Sleep Number 5000C Universal Remote Control User Manual

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Date Submitted	2018-04-03 00:00:00
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MEMORY FOAM SERIES
BED ASSEMBLY GUIDE
Welcome
to Sleep Number
Congratulations on your purchase of the
Sleep Number® bed. You’ve not only
made a great decision to sleep your very
best, you’ve joined the more than 9 million
well-rested Insiders who are part of our
InnerCircleSM family.
As an Insider, you’ll be the first to know
about our latest innovations and you’ll always
receive special savings on Sleep Number®
beds and bedding. You can even earn
rewards for sharing what you love about your
bed with friends and family.* Simply register
your bed at sleepnumber.com/innercircle to
start receiving all your exclusive benefits.
We believe the best sleep of your life begins
with the Sleep Number® experience, and
we look forward to further individualizing
your comfort. Our Sleep Professionals are
dedicated to your sleep for life.
Sleep well, dream big.
Shelly Ibach, President and CEO
My Sleep Number® setting is 35
* See Owners’ InnerCircleSM Rewards Section for details. SLEEP NUMBER, SELECT COMFORT,
SLEEPIQ and the Double Arrow Design are registered trademarks of Select Comfort Corporation.
What’s Inside
Getting Started
Setting up your new Sleep Number® bed only takes about
an hour and you’ll enjoy the benefits of better sleep for years
to come. You won’t need any tools and, although it’s nice to
have a helper, you can do it by yourself.
Decide where to put your new bed. Make sure there’s an
electric power source nearby to operate your Firmness Control™
system. Assemble your modular base or existing bed frame before
assembling your mattress.
NOTE: If you ordered the Sleep Number® modular base, please
see the Assembling Your Base guide for assembly instructions.
Prepare your bed. To achieve the best comfort and support on
your Sleep Number® mattress, a firm flat surface such as the
Sleep Number® modular base, a solid surface platform bed or
bunkie board is recommended. Assemble your modular base
or existing bed frame before assembling your mattress.
Assembling Your Mattress........................................................... pg 4
Getting Comfortable with Your Sleep Number® Setting........ pg 12
Open all boxes. CAUTION: Immediately dispose of packaging as it
can pose choking or other hazards to small children and pets.
Product Care.................................................................................. pg 14
Frequently Asked Questions....................................................... pg 15
Sleep Number® Bedding Collection ......................................... pg 18
Warranty......................................................................................... pg 20
Welcome to Sleep Number InnerCircle®................................... pg 22
Prepare your memory foam comfort layer. The memory foam
comfort layer should be stored at room temperature for at least four
hours before mattress assembly. Carefully open the foam comfort
layer and set aside. It’ll need at least 30 minutes to fully expand.
WARNING: Read all instructions before use to avoid injury. Improper
use of product can result in serious injury or death. Follow the safety
information in this assembly guide. Keep this assembly guide for
future reference.
Before You Begin
Mattress: What’s Included
Assembling Your Mattress
Carefully check the contents of your mattress boxes.
Make sure you have the correct number of components
for the size of bed you purchased. If you are missing any
items listed to the right, please call 1.800.472.7185 or email
Customer Service at customerservice@selectcomfort.com.
Prepare your memory foam comfort layer.
Open and set aside. It’ll need at least 30 minutes to
fully expand.
Twin ExtraLong/Full
Double*/
Queen
King/
California
King
Mattress Cover
Foam Border Walls
Center Foam Wall
Memory Foam Comfort Layer
Foam Base Pad
Air Chambers
Firmness Control™ System
Corner Locks
4*
m6 mattress only
Individualized Comfort
Our most advanced Sleep Number®
DualAir™ technology allows you to find
your Sleep Number® setting, name your
side of the bed and more — all at the
simple touch of a button.
Remote may vary
Mattress Cover
Foam Border Walls
Center Foam Wall
Air Chambers
Corner Locks
Two long and two short
Assembling Your Mattress
Mattress Components
m6 mattress only
Double beds only
Memory Foam Comfort Layer
Shown as packaged
Foam Base Pad
Shown as packaged
Firmness Control™
System
Remote(s)
Remote may vary
Some texture and surface appearances may vary from those shown.
Assembling Your Mattress
Mattress Cover
• Place the mattress cover on your base or existing bed
platform, making sure openings in the bottom of the
mattress cover are at the head of the bed.
Foam Side Walls
•P
 lace the long border walls along the inside of the mattress
cover, extending the entire length of the bed.
• Make sure that the notches are facing the center of the bed.
• Unzip the mattress cover and set the mattress cover
top aside.
Openings
Head of bed
Head of bed
Inner Cover
•U
 nzip the inner cover zipper located at the head of the bed
(see inset) and set the inner cover panel aside.
Double Beds Only - Corner Lock™ System Assembly
• Place one corner lock in each corner of the mattress cover
bottom.
NOTE: Corner locks must go under the border wrap.
• As you install the foam side and
end walls, be sure the walls meet
inside the corner locks at each
corner. (Double beds use corner
locks in place of notched side walls.)
Foam End Walls
•P
 lace the short border walls at the head and foot,
between the side walls.
•M
 ake sure the foam border walls are connected securely
and squarely.
Foam Base Pad
• Carefully shake out the foam base pad.
• Place the foam base pad in the bottom of the
mattress cover with the smooth side facing down.
•E
 nsure that the zipper is aligned with the top edge of the
foam border walls.
Assembling Your Mattress
NOTE: It is okay if the foam walls bow to the inside of the
bed at this point in the assembly.
Head of bed
Head of bed
Foam pattern varies by bed model.
6
Air Chamber(s)
• Place the air chamber(s) on top of the foam base pad so
the hose connectors face the head of the bed and lie on
the bottom when inflated.
	Firmness Control™ System
Firmness Control™ System for Dual Chamber Beds
• Pass the left Firmness Control™ system hose (marked with a
white band) through the opening on the bottom left side of
the mattress cover.
• Connect the Firmness Control™ system hose to the left air
chamber by pushing together until you hear a click.
Hose
Connectors
• Repeat for the right side of the mattress, using the right
Firmness Control™ system hose (marked with a blue band).
Firmness Control™ System for Single Chamber Beds
• Pass the Firmness Control™ system hose through the opening
on the bottom of the mattress cover.
Head of bed
• Connect the Firmness Control™ system hose to the air
chamber by pushing together until you hear a click.
Right Side
Dual chamber bed shown.
Head of Bed
Left Side
Foam End Wall
Air Chamber
WARNING: Firmness Control™ system has no user serviceable parts.
Do not open.
At the heart of the Sleep Number® bed is our most advanced
DualAir™ technology. Adjustable air chambers and a Firmness
Activate DualAir™ Technology
• Plug your Firmness Control™ system into a working
electrical outlet.
Control™ system allow you to easily find your ideal level of
• Insert two AA batteries (included) into your remote.
comfort and support on each side — your Sleep Number®
• Your remote will turn on simply by picking it up or pressing
any button. Easy-to-
setting. See Remote Quick Start Guide for more details.
Your Remote
at a Glance
My Sleep Number®
Setting Button
Low Battery
Indicator
follow instructions will
guide you through the
next steps.
Assembling Your Mattress
DualAir™ Technology Inside
• Please wait while
your mattress inflates;
this will take a few
minutes. When
complete, you’ll
be prompted to
complete your
bed assembly.
Side Button
Up/Firmer
Down/Softer
Menu/Select
Remote may vary
9
Air Chambers
(Dual Chamber Beds Only)
10
Border Wrap
•E
 nsure that the border wrap
extends over the air chambers
as shown in figure A.
• Insert the center foam wall between the air chambers
(m6 mattress only).
WARNING: To ensure compliance A
with federal and state flammability
requirements, border wrap must be positioned correctly
within the mattress as shown.
• Zip the air chambers together.
11
Inner Cover
• L ay the inner cover panel
on top of the air chamber(s)
and zip the inner cover
closed (figure B).
Head of bed
Head of bed
10
Memory Foam Comfort Layer
13
• Place the memory foam comfort layer on top of the inner
cover panel, ensuring that the white side of the layer is
facing down.
Mattress Cover Top
•T
 o close the mattress cover, place it on the bed with the
zipper pull at the head of the bed.
• Make sure the zipper pin is completely inserted into
the zipper box.
• Align the memory foam comfort layer with the edges of
the bed (the edges of the layer may overhang slightly).
• Zip the top of the mattress cover closed.
Assembling Your Mattress
12
Proper zipper alignment
Head of bed
14
You’re Done!
Head of bed
11
Getting Comfortable with
Your Sleep Number Setting
®
There’s nothing quite like finding your Sleep Number® setting—that moment when your body feels aligned, relaxed and perfectly
supported. Your Sleep Number® remote is designed to easily guide you to your ideal level of firmness, comfort and support.
Begin by lying on the bed in your preferred sleeping position. Press the Side button to choose your side of the bed. Press the Home
button and choose Sleep Number.® Press the Favorites button and choose Find Sleep Number.® Follow the instructions on your
remote to find your favorite Sleep Number® setting. This may take a few minutes.
Give It Time
12
Don’t worry if your bed doesn’t feel “exactly right” at first. Try a
Sleep Number® setting that feels the most comfortable for at least
five nights. Then, evaluate your comfort. Make small adjustments
until you’ve found the setting that feels most comfortable for you.
If you need additional assistance, visit sleepnumber.com and
click on Customer Service or call 1.800.472.7185 to reach a
Customer Service Representative. Our trained Customer Service
Representatives will provide help to improve your comfort.
Right
Wrong
• Neck and back are aligned in the same position as when you are standing
• Body alignment is not straight
• No discomfort at shoulder and hip pressure points
• Your pillow makes your head tilt at an angle from the rest of your body
• You feel the mattress support the small of your back (back sleepers)
or the curve of your side (side sleepers)
• You feel discomfort from pressure at your neck, shoulders, back, hips or legs
Sleep Number® Setting Study
The best part about your Sleep Number® bed is that it’s
adjustable every day, as your comfort needs change.
As you can see in the chart below, Sleep Number® bed
owners find comfort at all settings from 5-100, however
the majority of sleepers find their Sleep Number® setting
between 35 and 50.
Reasons you may wish to adjust the firmness of your bed:
• strained muscles
• back pain
• weight change
• pregnancy
15%
• new sleeping position
Tips for a Great Night’s Sleep
Not getting 8 hours of sleep a night? Don’t despair.
These tips from the experts at Sleep Number can help
you fall asleep more easily and sleep more soundly.
• Keep a regular sleep schedule, even on the weekends.
Percent of people at sleep setting
• sunburn
10%
Getting Comfortable with Your Sleep Number® Setting
Things to Remember
5%
• Avoid TVs, computers, phones and tablets before bedtime.
• Exercise regularly, but not too close to bedtime.
• Eliminate caffeine after noon.
0%
20
40
60
80
100
Sleep Number® setting
13
Product Care
Cleaning Your Mattress
Cleaning Your Remote
Spot clean the cover of your Sleep Number® mattress with
carbonated water. Do not dry clean the mattress cover or
put it in a washing machine. Do not apply stain guard; it may
cause the fabric to turn yellow.
• Wipe the body with a clean cloth dampened with a mild
soap and water solution.
Sleep Number is an industry leader in the use of materials
designed to inhibit the growth of allergens
or microorganisms.
Advanced antimicrobial safeguards are incorporated into
every Sleep Number® bed. Key components of the mattress
have been treated to protect the bed from contaminants
such as mold, mildew and bacteria growth. The unique,
zip-open design of the Sleep Number® bed allows you to
easily open, ventilate or vacuum if you choose.
In rare instances and under the right conditions, mold or
mildew can form inside many types of mattresses, bedding
or upholstered products. Should this condition occur in your
mattress, please contact our Customer Service department
at 1.800.472.7185 so we can work with you to return your bed
to factory-fresh condition.
• Wipe the display screen with a clean, dry, lint-free cloth.
CAUTION: Do not immerse in water or place in dishwasher.
Moving Your
Sleep Number® Bed
• Always disassemble the base. Bag all hardware so that it is
not lost.
• The mattress can be fully inflated, capped off and packaged
in a mattress box for moving.
• If you don’t have a mattress box, double-bag the cover to
prevent stains. Deflate and box the air chamber(s) to prevent
possible damage.
• Pack the Firmness Control™ system in a box with packing
material. Transport with minimal exposure to shock
and vibration.
• Tuck the remote, air chamber caps and instructions in the
box with the Firmness Control™ system to prevent them from
being lost.
14
Mattress FAQs
Q. W
 here are the air chamber caps? And where should
I store them?
A. T
 he caps are in the Firmness Control™ system box. Please store
these in the mattress cover at the head of the bed in case you
should ever need to temporarily cap your air chamber(s).
Q. W
 hat if my foam comfort layer appears to be too small
or irregular?
A. G
 ently shake the layer as you place it in your mattress and it
will recover its full size overnight.
Q. W
 hat if I notice a rubber smell from the air chamber(s)?
A. The odor you may smell is non-toxic and will fade over time.
To minimize the smell, unzip the mattress cover and allow the air
chamber to air out for a few hours. Laying a couple of dryer sheets
on top of the air chamber will also help mask any odor by adding
a fresh scent.
Frequently Asked Questions
Frequently Asked Questions
Q. W
 hat if I feel like I’m rolling toward the edge or toward the
center of the mattress?
A. Although rare, these sensations could potentially be experienced
if one side of the mattress is set quite firm and the other side
quite soft. Call Customer Service at 1.800.472.7185 for a remedy
to this situation if bothersome to you.
15
Firmness Control™ System FAQs
Q. Why does my Sleep Number® setting change?
NOTE: To avoid variations in your Sleep Number® setting or level of
A. Your Sleep Number® setting is based on the combination of body
comfort, make sure that you are lying in your preferred sleep position
when adjusting and checking your Sleep Number® setting.
weight, volume of air in the air chamber and sleep position. Several
factors may contribute to fluctuations in your Sleep Number® setting:
	If you have a dual air chamber bed and suspect only one side of your
		 • Temperature can cause changes in your Sleep Number® setting.
For example, a heated mattress pad will cause the Sleep Number®
setting to increase.
Sleep Number® bed is getting softer:
		 • Inspect the o-ring and connectors for cracking or damage.
		 • Switch the hoses on the air chambers so the left hose (marked with
		 • Barometric pressure related to weather and altitude can cause
a white band) is attached to the right air chamber and the right
your Sleep Number® setting to change.
hose (marked with a blue band) is attached to the left air chamber.
		 • Weight can affect your Sleep Number® setting. The Firmness
You should hear a click when the hose is securely connected to the
Control™ system acts similarly to a scale. More weight means a
air chamber.
higher Sleep Number® setting.
		 • Fill the air chambers to the appropriate Sleep Number® setting(s)
		 • Different sleep positions can affect your Sleep Number setting.
®
for the person sleeping on each side of the bed.
The more concentrated the weight is, the greater chance the
		 • S
 leep on the bed and monitor the feel of the bed’s firmness on
Sleep Number® setting will be higher (e.g., when you lie on your
both sides.
side). When weight is distributed more evenly throughout the
		 • If neither chamber feels softer over time, you may have had a
chamber, it is more likely that the Sleep Number® setting will be
loose connection that was fixed when the hoses were switched.
lower (e.g., when you lie on your back or stomach).
Switch the hoses back to their correct positions and continue to
use the bed as usual.
Q. W
 hat do I do if the Firmness Control™ system doesn’t run?
A. Make sure the power cord is securely plugged into the Firmness Control
™
		 • If an air chamber feels softer after switching hoses, contact Customer
system. Verify that the power cord is plugged into an outlet that has
Service with the results (the issue stayed on the same side of the bed
power and is not connected to a wall switch.
or it moved to the other side after switching hoses).
Q. I feel the mattress is losing air. What should I do?
A. A
 ir loss can be caused by an unsecured hose connection, a defective air
chamber or a defective Firmness Control™ system. First, make sure the
hoses are securely connected to the air chambers. If you do not find any
	If you have a dual air chamber bed and both air chambers are
getting softer or you have a single air chamber bed and feel the air
chamber getting softer:
		• Inspect the o-ring(s) and connector(s) for cracking or damage, then
reconnect the Firmness Control™ system to the air chamber(s).
damaged or loose connections, identify which of the following situations
matches your situation and follow the instructions for remedying your issue.
16
been detected, along with prompts for how to fix it. If the error is still
with suspected air loss to your normal Sleep Number® setting
not resolved, you will be instructed to visit sleepnumber.com/chat or
plus an additional 15 points (e.g., if you sleep at 35, fill to 50).
to call us at 1.800.472.7185.
Over-inflation will compensate for air that may escape in one
of the next steps.
		 • Locate the air chamber caps that came with your bed.*
		 • Disconnect the hose(s) from the air chamber(s) and quickly cap
the chamber(s).
		 • Leave the air chamber(s) capped for a minimum of 48 hours.
		 • If the air chamber(s) become noticeably softer when capped,
contact Customer Service.
		 • If the air chamber(s) hold air, reconnect the hose(s) and continue
using the bed. The air loss issue may have been due to
environmental factors or a connection issue. Contact Customer
Service if the air loss issue returns after reattaching the Firmness
Control™ system.
	*Air chamber caps are typically found at the head of the bed inside
the mattress cover in a small plastic bag. If you cannot find the
caps, they may be available at your nearest Sleep Number®
store. You can also request them by emailing Sleep Number at
CustomerService@selectcomfort.com with your request or by
calling 1.800.472.7185.
Q. Will my bed deflate if there is a power surge or power loss?
A. No, your mattress will maintain its firmness.
Q. H
 ow will I know if there’s a problem, like the chamber isn’t inflating
Remote Control FAQs
Q. How do I capitalize a letter in the middle of my name?
A. S
 elect the letter and press the up/down arrows simultaneously.
Q. How many characters can I use for my name?
A. Eleven.
Frequently Asked Questions
• Lie down in your normal sleep position and fill the air chamber(s)
Q. M
 y remote says there’s an inflation/connectivity error. What should
I do?
A. A
 n error message lets you know an issue has been detected, along
with prompts for how to fix it. If the error is still not resolved, you
will be instructed to visit sleepnumber.com/chat or to call us at
1.800.472.7185.
Q How do I restore the remote’s original settings?
A. T
 o erase all stored information, hold down all three buttons (Up/
Down/Menu)
simultaneously for seven seconds.
Q. Why won’t my remote turn on?
A. Y
 ou may need to replace the batteries. Your remote comes with
two AA batteries that should last about six months with normal use.
If new batteries don’t resolve the issue, please visit
sleepnumber.com/chat or call us at 1.800.472.7185.
or the system isn’t receiving power?
A. T
 he remote is designed to let you know if something isn’t working
like it’s supposed to. An error message will let you know an issue has
17
Warranty
Sleep Number® Mattress Limited Warranty
Select Comfort Corporation (“Sleep Number”) warrants this mattress and/or mattress
base against defects in material or workmanship to the original purchaser for a period of
twenty-five (25) years from the date of original purchase or invoice, whichever is later.
WHAT WE WILL DO: At our option, Sleep Number will repair or replace the warranted
product or part provided that it is returned to us as provided herein. During the first two (2)
warranty years, any covered repairs or replacement parts will be at no cost to you.
Sleep Number reserves the right to substitute products or parts of comparable quality
and value or, where permissible by law, to use or deliver refurbished products or parts in
the repair or replacement of any product or part that does not come into contact with the
sleep surface (e.g., the Firmness Control™ system or the air chambers) under this limited
warranty.
HOW WARRANTY COVERAGE IS CALCULATED: During the following warranty years,
your repair or replacement cost will be calculated by adjusting our then-current prices for
the product or part (or a comparable product or part if the original product or part is no
longer in production) as follows:
Warranty Year
Original Purchaser’s Percent of Product/Part Cost
0-2
No Cost
3-20
20% plus 4% for each completed year from original purchase or invoice date, whichever is later
21-25
96%
WHO THIS WARRANTY PROVIDES COVERAGE TO: Your warranty is non-transferrable
and sale, transfer or disposal of the warranted product or part will void this warranty. For
the purposes of this warranty, an “original purchaser” is an individual who purchases the
product directly from Sleep Number or an authorized reseller for personal, consumer
use and not with the intent to resell the product or use for commercial purposes. This
warranty does not apply to products purchased either with the intent to resell or through
unauthorized resellers including, without limitation, third party websites such as Craigslist,
eBay, or Amazon. If you are not the original purchaser, you take the product “as is” and
with any and all faults.
CLAIMS THIS WARRANTY DOES NOT COVER: Your warranty excludes claims for
conditions arising from normal wear and tear including but not limited to mattress cover
compression, foam compression, discoloration of parts or normal body indentations.
This warranty does not provide coverage for claims related to comfort preference (e.g.,
“The bed feels too hard/soft.”). The warranty does not provide coverage and will become
void if claims are a result of damage caused by tampering with or modifications to any
component including the opening of the Firmness Control™ system or remote control.
Damage caused from laundering or dry-cleaning the product or any part as well as
damage caused by misuse or abuse including but not limited to stains, soil, burns, cuts,
tears or spills or factors other than a product defect are also excluded under and will
void this warranty. Lastly, this warranty does not provide coverage and will become void if
18
damage is caused by acts of nature or relating to forces outside Select Comfort’s control
including but not limited to fire, flood or lightning damage or from damage caused by
power surges. This warranty does not apply to beds sold as floor models or “demos.”
Changes in barometric pressure can impact the feel of your Sleep Number® mattress
and may require you to occasionally adjust your Firmness Control™ system to return to
your preferred Sleep Number® setting. This is normal, is a function of the environment,
and does not reflect any defect in your Sleep Number® mattress or Firmness Control™
system. Consequently, this warranty will not cover claims caused by changes in barometric
pressure.
COSTS THIS WARRANTY DOES NOT COVER: In connection with your warranty claim,
you are responsible for returning the warranted product or part to us. If your claim occurs
during the first two warranty years, we will incur both the cost of shipping the warranted
product or part back to us as well as the cost of our shipment of any repaired or replaced
product or part back to you. If your claim occurs after the first two warranty years, shipping
of products or parts related to your warranty claim will be at your expense in both
directions. In either case, you remain responsible for bringing your authorized return to
your nearest UPS facility or drop-off location. This warranty does not provide coverage for
or the cost associated with the transportation, inspection, removal or installation of any
product or parts except as provided above. The responsibility for the installation of any
product or part replaced under this warranty and any related installation costs are yours
regardless of whether there is any cost to you for the repaired or replaced product or part.
WHAT YOU MUST DO TO KEEP THE WARRANTY IN EFFECT:
KEEP YOUR ORIGINAL RECEIPT. You may be required to provide your original receipt
at the time of any warranty claim.
USE AN APPROPRIATE FOUNDATION. Your Sleep Number® mattress is designed to
work on a firm, solid, non-spring foundation or adjustable bed base that is sufficiently
strong and stable so as being capable of supporting the weight of the mattress and its
occupants. Failure to use an appropriate foundation will void your warranty.
DO NOT REMOVE THE LAW LABEL. Do not remove the law label attached to your
Sleep Number® mattress. This label identifies your mattress as being a genuine
Sleep Number® mattress and may be required to establish warranty coverage.
KEEP THE MATTRESS AND/OR BASE IN A SANITARY CONDITION. This warranty
shall not apply to any product or part found to be in an unreasonably unsanitary
condition. A product is in an unreasonably unsanitary condition if it is so pervasively
soiled that an inspection is unable to be conducted due to the presence of body fluids,
blood borne pathogens, insects or other substances that otherwise suggest that the
product has been subjected to misuse or abuse beyond ordinary wear and tear.
WHAT IS THE WARRANTY ON REPAIRED OR REPLACED PRODUCTS OR PARTS? No
new warranty is provided with any mattress or any component part that is repaired or
replaced under this warranty. The warranty for any replacement mattress or component
part runs from the date of your original purchase or invoice date, whichever is later. Any
mattress or component part that is replaced under this warranty will be required to be
returned to Sleep Number at the time of replacement.
WHAT ARE THE LIMITATIONS ON THIS WARRANTY? Your exclusive remedy, in lieu of all
incidental, special or consequential damages, including for negligence, is limited to repair
or replacement of any product or component deemed to be defective under the terms and
conditions stated in this warranty. SLEEP NUMBER SHALL NOT BE LIABLE IN ANY CASE
FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF
THIS PRODUCT OR ARISING OUT OF ANY BREACH OF THIS WARRANTY EVEN IF IT HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
ARE THERE ANY IMPLIED WARRANTIES? EXCEPT TO THE EXTENT PROHIBITED BY
APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR
A PARTICULAR PURPOSE APPLICABLE TO YOUR SLEEP NUMBER® MATTRESS AND/
OR BASE IS LIMITED IN DURATION TO TWO YEARS. EXCEPT AS OTHERWISE MAY BE
REQUIRED BY LAW, THERE ARE NO OTHER EXPRESSED OR IMPLIED WARRANTIES
OTHER THAN THE WARRANTY DESCRIBED HEREIN. Sleep Number does not make any
warranty and specifically disclaims any warranty that your Sleep Number® mattress and/or
base is suitable for your particular medical condition. No express or implied warranties
are extended to any persons who purchased the product from anyone other than
Sleep Number or its authorized retailers and all such warranties are hereby excluded.
Sleep Number does not authorize any person or entity to create for it any other obligation
or liability in connection with this warranty.
HOW STATE LAW RELATES TO THIS WARRANTY: Some states do not allow the exclusion
or limitation of incidental or consequential damages or limitations on how long an implied
warranty lasts so the foregoing limitations may not apply to you. This warranty gives you
specific legal rights. You may also have other rights. These rights may vary from state
to state.
HOW TO FILE A WARRANTY CLAIM: You must contact our Customer Service department
at the phone number printed on the back cover of your owner’s manual to obtain a Service
Order Number prior to returning any products or parts to us. You may be asked to undertake
certain steps to troubleshoot the product or part for which a claim is being made. These steps
are essential to determining whether your warranty claim is covered and ensuring shipment
of the correct replacement product or part. Products or parts returned to us without a Service
Order Number will be destroyed and no warranty claim will be honored. You may also contact
us by email at customerservice@selectcomfort.com or in writing to:
Sleep Number Customer Service, 9800 59th Avenue North, Minneapolis, MN 55442.
FCC Compliance
The equipment described in this guide has been tested and found compliant with the limits
for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed
to provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can radiate
radio frequency energy and if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference
by one or more of the following measures:
• Reorient or relocate the receiving antenna.
Warranty
WHERE DOES THIS WARRANTY APPLY? Your warranty provides coverage for products
purchased and used in the United States excluding its territories and possessions
(e.g., Guam, Puerto Rico and the Virgin Islands). It is not applicable to claims for products
purchased or used in any other country.
• Increase the separation between the equipment and receiver.
•	Connect the equipment into an outlet on a circuit different from that which the receiver
is connected.
• Consult the dealer or an experienced radio/TV technician for help.
WARNING: Any attempt to make changes or modifications could void the user’s authority
to operate the equipment according to FCC certification.
Important Safety Instructions
•	Your Sleep Number® bed is intended for in-home, non-commercial use only. Any
unintended use voids the limited warranty.
• The remote is not a toy and should be used under adult supervision.
• Do not open the Firmness Control™ system or remote(s) (with the exception of the
battery compartment). The warranty is void if these units are tampered with.
The Firmness Control™ system has no user serviceable parts.
• Keep the Firmness Control™ system and remote(s) away from heat sources such as
radiators, heat registers, etc.
• Firmness Control™ system and remote(s) are not water resistant. Do not use or store near
water — for example, in a wet basement, near an open window, etc.
Replacement Components
In the event that replacement components are required or if you wish to upgrade to newer
components that are not covered in the warranty, you may purchase these items by simply
providing proof of purchase. All component sales are final and carry a 2-Year Limited
Warranty from the purchase date. Product discounts and bedding promotions do not
apply to components. For current pricing and to process a component purchase, call our
Customer Service department at 1.800.472.7185.
19
Sleep Number
®
Bedding Collection
Sleep your best with the Sleep Number®
Bedding Collection. From temperature balancing
innovations to pillows individualized for you,
discover bedding designed to meet your unique
comfort needs.
• DualTemp™ layer and other temperature
balancing innovations
• PillowFit® expertise to find just the right pillow
for you
• Quality sheets designed for luxurious comfort
• Comforters for year-round cozy warmth
Experience PillowFit®
Our Sleep Professionals will use PillowFit®
expertise to find the firmness, fill and fit for you.
Only at a Sleep Number® store.
Too high
20
Too low
A good fit
Assembling Your Mattress
21
Welcome to Sleep Number InnerCircle
®
Congratulations on the purchase of your Sleep Number® bed. As a Sleep Number® bed owner you are now
SM
an Insider, a member of our InnerCircle. Soon you’ll be enjoying all the benefits of a better night’s sleep on
your new Sleep Number® bed.
Enjoy Your Insider Benefits Today
Go to sleepnumber.com/innercircle
With your order number from your receipt, you can unlock your Insider account to access all your InnerCircle benefits online.
You’ll also find pass-along coupons to share with friends and family, and everyone you know who could use a better night’s sleep.
SM
Receive special savings.
Throughout the year, we’ll send you Insider-exclusive offers on beds and bedding.
Earn rewards.
Share what you love about your Sleep Number® bed with friends and family and receive a $100 reward each time someone you’ve
referred buys a bed. When your 10th referral buys a bed, you’ll receive an additional $699! Reward certificates can be used toward a
Sleep Number® bed or for anything in our Bedding Collection.
Be the first to know.
As an Insider, you’ll be the first to know about our latest innovations, from new Sleep Number® beds to bedding solutions
that will improve your sleep.
22
23
Help is just a click or phone call away.
If you ever have questions or need help finding your ideal comfort, please visit us
at sleepnumber.com/chat to chat with a live representative 7 a.m. – 11 p.m.
(Central Standard Time) daily or call 1.800.472.7185
Representatives are available by phone
(Central Standard Time):
Monday-Friday
Saturday
Sunday
8 a.m. – 8 p.m.
8:30 a.m. – 5 p.m.
Closed
120481
9800 59 th Avenue North, Minneapolis, MN 55442
©2016 Select Comfort Corporation
1/16 207338

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