the left side of the screen.  Click the Discover icon.3-2
3. Click the Inquire button.  You get a message “starting inquiry” and then a listof addresses of available WindConnect Bluetooth Print Adapter devices andother devices.  The WindConnect Bluetooth Print Adapter address will appearin the format 004017xxxxxx; this is printed on the WindConnect BluetoothPrint Adapter box (all WindConnect devices begin with 004017).  Click theaddress of the device you want to use. If you don’t see the WindConnectaddress, you may need to move to a different location, click on the Home icon(the picture of the house) and go back to step 2.4. Click the Discover button.  You will get a message "discovering".  If the dis-covery process is successful, you get the message “found service”, and theWindConnect Bluetooth Print Adapter address should now appear with a P1next to it.  If this fails, you may need to move to a different location, click theHome icon (the picture of the house) and go back to step 2.5.  Click the address of the WindConnect Bluetooth Print Adapter (it will be high-lighted).6.  Now click the Home button (the picture of the house).PrintingTo print from the Handspring Visor to a printer connected to the WindConnectBluetooth Print Adapter you will need a Palm-compatible printing program such asBachmann Software’s PrintBoy (www.bachmannsoftware.com), TealPoint Software’sTealPrint (www.tealpoint.com), or Stevens Creek Software’s PalmPrint (www.steven-screek.com).  Since most of these programs support printing from either the serialport or the infrared port, you must first use the software's setup program to selectthe serial port.The following are the steps for setting up the PrintBoy software.  Note that youonly need to do the setup procedure one time1. Click the PrintBoy icon (if necessary, scroll down).  2. Click the Setup button.3. Click the Edit button and note the Technology setting.  If it is on Serial, skipto the next step.  If it is IrDA, click on the adjacent down arrow and change thesetting to Serial.  Note that the Comm. Speed setting does not matter.4. Click OK.3-3
5.  If desired, change the Driver Name to match your printer (the standardGeneric driver will work with most printers, but will not handle graphics).  6. Click Set As Default to save the settings and then click on the Home buttonto return to the main menu.You are now ready to print.  To print: 1. Click the PrintBoy icon.2.  Click the category you wish to print (Appointments, To Do’s, Memos, etc.).  Note:  PrintBoy 2.2 and earlier has a bug in which the Handspring Visor will crash ifyou attempt to print an Address.3.  Select the item you wish to print, and then click on the Print button.  If suc-cessful, you will hear a few beeps and the item will be printed.Other Palm printing software packages like TealPrint and PalmPrint are set up in a simi-lar manner (the important step is setting the software to print over the serial port).Consult the documentation for those software packages for additional information.The key to the WindConnect Bluetooth Print Adapter’s interoperability with otherBluetooth devices is its support for the Bluetooth RFCOMM protocol and SerialPort Profile.  These capabilities, which make the Bluetooth link appear to the deviceas an RS-232 serial connection, are implemented in a number of Bluetooth devices,including laptop computers with Bluetooth PCMCIA cards and PDAs withBluetooth modules.  In many cases, no special software is required on the sendingdevice because existing printing applications and utilities that use the serial port canoften run unmodified over the Bluetooth link using the Serial Port Profile.Using the WindConnect with Other Devices that Support theSerial Port ProfileTo print from other types of Bluetooth devices, first make sure that the device sup-ports the Bluetooth Serial Port Profile and that it can print using this profile.  In mostcases, the device’s software will either create a virtual communications port or redirectall output that is normally intended for the serial port over the Bluetooth port.  After you have set up the device to print over Bluetooth, you must use the device’sdiscovery program to locate the WindConnect Bluetooth Print Adapter (either thename or the address, depending on the program) and associate the WindConnectBluetooth Print Adapter’s P1 service.  You should now be able to print.3-4
Using the WindConnect with Ericsson Mobile PhonesThe Ericsson R520 mobile phone supports printing address book cards (vCards)and other information using the Bluetooth OBEX Object Push Profile.  To use theWindConnect Bluetooth Print Adapter with this phone, you must set enable a PINnumber.  To do this:1.  Make sure that you have configured a virtual COM3 or COM4 port with theSerial Port Profile enabled as described in the Installing the Bluetooth SoftwareSuite section of Chapter 2 of this manual (the port must be either COM3 orCOM4 for compatibility with the HyperTerminal program and/or withWindows 2000).  If COM3 or COM4 does not already exist, click on the Addbutton in the Bluetooth Configuration Tool to create one of these ports.2. Discover the WindConnect Bluetooth Print Adapter using the BluetoothNeighborhood program and then double click on the icon of the desiredWindConnect Print Adapter icon to discover the available services.3. Double click on the CON service (NOT the P1 service) to establish a connec-tion to the Print Adapter console.4. Start up the Windows HyperTerminal Accessory program (or any other termi-nal emulator) for operation at 115.2Kbps, no parity, no flow control, and 8-bitcharacters).  Set HyperTerminal to Connect using Direct to COM3 (substitutethe actual Virtual COM port number if you are not using COM3).5. Press Enter and then enter the password ACCESS in response to the #prompt.6. Press Enter in response to the Enter username> prompt.7. Enter the following commands in response to the Local> prompt:SET BT PIN 1111            [substitute the desired PIN number for “1111”]SET SERVICE 1 EOT 12                 [causes page to eject from printer]INITEXITThe print adapter restarts.  You then need to configure the phone to use theWindConnect Bluetooth Print Adapter.  This configuration only needs to be per-formed one time for each Print Adapter.1.  Turn the phone on by holding down the No key for several seconds.2.  Push the right arrow key five times until you see 5 Extras.3-5
3.  Push the Yes key.4.  Push the 4 key to select Bluetooth.5.  Click the 3 key to discover the available Bluetooth devices on the network.  Youshould get the message "Searching"6. The WindConnect Bluetooth Print Adapter should appear in the list of availabledevices.  Use the down arrow key to choose it and ten press the Yes key to select it.7.  Press the 1 key to select "Add to Paired". 8.  Enter the passkey that you selected in the previous section and press Yes.You can now print from the phone as follows:1.  Press the right arrow button one time.  You should see "1 Phone Book" (ifnot, keep pressing it until you do).2.  Press the Yes key.3.  Press the 4 key to select "Business cards".4.  Press the 1 key to select "Send my own" (or select a specific card).5.  Press the 2 key to select "Via Bluetooth".  You will see the message"Searching", and then you will get a list of the Bluetooth devices in the area.6.  Use the down arrow and press Yes to select the Print Adapter.7.  Press the 1key to send the business card.  8.  Press the 2key to send via Bluetooth.9.  Press the 1key to send to the WindConnect Bluetooth Print Adapter. You will getthe messages "Connecting" and "Sending", after which the document willprint.  3-6
4-1Using the Serial Port The WindConnect has an RS-232 serial port that can be used to connect a consoleterminal, a serial printer, or a wide variety of other RS-232-compatible devices.  Theconnector is an RJ45 modular jack similar to the type used on Ethernet networks(but not electrically compatible).  The pinouts of this connector are as follows:RJ45 DTE DCEpin Signal Signal pin pin1 RTS out CTS in 5 42 DTR out DSR in 6 203 Transmit Data Receive Data 3 24 Transmit return Signal Ground 7 75 Receive Return Signal Ground 7 76 Receive Data Transmit Data 2 37 DSR in DTR out 20 68 CTS in RTS out 4 5In most cases, you will need an adapter cable in order to use the serial port.  TROYoffers the SCABLE-DB25M 25-pin male adapter cable kit for easy connection tomost serial printers.  To assemble this kit, connect the wires to the DB25 connectorpins as follows:Pin 2:  Black Pin 3:  Yellow Pin 4:  BluePin 5:  White Pin 6:  Brown Pin 7:  GreenPin 20: Orange (Red is not used)TROY also offers the SCABLE-DB9F 9-pin female adapter cable kit for connectionto the serial port on most PCs and laptops.  To assemble this kit, connect the wires tothe DB9 connector pins as follows:Pin 2:  Yellow Pin 3:  Black Pin 4:  OrangePin 5:  Green Pin 6:  Brown Pin 7:  BluePin 8:  White (Red is not used)4
By default the serial port is set in console mode.  In this mode, the port settings arepermanently fixed at 115.2Kbps, 8-bit characters, no parity, and no flow control, andconsole operation.  The console contains a variety of configuration and diagnosticcommands.  Most of these commands are beyond the scope of this manual, and theyare documented on the TROY web site at www.troyxcd.com/tech. To use the serial port, connect the appropriate serial cable from a PC serial port(COM1 or COM2) to the WindConnect.  Use the Windows Hyperterminal accesso-ry program (or equivalent terminal emulation program) to access the console usingthe port settings described in the previous paragraph.  When you have connected,press Enter to get the Local> prompt.  Then enter any or all of the following com-mands:SET PORT S1 SPEED baudrateSET PORT S1 PARITYparity_typeSET PORT S1 FLOW flowctrlSET PORT S1 CHARACTER charsizeWhere baudrate is any legal speed between 300 and 115200; parity_type is NONE,ODD, EVEN, MARK, or SPACE; flowctrl is NONE, XON, or CTS; and charsize is7 or 8.  When you have finished entering the port setting commands, enter the fol-lowing commands to save your changes and exit:SET PORT S1 CONSOLE DISABLEDINITEXITAfter you have entered the above commands, the WindConnect restarts and the serialport is ready for use.  To connect from a Bluetooth application on a PC or otherdevice (for example, from the TROY Port Monitor or the Bluetooth Neighborhood)to the WindConnect serial port, select the service S1 in the discovery process.  Oncethis connection has been made, you can use the serial port as if it were directly hard-wired.Note:The application program on the sending device must support the selection of differ-ent services on a Bluetooth device.  Both the TROY Port Monitor and BluetoothNeighborhood support this selection capability.Note:The WindConnect console can be accessed from a PC via the Bluetooth wirelesscommunications link by using a terminal emulation program and connecting to theCON service of the WindConnect instead of P1 or S1.  This is capability particularlyuseful if the serial port is being used for other purposes such as connecting to aserial printer.  To use this capability, enter the password ACCESS at the “#” promptand press the ENTER key at the “Enter username>” prompt.4-2
Troubleshooting If You Can’t PrintIf you are unable to print from your laptop or other device to the WindConnectBluetooth Print Adapter, then check the following:1. Make sure that the green light is on when you are printing.  If it is not on,then there is no Bluetooth wireless connection.  Unplug the WindConnectand then repeat the discovery process as outlined in the Discovering theWindConnect Bluetooth Print Adapter section in Chapter 2 of this manual.Make sure that the WindConnect and/or your device are not on a metaltable or near large metal objects.  If necessary, move the device to a differentlocation and try again.2. If the green light is on and you cannot print, try pressing the test switch onthe side of the WindConnect for about one second.  A test page should print.If the test page does not print, then check to make sure that theWindConnect is securely fastened to the printer and that the printer is on-line and is not out of ink or paper.  If the test page prints but you are stillnot able to print from your application program, then try powering theWindConnect off and then on again.  Repeat the discovery process as out-lined in the Discovering the WindConnect Bluetooth Print Adapter section inChapter 2 of this manual, and then try printing again when the green light islit.If none of the above suggestions work, then contact TROY as described in thenext section.55-1
5-2
Where to Get HelpTROY offers several customer support options to assist you in the event you expe-rience difficulties with your WindConnect, including telephone support, repairservices, extended warranty, and advance replacement.Worldwide Web SupportThe TROY worldwide web site provides a quick and easy way to answer manycommon technical questions.  It includes a wide variety of technical support tips,as well as copies of product manuals, product literature, and firmware load images. The web site is located at http://www.troyxcd.com.Contacting TROYYour first point of contact for technical support is the Distributor or Dealer fromwhom you bought your WindConnect.  They are familiar with your needs, andwill generally be able to provide you with the fastest and most comprehensive sup-port.If your Distributor or Dealer is unable to answer your questions or is for some rea-son not available, then contact TROY directly at:United States: +1 (949) 399-0820 (E-mail: support@troyxcd.com)Europe: +49-(0)-800-3002210 (E-mail:  support@troygroup.de)   Before contacting Technical support, please check the Troubleshooting chapter ofthis manual or the TROY site to isolate any problems and be sure to write downany error messages.  Also, make sure that you have the serial number of the prod-uct (located on the product label on the card).Returning ProductsIf you need to return a TROY product for any reason (failures, incorrect ship-ments, etc.), first contact TROY at +1 (949) 399-0820 (Americas and Asia) or66-1
+49-(0)-800-3002210 (Europe and Africa) and request a Return AuthorizationNumber from the TROY Technical Support Group.  Make sure that you put thisnumber on the outside of the shipping container you use to return the productand (if out-of-warranty) on your purchase order.  You will also be asked for theserial number of the defective print server.  Ship the unit freight prepaid back toTROY at the address provided by the Technical Support Group (adequate insur-ance is recommended).If the unit is not in warranty, you will be billed for the standard repair charges.   Ifyou do not have a valid TROY account number, you may be asked for payment inadvance (Mastercard, Visa, American Express, check, or money order).  TROY WindConnect products are warranted to be free of defects in materials andworkmanship for a period of five years.  This period begins upon the date of ship-ment if the Hardware is installed by the Purchaser, or upon installation if theHardware is installed by TROY.  During the warranty period, TROY will repair orreplace the unit at no charge provided it is returned to TROY freight prepaid asdescribed in the "Returning Products" section of this chapter.  To ensure promptservice, please fill out the enclosed warranty card.The warranty on repaired products or replacement products is 30 days or the lastday of the warranty of the original defective product, whichever is longer.This warranty does not apply if the Product has been damaged by accident,  mis-use, natural catastrophe, modification, improper service, or conditions resultingfrom causes external to the Product.  The warranty shall be void if the TROY seri-al numbers have been removed.DISCLAIMER OF WARRANTIES.  THE ABOVE WARRANTIES ARE THEEXCLUSIVE WARRANTIES, AND NO OTHER WARRANTY, EXPRESSEDOR IMPLIED, SHALL APPLY.  TROY SPECIFICALLY DISCLAIMS THEIMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR APARTICULAR PURPOSE.  PURCHASER'S SOLE AND EXCLUSIVE REMEDY FOR ANY BREACH OFTHIS WARRANTY, REGARDLESS OF THE FORM OF ACTION,WHETHER CONTRACT, TORT, OR OTHERWISE, SHALL BE TROY'SOBLIGATION TO REPAIR OR REPLACE AS SET FORTH ABOVE.6-2
NoticesFCC Compliance StatementFor United States UsersThis equipment has been tested and found to comply within the limits for a ClassB digital device pursuant to Part 15 of the FCC Rules. These limits are designedto provide reasonable protection against harmful interference in a residentialinstallation.  This equipment generates, uses, and can radiate radio frequencyenergy and, if not installed and used in accordance with the instructions, maycause harmful interference to radio or television reception.  However, there is noguarantee that interference will not occur in a particular installation.  If thisequipment does cause interference to radio and television reception, which can bedetermined by turning the equipment off and on, the user is encouraged to try tocorrect the interference by one or more of the following measures:◗Reorient or relocate the receiving antenna.◗Increase the separation between the equipment and receiver,◗Connect the equipment into an outlet on a circuit different from that to whichthe receiver is connected.◗Consult the dealer or an experienced radio/TV technician for help.WARNINGThe connection of a non-shielded equipment interface cable to this equipmentwill invalidate the FCC Certification of this device and may cause interference lev-els which exceed the limits established by the FCC for this equipment.  It is theresponsibility of the user to obtain and use a shielded equipment interface cablewith this device.  If this equipment has more than one interface connector, do notleave cables connected to unused interfaces. Changes or modifications notexpressly approved by the manufacturer could void the user’s authority to operatethe equipment.77-1
For European UsersThis product is in conformity with the protection requirements of EU CouncilDirective 89/336/EEC on the approximation of the laws of the Member Statesrelating to electromagnetic compatibility.  TROY Group cannot be responsible forany failure to satisfy the protection requirements resulting from a nonrecommend-ed modification of the product. This product has been tested and found to comply with the limits for Class BInformation Technology Equipment according to CISPR 22/European StandardEN55022.  The limits for Class B equipment were derived for typical residentialenvironments to provide reasonable protection against interference with licensedcommunications devices.For Canadian UsersThis Class B apparatus complies with Canadian ICES-003.Cet appareil numérique de la class B est conforme à la norme NMB-003 du Canada.DECLARATION of CONFORMITYAccording to 47CFR, Part 2 and 15 for Class B PersonalComputers and Peripherals; and/or CPU Boards and PowerSupplies used with Class B Personal Computers:We: TROY GROUP, INC.Located at: 1692 BrowningIrvine, CA 92606 USADeclare under sole responsibility that the product identified herein, complies with47CFR Part 2 and 15 of the FCC rules as a Class B digital device. Each productmarketed, is identical to the representative unit tested and found to be compliantwith the standards.  Records maintained continue to reflect the equipment beingproduced can be expected to be within the variation accepted, due to quantityproduction and testing on a statistical basis as required by 47CFR §2.909.Operation is subject to the following two conditions: (1) this device may notcause harmful interference, and (2) this device must accept any interferencereceived, including interference that may cause undesired operation.Trade Name: TROYType of Product: Bluetooth Print AdapterModel WindConnect7-2
REGULATORY INFORMATIONEuropean Union (EU)TROY  hereby declares that the Bluetooth™ wireless technology built into theWindConnect Print Adapter, is in compliance with the essential requirements andother relevant provisions of European Directive 1999/5/EC.  The internalBluetooth™ function is a Bluetooth™ power class 1 intended radio device usingthe 2.4 GHz frequency band (2.400GHz – 2.4835GHz). It is intended for wire-less communication with other Bluetooth™ enabled devices using the followingBluetooth™ Generic Access, Service Discovery Application, Serial Port andObject Push Networking profiles.  The internal Bluetooth™ wireless technologycomplies with all applicable regulations in the following countries: Austria,Belgium, Denmark, Finland, Greece, Germany, Iceland, Ireland, Luxembourg,Norway, Portugal, Sweden, Switzerland, the Netherlands and the UnitedKingdom.The use of Bluetooth™ wireless technology in other countries than those listedabove may be restricted: before using Bluetooth™ products, please confirm withthe frequency management authority in the country where you plan to use it.  Insome situations or environments, the use of Bluetooth™ wireless technologymight be restricted by the proprietor of the building or responsible representativesof the organization, for example onboard airplanes, in hospitals or in any otherenvironment where the risk of interference with other devices or services is per-ceived or identified as harmful.If you are uncertain of the policy that applies to the use in a specific organizationor environment, you are encouraged to ask for authorization to use Bluetooth™wireless technology prior to switching it on.  Consult your physician or the manu-facturer of personal medical devices (pacemakers, hearing aids, etc.) regarding anyrestrictions on the use of Bluetooth™ wireless technology.United States of America and CanadaTested to Comply With FCC Standards FOR HOME OR OFFICE USE.  SeeFCC 47CFR, Part 15.19(b)(2).This device complies with part 15 of the FCC rules and with RSS-210 / RSS-139of the Industry Canada.Operation is subject to the following two conditions:  (1) This device may notcause harmful interference, and (2) this device must accept any interferencereceived, including interference that may cause undesired operation.7-3
A minimum separation of 20 cm (8 inches) must be maintained between theantenna and the person for this device to satisfy the RF exposure requirements ofthe FCC.Note that any changes or modifications to this equipment not expressly approvedby the manufacturer may void the FCC authorization to operate this equipment.Canada (IC notice)To prevent radio interference to the licensed service, this device is intended to beoperated indoors and away from windows to provide maximum shielding.Equipment that is installed outdoors is subject to licensing.Pour empêcher un brouillage radioèlectrique au service fasant l'object d'unelicence, cet appareil doit être utilisé à l'interieur et loin des fenêtres afin de founirun écran de blindage maximal.  Au cas aù un installation en plain air, le materieldoit faire l'objet d'une licence.7-4

Navigation menu