Single Chip Systems S512 INSTASCAN SCANNER, MODEL S512 User Manual MANUAL
Single Chip Systems Corporation INSTASCAN SCANNER, MODEL S512 MANUAL
MANUAL
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| Document Description | MANUAL |
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| Date Submitted | 1999-05-05 00:00:00 |
| Date Available | 1999-06-15 00:00:00 |
| Creation Date | 1999-05-05 12:39:16 |
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| Document Lastmod | 1999-05-05 12:39:56 |
| Document Title | MANUAL |
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Covor Doslgn
55/1 09W” mam/f
(Dray? Verna)
The products and program described in this Operations Manual
are licensed products of 50”; This Operations Mammal contains
proprietary information protected by copyright, and this
Operations Manual and all accompanying hardware, sofiware,
and documentation are copyrighted
5G does not warrant that the hardware will work properly in all
environments and applications, and malts no warranty and
representation, either implied or expressed, with respect to the
quality, performance, merchantability, or fitnss for a particular
purpose
Information in this Operations Manual is subject to change
without notice and does not represent a commitment on the part
of SCS. 5c; assumes no responsibility for any inaccuracies that
may be contained in this Operations Manual.
SCS makes no commitment to update or keep current the
information in this Operations Manual, and reserves the right to
make changa to this Operations Manual and/ or product
without notice.
No part of this Operations Manual may be reproduced or
transmitted in any form or by any means, electronic or
mchanical, including photocopying, recording, or information
storage and retrieval systems, for any purpose other than the
purchaser’s personal use, without the expressed, written
permission of SCE.
This document represents a version 2.0 preliminary draft of the
Operations Manual. As a result. some items described herein
may not currently be available.
IBM is a registered trademark of [international him Mndu'm Corporafion.
msoos and Windows are registered trademarks of Microsoft Corporation.
MMmang-mdmmhmummmarmw
owners.
Version 7.0
0 Copyright 1997 scs
10905 1-th Place
San Diego, Calitomia 92127
QQNTENU
mm
I2 ADVANTAGES
leTASCAN MODEL 8512 SCANNE
PACKAGE CONTENTS...
WHAT ELSE YOU NEED
COWMIONS IN THIS MANUAL
SUMMARY OF CHAPTERS AND APPENDIm .
APPLICATIONS .......
..................... ........._..,..... l
stoma-mtg
............................... ............... 9
INTELUGENT OBJECT SENerO
INVENTORY ASSESSMENT...
MANUFACTURING APPLICATIONS
INSTALLATION—«um...-
SS 12 LEDs AND CONNECTORS
Front Pane
Rear Panel
5512 INSTALLATION Sms
Connecting External Antenna
Placing the Antenna...
Connecting to a PC Serial Port
Connecting to an AC Outlet
Configuring the S512
Aligning thz S512.
INSTALLING DURA-LAEELS .
LOADING YOUR APPLICAHON
RF COMMUNICATIONS ................................,..................,........._........ 29
SIGNAL INTERFERENCE 30
Page iii
DRAFT
» ’>V'~1.‘3 '
WT —
Cements
SIGNAL AmNUAnon/Rmucnons
OP’I‘IMIZING PERFORMANCE.
TROUBLESHOOTING...
....31
J]
33
SOLVING PROBLEMS .33
CONTACTING CUSTOMER SERVICE .34
RETURNING YOUR SYSTEM .35
SPECIFICATIONS ........ mmwmm~.m-37
SS 12 SPEEIFICA'HONS ..... .37
DURAfLABEL SPECIFICATIONS 39
Page iv
HNTKQMQTHQN
he Model 5512 Scanner and Dun-label developed by S6 is
T a state-of-the—art data gathering and inspection system that
combines sophisfifialed Interactive Identification (i?)
technology in a compact form fatten This unique synergy allows
the 5512 and Dara-label system tn integrafie sembsly into —
and significantly increase productivity for — a wide range of
applications and environments
The 5512 and Dara-label system consists of the following
components:
+ An 5512 that writes information to and reads information
from Dara-labels using a read/ write head (antenna). The
5512 conforms ho FCC part 15 specifications and can operate
with 1 or 2 externally connected transmit and receive
antenna pairs. For more Mormaflon, see ”InstaSoan Model
5512 Scanner” on page 3.
0 Durst-labels that contain information programmed by the
5511 Thse reusable tags are designed to store information
under extremely harsh erwironmalts without requiring a
battery, and can store a permanent record sf multiple events
and transactions
@ Data stared in SCS Bum-labels can be write-protected by
enabling the SCS Dam-label’s write-protect bit.
Communications between the 5512 and Dun-labels are
conduclzd using a revolutionary, two-way technology called 17,
which provides superior advantage aver conventional
cmnmunication methods. The specific data being communicated,
Page 1
DRAFT
[nh‘oduction
and the amount of interaction you have with the 5512 and Dura-
labels, is deiermined by your application
For more information on i2 technology, refer to "i? Advanmga,”
below.
i2 Advantages
Conventional dab-gathering systems such as bar code readers
and Radio Frequency Identification products use one-way
communication: A sensor reads information from a device,
withoui any interaction between the two devicesl
Moreover, bar code systems are subject 00 line—of-sighl
limihtium. As a result, airborne contaminants such as dust. dirt,
oil, and mist, as well as label damage and objects outside the line
of sight, result in inefficient and erroneous results
The SCS 5512 and Dun-label system overcome
these resh-icfimis by using shie—of-flua-art i2
hedmology. i2 technology allows the $12 and Dura-
label to conduct ongoing two-way communications
that are not restricted by lined-sight mush-aims.
Figure 1. I’ Tuhnology
This unique capability allows:
Page 2
DRAFT
InataScan Model 5512 Scanner
0 Collective or selective data to be read from a single Dura»
label.
0 Collective or selective data to be read from multiple Dura-
labels without requiring sorting or unpacking.
0 Data to be written into a Dun-label.
0 Classes of Dun-labels to be filtered according to user
defined criteria.
i2 technology employs a superior interrogation feature that
enables applications to uniquely identify all Dura~labels in the
scan field, without misidentification or identifying the same
Dun-label multiple times.
i2 technology also uss a robust protocol that maintains a
uniform per-Dura-label scan time, regardless of the number of
Dun-labels in the scan field. The protocol provides a fleadble
software application interface that can be customized to the
specific needs of particular industria and markets.
These unparalleled capabilities make the 5512 and Dun-label
system the ideal solution for asset and document management,
inventory control, ticketing, and other high-volume npplicafiom
and environments.
For examples of applications that can benefit from using the 5512
and Dun-label system, refer to " Applications” on page 9l
InstaScan Model 8512 Scanner
The Model 5512 Scanner supports up to 2 external transmit and
receive antenna pairs, Each antenna cannects to its own coaxial
connector on the front panel of the 5512.
The two-antenna 5512 is ideal for applications where Dura—labels
Page 3
DRAFT
W"
‘ ' Introduction
are placed in various orientations. Figure 2 shows the two-
anlenna 5512.
Figure 2. Model 3512 Scanner
Page 4
DRAFI'
'»
Package Cements
Package Contents
The following items are included in your package:
010
c)
00000
One Model 5512 Scanner
One or more external antenna(s) and matching number of RF
cable(s)
Wall mount Power Supple
RS232 serial cable
A Diagnostic Label
A diskette containing the 5512 configuration program
This Operations Manual
lese verify that you have received all of these items. If any
item is mhsing or damaged, contact SCS as soon as possible.
Page 5
DRAl-T
—\
Introduction
What Else You Need
To complete your system, you need an IBM or compatible
personal computer with the following minimum system
requiremenls:
Q 486 promssor
Compatible screen and keyboard
MS-DOS version 33
Windows 3.1
éé¢6
DDS users: 8 MB of RAM
Windows users: 8 MB of RAM (12 MB recommended)
¢ 9-pin 125-232 port am] cable
The applications you use to interface with your 5512 and Dura-
[abel system may have additional hardware and software
requiremenls. Far more information, consult the manual lhat
came with your applications.
Conventlons in This Manual
This Operafions Manual uses the following conventions:
-t~ Steps you are to perform are numbered. Any result that
occurs after performing a step appears below the slep.
% Text you are to type appears in a Courier typeface.
¢ The carriage return key (designated as J on some keyboards)
is referred to as the Enler key.
Page 6
Summary of Chapters and Appendixes
0 Notes that require special attenh'nm are prefaced with an
open hand (6).
Summary of Chapters and Appendixes
Besids Chapter 1, this Opaafions Manual contains the
following additional chapters and appendixes:
0 Chapter 2, Applicatians — describes various applications
suited for the 5512 and Duran-label system.
6 Chapter 3, lustnllnh'nn — dean-ribs how In inshll line 5512 and
Dun-label.
6 Chapter 4, RF Tips— provide information on radio-
frequeucy (RF) wmmunicafiom
0 Chapter 5, Troubleshooting — describes how to identify,
resolve, and avoid problems when using the 8512 and Dura-
label. This chapter also contains Customer Service
information and merchandise return instructions.
0 Appendix A, Spedficaubns — um 5512 and Durst-label
specifications.
Page 7
DRAl-T
NOTE
Page 8
DRAFT
QWLHQQTHQNJ
he $512 and Dun-label system's sophisticated data
Tgathering and inspection capabilities, combined with its
flexible design, make it a powerful solution for improved
productivity and qmility control.
The ability to program dab: ink) and retrieve dam from SCS
Dun-labels makes the $512 and Burn-label syslem idml for
portable database applications. 505 Dun-label technology
prevenls data from being accessed, modified, or deleted by
unauthorized individuals. It also provides fast read limes and
places less overhead on file Host computer.
The following sections describe a few of line applicalinns that can
benefit from the 5512 and Dun-label system.
Intelligent Object Sensing
The 5512 and Dun-label system is ideally suited for portable
database applications, where information needs to be retrieved
from a large quantity of items, or from selective items that meet
user-defined criteria, quickly and efficiently.
For example, an industrial laundry, health—care facility, or other
institution that processes large number. of textiles may need to
obtain a quick count of all soiled laundry lying on a floor or all
laundered clothing hanging neatly an hangers.
Page 9
DRAFT
Applications
Altemah’vely, an institution may need to chain information
from only certain articles of clothing, such as:
0 Individual serial numbers.
The number of all size 12 shirts that have been laundered.
The number of times a shirt has been washed.
6 v2. 0
The name of the shirt manufacturer.
e The name of the person who wears the shirt
i' A department budget number assigned to the shirt.
As Figure 3 shows, the characterizing of objech can be
accomplished by attaching a Burn-label to each clothing item
that is be be procssed or delected. The size of the Burn-label and
the system’s non—line-of—sight capabilities allow flexible
placement of the DuraAlabeL The system can then be designed to
remm information about all texfila within A particular area, or
only the items that meet specific requirements.
Intelligent Object Sensing
Figurn 3. Intelligent Object Senslng Appllcatlon
Page 11
DRAFT
Applications
Inventory Assessment
The SCS 5512 and Dun-labels are ideal for portable database
applications involving inventory messment.
For example, a company shipping products to various
distributors across the country may want an inventory of all
items leaving the factory, Information such as model number,
serial number, distributor name and location, and shipping date
may need to be obtained before each product is loaded onto a
truck for delivery to distributors.
Using an 5512 and Burn-label system, the appropriate
information can be programmed into Duns-labels, which are
mounted on the boxes containing the product The 5512 can then
retrieve the information from the Dun—label before the products
load onto delivery trucks. Figure 4 fllustrnts this uppljcatjnn
using an 5512 equipped with two antennas
Flgure 4. Invontory Assessment Appllcation
Page 12
DRAFT
Manufacturing Applications
Manufacturing Applications
Manufacturing environments frequently require information at
various steps in a product’ 5 production cycle. For example, one
step in the manufacturing process may require product
assembly, serial number, and diagnostic information. A later step
may require test results after an object has gone through various
diagnostics, or a count of the number of times an operation has
been performed.
These environments typically use expemive mainframe
computers and costly data communication network to transfer
this information between locations in the manufacturing process.
Using an 5512 and Dara-label system an efficient, cost—effective
portable database solution can be designed to obtain the
necessary information from individual products as they pass
each manufacturing cycle.
In Figure 5, for example, unique production information is
obtained from plastic-framed fax machines at each critical point
in the manufacturing procas, without requiring expensive
mainframe computers and data communication network.
Because the 5512 and Bum-label system allows non-line—of-sigiit
detection, the system can be positioned to accommodate today’ s
complicated fixturing.
As a result. expensm are reduced significantly and inamuacies
resulting from human or system errors are completely
eliminated. The nunual paperwork that typically accompanies
the manufacturing process is also eliminated, streamlining
production.
Page 13
DRAFI'
Applications
Figurv 5. Manufacturing Application
Page 14
DRAFT
HMMILMITHQN
his chapher provides instruclions for installing the 5512 and
Dun-label.
$512 LEDs and Connectors
The 5512 provides the connectors and LEDs described in the
following secfions and shown in Figure 6.
Installation
Figure 6. No Anmnna 3512
(Front and Back Vim)
Page 16
DRAFT
5512 [Jim and Connectors
Front Panel
The 5512 front panel has three LEDs and 4 coaxial RF connectms.
The LEDs are used to imitate power, activity, and RF
transmission. Table 1 describes the meanings of Hie 5512 115135.
Table 1. 8512 LED Meanings
LED Colm- Stir“!
Power Red ON = 5512 is turned an and
ON receiving power from an AC
outlet
Arfivity/ Yellow Flicker = 5512 detects
Error Dun-lube] information.
Constant Flickering with no
Dora-label in the scanning
field = Noisy environment or
possible interference,
multing in diminished
Dnra-label reading.
RF On Green ON = 5512 is transmitting RF
power.
The 5512 {mm panel has four coaxial connectors for connecting
external antennas. Two connectors (left side) are for transmitting
the RF signal to the Dun-label and two connectors (right side)
are for receiving signals from the Dara-label. Note that the 5512
can operate with either one or two pairs of transmit and receive
antennas connected.
Page 17
DRAFl'
Installation
For instructions unconfined-ins antennas in theSS‘lZ, refer to page
21.
$512 LEDs and Connectors
Rear Panel
TheSSerearpanelhns mOn/Ofiswibch, a DC power
connector, an RSI-32 connector and a test connector. The
Orr/Off switch controls power from the power supply to the
scanner.
0 In the ON (up) position, the 5512 is turned on. The red
Power ON LED should go ON, indicating that the 5512 is
receiving power,
0 In the OFF (down) position, the $512 is turned off and not
receiving power, even if connected to a power outlet
The power supply, provided with the 5512, should be plugged
into a wall outlet and into the DC power connector. For more
information, refer to ”Connecting to an AC Outlet" on page 24.
The 9-pin connector is the RS-232 port The RS-232 serial port
connector allows the $512 to communicate with a personal
computer through the PC's serial port For more information on
making this connection, refer in page 21
The 25-pin connector is a test port and should not be used.
Page 19
DRAFT
Installation
3512 Installation Steps
The 5512 inshllafion consists of the following steps:
1. Pomtion the $512 — locace near desired antenna
locations.
2. Connect external antennas— see page 21.
3. Place the antenna for optimum read/write operation —
see page 22.
4. Connect the S512 00 a computer serial port— see page 23.
5. Power-up the $512 -— see page 24.
6. Configure the 5512 — see page 25
7‘ Align the S512 — see page 27.
Page 7.0
DRAFT
5612 [mall-fin“ Step;
Connecting External Antennas
The front panel of 5512 has four coaxial antenna comm“.
Each connector accommodams a single exhemal antenna. Figure
7 shows the external antenna connections m the 5512.
W Thefimr-antrnna 5512 can be used with zitherl ur 4
antennas
Flguro 7. $512 Antenna Conn-ctlons
Page 21
DRAFT
Placing the Antenna
Antenna placement is critical In ensuring that information is
written in and read from Dun—labels accuralely. Observe the
following guidelines when plating the unlenna:
i Locate lire antenna away from metal objects, microwave
ovens, and other devices that may induce radio frequency
interference. In addition, nuke sure there are no metallic
surfaces between. or in releu've proximity to, the 5512
antenna and Dura—lebel. For addih'nnal placement
considerah'ons, refer In "RF Communicafions".
~t~ The 5512 antennas should be placed no more than 5 Inches
from the objects bearing the Dura~labels.
6 The front of the antenna must be free of obstructions.
Otherwise, information may not be written 00 and lead from
Dun-labels accurately.
@ Dun-labels must residt within the scunfieldfm at least 10
milliseconds for information to be written to or rel-rimedjrmn
them.
Page 22
DRAl-‘l'
5512 mumfim Steps
Connecting to a PC Serial Port
The 5512 has a 9-pin female (DB-917) RS-BZ connector that
connects to a serial port connector on an IBM or compatible
personal computer, The serial port an operate up to 19,200
baud.
To make this connection, you need:
‘9 An appropriately configured serial cable.
0 One of the following adapters, if your computer’s serial port
does not have a 9-pin connector:
- A 15-pin to 9~pin adapter, it your computer has a 15~pin
serial port connector.
— A 25-pin to 9—pin adapter, if your computer has a 25—pin
serial port connectorr
These adapters are available from most computer and
electronics stores.
Use the following procedure to connect the 5512 to your
computer’s serial port
1. Attach the male connector on the serial cable to the 9-pin
sen'al oonnector on the S512 rear panel (see Figure 6).
2. Connect the other end of the cable to your computer‘s
serial port. Use an adapter, if appropriate, to make this
connection
Figure 8 shows dug connection with n 5512.
Page 93
DRAFT
Installation
Figure 8. Conn-fling m a Computer Serial Port
Connecting to an Ac Outlet
The following procedure describes how In connect the 5512 to an
AC nutlel.
1. Verify that the OnlOff switch on the S512 rear panel is in
the OFF (down) position (see Figure 6).
2. Connect the power supply to the DC receptacle in the
$512 rear panelr
3. Connect the other end of the power supply to the wall
outlet.
4. Set the 011103 switch to the ON (up) position The Power
ON LED lights.
DRAFT
installation
5. Me the following command and press Enter:
mm
A running series of zeros appear an your computer
screen:
CI
6. Place the supplied Diagnostic Label in from: of the
antenna. Do not place your finger over me Dura-labeL
The Activity/Error LED on the $512 flickers and the
display changes to a running series of zeros and mes:
This indicates that the 5512 is identifying Dun-labels
correctly and is ready for operation.
w If the Activity/Error LED flickns, but a running series qf
zeros and ms do not nppean it indicates a communication
problem between the 5512 and Computer. szcr la page 33 for
lraublzshoating procedures.
7. To exit CHKREAD. press the Esc key.
Page 26
DRAFT
5512 Installation Steps
Aligning the 3512
After verifying that the 5512 is operating properly, use the
following procedure in align the $512. Aligning the 5512 ensure
optimal mad and write performance.
1. At the DOS prompt, type the following command and
press Enter:
mm
A running series of zeros appear on your computer screen.
2. Hold the supplied Diagnos'ix: [Abel within the scanning
area, at the point where you intend to scan.
3. Adjust the position and orientation of the antenna
mounting until the display on your computer screen
changes to:
01
01
01
4. Remove the configuration utility diskette from the floppy
disk drive,
5. To exit CHKREAD, press the Bee key.
This completes the $512 installation procedure.
Page 27
DRAFT
Installation
Installing Dura-Iabels
Dina-labels have a diminutive form factor that allows them to be
installed in areas that cannot accommodate conventional
read/ write tags. in addition, Dara—labels can communicate with
the 5512 without having to be in the ljne—of—sight This unique
combination provides tremendous fleadbih'ty when determining
a location for pladng Dara-labels.
In textile applications, for example, Dina-labels can be inserted
into the front tail of a shirt or the wmfline of pants using a heat
seal patch and a heat press. Because the 5512 and Dun-label
system dos not require h'ne—of—sight scanning, the Dina-label
does not have to be visible to the 8512,
When considering locations for instnlling Dim-labels, make sure
they are within 18 inches of the 5512 antenna for at least 10
mill'ueconds, so data an write to or be read from the Dura-labeL
Avoid locations where metal or water is present, because radio-
frequency communication does not penetrate metal and is
absorbed by water.
Loading Your Appllcatlon
After you install the $12 and Durst-labels according to the
instructions in this chapter, you can load your application and
begin writing Mot-madam to and reading it from the Dun—labels.
Your application will determine the amount of interaction you
have with the 5512 and Dun-labels.
@ If you will be developing ayplicah'nms dm'gned to interface to
the $12 and Bum-label system, refer to the Applicalim
Programming Interface Manual fw programming
infiymtahlm.
Page 28
DRAFT
RF
CONFNNIQQTION
kfl
such as your 5512 and Dun-label system, can be sensitive to
signal interference and signal nflenualionr This chapter
providm fips for optimizing radio-fiequemy (RF)
communications with your 5512 and Dura-labels‘
I] n general, devices that communicace using radio frequencies,
Topics in this chapfier include:
‘P Signal interference — see page 30.
0 Signal attenuation ——see page 31.
0 Optimizing performance— see page 31.
-.¢r
RF Communicatimu
Signal Interference
Signal interferenae is RF signals that interfere with the
information being exchanged between the Dun—label and the
5512. Signal interference can severely diminish the 5512's ability
to write information to and read it from Durst-labels The
Activity/Error LED on the 5512 flickers constantly if the 3512
detects signal interference.
The source of the interfering signals may be:
0 An RF system, such as an RF local-area network or another
5512 and Dura~labe| system, located close to your 5512 and
Dura-label system.
0 Security gets, garage doors, or similar devices that emit RF
signals.
0 Applianca such as microwave ovens.
0 Multiple Dun—labels that reside close ennugh so that both
are located within the scan field at the same time. In this
case, rearrange the mm to read each Dun-label
individually.
Dam—labels with similar orientatiuns, placed within two
inches afench 0th”, will have their read distance diminished
by 4036.
The effects of the first three noise source: are lncnh'md and can
be eliminated by relocating the $512 or its antennas. The effects
of the fourth noise 90m can be waived by placing Dun-labels
a suffident distance from each other.
The 5512 And Dina-label system's communication capabilities
are significantly reduced when the wise level perceived by the
system exceeds the strength of signak received.
Page 30
DRAI-T
Signal Attenuation/Reflections
Signal Attenuation/Reflections
Signal attenuation B the loss of signal strength that occurs
naturally over distances, but which can also be caused by RF
barriers in the signal path.
Examplm of such barriers include:
«- Enclosed locations that have concrete walls, floors, and
ceilings.
0 Metal surfaces surrounding the antenna or Dun-label.
>!' Water or other fluids surrounding the antenna or Dun—label.
Almost every object (furniture, partitions. and people) in the
path of a signal muss some degree of Attenuation. What effects
there are can be minimized by careful antenna placement.
The reflection from metal or metallic surfaces behind the Dura-
label can also affect signal attenuation. In some cases, this may
increase the read dbtance slightly, while inducing intermittent
“dead" spots within the mad field that permit little or no
communication between the 5512 and Dura-lnbel.
Optimizing Performance
While it is not possible to predict how the 5512 and Dun-label
system will perform in any given environment, observing the
following guidelines will help optimize performance in your
mvironments aru'l applications:
4» Carefully plan the placement of the 5512 antenna The
antenna can be extended approximately five feet from the
$512. If your applications require longer distances, move the
5512 be an appropriate location
Page 31
DRAFT
RF Cammllnicalimls
The 5512 antenna should never be removed, altered, or
modified except by an authorized technician. Any
unauthorized antenna modifications can void your warranty.
Consider the environment’ 3 RF characteristia, including
construction materials, office plan (closed or open), and the
presence of windows and ducting. The RF field pattern, and
the reading distance, may be influenced by nearby metal
objects, such as appliances, equipment, metal wall framing,
and wire coat hangers,
Ensure that the $512 antennas are not pointed directly at
fluorescent lighting.
Ensure that objects containing Dora-labels are no more than
18 inches from the antenna and remain in the scan field for at
least 10 milliseconds.
To avoid mutual interference when installing more than one
Dun-label in the same object, allow a sufficient distance
between the Dun-labels. The maximum interference occurs
when Dun-labels within the same object are within 2 inches
of each other and nearly equidistant from the S512 antenna.
Never apply chemicals in the antenna. Certain chemicals,
such as alcohol, may have little or no effect at room
temperature, but may become corrosive at higher
temperatures.
Page 32
DRAFT
TKQMDLEJHQQTHNQ
use in the unlikely event you have a problem with yuul'
T his chapter provides troublshoofing informalion you can
5512 and Dum~label system. Customer Service informalion
and merchandise return imh'uclions are included in this chapter.
Solving Problems
The following table idenlifies $512 and Burs-label problems and
provides suggafiom for resolving the problem,
Tabla 2. Problem Solving
Problem Probable Cause Solution
mum: on TheAC mflakmaymt Plus mum electrical
LED does ml be working. appliance, such as a lump, imo
Lighlwhenyou llmoutlelandlumihmlfflw
turn an due 5512. appliance does not work, plug
01: 5512 into a difizrmt rmIkL
MACuudmmnybe Selmwnlllwlhchmymvide
cmtrolledbynwall ACpowu-lnllwoutle’gotuu
swith. an my not mm by a
switch
The Aslivil'y / You my have a bully Use a Dun—label you an
Error LED dou Dun-lube]. certain is walking.
ml light whzn
youmfismelhfi Thessumybe UletheCHK‘LlNKand
512» faulty. CI-KREAD ulililiu m verily
5512 npezlflm (lee
‘Cunfiguring the 5512' on page
75;
The Antenna cable mly Conhct fl Cummzr Sen—vie
be faulty. (see page 34).
Page 33
DRAFT
Troubleshooting
Problem Probable Cause Solnflon
You mean“. TheS§12maymee vmtych-mupowaonD
ermmesuge rumedm inmlfitis,pm=d|nunuext
when mnfigllring mw. Otlerwise, make m m
the 5512. 5512 15 mm on; if it is.
pcrfnrm the mpg in me first
row of firm table to male sure
the AC man is war-king.
The 3511; mm port Va-liy «11,2351er port
mm w your comm Ifym. me using -
cumputzrmynmbe sexinlpattldapter,ma.kesure
secure. the mpm connections m
secure.
lnformahm The Dmhbel may be Male sure the Dun—label ism
cannnlbewringn untridzoftlrennldng mmlsmhmflw
to or find from area, 5512.
the Dun-label.
The Dun-label may Make rule the Dun—libel is in
havepauedloc thesemm‘ngumfmatlustm
quickly yes! the 5511 mihemnds.
Smunbwe. RFimzrkmrmix See’RF Cumum’cnfimw”
but the Mfivlry/ disrupflng 55124» sectkm far Emotion! an
Error LED Dun-hire] implvving nomunirah’ms.
flickers cummunicafiuu.
constantly.
Contacting Customer Service
If you encounter a problem using your 5512 and Dun-label
system that you cannot resolve, comet Customer Service:
0 Voice number: (619) 465-9196, ext. 225
a~ Fax number: (619) 485-056]
-& Email addm: infoncs—corpxom
Page 34
DRAl-T
Returning Your System
Customer Service Representnfives are available from 8:00 am to
5:30 pm, Pacific Standard Time, Monday through Friday. Please
have the following information mdy before you call Customer
Servrcer
5512 Information:
Computer Information:
Application Software:
Syshem serial number, located on the back
“31155512.
Mndifimtlom made in the 5512 and Dum-
label system.
[mfiwn where the 3512 and Dun-llbelx
are installed.
Computer brand and model.
Procmar speed and Available RAM.
COM Port.
Number m4 type of disk drives and other
rmrhrd peripherals.
Any extension boards in your mpuwr.
MS-DOS and Windows versions
installed.
Memory-residm! nr background
programs mulled
Nlme and version of the rppum-rm
mm installed.
Returning Your System
If SCS Customer Service determines you need to rehu-n your
5512 and Burn-label system for service, the Service
Representative will give you a Return Merchandise
Authorization (RMA). Write this number on the outside of the
box containing the returned system, and on a slip of paper inside
Page 35
DRAFT
Troubleshooting
the box, so your return can be processed quickly.
Return only your 5512, antenna, cable, and adapter. Do not
return accessories, such as the Diagnostic Label or file diskette
containing the 3512 configuration program.
Follow these steps to return your 5512 and «cam-aria [or
service:
1, Carefully pack your 5512 and aocessoria in the original
statieprotected bubble wrap and conning. If you no
langer have the original container, use a protected box.
2_ Use filler material In cover the items in the box.
3, Add a note with the RMA number inside the package.
4_ Write the RMA number and the word FRAGILE on the
outside of the package in large, legible writing.
5 Address the package to:
SCS
10905 Technology Place
San Diego, CA 92127
A’l'l'N: RMA it (imitate your RMA number here)
Page 36
DRAFT
SWEQHFHQQTHQM
This appendix lisls the specification". for the 5512 and Dun-label
system.
8512 Specifications
LEDs: One Power ON LED, one Read
LED, and one Activity/Eliot LED
Onmmunication Method: RS-BZ
Serial transmission tale: Up to 19,200 baud
Connector. One female DB—9 for 115-252
comniunicaticms
Pin assign-ems: Pin 1 - Not used
Pin 2 - Transmit Dah (Input)
Pin 3 - Receive Data (Output)
Pin 4 - Not used
Pin 5 - Ptotecfive Ground
Pin 6 - Not used
Pin 7 - Not used
Pins-Natused
Pin9-Notused
7 ”MM
flue;
Lllnllod Wurmmy
515 warrants ll: Dun-labels lo be free from ddeclsin wm'kmamhip and
mmidLundernnmulusemdservimeaFflodofmnflym daysii-om
rscelpt of pmducu.
SGWmntsibSflZWbefreelmmdefiedninworkmmuhipmdmlmi-h,
undernomulunundszrvimJVr-perindofnfiwwmdayslmmdneol
receipt.
ll 3 product does not operate as wan-mm duking it: applicable wan-my
period,5(Ssh-D,uiitsoprnn,iepuiifl=dzfucfivepmdmmdeliveno
Cusmmer an equivalent product in lephce he defective item All product that
mwphcedslmflbecameflnpmpfltynls‘SJkplmzmpmdudsmybe
mwmemndifimmmewmmiymwmmdifimdpmdunis
the sum as the equivnlmk newly puldiued plod‘lcl
SCSlEurVflthexishthunluzhwamntymplirlnyproductfluthflsbeen
subjected In) any flbnmul electrlal, Marital, ormvimnmenhl abuse.
Dlsclalmlr
rlieinimsiiyomiemflgyfiuldummssuiswenbeluwmmum
permissible humme'xyotuxe guidelines eshblishedby ANSI C95J - wand
all other published exposure mndmiu Am fllemnzwifl! mlyxidh—fisquuty
transmitter, his mndvinblehowmh thembenna, m mm diredflylmmdnu
proldmity (1m elm-foot) alum-cc em: Elm].
Openfiun if my new mum equipment, including die am, my
Interfere mm the iiimimiliiy of “adequately piomd medial devim,
Consult a physlflan or the uuuufaczum d the madiul dzvbe If you hm my
quesfiuns. on.“ elech'onic equipment may akohe subpct lo interference.
Page 40
DRAFT
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