Socket Mobile 655-1 Handheld PDA User Manual

Socket Mobile, Inc. Handheld PDA

UserManual.wiki >

Socket Mobile >

655 1 User Manual HTML Version

user manual

USER’S GUIDE

SOMO® 655

HANDHELD COMPUTER

5/2012

6410-00234

Socket, the Socket logo, SoMo, SocketCare, SocketScan, Connect!Agent, and Wi-Fi Companion are trademarks

or registered trademarks of Socket Mobile, Inc. Bluetooth and the Bluetooth logos are registered trademarks

owned by Bluetooth SIG, Inc., U.S.A. and licensed to Socket Mobile, Inc. Wi-Fi and the Wi-Fi logo is a

registered trademark of the Wi-Fi Alliance. Windows Mobile is a trademark of the Microsoft group of

companies. All other brand and product names are trademarks of their respective holders.

The SoMo 655 includes technology licensed under European Community Registered Design Nos. 000745245-

0001, 000745245-0002 and 000745245-0003.

Reproduction of the contents of this manual without the permission of Socket Mobile is expressly prohibited.

Please be aware that the products described in this manual may change without notice.

Feel free to contact Socket Mobile at:

Socket Mobile, Inc.

39700 Eureka Drive

Newark, CA 94560-4808

USA

www.socketmobile.com/contact

Other than the above, Socket Mobile can assume no responsibility for anything resulting from the application

of information contained in this manual.

Please refrain from any applications of the SoMo 655 that are not described in this manual. Please refrain

from disassembling the SoMo 655. Disassembly of this device will void the product warranty.

You can track new product releases, software updates and technical bulletins by visiting the Socket Mobile

website at: www.socketmobile.com

IMPORTANT SAFETY INSTRUCTIONS

Please read and follow these safety instructions before using your device for the first time, and save them for

future reference.

• Keep away from extremely hot, cold or humid conditions.

• Avoid using in dusty environments.

• Do not allow the device to get wet.

• Avoid strong force, shock or vibrations.

• Do not open your device. Any attempts to open this device will void the warranty.

• Do not place objects on top of the device.

• Avoid removing the battery without turning off the device.

• Do not charge the device in extremely hot or cold conditions.

• Please only use the supplied USB synchronization cable.

• Please do not use other chargers or AC adapters, as these may damage your device.

• Do not remove MSD/MMC or CF cards while they are being accessed.

• Do not use this device in damp, wet or rainy conditions.

• Do not insert metal objects into the sync/charging port of the SoMo.

• Keep the SoMo and its accessories away from children.

Table of Contents

1 | Introduction ..................................................................................................................................................... 7

Ready to Customize....................................................................................................................................... 7

Power Management Software ...................................................................................................................... 8

Package Contents .............................................................................................................................................. 8

Product Registration ......................................................................................................................................... 8

Socketcare™ Extended Warranty ...................................................................................................................... 9

Socket Third-Party Accessories Recommendation (STAR) ................................................................................ 9

Synchronization Software ................................................................................................................................. 9

Hardware Features .......................................................................................................................................... 10

2 | Getting Started .............................................................................................................................................. 14

STEP 1: Install the Battery ............................................................................................................................... 14

STEP 2: Charge the Battery ............................................................................................................................. 15

STEP 3: Set up your SoMo 655 ........................................................................................................................ 16

STEP 4: Install Synchronization Software on Host PC ..................................................................................... 17

STEP 5: Connect to Host Computer ................................................................................................................. 17

STEP 6: Set Up Your Device Partnership ......................................................................................................... 19

3 | Using the SoMo 655 ...................................................................................................................................... 30

Stylus ............................................................................................................................................................... 30

A/B Mode Switch ............................................................................................................................................ 30

Start Menu ...................................................................................................................................................... 31

Online Help ..................................................................................................................................................... 31

Wireless Radio Manager ................................................................................................................................. 32

SoMo 655 Power Plus Battery Friendly® Utility .............................................................................................. 34

Backlight and Power Settings .......................................................................................................................... 36

CPU Performance Utility ................................................................................................................................. 37

Voice Recorder ................................................................................................................................................ 38

Adding a USB Keyboard/Mouse ...................................................................................................................... 38

4 | Wi-Fi Companion ........................................................................................................................................... 39

Additional Documentation .......................................................................................................................... 39

Useful Links ................................................................................................................................................. 40

Turning on the Wi-Fi Radio ............................................................................................................................. 40

Main Screen of Wi-Fi Companion ................................................................................................................... 42

Wi-Fi Status Icon ............................................................................................................................................. 42

Wi-Fi Finder ..................................................................................................................................................... 43

Finding and Connecting to a WLAN................................................................................................................. 44

5 | Socketscan 10 for CHS Series 7 Barcode Scanners ........................................................................................ 47

Additional Documentation .......................................................................................................................... 47

Useful Links ................................................................................................................................................. 47

Socketscan 10 Icons .................................................................................................................................... 47

STEP 1: Charge the CHS ................................................................................................................................... 48

STEP 2: Install Socketscan 10 .......................................................................................................................... 48

STEP 3: Pair the CHS with the SoMo ............................................................................................................... 49

STEP 4: Start Application ................................................................................................................................. 50

STEP 5: Scan Barcodes ..................................................................................................................................... 50

6 | Socketscan Plug-In for Scanners and Readers ............................................................................................... 51

STEP 1: Assign a Trigger Button....................................................................................................................... 52

STEP 2: Start Socketscan ................................................................................................................................. 53

STEP 3: Insert the Card .................................................................................................................................... 54

STEP 4: Start Application ................................................................................................................................. 54

STEP 5: Scan or Read Data .............................................................................................................................. 54

Appendix A Specifications ................................................................................................................................... 55

Specifications .................................................................................................................................................. 55

Appendix B Care and Maintenance ..................................................................................................................... 58

Cleaning the SoMo 655 or SoMo 655DXS: .................................................................................................. 58

Cleaning the SoMo 655Rx (antimicrobial version): ..................................................................................... 58

Carrying or Storing the SoMo: ..................................................................................................................... 58

Appendix C Resetting the SoMo 655................................................................................................................... 59

Soft Reset .................................................................................................................................................... 60

Hard Reset ................................................................................................................................................... 61

Appendix D Upgrading the ROM Image .............................................................................................................. 64

Appendix E Troubleshooting ............................................................................................................................... 67

Appendix F Technical Support ............................................................................................................................. 68

Online Knowledge Base:.............................................................................................................................. 68

Online Requests: ......................................................................................................................................... 68

By Phone: .................................................................................................................................................... 68

Limited Warranty ................................................................................................................................................ 69

Disclaimer............................................................................................................................................................ 70

Limited Software Warranty ................................................................................................................................. 70

Regulatory Compliance ..................................................................................................................................... 71

FCC Interference Statement (USA) ................................................................................................................. 71

Industry Canada Statement: .......................................................................................................................... 72

European Union Notice: ................................................................................................................................. 72

1 | Introduction

Thank you for purchasing the SoMo 655 handheld computer. The SoMo 655 is a

durable, Windows Mobile powered device that can help your business increase

the productivity of mobile workers, improve the visibility of data in the field, and

automate manual processes.

There are multiple configurations to suit different types of applications:

Model

Configuration

Target Industry

SoMo 655

Standard

Various

SoMo 655Rx

Antimicrobial with Extended Battery

Healthcare

SoMo 655DXS

Radio-free (No Bluetooth or Wi-Fi)

and no microphone

Government/high-security

applications

Ready to Customize

The SoMo 655 can be deployed out of the box with a wide range of Socket or third-party peripherals because

it comes pre-loaded with the following software:

Socket/Third-Party Peripheral

Pre-loaded Software

Socket CHS v3 Bluetooth barcode scanners

SocketScan™ 10 keyboard wedge software

Socket barcode, RFID and magnetic stripe

readers (plug-in cards, CRS, CHS v2)

SocketScan™ keyboard wedge software

Connect!Agent Bluetooth software

Socket 56K Modem Cards

Modem Utilities

Socket 10/100 Ethernet Card

Ethernet Utilities

Socket SoMo 655 Back Pack wireless

broadband ExpressCard adapter

Drivers, utilities

UIC UIC683 contactless/mag stripe card

reader

SocketScan keyboard wedge software

SocketSerial Serial I/O Card, Shielded USB-

to-Serial Adapter, USB Ethernet Gigabit

Adapter

Drivers

Socket also offers a wide range of accessories for the SoMo 655, including screen protectors,

Four-Bay Chargers, and more: http://www.socketmobile.com/products/

1 For Windows Mobile 6 Service Pack 8 or later, Connect!Agent software is pre-loaded but not installed.

Power Management Software

The SoMo 655 features the following power management software so you can optimize battery life according

to your performance needs:

Software

Description

Socket Power Plus Battery Friendly® utility

Performance optimization, analysis and

troubleshooting utility

Socket CPU Performance utility

Processor performance optimization utility

A/B Mode Switch utility

Configuration utility for A/B Mode switch

Package Contents

All SoMo 655, SoMo 655Rx, and SoMo 655DXS configurations come with the following items:

• SoMo 655 handheld computer

• Lithium-ion battery

• USB sync cable

• AC adapter

• USB power cable

• 2 rubber screw caps

• Quick Start Guide

Product Registration

Socket highly recommends that all customers register their products. Warranty is valid only if Product is

registered within 30 days of purchase. Registered users benefit from access to technical support, free service

packs and other updates for the SoMo 655. Register online at: http://support.socketmobile.com/

Alternatively, use the Getting Started wizard for SoMo registration. In the Today screen, tap Getting Started.

Socketcare™ Extended Warranty

SocketCare is an enhanced service program, purchasable from an Authorized SocketCare Reseller within 30

days of your SoMo purchase. Program features include:

• Faster turnaround for product repair, replacement, and support

• Exclusive access to technical support

For a list of Authorized SocketCare Resellers, please visit: http://www.socketmobile.com/support/socketcare

Socket Third-Party Accessories Recommendation (STAR)

The STAR Program assembles third-party accessories that have been tested for compatibility with Socket

products. Find featured products including keyboards, smart card readers, cases, and more at:

http://ww1.socketmobile.com/products/star.aspx.

The SoMo comes pre-loaded with software for STAR products from UIC and SocketSerial.

Synchronization Software

Before you start using your new SoMo 655, install Windows Mobile Device Center synchronization

software on your PC. For the most current version, go to

http://www.microsoft.com/windowsmobile/devicecenter.mspx for a free download.

Hardware Features

Front

Back

Bottom

Bluetooth/Wireless Status

Blue/Green LED (left)

LED Behavior

Meaning

Flashing blue

Bluetooth radio is on

Flashing green

Wi-Fi radio is on

Flashing blue and green

Bluetooth and Wi-Fi radios are on

OFF

Wireless radios are OFF or unit is in suspend mode

Alarm/Battery Status

Red/Green/Orange LED (right)

LED Behavior

Meaning

Flashing red

Alarm or Low battery notification:

<20% charge remaining for 1200 mAh battery

<15% charge remaining for 2600 mAh battery

OFF

Running on battery power or device powered off

Solid red light when connected to charger

Charging battery

Solid green light when connected to

charger

Battery is fully charged

Flashing orange

Battery data is unavailable

SoMo Behavior Under Low Battery Conditions

Remaining Charge for

1500 mAh Battery

Remaining Charge for 2600

mAh Battery

Low Battery Alert in title bar of Today

screen and flashing red LED

20%

15%

Critical Battery Alert in title bar of Today

screen and flashing red LED

10%

SoMo will shut down to preserve data

until the battery charged. The SoMo

should be able to maintain a standby state

for 160 hours.

To determine the battery life of the SoMo with your application, please visit:

http://www.socketmobile.com/products/handheld-computer/BatteryEstimator/index.html

To learn about SoMo battery best practices, please visit:

http://ww1.socketmobile.com/Libraries/Documents/Battery_Best_Practices.sflb.ashx

http://support.socketmobile.com/FrontLinesGlobalSupport_Socket_Ext/SocketMobile/Attach/Answer3-0-

34_CSN1006%20%20Socket%20Customer%20Notice%20%20Batteries%20discharging%20quickly%2020010

0524.pdf

Charging/Sync Cradle

With two USB ports, the cradle can act as a hub to connect a keyboard, mouse or other device. There is a

compartment for charging a spare battery, which can be charged at the same time as a SoMo.

Front

Back

If your SoMo does not include a cradle, you can buy one at:

http://ww1.socketmobile.com/products/handheld-computers/accessories-hc.aspx?cat=Charging

Socket offers a broad range of charging accessories for the SoMo, including durable charging

cradles, four-bay chargers, car chargers, and more.

Certain USB devices may require additional software or drivers.

The cradle for the SoMo 650 is NOT compatible with the SoMo 655.

CAUTION: DO NOT PRESS THE BATTERY

COVER DIRECTLY DOWN OR THE BATTERY

DOOR SENSING SWITCH COULD BE

DAMAGED.

CAUTION: THERE IS RISK OF EXPLOSION IF

BATTERY IS REPLACED BY AN INCORRECT

TYPE. DISPOSE OF BATTERIES ACCORDING

TO YOUR LOCAL REGULATIONS FOR

BATTERY DISPOSAL.

2 | Getting Started

CAUTION: TO ENSURE PROPER OPERATION OF YOUR SOMO 655, FOLLOW THE BELOW

INSTRUCTIONS PRIOR TO USE. FAILURE TO FOLLOW THESE INSTRUCTIONS COULD RESULT

IN YOUR SOMO TEMPORARILY NOT TURNING ON.

STEP 1: Install the Battery

1. To remove the battery cover, press the release button on the bottom of the battery cover with your thumb.

Use your opposite hand to slide the cover off.

2. Place the Lithium-ion battery into the battery compartment with the contacts side first (bar code label is

facing up).

3. To replace the battery cover, align the top end of the cover carefully, leaving a small gap. Then slide the cover

on till it clicks.

STEP 2: Charge the Battery

OPTION 1: Charge the SoMo directly from an outlet using the 1A AC adapter.

OPTION 2: Charge the SoMo using the Sync-charge cradle.

The SoMo 655 should be charged for at least 4 hours before first use. Afterwards, charge the

device as needed according to its battery level.

The right LED indicator on the front of the SoMo turns red while charging, then green when fully

charged.

CAUTION: WHEN CHANGING BATTERIES, DO NOT REMOVE THE MAIN BATTERY FOR

MORE THAN 5 MINUTES UNLESS AC POWER IS APPLIED TO THE UNIT. REMOVING EITHER

AC POWER OR THE MAIN BATTERY FOR MORE THAN 5 MINUTES COULD RESULT IN THE

SOMO FAILING TO POWER ON AFTER CHANGING THE BATTERY.

Lift flap to

access port.

STEP 3: Set up your SoMo 655

NOTE: For optimal results, make sure the SoMo 655 is fully charged before proceeding.

1. Check to see that the A/B Mode switch on the left side of the device is up, in the A position.

2. Press the power button.

STEP 4: Install Synchronization Software on Host PC

Do not connect your SoMo 655 to your host PC until the synchronization software has been

installed on the PC.

Windows 7/Vista

1. Enable Windows Mobile Device Center which comes installed on your computer. Download the latest

version for free at: http://www.microsoft.com/download/en/details.aspx?id=14

2. Follow the instructions on the webpage to install the software.

Refer to the Microsoft website for information on how to use the software.

Windows XP/2000

ActiveSync version 4.2 or greater is required to connect to Windows Mobile 5.0, and version 4.5 or

greater is required to connect to Windows Mobile 6.

1. If your host PC runs Windows XP or 2000, install Microsoft ActiveSync which is available free online at:

http://www.microsoft.com/download/en/details.aspx?id=15

2. After installation, the ActiveSync icon will appear on your system tray (lower right corner of the screen).

Refer to the ActiveSync online Help for information on how to use the software.

STEP 5: Connect to Host Computer

OPTION 1: Connect the SoMo to the host computer with the Sync Cable.

NOTE: It is recommended that you also connect the AC adapter.

OPTION 2: Connect to the host computer with the optional Cradle.

NOTE: It is recommended that you also connect the AC adapter.

STEP 6: Set Up Your Device Partnership

Windows 7/Vista

1. When you connect your SoMo 655 to your computer for

the first time, the Windows Mobile Device Center will

automatically start.

2. Click Set up your device.

3. Select the information you want to synchronize and click

Next.

4. Follow the instructions in the remaining screens to

complete the setup.

Windows XP/2000

1. When you connect your SoMo 655 to your computer for

the first time, the New Partnership wizard will

automatically launch.

NOTE: If the wizard does not automatically

appear, click Start | All Programs | Microsoft

ActiveSync.

2. Follow the setup wizard to set up the partnership. Once

completed, the first synchronization will start

automatically.

3. After the synchronization is complete, you will see that

the Calendar, Contacts and Tasks and other applications on your SoMo 655 have been updated.

The next time you wish to use the synchronization software, just plug your SoMo 655 into your computer.

The software will open automatically and update your device.

Getting Started Wizards

1. In the Today screen, tap Getting Started.

2. A list of wizards will appear. Some are generic for Windows Embedded Handheld 6.5, but some are

specifically for the SoMo 655:

Some of the latest wizards included with Windows Embedded Handheld 6.5 include the following:

• Register SoMo 655

• Install Microsoft Windows Mobile Updates

• Set up e-WFC

• Set up SocketScan 10

• Configure hold switch

• Set up Connect!Agent

• Sprite Backup Trial

• MobiScan Rapid Configuration Tool

• Set up Data Capture Triggers

• Set up WAN connections

• Configure CF/SD slots

• Additional wizards generic to Windows Mobile 6.1 devices

3. Tap on a title to launch the wizard.

Socket highly recommends that all customers register their SoMo devices. Registered users benefit from

update notifications and expedited service and support.

1. In the list of Getting Started wizards, tap Register SoMo 655.

2. In the next screen, tap on the link.

3. The registration wizard will begin. Make sure the SoMo has Internet access and follow the wizard to register

your SoMo.

Install Microsoft Windows Mobile Updates

In most cases, you will not need to use this utility.

1. In the list of Getting Started wizards, tap Install Microsoft Windows Mobile Updates.

2. Tap on the links for the updates you wish to install.

• Microsoft Update (KB980993) – For improving security of Internet Explorer Mobile 6 to prevent remote

code execution

• Microsoft Certificates Update (KB2524375) –For preventing spoofing

Set up Enhanced Wi-Fi Companion

By default, the SoMo has Wi-Fi Companion (WFC) installed. For SoMo devices running Windows Mobile 6

Service Pack 4 or later, Enhanced Wi-Fi Companion (e-WFC) is also pre-loaded but must be manually installed.

Enhanced Wi-Fi Companion offers many benefits, including advanced authentication (including PEAP-GTC,

EAP-TTLS, LEAP, EAP-FAST); WMM including transmit power control and CCKM; Cisco CCX 4.0 certification;

and a Socket profile editor with advanced functionality.

1. In the list of Getting Started wizards, tap Set up e-WFC.

2. To install the application, tap on the first link.

3. The device will begin to install the software. When prompted, choose where you will like the software

installed. Tap Install.

If you install the software in SoMo File Store, it will remain installed after a hard reset, but not

after a ROM flash.

4. After installation, you will be prompted to restart the SoMo. Tap OK.

Set up SocketScan 10

SocketScan 10 software is for Socket CHS Series 7 v3 barcode scanners.

1. In the list of Getting Started wizards, tap Set up SocketScan 10.

2. To install the application, tap on the link.

3. Follow the remaining screens to install the software.

Configure A/B Mode Switch

The A/B Mode Switch Utility lets you change the default behavior of the switch.

ROM v1.1 and later includes the utility. For previous ROMs, download the utility from:

http://www.socketmobile.com/support/downloads/handheld-computer/somo-655/

When the A/B Mode switch is activated, any connections or programs running on the SoMo will

remain active. By default the screen will turn off.

By default, the SoMo automatically suspends according to settings saved in the Power applet. To

access the applet, tap Start | Settings | System tab | Power.

1. In the list of Getting Started wizards, tap Configure A/B Mode switch.

2. Tap on the link in the wizard to access the A/B Mode Switch Utility.

Alternatively, tap Start | Settings | System tab | A/B Mode Switch.

3. Use the utility to configure your settings.

NEED NEW SCREEN SHOT THAT DOESN’T SAY

HOLD SWITCH

• Leave screen enabled: Select this checkbox to keep the screen on when the A/B Mode switch is activated.

A dialog will confirm the switch is activated. Tap OK or deactivate the switch to close the dialog.

When the SoMo is reset, this option is automatically re-enabled.

• Disable backlight: Select to keep the screen on but disable the backlight, recommended for conserving

battery life.

• Disable auto-suspend: Select to keep the SoMo alive when the hold switch is activated, regardless of

settings chosen in the Power applet.

Use this option with caution to avoid accidental battery depletion.

• Launch program when switch is activated/deactivated: Use the menu to select a program for the SoMo

to automatically launch when the hold switch is activated (in the down position, B) or deactivated (in the

up position, A).

4. After entering your settings, tap OK.

Set up Connect!Agent

Connect!Agent software is compatible with the Socket CHS Series 7 v1 or v2 and the Socket CRS Series 9.

1. In the list of Getting Started wizards, scroll down and tap Set up Connect!Agent.

2. Tap on the link. Follow the on-screen instructions to install the software.

Sprite Backup Trial

SoMo devices running Windows Mobile 6 Service Pack 5 or later include a free 10-day trial of Sprite Backup

software.

1. In the list of Getting Started wizards, tap Sprite Backup Trial.

2. Tap on the first link. Follow the on-screen instructions to install the software.

For more information about Sprite Backup, please visit: http://www.spritesoftware.com/products/sprite-

backup/full-edition

MobiScan Rapid Configuration Tool

1. In the list of Getting Started wizards, tap MobiScan Rapid Configuration Tool.

2. Tap on the link. Follow the on-screen instructions to install the software.

For more information about SOTI MobiScan, please visit:

http://soti.net/mc/help/Content/Manager/MobiScan.htm

Set up Data Capture Triggers

For instructions on how to set up data capture triggers for Socket barcode scanners or RFID readers, please

refer to Chapter 6.

Set up WAN Connections

For instructions on how to set up WAN Connections with the SoMo 655 Back Pack wireless broadband

ExpressCard adapter (sold separately), please refer to Chapter 7.

Configure CF/SD slots

In most cases you will not need to use this utility. If you insert a memory card into the SoMo and cannot

access data from the card after the device suspends/resumes, use the utility to leave the card slot enabled

even when the device has suspended.

1. In the list of Getting Started wizards, tap Configure CF/SD slots.

2. Check the appropriate box to enable a card slot after the SoMo suspends/ resumes.

3. Tap OK.

CAUTION: ONLY LEAVE A SLOT ENABLED TO INSERT A MEMORY CARD. DO NOT LEAVE A

SLOT ENABLED TO INSERT A SOCKET CF / SD DEVICE OR OTHER I/O CARD.

LEAVING A SLOT ENABLED WHEN THE SOMO IS NOT IN USE CAN DEPLETE THE BATTERY.

IF YOU LEAVE A SLOT ENABLED WHEN THE SOMO IS POWERED ON, DO NOT REMOVE OR

INSERT A CARD UNLESS IT IS A MEMORY CARD.

3 | Using the SoMo 655

This chapter explains how to use your SoMo 655 through its buttons, the A/B Mode switch, stylus, Start

menu, online Help, and the Radio Manager.

Stylus

You can use the stylus in three ways.

• Tap an item: Use to select an option, similar to left-clicking a mouse.

• Tap and hold an item: Reveals a submenu, if available. It is similar to right-clicking a mouse.

• Drag: Hold the stylus against the screen and drag to highlight multiple items, or to move the

position of an item. Similar to left-clicking and dragging a mouse.

A tethered stylus is also available online at:

http://ww1.socketmobile.com/products/handheld-computers/accessories-hc.aspx?cat=Input

A/B Mode Switch

The A/B Mode switch on the left side of the SoMo 655 can be used to prevent accidental input by

disabling all buttons and the screen. Any applications or wireless connections running on the device

will remain active.

To put your device on hold, move the switch down, to the B position.

The A/B Mode switch is not related to the software lock function accessible from the

Today screen.

When the A/B Mode switch is activated, by default, the screen will turn black, and the

screen and all buttons on the sides and front of the SoMo will be disabled, including the

power button.

To enhance your user experience, Socket has a A/B Mode Switch Utility that enables you

to configure the switch settings. (See Chapter 2.)

Start Menu

From the Start menu, you can access programs, settings and Help topics. The Start menu can be accessed by

tapping the Windows logo .

Online Help

Your SoMo 655 contains online help files. These can be accessed in two ways:

1. Tap Windows logo > Help > Contents for a list of Help topics.

2. To access Help for any particular application, open the application and then tap Windows logo >

Help.

Alternatively, tap on the Help icon if your application has one.

Wireless Radio Manager

Microsoft Wireless Manager

SoMo devices running Windows Mobile 6 include the Microsoft Wireless Manager by default. If

you install Enhanced Wi-Fi Companion, the Socket Radio Manager will appear instead (see next

page).

1. To open the Microsoft Wireless Manager, press the button on the right side of the SoMo. Alternatively, tap

the Wi-Fi and Bluetooth status line in the Today screen.

2. In the Wireless Manager, an X appears next to the Wi-Fi or Bluetooth icon when the radio is off. Tap on the

button to turn on the radio.

Wi-Fi Companion software automatically launches after Wi-Fi is turned on.

Socket Radio Manager

SoMo devices running Windows Mobile 5 include the Microsoft Wireless Manager by default. The

Socket Radio Manager also appears on SoMo devices running Windows Mobile 6 with Enhanced

Wi-Fi Companion installed.

1. To open the Socket Radio Manager, press the button on the right side of the SoMo 655. Alternatively, tap the

Wi-Fi and Bluetooth status line in the Today screen.

2. In the Radio Manager, a red X appears on the Bluetooth or Wi-Fi button when the radio is off. Tap on the

button to turn on the radio.

Wi-Fi Companion software automatically launches after Wi-Fi is turned on.

Flight mode turns off Bluetooth and Wi-Fi. When flight mode is disabled, the previously running

wireless radio(s) will turn on again.

SoMo 655 Power Plus Battery Friendly® Utility

This utility provides advanced power management and monitoring and is available on SoMo devices running

Windows Mobile 6 Service Pack 6 or later.

With MCU firmware 2.7 or later, the utility provides detailed information on SoMo performance.

To determine your MCU version, tap Start | Settings | System tab | System info | OS Version.

To learn more about the utility, please visit:

http://www.socketmobile.com/support/downloads/handheld-computer/somo-655/?page=Detail

1. In the Today screen, tap on the Battery icon or Power Plug icon. (These icons indicate whether the SoMo is

running on battery power or connected to AC power.)

Battery icon Power Plug icon

Alternatively, tap Start | Settings | System tab | Power Plus.

2. The Power Plus utility will appear, displaying the Battery screen.

Battery charging Battery discharging

Current usage typically ranges from 150 mA to over 450 mA depending on how the SoMo is being

used.

After a suspend/resume, it can take up to 30 seconds for the applet to make a reasonable

determination of time remaining.

If a battery is changed and the SoMo reset, it may take several minutes to report the battery

current usage and estimated time remaining.

3. Tap on the Advanced tab. If desired, configure the SoMo to automatically turn off if not used for a specific

amount of time.

4. Tap on the Usage tab. Information about the battery ID, last charging session, and charge remaining is

provided.

If desired, enable a power log:

• Power log interval: Select the duration of each power logging interval.

• Reset log: Tap to clear the power log data.

• Export CSV file: Tap to export the power log as a CSV file.

5. Tap OK.

To determine the battery life of the SoMo with your application, please visit:

http://www.socketmobile.com/products/handheld-computer/BatteryEstimator/index.html

Backlight and Power Settings

You may want to adjust the backlight and power settings to maximize the battery life of your SoMo 655.

1. Tap the Windows logo > Settings > System tab > Backlight.

2. The Backlight utility will appear. Adjust the settings as desired and tap OK.

3. In the Settings screen, tap Power.

4. Tap on the Advanced tab and adjust the settings as desired. Tap OK.

CPU Performance Utility

The CPU Performance utility allows you to choose a fixed processor speed based on your own criteria of

performance versus battery life. This utility is available with SoMo devices running Windows Mobile 6 Service

Pack 6 or later.

1. Tap the Windows logo > Settings > System tab > CPU.

2. The CPU Performance utility will appear, displaying the real-time processor speed and a graph of the current

processor load percentage.

3. If desired, adjust the speed setting.

• Auto: Select for the SoMo to monitor processor usage and adjust the processor speed accordingly.

• 624 MHz: Select for the best performance but least battery life.

• 416 MHz: Select for a good balance between performance and battery life.

• 208 MHz: Select for the best battery life but slower processor performance.

You can also adjust how the load graph appears:

• Auto-scale: Select to change the scaling shown in the load graph.

4. Tap OK.

Voice Recorder

By default, the left programmable application button is set for Voice Recorder. Tap on the red circle icon to

begin recording sound.

Note: Manually access Notes by tapping: Windows logo > Programs > Notes.

Note: If the toolbar does not appear, tap Menu | View Recording Toolbar.

Adding a USB Keyboard/Mouse

If you are using the SoMo 655??, add a USB Keyboard and/or mouse by docking the SoMo in the cradle and

using the cradle’s two USB ports to connect.

Socket also offers an optional USB host cable and Y cable, sold separately at;

http://ww1.socketmobile.com/products/handheld-computers/accessories-hc.aspx?cat=Charging

4 | Wi-Fi Companion

Wi-Fi Companion (WFC) is a powerful and easy-to-use utility for managing Wi-Fi

connections from your SoMo 655 handheld computer. Intuitive graphics display

connection properties at a glance. Tap on icons to quickly perform a variety of

networking tasks. For advanced users, the software also offers advanced

diagnostic tools and connection statistics.

In addition, the SoMo comes with the Enhanced Wi-Fi Companion Software (e-

WFC) pre-installed and offers the following advantages over WFC:

• Advanced authentication (including PEAP-GTC, EAP-TTLS, LEAP, and EAP-

FAST)

• WMM including transmit power control and CCKM

• Cisco CCX 4.0 compatibility

• Socket profile editor with advanced functionality

Software

OS on SoMo

Installation status

Wi-Fi

Companion

All

Pre-installed on device

Enhanced

Wi-Fi

Companion

Windows Mobile 5

Not compatible

Windows Mobile 6

prior to Service Pack 4

Not included on device. Register SoMo at

http://support.socketmobile.com/ and request a

free copy of the software.

Windows Mobile 6

Service Pack 4 or later

Pre-loaded on device but optional to install

To view a chart comparing WFC and e-WFC, please download the white paper:

http://www.socketmobile.com/pdf/techbrief/e-WFC_white-paper.pdf

For instructions on how to install e-WFC, please refer to Chapter 2.

This chapter primarily refers to standard WFC and shows WFC screens. Instructions and screens

for e-WFC will be equivalent unless otherwise noted.

Socket now offers two WLAN configuration options for the SoMo: Persistence Mode and Fast

Roaming. To learn more, read our white paper:

http://www.socketmobile.com/pdf/techbrief/somo-wifi-persistence-mode_white-paper.pdf

Additional Documentation

This chapter covers basic instructions for using Wi-Fi Companion on the SoMo 655. For detailed instructions,

please refer to the User’s Guide available online at: http://www.socketmobile.com/support/downloads/

Useful Links

Registered users can download software updates free. Log into: http://support.socketmobile.com

Turning on the Wi-Fi Radio

Wi-Fi Companion will automatically launch after you turn on the Wi-Fi radio.

1. Open the Radio Manager. Press the button on the right side of the SoMo 655. Alternatively, you can tap on

the Wi-Fi and Bluetooth status line in the Today screen.

2. In the radio manager, an X will appear on the Wi-Fi button to indicate that the Wi-Fi radio is off. Tap on the

button to turn on the radio. The X will disappear.

Socket Radio Manager Microsoft Wireless Manager

3. The Wi-Fi status icon will appear at the top of the screen. The icon varies based on your connection status.

Tap on the icon to view the main screen of Wi-Fi Companion. To view the different versions of the icon,

please refer to the chart on the next page.

Socket Radio Manager Microsoft Wireless Manager

If you tap Enable Flight Mode (Socket Radio Manager) or All (Microsoft Wireless Manager), the

Bluetooth and Wi-Fi radios will both be disabled. The manager will remember which wireless

radio(s) were running, so when you later tap Disable Flight Mode or All, the same one(s) will turn

on again.

For Enhanced Wi-Fi Companion, the screen has a green background.

Main Screen of Wi-Fi Companion

The screen content varies depending on your connection status.

Wi-Fi Status Icon

The icon appears at the top of every screen when Wi-Fi Companion is running.

Associated or Connected. Number of bars indicates signal strength.

Networks available.

Searching for networks.

Networks out of range but configured.

Your device properties

• Device name

• IP address

• Packets sent and

received

The icon always appears

regardless of connection

status.

Tap to view more IP

addresses or access the

radio manager.

Encryption status

Tap to access a

certificate

management utility

for WPA or 802.1x if

needed

Access point/remote device properties

• SSID (network name)

• Connection duration

• Signal quality rating and percentage

• MAC address (also known as BSSID)

• Channel number (in black circle)

Tap for Wi-Fi Finder.

Data rate

Tap to view signal

strength and data rate

distribution.

Valid IP address

Tap to access email, the

Internet, ping or trace

route.

Wi-Fi status icon

Tap to access this screen

from outside the utility

Wi-Fi Finder

The Wi-Fi Finder displays a list of WLAN networks found in range. To access the Wi-Fi Finder, tap on the large

tower icon in the bottom right corner of the main screen of Wi-Fi Companion.

Wi-Fi Finder Icons

Current connection

Signal strength of strongest AP (access point)/ad hoc radio

WEP encryption, WPA (PSK), WPA (TKIP), WPA2 or 802.1x

No encryption

Channel number

Profile saved

802.11b, 802.11g

Finding and Connecting to a WLAN

Ask your network administrator for the necessary security settings for your WLAN. If the WLAN uses 802.1x,

WPA or WPA2, you need to install authentication certificate(s) before you can connect. Refer to the Wi-Fi

Companion User’s Guide for instructions on the Socket certificate utility.

1. In the main screen of Wi-Fi Companion, tap on the tower icon or tap Tools | Wi-Fi Finder.

2. Wi-Fi Finder will appear, listing WLANs detected in range. Tap on any WLAN in the list to view additional

properties.

If desired, tap on the Type or Sort by drop-down menus to change how the list is displayed.

If your WLAN is not listed, tap Refresh at the bottom of the screen.

3. If Wi-Fi Finder cannot find your WLAN because its SSID (network name) is hidden, tap New at the bottom of

the screen.

A wizard will launch to help you create a profile for your network. Complete the wizard, entering the security

settings obtained from your network administrator.

Microsoft profile editor Socket profile editor

For Wi-Fi Companion, the Microsoft profile editor (Wireless Zero Configuration) will launch.

For Enhanced Wi-Fi Companion, a Socket profile editor will launch with dynamic configuration

and advanced security options.

4. If your WLAN does not have a profile (i.e., no folder icon is shown next to it), tap and hold your stylus on the

WLAN in the list. In the pop-up menu, tap Get Connected.

A wizard will launch to help you create a profile for the selected SSID. Complete the wizard, entering the

security settings obtained from your network administrator.

5. After a profile is saved, if the WLAN is in range, the SoMo will automatically try to connect to it. To connect to

another network in the list, tap and hold your stylus on the WLAN. In the pop-up menu, tap Connect.

5 | Socketscan 10 for CHS Series 7 Barcode Scanners

SocketScan 10 software sends data from your Socket Bluetooth Cordless Hand Scanner

(CHS) Series 7 v3 into any application running on the SoMo 655. This lets you use the

CHS without having to program custom applications. The software comes pre-loaded

on the SoMo 655 running Windows Mobile 6 Service Pack 8 or later but needs to be

installed.

These instructions do not apply to version 1 or 2 of the CHS, nor to the CRS

Series 9.

These instructions are for using the CHS in Bluetooth SPP mode. For Bluetooth

HID instructions please refer to your CHS manual.

Additional Documentation

This chapter covers basic instructions for using SocketScan 10 on the SoMo 655 with a CHS v3. For detailed

instructions, please refer to the appropriate User’s Guide for your type of CHS:

• 1D versions (7C, 7E, 7M, 7P, 7NRx): http://www.socketmobile.com/pdf/data-collection/chs-series7-

v3_ug.pdf

• 2D versions (7X, 7XRx, 7Xi, 7XiRx): http://www.socketmobile.com/pdf/data-collection/chs-7x_ss10-

ug.pdf

Useful Links

Registered users can download free software updates by logging into: http://support.socketmobile.com

Socketscan 10 Icons

The icon indicates whether SocketScan 10 is connected to your CHS and ready to read data. The icon appears

at the bottom of the Today screen.

Icon

Meaning

CHS not connected.

CHS connected and ready to scan barcodes

STEP 1: Charge the CHS

Refer to your CHS manual for hardware preparation instructions. You may also want to attach the tether.

If you have a 1D version of the CHS (7C, 7E, 7M, 7NRx or 7P) you will need to perform extra steps:

Change the CHS to SPP mode. Power on the CHS. Print out

this page and scan this barcode. Do not scan this barcode on

your computer screen.

Use the Bluetooth software to start a device search and pair with the CHS.

• Press the right side application button, which by default launches the wireless manager.

• If Bluetooth is not enabled, tap on the Bluetooth button.

• Tap Options | Bluetooth Settings

• At the bottom of the screen, tap Add.

• In the list of found devices, select the CHS.

• Complete the remaining screens.

• If prompted for a passkey, enter 0000 (four zeroes).

• After pairing, tap on the COM Ports tab. Add an outgoing COM port for the CHS.

STEP 2: Install Socketscan 10

1. In the Today screen, tap Getting Started.

2. In the list of Getting Started wizards, tap Set up SocketScan 10.

3. Tap the link to install the software.

PASSKEY = 0000

STEP 3: Pair the CHS with the SoMo

1. Tap Start | Programs | SocketScan 10 folder | SocketScan 10 .

2. In the Today screen, tap on the SocketScan 10 icon in the task tray. In the pop-up menu, tap

SocketScan 10 Settings.

3. Make sure an available COM port is selected. Tap OK.

4. In the Today screen, tap on the SocketScan 10 icon in the task tray. In the pop-up menu, tap EZ Pair.

Tap the type of CHS barcode scanner you have.

• If you have a 2D Scanner, the next screen will show a barcode. Power on the CHS and scan the barcode. If

prompted for a passkey, enter 0000 (four zeroes).

• If you have a 1D Scanner, in the next screen select your CHS and tap Pair.

After they pair and connect, the CHS will beep once. The task tray icon will also change .

If you have a 1D scanner, the CHS will disconnect from the SoMo, indicated by 2 beeps. The CHS will then

reconnect to the SoMo, indicated by 1 beep.

STEP 4: Start Application

Start the application that you want to enter data into (e.g., Excel Mobile or Google.com). From the Today

screen, tap Start | Programs and select your program. Make sure a document, spreadsheet or form is open in

your program. Place the cursor where you want data from the next scan to be entered.

STEP 5: Scan Barcodes

1. Press the trigger button to scan a barcode. Please refer to your scanner

manual for the correct technique. Make sure the scanning beam covers

the entire width of the barcode. For example, try scanning this barcode:

2. When data is read, it should appear in your document.

Depending on which scanner you have, it may also beep, or the LED may change colors to indicate a

successful scan.

By default, the cursor automatically advances to the next cell or line, ready for the next scan/read.

Wait for the “Good Scan” indication before you scan more data. If you try to scan too fast, the

device can lock up until you stop scanning.

If the data does not appear how you expect it and you are using Excel Mobile, check the cell

formatting.

6 | Socketscan Plug-In for Scanners and Readers

SocketScan software sends data from your Socket barcode

scanner, RFID reader or magnetic stripe reader into any

application running on the SoMo 655. This lets you use

Socket data collection peripherals without having to

program custom applications. The software comes pre-

loaded on the SoMo 655.

This chapter contains generic instructions for using

SocketScan on the SoMo 655 with these products:

• SD Scan Card Series 3

• CF Mag Stripe Reader Card Series 4

• CF Scan Card Series 5

• CF RFID Reader Card Series 6

For specific instructions, please refer to the User’s Guide for

your specific Socket data collection product, available in the

installation CD that came with the data collection product as

well as online at:

http://www.socketmobile.com/support/downloads/

STEP 1: Assign a Trigger Button

This step is NOT required for the CF Mag Stripe Reader Card.

Method 1:

Use this method for the SD Scan Card, CF Scan Card or CF RFID Reader Card 6E with any version of Windows

Mobile.

1. Tap Start | Settings | Buttons.

2. From the Button list, tap to select a button to trigger your scanner. For best ergonomics, the left or right

button is recommended. In the drop-down menu, select SocketScan. Tap OK.

Make sure you choose SocketScan and NOT SocketScan 10.

Method 2:

This method is only for Windows Mobile 6.1 or later

1. In the Today screen, tap Getting Started.

2. In the list, tap Set up Data Capture triggers.

3. In the next screen, tap either LEFT or RIGHT in the appropriate section to select the button you want to use

to trigger your device.

4. The SoMo will automatically set up the trigger button and send a confirmation message to your inbox.

STEP 2: Start Socketscan

Press the trigger button that you assigned. This is a quick way of starting SocketScan.

Alternatively, tap Start | Programs | SocketScan folder | SocketScan.

A SocketScan icon should appear at the bottom of the Today screen indicating that no data collection device

has been inserted.

STEP 3: Insert the Card

1. Open the slot cover at the top of the SoMo 655 and then insert the card into the

appropriate slot. Do not insert the card backwards or force the card in too hard.

2. When SocketScan is running, an icon will appear at the bottom of the Today

screen. Make sure the proper icon appears to indicate that your device is ready to

collect data.

If you insert the card before starting SocketScan, no icon will appear.

STEP 4: Start Application

Start the application that you want to enter data into (e.g., Excel Mobile). From the Today screen, tap Start |

Programs and select your program. Make sure a document, spreadsheet or form is open in your program.

Place the cursor where you want data from the next scan/read to be entered.

STEP 5: Scan or Read Data

Scanning/RFID: Press the trigger button to scan a barcode or read an RFID tag. Please refer to your scanner

manual for the correct technique.

When scanning a barcode, make sure the scanning beam covers the entire width

of the barcode. For example, try scanning this barcode:

Mag Stripe: Swipe a magnetic stripe card through the slot, with the magnetic

stripe facing the SoMo 655.

3. When data is read, it will appear in your document where you positioned the cursor.

Depending on which scanner/reader you have, it may also beep, or the LED may change colors to indicate a

successful scan.

Wait for the “Good Scan” indication before you scan more data. If you try to scan too fast, the

device can lock up until you stop scanning. If the data does not appear how you expect it and you

are using Excel Mobile, check the cell formatting.

Icon

Meaning

No Socket data collection device detected.

Ready to scan barcodes with the Secure Digital Scan Card

Ready to read magnetic stripe data with the CF Mag Stripe Reader

Card 4E

Ready to scan barcodes with the CF Scan Card 5E2/5P or CF RFID

Reader-Scan Card 6E/6P

Ready to scan barcodes with the CF Scan Card 5X/5XRx

Ready to read RFID tags with the CF RFID Reader Card

Appendix A

Specifications

Processor

Intel PXA270M@624MHz CPU

Memory

SDRAM: 128MB

NAND Flash: 4GB

SoMo File Store: 32 MB and 128 MB non-volatile memory

configurations available.

Display

65K colors TFT LCD, 3.5”

16 bit-per-pixel

240 (w) x 320 (L) resolution (QVGA size) portrait and landscape modes,

default portrait mode.

Glass analog resistive touch panel

White LED backlight

Audio

Headset Jack: 3.5mm, 4-ring type, support for

both Voice & Stereo music 0.5W speaker

Omni-directional microphone

Connectors

SoMo 655:

DC-in (5V, 1A)

USB synchronization/host cable connector

Cradle:

Docking connector

DC-in (5V, 3A)

USB synchronization cable connector USB v2

USB connector x 2 (Type A): USB v1

Wireless Connectivity

(not included with

SoMo 655DXS)

Bluetooth: v2.0 + EDR Class 2

IEEE® 802.11b/g/n WLAN with fast roaming client

Cisco CCX 4.0 compatible with Enhanced Wi-Fi Companion software

(requires separate install)

Mass Storage &

Expansion Slots

microSD, Compact Flash. Supports up to 32GB of external memory

USB

USB 1.1 support host/client (x2) (Cradle only)

Battery

Standard: 3.7V 1500 mAh, rechargeable, Lithium-ion

Extended: 3.7V 2600 mAh rechargeable, Lithium-ion (extended battery

available separately or with SoMo 655Rx)

Dimensions

With standard battery:

5.00 x 2.94 x 0.81 inches (127 x 74.60 x 20.6 mm)

Weight: 6.25 oz (177 g) (including stylus)

With extended battery:

5.00 x 2.94 x 0.98 inches (127 x 74.60 x 25 mm)

Weight: 7.20 oz (204 g) (including stylus)

Operating

Temperature

0° to +40° C (+32° to +120° F)

Storage Temperature

-25° to 75° C (-13° to 167° F)

Humidity

95% non-condensing

Antimicrobial Rating

(SoMo 655Rx only)

JIS Z2801:2000 Test

− 2.49 on Methicillin resistant Staphylococcus aureus (MRSA)

− 6.07 when cleaned with Sani-Cloth® Plus brand disposable cloth

wipes

Drop Specification

Multiple 1 m (3.3 ft) drops to vinyl-covered concrete

With optional DuraCase protective case (sold separately): Multiple 1.3

m (4.3 ft) drops to vinyl-covered concrete

ESD Specification

+/- 8kV air discharge, +/- 8kV direct discharge

Operating Systems

Available

Microsoft Windows Embedded Handheld 6.5 (previously known as

Windows Mobile Classic 6.5)

Pre-Loaded Socket

Software

Socket Wi-Fi Companion™

Socket Enhanced Wi-Fi Companion™ (available in SP4 or later)*

Socket SocketScan™ 10 (supports Socket CHS Series 7 v3 barcode

scanners, available in SP8 or later)*

Socket SocketScan™ (supports Socket plug-in barcode / RFID /

magnetic stripe readers, Socket CHS Series 7 v2, Socket CRS Series 9

and UIC683 contactless smart card reader)

Socket Connect!Agent™ (for Socket CHS Series 7 v2 and Socket CRS

Series 9; needs to be manually installed via Getting Started wizard for

SP8 or later)

Socket Modem and Ethernet Utilities

Socket SoMo 655 Back Pack Utilities

Socket Power Plus Battery Friendly Utility

Socket CPU Performance Utility

Socket Hold Switch Utility

*Enhanced Wi-Fi Companion and SocketScan 10 are pre-loaded but need to

be manually installed via the Getting Started Wizard.

Pre-Loaded Third-

Party Software

Programmable Home Screen

Calculator

MSN Messenger Client

Word Mobile 2010, Excel Mobile 2010, PowerPoint Mobile 2010

IE Mobile, Outlook Mobile

.NET Compact Framework v2.0

Remote Desktop Mobile

Windows Media Player 10.2 Mobile

ActiveSync Client v4.x

SocketSerial drivers

SOTI MobiScan Agent

Sprite Backup (trial version)

Appendix B

Care and Maintenance

For important safety and usage instructions, please refer to page 3.

Cleaning the SoMo 655 or SoMo 655DXS:

• With the device switched off, clean the SoMo 655 by wiping it with a soft, clean cloth that is lint-free and

slightly moistened. Do not allow the earpiece, microphone, speaker, card slots, sync/charging port or

other metal surfaces to get wet.

• Do not wipe the SoMo with any corrosive liquid or coarse objects. This can damage the outer surface of

the device.

Cleaning the SoMo 655Rx (antimicrobial version):

• Socket recommends Sani-Cloth® Plus brand disposable cloth wipes as the standard disinfectant wipe for

the SoMo 655Rx handheld computer. Doing so will increase the JIS Z2801:2000 antimicrobial rating from

2.49 to 6.07.

• Do not use bleach-based or Dispatch® brand cloth wipes, as they negate all antimicrobial properties that

have been added to the device.

Carrying or Storing the SoMo:

• Do not leave the SoMo in extremely high or low temperature environments.

• Remove the battery of the SoMo if it is not going to be used for a long period of time. Store the SoMo and

its battery in a cool, dark, and dry place.

Appendix C

Resetting the SoMo 655

The SoMo 655 supports the three levels of reset defined by Microsoft for Windows Mobile powered devices:

• Soft Reset - sometimes called a “warm reset”

• Hard Reset - sometimes called a “cold reset”

• Clean Reset - sometimes called a “clean boot”

Each of these resets is designed to clear different levels of data storage and impact the hardware differently.

Additionally, removing the battery and any external sources of power from the SoMo 655 will result in the

equivalent of a reset.

The following Table summarizes the system impact under these modes of operation:

State of SoMo 655 After:

All Installed

Applications and

Registry Settings

Running

Programs

Data Associated with

Running Programs Date and Time

Soft Reset

No impact

Stopped

Lost

No impact

Hard Reset

No impact

Stopped

Lost

Clean Reset

Removed

Stopped

Lost

Battery & external

power removed for less

than 5 minutes

No impact

Stopped

Lost

No impact

Battery & external

power removed for

more than 10 minutes

No impact

Stopped

Lost

The SoMo has a power backup that maintains the date and time if the battery and all external

power sources are removed. If the SoMo does not have a battery or external power source for 10

minutes, the date and time will be lost, and the power backup must be recharged for at least 10

minutes for it to properly maintain the date and time.

Soft Reset

A soft reset is like rebooting a computer. It is designed to stop all applications and clear out temporary data

associated with running programs. No files are deleted. A soft reset is the lowest level of reset, (i.e., it clears

the least amount of the device state).

It can also be used to stop application programs that are “hung” and do not respond to external input. Since

Windows Mobile powered devices do not normally shut down an application after it is started, this is one way

to stop all applications.

To perform a soft reset:

Using the tip of your stylus, lightly press the Soft Reset button inside the hole on the back of your SoMo 655

and then release.

Hard Reset

A hard reset is designed to clear all processor states, running programs, and user data. It also drives the

hardware reset line to the processor, thereby clearing all system states, including the date and time. This

reset should be used to remove the operating system from a “hung” or “frozen” state because of a fatal

program or operating system error.

A hard reset will clear all user-installed settings, applications, and data from RAM (Random Access Memory),

but any applications or configurations saved in the SoMo File Store will remain. It is useful for clearing some

states that are not normally cleared with a Soft Reset

To perform a hard reset:

1. With the SoMo upside-down in your right hand, press and hold the Start Control button and F2 Configurable

button.

2. While holding the two buttons, use the tip of your stylus to lightly press and release the Reset button inside

the hole on the back of your SoMo 655.

3. Release the Start Control button and F2 Configurable buttons.

It is recommended that you hold the SoMo 655 upside-down in your right hand. Press the Start Control

button and F2 Configurable button with the index and middle fingers. Hold the stylus in your other hand to

press and release the reset button.

4. A Socket Splash Screen will appear and disappear. Follow the onscreen

instructions.

Clean Reset

A clean reset reverts the device to its factory default settings (or the latest service pack ROM update). All

installed programs, data and registry settings will be cleared, except those saved in the SoMo File Store. A

clean reset also drives the processor with a hardware reset, thus clearing all system states, including the date

and time.

CAUTION: A CLEAN RESET IS MORE POWERFUL THAN A SOFT OR HARD RESET. IT WILL

DELETE ALL USER APPLICATION FILES AND FOLDERS. WHEN YOU PERFORM A CLEAN

RESET, FORMATS, PREFERENCES AND OTHER SETTINGS INCLUDING DATE AND TIME ARE

RESTORED TO THEIR FACTORY DEFAULTS. ALL DATA, RECORDS AND ENTRIES, EXCEPT

THOSE STORED IN ROM, WILL BE ERASED.

If you set a security password on the SoMo 655 and forget it, a clean reset will remove the

password setting.

To perform a clean reset:

1. With the SoMo upside-down in your left hand, press and hold the Left Programmable Application Button, the

Start Control button and F2 Configurable buttons.

2. While holding the three buttons, use the tip of your stylus to lightly press and release the Reset button inside

the hole on the back of your SoMo 655.

It is recommended that you hold the SoMo 655 upside-down in your left hand. Press the Left Programmable

Application button with your left thumb and the two shortcut buttons with your left index and middle finger.

Hold the stylus in your right hand to press and release the reset button.

3. A Socket Splash Screen will appear.

After the Socket Splash Screen disappears, release the three buttons and follow the onscreen instructions.

Appendix D

Upgrading the ROM Image

Advanced Users Only!

Upgrades are available free to registered users. Log in to submit a request at:

http://support.socketmobile.com. With Windows Mobile 6 SP6 and later the SoMo File Store can also be

upgraded.

WARNING! YOU WILL LOSE ALL DATA FILES AND APPLICATIONS DURING THE UPGRADE

PROCESS!

STEP 1: Power the Device

Socket highly recommends that you plug the SoMo 655 into an external power source using the charging

cable/cradle. Alternatively, make sure the SoMo battery is adequately charged.

STEP 2: Back up Data on the Device

If you have any data on the SoMo 655, please back it up before you run the update.

STEP 3: Transfer Files using a Memory Card

IMPORTANT! IT IS NOT RECOMMENDED TO TRANSFER THE FILES USING ACTIVESYNC OR

THE WINDOWS MOBILE DEVICE CENTER!

The directory SOMO655 containing the ROM image files must be moved to the SoMo 655 with a SD or CF

memory card that is formatted in FAT12 or FAT16. Make sure your memory card has at least 40 MB of free

space.

Most higher-capacity cards are formatted by default in FAT32, which is not supported. SDHC

cards are not supported in Windows Mobile 5.

On your PC, use My Computer or Windows Explorer to locate the directory

SOMO655, which contains the upgrade files.

4. Copy the SOMO655 directory to the root of your memory card.

IMPORTANT! COPY THE SOMO655 DIRECTORY TO THE ROOT OF THE MEMORY CARD!

EXAMPLE: F:/SOMO655, NOT: F:/SOCKET/SOMO655

DO NOT CHANGE THE NAME OF THE FOLDER!

5. Insert the memory card into the SoMo 655.

STEP 4: Install the Files

1. Press and hold the Right Programmable Application Button, and the F2 Configurable Button and Start

Control Button on your SoMo 655.

2. While holding the three buttons, use the stylus to quickly press the Reset button inside the hole on the

bottom of your SoMo 655. Keep holding the Right Programmable Application Button.

3. An EBOOT screen will appear with a timer, counting down from 5 seconds.

IMPORTANT! KEEP HOLDING THE RIGHT PROGRAMMABLE APPLICATION BUTTON UNTIL

THE TIMER REACHES 0 SECONDS! OTHERWISE THE INSTALLATION WILL BE ABORTED.

4. The SoMo 655 will begin to download and update the ROM image.

5. After the installation reports, “Update completed!” the Socket splash screen will appear for about 30

seconds.

6. The Windows Mobile splash screen will appear for about 30 seconds.

7. The Windows Welcome wizard will prompt you to set up Windows Mobile. Follow the instructions on your

screen.

8. After setting up Windows Mobile, the Today screen will appear, and the SoMo 655 will be ready to use.

Appendix E

Troubleshooting

SYMPTOM: When I press the power button, the SoMo does not turn on.

Possible Reason

Solution

The SoMo battery does not have adequate

charge.

Plug the SoMo into AC power or insert a charged

battery.

The SoMo hold switch is on.

Slide up the hold switch on the left side of the

SoMo. If you have a new SoMo, remove the

sticker on top of the hold switch.

SYMPTOM: I connected the SoMo to a PC via the USB cable, but the SoMo does not charge.

Possible Reason

Solution

Your SoMo runs Windows Mobile 6

Service Pack 7 or later and has USB

charging disabled.

Tap Start | Settings | System | Power Plus |

Advanced. Select Enable USB charging and tap

OK.

Appendix F

Technical Support

If you have trouble installing or using the SoMo 655, Socket has different support options to help you.

Online Knowledge Base:

Search for articles, Frequently Asked Questions or Hot Topics any time, day or night.

http://support.socketmobile.com/EU_S1a.asp

Online Requests:

http://support.socketmobile.com

By Phone:

• Direct: +1- 510-933-3020

• EU +49 9401 5299 036

Limited Warranty

Socket Mobile Incorporated (Socket) warrants this product against defects in material and workmanship,

under normal use and service, for one (1) year from the date of purchase. Product must be purchased new

from a Socket Authorized Distributor or Reseller. Used products and products purchased through non-

authorized channels are not eligible for this warranty support.

EXCEPTIONS: Consumables such as batteries, removable cables, cases, straps, styli, memory cards,

chargers, and CF-to-PC Card adapters: 90 day coverage only.

An enhanced warranty is available separately for some Socket products. For more information, please visit:

http://support.socketmobile.com

Incompatibility is not a defect covered by the Socket warranty. During the warranty period, Socket will, at its

option, repair or replace the defective product at no charge when furnished with proof of retail purchase,

provided that you deliver the product to Socket or to an authorized Socket Service Center.

The returned product must be accompanied by a return material authorization (RMA) number issued by

Socket or by an authorized Socket Service Center. If you ship the product, you must use the original container

or equivalent and you must pay the shipping charges to Socket. Socket will pay surface shipping charges back

to any location in the contiguous United States. This warranty applies only to the original retail purchaser and

is not transferable.

Socket may, at its option, replace or repair the product with new or reconditioned parts and the returned

product becomes Socket property. Socket warrants the repaired or replaced products to be free from defects

in material or workmanship for ninety (90) days after the return shipping date, or for the remainder of the

original warranty period, whichever is greater.

This warranty does not cover the repair or replacement of products damaged by abuse, accident, lost

products, use beyond Socket’s published specifications, liquid immersion, misuse or misapplication, damages

caused by an act of God, nor as a result of service or modification other than by Socket unless specifically

described by Socket in product documentation. This warranty does not provide coverage for any product

updates, for example, updates due to design changes, except as deemed necessary by Socket, and does not

cover any calibration or adjustments necessary for product functionality. This warranty does not cover

refurbishing cosmetic damages such as scratched paint, cases or LCD screens. This warranty is void if you

install batteries into the product that were not supplied or approved by Socket.

SOCKET IS NOT RESPONSIBLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM BREACH OF

ANY EXPRESS OR IMPLIED WARRANTY, INCLUDING DAMAGE TO PROPERTY AND, TO THE EXTENT PERMITTED

BY LAW, DAMAGES FOR PERSONAL INJURY. THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES

INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Some states do not allow limitation of implied warranties, or the exclusion or limitation of incidental or

consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you

specific legal rights, and you may also have other rights that vary from state to state. This product may

contain fully tested, recycled parts, warranted as if new. For more warranty information, please visit:

http://support.socketmobile.com

PRODUCT DISPOSAL: Your device should not be placed in municipal waste. Please check local regulations for

disposal of electronic products.

Disclaimer

EXCEPT TO THE EXTENT EXPRESSLY WARRANTED BY SOCKET COMMUNICATIONS, INC, THIS PRODUCT IS

PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT

LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

EXCEPT TO THE EXTENT REQUIRED BY LAW, SOCKET DOES NOT ASSUME ANY PRODUCT LIABILITY ARISING

OUT OF, OR IN CONNECTION WITH, THE APPLICATION OR USE OF ANY PRODUCT OR APPLICATION DESCRIBED

HEREIN.

Limited Software Warranty

LIMITED WARRANTY. SOCKET warrants that the original disk or CD ROM is free from defects for 90 days from

the date of delivery of the SOFTWARE.

CUSTOMER REMEDIES. SOCKET’S entire liability and your exclusive remedy shall be, at SOCKET’S option,

either (a) return of the price paid or (b) replacement of the SOFTWARE which does not meet SOCKET’S

Limited Warranty and which is returned to SOCKET with a copy of your receipt. Any replacement SOFTWARE

will be warranted for the remainder of the original warranty period or 30 days, whichever is longer. THESE

REMEDIES ARE NOT AVAILABLE OUTSIDE OF THE UNITED STATES OF AMERICA.

NO OTHER WARRANTIES. SOCKET disclaims all other warranties, either express or implied, including but not

limited to implied warranties of merchantability and fitness for a particular purpose, with respect to the

SOFTWARE and the accompanying written materials. This limited warranty gives you specific legal rights. You

may have others which vary from state to state.

NO LIABILITY FOR CONSEQUENTIAL DAMAGES. In no event shall SOCKET or its suppliers be liable for any

damages whatsoever (including, without limitation, damages for loss of business profits, business

interruption, loss of business information, or other pecuniary loss) arising out of the use of or inability to use

the SOFTWARE, even if SOCKET has been advised of the possibility of such damages. Because some states do

not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation

may not apply to you.

EXPORT LAW ASSURANCES. You may not use or otherwise export or reexport the SOFTWARE except as

authorized by United States law and laws of the jurisdiction in which the SOFTWARE was obtained. In

particular, but without limitation, none of the SOFTWARE may be used or otherwise exported or reexported

(a) into (or to a national or resident of) a United States embargoed country or (b) to anyone on the U.S.

Treasury Department’s list of Specially Designated Nationals or the U.S. Department of Commerce’s Table of

Denial Orders. By using the SOFTWARE, you represent and warrant that you are not located in, under control

of, or a national or resident of any such country or on any such list.

GOVERNMENT END USERS. If the SOFTWARE is supplied to the U. S. Government, the SOFTWARE is classified

as “restricted computer software” as defined in clause 52.227-19 of the FAR. The U. S. Government ‘s rights

to the SOFTWARE are as provided in clause 52.227-19 of the FAR.

CONTROLLING LAW AND SEVERABILITY. This License shall be governed by the laws of the United States and

the State of California. If for any reason a court of competent jurisdiction finds any provision, or portion

thereof, to be unenforceable, the remainder of this License shall continue in full force and effect.

Regulatory Compliance

FCC: Part 15, Class B

Industry Canada

CE: EN

RoHS and WEEE compliant

Electrical Safety EN60950, UL, CUL

EMI/RFI

Wi-Fi Alliance Certification

Bluetooth Certification (BQB test), Bluetooth QD ID B012762

USB IF Test

Microsoft Embedded Hand Held 6.5 Logo Test Certification

EnergyStar

EU/International: EN301 489-1, -17

EN61000-4-2: 1995, ESD ± 8kV air/±4kV contact

EN61000-4-3: 1997, radiated Immunity 3V/m

EN61000-4-4: 1995, EFT ± 0.5kV

EN61000-4-5: 1995, Surge ± 0.5kV

EN61000-4-6: 1

FCC Interference Statement (USA)

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to

Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful

interference in a residential installation. This equipment generates, uses, and can radiate radio frequency

energy and, if not installed and used in accordance with the instructions, may cause harmful interference to

radio communications. However, there is no guarantee that interference will not occur in a particular

installation. If this equipment does cause harmful interference to radio or television reception, which can be

determined by turning the equipment off and on, the user is encouraged to try to correct the interference by

one of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

• FCC Caution: Any changes or modifications not expressly approved by the party responsible for

compliance could void the user's authority to operate this equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)

This device may not cause harmful interference, and (2) this device must accept any interference received,

including interference that may cause undesired operation.

IMPORTANT: RADIATION EXPOSURE STATEMENT

THIS EQUIPMENT COMPLIES WITH FCC RADIATION EXPOSURE LIMITS SET FORTH FOR AN UNCONTROLLED

ENVIRONMENT. END USERS MUST FOLLOW THE SPECIFIC OPERATING INSTRUCTIONS FOR SATISFYING RF

EXPOSURE COMPLIANCE. TO MAINTAIN COMPLIANCE WITH FCC RF EXPOSURE COMPLIANCE

REQUIREMENTS, PLEASE FOLLOW OPERATION INSTRUCTIONS AS DOCUMENTED IN THIS MANUAL.

This PDA has been tested and demonstrated compliance when Bluetooth and WLAN are transmitting

simultaneously. This PDA must not be co-located or operating in conjunction with any other antenna or

transmitter.

For body worn operation, this device has been tested and meets the FCC RF exposure guidelines when used

with the Socket accessories supplied or designated for this product. Use of other accessories may not ensure

compliance with FCC RF exposure guidelines."

Industry Canada Statement:

This device complies with RSS-210 of the Industry Canada Rules. Operation is subject to the following two

conditions: (1) This device may not cause harmful interference, and (2) this device must accept any

interference received, including interference that may cause undesired operation.

IMPORTANT: RADIATION EXPOSURE STATEMENT

THIS EQUIPMENT COMPLIES WITH IC RADIATION EXPOSURE LIMITS SET FORTH FOR AN UNCONTROLLED

ENVIRONMENT. END USERS MUST FOLLOW THE SPECIFIC OPERATING INSTRUCTIONS FOR SATISFYING RF

EXPOSURE COMPLIANCE. TO MAINTAIN COMPLIANCE WITH IC RF EXPOSURE COMPLIANCE REQUIREMENTS,

PLEASE FOLLOW OPERATION INSTRUCTIONS AS DOCUMENTED IN THIS MANUAL.

European Union Notice:

Radio products with the CE marking comply with the R&TTE Directive (1999/5/EC), the EMC Directive

(89/336/EEC) and the Low Voltage Directive (73/23/EEC) issued by the Commission of the European

Community.

Compliance with these directives implies conformity to the following European Norms:

• EN 60950 Product Safety

• EN 300 328 Technical requirement for radio equipment

• EN 301 489-1/-17 General EMC requirements for radio equipment

Socket Mobile 655-1 Handheld PDA User Manual

Socket Mobile, Inc. Handheld PDA

user manual

Navigation menu

Namespaces

Views

Navigation