Sole E25 2010 User Manual ELLIPTICAL MANUF THRU MAY Manuals And Guides 1008145L

User Manual: Sole E25-2010 E25-2010 SOLE ELLIPTICAL-MANUF THRU MAY 2010 - Manuals and Guides View the owners manual for your SOLE ELLIPTICAL-MANUF THRU MAY 2010 #E252010. Home:Fitness Equipment Parts:Sole Parts:Sole ELLIPTICAL-MANUF THRU MAY 2010 Manual

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FmTNESS

0 WNER'S MA NUA L

PLEASE

CAREFULLY READ THIS ENTIRE MANUAL
OPERA TING YOUR NEW ELLIPTICAL!

BEFORE

Product Registration

.....................................................................................

Important

Safety Instructions

Important

Electrical

Important

Operation

...........................................................................

Information ........................................................................
Instructions

.......................................................................

E25 Assembly

Instructions ...............................................................................

E35 Assembly

Instructions ...............................................................................

Operation

of Your New Elliptical ........................................................................

Maintenance

.................................................................................................

Manufacturer's

Limited Warranty .......................................................................

ATTENTION-THIS
ONLYAND

ELLIPTICAL

IS WARRANTED

APPLICATION

IS INTENDED

FOR RESIDENTIAL

FOR THATAPPLICATION.

VOIDS THIS WARRANTY

USE

ANY OTHER

IN ITS ENTIRETY.

E25 / E35 Elliptical

LIE
FmTNES$

CONGRATULATIONS
ON YOUR
NEW ELLIPTICAL AND WELCOME
TO THE SOLE FAMILW
Thank

you for your purchase

has been manufactured
backed

experience

If you have any questions
Fitness

elliptical

SOLE

Please take a moment
number,

technical

(7653).
service

your support

in business.

manufacturers
available.

as possible

about your new product

in the world and is

SOLE will do all we can to

for many years to come.

or questions

about the warranty

If you have a technical
at 866-MYSOLE1

Your new elliptical

problem

contact

with your new

(697-6531)

at this time to record the name of the dealer, their telephone

and the date of purchase

appreciate

warranties

as pleasant

at 1-866-780-SOLE

contact

trainer from SOLE.

by one of the leading fitness

by one of the most comprehensive

make your ownership

SOLE

of this quality elliptical

below to make any future, needed

and we will always

Please complete

remember

and mail your registration

contact

easy. We

that you are the reason that we are
card today and enjoy your new

elliptical.
Yours in Health,
SOLE Fitness
Name of Dealer
Telephone
Purchase

RECORD

YOUR SERIAL

Number
Date

of Dealer

NUMBER

Please record the Serial Number of this fitness

product

in the space provided

below.

Serial Number

YOUR PURCHASE

The self-addressed
product registration card must be completed in full and returned to SOLE
or visit www.Soletreadmills.com
under the support tab to register online.

E25 / E35

2009 ver. B

E25 / E35 Elliptical

WARNING

- Read all instructions

before using this appliance.

These three warninqs paraqraphs are for E35 owners:
DANGER - To reduce the risk of electric shock disconnect
the electrical outlet prior to cleaning and/or service work.

your SOLE E35 elliptical

from

WARNING - To reduce the risk of burns, fire, electric shock, or injury to persons, install
the elliptical on a flat level surface with access to a nominal 110-volt, 15-amp grounded
outlet with only the E35 elliptical plugged into the circuit..
DO NOT USE AN EXTENSION
CORD UNLESS IT IS A 14AWG OR BETTER, WITH ONLY
ONE OUTLET ON THE END: DO NOT ATTEMPT TO DISABLE THE GROUNDED PLUG
BY USING IMPROPER ADAPTERS,
OR IN ANY WAY MODIFY THE CORD SET. A
serious shock or fire hazard may result along with computer malfunctions.
See
Grounding Instructions,
page 4.
•

•
•
•
•
•
•
•
•
•
•

Do not operate elliptical on deeply padded, plush or shag carpet. Damage to both
the carpet and elliptical may result.
Keep children away from the elliptical. There are obvious pinch points, moving parts
and other caution areas that can cause harm.
Keep hands away from all moving parts.
Never operate the elliptical if it has a damaged cord or plug. If the elliptical is not working
properly, call your dealer.
Keep the cord away from heated surfaces.
Do not operate where aerosol spray products are being used or where oxygen is
being administered. Sparks from the motor could ignite a highly gaseous environment
Never drop or insert any object into any openings.
Do not use outdoors.
To disconnect, turn all controls to the off position, then remove the plug from the outlet.
Do not attempt to use your elliptical for any purpose other than for the purpose it is
intended.
The hand pulse sensors are not medical devices. Various factors, including the user's
movement, may affect the accuracy of heart rate readings. The pulse sensors are
intended only as exercise aids in determining heart rate trends in general.
Wear proper shoes. High heels, dress shoes, sandals or bare feet are not suitable
for use on your elliptical. Quality athletic shoes are recommended
to avoid leg fatigue.
SAVE THESE INSTRUCTIONS

- THINK SAFETY!

E25 / E35 Elliptical

WARNING!
•
•

NEVER remove any cover without first disconnecting AC power supply.
If A.C. voltage varies by ten percent (10%) or more, the performance of your elliptical
may be affected. Such conditions
are not covered under your warranty.
If you suspect
the voltage is low, contact your local power company or a licensed electrician for proper
testing.
• NEVER expose this elliptical to rain or moisture. This product is NOT designed for use
outdoors, near a pool or spa, or in any other environment that may cause the machine to
get wet. The maximum operating temperature specification is 40 degrees C (104 F), and
humidity is 95% non-condensing
(no water drops forming on surfaces).

This product must be grounded.
If the E35's electrical system should malfunction or
breakdown grounding provides a path of least resistance for electric current, reducing the
risk of electric shock. This product is equipped with a cord having an equipment-grounding
plug. The plug must be plugged into an appropriate outlet that is properly installed and
grounded in accordance with all local codes and ordinances.
DANGER - Improper connection of the equipment-grounding
conductor can result in
a risk of electric shock, Check with a qualified electrician or serviceman if you are in
doubt as to whether the product is properly grounded. Do not modify the plug
provided with the product if it will not fit the outlet; have a proper outlet installed by a
qualified electrician,
This product is for use on a nominal 110-volt circuit, and has a grounding plug that looks like
the plug illustrated below. A temporary adapter that looks like the adapter illustrated below
may be used to connect this plug to a 2-pole receptacle as shown below if a properly
grounded outlet is not available. The temporary adapter should be used only until a properly
grounded outlet, (shown below) can be installed by a qualified electrician. The green colored
rigid ear-lug, or the like, extending from the adapter, must be connected to a permanent
ground such as a properly grounded outlet box cover. Whenever the adapter is used, it must
be held in place by a metal screw.
Adapter

Grounded Outlet

Screw

Tab of
Grounding
Screw

/
Grounding Pin

Grounded Outlet Box

E25 / E35 Elliptical

•
•

•

NEVER operate

this elliptical

without

reading and completely

understanding

the results of

any operational change you request from the computer.
Understand that changes in resistance do not occur immediately. Set your desired level
on the computer console and release the adjustment key. The computer will obey the
command gradually.
NEVER use your elliptical during an electrical storm. Surges may occur in your household
power supply due to lightening strikes that could damage elliptical components.
Unplug
the elliptical during an electrical storm as a precaution.
Use caution while participating in other activities while using your elliptical such as
watching television, reading, etc. These distractions may cause you to lose balance
which may result in serious injury.

• Always
Do not
function
normal

hold on to a handrail or hand bar while making control changes.
use excessive pressure on console control keys. They are precision
with little finger pressure. If you feel the buttons are not functioning
pressure, contact your SOLE dealer.

set to properly
properly with

POWER

CONNECTOR

LOCATED

FRONT,

LEFT HAND SIDE OF UNIT.

[Transportation]
The elliptical is equipped
the Elliptical is lifted.

with two transport

wheels which are engaged

when rear of

E25 / E35 Elliptical

#142.3/8"x

19 x 1.5T

#157.5/16"x

Flat Washer

(2pcs)

Flat Washer

#155.3/8"

x 2T

Split Washer

(1 pc)

20x 1.5T

#156.3/8"x

(4 pcs)

23 x 2T

Curved Washer

(2pcs)

#117. M5 xl0mm

#134.3/8"

Phillips

Nylon Nut (2 pcs)

Head Screw (4 pcs)

x 7T

ku 5/16" x 1.5T

Split Washer

#151.

(4pcs)

#108.5/16"

ku 5/16"

Star Washer

(4pcs)

x 2-1/4"

x 3/4"

Hex Head Bolt (2pcs)

#107.3/8"

Hex Head Bolt (4 pcs)

#101.3/8"

#106.3/8"

x 1-1/2"

Hex Head Bolt (2pcs)

x 2-1/4"

Hex Head Bolt (1pc)

E25 / E35 Elliptical

#145.5/16"

#153. ku 17mm

Flat Washer

Wave Washer (2 pcs)

#100.5/16"

#126.ku 3.5 x 12mm

Flat Washer

#126.

20 x 1.5T
(2 pcs)

ku3.5 x 12mm

Sheet Metal Screw (2pcs)

(2 pcs)

x 15mm

Hex Head Bolt (2 pcs)

Sheet Metal Screw (6 pcs)

#151.5/16"x

x 23 x 1.5T

#137.5/16"

x 7T

Nylon Nut (2 pcs)

#109.5/16"

x 1-1/4"

Hex Head Bolt (2 pcs)

#115. M5 x 15mm

#125. M6 x 10mm

Phillips Head Screw (20 pcs)

Phillips

Head Screw (4 pcs)

E25 / E35 Elliptical

#161. Phillips Screw Driver

#162.12/14

mm Wrench

(1 pc)

#160. Short Screw Driver (1 pc)

(1 pc)

#159.

13/14mm

Wrench

(1pc)

E25 / E35 Elliptical

•

UNPACKING

THE UNIT

1. Using a razor knife (Box Cutter) cut the outside, bottom, edge of box along the dotted Line.
Lift Box over the unit and unpack.
2. Carefully remove all parts from carton and inspect for any damage or missing parts. If
damaged parts are found, or parts are missing, contact your dealer immediately.
3. Locate the hardware package. The hardware is separated into four steps. Remove the tools
first. Remove the hardware for each step as needed to avoid confusion. The numbers in the
instructions that are in parenthesis (#) are the item number from the assembly drawing for
reference.
STEP 1: Incline

Rail Assembly

and Console

Mast

1. Install the Incline Rail Assembly (2) into the U-channel bracket of the Main Frame (1).
Secure with the six bolts & associated hardware as follows: From the sides install
two 3/8"x1-1/2" Hex Head Bolts (107) with two 3/8"x19mm Flat Washers (142) and
two 3/8"x7T Nylon Nuts (134). From the top install four 5/16"x2-1/4" Hex Head Bolts
(108), four 5/16" Split Washers (158), four 5/16"x20 Flat Washers (157) and four Star
Washers (151), as shown in figure 1, and tighten with the 13/14 mm Wrench (159)
and 12/14 mm Wrench (162).
2. Locate the Console Mast (12) and Console Mast Cover (72) and slide the Cover
onto the Mast as far as it will go. Make sure the Console Mast Cover is facing the
correct way. At the top opening of the Main Frame of the elliptical is a computer cable
(47). Unravel and straighten out the cable and feed it into the bottom of the console
mast tube and out of the top opening. Install the Console Mast (12) into the receiving
bracket on the top of the Main Frame. Pull slightly on the computer cable at the top
of the mast while installing. This will ensure the cable does not get pinched and
shorted during console mast assembly.
3. Put one 3/8" x 2T Split Washer (155) onto the 3/8" x 2-1/4" Long Hex Head Bolt (101)
and install through the left side of the receiving bracket into the Console Mast (12).
Put the two 3/8" x 23 Curved Washers (156) onto the two 3/8" x 3/4" Short Hex
Head Bolts (106) and install through the front of the console mast. Using the
13/14m/m Wrench, tighten the three bolts, and the fourth bolt which is pre-installed,
firmly. These bolts should be tightened as much as you possibly can.
4. Plug all of the connectors into the back of the console; Computer Cable (47), two
Hand pulse Cables (52) and Resistance switch wires (55). Secure the Console (46)
on the console mounting plate with four M5xl0m/m
Phillips Head Screws (117).

E25 / E35 Elliptical

17
21

101 .... _.

108
/
142
158
1

58
57
1
154

E25 / E35 Elliptical

STEP 2: Handlebar

Assembly

1. Install the two 17m/m Wave Washers
axle.

(153) onto the Left and Right side of the Handle Bar

2. Slide the Left (10) and Right (11) Handle Bars onto the appropriate
handlebars
3.

have a small sticker on them indicating

Install two 5/16" Flat Washers

L (left) and R (right).

(145) onto the two 5/16" X 15mm Hex Head Bolts (100) and

install and tighten in the threaded
4.

side of the axle. The

holes in the ends of the axle.

Install the Front Handle Bar Covers (83 left, 85 right) and Rear Handle

Bar Covers (84 left,

86 right) over the Handle Bar axle connections

screws (126).

with the six 3.5x12m/m

10.

//
//'
/
i

/
/'
i

i i
i
l

1,00

i
/

I26

153

85
/

i45
100
126

/
i

// /
/ /

E25 I E35 Elliptical

STEP 3: Connecting
.

Arm Assembly

Untie the wire holding the Sleeve Spacer (25) in place on the rod-end bearings, located on the
ends of the Connecting Arms (8&9). Align the hole in the rod ends with the hole in the
brackets of the left and right Handle Bar (10&11). The rod end should be on the inside of the
Handle Bar bracket. Secure with a 5/16"x1-1/4" Hex Head bolt (109), 5/16" x 20mm Flat
Washer (151) and 5/16" Nylon Nut (137) by using 13/14 mm Wrench (159) and 12/14 mm
Wrench (162).

109
/'
//

159

160

161

162=

E25 / E35 Elliptical

STEP 4: Plastic Parts Assembly
1. Match up the Connecting Arm Covers (71 and 72) and install onto the Left and Right
Connecting Arms (8&9) and secure each side with two M5x15mm Phillips Head
Screws (115) and one 3.5x12mm Sheet Metal Screws (126) by using Short Phillips
Head Screw Driver (160).
2. Install Sliding Wheel Covers (82) on each side and secure with four M5x15mm
Phillips Head Screws (115).
3. Install the two Stabilizer Covers (93) and (94) on the middle stabilizer bar with
M5x15mm Phillips Head Screws (115).
4. Install the Front Stabilizer Cover (79) on the front stabilizer with two M5x15mm
Phillips Head Screws (115).
5. Install the two incline Cover brackets (27), with the hole for mounting the plastic
cover on the bent tab facing rearward, and secure them on the Incline Rail Assembly
with four M6xl0mm
Phillips Head Screws (125). Install the Rear Incline Bar Cover
(91) on the rail base with two M5 x 15m/m Screws (115).
6.

Install the Rear Stabilizer Cover (92) on the Rear Stabilizer with four M5x15mm
Phillips Head Screws (115).
7. This step to be performed after the elliptical power is plugged in. Run the incline to
position 8 and install the incline Rail Front Cover (89) up against the Middle Stabilizer
tube with two M5x15mm Phillips Head Screws (115).

E25 / E35 Elliptical

115
79
1

115126

|N 15

94
27
11,5
91
115115" l
rn
ol

o-1

92
115

#164.3/8"

x 19 x 1.5T

Flat Washer

(2pcs)

#170.5/16"

x 20x 1.5T

Flat Washer

#181.3/8"

(4 pcs)

x 23 x 2T

Curved Washer

(2pcs)

oO
#180.3/8"

x 2T

Spilt Washer

(1 pc)

#141. M5xl0m/m

#157.3/8"

x 7T

Phillips Head Screw (4 pcs)

Nylon Nut (2 pcs)

ku 5/16"x

Split Washer

1.5T

(4pcs)

#135.5/16"

#183.

ku5/16"

Star Washer

(4pcs)

x 2-1/4"

#132.3/8"

Hex Head Bolt (2pcs)

#133.3/8"

Hex Head Bolt (4 pcs)

x 3/4"

x 1-1/2"

Hex Head Bolt (2pcs)

#125.3/8"

x 2-1/4"

Hex Head Bolt (1pc)

E25 / E35 Elliptical

#175.25

m/m

Wave Washer

#165.3/8"
(2 pcs)

Flat Washer

#132.3/8"

#142. qJ3.5x12m/m

Flat Washer

20 x 1.5T
(2 pcs)

#142. qJ3.5x12m/m
Sheet Metal Screw (8pcs)

#159.5/16"

(2 pcs)

x 3/4"

Hex Head Bolt (2pcs)

Sheet Metal Screw (8 pcs)

#170.5/16"x

x 30 x 2.0T

x 7T

Nylon Nut (2 pcs)

#134.5/16"

Hex Head Bolt (2 pcs)

#139. M5 x 15m/m

#145.

Phillips

Head Screw (24pcs)

x 1-1/4"

M6 x 10m/m
Head Screw (4 pcs)

E25 / E35 Elliptical

#186.

#187.

Phillips Screw Driver (1 pc)

14 m/m Wrench

#185. Short Phillips Screw Driver

#184. 13 / 14m/m Wrench

(1 pc)

E25 / E35 Elliptical

•

UNPACKING

THE

UNIT

1. Using a razor knife (Box Cutter) cut the outside, bottom, edge of box along the dotted Line. Lift Box
over the unit and unpack.
2. Carefully remove all parts from carton and inspect for any damage or missing parts. If damaged parts
are found, or parts are missing, contact your dealer immediately.
3. Locate the hardware package. The hardware is separated into four steps. Remove the tools first.
Remove the hardware for each step as needed to avoid confusion. The numbers in the instructions
that are in parenthesis (#) are the item number from the assembly drawing, for reference.

STEP 1: Incline
.

Rail Assembly

and Console

Mast

Install the Incline Rail Assembly (2) into the U-channel bracket of the Main Frame (1).
Secure with the six bolts & associated hardware as follows: From the sides install two
3/8"x1-1/2" Hex Head Bolts (133)with
two 3/8"x19mm
Flat Washers (164) and two 3/8"x7T
Nylon Nuts (157). From the top install four 5/16"x2-1/4"
Hex Head Bolts (135), four 5/16"
Split Washers (182), four 5/16"x20 Flat Washers (170), and four 5/16" Star Washers (183),
as shown in figure 1, and tighten with the 13/14 mm Wrench (184) and 12/14mm Wrench
(187).

Connect the three Incline Motor Power lines by matching the Red, White and Black color
codes of the wires (48) and the 3-pin position Sensor Connector (49). Locate the Console
Mast (12) and Console Mast Cover (96) and slide the Cover onto the Mast as far as it will
go. Make sure the Console Mast Cover is facing the correct way. At the top opening of the
Main Frame of the elliptical is a Computer Cable (50). Unravel and straighten out the cable
and feed it into the bottom of the console mast tube and out of the top opening. Install the
Console Mast (12) into the receiving bracket on the top of the Main Frame (1). Pull slightly
on the computer cable at the top of the mast while installing. This will ensure the cable
does not get pinched and shorted during console mast assembly.

Put one 3/8" x 2T Split Washer (180) onto the 3/8" x 2-1/4" Long Hex Head Bolt (125) and
install through the left side of the receiving bracket into the Console Mast (12). Put the two
3/8" x 23 Curved Washers (181) onto the two 3/8" x 3/4" Short Hex Head Bolts (132) and
install through the front of the console mast. Using the 13/14m/m Wrench, tighten the
three bolts, and the fourth bolt, which is pre-installed, firmly. These bolts should be
tightened as much as you possibly can.

Plug all of the connectors into the back of the console; Computer Cable (50), two Hand
pulse Cables (57), Resistance switch wire (60) and Incline switch wire (61). Secure the
Console (45) on the console mounting plate with four M5xl0m/m
Phillips Head
Screws (144).

E25 / E35 Elliptical

144

I55

I
1

/
2

E25 / E35 Elliptical

STEP 2: Handlebar Assembly
1. Install the two 25m/m Wave Washers
axle.

(175) onto the Left and Right side of the Handle Bar

2. Slide the Left (10) and Right (11) Handle Bars onto the appropriate
handlebars
3.

have a small sticker on them indicating

Install two 3/8 X 30mm Flat Washers
and install, and tighten,

4. Connect

in the threaded

rubber grommets

L (left) and R (right).

(165) onto the two 3/8" X 3/4" Hex Head Bolts (132)
holes in the ends of the axle.

the two wires (Left-61 to 63 & Right-60

the excess wire, including

side of the axle. The

plastic connectors,

to 62) on the L&R sides together

back inside the console

mast. Place the

(75) over the wire and snap it into the hole in the console

Front Handle Bar Covers (105 left, 107 right) and Rear Handle
right) over the Handle Bar axle connections

and store

Bar Covers

mast. Install the
(106 left, 108

and secure with the eight 3.5xl0m/m

Sheet

Metal Screws (142).

I05
/

61
165

I75
6O

107
175
/

165

1 ....._ /
_

152

E25 / E35 Elliptical

STEP 3: Connecting
Arm Assembly
o Untie the wire holding the Sleeve Spacer (24) in place on the rod-end bearings, located on
the ends of the connecting arms (8&9). Align the hole in the rod ends with the hole in the
brackets of the left and right Handle Bar (10&11). The rod end should be on the inside of the
Handle Bar bracket. Secure both sides with a 5/16"x1-1/4" Hex Head Bolt (134),
5/16"x20mm
Flat Washer (170) and 5/16" Nylon Nut (159) by using 13/14 mm Wrench (184)
and 12/14 mm Wrench (187).

10
f
J'

59'
J 170

185

186

187

E25 / E35 Elliptical

STEP 4: Plastic Parts Assembly
1. Match up the outer Connecting Arm Covers (part # 109&110) with the pre-installed
inner connecting arm covers (P/N 111 & 112). Install the outer covers onto the Left
and Right Connecting Arms (8&9) and secure each side with one M5x15mm Phillips
Head Screw (139) and two 3.5x12mm Sheet Metal Screws (142) by using the Short
Phillips Head Screw Driver (185).
2. Install Sliding Wheel Covers (104) on each side and secure with four M5x15mm
Phillips Head Screws (139).
3. Install the two Stabilizer Covers (117 and 118) on the middle stabilizer bar with two
M5x15mm Phillips Head Screws (139).
4.

Install the Front Stabilizer Cover (103) on the front stabilizer with two M5x15mm
Phillips Head Screws (139).
5. Install the two incline Cover brackets (25), with the hole for mounting the plastic
cover on the bent tab facing rearward, and secure them on the Incline Rail Assembly
(2) with four M6xl0mm
Phillips Head Screws (145). Install the Rear incline bar cover
(115) on the rail base with two M5 x 15m/m Screws (139).
6. Install the Rear Stabilizer Cover (116) on the Rear Stabilizer with four M5x15mm
Phillips Head Screws (139).
7. This step to be performed after the elliptical power is plugged in. Run the incline to
position 8 and install the incline Rail front cover (113) up against the middle stabilizer
tube with four M5x15mm

Phillips Head Screws

(139).

E25 / E35 Elliptical

110
i

!09
10
_

42
i

159

110
15_'_

109

/
//

i05

"-. % i42

....

159

I
""

l,,a

115
9
I/159
14525
1i8
15,9
/

1i5

o,.1

159

- .....

....

159

142

Adjustable foot pedals, and correctly aligned orthopedic foot pads
Through research performed with a leading sports scientist and physical rehabilitation expert;
SOLE engineering has developed a breakthrough in pedal design. No other elliptical, at any
price, offers these unique features. The history of elliptical use over the past few years tells us
that many users suffer from numb toes while working out on elliptical trainers. Many other users
complain of ankle, Achilles tendon, knee and/or hip pain. While researching a solution to these
common problems SOLE engineers consulted Richard DeKok, P.T., M.T.C., of St. Bernard's
Industrial Rehabilitation Center in Jonesboro Arkansas. Together we identified the inherent
problem in elliptical designs and developed solutions to solve the problems. What we found is
that when you use an elliptical you tend to push outward during the power stroke and not just
straight back. This causes stress on the outer part of the foot and throws off the natural
alignment of the joints. The second problem we found is that many people tend to stay up on the
ball of their foot during the elliptical motion. Our solutions were simple but effective:
• The first solution was to add a 2-degree inward angle to the footpads. This might sound
simple but what it does is puts the users joints back into a neutral alignment. This eases
the over stressing of the ankles, knees and hips.
The second solution was to make the foot pedal adjustable to the user's style of
pedaling the elliptical. We achieved this by adding an adjustment that allows the angle of
the footpad to be changed. Because everybody is different, and there are as many
styles to pedal an elliptical as there are people, we found there is no one angle that fit
every user. Some users would be up on the balls of their feet, resulting in numb toes, so
we decided to let the user adjust the back of the foot pad upward to support the heel,
taking the pressure off of the nerves in the balls of the feet and the Achilles tendon. The
result was no more numb toes. Some users are uncomfortable at this angle so for them
we designed in three different adjustable angles so they could find one that feels best for
them.
•

There are three footpad angle settings available by pulling on the red quick release
handle under the rear of each footpad. The lowest setting will set the footpads at zero (0)
degrees, or flat, at the bottom of the elliptical stroke. The second position sets the footpad
to five (5) degrees and the top position sets the footpads to ten (10) degrees.

Ramp incline adjustment
Both the E25 & E35 Have an exciting new ramp incline feature that will further increase the
variety of your workouts. When the incline is at its lowest position you get a normal elliptical
workout. As the incline increases you will feel your knees rise higher with each step; which
means you are involving more muscle groups.
The E25 has a manual incline, while the E35 has a computer controlled power incline. The E25
incline operates by lifting the bar at the front area of the incline rails. The incline is a ratchet type
and will click into place as you raise it. There are 3 positions in total and at the top position, lifting
the incline one more click will allow it to go back to the bottom. The E35 power incline is
controlled by buttons on the console and swing arms and also automatically controlled during the
built-in workout programs.

E25 / E35 Elliptical

Getting familiar with the control panel
• E25 Console
Fan
)eaker

play
Display

view
Message
window

Progl
--an
power switch

Control

•

E35 Console
ig
Fan
3eaker

Display

,play
matrix

view

window

Program buttons _
:an
power switch

Control ke

E25 / E35 Elliptical

Power up
When power is connected to the Elliptical the console will automatically power up. The E35
model is connected directly to 115 VAC and there is a power switch located where the line cord
plugs into the unit on the left side near the front. The E25 does not have a power switch. If
there is no speed input to the console for 20 minutes the console will go to "Sleep". To turn the
console on when it is in sleep mode press any key. When the console is asleep the elliptical
draws a tiny amount of electric current; similar to a TV when it is turned off.
When it is first powered on the console will perform an internal self-test. During this time all the
lights will turn on. When the lights go off the dot matrix display will show a software version (i.e.:
VER 1.0) and the message window will display an odometer reading. The odometer reading
displays how many hours the elliptical has been used and how many virtual miles the elliptical
has gone. The time in hours will be to the left and the odometer in miles will be displayed to the
right.
The odometer will remain displayed for only a few seconds then the console will go to the start
up display. The dot matrix display will be scrolling through the different workout profiles and the
message window will be scrolling the start up message. You may now begin to use the
console.

Console
Quick

Operation

Start

This is the quickest way to start a workout. After the console powers up you just press the Start
key to begin, this will initiate the Quick Start mode. In Quick Start the Time will count up from
zero and the workload and incline (E35 only) may be adjusted manually by pressing the Up or
Down buttons. The dot matrix display will be showing a track with a blinking dot indicating your
progress as it travels around the track.

Basic information
The Message Window will initially be displaying the elapsed Time, Program name and
Distance (in miles). Each time the Display button - located left of the display - is pressed the
next set of information will appear. The next set of information displayed will be: Speed (in
mph), RPM (pedaling speed) and Watts (indication of work level. A reading of 100 watts means
you are doing enough work to light a 100 watt light bulb). The third set of information displayed
is: Calories,
Level (work level from 1-20) and Pulse (heart rate in beats per minute). Pressing
the Display key one more time will set the display the Incline level (E35 only) then scan mode
where the displayed information will change every 4 seconds.
The Elliptical has a built in heart rate monitoring
system. Simply grasping the hand pulse
sensors on the stationary handle bars or wearing the chest strap transmitter will start the heart
Icon blinking (this may take a few seconds). The Pulse Display Window will display your heart
rate in beats per minute. The chest strap is a more accurate and reliable method of heart rate
reading. The hand pulse sensors are subject to false readings depending on user physiology
and workout habits including how one grips the sensors or how sweaty their hands are.
The Stop/Reset
button actually has several functions. Pressing the Stop/Reset key once
during a program will Pause the program for 5 minutes. If you need to get a drink, answer
the phone or any of the many things that could interrupt your workout, this is a great feature. To
resume your workout during Pause just press the Start key. If the Stop/Reset button is pressed
twice during a workout the program will end and a Workout
Summary
is displayed.
26

E25 / E35 Elliptical

If the Stop/Reset key is held down for 3 seconds the console will perform a complete Reset.
During data entry for a program the Stop/Reset key performs a Previous
Screen function. This
allows you to go back one step in the programming
each time you press the Stop/Reset key.
There is an Audio Input Jack on the front of the console and built-in speakers. You may plug
any low-level audio source signal into this port. Audio sources include MP3, Ipod, portable
radio, CD player or even a TV or computer audio signal. There is also a headphone jack for
private listening.

Programming

the console

Each of the programs can be customized with your personal information and changed to suit
your needs. Some of the information asked for is necessary to ensure the readouts are correct.
You will be asked for your Age and Weight. Entering your Age is necessary during the Heart
Rate control program to ensure the correct settings are entered in the program; entering your
Weight aides in calculating a more correct Calorie reading. Although we cannot provide an
exact calorie count we do want to be as close as possible.
A message about Calories:
Calorie readings on every piece of exercise equipment, whether it
is in a gym or at home, are not accurate and tend to vary widely. They are meant only as a
guide to monitor your progress from workout to workout. The only way to measure your calorie
burn accurately is in a clinical setting connected to a host of machines. This is because every
person is different and burns calories at a different rate.

Entering a program and changing

Settings

Press each program key to scroll through the program selections. The profile for each program
will be displayed in the dot matrix window. The E35 model will show the incline profile also
when the Display key is pressed. Press the enter key to select a program and begin
customizing the settings. If you want to workout without entering new settings then just press
the Start key. This will bypass the programming
of data and take you directly to the start of your
workout. If you want to change the personal settings then just follow the instructions in the
message window. If you start a program without changing the settings, the default settings will
be used.
NOTE: Age and Weight default settings will change when you enter a new number. So the last
Age and Weight entered will be saved as the new default settings. If you enterAge and Weight
the first time you use the Elliptical you will not have to enter it every time you work out unless
eitherAge or Weight has changed or someone else enters a different Age and Weight.

Programming:
Manual program
The Manual program works as the name implies,
the workload yourself and not the computer.

manually.

This means that you control

1. Press the Manual program button then press the Enter key.
2. The message window will ask you to enter your Weight. You may adjust the weight
setting using the Up and Down keys, then press the Enter key to accept the new number
and proceed on to the next screen.
3. You are now asked to enter your Age. You may adjust the age setting using the Up and
Down keys then press enter to continue.
4. Next is the Time. You may adjust the Time and press enter to continue.
5. Now you are finished editing the settings and can begin your workout by pressing the
27

E25 / E35 Elliptical

Start key. You can also go back and modify your settings by pressing the Stop key to go
back one level of the programming
screen.
6. Once the program starts the elliptical will be set to level one. This is the easiest level and
it is a good idea to stay at level one for a while to warm up. If you want to increase the
work load at any time press the Up key; the Down key will decrease the workload.
7. During the Manual program you will be able to scroll through the data in the message
window by pressing the Display key.
8. When the program ends the message window will show a summary of your workout.
The summary will be displayed for a short time then the console will return to the
start-up display.

Preset Programs
The Elliptical has five different programs that have been designed for a variety of workouts.
These five programs have factory preset work level profiles for achieving different goals.

HILL
The Hill program simulates going up and down a hill. The resistance
increase and then decrease during the program.

in the pedals will steadily

Fat Burn
The Fat Burn program is designed, as the name implies, to maximize the burning of fat. There
are many schools of thought on the best way to burn fat but most experts agree that a lower
exertion level that stays at a steady workload is the best. The absolute best way to burn fat is to
keep your heart rate at around 60% to 70% of its maximum potential. This program does not
use heart rate but simulates a lower, steady exertion workout.

Cardio
The Cardio program is designed to increase your Cardio vascular function. This is exercise for
your heart and lungs. It will build up your heart muscle and increase blood flow and lung
capacity. This is achieved by incorporating
a higher level of exertion with slight fluctuations in
work.

Strength
The Strength
program is designed to increase muscular strength in your lower body. This
program will steadily increase in resistance to a high level and then keeps you there. This is
designed to strengthen and tone your legs and glutes.

Interval
The Interval program takes you through high levels of intensity followed by periods of low
intensity. This program increases your endurance by depleting your oxygen level followed by
periods of recovery to replenish oxygen. Your cardio vascular system gets programmed to use
oxygen more efficiently this way.

Programming Preset Programs:
1. Press the desired program button then press the enter key.
2. The message window will ask you to enter your Weight. You may adjust the weight setting,
using the Up and Down keys, then press the Enter key to accept the new number and
proceed on to the next screen.
3. You are now asked to enter your Age. You may adjust the age number using the Up and
Down keys then press enter to continue.
4. Next is Time. You may adjust the Time and press enter to continue.
5. Now you are asked to adjust the Max Level. This is the peak exertion level you will
experience during the program (at the top of the hill). Adjust the level and then press enter.
6. *For E35 only: You can now choose to turn off the incline profile for this program. If you
28

E25 / E35 Elliptical

8.
9.
10.

choose to turn off incline, you can still control the incline manually during your workout, but
the automated incline changes will be off. Press the enter key when you are finished
selecting.
Now you are finished editing the settings and can begin your workout by pressing the Start
key. You can also go back and modify your settings by pressing the Stop key to go back
one level, or screen.
If you want to increase or decrease the workload or incline (E35 only) at any time during
the program press the Up or Down keys.
During the program you will be able to scroll through the data in the message window by
pressing the Display key.
When the program ends the message window will show a summary of your workout. The
summary will be displayed for a short time then the console will return to the start-up
display.

Custom
The
your
1.
2.

User Defined Programs

customizable
User programs allow you to build and save your own workout. You can build
own custom program by following the instructions below.
Select the User program (U1 or U2) then press enter.
The message window will ask you to enter your Weight. You may enter your weight using
the Up and Down keys, then press the Enter key to accept the new number and proceed
on to the next screen.

3. You are now asked to enter your Age. You may adjust the age number using the Up and
Down keys, then press enter to continue.
4. Next is Time. You may adjust the Time and press enter to continue.
5. Now the first column will be blinking and you are asked to adjust the level for the first
segment of the workout. When you finish adjusting the first segment, or if you don't want to
change, then press enter to continue to the next segment.
6. The next segment will show the same level as the previously adjusted segment. Repeat
the same process as the last segment then press enter. Continue this process until all
twenty segments have been set.
7. E35 only: Now the first column will be blinking again and you are asked to adjust the
Incline level for the first segment of the workout. Follow the same procedure for building
the Incline profile as you did for the resistance profile.
8. The message window will then tell you to start to begin (and save the program) or enter to
modify the program. Pressing Stop will exit to the start up screen.
9. If you want to increase or decrease the workload at any time during the program press the
Up or Down key. This will only affect the workload for the present position in the profile.
When the profile changes to the next column it will return to the preset work level.
10. During the User 1 or User 2 program you will be able to scroll through the data in the
message window by pressing the Display key.
11. When the program ends the message window will show a summary of your workout. The
summary will be displayed for a short time then the console will return to the start-up
display.

E25 / E35 Elliptical

Heart Rate programs
Before we get started, a word about Heart Rate:
The old motto, "no pain, no gain", is a myth that has been overpowered by the benefits of
exercising comfortably. A great deal of this success has been promoted by the use of heart rate
monitors. With the proper use of a heart rate monitor, many people find that their usual choice of
exercise intensity was either too high or too low and exercise is much more enjoyable by
maintaining their heart rate in the desired benefit range.
To determine the benefit range in
which you wish to train, you must first
determine your Maximum Heart Rate.
This can be accomplished by using the
following formula: 220 minus your age.
This will give you the Maximum heart
rate (MHR) for someone of your age.
To determine the effective heart rate
range for specific goals you simply
calculate a percentage your MHR.
Your Heart rate training zone is 50% to
90% of your maximum heart rate. 60%
of your MHR is the zone that burns fat
while 80% is for strengthening the
cardio vascular system. This 60% to
80% is the zone to stay in for
maximum benefit.

TARGET HEART RATE
TRAINING CHART

m,,= =====,
m,_
Cardiovascular

Age of User

For someone who is 40 years old their
target heart rate zone is calculated:
220 - 40 = 180 (maximum heart rate)
180 x .6 = 108 beats per minute (60% of maximum)
180 X .8 = 144 beats per minute (80% of maximum)
So for a 40 year old the training zone would be 108 to 144 beats per minute.
If you enter your age during programming the console will perform this calculation automatically.
Entering your age is used for the Heart Rate control programs. After calculating your Maximum
Heart Rate you can decide upon which goal you would like to pursue.
The two most popular reasons for, or goals, of exercise are cardiovascular fitness (training for the
heart and lungs) and weight control. The black columns on the chart above represent the Maximum
Heart Rate for a person whose age is listed at the bottom of each column. The training heart rate,
for either cardiovascular fitness or weight loss, is represented by two different lines that cut
diagonally through the chart. A definition of the lines' goal is in the bottom left-hand corner of the
chart. If your goal is cardiovascular fitness or if it is weight loss, it can be achieved by training at
80% or 60%, respectively, of your Maximum Heart Rate on a schedule approved by your physician.
Consult your physician before participating in any exercise program.
With all SOLE Heart Rate Control elliptical machines you may use the heart rate monitor feature
without using the Heart Rate Control program. This function can be used during manual mode or
during any of the nine different programs. The Heart Rate Control program automatically controls
resistance at the pedals.
30

E25 / E35 Elliptical

Rate of Perceived

Exertion

Heart rate is important but listening to your body also has a lot of advantages. There are more
variables involved in how hard you should workout than just heart rate. Your stress level,
physical health, emotional health, temperature,
humidity, the time of day, the last time you ate
and what you ate, all contribute to the intensity at which you should workout. If you listen to
your body, it will tell you all of these things.
The rate of perceived exertion (RPE), also know as the Borg scale, was developed
physiologist G.A.V. Borg. This scale rates exercise intensity from 6 to 20 depending
you feel or the perception of your effort.

by Swedish
upon how

The scale is as follows:
Rating Perception

of Effort

6 Minimal
7 Very, very light
8 Very, very light +
9 Very light
10 Very light +
11 Fairly light
12 Comfortable
13 Somewhat hard
14 Somewhat hard +
15 Hard
16 Hard +
17 Very hard
18 Very hard +
19 Very, very hard
20 Maximal
You can get an approximate heart rate level for each rating by simply adding a zero to each
rating. For example a rating of 12 will result in an approximate heart rate of 120 beats per
minute. Your RPE will vary depending up the factors discussed earlier. That is the major benefit
of this type of training. If your body is strong and rested, you will feel strong and your pace will
feel easier. When your body is in this condition, you are able to train harder and the RPE will
support this. If you are feeling tired and sluggish, it is because your body needs a break. In this
condition, your pace will feel harder. Again, this will show up in your RPE and you will train at
the proper level for that day.

E25 / E35 Elliptical

How to wear your wireless chest strap transmitter:
1. Attach the transmitter to the elastic strap using the locking parts.
2. Adjust the strap as tightly as possible as long as the strap is not too tight to remain
comfortable.
3. Position the transmitter with the SOLE logo centered in the middle of your body facing away
from your chest (some people must position the transmitter slightly left of center). Attach the
final end of the elastic strap by inserting the round end and, using the locking parts, secure
the transmitter and strap around your chest.
4. Position the transmitter immediately below the pectoral muscles.
5. Sweat is the best conductor to measure very minute heart beat electrical signals. However,
plain water can also be used to pre-wet the electrodes (2 black square areas on the reverse
side of the belt and either side of transmitter). It's also recommended
that you wear the
transmitter strap a few minutes before your work out. Some users, because of body
chemistry, have a more difficult time in achieving a strong, steady signal at the beginning.
After "warming up", this problem lessens. As noted, wearing clothing over the
transmitter/strap
doesn't affect performance.
6. Your workout must be within range - distance between transmitter/receiver
- to achieve a
strong steady signal. The length of range may vary somewhat but generally stay close
enough to the console to maintain good, strong, reliable readings. Wearing the transmitter
immediately against bare skin assures you of proper operation. If you wish, you may wear
the transmitter over a shirt. To do so, moisten the areas of the shirt that the electrodes will
rest upon.
Note: The transmitter is automatically activated when it detects activity from the user's heart. Additionally, it
automatically deactivates when it does not receive any activity. Although the transmitter is water resistant,
moisture can have the effect of creating false signals, so you should take precautions to completely dry the
transmitter after use to prolong battery life (estimated transmitter battery life is 2500 hours). The replacement
battery is Panasonic CR2032.

Erratic

Operation:

Caution! Do not use this elliptical
for Heart Rate Control unless a steady, solid Actual
Heart Rate value is being displayed.
High, wild, random numbers being displayed
indicate a problem.
Areas to look for interference which may cause erratic heart rate:
(1) Microwave ovens, TV's, small appliances, etc.
(2) Fluorescent lights.
(3) Some household security systems.
(4) Perimeter fence for a pet.
(5) Some people have problems with the transmitter picking up a signal from their skin. If you
have problems try wearing the transmitter upside down. Normally the transmitter will be
oriented so the SOLE logo is right side up.
(6) The antenna that picks up your heart rate is very sensitive. If there is an outside noise
source, turning the whole machine 90 degrees may de-tune the interference.
(7) Loose treadmill console or bolts in the upright tube could also cause intermittent problems.
(8) If you continue to experience problems contact your dealer.

E25 / E35 Elliptical

Heart Rate Control Program operation
To start the HRC program follow the instructions below or just select the HRC program
Enter button and follow the directions in the message window.

then the

1. Select the HRC program then press the Enter key.
2. The message window will ask you to enter your Weight. You may enter your weight using
the Up and Down keys or the numeric key pad, then press the Enter key to accept the new
number and proceed on to the next screen.
3. You are now asked to enter your Age. You may adjust the age number using the Up and
Down keys or the numeric key pad, then press enter to continue.
4. Next is Time. You may adjust the Time and press enter to continue.
5. Now you are asked to adjust the HRC percent. The default is 70%; you may select 60% or
80% also. Adjust the level and then press enter.
6. You are now asked to select the Target heart rate Level. This is the heart rate level you will
experience during the program. Adjust the level and then press enter.
7. Now you are finished editing the settings and can begin your workout by pressing the Start
key. You can also go back and modify your settings by pressing the Stop key to go back one
level, or screen.
8. If you want to increase or decrease the workload at any time during the program press the
Up or Down key. This will allow you to change your target heart rate at any time during the
program.
9. During the HRC program you will be able to scroll through the data in the message window
by pressing the Display key.
When the program ends the message window will show a summary of your workout. The
summary will be displayed for a short time then the console will return to the start-up display

E25 / E35 Elliptical

Maintenance:
1. Wipe down all areas in the sweat path with a damp cloth after each workout.
2. If a squeak, thump, clicking or rough feeling develops the main cause is most likely one of
two reasons:
i.
The hardware was not sufficiently tightened during assembly. All bolts that were
installed during assembly need to be tightened as much as possible. It may be
necessary to use a larger wrench than the one provided if you cannot tighten the
bolts sufficiently. I cannot stress this point enough; 90% of calls to the service
department for noise issues can be traced to loose hardware or the rear rails
being dirty.
ii.
Dirt build-up on the rear rails and polyurethane wheels are also a source of noise.
Noise from build-up on the rails can cause a thumping sound that you would
swear is coming from inside the main body of the machine because noise travels,
and is amplified in the tubing of the frame. Clean the rails and wheels with a lint
free cloth and rubbing alcohol. Stubborn build-up can be removed with your
thumbnail or a non-metallic scraper, like the back edge of a plastic knife. After
cleaning, apply a small amount of lubricant on the rails with your fingers or a lint
free cloth. You only need a thin coat of lubrication, wipe off any excess.
3. If squeaks or other noises persist, check that the unit is properly leveled before calling the
service department.

Maintenance

Menu in console software:

The console has built in maintenance/diagnostic
software. The software will allow you to
change the console settings from English to Metric and turn off the beeping of the speaker
when a key is pressed for example. To enter the Maintenance menu (may be called
Engineering mode, depending on version) press and hold down the Start, Stop and Enter keys.
Keep holding the keys down for about 5 seconds and the message window will display
"Engineering
mode". Press the enter button to access the menu below. Press the up and down
keys to navigate the menu.
a. Key test (will allow you to test all the keys to make sure they are functioning)
b. Functions
(Press enter to access settings, use up/dn keys to scroll)
i. ODO reset (reset the odometer)
ii. Units (Set to English or Metric display readings)
iii. Sleep mode (Turn on to have the console power down automatically
after 20 minutes of inactivity)
iv. Motor test (continually runs the tensioning gear motor)
v. Manual (Allows stepping of the gear motor)
vi. Key tone (Turn on or off the beep when a key is pressed)
vii. Calibration
Allows you to calibrate the gear motor that sets the
workload. Press enter to calibrate and the motor will reset itself to make
sure that level 1 is set to the lowest resistance possible.
c. Security (Allows you to lock the keypad so no unauthorized
use is allowed)
When the child lock is enabled, the console will not allow the keypad to
operate unless you press and hold the Start and Enter buttons for 3 seconds
to unlock the console.
d.

Exit Select to exit engineering

mode

Incline calibration: If there is a problem with the incline, try running the calibration. Press the
Incline up key and the Start key at the same time. Hold them down for 5 seconds and the
Incline calibration will start and run automatically. If the problem persists contact service.
34

E25 / E35 Elliptical

Effective January
1, 2008
ELLiPTiCAL
WARRANTY
SOLE warrants all its elliptical
the absence of a sales receipt
new or remanufactured
parts,
absence of a dealer or service
period applies to the following

parts for a period of time listed below from the date of retail sale, as determined by sale receipt, or in
eighteen (18) months from the original factory shipping date. SOLE's responsibilities
include providing
at SOLE's option, and technical support to our independent dealers and servicing organizations.
In the
organization,
these warranties will be administered
by SOLE directly to a consumer. The warranty
components:

E25

NORMAL

E35

Labor
Frame Weldments
Brake
All Other Components

1 year
Lifetime
Lifetime
3 years

Labor
Frame Weldments
Brake
All other Components

RESPONSIBILITIES

OF THE CONSUMER

2 years
Lifetime
Lifetime
5 years

This warranty applies only to products in ordinary household use, and the consumer is responsible for the items listed below:
1. The warranty registration card must be completed and returned to the address listed on the card within 10 days of the original
purchase to validate the manufacturer's
limited warranty.
2. Proper use of the elliptical in accordance with the instructions provided in this manual
3. Proper installation in accordance with instructions provided with the elliptical and with all local electric codes.
4. Proper connection to a grounded power supply of sufficient voltage, replacement of blown fuses, repair of loose connections or
defects in house wiring.
5. Expenses for making the elliptical accessible for servicing, including any item that was not part of the elliptical at the time it was
shipped from the factory.
6. Damages to the elliptical finish during shipping, installation or following installation.
EXCLUSIONS
This warranty does not cover the following:
1. CONSEQUENTIAL,
COLLATERAL,
OR INCIDENTAL
DAMAGES SUCH AS PROPERTY
DAMAGE AND INCIDENTAL
EXPENSES RESULTING
FROM ANY BREACH OF THIS WRITTEN OR ANY IMPLIED WARRANTY.
Note: Some states do not aflow the exclusion or limitation of incidental or consequential
damages, so this limitation or
exclusion may not apply to you.
2. Service call reimbursement
to the consumer. Service call reimbursement
to the dealer that does not involve malfunction

4.
5.
6.
7.

or defects

in workmanship
or material, for units that are beyond the warranty period, for units that are beyond the service call reimbursement
period, for elliptical not requiring component replacement,
or elliptical not in ordinary household use.
Damages caused by services performed by persons other than authorized SOLE service companies; use of parts other than original
SOLE parts; or external causes such as alterations, modifications,
abuse, misuse, accident, improper maintenance,
inadequate
power supply, or acts of God.
Products with original serial numbers that have been removed or altered.
Products that have been: sold, transferred, bartered, or given to a third party.
Products that do not have a warranty registration card on file at SOLE. SOLE reserves the right to request proof of purchase if no
warranty record exists for the product.
THIS WARRANTY
IS EXPRESSLY
IN LIEU OF ALL OTHER WARRANTIES
EXPRESSED
OR IMPLIED, INCLUDING
THE
WARRANTIES
OF MERCHANTABILITY
AND/OR FITNESS FOR A PARTICULAR
PURPOSE.

SERVICE
Keep your bill of sale. Twelve (12) months from the date on the bill of sale or eighteen (18) months from the date of factory
shipping as determined by the serial number establishes the labor warranty period should service be required. If service is performed,
it is in your best interest to obtain and keep all receipts. This written warranty gives you specific legal rights. You may also have
other rights that vary from state to state. Service under this warranty must be obtained by following these steps, in order:
1. Contact your selling authorized SOLE dealer. OR
2. Submit all service requests including serial number, contact information and a brief description of the problem online at
www.soletreadmills.com/technical.php?p=service.
3. If you have any questions about your new product or questions about the warranty contact SOLE Fitness at 1-866-780-SOLE
(7653). If
you have a technical problem with your new elliptical contact SOLE technical service at 866-MYSOLE1
(697-6531).
4. If no local service is available, SOLE will repair or replace the parts, at SOLE's option, within the warranty period at no charge for
parts. All transportation
costs, both to our factory and upon return to the owner, are the responsibility
of the owner. The owner is
responsible for adequate packaging upon return to SOLE. SOLE is not responsible for damages in shipping. Make all freight
damage claims with the appropriate freight carrier. DO NOT SHIP ANY UNIT TO OUR FACTORY WITHOUT A RETURN
AUTHORIZATION
NUMBER. All units arriving without a return authorization
number will be refused.
5. For any further information, or to contact our service department
by mail, send your correspondence
to:

SOLE Fitness
P.O. Box 2037
Jonesboro, AR 72402=2037
Product
SOLE.

features

or specifications

as described

or illustrated

are subject

to change

without

notice. All warranties

are made by

E25 / E35 Elliptical

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Sole E25 2010 User Manual ELLIPTICAL MANUF THRU MAY Manuals And Guides 1008145L

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