Snap One C4KC CONFIGURABLE KEYPAD WITH ZIGBEE User Manual
Control4 CONFIGURABLE KEYPAD WITH ZIGBEE
  
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USER MANUAL

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WARNING! Improper use or installation can cause SERIOUS INJURY, 
DEATH or LOSS/DAMAGE OF PROPERTY.
WARNING! If you are unsure about any part of these instructions, consult 
a qualified electrician.
WARNING! To reduce the risk of SERIOUS INJURY or DEATH, turn OFF 
local electrical power before installing this product, and before installing, 
removing, or replacing keycaps.
WARNING!  Use this device only with copper or copper-clad wire. Do not 
use aluminum wiring. This product has not been approved for use with 
aluminum wiring.
WARNING!  This device must be protected by a circuit breaker (20A max).
IMPORTANT! Using this product in a manner other than outlined in this 
document voids your warranty. Further, Control4 is NOT liable for any 
damage incurred with the misuse of this product. See “Troubleshooting.”
IMPORTANT! Do NOT use a power screwdriver to install this device. If you 
do, you may overtighten the screws and strip them. Also, overtightening 
the screws may interfere with proper button operation.
IMPORTANT! This is an electronic device with intricate components. 
Handle and install with care!
Installation Instructions
1  Ensure that the location and intended use meet the following criteria:
• When replacing a traditional 3-way switch, refer to the “Two-Location” 
sample wiring configurations provided in the appropriate load control device 
installation guide.
• Install in accordance with all national and local electrical codes.
• The range and performance of the wireless control system is highly 
dependent on the following: (1) distance between devices; (2) layout of the 
home; (3) walls separating devices; and (4) electrical equipment located near 
devices.
WARNING! To reduce the risk of SERIOUS INJURY or DEATH,  
turn OFF local electrical power before installing this product.
2  Turn o the local electrical power by either switching o the circuit breaker or 
removing the fuse from the fuse box. To ensure the wires do NOT have power 
running to them, use an inductive voltage detector.
WARNING! As with any electrical device, improper use or installation can 
cause SERIOUS INJURY or DEATH. It is important that you understand the 
particular wiring configuration of your installation before proceeding. 
NOTE: The wallbox wiring shown in this document is an example. Your 
wire colors and functions may dier. If you are not sure which wires are 
the Hot, Neutral, and Ground wires, have a trained electrician do the 
installation.
3  Prepare each wire. Wire insulation should be stripped back 5/8 of an inch 
from the wire end (see Figure 1).
Supported Model
• C4-KC120277  Wireless Configurable Keypad
Introduction
The Control4® Wireless Configurable Keypad is intended for use in a Control4 
system. It installs in a standard wall box using typical wiring standards and 
communicates to the Control4 system using a wireless connection.
Box Contents
• Wireless Configurable Keypad 
• Button Kit
• Wire Nuts
• Warranty Card
• WirelessCongurableKeypadInstallationGuide (this document)
Specifications
The specifications are described below.
Model Number C4-KC120277-xx
Power Requirements 110-277 VAC +/-10% 50/60 Hz
This device requires a neutral AC 
connection.
Power Consumption 1 W
Environmental
Operational Temperature 32˚ F - 104˚ F  (0˚ C - 40˚ C)
All load ratings are based on an ambient  
temperature of 25˚ C.
Humidity 5% to 95% non-condensing
Storage -4˚ F - 158˚ F  (-20˚ C - 70˚ C)
Miscellaneous
Control Communications ZigBee, IEEE 802.15.4, 2.4 GHz, 15-channel 
spread spectrum radio
Wallbox Volume 4.75 cubic inches
Warnings and Considerations
WARNING! This device must be installed by a licensed electrician in 
accordance with all national and local electrical codes.
Configurable 
Keypad  
Installation Guide
Figure 1.  Strip Wire Insulation
WARNING! Ground the keypad in accordance with the National Electric 
Code (NEC) requirements. DO NOT rely solely upon the yoke plate’s 
contact with a metal wallbox for adequate grounding. Use the keypad’s 
ground wire to make a secure connection to the safety ground of the 
electrical system.
IMPORTANT! Not grounding this product according to the preceding 
may result in an installation less immune to damage caused by electrical 
disturbances, such as ESD or lightning, and may void the warranty.
4  Identify and connect the keypad wires to the wallbox wires using the wire 
nuts.
NOTE:  Wallbox wires can dier depending upon how the box was wired 
by your electrician.
5  To wire the keypad, connect and cap the wires with a wire nut as indicated in 
the following figure and table.
Figure 2.  Keypad Wiring
Configurable Keypad Wires Wires in Wall Box
White (neutral) White (neutral)
Green (ground) Green (ground)
Black (hot) Black (hot)
6  Fit the wires back into the wallbox. Bend the wires in a zigzag pattern so that 
they easily fold into the wallbox (Figure 3).
Figure 3.  Bend the Wires
7  If you are using a Control4 push-on (screwless) wall plate:
  a.  Align the keypad to the wallbox (the model # label should be at the 
                      bottom) and fasten it with screws. Tighten the screws until the back 
                      side of the yoke plate is even with the wall surface, but no further.  
                      Overtightening can warp the configurable keypad and cause  
                      mechanical malfunction.
TIP: In multi-gang installations, leave the screws that attach the keypad 
to the wallbox slightly loose until the faceplate’s sub-plate is attached 
to all the devices. This allows all devices in the multi-gang box to be 
aligned before securing them to the wallbox. See the Control4 Faceplate 
Installation Guide for details.
  b.  Install the Top Actuator Bar, Bottom Sensor Bar, and Button Keycaps  
                      following the instructions in the “Keycap Installation” section below.
                 c.  Install the Control4 Faceplate following the instructions in the  
                      Faceplate Installation Guide.
8  If you are using a Decora-style screw-on wall plate:
  a.  Align the keypad to the wallbox and fasten it with screws.
  b.  Tighten the screws until the back side of the yoke plate is even with  
                      the wall surface but no further. Overtightening can warp the keypad  
                      and cause mechanical malfunction.
  c.  Install the Top Actuator Bar, Bottom Sensor Bar, and Button Keycaps 
                      following the instructions in the “Keycap Installation” section below.
  d.  Fasten the faceplate to the keypad with screws.
9  Turn ON power at the circuit breaker or replace the fuse                             
from the fuse box.
10  Ensure that all LEDs on the front are lit.
Keycap Installation
WARNING! To reduce the risk of SERIOUS INJURY or DEATH, turn OFF 
the local electrical power before installing, removing, or replacing the 
keycaps.
To install the keycaps:
1  Turn o the local electrical power.
2  If previously installed, remove the faceplate and sub-plate from the keypad.
3  Snap the Top Actuator Bar onto the top of the keypad.
4  Snap the Bottom Sensor Bar onto the keypad. 
5  Snap the Button Keycaps onto the keypad in the desired configuration. 
6  To remove the Top Actuator Bar, Bottom Sensor Bar, or Button Keycaps, 
simply grip the bar or keycap lightly from the right and left sides and pull out. 
DO NOT pry it o with a screwdriver.
Operation and Configuration
On initial power up, all LEDs on the keypad will illuminate green indicating that the 
device has power. Until the keypad has been configured into a Control4 system, 
it will not control any loads. To set up this keypad for use with a Control4 system, 
refer to the Composer Pro User Guide. 

™
Button tap sequences:
The button tap sequences are defined in the table below. Button tap sequences 
that require a single (1) button should use the top-most button installed on the 
keypad. Button tap sequences requiring two (2) buttons should use the top-most 
and bottom-most buttons installed on the keypad.
Function Sequence Button
Identify 4
ZigBee Channel 7
Reboot 15
Factory Reset 9-4-9
Leave Mesh and Reset 13-4-13
Troubleshooting
If one or more Light Emitting Diodes (LEDs) are not lit:
• Ensure circuit breaker is not turned OFF or tripped.
• Check for proper wiring (see Step 2 in “Installation Instructions”). You may 
also need to contact a trained electrician.
• For help on the installation or operation of this product, email or call the 
Control4 Technical Support Center. Please provide your exact model number. 
Contact support@control4.com or see the web site www.control4.com.
Care and Cleaning
• Do NOT paint the keypad or its wall plate.
• Do NOT use any chemical cleaners to clean the keypad.
• Clean surface of the keypad with a soft damp cloth as needed.
Regulatory/Safety Information  
To review Regulatory information for your particular Control4 products, see 
the information located on the Control4 website at: http://www.control4.com/
regulatory/.
Warranty
For complete warranty information, including details on consumer legal rights as 
well as warranty exclusions, review the Warranty card or visit www.control4.com/
warranty.
About this Document
Part Number: 200-00309, Rev A  11/09/2012 
Copyright ©2013 Control4. . All rights reserved. Control4, the Control4 logo, the Control4 iQ logo and the Control4 certified logo are registered trademarks or trademarks of Control4 Corporation in 
the United States and/or other countries. All other names and brands may be claimed as the property of their respective owners Pricing and specifications are subject to change without notice 

Regulatory Compliance & Safety Information for Contol4 Model C4-KC120277 & C4-KC240. 
Electrical Safety Advisory 
Important Safety Information 
Read the safety instructions before using this product.  
1.  Read these instructions.  
2.  Keep these instructions.  
3.  Heed all warnings.  
4.  Follow all instructions.  
5.  Do not use this apparatus near water.  
6.  Clean only with dry cloth.  
7.  Do not block any ventilation openings. Install in accordance with the manufacturer’s 
instructions.  
8.  Do not install near any heat sources such as radiators, heat registers, stoves, or other 
apparatus (including amplifiers) that produce heat. 
9.  Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized 
plug has two blades with one wider than the other. A grounding type plug has two blades 
and a third grounding prong. The wide blade or the third prong is provided for your safety. 
If the provided plug does not fit into your outlet, consult an electrician for replacement of 
the obsolete outlet. 
10. Protect the power cord from being walked on or pinched particularly at plugs, 
convenience receptacles, and the point where they exit from the apparatus. 
11. Only use attachments/accessories specified by the manufacturer.  
12. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or 
sold with the apparatus. When a cart is used, use caution when moving the 
cart/apparatus combination to avoid injury from tip-over. 
13. Unplug this apparatus during lightning storms or when unused for long periods of time.  
This equipment uses AC power which can be subjected to electrical surges, typically 
lightning transients which are very destructive to customer terminal equipment connected 
to AC power sources.  The warranty for this equipment does not cover damage caused 
by electrical surge or lightning transients.  To reduce the risk of this equipment becoming 
damaged it is suggested that the customer consider installing a surge arrestor. 
 14. Refer all servicing to qualified service personnel. Servicing is required when the 
apparatus has been damaged in any way, such as power-supply cord or plug is 
damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus 
has been exposed to rain or moisture, does not operate normally, or has been dropped. 
15. Use the circuit breaker to disconnect the apparatus from the AC mains. The circuit 
breaker shall remain readily accessible.  
16. To completely disconnect unit power from the AC mains, turn off the circuit breaker. To 
reconnect power, turn on the circuit breaker following all safety instructions and 
guidelines. 
17.  This product relies on the buildings installation for short-circuit (overcurrent) protection.  
Ensure that the protective device is rated not greater than: 20A. 
 18. CAUTION: As with all batteries, there is a risk of explosion or personal injury if the 
battery is replaced by an incorrect type.  Dispose of used battery according to the 

instructions of the battery manufacturer and applicable environmental guidelines.  Do not 
open, puncture or incinerate the battery, or expose it to conducting materials, moisture, 
liquid, fire or heat above 54° C or 130° F.  
19. Never push objects of any kind into this product through cabinet slots as they may touch 
dangerous voltage points or short out parts that could result in fire or electric shock. 
20. This product can interfere with electrical equipment such as tape recorders, TV sets, 
radios, computers and microwave ovens if placed in close proximity. 
The lightning flash and arrow head within the triangle is a warning sign alerting 
you of dangerous voltage inside the product 
Caution: To reduce the risk of electric shock, do not remove cover (or back).  No 
user serviceable parts inside.  Refer servicing to qualified service personnel. 
The exclamation point within the triangle is a warning sign alerting you of 
important instructions accompanying the product. 
See marking on bottom / back of product 
Warning!: To reduce the risk of electrical shock, do not expose this 
apparatus to rain or moisture 
AVERTISSEMENT! Pour réduire le risque de choc électrique, 
n'exposez pas cet appareil à la pluie ou à l'humidité. 
WARNUNG! Um das Risiko des elektrischen Schlages zu verringern, 
setzen Sie diesen Apparat nicht Regen oder Feuchtigkeit aus. 
Save these instructions 
Compliance of this equipment is confirmed by the following label that is placed on the equipment: 
USA & Canada Compliance 
FCC Part 15, Subpart B / ICES-003Unintentional Emissions Interference Statement 
This equipment has been tested and found to comply with the limits for a Class B digital device, 
pursuant to Part 15 of the FCC rules and Industry Canada ICES-003.  These limits are designed 
to provide reasonable protection against harmful interference when the equipment is operated in 
a residential installation.  This equipment generates uses and can radiate radio frequency energy 
and, if not installed and used in accordance with the instructions, may cause harmful interference 
to radio communications.  However, there is no guarantee that interference will not occur in a 

particular installation.  If this equipment does cause harmful interference to radio or television 
reception, which can be determined by turning the equipment off and on, the user is encouraged 
to try to correct the interference by one or more of the following measures: 
  Reorient or relocate the receiving antenna. 
  Increase the separation between the equipment and receiver. 
  Connect the equipment into an outlet on a circuit different from that to which the receiver 
is connected. 
  Consult the dealer or an experienced radio/TV technician for help. 
This device complies with part 15 of the FCC rules and Industry Canada ICES-003. Operation is 
subject to the following two conditions: (1) This device may not cause harmful interference, and 
(2) this device must accept any interference received, including interference that may cause 
undesired operation. 
Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio 
exempts de licence. L’exploitation est autorisée aux deux conditions suivantes : (1) l’appareil ne 
doit pas produire de brouillage, et (2) l’utilisateur de l’appareil doit accepter tout brouillage 
radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement. 
IMPORTANT! Any changes or modifications not expressly approved by the party responsible for 
compliance could void the user’s authority to operate this equipment. 
IMPORTANT! Tous les changements ou modifications pas expressément approuvés par la partie 
responsable de la conformité ont pu vider l’autorité de l’utilisateur pour actionner cet équipement. 
FCC Part 15, Subpart C / RSS-210 Intentional Emissions Interference Statement 
Compliance of this equipment is confirmed by the following certification numbers that are placed 
on the equipment: 
Notice: The term “FCC ID:” and “IC” before the certification number signifies that FCC and 
Industry Canada technical specifications were met. 
FCC ID: R33C4KC 
IC: 7848A-C4KC 
This equipment must be installed by qualified professionals or contractors in accordance with 
FCC Part 15.203 & IC RSS-210, Antenna Requirements.  Do not use any antenna other than the 
one provided with the unit. 
RF Radiation Exposure Statement 
This equipment complies with the FCC/IC radiation exposure limits set fourth for portable 
transmitting devices operation in an uncontrolled environment.  End users must follow the specific 
operating instructions to satisfy RF exposure compliance. 
  The equipment should only be used or installed at locations where there is normally at 
least a 20cm separation between the antenna and all persons. 
  This transmitter must not be co-located or operation in conjunction with any other 
antenna or transmitter. 
  Any changes or modifications not expressly approved by the party responsible for 
compliance could void the user’s authority to operate this equipment. 

European Compliance 
Conformity of the equipment with the guidelines below is attested by the application of the CE 
mark.   
 CE Declaration of Conformity 
Manufacturer’s Name:  CONTROL4 CORPORATION  
Manufacturer’s Address:   11734 S. ELECTION ROAD SUITE 200  
SALT LAKE CITY  
UT 84020 USA  
EU Representative Name:  CONTROL4 EMEA LIMITED 
EU Representative Address:  UNIT3, GREEN PARK BUSINESS CENTRE 
SULTON-ON-THE FOREST 
YORK YO61 IET, UNITED KINGDOM  
Product Name(s):   Configurable Keypad  
Brand:  Contol4     
Model(s): C4-KC240 
Product Standard(s) to which Conformity of the Council Directive(s) is declared: 
EMC - 2004/108/EC “Electromagnetic Compatibility (EMC) Directive”: 
(Emissions)  EN 55022:2010, (Immunity) EN 55024:1998, EN 301 489-1:2008, EN 301 489-
17:2009, EN 61000-3-2:2004 & EN 61000-3-3:2002 
Safety – 206/95/EC “Low Voltage Directive (LVD)”: 
EN 60669-2-1  .  
Telecom & Radio - 1999/5/EC Radio equipment and Telecommunications Terminal 
Equipment (R&TTE) Directive: 
EN 300 328 V1.7.1 (2006-10) 
RoHS - 2002/95/EC Restriction of the Use of certain Hazardous Substances in Electrical 
and Electronic Equipment (EEE) & WEEE - 2002/96/EC Waste of Electrical and Electronic 
Equipment (EEE). 
We, the undersigned, hereby declare that the equipment specified above conforms to the above 
directives and standards.  Date of Issue: January 11, 2013 
Legal Representative 
Signature    
Roger Midgley    
Sr. Regulatory Compliance Engineer 
Recycling 

Control4 understands that a commitment to the environment is essential for a health life and 
sustainable growth for future generations.  We are committed to supporting the environmental 
standards, laws, and directives that have been put in place by various communities and countries 
that deal with concerns for the environment.  This commitment is represented by combining 
technological innovation with sound environmental business decisions. 
WEEE Compliance 
Control4 is committed to meeting all requirements of the Waste Electrical and Electronic 
Equipment (WEEE) directive (2002/96/EC).  The WEEE directive requires the manufacturers of 
electrical and electronic equipment who sell in EU countries: (1) label their equipment to notify 
customers that it needs to be recycled, and (2) provide a way for their products to be 
appropriately disposed of or recycled at the end of their product lifespan.  For collection or 
recycling of Control4 products, please contact your local Control4 representative or dealer. 
Australia / New Zealand Compliance 
Compliance of this equipment is confirmed by the following label that is placed on the equipment: 
About this Document 
Copyright © 2012 Control4 Corporation.  All rights reserved.  Control4 and the Control4 logo are 
registered trademarks or trademarks of Control4 Corporation in the United States and/or other countries.  
Part Number 200-00??? Rev A, 1/1/2013