Snap One C4HC5001 Home Controller HC-500 User Manual HomeControllerHC 500
Control4 Home Controller HC-500 HomeControllerHC 500
  
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Exhibit 8

Home Controller HC-500 
Installation Guide
Supported Model
C4-HC500-E-B Home Controller HC-500
Graphical Symbols in this Guide
The following symbols and their descriptions draw your attention to important 
safe practices and additional information that can help you avoid death, injury, 
or loss of material or time.
WARNING!  This indicates a potentially hazardous situation that, if not 
avoided, may result in death or serious injury. DO NOT IGNORE A 
WARNING!
IMPORTANT! This indicates information that will help you avoid 
damage to your equipment, loss of materials, or loss of time. PAY 
ATTENTION TO THESE IMPORTANT STATEMENTS!
NOTE: This indicates information related to the current topic. 
Important Safety Instructions
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Install in accordance with the manufacturer’s instructions.
8. Do not install near any heat sources such as radiators, heat registers, 
stoves, or other apparatus (including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A 
polarized plug has two blades with one wider than the other. A grounding 
type plug has two blades and a third grounding prong. The wide blade or the 
third prong are provided for your safety. If the provided plug does not fit into 
your outlet, consult an electrician for replacement of the obsolete outlet.
10.Protect the power cord from being walked on or pinched particularly at 
plugs, convenience receptacles, and the point where they exit from the 
apparatus.
11.Only use attachments/accessories specified by the manufacturer.
12.Unplug this apparatus during lighting storms or when unused for long peri-
ods of time.
13.Refer all servicing to qualified service personnel. Servicing is required when 
the apparatus has been damaged in any way, such as power-supply cord or 
plug is damaged, liquid has been spilled or objects have fallen into the 
apparatus, the apparatus has been exposed to rain or moisture, does not 
operate normally, or has been dropped.
14.This apparatus has no AC mains power switch. The power cable is the AC 
mains disconnect device.
WARNING!  To reduce the risk of electrical shock, do not expose this 
apparatus to rain or moisture.
WARNING!  This CLASS I apparatus must be connected to an AC 
mains socket outlet that has a protective earthing connection (i.e., third-
prong ground conductor). DO NOT DEFEAT THE PROTECTIVE 
EARTHING CONNECTION!
Introduction to Home Controller HC-500 
The Control4 Home Controller HC-500 provides options for controlling lights, 
home theaters, distributed audio systems, and other devices controlled using 
various protocols, such as Infra Red (IR), Serial, Contact, and Relay.
It provides extensive media management services for audio sources, such as 
CDs and DVDs stored in connected devices. It also allows you to use an 
external storage device with USB support for media storage. It also includes 
multi-zone audio capabilities, sending music to rooms throughout the home.
Once the controller and other system components are installed and configured 
(using Control4 Composer software or another Control4 setup program), your 
users can control the system using one of the two user interfaces included with 
this controller: On-screen Navigator or System Remote Control or any other 
Control4 user interface device (available separately). 
Control4 Supported Devices
Control4 devices that can be controlled by this controller include: 
For a more information see “Products” at http://www.control4.com.
Specifications
Prior to installing this product, ensure that: Ethernet network wiring is in place.
The Home Controller HC-500 specifications include:
What’s in the Box
The following are included in your Home Controller box:
• Home Controller HC-500
• Pluggable terminal block connector (4)
• System Remote Control with LCD Navigator display and 4 AAA batteries
• IEC 320 power cord
• IR emitters (6)
•Home Controller HC-500 Installation Guide (this document)
•Control4 System User Guide 
• Control4 System Remote Control User Guide
Accessories Available for Purchase 
• USB WiFi Adapter for HC-500 (C4-NWA-11G-USB) 
Warranty
Limited 2-year Warranty. Refer to http://www.control4.com/warranty.
Additional Resources
The following resources are available to provide you with additional support. 
• Your authorized Control4 reseller
• Control4 Web Site: http://www.control4.com
• Composer online help
Front View
1. WiFi LED—This LED blinks first red, then orange, and finally blue during 
the boot process. Once the operating system is running, the WiFi driver 
changes the LED color depending on the signal strength of its connection to 
its associated access point. Colors and signal strength are as follows: 
orange = Fair to Good, blue = Excellent, and no light = No connection.
2. Data LED—This blue LED indicates streaming audio is received.
3. Link LED—Blue LED light indicates Home Controller has been identified in 
a Control4 Composer project.
4. Power LED—Blue LED light indicates AC power is present. It turns on 
immediately after the power is applied to the device.
5. IR Window / IR Blaster—For capturing third-party IR codes from hand-held 
devices (such as remote controls) or blasting IR codes.
Back View 
1. Power plug port—AC power receptacle for an IEC 320 power cord.
2. Video Out—Composite RCA, S-VIDEO mini-DIN, and Component RCA 
jacks. 
3. Digital Coax Audio Out
4. Audio Out (3 Left-Right pairs)—RCA jacks for stereo channel line output 
(line level) for amplifiers or audio switches.
5. Digital Coax Audio In
6. Audio In (2 Left-Right pairs)—RCA jacks for stereo channel input (line 
level) for two stereo analog sources.
7. Video Sense In-Out (2 pairs)—Composite In-Out RCA jack pairs for moni-
toring the On/Off status of up to two video sources.
8. Ethernet—RJ-45 jack for a 10/100 BaseT Ethernet connection.
9. USB (2 ports)—For external storage device with USB support (such as 
FAT32 formatted devices) and WiFi adapter (C4-NWA-11G-USB).
10.Serial (4 sets, DB9)—Four serial devices, such as a receiver or disk 
changer. 
11.IR Out (6)—3.5 mm jacks for up to six IR output transmitters.
12.Contact (4 sets)—Pluggable terminal block connector for four dry contact 
closures, logic input connections, door contact sensors, or motion sensors. 
13.Relay (4 sets)—Pluggable terminal block connector for four normally 
closed or normally opened switchable connections. 
14. Identification button—Easily-pressed button used when identifying this 
device in Composer.
Install the System
To install this controller:
1. Ensure that your home network is in place before starting your system 
setup: The Home Controller HC-500 requires a network connection (wired 
or WiFi) in order to use all features as designed. When connected, the 
Home Controller can access Web-based media databases and Control4 
system updates.
2. Connect the HC-500 controller to the network: To connect using an 
Ethernet connection, plug the data cable from the home network connection 
into the Home Controller RJ-45 port (labeled “Ethernet”) and the network 
port on the wall or at the network switch. To connect using the optional USB 
WiFi adapter (C4-NWA-11G-USB), refer to the installation instructions 
shipped with the adapter. 
3. Power up the controller: Plug the HC-500 power cord (provided) into the 
Home Controller power plug port and an electrical outlet.
4. Connect system devices as described in the  “Connect Devices” section 
that follows.
5. Set up external storage devices as described in “Set up External Storage 
Device” on page 2.
Connect Devices
NOTE: You can use Composer software to step through the connection 
process before or after the physical connections are complete.
Connect all applicable devices to the Home Controller HC-500 using one of the 
connection options described in the following table. 
Table 1. Connection Options
Touch Screen (Wireless or Wall-Mounted)
Mini Touch Screen 
LCD Keypad
Wireless 2, 3, & 6 Button Keypads
Wireless Thermostat
Speaker Point™
Supported Third-Party devices
Wireless Dimmer
Wireless Switch
Wireless Outlet Dimmer
Wireless Outlet Switch
Multi Channel Amplifier
Audio Matrix Switch
Multi Tuner
Model Number • C4-HC500-E-B
Network Support • Ethernet---required (included)
• WiFi--optional, requires a WiFi adapter (sold 
separately)
Media Recognition • AMG online CD/DVD recognition and media 
information service
Audio Playback Formats • MP3: 32kbps to 320kbps, CBR and VBR
Display • LED indicators
Power Requirements • 100-240 VAC, 60/50 Hz, 0.36 A MAX
Dimensions • H x W x D: 4.1” (104 mm) x 15.2” (386 mm) x 
16.25” (413 mm) (with feet and connectors)
Weight • 13.85 pounds
5
            1    2    3    4
7       8   9      10        11    12
 1              2            3           4           5          6
Power plug port—For use with the IEC 320 power connector 
(provided).
Video Out Options—Composite, Component, or S-Video 
port for displaying navigation menus on a monitor or TV. 
The Component jack is only for displaying high-definition 
video. To display standard definition video, use the Compos-
ite or S-Video ports. When available, use S-Video instead of 
Composite for a higher quality display.
Audio Out (2 Left-Right pairs)—RCA jacks for stereo chan-
nel line output (line level) for amplifiers or audio switches.
Audio In (1 Left-Right pair)—RCA jacks for stereo channel 
input (line level) for one stereo analog source.
Video Sense In-Out (2 pairs)—Composite In-Out port pairs 
for monitoring up to two video In sources, such as DVD play-
ers or VCRs, that allow the system to determine the On/Off 
status of devices. Each Out port allows the signal to loop 
through the Controller and continue to its intended video con-
nection. See “Use Video Sense Loops” for more information.
Ethernet—RJ-45 for a 10/100 BaseT Ethernet connection.
USB (2 ports)—For external storage device with USB support 
(such as FAT32 formatted devices). See “Set up External Storage 
Device” for more information or for connecting the optional WiFi 
adapter C4-NWA-11G-USB.

Use the remaining content in this section to learn more about some of these 
connection options.
Use Video Sense Loops
Video sensing can enhance the ability to sense the power state of a device, 
such as whether the device is “on” or “off.” If you need to add video signal 
sensing capabilities for a video device (such as a VCR, DVD player, etc.), 
connect one of the device’s composite Video Out ports to a HC-500 Video 
Sense In port. Then, use the companion Video Sense Out port for the device’s 
video out as needed.
For Video Sense only (no loop-through), connect a device’s Composite Video 
Out port to one of the two Video Sense In ports.
Use Pluggable Terminal Block Connectors
For the Contact and Relay ports, the HC-500 makes use of a pluggable 
terminal block connector—a removable plastic part to lock in individual wires. 
This connector is included.
To connect a device to the Pluggable Terminal Block:
1. Insert one of the wires required for your device into the appropriate opening 
in the Pluggable Terminal Block you reserved for that device (refer to 
Figure 1 on page 2). 
For example, if you were adding a motion sensor, you would connect its wires to the 
following Contact openings: power input to +12V output signal to SIG, and ground 
connector to GND. See the sections that follow for instruction on connecting the 
various protocols.
2. Lower the openings latch until it locks the wire in place.
3. Repeat Steps 1-2 for all wires required for your device.
NOTE: When you connect dry contact closure devices, such as door switches, 
connect the switch between +12V (Power) and SIG (Signal). 
Connect to the Contact Port
The HC-500 provides one contact port as a subset of the pluggable terminal 
block provided. See the following figures to determine how to connect the 
device to a contact port.
NOTE: Before using a device in the contact port, attach the ferrite (supplied) to 
the cable.
Figure 1:  Contact Port for Voltage Source (i.e. Motion Sensor)
Figure 2:  Contact for Dry Contact (i.e. Door Contact Sensor)
Figure 3:  Contact for Self-Powered Voltage Source Device
Connect to the Relay Port
The HC-500 provides one relay port as a subset of the pluggable terminal block 
provided. 
For most applications, attach one wire to the common terminal and the other to 
the normally open terminal. The relay switches closes when the relay is 
activated. The HC-500 can support applications that require a normally closed 
contact.
Figure 4:  Relay Port: Normally Open
Figure 5:  Relay Port: Normally Closed
Connect the Serial Ports
The HC-500 provides two DB9-style serial ports. Connect a device to the HC-
500, like a receiver or disk changer, by aligning the pins and tightening the 
screws.
Set Up IR Emitters or IR Blaster
Your system may contain third-party products that are controlled with IR 
commands (usually through remote controls). To provide a way for the Home 
Controller to control a device that only recognizes IR commands, complete one 
of the following setups: IR Emitters or IR Blaster.
IR Emitters
1. Plug the 3.5 mm connector end of one of the six IR stick-on emitters pro-
vided into an IR Out port on the HC-500. 
2. Place the stick-on emitter end over the IR receiver on the media player, TV, 
or other target device to reve IR signals from the HC-500 to the target.
IR Blaster
In addition to IR emitters, the HC-500 is also equipped with an IR blaster, which 
is located just under the front LEDs. To use the blaster instead of an IR emitter:
1. In Composer, connect Front IR Out of the Home Controller to the IR In of the 
device you wish to control.
2. Test and verify that the HC-500 is positioned in such a way that the blaster 
can reach the device you wish to control.
Set up External Storage Device
You can store and access media from an external storage device, such as a 
network hard drive or USB memory device. Simply plug the USB drive into one 
of the USB ports and configure or scan the media from Composer. 
Troubleshooting
To reset the HC-500, press and hold the identify button until the WiFi LED 
blinks red, signaling the start of the boot process.
To reset to network defaults (wired connection), power cycle the HC-500 and 
hold the identify button until the Data, Link, and Power LEDs are solid blue, 
then immediately release.
If during the boot sequence, the WiFi LED stays orange, press and hold the 
identify button until the LED blinks blue, then release.
Regulatory Compliance
This product has been designed and tested to the following U.S., Canadian, 
European, Australian, and New Zealand standards:
IMPORTANT! Any changes or modifications not expressly approved by 
the party responsible for compliance could void the user’s authority to 
operate this equipment.
North America
Federal Communications Commission (FCC)
FCC ID: R33C4HC5001—This device complies with Part 15 of the FCC Rules. 
Operation is subject to the following two conditions: (1) This device may not 
cause harmful interference, and (2) this device must accept any interference 
received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class 
B digital device, pursuant to Part 15 of the FCC Rules. These limits are 
designed to provide reasonable protection against harmful interference in a 
residential installation. This equipment generates, uses, and can radiate radio 
frequency energy and, if not installed and used in accordance with the 
instructions, may cause harmful interference to radio communications. 
However, there is no guarantee that interference will not occur in a particular 
installation. If this equipment does cause harmful interference to radio or 
television reception, which can be determined by turning the equipment off and 
on, the user is encouraged to try to correct the interference by one of the 
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which 
the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Industry Canada
This Class B digital apparatus complies with Canada ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du 
Canada.
Underwriters Laboratories Inc. (UL)
This product has been tested by UL and has been 
found to be in compliance with:
UL 60950-1. 1st Edition, 2006-07-07 (Information 
Technology Equipment–Safety–Part 1: General Requirements) CSA C22.2 No. 
60950-1-03, 1st Edition, 2006-07 (Information Technology Equipment–Safety–
Part 1: General Requirements)
Europe: CE Declaration of Conformity  
Product: Home Controller HC-500
The undersigned hereby declares, on behalf of Control4 Corporation, that the 
above-referenced product, to which this declaration relates, is in conformity 
with the provisions of:
• Council Directive 89/336/EEC (May 3, 1989) on Electromagnetic Compati-
bility
• Council Directive 1999/5/EC (Mar 9, 1999) on Radio & Telecommunication 
Terminal Equipment (R&TTE)
• Council Directive 73/23/EEC (Feb. 19, 1973) on Low Voltage Equipment 
Safety
• Council Directive 93/68/EEC (Jul. 22, 1993) Amending Directives 89/336/
EEC and 73/23/EEC
and has been tested to the requirements of, and shown to be in compliance 
with, the following requisite standards:
• EN 301 489-1 V1.4.1—Electromagnetic compatibility and Radio spectrum 
Matters (ERM); ElectroMagnetic Compatibility (EMC) standard for radio 
equipment and services–Part 1 Common technical requirements.
• EN 301 489-17 V1.2.1—Electromagnetic compatibility and Radio spectrum 
Matters (ERM); ElectroMagnetic Compatibility (EMC) standard for radio 
equipment and services; Part 17: Specific conditions for 2.4 GHz wideband 
transmission systems and 5 GHz high performance RLAN equipment.
• IEC 60950-1: 2001 (1st Edition) and/or EN 60950-1: 2001—Information 
Technology Equipment—Safety with national and group differences in 
accordance with CB Bulletin No. 109A December 2005.
The Technical Construction File required by these Directives is maintained at 
the corporate headquarters of Control4, Salt Lake City, Utah, U.S.A.
Signed, 
Paul E. Nagel—Vice President of Engineering, June 7, 2007
Australian / New Zealand
• AS/NZS CISPR 22: 2002—Information Technology Equipment—Radio dis-
turbance characteristics.
• EN 300 328-2 V1.4.1—Wide band transmission systems; data transmission 
equipment operating in the 2.4GHz ISM band. Harmonised EN covering 
essential requirements under Article 3(2) of the R&TTE Directive.
• AS/NZS 4771: 2000—Spread Spectrum Equipment using 900MHz, 2.4GHz 
and 5.8GHz bands.
• AS/NZS 60950-1: 2003.
Recycling
For recycling information, please go to www.control4.com/recycling.
About This Document
Copyright © 2007 Control4 Corporation. Control4 and the Control4 logo are 
registered trademarks of Control4 Corporation. All trademarks are properties of 
their respective owners. Part Number: 200-00050 Rev A (Draft 2)
Contact (1 set)—Pluggable terminal block connector for one dry 
contact closure, logic input connection, door contact sensor, or 
motion sensor. Provides power for small devices (12V), signal 
input (SIG), return path (GND).
Relay (1 set)—Pluggable terminal block connector for one nor-
mally closed or normally opened switchable connection, such as a 
blind, a fireplace, or a projector screen. The set contains a con-
nection for Normally Opened (NO), Normally Closed (NC), and 
Common (COM).
Serial (2 sets)—DB9 connector for a serial device, such as a 
receiver or disk changer. See “Connect the Serial Ports” for 
more information.
IR Out (6)—3.5 mm jacks for up to six IR output transmitters. 
See “Set Up IR Emitters or IR Blaster” for more information.
European Contact Information
Control4 UK Limited
Unit 3, Green Park Business Centre
Sutton-on-the-Forest, York
YO61 IET, United Kingdom
+44 (0) 134781 2300
c4@control4-UK.com
United States Contact Information
Control4 Corporation
11734 S. Election Road, Suite 200
Salt Lake City, UT 84020-6432, USA
Tel (801) 523-3100