Single Chip Systems S416 User Manual 8
Single Chip Systems Corporation 8
8
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| Document ID | 31665 |
| Application ID | VSG+YLlNXjhlLsmtHvAVXQ== |
| Document Description | 8 |
| Short Term Confidential | No |
| Permanent Confidential | No |
| Supercede | No |
| Document Type | User Manual |
| Display Format | Adobe Acrobat PDF - pdf |
| Filesize | 43.64kB (545511 bits) |
| Date Submitted | 1999-04-12 00:00:00 |
| Date Available | 1999-07-27 00:00:00 |
| Creation Date | 2001-06-28 08:05:10 |
| Producing Software | Acrobat Distiller 4.0 for Windows |
| Document Lastmod | 2001-06-28 08:05:11 |
| Document Title | 8 |
Covar Dnlgn mM/e/ 54/ 4 fipé‘fltfif} MAW/ mkf? §£//é The products and programs described in this Operations Manual are licensed products of 56. This Operations Manual contains proprietary information protected by copyright, and this Operations Manual and all accompanying hardware, software, and documentation are copyrighted. 5&3 does not warrant that the hardware win work properly in all environmens and applications, and makes no warranty and representation, either implied or expressed. with raped to the quality, performance, merchantability. or 6mm for a particular pumme- Information in this Operations Manual is subject to change without notioe and does not represent a commitment on the part of SCS. SCS assumes no responsibility for any inaccuracim that may be contained in this Operations Manual. S(E makes no commitment to update or keep current the information in this Operations Manual, and mewes the right to make changes to this Operations Manual and] or product without notice. No part of this Operations Manual may be reproduced or transmitted in any form or by any means, electronic or mechaniCaL including photocopying, recording or information storage and retrieval systems, for any purpose other man the purchaser's personal use, without the exprssed, written permission of S(E. This document represens a version 20 preliminary draft of the Operations Manual. As a result, some items described herein may not currently be available. mm a . registered trademark ollnternllimml Bud-1m Machines Corporation memos and Windows are RM trademarks of mama Corporation All other trademarks or registered trademarks lifted belutg to their respective owners Version 10 OCopyright 199796 10905 Techmlogyl’laoe QQNTENU mm”... I2 ADVANTAGES ..... INSTASCAN MODEL S416 SCAN'N PACKAGE CONTENTS WHAT ELSE YOU NEE) CONVENTIONS IN THIS MANUAL SUMMARY OF CHAPTERS AND APPENDlXES . APPLICATIONS ....A..m......_. 1 INTELLIGENT 05m SENSING INVENTORY ASSESSMENT“. MANUFACTURING APPLlCATIONS,. 13 “STALLATION .........I.u...........m..«.m. ........_..,... 15 S416 LEDs AND CONNECTORS . 15 Rear Panel 1 7 Front Pane . 19 S416 INSTALLATION STEPS .20 Connecting External Antennas . I 21 Placing the Antenna." . 22 Connecting to a PC Serial Part I 23 Connecting to an AC Outlet 24 Configuring llIE S416. Aligning the $416 INSTALLING DUKA-LABELS LOADING YOUR APPLICATIQ RF COMMUNICATIONS -...w...._..m.....w..... SIGNAL INTERFERENCE ____’_‘_—————— Page iii DRAFT Cdntents SIGNAL ATTENUATION/REFLECTIONS. OPTIMIZING PERFORMANCE. TROUBLESHOOTWG...».W...."mum......I............._._....I..............33 501.va PROBLEM CONTACTING CUSTOM R SERVICE . RETURNING YOUR SYSTEM ..... SPECIFICATlONS.... 5416 SPECIFICATIONS... DURA-LABFJ. SPECIFICATIONS Page iv DRAFT ENTRQDQQTHQN IThe Model S416 Scanner and Dora-label developed by SS is a state—of—the—art data gathering and inspection system that combines sophisticated Interactive Identification (F) technology in a compact form factor. This unique synergy allows the S416 and Dura-label system to integrate seamlessly into — and significantly increase productivity for — a wide range of applications and environments, The S416 and Dura-label system consists of the following components: 0 An 5416 that writes information to and reads information from Burn—labels using a read/ write head (antxmna). The S416 conforms to FCC part 15 specifications and can operate with 1 to 6 externally connected antennas. For more information, see ”histnScan Model 5416 Scanner” on page Error! Bookmark not defined“ 4» Dora-labels that contain information programmed by the 9416. These reusable tag are designed to store information under extremely harsh environments without requiring a battery, and can store a permanent record of multiple events and transactions. @ Data stoned in SCS Bum-labels can be Mic-protected by enabling the SCS Dara—label’s write-protect bit. Communications betWeen the S416 and Dora-labels are conducted using a revolutionary, two-way technology called ii, which provides superior advantages over conventional communication methods. The specific data being communicated, Page 1 DRAFT Introduction and the amount of interaction you have with the S416 and Dura~ labels, is determined by your application For more information on i2 technology, refer m “i2 Advantages," below. i1 Advantages Conventional clam-gathering systems such as but code readers and Radio Frequency Identification products use one-way communication A sensor reads informatim from n device, without any interaction betwsen the two devices. Moreover, bar code systems are subject to Iine-of-sight limitatitms. As a result, airborne contaminants such as dust, dirt, oil, and mist, as well as label damage and objects outside the line of sight, result in ineffiu'ent and erroneous faults The SCS S416 and Dun-label system overcomes fliese restrictions by using slate-of-Ihe—art i2 technology. iz technology allows the S416 and Dura- label tn conduct ongoing two-way communications that are not rstricted by lined-sight constraints. Figure 1. I’ Technology This unique capability allows: _—__’___——— Page 2 DRAFT InstaScan Model 5416 Scanner 0 Collective or selective data to be read from a single Dura— label e Collective or selective data to be read from multiple Dura— labels without requiring sorting or unpacking. 0 Data to be written into a Dun-label. 0 Classes of Dara-labels to be filtered according to user- detined criteria. i2 technology employs a superior interrogation feature that enables applications to uniquely identify all Dina-labels in the scan field, without misidentification or identifying the same Dura~label multiple times. i2 technology also uses a robust protocol that maintains a uniform per-Dura-label scan time, regardless of the number of Dura-labels in the scan field. The protocol provides a flexible software application interface that can be customized to the specific needs of particular industrim and markets. These unparalleled capabilities make the S416 and Dun-label system the ideal solution for asset and document mamgement, inventory control, ticketing. and other high-volume applications and environments. For examples of applicatiom that can benefit from using the S416 and Dora-label system. refer to ”Applications" on page 9. InstaScan Mode| 3416 Scanner The fixmterm 5416 supports up to six external antermas. Each antenna connects to its own coaxial connector on the front panel of the 9116. The six—antenna S416 is ideal for applications where Dora-labels Page 3 DRAFT Introduction are placed in various orientah'ons. Figure 2 shows the six- antenna S416. Figure 2. Modal S41 8 Scannor Page 4 Package Contents Package Contents The following items are included in your package: 400100 One Model S416 Scanner One or more external antemm(s) and matching number of RP cable(s) Power cord RS-232 serial cable A Diagnosh‘n: label A diskette containing the $416 configuration program This Operations Manual Please verify that you have received all of these items. If any item is missing or damged, contact S(B as soon as possible. Page 5 DRAFT Infra ducti on What Else You Need To complete your system, you need an IBM or compatible personal computer wifll the following minimum system requirements: 0 486 processor Compatible screen and keyboard MSDOS version 3.3 Windows 3.1 6004 DOS users: 8 MB of RAM Windows users: 8 MB of RAM (12 MB recommended) 0 9-pin RS-ZBZ port and cable The applications you use to interface wifil your 5416 and Dura- label syst may have additional hardware and software requirements. For more information, consult the manual that came with your applications. Conventions in This Manual This Operations Manual uses the following conventions: 4 Steps you are to perform are numbered. Any result that occurs afler performing a step appears below the step. 0 Text you are In type appears in a Courier typeface. 0 The carriage return key (dmignahed as J on some keyboards) is referred to as the Enter key. Page 6 DRAFT Summary of Chapters and Appendixes 0 Non that require special attention are prefaced with an open hand (6), Summary of Chapters and Appendixes Besides Chapfier 1, this Operations Manual confining the following additional chapters and appendixes: 0 Chapter 2, Applications — describes various applications suiled for the 8416 and Dun-label system. 0 Chapter 3, Installation -—- describes how to insinll file 5416 and Dun-label 0 Chapter 41 RF Tips— provides information on radio- frequency (RF) communications. 0 Chapter 5, Troubleshooting— dmfibes how to identify, molve, and avoid problems when using the S416 and Dun- label. This chapter also contains Customer Service informalion and merchandise return instructions. 0 Appendix A, Specifications — lisis $416 and Dara-label specifications. Page 7 DRAl-T lnfioducfion NOTES Page 5 DRAFT QWUQQTHQNJ’ he S416 and Duran-label system’s sophisticated data T gathering and inspection capabilities, combined with its flexible design, make it a powerful solution for improved productivity and quality control The ability in) program data into and retrieve data from SCS Dun-labels makes the 5416 and Dina-label system ideal for portable database applications. SCS Dara-label technology prevents data from being accessed, modified, or deleted by unauthorized individuals. It also provides fast read times and places 155 overhead on file Host computer. The following sections dmcribe a few of the applications that can benefit from the S416 and Dura-label system. Intelligent Object Sensing The S416 and Dun-label system is ideally suited for portable database applications, where information needs tn be retrieved from a large quantity of items, or from selectlve items that meet user-defined criteria, quickly and efficiently For example, an industrial laundry, health-care facility, or other institution that processes large numbers of textiles may need to obtain a quick count of all soiled laundry lying on a floor or all laundered clothing hanging neatly on hangers. Page 9 Aftplicafions Albematively, an institution may need In obiain informalion from only certain articls of clothing, such as: 0 Individual serial numbers. 6 The number of all size 12 shirts that have been laundered. 0 The number of tims a shirt has been washed. 0 The name of the shirt manufacturerl 0 The name of Ihe perscn who wears the shirt. 0 A department budget number assigned to the shin. As Figure 3 shows, the characterizing of objects can be accomplished by aliaching a Dura~label to each cldthing item that is h) be processed or detected. The size of the Dun-label and the system's non-line-of-sight capabilities allow flexible placement of the Dun-label. The system can then be designed to retum informah'on about all textiles within a particular area, or only the items that meet specific requirememn Page 10 DRAFT Intelligent Object Sensing Figure 3. Inmlllglnt Ohjoct Somlng Appllcuuon Page 11 mum Applications Inventory Assessment The SCS 5416 and Dora-labels are ideal for porlable database applications involving inventory assessment For example, a company shipping products to various distributors across the country may want an inventory of all items leaving the factory. Information such as model number, serial number, distributor name and location, and shipping date may need to be obtained before each product is loaded onto a truck for delivery to distributors. Using an 5416 and Dun-label system, the appropriate information can be programmed into Dun-labels, whinh are mounted on the boxes containing the product. The 5416 can then retrieve the Mammalian from the Dun-label before the products load onto delivery trucks. Figure 4 illustrates this application using an S416 equipped with four antennas. Figure 4. Inventory Assessment Appllutlon Page 12 DRAFT Manufacturing Applications Manufacturing Appllcatlons Manufacturing environments frequently require information at various steps in a product’s production cycle. For example, one step in the manufacturing process may require product assembly, serial number, and diagnostic information A later step may require test results after an object has gone through various diagnostics, or a count of the number of times an operation has been performed. These environments typically use expensive mainframe computers and costly data communication networks to transfer this information between locations in the manufacturing prom»). Using an 5416 and Dara-label system, an efficient, cast-effective portable database solution can be designed to obtain the neomsary information from individual products as fliey pass each manufacturing cycle In Figure 5, for example, unique production information is obtained from plastic-framed fax machines at each critical point in the manufacturing process, without requiring expensive mainframe computers and data comunication networks. Because the 5416 and Dura-label system allows non-line-of-sight detection, the system can be positioned to accommodate today/s complicated fixturing‘ As a result, expenses are reduced significantly and inaccuracies resulting from human or system errors are completely eliminated. The manual paperwork that typically accompanies the manufacturing procms is also eliminated, streamlining production. Page 13 DRAFT Afiplicafions Figure 5. Manufacturing Appllcltlon Page 14 DRAFT HMTQLMTHQN his chapter provides instructions for installing the 9116 and Burn-label S416 LEDs and Connectors The S416 provides the connectors and LEDs described in the following sections and shown in Figure 6. Page 15 DRAFT lnfitallafion Flgun S. Slx Antenna 5416 (Front and Back Vic-m) Page 16 DRAFT S416 LED; and Connectors Rear Panel The 5416 rear panel has three LEDs that indicate power, activity, and data read slntus (see Figure 8) Table 1 describes the meanings of the 5416 mm. The 5416 rear panel has an On/Off switch with an integral Power ON LED (see Figure 8). 0 In file ON (up) position, the S416 is turned on The red Power ON LED (integral to the power switch) should go ON, indicafing that the S416 is receiving power. 0 In the OFF (down) position, the S416 is turned off and not receiving power, even if connected to a power outlet. Table 1. 5416 LED Munlngs LED Color Status Power Red ON = 5416 is turned on and ON receiving power from an AC outlet. Activity/ Red Flicker = 5416 detects Error Dun-label information. Constant Flickering vn'tll no Dim-label in the scanning field = Noisy environment or possible interference, resulting in diminished Burn-label reading. Read Green Blinking = $16 is reading infornmh'on from the Dara-label Page 17 DRAFT ln’stallatr'on The rear panel also contains two mnnectm-s. The lower connmtor is a standard AC power receptacle, The power cord provided with the 5416 should be plugged into this connector and into the wall outlet. For more information, refer to "Connecting to an AC Outlet” on page 24. The upper connector is the 9—pin RS-BZ port. The its-732 serial port connector allows the S416 to communicate wifll a personal computer through the PC’s serial port For more information on making this connecticm, refer to page 22. Page 18 DRAFT S416 LEDs and Connectors Front Panel The $416 and from panel has six coaxial connectors for connecting external antennas. Note flutthe S416 can also operate with fewer than six anfiennas. For instructions on connecting antennas to the 5416, refer to page 21. Page 19 DRAFT Inétallaflon 8416 Installation Steps The S416 insnflafion consists of the following steps: 1. Position the S416 — locate near desired antenna locations. Connect external antennas -— see page 21. Plane the antenna for optimum read/write operation — see page 22. Connect the 5416 to a computer serial port—see page 23. Power-up the S416 —see page 24. Configure the S416 — see page 25. Align the S416 — see page 27. Page 20 DRAFT 5416 Installatian Shep: Connecting External Antennas The front panel of 3416 has six coaxial antenna cunneclnn. Each connector accommodnlm a single external antenm. Figule 7 shows the exiemal antenna connections to the 5416. W The two-antenna S416 can be used wifltfewer than six antennas. Flour. 7. S416 Antanna Connections Page 21 [netallatinn Placing the Antenna Antenna placement is critical to ensuring that information is written to and read from Dun-labels accurately. Observe the following guidelines when placing Hie antenna: Q Locate the antenna away from metal objects, microwave ovens, and other devices that may induce radio frequency interfermce. In addition, make sure there are no metallic surfaces between, or in relative proximity to, the S416 anlenna and Dura-labeL For additlnmal placement considerations, refer in ”RF Communications" on page Error! Reference scume not foundJin'orl Bookmark not defined.. 0 The 5416 anlennas should be placed no more than 18 inches from the objects bearing the Dun-labels. 0 The from of the antenna must be free of obstructions. Otherwise, information may not be written to and lead from Dun-labels accurately. W Bum—labels must reside within the scan field for at least 10 milliseconds for information tn be written to or retrieved from them Page 21 DRAFI’ 5416 Installation Steps Connecting to a Pc Serial Port The 5416 has a 9-pin female (DB-9B 16.232 connector that connects to a serial port connector on an IBM or compatible personal computer. The serial part can operate up to 19,200 baud. To make this connection, you need: 0 An approprialely configured serial cable. 6 One of the following adapters, it your compute!" 5 serial port does not have a 9-pin connector: — A 15-pin to 9-pin adapter, if your computer has a 15-pin serial port connector. — A ZS-pin to 9-pin adapter, if your computer has a E-pin serial port connector. These adapters are evailnble from most computer and electronics storm. Use the following procedure to connect Ihe 5416 to your computer's serial port 1. Attach the male connector on the serial cable no the s-pin serial connector on the S416 rear panel (see Figure 6) 2. Connect the other end of the cable to your computer's serial port. Use an adapter, if appropriate, to make this connection. Figure 8 shows this corrmeclion with a 5416. Page 23 DRAFT Installation Figure 3. Connecting to a Computer Serial Port Connecting to an AC Outlet The following procedure describes how to connect flu 5416 to an AC outlet 1. Verify that the 011103 switch on the S416 rear panel is in the OFF (down) position (see Figure 8). 2. Connect the power cord to the AC receptacle in the S416 rear panel. 3. Connect the other end of the power cord m the wall outlet. A Set the Onlofi‘ switch to the ON (up) position. The Power ON LED 11;th 5416 Installation Steps Configuring the 8416 Use the following procedure to configure file 5416 for communications and verify that the serial connecfion is operating properly. 1. Insert the supplied configuration utility diskette into an available floppy disk drive 2. If you are in Microsoft Windows, display an MS-DOS prompt either by exiting to a DOS shell or exiting Windows. 3. At an MSADOS prompt, switch to the floppy disk drive containing the diskette. If the diskette is in drive A, for example, type the following command. at the MS-DOS prompt and press the Enter key: A: 4. Type the following command and press Enter: mum: The following message appears on your computer screen: SCANNER/PC hum 0K! Vsnrxx Vixxux where vsxxuar is the S416 software version number and Vflaunxx is the hardware version number. 0} If you retain: the error message ”Problem with scanner/PC link,” refer to page 33fi7r troubleshooting procedures. Page 25 DRAFT Installation 5. Type the following command and press Enter: A running series of urns appear on your computer screen: 6. Place the supplied Diagnostic Label in front of the antenna. Do not place your finger over the Dun-label. The Activity/Error LED on the S416 flickers and the display changes w a running series of zeros and ones: This indicates that the S416 is identifying Bum-labels correctly and is ready for operation. w Ifthc Activity/Error LED flickers, but a running writs of zeros and ones do not appear, it indicales a communicufiun problem between the S416 and computer. Refer to page 33 for troubleshooting procedures. 7. To exit CHKREAD, press the Esc key. Page 26 DRAFT 5416 Installation Steps Aligning the 8416 After verifying that Ihe S416 is operating properly, use the following procedure to align the S416. Aligning the 5416 ensurm optimal read and write performance. 1. At the DOS prompt, type the following command and press Enter: A running series of zeros appear on your computer screen. 2. Hold the supplied Diagnostic Label within the scanning area, at the point where you intend to scan. 3. Adjust the position and orientation of the antenna mounting until the display on your computer screen changes to: 01 01 01 4. Remove the configuration utility diskette from the floppy disk drive. 5. To exit CHKREAD, press the Eu: key. This completes the S416 installation procedure. Page 27 DRAFT Installation Installing Dura-Iabels Dun-labels have a diminutive form factm- that allows them to be installed in areas that cannot accommodate conventional read/write tags. In addition, Dun-labels can communicate with the 5416 without having to be in the lined-sight Th'm unique combination provides tremendous flexibility when determining a location for placing Dun-labels. In textile applications, for example, Dun-labels can be itserted into the front tail of a shirt or the waistline of pants using a heat seal patch and a heat press. Because the S416 and Dun-label system does not require line-of-sight scanning, tile Dura-label does not have to be visible to the 5416. When considering locations for installing Dun-labels, make sure they are within 18 inches of the 8416 antenna for at least 10 milliseconds, so data can write to or be read from the Dura-labeL Avoid locations where metal or water is present, because radio- frequency communication does not penetrate metal and is absorbed by water. Loading Your Application After you install the S416 and Dun-labels according to the instructions in this chapter, you can load your application and begin writing information to and reading it from the Dun-labels. Your application will determine the amount of interaction you have with the S416 and Dun-labels. @ If you will be developing applications designed to interface to the S416 and Dun-label system, rqrr to the Application Programming Interface Munualfor programming information. Page 28 DRAFT RF QOHHKINICATIONJ n general, devices that communicate using radio frequencies, such as your 5416 and Dun-label system. can be sensitive in signal interference and signal attenuation This chapter provides tips for optimizing radio-frequency (RF) communications with you: 5416 and Dina-labels. Topins in this chapter include # Signal interference ~see page 30. 0 Signal attenuah'onf see page 314 0 Optimizing performance—see page 31. Page 29 R15 Communications Signal Interference Signal interference is RF signals that interfere with the information being exchanged between the Dara-label and the S416. Signal interference can severely diminish the 3116's ability to write informah'on to and read it from Dara-labels. The Activity/ Error LED on the S416 flickers constantly if the S416 dawns signal interference. The source of the interfering signals may be: 6 An RF system, such as an RF local—area network or another S416 and Dura—label system. located close to your 5416 and Dura~label system. 6 Security gates, garage doors, or similar devices that emit RF signals. 0 Appliances such as microwave ovens. 0 Multiple Dun-labels that reside close erwugh so that both are located within the scan field at the same time. In this case, rearrange the antenna to read each Dara-label individually. Dara-labels with similar orientations, placed within two inches of each other, will have their read distanm diminished by 4096. The effects of the first three noise scares are localized and can be eliminated by relocating the 5416 or its antennas. The effects of the fourth noise source can be resolved by pladng Burs-labels a sufficient distance from each other. The 5416 and Dara-label system's communication capabilities are significantly reduced when the noise level perceived by the system exceeds the strength of signals received Page 30 DRAFT Signal AttenuatiorVReflectiom Signal Attenuation/Reflections Signal attenuation is the loss of signal strength that occurs naturally over distances, but which can also be caused by RF barriers in the signal path. Examples of such barriers include: # Enclosed locations that have concrete walls, floors, and ceilings. 0 Metal surfaces surrounding the antenna or Dun-label. 0 Water or other fluids surrounding the antenna or Dun-label. Almost every object (furniture, partih'ons, and people) in the path of a signal causes some degree of attenuation. What effects there are can be minimized by careful antenna placement The rdlecfinn from metal or metallic surfacs behind the Dura- label can also affect signal attenuation. In some cases, this may increase the read distance slightly, while inducing intermittent ”dead” spots within the read field that permit little or no communication between the $416 and Dura-labeL Optimizing Performance While it is not possible to predict how the S416 and Dura-label system will perform in any given environment, observing the following guideline will help optimize performance in your environments and applications: 0 Carefully plan the placement of the S416 antenna. The antenna can be extended approximately five feet from the 5416. If your applications require longer distances, move the 5416 to an appropriate location. Page 31 DRAFT RF Communications The $416 antenna should never be removed, altered, or modified except by an authorized technician Any unauthorized antenna modifications can void your warranty 0 Consider the environments RF characteristics, including construction materials, office plan (closed or open), and the prsence of windows and ducting The RF field pattern, and the reading distance, may be influenced by nearby metal objects, such as appliances, equipment, metal wall framing, and wire coat hangers. 0 Ensure that the S416 anthems are not pointed directly at fluorescent lighting. 0 Ensure that objects containing Dora-labels are no more than 18 inches from the antenna and remain in the scan field for at least 10 milliseconds. 0 To avoid mutual hrterference when installing more than one Bum-label in the same object, allow a sufficient distance between the Dun-labels. The maximum interference occurs when Dun-labels within the same object are within 2 inches of each other and nearly equidistant from the S416 antenna 0 Never apply chemicals to the antenna. Certain chemicals, such as alcohol, may have little or no effect at room temperature, but may become corrosive at higher temperatures. Page 32 DRAFT TROM DLEJ HQOTHNQ his chapter provides troubleshooting information you can use in the unlikely event you have a problem with your S416 and Dara-label system. Cusmmer Service information and merthandise return instructions are included in this chapter Solving Problems The following table identifies 5416 and Dun-label problems and provides suggestions for resolving the problem. Table 2. Pmblom Solving _____.—_—— Problem Probable Cnuse Solution The Power ON The AC outlet may not Plug Walnut-l LED doel m be working. applhm mh ull‘mp, mo Mtwlmyou meaniktmdmmilmlluie lurn cm mews. lypliame she- no! work, plug live 5416 inln - dlflfltntoullcl, TheACoutlflmybe Senhewallswihrhmprmrldc controllgdbynwnll Acwwsmmemmmm mam mmmtmmunby. much The Achviiy / You may have . hully Use a Dun-hbelyou m Enwr LED does Dun-label. certain is working. not fight when vmcmfisulefi-e msnsmybe UsehCl-[KLINKAM 54164 bully. CHKREAD “mm to verify sue apenlim (we ”Cmfiglrlng “m 5116” on W 75). The lnbum cable my madman-m Serv'm be holly. (m pug! 34). __—__.___.____ Page 3 DRAFT Trbubleshooting Problem Probable Cause Solution Youreceivem Thesflémy notbe Verily flutthel’awerON LED ermmmge hlmedun. hut.lfltil,prooeedbflwmxt when “figuring mw. Otherwise, make nule the the5416. SllGishlmeduxuifius, perform the step. in the fin! NW of this table to mlka sure the AC uulkt n wand“; The sns's serial port Verify the Sfls—to-aerixl port mm to ymn- mm Ifyou m min; a mummymtbe lefialpnrtldlph,mketule name. mud-9mm“ ucnue. hfimnah'on 11m Dun-label may be Make sure the Dun—labelilm cammlbevnittan outsideoflhelunnlxg mefimlsmnhvmthe m or rend from m 5416. flwDura-llbel. The Dun-label my Mike lure the Dun—label“ in hnvepuledmo memmuforuthutw quickly put the 5416. nmnmndn Snmeasnbcrve, RFtnterfenmeil See"RFCommunuun-u" on but the Activity/ disrupting 5mm- me Error! Bach-lurk um Error LED pummel mm 50: suggestions on flkkm communimfimts. imprwmg mmmnnimfinns. mmdy. Contacting Customer Servlce If you encounter a problem using your 5416 and Dun-label system that you cannot rsolve, contact Customer Service: 0 Voice number (619) 485-9196, ext 225 4' Fax number: (619) 485—0561 4 E-mm'l address: infn@sc&corp.com Page 34 Returning Your System Customer Service Representatives are available from 8:00 am to 5:30 pm, Pacific Standard Time, Monday through Friday. Please have the following information ready before you call Customer Service. 3416 Information: System serial number, located on the back of the 5416. Modifirntimu made in the $416 and Durh- lnbel system Location where the $416 and Dun-labels Are installed. Computer Information: Computer brand and modeL Processor speed and available RAM COM Port. Number and type of disk drives and other lthdled periphemlr. Any extension boards in your computer. MS-m and Windows versions installed. Memory-resident or background program installed. Application Software: Name And version of the Application software installed. Returnlng Your System It SCS Customer Service determines you need to return your 5416 and Duran—label syslmn for service, the Service Representative will give you a Return Merchandise Authorization (RMA). Write this number on the outside of the box containing the returned system, and on a slip of paper inside Page 35 DRAFT Trbubleshouting the box, so your return can be processed quickly. Return only your 5416, antenna, cable, and adapter. Do not return accessories, such as the Diagnostic Label or the diskette containing Ohe S416 configuration program. Follow these steps to return your 5416 and accessoria for service: 1, Carefully pack your 5416 and accessorim in the original stalk-protected bubble wrap and container. If you no longer have the original container, use a protected box. 7_ Use filler material to cover file items in the box. 3, Add a note wifll the RMA number inside the ”dosage 44 Wrife the RMA number and the word FRAGILE on the oubiide of the package in large, legible writing. 5_ Address the package to: 56 10905 Technology Place San Diego, CA 92127 ATTN: RMA # ____ (indicate your RMA number here) Page 36 DRAFT SVEQHFKEITHQM This appendix lists the specifications for the 5416 and Dun-label system. S416 Specifications LEDs: One Power ON LED, one Read LED, and one Activity/Error LED Communication Method: IRS-732 Serial transmission rate: Up In 19,200 baud Connector: One female DB—9 for RS-Bz communicnh'om Pin assignments: Pin 1 - Not used Pin 2 - Transmit Data (Input) Pin 3 - Receive Data (Output) Pin 4 - Not used Pin 5 - Protective Ground Pin 6 - Not used Pin 7 - Not used Pin 8 - Not used Pin9-Notused Sliecificafions AC Power receptacle: Supply voltage: Pawer consumption: Ambient operating temperature: Approved standards: Maximum serial cable length: Dimensions: Weight: DRAFT Standard AC power remptncle 100 to 240 VAC, 50/60 Hz 15 Watts (nominal) 32“t0104°F(0°|n40°C) FCC Part 15 30 feet (10 meters) 4.5” high x 7" wide x 13” deep (11.5cmx18cmx33cm) 45 lbs (2 kg) Page 38 DRAFT Dara-label Specifiutions Dura-Iabel Speclflcatlons Memory capaa'ty: Memory type: Data storage: Memory life: Error detection: Operating temperature: Storage temperature: Operating humidity: 1024 his total 928 user programmable Anfifinse Imlefinibe No limit on read cycles G-bit parity check —5" to 185°F (-20° to 85° C) Amwmwua'wnmq 851: (noncondensing) Page 39 DRAl-T leltod Warranly SGwarmntsihi Dun-hbehmbefiufiomdefiechlnworknmxhipmd mmialsmndermwluxemdwvimlmlmdohflmlyflmdlylfiom receiplnfymdm SCSwmmlsiI-Sflstobefiufmm démlnworkmmllfip md numh, mdmrmmluseuflmine.foraperhdofnmty(90]daysfiomdlhnf mph [fa product does not opemle as wnmmed during its lpplic-hlz warranty ”gamma-um npuun, lepairdwdgfecfivepmmoldgflvcrw Cullomer an equivalent pmduct m replace the defeclive in All plodufls the muplxedshhuhecmmmpmyofscsmphmtpmdmumybe new arreumdih‘uwd. The warranty for “pl-mt or remndjh'oned product in mesmuflwequivllmtmwly puxdluedproducl. SGmwesmedshtmrefnsemwmmympm-nypmdnnmmmbm mbjecledtoany abnormal elecfiCALmzchaanm envimnmhl abuse. FCC Part 15 Complhneo The FCC has established mks ht permit dieSflG Ind Durl-hbellylhm Io be used wimwublz boundjofndiofieqmlryembm Yours-116m Dun-label symm wmpliu with Pm 15 of «he FCC Ruin. Opernfianom‘esusmdnurmbenysmnmqeamhefouewing cmdifim: This device my not clue hmnfnl hum-femur, Thu device may accept my interim reca'vld. including inmfuena am my name mashed operafim rhndevicewmpneswmd-eunnuouqmsaga-mmmpunmmrm 15,1'he Clns e um, h=1p ensure mmhi: dcvitxprcvidu m1; protection nglim! haunt-d interference in residential hut-11mm TM: equipment 3mm, uses, and can mam radio hequawy energy and, ifnol mshfledandusedinmcmdancewilhd‘eimflucfiominflmmnuALm-yum hammful inwrfemtce w ndio muniafim. Dllclllmor Theinmtydflwmrgyfieldufmesfiéiwellbekxwdmmnn’mum manna human expom 3mm eshbfislwd by ANSI 035.1 - 1992 and ulcflwrpnbfishedzxpomeshndads.Asiflh=msewflhunyndio—ftequency hmm,itisimdvisable|n|mmhmememJ,mwshmdimfiyfinmdm prodnfityausthannlool)flflmhmeflhemm Opemfifm ofany "an, mm; equip-mm. induding the 5416, my interfere whh the hmdimnlfly ofln-dcquhely pinhdrd medial devices. Cumultaphysidnnor lhe mlnuhctuleolmemzdkd muymhnvuny questions. Ofllztdecmnk equipment my lilo be subject to inkrfiuawe. Page 40 DRAFT
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