SofaWare Technologies SBX-166LHGE-5 Safe@Office/VPN-1 Edge User Manual Part 1

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Users Manual Part 1

Check Point Safe@Office Internet Security Appliance User Guide Version 6.5 Part No: 700797, April 2006

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But when you distribute the same sections as part of a whole which is a work based on the Program, the distribution of the whole must be on the terms of this License, whose permissions for other licensees extend to the entire whole, and thus to each and every part regardless of who wrote it. Thus, it is not the intent of this section to claim rights or contest your rights to work written entirely by you; rather, the intent is to exercise the right to control the distribution of derivative or collective works based on the Program. In addition, mere aggregation of another work not based on the Program with the Program (or with a work based on the Program) on a volume of a storage or distribution medium does not bring the other work under the scope of this License. 3. You may copy and distribute the Program (or a work based on it, under Section 2) in object code or executable form under the terms of Sections 1 and 2 above provided that you also do one of the following: a) Accompany it with the complete corresponding machine-readable source code, which must be distributed under the terms of Sections 1 and 2 above on a medium customarily used for software interchange; or, b) Accompany it with a written offer, valid for at least three years, to give any third party, for a charge no more than your cost of physically performing source distribution, a complete machine-readable copy of the corresponding source code, to be distributed under the terms of Sections 1 and 2 above on a medium customarily used for software interchange; or, c) Accompany it with the information you received as to the offer to distribute corresponding source code. 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These actions are prohibited by law if you do not accept this License. Therefore, by modifying or distributing the Program (or any work based on the Program), you indicate your acceptance of this License to do so, and all its terms and conditions for copying, distributing or modifying the Program or works based on it. 6. Each time you redistribute the Program (or any work based on the Program), the recipient automatically receives a license from the original licensor to copy, distribute or modify the Program subject to these terms and conditions. You may not impose any further restrictions on the recipients' exercise of the rights granted herein. You are not responsible for enforcing compliance by third parties to this License. 7. If, as a consequence of a court judgment or allegation of patent infringement or for any other reason (not limited to patent issues), conditions are imposed on you (whether by court order, agreement or otherwise) that contradict the conditions of this License, they do not excuse you from the conditions of this License. If you cannot distribute so as to satisfy simultaneously your obligations under this License and any other pertinent obligations, then as a consequence you may not distribute the Program at all. For example, if a patent license would not permit royalty-free redistribution of the Program by all those who receive copies directly or indirectly through you, then the only way you could satisfy both it and this License would be to refrain entirely from distribution of the Program. If any portion of this section is held invalid or unenforceable under any particular circumstance, the balance of the section is intended to apply and the section as a whole is intended to apply in other circumstances. It is not the purpose of this section to induce you to infringe any patents or other property right claims or to contest validity of any such claims; this section has the sole purpose of protecting the integrity of the free software distribution system, which is implemented by public license practices. Many people have made generous contributions to the wide range of software distributed through that system in reliance on consistent application of that system; it is up to the author/donor to decide if he or she is willing to distribute software through any other system and a licensee cannot impose that choice. This section is intended to make thoroughly clear what is believed to be a consequence of the rest of this License. 8. If the distribution and/or use of the Program is restricted in certain countries either by patents or by copyrighted interfaces, the original copyright holder who places the Program under this License may add an explicit geographical distribution limitation excluding those countries, so that distribution is permitted only in or among

countries not thus excluded. In such case, this License incorporates the limitation as if written in the body of this License. 9. The Free Software Foundation may publish revised and/or new versions of the General Public License from time to time. Such new versions will be similar in spirit to the present version, but may differ in detail to address new problems or concerns. Each version is given a distinguishing version number. If the Program specifies a version number of this License which applies to it and "any later version", you have the option of following the terms and conditions either of that version or of any later version published by the Free Software Foundation. If the Program does not specify a version number of this License, you may choose any version ever published by the Free Software Foundation. 10. If you wish to incorporate parts of the Program into other free programs whose distribution conditions are different, write to the author to ask for permission. For software which is copyrighted by the Free Software Foundation, write to the Free Software Foundation; we sometimes make exceptions for this. Our decision will be guided by the two goals of preserving the free status of all derivatives of our free software and of promoting the sharing and reuse of software generally. NO WARRANTY 11. BECAUSE THE PROGRAM IS LICENSED FREE OF CHARGE, THERE IS NO WARRANTY FOR THE PROGRAM, TO THE EXTENT PERMITTED BY APPLICABLE LAW. EXCEPT WHEN OTHERWISE STATED IN WRITING THE COPYRIGHT HOLDERS AND/OR OTHER PARTIES PROVIDE THE PROGRAM "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE PROGRAM IS WITH YOU. SHOULD THE PROGRAM PROVE DEFECTIVE, YOU ASSUME THE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION. 12. IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING WILL ANY COPYRIGHT HOLDER, OR ANY OTHER PARTY WHO MAY MODIFY AND/OR REDISTRIBUTE THE PROGRAM AS PERMITTED ABOVE, BE LIABLE TO YOU FOR DAMAGES, INCLUDING ANY GENERAL, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE PROGRAM (INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR DATA BEING RENDERED INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD PARTIES OR A FAILURE OF THE PROGRAM TO OPERATE WITH ANY OTHER PROGRAMS), EVEN IF SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. To receive the SofaWare GPL licensed code, contact info@sofaware.com. SAFETY PRECAUTIONS Carefully read the Safety Instructions the Installation and Operating Procedures provided in this User's Guide before attempting to install or operate the appliance. Failure to follow these instructions may result in damage to equipment and/or personal injuries.  Before cleaning the appliance, unplug the power cord. Use only a soft cloth dampened with water for cleaning.  When installing the appliance, ensure that the vents are not blocked.  Do not place this product on an unstable surface or support. The product may fall, causing serious injury to a child or adult, as well as serious damage to the product.  Do not use the appliance outdoors.  Do not expose the appliance to liquid or moisture.  Do not expose the appliance to extreme high or low temperatures.  Do not disassemble or open the appliance. Failure to comply will void the warranty.  Do not use any accessories other than those approved by Check Point. Failure to do so may result in loss of performance, damage to the product, fire, electric shock or injury, and will void the warranty.  Route power supply cords where they are not likely to be walked on or pinched by items placed on or against them. Pay particular attention to cords where they are attached to plugs and convenience receptacles, and examine the point where they exit the unit.  Do not connect or disconnect power supply cables and data transmission lines during thunderstorms.  Do not overload wall outlets or extension cords, as this can result in a risk of fire or electric shock. Overloaded AC outlets, extension cords, frayed power cords, damaged or cracked wire insulation, and broken plugs are dangerous. They may result in a shock or fire hazard. Periodically examine the cord, and if its appearance indicates damage or deteriorated insulation, have it replaced by your service technician.  If the unit or any part of it is damaged, disconnect the power plug and inform the responsible service personnel. Non-observance may result in damage to the router. POWER ADAPTER  Operate this product only from the type of power source indicated on the product’s marking label. If you are not sure of the type of power supplied to your home, consult your dealer or local power company.  Use only the power supply provided with your product. Check whether the device’s set supply voltage is the same as the local supply voltage.  To reduce risk of damage to the unit, remove it from the outlet by holding the power adapter rather than the cord. SECURITY DISCLAIMER The appliance provides your office network with the highest level of security. However, no single security product can provide you with absolute protection against a determined effort to break into your system. We recommend using additional security measures to secure highly valuable or sensitive information.

Contents Contents i Contents About This Guide.................................................................................................................................xi Chapter 1: Introduction .......................................................................................................................1 About Your Check Point Safe@Office Appliance..............................................................................1 Safe@Office 500 Product Family.......................................................................................................2 Safe@Office Features and Compatibility ...........................................................................................2 Connectivity....................................................................................................................................2 Firewall...........................................................................................................................................4 VPN ................................................................................................................................................4 Management....................................................................................................................................5 Optional Security Services..............................................................................................................6 Power Pack Features.......................................................................................................................6 Package Contents............................................................................................................................7 Network Requirements ...................................................................................................................8 Getting to Know Your Safe@Office 500 Appliance...........................................................................9 Rear Panel.......................................................................................................................................9 Front Panel....................................................................................................................................11 Getting to Know Your Safe@Office 500W Appliance.....................................................................12 Rear Panel.....................................................................................................................................12 Front Panel....................................................................................................................................14 Contacting Technical Support...........................................................................................................15 Chapter 2: Installing and Setting up the Safe@Office Appliance ..................................................17 Before You Install the Safe@Office Appliance................................................................................17 Windows 2000/XP........................................................................................................................18 Windows 98/Millennium ..............................................................................................................23 Mac OS .........................................................................................................................................28 Mac OS-X.....................................................................................................................................30

Contents ii Check Point Safe@Office User Guide Wall Mounting the Appliance...........................................................................................................32 Securing the Appliance against Theft ...............................................................................................34 Network Installation..........................................................................................................................37 Setting Up the Safe@Office Appliance ............................................................................................38 Chapter 3: Getting Started.................................................................................................................41 Initial Login to the Safe@Office Portal ............................................................................................41 Logging on to the Safe@Office Portal..............................................................................................44 Accessing the Safe@Office Portal Remotely Using HTTPS............................................................46 Using the Safe@Office Portal...........................................................................................................48 Main Menu....................................................................................................................................49 Main Frame...................................................................................................................................50 Status Bar......................................................................................................................................50 Logging off .......................................................................................................................................53 Chapter 4: Configuring the Internet Connection.............................................................................55 Overview...........................................................................................................................................55 Using the Internet Wizard.................................................................................................................56 Using a Direct LAN Connection...................................................................................................58 Using a Cable Modem Connection ...............................................................................................60 Using a PPTP or PPPoE Dialer Connection..................................................................................61 Using PPPoE.................................................................................................................................62 Using PPTP...................................................................................................................................63 Using Internet Setup..........................................................................................................................65 Using a LAN Connection..............................................................................................................67 Using a Cable Modem Connection ...............................................................................................69 Using a PPPoE Connection...........................................................................................................71 Using a PPTP Connection.............................................................................................................73 Using a Telstra (BPA) Connection ...............................................................................................75

Contents Contents iii Using a Dialup Connection...........................................................................................................77 Using No Connection....................................................................................................................79 Setting Up a Dialup Modem .............................................................................................................86 Viewing Internet Connection Information ........................................................................................89 Enabling/Disabling the Internet Connection.....................................................................................90 Using Quick Internet Connection/Disconnection..............................................................................92 Configuring a Backup Internet Connection.......................................................................................92 Setting Up a LAN or Broadband Backup Connection ..................................................................93 Setting Up a Dialup Backup Connection ......................................................................................94 Chapter 5: Managing Your Network................................................................................................95 Configuring Network Settings ..........................................................................................................95 Configuring a DHCP Server .........................................................................................................96 Changing IP Addresses...............................................................................................................107 Enabling/Disabling Hide NAT....................................................................................................109 Configuring a DMZ Network......................................................................................................110 Configuring the OfficeMode Network........................................................................................112 Configuring VLANs ...................................................................................................................113 Configuring High Availability ........................................................................................................121 Configuring High Availability on a Gateway .............................................................................124 Sample Implementation on Two Gateways.................................................................................128 Adding and Editing Network Objects.........................................................................................132 Viewing and Deleting Network Objects .....................................................................................140 Using Static Routes.........................................................................................................................141 Adding and Editing Static Routes...............................................................................................141 Viewing and Deleting Static Routes ...........................................................................................146 Managing Ports ...............................................................................................................................147 Viewing Port Statuses.................................................................................................................148

Contents iv Check Point Safe@Office User Guide Modifying Port Assignments ......................................................................................................149 Modifying Link Configurations..................................................................................................151 Resetting Ports to Defaults..........................................................................................................152 Chapter 6: Using Traffic Shaper.....................................................................................................153 Overview.........................................................................................................................................153 Setting Up Traffic Shaper ...............................................................................................................155 Predefined QoS Classes ..................................................................................................................156 Adding and Editing Classes ............................................................................................................157 Deleting Classes..............................................................................................................................161 Restoring Traffic Shaper Defaults...................................................................................................162 Chapter 7: Configuring a Wireless Network..................................................................................163 Overview.........................................................................................................................................163 About the Wireless Hardware in Your Safe@Office 500W Appliance..........................................164 Wireless Security Protocols ............................................................................................................165 Manually Configuring a WLAN.....................................................................................................167 Using the Wireless Configuration Wizard ......................................................................................178 WPA-PSK...................................................................................................................................180 WEP............................................................................................................................................182 No Security .................................................................................................................................183 Preparing the Wireless Stations.......................................................................................................184 Troubleshooting Wireless Connectivity..........................................................................................185 Chapter 8: Viewing Reports.............................................................................................................189 Viewing the Event Log ...................................................................................................................189 Using the Traffic Monitor...............................................................................................................193 Viewing Traffic Reports .............................................................................................................193 Configuring Traffic Monitor Settings.........................................................................................195 Exporting General Traffic Reports..............................................................................................196

Contents Contents v Viewing Computers ........................................................................................................................196 Viewing Connections......................................................................................................................199 Viewing Wireless Statistics.............................................................................................................200 Chapter 9: Setting Your Security Policy.........................................................................................205 Default Security Policy ...................................................................................................................205 Setting the Firewall Security Level.................................................................................................206 Configuring Servers........................................................................................................................209 Using Rules.....................................................................................................................................211 Adding and Editing Rules...........................................................................................................215 Enabling/Disabling Rules ...........................................................................................................220 Changing Rules' Priority.............................................................................................................221 Deleting Rules.............................................................................................................................221 Using SmartDefense .......................................................................................................................222 Configuring SmartDefense..........................................................................................................223 SmartDefense Categories............................................................................................................226 Using Secure HotSpot.....................................................................................................................258 Setting Up Secure HotSpot.........................................................................................................259 Enabling/Disabling Secure HotSpot............................................................................................260 Customizing Secure HotSpot......................................................................................................261 Defining an Exposed Host ..............................................................................................................263 Chapter 10: Using VStream Antivirus............................................................................................265 Overview.........................................................................................................................................265 Enabling/Disabling VStream Antivirus...........................................................................................267 Viewing VStream Signature Database Information........................................................................268 Configuring VStream Antivirus......................................................................................................269 Configuring the VStream Antivirus Policy.................................................................................269 Configuring VStream Advanced Settings...................................................................................277

Contents vi Check Point Safe@Office User Guide Updating VStream Antivirus...........................................................................................................281 Chapter 11: Using Subscription Services........................................................................................283 Connecting to a Service Center.......................................................................................................283 Viewing Services Information ........................................................................................................289 Refreshing Your Service Center Connection..................................................................................290 Configuring Your Account .............................................................................................................290 Disconnecting from Your Service Center .......................................................................................291 Web Filtering ..................................................................................................................................292 Enabling/Disabling Web Filtering ..............................................................................................292 Selecting Categories for Blocking ..............................................................................................293 Temporarily Disabling Web Filtering.........................................................................................294 Email Filtering ................................................................................................................................296 Enabling/Disabling Email Filtering ............................................................................................297 Selecting Protocols for Scanning ................................................................................................298 Temporarily Disabling Email Filtering.......................................................................................298 Automatic and Manual Updates......................................................................................................300 Checking for Software Updates when Remotely Managed ........................................................300 Checking for Software Updates when Locally Managed............................................................301 Chapter 12: Working With VPNs ...................................................................................................303 Overview.........................................................................................................................................303 Site-to-Site VPNs........................................................................................................................304 Remote Access VPNs .................................................................................................................307 Internal VPN Server....................................................................................................................308 Setting Up Your Safe@Office Appliance as a VPN Server............................................................309 Configuring the Remote Access VPN Server .............................................................................311 Configuring the Internal VPN Server..........................................................................................312 Installing SecuRemote ................................................................................................................313

Contents Contents vii Adding and Editing VPN Sites .......................................................................................................314 Configuring a Remote Access VPN Site.....................................................................................316 Configuring a Site-to-Site VPN Gateway...................................................................................329 Deleting a VPN Site........................................................................................................................345 Enabling/Disabling a VPN Site.......................................................................................................345 Logging on to a Remote Access VPN Site......................................................................................346 Logging on through the Safe@Office Portal ..............................................................................347 Logging on through the my.vpn page .........................................................................................348 Logging off a Remote Access VPN Site.........................................................................................350 Installing a Certificate.....................................................................................................................350 Generating a Self-Signed Certificate...........................................................................................351 Importing a Certificate................................................................................................................355 Uninstalling a Certificate ................................................................................................................357 Viewing VPN Tunnels....................................................................................................................358 Viewing IKE Traces for VPN Connections ....................................................................................361 Chapter 13: Managing Users ...........................................................................................................363 Changing Your Password................................................................................................................363 Adding and Editing Users...............................................................................................................365 Adding Quick Guest HotSpot Users ...............................................................................................369 Viewing and Deleting Users ...........................................................................................................371 Setting Up Remote VPN Access for Users .....................................................................................371 Using RADIUS Authentication.......................................................................................................372 Configuring the RADIUS Vendor-Specific Attribute.....................................................................376 Chapter 14: Maintenance.................................................................................................................379 Viewing Firmware Status................................................................................................................379 Updating the Firmware ...................................................................................................................381 Upgrading Your Software Product..................................................................................................383

Contents viii Check Point Safe@Office User Guide Registering Your Safe@Office Appliance......................................................................................387 Configuring Syslog Logging...........................................................................................................388 Controlling the Appliance via the Command Line..........................................................................390 Using the Safe@Office Portal.....................................................................................................390 Using the Serial Console.............................................................................................................392 Configuring HTTPS........................................................................................................................394 Configuring SSH.............................................................................................................................396 Configuring SNMP .........................................................................................................................398 Setting the Time on the Appliance..................................................................................................401 Using Diagnostic Tools...................................................................................................................405 Using IP Tools ............................................................................................................................406 Using Packet Sniffer ...................................................................................................................408 Filter String Syntax.....................................................................................................................411 Backing Up the Safe@Office Appliance Configuration.................................................................419 Exporting the Safe@Office Appliance Configuration ................................................................419 Importing the Safe@Office Appliance Configuration ................................................................420 Resetting the Safe@Office Appliance to Defaults..........................................................................422 Running Diagnostics.......................................................................................................................425 Rebooting the Safe@Office Appliance...........................................................................................426 Chapter 15: Using Network Printers...............................................................................................427 Overview.........................................................................................................................................427 Setting Up Network Printers...........................................................................................................428 Configuring Computers to Use Network Printers ...........................................................................429 Windows 2000/XP......................................................................................................................429 MAC OS-X.................................................................................................................................435 Viewing Network Printers...............................................................................................................439 Changing Network Printer Ports.....................................................................................................439

Contents Contents ix Resetting Network Printers .............................................................................................................440 Chapter 16: Troubleshooting...........................................................................................................441 Connectivity....................................................................................................................................442 Service Center and Upgrades..........................................................................................................446 Other Problems ...............................................................................................................................447 Chapter 17: Specifications................................................................................................................449 Technical Specifications .................................................................................................................449 CE Declaration of Conformity........................................................................................................458 Federal Communications Commission Radio Frequency Interference Statement..........................460 Glossary of Terms.............................................................................................................................461 Index...................................................................................................................................................469

About Your Check Point Safe@Office Appliance Chapter 1: About This Guide xi To make finding information in this manual easier, some types of information are marked with special symbols or formatting. Boldface type is used for command and button names. Note: Notes are denoted by indented text and preceded by the Note icon. Warning: Warnings are denoted by indented text and preceded by the Warning icon. Each task is marked with an icon indicating the Safe@Office product required to perform the task, as follows: If this icon appears... You can perform the task using these products... Safe@Office 500 or Safe@Office 500W, with or without the Power Pack Safe@Office 500W only, with or without the Power Pack Safe@Office 500 or Safe@Office 500W, with the Power Pack only About This Guide

About Your Check Point Safe@Office Appliance Chapter 1: Introduction 1 Chapter 1 This chapter introduces the Check Point Safe@Office appliance and this guide. This chapter includes the following topics: About Your Check Point Safe@Office Appliance.......................................1 Safe@Office 500 Product Family ................................................................2 Safe@Office Features and Compatibility.....................................................2 Getting to Know Your Safe@Office 500 Appliance....................................9 Getting to Know Your Safe@Office 500W Appliance..............................12 Contacting Technical Support ....................................................................15 About Your Check Point Safe@Office Appliance The Check Point Safe@Office 500 appliance is a unified threat management (UTM) appliance that enables secure high-speed Internet access from the office. Developed and supported by SofaWare Technologies, an affiliate of Check Point Software Technologies, the worldwide leader in securing the Internet, the Safe@Office 500 product family includes both wired wireless models. Safe@Office 500 ADSL includes an integrated ADSL modem. The Safe@Office firewall, based on the world-leading Check Point Embedded NGX Stateful Inspection technology, inspects and filters all incoming and outgoing traffic, blocking all unauthorized traffic. The Safe@Office appliance also allows sharing your Internet connection among several PCs or other network devices, enabling advanced office networking and saving the cost of purchasing static IP addresses. With the Safe@Office appliance, you can subscribe to additional security services available from select service providers, including firewall security and software updates, Antivirus, Web Filtering, reporting, VPN management, and Dynamic DNS. By supporting integrated VPN capabilities, the Safe@Office appliance Introduction

Safe@Office 500 Product Family 2 Check Point Safe@Office User Guide allows teleworkers and road warriors to securely connect to the office network, and enables secure interconnection of branch offices. Safe@Office 500 Product Family The Safe@Office 500 series includes the following hardware models: • Safe@Office 500 Internet Security Appliance • Safe@Office 500W Wireless Security Appliance You can upgrade your Safe@Office appliance to include additional features without replacing the hardware by installing the Safe@Office 500 Power Pack, and you can increase the number of licensed users by installing node upgrades. Contact your reseller for more details. Safe@Office Features and Compatibility Connectivity The Safe@Office 500 series includes the following features:

Safe@Office Features and Compatibility Chapter 1: Introduction 3 • LAN ports: 4-ports 10/100 Mbps Fast Ethernet switch • WAN port: • Either: a. 10/100 Mbps Fast Ethernet OR: b. ADSL Port • DMZ/WAN2 Port: 10/100 Mbps Fast Ethernet • Serial (RS232) port for console access and dialup modem connection • Supported Internet connection methods: Static IP, DHCP Client, Cable Modem, PPTP Client, PPPoE Client, Telstra BPA login, Dialup • Concurrent firewall connections: 8,000 • DHCP server, client, and relay • MAC cloning • Static NAT • Static routes and source routes • Ethernet cable type recognition • Backup Internet connection • Dead Internet Connection Detection (DCD) • Traffic Monitoring • Traffic Shaping • VLAN Support (requires Power Pack) • Dynamic Routing (requires Power Pack) The Safe@Office 500W includes the following additional features:

Safe@Office Features and Compatibility 4 Check Point Safe@Office User Guide • Wireless LAN interface with dual diversity antennas supporting up to 108 Mbps (Super G) and Extended Range (XR) • Integrated USB print server • Wireless QoS (WMM) Firewall The Safe@Office 500 series includes the following features: • Check Point Firewall-1 Embedded NGX firewall with Application Intelligence • Intrusion Detection and Prevention using Check Point SmartDefense • Network Address Translation (NAT) • Three preset security policies • Anti-spoofing • Voice over IP (H.323) support • Instant messenger blocking/monitoring • P2P file sharing blocking/monitoring VPN The Safe@Office 500 series includes the following features:

Safe@Office Features and Compatibility Chapter 1: Introduction 5 • Remote Access VPN Server with OfficeMode and RADIUS support • Remote Access VPN Client • Site to Site VPN Gateway • IPSEC VPN pass-through • Algorithms: AES/3DES/DES, SHA1/MD5 • Hardware Based Secure RNG (Random Number Generator) • IPSec NAT traversal (NAT-T) • Route-based VPN • Backup VPN gateways Management The Safe@Office 500 series includes the following features: • Management via HTTP, HTTPS, SSH, SNMP, Serial CLI • Central Management: SMP • NTP automatic time setting • TFTP Rapid Deployment • Local diagnostics tools: Ping, WHOIS, Packet Sniffer, VPN Tunnel Monitor, Connection Table Monitor, Wireless Monitor, Active Computers Display, Local Logs

Safe@Office Features and Compatibility 6 Check Point Safe@Office User Guide Optional Security Services The following subscription security services are available to Safe@Office owners by connecting to a Service Center: • Firewall Security and Software Updates • Web Filtering • Email Antivirus and Antispam Protection • VStream Embedded Antivirus Updates • Dynamic DNS Service • VPN Management • Security Reporting • Vulnerability Scanning Service Power Pack Features The table below describes the differences between the standard Safe@Office 500 models and Safe@Office 500 models with the Power Pack installed. Feature Safe@Office 500/500W Safe@Office 500/500W with Power Pack High Availability — Traffic Shaper Basic Advanced DiffServ Tagging — Dynamic Routing — Firewall/VPN Throughput (Mbps) 100/20 150/30

Safe@Office Features and Compatibility Chapter 1: Introduction 7 Feature Safe@Office 500/500W Safe@Office 500/500W with Power Pack Secure Hotspot — VLAN (Port/Tag-based) — VPN Throughput 20 Mbps 30 Mbps Site-to-Site VPN 2 tunnels 15 tunnels Site-to-Site VPN (Managed) * 10 tunnels 100 tunnels Included VPN-1 SecuRemote client Licenses 5 users 25 users * When managed by SofaWare Security Management Portal (SMP). Package Contents The Safe@Office 500 series package includes the following: • Safe@Office Internet Security Appliance • Power adapter • CAT5 Straight-through Ethernet cable • Getting Started Guide • This Users Guide

Safe@Office Features and Compatibility 8 Check Point Safe@Office User Guide The Safe@Office 500W also includes: • Two antennas • Wall mounting kit, including two plastic conical anchors and two cross-head screws • USB extension cable Network Requirements • A broadband Internet connection via cable or DSL modem with Ethernet interface (RJ-45) • 10BaseT or 100BaseT Network Interface Card installed on each computer • TCP/IP network protocol installed on each computer • Internet Explorer 5.0 or higher, or Netscape Navigator 4.7 and higher • CAT 5 STP (Category 5 Shielded Twisted Pair) Straight Through Ethernet cable for each attached device Note: The Safe@Office appliance automatically detects cable types, so you can use either a straight-through or crossed cable, when cascading an additional hub or switch to the Safe@Office appliance. Note: For optimal results, it is highly recommended to use either Microsoft Internet Explorer 5.5 or higher, or Mozilla Firefox 1.0 or higher. • When using Safe@Office 500W, an 802.11b, 802.11g or 802.11 Super G wireless card installed on each wireless station

Getting to Know Your Safe@Office 500 Appliance Chapter 1: Introduction 9 Getting to Know Your Safe@Office 500 Appliance Rear Panel All physical connections (network and power) to the Safe@Office appliance are made via the rear panel of your Safe@Office appliance. Figure 1: Safe@Office 500 SBX-166LHGE-2 Appliance Rear Panel Items Figure 2: Safe@Office 500 SBX-166LHGE-4 Appliance Rear Panel Items The following table lists the Safe@Office 500 appliance's rear panel elements. Table 1: Safe@Office 500 Appliance Rear Panel Elements Label Description PWR A power jack used for supplying power to the unit. Connect the supplied power adapter to this jack.

Getting to Know Your Safe@Office 500 Appliance 10 Check Point Safe@Office User Guide Label Description RESET A button used for rebooting the Safe@Office appliance or resetting the Safe@Office appliance to its factory defaults. You need to use a pointed object to press this button. • Short press. Reboots the Safe@Office appliance • Long press (7 seconds). Resets the Safe@Office appliance to its factory defaults, and resets your firmware to the version that shipped with the Safe@Office appliance. This results in the loss of all security services and passwords and reverting to the factory default firmware. You will have to re-configure your Safe@Office appliance. Do not reset the unit without consulting your system administrator. RS-232 / Serial A serial port used for connecting computers in order to access the Safe@Office CLI (Command Line Interface), or for connecting an external dialup modem WAN Wide Area Network: An Ethernet port (RJ-45) used for connecting your cable or xDSL modem, or for connecting a hub when setting up more than one Internet connection DMZ/ WAN2 A dedicated Ethernet port (RJ-45) used to connect a DMZ (Demilitarized Zone) computer or network. Alternatively, can serve as a secondary WAN port , or as a VLAN trunk. LAN 1-4 Local Area Network switch: Four Ethernet ports (RJ-45) used for connecting computers or other network devices

Getting to Know Your Safe@Office 500 Appliance Chapter 1: Introduction 11 Front Panel The Safe@Office 500 appliance includes several status LEDs that enable you to monitor the appliance’s operation. Figure 3: Safe@Office 500 Appliance Front Panel For an explanation of the Safe@Office 500 appliance’s status LEDs, see the table below. Table 2: Safe@Office 500 Appliance Status LEDs LED State Explanation PWR/SEC Off Power off Flashing quickly (Green) System boot-up Flashing slowly (Green) Establishing Internet connection On (Green) Normal operation Flashing (Red) Hacker attack blocked On (Red) Error LAN 1-4/ WAN/ DMZ/WAN2 LINK/ACT Off, 100 Off Link is down LINK/ACT On, 100 Off 10 Mbps link established for the corresponding port

Getting to Know Your Safe@Office 500W Appliance 12 Check Point Safe@Office User Guide LED State Explanation LINK/ACT On, 100 On 100 Mbps link established for the corresponding port LNK/ACT Flashing Data is being transmitted/received VPN Flashing (Green) VPN port in use Serial Flashing (Green) Serial port in use Getting to Know Your Safe@Office 500W Appliance Rear Panel All physical connections (network and power) to the Safe@Office appliance are made via the rear panel of your Safe@Office appliance. Figure 4: Safe@Office 500W Appliance Rear Panel Items The following table lists the Safe@Office 500W appliance's rear panel elements. Table 3: Safe@Office 500W Appliance Rear Panel Elements Label Description PWR A power jack used for supplying power to the unit. Connect the supplied power adapter to this jack.

Getting to Know Your Safe@Office 500W Appliance Chapter 1: Introduction 13 Label Description RESET A button used for rebooting the Safe@Office appliance or resetting the Safe@Office appliance to its factory defaults. You need to use a pointed object to press this button. • Short press. Reboots the Safe@Office appliance • Long press (7 seconds). Resets the Safe@Office appliance to its factory defaults, and resets your firmware to the version that shipped with the Safe@Office appliance. This results in the loss of all security services and passwords and reverting to the factory default firmware. You will have to re-configure your Safe@Office appliance. Do not reset the unit without consulting your system administrator. USB Two USB 2.0 ports used for connecting USB-based printers RS232 A serial (RS-232) port used for connecting computers in order to access the Safe@Office CLI (Command Line Interface), or for connecting an external dialup modem WAN Wide Area Network: An Ethernet port (RJ-45) used for connecting your cable or xDSL modem, or for connecting a hub when setting up more than one Internet connection DMZ/ WAN2 A dedicated Ethernet port (RJ-45) used to connect a DMZ (Demilitarized Zone) computer or network. Alternatively, can serve as a secondary WAN port , or as a VLAN trunk. LAN 1-4 Local Area Network switch: Four Ethernet ports (RJ-45) used for connecting computers or other network devices ANT 1/ ANT 2 Antenna connectors, used to connect the supplied wireless antennas

Getting to Know Your Safe@Office 500W Appliance 14 Check Point Safe@Office User Guide Front Panel The Safe@Office 500W appliance includes several status LEDs that enable you to monitor the appliance’s operation. Figure 5: Safe@Office 500W Appliance Front Panel For an explanation of the Safe@Office 500W appliance’s status LEDs, see the table below. Table 4: Safe@Office 500W Appliance Status LEDs LED State Explanation PWR/SEC Off Power off Flashing quickly (Green) System boot-up Flashing slowly (Green) Establishing Internet connection On (Green) Normal operation Flashing (Red) Hacker attack blocked On (Red) Error Flashing (Orange) Software update in progress LAN 1-4/ WAN/ DMZ/WAN2 LINK/ACT Off, 100 Off Link is down LINK/ACT On, 100 Off 10 Mbps link established for the corresponding port

Contacting Technical Support Chapter 1: Introduction 15 LED State Explanation LINK/ACT On, 100 On 100 Mbps link established for the corresponding port LNK/ACT Flashing Data is being transmitted/received VPN Flashing (Green) VPN port in use Serial Flashing (Green) Serial port in use USB Flashing (Green) USB port in use WLAN Flashing (Green) WLAN in use Contacting Technical Support If there is a problem with your Safe@Office appliance, see http://www.sofaware.com/support. You can also download the latest version of this guide from the site.

Before You Install the Safe@Office Appliance Chapter 2: Installing and Setting up the Safe@Office Appliance 17 Chapter 2 This chapter describes how to properly set up and install your Safe@Office appliance in your networking environment. This chapter includes the following topics: Before You Install the Safe@Office Appliance .........................................17 Wall Mounting the Appliance ....................................................................32 Securing the Appliance against Theft.........................................................34 Network Installation...................................................................................37 Setting Up the Safe@Office Appliance......................................................38 Before You Install the Safe@Office Appliance Prior to connecting and setting up your Safe@Office appliance for operation, you must do the following: • Check if TCP/IP Protocol is installed on your computer. • Check your computer’s TCP/IP settings to make sure it obtains its IP address automatically. Refer to the relevant section in this guide in accordance with the operating system that runs on your computer. The sections below will guide you through the TCP/IP setup and installation process. Installing and Setting up the Safe@Office Appliance

Before You Install the Safe@Office Appliance 18 Check Point Safe@Office User Guide Windows 2000/XP Note: While Windows XP has an "Internet Connection Firewall" option, it is recommended to disable it if you are using a Safe@Office appliance, since the Safe@Office appliance offers better protection. Checking the TCP/IP Installation 2. Click Start > Settings > Control Panel. The Control Panel window appears. 3. Double-click the Network and Dial-up Connections icon.

Before You Install the Safe@Office Appliance Chapter 2: Installing and Setting up the Safe@Office Appliance 19 The Network and Dial-up Connections window appears. 4. Right-click the icon and select Properties from the pop-up menu that opens.

Before You Install the Safe@Office Appliance 20 Check Point Safe@Office User Guide The Local Area Connection Properties window appears. 5. In the above window, check if TCP/IP appears in the components list and if it is properly configured with the Ethernet card, installed on your computer. If TCP/IP does not appear in the Components list, you must install it as described in the next section.

Before You Install the Safe@Office Appliance Chapter 2: Installing and Setting up the Safe@Office Appliance 21 Installing TCP/IP Protocol 1. In the Local Area Connection Properties window click Install…. The Select Network Component Type window appears. 2. Choose Protocol and click Add. The Select Network Protocol window appears. 3. Choose Internet Protocol (TCP/IP) and click OK. TCP/IP protocol is installed on your computer.

Before You Install the Safe@Office Appliance 22 Check Point Safe@Office User Guide TCP/IP Settings 1. In the Local Area Connection Properties window double-click the Internet Protocol (TCP/IP) component, or select it and click Properties. The Internet Protocol (TCP/IP) Properties window opens. 2. Click the Obtain an IP address automatically radio button. Note: Normally, it is not recommended to assign a static IP address to your PC but rather to obtain an IP address automatically. If for some reason you need to assign a static IP address, select Specify an IP address, type in an IP address in the range of 192.168.10.129-254, enter 255.255.255.0 in the Subnet Mask field, and click OK to save the new settings. (Note that 192.168.10 is the default value, and it may vary if you changed it in the My Network page.) 3. Click the Obtain DNS server address automatically radio button. 4. Click OK to save the new settings. Your computer is now ready to access your Safe@Office appliance.

Before You Install the Safe@Office Appliance Chapter 2: Installing and Setting up the Safe@Office Appliance 23 Windows 98/Millennium Checking the TCP/IP Installation 1. Click Start > Settings > Control Panel. The Control Panel window appears. 2. Double-click the icon.

Before You Install the Safe@Office Appliance 24 Check Point Safe@Office User Guide The Network window appears. 3. In the Network window, check if TCP/IP appears in the network components list and if it is already configured with the Ethernet card, installed on your computer. Installing TCP/IP Protocol Note: If TCP/IP is already installed and configured on your computer skip this section and move directly to TCP/IP Settings. 1. In the Network window, click Add.

$Before You Install the Safe@Office Appliance Chapter 2: Installing and Setting up the Safe@Office Appliance 25 The Select Network Component Type window appears. 2. Choose Protocol and click Add. The Select Network Protocol window appears. 3. In the Manufacturers list choose Microsoft, and in the Network Protocols list choose TCP/IP. 4. Click OK. If Windows asks for original Windows installation files, provide the installation CD and relevant path when required (e.g. D:\win98) 5. Restart your computer if prompted.$

Before You Install the Safe@Office Appliance 26 Check Point Safe@Office User Guide TCP/IP Settings Note: If you are connecting your Safe@Office appliance to an existing LAN, consult your network manager for the correct configurations. 1. In the Network window, double-click the TCP/IP service for the Ethernet card, which has been installed on your computer (e.g. ). The TCP/IP Properties window opens. 2. Click the Gateway tab, and remove any installed gateways.

Before You Install the Safe@Office Appliance Chapter 2: Installing and Setting up the Safe@Office Appliance 27 3. Click the DNS Configuration tab, and click the Disable DNS radio button.

Before You Install the Safe@Office Appliance 28 Check Point Safe@Office User Guide 4. Click the IP Address tab, and click the Obtain an IP address automatically radio button. Note: Normally, it is not recommended to assign a static IP address to your PC but rather to obtain an IP address automatically. If for some reason you need to assign a static IP address, select Specify an IP address, type in an IP address in the range of 192.168.10.129-254, enter 255.255.255.0 in the Subnet Mask field, and click OK to save the new settings. (Note that 192.168.10 is the default value, and it may vary if you changed it in the My Network page.) 5. Click Yes when prompted for “Do you want to restart your computer?”. Your computer restarts, and the new settings to take effect. Your computer is now ready to access your Safe@Office appliance. Mac OS Use the following procedure for setting up the TCP/IP Protocol.

Before You Install the Safe@Office Appliance Chapter 2: Installing and Setting up the Safe@Office Appliance 29 1. Choose Apple Menus -> Control Panels -> TCP/IP. The TCP/IP window appears. 2. Click the Connect via drop-down list, and select Ethernet. 3. Click the Configure drop-down list, and select Using DHCP Server. 4. Close the window and save the setup.

Before You Install the Safe@Office Appliance 30 Check Point Safe@Office User Guide Mac OS-X Use the following procedure for setting up the TCP/IP Protocol. 1. Choose Apple -> System Preferences. The System Preferences window appears. 2. Click Network. The Network window appears.

Before You Install the Safe@Office Appliance Chapter 2: Installing and Setting up the Safe@Office Appliance 31 3. Click Configure.

Wall Mounting the Appliance 32 Check Point Safe@Office User Guide TCP/IP configuration fields appear. 4. Click the Configure IPv4 drop-down list, and select Using DHCP. 5. Click Apply Now. Wall Mounting the Appliance If desired, you can mount your Safe@Office 500W appliance on the wall. To mount the Safe@Office appliance on the wall 1. Decide where you want to mount your Safe@Office appliance. 2. Decide on the mounting orientation. You can mount the appliance on the wall facing up, down, left, or right.

Wall Mounting the Appliance Chapter 2: Installing and Setting up the Safe@Office Appliance 33 Note: Mounting the appliance facing downwards is not recommended, as dust might accumulate in unused ports. 3. Mark two drill holes on the wall, in accordance with the following sketch: 4. Drill two 3.5 mm diameter holes, approximately 25 mm deep. 5. Insert two plastic conical anchors into the holes. Note: The conical anchors you received with your Safe@Office appliance are suitable for concrete walls. If you want to mount the appliance on a plaster wall, you must use anchors that are suitable for plaster walls. 6. Insert the two screws you received with your Safe@Office appliance into the plastic conical anchors, and turn them until they protrude approximately 5 mm from the wall.

Securing the Appliance against Theft 34 Check Point Safe@Office User Guide 7. Align the holes on the Safe@Office appliance's underside with the screws on the wall, then push the appliance in and down. Your Safe@Office appliance is wall mounted. You can now connect it to your computer. See Network Installation on page 37. Securing the Appliance against Theft The Safe@Office 500W features a security slot to the rear of the right panel, which enables you to secure your appliance against theft, using an anti-theft security device. Note: Anti-theft security devices are available at most computer hardware stores. This procedure explains how to install a looped security cable on your appliance. A looped security cable typically includes the parts shown in the diagram below. Figure 6: Looped Security Cable

Securing the Appliance against Theft Chapter 2: Installing and Setting up the Safe@Office Appliance 35 While these parts may differ between devices, all looped security cables include a bolt with knobs, as shown in the diagram below: Figure 7: Looped Security Cable Bolt The bolt has two states, Open and Closed, and is used to connect the looped security cable to the appliance's security slot. To install an anti-theft device on the Safe@Office appliance 1. If your anti-theft device has a combination lock, set the desired code, as described in the documentation that came with your device. 2. Connect the anti-theft device's loop to any sturdy mounting point, as described in the documentation that came with your device. 3. Slide the anti-theft device's bolt to the Open position.

Securing the Appliance against Theft 36 Check Point Safe@Office User Guide 4. Insert the bolt into the Safe@Office appliance's security slot, then slide the bolt to the Closed position until the the bolts holes are aligned. 5. Thread the anti-theft device's pin through the bolt’s holes, and insert the pin into the main body of the anti-theft device, as described in the documentation that came with your device.

Network Installation Chapter 2: Installing and Setting up the Safe@Office Appliance 37 Network Installation 1. Verify that you have the correct cable type. For information, see Network Requirements. 2. Connect the LAN cable: • Connect one end of the Ethernet cable to one of the LAN ports at the back of the unit. • Connect the other end to PCs, hubs, or other network devices. 3. Connect the WAN cable: • Connect one end of the Ethernet cable to the WAN port at the back of the unit. • Connect the other end of the cable to a Cable Modem, xDSL modem or office network. 4. Connect the power adapter to the power socket, labeled PWR, at the back of the Safe@Office appliance. 5. Plug the power adapter into the wall electrical outlet. Warning: The Safe@Office appliance power adapter is compatible with either 100, 120 or 230 VAC input power. Verify that the wall outlet voltage is compatible with the voltage specified on your power adapter. Failure to observe this warning may result in injuries or damage to equipment. Figure 8: Typical Connection Diagram

Setting Up the Safe@Office Appliance 38 Check Point Safe@Office User Guide 6. In wireless models, prepare the Safe@Office appliance for a wireless connection: a. Connect the antennas that came with your Safe@Office appliance to the ANT1 and ANT2 antenna connectors in the appliance's rear panel. b. Bend the antennas at the hinges, so that they point upwards. 7. In models with a print server, you can connect network printers as follows: a. Connect one end of a USB cable to a USB port at the back of the unit. If needed, you can use the provided USB extension cord. b. Connect the other end to a printer or a USB 2.0 hub. Warning: Verify that the USB devices' power requirement does not exceed the appliance's USB power supply capabilities. Failure to observe this warning may cause damage to the appliance and void the warranty. For information on setting up network printers, see Setting up Network Printers on page 428. Setting Up the Safe@Office Appliance After you have installed the Safe@Office appliance, you must set it up using the steps shown below. When setting up your Safe@Office appliance for the first time after installation, these steps follow each other automatically. After you have logged on and set up your password, the Safe@Office Setup Wizard automatically opens and displays the dialog boxes for configuring your Internet connection. After you have configured your Internet connection, the Setup Wizard automatically displays the dialog boxes for registering your Safe@Office appliance. If desired, you can exit the Setup Wizard and perform each of these steps separately.

Setting Up the Safe@Office Appliance Chapter 2: Installing and Setting up the Safe@Office Appliance 39 Logging on to the Safe@Office Portal and setting up your password Initial Login to the Safe@Office Portal on page 41 Configuring an Internet connection Using the Internet Wizard on page 56 Setting the Time on your Safe@Office appliance Setting the Time on the Appliance on page 401 Setting up a wireless network (500W only) Configuring a Wireless Network on page 163 Installing the Product Key Upgrading Your Software Product on page 383 Registering your Safe@Office appliance Registering Your Safe@Office Appliance on page 387 Setting up subscription services Connecting to a Service Center on page 283 You can access the Setup Wizard at any time after initial setup, using the procedure below.

Setting Up the Safe@Office Appliance 40 Check Point Safe@Office User Guide To access the Setup Wizard 1. Click Setup in the main menu, and click the Firmware tab. The Firmware page appears. 2. Click Safe@Office Setup Wizard. The Safe@Office Setup Wizard opens with the Welcome page displayed.

Initial Login to the Safe@Office Portal Chapter 3: Getting Started 41 Chapter 3 This chapter contains all the information you need in order to get started using your Safe@Office appliance. This chapter includes the following topics: Initial Login to the Safe@Office Portal......................................................41 Logging on to the Safe@Office Portal.......................................................44 Accessing the Safe@Office Portal Remotely Using HTTPS .....................46 Using the Safe@Office Portal ....................................................................48 Logging off.................................................................................................53 Initial Login to the Safe@Office Portal The first time you log on to the Safe@Office Portal, you must set up your password. To log on to the Safe@Office Portal for the first time 1. Browse to http://my.firewall. Getting Started

Initial Login to the Safe@Office Portal 42 Check Point Safe@Office User Guide The initial login page appears. 2. Type a password both in the Password and the Confirm Password fields. Note: The password must be five to 25 characters (letters or numbers). Note: You can change your password at any time. For further information, see Changing Your Password. 3. Click OK.

Initial Login to the Safe@Office Portal Chapter 3: Getting Started 43 The Safe@Office Setup Wizard opens, with the Welcome page displayed. 4. Configure your Internet connection using one of the following ways: • Internet Wizard The Internet Wizard is the first part of the Setup Wizard, and it takes you through basic Internet connection setup, step by step. For information on using the Internet Wizard, see Using the Internet Wizard on page 56. After you have completed the Internet Wizard, the Setup Wizard continues to guide you through appliance setup. For more information, see Setting Up the Safe@Office Appliance. • Internet Setup Internet Setup offers advanced setup options, such as configuring two Internet connections. To use Internet Setup, click Cancel and refer to Using Internet Setup on page 65.

Logging on to the Safe@Office Portal 44 Check Point Safe@Office User Guide Logging on to the Safe@Office Portal Note: By default, HTTP and HTTPS access to the Safe@Office Portal is not allowed from the WLAN, unless you do one of the following: • Configure a specific firewall rule to allow access from the WLAN. See Using Rules on page 211. Or • Enable HTTPS access from the Internet. See Configuring HTTPS on page 394. To log on to the Safe@Office Portal 1. Do one of the following: • Browse to http://my.firewall. Or • To log on through HTTPS (locally or remotely), follow the procedure Accessing the Safe@Office Portal Remotely on page 46.

Logging on to the Safe@Office Portal Chapter 3: Getting Started 45 The login page appears. 2. Type your username and password. 3. Click OK.

Accessing the Safe@Office Portal Remotely Using HTTPS 46 Check Point Safe@Office User Guide The Welcome page appears. Accessing the Safe@Office Portal Remotely Using HTTPS You can access the Safe@Office Portal remotely (from the Internet) through HTTPS. HTTPS is a protocol for accessing a secure Web server. It is used to transfer confidential user information. If desired, you can also use HTTPS to access the Safe@Office Portal from your internal network. Note: In order to access the Safe@Office Portal remotely using HTTPS, you must first do both of the following: • Configure your password, using HTTP. See Initial Login to the Safe@Office Portal on page 41. • Configure HTTPS Remote Access. See Configuring HTTPS on page 394.

Accessing the Safe@Office Portal Remotely Using HTTPS Chapter 3: Getting Started 47 Note: Your browser must support 128-bit cipher strength. To check your browser's cipher strength, open Internet Explorer and click Help > About Internet Explorer. To access the Safe@Office Portal from your internal network • Browse to https://my.firewall. (Note that the URL starts with “https”, not “http”.) The Safe@Office Portal appears. To access the Safe@Office Portal from the Internet • Browse to https://<firewall_IP_address>:981. (Note that the URL starts with “https”, not “http”.) The following things happen in the order below: If this is your first attempt to access the Safe@Office Portal through HTTPS, the certificate in the Safe@Office appliance is not yet known to the browser, so the Security Alert dialog box appears. To avoid seeing this dialog box again, install the certificate of the destination Safe@Office appliance. If you are using Internet Explorer 5, do the following: a. Click View Certificate. The Certificate dialog box appears, with the General tab displayed. b. Click Install Certificate. The Certificate Import Wizard opens. c. Click Next. d. Click Next. e. Click Finish. f. Click Yes. g. Click OK.

Using the Safe@Office Portal 48 Check Point Safe@Office User Guide The Security Alert dialog box reappears. h. Click Yes. The Safe@Office Portal appears. Using the Safe@Office Portal The Safe@Office Portal is a Web-based management interface, which enables you to manage and configure the Safe@Office appliance operation and options. The Safe@Office Portal consists of three major elements. Table 5: Safe@Office Portal Elements Element Description Main menu Used for navigating between the various topics (such as Reports, Security, and Setup). Main frame Displays information and controls related to the selected topic. The main frame may also contain tabs that allow you to view different pages related to the selected topic. Status bar Shows your Internet connection and managed services status.

Using the Safe@Office Portal Chapter 3: Getting Started 49 Figure 9: Safe@Office Portal Main Menu The main menu includes the following submenus. Table 6: Main Menu Submenus This submenu… Does this… Welcome Displays general welcome information. Reports Provides reporting capabilities in terms of event logging, traffic monitoring, active computers, and established connections. Security Provides controls and options for setting the security of any computer in the network. Antivirus Allows you to configure VStream Antivirus settings. Services Allows you to control your subscription to subscription services.

Using the Safe@Office Portal 50 Check Point Safe@Office User Guide This submenu… Does this… Network Allows you to manage and configure your network settings and Internet connections. Setup Provides a set of tools for managing your Safe@Office appliance. Allows you to upgrade your license and firmware and to configure HTTPS access to your Safe@Office appliance. Users Allows you to manage Safe@Office appliance users. VPN Allows you to manage, configure, and log on to VPN sites. Help Provides context-sensitive help. Logout Allows you to log off of the Safe@Office Portal. Main Frame The main frame displays the relevant data and controls pertaining to the menu and tab you select. These elements sometimes differ depending on what model you are using. The differences are described throughout this guide. Status Bar The status bar is located at the bottom of each page. It displays the fields below, as well as the date and time.

Using the Safe@Office Portal Chapter 3: Getting Started 51 Table 7: Status Bar Fields This field… Displays this… Internet Your Internet connection status. The connection status may be one of the following: • Connected. The Safe@Office appliance is connected to the Internet. • Connected – Probing OK. Connection probing is enabled and has detected that the Internet connectivity is OK. • Connected – Probing Failed. Connection probing is enabled and has detected problems with the Internet connectivity. • Not Connected. The Internet connection is down. • Establishing Connection. The Safe@Office appliance is connecting to the Internet. • Contacting Gateway. The Safe@Office appliance is trying to contact the Internet default gateway. • Disabled. The Internet connection has been manually disabled. Note: You can configure both a primary and a secondary Internet connection. When both connections are configured, the Status bar displays both statuses. For example “Internet [Primary]: Connected”. For information on configuring a secondary Internet connection, see Configuring the Internet Connection on page 55.

Using the Safe@Office Portal 52 Check Point Safe@Office User Guide This field… Displays this… Service Center Displays your subscription services status. Your Service Center may offer various subscription services. These include the firewall service and optional services such as Web Filtering and Email Antivirus. Your subscription services status may be one of the following: • Not Subscribed. You are not subscribed to security services. • Connection Failed. The Safe@Office appliance failed to connect to the Service Center. • Connecting. The Safe@Office appliance is connecting to the Service Center. • Connected. You are connected to the Service Center, and security services are active.

Logging off Chapter 3: Getting Started 53 Logging off Logging off terminates your administration session. Any subsequent attempt to connect to the Safe@Office Portal will require re-entering of the administration password. To log off of the Safe@Office Portal • Do one of the following: • If you are connected through HTTP, click Logout in the main menu. The Logout page appears. • If you are connected through HTTPS, the Logout option does not appear in the main menu. Close the browser window.

Overview Chapter 4: Configuring the Internet Connection 55 Chapter 4 This chapter describes how to configure and work with an Safe@Office Internet connection. This chapter includes the following topics: Overview....................................................................................................55 Using the Internet Wizard ..........................................................................56 Using Internet Setup...................................................................................65 Setting Up a Dialup Modem.......................................................................86 Viewing Internet Connection Information..................................................89 Enabling/Disabling the Internet Connection...............................................90 Using Quick Internet Connection/Disconnection.......................................92 Configuring a Backup Internet Connection................................................92 Overview You must configure your Internet connection before you can access the Internet through the Safe@Office appliance. You can configure your Internet connection using any of the following setup tools: • Setup Wizard. Guides you through the Safe@Office appliance setup step by step. The first part of the Setup Wizard is the Internet Wizard. For further information on the Setup Wizard, see Setting Up the Safe@Office Appliance. • Internet Wizard. Guides you through the Internet connection configuration process step by step. • Internet Setup. Offers the following advanced setup options: • Configure two Internet connections. For information, see Configuring a Backup Internet Connection on page 92. Configuring the Internet Connection

Using the Internet Wizard 56 Check Point Safe@Office User Guide • Enable Traffic Shaper for traffic flowing through the connection. For information on Traffic Shaper, see Using Traffic Shaper on page 153. • Configure a dialup Internet connection. Before configuring the connection, you must first set up the modem. For information, see Setting Up a Dialup Modem on page 86. Using the Internet Wizard The Internet Wizard allows you to configure your Safe@Office appliance for Internet connection quickly and easily through its user-friendly interface. It lets you to choose between the following three types of broadband connection methods: • Direct LAN Connection • Cable Modem • PPTP or PPPoE dialer Note: The first time you log on to the Safe@Office Portal, the Internet Wizard starts automatically as part of the Setup Wizard. In this case, you should skip to step 3 in the procedure below. To set up the Internet connection using the Internet Wizard 1. Click Network in the main menu, and click the Internet tab. The Internet page appears. 2. Click Internet Wizard.

Using the Internet Wizard Chapter 4: Configuring the Internet Connection 57 The Internet Wizard opens with the Welcome page displayed. 3. Click Next. The Internet Connection Method dialog box appears. 4. Select the Internet connection method you want to use for connecting to the Internet.

Using the Internet Wizard 58 Check Point Safe@Office User Guide Note: If you selected PPTP or PPPoE dialer, do not use your dial-up software to connect to the Internet. 5. Click Next. Using a Direct LAN Connection No further settings are required for a direct LAN (Local Area Network) connection. The Confirmation screen appears. 1. Click Next. The system attempts to connect to the Internet via the selected connection. The Connecting… screen appears.

Using the Internet Wizard Chapter 4: Configuring the Internet Connection 59 At the end of the connection process the Connected screen appears. 2. Click Finish.

Using the Internet Wizard 60 Check Point Safe@Office User Guide Using a Cable Modem Connection If you selected the Cable Modem connection method, the Identification dialog box appears. 1. If your ISP requires a specific hostname for authentication, type it in the Host Name field. The ISP will supply you with the proper hostname, if required. Most ISPs do not require a specific hostname. 2. A MAC address is a 12-digit identifier assigned to every network device. If your ISP restricts connections to specific, recognized MAC addresses, they will instruct you to enter the MAC address. Otherwise, you may leave this field blank. If your ISP requires the MAC address, do either of the following: • Click This Computer to automatically "clone" the MAC address of your computer to the Safe@Office appliance. Or • If the ISP requires authentication using the MAC address of a different computer, enter the MAC address in the MAC cloning field.

Using the Internet Wizard Chapter 4: Configuring the Internet Connection 61 3. Click Next. The Confirmation screen appears. 4. Click Next. The system attempts to connect to the Internet. The Connecting… screen appears. At the end of the connection process the Connected screen appears. 5. Click Finish. Using a PPTP or PPPoE Dialer Connection If you selected the PPTP or PPPoE dialer connection method, the DSL Connection Type dialog box appears. 1. Select the connection method used by your DSL provider. Note: Most xDSL providers use PPPoE. If you are uncertain regarding which connection method to use contact your xDSL provider. 2. Click Next.

Using the Internet Wizard 62 Check Point Safe@Office User Guide Using PPPoE If you selected the PPPoE connection method, the DSL Configuration dialog box appears. 1. Complete the fields using the information in the table below. 2. Click Next. The Confirmation screen appears. 3. Click Next. The system attempts to connect to the Internet via the DSL connection. The Connecting… screen appears. At the end of the connection process the Connected screen appears. 4. Click Finish.

Using the Internet Wizard Chapter 4: Configuring the Internet Connection 63 Table 8: PPPoE Connection Fields In this field… Do this… Username Type your user name. Password Type your password. Confirm password Type your password again. Service Type your service name. This field can be left blank. Using PPTP If you selected the PPTP connection method, the DSL Configuration dialog box appears. 1. Complete the fields using the information in the table below. 2. Click Next. The Confirmation screen appears.

Using the Internet Wizard 64 Check Point Safe@Office User Guide 3. Click Next. The system attempts to connect to the Internet via the DSL connection. The Connecting… screen appears. At the end of the connection process the Connected screen appears. 4. Click Finish. Table 9: PPTP Connection Fields In this field… Do this… Username Type your user name. Password Type your password. Confirm password Type your password again. Service Type your service name. Server IP Type the IP address of the PPTP modem. Internal IP Type the local IP address required for accessing the PPTP modem. Subnet Mask Type the subnet mask of the PPTP modem.

Using Internet Setup Chapter 4: Configuring the Internet Connection 65 Using Internet Setup Internet Setup allows you to manually configure your Internet connection. To configure the Internet connection using Internet Setup 1. Click Network in the main menu, and click the Internet tab. 2. Next to the desired Internet connection, click Edit.

Using Internet Setup 66 Check Point Safe@Office User Guide The Internet Setup page appears. 3. From the Connection Type drop-down list, select the Internet connection type you are using/intend to use. The display changes according to the connection type you selected. The following steps should be performed in accordance with the connection type you have chosen.

Using Internet Setup Chapter 4: Configuring the Internet Connection 67 Using a LAN Connection 1. Complete the fields using the relevant information in Internet Setup Fields on page 79.

Using Internet Setup 68 Check Point Safe@Office User Guide New fields appear, depending on the check boxes you selected. 2. Click Apply. The Safe@Office appliance attempts to connect to the Internet, and the Status Bar displays the Internet status “Connecting”. This may take several seconds. Once the connection is made, the Status Bar displays the Internet status “Connected”.

Using Internet Setup Chapter 4: Configuring the Internet Connection 69 Using a Cable Modem Connection 1. Complete the fields using the relevant information in Internet Setup Fields on page 79.

Using Internet Setup 70 Check Point Safe@Office User Guide New fields appear, depending on the check boxes you selected. 2. Click Apply. The Safe@Office appliance attempts to connect to the Internet, and the Status Bar displays the Internet status “Connecting”. This may take several seconds. Once the connection is made, the Status Bar displays the Internet status “Connected”.

Using Internet Setup Chapter 4: Configuring the Internet Connection 71 Using a PPPoE Connection 1. Complete the fields using the relevant information in Internet Setup Fields on page 79.

Using Internet Setup 72 Check Point Safe@Office User Guide New fields appear, depending on the check boxes you selected. 2. Click Apply. The Safe@Office appliance attempts to connect to the Internet, and the Status Bar displays the Internet status “Connecting”. This may take several seconds. Once the connection is made, the Status Bar displays the Internet status “Connected”.

Using Internet Setup Chapter 4: Configuring the Internet Connection 73 Using a PPTP Connection 1. Complete the fields using the relevant information in Internet Setup Fields on page 79.

Using Internet Setup 74 Check Point Safe@Office User Guide New fields appear, depending on the check boxes you selected. 2. Click Apply. The Safe@Office appliance attempts to connect to the Internet, and the Status Bar displays the Internet status “Connecting”. This may take several seconds.

Using Internet Setup Chapter 4: Configuring the Internet Connection 75 Once the connection is made, the Status Bar displays the Internet status “Connected”. Using a Telstra (BPA) Connection Use this Internet connection type only if you are subscribed to Telstra® BigPond™ Internet. Telstra BigPond is a trademark of Telstra Corporation Limited. 1. Complete the fields using the relevant information in Internet Setup Fields on page 79.

Using Internet Setup 76 Check Point Safe@Office User Guide New fields appear, depending on the check boxes you selected. 2. Click Apply. The Safe@Office appliance attempts to connect to the Internet, and the Status Bar displays the Internet status “Connecting”. This may take several seconds. Once the connection is made, the Status Bar displays the Internet status “Connected”.

Using Internet Setup Chapter 4: Configuring the Internet Connection 77 Using a Dialup Connection To use this connection type, you must first set up the dialup modem. For information, see Setting Up a Dialup Modem on page 86. 1. Complete the fields using the relevant information in Internet Setup Fields on page 79.

Using Internet Setup 78 Check Point Safe@Office User Guide New fields appear, depending on the check boxes you selected. 2. Click Apply. The Safe@Office appliance attempts to connect to the Internet, and the Status Bar displays the Internet status “Connecting”. This may take several seconds. Once the connection is made, the Status Bar displays the Internet status “Connected”.

Using Internet Setup Chapter 4: Configuring the Internet Connection 79 Using No Connection If you do not have an Internet connection, set the connection type to None. • Click Apply. Table 10: Internet Setup Fields In this field… Do this… Username Type your user name. Password Type your password. Confirm password Type your password. Service Type your service name. If your ISP has not provided you with a service name, leave this field empty. Server IP If you selected PPTP, type the IP address of the PPTP server as given by your ISP. If you selected Telstra (BPA), type the IP address of the Telstra authentication server as given by Telstra. Phone Number If you selected Dialup, type the phone number that the modem should dial, as given by your ISP.

Using Internet Setup 80 Check Point Safe@Office User Guide In this field… Do this… Connect on demand Select this option if you do not want the dialup modem to be constantly connected to the Internet. The modem will dial a connection only under certain conditions. This option is useful when configuring a dialup backup connection. For information, see Setting Up a Dialup Backup Connection on page 94. When no higher priority connection is available Select this option to specify that the dialup modem should only dial a connection if no other connection exists, and the Safe@Office appliance is not acting as a Backup appliance. If another connection opens, the dialup modem will disconnect. For information on configuring the appliance as a Backup or Master, see Configuring High Availability on page 121. On outgoing activity Select this option to specify that the dialup modem should only dial a connection if no other connection exists, and there is outgoing activity (that is, packets need to be transmitted to the Internet). If another connection opens, or if the connection times out, the dialup modem will disconnect. Idle timeout Type the amount of time (in minutes) that the connection can remain idle. Once this period of time has elapsed, the dialup modem will disconnect. Obtain IP address automatically (using DHCP) Clear this option if you do not want the Safe@Office appliance to obtain an IP address automatically using DHCP. IP Address Type the static IP address of your Safe@Office appliance. Subnet Mask Select the subnet mask that applies to the static IP address of your Safe@Office appliance.

Using Internet Setup Chapter 4: Configuring the Internet Connection 81 In this field… Do this… Default Gateway Type the IP address of your ISP’s default gateway. Name Servers Obtain Domain Name Servers automatically Clear this option if you want the Safe@Office appliance to obtain an IP address automatically using DHCP, but not to automatically configure DNS servers. Obtain WINS Server automatically Clear this option if you want the Safe@Office appliance to obtain an IP address automatically using DHCP, but not to automatically configure the WINS server. Primary DNS Server Type the Primary DNS server IP address. Secondary DNS Server Type the Secondary DNS server IP address. WINS Server Type the WINS server IP address. QoS Shape Upstream: Link Rate Select this option to enable Traffic Shaper for outgoing traffic. Then type a rate (in kilobits/second) slightly lower than your Internet connection's maximum measured upstream speed in the field provided. It is recommended to try different rates in order to determine which one provides the best results. For information on using Traffic Shaper, see Using Traffic Shaper on page 153.

Using Internet Setup 82 Check Point Safe@Office User Guide In this field… Do this… Shape Downstream: Link Rate Select this option to enable Traffic Shaper for incoming traffic. Then type a rate (in kilobits/second) slightly lower than your Internet connection's maximum measured downstream speed in the field provided. It is recommended to try different rates in order to determine which one provides the best results. Note: Traffic Shaper cannot control the number or type of packets it receives from the Internet; it can only affect the rate of incoming traffic by dropping received packets. This makes the shaping of inbound traffic less accurate than the shaping of outbound traffic. It is therefore recommended to enable traffic shaping for incoming traffic only if necessary. For information on using Traffic Shaper, see Using Traffic Shaper on page 153. Advanced External IP If you selected PPTP, type the IP address of the PPTP client as given by your ISP. If you selected PPPoE, this field is optional, and you do not have to fill it in unless your ISP has instructed you to do so. MTU This field allows you to control the maximum transmission unit size. As a general recommendation you should leave this field empty. If however you wish to modify the default MTU, it is recommended that you consult with your ISP first and use MTU values between 1300 and 1500.

Using Internet Setup Chapter 4: Configuring the Internet Connection 83 In this field… Do this… MAC Cloning A MAC address is a 12-digit identifier assigned to every network device. If your ISP restricts connections to specific, recognized MAC addresses, you must select this option to clone a MAC address. Note: When configuring MAC cloning for the secondary Internet connection, the DMZ/WAN2 port must be configured as WAN2; otherwise this field is disabled. For information on configuring ports, see Managing Ports on page 147. Hardware MAC Address This field displays the Safe@Office appliance's MAC address. This field is read-only. Cloned MAC Address Do one of the following: • Click This Computer to automatically "clone" the MAC address of your computer to the Safe@Office appliance. • If the ISP requires authentication using the MAC address of a different computer, type the MAC address in this field. Note: In the secondary Internet connection, this field is enabled only if the DMZ/WAN2 port is set to WAN2. High Availability The High Availability area only appears in Safe@Office 500 with Power Pack. Do not connect if this gateway is in passive state If you are using High Availability (HA), select this option to specify that the gateway should connect to the Internet only if it is the Active Gateway in the HA cluster. This field is only enabled if HA is configured. For information on HA, see Configuring High Availability on page 121. Dead Connection Detection

Using Internet Setup 84 Check Point Safe@Office User Guide In this field… Do this… Probe Next Hop Select this option to automatically detect loss of connectivity to the default gateway. If you selected LAN, this is done by sending ARP requests to the default gateway. If you selected PPTP, PPPoE, or Dialup, this is done by sending PPP echo reply (LCP) messages to the PPP peer. By default, if the default gateway does not respond, the Internet connection is considered to be down. If it is determined that the Internet connection is down, and two Internet connections are defined, a failover will be performed to the second Internet connection, ensuring continuous Internet connectivity. This option is selected by default.

Using Internet Setup Chapter 4: Configuring the Internet Connection 85 In this field… Do this… Connection Probing Method While the Probe Next Hop option checks the availability of the next hop router, which is usually at your ISP, connectivity to the next hop router does not always indicate that the Internet is accessible. For example, if there is a problem with a different router at the ISP, the next hop will be reachable, but the Internet might be inaccessible. Connection probing is a way to detect Internet failures that are more than one hop away. Specify what method to use for probing the connection, by selecting one of the following: • None. Do not perform Internet connection probing. Next hop probing will still be used, if the Probe Next Hop check box is selected. This is the default value. • Ping Addresses. Ping anywhere from one to three servers specified by IP address or DNS name in the 1, 2, and 3 fields. If for 45 seconds none of the defined servers respond to pinging, the Internet connection is considered to be down. Use this method if you have reliable servers that can be pinged, that are a good indicator of Internet connectivity, and that are not likely to fail simultaneously (that is, they are not at the same location). • Probe DNS Servers. Probe the primary and secondary DNS servers. If for 45 seconds neither gateway responds, the Internet connection is considered to be down. Use this method if the availability of your DNS servers is a good indicator for the availability of Internet connectivity. • Probe VPN Gateway (RDP). Send RDP echo requests to up to three Check Point VPN gateways specified by IP address or DNS name in the 1, 2, and 3 fields. If for 45 seconds none of the defined gateways respond, the Internet connection is considered to be down. Use this option if you have Check Point VPN gateways, and you want loss of connectivity to these gateways to trigger ISP failover to an Internet connection from which these gateways are reachable.

Setting Up a Dialup Modem 86 Check Point Safe@Office User Guide In this field… Do this… 1, 2, 3 If you chose the Ping Addresses connection probing method, type the IP addresses or DNS names of the desired servers. If you chose the Probe VPN Gateway (RDP) connection probing method, type the IP addresses or DNS names of the desired VPN gateways. You can clear a field by clicking Clear. Setting Up a Dialup Modem You can use a dialup modem as a primary or secondary Internet connection method. This is useful in locations where broadband Internet access is unavailable. When used as a backup Internet connection, the modem can be automatically disconnected when not in use. For information on setting up a dialup backup connection, see Setting Up a Dialup Backup Connection on page 94. To set up a dialup modem 1. Connect a regular or ISDN dialup modem to your Safe@Office appliance's serial port. For information on locating the serial port, see Rear Panel. 2. Click Network in the main menu, and click the Ports tab.

Setting Up a Dialup Modem Chapter 4: Configuring the Internet Connection 87 The Ports page appears. 3. In the RS232 drop-down list, select Dialup. 4. Click Apply. 5. Next to the RS232 drop-down list, click Setup.

Setting Up a Dialup Modem 88 Check Point Safe@Office User Guide The Dialup page appears. 6. Complete the fields using the information in the table below. 7. Click Apply. 8. To check that that the values you entered are correct, click Test. The Dialup page displays a message indicating whether the test succeeded. 9. Configure a Dialup Internet connection using the information in Using Internet Setup on page 65. Table 11: Dialup Fields In this field… Do this… Modem Type Select the modem type. If you selected Custom, the Installation String field is enabled. Otherwise, it is filled in with the correct installation string for the modem type. Initialization String Type the installation string for the custom modem type. If you selected a standard modem type, this field is read-only.

Viewing Internet Connection Information Chapter 4: Configuring the Internet Connection 89 In this field… Do this… Dial Mode Select the dial mode the modem uses. Port Speed Select the modem's port speed (in bits per second). Viewing Internet Connection Information You can view information on your Internet connection(s) in terms of status, duration, and activity. To view Internet connection information 1. Click Network in the main menu, and click the Internet tab. The Internet page appears. For an explanation of the fields on this page, see the table below. 2. To refresh the information on this page, click Refresh.

Enabling/Disabling the Internet Connection 90 Check Point Safe@Office User Guide Table 12: Internet Page Fields Field Description Status Indicates the connection’s status. Duration Indicates the connection duration, if active. The duration is given in the format hh:mm:ss, where: hh=hours mm=minutes ss=seconds IP Address Your IP address. Enabled Indicates whether or not the connection is enabled. For further information, see Enabling/Disabling the Internet Connection on page 90 Received Packets The number of data packets received in the active connection. Sent Packets The number of data packets sent in the active connection. Enabling/Disabling the Internet Connection You can temporarily disable an Internet connection. This is useful if, for example, you are going on vacation and do not want to leave your computer connected to the Internet. If you have two Internet connections, you can force the Safe@Office appliance to use a particular connection, by disabling the other connection. The Internet connection’s Enabled/Disabled status is persistent through Safe@Office appliance reboots.

Enabling/Disabling the Internet Connection Chapter 4: Configuring the Internet Connection 91 To enable/disable an Internet connection 1. Click Network in the main menu, and click the Internet tab. The Internet page appears. 2. Next to the Internet connection, do one of the following: • To enable the connection, click . The button changes to and the connection is enabled. • To disable the connection, click . The button changes to and the connection is disabled.

Using Quick Internet Connection/Disconnection 92 Check Point Safe@Office User Guide Using Quick Internet Connection/Disconnection By clicking the Connect or Disconnect button (depending on the connection status) on the Internet page, you can establish a quick Internet connection using the currently-selected connection type. In the same manner, you can terminate the active connection. The Internet connection retains its Connected/Not Connected status until the Safe@Office appliance is rebooted. The Safe@Office appliance then connects to the Internet if the connection is enabled. For information on enabling an Internet connection, see Enabling/Disabling the Internet Connection on page 90. Configuring a Backup Internet Connection You can configure both a primary and a secondary Internet connection. The secondary connection acts as a backup, so that if the primary connection fails, the Safe@Office appliance remains connected to the Internet. Note: You can configure different DNS servers for the primary and secondary connections. The Safe@Office appliance acts as a DNS relay and routes requests from computers within the network to the appropriate DNS server for the active Internet connection.

Configuring a Backup Internet Connection Chapter 4: Configuring the Internet Connection 93 Setting Up a LAN or Broadband Backup Connection Using the Safe@Office Appliance's WAN Port To set up a LAN or broadband backup Internet connection 1. Connect a hub or switch to the WAN port on your appliance's rear panel. 2. Connect your two modems or routers to the hub/switch. 3. Configure two Internet connections. For instructions, see Using Internet Setup on page 65. Important: The two connections can be of different types. However, they cannot both be LAN DHCP connections. Using the Safe@Office Appliance's DMZ/WAN2 Port To set up a LAN or broadband backup Internet connection 1. Connect a modem to the DMZ/WAN2 port on your appliance's rear panel. 2. Click Network in the main menu, and click the Ports tab. The Ports page appears. 3. In the DMZ/WAN2 drop-down list, select WAN2. 4. Click Apply. 5. Configure two Internet connections. For instructions, see Using Internet Setup on page 65.

Configuring a Backup Internet Connection 94 Check Point Safe@Office User Guide Setting Up a Dialup Backup Connection If desired, you can use a dialup modem as the secondary Internet connection method. The Safe@Office appliance automatically dials the modem if the primary Internet connection fails. To set up a dialup backup Internet connection 1. Setup a dialup modem. For instructions, see Setting Up a Dialup Modem on page 86. 2. Configure a LAN or broadband primary Internet connection. For instructions, see Using Internet Setup on page 65. 3. Configure a Dialup secondary Internet connection. For instructions, see Using Internet Setup on page 65.

Configuring Network Settings Chapter 5: Managing Your Network 95 Chapter 5 This chapter describes how to manage and configure your network connection and settings. This chapter includes the following topics: Configuring Network Settings....................................................................95 Configuring High Availability..................................................................121 Using Static Routes ..................................................................................141 Managing Ports.........................................................................................147 Configuring Network Settings Warning: These are advanced settings. Do not change them unless it is necessary and you are qualified to do so. Note: If you change the network settings to incorrect values and are unable to correct the error, you can reset the Safe@Office appliance to its default settings. See Resetting the Safe@Office appliance to Defaults on page 422. Managing Your Network

Configuring Network Settings 96 Check Point Safe@Office User Guide Configuring a DHCP Server By default, the Safe@Office appliance operates as a DHCP (Dynamic Host Configuration Protocol) server. This allows the Safe@Office appliance to automatically configure all the devices on your network with their network configuration details. Note: The DHCP server only serves computers that are configured to obtain an IP address automatically. If a computer is not configured to obtain an IP address automatically, it is recommended to assign it an IP address outside of the DHCP address range. If you do assign it an IP address within the DHCP address range, the DHCP server will not assign this IP address to another computer. If you already have a DHCP server in your internal network, and you want to use it instead of the Safe@Office DHCP server, you must disable the Safe@Office DHCP server, since you cannot have two DHCP servers or relays on the same network segment. If you want to use a DHCP server on the Internet or via a VPN, instead of the Safe@Office DHCP server, you can configure DHCP relay. When in DHCP relay mode, the Safe@Office appliance relays information from the desired DHCP server to the devices on your network. Note: You can perform DHCP reservation using network objects. For information, see Using Network Objects on page 131.

Configuring Network Settings Chapter 5: Managing Your Network 97 Enabling/Disabling the Safe@Office DHCP Server You can enable and disable the Safe@Office DHCP Server for internal networks. Note: Enabling and disabling the DHCP Server is not available for the OfficeMode network. To enable/disable the Safe@Office DHCP server 1. Click Network in the main menu, and click the My Network tab. The My Network page appears. 2. In the desired network's row, click Edit.

Configuring Network Settings 98 Check Point Safe@Office User Guide The Edit Network Settings page appears. 3. From the DHCP Server list, select Enabled or Disabled. 4. Click Apply. A warning message appears. 5. Click OK. A success message appears 6. If your computer is configured to obtain its IP address automatically (using DHCP), and either the Safe@Office DHCP server or another DHCP server is enabled, restart your computer. If you enabled the DHCP server, your computer obtains an IP address in the DHCP address range.

Configuring Network Settings Chapter 5: Managing Your Network 99 Configuring the DHCP Address Range By default, the Safe@Office DHCP server automatically sets the DHCP address range. The DHCP address range is the range of IP addresses that the DHCP server can assign to network devices. IP addresses outside of the DHCP address range are reserved for statically addressed computers. If desired, you can set the Safe@Office DHCP range manually. Note: Setting the DHCP range manually is not available for the OfficeMode network. To configure the DHCP address range 1. Click Network in the main menu, and click the My Network tab. The My Network page appears. 2. In the desired network's row, click Edit. The Edit Network Settings page appears. 3. To set the DHCP range manually: a. Clear the Automatic DHCP range check box.

Configuring Network Settings 100 Check Point Safe@Office User Guide The DHCP IP range fields appear. b. In the DHCP IP range fields, type the desired DHCP range. 4. To allow the DHCP server to set the IP address range, select the Automatic DHCP range check box. 5. Click Apply. A warning message appears. 6. Click OK. A success message appears 7. If your computer is configured to obtain its IP address automatically (using DHCP), and either the Safe@Office DHCP server or another DHCP server is enabled, restart your computer. Your computer obtains an IP address in the new DHCP address range.

Configuring Network Settings Chapter 5: Managing Your Network 101 Configuring DHCP Relay You can configure DHCP relay for internal networks. Note: DHCP relay will not work if the appliance is located behind a NAT device. Note: Configuring DHCP options is not available for the OfficeMode network. To configure DHCP relay 1. Click Network in the main menu, and click the My Network tab. The My Network page appears. 2. In the desired network's row, click Edit. The Edit Network Settings page appears. 3. In the DHCP Server list, select Relay.

Configuring Network Settings 102 Check Point Safe@Office User Guide The Automatic DHCP range check box is disabled, and the Relay to IP field appears. 4. In the Relay to IP field, type the IP address of the desired DHCP server. 5. Click Apply. A warning message appears. 6. Click OK. A success message appears 7. If your computer is configured to obtain its IP address automatically (using DHCP), and either the Safe@Office DHCP server or another DHCP server is enabled, restart your computer. Your computer obtains an IP address in the DHCP address range.

Configuring Network Settings Chapter 5: Managing Your Network 103 Configuring DHCP Server Options If desired, you can configure the following custom DHCP options for an internal network: • Domain suffix • DNS servers • WINS servers • NTP servers • VoIP call managers • TFTP server and boot filename Note: Configuring DHCP options is not available for the DMZ or VLANs. To configure DHCP options 1. Click Network in the main menu, and click the My Network tab. The My Network page appears. 2. In the desired network's row, click Edit. The Edit Network Settings page appears. 3. In the DHCP area, click Options.

Configuring Network Settings 104 Check Point Safe@Office User Guide The DHCP Server Options page appears. 4. Complete the fields using the relevant information in the table below.

Configuring Network Settings Chapter 5: Managing Your Network 105 New fields appear, depending on the check boxes you selected. 5. Click Apply. 6. If your computer is configured to obtain its IP address automatically (using DHCP), restart your computer. Your computer obtains an IP address in the DHCP address range. Table 13: DHCP Server Options Fields In this field… Do this… Domain Name Type a default domain suffix that should be passed to DHCP clients. The DHCP client will automatically append the domain suffix for the resolving of non-fully qualified names. For example, if the domain suffix is set to "mydomain.com", and the client tries to resolve the name “mail”, the suffix will be automatically appended to the name, resulting in “mail.mydomain.com”.

Configuring Network Settings 106 Check Point Safe@Office User Guide In this field… Do this… Name Servers Automatically assign DNS server (recommended) Clear this option if you do not want the gateway to act as a DNS relay server and pass its own IP address to DHCP clients. Normally, it is recommended to leave this option selected. The DNS Server 1 and DNS Server 2 fields appear. DNS Server 1, 2 Type the IP addresses of the Primary and Secondary DNS servers to pass to DHCP clients instead of the gateway. Automatically assign WINS server Clear this option if you do not want DHCP clients to be assigned the same WINS servers as specified by the Internet connection configuration (in the Internet Setup page). The WINS Server 1 and WINS Server 2 fields appear. WINS Server 1, 2 Type the IP addresses of the Primary and Secondary WINS servers to use instead of the gateway. Other Services These fields are not available for the OfficeMode network. Time Server 1, 2 To use Network Time Protocol (NTP) servers to synchronize the time on the DHCP clients, type the IP address of the Primary and Secondary NTP servers. Call Manager 1, 2 To assign Voice over Internet Protocol (VoIP) call managers to the DHCP clients, type the IP address of the Primary and Secondary VoIP servers.

Configuring Network Settings Chapter 5: Managing Your Network 107 In this field… Do this… TFTP Server Trivial File Transfer Protocol (TFTP) enables booting diskless computers over the network. To assign a TFTP server to the DHCP clients, type the IP address of the TFTP server. TFTP Boot File Type the boot file to use for booting DHCP clients via TFTP. Changing IP Addresses If desired, you can change your Safe@Office appliance’s internal IP address, or the entire range of IP addresses in your internal network. You may want to perform these tasks if, for example, you are adding the Safe@Office appliance to a large existing network and don't want to change that network’s IP address range, or if you are using a DHCP server other than the Safe@Office appliance, that assigns addresses within a different range. To change IP addresses 1. Click Network in the main menu, and click the My Network tab. The My Network page appears. 2. In the LAN network's row, click Edit. The Edit Network Settings page appears. 3. To change the Safe@Office appliance’s internal IP address, enter the new IP address in the IP Address field. 4. To change the internal network range, enter a new value in the Subnet Mask field.

Configuring Network Settings 108 Check Point Safe@Office User Guide Note: The internal network range is defined both by the Safe@Office appliance’s internal IP address and by the subnet mask. For example, if the Safe@Office appliance’s internal IP address is 192.168.100.7, and you set the subnet mask to 255.255.255.0, the network’s IP address range will be 192.168.100.1 – 192.168.100.254. The default internal network range is 192.168.10.*. 5. Click Apply. A warning message appears. 6. Click OK. • The Safe@Office appliance's internal IP address and/or the internal network range are changed. • A success message appears. 7. Do one of the following: • If your computer is configured to obtain its IP address automatically (using DHCP), and the Safe@Office DHCP server is enabled, restart your computer. Your computer obtains an IP address in the new range. • Otherwise, manually reconfigure your computer to use the new address range using the TCP/IP settings. For information on configuring TCP/IP, see TCP/IP Settings on page 26, on page 22.

Configuring Network Settings Chapter 5: Managing Your Network 109 Enabling/Disabling Hide NAT Hide Network Address Translation (Hide NAT) enables you to share a single public Internet IP address among several computers, by “hiding” the private IP addresses of the internal computers behind the Safe@Office appliance’s single Internet IP address. Note: If Hide NAT is disabled, you must obtain a range of Internet IP addresses from your ISP. Hide NAT is enabled by default. Note: Static NAT and Hide NAT can be used together. To enable/disable Hide NAT 1. Click Network in the main menu, and click the My Network tab. The My Network page appears. 2. In the desired network's row, click Edit. The Edit Network Settings page appears. 3. From the Hide NAT list, select Enabled or Disabled. 4. Click Apply. A warning message appears. 5. Click OK. • If you chose to disable Hide NAT, it is disabled. • If you chose to enable Hide NAT, it is enabled.

Configuring Network Settings 110 Check Point Safe@Office User Guide Configuring a DMZ Network In addition to the LAN network, you can define a second internal network called a DMZ (demilitarized zone) network. For information on default security policy rules controlling traffic to and from the DMZ, see Default Security Policy on page 205. To configure a DMZ network 1. Connect the DMZ computer to the DMZ port. If you have more than one computer in the DMZ network, connect a hub or switch to the DMZ port, and connect the DMZ computers to the hub. 2. Click Network in the main menu, and click the Ports tab. The Ports page appears.

Configuring Network Settings Chapter 5: Managing Your Network 111 3. In the DMZ drop-down list, select DMZ. 4. Click Apply. 5. Click Network in the main menu, and click the My Network tab. The My Network page appears. 6. In the DMZ network's row, click Edit. The Edit Network Settings page appears. 7. In the Mode drop-down list, select Enabled. The fields are enabled. 8. If desired, enable or disable Hide NAT. See Enabling/Disabling Hide NAT on page 109. 9. If desired, configure a DHCP server. See Configuring a DHCP Server on page 96. 10. In the IP Address field, type the IP address of the DMZ network's default gateway. Note: The DMZ network must not overlap other networks. 11. In the Subnet Mask text box, type the DMZ’s internal network range. 12. Click Apply. A warning message appears. 13. Click OK. A success message appears.

Configuring Network Settings 112 Check Point Safe@Office User Guide Configuring the OfficeMode Network By default, VPN Clients connect to the VPN Server using an Internet IP address locally assigned by an ISP. This may lead to the following problems: • VPN Clients on the same network will be unable to communicate with each other via the Safe@Office Internal VPN Server. This is because their IP addresses are on the same subnet, and they therefore attempt to communicate directly over the local network, instead of through the secure VPN link. • Some networking protocols or resources may require the client’s IP address to be an internal one. OfficeMode solves these problems by enabling the Safe@Office DHCP Server to automatically assign a unique local IP address to the VPN client, when the client connects and authenticates. The IP addresses are allocated from a pool called the OfficeMode network. Note: OfficeMode requires Check Point SecureClient to be installed on the VPN clients. It is not supported by Check Point SecuRemote. When OfficeMode is not supported by the VPN client, traditional mode will be selected used instead. To configure the OfficeMode network 1. Click Network in the main menu, and click the My Network tab. The My Network page appears. 2. In the OfficeMode network's row, click Edit. The Edit Network Settings page appears. 3. In the Mode drop-down list, select Enabled. The fields are enabled.

Configuring Network Settings Chapter 5: Managing Your Network 113 4. In the IP Address field, type the IP address to use as the OfficeMode network's default gateway. Note: The OfficeMode network must not overlap other networks. 5. In the Subnet Mask text box, type the OfficeMode internal network range. 6. If desired, enable or disable Hide NAT. See Enabling/Disabling Hide NAT on page 109. 7. If desired, configure DHCP options. See Configuring DHCP Server Options on page 103. 8. Click Apply. A warning message appears. 9. Click OK. A success message appears. Configuring VLANs Your Safe@Office appliance allows you partition your network into several virtual LAN networks (VLANs). A VLAN is a logical network behind the Safe@Office appliance. Computers in the same VLAN behave as if they were on the same physical network: traffic flows freely between them, without passing through a firewall. In contrast, traffic between a VLAN and other networks passes through the firewall and is subject to the security policy. By default, traffic from a VLAN to any other internal network (including other VLANs) is blocked. In this way, defining VLANs can increase security and reduce network congestion. For example, you can assign each division within your organization to a different VLAN, regardless of their physical location. The members of a division will be able to communicate with each other and share resources, and only members who need to communicate with other divisions will be allowed to do so. Furthermore,

Configuring Network Settings 114 Check Point Safe@Office User Guide you can easily transfer a member of one division to another division without rewiring your network, by simply reassigning them to the desired VLAN. The Safe@Office appliance supports the following VLAN types: • Tag-based In tag-based VLAN you use one of the gateway’s ports as a 802.1Q VLAN trunk, connecting the appliance to a VLAN-aware switch. Each VLAN behind the trunk is assigned an identifying number called a “VLAN ID”, also referred to as a "VLAN tag". All outgoing traffic from a tag-based VLAN contains the VLAN's tag in the packet headers. Incoming traffic to the VLAN must contain the VLAN's tag as well, or the packets are dropped. Tagging ensures that traffic is directed to the correct VLAN. Figure 10: Tag-based VLAN

Configuring Network Settings Chapter 5: Managing Your Network 115 • Port-based Port-based VLAN allows assigning the appliance's LAN ports to VLANs, effectively transforming the appliance's four-port switch into up to four firewall-isolated security zones. You can assign multiple ports to the same VLAN, or each port to a separate VLAN. Figure 11: Port-based VLAN Port-based VLAN does not require an external VLAN-capable switch, and is therefore simpler to use than tag-based VLAN. However, port-based VLAN is limited, because the appliance's internal switch has only four ports. You can define up to ten VLAN networks (port-based and tag-based combined). For information on the default security policy for VLANs, see Default Security Policy on page 205.

Configuring Network Settings 116 Check Point Safe@Office User Guide Adding and Editing Port-Based VLANs To add or edit a port-based VLAN 1. Click Network in the main menu, and click the My Network tab. The My Network page appears. 2. Do one of the following: • To add a VLAN site, click Add VLAN. • To edit a VLAN site, click Edit in the desired VLAN’s row. The Edit Network Settings page for VLAN networks appears. 3. In the Network Name field, type a name for the VLAN. 4. In the Type drop-down list, select Port Based VLAN. The VLAN Tag field disappears.

Configuring Network Settings Chapter 5: Managing Your Network 117 5. In the IP Address field, type the IP address of the VLAN network's default gateway. Note: The VLAN network must not overlap other networks. 6. In the Subnet Mask field, type the VLAN's internal network range. 7. If desired, enable or disable Hide NAT. See Enabling/Disabling Hide NAT on page 109. 8. If desired, configure a DHCP server. See Configuring a DHCP Server on page 96. 9. Click Apply. A warning message appears. 10. Click OK. A success message appears. 11. Click Network in the main menu, and click the Ports tab. The Ports page appears. 12. In the drop-down list next to the LAN port you want to assign, select the VLAN network's name. You can assign more than one port to the VLAN. 13. Click Apply.

Configuring Network Settings 118 Check Point Safe@Office User Guide Adding and Editing Tag-Based VLANs To add or edit a tag-based VLAN 1. Click Network in the main menu, and click the My Network tab. The My Network page appears. 2. Do one of the following: • To add a VLAN site, click Add VLAN. • To edit a VLAN site, click Edit in the desired VLAN’s row. The Edit Network Settings page for VLAN networks appears. 3. In the Network Name field, type a name for the VLAN. 4. In the Type drop-down list, select Tag Based VLAN. The VLAN Tag field appears. 5. In the VLAN Tag field, type a tag for the VLAN. This must be an integer between 1 and 4095. 6. In the IP Address field, type the IP address of the VLAN network's default gateway. Note: The VLAN network must not overlap other networks. 7. In the Subnet Mask field, type the VLAN's internal network range. 8. If desired, enable or disable Hide NAT. See Enabling/Disabling Hide NAT on page 109. 9. If desired, configure a DHCP server. See Configuring a DHCP Server on page 96.

Configuring Network Settings Chapter 5: Managing Your Network 119 10. Click Apply. A warning message appears. 11. Click OK. A success message appears. 12. Click Network in the main menu, and click the Ports tab. The Ports page appears. 13. In the DMZ/WAN2 drop-down list, select VLAN Trunk. 14. Click Apply. The DMZ/WAN2 port now operates as a VLAN Trunk port. In this mode, it will not accept untagged packets. 15. Configure a VLAN trunk (802.1Q) port on the VLAN-aware switch, according to the vendor instructions. Define the same VLAN IDs on the switch. 16. Connect the Safe@Office appliance's DMZ/WAN2 port to the VLAN-aware switch's VLAN trunk port.

Configuring Network Settings 120 Check Point Safe@Office User Guide Deleting VLANs To delete a VLAN 1. If the VLAN is port-based, do the following: a. Click Network in the main menu, and click the Ports tab. The Ports page appears. b. Remove all port assignments to the VLAN, by selecting other networks in the drop-down lists. c. Click Apply. 2. Click Network in the main menu, and click the My Network tab. The My Network page appears. 3. In the desired VLAN’s row, click the Erase icon. A confirmation message appears. 4. Click OK. The VLAN is deleted.

Configuring High Availability Chapter 5: Managing Your Network 121 Configuring High Availability You can create a High Availability (HA) cluster consisting of two or more Safe@Office appliances. For example, you can install two Safe@Office appliances on your network, one acting as the “Master”, the default gateway through which all network traffic is routed, and one acting as the “Backup”. If the Master fails, the Backup automatically and transparently takes over all the roles of the Master. This ensures that your network is consistently protected by a Safe@Office appliance and connected to the Internet. The gateways in a HA cluster each have a separate IP address within the local network. In addition, the gateways share a single virtual IP address, which is the default gateway address for the local network. Control of the virtual IP address is passed as follows: 1. Each gateway is assigned a priority, which determines the gateway's role: the gateway with the highest priority is the Active Gateway and uses the virtual IP address, and the rest of the gateways are Passive Gateways. 2. The Active Gateway sends periodic signals, or “heartbeats”, to the network via a synchronization interface. The synchronization interface can be any internal network existing on both gateways except the WLAN. 3. If the heartbeat from the Active Gateway stops (indicating that the Active gateway has failed), the gateway with the highest priority becomes the new Active Gateway and takes over the virtual IP address. 4. When a gateway that was offline comes back online, or a gateway's priority changes, the gateway sends a heartbeat notifying the other gateways in the cluster. If the gateway's priority is now the highest, it becomes the Active Gateway. The Safe@Office appliance supports Internet connection tracking, which means that each appliance tracks its Internet connection's status and reduces its own

Configuring High Availability 122 Check Point Safe@Office User Guide priority by a user-specified amount, if its Internet connection goes down. If the Active Gateway's priority drops below another gateway's priority, then the other gateway becomes the Active Gateway. Note: You can force a fail-over to a passive Safe@Office appliance. You may want to do this in order to verify that HA is working properly, or if the active Safe@Office appliance needs repairs. To force a fail-over, switch off the primary box or disconnect it from the LAN network. The Safe@Office appliance supports configuring multiple HA clusters on the same network segment. To this end, each cluster must be assigned a unique ID number. When HA is configured, you can specify that only the Active Gateway in the cluster should connect to the Internet. This is called WAN HA, and it is useful in the following situations: • Your Internet subscription cost is based is on connection time, and therefore having the Passive appliance needlessly connected to the Internet costs you money. • You want multiple appliances to share the same static IP address without creating an IP address conflict. WAN HA avoids an IP address change, and thereby ensures virtually uninterrupted access from the Internet to internal servers at your network. Before configuring HA, the following requirements must be met:

Configuring High Availability Chapter 5: Managing Your Network 123 • You must have at least two identical Safe@Office appliances. • The appliances must have identical firmware versions and firewall rules. • The appliances' internal networks must be the same. • The appliances must have different real internal IP addresses, but share the same virtual IP address. • The appliances' synchronization interface ports must be connected either directly, or via a hub or a switch. For example, if the DMZ is the synchronization interface, then the DMZ/WAN2 ports on the appliances must be connected to each other. The synchronization interface need not be dedicated for synchronization only. It may be shared with an active internal network. You can configure HA for any internal network, except the OfficeMode network. Note: You can enable the DHCP server in all Safe@Office appliances. A Passive Gateway’s DHCP server will start answering DHCP requests only if the Active Gateway fails. Note: If you configure HA for the WLAN network: • A passive appliance's wireless transmitter will be disabled until the gateway becomes active. • The two WLAN networks can share the same SSID and wireless frequency. • The WLAN interface cannot serve as the synchronization interface.

Configuring High Availability 124 Check Point Safe@Office User Guide Configuring High Availability on a Gateway The following procedure explains how to configure HA on a single gateway. You must perform this procedure on each Safe@Office appliance that you want to include in the HA cluster. To configure HA on a Safe@Office appliance 1. Set the appliance’s internal IP addresses and network range. Each appliance must have a different internal IP address. See Changing IP Addresses on page 107. 2. Click Setup in the main menu, and click the High Availability tab. The High Availability page appears. 3. Select the Gateway High Availability check box.

Configuring High Availability Chapter 5: Managing Your Network 125 The fields are enabled. 4. Next to each network for which you want to enable HA, select the HA check box. 5. In the Virtual IP field, type the default gateway IP address. This can be any unused IP address in the network, and must be the same for all gateways. 6. Click the Synchronization radio button next to the network you want to use as the synchronization interface. You can choose any network listed except the WLAN.

Configuring High Availability 126 Check Point Safe@Office User Guide Note: The synchronization interface must be the same for all gateways, and must always be connected and enabled on all gateways. Otherwise, multiple appliances may become active, causing unpredictable problems. 7. Complete the fields using the information the table below. 8. Click Apply. A success message appears. 9. If desired, configure WAN HA for both the primary and secondary Internet connection. This setting should be the same for all gateways. For further information, see Using Internet Setup on page 65. Table 14: High Availability Page Fields In this field… Do this… Priority My Priority Type the gateway's priority. This must be an integer between 1 and 255. Interface Tracking Internet - Primary Type the amount to reduce the gateway's priority if the primary Internet connection goes down. This must be an integer between 0 and 255.

Configuring High Availability Chapter 5: Managing Your Network 127 In this field… Do this… Internet - Secondary Type the amount to reduce the gateway's priority if the secondary Internet connection goes down. This must be an integer between 0 and 255. Note: This value is only relevant if you configured a backup connection. For information on configuring a backup connection, see Configuring a Backup Internet Connection on page 92. LAN1/2/3/4 Type the amount to reduce the gateway's priority if the LAN port's Ethernet link is lost. DMZ Type the amount to reduce the gateway's priority if the DMZ / WAN2 port's Ethernet link is lost. Advanced Group ID If multiple HA clusters exist on the same network segment, type the ID number of the cluster to which the gateway should belong. This must be an integer between 1 and 255. The default value is 55. If only one HA cluster exists, there is no need to change this value.

Configuring High Availability 128 Check Point Safe@Office User Guide Sample Implementation on Two Gateways The following procedure illustrates how to configure HA for the following two Safe@Office gateways, Gateway A and Gateway B: Table 15: Gateway Details Gateway A Gateway B Internal Networks LAN, DMZ LAN, DMZ Internet Connections Primary and secondary Primary only LAN Network IP Address 192.169.100.1 192.169.100.2 LAN Network Subnet Mask 255.255.255.0 255.255.255.0 DMZ Network IP Address 192.169.101.1 192.169.101.2 DMZ Network Subnet Mask 255.255.255.0 255.255.255.0 The gateways have two internal networks in common, LAN and DMZ. This means that you can configure HA for the LAN network, the DMZ network, or both. You can use either of the networks as the synchronization interface. The procedure below shows how to configure HA for both the LAN and DMZ networks. The synchronization interface is the DMZ network, the LAN virtual IP address is 192.168.100.3, and the DMZ virtual IP address is 192.168.101.3. Gateway A is the Active Gateway. To configure HA for Gateway A and Gateway B 1. Connect the LAN port of Gateways A and B to hub 1.

Configuring High Availability Chapter 5: Managing Your Network 129 2. Connect the DMZ port of Gateways A and B to hub 2. 3. Connect the LAN network computers of Gateways A and B to hub 1. 4. Connect the DMZ network computers of Gateways A and B to hub 2. 5. Do the following on Gateway A: a. Set the gateway's internal IP addresses and network range to the values specified in the table above. See Changing IP Addresses on page 107. b. Click Setup in the main menu, and click the High Availability tab. The High Availability page appears. c. Select the Gateway High Availability check box. The Gateway High Availability area is enabled. The LAN and DMZ networks are listed. d. Next to LAN, select the HA check box. e. In the LAN network's Virtual IP field, type the default gateway IP address 192.168.100.3. f. Next to DMZ, select the HA check box. g. In the DMZ network's Virtual IP field, type the default gateway IP address 192.168.101.3. h. Click the Synchronization radio button next to DMZ. i. In the My Priority field, type "100". The high priority means that Gateway A will be the Active Gateway. j. In the Internet - Primary field, type "20". Gateway A will reduce its priority by 20, if its primary Internet connection goes down. k. In the Internet - Secondary field, type "30".

Configuring High Availability 130 Check Point Safe@Office User Guide Gateway A will reduce its priority by 30, if its secondary Internet connection goes down. l. Click Apply. A success message appears. 6. Do the following on Gateway B: a. Set the gateway's internal IP addresses and network range to the values specified in the table above. See Changing IP Addresses on page 107. b. Click Setup in the main menu, and click the High Availability tab. The High Availability page appears. c. Select the Gateway High Availability check box. The Gateway High Availability area is enabled. The LAN and DMZ networks are listed. d. Next to LAN, select the HA check box. e. In the LAN network's Virtual IP field, type the default gateway IP address 192.168.100.3. f. Next to DMZ, select the HA check box. g. In the DMZ network's Virtual IP field, type the default gateway IP address 192.168.101.3. h. Click the Synchronization radio button next to DMZ. i. In the My Priority field, type "60". The low priority means that Gateway B will be the Passive Gateway. j. In the Internet - Primary field, type "20". Gateway B will reduce its priority by 20, if its Internet connection goes down. k. Click Apply. A success message appears.

Configuring High Availability Chapter 5: Managing Your Network 131 Gateway A's priority is 100, and Gateway B's priority is 60. So long as one of Gateway A's Internet connections is up, Gateway A is the Active Gateway, because its priority is higher than that of Gateway B. If both of Gateway A's Internet connections are down, it deducts from its priority 20 (for the primary connection) and 30 (for the secondary connection), reducing its priority to 50. In this case, Gateway B's priority is the higher priority, and it becomes the Active Gateway. You can add individual computers or networks as network objects. This enables you to configure various settings for the computer or network represented by the network object. You can configure the following settings for a network object: • Static NAT (or One-to-One NAT) Static NAT allows the mapping of Internet IP addresses or address ranges to hosts inside the internal network. This is useful if you want a computer in your private network to have its own Internet IP address. For example, if you have both a mail server and a Web server in your network, you can map each one to a separate Internet IP address. Static NAT rules do not imply any security rules. To allow incoming traffic to a host for which you defined Static NAT, you must create an Allow rule. When specifying firewall rules for such hosts, use the host’s internal IP address, and not the Internet IP address to which the internal IP address is mapped. For further information, see Using Rules on page 211. Note: Static NAT and Hide NAT can be used together.

Configuring High Availability 132 Check Point Safe@Office User Guide Note: The Safe@Office appliance supports Proxy ARP (Address Resolution Protocol). When an external source attempts to communicate with such a computer, the Safe@Office appliance automatically replies to ARP queries with its own MAC address, thereby enabling communication. As a result, the Static NAT Internet IP addresses appear to external sources to be real computers connected to the WAN interface. • Assign the network object's IP address to a MAC address Normally, the Safe@Office DHCP server consistently assigns the same IP address to a specific computer. However, if the Safe@Office DHCP server runs out of IP addresses and the computer is down, then the DHCP server may reassign the IP address to a different computer. If you want to guarantee that a particular computer's IP address remains constant, you can reserve the IP address for use by the computer's MAC address only. This is called DHCP reservation, and it is useful if you are hosting a public Internet server on your network. • Secure HotSpot enforcement In Safe@Office 500 with Power Pack, you can specify whether or not to exclude the network object from HotSpot enforcement. Excluded network objects will be able to access the network without viewing the My HotSpot page. For further information on Secure HotSpot, see Configuring Secure HotSpot on page 258. Adding and Editing Network Objects You can add or edit network objects via: • The Network Objects page This page enables you to add both individual computers and networks. • The Active Computers page This page enables you to add only individual computers as network objects. The computer's details are filled in automatically in the wizard.

Configuring High Availability Chapter 5: Managing Your Network 133 To add or edit a network object via the Network Objects page 7. Click Network in the main menu, and click the Network Objects tab. The Network Objects page appears with a list of network objects. 8. Do one of the following: • To add a network object, click New. • To edit an existing network object, click Edit next to the desired computer in the list.

Configuring High Availability 134 Check Point Safe@Office User Guide The Safe@Office Network Object Wizard opens, with the Step 1: Network Object Type dialog box displayed. 9. Do one of the following: • To specify that the network object should represent a single computer or device, click Single Computer. • To specify that the network object should represent a network, click Network. 10. Click Next.

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