SofaWare Technologies SBX-166LHGE-2 Internet Security Appliance User Manual

SofaWare Technologies Ltd. Internet Security Appliance

User Manual

Check Point Safe@Office Internet Security Appliance User Guide Version 4.0.50 Part No:700797, October, 2003
COPYRIGHT & TRADEMARKS Copyright © 2003 SofaWare, All Rights Reserved. No part of this document may be reproduced in any form or by any means without written permission from SofaWare. Information in this document is subject to change without notice and does not represent a commitment on part of SofaWare Technologies Ltd. SofaWare, Safe@Home and Safe@Office are trademarks, service marks, or registered trademarks of SofaWare Technologies Ltd. Check Point, the Check Point logo, FireWall-1, FireWall-1 SecureServer, FireWall-1 SmallOffice, FloodGate-1, INSPECT, IQ Engine, Meta IP, MultiGate, Open Security Extension, OPSEC, Provider-1, SecureKnowledge, SecureUpdate, SiteManager-1, SVN, UAM, User-to-Address Mapping, UserAuthority, Visual Policy Editor, VPN-1, VPN-1 Accelerator Card, VPN-1 Gateway, VPN-1 SecureClient, VPN-1 SecuRemote, VPN-1 SecureServer, and VPN-1 Edge are trademarks, service marks, or registered trademarks of Check Point Software Technologies Ltd. or its affiliates. All other product names mentioned herein are trademarks or registered trademarks of their respective owners. The products described in this document are protected by U.S. Patent No. 5,606,668 and 5,835,726 and may be protected by other U.S. Patents, foreign patents, or pending applications. SAFETY PRECAUTIONS Carefully read the Safety Instructions the Installation and Operating Procedures provided in this User's Guide before attempting to install or operate the appliance. Failure to follow these instructions may result in damage to equipment and/or personal injuries.  Before cleaning the appliance, unplug the power cord. Use only a soft cloth dampened with water for cleaning.  Any changes or modifications to this product not explicitly approved by the manufacturer could void any assurances of Safety or Performance and could result in violation of Part 15 of the FCC Rules.  When installing the appliance, ensure that the vents are not blocked.  Do not use the appliance outdoors.  Do not expose the appliance to liquid or moisture.  Do not expose the appliance to extreme high or low temperatures.  Do not drop, throw, or bend the appliance since rough treatment could damage it.  Do not use any accessories other than those approved by Check Point. Failure to do so may result in loss of performance, damage to the product, fire, electric shock or injury, and will void the warranty.  Do not disassemble or open the appliance. Failure to comply will void the warranty.  Do not route the cables in a walkway or in a location that will crimp the cables. POWER ADAPTER  The appliance should only be used with the power adapter provided. The power adapter should be plugged into a surge protected power source. In addition, be careful not to overload the wall outlets, extension cords, etc. used to power this unit.  Connect the power adapter only to power sources as marked on the product.  To reduce risk of damage to the electric cord, remove it from the outlet by holding the power adapter rather than the cord. SECURITY DISCLAIMER The appliance provides your office network with the highest level of security. However, no product can provide you with absolute protection against a determined effort to break into your system. We recommend using additional security measures to secure highly valuable or sensitive information.
Contents Contents i Contents Chapter 1: Introduction...................................................................................1 About Your Check Point Safe@Office Appliance .........................................1 Safe@Office Products ....................................................................................2 Safe@Office 105 ........................................................................................2 Safe@Office 110 ........................................................................................2 Safe@Office 225 ........................................................................................3 Safe@Office 225U .....................................................................................3 Safe@Office Features and Compatibility ....................................................... 3 Connectivity................................................................................................3 Firewall.......................................................................................................5 VPN ............................................................................................................6 Management ...............................................................................................7 Optional Security Services .........................................................................8 Package Contents........................................................................................ 9 Network Requirements ...............................................................................9 Getting to Know Your Safe@Office 100 Series...........................................10 Rear Panel.................................................................................................10 Front Panel................................................................................................12 Getting to Know Your Safe@Office 200 Series...........................................13 Rear Panel.................................................................................................13 Front Panel................................................................................................15 About This Guide .........................................................................................16 Contacting Technical Support ......................................................................17
Contents ii Check Point Safe@Office User Guide Chapter 2: Installing and Setting up the Safe@Office Appliance..............19 Before You Install the Safe@Office Appliance............................................19 Windows 2000/XP....................................................................................20 Windows 98/Millennium..........................................................................25 Mac OS.....................................................................................................31 Network Installation .....................................................................................31 Setting Up the Safe@Office Appliance........................................................32 Chapter 3: Getting Started ............................................................................35 Initial Login to the Safe@Office Portal........................................................ 35 Logging on to the Safe@Office Portal .........................................................38 Accessing the Safe@Office Portal Remotely ...............................................40 Using the Safe@Office Portal ......................................................................41 Main Menu ...............................................................................................43 Main Frame...............................................................................................44 Status Bar.................................................................................................. 45 Logging off...................................................................................................47 Chapter 4: Configuring the Internet Connection ........................................ 49 Overview ......................................................................................................49 Using the Setup Wizard ................................................................................ 50 Using a Direct LAN Connection ..............................................................52 Using a Cable Modem Connection........................................................... 53 Using a PPTP or PPPoE Dialer Connection .............................................54 Using PPPoE.............................................................................................55 Using PPTP ..............................................................................................57 Using Automatic DHCP ........................................................................... 58 Using Internet Setup .....................................................................................59
Contents Contents iii Using a LAN Connection .........................................................................61 Using a Cable Modem Connection........................................................... 63 Using a PPPoE Connection ......................................................................64 Using a PPTP Connection ........................................................................65 Using a Telstra (BPA) Connection ...........................................................68 Using No Connection ...............................................................................69 Cloning a MAC Address...............................................................................72 Viewing Internet Connection Information....................................................73 Enabling/Disabling the Internet Connection.................................................75 Using Quick Internet Connection/Disconnection .........................................76 Configuring a Backup Internet Connection .................................................. 76 Chapter 5: Managing Your Network............................................................ 79 Configuring Network Settings ...................................................................... 79 Enabling/Disabling the DHCP Server ......................................................79 Changing IP Addresses............................................................................. 82 Enabling/Disabling Hide NAT ................................................................. 83 Configuring a DMZ Network ...................................................................84 Configuring High Availability......................................................................87 Using Static NAT .........................................................................................91 Adding and Editing Static NAT Mappings............................................... 92 Viewing and Deleting Static NAT Mappings...........................................96 Using Static Routes.......................................................................................96 Adding a Static Route...............................................................................97 Viewing and Editing Static Routes...........................................................99 Deleting a Static Route ........................................................................... 100
Contents iv Check Point Safe@Office User Guide Chapter 6: Viewing Reports ........................................................................101 Viewing the Event Log...............................................................................101 Viewing Computers....................................................................................104 Viewing Connections..................................................................................106 Chapter 7: Setting Your Security Policy ....................................................107 Setting the Firewall Security Level.............................................................107 Configuring Servers.................................................................................... 110 Creating Rules ............................................................................................112 Adding and Editing Rules....................................................................... 113 Deleting Rules ........................................................................................ 121 Defining an Exposed Host .......................................................................... 121 Chapter 8: Using Subscription Services .....................................................123 Connecting to a Service Center...................................................................123 Viewing Services Information ....................................................................130 Refreshing Your Service Center Connection.............................................. 131 Configuring Your Account .........................................................................131 Disconnecting from Your Service Center................................................... 132 Web Filtering..............................................................................................133 Enabling/Disabling Web Filtering .......................................................... 133 Selecting Categories for Blocking .......................................................... 134 Temporarily Disabling Web Filtering..................................................... 134 Virus Scanning............................................................................................136 Enabling/Disabling Email Antivirus....................................................... 136 Selecting Protocols for Scanning............................................................ 137 Temporarily Disabling Email Antivirus ................................................. 137 Automatic and Manual Updates .................................................................139
Contents Contents v Checking for Software Updates when Locally Managed .......................139 Checking for Software Updates When Remotely Managed ...................140 Chapter 9: Working With VPNs ................................................................. 143 Overview ....................................................................................................143 Setting Up Your Safe@Office Appliance as a VPN Server .......................145 Adding and Editing VPN Sites ................................................................... 146 Configuring a Remote Access VPN Site ................................................148 Configuring a Site-to-Site VPN Gateway............................................... 156 Creating a PPPoE Tunnel .......................................................................163 Deleting a VPN Site....................................................................................166 Enabling/Disabling a VPN Site .................................................................. 167 Logging on to a VPN Site........................................................................... 168 Logging on through the Safe@Office Portal .......................................... 168 Logging on through the my.vpn page.....................................................170 Logging off a VPN Site ..............................................................................172 Installing a Certificate................................................................................. 172 Uninstalling a Certificate ............................................................................175 Viewing VPN Tunnels................................................................................ 176 Chapter 10: Managing Users.......................................................................181 Changing Your Password ...........................................................................181 Using Safe@Office 105..........................................................................181 Using Safe@Office 110 and 225 ............................................................ 183 Adding Users .............................................................................................. 184 Viewing and Editing Users.........................................................................185 Deleting Users ............................................................................................187 Setting Up Remote VPN Access for Users................................................. 188
Contents vi Check Point Safe@Office User Guide Using RADIUS Authentication ..................................................................189 Chapter 11: Maintenance............................................................................. 193 Viewing Firmware Status ........................................................................... 193 Updating the Firmware ............................................................................... 195 Upgrading Your Software Product ............................................................. 197 Registering Your Safe@Office Appliance .................................................202 Configuring Syslog Logging ...................................................................... 204 Configuring HTTPS....................................................................................206 Setting the Time on the Appliance..............................................................209 Controlling the Appliance via the Command Line .....................................213 Using Diagnostic Tools ..............................................................................214 Backing Up the Safe@Office Appliance Configuration............................. 218 Exporting the Safe@Office Appliance Configuration............................219 Importing the Safe@Office Appliance Configuration............................220 Resetting the Safe@Office Appliance to Defaults...................................... 222 Running Diagnostics................................................................................... 224 Rebooting the Safe@Office Appliance.......................................................225 Chapter 12: Troubleshooting....................................................................... 227 Connectivity................................................................................................ 227 Service Center and Upgrades......................................................................231 Other Problems ........................................................................................... 232 Chapter 13: Specifications ........................................................................... 233 Technical Specifications.............................................................................233 CE Declaration of Conformity....................................................................235 Federal Communications Commission Radio Frequency Interference Statement ....................................................................................................235
Contents Contents vii Glossary of Terms......................................................................................... 237 Index ..............................................................................................................245
Contents viii Check Point Safe@Office User Guide
About Your Check Point Safe@Office Appliance Chapter 1: Introduction 1 Chapter 1 Introduction This chapter introduces the Check Point Safe@Office appliance and this guide. This chapter includes the following topics: About Your Check Point Safe@Office Appliance.................................1 Safe@Office Products............................................................................2 Safe@Office Features and Compatibility...............................................3 Getting to Know Your Safe@Office 100 Series ..................................10 Getting to Know Your Safe@Office 200 Series ..................................13 About This Guide .................................................................................16 Contacting Technical Support ..............................................................17 About Your Check Point Safe@Office Appliance The Check Point Safe@Office appliance is an advanced Internet security appliance that enables secure high-speed Internet access from the office. Developed and supported by SofaWare Technologies, an affiliate of Check Point Software Technologies, the worldwide leader in securing the Internet, the Safe@Office appliance incorporates the 100 and 200 product families. The 100 series and 200 series firewall, based on the world-leading Check Point Embedded NG Stateful Inspection technology, inspects and filters all incoming and outgoing traffic, blocking all unauthorized traffic. The Safe@Office appliance also allows sharing your Internet connection among several PCs or other network devices, enabling advanced office networking and saving the cost of purchasing static IP addresses. You can also connect Safe@Office appliances to security services available from select service providers, including firewall security updates, Web filtering, and dynamic DNS. Business users can use the Safe@Office appliance to securely connect to the office network.
Safe@Office Products 2 Check Point Safe@Office User Guide Safe@Office Products The Safe@Office appliance is available with the following hardware: Safe@Office 100 series or Safe@Office 200 series. Both provide a Web-based management interface, which enables you to manage and configure the Safe@Office appliance operation and options. However, the 200 series provides higher firewall and VPN throughput and has a dedicated DMZ port and a serial port. The 100 series includes models Safe@Office 105 and Safe@Office 110. The 200 series includes model Safe@Office 225 and Safe@Office 225U. Your Safe@Office appliance can be upgraded to a more advanced model within its hardware series, without replacing the hardware. Contact your reseller for more details. Safe@Office 105 Safe@Office 105 protects your home or small business network from hostile Internet activity. It can also act as a VPN server which allows a single user to securely access resources protected by the Safe@Office appliance from home or while travelling. It is intended for home or small business users and can be used by up to five computers. Safe@Office 110 In addition to all the benefits of Safe@Office 105, Safe@Office 110 provides expanded VPN functionality: it acts not only as a VPN server but as a VPN client, enabling employees working from home to securely connect to the office. Safe@Office 110 can also be configured as a VPN gateway, which allows permanent bi-directional connections between two gateways, such as two company offices. Safe@Office 110 is intended for small and medium businesses with one or more branch offices, and for their employees working from home. It can be used by up to ten computers.
Safe@Office Features and Compatibility Chapter 1: Introduction 3 Safe@Office 225 Safe@Office 225 provides all the benefits of Safe@Office 110, along with support for High Availability. High Availability enables you to install a second Safe@Office appliance on your network and configure that appliance as a backup to the first Safe@Office appliance, thereby ensuring that your network is consistently protected and connected to the Internet. Safe@Office 225 includes a hardware DMZ port and offers higher VPN and firewall performance than the 100 series. Like Safe@Office 110, Safe@Office 225 is intended for companies with extended VPN networks. Safe@Office 225 supports 25 computers. Safe@Office 225U Safe@Office 225U provides the same functionality as Safe@Office 225 but does not have a license limitaion on the number of computers. All references to Safe@Office 225 in this guide are also relevant to Safe@Office 225U. Safe@Office Features and Compatibility Connectivity Feature Safe@Office 105 Safe@Office 110 Safe@Office 225/225U Concurrent firewall connections 2,000 2,000 8,000 LAN Ports 4-ports 10/100 Mbps Fast Ethernet switch 4-ports 10/100 Mbps Fast Ethernet switch 4-ports 10/100 Mbps Fast Ethernet switch
Safe@Office Features and Compatibility 4 Check Point Safe@Office User Guide Feature Safe@Office 105 Safe@Office 110 Safe@Office 225/225U WAN Port 10/100 Mbps Fast Ethernet 10/100 Mbps Fast Ethernet 10/100 Mbps Fast Ethernet DMZ/WAN2 Port 10/100 Mbps Fast Ethernet Serial Console Port Ethernet cable type recognition Users (nodes) 5 10 25 or Unlimited Supported Internet connection methods Static IP, DHCP Client, Cable Modem, PPTP Client, PPPoE Client, Telstra BPA login DHCP Server MAC Cloning Backup Internet connection High Availability Static NAT Static Routes
Safe@Office Features and Compatibility Chapter 1: Introduction 5 Firewall Feature Safe@Office 105 Safe@Office 100 Safe@Office 225/225U Firewall Type Check Point Firewall-1 Embedded NG Check Point Firewall-1 Embedded NG Check Point Firewall-1 Embedded NG Network Address Translation (NAT) INSPECT Policy Rules Unlimited Unlimited Unlimited User-defined rules Three levels preset security policies DoS Protection Anti-spoofing Attack Logging Voice over IP (H.323) Support Exposed Host DMZ Network Logical Physical
Safe@Office Features and Compatibility 6 Check Point Safe@Office User Guide VPN Feature Safe@Office 105 Safe@Office 110 Safe@Office 225/225U VPN Type Check Point VPN-1 Embedded NG Check Point VPN-1 Embedded NG Check Point VPN-1 Embedded NG IPSEC VPN mode Remote Access Server Remote Access Client RemoteAccess Server Site-to-Site Remote Access Client Remote Access Server Site-to-Site IPSEC VPN pass-through Encryption AES/3DES/DES AES/3DES/DES AES/3DES/DES Authentication SHA1/MD5 SHA1/MD5 SHA1/MD5 X.509 Digital Certificates RADIUS client Hardware Acceleration Hardware Random Number Generator
Safe@Office Features and Compatibility Chapter 1: Introduction 7 Management Feature Safe@Office 105 Safe@Office 110 Safe@Office 225/225U Web Management HTTPS Access (local and remote) Multiple Administrators CLI Management Systems SofaWare SMP SofaWare SMP SofaWare SMP
Safe@Office Features and Compatibility 8 Check Point Safe@Office User Guide Optional Security Services Feature Safe@Office 105 Safe@Office 110 Safe@Office 225/225U Firewall security and software updates Web Filtering * Email Antivirus protection * Dynamic DNS Service * VPN Management Centralized Logging and Intrusion Detection * When managed by SofaWare Security Management Portal (SMP).
Safe@Office Features and Compatibility Chapter 1: Introduction 9 Package Contents • Safe@Office Internet Security Appliance • CAT5 Straight-through Ethernet Cable • Power Adapter • Getting Started Guide • This Users Guide Network Requirements • A broadband Internet connection via cable or DSL modem with Ethernet interface (RJ-45) • 10BaseT or 100BaseT Network Interface Card installed on each computer • TCP/IP network protocol installed on each computer • Internet Explorer 5.0 or higher, or Netscape Navigator 4.7 and higher • CAT 5 STP (Category 5 Shielded Twisted Pair) Straight Through Ethernet cable for each attached device Note: To cascade an additional hub or switch to the Safe@Office 100 appliance, you must use a crossed Ethernet cable instead. The Safe@Office 200 series automatically detects the cable type, so you can use either a straight-through or crossed cable. Note: For optimal results, it is highly recommended to use either Microsoft Internet Explorer 5.5 or higher, or Netscape Navigator 6.2 or higher.
Getting to Know Your Safe@Office 100 Series 10 Check Point Safe@Office User Guide Getting to Know Your Safe@Office 100 Series Rear Panel The following figure shows the Safe@Office 100 series appliance's rear panel. All physical connections (network and power) to the Safe@Office appliance are made via the rear panel of your Safe@Office appliance. Figure 1: Safe@Office Appliance 100 Rear Panel Items The following table lists the Safe@Office appliance's rear panel elements.
Getting to Know Your Safe@Office 100 Series Chapter 1: Introduction 11 Table 1: Safe@Office Appliance 100 Rear Panel Elements Label Description PWR A power jack used for supplying power to the unit. Connect the supplied power adapter to this jack. RESET A button used for rebooting the Safe@Office appliance or resetting the Safe@Office appliance to its factory defaults. You need to use a pointed object to press this button. • Short press. Reboots the Safe@Office appliance • Long press (7 seconds). Resets the Safe@Office appliance to its factory defaults, and resets your firmware to the version that shipped with the Safe@Office appliance. This results in the loss of all security services and passwords and reverting to the factory default firmware. You will have to re-configure your Safe@Office appliance. Do not reset the unit without consulting your system administrator. WAN Wide Area Network: An Ethernet port (RJ-45) used for connecting your cable or xDSL modem LAN 1-4 Local Area Network switch: Four Ethernet ports (RJ-45) used for connecting computers or other network devices
Getting to Know Your Safe@Office 100 Series 12 Check Point Safe@Office User Guide Front Panel The Safe@Office 100 appliance includes several status LEDs that enable you to monitor the appliance’s operation. Figure 2: Safe@Office 100 Appliance Front Panel For an explanation of the Safe@Office 100 appliance’s status LEDs, see the table below. Table 2: Safe@Office 100 Appliance Status LEDs LED State Explanation PWR/SEC Off Power off Flashing quickly (Green) System boot-up Flashing slowly (Green) Establishing Internet connection On (Green) Normal Operation Flashing (Red) Hacker attack blocked On (Red) Error LAN 1-4/WAN LINK/ACT Off, 100 Off Link is down. LINK/ACT On, 100 Off 10 Mbps link established for the corresponding port.
Getting to Know Your Safe@Office 200 Series Chapter 1: Introduction 13 LED State Explanation LINK/ACT On, 100 On 100 Mbps link established for the corresponding port. LINK/ACT Flashing Data is being transmitted/received Getting to Know Your Safe@Office 200 Series Rear Panel The following figure shows the Safe@Office 200 series appliance's rear panel. All physical connections (network and power) to the Safe@Office appliance are made via the rear panel of your Safe@Office appliance. Figure 3: Safe@Office 200 Appliance Rear Panel Items The following table lists the Safe@Office 200 appliance's rear panel elements.
Getting to Know Your Safe@Office 200 Series 14 Check Point Safe@Office User Guide Table 3: Safe@Office 200 Appliance Rear Panel Elements Label Description PWR A power jack used for supplying power to the unit. Connect the supplied power adapter to this jack. RESET A button used for rebooting the Safe@Office appliance or resetting the Safe@Office appliance to its factory defaults. You need to use a pointed object to press this button. • Short press. Reboots the Safe@Office appliance • Long press (7 seconds). Resets the Safe@Office appliance to its factory defaults, and resets your firmware to the version that shipped with the Safe@Office appliance. This results in the loss of all security services and passwords and reverting to the factory default firmware. You will have to re-configure your Safe@Office appliance. Do not reset the unit without consulting your system administrator. RS-232 A serial port (reserved for future use) WAN Wide Area Network: An Ethernet port (RJ-45) used for connecting your cable or xDSL modem, or for connecting a hub when setting up more than one Internet connection DMZ/WAN2 A dedicated Ethernet port (RJ-45) used for a DMZ computer, or for a hub when connecting a DMZ network LAN 1-4 Local Area Network switch: Four Ethernet ports (RJ-45) used for connecting computers or other network devices
Getting to Know Your Safe@Office 200 Series Chapter 1: Introduction 15 Front Panel The Safe@Office 200 appliances includes several status LEDs that enable you to monitor the appliance’s operation. Figure 4: Safe@Office 200 Appliance Front Panel For an explanation of the Safe@Office 200 appliance’s status LEDs, see the table below. Table 4: Safe@Office 200 Appliance Status LEDs LED State Explanation PWR/SEC Off Power off Flashing quickly (Green) System boot-up Flashing slowly (Green) Establishing Internet connection On (Green) Normal Operation Flashing (Red) Hacker attack blocked On (Red) Error LAN 1-4/WAN/ DMZ/WAN2 LINK/ACT Off, 100 Off Link is down. LINK/ACT On, 100 Off 10 Mbps link established for the corresponding port.
About This Guide 16 Check Point Safe@Office User Guide LED State Explanation LINK/ACT On, 100 On 100 Mbps link established for the corresponding port. LINK/ACT Flashing Data is being transmitted/received. VPN Flashing (Green) VPN tunnel in use Serial Flashing (Green) Serial port in use About This Guide To make finding information in this manual easier, some types of information are marked with special symbols or formatting. Boldface type is used for command and button names. Note: Notes are denoted by indented text and preceded by the Note icon. Warning: Warnings are denoted by indented text and preceded by the Warning icon. Each task is marked with a product bar indicating the Safe@Office products required to perform the task. If you cannot perform the task using a particular product, that product is crossed out. For example, the product bar below indicates a task that requires Safe@Office 110, 225, or 225U. You cannot perform this task with Safe@Office 105.
Contacting Technical Support Chapter 1: Introduction 17 Contacting Technical Support If there is a problem with your Safe@Office appliance, surf to http://www.sofaware.com/support and fill out a technical support request form. You can also download the latest version of this guide from the site.
Contacting Technical Support 18 Check Point Safe@Office User Guide
Before You Install the Safe@Office Appliance Chapter 2: Installing and Setting up the Safe@Office Appliance 19 Chapter 2 Installing and Setting up the Safe@Office Appliance This chapter describes how to properly set up and install your Safe@Office appliance in your networking environment. This chapter includes the following topics: Before You Install the Safe@Office Appliance ...................................19 Network Installation.............................................................................31 Setting Up the Safe@Office Appliance................................................32 Before You Install the Safe@Office Appliance Prior to connecting and setting up your Safe@Office appliance for operation, you must do the following: • Check if TCP/IP Protocol is installed on your computer. • Check your computer’s TCP/IP settings to make sure it obtains its IP address automatically. Refer to the relevant section in this guide in accordance with the operating system that runs on your computer. The following sections will guide you through the TCP/IP setup and installation process.
Before You Install the Safe@Office Appliance 20 Check Point Safe@Office User Guide Windows 2000/XP Note: While Windows XP has an "Internet Connection Firewall" option, it is recommended not to enable it if you are using a Safe@Office appliance, since the Safe@Office appliance offers better protection. Checking the TCP/IP Installation 1. Click Start > Settings > Control Panel. The Control Panel window appears. 2. Double-click the Network and Dial-up Connections icon.
Before You Install the Safe@Office Appliance Chapter 2: Installing and Setting up the Safe@Office Appliance 21 The Network and Dial-up Connections window appears. 3. Right-click the icon and select Properties from the pop-up menu that opens.
Before You Install the Safe@Office Appliance 22 Check Point Safe@Office User Guide The Local Area Connection Properties window appears. 4. In the above window, check if TCP/IP appears in the components list and if it is properly configured with the Ethernet card, installed on your computer. If TCP/IP does not appear in the Components list, you must install it as described in the next section.
Before You Install the Safe@Office Appliance Chapter 2: Installing and Setting up the Safe@Office Appliance 23 Installing TCP/IP Protocol 1. In the Local Area Connection Properties window click Install…. The Select Network Component Type window appears. 2. Choose Protocol and click Add. The Select Network Protocol window appears. 3. Choose Internet Protocol (TCP/IP) and click OK. TCP/IP protocol is installed on your computer.
Before You Install the Safe@Office Appliance 24 Check Point Safe@Office User Guide TCP/IP Settings 1. In the Local Area Connection Properties window double-click the Internet Protocol (TCP/IP) component, or select it and click Properties. The Internet Protocol (TCP/IP) Properties window opens. 2. Click the Obtain an IP address automatically radio button. Note: Normally, it is not recommended to assign a static IP address to your PC but rather to obtain an IP address automatically. If for some reason you need to assign a static IP address, select Specify an IP address, type in an IP address in the range of 192.168.10.129-254, enter 255.255.255.0 in the Subnet Mask field, and click OK to save the new settings. (Note that 192.168.10 is the default value, and it may vary if you changed it in the My Network page.) 3. Click the Obtain DNS server address automatically radio button. 4. Click OK to save the new settings.
Before You Install the Safe@Office Appliance Chapter 2: Installing and Setting up the Safe@Office Appliance 25 Your computer is now ready to access your Safe@Office appliance. Windows 98/Millennium Checking the TCP/IP Installation 1. Click Start > Settings > Control Panel. The Control Panel window appears. 2. Double-click the icon.
Before You Install the Safe@Office Appliance 26 Check Point Safe@Office User Guide The Network window appears. 3. In the Network window, check if TCP/IP appears in the network components list and if it is already configured with the Ethernet card, installed on your computer.
Before You Install the Safe@Office Appliance Chapter 2: Installing and Setting up the Safe@Office Appliance 27 Installing TCP/IP Protocol Note: If TCP/IP is already installed and configured on your computer skip this section and move directly to TCP/IP Settings. 1. In the Network window, click Add. The Select Network Component Type window appears. 2. Choose Protocol and click Add. The Select Network Protocol window appears. 3. In the Manufacturers list choose Microsoft, and in the Network Protocols list choose TCP/IP. 4. Click OK.
Before You Install the Safe@Office Appliance 28 Check Point Safe@Office User Guide If Windows asks for original Windows installation files, provide the installation CD and relevant path when required (e.g. D:\win98) 5. Restart your computer if prompted. TCP/IP Settings Note: If you are connecting your Safe@Office appliance to an existing LAN, consult your network manager for the correct configurations. 1. In the Network window, double-click the TCP/IP service for the Ethernet card, which has been installed on your computer (e.g. ). The TCP/IP Properties window opens. 2. Click the Gateway tab, and remove any installed gateways.
Before You Install the Safe@Office Appliance Chapter 2: Installing and Setting up the Safe@Office Appliance 29 3. Click the DNS Configuration tab, and click the Disable DNS radio button.
Before You Install the Safe@Office Appliance 30 Check Point Safe@Office User Guide 4. Click the IP Address tab, and click the Obtain an IP address automatically radio button. Note: Normally, it is not recommended to assign a static IP address to your PC but rather to obtain an IP address automatically. If for some reason you need to assign a static IP address, select Specify an IP address, type in an IP address in the range of 192.168.10.129-254, enter 255.255.255.0 in the Subnet Mask field, and click OK to save the new settings. (Note that 192.168.10 is the default value, and it may vary if you changed it in the My Network page.) 5. Click Yes when prompted for “Do you want to restart your computer?”. Your computer restarts, and the new settings to take effect. Your computer is now ready to access your Safe@Office appliance.
Network Installation Chapter 2: Installing and Setting up the Safe@Office Appliance 31 Mac OS Use the following procedure for setting up the TCP/IP Protocol. 1. Choose Apple Menus -> Control Panels -> TCP/IP. The TCP/IP window appears. 2. Click the Connect via drop-down list and select Ethernet. 3. Click the Configure drop-down list and select Using DHCP Server. 4. Close the window and save the setup. Network Installation 1. Verify that you have the correct cable type. For information, see Network Requirements on page 9. 2. Connect the LAN cable:  Connect one end of the Ethernet cable to one of the LAN ports at the back of the unit.  Connect the other end to PCs, hubs, or other network devices. 3. Connect the WAN cable:
Setting Up the Safe@Office Appliance 32 Check Point Safe@Office User Guide  Connect one end of the Ethernet cable to the WAN port at the back of the unit.  Connect the other end of the cable to a Cable Modem, xDSL modem or office network. 4. Connect the power adapter to the power socket, labeled PWR, at the back of the Safe@Office appliance. Plug in the AC power adapter to the wall electrical outlet. Warning: The Safe@Office appliance AC adapter is compatible with either 100, 120 or 230 VAC input power. Please verify that the wall outlet voltage is compatible with the voltage specified on your power supply. Failure to observe this warning may result in injuries or damage to equipment. Figure 5: Typical Connection Diagram Setting Up the Safe@Office Appliance After you have installed the Safe@Office appliance, you must set it up using the steps shown below. When setting up your Safe@Office appliance for the first time after installation, these steps follow each other automatically. After you have logged on and setup your password, the Setup Wizard automatically opens and displays the dialog boxes for configuring your Internet connection. After you have configured your Internet connection, the Setup Wizard automatically displays the dialog boxes for registering your Safe@Office appliance. If desired, you can exit the Setup Wizard and perform each of these steps separately.
Setting Up the Safe@Office Appliance Chapter 2: Installing and Setting up the Safe@Office Appliance 33 Logging on to the Safe@Office Portal and setting up your password Initial Login to the Safe@Office Portal on page 35 Configuring an Internet connection Using the Setup Wizard on page 50 Setting the Time on your Safe@Office appliance (200 series only) Setting the Time on the Appliance on page 209 Installing the Product Key Upgrading Your Software Product on page 197 Registering your Safe@Office Appliance Registering Your Safe@Office Appliance on page 202 Setting up subscription services Connecting to a Service Center on page 123
Setting Up the Safe@Office Appliance 34 Check Point Safe@Office User Guide
Initial Login to the Safe@Office Portal Chapter 3: Getting Started 35 Chapter 3 Getting Started This chapter contains all the information you need in order to get started using your Safe@Office appliance. This chapter includes the following topics: Initial Login to the Safe@Office Portal................................................35 Logging on to the Safe@Office Portal .................................................38 Accessing the Safe@Office Portal Remotely.......................................40 Using the Safe@Office Portal ..............................................................41 Logging off...........................................................................................47 Initial Login to the Safe@Office Portal The first time you log on to the Safe@Office Portal, you must set up your password. To log on to the Safe@Office Portal for the first time 1. Browse to http://my.firewall.
Initial Login to the Safe@Office Portal 36 Check Point Safe@Office User Guide The initial login page appears. 2. Type a password both in the Password and the Confirm Password fields. Note: The password must be five to 25 characters (letters or numbers). Note: You can change your password at any time. For further information, see Changing Your Password on page 181. 3. Click OK.
Initial Login to the Safe@Office Portal Chapter 3: Getting Started 37 The Setup Wizard opens, with the Welcome screen displayed. 4. Configure your Internet connection using either the Setup Wizard or Internet Setup. The Setup Wizard takes you through the configuration process step by step. For information on using the Setup Wizard, see Using the Setup Wizard on page 50. Internet Setup offers advanced setup options. For example, if you are using Safe@Office 110 or 225, you can configure two Internet connections using Internet Setup. To use Internet Setup, click Cancel and refer to Using Internet Setup on page 59.
Logging on to the Safe@Office Portal 38 Check Point Safe@Office User Guide Logging on to the Safe@Office Portal To log on to the Safe@Office Portal 1. Do one of the following:  Browse to http://my.firewall. Or  To log on through HTTPS (locally or remotely), follow the procedure Accessing the Safe@Office Portal Remotely on page 40. The login page appears.
Logging on to the Safe@Office Portal Chapter 3: Getting Started 39 If you are using Safe@Office 110 or 225, the page appears as follows: 2. Type in your username and password. 3. Click OK. The Welcome page appears.
Accessing the Safe@Office Portal Remotely 40 Check Point Safe@Office User Guide Accessing the Safe@Office Portal Remotely You can access the Safe@Office Portal remotely (from the Internet) through HTTPS. HTTPS is a protocol for accessing a secure Web server. It is used to transfer confidential user information, since it encrypts data and utilizes a secure port. Note: You can also use HTTPS to access the Safe@Office Portal from your internal network. Note: In order to access the Safe@Office Portal remotely, you must first do the following: Configure your password, using HTTP. See Initial Login to the Safe@Office Portal on page 35. Configure HTTPS. See Configuring HTTPS on page 206. To access the Safe@Office Portal from your internal network • Browse to https://my.firewall. (Note that the URL starts with “https”, not “http”.) The Safe@Office Portal appears. To access the Safe@Office Portal from the Internet • Browse to https://<firewall_IP_address>:981. (Note that the URL starts with “https”, not “http”.) The following things happen in the order below:
Using the Safe@Office Portal Chapter 3: Getting Started 41  If this is your first attempt to access the Safe@Office Portal through HTTPS, the certificate in the Safe@Office appliance is not yet known to the browser, so the Security Alert dialog box appears. To avoid seeing this dialog box again, install the certificate of the destination Safe@Office appliance. If you are using Internet Explorer 5, do the following: 1) Click View Certificate. The Certificate dialog box appears, with the General tab displayed. 2) Click Install Certificate. The Certificate Import Wizard opens. 3) Click Next. 4) Click Next. 5) Click Finish. 6) Click Yes. 7) Click OK. The Security Alert dialog box reappears. 8) Click Yes. The Safe@Office Portal appears. Using the Safe@Office Portal The Safe@Office Portal is a web-based management interface, which enables you to manage and configure the Safe@Office appliance operation and options. The Safe@Office Portal consists of three major elements.
Using the Safe@Office Portal 42 Check Point Safe@Office User Guide Table 5: Safe@Office Portal Elements Element Description Main menu Used for navigating between the various topics (such as Reports, Security, and Setup). Main frame Displays information and controls related to the selected topic. The main frame may also contain tabs that allow you to view different pages related to the selected topic. Status bar Shows your Internet connection and managed services status. Figure 6: Safe@Office Portal
Using the Safe@Office Portal Chapter 3: Getting Started 43 Main Menu The main menu includes the following submenus. Table 6: Main Menu Submenus This submenu… Does this… Welcome Displays the welcome information. Reports Provides reporting capabilities in terms of event logging, established connections, and active computers. Security Provides controls and options for setting the security of any computer in the network. Services Allows you to control your subscription to subscription services. Network Allows you to manage and configure your network settings and Internet connections. Setup Provides a set of tools for managing your Safe@Office appliance. Allows you to upgrade your product key and firmware and to configure HTTPS access to your Safe@Office appliance. Password Allows you to set your password. This submenu only appears in Safe@Office 105.
Using the Safe@Office Portal 44 Check Point Safe@Office User Guide This submenu… Does this… Users Allows you to manage Safe@Office appliance users. This submenu only appears in Safe@Office 110 and 225. VPN Allows you to manage, configure, and log on to VPN sites. This submenu only appears in Safe@Office 110 and 225. Help Provides context-sensitive help. Logout Allows you to log off of the Safe@Office Portal. Main Frame The main frame displays the relevant data and controls pertaining to the menu and tab you select. These elements sometimes differ depending on what model you are using. The differences are described throughout this guide.
Using the Safe@Office Portal Chapter 3: Getting Started 45 Status Bar The status bar, located at the bottom of each page, displays the fields below. In the Safe@Office 200 series, the status bar also displays the date and time. Table 7: Status Bar Fields This field… Displays this… Internet Your Internet connection status. The connection status may be one of the following: • Connected. The Safe@Office appliance is connected to the Internet. • Not Connected. The Internet connection is down. • Establishing Connection. The Safe@Office appliance is connecting to the Internet. • Contacting Gateway. The Safe@Office appliance is trying to contact the Internet default gateway. • Disabled. The Internet connection has been manually disabled. Note: Using Safe@Office 110 and 225, you can configure both a primary and a secondary Internet connection. When both connections are configured, the Status bar displays both statuses. For example “Internet [Primary]: Connected”. For information on configuring a secondary Internet connection, see Configuring the Internet Connection on page 49.
Using the Safe@Office Portal 46 Check Point Safe@Office User Guide This field… Displays this… Service Center Displays your subscription services status. Your Service Center may offer various subscription services. These include the firewall service and optional services such as Web Filtering and Email Antivirus. Your subscription services status may be one of the following: • Not Subscribed. You are not subscribed to security services. • Connection Failed. The Safe@Office appliance failed to connect to the Service Center. • Connecting. The Safe@Office appliance is connecting to the Service Center. • Connected. You are connected to the Service Center, and security services are active.
Logging off Chapter 3: Getting Started 47 Logging off Logging off terminates your administration session. Any subsequent attempt to connect to the Safe@Office Portal will require re-entering of the administration password. To log off of the Safe@Office Portal • Do one of the following:  If you are connected through HTTP, click Logout in the main menu. The Logout page appears.  If you are connected through HTTPS, the Logout option does not appear in the main menu. Close the browser window.
Overview Chapter 4: Configuring the Internet Connection 49 Chapter 4 Configuring the Internet Connection This chapter describes how to configure and work with an Safe@Office Internet connection. This chapter includes the following topics: Overview ..............................................................................................49 Using the Setup Wizard........................................................................50 Using Internet Setup.............................................................................59 Cloning a MAC Address ......................................................................72 Viewing Internet Connection Information ...........................................73 Enabling/Disabling the Internet Connection ........................................75 Using Quick Internet Connection/Disconnection.................................76 Configuring a Backup Internet Connection..........................................76 Overview You must configure your Internet connection before you can access the Internet through the Safe@Office appliance. You can configure your Internet connection using either of the following setup tools: • Setup Wizard. Guides you through the configuration process step by step. • Internet Setup. Offers advanced setup options. If you are using Safe@Office 110 or 225, you can configure two Internet connections using Internet Setup.
Using the Setup Wizard 50 Check Point Safe@Office User Guide Using the Setup Wizard The Setup Wizard allows you to configure your Safe@Office appliance for Internet connection quickly and easily through its user-friendly interface. It lets you to choose between the following three types of broadband connection methods: • Direct LAN Connection • Cable Modem • PPTP or PPPoE dialer Note: The first time you log on to the Safe@Office Portal, the Setup Wizard starts automatically. In this case, you should skip to step 2 in the procedure below. To set up the Internet connection using the Setup Wizard 1. Click Network in the main menu, and click the Internet tab. The Internet page appears 2. Click Setup Wizard.
Using the Setup Wizard Chapter 4: Configuring the Internet Connection 51 The Setup Wizard opens with the Welcome page displayed. 3. Click Next. The Internet Connection Method dialog box appears.
Using the Setup Wizard 52 Check Point Safe@Office User Guide 4. Select the Internet connection method you want to use for connecting to the Internet. Note: If you selected PPTP or PPPoE dialer, do not use your dial-up software to connect to the Internet. 5. Click Next. Using a Direct LAN Connection No further settings are required for a direct LAN (Local Area Network) connection. The Confirmation screen appears. 1. Click Next. The system attempts to connect to the Internet via the selected connection. The Connecting… screen appears. At the end of the connection process the Connected screen appears. 2. Click Finish.
Using the Setup Wizard Chapter 4: Configuring the Internet Connection 53 Using a Cable Modem Connection If you selected the Cable Modem connection method, the Identification dialog box appears. 1. If your ISP requires a specific hostname for authentication, enter it in the Host Name field. The ISP will supply you with the proper hostname, if required. Most ISPs do not require a specific hostname. 2. A MAC address is a 12-digit identifier assigned to every network device. If your ISP restricts connections to specific, recognized MAC addresses, they will instruct you to enter the MAC address. Otherwise, you may leave this field blank. If your ISP requires the MAC address, do either of the following:  Click This Computer to automatically "clone" the MAC address of your computer to the Safe@Office appliance. Or
Using the Setup Wizard 54 Check Point Safe@Office User Guide  If the ISP requires authentication using the MAC address of a different computer, enter the MAC address in the MAC cloning field. 3. Click Next. The Confirmation screen appears. 4. Click Next. The system attempts to connect to the Internet. The Connecting… screen appears. At the end of the connection process the Connected screen appears. 5. Click Finish. Using a PPTP or PPPoE Dialer Connection If you selected the PPTP or PPPoE dialer connection method, the DSL Connection Type dialog box appears. 1. Select the connection method used by your DSL provider.
Using the Setup Wizard Chapter 4: Configuring the Internet Connection 55 Note: Most xDSL providers use PPPoE. If you are uncertain regarding which connection method to use contact your xDSL provider. 2. Click Next. Using PPPoE If you selected the PPPoE connection method, the DSL Configuration dialog box appears. 1. Complete the fields using the information in the table below. 2. Click Next. The Confirmation screen appears.
Using the Setup Wizard 56 Check Point Safe@Office User Guide 3. Click Next. The system attempts to connect to the Internet via the DSL connection. The Connecting… screen appears. At the end of the connection process the Connected screen appears. 4. Click Finish. Table 8: PPPoE Connection Fields In this field… Do this… Username Type your user name. Password Type your password. Confirm password Type your password. Service Type your service name. This field can be left blank.
Using the Setup Wizard Chapter 4: Configuring the Internet Connection 57 Using PPTP If you selected the PPTP connection method, the DSL Configuration dialog box appears. 1. Complete the fields using the information in the table below. 2. Click Next. The Confirmation screen appears. 3. Click Next. The system attempts to connect to the Internet via the DSL connection. The Connecting… screen appears. At the end of the connection process the Connected screen appears. 4. Click Finish.
Using the Setup Wizard 58 Check Point Safe@Office User Guide Table 9: PPTP Connection Fields In this field… Do this… Username Type your user name. Password Type your password. Confirm password Type your password. Service Type your service name. Server IP Type the IP address of the PPTP modem. Internal IP Type the local IP address required for accessing the PPTP modem. Subnet Mask Type the subnet mask of the PPTP modem. Using Automatic DHCP If you selected the Automatic DHCP connection method, no further configuration is required. The Confirmation screen appears. 1. Click Next. The system attempts to connect to the Internet via the selected connection. The Connecting… screen appears. At the end of the connection process the Connected screen appears. 2. Click Finish.
Using Internet Setup Chapter 4: Configuring the Internet Connection 59 Using Internet Setup Internet Setup allows you to manually configure your Internet connection. To configure the Internet connection using Internet Setup 1. Click Network in the main menu, and click the Internet tab.
Using Internet Setup 60 Check Point Safe@Office User Guide When using Safe@Office 110 or 225, the Internet page appears as follows: 2. If your ISP restricts connections to specific, recognized MAC addresses, clone a MAC address using the procedure Cloning a MAC Address on page 72. 3. Next to the Internet connection, click Edit. The Internet Setup page appears.
Using Internet Setup Chapter 4: Configuring the Internet Connection 61 4. From the Connection Type drop-down list, select the Internet connection type you are using/intend to use. The display changes according to the connection type you selected. The following steps should be performed in accordance with the connection type you have chosen. Using a LAN Connection 1. Complete the fields using the relevant information in Internet Setup Fields on page 69.
Using Internet Setup 62 Check Point Safe@Office User Guide If you cleared the Obtain IP address automatically (using DHCP) check box, the page appears as follows: If you cleared the Obtain Domain Name Servers automatically check box, the page appears as follows: 2. Click Apply.
Using Internet Setup Chapter 4: Configuring the Internet Connection 63 The Safe@Office appliance attempts to connect to the Internet, and the Status Bar displays the Internet status “Connecting”. This may take several seconds. Once the connection is made, the Status Bar displays the Internet status “Connected”. Using a Cable Modem Connection 1. Complete the fields using the relevant information in Internet Setup Fields on page 69. If you cleared the Obtain Domain Name Servers automatically check box, the page appears as follows: 2. Click Apply. The Safe@Office appliance attempts to connect to the Internet, and the Status Bar displays the Internet status “Connecting”. This may take several seconds. Once the connection is made, the Status Bar displays the Internet status “Connected”.
Using Internet Setup 64 Check Point Safe@Office User Guide Using a PPPoE Connection 1. Complete the fields using the relevant information in Internet Setup Fields on page 69. If you cleared the Obtain Domain Name Servers automatically check box, the page appears as follows: 2. Click Apply.
Using Internet Setup Chapter 4: Configuring the Internet Connection 65 The Safe@Office appliance attempts to connect to the Internet, and the Status Bar displays the Internet status “Connecting”. This may take several seconds. Once the connection is made, the Status Bar displays the Internet status “Connected”. Using a PPTP Connection 1. Complete the fields using the relevant information in Internet Setup Fields on page 69.
Using Internet Setup 66 Check Point Safe@Office User Guide If you cleared the Obtain IP address automatically (using DHCP) check box, the page appears as follows:
Using Internet Setup Chapter 4: Configuring the Internet Connection 67 If you cleared the Obtain Domain Name Servers automatically check box, the page appears as follows: 2. Click Apply. The Safe@Office appliance attempts to connect to the Internet, and the Status Bar displays the Internet status “Connecting”. This may take several seconds. Once the connection is made, the Status Bar displays the Internet status “Connected”.
Using Internet Setup 68 Check Point Safe@Office User Guide Using a Telstra (BPA) Connection Use this Internet connection type only if you are subscribed to Telstra® BigPond™ Internet. Telstra BigPond is a trademark of Telstra Corporation Limited. 1. Complete the fields using the relevant information in Internet Setup Fields on page 69. If you cleared the Obtain Domain Name Servers automatically check box, the page appears as follows: 2. Click Apply.
Using Internet Setup Chapter 4: Configuring the Internet Connection 69 The Safe@Office appliance attempts to connect to the Internet, and the Status Bar displays the Internet status “Connecting”. This may take several seconds. Once the connection is made, the Status Bar displays the Internet status “Connected”. Using No Connection If you are using Safe@Office 110 or 225, and you do not have a secondary Internet connection, set the connection type to None. • Click Apply. Table 10: Internet Setup Fields In this field… Do this… Host Name Type the hostname for authentication. If your ISP has not provided you with a host name, leave this field blank. Most ISPs do not require a specific hostname. Username Type your user name. Password Type your password. Confirm password Type your password.
Using Internet Setup 70 Check Point Safe@Office User Guide In this field… Do this… Service Type your service name. If your ISP has not provided you with a service name, leave this field empty. MTU The MTU field allows you to control the maximum transmission unit size. As a general recommendation you should leave this field empty. If however you wish to modify the default MTU, it is recommended that you consult with your ISP first and use MTU values between 1300 and 1500. Server IP If you selected PPTP, type the IP address of the PPTP server as given by your ISP. If you selected Telstra (BPA), type the IP address of the Telstra authentication server as given by Telstra. External IP If you selected PPTP, type the IP address of the PPTP client as given by your ISP. If you selected PPPoE, this field is optional, and you do not have to fill it in unless your ISP has instructed you to do so. Obtain IP address automatically (using DHCP) Clear this option if you do not want the Safe@Office appliance to obtain an IP address automatically using DHCP.
Using Internet Setup Chapter 4: Configuring the Internet Connection 71 In this field… Do this… Obtain Domain Name Servers automatically Clear this option if you want the Safe@Office appliance to obtain an IP address automatically using DHCP, but not to automatically configure DNS and WINS servers IP Address Type the static IP address of your Safe@Office appliance. Subnet Mask Select the subnet mask that applies to the static IP address of your Safe@Office appliance. Default Gateway Type the IP address of your ISP’s default gateway. Preferred DNS Server Type the Primary DNS server IP address. Alternate DNS Server Type the Secondary DNS server IP address. WINS Server Type the WINS server IP address.
Cloning a MAC Address 72 Check Point Safe@Office User Guide Cloning a MAC Address A MAC address is a 12-digit identifier assigned to every network device. If your ISP restricts connections to specific, recognized MAC addresses, you must clone a MAC address. To clone a MAC address 1. Click Network in the main menu, and click the Internet tab. The Internet page appears. 2. In the Cloned MAC address field, click Edit. The MAC Cloning page appears.
Viewing Internet Connection Information Chapter 4: Configuring the Internet Connection 73 3. Do one of the following:  Click This Computer to automatically "clone" the MAC address of your computer to the Safe@Office appliance. Or  If the ISP requires authentication using the MAC address of a different computer, enter the MAC address in the MAC cloning field. 4. Click Apply. 5. Click Back. The Internet page reappears with your computer’s MAC address displayed. Viewing Internet Connection Information You can view information on your Internet connection(s) in terms of status, duration, and activity. To view Internet connection information • Click Network in the main menu, and click the Internet tab. The Internet page appears. The following information is displayed:
Viewing Internet Connection Information 74 Check Point Safe@Office User Guide Table 11: Internet Page Fields Field Description Status Indicates the connection’s status. Duration Indicates the connection duration, if active. The duration is given in the format hh:mm:ss, where: hh=hours mm=minutes ss=seconds IP Address Your IP address. Enabled Indicates whether or not the connection is enabled. For further information, see Enabling/Disabling the Internet Connection on page 75 WAN MAC Address The Safe@Office appliance’s MAC address. Cloned MAC Address The cloned MAC address. For further information, see Cloning a MAC Address on page 72. Received Packets The number of data packets received in the active connection. Sent Packets The number of data packets sent in the active connection.
Enabling/Disabling the Internet Connection Chapter 4: Configuring the Internet Connection 75 Enabling/Disabling the Internet Connection You can temporarily disable an Internet connection. This is useful if, for example, you are going on vacation and do not want to leave your computer connected to the Internet. If you are using Safe@Office 110 or 225 and have two Internet connections, you can force the Safe@Office appliance to use a particular connection, by disabling the other connection. The Internet connection’s Enabled/Disabled status is persistent through Safe@Office appliance reboots. To enable/disable an Internet connection 1. Click Network in the main menu, and click the Internet tab. The Internet page appears. 2. Next to the Internet connection, do one of the following:  To enable the connection, click . The button changes to and the connection is enabled.  To disable the connection, click . The button changes to and the connection is disabled.
Using Quick Internet Connection/Disconnection 76 Check Point Safe@Office User Guide Using Quick Internet Connection/Disconnection By clicking the Connect or Disconnect button (depending on the connection status) on the Internet page, you can establish a quick Internet connection using the currently-selected connection type. In the same manner, you can terminate the active connection. The Internet connection retains its Connected/Not Connected status until the Safe@Office appliance is rebooted. The Safe@Office appliance then connects to the Internet if the connection is enabled. For information on enabling an Internet connection, see Enabling/Disabling the Internet Connection on page 75. Configuring a Backup Internet Connection You can configure both a primary and a secondary Internet connection. The secondary connection acts as a backup, so that if the primary connection fails, the Safe@Office appliance remains connected to the Internet. To set up a backup Internet connection 1. Connect a hub or switch to the WAN port on your appliance's rear panel. Note: Do not connect to the DMZ port. 2. Connect your two modems or routers to the hub/switch. 3. Configure two Internet connections.
Configuring a Backup Internet Connection Chapter 4: Configuring the Internet Connection 77 For instructions, see Using Internet Setup on page 59. Note: You can configure different DNS servers for the two connections. The Safe@Office appliance acts as a DNS relay and routes requests from computers within the network to the appropriate DNS server for the active Internet connection. Important: The two connections can be of different types. However, they cannot both be LAN DHCP connections.
Configuring a Backup Internet Connection 78 Check Point Safe@Office User Guide
Configuring Network Settings Chapter 5: Managing Your Network 79 Chapter 5 Managing Your Network This chapter describes how to manage and configure your network connection and settings. This chapter includes the following topics: Configuring Network Settings..............................................................79 Configuring High Availability .............................................................87 Using Static NAT .................................................................................91 Using Static Routes ..............................................................................96 Configuring Network Settings Warning: These are advanced settings. Do not change them unless it is necessary and you are qualified to do so. Note: If you change the network settings to incorrect values and are unable to correct the error, you can reset the Safe@Office appliance to its default settings. See Resetting the Safe@Office appliance to Defaults on page 222. Enabling/Disabling the DHCP Server By default, the Safe@Office appliance operates as a DHCP (Dynamic Host Configuration Protocol) server. This allows the Safe@Office appliance to automatically configure all the devices on your network with their network configuration details. If you have another DHCP server configured in your network, you must disable the Safe@Office DHCP server. Otherwise, it is highly recommended to leave this setting enabled.
Configuring Network Settings 80 Check Point Safe@Office User Guide Note: When using a Safe@Office 200 series appliance, you can enable the DHCP server for a DMZ network. To enable/disable the DHCP server 1. Click Network in the main menu, and click the My Network tab. The My Network page appears.
Configuring Network Settings Chapter 5: Managing Your Network 81 When using Safe@Office 110 and 225, the My Network page appears as follows: 2. In the DHCP Server list, select Enabled or Disabled. 3. Click Apply. A warning message appears. 4. Click OK.  If you chose to disable the DHCP server, the DHCP server is disabled.  If you chose to enable the DHCP server, it is enabled.  A success message appears 5. Do one of the following:  If your computer is configured to obtain its IP address automatically (using DHCP), and the Safe@Office DHCP server is enabled, restart your computer.  Otherwise, manually reconfigure your computer to use the new address range using the TCP/IP settings. For information on configuring TCP/IP, see TCP/IP Settings on page 28, on page 24.
Configuring Network Settings 82 Check Point Safe@Office User Guide Changing IP Addresses If desired, you can change your Safe@Office appliance’s internal IP address. Using Safe@Office 110 or 225, you can also change the entire range of IP addresses in your internal network. You may want to perform these tasks if, for example, you are adding the Safe@Office appliance to a large existing network and don't want to change that network’s IP address range, or if you are using a DHCP server other than the Safe@Office appliance, that assigns addresses within a different range. To change IP addresses 1. Click Network in the main menu, and click the My Network tab. The My Network page appears. 2. To change the Safe@Office appliance’s internal IP address, enter the new IP address in the Safe@Office LAN IP field. 3. To change the internal network range, enter a new value in the LAN Subnet Mask field. Note: The internal network range is defined both by the Safe@Office appliance’s internal IP address and by the subnet mask. For example, if the Safe@Office appliance’s internal IP address is 192.168.100.7, and you set the subnet mask to 255.255.255.0, the network’s IP address range will be 192.168.100.1 – 192.168.100.254. 4. To reset the network to its default settings, do the following: a. Click Default. A confirmation message appears. b. Click OK. The internal network range is set to 192.168.10.*, and DHCP and Hide NAT are enabled.
Configuring Network Settings Chapter 5: Managing Your Network 83 5. Click Apply. A warning message appears. 6. Click OK.  The Safe@Office appliance's internal IP address and/or the internal network range are changed.  A success message appears. 7. Do one of the following:  If your computer is configured to obtain its IP address automatically (using DHCP), and the Safe@Office DHCP server is enabled, restart your computer. Your computer obtains an IP address in the new range.  Otherwise, manually reconfigure your computer to use the new address range using the TCP/IP settings. For information on configuring TCP/IP, see TCP/IP Settings on page 28, on page 24. Enabling/Disabling Hide NAT Hide Network Address Translation (NAT) enables you to share a single public Internet IP address among several computers, by “hiding” the private IP addresses of the internal computers behind the Safe@Office appliance’s single Internet IP address. Note: If Hide NAT is disabled, you must obtain a range of Internet IP addresses from your ISP. Hide NAT is enabled by default. Note: Static NAT and Hide NAT can be used together.
Configuring Network Settings 84 Check Point Safe@Office User Guide To enable/disable Hide NAT 1. Click Network in the main menu, and click the My Network tab. The My Network page appears. 2. From the Hide NAT list, select Enabled or Disabled. 3. Click Apply. A warning message appears. 4. Click OK.  If you chose to disable Hide NAT, it is disabled.  If you chose to enable Hide NAT, it is enabled. Configuring a DMZ Network In addition to the LAN network, you can define a second internal network called a DMZ (demilitarized zone) network, when using Safe@Office 110 and 225. Safe@Office 110 does not have a dedicated DMZ port, so the DMZ is a logical second network behind the Safe@Office appliance, and you must connect DMZ computers to LAN ports. Safe@Office 225 has a dedicated DMZ port to which you must connect all DMZ computers. By default, all traffic is allowed from the LAN network to the DMZ network, and no traffic is allowed from the DMZ network to the LAN network. You can easily customize this behavior by creating firewall user rules. For further information, see Creating Rules on page 112. For example, you could assign your company’s accounting department to the LAN network and the rest of the company to the DMZ network. The accounting department would be able to connect to all company computers, while the rest of the employees would not be able to access any sensitive information on the accounting department computers. You could then create firewall rules that allow specific DMZ computers (such a manager’s computer) to connect to the LAN network and the accounting department.
Configuring Network Settings Chapter 5: Managing Your Network 85 Configuring a DMZ Network using Safe@Office 110 Note: Computers in the DMZ network cannot obtain IP addresses using DHCP, and therefore must be assigned static IP address. For instructions, see TCP/IP Settings on page 28, on page 24. The default gateway for the DMZ computers should be specified as the Safe@Office DMZ IP address. To configure a DMZ network 1. Connect the DMZ computers to any of the appliance's LAN ports. 2. Click Network in the main menu, and click the My Network tab. The My Network page appears. 3. In the Logical DMZ Settings area, in the DMZ Mode drop-down list, select Enabled. The Logical DMZ Settings fields are enabled. 4. If desired, enable or disable Hide NAT. See Enabling/Disabling Hide NAT on page 83. 5. In the Safe@Office DMZ IP text box, the IP address of the DMZ network's default gateway. Note: The DMZ network must not overlap the LAN network. 6. In the DMZ Subnet Mask text box, type the DMZ’s internal network range. 7. To reset the network to its default settings, do the following: a. Click Default. A confirmation message appears.
Configuring Network Settings 86 Check Point Safe@Office User Guide b. Click OK. The default settings are restored. 8. Click Apply. A warning message appears. 9. Click OK. A success message appears. Configuring a DMZ Network using Safe@Office 225 Note: If desired, you can enable the DHCP server for the DMZ network. The default gateway for the DMZ computers should be specified as the Safe@Office DMZ IP address. To configure a DMZ network 1. Connect the DMZ computer to the DMZ port. If you have more than one computer in the DMZ network, connect a hub or switch to the DMZ port, and connect the DMZ computers to the hub. 2. Click Network in the main menu, and click the My Network tab. The My Network page appears. 3. In the Logical DMZ Settings area, in the DMZ Mode drop-down list, select Enabled. The Logical DMZ Settings fields are enabled. 4. If desired, enable or disable Hide NAT. See Enabling/Disabling Hide NAT on page 83. 5. In the Safe@Office DMZ IP text box, the IP address of the DMZ network's default gateway.
Configuring High Availability Chapter 5: Managing Your Network 87 Note: The DMZ network must not overlap the LAN network. 6. In the DMZ Subnet Mask text box, type the DMZ’s internal network range. 7. To reset the network to its default settings, do the following: a. Click Default. A confirmation message appears. b. Click OK. The default settings are restored. 8. Click Apply. A warning message appears. 9. Click OK. A success message appears. Configuring High Availability You can install two Safe@Office 225 appliances on your network, one acting as the “Master”, the default gateway through which all network traffic is routed, and one acting as the “Backup”. If the Master fails, the Backup automatically and transparently takes over all the roles of the Master. This ensures that your network is consistently protected by a Safe@Office appliance and connected to the Internet. The Master and Backup each have separate IP addresses within the local network. In addition, the Master and Backup share a single virtual IP address, which is the default gateway address for the local network. The virtual IP address is used by the Master gateway, which sends periodic signals, or “heartbeats”, to the network. If the Backup gateway detects that the heartbeat has stopped (indicating that the Master gateway has failed), it takes over of the virtual IP address and all of the Master gateway’s roles. When the Master
Configuring High Availability 88 Check Point Safe@Office User Guide gateway is running once again, it reclaims the virtual IP address and resumes its roles. Before configuring High Availability, the following requirements must be met: • You must have two identical Safe@Office 225 appliances. • The Safe@Office appliances must have identical firmware versions and firewall rules. • The Safe@Office appliances must have different LAN and DMZ IP addresses, and they must be located on the same subnet. For information on configuring LAN and DMZ addresses, see Configuring Network Settings on page 79. • The LAN ports of the two Safe@Office appliances must be connected via a hub or a switch. You can configure both the LAN network and the DMZ network for High Availability. The procedure below explains how to configure High Availability for the LAN network, but can be used to configure High Availability for the DMZ network as well. Note: You can enable the DHCP server in both Safe@Office appliances. The Backup gateway’s DHCP server will start answering DHCP requests only if the Master gateway fails. Note: You can force a fail-over to the Backup Safe@Office appliance. You may want to do this in order to verify that High Availability is working properly, or if the Master Safe@Office appliance needs repairs. To force a fail-over, switch off the primary box or disconnect it from the LAN network.
Configuring High Availability Chapter 5: Managing Your Network 89 To configure High Availability 1. In the Master Safe@Office appliance, do the following: a. Set the appliance’s internal IP address. For further information, see Changing IP Addresses on page 82. b. Configure the LAN network range. For further information, see Changing IP Addresses on page 82. c. Click Network in the main menu, and click the High Availability tab. The High Availability page appears. d. In the LAN area, in the High Availability Mode drop-down list, select Master. e. In the Virtual Router IP text box, type the default gateway IP address. This can be any unused IP address in the LAN network, and must be the same for both gateways. f. Click Apply. A success message appears.
Configuring High Availability 90 Check Point Safe@Office User Guide 2. In the Backup appliance, do the following: a. Set the appliance’s internal IP address. For further information, see Changing IP Addresses on page 82. The internal IP address must differ from the Master appliance’s internal IP address. b. Configure the LAN network range to the same range you configured in the Master appliance. For further information, see Changing IP Addresses on page 82. c. Click Network in the main menu, and click the High Availability tab. The High Availability page appears. d. In the LAN area, in the High Availability Mode drop-down list, select Backup. e. In the Virtual Router IP text box, type the default gateway IP address. This address must be identical to the Virtual Router IP address you specified when configuring the Master gateway. f. Click Apply. A success message appears.
Using Static NAT Chapter 5: Managing Your Network 91 Using Static NAT Static NAT (or One-to-One NAT) allows the mapping of Internet IP addresses or address ranges to hosts inside the internal network. This is useful if you want a computer in your private network to have its own Internet IP address. For example, if you have both a mail server and a Web server in your network, you can map each one to a separate Internet IP address. Static NAT rules do not imply any security rules. To allow incoming traffic to a host for which you defined Static NAT, you must create an Allow rule. When specifying firewall rules for such hosts, use the host’s internal IP address, and not the Internet IP address to which the internal IP address is mapped. For further information, see Creating Rules on page 112. Note: Static NAT and Hide NAT can be used together. Note: Safe@Office appliance supports Proxy ARP (Address Resolution Protocol). When an external source attempts to communicate with such a computer, the Safe@Office appliance automatically replies to ARP queries with its own MAC address, thereby enabling communication. As a result, the Static NAT Internet IP addresses appear to external sources to be real computers connected to the WAN interface.
Using Static NAT 92 Check Point Safe@Office User Guide Adding and Editing Static NAT Mappings To add or edit a static NAT mapping 1. Click Network in the main menu, and click the Static NAT tab. The Static NAT page appears. 2. Do one of the following:  To add a new Static NAT mapping, click New.  To edit an existing Static NAT mapping, click Edit.
Using Static NAT Chapter 5: Managing Your Network 93 The Static NAT wizard opens, with the Static NAT Mapping dialog box displayed. 3. Complete the fields using the information in the table below. 4. Click Next.
Using Static NAT 94 Check Point Safe@Office User Guide The Static NAT Mapping Updated dialog box is displayed. 5. Click Finish. If you added a new mapping, it appears in the Static NAT page.
Using Static NAT Chapter 5: Managing Your Network 95 Table 12: Static NAT Fields In this field… Do this… Map this WAN IP Click this option to map an Internet IP address to a local computer. You must then fill in the MAP this WAN IP and To this Internal IP fields. Map this WAN IP Type the desired Internet IP address. To this Internal IP Type the IP address of the local computer, or click This Computer to specify your computer. Map this WAN IP range Click this option to map a range of Internet IP addresses to a range of local computer IP addresses of the same size. You must then fill in the MAP this WAN IP range and To this Internal IP range fields. Map this WAN IP range Type the desired Internet IP address range. To this Internal IP range Type the range of local computer IP addresses.
Using Static Routes 96 Check Point Safe@Office User Guide Viewing and Deleting Static NAT Mappings To view static NAT mappings 1. Click Network in the main menu, and click the Static NAT tab. The Static NAT page appears with a list of existing static NAT mappings. 2. To delete a static NAT mapping, do the following: a. In the desired static NAT mapping row, click the Delete icon. A confirmation message appears. b. Click OK. The mapping is deleted. Using Static Routes A static route is a setting that explicitly specifies the route for packets destined for a certain subnet. Packets with a destination that does not match any defined static route will be routed to the default gateway. To modify the default gateway, see Using a LAN Connection on page 61. The Static Routes page lists all existing routes, including the default, and indicates whether each route is currently "Up", or reachable, or not.
Using Static Routes Chapter 5: Managing Your Network 97 Adding a Static Route To add a static route 1. Click Network in the main menu, and click the Static Routes tab. The Static Routes page appears, with a listing of existing static routes. 2. Click New Route.
Using Static Routes 98 Check Point Safe@Office User Guide The Edit Route page appears. 3. Complete the fields using the information in Edit Route Page Fields on page 98. 4. Click Apply. The new static route is saved. Table 13: Edit Route Page Fields In this field… Do this… Destination Network Type the network address of the destination network. Subnet Mask Select the subnet mask. Gateway IP Type the IP address of the gateway (next hop router) to which to route the packets destined for this network.
Using Static Routes Chapter 5: Managing Your Network 99 In this field… Do this… Metric Type the static route's metric. The gateway sends a packet to the route that matches the packet's destination and has the lowest metric. Viewing and Editing Static Routes To edit a static route 1. Click Network in the main menu, and click the Static Routes tab. The Static Routes page appears, with a listing of existing static routes. 2. To edit the route details, do the following: a. In the desired route row, click Edit. The Edit Route page appears displaying the destination network, subnet mask, and gateway IP of the selected route. b. Edit the fields using Edit Route Page Fields on page 98. c. Click Apply. The changes are saved.
Using Static Routes 100 Check Point Safe@Office User Guide Deleting a Static Route Note: The “default” route cannot be deleted. To delete a static route 1. Click Network in the main menu, and click the Static Routes tab. The Static Routes page appears, with a listing of existing static routes. 2. In the desired route row, click the Delete icon. A confirmation message appears. 3. Click OK. The route is deleted.
Viewing the Event Log Chapter 6: Viewing Reports 101 Chapter 6 Viewing Reports This chapter describes the Safe@Office Portal reports. This chapter includes the following topics: Viewing the Event Log.......................................................................101 Viewing Computers............................................................................104 Viewing Connections .........................................................................106 Viewing the Event Log You can track network activity using the Event Log. The Event Log displays the most recent events and color codes them. Table 14: Event Log Color Coding An event marked in this color… Indicates… Blue Changes in your setup that you have made yourself or as a result of a security update implemented by your Service Center Red Connection attempts that were blocked by your firewall
Viewing the Event Log 102 Check Point Safe@Office User Guide An event marked in this color… Indicates… Orange Connection attempts that were blocked by your custom security rules Green Traffic accepted by the firewall. By default, accepted traffic is not logged. However, such traffic may be logged if specified by a security policy downloaded from your Service Center. The logs detail the date and the time the event occurred, and its type. If the event is a communication attempt that was rejected by the firewall, the event details include the source and destination IP address, the destination port, and the protocol used for the communication attempt (for example, TCP or UDP). Note: You can configure the Safe@Office appliance to send event logs to a Syslog server. For information, see Configuring Syslog Logging on page 204.
Viewing the Event Log Chapter 6: Viewing Reports 103 To view the event log • Click Reports in the main menu, and click the Event Log tab. The Event Log page appears. You can do any of the following:  Click the Refresh button to refresh the display.  Click the Clear button to clear all events.  If an event is highlighted in red, indicating a blocked attack on your network, you can display the attacker’s details, by clicking on the IP address of the attacking machine. The Safe@Office appliance queries the Internet WHOIS server, and a window displays the name of the entity to whom the IP address is registered and their contact information. This information is useful in tracking down hackers.
Viewing Computers 104 Check Point Safe@Office User Guide Viewing Computers This option allows you to view the currently active computers on your network. The active computers are graphically displayed, each with its name, IP address, and settings (DHCP, Static, etc.). You can also view node limit information. To view the active computers 1. Click Reports in the main menu, and click the Active Computers tab. The Active Computers page appears. If you configured High Availability, both the master and backup appliances are shown. If you are exceeding the maximum number of concurrent computers allowed by your license, a warning message appears, and the computers over the node limit are marked in red. These computers are still protected, but they are blocked from accessing the Internet through the Safe@Office appliance.
Viewing Computers Chapter 6: Viewing Reports 105 Note: Computers that did not communicate through the firewall are not counted for node limit purposes, even though they are protected by the firewall. Note: To increase the number of computers allowed by your license, you must upgrade your product. For further information, see Upgrading Your Software Product on page 197. If desired, you can click the Refresh button to refresh the display. 2. To view node limit information, do the following: a. Click Node Limit. The Node Limit window appears with installed software product and the number of nodes used. b. Click Close to close the window.
Viewing Connections 106 Check Point Safe@Office User Guide Viewing Connections This option allows you to view the currently active connections between your network and the external world. The active connections are displayed as a list, specifying source IP address, destination IP address and port, and the protocol used (TCP, UDP, etc.). To view the active connections • Click Reports in the main menu, and click the Active Connections tab. The Active Connections page appears. You can do the following:  Click the Refresh button to refresh the display.  To view information on the destination machine, click its IP address. The Safe@Office appliance queries the Internet WHOIS server, and a window displays the name of the entity to whom the IP address is registered and their contact information.
Setting the Firewall Security Level Chapter 7: Setting Your Security Policy 107 Chapter 7 Setting Your Security Policy This chapter describes how to set up your Safe@Office appliance security policy. You can enhance your security policy by subscribing to services such as Web Filtering and E-mail Antivirus scanning. For information on these services and the subscription process, see Using Subscription Services on page 123. This chapter includes the following topics: Setting the Firewall Security Level ....................................................107 Configuring Servers ...........................................................................110 Creating Rules....................................................................................112 Defining an Exposed Host..................................................................121 Setting the Firewall Security Level The firewall security level can be controlled using a simple lever available on the Firewall page. You can set the lever to three states. Note: If the security policy is remotely managed, this lever might be disabled.
Setting the Firewall Security Level 108 Check Point Safe@Office User Guide Table 15: Firewall Security Levels This level… Does this… Further Details Low Enforces basic control on incoming connections, while permitting all outgoing connections. All inbound traffic is blocked to the external Safe@Office appliance IP address, except for ICMP echoes ("pings"). All outbound connections are allowed. Medium Enforces strict control on all incoming connections, while permitting safe outgoing connections. This is the default level and is recommended for most cases. Leave it unchanged unless you have a specific need for a higher or lower security level. All inbound traffic is blocked. All outbound traffic is allowed to the Internet except for Windows file sharing (NBT ports 137, 138, 139 and 445).
Setting the Firewall Security Level Chapter 7: Setting Your Security Policy 109 This level… Does this… Further Details High Enforces strict control on all incoming and outgoing connections. All inbound traffic is blocked. Restricts all outbound traffic except for the following: Web traffic (HTTP, HTTPS), email (IMAP, POP3, SMTP), ftp, newsgroups, Telnet, DNS, IPSEC IKE and VPN traffic. Note: The definitions of firewall security levels provided in this table represent the Safe@Office appliance’s default security policy. Security updates downloaded from a Service Center may alter this policy and change these definitions. To change the firewall security level 1. Click Security in the main menu, and click the Firewall tab. The Firewall page appears.
Configuring Servers 110 Check Point Safe@Office User Guide 2. Drag the security lever to the desired level. The Safe@Office appliance security level changes accordingly. Configuring Servers Note: If you do not intend to host any public Internet servers (Web Server, Mail Server etc.) in your network, you can skip this section. Using the Safe@Office Portal, you can selectively allow incoming network connections into your network. For example, you can set up your own Web server, Mail server or FTP server. Note: Configuring servers allows you to create simple Allow and Forward rules for common services, and it is equivalent to creating Allow and Forward rules in the Rules page. For information on creating rules, see Creating Rules on page 112.
Configuring Servers Chapter 7: Setting Your Security Policy 111 To allow a service to be run on a specific host 1. Click Security in the main menu, and click the Servers tab. The Servers page appears, displaying a list of services and a host IP address for each allowed service. 2. Complete the fields using the information in the table below. 3. Click Apply. A success message appears, and the selected computer is allowed to run the desired service or application. Table 16: Servers Page Fields In this column… Do this… Allow Select the desired service or application. VPN Only Select this option to allow only connections made through a VPN.
Creating Rules 112 Check Point Safe@Office User Guide In this column… Do this… Host IP Type the IP address of the computer that will run the service (one of your network computers) or click the corresponding This Computer button to allow your computer to host the service. To stop the forwarding of a service to a specific host 1. Click Security in the main menu, and click the Servers tab. The Servers page appears, displaying a list of services and a host IP address for each allowed service. 2. In the desired service or application’s row, click Clear. The Host IP text box of the desired service is cleared. 3. Click Apply. The service or application is not allowed on the specific host. Creating Rules The Safe@Office appliance checks the protocol used, the ports range and the destination IP address, when deciding whether to allow or block traffic. By default, in the Medium security level, the Safe@Office appliance blocks all connection attempts from the Internet (WAN) to the LAN, and allows all outgoing connection attempts from the LAN to the Internet (WAN). User-defined rules have priority over the default rules.
Creating Rules Chapter 7: Setting Your Security Policy 113 Adding and Editing Rules Rules provide you with greater flexibility in defining and customizing your security policy. The following rule types exist: Table 17: Firewall Rule Types Rule Description Allow and Forward This rule type enables you to do the following: • Permit incoming access from the Internet to a specific service in your internal network. • Forward all such connections to a specific computer in your network. Creating an Allow and Forward rule is equivalent to defining a server in the Servers page. Note: You must use this type of rule to allow incoming connections if your network uses Hide NAT. Note: You cannot specify two Allow and Forward rules that forward the same service to two different destinations.
Creating Rules 114 Check Point Safe@Office User Guide Rule Description Allow This rule type enables you to do the following: • Permit outgoing access from your internal network to a specific service on the Internet. Note: You can allow outgoing connections for services that are not permitted by the default security policy. • Permit incoming access from the Internet to a specific service in your internal network. Note: You cannot use an Allow rule to permit incoming traffic, if the network or VPN uses Hide NAT. However, you can use Allow rules for static NAT IP addresses. • You can only define Allow rules in Safe@Office 110 and 225. Block This rule type enables you to do the following: • Block outgoing access from your internal network to a specific service on the Internet • Block incoming access from the Internet to a specific service in your internal network To add or edit a rule 1. Click Security in the main menu, and click the Rules tab.
Creating Rules Chapter 7: Setting Your Security Policy 115 The Rules page appears. 2. Click Add Rule. The Firewall Rule wizard opens, with the Step 1: Rule Type dialog box displayed.
Creating Rules 116 Check Point Safe@Office User Guide If you are using Safe@Office 110 or 225 the page appears as follows: 3. Select the type of rule you want to create. 4. Click Next. The Step 2: Service dialog box appears.
Creating Rules Chapter 7: Setting Your Security Policy 117 The example below shows an Allow and Forward rule. 5. Complete the fields using the relevant information in the table below. 6. Click Next.
Creating Rules 118 Check Point Safe@Office User Guide The Step 3: Destination and Source dialog box appears. 7. Complete the fields using the relevant information in Table 16.
Creating Rules Chapter 7: Setting Your Security Policy 119 The Step 4: Done dialog box appears. 8. Click Finish. The new rule appears in the Firewall Rules page. Table 18: Firewall Rule Fields In this field… Do this… Any Service Click this option to specify that the rule should apply to any service. Standard Service Click this option to specify that the rule should apply to a specific standard service. You must then select the desired service from the drop-down list.
Creating Rules 120 Check Point Safe@Office User Guide In this field… Do this… Custom Service Click this option to specify that the rule should apply to a specific non-standard service. The Protocol and Port Range fields are enabled. You must fill them in. Protocol Select the protocol (ESP, GRE, TCP, UDP or ANY) for which the rule should apply. Ports To specify the port range to which the rule applies, type the start port number in the left text box, and the end port number in the right text box. Note: If you do not enter a port range, the rule will apply to all ports. If you enter only one port number, the range will include only that port. Source Select the source of the connections you want to allow/block. To specify an IP address, select Specified IP and type the desired IP address in the text box. Destination Select the destination of the connections you want to allow or block. To specify an IP address, select Specified IP and type the desired IP address in the text box.
Defining an Exposed Host Chapter 7: Setting Your Security Policy 121 Deleting Rules To delete an existing rule 1. Click Security in the main menu, and click the Rules tab. The Rules page appears. 2. Click the icon of the rule you wish to delete. A confirmation message appears. 3. Click OK. The rule is deleted. Defining an Exposed Host The Safe@Office appliance allows you to define an exposed host, which is a computer that is not protected by the firewall. This is useful for setting up a public server. It allows unlimited incoming and outgoing connections between the Internet and the exposed host computer. The exposed host receives all traffic that was not forwarded to another computer by use of Allow and Forward rules. Warning - Entering an IP address may make the designated computer vulnerable to hacker attacks. Defining an exposed host is not recommended unless you are fully aware of the security risks.
Defining an Exposed Host 122 Check Point Safe@Office User Guide To define a computer as an exposed host 1. Click Security in the main menu, and click the Exposed Host tab. The Exposed Host page appears. 2. In the Exposed Host text box, type the IP address of the computer you wish to define as an exposed host. Alternatively, you can click This Computer to define your computer as the exposed host. 3. Click Apply. The selected computer is now defined as an exposed host.
Connecting to a Service Center Chapter 8: Using Subscription Services 123 Chapter 8 Using Subscription Services This chapter explains how to start and use subscription services, such as automatic software and security policy updates, content filtering, email virus scanning, and remote logging. Note: Check with your reseller regarding availability of subscription services, or surf to www.sofaware.com/servicecenters to locate your nearest Service Center. This chapter includes the following topics: Connecting to a Service Center ..........................................................123 Viewing Services Information............................................................130 Refreshing Your Service Center Connection .....................................131 Configuring Your Account.................................................................131 Disconnecting from Your Service Center ..........................................132 Web Filtering......................................................................................133 Virus Scanning ...................................................................................136 Automatic and Manual Updates .........................................................139 Connecting to a Service Center To connect to a Service Center 1. Click Services in the main menu, and click the Account tab.
Connecting to a Service Center 124 Check Point Safe@Office User Guide The Account page appears. 2. In the Service Account area, click Connect.
Connecting to a Service Center Chapter 8: Using Subscription Services 125 The Setup Wizard opens, with the Subscription Services dialog box displayed. 3. Make sure the I wish to connect to a Service Center check box is selected. 4. Do one of the following:  To connect to the SofaWare Service Center, select usercenter.sofaware.com.  To specify a Service Center, do the following: 1) Select Specified. 2) In the Specified text box, enter the desired Service Center’s IP address, as given to you by your system administrator. 5. Click Next.  The Connecting… screen appears.
Connecting to a Service Center 126 Check Point Safe@Office User Guide  If the Service Center requires authentication, the Service Center Login dialog box appears. Do the following: 1) Enter your gateway ID and registration key in the appropriate fields, as given to you by your service provider. 2) Click Next.  The Connecting… screen appears.
Connecting to a Service Center Chapter 8: Using Subscription Services 127  The Confirmation dialog box appears with a list of services to which you are subscribed. 6. Click Next.
Connecting to a Service Center 128 Check Point Safe@Office User Guide The Done screen appears with a success message. 7. Click Finish. The following things happen:  If a new firmware is available, the Safe@Office appliance may start downloading it. This may take several minutes. Once the download is complete, the Safe@Office appliance restarts using the new firmware.  The Welcome page appears.
Connecting to a Service Center Chapter 8: Using Subscription Services 129  The services to which you are subscribed are now available on your Safe@Office appliance and listed as such on the Account page. See Viewing Services Information on page 130 for further information.  The Services submenu includes the services to which you are subscribed.
Viewing Services Information 130 Check Point Safe@Office User Guide Viewing Services Information The Account page displays the following information about your subscription. Table 19: Account Page Fields This field… Displays… Service Center Name The name of the Service Center to which you are connected (if known). Subscription will end on The date on which your subscription to services will end. Service The services available in your service plan. Subscription The status of your subscription to each service: • Subscribed • Not Subscribed Status The status of each service: • Connected. You are connected to the service through the Service Center. • N/A. The service is not available. Mode The mode to which each service is set. For further information, see Web Filtering on page 133, Virus Scanning on page 136, and Automatic and Manual Updates on page 139.
Refreshing Your Service Center Connection Chapter 8: Using Subscription Services 131 Refreshing Your Service Center Connection This option restarts your Safe@Office appliance’s connection to the Service Center and refreshes your Safe@Office appliance’s service settings. To refresh your Service Center connection 1. Click Services in the main menu, and click the Account tab. The Account page appears. 2. In the Service Account area, click Refresh. The Safe@Office appliance reconnects to the Service Center. Your service settings are refreshed. Configuring Your Account This option allows you to access your Service Center Web site, which may offer additional configuration options for your account. To configure your account 1. Click Services in the main menu, and click the Account tab. The Account page appears. 2. In the Service Account area, click Configure. Note: If no additional settings are available from your Service Center, this button will not appear.
Disconnecting from Your Service Center 132 Check Point Safe@Office User Guide Your Service Center Web site opens. 3. Follow the on-screen instructions. Disconnecting from Your Service Center If desired, you can disconnect from your Service Center. To disconnect from your Service Center 1. Click Services in the main menu, and click the Account tab. The Account page appears. 2. In the Service Account area, click Connect. The Setup Wizard opens, with the first Subscription Services dialog box displayed. 3. Clear the I wish to connect to a Service Center check box. 4. Click Next. The Done screen appears with a success message. 5. Click Finish. The following things happen:  You are disconnected from the Service Center.  The services to which you were subscribed are no longer available on your Safe@Office appliance.
Web Filtering Chapter 8: Using Subscription Services 133 Web Filtering When enabled, access to Web content is restricted according to the categories specified under ‘Allow Categories’. Adult users will be able to view Web pages with no restrictions, only after they have provided the administrator password via the Web Filtering pop-up window. Enabling/Disabling Web Filtering Note: If you are remotely managed, contact your Service Center to change these settings. To enable/disable Web Filtering 1. Click Services in the main menu, and click the Web Filtering tab. The Web Filtering page appears. 2. Drag the On/Off lever upwards or downwards. Web Filtering is enabled/disabled for all internal network computers.
Web Filtering 134 Check Point Safe@Office User Guide Selecting Categories for Blocking You can define which types of Web sites should be considered appropriate for your family or office members, by selecting the categories. Categories marked with will remain visible, while categories marked with will be blocked and will require the administrator password for viewing. Note: If you are remotely managed, contact your Service Center to change these settings. To allow/block a category 1. In the Allow Categories area, click or next to the desired category. 2. Click Apply. Temporarily Disabling Web Filtering If desired, you can temporarily disable the Web Filtering service, temporarily disabling it. To temporarily disable Web Filtering 1. Click Services in the main menu, and click the Web Filtering tab. The Web Filtering page appears. 2. Click Snooze.  Web Filtering is temporarily disabled for all internal network computers.
Web Filtering Chapter 8: Using Subscription Services 135  The Snooze button changes to Resume.  The Web Filtering Off popup window opens. 3. To re-enable the service, click Resume, either in the popup window, or on the Web Filtering page.  The service is re-enabled for all internal network computers.  If you clicked Resume in the Web Filtering page, the button changes to Snooze.  If you clicked Resume in the Web Filtering Off popup window, the popup window closes.
Virus Scanning 136 Check Point Safe@Office User Guide Virus Scanning Enabling this option will result in automatic scanning of your email for the detection and elimination of all known viruses and vandals. Enabling/Disabling Email Antivirus Note: If you are remotely managed, contact your Service Center to change these settings. To enable/disable Email Antivirus 1. Click Services in the main menu, and click the Email Antivirus tab. The Email Antivirus page appears. 2. Drag the On/Off lever upwards or downwards. Email Antivirus is enabled/disabled for all internal network computers.
Virus Scanning Chapter 8: Using Subscription Services 137 Selecting Protocols for Scanning If you are locally managed, you can define which protocols should be scanned for viruses: • Email retrieving (POP3). If enabled, all incoming email in the POP3 protocol will be scanned • Email sending (SMTP). If enabled, all outgoing email will be scanned Protocols marked with will be scanned, while those marked with will not. Note: If you are remotely managed, contact your Service Center to change these settings. To enable virus scanning for a protocol 1. In the Protocols area, click or next to the desired protocol. 2. Click Apply. Temporarily Disabling Email Antivirus If you are having problems sending or receiving email you can temporarily disable the Email Antivirus service. To temporarily disable Email Antivirus 1. Click Services in the main menu, and click the Email Antivirus tab. The Email Antivirus page appears. 2. Click Snooze.
Virus Scanning 138 Check Point Safe@Office User Guide  Email Antivirus is temporarily disabled for all internal network computers.  The Snooze button changes to Resume.  The Email Antivirus Off popup window opens. 3. To re-enable the service, click Resume, either in the popup window, or on the Email Antivirus page.  The service is re-enabled for all internal network computers.  If you clicked Resume in the Email Antivirus page, the button changes to Snooze.
Automatic and Manual Updates Chapter 8: Using Subscription Services 139  If you clicked Resume in the Email Antivirus Off popup window, the popup window closes. Automatic and Manual Updates If you are subscribed to Software Updates, you can check for new security and software updates. Checking for Software Updates when Locally Managed If your Safe@Office appliance is locally managed, you can set it to automatically check for software updates, or you can set it so that software updates must be checked for manually. To configure software updates when locally managed 1. Click Services in the main menu, and click the Software Updates tab. The Software Updates page appears.
Automatic and Manual Updates 140 Check Point Safe@Office User Guide 2. To set the Safe@Office appliance to automatically check for and install new software updates, drag the Automatic/Manual lever upwards. The Safe@Office appliance checks for new updates and installs them according to its schedule. Note: When the Software Updates service is set to Automatic, you can still manually check for updates. 3. To set the Safe@Office appliance so that software updates must be checked for manually, drag the Automatic/Manual lever downwards. The Safe@Office appliance does not check for software updates automatically. 4. To manually check for software updates, click Update Now. The system checks for new updates and installs them. Checking for Software Updates When Remotely Managed If your Safe@Office appliance is remotely managed, it automatically checks for software updates and installs them without user intervention. However, you can still check for updates manually, if needed. To manually check for security and software updates 1. Click Services in the main menu, and click the Software Updates tab.
Automatic and Manual Updates Chapter 8: Using Subscription Services 141 The Software Updates page appears. 2. Click Update Now. The system checks for new updates and installs them.
Automatic and Manual Updates 142 Check Point Safe@Office User Guide
Overview Chapter 9: Working With VPNs 143 Chapter 9 Working With VPNs This chapter describes how to use your Safe@Office appliance as a VPN client, server, or gateway. This chapter includes the following topics: Overview ............................................................................................143 Setting Up Your Safe@Office Appliance as a VPN Server...............145 Adding and Editing VPN Sites ..........................................................146 Deleting a VPN Site ...........................................................................166 Enabling/Disabling a VPN Site ..........................................................167 Logging on to a VPN Site ..................................................................168 Logging off a VPN Site......................................................................172 Installing a Certificate ........................................................................172 Uninstalling a Certificate....................................................................175 Viewing VPN Tunnels .......................................................................176 Overview A virtual private network (VPN) consists of at least one VPN server or gateway, and several VPN clients. A VPN server makes the office network remotely available to authorized users, such as employees working from home, who connect to the VPN server using VPN clients. A VPN gateway can be connected to another VPN gateway in a permanent, bi-directional relationship. The two connected networks function as a single network. A connection between two VPN sites is called a VPN tunnel. VPN tunnels encrypt and authenticate all traffic passing through them. Through these tunnels, employees can safely use their company’s network resources when working at home. For example, they can securely read email, use the company’s intranet, or access the company’s database from home.
Overview 144 Check Point Safe@Office User Guide Note: This chapter explains how to define a VPN locally. However, if your appliance is centrally managed by a Service Center, then the Service Center can automatically deploy VPN configuration for your appliance. Figure 7: Typical Office VPN Safe@Office 105 acts as a VPN server for one user, allowing a single remote employee to securely work from home or on the road. Safe@Office 110 and 225 provide full VPN functionality. They can act as a VPN client, a VPN server for multiple users, or a VPN gateway.
Setting Up Your Safe@Office Appliance as a VPN Server Chapter 9: Working With VPNs 145 Setting Up Your Safe@Office Appliance as a VPN Server You can make your network remotely available to authorized users by setting up your Safe@Office appliance as a VPN server. Remote access users can connect to the VPN server via Check Point SecuRemote or a Safe@Office appliance in Remote Access VPN mode. Note: The Check Point SecuRemote VPN client can be downloaded for free from http://www.checkpoint.com/techsupport/downloads_sr.html To set up your Safe@Office appliance as a VPN server 1. Click VPN in the main menu, and click the VPN Server tab. The VPN Server page appears. 2. Drag the Enabled/Disabled lever to Enabled. The VPN server is enabled. The check box is enabled.
Adding and Editing VPN Sites 146 Check Point Safe@Office User Guide 3. To allow authenticated users to access to your internal network without restriction and bypass NAT, select Unrestricted Access. 4. Follow the procedure Setting Up Remote VPN Access for Users on page 188. Note: Disabling the VPN server will cause all existing VPN tunnels to disconnect. Adding and Editing VPN Sites You define each VPN site according to the function you want your Safe@Office appliance to perform when connecting to it: • VPN client Define the VPN site as a Remote Access VPN site using the procedure below. • VPN gateway  On the first VPN site’s Safe@Office appliance, define the second VPN site as a Site-to-Site VPN gateway or create a PPPoE tunnel to the second VPN site, using the procedure below. Then enable the VPN server using the procedure Setting Up Your Safe@Office Appliance as a VPN Server on page 145.  On the second VPN site’s Safe@Office appliance, define the first VPN site as a Site-to-Site VPN gateway or create a PPPoE tunnel to the first VPN site, using the procedure below. Then enable the VPN server using the procedure Setting Up Your Safe@Office Appliance as a VPN Server on page 145.
Adding and Editing VPN Sites Chapter 9: Working With VPNs 147 To add or edit VPN sites 1. Click VPN in the main menu, and click the VPN Sites tab. The VPN Sites page appears with a list of VPN sites. 2. Do one of the following:  To add a VPN site, click New Site.  To edit a VPN site, click Edit in the desired VPN site’s row. The VPN Site Wizard opens, with the Welcome to the VPN Site Wizard dialog box displayed. 3. Do one of the following:  Select Remote Access VPN to establish remote access from your VPN client to a VPN server or gateway.  Select Site to Site VPN to create a permanent bi-directional connection to another gateway.
Adding and Editing VPN Sites 148 Check Point Safe@Office User Guide  Select PPPoE to create a non-encrypted connection to a PPPoE server. 4. Click Next. Configuring a Remote Access VPN Site If you selected Remote Access VPN, the VPN Gateway Address dialog box appears. 1. Enter the IP address of the VPN gateway to which you want to connect, as given to you by the network administrator. 2. Click Next.
Adding and Editing VPN Sites Chapter 9: Working With VPNs 149 The VPN Network Configuration dialog box appears. 3. Specify how you want to obtain the VPN network configuration. Refer to VPN Network Configuration Fields on page 155. 4. Click Next. The following things happen in the order below:
Adding and Editing VPN Sites 150 Check Point Safe@Office User Guide  If you chose Specify Configuration, a second VPN Network Configuration dialog box appears. Do the following: 1) Complete the fields using the information in VPN Network Configuration Fields on page 155. 2) Click Next.
Adding and Editing VPN Sites Chapter 9: Working With VPNs 151  The VPN Login dialog box appears. 5. Complete the fields using the information in VPN Login Fields on page 154. 6. Click Next.
Adding and Editing VPN Sites 152 Check Point Safe@Office User Guide The Site Name dialog box appears. 7. Enter a name for the VPN site. You may choose any name. 8. Click Next.
Adding and Editing VPN Sites Chapter 9: Working With VPNs 153 The VPN Site Created screen appears. 9. Click Finish. The VPN Sites page reappears. If you added a VPN site, the new site appears in the VPN Sites list. If you edited a VPN site, the modifications are reflected in the VPN Sites list.
Adding and Editing VPN Sites 154 Check Point Safe@Office User Guide Table 20: VPN Login Fields In this field… Do this… Manual Login Click this option to configure the site for Manual Login. Manual Login connects only the computer you are currently logged onto to the VPN site, and only when the appropriate user name and password have been entered. For further information on Automatic and Manual Login, see, Logging on to a VPN Site on page 168. Automatic Login Click this option to enable the Safe@Office appliance to log on to the VPN site automatically. You must then fill in the Username and Password fields. Automatic Login provides all the computers on your internal network with constant access to the VPN site. For further information on Automatic and Manual Login, see Logging on to a VPN Site on page 168. Username Type the user name to be used for logging on to the VPN site. Password Type the password to be used for logging on to the VPN site.
Adding and Editing VPN Sites Chapter 9: Working With VPNs 155 Table 21: VPN Network Configuration Fields In this field… Do this… Download Configuration Click this option to obtain the network configuration by downloading it from the VPN site. This option will automatically configure your VPN settings, by downloading the network topology definition from the VPN server. Note: Downloading the network configuration is only possible if you are connecting to a Check Point VPN-1 or Safe@Office VPN gateway. Specify Configuration Click this option to provide the network configuration manually. Route All Traffic Click this option to route all network traffic through the VPN site. This option increases network security. For example, if your VPN consists of a central office and a number of remote offices, and the remote offices are only allowed to access Internet resources through the central office, you can choose to route all traffic from the remote offices through the central office. Note: You can only configure one VPN site to route all traffic. Destination network Type up to three destination network addresses at the VPN site to which you want to connect.
Adding and Editing VPN Sites 156 Check Point Safe@Office User Guide In this field… Do this… Subnet mask Select the subnet masks for the destination network addresses. Note: Obtain the destination networks and subnet masks from the VPN gateway’s system administrator. Backup Gateway Type the name of the VPN gateway to use if the primary VPN gateway fails. Configuring a Site-to-Site VPN Gateway If you selected Site to Site VPN, the VPN Gateway Address dialog box appears. 1. In the VPN Gateway field, enter the IP address of the VPN gateway to which you want to connect, as given to you by the network administrator.
Adding and Editing VPN Sites Chapter 9: Working With VPNs 157 2. To allow the VPN site to access to your internal network without restriction and bypass NAT, select Unrestricted Access. 3. Click Next. The Resolving… screen appears. The VPN Network Configuration dialog box appears. 4. Specify how you want to obtain the VPN network configuration. Refer to VPN Network Configuration Fields on page 155. 5. Click Next.
Adding and Editing VPN Sites 158 Check Point Safe@Office User Guide  If you chose Specify Configuration, a second VPN Network Configuration dialog box appears. Do the following: 1) Complete the fields using the information in VPN Network Configuration Fields on page 155. 2) Click Next.
Adding and Editing VPN Sites Chapter 9: Working With VPNs 159  The Authentication dialog box appears. If you chose Download Configuration, the dialog box appears as follows: 6. Complete the fields using the table below.
Adding and Editing VPN Sites 160 Check Point Safe@Office User Guide 7. Click Next. The Connect dialog box appears. 8. If you don’t want to try to connect to the VPN gateway, clear the Try to Connect to the VPN Gateway check box. This allows you to test the VPN connection. Warning: If you try to connect to the VPN site before completing the wizard, all existing tunnels will be terminated. 9. Click Next.  If you selected Try to Connect to the VPN Gateway, the following things happen: The Connecting… screen appears.  The Contacting VPN Site screen appears.
Adding and Editing VPN Sites Chapter 9: Working With VPNs 161  The Site Name dialog box appears. 10. Enter a name for the VPN site. You may choose any name. 11. To keep the tunnel to the VPN site alive even if there is no network traffic between the Safe@Office appliance and the VPN site, select Keep this site alive. 12. Click Next. The VPN Site Created screen appears. 13. Click Finish. The VPN Sites page reappears. If you added a VPN site, the new site appears in the VPN Sites list. If you edited a VPN site, the modifications are reflected in the VPN Sites list.
Adding and Editing VPN Sites 162 Check Point Safe@Office User Guide Table 22: VPN Authentication Fields In this field… Do this… Topology User Type the topology user’s user name. Topology Password Type the topology user’s password. Use Shared Secret Select this option to use a shared secret for VPN authentication. If you select this option, you must fill in the Shared Secret field. Shared Secret Type the shared secret to use for secure communications with the VPN site. This shared secret is a string used to identify the VPN sites to each other. The secret can contain spaces and special characters. Use Certificate Select this option to use a certificate for VPN authentication. If you select this option, a certificate must have been installed. (Refer to Installing a Certificate on page 172 for more information about certificates and instructions on how to install a certificate.)
Adding and Editing VPN Sites Chapter 9: Working With VPNs 163 Creating a PPPoE Tunnel If you selected PPPoE, the VPN Network Configuration dialog box appears. 1. Complete the fields using the information in VPN Network Configuration Fields on page 155. 2. Click Next.
Adding and Editing VPN Sites 164 Check Point Safe@Office User Guide The PPPoE Login page appears. 3. Complete the fields using the information in the table below. 4. Click Next.
Adding and Editing VPN Sites Chapter 9: Working With VPNs 165 The Site Name dialog box appears. 5. Enter a name for the VPN site. You may choose any name. 6. Click Next. The VPN Site Created screen appears. 7. Click Finish. The VPN Sites page reappears. If you added a VPN site, the new site appears in the VPN Sites list. If you edited a VPN site, the modifications are reflected in the VPN Sites list.
Deleting a VPN Site 166 Check Point Safe@Office User Guide Table 23: PPPoE Login Fields In this field… Do this… User The PPPoE username. Password The PPPoE password. Service The service name configured in the PPPoE server. You only need to fill in this field if there is more than one PPPoE server in the WAN network. Note: If you do not fill in this field, the first PPPoE server found is used. Deleting a VPN Site To delete a VPN site 1. Click VPN in the main menu, and click the VPN Sites tab. The VPN Sites page appears, with a list of VPN sites. 2. In the desired VPN site’s row, click the Delete icon. A confirmation message appears. 3. Click OK. The VPN site is deleted.
Enabling/Disabling a VPN Site Chapter 9: Working With VPNs 167 Enabling/Disabling a VPN Site You can only connect to VPN sites that are enabled. To enable/disable a VPN site 1. Click VPN in the main menu, and click the VPN Sites tab. The VPN Sites page appears, with a list of VPN sites. 2. To enable a VPN site, do the following: a. Click the icon in the desired VPN site’s row. A confirmation message appears. b. Click OK. The icon changes to , and the VPN site is enabled. 3. To disable a VPN site, do the following: Note: Disabling a VPN site eliminates the tunnel and erases the network topology. a. Click the icon in the desired VPN site’s row. A confirmation message appears. b. Click OK. The icon changes to , and the VPN site is disabled.
Logging on to a VPN Site 168 Check Point Safe@Office User Guide Logging on to a VPN Site You need to manually log on to Remote Access VPN sites configured for Manual Login. You do not need to manually log on to a Remote Access VPN site configured for Automatic Login or a Site-to-Site VPN gateway: all the computers on your network have constant access to it. Manual Login can be done through either the Safe@Office Portal or the my.vpn page. When you log on and traffic is sent to the VPN site, a VPN tunnel is established. Only the computer from which you logged on can use the tunnel. To share the tunnel with other computers in your home network, you must log on to the VPN site from those computers, using the same user name and password. Note: You must use a single user name and password for each VPN destination gateway. Logging on through the Safe@Office Portal Note: You can only login to sites that are configured for Manual Login. To manually log on to a VPN site through the Safe@Office Portal 1. Click VPN in the main menu, and click the VPN Login tab.
Logging on to a VPN Site Chapter 9: Working With VPNs 169 The VPN Login page appears. 2. From the Site Name list, select the site to which you want to log on. Note: Disabled VPN sites will not appear in the Site list. 3. Enter your user name and password in the appropriate fields. 4. Click Login.  If the Safe@Office appliance is configured to automatically download the network configuration, the Safe@Office appliance downloads the network configuration.  If when adding the VPN site you specified a network configuration, the Safe@Office appliance attempts to create a tunnel to the VPN site.
Logging on to a VPN Site 170 Check Point Safe@Office User Guide  Once the Safe@Office appliance has finished connecting, the VPN Login Status box appears. The Status field displays “Connected”.  The VPN Login Status box remains open until you manually log off the VPN site. Logging on through the my.vpn page Note: You don’t need to know the my.firewall page administrator’s password in order to use the my.vpn page. To manually log on to a VPN site through the my.vpn page 1. Direct your web browser to http://my.vpn
Logging on to a VPN Site Chapter 9: Working With VPNs 171 The VPN Login screen appears. 2. In the Site Name list, select the site to which you want to log on. 3. Enter your user name and password in the appropriate fields. 4. Click Login.  If the Safe@Office appliance is configured to automatically download the network configuration, the Safe@Office appliance downloads the network configuration.  If when adding the VPN site you specified a network configuration, the Safe@Office appliance attempts to create a tunnel to the VPN site.  The VPN Login Status box appears. The Status field tracks the connection’s progress.  Once the Safe@Office appliance has finished connecting, the Status field changes to “Connected”.  The VPN Login Status box remains open until you manually log off of the VPN site.
Logging off a VPN Site 172 Check Point Safe@Office User Guide Logging off a VPN Site You need to manually log off a VPN site if the VPN site is a Remote Access VPN site configured for Manual Login. To log off a VPN site • In the VPN Login Status box, click Logout. All open tunnels from the Safe@Office appliance to the VPN site are closed, and the VPN Login Status box closes. Note: Closing the browser or dismissing the VPN Login Status box will also terminate the VPN session within a short time. Installing a Certificate A digital certificate is a secure means of authenticating the Safe@Office appliance to other VPN gateways. The certificate is issued by the Certificate Authority (CA) to entities such as gateways, users, or computers. The entity then uses the certificate to identify itself and provide verifiable information. For instance, the certificate includes the Distinguishing Name (DN) (identifying information) of the entity, as well as the public key (information about itself). After two entities exchange and validate each other's certificates, they can begin encrypting information between themselves using the public keys in the certificates. The Safe@Office appliance supports certificates encoded in the PKCS#12 (Personal Information Exchange Syntax Standard) format. The PKCS#12 file must have a ".p12" file extension
Installing a Certificate Chapter 9: Working With VPNs 173 Note: To use certificates authentication, each Safe@Office appliance should have a unique certificate. Do not use the same certificate for more than one gateway. If you do not have a PKCS#12, obtain it from your network security administrator. To install a certificate 1. Click VPN in the main menu, and click the Certificate tab. The Certificate page appears, with instructions on how to install the certificate. 2. Click Install Certificate.
Installing a Certificate 174 Check Point Safe@Office User Guide A Certificate page appears as follows: 3. Click Browse to open a file browser from which to locate and select the file. The filename that you selected is displayed. 4. Click Upload. You are requested to enter the pass-phrase. 5. Type the pass-phrase you received from the network security administrator. 6. Click OK. The certificate is installed.
Uninstalling a Certificate Chapter 9: Working With VPNs 175 A success message appears. 7. Click OK. The name of the CA that issued the certificate and the name of the gateway to which this certificate was issued appear. Uninstalling a Certificate You cannot uninstall the certificate if there is a VPN site currently defined to use certificate authentication. When a certificate is currently installed, the Certificate page presents two options:
Viewing VPN Tunnels 176 Check Point Safe@Office User Guide • Install Certificate: Allows you to install a new certificate. The current certificate will be replaced. • Uninstall Certificate: Allows you to uninstall the current certificate. Therefore, no certificate exists on the Safe@Office appliance, and you will not be able to connect to the VPN if a certificate is still required. To uninstall a certificate 1. Click VPN in the main menu, and click the Certificate tab. The Certificate page appears with the name of the currently installed certificate. 2. Click Uninstall. A confirmation message appears. 3. Click OK. The certificate is uninstalled. A success message appears. 4. Click OK. Viewing VPN Tunnels You can view a list of currently established VPN tunnels. VPN tunnels are created and closed as follows: • Remote Access VPN sites configured for Automatic Login, Site-to-Site VPN gateways and PPPoE tunnels: A tunnel is created whenever your computer attempts any kind of communication with a computer at the VPN site. The tunnel is closed when not in use for a period of time.
Viewing VPN Tunnels Chapter 9: Working With VPNs 177 Note: Although the VPN tunnel is automatically closed, the site remains open, and if you attempt to communicate with the site, the tunnel will be reestablished. • Remote Access VPN sites configured for Manual Login: A tunnel is created whenever your computer attempts any kind of communication with a computer at the VPN site, after you have manually logged on to the site. All open tunnels connecting to the site are closed when you manually log off. To view VPN tunnels • Click Reports in the main menu, and click the VPN Tunnels tab. The VPN Tunnels page appears with a table of open tunnels to VPN sites. The VPN Tunnels page includes the information described in VPN Tunnels Page Fields on page 178. You can refresh the table by clicking Refresh.
Viewing VPN Tunnels 178 Check Point Safe@Office User Guide Table 24: VPN Tunnels Page Fields This field… Displays… The Safe@Office appliance Internet IP address. The security protocol (IPSec), the type of encryption used to secure the connection, and the type of Message Authentication Code (MAC) used to verify the integrity of the message. This information is presented in the following format: Security protocol: Encryption type/Authentication type Note: All VPN settings are automatically negotiated between the two sites. The encryption and authentication schemes used for the connection are the strongest of those used at the two sites. Your Safe@Office appliance supports AES, 3DES, and DES encryption schemes, and MD5 and SHA authentication schemes. The name and IP address of the VPN gateway to which the tunnel is connected. User The user logged on to the VPN site.
Viewing VPN Tunnels Chapter 9: Working With VPNs 179 This field… Displays… Duration The time at which the tunnel was established. This information is presented in the format hh:mm:ss, where: hh=hours mm=minutes ss=seconds
Viewing VPN Tunnels 180 Check Point Safe@Office User Guide
Changing Your Password Chapter 10: Managing Users 181 Chapter 10 Managing Users This chapter describes how to manage Safe@Office appliance users. In Safe@Office 105, there is a single user called "admin", whose password can be changed; in Safe@Office 110 and 225, you can define multiple users and assign them various permissions. This chapter includes the following topics: Changing Your Password...................................................................181 Adding Users......................................................................................184 Viewing and Editing Users.................................................................185 Deleting Users....................................................................................187 Setting Up Remote VPN Access for Users ........................................188 Using RADIUS Authentication..........................................................189 Changing Your Password You can change your password at any time. How this task is performed depends on the Safe@Office model you are using. Using Safe@Office 105 To change your password 1. Click Password in the main menu.
Changing Your Password 182 Check Point Safe@Office User Guide The Password page appears. 2. Edit the Password and Confirm password fields. Note: Use 5 to 25 characters (letters or numbers) for the new password. 3. Click Apply. Your changes are saved.
Changing Your Password Chapter 10: Managing Users 183 Using Safe@Office 110 and 225 To change your password 1. Click Users in the main menu, and click the Internal Users tab. The Internal Users page appears. 2. In the row of your username, click Edit.
Adding Users 184 Check Point Safe@Office User Guide The Edit User page appears. 3. Edit the Password and Confirm password fields. Note: Use 5 to 25 characters (letters or numbers) for the new password. 4. Click Apply. Your changes are saved. Adding Users To add a user 1. Click Users in the main menu, and click the Internal Users tab. The Internal Users page appears. 2. Click New User. The Edit User page appears. The options that appear on the page are dependant on the software and services you are using.
Viewing and Editing Users Chapter 10: Managing Users 185 3. Complete the fields using the information in Edit User Page Fields on page 186. 4. Click Apply. The new user is saved. The Edit User page appears. Viewing and Editing Users To view or edit users 1. Click Users in the main menu, and click the Internal Users tab. The Internal Users page appears. 2. In the desired user’s row, click Edit. The Edit User page appears with the user’s details. The options that appear on the page are dependant on the software and services you are using. 3. To edit the user’s details, do the following: a. Edit the fields using Edit User Page Fields on page 186. b. Click Apply. The changes are saved. 4. To return to the Users page without making any changes, click Cancel.
Viewing and Editing Users 186 Check Point Safe@Office User Guide Table 25: Edit User Page Fields In this field… Do this… Username Enter a username for the user. You cannot change the “admin” user’s username. Password Enter a password for the user. Use five to 25 characters (letters or numbers) for the new password. Confirm Password Re-enter the user’s password. Administrator Level Select the user’s level of access to the Safe@Office Portal. The levels are: • No Access: The user cannot access the Safe@Office Portal • Read/Write: The user can log on to the Safe@Office Portal and modify system settings. • Read Only: The user can log on to the Safe@Office Portal, but cannot modify system settings. For example, you could assign this administrator level to technical support personnel who need to view the Event Log. The default level is No Access. The “admin” user’s Administrator Level (Read/Write) cannot be changed.
Deleting Users Chapter 10: Managing Users 187 In this field… Do this… VPN Remote Access Select this option to allow the user to connect to this Safe@Office appliance using their VPN client. For further information on setting up VPN remote access, see Setting Up Remote VPN Access for Users on page 188. This option only appears in Safe@Office 110 and 225. Web Filtering Override Select this option to allow the user to override Web Filtering. This option only appears if the Web Filtering service is defined. This option cannot be changed for the “admin” user. Deleting Users Note: The “admin” user cannot be deleted. To delete a user 1. Click Users in the main menu, and click the Internal Users tab. The Internal Users page appears.
Setting Up Remote VPN Access for Users 188 Check Point Safe@Office User Guide 2. In the desired user’s row, click the Delete icon. A confirmation message appears. 3. Click OK. The user is deleted. Setting Up Remote VPN Access for Users If you are using your Safe@Office appliance as a VPN server, you can allow users to access it remotely through their VPN clients (a Check Point SecureClient, Check Point SecuRemote, or another Embedded NG appliance). To set up remote VPN access for a user 1. Enable your VPN server, using the procedure Setting Up Your Safe@Office Appliance as a VPN Server on page 145. List continue 2. Add the user to the system, using the procedure Adding Users on page 184. You must select the VPN Remote Access option. Note: When using Safe@Office 105, there is only one pre-defined user called ‘admin’, and you cannot create additional users.
Using RADIUS Authentication Chapter 10: Managing Users 189 Using RADIUS Authentication You can use RADIUS to authenticate both Safe@Office appliance users and VPN clients trying to connect to the Safe@Office appliance. When a user accesses the Safe@Office Portal and tries to log on, the Safe@Office appliance sends the entered user name and password to the RADIUS server. The server then checks whether the RADIUS database contains a matching user name and password pair. If so, then the user is logged on. To use RADIUS authentication 1. Click Users in the main menu, and click the RADIUS tab. The RADIUS page appears. 2. Complete the fields using RADIUS Page Fields on page 190. 3. Click Apply.
Using RADIUS Authentication 190 Check Point Safe@Office User Guide Table 26: RADIUS Page Fields In this field… Do this… Address Type the IP address of the computer that will run the RADIUS service (one of your network computers) or click the corresponding This Computer button to allow your computer to host the service. To clear the text box, click Clear. Port Type the port number on the RADIUS server’s host computer. To reset this field to the default (port 1812), click Default. Shared Secret Type the shared secret to use for secure communication with the RADIUS server.
Using RADIUS Authentication Chapter 10: Managing Users 191 In this field… Do this… Administrator Level Select the level of access to the Safe@Office Portal to assign to all users authenticated by the RADIUS server. The levels are: • No Access: The user cannot access the Safe@Office Portal • Read/Write: The user can log on to the Safe@Office Portal and modify system settings. • Read Only: The user can log on to the Safe@Office Portal, but cannot modify system settings. The default level is No Access. Web Filtering Override Select this option to allow all users authenticated by the RADIUS server to override Web Filtering. This option only appears if the Web Filtering service is defined.
Using RADIUS Authentication 192 Check Point Safe@Office User Guide
Viewing Firmware Status Chapter 11: Maintenance 193 Chapter 11 Maintenance This chapter describes the tasks required for maintenance and diagnosis of your Safe@Office appliance. This chapter includes the following topics: Viewing Firmware Status...................................................................193 Updating the Firmware.......................................................................195 Upgrading Your Software Product.....................................................197 Registering Your Safe@Office Appliance .........................................202 Configuring Syslog Logging ..............................................................204 Configuring HTTPS ...........................................................................206 Setting the Time on the Appliance .....................................................209 Controlling the Appliance via the Command Line.............................216 Using Diagnostic Tools......................................................................214 Backing Up the Safe@Office Appliance Configuration ....................218 Resetting the Safe@Office Appliance to Defaults .............................222 Running Diagnostics ..........................................................................224 Rebooting the Safe@Office Appliance ..............................................225 Viewing Firmware Status The firmware is the software program embedded in the Safe@Office appliance. You can view your current firmware version and additional details.
Viewing Firmware Status 194 Check Point Safe@Office User Guide To view the firmware status • Click Setup in the main menu, and click the Firmware tab. The Firmware page appears. The Firmware page displays the following information: Table 27: Firmware Status Fields This field… Displays… For example… Firmware Version The current version of the firmware 4.0 Hardware Type The type of the current Safe@Office appliance hardware 200 series Hardware Version The current hardware version of the Safe@Office appliance 1.0
Updating the Firmware Chapter 11: Maintenance 195 This field… Displays… For example… Installed Product The licensed software and the number of allowed nodes Safe@Office 225 unlimited nodes Uptime The time that elapsed from the moment the unit was turned on 01:21:15 Updating the Firmware If you are subscribed to Software Updates, firmware updates are performed automatically. These updates include new product features and protection against new security threats. Check with your reseller for the availability of Software Updates and other services. For information on subscribing to services, see Starting Your Subscription Services on page 123. If you are not subscribed to the Software Updates service, you must update your firmware manually. To update your Safe@Office appliance firmware manually 1. Click Setup in the main menu, and click the Firmware tab. The Firmware page appears. 2. Click Firmware Update.
Updating the Firmware 196 Check Point Safe@Office User Guide The Firmware Update page appears. 3. Click Browse. A browse window appears. 4. Select the image file and click Open. The Firmware Update page reappears. The path to the firmware update image file appears in the Browse text box. 5. Click Upload. Your Safe@Office appliance firmware is updated. This takes about one minute. At the end of the process the Safe@Office appliance restarts automatically.
Upgrading Your Software Product Chapter 11: Maintenance 197 Upgrading Your Software Product Upgrading your Safe@Office appliance is a very simple process. After purchasing an upgrade, you will receive a new Product Key that will enable you to use the upgraded product on the same Safe@Office appliance you have today. For example, if you are using Safe@Office 105, you can purchase an upgrade to Safe@Office 110 and enjoy extended VPN features on your existing Safe@Office appliance. Likewise, you can upgrade from Safe@Office 225 to 225U without changing your hardware. Note: You can only upgrade within the same appliance hardware type. Note: To purchase an upgrade, contact your Safe@Office appliance provider. To upgrade your product, you must install the new Product Key. To install a Product Key 1. Click Setup in the main menu, and click the Firmware tab. The Firmware page appears. 2. Click Upgrade Product.
Upgrading Your Software Product 198 Check Point Safe@Office User Guide The Setup Wizard opens, with the Install Product Key dialog box displayed. 3. Click Product Key. 4. In the Product Key field, enter the new Product Key. 5. Click Next.
Upgrading Your Software Product Chapter 11: Maintenance 199 The Installed New Product Key dialog box appears. 6. Click Next. The first Registration dialog box appears.
Upgrading Your Software Product 200 Check Point Safe@Office User Guide 7. Do one of the following:  To register your Safe@Office appliance later on, do the following: 1) Clear the I want to register my product check box. 2) Click Next.
Upgrading Your Software Product Chapter 11: Maintenance 201  To register your Safe@Office appliance now, click Next. A second Registration dialog box appears. Do the following: 1) Enter your contact information in the appropriate fields. 2) To receive email notifications regarding new firmware versions and services, select the check box. 3) Click Next. The Registration… screen appears.
Registering Your Safe@Office Appliance 202 Check Point Safe@Office User Guide The third Registration dialog box appears. 8. Click Finish. Your Safe@Office appliance is restarted and the Welcome page appears. Registering Your Safe@Office Appliance If you want to activate your warranty and optionally receive notifications of new firmware versions and services, you must register your Safe@Office appliance. Privacy Statement: Check Point is committed to protecting your privacy. We use the information we collect about you to process orders and to improve our ability to serve your needs. We will under no circumstances sell, lease, or otherwise disclose any of your personal or contact details without your explicit permission.
Registering Your Safe@Office Appliance Chapter 11: Maintenance 203 To register your Safe@Office appliance 1. Click Setup in the main menu, and click the Firmware tab. The Firmware page appears. 2. Click Upgrade Product. The Setup Wizard opens, with the Install Product Key dialog box displayed. 3. Select Keep these settings. 4. Click Next. The Product Key Not Modified screen appears. 5. Click Next. The first Registration dialog box appears. 6. Verify that the I want to register my product check box is selected. 7. Click Next. A second Registration dialog box appears.
Configuring Syslog Logging 204 Check Point Safe@Office User Guide 8. Enter your contact information in the appropriate fields. 9. To receive email notifications regarding new firmware versions and services, select the check box. 10. Click Next. The Registration… screen appears. The third Registration dialog box appears. 11. Click Finish. Your Safe@Office appliance is restarted and the Welcome page appears. Configuring Syslog Logging You can configure the Safe@Office appliance to send event logs to a Syslog server residing in your internal network or on the Internet. The logs detail the date and the time each event occurred. If the event is a communication attempt that was rejected by the firewall, the event details include the source and destination IP address, the destination port, and the protocol used for the communication attempt (for example, TCP or UDP). This same information is also available in the Event Log page (see Viewing the Event Log on page 101). However, the Event Log can only display up to 100 logs, while a Syslog server can store an unlimited number of logs. Furthermore, Syslog servers can provide useful tools for managing your logs. Note: Kiwi Syslog Daemon is freeware and can be downloaded from http://www.kiwisyslog.com. For technical support, contact Kiwi Enterprises.
Configuring Syslog Logging Chapter 11: Maintenance 205 To configure Syslog logging 1. Click Setup in the main menu, and click the Logging tab. The Logging page appears. 2. Complete the fields using the information in the table below. 3. Click Apply. Table 28: Logging Page Fields In this field… Do this… Syslog Server Type the IP address of the computer that will run the Syslog service (one of your network computers), or click This Computer to allow your computer to host the service. Clear Click to clear the Syslog Server field. Syslog Port Type the port number of the Syslog server.
Configuring HTTPS 206 Check Point Safe@Office User Guide In this field… Do this… Default Click to reset the Syslog Port field to the default (port 514 UDP). Configuring HTTPS You can enable Safe@Office appliance users to access the Safe@Office Portal from the Internet. To do so, you must first configure HTTPS. To configure HTTPS 1. Click Setup in the main menu, and click the Management tab. The Management page appears. 2. Specify from where HTTPS access to the Safe@Office Portal should be granted. See the table below for information.
Configuring HTTPS Chapter 11: Maintenance 207 Warning: If remote HTTPS is enabled, your Safe@Office appliance settings can be changed remotely, so make sure all Safe@Office appliance users’ passwords are unguessable. If you selected IP Address Range, additional fields appear. 3. If you selected IP Address Range, enter the desired IP address range in the fields provided. 4. Click Apply. The HTTPS configuration is saved. You can now access the Safe@Office Portal through the Internet, using the procedure Accessing the Safe@Office Portal Remotely on page 40.
Configuring HTTPS 208 Check Point Safe@Office User Guide Table 29: HTTPS Access Options Select this option… To allow HTTPS access from… Internal Network The internal network only. This disables remote HTTPS capability. Note: You can use HTTPS to access the Safe@Office Portal from your internal network, by surfing to https://my.firewall. Internal Network and VPN The internal network and your VPN. IP Address Range A particular range of IP addresses. Additional fields appear, in which you can enter the desired IP address range. ANY Any IP address.
Setting the Time on the Appliance Chapter 11: Maintenance 209 Setting the Time on the Appliance You set the time displayed in the Safe@Office 225 Portal during initial appliance setup. If desired, you can change the date and time displayed in the Safe@Office 225 Portal using the procedure below. Note: The Safe@Office 100 series takes the time from your local computer and you do not have to manually set the time. To set the time 1. Click Setup in the main menu, and click the Tools tab. The Tools page appears.
Setting the Time on the Appliance 210 Check Point Safe@Office User Guide If you are using Safe@Office 225, the page appears as follows: 2. Click Set Time. The Safe@Office Set Time Wizard opens displaying the Set the Safe@Office time dialog box.
Setting the Time on the Appliance Chapter 11: Maintenance 211 3. Complete the fields using the information in the table below. 4. Click Next. The following things happen in the order below:  If you selected Specify date and time, the Specify Date and Time dialog box appears. Do the following: 1) Set the date, time, and time zone in the fields provided. 2) Click Next.
Setting the Time on the Appliance 212 Check Point Safe@Office User Guide  The Date and Time Updated window appears. 5. Click Finish. Table 30: Set Time Wizard Fields Select this option… To do this… Your computer’s clock Set the appliance time to your computer’s system time. Your computer’s system time is displayed to the right of this option.
Controlling the Appliance via the Command Line Chapter 11: Maintenance 213 Select this option… To do this… Keep the current time Do not change the appliance’s time. The current appliance time is displayed to the right of this option. Specify date and time Set the appliance to a specific date and time. Controlling the Appliance via the Command Line The Safe@Office Portal enables you to control your appliance via the command line interface. To control the appliance via the command line 1. Click Setup in the main menu, and click the Tools tab. The Tools page appears. 2. Click Command.
Using Diagnostic Tools 214 Check Point Safe@Office User Guide The Command Line page appears. 3. In the upper text box type a command. You can view a list of supported commands using the command help. 4. Click Go. The command is implemented. Using Diagnostic Tools The Safe@Office appliance is equipped with a set of diagnostic tools that are useful for troubleshooting Internet connectivity. Table 31: Diagnostic Tools Use this tool… To do this… Ping Check that a specific IP address or DNS name can be reached via the Internet.
Using Diagnostic Tools Chapter 11: Maintenance 215 Use this tool… To do this… Traceroute Display a list of all routers used to connect from the Safe@Office appliance to a specific IP address or DNS name. WHOIS Display the name and contact information of the entity to whom a specific IP address or DNS name is registered. This information is useful in tracking down hackers. To use a diagnostic tool 1. Click Setup in the main menu, and click the Tools tab. The Tools page appears. 2. In the Tools drop-down list, select the desired tool. 3. In the Address field, type the IP address or DNS name for which to run the tool. 4. Click Go.
Using Diagnostic Tools 216 Check Point Safe@Office User Guide  If you selected Ping, the following things happen: The Safe@Office appliance sends packets to the specified the IP address or DNS name. The IP Tools window opens and displays the percentage of packet loss and the amount of time it each packet took to reach the specified host and return (round-trip) in milliseconds.
Using Diagnostic Tools Chapter 11: Maintenance 217  If you selected Traceroute, the following things happen: The Safe@Office appliance connects to the specified IP address or DNS name. The IP Tools window opens and displays a list of routers used to make the connection.
Backing Up the Safe@Office Appliance Configuration 218 Check Point Safe@Office User Guide  If you selected WHOIS, the following things happen: The Safe@Office appliance queries the Internet WHOIS server. A window displays the name of the entity to whom the IP address or DNS name is registered and their contact information. Backing Up the Safe@Office Appliance Configuration You can export the Safe@Office appliance configuration to a *.cfg file, and use this file to backup and restore Safe@Office appliance settings, as needed. The configuration file includes all your settings.
Backing Up the Safe@Office Appliance Configuration Chapter 11: Maintenance 219 Exporting the Safe@Office Appliance Configuration Exporting the Safe@Office appliance configuration creates a configuration file. To export the Safe@Office appliance configuration 1. Click Setup in the main menu, and click the Tools tab. The Tools page appears. 2. Click Export. A standard File Download dialog box appears. 3. Click Save.
Backing Up the Safe@Office Appliance Configuration 220 Check Point Safe@Office User Guide The Save As dialog box appears. 4. Browse to a destination directory of your choice. 5. Type a name for the configuration file and click Save. The *.cfg configuration file is created and saved to the specified directory. Importing the Safe@Office Appliance Configuration In order to restore your Safe@Office appliance’s configuration from a configuration file, you must import the file. To import the Safe@Office appliance configuration 1. Click Setup in the main menu, and click the Tools tab. The Tools page appears. 2. Click Import.
Backing Up the Safe@Office Appliance Configuration Chapter 11: Maintenance 221 The Import Settings page appears. 3. Do one of the following:  In the Import Settings field, type the full path to the configuration file. Or  Click Browse, and browse to the configuration file. 4. Click Upload. A confirmation message appears. 5. Click OK. The Safe@Office appliance settings are imported. A success message appears. 6. Click OK. The Tools page reappears.
Resetting the Safe@Office Appliance to Defaults 222 Check Point Safe@Office User Guide Resetting the Safe@Office Appliance to Defaults You can reset the Safe@Office appliance to its default settings. When you reset your Safe@Office appliance, it reverts to the state it was originally in when you purchased it, and your firmware reverts to the version that shipped with the Safe@Office appliance. Warning: This operation erases all your settings and password information. You will have to set a new password and reconfigure your Safe@Office appliance for Internet connection. For information on performing these tasks, see Setting Up the Safe@Office Appliance. You can reset the Safe@Office appliance to defaults via the Web management interface (software) or by manually pressing the Reset button (hardware) located at the back of the Safe@Office appliance. To reset the Safe@Office appliance to factory defaults via the Web interface 1. Click Setup in the main menu, and click the Tools tab. The Tools page appears. 2. Click Factory Settings. A confirmation message appears. 3. Click OK.
Resetting the Safe@Office Appliance to Defaults Chapter 11: Maintenance 223  The Please Wait screen appears.  The Safe@Office appliance returns to its factory defaults.  The Safe@Office appliance is restarted (the PWR/SEC LED flashes quickly). This may take up to a minute.  The Login page appears. To reset the Safe@Office appliance to factory defaults using the Reset button 1. Make sure the Safe@Office appliance is powered on. 2. Using a pointed object, press the RESET button on the back of the Safe@Office appliance steadily for seven seconds and then release it. 3. Allow the Safe@Office appliance to boot-up until the system is ready (PWR/SEC LED flashes slowly or illuminates steadily in green light). For information on the appliance's front and rear panels, see Getting to Know Your Safe@Office 100 Series on page 10 or Getting to Know Your Safe@Office 200 Series on page 13. Warning: If you choose to reset the Safe@Office appliance by disconnecting the power cable and then reconnecting it, be sure to leave the Safe@Office appliance disconnected for at least three seconds, or the Safe@Office appliance might not function properly until you reboot it as described below.
Running Diagnostics 224 Check Point Safe@Office User Guide Running Diagnostics You can view technical information about your Safe@Office appliance’s hardware, firmware, license, network status, and Service Center. This information is useful for troubleshooting. You can copy and paste it into the body an email and send it to technical support. To run diagnostics 1. Click Setup in the main menu, and click the Tools tab. The Tools page appears. 2. Click Diagnostics. Technical information about your Safe@Office appliance appears in a new window. 3. To refresh the contents of the window, click Refresh. The contents are refreshed. 4. To close the window, click Close.
Rebooting the Safe@Office Appliance Chapter 11: Maintenance 225 Rebooting the Safe@Office Appliance If your Safe@Office appliance is not functioning properly, rebooting it may solve the problem. To reboot the Safe@Office appliance 1. Click Setup in the main menu, and click the Tools tab. The Tools page appears. 2. Click Restart. A confirmation message appears. 3. Click OK.  The Please Wait screen appears.  The Safe@Office appliance is restarted (the PWR/SEC LED flashes quickly). This may take up to a minute.  The Login page appears.
Rebooting the Safe@Office Appliance 226 Check Point Safe@Office User Guide
Connectivity Chapter 12: Troubleshooting 227 Chapter 12 Troubleshooting This chapter provides solutions to common problems you may encounter while using the Safe@Office appliance. This chapter includes the following topics: Connectivity .......................................................................................227 Service Center and Upgrades .............................................................231 Other Problems...................................................................................232 Connectivity I cannot access the Internet. What should I do? • Check if the PWR/SEC LED is green. If not, check the power connection to the Safe@Office appliance. • Check if the WAN LINK/ACT LED is green. If not, check the network cable to the modem and make sure the modem is turned on. • Check if the LAN LINK/ACT LED for the port used by your computer is green. If not, check if the network cable linking your computer to the Safe@Office appliance is connected properly. Try replacing the cable or connecting it to a different LAN port. • Using your web browser, go to http://my.firewall and see whether "Connected" appears on the Status Bar. Make sure that your Safe@Office appliance network settings are configured as per your ISP directions. • Check your TCP/IP configuration according to Installing and Setting up the Safe@Office Appliance on page 19.
Connectivity 228 Check Point Safe@Office User Guide • If Web Filtering or Email Anti Virus scanning are on, try turning them off. • Check if you have defined firewall rules which block your Internet connectivity. • Check with your ISP for possible service outage. • Check whether you are exceeding the maximum number of computers allowed by your license, by following the procedure Viewing Computers on page 104. I cannot access my DSL broadband connection. What should I do? DSL equipment comes in two flavors: bridges (commonly known as DSL modems) and routers. Some DSL equipment can be configured to work both ways. • If you connect to your ISP using a PPPoE or PPTP dialer defined in your operating system, your equipment is most likely configured as a DSL bridge. Configure a PPPoE or PPTP type DSL connection. • If you were not instructed to configure a dialer in your operating system, your equipment is most likely configured as a DSL router. Configure a LAN connection, even if you are using a DSL connection. For instructions, see Configuring the Internet Connection on page 49. I cannot access my Cable broadband connection. What should I do? • Some cable ISPs require you to register the MAC address of the device behind the cable modem. You may need to clone your Ethernet adapter MAC address onto the Safe@Office appliance. For instructions, see Configuring the Internet Connection on page 49. • Some cable ISPs require using a hostname for the connection. Try reconfiguring your Internet connection and specifying a hostname. For further information, see Configuring the Internet Connection on page 49.
Connectivity Chapter 12: Troubleshooting 229 I cannot access http://my.firewall or http://my.vpn. What should I do? • Verify that the Safe@Office appliance is operating (PWR/SEC LED is active) • Check if the LAN LINK/ACT LED for the port used by your computer is on. If not, check if the network cable linking your computer to the Safe@Office appliance is connected properly. Note: You may need to use a crossed cable when connecting the Safe@Office appliance to another hub/switch. • Try surfing to 192.168.10.1 instead of to my.firewall. Note: 192.168.10 is the default value, and it may vary if you changed it in the My Network page. • Check your TCP/IP configuration according to Installing and Setting up the Safe@Office Appliance on page 19. • Restart your Safe@Office appliance and your broadband modem by disconnecting the power and reconnecting after 5 seconds. • If your web browser is configured to use an HTTP proxy to access the Internet, add "my.firewall" or "my.vpn" to your proxy exceptions list. My network seems extremely slow. What should I do? • The Ethernet cables may be faulty. For proper operation, the Safe@Office appliance requires STP CAT5 (Shielded Twisted Pair Category 5) Ethernet cables. Make sure that this specification is printed on your cables. • Your Ethernet card may be faulty or incorrectly configured. Try replacing your Ethernet card. • There may be an IP address conflict in your network. Check that the TCP/IP settings of all your computers are configured to obtain an IP address automatically.
Connectivity 230 Check Point Safe@Office User Guide I changed the network settings to incorrect values and am unable to correct my error. What should I do? Reset the network to its default settings using the button on the back of the Safe@Office appliance unit. See Resetting the Safe@Office Appliance to Defaults on page 222. I am using the Safe@Office appliance behind another NAT device, and I am having problems with some applications. What should I do? By default, the Safe@Office appliance performs Network Address Translation (NAT). It is possible to use the Safe@Office appliance behind another device that performs NAT, such as a DSL router or Wireless router, but the device will block all incoming connections from reaching your Safe@Office appliance. To fix this problem, do ONE of the following. (The solutions are listed in order of preference.) • Consider whether you really need the router. The Safe@Office appliance can be used as a replacement for your router, unless you need it for some additional functionality that it provides, such as Wireless access. • If possible, disable NAT in the router. Refer to the router’s documentation for instructions on how to do this. • If the router has a “DMZ Computer” or “Exposed Host” option, set it to the Safe@Office appliance’s external IP address. • Open the following ports in the NAT device:  UDP 9281/9282  UDP 500  TCP 256  TCP 264  ESP IP protocol 50  TCP 981
Service Center and Upgrades Chapter 12: Troubleshooting 231 I cannot receive audio or video calls through the Safe@Office appliance. What should I do? To enable audio/video, you must configure an IP Telephony (H.323) virtual server. For instructions, see Configuring Servers. I run a public Web server at home but it cannot be accessed from the Internet. What should I do? Configure a virtual Web Server. For instructions, see Configuring Servers. I cannot connect to the LAN network from the DMZ network. What should I do? By default, connections from the DMZ network to the LAN network are blocked. To allow traffic from the DMZ to the LAN, configure appropriate firewall rules. For instructions, see Creating Rules on page 112. Service Center and Upgrades I purchased Safe@Office 110, but I only have Safe@Office 105 functionality. What should I do? Your have not installed your product key. For further information, see Upgrading Your Software Product on page 197. I have exceeded my node limit. What does this mean? What should I do? Your Product Key specifies a maximum number of nodes that you may connect to the Safe@Office appliance. The Safe@Office appliance tracks the cumulative number of nodes on the internal network that have communicated through the firewall. When the Safe@Office appliance encounters an IP address that exceeds the licensed node limit, the Active Computers page displays a warning message and marks nodes over the node limit in red. These nodes will not be able to access the Internet through the Safe@Office appliance, but will be protected. The Event Log page also warns you that you have exceeded the node limit. To upgrade your Safe@Office appliance to support more nodes, purchase a new Product Key. Contact your reseller for upgrade information.
Other Problems 232 Check Point Safe@Office User Guide While trying to connect to a Service Center, I received the message “The Service Center did not respond”. What should I do? • If you are using a Service Center other than the Check Point Service Center, check that the Service Center IP address is typed correctly. • The Safe@Office appliance connects to the Service Center using UDP ports 9281/9282. If the Safe@Office appliance is installed behind another firewall, make sure that these ports are open. Other Problems I have forgotten my password. What should I do? Reset your Safe@Office appliance to factory defaults using the Reset button as detailed in Resetting the Safe@Office Appliance to Defaults on page 222. Why are the date and time displayed incorrectly? In the Safe@Office 100 series, when a computer on the LAN connects to the Safe@Office Portal, the Safe@Office appliance adjusts its date and time to match that of the computer. If the date and time displayed in the Safe@Office Portal are incorrect, it probably means that the date and time on the computer connected to the Safe@Office Portal are incorrect. In the Safe@Office 200 series, you can adjust the time on the Setup page's Tools tab. For information, see Setting the Time on the Appliance on page 209. I cannot use a certain network application. What should I do? Look at the Event Log page. If it lists blocked attacks, do the following: • Turn the Safe@Office appliance security to Low and try again. • If the application still does not work, set the computer on which you want to use the application to be the exposed host. For instructions, see Defining an Exposed Host on page 121. When you have finished using the application, make sure to clear the exposed host setting, otherwise your security might be compromised.
Technical Specifications Chapter 13: Specifications 233 Chapter 13 Specifications This chapter includes the following topics: Technical Specifications ....................................................................233 CE Declaration of Conformity ...........................................................235 Federal Communications Commission Radio Frequency Interference Statement............................................................................................234 Technical Specifications Table 32: Safe@Office Appliance Attributes Attribute Details General Dimensions (width x height x depth) 20.32 x 3.05 x 12.19 cm (8.0 x 1.2 x 4.8 inches) Weight 0.7 kg (1.56 lbs) Supply voltage 110VAC (90 to 132 VAC) 100VAC 230VAC (200 to 265 VAC) Line voltage frequency, AC 50/60 Hz (47 to 63 Hz) Max. Power Consumption 13.5W (100 series) / 7.5W (200 series)
Technical Specifications 234 Check Point Safe@Office User Guide Attribute Details Retail box dimensions (width x height x depth) 31 x 10 x 16 cm (12.4 x 4 x 6.4 inches) Retail box weight 1.3 kg (2.9 lbs) Environmental Conditions Temperature: Storage/Transport - 20°C to +70°C Temperature: Operation + 5°C to +45°C Humidity: Storage/Operation 5% to 90% at 25°C (no condensation) Applicable Standards Shock & Vibration ETSI 300 019-2-3 CLASS 3.1 & Bellcore GR 63 (NEBS) Safety EN60950/IEC 60950 Quality ISO9001
CE Declaration of Conformity Chapter 13: Specifications 235 CE Declaration of Conformity SofaWare Technologies Ltd., 3 Hilazon St., Ramat-Gan Israel, Hereby declares that this equipment is in conformity with the essential requirements specified in Article 3.1 (a) and 3.1 (b) of: • Directive 89/336/EEC (EMC Directive) • Directive 73/23/EEC (Low Voltage Directive – LVD) • Directive 99/05/EEC (Radio Equipment and Telecommunications Terminal Equipment Directive) In accordance with the following standards: EN 50081-1:1992, EN 50082-1:1997, EN 61000-6-1:2001, EN 61000-6-3:2001, EN 55022:1998, EN 55024:1998, EN 61000-3-2: 1995, EN 61000-3-3: 1995, EN 61000-4-2:1995, EN 61000-4-3:1996/A2:2001, EN 61000-4-4:1995, EN 61000-4-5:1995, EN 61000-4-6:1996, EN 61000-4-7:1993, EN 61000-4-8:1993, EN 61000-4-9:1993, EN 61000-4-10:1993, EN 61000-4-11:1994,EN 61000-4-12:1995, EN 60950: 1992. The "CE" mark is affixed to this product to demonstrate conformance to the R&TTE Directive 99/05/EEC (Radio Equipment and Telecommunications Terminal Equipment Directive) and FCC Part 15 Class B. The product has been tested in a typical configuration. For a copy of the Original Signed Declaration (in full conformance with EN45014), please contact SofaWare at the above address. Federal Communications Commission Radio Frequency Interference Statement This equipment complies with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
Federal Communications Commission Radio Frequency Interference Statement 236 Check Point Safe@Office User Guide Shielded cables must be used with this equipment to maintain compliance with FCC regulations. Changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This Class B digital apparatus complies with Canadian ICES-003.
ADSL Modem Glossary of Terms 237 Glossary of Terms A ADSL Modem A device connecting a computer to the Internet via an existing phone line. ADSL (Asymmetric Digital Subscriber Line) modems offer a high-speed 'always-on' connection. C Cable Modem A device connecting a computer to the Internet via the cable television network. Cable modems offer a high-speed 'always-on' connection. Certificate Authority The Certificate Authority (CA) issues certificates to entities such as gateways, users, or computers. The entity later uses the certificate to identify itself and provide verifiable information. For instance, the certificate includes the Distinguishing Name (DN) (identifying information) of the entity, as well as the public key (information about itself), and possibly the IP address. After two entities exchange and validate each other's certifcates, they can begin encrypting information between themselves using the public keys in the certificates. Cracking An activity in which someone breaks into someone else's computer system, bypasses passwords or licenses in computer programs; or in other ways intentionally breaches computer security. The end result is that whatever resides on the computer can be viewed and sensitive data can be stolen without anyone knowing about it. Sometimes, tiny programs are 'planted' on the computer that are designed to watch out for, seize and then transmit to another computer, specific types of data. D DHCP Any machine requires a unique IP address to connect to the Internet using Internet Protocol. Dynamic Host Configuration Protocol (DHCP) is a communications protocol that assigns Internet Protocol (IP) addresses to computers on the network.
DMZ 238 Check Point Safe@Office User Guide DHCP uses the concept of a "lease" or amount of time that a given IP address will be valid for a computer. DMZ A DMZ (demilitarized zone) is an internal network defined in addition to the LAN network and protected by the Appliance. Domain Name System The Domain Name System (DNS) refers to the Internet domain names, or easy-to-remember "handles", that are translated into IP addresses. An example of a Domain Name is 'www.sofaware.com'. E Exposed Host An exposed host allows one computer to be exposed to the Internet. An example of using an exposed host would be exposing a public server, while preventing outside users from getting direct access form this server back to the private network. F Firmware Software embedded in a device. G Gateway A network point that acts as an entrance to another network. H Hacking An activity in which someone breaks into someone else's computer system, bypasses passwords or licenses in computer programs; or in other ways intentionally breaches computer security. The end result is that whatever resides on the computer can be viewed and sensitive data can be stolen without anyone knowing about it. Sometimes, tiny programs are 'planted' on the computer that are designed to watch out for, seize and then transmit to another computer, specific types of data. HTTPS Hypertext Transfer Protocol over Secure Socket Layer, or HTTP over SSL. A protocol for accessing a secure Web server. It uses SSL as a sublayer under the regular HTTP application. This directs messages to a secure port number rather than the default Web port number, and uses a public key to encrypt data
Hub Glossary of Terms 239 HTTPS is used to transfer confidential user information. Hub A device with multiple ports, connecting several PCs or network devices on a network. I IP Address An IP address is a 32-bit number that identifies each computer sending or receiving data packets across the Internet. When you request an HTML page or send e-mail, the Internet Protocol part of TCP/IP includes your IP address in the message and sends it to the IP address that is obtained by looking up the domain name in the Uniform Resource Locator you requested or in the e-mail address you're sending a note to. At the other end, the recipient can see the IP address of the Web page requestor or the e-mail sender and can respond by sending another message using the IP address it received. IP Spoofing A technique where an attacker attempts to gain unauthorized access through a false source address to make it appear as though communications have originated in a part of the network with higher access privileges. For example, a packet originating on the Internet may be masquerading as a local packet with the source IP address of an internal host. The firewall can protect against IP spoofing attacks by limiting network access based on the gateway interface from which data is being received. IPSEC IPSEC is the leading Virtual Private Networking (VPN) standard. IPSEC enables individuals or offices to establish secure communication channels ('tunnels') over the Internet. ISP An ISP (Internet service provider) is a company that provides access to the Internet and other related services. L LAN A local area network (LAN) is a group of computers and associated devices that share a common communications line and typically share the resources of a single server within a small geographic area.
MAC Address 240 Check Point Safe@Office User Guide M MAC Address The MAC (Media Access Control) address is a computer's unique hardware number. When connected to the Internet from your computer, a mapping relates your IP address to your computer's physical (MAC) address on the LAN. Mbps Megabits per second. Measurement unit for the rate of data transmission. MTU The Maximum Transmission Unit (MTU) is a parameter that determines the largest datagram than can be transmitted by an IP interface (without it needing to be broken down into smaller units). The MTU should be larger than the largest datagram you wish to transmit un-fragmented. Note: This only prevents fragmentation locally. Some other link in the path may have a smaller MTU - the datagram will be fragmented at that point. Typical values are 1500 bytes for an Ethernet interface or 1452 for a PPP interface. N NAT Network Address Translation (NAT) is the translation or mapping of an IP address to a different IP address. NAT can be used to map several internal IP addresses to a single IP address, thereby sharing a single IP address assigned by the ISP among several PCs. Check Point FireWall-1's Stateful Inspection Network Address Translation (NAT) implementation supports hundreds of pre-defined applications, services, and protocols, more than any other firewall vendor. NetBIOS NetBIOS is the networking protocol used by DOS and Windows machines. P Packet A packet is the basic unit of data that flows from one source on the Internet to another destination on the Internet. When any file (e-mail message, HTML file, GIF file etc.) is sent from one place to another on the Internet, the file is divided into "chunks" of an efficient size for
PPPoE Glossary of Terms 241 routing. Each of these packets is separately numbered and includes the Internet address of the destination. The individual packets for a given file may travel different routes through the Internet. When they have all arrived, they are reassembled into the original file at the receiving end. PPPoE PPPoE (Point-to-Point Protocol over Ethernet) enables connecting multiple computer users on an Ethernet local area network to a remote site or ISP, through common customer premises equipment (e.g. modem). PPTP The Point-to-Point Tunneling Protocol (PPTP) allows extending a local network by establishing private “tunnels” over the Internet. This protocol it is also used by some DSL providers as an alternative for PPPoE. R RJ-45 The RJ-45 is a connector for digital transmission over ordinary phone wire. Router A router is a device that determines the next network point to which a packet should be forwarded toward its destination. The router is connected to at least two networks. S Server A server is a program (or host) that awaits and requests from client programs across the network. For example, a Web server is the computer program, running on a specific host, that serves requested HTML pages or files. Your browser is the client program, in this case. Stateful Inspection Stateful Inspection was invented by Check Point to provide the highest level of security by examining every layer within a packet, unlike other systems of inspection. Stateful Inspection extracts information required for security decisions from all application layers and retains this information in dynamic state tables for evaluating subsequent connection attempts. In other words, it learns!
Subnet Mask 242 Check Point Safe@Office User Guide Subnet Mask A 32-bit identifier indicating how the network is split into subnets. The subnet mask indicates which part of the IP address is the host ID and which indicates the subnet. T TCP TCP (Transmission Control Protocol) is a set of rules (protocol) used along with the Internet Protocol (IP) to send data in the form of message units between computers over the Internet. While IP takes care of handling the actual delivery of the data, TCP takes care of keeping track of the individual units of data (called packets) that a message is divided into for efficient routing through the Internet. For example, when an HTML file is sent to you from a Web server, the Transmission Control Protocol (TCP) program layer in that server divides the file into one or more packets, numbers the packets, and then forwards them individually to the IP program layer. Although each packet has the same destination IP address, it may get routed differently through the network. At the other end (the client program in your computer), TCP reassembles the individual packets and waits until they have arrived to forward them to you as a single file. TCP/IP TCP/IP (Transmission Control Protocol/Internet Protocol) is the underlying communication protocol of the Internet. U UDP UDP (User Datagram Protocol) is a communications protocol that offers a limited amount of service when messages are exchanged between computers in a network that uses the Internet Protocol (IP). UDP is an alternative to the Transmission Control Protocol (TCP) and, together with IP, is sometimes referred to as UDP/IP. Like the Transmission Control Protocol, UDP uses the Internet Protocol to actually get a data unit (called a datagram) from one computer to another. Unlike TCP, however, UDP does not provide the service of dividing a message into packets (datagrams) and reassembling it at the other end.
URL Glossary of Terms 243 UDP is often used for applications such as streaming data. URL A URL (Uniform Resource Locator) is the address of a file (resource) accessible on the Internet. The type of resource depends on the Internet application protocol. On the Web (which uses the Hypertext Transfer Protocol), an example of a URL is 'http://www.sofaware.com'. V VPN A virtual private network (VPN) is a private data network that makes use of the public telecommunication infrastructure, maintaining privacy through the use of a tunneling protocol and security procedures. VPN tunnel A secure connection between a VPN client and a VPN server.
244 Check Point Safe@Office User Guide
Index 245 Index A account, configuring • 131 active computers, viewing • 104 active connections, viewing • 106 Allow and Forward rules, explained • 113 Allow rules, explained • 113 Automatic Login • 168 B Block rules, explained • 113 C cable type • 31 certificate explained • 172 installing • 172 uninstalling • 175 CLI controlling the appliance via • 213 command line controlling the appliance via • 213 D DHCP Server enabling/disabling • 79 explained • 79 diagnostic tools Ping • 214 Traceroute • 214 using • 214 WHOIS • 214 diagnostics • 224 DMZ configuring • 84 explained • 84 E Email Antivirus enabling/disabling • 136 selecting protocols for • 137 snoozing • 137
F 246 Check Point Safe@Office User Guide temporarily disabling • 137 event log, viewing • 101 exposed host defining a computer as • 121 explained • 121 F firewall levels • 107 setting security level • 107 firmware explained • 193 updating manually • 195 viewing status • 193 front panel • 12, 15 H Hide NAT enabling/disabling • 83 explained • 83 HTTPS • 40 configuring • 206 I initial login • 35 installation cable type • 31 network • 31 Internet connection configuring • 49 configuring backup • 76 enabling/disabling • 75 establishing quick • 75 terminating • 76 troubleshooting • 227 viewing information • 73 Internet Setup • 59 M MAC address cloning • 72 explained • 72 Manual Login • 168 N network changing internal range of • 82
P Index 247 configuring • 79 configuring a DMZ • 84 enabling DHCP Server on • 79 enabling Hide NAT • 83 managing • 79 using Static NAT • 91 node limit, viewing • 104 P package contents • 9 password changing • 181 setting up • 35 Ping • 214 PPPoE tunnels, creating • 146 Product Key • 197 R RADIUS explained • 189 using • 189 rear panel • 10, 13 rebooting • 225 registering • 202 reports active computers • 104 active connections • 106 event log • 101 node limit • 104 viewing • 101 rules adding and editing • 113 creating • 112 deleting • 121 types • 113 S Safe@Office 100 appliance front panel • 12 rear panel • 10 Safe@Office 105 • 2 Safe@Office 110 • 2 Safe@Office 200 appliance front panel • 15 rear panel • 13 Safe@Office 225 • 3 Safe@Office 225U • 3
S 248 Check Point Safe@Office User Guide Safe@Office appliance about • 1 backing up • 218 changing internal IP address of • 82 configuring Internet connection • 49 exporting configuration • 219 features • 3 importing configuration • 220 installing • 19, 31 maintenance • 193 package contents • 9 rebooting • 225 registering • 202 resetting to factory defaults • 222 technical specifications • 233 Safe@Office Portal elements • 41 initial login • 35 logging off • 172 logging on • 38 remotely accessing • 40 using • 41 security configuring servers • 110 creating rules • 112 defining a computer as an exposed host • 121 firewall • 107 security policy • 107 servers, configuring • 110 Service Center connecting to • 123 disconnecting from • 132 refreshing a connection to • 131 services Email Antivirus • 136 software updates • 139, 195 Web Filtering • 133 Setup Wizard • 50 Site to Site VPN gateways • 146
T Index 249 software updates • 195 checking for manually • 139 explained • 139 Static NAT adding and editing mappings • 92 explained • 91 using • 91 viewing and deleting mappings • 96 static routes adding • 97 deleting • 100 explained • 96 using • 96 viewing and editing • 99 subscription services explained • 123 starting • 123 viewing information • 130 Syslog logging configuring • 204 explained • 204 T TCP/IP setting up for MAC OS • 31 setting up for Windows 95/98 • 25 setting up for Windows XP/2000 • 20 technical support • 17 time,setting • 209 Traceroute • 214 troubleshooting • 227 U users adding • 184 deleting • 187 managing • 181 setting up remote VPN access for • 188 viewing and editing • 185 V VPN clients, explained • 143 VPN gateways explained • 143
W 250 Check Point Safe@Office User Guide installing a certificate • 172 PPPoE tunnels • 146 Site to Site • 146 VPN sites deleting • 166 enabling/disabling • 167 logging off • 172 logging on • 168 Remote Access • 146 VPN tunnels creation and closing of • 176 establishing • 168 viewing • 176 VPN tunnels, explained • 143 VPN, explained • 143 W Web Filtering enabling/disabling • 133 selecting categories for • 134 snoozing • 134 temporarily disabling • 134 WHOIS • 214

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