Sivantos BTE001 BTE hearing instrument User Manual English

Sivantos GmbH BTE hearing instrument English

Contents

User Manual English

Motion 13 BT primax
User Guide
2
Content
Welcome    4
Your hearing inruments    5
Inrument type  5
Getting to know your hearing inruments   6
Components and names  7
Controls  9
Settings  10
Batteries    11
Battery size and handling tips  11
Replacing batteries  12
Daily use    13
Turning on and o  13
Inserting and removing the hearing inruments  14
Adjuing the volume  17
Changing the hearing program  17
Further adjuments (optional)   18
Special liening situations    19
On the phone  19
Audio reaming and control with iPhone  20
Airplane mode  20
3
Maintenance and care    21
Hearing inruments  21
Ear pieces and tubes  22
Professional maintenance  26
Further information    27
Safety information  27
Accessories  27
Symbols used in this document  28
Troubleshooting  29
Country-specic information  30
Service and warranty  31
4
Welcome
Thank you for choosing our hearing inruments to
accompany you through everyday life. Like anything new,
it may take you a little time to become familiar with them.
This guide, along with support from your Hearing Care
Professional, will help you underand the advantages
and greater quality of life your hearing inruments oer.
To receive the mo benet from your hearing
inruments, it is recommended that you wear them every
day, all day. This will help you get adjued to them.
CAUTION
It is important to read this user guide and the safety
manual thoroughly and completely. Follow the
safety information to avoid damage or injury.
5
Your hearing inruments
This user guide describes optional features that
your hearing inruments may or may not have.
Ask your Hearing Care Professional to indicate the
features that are valid for your hearing inruments.
Inrument type
Your hearing inruments are BTE (Behind-The-Ear)
models. A tube delivers the sound from the hearing
inrument into the ear. The inruments are not intended
for children under the age of 3 years or persons with a
developmental age of under 3 years.
The wireless functionality enables advanced audiological
features and synchronization between your two hearing
inruments.
Your hearing inruments feature Bluetooth® low energy*
technology allowing for easy and seamless audio
reaming and data exchange with your iPhone**.
* The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc., and any
use of such marks by the legal manufacturer of this product is under licenses. Other
trademarks and trade names are those of their respective owners.
** iPhone is a trademark of Apple Inc., regiered in the U.S. and other countries.
6
Getting to know your hearing inruments 
It is recommended to familiarize yourself with your new
hearing inruments. With the inruments in your hand
try using the controls and note their location on the
inrument. This will make it easier for you to feel and
press the controls while wearing the hearing inruments.
If you have problems pressing the controls of your
hearing inruments while wearing them, you can
use a remote control to control your inruments.
With a dedicated smartphone app you have even
more control options.
7
 Components and names
Your hearing inruments are either attached to an
earhook and a cuom-made ear piece or to a andard
tube (ThinTube) and a andard ear piece (LifeTip).
➏
➊ Ear piece (LifeTip)
➋ Retention rand
(optional)
➌ Tube (ThinTube)
➍ Adapter for ThinTube
➎ Earhook
➏ Microphone openings
➐ Rocker switch (control)
➑ Battery compartment
(on/o switch)
8
You can use andard ear pieces together with a
andard tube or cuom-made ear pieces together with
an earhook and tube.
You can easily exchange the andard ear pieces
and clean the andard tube. Read more in section
"Maintenance and care".
Standard ear pieces / tubes Size
LifeTip open or closed
LifeTip semi-open
LifeTip double
ThinTube
Cuom-made ear pieces
Examples:
9
Controls
With the rocker switch you can, for
example, adju the volume or switch
hearing programs. Your Hearing Care
Professional has programmed your
desired functions to the rocker switch.
Rocker switch function L R
Press briefly:
Program up/down
Volume up/down
Tinnitus therapy signal level up/down
Press for about 2 seconds:
Program up/down
Volume up/down
Tinnitus therapy signal level up/down
Press for more than 3 seconds:
Standby/turn on
Activate/deactivate airplane mode
L = Left, R = Right
You can also use a remote control to change
hearing programs and adju the volume or your
hearing inruments. With our smartphone app you
have even more control options.
10
Settings
Hearing programs
1
2
3
4
5
6
Read more in section "Changing the hearing program".
Features
Power-on delay enables while-free insertion of
hearing inruments.
Read more in section "Turning on and o".
The tinnitus therapy feature generates a sound to
diract you from your tinnitus.
11
Batteries
When the battery is low the sound becomes weaker
or you will hear an alert signal. The battery type will
determine how long you have to replace the battery.
Battery size and handling tips
Ask your Hearing Care Professional for recommended
batteries.
Battery size: 13
● Always use the correct battery size for your hearing
inruments.
● Remove the batteries if you intend not to use the
hearing inruments for several days.
● Always carry spare batteries.
● Remove empty batteries immediately and follow your
local recycling rules for battery disposal.
12
Replacing batteries
Removing the battery:
XOpen the battery compartment.
XUse the magnet ick to pull out the
battery. The magnet ick is available
as an accessory.
Inserting the battery:
XIf the battery has a protective lm, remove it
only when you are ready to use the battery.
XInsert the battery with the "+" symbol
facing up (refer to the picture).
XCarefully close the battery compartment. If you feel
resiance, the battery is not inserted correctly.
Do not attempt to close the battery compartment by
force. It can be damaged.
13
Daily use
Turning on and o
You have the following options to turn your hearing
inruments on or o.
Via battery compartment:
XTurning on: Close the battery compartment.
The default volume and hearing program are set.
XTurning o: Open the battery compartment to the r
catch.
Via rocker switch:
XTurning on or o: Press and hold the rocker switch for
several seconds. Refer to section "Controls" for the
settings of the rocker switch.
After turning on, the previously used volume and
hearing program remain set.
When wearing the hearing inruments, an alert tone can
indicate when an inrument is being turned on or o.
When the power-on delay is activated, the hearing
inruments turn on after a delay of several seconds.
During this time you can insert the hearing inruments
into your ears without experiencing unpleasant feedback
whiling.
The "power-on delay" can be activated by your Hearing
Care Professional.
14
Inserting and removing the hearing inruments
Your hearing inruments have been ne-tuned for your
right and left ear. Colored markers indicate
the side:
● red marker = right ear
● blue marker = left ear
Inserting a hearing inrument:
XHold the tube close to the ear piece.
XCarefully push the ear piece
into the ear canal ➊.
XTwi it slightly until it sits
well.
Open and close your mouth
to avoid accumulation of air
in the ear canal.
XLift the hearing inrument
and slide it over the top of
your ear ➋.
૝
CAUTION
Risk of injury!
XInsert the ear piece carefully and not too deeply
into the ear.
15
● It may be helpful to insert the right hearing
inrument with the right hand and the left
hearing inrument with the left hand.
● If you have problems inserting the ear piece,
use the other hand to gently pull your earlobe
downwards. This opens the ear canal and eases
insertion of the ear piece.
The optional retention rand helps to securely retain the
ear piece in your ear. To position the retention rand:
XBend the retention rand and
position it carefully into the
bottom of the bowl of your ear
(refer to the picture).
16
Removing a hearing inrument:
XLift the hearing inrument
and slide it over the top of
your ear ➊.
XHold the tube close to
the ear piece and pull the
ear piece out carefully ➋.
CAUTION
Risk of injury!
XIn very rare cases the ear piece could remain in
your ear when removing the hearing inrument.
If this happens, have the ear piece removed by
a medical professional.
Clean and dry your hearing inruments after usage.
Read more in section "Maintenance and care".
17
Adjuing the volume
Your hearing inruments automatically adju the volume
to the liening situation.
XIf you prefer manual volume adjument, press the
rocker switch.
Refer to section "Controls" for the setting of the
rocker switch.
An optional signal tone can indicate the volume change.
Once the maximum or minimum volume has been
reached, you may hear an optional signal tone.
Changing the hearing program
Depending on the liening situation, your hearing
inruments automatically adju their sound.
Your hearing inruments may also have several hearing
programs which allow you to change the sound, if
needed. An optional signal tone can indicate the program
change.
XTo change the hearing program, press the
rocker switch.
Refer to section "Controls" for the setting of the
rocker switch. Refer to section "Settings" for a li of
your hearing programs.
18
Further adjuments (optional) 
You can also use the hearing inrument controls to
change other features, for example, the level of the
tinnitus therapy signal.
Refer to section "Controls" for the setting of your controls.
19
 Special liening situations
On the phone
When you are on the phone, hold
the telephone receiver slightly above
your ear. The hearing inrument and
telephone receiver have to be aligned.
Turn the receiver slightly so that the ear
is not completely covered.
Telephone program
You may prefer a certain volume when using the phone.
Ask your Hearing Care Professional to congure a
telephone program.
XSwitch to the telephone program whenever you are on
the phone.
If a telephone program is congured for your hearing
inruments, it is lied in section "Settings".
20
Audio reaming and control with iPhone
Your hearing inruments are Made for iPhone hearing
inruments. This means you can get phone calls and
lien to music from your iPhone directly into your
hearing inruments. And you can control your hearing
inruments with the myControl App.
For more information about compatible iOS devices,
pairing, audio reaming and other useful functions,
contact your Hearing Care Professional.
Airplane mode
In areas where the use of Bluetooth technology is not
allowed (e.g. on some airplanes), you can activate the
airplane mode. This turns Bluetooth in your hearing
inruments o temporarily. The hearing inruments ill
work without Bluetooth, however direct audio reaming
will not be possible and other functions will not be
available.
XTo activate or deactivate the airplane mode, use the
smartphone app or use the controls of your hearing
inruments.
Refer to section "Controls" for more information.
An alert tone indicates when airplane mode is activated
or deactivated.
21
Maintenance and care
To prevent damage it is important that you take care of
your hearing inruments and follow a few basic rules,
which will soon become a part of your daily routine.
 Hearing inruments
 Drying and orage
XDry your hearing inruments overnight.
XAsk your Hearing Care Professional for recommended
drying products.
XFor longer periods of non-use, ore your hearing
inruments with open battery compartment and
batteries removed in a drying syem to avoid the
adverse eects of moiure.
Cleaning
Your hearing inruments have a protective coating.
However, if not cleaned regularly you may damage the
hearing inruments or cause personal injury.
XClean your hearing inruments daily with a soft, dry
tissue.
XNever use running water or immerse the
devices in water.
XNever apply pressure while cleaning.
22
XAsk your Hearing Care Professional for recommended
cleaning products, special care sets, or more
information on how to keep your hearing inruments
in good condition.
Ear pieces and tubes
Cerumen (ear wax) may accumulate on the ear pieces.
This may aect sound quality.
● For hearing inruments with a andard tube
(ThinTube):
Clean the ear pieces daily, clean the tubes as
required.
Exchange the ear pieces and tubes approximately
every three to six months, or sooner if you notice
cracks or other changes.
● For hearing inruments with earhook:
Clean the ear pieces daily.
Ask your Hearing Care Professional to clean the tubes
or to exchange the ear pieces and tubes as needed.
23
 Cleaning ear pieces
XClean the
ear piece upon
removal with
a soft and dry
tissue.
This prevents
cerumen
becoming dry
and hardening.
XNever use running water or immerse the ear piece in
water.
24
 Cleaning andard tubes
Never use running water or immerse the tube in water.
You can clean andard tubes (ThinTube) using a special
cleaning wire. Ask your Hearing Care Professional for
suitable cleaning wires.
XRemove tube and adapter by unscrewing the adapter
from the hearing inrument.
XCarefully insert the cleaning wire into the adapter ➊.
XPush the cleaning wire all the way through the tube ➋.
➋
➊
XWipe away any cerumen or debris that is dislodged.
XCompletely remove the cleaning wire.
XRe-attach tube and adapter to the hearing inrument.
25
 Exchanging andard ear pieces (LifeTip)
XPull o the used ear piece
and plug on the new
ear piece.
 Exchanging andard tubes and adapters
XUnscrew the used tube from the adapter ➊.
XIf necessary, unscrew the used adapter ➋.
➋➊
XScrew on the new adapter and tube.
26
Professional maintenance
Your Hearing Care Professional can perform a thorough
professional cleaning and maintenance.
Cuom-made ear pieces and wax lters should
be exchanged as needed by your Hearing Care
Professional.
Ask your Hearing Care Professional for your individual
recommendation of maintenance intervals and for
support.
27
Further information
Safety information
For more safety information, refer to the safety manual
supplied with the device.
Accessories
You can use the myControl App for convenient remote
control of your hearing inruments. The app also allows
you to deactivate signal tones, to create individual sound
proles and many more functions.
You can also use a remote control.
Consult your Hearing Care Professional for further
information.
28
 Symbols used in this document
Points out a situation that could lead to serious,
moderate, or minor injuries.
Indicates possible property damage.
Advice and tips on how to handle your device
better.
"Made for iPhone" means that an electronic
accessory has been designed to connect specically to
iPhone and has been certied by the developer to meet
Apple performance andards. Apple is not responsible
for the operation of this device or its compliance with
safety and regulatory andards. Please note that the
use of this accessory with iPhone may aect wireless
performance.
29
Troubleshooting
Problem and possible solutions
Sound is weak.
● Increase the volume.
● Replace the empty battery.
● Clean or exchange the tube and the ear piece.
Hearing inrument emits whiling sounds.
● Reinsert the ear piece until it ts securely.
● Decrease the volume.
● Clean or exchange the ear piece.
Sound is diorted.
● Decrease the volume.
● Replace the empty battery.
● Clean or exchange the tube and the ear piece.
Hearing inrument emits signal tones.
● Replace the empty battery.
Hearing inrument does not work.
● Turn the hearing inrument on.
● Gently close battery compartment completely.
● Replace the empty battery.
● Make sure the battery is inserted correctly.
● Power-on delay is active. Wait several seconds
and check again.
Consult your Hearing Care Professional if you encounter
further problems.
30
Country-specic information
USA and Canada
These hearing inruments with wireless functionality are
certied under:
● USA FCC ID: SGI-BTE001
● Canada: 267AB-BTE001
31
Service and warranty
Serial numbers
Left:
Right:
Service dates
1: 4:
2: 5:
3: 6:
Warranty
Date of purchase:
Warranty period in months:
Your Hearing Care Professional
www.signia-hearing.com
0123
Document No. 03268-99T01-7600 EN
Order/Item No. 109 491 80
Master Rev01, 05.2017
© Signia GmbH, 06.2017
Legal Manufacturer
Signia GmbH
Henri-Dunant-Strasse 100
91058 Erlangen
Germany
Phone +49 9131 308 0
Manufactured by Signia GmbH
under Trademark License of Siemens AG.

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