SmartLabs 2477S Wireless Remote Control AC Switch User Manual 2477S Owners Manual
SmartLabs, Inc. Wireless Remote Control AC Switch 2477S Owners Manual
Users Manual
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| Document ID | 1649802 |
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| Document Description | Users Manual |
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| Document Type | User Manual |
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| Filesize | 67.36kB (841962 bits) |
| Date Submitted | 2012-03-06 00:00:00 |
| Date Available | 2012-03-08 00:00:00 |
| Creation Date | 2012-03-06 09:44:08 |
| Producing Software | Acrobat Distiller 9.0.0 (Windows) |
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| Document Title | Microsoft Word - 2477S Owners Manual.doc |
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| Document Author: | jlockyer |
On-Line Owner’s Manual Containing Cautionary FCC & IC Statements March 6, 2012 Wireless Remote Control AC Switch marketed as “SwitchLinc™ On/Off Switch (Dual-Band)” Model: 2477S FCC ID: SBP2477S IC: 5202A-2477S The owner’s manual below may be accessed freely via the Internet with any web browser and supports the PDF format. www.smarthome.com/2477S.html Complies with Section 5 of FCC document 784748 D01 Labeling Part 15 18 Guidelines v07 where cautionary statements in the user manual may be provided over the Internet. SwitchLinc™ On/Off INSTEON® Remote Control Switch (Dual-Band) Owners Manual (#2477Sxx) Page 4 of 39 2477S - Rev: 3/6/2012 9:45 AM Product Requirements Document............................................................................................................. 1 Quick-Start Guide ...................................................................................................................................... 3 What’s in the box? ..................................................................................................................................... 3 Tools Needed ............................................................................................................................................ 3 Installation ................................................................................................................................................. 3 Make SwitchLinc a Responder.................................................................................................................. 3 Owner’s Manual & Tech Support .............................................................................................................. 3 SwitchLinc On/Off – Features & Benefits ................................................................................................. 7 Features .................................................................................................................................................... 7 What’s in the box? ..................................................................................................................................... 7 Installation ................................................................................................................................................... 8 Identifying the Electrical Wires in your Home............................................................................................ 8 Tools Needed ............................................................................................................................................ 8 Installing SwitchLinc (in circuits with 1 Switch) ......................................................................................... 9 Installing SwitchLinc (in circuits with 2 Switches “3-Way Circuit”) .......................................................... 10 sing SwitchLinc......................................................................................................................................... 11 LEDs ........................................................................................................................................................ 11 Using SwitchLinc ..................................................................................................................................... 11 Setup .......................................................................................................................................................... 12 INSTEON Controllers, Responders and Links ........................................................................................ 12 Make SwitchLinc a Responder................................................................................................................ 12 Make SwitchLinc a Controller (Add a Responder) .................................................................................. 12 Groups (keeps devices synchronized) formerly “Cross-Linking”............................................................. 13 Scenes..................................................................................................................................................... 13 Stop SwitchLinc from Responding .......................................................................................................... 14 Stop SwitchLinc from Controlling (Remove a Responder)...................................................................... 14 Add Multiple Responders ........................................................................................................................ 14 Remove Multiple Responders ................................................................................................................. 14 LED Brightness........................................................................................................................................ 15 Error Blinking ........................................................................................................................................... 15 Air Gap (Remove Power) ........................................................................................................................ 15 Factory Reset .......................................................................................................................................... 15 X10 Setup ................................................................................................................................................... 16 Add X10 Address..................................................................................................................................... 16 Remove X10 Address.............................................................................................................................. 16 Other X10 Setup...................................................................................................................................... 16 Changing the Paddle and LED Colors .................................................................................................... 17 Using SwitchLinc as a Phase Bridge....................................................................................................... 18 Blink LED on INSTEON Traffic................................................................................................................ 18 Specifications............................................................................................................................................ 19 Troubleshooting........................................................................................................................................ 21 Certification.............................................................................................................................................. 23 FCC & Industry Canada Compliance Statement..................................................................................... 23 Limited Warranty ..................................................................................................................................... 23 Limitations............................................................................................................................................ 23 Product Requirements.............................................................................................................................. 27 Product Overview .................................................................................................................................... 27 Scope....................................................................................................................................................... 27 Competitive Information........................................................................................................................... 29 Suggested Implementation in HouseLinc................................................................................................ 30 Page 5 of 39 2477S - Rev: 3/6/2012 9:45 AM Firmware Description ............................................................................................................................... 31 INSTEON Commands Supported ........................................................................................................... 31 Standard length common INSTEON commands:................................................................................ 31 Standard length 2011 SwitchLinc 240V Relay INSTEON commands:................................................ 31 Standard length 2011 SwitchLinc 240V Relay INSTEON commands:................................................ 32 Extended length 2011 SwitchLinc 240V Relay INSTEON commands: ............................................... 35 Page 6 of 39 2477S - Rev: 3/6/2012 9:45 AM SwitchLinc On/Off – Features & Benefits Features Controls virtually all load types 17 Amp capacity 1,800 Watt incandescent capacity 100-277VAC capable (can be used to control 277V commercial lighting circuits) 50/60 Hz Auto-switching Dual-color setup LED and beeper for easy setup Status LED provides gentle nightlight when switch is off (can be dimmed or turned off) White LEDs are changeable to green, blue, amber or red with optional kit Responds to commands from X10 controllers and sends X10 commands to X10 devices Wires in like a standard wall switch (does require a neutral connection) Supports SwitchLinc "virtual" 3-way, 4-way circuits White paddle and trim frame is changeable to ivory, almond, black, brown or gray with optional kit 2 year warranty On LED Tap for On Off LED Setup LED Tap for Off Set button (push) Air Gap (pull) What’s in the box? SwitchLinc On/Off (Dual-Band) Four Wire Nuts 2 Screws Quick-Start Guide Page 7 of 39 2477S - Rev: 3/6/2012 9:45 AM Installation CAUTIONS AND WARNINGS Read and understand these instructions before installing and retain them for future reference. This product is intended for installation in accordance with the National Electric Code and local regulations in the United States or the Canadian Electrical Code and local regulations in Canada. Use indoors only. This product is not designed or approved for use on power lines other than single-phase voltages between 100V and 277V, 50/60Hz. Attempting to use this product on nonapproved power lines may have hazardous consequences. Recommended installation practices: Use only indoors or in an outdoor rated box Be sure that you have turned off the circuit breaker or removed the fuse for the circuit you are installing this product into. Installing this product with the power on will expose you to dangerous voltages. The wires connecting SwitchLinc to the incoming power must be protected by a fuse or circuit breaker of 20-amps or less Connect using only copper or copper-clad wire This product may feel warm during operation. The amount of heat generated is within approved limits and poses no hazards. To minimize heat buildup, ensure the area surrounding the rear of this product is as clear of clutter as possible. To reduce the risk of overheating and possible damage to other equipment, do not use this product to control Loads in excess of the specified maximum(s) or, install in locations with electricity specifications which are outside of the product’s specifications. If this device supports dimming, please note that dimming an inductive Load, such as a fan or transformer, could cause damage to the dimmer, the load bearing device, or both. If the manufacturer of the load device does not recommend dimming, use a non-dimming INSTEON on/off switch. USER ASSUMES ALL RISKS ASSOCIATED WITH DIMMING AN INDUCTIVE LOAD. Identifying the Electrical Wires in your Home Line - usually Black, may also be called HOT, LIVE or Power, carries 100 - 277VAC electricity into the wall box Neutral - usually White commonly daisy chained from box to box usually appearing as a White wire bundle Load – usually Black from a separate cable jacket Ground - Bare wire or metal fixture (if grounded) IMPORTANT! Each INSTEON product is assigned a unique INSTEON ID, which is printed on the product’s label. Please take note for future reference If you have any difficulties or questions, consult an electrician. If you are not knowledgeable about, and comfortable with electrical circuitry, you should have a qualified electrician install the product for you. Tools Needed Slotted screwdriver Wire cutter / stripper Page 8 of 39 • • Phillips screwdriver Voltage Meter 2477S - Rev: 3/6/2012 9:45 AM Installing SwitchLinc (in circuits with 1 Switch) 1) 2) 3) 4) 5) 6) 7) Turn off breaker1 supplying power to wall box Remove wallplate and unscrew old switch Gently pull out and disconnect wires from old switch2 Turn breaker back on Check old switch wires with a voltage meter to identify Line and Load Turn breaker back off Connect wires as follows Sequence SwitchLinc Home Wire Commonly Copper Ground Bare, green or green screw White Neutral White bundle in back of box Red Load Black Line 8) Gently place SwitchLinc into wall box with LED bar on left and screw into place 9) Turn breaker back on SwitchLinc LED bar and connected load will turn on 10) Test by tapping SwitchLinc on and off 11) Reinstall the wallplate If multi-gang box, turn off all breakers (or fuses) that could possibly be supplying power to the box If the wires cannot be detached, cut the wires where they enter switch and strip ½” of insulation off ends Page 9 of 39 Rev: 3/6/2012 9:45 AM Installing SwitchLinc (in circuits with 2 Switches “3-Way Circuit”) Circuits with 2 switches are called 3-way circuits. Once installed, see the section “GROUPING” for programming instructions. Notes: - Both switches in 3-way circuits need to be replaced with INSTEON products - INSTEON products do not require travelers. 1) 2) 3) 4) 5) 6) 7) 8) 9) 10) 11) 12) 13) Turn off breaker1 supplying power to both wall boxes Remove wallplates and unscrew old switches Gently pull out and disconnect wires from old switch (each switch will have at least 3)2 Turn breaker back on Check old switch wires with a voltage meter to identify the single wire with 120V (Line) This is box 1 (box 2 will have the Load wire) Turn breaker back off Follow the sequence of steps below for box 1 Sequence SwitchLinc Home Wire Commonly Copper Ground Bare, green or green screw White Neutral White bundle in back of box Red (Cap it) Black Line + Traveler1 Traveler2 (Cap it) Traveler1 can be either of the travelers and will now carry power to box2 Turn breaker back on Check old switch wires in box 2 with a voltage meter to identify the single wire with 120V (Line2) The other wire in the same “sheath” or pipe is Traveler2 Turn breaker back off Follow the sequence of steps below for box 2 Sequence SwitchLinc Home Wire Commonly Copper Ground Bare, green or green screw White Neutral White bundle in back of box Traveler2 (Cap it) The 2nd wire entering box 2 from sheath/pipe containing Line2 Red Final remaining wire from old switch Black Line2 14) Gently place SwitchLinc into wall boxes, orienting unit with LED bar on left and screw into place. 15) Turn breaker back on Both SwitchLincs' LEDs and connected load will turn on3 Only box 2 SwitchLinc will control connected load at this time 16) Add both SwitchLincs to a Group (see Grouping) If multi-gang box, turn off all breakers (or fuses) that could possibly be supplying power to the box If the wires cannot be detached, cut the wires where they enter switch and strip ½” of insulation off ends If connected light doesn’t turn on, try connecting box 2 SwitchLinc Red wire to what was thought to be Traveler 2 (which was previously capped) and capping what was previously connected to Red. Page 10 of 39 Rev: 3/6/2012 9:45 AM 17) Test by tapping SwitchLincs’ paddles Connected load will turn on and off LEDs on both SwitchLincs will remain in synch 18) Reinstall wallplates sing SwitchLinc LEDs Using SwitchLinc On LED Off LED Setup LED Tap for ON Tap for OFF SwitchLinc Paddle Tap Top On Bottom Off Press & hold Double-tap LEDs Brighten Fast on to Responders Top LED on Fast off to Responders Bottom LED on Responders Dim Responders Page 11 of 39 Rev: 3/6/2012 9:45 AM Setup INSTEON Controllers, Responders and Links First, let’s define a few terms. The device initiating an INSTEON message is called a Controller. The device receiving the message is called a Responder The association between the controller and responder is called a Link Link Responder Controller Please note that a link is one way. If you wish to have control “the other way”, simply repeat link setup process “the other way”. Most INSTEON devices can store hundreds of links. Furthermore, a controller can simultaneously control from 1 to hundreds of responders using what are called groups and scenes. Each link can have its own properties (e.g. 50% brightness at a 4 second ramp rate). Make SwitchLinc a Responder Follow the steps below to control SwitchLinc from another INSTEON device. 5) Press & hold controller button until it beeps1 Controller LED will start blinking 6) Tap SwitchLinc on (or off if desired for the link) Controller Load will be on (or off) 7) Press & hold SwitchLinc set button until it double-beeps Controller LED will stop blinking and it will (beep)-(beep)2 8) Test by tapping controller button on and off SwitchLinc will respond appropriately SwitchLinc (Responder) Note: the link just created is one-way, see “Make SwitchLinc a Controller” to add another link to keep the two products in synch. Make SwitchLinc a Controller (Add a Responder) Follow the steps below to control an INSTEON device from SwitchLinc. Press & hold SwitchLinc set button until it beeps SwitchLinc LED will start blinking green 2) Adjust the responder(s) to the “state” you want when scene is activated from SwitchLinc (e.g., 50%, 25% or even OFF)1 3) Press & hold responder set button until it double-beeps (or until its LED/Load flashes) SwitchLinc LED will stop blinking 1) SwitchLinc (Controller) Responder If the controller does not have a beeper, wait until its LED begins blinking Most models If the responder is a multi-Scene device such as a KeypadLinc, tap the Scene button you wish to control until its LED is in the desired Scene state (on or off) Page 12 of 39 Rev: 3/6/2012 9:45 AM Responder LED will stop blinking and it may (Beep)-(Beep) 3 5) Test by tapping SwitchLinc paddle on and off Responder will toggle between the scene on level and off 6) If you wish to add another responder, repeat steps 1-5 or (see Add Multiple Responders) Notes: - The link just created is one-way, see “SwitchLinc a Controller” to add another link to keep the two products in synch. - If you wish the SwitchLinc load to be off when the link is activated (ie for an “all off” scene), turn the load off in step #2. Groups (keeps devices synchronized) formerly “Cross-Linking” Devices in a group share all the same settings (e.g., on-level, ramp rate). This keeps all group members synchronized. Every device in a group is both a controller of, and responder to, all the other devices. The most common example of a group is a 3-way lighting circuit (2 switches). For simplicity, we will assume that the desired group level is on. Example: 3 way circuit with switches “A” and “B” 1) Turn A and B on 2) Press & hold A set button until it beeps (or LED blinks) A status LED will start blinking green 3) Press & hold B set button until it double-beeps (or LED flashes) B will (Beep)-(Beep) A will (Beep)-(Beep) and its LED will stop blinking 4) Press & hold B set button until it beeps (or LED blinks) B LED will start blinking green 5) Press & hold A set button until it double-beeps (or LED flashes) A will (Beep)-(Beep) B will (Beep)-(Beep) and its LED will stop blinking 6) Test the group by controlling the Load from A and then B The load, A LED and B LED will all remain in synch Scenes INSTEON Scenes allow a controller to set the mood by setting multiple responders to desired levels simultaneously. Software is especially helpful in setting up and maintaining scenes, especially larger scenes. Example: Create a scene with a single controller and SwitchLinc as a responder / member 1) Press & hold controller set button until it beeps1 Controller LED will start blinking 2) Tap SwitchLinc on (or off if desired for the link) Load will be on (or off) 3) Press & hold SwitchLinc set button until it double-beeps Controller LED will stop blinking and it will (beep)-(beep)2 4) For each additional scene member a. Adjust device to desired scene state b. Press & hold its set button 5) Tap controller set button Controller LED will stop blinking 6) Test by tapping controller button on and off SwitchLinc and other scene responders will all respond appropriately If either the SwitchLinc or responders LED continues to blink, the addition failed. Tap the device’s Set button until LED stops blinking and try again. If the controller does not have a beeper, wait until its LED begins blinking Most models Page 13 of 39 Rev: 3/6/2012 9:45 AM Stop SwitchLinc from Responding If you no longer want a controller button to control SwitchLinc follow these directions. Note: If you ever wish to un-install SwitchLinc, it is important that you remove all SwitchLinc responder links. Otherwise, controllers will retry commands repetitively, creating network delays. 1) Press & hold controller set button until beep3 LED will start blinking 2) Press & hold controller set button until beep LED will continue blinking 3) Press & hold SwitchLinc set button until double-beep Controller LED will stop blinking 4) Test by tapping controller button on and off SwitchLinc will no longer respond Stop SwitchLinc from Controlling (Remove a Responder) If you no longer want SwitchLinc to control another device (or are removing SwitchLinc) it is important that you follow the instructions below for each responder. 1) Press & hold SwitchLinc set button until beep LED will start blinking green 2) Press & hold SwitchLinc set button until beep LED will start blinking red 3) Press & hold responder set button until double-beep (or LED blinks) SwitchLinc will (Beep)-(Beep) and its LED will stop blinking 4) Test by tapping SwitchLinc on and off Responder will not respond Add Multiple Responders 1) Press & hold SwitchLincs set button until it beeps SwitchLinc status LED will start blinking green 2) Tap SwitchLinc set button SwitchLinc status LED will continue blinking green 3) For each responder you are adding a. Tap on or off or press & hold to adjust to desired responder state b. Press & hold responder set button until it beeps (or LED flashes) SwitchLinc will (Beep)-(Beep) 4) After all responders have been added, tap SwitchLinc set button SwitchLinc LED will stop blinking 5) Test by tapping SwitchLinc on and off a couple of times All the responders added will respond Remove Multiple Responders 1) Press & hold SwitchLinc set button until it beeps SwitchLinc status LED will start blinking green 2) Press & hold SwitchLinc set button again until it beeps again SwitchLinc status LED will start blinking red 3) Tap SwitchLinc set button SwitchLinc status LED will continue blinking red 4) For each responder you are removing a. If multi-button device, tap the responding button b. Press & hold responder set button until it beeps (or LED flashes) For devices without beepers hold until its LED begins blinking (this may take 10+ seconds) Page 14 of 39 Rev: 3/6/2012 9:45 AM 5) Tap SwitchLinc set button SwitchLinc status LED will stop blinking 6) Test by tapping controller button a couple of times All responders removed will not respond LED Brightness 1) Press & hold SwitchLinc set button until it beeps LED will start blinking green 2) Press & hold set button until it beeps again SwitchLinc setup LED will start blinking red 3) Press & hold set button until it beeps a third time SwitchLinc setup LED will stop blinking and turn off SwitchLinc status LED will illuminate at current LED brightness level 4) Use SwitchLinc paddle to adjust LED brightness - Press & hold paddle top to brighten - Press & hold paddle bottom to dim (fully off for dimmest) 5) Once you have reached the desired brightness for the LED, tap set button SwitchLinc status LED will remain at new desired brightness SwitchLinc will (Beep) Error Blinking This setting is adjustable via software or a central controller only. SwitchLinc LED blinks red for a few seconds if one or more responders do not acknowledge a message. Air Gap (Remove Power) To remove all power from SwitchLinc and connected light(s), pull the set button at the bottom of the switch out as far as it will go, about 1/8”. (It might be helpful to use a small screwdriver.) To restore power (being careful to not hold the button in or a factory reset may occur) tap the air gap back into place, until its top is even with the trim frame. Factory Reset Factory Reset clears all user settings from SwitchLinc including INSTEON scenes, X10 addresses, etc. 1) Pull set button out (creating an air gap) 2) Wait 10 seconds 3) Press the set button in as far as you can & hold SwitchLinc will sound a long (Beep) 4) Release set button when beep stops SwitchLinc LED will turn GREEN momentarily, then turn off A few seconds will pass SwitchLinc will (Beep)-(Beep) LED will return to normal brightness Page 15 of 39 Rev: 3/6/2012 9:45 AM X10 Setup SwitchLinc ships with no X10 address assigned. Add X10 Address 1) Press & hold set button until beep LED starts blinking green 2) Send the X10 address 3 times (with or without commands) SwitchLinc will (beep)-(beep) and LED stops blinking 3) Test by sending X10 on and off commands Light / load will turn on and off Remove X10 Address 1) Press & hold set button until beep LED starts blinking green 2) Press & hold set button until beep LED starts blinking red 3) Send the X10 address 3 times (with or without commands) SwitchLinc will (beep)-(beep) and LED stops blinking 4) Test by sending X10 on and off commands SwitchLinc will not respond Other X10 Setup For other X10 setup instructions visit http://www.smarthome.com/insteon-x10-programming.html Page 16 of 39 Rev: 3/6/2012 9:45 AM Changing the Paddle and LED Colors Note: The setup LED uses red and green colors to assist in programming the SwitchLinc. Changing the clear light pipe to a different color will make determining red or green colors difficult. You can remove the LEDs and/or front paddle and trim frame assembly before or after SwitchLinc is installed. During the changeover process, power and load may remain on and operating. There are no dangerous voltages or unsafe areas under the paddle. 1) If SwitchLinc is already installed in the wall, remove the wallplate from the switch junction box 2) Remove the four Phillips screws that hold the paddle assembly to the metal frame 3) Pull the entire paddle straight away from the switch. You may have to wiggle the bottom of the frame to get it free from the set button. Figure 1: Paddle assembly and SwitchLinc body separated 4) Using a flat blade or needle nose pliers, remove the large light pipe as shown in Figure 2. Light pipe will snap out of the frame. Do the same for the small light pipe. Figure 2: Snap out the light pipes with a flat tool 5) Choose which LEDs and/or paddle and trim frame you would like to install into SwitchLinc 6) Orient the new small light pipe with its protrusion facing toward center of the new frame and snap it into place. If placed in backwards or reversed, it will not click into place. Refer to Figure 3. 7) Orient the new large light pipe with side that has the most protrusions facing toward the center of the new frame. Using only finger pressure, snap the light pipe into the frame. Refer to Figure 3. Figure 3: Insert the new light pipes with the protrusions facing the center 8) If both light pipes are installed correctly, they will stick straight out from back of the frame, as shown in Figure 4. If installed incorrectly, they will appear to be tilted as shown in Figure 5. Page 17 of 39 2477S - Rev: 3/6/2012 9:45 AM Figure 4: Installed correctly Figure 5: Installed incorrectly 9) Gently place the paddle assembly back onto front of SwitchLinc. A little force may be necessary to snap the assembly over the set button. Reinstall four screws that you removed in step 2. Using SwitchLinc as a Phase Bridge SwitchLinc automatically bridges the electrical phases in your home (via communications with other DualBand devices on the “other phase”). This is only important if you have powerline only INSTEON products in your home. If you are relying on SwitchLinc to bridge the electrical phases, use the following procedure to confirm bridging: 1) Tap SwitchLinc set button four times quickly SwitchLinc will begin (Beeping) once per second SwitchLinc setup LED will be solid green 2) Check the LED behavior of other Dual-Band devices a. If the “other” Dual-Band device is blinking Green, it is on the other phase Device provides a phase bridge to SwitchLinc b. If the “other” Dual-Band device is blinking Red, it is on the same phase Device does not provide a phase bridge to SwitchLinc (move if/as necessary/possible) c. If the “other” Dual-Band device is not blinking Device not within RF range of SwitchLinc Does not provide a phase bridge to SwitchLinc (move if/as necessary/possible) 1. If the “other” Dual-Band device is exhibiting any other behavior or color, refer to its owners manual 3) Tap SwitchLinc set button SwitchLinc will stop beeping SwitchLinc setup LED will return to steady on Other devices LEDs will stop blinking Blink LED on INSTEON Traffic This feature can be enabled (and subsequently disabled) via compatible software packages and is handy when troubleshooting larger installations. Page 18 of 39 Rev: 3/6/2012 9:45 AM Specifications General Product Name SwitchLinc Relay - INSTEON Remote Control On/Off Switch (Dual-Band) Brand Smarthome Manufacturer Product Number 2477S UPC 813922012378 FCC ID SBP2477S Patent Number 7,345,998 US, International Patents Pending Warranty 2 Years, Limited INSTEON INSTEON ID INSTEON 400 responder groups & 1 controller group Maximum Scene Memberships 400 (Combined controller + responder) Scene Commands Supported as Controller Scene Commands Supported as Responder On Off Fast-On Fast-Off Begin Bright Begin Dim End Bright End Dim On Off Fast-On Fast-Off Software Configurable Yes RF Range > 100’ Open air X10 Support Yes X10 Addresses 256 max, unassigned by default INSTEON Device Category 0x02 INSTEON Device Subcategory 0x2A Mechanical Mounting Standard, single gang wall box Wires Line, Load, Ground – 12 AWG Neutral – 18 AWG Black – Line (Hot) White – Neutral Wires Red – Load Bare Copper - Ground Page 19 of 39 Rev: 3/6/2012 9:45 AM Color White (Color change kits available) Set button Clear Air Gap Set button (when pulled out) Plastic UV Stabilized Polycarbonate Beeper Yes Setup LED 1, Dual Color, Green & Red Status LEDs 9, Dimmable, White (Color change kits available) Dimensions 4.1" H x 1.73" W x 1.73" D Weight 120 grams / 0.26 pounds Operating Environment Indoors Operating Temperature Range 32 - 104 degrees Fahrenheit (0 – 40 degrees Celsius) Operating Humidity Range 0-90% relative humidity, non-condensing Storage conditions 4F to +158F (-20 – 70 degrees Celsius) Electrical Voltage 100-277VAC +/- 10%, Split, Single Phase Frequency 50/60Hz (+/- 5%) Auto Detected at power-up Maximum Load 1,800 Watts (1,700 watts at 100VAC) 17 Amps Load Type(s) Wired-in inductive/transformer, motor or resistive Surge Resistance Up to 500 VAC Retains all settings without power Yes, all saved in Non-volatile EEPROM Standby power consumption < 1 watt Safety Approved ETL (Intertek Testing Services) Certifications FCC, IC Canada Page 20 of 39 Rev: 3/6/2012 9:45 AM Troubleshooting Problem Possible Cause Make sure the circuit breaker is turned on The LED bar on SwitchLinc is not turning on at all and connected load will not turn on SwitchLinc is not getting power The switch I'm replacing only has two wires SwitchLinc needs a NEUTRAL wire in order to operate SwitchLinc unexpectedly turned on Solution Check junction box wires to ensure all connections are tight and no bare wires are exposed Check the light fixture to ensure all connections are tight and no bare wires are exposed Another controller, a timer, or a stray X10 command was received Look in the rear of the junction box for a group of white wires all tied together with a wire nut. Those are the NEUTRAL wires. Connect the NEUTRAL SwitchLinc wire there. Install a power line signal blocker in your home to keep X10 signals from neighboring homes from interfering. Consider not using SwitchLinc in X10 mode If the above doesn't work, perform a factory reset. (see Factory Reset) SwitchLinc responds to scene ONs but not OFFs The connected load is producing electrical noise that is interfering with the reception of power line signal when load is turned on and SwitchLinc is not within RF range Move or add a dual-band product nearer SwitchLinc SwitchLinc responds to scene offs but not ons SwitchLinc is scene responder at OFF Re-add SwitchLinc to scene, while the light is on When I press a button on SwitchLinc, it takes a long time for other INSTEON devices it is controlling to respond You may have removed an INSTEON device that your SwitchLinc is trying to operate. SwitchLinc is retrying the missing INSTEON device. If the INSTEON device is still available, Remove it from SwitchLinc scene as a responder (see Stop SwitchLinc from Responding) SwitchLinc is locked up A surge or excessive noise on the power line may have locked it up Perform a factory reset (see Factory Reset) Pull the set button on SwitchLinc all the way out for 10 seconds to air-gap it, then push it back in until it is flush with the trim frame (don't push it all the way in). If the above doesn't work, perform a factory reset (see Factory Reset) SwitchLinc can turn off my responder, but nothing happens when I send an ON command from SwitchLinc Your responder may be added to the scene in its off state Status LEDS are too bright LEDs set at too bright a level Re-add your responder to a scene in SwitchLinc, while the responding device is on Dim the LEDs (see LED Brightness) The controller may have dropped out of Try Adding SwitchLinc to a scene on the controller Add to a scene mode, or Added to again scene of another device SwitchLinc won’t add to scene as a responder The INSTEON signal may not be getting to the “vicinity” of SwitchLinc Large appliances, such as refrigerators or air conditioners, may be producing electrical noise on the power line Other electrical devices, such as computers, televisions, or power strips, may be absorbing the INSTEON signal Make sure phases are bridged, Add additional INSTEON devices and/or move around existing INSTEON devices Install a power line noise filter (e.g. #1626-10) to filter electrical noise and minimize signal attenuation Remove all unused responders from SwitchLinc scene. If the above doesn’t work, perform a factory reset on the controller SwitchLinc is taking a long time to respond to a controller The controller may be sending commands to a responder that is no longer available, causing delays The load turned on by itself Monitor for recurrence and remove reason if you Another controller, a timer, or stray X10 can determine what it is. If necessary perform a signals could have triggered SwitchLinc factory reset. Page 21 of 39 2477S - Rev: 3/6/2012 9:45 AM SwitchLinc is not receiving signals from X10 controllers SwitchLinc and the controller are on opposite power line phases Install a SignaLinc™ phase coupler to properly bridge the two power line phases The controller is plugged into a power strip. Power line signals can't travel through power filters. Plugging the controller directly into a wall outlet works best. Other modules are loading down the Move the other modules or the controller to another signal outlet If you have tried these solutions, reviewed this Owner’s Manual, and still cannot resolve an issue you are having with SwitchLinc, please call: 800-762-7845 Page 22 of 39 Rev: 3/6/2012 9:45 AM Certification This product has been thoroughly tested by Intertek ETL SEMKO, a nationally recognized independent third-party testing laboratory. The North American ETL Listed mark signifies that the device has been tested to and has met the requirements of a widely recognized consensus of U.S. and Canadian device safety standards, that the manufacturing site has been audited, and that the manufacturer has agreed to a program of quarterly factory follow-up inspections to verify continued conformance. FCC & Industry Canada Compliance Statement This device complies with part 15 of the FCC Rules and Industry Canada license-exempt RSS-210. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference, including interference that may cause undesired operation of the device. Le present appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorise aux deux conditions suivantes: (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radiolectrique subi, mme si le brouillage est susceptible d'en compromettre le fonctionnement. Changes or modifications to this unit voids the user’s authority to operate this product and the manufacturer’s warranty The digital circuitry of this device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15B of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in residential installations. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio and television reception. However, there is no guarantee that interference will not occur in a particular installation. If this device does cause such interference, which can be verified by turning the device off and on, the user is encouraged to eliminate the interference by one or more of the following measures: - Re-orient or relocate the receiving antenna of the device experiencing the interference - Increase the distance between this device and the receiver - Connect the device to an AC outlet on a circuit different from the one that supplies power to the receiver - Consult the dealer or an experienced radio/TV technician WARNING: Changes or modifications to this device not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Limited Warranty Seller warrants to the original consumer purchaser of this product that, for a period of two years from the date of purchase, this product will be free from defects in material and workmanship and will perform in substantial conformity to the description of the product in this Owner’s Manual. This warranty shall not apply to defects or errors caused by misuse or neglect. If the product is found to be defective in material or workmanship, or if the product does not perform as warranted above during the warranty period, Seller will either repair it, replace it, or refund the purchase price, at its option, upon receipt of the product at the address below, postage prepaid, with proof of the date of purchase and an explanation of the defect or error. The repair, replacement, or refund that is provided for above shall be the full extent of Seller’s liability with respect to this product. For repair or replacement during the warranty period, call the INSTEON Support Line at 800-762-7845 with the Model # and Revision # of the device to receive an RMA# and send the product, along with all other required materials to: Smarthome ATTN: Receiving 16542 Millikan Ave. Irvine, CA 92606-5027 Limitations The above warranty is in lieu of and Seller disclaims all other warranties, whether oral or written, express or implied, including any warranty or merchantability or fitness for a particular purpose. Any implied warranty, including any warranty of merchantability or fitness for a particular purpose, which may not be disclaimed or supplanted as provided above shall be limited to the two-year of the express warranty above. No other representation or claim of any nature by any person shall be binding upon Seller or modify the terms of the above warranty and disclaimer. Home automation devices have the risk of failure to operate, incorrect operation, or electrical or mechanical tampering. For optimal use, manually verify the device state. Any home automation device should be viewed as a convenience, but not as a sole method for controlling your home. In no event shall Seller be liable for special, incidental, consequential, or other damages resulting from possession or use of this device, including without limitation damage to property and, to the extent permitted by law, personal injury, even if Seller knew or should have known of the possibility of such damages. Some states do not allow limitations on how long an implied warranty lasts and/or the exclusion or limitation of damages, in which case the above limitations and/or exclusions may not apply to you. You may also have other legal rights that may vary from state to state. PROTECTED UNDER US AND FOREIGN PATENTS (see www.insteon.com) © Copyright 2012 Smarthome, 16542 Millikan Ave., Irvine, CA 92606, 800-762-7845, www.insteon.com Page 23 of 39 Rev: 3/6/2012 9:45 AM
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