Smartbox Assistive Technology RPS-GP12 REMOTE POWER BUTTON with Bluetooth User Manual 1
Smartbox Assistive Technology Limited REMOTE POWER BUTTON with Bluetooth 1
Contents
- 1. user manual_1
- 2. user manual_2
user manual_1
Manual
Created by
Grid Pad Manual (Version 1.0)
English (UK)
Copyright 2018 Smartbox Assistive Technology
thinksmartbox.com
Welcome to Grid Pad, your complete communication
and access solution
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Contents
1. Introducing Grid Pad
1.1 What is included with your Grid Pad
1.2 Grid Pad setup
1.3 Features
2. Quick start guide
2.1 Turning on your Grid Pad
2.2 Creating your user account
2.3 Choosing your grid sets
2.4 Introducing Grid Explorer
2.5 Configuring your access method
3. Using your Grid Pad
3.1 Your Grid Pad desktop
3.2 Power
3.3 The remote power button
3.4 Charging your Grid Pad
3.5 Mounting your Grid Pad
3.6 Audio and speech
3.7 Using headphones and audio feedback
3.8 Screen brightness
3.9 Using another screen with your Grid Pad
3.10 Internet and network settings
3.11 Bluetooth
4. Access
4.1 Switch access
4.2 Pointer access
4.3 Touch access
4.4 Keyboard and mouse access
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4.5 Voice activation and access
4.6 Eye gaze
5. Environment Control
5.1 Introduction to Environment Control
5.2 Transmitters
5.3 Servus Environment Control grid sets
5.4 Infrared controls
5.5 Setting up a radio device
5.6 Connecting a smart phone to your Grid Pad
6. Grid 3
6.1 Introducing Grid 3
6.2 Adding grid sets
6.3 Useful commands to control your Grid Pad from
Grid 3
6.4 Grid 3 accounts
7. Looking after your Grid Pad
7.1 Software updates
7.2 Getting the most out of your battery
7.3 Cleaning and storing your Grid Pad
8. Appendices
8.1 Smartbox support
8.2 Grid Pad specification
8.3 Safety notices
8.4 Statement of compliance
8.5 Battery warnings
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In this section
1.1 What is included with your Grid Pad
1.2 Grid Pad setup
1.3 Features
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Introducing Grid Pad
1
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Grid pad communication aid
Remote power button
Manual
Mounting plates and screwdriver
Power lead
Grid 3 training pack
Cleaning cloth
2x AAA batteries
Optional port labels
Your Grid Pad may also be supplied with an eye gaze unit.
Included Software
Grid 3
If supplied with eye gaze, additional drivers and software will be
pre-installed.
1.1 What is included with your Grid
Pad
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Your Grid Pad can be supplied in one of two ways.
Communication only
This is sometimes known as kiosk mode. In this setup, the Grid Pad
will boot directly into Grid 3 and can be used for communication.
Certain features, such as accessible apps and Windows desktop
are switched off.
Unlocked
When unlocked the Grid Pad gives you full access to the
accessible apps as well as Windows desktop and applications.
Changing your set up
If you would like to change the way your Grid Pad has been set up,
please contact your Grid Pad supplier.
1.2
Grid Pad setup
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1.3 Features
Grid Pad
Touch screen
Front camera 2 x switch ports
USB 3.0
HDMI out
Volume up and
down
Power
Infrared receiver
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Rear camera
Infrared transmitter
Charging port
Headphone /
microphone port
USB 2.0
Mounting plate Desk stand
Speakers
Radio control
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Grid Pad with eye gaze unit
When the Grid Pad is supplied with an eye gaze unit, it comes with
a longer desk stand to accommodate the camera.
The USB 3.0 socket will be used for the camera connection.
Eye gaze camera
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For more information on attaching and removing the eye gaze
unit see section 4.6.
Elongated desk
stand
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In this section
2.1 Turning on your Grid Pad
2.2 Creating your user account
2.3 Choosing your grid sets
2.4 Introducing Grid Explorer
2.5 Configuring your access method
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Quick start guide
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2.1 Turning on your Grid Pad
Before switching on your Grid Pad for the first time, it is best to
plug in the power lead and charge the battery. Press the power
to turn the device on, the LED will light up to signal the device is
starting.
The device will boot into Windows, and Grid 3 will automatically
start.
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Once Grid 3 has loaded, tap Get Started to create your account
and then follow the instructions on the screen.
Grid 3 comes with a selection of voices for you to choose from. You
can adjust the speed and pitch of each voice to suit your needs.
Your Smartbox Account
On the next screen you can create a Smartbox Account. This
enables you to use features such as remote editing and syncing
between devices.
Tip: If you already have a Smartbox account you can log in and
restore your account.
2.2
Creating your user account
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2.3 Choosing your grid sets
A grid set is like an app within Grid 3. Some grid sets may
contain a complete symbol vocabulary for starting out with
communication. Others may be designed for literate users to
communicate as efficiently as possible.
Grid sets are organised into categories. Choose Symbol
communication for grid sets like Super Core, which are ideal
for early AAC users and emerging literacy. Choose Text
communication for grid sets with powerful features for literate
users.
Grid sets from each category you select to your Grid Explorer,
ready for you to explore.
Tip: With your permission Grid 3 can learn the words you use most
often to improve your prediction suggestions. You can change this
in your Privacy settings at any time.
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Grid Explorer is your Grid 3 home screen. From here you can
browse and arrange your grid sets, add new grid sets and access
your settings.
Tapping on a grid set will open it.
To return to Grid Explorer, tap the menu then select Grid Explorer.
2.4
Introducing Grid Explorer
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2.5 Configuring your access
method
You will need to choose the way you want to access your Grid
Pad. There are multiple access methods available to you. See the
relevant sections of this manual for more information on setting
up your chosen access method.
• Touch access
• Switch access
• Pointer access
• Voice access
• Eye gaze access
You will need the suitable hardware to configure your chosen
access method.
Tip: Remember you can use multiple access methods together.
Both Grid 3 and your Grid Pad are designed to be flexible. If you
want to use a head pointer with a switch to activate, you can!
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In this section
3.1 Your Grid Pad desktop
3.2 Power
3.3 The remote power button
3.4 Charging your Grid Pad
3.5 Mounting your Grid Pad
3.6 Audio and speech
3.7 Using headphones and audio feedback
3.8 Screen brightness
3.9 Using another screen with your Grid Pad
3.10 Internet and network settings
3.11 Bluetooth
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Using your Grid Pad
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3.1 Your Grid Pad desktop
User icon Menu
Grid sets
Add grid sets
Share grid sets
Arrange and delete
grid sets
Grid 3 settings
Grid 3 help
options
Remote editing options
Open user screen
Next page
Grid 3 menu
Grid Explorer
Close Grid 3
Maximise Grid 3
Minimise Grid 3
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Start menu
Notifications
Search Taskbar Wi-fi and
internet
Windows audio
settings
Windows desktop
Recycle bin
Desktop
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3.2 Power
The power button is located on the top right of your Grid Pad.
Press the button to switch it on. Your device will boot or wake from
sleep.
Shutting down your Grid Pad
When not in use, it is good practice to shut down your Grid Pad
completely. This will give any automatic updates a chance to be
applied. We also recommend that your device is shut down before
it is stored for transit.
Open the Start menu and tap the power icon. From here you can
select Sleep, Shut down and Restart. Selecting Shut down will
power the device down completely.
It is also possible to turn off your device from within Grid 3, by
using the Turn off computer command. This command can be
added to any grid set. (See the section 6.3 of this manual for more
information about these commands).
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Force shut down
If you press and hold the power button for five seconds, your Grid
Pad will shut down. Please note that this is only recommended in
emergencies, and that any unsaved work will be lost.
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3.3 The remote power button
Your Grid Pad comes supplied with a remote power button. This is
designed to enable anyone to turn on their device either using the
built in button or a separate switch.
Setup
The remote power button will already be paired with your Grid
Pad. To use the remote power button, remove the battery cover
on the back and insert two AAA batteries. If you do not intend
on using the remote power button, or need to store it for a long
period, we recommend that you remove the batteries.
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Using the remote power button
Press the power button once to turn your Grid Pad on or wake it
from sleep.
Press and hold the button for 5 seconds to force the Grid Pad to
shut down. Note you may lose work and unsaved changes!
Attaching an additional switch
The remote power button has a built in 3.5mm jack. You can use
this to attach a compatible switch to turn your Grid Pad on. When
a switch is attached, it will act exactly like the button.
Note: The remote power button is only designed to turn the Grid
Pad on or wake your device from sleep, it cannot be used to
access Grid 3.
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To charge your Grid Pad, plug the power lead into the charging
port on the left side of the device.
A full charge will take up to 8 hours. See section 7.2 for more
information on looking after your battery.
3.4 Charging your Grid Pad
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3.5
Mounting your Grid Pad
Adjustable stand
Your Grid Pad has an adjustable stand that can be folded out, to
position your device on a desk or table comfortably.
Pull the stand from the bottom and adjust the angle to suit you.
When finished, simply push the stand back in.
Using a desk, floor, or wheelchair mount
Your Grid Pad is supplied with both Daessy and Rehadapt
mounting plates, so that you can securely mount and position
your device.
Rehadapt mounting plate Daessy mounting plate
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Changing the mounting plate
To change the mounting plate, lay your Grid Pad with the
screen facing down on a flat surface. To prevent damage to the
screen, place the device on something soft like a towel, cloth
or newspaper. Use the supplied screwdriver to remove the four
screws that secure the mounting plate to your Grid Pad.
Once unscrewed, remove the mounting plate and replace it
with the plate that you require. Use the screws supplied with the
plate to attach it to the device and tighten with the provided
screwdriver. The screws should be firmly attached so they do not
come loose.
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Mounting your Grid Pad on a desk or floor stand
With the correct mounting plate attached, you can fit the Grid
Pad to your wheelchair mount, floor stand or desk stand. As
you attach the device to the stand, be sure to hold the Grid Pad
securely until the head of the stand is firmly docked with the
mounting plate.
For further instructions on positioning see the documentation
provided with your stand.
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3.6 Audio and speech
Your Grid Pad has two main speakers, designed to make your sure
your voice can be heard in any environment.
The device also has a headphone port, which can be used for
personal audio. This is called audio feedback and can help you
navigate Grid 3 by reading out labels, words, and actions while
you communicate.
The audio settings in Grid 3 are found under Settings – Speech.
Speaking
Under Speaking you will find settings for the to the voice projected
from your Grid Pad.
Here you can choose from a selection of voices that are included
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with Grid 3, or available to download.
You can also adjust the pitch, speed, and volume of your voice.
Audio feedback
Under Audio feedback you can choose and adjust the voice that
Grid 3 will use for audio highlights, reading out labels and giving
notifications. This can be completely different from your speaking
voice to help differentiate between spoken and personal audio.
Windows audio settings
The Windows audio settings are found in your Windows taskbar
in the bottom right corner of your screen in the taskbar. You can
get to these settings by right clicking, or pressing and holding the
Speaker icon.
Here you can access the volume mixer, playback devices,
recording devices and sounds. If you are having issues hearing
your audio, it is good to check you haven’t muted one of the sound
channels.
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3.7 Using headphones and audio
feedback
To use headphones with your Grid Pad without disrupting your
speaking voice, connect your headphones to the headphone
port.
Head to Settings – Speech and tap Configure under Audio
feedback. Then select Grid Pad headphones from the drop-down
menu under Speakers.
Sending media audio through headphones
To listen to media such as music and videos privately, attach your
headphones as normal and tap the Speaker icon in your Windows
taskbar. Then select your headphones.
Tip: You can also use Bluetooth headphones or headsets with
your Grid Pad. Once connected, these will be listed when you tap
Configure under the Speakers heading.
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The Grid Pad has a full HD screen that supports a range of
brightness levels, so it is easy to find a setting that suits you. The
brightness of the screen can be adjusted both within Grid 3 and
through your Windows settings.
Brightness command in Grid 3
When using Grid 3, you can adjust the brightness of the screen
using the Brightness command. You can add this command to
your grid sets in edit mode, when you create a cell. These cells
can be set to cycle the brightness, increase or decrease the
brightness of the screen, or set the brightness to a specific value.
Tip: Using these commands you could create a cell that sets
your Grid Pad to ‘night mode’ or a low brightness when you are
watching TV or a movie.
Windows display settings
Open the Start menu and tap the settings cog. The Windows
display settings are found under Settings – System – Display.
From here you can change the brightness, and adjust the size of
Windows icons and menus.
3.8
Screen brightness
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3.9 Using another screen with your
Grid Pad
The HDMI socket enables you to connect your Grid Pad to a
second screen, or even a projector. When you attach the device
to a second screen, the default setting will mirror the screen of
your Grid Pad. To adjust these settings in Windows, open the
settings cog from the Start menu and go to Settings – System –
Display, then scroll down to Multiple displays.
Here you can change the resolution for your Grid Pad and second
screen, and choose to Extend your display. When this is selected,
your desktop will cover both screens and enable you to multi-
task. Note that certain access methods such as eye gaze are not
compatible with extended displays.
Tip: If you are using a second screen, the additional processing
required can have an impact on your device’s battery life.
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Wi-Fi
Your Grid Pad connects to the internet using Wi-Fi. This is
accessible from your Windows taskbar. Tap the Wi-Fi icon to bring
up the list of nearby wireless networks. Select your network and
enter the network password if applicable. You can also choose
whether you want your device to remember this connection.
Tip: Windows has numerous privacy settings surrounding your
internet connection. Be aware of what is visible to other network
users, particularly if you are using a public connection.
Network settings
To view further Network settings, open the settings cog from the
Start menu and go to Settings – Network & Internet. Here you
can view the status of your internet connection, configure how
the Wi-Fi connects to public and open networks, set up a VPN
connection and more.
3.10
Internet and network settings
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3.11 Bluetooth
You can connect many types of Bluetooth device to your Grid Pad
– from headphones and headsets to smart phones, printers, and
access methods.
Bluetooth is switched off by default. Open the settings cog from
the Start menu and go to Settings – Devices to turn on Windows
Bluetooth features. Move the tab to On and your Grid Pad will
start scanning for nearby Bluetooth devices.
You may need to type in a pairing code, depending on the
Bluetooth device you are trying to pair. Refer to the device’s
instructions for more information on how to pair.
Tip: Be aware that even when not in use, having Bluetooth
switched on can have an impact on the battery life of your Grid
Pad.
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In this section
4.1 Switch access
4.2 Pointer access
4.3 Touch access
4.4 Keyboard and mouse access
4.5 Voice activation and access
4.6 Eye gaze
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Access
4
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4.1 Switch access
Grid Pad has two 3.5mm sockets that you can use to connect a
variety of switches to your Grid Pad. There are different options
available to customise how you navigate Grid 3, using one or two
switches.
Connection
To connect a switch to your Grid Pad, plug its 3.5mm jack into one
of the switch sockets on your Grid Pad. (These are labelled S1 and
S2 respectively).
Once connected, open Grid 3 and go to Settings – Access –
Switches. Selecting Connection under Configuration will display a
list of potential switches. Activate your switch and it will highlight
in green.
Tip: You can connect additional switch adapters via USB if you
need more switches.
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Bluetooth switches
To connect a Bluetooth switch to your Grid Pad, follow the pairing
instructions provided with your switch. Make sure you have
Bluetooth enabled on your Grid Pad. You can then configure the
switch as normal.
Switch options
Activation
When your switches are connected to your Grid Pad, you can
decide how they act within Grid 3. You can choose between
Switch Scanning, Switch elimination and Switch joystick.
Open Settings – Access – Switches and select the method you
would like to use from the drop-down box. Tap Activation to
configure your chosen method.
Switch scanning
Switch scanning highlights groups of cells in turn to locate the cell
that you want. This method highlights and scans through the cells
in your grid in a linear fashion.
You can choose to start with rows or columns. Activate your switch
to select the row or column you want, and then scan through that
row or column until you reach the desired cell. Activating your
switch again will then select that cell.
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You can adjust the direction of scanning, the speed, and the way
you want to activate cells. You can also configure highlighting
options and how scanning will work with multiple switches.
Switch elimination
Switch elimination splits your grid into groups of cells, using two
or four switches. This method focuses in on a group of cells every
time you activate a switch, until you reach the cell you want.
You can decide the elimination method, number of switches,
highlighting colours and more. There are further options that
enable additional switches to stop the elimination or go back a
level.
Switch joystick
Switch joystick enables you to use a joystick game controller
(connected via USB or Bluetooth) or a set of switches to select the
cells in your grid. Navigate around a grid set freely and activate
an additional switch to select the cells you desire. You can
personalise highlighting, movement, and activation options.
Switch commands
Switch commands enable you to trigger specific Grid 3 actions
with your switches. Tap the Commands button and select one
of your switches from the Add switch window. Then assign a
command for your switch to trigger when activated. This could
be putting the device to sleep, saying a particular phrase, or
triggering an Environment Control option.
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4.2
Pointer access
Grid 3 supports many pointing devices. These access methods let
you guide the mouse cursor and interact with your Grid Pad.
Follow the instructions provided with your pointing device to
connect it to your Grid Pad. You may need to install additional
drivers and software for the device to work correctly.
Pointer settings are found in Grid 3 under Settings – Access –
Pointer. You can choose how the cursor will activate cells, either
with a click, hold, dwell, or using an additional switch.
You can also choose how you access your device using Computer
Control such as Zoom to move and Click.
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4.3 Touch access
The screen of your Grid Pad is fully touch accessible. You can
access the touch screen settings in Grid 3 under Settings – Access
– Touch. Here you select your highlighting preferences and can
choose how you want to activate cells in Grid 3.
Activate last item touched means that the last place you touch
the screen is the part that will be selected.
Activate first item touched takes the first location touch and
activates once the screen is released.
Touch and hold to activate gives you an adjustable length of time
to press and hold your selection before it activates.
Using your touch screen as a switch
Your entire touch screen can act as a switch using Grid 3. To
set this up go to Settings – Access – Switches and select the
Connection under the Configuration heading. Use the drop-down
menu to select Touch screen.
You can configure your touch screen presses in the same manner
as Switch access.
Using a keyguard
Your Grid Pad supports keyguards to help you make more
accurate selections. Keyguards are usually custom made to fit
your grid sets. (See the instructions provided with your keyguard,
to mount it to your Grid Pad).
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4.4
Keyboard and mouse
You can connect a keyboard and mouse to your Grid Pad using
either the USB ports or via Bluetooth. To use a wired device, simply
plug it in to one of the USB ports found on the side of the Grid
Pad. USB keyboards and mice will automatically be detected in
Windows.
To connect a Bluetooth keyboard or mouse, make sure that
Bluetooth is switched on and follow the pairing instructions
provided with your keyboard or mouse.
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4.5 Voice activation and access
You can use your voice to access Grid 3. This requires an
additional microphone or headset to be connected to your Grid
Pad. We recommend a USB or Bluetooth microphone or headset.
Once configured, voice commands are activated by speaking the
wake-up phrase “Hey Grid 3...” followed by the text on the cell you
desire.
Configuring voice access
The settings to configure voice access are found in Settings –
Access – Voice. From this screen you can select the microphone
you wish to use by tapping the Audio input under Microphone.
Once you have selected your microphone we recommend that you
use the Configure tool, followed by Improve accuracy to read out
several test sentences.
You can set the “Hey Grid 3…” wake-up phrase to anything
you like, and adjust the length of time you need to issue your
commands once the wake-up phrase has been activated.
You can also choose to have a sound after the wake-up phrase
has been activated, and once your selection has been made.
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The Grid Pad camera unit
Your Grid Pad can support eye gaze access. Attach the camera
unit to your Grid Pad to access the device with a range of
cameras.
Attaching the Grid Pad camera unit
The camera module attaches to the bottom of your Grid Pad.
Place the Grid Pad face down on a flat surface, and remove the
desk stand. Use the provided screwdriver to remove the four
screws.
4.6
Eye Gaze
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Position the Grid Pad camera unit to align the screw holes with the
holes on the underside of your Grid Pad.
Attach the Grid Pad camera unit with the two provided screws,
and tighten with the included screwdriver, making sure they are
firmly fixed.
Plug the camera’s USB connection into the USB 3.0 port on the
right side of the Grid Pad. Do not use a USB hub or an extender
cable as this may cause the camera to perform poorly.
Place the longer eye gaze stand where the Grid Pad stand used to
be and use the four screws to firmly fix the stand to the Grid Pad.
Depending on the camera that is inside the camera unit, you may
need to install the appropriate software.
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Setting up your Grid Pad for eye gaze access
It is important to have your Grid Pad set up securely for eye gaze
access. Position the device between 40cm and 75cm from your
eyes, using either the built-in stand or mounted on a stand that
suits you. The best position may vary depending on the camera
you are using. (See the section Mounting your Grid Pad section of
this manual for more information on mounting options).
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Different eye gaze cameras have their own optimal distance.
Ideally the camera should be placed so it is between 50cm and
70cm from your eyes.
Use the Grid 3 eye gaze monitor window to help you find the right
distance and angle. This is found in Settings – Access – Eye Gaze
– Calibration. Some cameras have a live view option, which will
give you a video feed from the camera.
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Calibration
Calibrating the eye gaze camera helps it focus on how your eyes
move around the screen. During a calibration you will be asked to
follow targets around the screen, and the camera will score how
accurate you are in holding your gaze in each location.
In Grid 3 open Settings – Access and select Eye gaze. Use the
drop-down menu to select your camera. Choose Calibration to
bring up the Calibration options.
Using the Calibration options, you can select how your target will
look, the colour of the background, and the number of points to
calibrate. You can also choose between continuous or a stepped
calibration that enables you to tap the screen to progress
between points.
Tap the Calibrate button to begin. You can cancel your
calibration by clicking the cross in the top right. Once complete
you will be given your calibration results. The camera will
remember your calibration, so you do not need to calibrate every
time you use your device. Recalibrating is recommended if there is
a change in environment or positioning.
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Improving your calibration
Once you have completed your first calibration, you can use the
Improve calibration option to focus on any problem areas. This is
a good opportunity to check the position of the device, and your
surroundings for any potential interference such as reflections or
strong daylight.
Calibrating from a grid set
You can start a calibration directly from a grid set with the
Calibration command. Some grid sets have this option already
in the Settings grid. You can also use the Improve calibration
command to focus on any difficult areas.
Configuring your eye gaze options
In Grid 3 you can customise how you want your eye gaze access
to behave. There are camera specific options listed under
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the Camera. This can include smoothing, which evens out the
camera’s response and make moving around the screen easier in
some cases.
Certain cameras support tracking one or both eyes. This can be
useful if tracking both eyes causes issues.
Under Activate you can decide how you want to select cells. You
can choose from dwelling, blinking or pressing a to click.
Dwell to Click
Dwell to click activates a cell after you have rested your gaze
on it for a set time. You can choose how the speed of the dwell
and how you want it to appear. You can also filter out repeat
activations.
Blink to click
Blink to click allows you to highlight cells with your gaze and select
them with a blink of a set duration. Minimum and maximum blink
times can be set to filter out regular blinks.
Press switch to click
Press switch to click allows you to attach an additional switch to
your Grid Pad to activate a cell that has been highlighted with
your gaze. You will need to set up your switch connection under
Settings – Access - Switch.
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Highlighting
You can select the options around the highlighting of cells with
eye gaze. You can also choose to show a dot that represents how
your gaze appear on the screen.
Computer control
Under Computer control you can specify how you would like to
interact with Windows.
Move pointer, no click
Move mouse pointer simply enables you to guide the mouse cursor
around the screen without clicks.
Move pointer, switch to click
With Press switch to click you use the eye gaze camera to move
the pointer around the screen and press your switch to make a
selection. You will need to have connected a switch to your grid
pad and configured it in Settings – Access – Switch.
Move pointer, blink to click
Blink to click uses the eye gaze camera to move the pointer
around the screen and blinks to make your selections. You
can adjust the minimum and maximum blink times to prevent
accidental activations.
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Move pointer, dwell to click
Move the mouse pointer around the screen with your gaze and a
dwell will begin when still.
Dwell to move and click
Dwell to click lets you move the mouse around the screen with your
gaze. When still, the dwell timer will appear. With this option you
will not see the mouse pointer on the screen.
Zoom to move and click
Zoom to click enables you to focus in on a part of the screen
with a slow zoom, so you can pinpoint exactly where you want to
interact with the screen. You can adjust the speed and level of
magnification.
Use your eye gaze system’s mouse control
Some eye gaze cameras have their own software with Computer
control options. You can use this software instead of Grid 3’s
Computer control options.
Other eye gaze cameras
If you want to use the Grid Pad with a camera you already own,
mounting plates are available for a range of popular devices.
Refer to you local dealer and supplied instructions to mount
alternative cameras.
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In this section
5.1 Introduction to Environment Control
5.2 Transmitters
5.3 Servus Environment Control grid sets
5.4 Infrared controls
5.5 Setting up a radio device
5.6 Connecting a smart phone to your
Grid Pad
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Environment control
5
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5.1 Introduction to Environment
Control
Your Grid Pad can control a range of devices to give you more
independence. With infrared technology your Grid Pad can learn
to control your TV, set-top boxes, or other devices around your
home. Your Grid Pad also includes a radio transmitter that can be
used to control lights, doors, windows and more.
Environment Control settings are found in Grid 3 under Settings –
Environment control.
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Your Grid Pad has two built-in transmitters. A GEWA infrared
transmitter and a radio control transmitter can be found on the
rear of the device.
Changing the radio transmitter
Your Grid Pad is supplied with either an EasyWave or Z-Wave
transmitter. If you need to swap the transmitter, you can access
the port by unscrewing the panel on the back of your device.
Disconnect the installed transmitter and replace it with your
chosen transmitter. You may also need to install the appropriate
drivers for your transmitter.
5.2
Transmitters
The infrared transmitter and its broadcast angle
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Grid 3 comes with two ready-made grid sets for Environment
Control: Servus Environment Control and Simple Servus
Environment Control.
Tip: More Environment Control resources are available through
Online Grids. Try using voice activated devices such as Amazon
Alexa to control your home.
5.3 Servus Environment Control grid
sets
Simple Servus environment
Servus environment control
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5.4
Infrared controls
Setting up an infrared remote
The Servus Environment Control grid sets are ready for variety of
devices and appliances. You will need to teach your Grid Pad the
correct infrared codes.
Using Infrared remote files
We keep a list of different IR remote codes for many home
entertainment devices. Before you start setting up your
devices, check the list to see if we have the relevant codes pre-
programmed to save you time. These files are stored as .remote
files. To find our current list of remotes visit:
thinksmartbox.com/ir-remotes
Installing a remote file
To install a .remote file, download the file you need from our
website, close down Grid 3 and open your File Explorer.
Navigate to: Users\Public\Documents\Smartbox\Grid 3\
Environment Control Accessories
Copy the .remote file into this folder and open Grid 3.
In Grid 3 Go to Settings – Environment control and you will now
see the new device listed.
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Setting up an infrared remote manually
To set up a remote manually, open Grid 3 and go to Settings –
Environment control. Under Accessories select Add.
You will see a list of accessories. Select the type you would like to
configure, and you will be taken to the learning screen.
Here you can name your device (useful if you will be using
more than one of the same type), change the icon and most
importantly, learn the actions.
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Select the action you wish to learn, for example Power, then tap
the Learn button on the right side of the window.
The Learn infrared window will appear and you will be asked to
follow the instructions on the screen.
Remember to point your remote directly at the front of your Grid
Pad. You will see the red receiver LED in the top left. When the IR
code is received, this LED will blink once.
Once complete, the action will turn green and you can test it by
tapping Transmit now. Follow these steps for each corresponding
action that appears on your remote, then click OK to save and go
back to the Environment control window.
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Controlling multiple accessories
If you are controlling more than one of the same type of
accessory, you can use auto content cells in your Environment
Control grid sets. If you have a TV in the bedroom and in the living
room for example, you can create two Television auto content
cells to choose which TV you are sending commands to.
Unique infrared commands
If you have an accessory or toy with only a few functions, you can
use the Infrared command to create a cell of a specific action.
When you add the Infrared command you will be taken to the
Learn Infrared window. Follow the instructions on the screen and
click OK to add the command to a cell.
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5.5
Setting up a radio device
To use an EasyWave or Z-Wave radio device, you must first pair
it with your Grid Pad and then configure how it behaves. In the
following example we are using an EasyWave socket, however the
same instructions apply for Z-Wave devices.
Pairing an EasyWave socket
Go to Settings – Environment control and select Transmitters.
Highlight EasyWave and tap Configure.
You will need to assign a button to the socket. Select one of the
buttons from the menu and click Rename. This will be helpful if you
are going to be using more than one socket. Give the button a
recognisable name and tap enter.
Plug your EasyWave socket into a mains socket and press the
button once to enter training mode. The LED will flash in a steady
pattern.
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In Grid 3 highlight your newly named button and select Transmit A.
On your EasyWave socket, press the button three times. This will
return the device to operating mode. You can tap now Transmit A
to toggle the switch on and Transmit B to switch it off.
Adding the paired socket to an accessory
Once your socket has been paired, you can assign it to an
accessory and use it in the Servus Environment Control grid sets.
In Settings – Environment control, tap Add under Accessories.
From the Add accessory window select Socket and tap Next.
You can now give the accessory a name. This is useful if you are
using more than one at the same time. In this example, the socket
is controlling a desk fan.
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Under actions, select On and choose the name of your button
from the drop-down menu (Desk fan A for example). Next select
the Off action and assign this to the name of your button followed
by the letter B. Tap OK to save your settings and return to the
Environment control window.
Your socket will now be listed under accessories and will be ready
to use in your Servus Environment Control grid set. To test it, you
can use the Fan grid to toggle the socket on and off.
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5.6
Your Grid Pad can connect to an Android smartphone, enabling
you to send and receive text messages and phone calls. Note
that while this is an option on many Android smartphones, there
are several models that do not support the necessary Remote
Phone app. Check with your local Smartbox dealer for advice
on compatible models. You will also need to licence the Remote
Phone software.
Before purchasing any licenses, we recommend that you test the
phone setup with a free trial version to ensure that your phone,
Grid Pad and Grid 3 are all working together correctly.
Please note the Remote Phone software and app are not
Smartbox software and is maintained by JustRemotePhone.
Installing the Remote Phone application
On Desktop
You can install the Remote Phone desktop app from the Support
folder on your Grid Pad. Open the Start menu and select Support
Documents. Run the CallCentre.exe installer. Once complete, the
software will open and will be ready to pair with your phone.
Tip: You can also download the latest version of the Remote
Phone desktop application from justremotephone.com
On your smartphone
You will also need to install the Remote Phone app on your
phone. To find the app, open your internet browser and go to
Connecting a smartphone to
your Grid Pad
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justremotephone.com. There are two versions of the app, a full
paid for version and a 15-day free trial. Before purchasing the
full version, we recommend that you download the trial version
to ensure that your phone is compatible with the software. Your
phone must have Bluetooth turned on to use the Remote Phone
application.
Setting up Grid 3
Make sure CallCenter is running on your Grid Pad. In Grid 3
open Settings – Phone. At this point Grid 3 will request access to
CallCenter. Tick the ‘remember answer’ box in the pop-up window
and tap Grant.
Now you can use the mobile functions in an SMS or phone grid
set, such as Fast Talker 3.
Fast Talker 3
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In this section
6.1 Introducing Grid 3
6.2 Adding grid sets
6.3 Useful commands to control your Grid
Pad from Grid 3
6.4 Grid 3 accounts
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Grid 3
6
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6.1 Introducing Grid 3
Grid 3 is installed and ready to use on your Grid Pad. This
complete AAC software package is designed to help you
communicate and connect with the world around you. Everything
in Grid 3 can be tailored to suit you and how you want to access
your Grid Pad.
Launching Grid 3 on Start-up
Grid 3 is set to open automatically when you start your Grid Pad.
You can turn this setting off by opening Grid 3 and navigating
to Settings – Computer and switching off the Launch Grid 3 with
Windows toggle.
You can also change which grid sets are opened when Grid 3
launches. Your grid sets will be lifted in the drop-down box under
start up.
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To add a grid set to your Grid Explorer (the home screen of Grid 3),
tap the menu and select Add grid set.
Explore the different categories to choose your grid sets. Each
grid set has a description to help you find the right one for your
needs. Some categories contain groups of related grid sets within
a folder. Once you have selected your grid set, you will see the
full description, as well as any alternative versions, with different
symbol sets or access options.
New grid sets
To create a grid set from scratch select New from the Add grid
set window. From here you can use Grid 3’s editing tools to create
whatever you need.
6.2
Adding grid sets
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Online Grids
Online Grids service enables you to share grid sets and download
them to your Grid Pad. Selecting Online Grids from the Add
Grid set window you can search and browse shared grids from
Smartbox and other users.
Editing grid sets
Grid 3 comes with a complete set of tools designed to make
editing and creating grids simple. Opening edit mode will enable
you to make changes to the grid set you are currently using. You
can add and remove cells, rows, columns, commands and more.
You can get to edit mode by tapping Menu - Edit, or by pressing
F11 on a connected keyboard.
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For more information on editing grid sets, see the Grid 3 training
materials supplied with your Grid Pad.
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6.3 Useful commands to control
your Grid Pad from Grid 3
These commands can be added to cells in your grid sets to
control various functions of your Grid Pad directly from Grid 3.
Turn off computer
Sleep screen
Battery
Battery percentage
Grid Explorer
Brightness
Rest cell
Calibrate
Shuts down the Grid Pad including all open
programs
Switches off your Grid Pad’s screen. Unlike
the Standby computer command, you can
use your access method to switch the screen
back on
Displays a cell with the remaining battery life
as an icon
Displays a cell with the remaining battery life
as a percentage
Take you back to Grid Explorer to choose
another grid set
Cycle through several brightness levels
Deactivate every cell in your grid set, except
the Rest cell. This can be used to give you a
break when using eye gaze or head pointer
access and prevents unwanted activations
Starts a new eye gaze calibration
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On the Settings - Accounts screen you can manage which
accounts are connected to Grid 3. You can connect your Email,
Smartbox account, Dropbox and any Remote editors who have
access to your grid sets.
Email
Grid 3 can connect directly to Outlook, Hotmail, Gmail and Yahoo
accounts with your username and password. You can also use
POP3/SMTP to connect to other email providers.
Smartbox Account
Your Smartbox account gives you access to Remote Editing,
backs up your grid sets in Dropbox, and enables you to share
your grid sets via Online Grids. Simply sign in with your email and
password or create a new account from within Grid 3.
Dropbox
Connecting Grid 3 to Dropbox enables you to backup your grid
sets and sync between devices. Connecting to Dropbox lets
remote editors connect to Grid 3 to modify your grid sets from
other devices.
Remote editors
From the accounts window you can also list other Smartbox
accounts that can remotely edit the grid sets on your device.
6.4
Grid 3 Accounts
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In this section
7.1 Software updates
7.2 Getting the most out of your battery
7.3 Cleaning and storing your Grid Pad
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Looking after your Grid
Pad
7
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7.1 Software updates
Grid 3 updates
Grid 3 is frequently updated with new features and support for
new access methods. If an internet connection is available, Grid 3
will automatically scan for any updates. If an update is available a
notification will appear in the top right corner of Grid 3.
Tap the notification icon to open Smartbox update and install the
latest version of Grid 3.
To turn off automatic updates, navigate to Settings – Computer
and turn off the Check for updates toggle.
Tip: You can opt in for early access to updates in Grid 3 under
Settings – Computer. An early access release could have new
features for you to try, but be aware that these are subject to
change and may be untested with your device.
Smartbox update
You will find the Smartbox update software in your Start menu by
default. Open the program and click Next to begin an automated
internet update for all Smartbox software installed on your device.
Your Grid Pad will need to be connected to the internet to check
for any updates.
Windows updates
Windows update settings are found under Settings – Update
& security from your Start menu. On this screen you will see
the status of any pending updates. You can choose to switch
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off automatic updates. Note that this does not stop Microsoft
delivering security updates.
Microsoft will roll out larger Windows updates roughly once a year.
At Smartbox we will test these internally before we advise when
the update is ready for Grid Pad.
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7.2 Getting the most out of your
battery
Grid Pad has a large battery, designed to last all day.
Estimated battery life
We stress test our batteries in a range of situations, from
conservative to intensive usage. For more information on how we
test our batteries visit:
thinksmartbox.com/battery-life
Your Grid Pad will last for approximately 15 hours, or 10 hours when
using eye gaze as your access method.
Viewing your remaining battery life
You can add the Battery command to a cell in your grid set to view
your remaining battery life from within Grid 3. In Windows you will
need to tap the battery icon in the taskbar at the bottom of your
screen to see how much battery life you have remaining.
Making the most of your battery
There are a number of features to help you keep talking even
longer.
Sleep screen
You may wish to take some time away from your device, or turn
off the screen to watch TV for example. Sleep screen enables you
to turn the Grid Pad screen off when you choose, and wake it up
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again using your chosen access method.
Once activated, the Sleep screen command will power down the
screen, without shutting the device down entirely. To reactivate
the screen, you will need to activate your access method again.
If you are using eye gaze, gazing at the centre of the screen will
reawaken your device.
You can customise your Sleep screen settings by going to
Settings – Computer. Here you can turn on automatic dimming,
the length of time before the screen automatically turns off and
the dwell time to wake with eye gaze.
Brightness commands
Use the Set brightness commands in Grid 3 to increase or
decrease the brightness of the screen. If you are looking to
conserve battery, having the brightness set to low can help.
Smartbox recommends the brightness of the screen be set to
70%.
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7.3 Cleaning and storing your Grid
Pad
Cleaning your device
The front glass of your Grid Pad can be cleaned using a microfibre
cloth. Your Grid Pad should be cleaned regularly with an
antibacterial wipe. You can also use alcohol-based wipes to clean
both the screen and the outer case of the Grid Pad.
Do not use spray cleaning fluid, gel, or polish directly onto your
Grid Pad, or immerse the device in water.
Storing your Grid Pad
When not in use, your Grid Pad should be stored safely. Do not rest
or press hard objects against the screen. Disconnect any devices
plugged into the ports of the Grid Pad, including USB ports, switch
ports and the power lead.
Storing the remote power button
When packing away your Grid Pad, we recommend removing the
AAA batteries from the remote power button and disconnecting
any switches.
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In this section
8.1 Smartbox support
8.2 Grid Pad specification
8.3 Safety notices
8.4 Statement of compliance
8.5 Battery warnings
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Appendices
8
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8.1 Smartbox support
Online support
The Smartbox team is here to help you make the most of your Grid
Pad and Grid 3. You can raise a support ticket over email, use our
online chat box or search our knowledge base of support articles.
thinksmartbox.com/smart-support
Online chat
Online chat support is available from our website. Opening hours
are listed in the chat window.
Tip: You can also access our Online Chat directly from your
Windows Start menu.
Remote support in Grid 3
Our support team can use a remote connection to deliver hands
on support over an internet connection. If you are asked to create
a remote support session you can do this directly in Grid 3. Go to
Menu – Help and select Remote Support.
Knowledge Base
Our Smartbox Knowledge base is full of tips, guides and
troubleshooting tools to help you get the most from your Grid Pad
and Grid 3.
thinksmartbox.com/knowledge-base
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Other support
You can reach our UK support team between 9am – 5:30pm (5pm
Friday) by phone:
+44 (0) 1684 578868
If your Grid Pad was supplied outside of the UK, please contact
your local Smartbox Partner. You can find our list of international
partners at:
thinksmartbox.com/where-to-buy
Facebook community
Our Facebook Community is a great way to get in touch and keep
up with the latest news. This group of Smartbox users is growing
everyday and is the perfect place to ask for advice, share ideas
and find inspiration.
If you have any questions, our network of assistive technology
specialists, Smartbox Users, parents, carers and therapists will be
on hand to help you out.
thinksmartbox.com/facebook
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8.2 Grid Pad specification
Device
Processor: Intel Core i5-7Y54, 4mb cache, up to
3.20GHz
RAM: 8GB DDR3
Hard disk drive: SSID SATA III, 128GB
Operating System: Windows 10 Pro
Display: 12.5 inch 1920 x 1080 with anti glare
Access
2 x 3.5mm switch ports
3.5mm Headphone / microphone combo port
1 x USB 2.0 port
1 x USB 3.0 port
Eye Gaze
Optional Grid Pad Eye Gaze Camera (sold separately)
Environment control
GEWA Infrared
EasyWave or Z-Wave radio
Mounting
Built-in stand
Mounting plate (Daessy and Rehadapt)
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Connectivity
Dual band wireless AC 8265
Bluetooth 4.2 LE
Other information
Front camera: 2mp
Rear camera: 5mp
Battery life: 15 hours
Battery life with eye gaze: 10 hours
Charge time: 8 hours
Dimensions: 335 x 223 x 45mm
Weight: 2.7Kg
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8.3 Safety notices
Your Grid Pad is not to be used as a life supporting device in case
of loss of function due to power loss or technical issues.
IP rating
The front screen of your Grid Pad is rated IP54.8
Drop test
Grid Pads have been drop tested to a distance of one metre. Note
that this does not include any attached accessories.
Water and other liquids
The front of your Grid Pad can withstand light rain and splashes.
Avoid allowing water on the back on the device. Do not immerse
your Grid Pad in liquids.
Avoiding hearing damage
Using headphones and speakers at high volume can cause
permanent hearing loss. Always keep the volume of a device at a
safe level.
Power supply and batteries
Your Grid Pad contains a rechargeable lithium ion battery. Over
time the performance of the battery will degrade. The usage time
for a Grid Pad after a full charge can become shorter over time.
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For optimal performance, your Grid Pad should not be charged
at extreme temperatures of below 0°C or above 45°C. At these
temperatures your battery will charge slowly or not at all.
Do not expose your Grid Pad to fire or temperatures above 90°C
as these conditions can cause the battery to malfunction, ignite
or explode. Please take care when storing your Grid Pad.
Only charge your Grid Pad with the supplied power lead. Using
unofficial power supplies may cause severe damage to your
Grid Pad and cause fire. If your Grid Pad’s power lead is lost or
damaged, contact your supplier.
Your Grid Pad is not a user serviceable device. Beyond the
instructions in this manual, do not open the casing of your Grid
Pad or its power lead as this can cause damage to the device
and yourself.
When your Grid Pad’s battery is depleted, and the device is
not connected to a power source, the device will automatically
shut down to avoid damaging the battery and hardware. The
operating system will attempt to do this as safely as possible,
however it is recommended to attach the power lead before your
Grid Pad shuts down.
The battery that powers your Grid Pad is subject to regulations,
check with your postal service or courier before shipping to ensure
safe delivery of your device.
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Traveling with your Grid Pad
When traveling, ensure your Grid Pad is sufficiently protected from
knocks and bumps.
There are strict regulations for lithium ion batteries on airplanes.
Different airlines have differing rules, so it is recommended to
contact your airline before you travel. More information can be
found here:
caa.co.uk/passengers/before-you-fly/baggage/items-that-are-
allowed-in-baggage
Temperature
If used in hot temperatures or direct sunlight, your Grid Pad may
reach temperatures that can trigger an automatic shut down. This
is a safety feature to prevent lasting damage to the device. If this
occurs, please wait until your device has cooled before restarting.
Do not block the vents.
Ensure that your device is shut down before storing or placing into
a bag.
Mounting
Follow the instructions for both your Grid Pad and your stand
when mounting the Grid Pad. While we have taken every
precaution to make this is an easy and safe process, it is up to you
to ensure the device is mounted safely.
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Emergencies
Your Grid Pad should not be your only way of making an
emergency call or raising an alarm.
Safety
If damaged, small parts may detach from your Grid Pad.
These can present a choking hazard. Young children should be
supervised when using the device.
Epilepsy warning
Some people with photosensitive epilepsy are susceptible to
seizures when exposed to certain lights or light patterns. If you
feel odd or nauseous when in front of your Grid Pad, particularly
if you are using it with an eye gaze camera, move away from the
device and consult a medical professional.
Eye gaze safety
Prolonged use of an eye tracking device may strain eye muscles.
Take frequent breaks and rest if eye fatigue is noticed.
Disposing of the Grid Pad
Your Grid Pad should be disposed of in accordance to local
regulations for the disposal of electrical and electronic
equipment.
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Warranty
Your Grid Pad is covered under the standard 2-year warranty from
the time of purchase.
Repairs
Your Grid Pad is not a user serviceable device. If your device
requires a repair, please contact your local Smartbox dealer. For
more information visit thinksmartbox.com.
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Grid Pad is a class 1 medical device.
Grid Pad complies with the requirements of directive 93/42/EEC
(MDD) – Medical Device Directive, as amended by 2007/47/EC.
Grid Pad is subject to Directive 2001/96/EC of the European
Parliament and the Council of the European Union on waste
electrical and electronic equipment (WEEE) and should not be
disposed of as unsorted municipal waste. Please utilise your local
WEEE collection facilities in the disposal of this product.
2004/108/EC (EMC) – Electromagnetic Compatibility Directive
2006/95/EC (LVD) – Low Voltage Directive
Grid Pad complies to 2011/65/EU (RoHS 2) – Restriction of
hazardous substances Directives
WEEE
FCC Statement
Grid Pad complies with Part 15 of the FCC’s Rules for transmission
regulations.
8.4
Statement of compliance
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8.5 Battery warnings
Do not dismantle, open or shred the battery.
Do not expose the batteries to heat or fire, and avoid storage in
direct sunlight.
Do not short-circuit the battery.
Do not store the battery haphazardly in a box or drawer where it
may be short-circuited by other metal objects.
Do not subject the battery to mechanical shock.
In the event of a battery leaking, do not allow the liquid to come
in to contact with the skin or eyes. If contact has been made,
wash the affected area with copious amounts of water and seek
medical advice.
Do not use any charger other than that specifically provided
for use with the equipment, and refer to the manufacturer’s
instructions or equipment manual for official charging instruction.
Do not use any other battery with the equipment unless approved
by Smartbox.
Battery usage by children should be supervised.
Keep the battery clean and dry.
Wipe the battery with a clean dry cloth if it becomes dirty.
Do not leave a battery on prolonged charge when not in use.
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Battery warnings
After extended periods of storage, it may be necessary to charge
and discharge the battery several times to obtain maximum
performance.
Retain the original product literature for future reference.
Only use the battery in the application for which it was intended.
When possible, remove the battery from the equipment when not
in use.
Dispose of the battery according to local regulations.
thinksmartbox.com
GP12-MAN-A