Snap on Diagnostics EEMS330 Display Unit User Manual VerusPro UserManual

Snap-on Diagnostics Display Unit VerusPro UserManual

Contents

Users Manual-1

Draft 4/14/15- Do Not DistributeUser ManualZEEMS330A Rev. A
Draft 4/14/15- Do Not DistributeiiLegal InformationTrademarksSnap-on, ShopStream Connect, SureTrack, Fast-Track Troubleshooter, ProDemand, ShopKey Pro and VERUS are trademarks registered in the United States and other countries of Snap-on Incorporated. All other marks are trademarks or registered trademarks of their respective holders.The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Snap-on Incorporated is under license.Copyright Information© 2015 Snap-on Incorporated. All rights reserved.Disclaimer of Warranties and Limitation of LiabilitiesAll pictures and illustrations shown are for reference purposes only. All information, specifications and illustrations in this manual are based on the latest information available at the time of printing and are subject to change without notice. While the authors have taken due care in the preparation of this manual, nothing contained herein:•Modifies or alters in any way the standard terms and conditions of the purchase, lease, or rental agreement under the terms of which the equipment to which this manual relates was acquired.•Increases in any way the liability to the customer or to third parties.Snap-on® reserves the right to make changes at any time without notice.IMPORTANT:Before operating or maintaining this unit, please read this manual carefully paying extra attention to the safety warnings and precautions.Contact Information (North America)Websites:Snap-on Diagnostics and Information •http://diagnostics.snapon.comSoftware Subscription - Learn how to always have the latest diagnostic software on your Diagnostic Tool. •http://diagnostics.snapon.com/theprogramTraining and Support (by platform) - Find product support information, and watch free instructional product videos.•http://diagnostics.snapon.com/FAQ.htmManuals / Technical Documentation - The information in this manual is periodically revised to ensure the latest information is included. Download the latest version of this manual and other related technical documentation at : •http://diagnostics.snapon.com/usermanualsForums and Training - Watch free instructional product videos. Connect with and share your Diagnostic Tool questions, ideas and success stories : •http://diagnostics.snapon.com/ForumsandTraining.htmPhone / E-mail - Technical Assistance1-800-424-7226 / diagnostics_support@snapon.comFor technical assistance in all other markets, contact your selling agent.ZEEMS330A Rev. A 30-E-15 NA
Draft 4/14/15- Do Not DistributeiiiSafety InformationREAD ALL INSTRUCTIONSFor your own safety, the safety of others, and to prevent damage to the product and vehicles upon which it is used, it is important that all instructions and safety messages in this manual and the accompanying Important Safety Instructions manual be read and understood by all persons operating, or coming into contact with the product, before operating. We suggest you store a copy of each manual near the product in sight of the operator.For your safety, read all instructions. Use your diagnostic tools only as described in the tool user’s manual. Use only manufacturer recommended parts and accessories with your diagnostic tools.This product is intended for use by properly trained and skilled professional automotive technicians. The safety messages presented throughout this manual and the accompanying Important Safety Instructions manual are reminders to the operator to exercise extreme care when using this product.There are many variations in procedures, techniques, tools, and parts for servicing vehicles, as well as in the skill of the individual doing the work. Because of the vast number of test applications and variations in the products that can be tested with this instrument, we cannot possibly anticipate or provide advice or safety messages to cover every situation. It is the responsibility of the automotive technician to be knowledgeable of the system being tested. It is essential to use proper service methods and test procedures. It is important to perform tests in an appropriate and acceptable manner that does not endanger your safety, the safety of others in the work area, the equipment being used, or the vehicle being tested.It is assumed that the operator has a thorough understanding of vehicle systems before using this product. Understanding of these system principles and operating theories is necessary for competent, safe and accurate use of this instrument.Before using the equipment, always refer to and follow the safety messages and applicable test procedures provided by the manufacturer of the vehicle or equipment being tested. Use the product only as described in it’s user manual. Use only manufacturer recommended parts and accessories with your product.Read, understand and follow all safety messages and instructions in this manual, the accompanying Important Safety Instructions manual, and on the test equipment.Environmental Conditions:•This product is intended for indoor use only•This product is rated for Pollution Degree 2 (normal conditions)
Draft 4/14/15- Do Not DistributeivSafety Information Safety Signal WordsSafety Signal WordsAll safety messages contain a safety signal word that indicates the level of the hazard. An icon, when present, gives a graphical description of the hazard. Safety Signal words are:'$1*(5Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury to the operator or to bystanders.:$51 ,1*Indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury to the operator or to bystanders.&$87,21Indicates a potentially hazardous situation which, if not avoided, may result in moderate or minor injury to the operator or to bystanders.Safety Message ConventionsSafety messages are provided to help prevent personal injury and equipment damage. Safety messages communicate the hazard, hazard avoidance and possible consequences using three different type styles:•Normal type states the hazard.•Bold type states how to avoid the hazard.•Italic type states the possible consequences of not avoiding the hazard.An icon, when present, gives a graphical description of the potential hazard.Safety Message Example:$51 ,1*Risk of unexpected vehicle movement.•Block drive wheels before performing a test with engine running.A moving vehicle can cause injury.Important Safety InstructionsFor a complete list of safety messages, refer to the accompanying Important Safety Instructions manual.SAVE THESE INSTRUCTIONS
Draft 4/14/15- Do Not DistributeiContentsSafety Information..................................................................................................................... iiiContents....................................................................................................................................... iChapter 1: Using This Manual................................................................................................... 1Conventions.................................................................................................................................. 1Bold Text................................................................................................................................ 1Symbols ................................................................................................................................. 1Terminology ........................................................................................................................... 1Notes and Important Messages ............................................................................................. 2Procedures............................................................................................................................. 2Hyperlinks .............................................................................................................................. 2Tool Help................................................................................................................................ 2Chapter 2: Introduction.............................................................................................................. 3 Features and Specifications ........................................................................................................ 3Diagnostic Tool ...................................................................................................................... 3Scope Module ........................................................................................................................ 7Scan Module (Wireless)......................................................................................................... 9Chapter 3: Basic Operation and Navigation .......................................................................... 11Turning On/Off, Sleep Mode and Emergency Shutdown ........................................................... 11Turning On ........................................................................................................................... 11Turning Off .......................................................................................................................... 11Sleep Mode ......................................................................................................................... 12Emergency Shutdown.......................................................................................................... 12Shortcut (S) Button ..................................................................................................................... 13Configure Shortcut (S) Button .............................................................................................. 14Advanced (menu selection) ................................................................................................ 14LED Indicator.............................................................................................................................. 15Basic Navigation......................................................................................................................... 15Touch Screen and Stylus..................................................................................................... 15Starting the ShopStream Diagnostic Suite Program ............................................................ 17Home Screen Layout ........................................................................................................... 17Function Icons...................................................................................................................... 18Toolbar................................................................................................................................. 19Windows Taskbar ................................................................................................................ 21Virtual Keyboard ......................................................................................................................... 21Camera Operation ...................................................................................................................... 23Operating the Camera ......................................................................................................... 23Viewing Pictures .................................................................................................................. 24Wi-Fi Setup................................................................................................................................. 24Chapter 4: Scanner Function .................................................................................................. 25 Demonstration Program ............................................................................................................ 25Basic Operation and Navigation ................................................................................................. 26
Draft 4/14/15- Do Not DistributeiiContentsScreen Messages ................................................................................................................ 26Making Selections ................................................................................................................ 26Scanner Screen Layout ....................................................................................................... 27Menu Options....................................................................................................................... 36Scanner Operation ..................................................................................................................... 39Vehicle Identification ............................................................................................................ 39Connecting the Scan Module............................................................................................... 40Vehicle System and Test Selection...................................................................................... 41Stopping Communication and Exiting the Scanner .................................................................... 52Chapter 5: Scan Module Operation ........................................................................................ 54Overview..................................................................................................................................... 54Pairing The Scan Module ........................................................................................................... 55Checking Scan Module Paired Status ........................................................................................ 56Data Cable Connection .............................................................................................................. 57Troubleshooting.......................................................................................................................... 58No Communication Message............................................................................................... 58Signal Loss / Out of Range Alarm........................................................................................ 58Checking Hardware Status .................................................................................................. 58Recovery Procedure ............................................................................................................ 60Updating Scan Module Firmware ............................................................................................... 62Chapter 6: OBD Direct Operations.......................................................................................... 65OBD Health Check ..................................................................................................................... 66Global OBD II Code Check .................................................................................................. 66Global OBD II Clear Codes.................................................................................................. 67Readiness Monitors ............................................................................................................. 67MIL Status............................................................................................................................ 68OBD Diagnose............................................................................................................................ 68Start Communication ........................................................................................................... 68Connector Information ......................................................................................................... 72Manual Protocol Selection ................................................................................................... 72Chapter 7: Guided Component Test Operations................................................................... 73Vehicle Identification................................................................................................................... 73Menu Options, Guided Component Test.............................................................................. 74Creating a Favorites List ...................................................................................................... 76Identifying a Test Vehicle ..................................................................................................... 77Operations .................................................................................................................................. 79Component Information ....................................................................................................... 79Tests .................................................................................................................................... 80Chapter 8: Scope and Multimeter Operations ....................................................................... 84Using the Scope Module Remotely ............................................................................................ 84Getting Started ........................................................................................................................... 86Capabilities .......................................................................................................................... 86Leads, Probes and Adapters ............................................................................................... 87Menu Options, Scope Multimeter......................................................................................... 90Navigation................................................................................................................................... 91Screen Layout...................................................................................................................... 91Making Selections ................................................................................................................ 96
Draft 4/14/15- Do Not DistributeiiiContentsOperations .................................................................................................................................. 97Starting the Scope and Multimeter....................................................................................... 97Measurement Out of Range................................................................................................. 99Scope and Multimeter Setup................................................................................................ 99Chapter 9: Repair Information Operations........................................................................... 113Chapter 10: Technical Service Bulletins .............................................................................. 114Chapter 11: Vehicle History Operations............................................................................... 116Screen Layout .......................................................................................................................... 116Vehicle History Main Body ................................................................................................. 117Vehicle History Toolbar ...................................................................................................... 117Chapter 12: Data Manager Operations ................................................................................. 121Screen Layout .......................................................................................................................... 121Navigation................................................................................................................................. 122Operations ................................................................................................................................ 122My Data.............................................................................................................................. 122Up ...................................................................................................................................... 122Open .................................................................................................................................. 123New.................................................................................................................................... 124Delete................................................................................................................................. 125Rename ............................................................................................................................. 126Properties........................................................................................................................... 127More................................................................................................................................... 127Saved File Structure ................................................................................................................. 128Scanner DataViewer Operation................................................................................................ 129Menu Bar ........................................................................................................................... 130Display Toolbar .................................................................................................................. 133Navigation Tools ................................................................................................................ 134Customizing the Display..................................................................................................... 136Customizing the Parameter List ......................................................................................... 137Saving Files ............................................................................................................................. 138ShopStream Connect™ ........................................................................................................... 138Chapter 13: Help Operations................................................................................................. 139Using the Help Toolbar............................................................................................................. 139Chapter 14: System Settings Operations............................................................................. 140Paired Devices ......................................................................................................................... 140Scan Module Pairing.......................................................................................................... 141Paring the M2 Scope/Meter ............................................................................................... 141Shop Information ...................................................................................................................... 145Chapter 15: SureTrack ........................................................................................................... 147SureTrack Authorization and Registration................................................................................ 147SureTrack Authorization Code........................................................................................... 148SureTrack Account Registration ........................................................................................ 148SureTrack Log In ...................................................................................................................... 149Using SureTrack in Scanner Mode........................................................................................... 151
Draft 4/14/15- Do Not DistributeivContentsCommon Replaced Parts Graph ........................................................................................ 151Dashboard Feature Information ......................................................................................... 152Starting SureTrack from the Home Screen .............................................................................. 154Using the SureTrack Website................................................................................................... 155SureTrack Home Page ...................................................................................................... 155My SureTrack..................................................................................................................... 158Dashboard ......................................................................................................................... 159Ask the Experts .................................................................................................................. 161Enter a Tip ......................................................................................................................... 163Add Waveform/PID Graph ................................................................................................. 163My Profile ........................................................................................................................... 163Support .............................................................................................................................. 163Chapter 16: ShopStream Update Tool (SST) ....................................................................... 164Basic Operation ........................................................................................................................ 164Manual Download..................................................................................................................... 166Installing Software Updates...................................................................................................... 168Installing Software Upgrades.................................................................................................... 169Chapter 17: Maintenance....................................................................................................... 171Diagnostic Tool......................................................................................................................... 171Cleaning............................................................................................................................. 171Cleaning the Touch Screen ............................................................................................... 171Battery Service................................................................................................................... 171Calibrating the Touch Screen ............................................................................................ 174Screen Protector Installation.............................................................................................. 176Stylus Tip Replacement ..................................................................................................... 178Operating System Restore................................................................................................. 178Scan Module............................................................................................................................. 179Cleaning and Inspecting the Scan Module ........................................................................ 179Replacing the Protective Handgrip..................................................................................... 179Index ........................................................................................................................................ 180
Draft 4/14/15- Do Not Distribute1Chapter 1 Using This ManualThis manual contains basic operating instructions and is structured in a manner to help you become familiar with your Diagnostic Tool features and perform basic operations.The illustrations in this manual are intended as reference only and may not depict actual screen results, information, functions or standard equipment. Contact your sales representative for availability of other functions and optional equipment. 1.1 Conventions1.1.1 Bold TextBold emphasis is used in procedures to highlight selectable items such as buttons and menu options.Example:•Select Functions.1.1.2 SymbolsThe “greater than” arrow (>) indicates an abbreviated set of selection instructions.Example:•Select Utilities > Tool Setup > Date.The above statement abbreviates the following procedure:1. Select the Utilities icon.2. Select the Tool Setup submenu.3. Highlight the Date option from the submenu.1.1.3 TerminologyThe term “select” describes tapping/touching an icon on the touch screen, or highlighting an icon or menu choice and then selecting the confirmation menu choice such as Continue, Accept, OK, Yes, or other similar choice.Example:•Select Reset.The above statement abbreviates the following procedure:1. Navigate to the Reset icon.2. Select the Reset icon with your stylus.
Draft 4/14/15- Do Not Distribute2Using This Manual Conventions1.1.4 Notes and Important MessagesThe following messages are used.NoteA note provides helpful information such as additional explanations, tips, and comments.Example:NOTE:iFor additional information refer to...ImportantImportant indicates a situation which, if not avoided, may result in damage to the test equipment or vehicle.Example:IMPORTANT:Disconnecting the USB cable during vehicle communication can cause damage to the ECM.1.1.5 ProceduresAn arrow icon indicates a procedure.Example:zTo change screen views:1. Select View.The dropdown menu displays.2. Select an option from the menu.The screen layout changes to the format you selected.1.1.6 HyperlinksHyperlinks, or links, that take you to other related articles, procedures, and illustrations are available in electronic documents. Blue colored text indicates a selectable hyperlink.Example:IMPORTANT:Read all applicable Safety Information before using this tool!1.1.7 Tool HelpTo display help topics for this tool, select a help option from the Help menu.
Draft 4/14/15- Do Not Distribute3Chapter 2 IntroductionThis chapter introduces the basic features of the Diagnostic Tool, including the control buttons, data ports, battery pack, and power sources. Your Diagnostic Tool is a specialized personal automotive diagnostic solution that combines information with test instrumentation to help you diagnose symptoms, codes, and complaints quickly and efficiently. There are three main components to the system:•Diagnostic Tool—central processor and monitor for the system•Scope Module—device for sampling circuits and signals•Scan Module—wireless device for accessing vehicle dataThis manual describes the operation of these three devices and how they work together to deliver diagnostic solutions.2.1 Features and Specifications2.1.1 Diagnostic Tool1— Audio Speaker2— Capacitive Touch Screen3— Shortcut (S) Button (special functions)4— Power Button (with backlit LED functions)Figure 2-1 Front view
Draft 4/14/15- Do Not Distribute4Introduction Features and Specifications1— Stylus Storage2— Scope Module M4 (removable)3— Camera Lens4— Communication and Power Jacks Cover5— Head Phone Jack6— Micro uSD Card Slot7— USB (universal serial bus) Jacks (2)8— DC Power Supply Input Jack9— Docking Station Connector10—Battery Pack11—Collapsible StandFigure 2-2 99 0$;    
Draft 4/14/15- Do Not Distribute5Introduction Features and SpecificationsTechnical SpecificationsItem Description / SpecificationTouch Screen Capacitive Touch PanelDisplay 10.1 inch diagonal, TFT Color LCD1280 x 800 resolution (WXGA)Processor Intel Quad Core N2930, 1.8GHzOperating System Microsoft® Windows® Embedded 7 Communications Wi-Fi standard (802.11 b/g/n)Bluetooth® 2.1 TechnologyBatteryRechargeable Lithium Ion Smart Battery Pack, 11.1VDCApproximate 5 hour run timeApproximate 3.5 hour charge timePower Supply Supply Rating; 19 VDC, 3.4ADC Operating Voltage 10 to 32 VDCWidth 12.4 in. (316 mm)Height 8.23 in. (209 mm)Depth 2.0 in. (51 mm)Weight (including battery pack without Scope Multimeter Module) 3.80 lb (1.73 kg)Weight (including battery pack and Scope Multimeter Module) 4.40 lb (2.00 kg)Operating Temperature Range (ambient) At 0 to 90% relative humidity (non-condensing) 32 to 113°F (0 to 45°C)Storage Temperature (ambient) At 0 to 70% relative humidity (non-condensing) –4 to 140°F (–20 to 60°C)Environmental ConditionsThis product is intended for indoor use onlyThis product is rated for Pollution Degree 2 (normal conditions)
Draft 4/14/15- Do Not Distribute6Introduction Features and SpecificationsBuilt-in Stand The built-in stand extends from the back of the Diagnostic Tool to allow hands-free viewing. The stand clips into the Diagnostic Tool for storage and pivots out so the display is at a 45 degree angle when in use.Power SourcesYour Diagnostic Tool can receive power from any of the following sources:•Internal Battery Pack•AC/DC Power Supply•Vehicle Power•Docking Station (Optional)Internal Battery PackThe Diagnostic Tool can be powered from the internal rechargeable battery pack. A fully charged standard battery pack provides sufficient power for about 5 hours of continuous operation. The LED backlit power button indicates the battery status.AC/DC Power SupplyThe Diagnostic Tool can be powered from a standard AC outlet using the AC/DC power supply. When connected to the Diagnostic Tool, the AC/DC power supply also recharges the internal rechargeable battery pack.Vehicle PowerThe Diagnostic Tool can be powered from a standard 12VDC vehicle power port using the Diagnostic Tool DC power port adapter. The DC power port adapter connects to the DC power supply jack on the left side of the Diagnostic Tool.Docking Station (Optional)The Diagnostic Tool can be powered (when connected) by the optional docking station. When connected to the docking station, the internal rechargeable battery pack is recharged. Contact your sales representative for additional details.
Draft 4/14/15- Do Not Distribute7Introduction Features and Specifications2.1.2 Scope Module1— Auxiliary (DB9) Connector2— Channel 4 Jack3— Channel 3 Jack4— Channel 2 Jack5— Channel 1 Jack6— Common (Ground) Jack7— USB Jack (not shown - used for remote operation)Figure 2-3 Scope Module, removed from Diagnostic Tool99 0$;     
Draft 4/14/15- Do Not Distribute8Introduction Features and SpecificationsRemote OperationIf needed, the Scope Module (M4) can be removed from the Diagnostic Tool, then connected to the Diagnostic Tool with a USB cable. This increases the range of mobility for the Diagnostic Tool while monitoring signals on the test vehicle. Use the Type A/B USB cable, which is provided with your kit, to make the connection. For additional information see, Using the Scope Module Remotely on page 84.Technical SpecificationsPower SourcesThe Scope Module operates on USB power (5V @ 500mA) supplied by the Diagnostic Tool. Power is provided either through direct connection to the Diagnostic Tool, or through a USB cable when the Scope Module is removed from the Diagnostic Tool.Auxiliary ConnectorThe auxiliary connector is used for connection of the optional RPM inductive pickup and the pressure traducer split lead adapter. For additional information contact your sales representative and see, Using the Scope Module Remotely on page 84.Item Description / SpecificationUSB Power 5V @ 500mAAgency Approval - Rating IEC 61010-1, UL Listed 61010-1 - Category 1Width 6.3 in. (160 mm)Height 4.6 in. (118 mm)Depth 1.1 in. (28 mm)Weight 0.62 lb (0.28 kg)Operating Temperature Range (ambient) At 0 to 90% relative humidity (non-condensing) 32 to 113°F (0 to 45°C)Storage Temperature (ambient) At 0 to 70% relative humidity (non-condensing) –4 to 140°F (–20 to 60°C)Environmental ConditionsThis product is intended for indoor use onlyThis product is rated for Pollution Degree 2 (normal conditions)
Draft 4/14/15- Do Not Distribute9Introduction Features and Specifications2.1.3 Scan Module (Wireless)1— Data Cable Connector2— Vehicle Power LED (green)3— Communication Issue LED (red)4— Bluetooth LED (green)5— Memory Card Port (remove protective hand grip for access)6— Universal Serial Bus (USB) Jack (remove protective hand grip for access)Figure 2-4 Scan Module($//%5
Draft 4/14/15- Do Not Distribute10Introduction Features and SpecificationsWireless CommunicationThe Scan Module is a wireless communications device that transmits vehicle data to the Diagnostic Tool without a physical connection. A signal lost due to moving out of range automatically restores itself when the Diagnostic Tool is brought closer to the Scan Module. The Scanner sounds a tone when the signal is lost.Technical SpecificationsPower SourcesThe Scan Module operates on 12V or 24V vehicle power, which it receives through the data cable connector. The Scan Module powers on whenever it is connected to an OBD-II/EOBD compliant data link connector (DLC). For non OBD-II/EOBD compliant vehicles, the Scan Module can be powered from a suitable power port on the test vehicle using the auxiliary power cable supplied with your kit.Item Description / SpecificationCommunications Wireless Bluetooth® 2.1 TechnologyUSB Power 5V @ 500mAData Cable Connector Power 8V to 32V, Maximum 12 WattsWidth 8.04 in. (204.3 mm)Height 3.82 in. (97 mm)Depth 1.66 in. (42.1 mm)Weight 0.9 lb (0.408 kg)Operating Temperature Range (ambient) At 0 to 90% relative humidity (non-condensing) 32 to 113°F (0 to 45°C)Storage Temperature (ambient) At 0 to 70% relative humidity (non-condensing) –4 to 140°F (–20 to 60°C)Environmental ConditionsThis product is intended for indoor use onlyThis product is rated for Pollution Degree 2 (normal conditions)
Draft 4/14/15- Do Not Distribute11Chapter 3 Basic Operation and NavigationThis chapter describes the basic operation, and navigation of the Diagnostic Tool. 3.1 Turning On/Off, Sleep Mode and Emergency ShutdownThe following sections describe how to turn the Diagnostic Tool on and off, use Sleep Mode and perform an emergency shutdown.Before using the Diagnostic Tool, make sure the battery is fully charged or is connected to anAC/DC power supply. see Power Sources on page 6. 3.1.1 Turning OnPress and release the Power button (Figure 2-1) to switch the Diagnostic Tool on. The system boots up, then opens the Home screen (Figure 3-4).3.1.2 Turning Off IMPORTANT:All vehicle communication must be terminated BEFORE turning off the Diagnostic Tool. A warning message displays if you attempt to turn the Diagnostic Tool off while communicating with the vehicle. Forcing a shut down while communicating may lead to ECM problems on some vehicles. Never disconnect the Data Cable when the Diagnostic Tool is communicating with the vehicle ECM.Before turning the Diagnostic Tool off, it is highly recommended to back up personal and saved data to a USB mass storage device on a regular basis to prevent loss in the event of system corruption or hard disk drive failure.zTo turn off the Diagnostic Tool:1. Navigate to the Home screen.2. Select the Exit icon.3. From the Windows desktop, open the Windows Start menu.4. Select Turn Off Computer.5. Select Turn Off in the dialog box.The open programs close and the power turns off.Table 3-1 Power buttonName Button DescriptionPower Button / LED IndicatorTurns the Diagnostic Tool on and off. See LED Indicator on page 15 for LED indicator information.
Draft 4/14/15- Do Not Distribute12Basic Operation and Navigation Turning On/Off, Sleep Mode and Emergency Shutdown3.1.3 Sleep Mode The Windows operating system uses Sleep Mode to conserve power by stopping all processes and turning off the display screen, while keeping the diagnostic tool on and your open applications active. When you are ready to resume work, the diagnostic tool can be started up again quickly from the same screen it was on previous to going to sleep.Sleep Mode settings can be found in Windows Control Panel > Power Options. For additional information, refer to Windows 7 user documentation.IMPORTANT:It is recommended that you terminate any current vehicle communication and save any open working files or data before entering Sleep Mode, to avoid any ECM problems on some vehicles or data loss from any unforeseen circumstances (e.g. power loss).zTo enter Sleep Mode:•Press and release the Power button.The display screen will turn off and the LED backlit power button will light up red, blinking on and off at two second intervals.zTo exit Sleep Mode (wake up):1. Press and release the Power button.The display screen will turn on and resume the last open application. Depending on settings, you may need to select your user ID icon to open the last application.3.1.4 Emergency ShutdownIMPORTANT:Using the emergency shutdown procedure while communicating with the vehicle ECM may lead to ECM problems on some vehicles.During normal operation turn the Diagnostic Tool off using the Turning Off procedure above. The emergency shutdown procedure should only be used If the Diagnostic Tool does not respond to navigation or control buttons or exhibits erratic operation. To force an emergency shutdown, press and hold the Power button for five seconds until the Diagnostic Tool turns off.
Draft 4/14/15- Do Not Distribute13Basic Operation and Navigation Shortcut (S) Button3.2 Shortcut (S) ButtonThe shortcut (S) button (Figure 3-1) located on the front of the diagnostic tool, and is a customizable button that can be set to perform various routine functions. Figure 3-1 NOTE:iYou can open the Shortcut menu at anytime by pressing and holding the Shortcut (S) button for 3 seconds.Pressing the shortcut button (Figure 2-1) (when set to open the shortcut menu), opens a slide-out menu which provides the following selectable icon options:.Table 3-2 Name Icon DescriptionScreen CaptureSaves a bitmap image (screenshot) of the visible screen. For file retrieval and management information, see Data Manager Operations on page 121.Camera Opens the camera application. See Camera Operation on page 23 for additional information.Keyboard Opens the virtual keyboard. See Virtual Keyboard on page 21 for additional information.BrightnessPressing and releasing the Brightness icon changes the display brightness setting. Use multiple taps to toggle though the settings.Settings Opens the Shortcut (S) button configuration menu.
Draft 4/14/15- Do Not Distribute14Basic Operation and Navigation Shortcut (S) Button3.2.1 Configure Shortcut (S) ButtonThis feature allows you to change the function of the Shortcut (S) button. zTo configure the Shortcut (S) button:1. Press and release the Shortcut (S) button.2. Select the Settings icon from the slide-out menu.3. Choose the function you would like the Shortcut button to perform when pressed (Figure 3-2).The current/active setting is indicated by a yellow highlight box.Figure 3-2 Shortcut (S) button configuration menu4. Select OK.3.2.2 Advanced (menu selection) The Advanced selection has no functionality under normal operating conditions, and should ONLY be selected when directed to do so, by Snap-on customer service.Selecting Advanced displays the advanced diagnostic system information screen. The system state information and functions are ONLY used during system troubleshooting, when requested by Snap-on customer service.
Draft 4/14/15- Do Not Distribute15Basic Operation and Navigation LED Indicator3.3 LED IndicatorThe power button is backlit by an light emitting diode (LED) (see Figure 2-1 on page 3 for location). The LED is used to indicate battery/power status and sleep mode activation.•Battery Status Indicator LED—three colors are used to show the battery and power status:–Green indicates either a battery with a full or nearly full charge, or the Diagnostic Tool is being powered by the AC/DC Power Supply.–Orange indicates a battery that is charging. –Red indicates a low battery (15% of capacity or less).•Sleep Mode:–A Red LED that blinks on and off at two second intervals indicates the Diagnostic Tool is in Sleep Mode. See Sleep Mode on page 12 for additional information. 3.4 Basic Navigation3.4.1 Touch Screen and StylusThe capacitive touch screen is used to control almost all the operations of the Diagnostic Tool. Simply touch the screen with your finger, or use the capacitive stylus to make a selection. The capacitive touch screen also provides you with multi-touch gesture capabilities found on common surface touch devices. Most operations are menu driven, which allows you to quickly locate the test, procedure, or data that you need through a series of choices and questions. Detailed descriptions of the menu structures are found in the chapters for the various functions.For information on touch screen calibration, maintenance and stylus tip replacement:Touch screen calibration - see Calibrating the Touch Screen on page 174Touch screen maintenance - see Cleaning on page 171Stylus tip replacement - see Stylus Tip Replacement on page 178Table 3-3 Name ButtonPower Button / LED Indicator
Draft 4/14/15- Do Not Distribute16Basic Operation and Navigation Basic NavigationTouch Screen GesturesThis device uses common touch screen gesture motions (e.g. pinch-to-zoom, press and tap, pan and swipe). The terms used to describe the various gestures may vary (industry wide), however the general procedures and usage are similar for specific operations. The information provided in the above table is not inclusive, may vary and is intended as a general guide only. For additional information on Windows touch screen operations, see Windows 7 and Windows “touch gesture” user documentation. Also refer to Pen and Touch settings in the Windows Control Panel for additional information and settings.Table 3-4 Common Gesture Names General Procedure Common UsageTapTou c hSelectQuickly tap a point (once), then release.Quickly tap a point (twice).Make a selection (e.g. open application)Insert a cursor in a text stringOpen alternate menus.Pinch open/closePinch-to-zoomZoomTouch two points, then move your fingers toward or away from each other.Zoom the display in or out, to make a selection (e.g. image or picture) larger or smaller. Touch and holdSelect and holdTap and holdTouch a point and maintain light pressure.Make a selectionInsert a cursor in a text stringOpen alternate menus.Touch and dragSelect and dragTap and dragPanTouch a point, then while maintaining light pressure, drag in the desired direction.Move onscreen controls (e.g. scrollbars and slidebars)Move windowsSelect text SwipeFlickIn a quick and continuous motion, select a point and quickly swipe in the desired direction while lifting off the screen.Quickly scroll or move through contentOpen alternate menus.Press and tapSelect and tapTouch a point, then while maintaining light pressure, tap (in the same general area) with another finger.Open alternate menus (similar to right click).
Draft 4/14/15- Do Not Distribute17Basic Operation and Navigation Basic Navigation3.4.2 Starting the ShopStream Diagnostic Suite ProgramThe ShopStream Diagnostic Suite program is the main program which is used for all diagnostic functions. The ShopStream Diagnostic Suite program is automatically started when the Diagnostic Tool is turned on through the Windows “start up” folder function. After the program has started, the ShopStream Diagnostic Suite Home Screen displays, see Home Screen Layout on page 17. The application runs as a normal Windows program and it’s window can be minimized, resized and closed like any other Windows program. To access the Windows desktop, minimize the program window. If the program is exited or closed, select the ShopStream Diagnostic Suite icon from the Windows desktop to start the program.Figure 3-3 ShopStream Diagnostic Suite desktop iconNOTE:iThe ShopStream Diagnostic Suite can also be started from the Windows Start menu.3.4.3 Home Screen LayoutThe Home screen includes the diagnostic suite toolbar and the Windows taskbar. The Home screen includes function icons, one for each of the primary Diagnostic Tool functions.1. Function Icons2. Toolbar3. Windows Taskbar4. Windows Taskbar Notification AreaFigure 3-4 Home screen
Draft 4/14/15- Do Not Distribute18Basic Operation and Navigation Basic Navigation3.4.4 Function IconsThe Function Icons configure the Diagnostic Tool for the type of test to be performed. Table 3-5 on page 18 gives brief descriptions of the available icons, which operations are available depends upon the individual configuration of your system. Use the stylus or your finger tip to select from the icons.Table 3-5 (table 1 of 2)Name Icon DescriptionScannerConfigures the Diagnostic Tool to operate as a scan tool. See Scanner Function on page 25.OBD DirectAllows you to perform generic OBD-II or EOBD system tests without identifying the specific vehicle. See OBD Direct Operations on page 65.Guided Component TestOpens a diagnostic database of specific tests for the identified vehicle. See Guided Component Test Operations on page 73.Scope MultimeterConfigures the Diagnostic Tool to operate as a lab scope, graphing multimeter, or digital multimeter. See Scope and Multimeter Operations on page 84.SureTrack®Opens the SureTrack website. See SureTrack on page 147.Repair InformationProvides the information needed to make repairs once you have made your diagnosis. The linked program varies by region. See Repair Information Operations on page 113.Technical Service BulletinsProvides Technical Service Bulletin information (if available) for the identified vehicle. See Technical Service Bulletins on page 114.Vehicle HistoryIdentifies the test vehicle and organizes and manages work in progress and service records. See Vehicle History Operations on page 116.Data ManagerOpens the organization system for saved data files. See Data Manager Operations on page 121.
Draft 4/14/15- Do Not Distribute19Basic Operation and Navigation Basic Navigation3.4.5 ToolbarOperation of the icons located on the toolbar are described in the table below:Help Opens the on-line help for the system. See Help Operations on page 139.System SettingsEstablishes and manages connections to peripheral devices, such as the Scan Module. See System Settings Operations on page 140.ExitCloses the Diagnostic Tool software and returns the display to the Windows desktop. See Turning Off on page 11.Table 3-5 (table 2 of 2)Name Icon DescriptionTable 3-6 Name Icon DescriptionHome Selecting this icon returns you to the Home screen from any test.DesktopSelecting this icon toggles the Windows taskbar on/off at the bottom of the screen, and allows you access to the Windows desktop.MenuSelecting this icon opens a menu that provides information and basic operations and features for the current screen.Change VehicleThe currently identified vehicle is shown to the right of the icons, selecting allows you to change the identified test vehicle.View Record Selecting the icon opens an editable worksheet of vehicle records.Hardware StatusIndicates the connectivity status of the Scan Module. Icon changes depending on status.Indicates the connectivity status of the Scope Multimeter. Icon changes depending on status.
Draft 4/14/15- Do Not Distribute20Basic Operation and Navigation Basic NavigationMenu OptionsThe Menu icon on the Toolbar at the base of the display screen opens a list of basic operations and features. The list of options varies depending upon which module, or tool function, is active. Selecting a menu item opens a submenu of choices, and some submenus also open an additional menu. A right arrowhead () indicates additional choices are available. Touch an item to select it. The following Menu options are available from the Home Screen:•Safety Information—opens the Important Safety Instructions document.•Help—allows you to view supporting documentation, selecting opens a submenu.Safety InformationSelecting Safety Information opens a PDF copy of the Important Safety Instructions that are included in your Diagnostic Tool kit. The Important Safety Instructions document should be read and understood prior to using the Diagnostic Tool.HelpA variety of utilities and additional resources are available through the Help menu. Basic menu options, which are available for all modules, include:•User Manual•Version Info•Activation StatusUser ManualThis option opens this document, which provides overall navigation and operation information for the Diagnostic Tool.Version InfoThis option opens a window showing the version of the software and a copy of the Software License Agreement. Select OK to close the window.Activation StatusThis option opens a dialog box with version and licensing details for the system, and activation status for the Diagnostic Tool and all other modules.
Draft 4/14/15- Do Not Distribute21Basic Operation and Navigation Virtual Keyboard3.4.6 Windows TaskbarThe standard Windows taskbar displays program icons that are currently running or that you have pinned to the taskbar for quick access. Refer to Microsoft Windows 7 user documentation for additional information.Windows Taskbar Notification Area The notification area contains icons that provide active status and notifications of selected programs. The notification area may contain standard Windows application icons (e.g. Wireless Network Connection Status, Audio volume, etc) and specialized application icons designed for use only on this Diagnostic Tool (e.g. ShopStream Update Tool and Virtual Keyboard). Refer to Windows 7 user documentation for additional information for Windows applications. For additional information on the ShopStream Update Tool and Virtual Keyboard, see:ShopStream Update Tool - ShopStream Update Tool (SST) on page 164Virtual Keyboard - Virtual Keyboard on page 213.5 Virtual KeyboardThe Virtual Keyboard allows you to type characters and key in information to complete form and data entry fields, similar to a physical keyboard. The Virtual Keyboard is normally running in the Windows background and can be opened in the following ways: •Shortcut (S) button - choose the Keyboard icon from the Shortcut (S) button menu•Windows notification area - choose the Virtual Keyboard icon in the Windows notification areaMenu options include:-Hide Virtual Keyboard - minimizes the keyboard-Close Virtual Keyboard - closes the Virtual Keyboard program-Show Virtual Keyboard - displays the keyboard-Settings - opens the Virtual Keyboard settings window (Figure 3-7)-About - displays the Virtual Keyboard program software version number•Windows “All Programs” or “Startup” menus - choosing the Virtual Keyboard application from the Windows menus, opens the Virtual Keyboard and adds the Virtual Keyboard icon to the notification areaNOTE:iAs an alternative, you can connect a USB keyboard to the Diagnostic Tool and use it to key in information.
Draft 4/14/15- Do Not Distribute22Basic Operation and Navigation Virtual KeyboardFigure 3-5 Virtual Keyboard notification area icon1. Settings icon - opens the Virtual Keyboard settings window (Figure 3-7)2. Expand icon - expands the Virtual Keyboard to full display (press again to return to standard display)3. Top - moves the keyboard to top of screen4. Close - closes the keyboard5. Bottom - moves the keyboard to bottom of screenFigure 3-6 Virtual Keyboard (shown expanded) NOTE:iThe Virtual Keyboard can be set to open automatically, when a data field or form is selected in certain applications. See the Settings window (Figure 3-7) for selection options.Figure 3-7 Virtual Keyboard settings window 
Draft 4/14/15- Do Not Distribute23Basic Operation and Navigation Camera Operation3.6 Camera Operation3.6.1 Operating the CameraSelecting Camera from the shortcut (S) button menu opens the camera application. The touch screen becomes the view finder and is also used for reviewing photographs that are taken. Icons on the touch screen are used to operate the camera. The icons change depending on which camera function is active:Table 3-7 Camera iconsName Icon DescriptionPhotoActs as a shutter to take a photograph of what is visible in the view finder, which is the left-hand portion of the screen.Gallery Opens a thumbnail gallery of recently taken pictures.Exit Closes the camera application and returns to the previous screen.SaveDisplays after a picture is taken. Selecting saves the photograph and returns to the view finder.DeleteDisplays after a picture is taken and in Gallery mode. Selecting discards the photograph and returns to the previous screen.Back Displays in Gallery mode. Selecting returns to the previously viewed screen.Previous Displays in Gallery mode. Selecting opens the picture prior to the current image in the gallery.Next Displays in Gallery mode. Selecting opens the picture after the current image in the gallery.
Draft 4/14/15- Do Not Distribute24Basic Operation and Navigation Wi-Fi SetupzTaking pictures:1. Press the Shortcut (S) Button and choose Camera from the menu.2. Focus the image to be captured in the view finder.3. Press the Photo icon.The view finder now shows the captured picture.4. Select Save to save the image, or Delete to delete it.5. Select Exit from the live view to close the camera application.3.6.2 Viewing PicturesPhotographs are stored on the hard drive and can be retrieved two ways:From the Diagnostic Suite; select Data Manager from the Home screen, then open the Camera Folder.From the desktop; select My Documents > ShopStream > Camera Folder.3.7 Wi-Fi SetupCertain applications in the ShopStream Diagnostic Suite require wireless Internet connection. The wireless network connection status icon is typically available from the Windows taskbar notification area and can be used to access the wireless network connection setup. Refer to Windows user documentation for wireless network setup instructions.
Draft 4/14/15- Do Not Distribute25Chapter 4 Scanner FunctionThe Scanner function allows your Diagnostic Tool to communicate with the electronic control modules (ECMs ) of the vehicle being serviced. This allows you to perform tests, view diagnostic trouble codes (DTCs), and view live data parameters from various vehicle systems such as the engine, transmission, antilock brake system (ABS) and more.4.1 Demonstration ProgramA Scanner demonstration program is provided to help you to become familiar with Scanner operations, without connecting to a vehicle. Sample data and test results are provided to help you learn the menus and basic operations.IMPORTANT:Do not connect the Scan Module to a vehicle while using the Demonstration mode.zUsing the demonstration program:1. From the Home screen, select the Scanner icon to open the manufacturer menu.The manufacturer menu includes all makes for which Scanner information is available. There is also a Demonstration icon included in the list.Figure 4-1 Sample demonstration selection
Draft 4/14/15- Do Not Distribute26Scanner Function Basic Operation and Navigation2. Select the Demonstration icon.A menu of demonstration choices now displays:–US Domestic—contains actual data captured while driving a 2001 Chevrolet Tahoe. Look for the throttle position (TP) sensor dropout while analyzing the data in Graphing mode.–OBD Training Mode—provides simulated data for an OBD-II/EOBD vehicle that allows you to access any of the standard functions.3. Select either option and a confirmation message displays.4. Select OK to load the selected database.5. Follow the on-screen instructions and select as needed until the Systems menu displays.6. Select from any of the systems listed, then select from the submenus.4.2 Basic Operation and NavigationThis section describes the basic menus, controls and navigation of the Scanner function and select scanner tests.4.2.1 Screen MessagesScreen messages appear when additional input is needed before proceeding. There are three types of on-screen messages; confirmations, warnings, and errors.•Confirmation Messages - Confirmation messages inform you when you are about to perform an action that cannot be reversed or when an action has been initiated and your confirmation is needed to continue. When a user-response is not required to continue, the message displays briefly before automatically disappearing.•Warning Messages - Warning messages inform you when completing the selected action may result in an irreversible change or loss of data.•Error Messages - Error messages inform you when a system or procedural error has occurred. Examples of possible errors include a disconnected cable or a peripheral, such as a printer, is powered off.4.2.2 Making SelectionsThe Scanner interface is a menu driven program that presents a series of choices one at a time. As you select from a menu, the next menu in the series displays. Each selection narrows the focus and leads to the desired test. Use your fingertip or the stylus to make menu selections.
Draft 4/14/15- Do Not Distribute27Scanner Function Basic Operation and Navigation4.2.3 Scanner Screen LayoutThe Scanner screens typically include three sections (Figure 4-2):1— Scanner Toolbar2— Main Body3— Lower ToolbarFigure 4-2 Scanner screen layoutScanner ToolbarThe Scanner toolbar contains a number of icons that allow you to configure the displayed data and to exit. The table below provides a brief explanation of the Scanner toolbar icon operations:Table 4-1 Scanner toolbar icons (sheet 1 of 2)Name Icon DescriptionExit Closes the current test and returns you to the menu.Back When available, returns to the previously viewed screen.Custom Allows you to select which parameters are displayed on the screen.AlarmsAllows you to set an alarm on certain data parameters when the signal goes above or below the alarm setting.PropertiesAllows you to adjust the display characteristics for all of the data screens.Graph View Allows you to simultaneously view up to 16 data graphs at a time.
Draft 4/14/15- Do Not Distribute28Scanner Function Basic Operation and NavigationThe Scanner toolbar is used to configure certain aspects of the displayed data and to exit. The following sections explain how to use the toolbar.CustomThe Custom icon on the Scanner Toolbar is used to determine which specific parameters display. Minimizing the number of parameters on the data list allows you to focus on any suspicious or symptom-specific data parameters. You can add or remove most parameters from the list. Any parameter that has a lock icon next to it cannot be removed from the list.IMPORTANT:Limiting the number of parameters that display allows for a faster refresh rate of the data. A smaller data lists also reduces the amount of memory used for saved files.zTo create a custom data list:1. Select Custom on the Scanner Toolbar.The parameter selection dialog box with all of the parameters selected opens (Figure 4-3).2. Select the Deselect All icon to clear the highlights from the screen.3. Create a custom data list by selecting the parameters to be included. Highlighting indicates a parameter that displays, parameters that are not highlighted do not display.SaveSaves a copy of the current frame of data that can be viewed using Data Manager.PrintOpens a standard Windows Print dialog box for saving a print copy of the current frame of data.More Opens a dropdown menu of the additional options shown below.ScaleSwitches the scale values, displayed along the left-hand side of the graphs, on and off.Sweep Switches the sweep values, displayed at the base of the graphs, on and off.Table 4-1 Scanner toolbar icons (sheet 2 of 2)Name Icon Description
Draft 4/14/15- Do Not Distribute29Scanner Function Basic Operation and NavigationFigure 4-3 Sample custom configuration screenKeep the following in mind when configuring a custom data list:–Gesture scroll if the list of parameters is longer than what is shown on the screen.–Use the Select All icon to display the complete list.–Use the Deselect All icon to remove all the currently selected parameters from the list.–Select individual parameters to highlight and include them in the list.–Select individual highlighted parameters to remove them from the list.–Use the Cancel icon to return to the data display.4. Once all desired parameters have been selected, return to the data list:–Use the List View icon to return to a data screen in PID List format.–Use the Graph View icon to return to a data screen in Graph View format, see Graph View on page 31 for details.NOTE:iGraph View is only available when 16 or fewer parameters (the number that can display on a single screen) were selected for the custom list. Make sure that no more than 16 parameters are highlighted if the screen displays a single graph when the Graph View icon is selected.AlarmsAlarms are visual indicators alongside a parameter in the data display list that change color to show the signal status. A green alarm indicates on, a gray alarm indicates off. Only digital parameters, those with a range limited to two states, can have alarms. Parameters with continuous ranges, such as variable voltage and pressure values, cannot have alarms. The alarm indicator assignments remain as selected until you exit the data list:zTo configure alarm settings:1. Select the Alarms icon on the Scanner Toolbar.The Alarm List dialog box opens.2. Check the parameters that you want to show alarms.3. Select Save.
Draft 4/14/15- Do Not Distribute30Scanner Function Basic Operation and NavigationAlarm indicators now appear next to the selected parameters in the Data List (Figure 4-4).Figure 4-4 Sample alarm indicatorsNOTE:iAlarms can only be set for certain parameters. If the Alarm List dialog box is empty, no parameters are available and alarms cannot be set.PropertiesThe Properties icon on the Scanner Toolbar is used to configure certain characteristics of the parameter graph display. Selecting opens a Properties dialog box that allows you to adjust colors, settings, and sweep (Figure 4-5).Figure 4-5 Sample properties dialog box
Draft 4/14/15- Do Not Distribute31Scanner Function Basic Operation and NavigationSelecting either color option, Edit Plot Color or Edit Background Color opens a standard color selection dialog box. Select a color, then select OK to close the dialog box.The Show Grid icon is used to switch a background grid pattern on the data graphs on and off:•To switch the grid on; select to highlight Show Grid, then select Accept.•To switch the grid off; select Show Grid twice so it is not highlighted, then select Accept.The Samples After Trigger setting determines how many data samples are recorded following a triggering event. The highlighted samples icon indicates the number of frames that are included in the recording after a triggering event.The sweep options let you choose the amount of data that displays across the graph. Values are in sample points, or frames of data. A frame of data equals one complete transmission of the serial data by the electronic control module.Graph ViewGraph View allows you to simultaneously display up to 16 parameter graphs (Figure 4-6). The graphs must first be opened in the data list in order to be included when Graph View is selected from the toolbar. The display defaults to a single graph if more than 16 graphs are open when the toolbar icon is selected. Should this happen, return to the data list and close some of the graphs.A toolbar in Graph View allows you switch scale and sweep values on and off, and to return to the List View. The Data Buffer toolbar at the base of the screen remains active.NOTE:iThe screen does not scroll in Graph View mode, it adjusts to show only the selected parameters.Figure 4-6 Sample Graph View screenGraph View mode can also be engaged from the custom data list configuration screen. Refer to Custom on page 28 for details.
Draft 4/14/15- Do Not Distribute32Scanner Function Basic Operation and NavigationSaveThe Save icon is used to record movies of vehicle datastream values. Saved files can be helpful when trying to isolate an intermittent problem or to verify a repair during a road test.zTo save a movie:•Select Save.A save movie dialog box displays while data is being saved. The movie is saved when the message box disappears.Figure 4-7 Sample save dialog boxTo open saved Scanner data files, from the Home screen select Data Manager > Scanner Data Folder, see Scanner DataViewer Operation on page 129.PrintSelecting Print from the toolbar opens a standard Windows Print dialog box. Select from the options as needed to print the current frame of data.Figure 4-8 Sample print dialog box
Draft 4/14/15- Do Not Distribute33Scanner Function Basic Operation and NavigationIf the Diagnostic Tool is connected to a printer, the current frame of data is printed. If the Diagnostic Tool is not connected to a printer, the frame of data is saved as an “XPS” file. A dialog box opens so that you can name the print file and specify the location that it is saved to, follow the on-screen instructions.Saved files can be printed at a later date, or opened and reviewed.NOTE:iSaved print files cannot be viewed using the Data Manager, they can only be opened into an internet browser.zTo open a saved print file:1. Minimize the Diagnostic Suite to view the desktop.2. From the desktop select My Documents > ShopStream > Scanner Data Folder.3. Locate the file you wish to view.4. Double select the file to open it.The internet browser and file open.MoreWhenever the More icon appears on the toolbar it indicates that there are additional options available. Selecting the More icon from the Scanner toolbar opens a dropdown menu that offers two choices that only apply to data graphs:•Scale•SweepScaleThe Scale option switches the scale values, displayed along the left-hand side of the data graphs, on and off (Figure 4-9). The dropdown menu closes once a selection is made.Figure 4-9 Sample data graph scales
Draft 4/14/15- Do Not Distribute34Scanner Function Basic Operation and NavigationSweepThe Sweep option switches the sweep values, displayed below the data graphs, on and off (Figure 4-10). The dropdown menu closes once a selection is made.Figure 4-10 Sample data graph sweepMain BodyThe main body of the screen varies depending on the stage of operation. The main body can show vehicle identification selections, the main menu, test data, instructions, troubleshooting information, controls, and other diagnostic information.
Draft 4/14/15- Do Not Distribute35Scanner Function Basic Operation and NavigationLower ToolbarWhenever communication is established with a vehicle, the Scanner continuously records data transmitted by the ECM in the data buffer. The toolbar below the main body of the screen contains the icons for navigating the buffered data and other options (Tab le 4- 2).Use the slider in the middle of the toolbar to quickly move through paused data.Figure 4-11 Sample data buffer sliderTable 4-2 Data buffer toolbar iconsName Icon DescriptionSnapshot Arms the software to take a snapshot of vehicle dataGo To Start Moves to the first frame in the data bufferPause Suspends data capture and changes to show the Play iconPlay Starts or resumes data capture and changes to show the Pause iconGo To End Moves to the last frame in the data bufferClear Erases data in the data bufferStep Back Moves to the previous frame in the data bufferFrame Counter Indicates the data buffer frame currently displayedStep Forward Moves to the next frame in the data bufferZoom In Increases the magnification by decreasing the sweep of the graphZoom Out Decreases the magnification by increasing the sweep of the graph
Draft 4/14/15- Do Not Distribute36Scanner Function Basic Operation and Navigation4.2.4 Menu OptionsThe Toolbar Menu icon at the base of the screen opens a menu near the top of the display.Figure 4-12 Sample Scanner Menu icon optionsThe following Menu options are available:•Safety Information—opens the Important Safety Instructions document.•File—allows you to print or save the data being viewed.•Tool s —allows you to perform certain maintenance operations and adjust tool settings.•Help—allows you to view supporting documentation.FileUse to print or save a copy of the data currently being viewed. Menu options include:•Save—opens a submenu with these options:–Screenshot—saves a graphic image of the current screen.–Collected Data—saves a recording of all the data currently in the buffer plus the number of frames designated after the trigger event (see Properties on page 30).•Print—opens a submenu with these options:–Screen—sends the current screen image to a printer.–Troubleshooter—prints the full text of the troubleshooter topic shown in the main body.Selecting an option opens a Windows Print dialog box for printing or saving the file.ToolsThis option allows you to adjust tool settings to your personal preferences. Selecting Tools opens a menu with two options:•Units Setup•Display BEN
Draft 4/14/15- Do Not Distribute37Scanner Function Basic Operation and NavigationUnits SetupThe units of measurement can be changed for temperature, vehicle speed, air pressure and other pressure readings. Choose between US customary or metric units of measure.zTo change the units setup:1. Select Tools > Units Setup.The Measurement Units Setup dialog box opens.Figure 4-13 Sample Units Setup screen2. Use the dropdown menus to select the desired value for each item.3. Select Accept to close the dialog box and apply the changes.Display BENSelecting opens a screen with the Balco Engine Number (BEN) of the currently identified vehicle. The BEN is used internally for data coordination, and you may be asked to provide to a Customer Care representative for troubleshooting communication problems.HelpA variety of utilities and additional resources are available through the Help menu:•User’s Manuals•About Scanner Hardware Version•About ScannerThe User Manual, Version Info, and Activation Status options are the same as explained previously, see Menu Options on page 20 for details. Other options are explained below.
Draft 4/14/15- Do Not Distribute38Scanner Function Basic Operation and NavigationUser’s ManualsThis option opens a menu of additional support documentation, such as vehicle communication software manuals, available to assist in your diagnosis. These manuals provide connection information, detailed test procedures, and other resource material for specific vehicles.Figure 4-14 Sample User’s Manuals menuSelect Exit to close the Help module and return to the Scanner.About Scanner Hardware VersionThis option opens a dialog box showing the hardware version and other details about the Scanner module. A Copy to Clipboard icon allows you to paste the information to a document or e-mail.About ScannerThis option opens a dialog box that shows the software version and other Scanner module details. A Copy to Clipboard icon allows you to paste the information to a document or e-mail.
Draft 4/14/15- Do Not Distribute39Scanner Function Scanner Operation4.3 Scanner OperationThe Scanner function has two main operation features:•Scanner—allows communication with the vehicle ECMs to review DTCs, view parameter data, and perform functional tests.•Fast-Track Troubleshooter—provides access to troubleshooting information from a database of experienced based information developed by master technicians.zBasic Scanner Operation Steps1. Open Scanner—Select Scanner on the Home screen.2. Identify the vehicle—Identify the test vehicle by selecting from the menu options.3. Connect the data cable to the vehicle—Follow the on-screen connection instructions to connect the Scan Module to the test vehicle.4. Select a system—Select the system to be tested from the systems menu.5. Select a test —Select the desired test.4.3.1 Vehicle IdentificationThe Scanner communicates with the ECMs of the test vehicle and provides vehicle specific data and test results. Vehicle identification is the initial step in using the Scanner function. Once vehicle identification information is entered it is saved in Vehicle History and can be selected again for later use to save time when testing the same vehicle.The vehicle identification sequence is menu driven, each selection advances to the next screen. A Back icon in the upper left corner of the screen returns to the previous screen. Menus items and procedures may vary by vehicle.zIdentifying a vehicle:1. Select the Scanner Function icon from the Home screen.A list of manufacturers displays (Figure 4-15).Figure 4-15 Sample manufacturer list
Draft 4/14/15- Do Not Distribute40Scanner Function Scanner Operation2. Select the manufacturer of the test vehicle from the list.A model year menu displays.NOTE:iYou can limit the number of manufacturers that appear on the list by selecting Configure Favorites from the toolbar. See Creating a Favorites List on page 76 for details.3. Select the year of the test vehicle from the menu.A list of vehicle types or models displays. Several selections may be required to identify the vehicle type and model, follow the screen prompts and enter the required information.A confirmation page showing the identified vehicle displays once all the required data has been entered. Review the information to make sure it is correct.4. Select OK. Alternative Vehicle IdentificationOccasionally, you may try to identify a test vehicle that the Scanner does not recognize, the database does not support, or has some unique characteristics that prevents it from communicating with the Scanner. In these instances, there is an alternate choice that allows you to establish communication with the vehicle:•OBDII/EOBD Function—this function allows you to connect to the OBDII equipped vehicle and perform basic OBD-II or EOBD diagnostic functions, see OBD Direct Operations on page 65 for additional information.Technical Service BulletinsThe Technical Service Bulletins icons (Figure 4-16) become active, after a vehicle has been identified, for additional information, see Technical Service Bulletins on page 114.Figure 4-16 Home Screen - TSB/Recall/Campaign Icon4.3.2 Connecting the Scan ModuleThe Scan Module is a wireless device that is connected (using the vehicle data cable) to the vehicle and transmits vehicle data to the Diagnostic Tool. To use the Scanner function the Scan Module must be paired with the Diagnostic Tool. If the Scanner tries to communicate with the vehicle and the Scan Module is not connected to the vehicle, a Connect Data Cable confirmation screen will display. For Scan Module connection and operation information, see Pairing The Scan Module on page 55.
Draft 4/14/15- Do Not Distribute41Scanner Function Scanner Operation4.3.3 Vehicle System and Test SelectionzSelecting a vehicle system:1. After the vehicle has been identified, a list of available systems for testing displays (Figure 4-17). Select a system to continue.Figure 4-17 Systems menu2. After a system is selected and the Scanner establishes communication with the vehicle, the Scanner Main menu displays available tests. Select a menu item to continue.Figure 4-18 Scanner Main menu
Draft 4/14/15- Do Not Distribute42Scanner Function Scanner OperationMain menu options vary slightly by year, make, and model. The main menu may include:•Data Display— displays data parameter information from the vehicle electronic control module (ECM). Selecting may open a submenu of viewing options.•Codes Menu—displays diagnostic trouble code (DTC) records from the vehicle electronic control module. Selecting may open a submenu of viewing options.•Clear Codes—erases DTC records and other data from the ECM. This selection is found on a Codes submenu for some models.•Functional Tests—provides specific subsystem and Guided Component Tests. The tests vary depending on the manufacturer and model.•Actuator Tests—similar to functional tests, checks the operation of certain actuators, such as solenoid valves and relays.•Memory Resets—allows you to reprogram adaptive values for certain components after making repairs. Selecting opens a submenu. These options are found on the Functional Tests Menu for some models.•System Tests—provides specific subsystem testing. Performing these tests is similar to functional tests.•Generic Functions—lets you access certain available Generic OBD II functions from a proprietary menu (1996 and newer vehicles only).•Troubleshooter—provides step-by-step procedures, integrating parameter data and retrieving trouble codes when appropriate, for specific symptoms of the identified vehicle.Codes MenuThis selection may appear as Codes, Codes Menu, Codes Only, Codes (No Data), or something similar on the menu. Selecting opens a list of data parameter viewing options that may include:Display CodesSelecting opens either a list of diagnostic trouble codes (DTCs) stored in the selected electronic control module (ECM), or a submenu of DTC viewing options. Submenu options may include:•Trouble Code Information—opens a list of codes in ECM memory.•History Codes—opens a list of codes whose symptoms are not currently present. History codes indicate an intermittently occurring problem.•Failed This Ignition—opens a list of codes that set during the current ignition cycle.•MIL SVS or Message Requested—displays ECM requests to light the malfunction indicator lamp (MIL) or service vehicle soon (SVS) lamp, or display a driver information alert.•Last Test Failed—displays a complete list of failed tests.•Test Failed Since Code Cleared—displays a list of tests that failed since the last time codes were cleared from ECM memory.If SureTrack® (optional) is active and data is available for a selected DTC, additional troubleshooting information from SureTrack (e.g. Common Replaced Parts data (Figure 4-19), Real Fix and Related Fixes) will also be available. For additional information about using SureTrack, see SureTrack on page 147.A code list includes the DTC, a brief description, and a SureTrack Fix It! icon that opens a submenu allowing you additional information about the DTC (Figure 4-19).
Draft 4/14/15- Do Not Distribute43Scanner Function Scanner OperationFigure 4-19 Sample code list and SureTrack informationClear CodesThe Scanner clears trouble codes from the ECM memory on some vehicles. If this function is not available on the test vehicle, Clear Codes does not appear as a menu option.zTo clear codes:1. Select Clear Codes from the Codes Menu. A confirmation message displays.2. Make sure any conditions shown on the confirmation message are met, then select Yes.A “codes cleared” message displays once the operation is complete.3. Select Continue to return to the Codes Menu.Freeze Frame/Failure RecordsThis selection displays the DTC that was set, along with corresponding data, when the ECM commanded the malfunction indicator lamp (MIL) to turn on.DTC StatusThis selection allows you to view the records of a particular DTC.zTo check DTC status1. Select DTC Status from the Codes Menu.The DTC Status entry field displays and the virtual keyboard opens (Figure 4-20).2. Use the virtual keyboard to enter the characters of the DTC.3. Select the virtual keyboard Backspace icon if needed to erase a character.
Draft 4/14/15- Do Not Distribute44Scanner Function Scanner Operation4. Select the virtual keyboard Return key once all the code characters are entered.Figure 4-20 Sample DTC Status entry fieldThe DTC status report displays (Figure 4-21).Figure 4-21 Sample DTC status report5. Select Exit to return to the DTC status entry screen.6. Select Exit again to return to the Codes menu.
Draft 4/14/15- Do Not Distribute45Scanner Function Scanner OperationData DisplayDepending upon the test vehicle, this selection may appear as Data, Data Display, Data Only, Data (No Codes), or something similar. All are similar. Selecting has one of the following results:•A submenu of data viewing choices displays.•Vehicle data displays.A submenu displays when more than one data viewing mode is available on the identified vehicle. On some models, the engine must be started or cranked before data can be displayed. For these models, a “Waiting to Communicate” message displays if the engine was not cranked or started.Data ScreensWhen a Data selection is made, the screen displays the data list for the selected module.The items available for any electronic control module vary from one vehicle to another.Data is presented in a 2-column format. An abbreviated parameter name is at the left of each column and its value is at the right edge of the column. Parameters display in the order that they are transmitted by the ECM, so expect variation between vehicles.Gesture scrolling allows you to quickly move through the data list. Simply touch the screen and drag your finger up or down to reposition the parameters being displayed. Position bars momentarily appear to the right of each column to indicate the position of the current screen in relation to the entire list as you scroll. Each column of parameters scrolls independently of the other column. Figure 4-22 shows a typical data screen.1— Graph icon2— Parameter name3— Parameter valueFigure 4-22 Sample data screen     
Draft 4/14/15- Do Not Distribute46Scanner Function Scanner OperationData GraphsSelect the Graph icon to open a data graph for that parameter (Figure 4-23). Selecting a parameter for graph view moves it to the top of the list. Select the Graph icon again to close the graph for that parameter and return to a data list view.Figure 4-23 Sample graph viewThe icons that display on each data graph allow you configure settings for the selected graph only:TriggersTriggers establish threshold values, an upper limit and a lower limit, for recording a data snapshot. A snapshot allows you to closely evaluate conditions that caused the triggering event.When a snapshot is taken, the Scanner captures additional data after the trigger point is detected, data collection pauses, and the buffered information is automatically saved as a movie. This gives you a complete picture of what was happening before the fact, what occurred at the trigger point, and what happened after the fact.Data collection is paused following a trigger event. Select the Play icon to resume viewing live data. A vertical line now appears on each of the data graphs to indicate the triggering point. The trigger line on the parameter that triggered the snapshot is a different color than those on the other graphs. This makes it easy to determine which parameter caused the trigger when triggers are set for multiple parameters.Table 4-3 Data graph icon operationsName Icon DescriptionExpand/CollapseSelect to expand the graph to fill the entire screen, select again to collapse the graph to the standard view.Graph PropertiesSelect to open the Graph Properties dialog box, which allows you to set triggers for recording a snapshot and to adjust the scale.
Draft 4/14/15- Do Not Distribute47Scanner Function Scanner OperationzTo adjust the amount of data collected after a trigger:1. Select the Properties icon on the Scanner toolbar to open the dialog box.2. Highlight one of the Samples After Trigger options:3. Select the Accept icon to close the dialog box.NOTE:iYou can also adjust the amount of data collected after a triggering event using the Properties icon on the Scanner toolbar. See Properties on page 30 for additional information.zTo set triggers and record a snapshot:1. Select the Graph Properties icon on the parameter graph you wish to set triggers on.The Graph Properties dialog box opens.2. From the Graph Properties dialog box, select Triggers On.A check mark appears in the box and the Min and Max fields activate (Figure 4-24).3. Select either Max: (maximum) or Min: (minimum) to activate that field and open the keyboard.4. Type the desired trigger value into the field.5. Select the other field and enter a trigger value, then close the virtual keyboard.6. Select Save to close the dialog box.Trigger lines (blue for upper and red for lower) display on the selected parameter graph.The area between the upper and lower trigger lines establishes the triggering condition. Any data points that register outside of the set trigger conditions initiates a snapshot.Figure 4-24 Sample Graph Properties dialog box7. Select Snapshot on the Data Buffer Toolbar to arm the snapshot.The Snapshot icon changes color to indicate it has been armed (Figure 4-25).Figure 4-25 Sample armed Snapshot icon
Draft 4/14/15- Do Not Distribute48Scanner Function Scanner OperationOnce all of the data is compiled, data collection pauses and the information is saved as a movie. A confirmation screen displays to let you know the name automatically assigned to the saved file and where to locate it.Figure 4-26 Sample saved movie confirmation screen8. Select OK to close the confirmation screen.9. Select the Play icon on the toolbar to resume viewing live data.NOTE:iSelecting an armed Snapshot icon disarms it.ScaleScale adjusts the upper and lower values displayed on the vertical axis of a data graph. Two scale modes are available; auto scale and manual scale. Auto scale, which is the default setting, automatically adjusts the graph scale based upon the minimum and maximum values transmitted by the ECM. Manual scale allows you to set the minimum and maximum values.zTo manually set the scale on a graph:1. Select the Graph Properties icon to open the dialog box for the graph you wish to scale.2. From the Graph Properties dialog box (Figure 4-27), select Auto Scale On.The check mark is cleared from the box and the minimum and maximum fields activate.3. Select either Max: (maximum) or Min: (minimum) to activate that field and open the keyboard.4. Type the desired scale value into the field.5. Select the other field and enter a value, then close the virtual keyboard.6. Select Save to close the dialog box.
Draft 4/14/15- Do Not Distribute49Scanner Function Scanner OperationFigure 4-27 Sample manual scale selectionThe dialog box closes and the parameter scale is now at the set values.Using ZoomThe zoom options on the Data Buffer toolbar allow you to change the magnification level of the sweep when viewing data graphs. Use the Zoom In (+) icon to increase magnification, and the Zoom Out (–) icon to decrease magnification.Functional TestsThe Functional Tests selection is used to access vehicle-specific subsystem and guided component tests. Available tests vary by manufacturer, year, and model, and only the available tests display in the menu.There are four general types of functional test operations:•Information Tests—are read-only tests, like selecting “VIN” from a Functional Tests menu to display the VIN of the identified vehicle.•Toggle Tests—switch a component, such as a solenoid, relay, or switch, between two operating states.•Variable Control Tests—command a certain value for a system or component, such as varying the spark timing in 1° increments or the EGR valve duty cycle in 10% increments.•Reset Tests—reset the adaptive, or learned, values that are stored in the electronic control module.Selecting Functional Tests opens a menu of test options that varies by make and model. Selecting a menu option either activates the test or opens a submenu of additional choices. Follow all screen instructions while performing tests. How and what information is presented on the screen varies according to the type of test being performed.IMPORTANT:Do not enter any functional tests while driving on a road test. During some functional tests, the ECM makes changes to ignition timing, fuel delivery, and other engine functions, which may affect engine operation and vehicle control.
Draft 4/14/15- Do Not Distribute50Scanner Function Scanner OperationSome toggle and variable control tests display functional test controls at the top of the screen with data stream information below (Figure 4-28).Figure 4-28 Sample functional test controlsFunctional test controls allow you manipulate the test signal as shown in Table 4-4.Table 4-4 Functional test control iconsName Icon DescriptionTest Activates the test.Return Moves focus back to the data list.Change List Allows you to switch data lists.Custom Allows you to select which parameters display during the functional test.Minus Switches an item to low or off, or incrementally reduces a variable signal.Plus Switches an item to high or on, or incrementally increases a variable signal.
Draft 4/14/15- Do Not Distribute51Scanner Function Scanner OperationGeneric FunctionsThe Generic Functions selection opens a menu of available OBD-II/EOBD functions on 1996 and newer vehicles. For additional information on generic functions refer to the Global OBD Vehicle Communications Software Manual. Menu options typically include:•MIL Status - displays the ID and status of the Malfunction Indicator Lamp (MIL)•Fast Track® Troubleshooter - displays a menu of available experience-based tests and tips•Readiness Monitors—displays the status of the OBD-II/EOBD required monitors•($01) Display Current Data - displays a screen containing Generic OBD PID data•($02) Freeze Frame—displays data stored in ECM memory when a DTC is set•($05) Oxygen Sensor Monitoring—displays on-board oxygen sensor monitoring test results•($06) On-Board Monitored Systems—displays the status of system monitors•($08) Request Control of On-Board System—establishes bidirectional ECM communication•($09) Calibration Identification—displays the ECM calibration identification numbers•($09) Calibration Verification Number—displays the ECM calibration•($09) In-Use Performance Tracking—displays a monitoring conditions report•($09) Vehicle Identification Number—displays the VIN•($0A) Emissions Related Fault with Permanent Status—displays a record of permanent codesTroubleshooterFast-Track® Troubleshooter is a database of experience-based information of validated real-world repair strategies that have been compiled by top-notch technicians. Troubleshooter simplifies the diagnosis process, as it contains information on virtually all common diagnostic trouble code (DTC) problems and driveability symptoms.Troubleshooter information is organized into a series of diagnostic tips that are designed to quickly lead you to the root cause of a particular problem. The tips are vehicle-specific, which means only tips that relate to the identified vehicle are presented. Selecting opens a menu that may include:•Code Tips—provides detailed information on setting conditions, testing, and interpreting test results for specific codes.•Symptom Tips—provides diagnostic tests and procedures based on vehicle operation.•Time Savers—provides supplemental information, such as firing order and #1 cylinder location, that may be needed to make a diagnosis.•Common Problems—provides advice and remedies for certain “pattern failures” that have been experienced on vehicles of the same model.•Tests and Procedures—explains how to perform certain tests on the specific test vehicle. Some tips provide specifications and installation information as well.•Fast-Track Data Scan (Normal Values)—contains information and guidelines on how to validate data readings for certain sensors and actuators, live data values are provided.NOTE:iTroubleshooter appears in a Scanner menu only if tips are available for the system selected on the identified vehicle.
Draft 4/14/15- Do Not Distribute52Scanner Function Stopping Communication and Exiting the ScannerCertain live data parameter values display directly within the tip when performing Troubleshooter tests and procedures. A tip may also contain a hyperlink to a Troubleshooter Reference, another test or procedure, or a supplemental operation, such as Clear Codes. Hyperlinks are shown in blue, and selecting them opens the link. Troubleshooter References open in a separate window. (Figure 4-29).1— Live data values2— HyperlinkFigure 4-29 Sample data values within a Troubleshooter tip4.4 Stopping Communication and Exiting the ScannerThe Scanner remains open as long as there is an active communication link with the vehicle. You must first stop communication with the vehicle in order to exit from the Scanner function. A warning message displays if you attempt to exit from the Scanner while it is communicating with the vehicle ECM.NOTE:iDamage to the vehicle electronic control module (ECM) may occur if communication is disrupted. Make sure the data cable and the USB cable are properly connected at all times during testing. Exit all tests before disconnecting the test cable or turning off the tool.
Draft 4/14/15- Do Not Distribute53Scanner Function Stopping Communication and Exiting the ScannerzTo exit Scanner and disconnect from a vehicle:When disconnecting the Diagnostic Tool from the vehicle, make sure the Scanner software is not communicating with the vehicle.1. From a codes or data display screen, select the Exit icon on the upper toolbar.Figure 4-30 Exit iconThe screen goes to the codes or data menu.2. Select the Back icon on the upper toolbar.Figure 4-31 Back iconThe screen goes to the system menu.3. Select the Back icon on the upper toolbar.A “stopping communication” message briefly displays followed by the systems menu.4. Select the Change Vehicle icon on the Toolbar.Figure 4-32 Change Vehicle iconThe vehicle description on the toolbar should now read “No Active Vehicle”.5. Select the Home icon on the Toolbar.Figure 4-33 Home iconThe Home screen displays.6. Disconnect the data cable from the vehicle diagnostic connector.
Draft 4/14/15- Do Not Distribute54Chapter 5 Scan Module Operation This chapter describes the connection, operation, troubleshooting and updating of the Scan Module.5.1 OverviewThe Scan Module is a wireless device that is connected to the vehicle and transmits vehicle data to the Diagnostic Tool. The Scan Module operates on 12 or 24VDC vehicle power, supplied through the vehicle’s data link connector (DLC). 1— Data Cable Connector2— Vehicle Power LED (green)3— Communication Issue LED (red)4— Bluetooth LED (green)5— Memory Card Port (remove protective hand grip for access)6— Universal Serial Bus (USB) Jack (remove protective hand grip for access)Figure 5-1 Scan Module($//%5
Draft 4/14/15- Do Not Distribute55Scan Module Operation Pairing The Scan Module5.2 Pairing The Scan ModuleTo use the Scan Module with the Scanner or OBD-II/EOBD functions, it must first be paired with the Diagnostic Tool. Pairing is the wireless connection (identification) process used to connect the Scan Module to your Diagnostic Tool. The Scan Module only needs to be paired once before it’s initial use. The connection configuration should remain in memory for all future uses, unless the connection configuration is removed or lost. NOTE:iWireless devices shown in this section are used as reference. Not all devices shown may be applicable to your Diagnostic Tool.zTo pair the Scan Module with the Diagnostic Tool:1. Turn on the Diagnostic Tool.IMPORTANT:The Scan Module needs to be powered on during the pairing process. Connect the Scan Module to a vehicle or to the Diagnostic Tool using the USB cable. Make sure the Diagnostic Tool has a charged battery or is connected to the AC/DC power supply.2. Connect the 26-pin end of the data cable to the Scan Module data cable connector.3. Connect the 16-pin end of the data cable to a vehicle data link connector (DLC).The green LED on the Scan Module is illuminated when power is being supplied to the Scan Module. For additional information on the Data Cable, see Data Cable Connection on page 57.4. From the Diagnostic Tool select System Settings > Paired Devices.5. Select Add from the toolbar, then OK when prompted.The Diagnostic Tool searches for compatible wireless devices, then displays the results. (Figure 5-2).Figure 5-2 Sample Scan Module selectionNOTE:iSearch results include all compatible wireless devices detected, and may include multiple Scan Modules if you are in a shop environment where more than one unit is powered on. Available module listings include a partial serial number. Make sure the screen listing matches the last six digits of the serial number of your Scan Module before continuing.6. Select the Scan Module you wish to connect from the results list.
Draft 4/14/15- Do Not Distribute56Scan Module Operation Checking Scan Module Paired StatusA search in progress message displays during the pairing procedure (Figure 5-3), the Paired Devices screen (Figure 5-4) displays once the procedure completes.Figure 5-3 Sample pairing in progress message7. Select the Home icon on the Toolbar.8. Disconnect the data cable from the vehicle.The Scan Module and Diagnostic Tool are now paired for wireless communication and should automatically recognize each other when both are powered up.5.3 Checking Scan Module Paired StatuszTo check if the Scan Module is paired to your Diagnostic Tool:1. Select System Settings > Paired Devices.The paired devices screen opens (Figure 5-4).The Paired Devices screen lists all of the devices paired to the Diagnostic Tool, and also indicates whether or not there is active communication occurring.Figure 5-4 Typical Paired Devices screen2. Verify the Scan Module is in the list of paired devices.
Draft 4/14/15- Do Not Distribute57Scan Module Operation Data Cable Connection5.4 Data Cable ConnectionTo use the Scan Module for Scanner and OBD-II/EOBD testing, it must first be connected to the vehicle’s data link connector (DLC). Depending on the vehicle, the supplied DA-4 data cable may be used alone or may require optional adapters. •All OBD-II/EOBD compliant vehicles - Use the supplied DA-4 data cable. The 26-pin end of the cable attaches to the data cable connector on the Scan Module. The16-pin end connects to the vehicle DLC. The cable connectors are secured with captive screws.•All non-OBD-II/EOBD (OBD-I) compliant vehicles - Use the supplied DA-4 data cable with the optional DA-5 adapter and a manufacturer specific adapter. The 26-pin end of the cable attaches to the data cable connector on the Scan Module. The16-pin end connects to the DA-5 adapter, the DA-5 adapter connects to the manufacturer specific adapter and then connects to the vehicle DLC. The cable connectors are secured with captive screws.While using the Scanner and OBD-II/EOBD functions, on-screen cable and adapter connection instructions are provided. The instructions may also include the location of the vehicle DLC (Figure 5-5). If required, additional connection information can be found in the appropriate vehicle communication software manual for the vehicle. Vehicle communication software manuals are available online, see the website information at the front of this manual.Figure 5-5 Vehicle connection data cable messageFor data cable vehicle power connection information, see Power Sources on page 10.zTo connect the data cable to the vehicle:1. While using the Scanner or OBD-II/EOBD function, follow the on-screen instructions for connecting the cable and/or any adapters required to the vehicle (Figure 5-5).2. Select Continue once the data cable is connected to the vehicle.
Draft 4/14/15- Do Not Distribute58Scan Module Operation Troubleshooting5.5 TroubleshootingThe Scan Module is a wireless communications device that uses Bluetooth technology to transmit vehicle data to the Diagnostic Tool without a physical connection. The working range of the transmitter is about 30 feet (9.14 m). Scan Module operations can be impacted when signal interference, or some other condition, disrupts or impairs the wireless communication network. These interruptions are usually temporary and easily repaired.Indicators of wireless communication interference include:•Slow Scan Module response accompanied by “Error 101” message.•Slow Scan Module response accompanied by “Error 404” message.•“Error Occurred” Message when trying to use the Scan Module.•“Error Occurred” Message after 20 or more minutes sitting idle, particularly if the devices have been stationary.5.5.1 No Communication MessageIf the Scan Module is paired to the Diagnostic Tool and tries to communicate with the vehicle and the Scan Module is not connected to the vehicle, a “Connect Data Cable” or “no communication” message displays. A signal lost due to moving out of range automatically restores itself when the Diagnostic Tool is brought closer to the Scan Module. The Scanner sounds a tone when the signal is lost.The following conditions cause a “no communication” message to display:•The Scanner is unable to establish a communication link with the vehicle.•You selected a system for testing that the vehicle is not equipped with (such as ABS).•There is a loose connection.•There is a blown vehicle fuse.•There is a wiring fault on the vehicle, or in the data cable or adapter.•There is a circuit fault in the data cable, Personality Key, or adapter.•Incorrect vehicle identification was entered.Refer to the Vehicle Communication Software manuals for manufacturer-specific troubleshooting information.5.5.2 Signal Loss / Out of Range AlarmA signal lost due to moving the Diagnostic Tool out of range of the Scan Module will automatically restore itself when the Diagnostic Tool is brought closer to the Scan Module. The Scan Module will sound an audible tone when the signal is lost.5.5.3 Checking Hardware StatusVerifying the Hardware Status is always the first step in troubleshooting a wireless connection issue.
Draft 4/14/15- Do Not Distribute59Scan Module Operation TroubleshootingThe Hardware Status indicators in the lower-right corner of the Home screen provide a quick reference to wireless operations. The background color of the status indicator icon represents the condition of the wireless connectivity to that device. Icon status is shown in the table below:The three light emitting diodes (LEDs) on the faceplate of the Scan Module let you know at a glance whether or not there is an active connection between the two modules. The two green LEDs (Vehicle Power and Bluetooth) both flash on and off when the Scan Module and Diagnostic Tool are actively communicating through a wireless connection. The red Communication LED flashes on and off when the Scan Module is performing an internal self test, and is illuminated continuously if a failure is detected (Figure 5-6).1— Vehicle Power—green LED, flashes during wireless communications2— Communication—red LED, illuminates if there is a communications failure3— Bluetooth—green LED, flashes during wireless communicationsFigure 5-6 Scan Module LEDsHardware Icon Background Color Condition ActionRed Not PairedPair the Scan Module to the Diagnostic Tool. See Scan Module Pairing on page 141 for instructions.Grey Paired, but Not CommunicatingYou may have moved out of range. Move the Diagnostic Tool closer to the Scan Module to reestablish communications. If connectivity is not restored, perform the Recovery Procedure on page 60.Blue Paired and CommunicatingHardware status is good and Bluetooth should be functional. Verify that the green Bluetooth LED on the front of the Scan Module is flashing. If there is no connectivity, perform the Recovery Procedure on page 60.($//%5
Draft 4/14/15- Do Not Distribute60Scan Module Operation TroubleshootingEach LED can be in one of three states; off, lit solid, or flashing. Interpret as follows:•Vehicle Power–Off, vehicle power is not being supplied to the Scan Module through the data cable–On Solid, the Scan Module is being powered by the vehicle, but not communicating with the Diagnostic Tool.–Flashing, the Scan Module is being powered by the vehicle and is communicating with the Diagnostic Tool.•Communication–Off, normal state, no errors detected.–On Solid, communications error detected.–Flashing, internal self-test in process, will go out once the test completes.•Bluetooth–Off, there is no connection between the Scan Module and Diagnostic Tool.–On Solid, the Scan Module and Diagnostic Tool are communicating through a solid (USB cable) connection.–Flashing, the Scan Module and Diagnostic Tool are communicating through a wireless connection.5.5.4 Recovery ProcedureThis is a quick and easy method that reestablishes connectivity between the Diagnostic Tool and the Scan Module in most instances. If bluetooth connectivity remains unavailable following recovery, use one of the alternate procedures to restart the system.NOTE:iThis product is intended to be used by professional technicians in a garage environment. Electrostatic discharges may happen occasionally and cause a loss of communication. To restore communication disconnect and reconnect the communication cables and follow screen prompts.zTo recover wireless connectivity:1. Disconnect the Scan Module from the vehicle.2. Navigate to the Home Screen on the Diagnostic Tool.3. Select Exit to close the ShopStream Diagnostic Suite.4. Connect the Scan Module to the vehicle.5. Select the ShopStream Diagnostic Suite icon on the desktop.Figure 5-7 Sample ShopStream Diagnostic Suite desktop icon
Draft 4/14/15- Do Not Distribute61Scan Module Operation TroubleshootingNOTE:iThe ShopStream Diagnostic Suite can also be started from the Windows Start menu.Alternate Recovery ProceduresUse these methods as an option to the Recovery Procedure, or when recovery fails to restore the wireless connection.USB ProcedureThis method establishes a “hard-wired” USB cable connection between the modules.zTo create a USB connection:1. Carefully slip the ends of the handgrip off of the sides of the Scan Module housing.2. Lift open the hinged cover on the base of the Scan Module.Figure 5-8 Scan Module USB jack, handgrip removed3. Plug the small end of the USB cable into the USB jack on the Scan Module.4. Plug the large end of the USB cable into a USB jack on the Diagnostic Tool.Scanner functionality should be restored immediately once the USB connection is complete. If not, suspect a hardware failure. The Diagnostic Tool and Scan Module are both fully functional, so you can complete your testing with the USB connection intact.ShopStream Diagnostic Suite Restart ProcedureThis method, which closes and restarts the ShopStream Diagnostic Suite software, takes about two minutes to complete.zTo restart the ShopStream Diagnostic Suite:1. Navigate to the Home Screen on the Diagnostic Tool.2. Select Exit to close the ShopStream Diagnostic Suite.3. Wait for the Scan Module Communication LED to stop flashing.4. Select the ShopStream Diagnostic Suite icon on the desktop.The ShopStream Diagnostic Suite should open with connectivity restored.
Draft 4/14/15- Do Not Distribute62Scan Module Operation Updating Scan Module FirmwareWindows Reboot ProcedureThis method, which completely shuts down the Diagnostic Tool, takes several minutes to complete.zTo reboot the Diagnostic Tool:1. Disconnect the Scan Module from the vehicle.2. Navigate to the Home Screen on the Diagnostic Tool.3. Select Exit to close the ShopStream Diagnostic Suite.4. Select Start in the lower-left corner of the screen to open the menu.5. Select Turn Off Computer from the menu.6. Select Turn Off when the Confirmation window opens.7. Wait for the tool to completely turn off, then press the Power button to restart the Diagnostic Tool .8. Connect the Scan Module to the vehicle once the ShopStream Diagnostic Suite opens.5.6 Updating Scan Module FirmwareThe internal programming (firmware) of the Scan Module, may require periodic updates. Firmware updates increase the Scan Module’s diagnostic capabilities, typically by adding support for new tests, vehicles and enhanced applications to the vehicle databases.Scan Module firmware updates (when available) are delivered with diagnostic software updates/upgrades. Upon starting the Scanner function, initially after a software update or upgrade has been installed, a message may be displayed to inform you an update is available (Figure 5-9).Figure 5-9 Scan Module update available messageThe firmware update process, as explained in the following procedure, begins automatically after ten seconds unless Update Now or Update Later is selected. Selecting Update Now begins the process immediately. Update Later defers the operation, closes the message, and starts the Scanner function. If you choose not to perform the update, it will not affect Diagnostic Tool operation, however you will not benefit from the additional features available in the update. Selecting Details in the upper-right corner opens a list of what is included in the update.
Draft 4/14/15- Do Not Distribute63Scan Module Operation Updating Scan Module FirmwarezUpdating Scan Module firmware:IMPORTANT:The Diagnostic Tool must be connected and powered by the AC/DC power supply during the Scan Module firmware update process. Damage can occur to the Scan Module if the Diagnostic Tool power is turned off or the power supply is disconnected during the firmware update process.1. Connect the AC/DC power supply to the Diagnostic Tool. 2. Turn on the Diagnostic Tool.3. Connect the Scan Module to the Diagnostic Tool as follows (Figure 5-10):NOTE:iThe Scan Module and Diagnostic Tool must be connected with the USB cable during the update process. The Scan Module DLC must be disconnected from a vehicle during the update process.a. From the bottom of the Scan Module, gently lift up and out on the sides of the handgrip to free it from housing.b. Open the hinged cover on the base of the Scan Module to expose the USB jack.c. Plug the small end of the USB cable into the USB jack on the Scan Module.d. Plug the large end of the USB cable into one of the USB jacks on the side of the Diagnostic Tool.1— Hinged cover2— USB jackFigure 5-10 Scan Module USB jack4. Select Scanner from the Diagnostic Tool Home screen.5. Select OK when the update available message displays (Figure 5-9).
Draft 4/14/15- Do Not Distribute64Scan Module Operation Updating Scan Module FirmwareThe update begins and installation progress is tracked on the screen (Figure 5-11).Figure 5-11 Sample update in progress screenA “successfully updated” message displays once the installation process is complete (Figure 5-12).Figure 5-12 Sample firmware update complete message6. Select OK to close the message and return to Scanner operations.The Scan Module, now has the latest firmware update, is ready to use.
Draft 4/14/15- Do Not Distribute65Chapter 6 OBD Direct OperationsThis Home screen option allows you to access Generic OBD-II/EOBD Scanner tests without completing a vehicle identification. OBD Direct presents a quick way to check for diagnostic trouble codes (DTCs), isolate the cause of an illuminated malfunction indicator lamp (MIL), check monitor status prior to emissions certification testing, verify repairs, and perform a number of other services that are emissions-related. This mode is also used for testing OBD-II/EOBD compliant vehicles that are not included in the Scanner databases.OBD Direct is a Scanner function, and the Scan Module must be connected to the test vehicle and communicating with the Diagnostic Tool. This function only provides generic OBD-II/EOBD information. To access enhanced OBD-II/EOBD functions, select Scanner from the Home screen.Options for the Menu icon on the Toolbar at the base of the screen are the same as those available for the Scanner module. Refer to Menu Options on page 36 for details.Selecting OBD Direct on the Home screen opens a menu with two options (Figure 6-1):Figure 6-1 Sample OBD Direct main menu
Draft 4/14/15- Do Not Distribute66OBD Direct Operations OBD Health Check6.1 OBD Health CheckThe OBD Health Check offers a way to quickly check for and clear generic diagnostic trouble codes (DTCs) and to check readiness monitors. Selecting OBD Health Check opens a submenu of options (Figure 6-2).Figure 6-2 Sample OBD Health Check menu6.1.1 Global OBD II Code CheckThis option displays any stored emission related generic DTCs reported by the ECM. Selecting opens a submenu with two choices: Codes and Pending Codes.Select an option to display the code list. Refer to Codes Menu on page 42 and the Global OBD Vehicle Communication Software Manual for additional information.CodesCodes displays a list of current emission related DTCs. OBD-II/EOBD Codes have a priority according to their emission severity, with higher priority codes overwriting lower priority codes. The priority of the code determines the illumination of the MIL and the code erase procedure. Manufacturers rank codes differently, so expect to see differences between makes.
Draft 4/14/15- Do Not Distribute67OBD Direct Operations OBD Health CheckPending CodesThe purpose of this service is to enable the scan tool to obtain “pending” or maturing diagnostic trouble codes. These are codes whose setting conditions were met during the last drive cycle, but need to be met on two or more consecutive drive cycles before the DTC actually sets.The intended use of this service is to assist the service technician after a vehicle repair and after clearing diagnostic information, by reporting test results after a single driving cycle.•If a test failed during the driving cycle, the DTC associated with that test is reported. If the pending fault does not occur again within 40 to 80 warm-up cycles, the fault is automatically cleared from memory.•Test results reported by this service do not necessarily indicate a faulty component or system. If test results indicate another failure after additional driving, then a DTC is set to indicate a faulty component or system, and the MIL is illuminated.6.1.2 Global OBD II Clear CodesThis option is used to clear all emission related diagnostic data such as, DTC records, freeze frame data, and test results, from ECM memory. Although OBD Direct only displays generic OBD-II data, clearing codes erases all of the stored data including any enhanced codes.A confirmation screen displays when the clear codes option is selected to prevent accidental loss of data. Select Yes on the confirmation screen to continue. Refer to Codes Menu on page 42 and the Global OBD Vehicle Communication Software Manual for additional information.6.1.3 Readiness MonitorsUse this menu option to check the readiness of the monitoring system. An OBD-II/EOBD system checks the status of emission-related subsystems by running continuous or periodic tests. Test results are shown in the data viewer (Figure 6-3).Figure 6-3 Sample readiness monitor test reportGesture sweep to view the entire list of Readiness Monitors to ensure that all tests are complete. It is possible to print the readiness test status or save it as part of a Vehicle history.
Draft 4/14/15- Do Not Distribute68OBD Direct Operations OBD Diagnose6.1.4 MIL StatusThis item is used to check the current condition of the malfunction indicator lamp (MIL). Additional information, such as which ECM commanded the MIL on and the distance driven while the MIL is on (if supported), can also be displayed. It is also possible to print the MIL Status.6.2 OBD DiagnoseSelecting OBD Diagnose opens a menu with the following options:•Start Communication—begins the test session•Connector Information—provides data link connector (DLC) location details for most models•Manual Protocol Selection—allows you to select which protocol to use6.2.1 Start CommunicationUse the following procedure to conduct an OBD Direct test session:zTo perform an OBD Direct Test:1. Select Start Communications from the OBD Direct menu.A generic connection message will display (Figure 6-4), connect the Scan Module to the test vehicle as instructed.Figure 6-4 Sample generic connection message
Draft 4/14/15- Do Not Distribute69OBD Direct Operations OBD Diagnose2. Select Continue.A communications message that shows how many ECMs were detected, which ECM is communicating, and which communication protocol is being used displays (Figure 6-5).Figure 6-5 Sample communication message3. Select Continue and a menu of available tests displays (Figure 6-6).Figure 6-6 Sample Start Communication menu4. Select a test to continue.
Draft 4/14/15- Do Not Distribute70OBD Direct Operations OBD DiagnoseReadiness MonitorsUse this menu item to check the status of the monitored system. If a monitored system is not supported, it is not displayed. Scroll, if needed, to view the entire list of monitors. Selecting Readiness Monitors opens a submenu with two choices:•Monitors Complete Since DTC Cleared—displays the results of all monitor tests that have run since the last time the electronic control module (ECM) memory was cleared.•Monitors Complete This Cycle—displays only the results of monitor tests that ran during the current drive cycle, they reset when the ignition is switched off. MIL StatusThis item is used to check the current condition of the malfunction indicator lamp (MIL). Additional information, such as which ECM commanded the MIL on and also the distance traveled while the MIL is on (if supported), can also be displayed. It is also possible to print the MIL Status.Fast-Track TroubleshooterFast-Track® Troubleshooter is a database of experience-based information of validated real-world repair strategies that have been compiled by top-notch technicians since 1988. The Troubleshooter system simplifies the diagnosis process, as it contains information on virtually all common diagnostic trouble code (DTC) problems and driveability symptoms for most vehicles covered by the vehicle communication software.($01) Display Current DataUse this item to display the current emission related data from the selected electronic control module (ECM) of the vehicle. Displayed data includes analog inputs and outputs, digital inputs and outputs, and system status information broadcast on the vehicle data stream. OBD Direct data displays similar to Scanner data, refer to Data Display on page 45 for details.($02) Display Freeze Frame DataThis item is used to display freeze fame data for any stored emission related diagnostic trouble codes (DTC). In most cases the stored frame is the last DTC that occurred. Certain DTCs, those that have a greater impact on vehicle emission, have a higher priority. In these cases, the highest priority DTC is the one for which the freeze frame records are retained.Freeze frame data includes a “snapshot” of critical parameter values at the time the DTC set.($03) Display Trouble CodesThis option displays any stored emission related DTCs reported by the various ECMs. The OBD Direct code report is similar to a Scanner module code report, and includes the Fix It icon with hyperlinks to SureTrack and Repair Information details. See Display Codes on page 42 for additional information.
Draft 4/14/15- Do Not Distribute71OBD Direct Operations OBD Diagnose($04) Clear Emissions Related DataThis item is used to clear all emission related diagnostic data such as, DTCs, freeze frame data, and test results from the memory of the selected ECM.($05, 06, 07) Display Test param./ResultsThis option opens a submenu of test parameters and test results from various sensors, monitor test results, and a record of DTCs detected during the last drive cycle. The menu includes:•Oxygen Sensor Monitoring ($05)•On-Board Monitored Systems ($06)•DTCs Detected During Last Drive ($07)($08) Request Control of On-board SystemThis service enables bidirectional control of the ECM so that the Scanner is able to transmit control commands to operate the vehicle system. This function is useful in determining how well the ECM responds to a command.Available options vary by make, model, and year of the test vehicle. Select a test and follow the on-screen instructions.($09) Read Vehicle IdentificationThis selection displays the vehicle identification number (VIN), the calibration identification, and the calibration verification number (CVN) of the test vehicle.($09) In-use Performance TrackingThis selection displays the “In-use Performance Tracking” of monitored data. It is basically a record of the number of times each of the monitor tests have been completed.($0A) Emission Related DTC with Permanent StatusThis service displays a record of any “permanent” codes on late-model vehicles if the vehicle supports Service $0A. A permanent status DTC is one that was severe enough to illuminate the MIL at some point, but the MIL may not be on at the present time.Whether the MIL was switched off by clearing codes or because the setting conditions did not repeat after a specified number of drive cycles, a record of the DTC is retained by the ECM. Permanent status codes automatically clear after repairs have been made and the related system monitor runs successfully.
Draft 4/14/15- Do Not Distribute72OBD Direct Operations OBD Diagnose6.2.2 Connector InformationThis option opens a database of vehicle diagnostic connector locations that includes most makes and models.zTo locate a vehicle diagnostic connector:1. Select Connector Information from the System menu.2. Select a manufacturer from the list presented.3. Select a model from the list presented.Instructions for which, if any, cable adapter or pin to use displays.4. Select Continue.Information on where to locate the vehicle diagnostic connector displays.5. Select Continue to return to the System menu.6.2.3 Manual Protocol SelectionA communication protocol is a standardized way of data communication between an ECM and a scan tool. Global OBD may use several different communication protocols. The scan tool automatically connects to an available protocol, which displays on the connection message (Figure 6-5). Some vehicles communicate on more than one protocol. Use the Manual Protocol Selection option to switch to a different protocol.Select Manual Protocol Selection and message displays advising you to make sure you know the correct protocol for the test vehicle. An incorrect selection may activate warning lamps and set CAN related faults on the vehicle. Select OK and a menu of options displays (Figure 6-7).Figure 6-7 Sample communication protocol menu
Draft 4/14/15- Do Not Distribute73Chapter 7 Guided Component Test OperationsThe Guided Component Test software is a component-testing powerhouse, providing you with a robust diagnostic database for use with scopes and meters. It is like having access to a complete library of shop manuals for testing engine-management components, transmission sensors and components, and ABS systems.Guided Component Test helps you with everything from selecting the appropriate test for a specific component to showing the hook-up location and correct pin configuration. This software thoroughly guides and instructs you on proper testing procedures and offers tips from the internal troubleshooter database. The Guided Component Test procedures, tips, and meter settings reduce your overall set-up and diagnostic testing time. Vehicle-specific Guided Component Tests are provided for engine, transmission, ABS, charging, transfer case and suspension systems.:$51 ,1*Risk of electrical shock.•Read the Important Safety Instructions document provided separately for messages on the safe use of this product.• This product is intended for Measurement Category I (for example, automotive 12V systems), do not use this product for Measurement Categories II, III, and IV.• Measurement Category I is for performing measurements on circuits not directly connected to MAINS or MAINS circuits (an example of a MAINS circuit is 120V AC or 240V AC household or industrial electricity), do not connect this product to MAINS or MAINS circuits.• Do not apply the Black Ground Lead to test points other than ground/system return/vehicle chassis.Electrical shock can cause personal injury, equipment damage, or circuit damage.IMPORTANT:Maximum rated transient over voltage impulse is 500 volts, do not exceed the rated transient over voltage.7.1 Vehicle IdentificationThe Guided Component Test information presented is specific to the vehicle being tested. Therefore, certain attributes of the test vehicle must be entered into the Diagnostic Tool so that the correct data can be retrieved. Vehicle identification information is carried over if you enter the Guided Component Test module either from the Scanner function or from one of the records stored in the Vehicle History module. However, you may need to enter additional attributes in some instances.The vehicle identification sequence is menu driven, you simply follow the screen prompts and make a series of choices. Each selection you make advances you to the next screen.
Draft 4/14/15- Do Not Distribute74Guided Component Test Operations Vehicle Identification7.1.1 Menu Options, Guided Component TestSelecting the Toolbar Menu icon at the base of the screen offers the following options:•Safety Information—opens the Important Safety Instructions document. See Safety Information on page iii for additional information.•File—allows you to print, save and set page settings of the data being viewed.•Top Level Menus—allows you to access supplemental information and training programs.•Help—allows you to view supporting documentation. See Help Operations on page 139 for additional information.FileSelecting File opens a menu of print options:•Print Article—selecting has one of two results:–If a printer is connected, the file is sent to the printer.–If a printer is not connected, the article is saved as a (.xps) file, which can be retrieved, moved, or copied and printed at a later time.•Print Preview—opens a representation of what the printed file will look like.•Page Setup—allows you to adjust margins and paper orientation.Top Level MenusSelecting Top Level Menus opens a list of the following options:•Features Benefits•How To•Power User Tests•Snap-on Automotive TheoryFeatures BenefitsSelecting Features Benefits opens a menu page that includes:•5-Minute Walk Thru With Demo Board—explains how to use the optional demonstration board to generate sample signals.•Features & Benefits—provides descriptions and a brief overview of meter functions.•Accessories—opens a menu of optional equipment available.•Product Description—provides descriptions and a brief overview of meter operations.The demonstration board not only helps you learn how to use the Guided Component Test software, it allows you to hone your skills and diagnostic technique without an actual test vehicle.Power User TestsThe Power User Tests option gives you quick access to a pre-configured meter for conducting a number of control system tests. Tests are available with or without on-screen help. Help typically provides a description of the test along with expected results and a link to the pre-set meter.
Draft 4/14/15- Do Not Distribute75Guided Component Test Operations Vehicle IdentificationHow ToThe How To option provides a list of available on-screen instructions for performing tasks. Scroll to view the entire list. Typical topics include:•10-Minute Electronic Classes—provides brief instruction in basic electronics and circuit connections.•15-Minute Ignition Classes—provides an introduction to basic ignition testing.•Illustrated Terms & Definitions—provides definitions of terms, drawings and tips associated with Guided Component Testing.•No-start Basics—provides a guideline for diagnosing a no-start condition.•O2 Sensor & Feedback System Analysis—displays the Guided Component Test meter in the “live” graphing mode with O2S test tips to help you understand the fundamental concepts of O2S diagnostics.•Test Tips—gives on-screen instructions for performing specific Guided Component Tests along with drawings and tips.•20-Minute Current Ramp Classes—provides an introduction to current ramp testing.•Minute Current Ramp Classes—provides an introduction to current ramp testing.•Theory And Operation—provides basic theory and operation information for related components.Snap-on Automotive TheorySelecting the Snap-on Automotive Theory option provides you basic operation, theory and testing information on various systems such as:•Air Conditioning•Diesel Particulate Filters•High-Intensity Discharge Headlights•Supplemental Restraint Systems•Diagnosing Battery Draws•Electronic Parking Assistance Class•LIN-Bus•Tire Pressure Monitoring
Draft 4/14/15- Do Not Distribute76Guided Component Test Operations Vehicle Identification7.1.2 Creating a Favorites ListOnce a Guided Component Test database is loaded, a list of manufacturers displays. This list is often long and includes makes that are not frequently used. A toolbar at the top of the screen allows you to custom configure the manufacturer list to display only the makes you frequently service.Figure 7-1 Sample manufacturer listzTo configure a favorites list:1. Select Configure Favorites on the toolbar.A list of selectable manufacturers displays.Figure 7-2 Sample Configure Favorites screen2. Select each manufacturer you want to include, selected manufactures are highlighted.
Draft 4/14/15- Do Not Distribute77Guided Component Test Operations Vehicle IdentificationNOTE:iManufacturers appear on the favorites list in the order in which they are selected. Therefore, if you select the makes you work on most frequently first, they will appear at the top of the list.3. Select Finished on the toolbar once your selections have been made.The screen returns to the manufacturer list, but only the makes you selected display. Note the “Favorites” toolbar selection now reads “Full list”.4. Select Full List on the toolbar to view the complete list of manufacturers.5. Select Back on the toolbar at any time to return to the previous screen.Your favorites list is what will display whenever a Guided Component Test database is started in the future. The list can be modified at any time by selecting Configure Favorites from the toolbar.7.1.3 Identifying a Test VehicleExact procedures to identify the test vehicle may vary somewhat by vehicle and market. The following procedure, which identifies a 2008 Ford Focus for testing the fuel injection system, is typical of what to expect.zTo identify a vehicle for Guided Component Test:1. Select the Guided Component Test Function icon from the Home screen.2. Select which database to load for the test vehicle if requested (optional).After the database loads, a list of manufacturers displays.3. Select FORD and a model year menu displays.4. Select 2008 from the year menu and a list of available models displays.5. Select FOCUS from the model list and a list of available engines displays.6. Select 2.0L from the engine list and a confirmation dialog box displays (Figure 7-3).Figure 7-3 Sample confirmation dialog box7. From the confirmation dialog box, select OK to continue, or Cancel to return to the engine list.
Draft 4/14/15- Do Not Distribute78Guided Component Test Operations Vehicle IdentificationA list of tests available for the identified vehicle displays (Figure 7-4).Figure 7-4 Sample available tests list8. Select FUEL INJECTION and a fuel injection component test menu displays (Figure 7-5).Figure 7-5 Sample available component tests list9. Select a test to continue.The identification sequence is now complete, refer to the Operations section that follows for details on how to navigate through the Guided Component Test information and perform tests.NOTE:iIf you return to the Home screen and select Scanner or Vehicle History the vehicle identification entered here is carried over. However, additional information may be needed by some modules.
Draft 4/14/15- Do Not Distribute79Guided Component Test Operations Operations7.2 OperationsThe Guided Component Test software provides vehicle specific Guided Component Test procedures and information that aid in setting up scopes and meters. Once a test vehicle is identified, you can select a Guided Component Test from the list of available tests. For most selections two main choices are available on the component menu:1. COMPONENT INFORMATION—provides information on the selected component and connector pin details that assists you in understanding the components prior to diagnosis.2. TESTS—provides a pre-configured list of tests, guides you through performing the tests, and offers tips and resources to reduce setup and testing time.7.2.1 Component InformationComponent Information provides details on specific vehicle components to provide a better understanding of the components prior to diagnosis.The Component Information screens contain information to assist you with testing. The screens are divided in sections to help quickly guide you to the correct information (Figure 7-6):•Operation—provides a general description of normal component operation.•Connector—displays the component connector and lists pin assignments.•Location—identifies the component location and the best place for testing it.•Tech note—provides Guided Component Test-related tips (for example, common failures or faults) as well as update or recall information.Figure 7-6 Sample Component Information screenzTo view component information:1. Select a component from the tests list.2. Select COMPONENT INFORMATION from the component menu.
Draft 4/14/15- Do Not Distribute80Guided Component Test Operations OperationsNOTE:iAn additional selection, such as front or rear for an oxygen sensor (O2S), may be required before advancing to the component information screen.The component information screen displays (Figure 7-6).3. Always Gesture sweep to view any additional information below what is visible.4. Select Back at any time to return to the previous screen.7.2.2 TestsThe Tests section guides you through the process of performing tests on a specific component. It also provides specifications, tips on how and where to connect the test meter leads, and also automatically configures the multimeter or lab scope to perform the selected test.Once a test vehicle is identified, you can select a component from the available tests list.zTo select a test:1. Select a component from the list.2. Select TEST to open the list.NOTE:iMore than one selection is available in some instances. For example, select Ignition Tests and a menu offering Primary Tests and Secondary Tests displays.The list shows all of the tests available for the selected component, choices vary by make, model, and year.Selecting opens an additional submenu similar to the one shown in Figure 7-7 when more than one option is available.Figure 7-7 Sample O2S voltage test submenu
Draft 4/14/15- Do Not Distribute81Guided Component Test Operations Operations3. Select a test option and the test screen displays (Figure 7-8).Figure 7-8 Sample Test screen4. Gesture sweep to view any additional information.5. Select Back at any time to return to the previous screen, or select Exit to return to the main component menu.HyperlinksGuided component test screens contain hyperlinks that can either take you to another page containing additional information or open an additional window on top of the current screen. Hyperlinks display as icons. Common hyperlinks are:–View Meter—opens a live meter set up to perform the test in the lower portion of the screen (Figure 7-9). Once the meter view is open, the Guided Component Test toolbar at the top of the screen is replaced by the Scope Multimeter toolbar, which allows you to make adjustments to the settings. See Scope Multimeter Toolbar on page 93 for details.–Show More Information—advances to a new screen with more detailed information about a particular test, select Back to return to the test screen.
Draft 4/14/15- Do Not Distribute82Guided Component Test Operations OperationsView MeterA Meter icon, which is only available in the Guided Component Test view meter mode, appears on the upper toolbar (Figure 7-9).Figure 7-9 Sample view meter windowThree view meter options are available:1. With View Meter active (Figure 7-9), select the Meter icon on the toolbar once and the meter expands to fill the entire screen.2. Select the Meter icon a second time and the meter open as a separate window (Figure 7-10). This window can remain open if you switch to the Scanner function and can be accessed from the Windows taskbar at the bottom of the screen. You can also resize and reposition the meter window on the screen.Figure 7-10 Sample meter view in a separate window
Draft 4/14/15- Do Not Distribute83Guided Component Test Operations OperationsSelecting the Close icon (red box with an X) when viewing the meter in a separate window closes the meter and returns you to the Guided Component Test screen.3. Select the Meter icon a third time to close the separate window and return to the standard meter view as shown in Figure 7-9.Select Exit from the toolbar to close meter view and return to the Guided Component Test screen.Connecting to a Test VehicleBefore performing a test, you must connect the meter test leads to the vehicle. Certain Guided Component Tests require the use of specific leads. Information on specific leads and other connecting information displays on the initial test screen. Follow the on-screen connection instructions in the test procedure to connect the test leads.Performing a TestOnce you connect the test leads to the vehicle, you can proceed with testing.zTo perform Guided Component Tests:1. Follow the instructions displayed in the test procedure section.2. Gesture sweep to view all of the instructions and follow the on-screen procedures.3. Select the View Meter hyperlink to display test results.4. Refer to the on-screen information to verify test results.IMPORTANT:Refer to Scope and Multimeter Operations on page 84 for additional information on working with the View Meter window.
Draft 4/14/15- Do Not Distribute84Chapter 8 Scope and Multimeter OperationsThe Scope Multimeter function provides all the tools needed for performing electrical and electronic circuit tests and for monitoring signals and circuit activity. The Scope Module easily separates from the Diagnostic Tool and connects with a USB cable so that test results can be remotely monitored as you perform other tasks.The Scope Multimeter function works interactively with other functions. Selecting “View Meter” from a Guided Component Test or Scanner Test opens the Scope Multimeter function.:$51 ,1*Risk of electrical shock.• Read the Safety Information provided for important warnings on the use of this product• This product is intended for Measurement Category I (for example, automotive 12V systems), do not use this product for Measurement Categories II, III, and IV.• Measurement Category I is for performing measurements on circuits not directly connected to MAINS or MAINS circuits (an example of a MAINS circuit is 120V AC or 240V AC household or industrial electricity), do not connect this product to MAINS or MAINS circuits.• Do not apply the Black Ground Lead to test points other than ground/system return/vehicle chassis.Electrical shock can cause personal injury, equipment damage, or circuit damage.IMPORTANT:Maximum rated transient over voltage impulse is 500 volts, do not exceed the rated transient over voltage.8.1 Using the Scope Module RemotelyThe Scope Module (M4) module can be undocked from the Diagnostic Tool, and used remotely to increase the range of mobility while monitoring signals on a test vehicle. An A/B type USB cable (supplied) is used to connect the Scope Module to the Diagnostic Tool when used remotely. As general practice, the Scope Module should only be undocked from the Diagnostic Tool when it is off. To prevent accidental loss of data, make it a practice to first save the current data if desired, then select either the Power Off or Back icon from the Scope Multimeter toolbar to stop meter operation. Power Off saves the current settings, but does not save data. Settings are not saved if Back is selected.
Draft 4/14/15- Do Not Distribute85Scope and Multimeter Operations Using the Scope Module RemotelyNOTE:iIf the Scope Module: ○ Is undocked from the Diagnostic Tool when it is on, or ○ Is exposed to a electro static discharge (ESD) while it is being used remotely the following will occur: • Communication between the Diagnostic Tool and the Scope Module will be terminated. • All current data and settings will be lost. • An error message (e.g. Meter/Scope Not Found) will display to indicate that Scope Module communication has terminated.When communication is reestablished (after a communication loss), the Scope Multimeter application is restarted and the Scope Multimeter main menu page is displayed. NOTE:iWhen the Scope Module is connected to it’s docking station or is connected to the Diagnostic Tool with a USB cable remotely, the Scope Module USB connection status indicator (lower right of screen) is displayed. When the Scope Module is removed from the docking station, and is not connected by a USB cable the status indicator is not displayed.zTo setup the Scope Module for remote operation:1. Depress the Scope Module release tab located on the top of the Diagnostic Tool (Figure 8-1).Figure 8-1 Scope Module release tab2. Slide the Scope Module off of the Diagnostic Tool.3. Locate the USB jack on the bottom of the Scope Module (Figure 8-2).Figure 8-2 Scope Module USB jack location4. Connect the square end of the USB cable to the jack on the Scope Module.5. Connect the rectangular end of the USB cable to either of the two ports on the Diagnostic Tool.The Scope Module is now ready for remote use.
Draft 4/14/15- Do Not Distribute86Scope and Multimeter Operations Getting Started8.2 Getting StartedThe Scope and Multimeter module enables the following functions:•Lab Scope•Ignition Scope•Graphing Multimeter•Digital Multimeter8.2.1 CapabilitiesThe following tables detail the software and hardware capabilities.Table 8-1 ScopeFunction Range Accuracy/CommentsSignal MeasurementCh. 1—yellow banana jackCh. 2—green banana jackCh. 3—blue banana jackCh. 4—red banana jackEach channel input is referenced to common ground input (GND—black banana jack)Sample RateFor 50uS sweep 6MSPSFor 100uS sweep 3MSPSFor all other sweeps 1.5 MSPSContinuous sampling,MSPS = mega samples per secondBandwidth DC–3 MHz 3 db point @ 3 MHzInput Impedance 10 MOhm@ DC4kOhm @ 3MHz Channel 1–4VDC (Full Scale) 100mV–400V Do not measure greater than 75VDCVAC (Full Scale) 100mV–400V Do not measure greater than 50VAC (rms)Low Amp Probe20A scale (100mV/Amp)40A scale (10mV/Amp)60A scale (10mV/Amp)Connect Low amp Probe (+) to Ch. 1 (yellow banana jack) and (–) to GND input (black banana jack).See NOTE below.Table 8-2 Graphing Multimeter (part 1 of 2)Function Range Accuracy/CommentsSignal MeasurementCh. 1—yellow banana jackCh. 2—green banana jackCh. 3—blue banana jackCh. 4—red banana jackEach channel input is referenced to common ground input (GND—black banana jack)Sample Rate 1.5 MSPS Continuous sampling,MSPS = mega samples per secondBandwidth DC–3 MHz 3 db point @ 3 MHzInput Impedance 10 MOhm@ DC4kOhm @ 3MHz Channel 1–4VDC (Full Scale) 75VDC Do not measure greater than 75VDCVAC (Full Scale) 50VAC Do not measure greater than 50VAC (rms)Ohm Measurement Diode Test Continuity TestCh. 3—blue banana jackCh. 4—red banana jack -
Draft 4/14/15- Do Not Distribute87Scope and Multimeter Operations Getting StartedNOTE:i200V to 400V scales are not to be used to measure signals greater than 50VAC (rms) or 75VDC.IMPORTANT:Do not use the Low Amp Probe to measure current on conductors at a potential greater than 46VAC peak or 70VDC.8.2.2 Leads, Probes and AdaptersThe Scope Module uses standard safety banana plugs that are compatible with many accessories. The various leads, probes, clips, and adapters that are supplied with, or available as optional equipment, are explained in this section.IMPORTANT:When removing leads from their sockets, do not pull on the wire because it can damage the leads. Pull on the plug.Ohms 40 Ohm–4 MOhm Fixed scalesLow Amp Probe20A scale (100mV/Amp)40A scale (10mV/Amp)60A scale (10mV/Amp)Connect Low amp Probe (+) to Ch. 1 (yellow banana jack) and (–) to GND input (black banana jack).See NOTE below.Table 8-3 Digital MultimeterFunction Range Accuracy/CommentsSignal Measurement Ch. 1—yellow banana jack Channel 1 input is referenced to common ground (GND—black banana jack)VDC (Full Scale) 75VDC Do not measure greater than 75VDCVAC (Full Scale) 50VAC Do not measure greater than 50VAC (rms)Signal Measurement Input Impedance 10 MOhm -Ohm Measurement Diode Test Continuity TestCh. 3—blue banana jackCh. 4—red banana jack -Ohms 40 Ohm–4 MOhm Fixed scales or Auto RangingGlitch capture Approximately 50 uS -Diode Test 2 V Scale -Table 8-2 Graphing Multimeter (part 2 of 2)Function Range Accuracy/Comments
Draft 4/14/15- Do Not Distribute88Scope and Multimeter Operations Getting StartedChannel 1 LeadFigure 8-3 Yellow Channel 1 LeadThe shielded yellow lead is used for Channel 1 (Figure 8-3) and other channel connections that need additional grounding. The lead color matches the color of socket 1 on the Scope Module and the color of trace 1 on the test screens.This yellow lead includes a black, right-angle, common ground plug and a black, stackable, common ground plug. The non-stackable ground plug always connects to the ground (GND) jack on top of the Diagnostic Tool. The stackable ground plug is used for connecting additional leads, such as the Channel 2 Lead or the Secondary Coil Adapter Lead, that require grounding. The stackable lead grounds through the non-stackable lead and does not need to be connected to the jack on the Diagnostic Tool.Channel 2 LeadFigure 8-4 Green Channel 2 leadThe shielded green lead (Figure 8-4) is used for Channel 2. The lead color matches the color of socket 2 on the Scope Module and the color of trace 2 on the test screens. This green lead includes a stackable, black, right-angle ground plug.Channel 3 Lead Figure 8-5 Blue Channel 3 leadThe non-shielded blue lead (Figure 8-5) is used for either Channel 3 or Digital Meter minus (–). The lead color matches the color of socket 3 on the Scope Module, as well as the color of trace 3 on the test screen.Channel 4 LeadFigure 8-6 Red Channel 4 leadThe non-shielded red lead (Figure 8-6) is used for either Channel 4 or Digital Meter plus (+). The lead color matches the color of socket 4 on the Scope Module, as well as the color of trace 4 on the test screen.
Draft 4/14/15- Do Not Distribute89Scope and Multimeter Operations Getting StartedAlligator ClipsFigure 8-7 Alligator clipInsulated alligator clips, colored to match each test lead, are included. A black clip for the common ground lead is also supplied (Figure 8-7). Each clip plugs into the straight end of a channel lead.Test ProbesFigure 8-8 Test probeTwo test probes are included, one black and one red (Figure 8-8). The test probes plug into the straight end of the test leads.Secondary Coil Adapter Lead (optional)Figure 8-9 Secondary Coil Adapter leadThe optional Secondary Coil Adapter lead (Figure 8-9) connects to the clip-on secondary wire adapter, coil-in-cap adapter or coil-on-plug adapter to display secondary waveforms.Secondary Ignition Clip-on Wire Adapter (optional)Figure 8-10 Secondary Ignition Clip-on Wire AdapterThe optional Secondary Ignition Clip-on Wire Adapter (Figure 8-10) connects the Secondary Coil Adapter lead to a secondary ignition lead on the vehicle to display ignition patterns.
Draft 4/14/15- Do Not Distribute90Scope and Multimeter Operations Getting StartedInductive RPM Pickup Adapter (optional)Figure 8-11 Inductive RPM Pickup adapterThe optional Inductive RPM Pickup adapter (Figure 8-11) connects to the scope auxiliary connector of the Diagnostic Tool with a DB9F plug. It can be used to trigger a waveform or display RPM. With the Ignition Scope, the RPM Pickup connects to cylinder number one to establish the firing order.Low Amp Current Probe (optional)The optional Low Amp Current Probe provides accurate and reliable non-intrusive testing of ignition coils, fuel injectors, fuel pumps, relays, electric motors, and parasitic draw. The optional Low Amp Current Probe measures current from 10 mA to 60 Amps.Figure 8-12 Low Amp Current Probe8.2.3 Menu Options, Scope MultimeterThe Menu icon on the Toolbar at the base of the screen opens a menu with the following options:•Safety Information—opens the Important Safety Instructions document.•File—allows you to print or save the data or meter setup being viewed.•Setup—allows you to adjust certain tool settings once a test has been selected.•Help—allows you to view supporting documentation.FileUse to print or save a copy of the data currently being viewed. Selecting opens a submenu:•Save Multimeter—opens an additional submenu with these options:–Save Configuration—saves the current screen setup as a preset for quick access.–Save Single Frame—saves a recording of the current screen.–Save All Frames—saves a recording of the current screen plus all the data in the buffer.•Print—opens a standard Windows Print dialog box for printing the current screen.
Draft 4/14/15- Do Not Distribute91Scope and Multimeter Operations NavigationSetupThis option allows you to adjust tool settings to your personal preferences. Selecting opens a menu of the following:•Unit Setup—opens the Unit Setup dialog box to adjust trace and display settings•Snapshot—opens the Snapshot dialog box for selecting how triggered data is saved.•Ignition—opens the Ignition dialog box for setting up to display secondary ignition patterns.HelpA variety of utilities and additional resources are available through the Help menu:•User Manual•Version Info•Activation Status•Scope AboutThe User Manual, Version Info, and Activation Status options are the same as explained previously, see Menu Options on page 20 for details.Scope AboutThis option opens a dialog box that contains the software version and other specific details about the Scope module. 8.3 NavigationThe following section describes how to navigate the screen interface.8.3.1 Screen LayoutThe screens typically include the following sections (Figure 8-13):•Scope Multimeter Toolbar—allows you to configure the tool for the type of test and to adjust the settings for each channel, or trace.•Main Body of the screen—displays test results. Options on the toolbar let you select how tests display on the screen.•Trace Details—displays trace settings, which can be adjusted or switched through the touch screen.•Record/Playback Control Toolbar—allows you to record and navigate through paused data.
Draft 4/14/15- Do Not Distribute92Scope and Multimeter Operations Navigation1— Scope Multimeter Toolbar2— Main body3— Trace Details4— Record/Playback Control ToolbarFigure 8-13 Scope Multimeter screen layout
Draft 4/14/15- Do Not Distribute93Scope and Multimeter Operations NavigationScope Multimeter ToolbarThe Scope Multimeter toolbar is used to set up the tool for testing and to configure the settings for each trace. Table 8 - 4 on page 93 gives brief descriptions of the control icons on the toolbar:Main Body of the ScreenThe main body of the screen varies depending on what display options have been selected. Up to four traces, along with digital readouts of current signal values, signal status and triggering conditions, can be displayed simultaneously on the main body of the screen. Adjustments to the display are made through the scope toolbar as explained above.Each trace is displayed as voltage over time on a standard oscilloscope screen. Voltage level is recorded on the vertical, or “y”, axis and time is presented on the horizontal, or “x”, axis of the screen. Values are shown for each graduation on the scales.When using transducers, the pressure being sensed by the transducer is converted into a voltage signal. However, the values are shown as pressure on the display screen rather than voltage.Table 8-4 Scope Multimeter toolbar iconsName Icon DescriptionBack Returns to the previously viewed screen.Setup Opens a dialog box that allows you to select personal preferences for viewing and saving data.Data Switches the trace information displayed at the base of the screen between three available states.Cursors Opens a dialog box that allows you to switch cursors on and off, and to reposition them on the screen.Refresh Clears the Min/Max and Current values on the trace details section of the screen.File Opens a dialog box that allows you to select options for saving data.Print Opens a dialog box that allows you to configure and print data.Power OffSwitches the Scope Multimeter off. This retains the settings and reduces battery drain when switching to a different module. The Play and Record icons on the Playback toolbar switch the meter back on.
Draft 4/14/15- Do Not Distribute94Scope and Multimeter Operations NavigationTrace DetailsThe Trace Details section displayed at the base of the screen can be used to quickly adjust settings for capturing the trace. The Trace details are accessed using either the Data icon on the upper toolbar or the Touch and Grow icon on the Playback toolbar. Both icons function the same and cycle the Trace Details selection through three states:•Displayed—trace settings are displayed in this mode.•Expanded—trace settings are displayed in a larger format in this mode.•Off—trace settings are not displayed in this mode.Adjustments are made by selecting the item to be changed on the touch screen. A dash (–) indicates a function that is not selected, and an icon indicates an active function (Figure 8-14).1— Peak Detect on2— Filter on3— Inverted trace4— Coupling AC on5— Sweep setting6— Trigger setup7— Trigger set on the rising slopeFigure 8-14 Sample data detail display     
Draft 4/14/15- Do Not Distribute95Scope and Multimeter Operations NavigationThe following trace adjustments and settings are available:•Profile—switches the trace for the selected channel on and off.•Channel—opens a dialog box that allows you to configure the trace setup (see Trace Controls on page 99 for details).•Probe—opens a dialog box that allows you to select the type of test probe being used.•Peak Detect—maximizes the signal sampling rate in order to capture fast events, such as spikes, glitches and other anomalies, that may normally be undetected.•Filter—smooths out the trace when the signal is disrupted by noise or other interference.•Inverted—switches the polarity of the displayed signal.•Coupling AC—subtracts the average value of the waveform by blocking the DC portion of an input signal to amplify the AC portion. This makes small variations in the trace visible.•Scale—opens a dialog box that allows you to select the scale, which is the total value displayed on the vertical axis of the display.•Sweep—the current sweep setting is shown in white at the end of the scale list, selecting opens a dialog box that adjusts the sweep (see Sweep Controls on page 101 for details).•Slope—only active when a trigger is set, indicates whether the trigger is set to activate on the rising or falling slope of the trace. Selecting the slope icon switches the slope. The white dash at the bottom of the slope column is used to set the trigger, selecting it opens the trigger setup dialog box (see Trigger Controls on page 102 for details).Record/Playback Control ToolbarThe record/playback control toolbar at the base of the screen is used for recording data and for reviewing paused data. Use the stylus or your finger tip to activate the icons. A position counter in the toolbar displays a numerical value of where the current screen is in relation to the entire recorded file.Use the slider in the middle of the toolbar to quickly move through paused data.Figure 8-15 Sample data buffer sliderUse the toolbar icons (Table 8-5) to more precisely navigate the data.Table 8-5 Data buffer toolbar icons (part 1 of 2)Name Icon DescriptionSnapshot Arms the software to take a snapshot of the sampled dataStep Back Moves to the previous point in the recorded dataBack 1 Frame Moves to the previous frame in the recorded buffer
Draft 4/14/15- Do Not Distribute96Scope and Multimeter Operations Navigation8.3.2 Making SelectionsMost selections for setting up and operating the scope are made using the stylus and the scope toolbar. The cursor lines, the trace zero line, and the trigger point indicator (+) can be repositioned by selecting and dragging them in the main body of the screen.There are two basic types of controls on the toolbar:•Switches•Dialog boxesA Switch changes states when selected. Changes happen immediately as the selection is made.A dialog box opens as a separate window on the screen and typically includes a number of choices. Changes happen immediately, however, the dialog box must be closed to return to the main window and continue. Make a selection to close the dialog box.Stop Stops recording dataRecord Begins recording dataPlay Recording Plays the data recording in a continuous loop at actual speedForward 1 Frame Moves to the next frame in the recorded dataStep Forward Moves to the next point in the recorded dataPosition IndicatorIn record mode, indicates how much data is collected. In playback mode; shows the position of the buffered data currently displayed as minutes:seconds:milliseconds of elapsed timeTouch and Grow Expands and collapses the Trace Detail area on the display screen to allow for easier finger tip controlZoom Increases or decreases the magnification of the graphTable 8-5 Data buffer toolbar icons (part 2 of 2)Name Icon Description

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