Sonetics 950325700V1 WIRELESS BASE 5-USER RADIO TX User Manual 15 SON150 UserMan Rev A

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SON150
Wireless DECT7 Base Station
Manual
7340 SW Durham Road, Portland, OR 97224 USA
Phone: 800-833-4558, 503-684-7080, Fax 503-620-2943
www.soneticscorp.com • e-mail: service@soneticscorp.com
Table of Contents
Overview .................................................................................................................... 1
Contents in Box .......................................................................................................... 2
Accessories (not included) ......................................................................................... 2
Features ..................................................................................................................... 3
Wireless DECT Communications ............................................................................ 3
Mounting ................................................................................................................... 4
Option 1: Window Glue Mount.............................................................................. 4
Option 2: Fixed mount with Feet ........................................................................... 4
Option 3: Desk ........................................................................................................ 4
Antennas .................................................................................................................... 5
Duck Antenna ......................................................................................................... 5
Accessory Antennas ............................................................................................... 6
Power ......................................................................................................................... 7
Option 1: DC Jack Power ........................................................................................ 7
Option 2: Digital Intercom Power .......................................................................... 7
Modular Plug Installation .......................................................................................... 8
Connecting to an Intercom ........................................................................................ 9
Radio Transmit ....................................................................................................... 9
Intercom Only ........................................................................................................ 9
Examples: ............................................................................................................. 10
LED Indicators .......................................................................................................... 11
Top Indicators ...................................................................................................... 11
Front Indicators .................................................................................................... 11
Paring ....................................................................................................................... 12
Full-Duplex Paring ................................................................................................ 12
Listen Only Paring ................................................................................................ 12
PC Programming ...................................................................................................... 13
Locating the USB Port .......................................................................................... 13
Installation of the Sonetics Configurator Windows Program .............................. 13
Troubleshooting....................................................................................................... 14
Service Contact: ................................................................................................... 14
Specifications ........................................................................................................... 16
DECT Specifications .............................................................................................. 17
Important Safety Information.................................................................................. 18
General Communication Privacy Notice .............................................................. 18
Sonetics Standard Limited Warranty ....................................................................... 23
Overview
Wireless base stations support the RF connections of Sonetics wireless
communication systems. Housed in a compact rugged case, the Multiple-User
Base Station maintains digital communication with up to five Sonetics wireless
headsets in full duplex(like a conference call) with each able to activate a radio
PTT remotely thru the Sonetics Digital Intercoms. For additional users, the
wireless base has the ability to have up to 100 users in listen only mode for use
in applications like tour groups. The listen only users also have the ability to
take turns to talk with the rest of the group. Sonetics DECT7 operating on the
1.9GHz, the base station provides secure, interference-free, full-duplex
communication, and wide band up to 7kHz with Sonetics wireless headsets up
to a 1,600-foot line-of-sight radius. With an internal and external antenna, the
wireless base configures the user’s application for best wireless results.
Multiple base stations can be combined with one or more intercom units to
support up to 60 users in a single local digital audio network. USB
programmable enables the site administrator extended control like adding
channels and specific connection profiles.
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Contents in Box
Base Station
1 ea x Wireless Base Station
Antenna
1 ea x Duck Antenna
1 ea x Duck Antenna Mount
Manual and Reference
1 ea x Quick Reference Guide
1 ea x Manual
Power
1 ea x AC Wall Adaptor
1 ea x DC Power Cable
1 ea x in-line Fuse Holder & Fuse
Accessories
1 ea x Intercom Interface Kit
4 ea x Mounting Feet
1 ea x USB Cable
Accessories (not included)
Magnet Mount Remote Antenna
Permanent Antenna
Auxiliary Input Radio Interface - Connect to virtually any radio
and many other devices
Worldwide Power Adaptor
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Features
USB Programmable
The wireless base has a built in USB port for configuring with your Windows PC.
Each feature and setting may be customized to your individual application.
Wireless DECT Communications
The headset features a wireless DECT communication channel enabling full
duplex communication, like a phone call, to others on the same channel. The
Sonetics wireless DECT base station will connect with Sonetics wireless
headsets and belt packs. This DECT communication network gives the user up
to 1600ft line-of-sight to the wireless base in Region 1 (US) and up to 800
meters in Region 2 (EU). The standard further ensures interference free and
digitally encrypted communications amongst all parties.
Backwards Compatibility
The wireless headset is backwards compatible with the Sonetics first
generation wireless bases with minimal loss in functionality.
Wide Band Audio
The wireless DECT communications are transmitted in a high definition wide
band audio format. This allows greater intelligibility of the user and integration
with voice activated control systems. This feature is defeatable to allow the
user to be in a narrow band audio communication.
Dual Antenna Design
There is an internal antenna and an external antenna for diversity switching to
lock onto the best signal. This allows the installer to place the wireless base in
optimal location while being able to remotely locate the antenna if needed.
Two-Channel System
The wireless base has 2 channels able to be remotely selected by the wireless
headsets.
Listen Only Mode
The headset may be paired into a listen only mode of operation reducing the
power consumption considerably. Up to 100 wireless headsets may be paired
and active in listen only mode. A headset may transition to talk mode
momentarily in a first in first out basis.
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Mounting
The wireless base is designed to mount on a variety of surfaces. The unit
includes an internal antenna and an external antenna. Consideration must be
made to optimize the antenna performance.
WARNING: Do not locate the wireless base within 4” of any metal.
If the wireless base must be located in a non-optimal location, use an external
accessory remote antenna.
Option 1: Window Glue Mount
1.
2.
3.
4.
Remove duck antenna.
Clean the location where the wireless base will be installed.
Remove the protective backing from the 3M double-sided tape on the
bottom of the wireless base.
Press firmly to the window.
Option 2: Fixed mount with Feet
1.
2.
3.
4.
One at a time, remove the wireless base screw.
Replace with the supplied foot and replacement screw.
Repeat for all 4 wireless base screws.
Affix the wireless base to the location using the feet.
5.
Position antenna and use antenna mount to affix into place or use
external remote antenna.
Option 3: Desk
1.
2.
Place on Desk.
Orient the external duck antenna vertically or use a remote antenna.
WARNING: Only use approved external antennas.
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Antennas
The external antenna provides performance increase and flexibility in
installation.
To optimize performance:
1. Position the antenna at least 12 inches from any other antenna, metal,
electrical power, radio equipment, or obstructions.
2. Choose a location in the center of the vehicle’s roof (if mounting
outside).
WARNING: For FCC and other Radio Frequency regulatory compliance,
use only Sonetics approved wireless antennas.
Duck Antenna
Always position the Duck antenna at 90 degrees from the internal antenna. The
internal antenna is shown below.
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The duck antenna needs to be supported when used in a vehicle or any
environment when the wireless base may be subjected to vibration.
Accessory Antennas
Sonetics has accessory antennas for temporary and permanent installation on
the exterior of a vehicle or building.
Magnet Mount Antenna
This antenna is designed for non-permanent installations on metallic surfaces.
1.
2.
3.
4.
5.
For optimal results, find the center of the vehicle’s roof or trunk where you
will locate the antenna. Temporarily mark this location. This will provide
you with ground plane by giving equal distance around the sides of the
antenna.
Clean the marked area with rubbing alcohol or other non-corrosive cleaner
to prepare the surface for the mount. Let it dry for a few minutes.
Cut a round piece from a felt sheet the same size as the magnet mount
bottom. Put the felt on the center of the ground plane and place the mag
antenna on top of the felt. This is to protect to the vehicle’s paint from
scratches. While placing the antenna, make sure the coaxial cable is facing
the vehicle's front.
Open the hood or the trunk. Run the cable through the crevice that is
closest to the rear window. Route this cable to the base station’s location.
Insert the cable into the base station’s antenna port.
Permanent Mount Antenna
This antenna is designed for permanent installation. Have a qualified radio
installer perform the installation.
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Power
The wireless base station can be powered from the DC Jack or directly from a
Digital intercom. The unit will automatically power on when power is applied.
WARNING: Use only one option to power the wireless base to prevent
ground loops.
Option 1: DC Jack Power
Wall Adapter Charging
Only charge the headset using the supplied 12VDC regulated wall adapter.
WARNING: Use only approved wall adaptors.
Vehicle Charging
Connect the RED wire to +12V and the BLACK wire to battery chassis ground.
Install the fuse no further than 18" from the battery.
WARNING: Only replace fuse with the same type, 1.5A AGU.
WARNING: Voltages exceeding the headset charging specification will
damage the headset.
Option 2: Digital Intercom Power
1. Connect one RJ-45 modular plug as shown above. Both the Power and
Ground will be connected from the Digital Intercom to the Wireless Base. Any
input will power the wireless base.
2. Adjust the fuse of the Digital intercom to include the current draw from the
wireless base.
3. Additional connections to the digital intercom need only the middle
connections using a 6 pin RJ-12 connector.
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Modular Plug Installation
1.
2.
3.
4.
5.
6.
7.
Using the cutter blade on the crimping tool (A), cut the flat CA Cable so the
cut is clean and 90 degrees to the sides of the cable.
Insert one end of the CA Cable between the stripping blades (C) until the
end of the cable hits the stop (B).
Squeeze the handles of the crimping tool together until the tool bottoms
out.
While holding the handles together, pull the cable out of the tool.
The stripped insulation should expose approximately 3/16” of wire.
Push a RJ Modular Plug into the plug holder on the crimping tool (D) until
the release tab on the plug locks into position.
Holding the cable so that the printed side (or smooth side) of the cable is
toward the release-tab on the plug, push the cable into the plug as far as it
will go.
ALWAYS make sure the printed side (or smooth side) of
the cable is facing the release-tab on the RJ Modular Plug.
8.
Squeeze the tool handles COMPLETELY together. You may feel the crimper
finish punching the contacts through the insulation on the wires.
9.
Let the handles spring open.
10. Push down on the release-tab on the RJ Modular Plug and remove the RJ
Modular Plug from the crimping tool.
11. Inspect the plug to ensure that the cable is held securely in place.
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Connecting to an Intercom
The wireless base is designed to integrate into a Sonetics intercom system. This
flexibility gives the user the ability to connect two-way-radios to the intercom
and have full use from a wireless headset.
Any position connected to the intercom, except 6, will have radio transmit
capability.
Any position using the intercom connection, position 6, will hear and be heard,
but will not have radio transmit capability.
Any position not connected to the intercom will not be able to hear or be heard
on the intercom.
Radio Transmit
This enables the wireless headset to have radio transmit capability wirelessly at
the headset. The headset will hear everything received from the radio and will
be able to radio transmit over the radio via the PTT button on the headset. The
wireless base must be connected to a Sonetics intercom with the intercom
connected to a two-way-radio for proper operation. Consult your intercom
manual for instruction on how to connect to a radio.
1.
2.
3.
4.
5.
Ensure you have a radio transmit wireless headset model or configure the
wireless headset for radio transmit over DECT. Consult your wireless
headset manual for instructions.
Pair the radio transmit wireless headset to position 1.
Connect the wireless base position 1 port to the Sonetics intercom using
the supplied flat cable.
Repeat for other positions needing Radio transmit capability.
Test and verify each position.
a. The Red LED adjacent to the base station position will light up
when the headset is in Radio Transmit mode.
Intercom Only
The wireless base can conserve cable connection with the Sonetics intercom
from the intercom only port. All wireless devices will transmit over the
intercom only position 6. No radio PTT signals will be sent over the position 6
location.
1.
2.
3.
Pair the wireless headset to position 1.
Connect the wireless base position 1 port to the Sonetics intercom.
Repeat for other positions needing Radio transmit capability.
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Examples:
Mixed mode, Radio PTT with Intercom only
The positions 1 & 2 are configured for radio transmit to the intercom. Pair the
radio transmit headsets to positions 1 & 2. Wireless headsets on positions 1 & 2
will radio transmit out positions 1 & 2 respectively.
Position 6, labeled as intercom, is also connected to the intercom. Headsets
connected to positions 3, 4, and 5 are intercom only and do not have the ability
to radio transmit under any circumstance.
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LED Indicators
Top Indicators
Power Indicator
On when unit has power and is on.
Link Indicators
One per wireless position. These indicate the connection status of the wireless
devices paired onto the wireless base.
Off – No wireless device is paired to this position
Slow Flashing – Pairing Mode Active
Fast Flash – Device paired, no connection.
Solid Light – Device paired and connected
Front Indicators
Radio Transmit
Indicates the radio transmit active per output.
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Paring
Paring creates a semi-permanent connection between the wireless base and
the device paired. This procedure is only required once to create the link. Each
time the devices turn on, they will automatically remember the last link and
make connection.
Full-Duplex Paring
1.
2.
3.
4.
Press and hold one of the paring buttons till the link indicators begins
to flash slowly. Any other device that was previously paired into the
link location will be forgotten.
Place the wireless device you wish to link into pairing mode.
The wireless base will automatically connect showing a solid link led.
If the pairing was unsuccessful. Repeat.
Listen Only Paring
Listen only allows up to 100 devices to be paired and linked to the wireless
base station. Positions 3, 4, and 5 are reserved for listen only when a device is
paired as a listen only device. One device at a time may transition from listen
only to talk. Positions 1 and 2 are reserved for non-listen only paired devices.
Radio transmit is not available on Listen Only Paired devices.
1.
2.
3.
4.
5.
Press and hold Buttons 3, 4 & 5 till 3-5 link leds begin to flash slowly.
Place the wireless device you wish to link into pairing mode.
The wireless base will automatically connect showing a solid link led
on position 5.
If the pairing was unsuccessful. Repeat.
To pair additional devices, Repeat 1-4.
To exit listen only mode:
Press and hold 3, 4, OR 5 till the link led flashes slowly indicating paring mode.
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PC Programming
All of the headsets feature a USB port located inside the left dome. Using the
Sonetics Configurator program, you can adjust some additional features on a
Windows PC. Refer to the program for additional information.
Locating the USB Port
Installation of the Sonetics Configurator Windows
Program
1.
2.
3.
4.
5.
Go to www.SoneticsCorp.com/software.
Download and Install the program for the wireless base station.
Plug in the USB cable from the wireless base to the computer.
Open the program.
Follow the directions of the configurator program.
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Troubleshooting
Note: If the symptoms you are experiencing are not covered in this manual, or
if you are having difficulty troubleshooting your system, call us or visit our
website. We’re here to help.
Service Contact:
Phone: 503-684-6647, Service@soneticscorp.com
No indication of power to the base station
• Check wiring to the base station.
No audio communication and/or PTT from or to the base.
• Ensure that power is turned on to the wireless headset(s) and that the
headset(s) are connected.
• Ensure that the modular communication cable is connected between the
base station and intercom.
• Check the modular communication cable between the base station and
intercom for continuity.
• Ensure correct polarity of the modular plug on both ends of the modular
cable.
Poor quality audio, low or distorted received or transmitted audio.
• Ensure that the volume level is properly adjusted on the intercom. For
digital intercom series intercoms, it is recommended that the volume level
is set as high as possible on the intercom without causing distorted audio
on the headset side, and that the volume control on the headset is
adjusted for comfortable listening.
• Poor quality audio can also be caused by a defective headset. Check
operation with a known, well-functioning headset.
• Ensure that the proper base station model for your intercom is used.
Audible interference from portable and mobile radios.
• The wireless system is tested and proven to be immune to interferences
from portable and mobile communication equipment operated anywhere
in the frequency spectrum from 30MHz to 18GHz. However, care should be
taken with installation of communication cables between the intercom and
the base station. These cables should be routed away from portable and
mobile radios and antenna cabling in order to prevent RF interference
from such devices.
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Poor coverage range.
• Check location of the base station and external antenna location. The base
station should not be installed inside metal enclosures or any other
location closer than 4 inches to a metal object or surface.
• Poor range can also be caused by a defective headset. Check operation
with a known, well-functioning headset.
If a problem persists contact Sonetics Service for additional help.
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Specifications
Physical
Length:
Width:
Height:
Weight:
5.70in / 145mm
2.72in / 69mm (not including external antenna)
1.22in / 31mm
4.8oz / 136g
Power
Voltage Input:
5 VDC to 16 VDC
Maximum Current Input: 400mA @ 5V, 150mA @ 12V
Environmental
IP-Rating:
IP-20
Operating temperature: -40°F to 140°F / -40°C to 60°C
Storage temperature:
-40°F to 140°F / -40°C to 60°C
FCC
FCC ID:
FCC Part 15:
V9N950325700V1
All Models
Industry Canada
IC UPN:
7895A-950325700
MIL SPEC
Humidity:
Temperature Shock:
MIL-STD 810F and 810G
MIL-STD 810F and 810G
SAE
Vibration:
Conducted Immunity:
Electrostatic Discharge:
Radiated Emissions:
Radiated Immunity:
J1455 Sec. 4.9
J1113-11
J1113-13
J1113-41
J1113-21
ISO
Conducted Transients:
7637-2
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DECT Specifications
Common DECT Specifications
Carrier Spacing:
Time Slots:
Channel Allocation:
Encryption:
Audio Bandwidth:
1.724 MHz
2 x 12 (up and down stream)
Dynamic
DECT Standard Cipher with 35-bit initialization vector
300 Hz to 3.4 kHz, Narrow Band, G.726 compression
50 Hz to 7 kHz, Wide Band, G.722 compression
Region 1 Specific Specifications
Authorized for use in:
Canada, USA
Frequency Bandwidth: 1920 MHz to 1930 MHz
Number of Carriers:
Total Time Slots:
60 in G.726(narrow band) / 30 in G.722(wide band)
Average Output Power: 4 mW
Maximum Output Power: 100 mW
Range (line of sight):
1600 feet maximum
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Important Safety Information
CAUTION! Follow all warnings and instructions marked on the product or
contained in the owner’s manual.
When using this product, always follow basic safety precautions to reduce the
risk of fire, electric shock and injury to persons, including the following:
Do not use the wireless system to report a gas leak in the vicinity of the
leak.
Use only the power adapters, and power cords indicated in the manual. If
more than one type of power adapter is included in the product, the
manual specifies which adapter should be used for each component. Be
sure to use the proper adapter for each product component.
Do not place the power cord where it creates a trip hazard or where it
could become chafed and create a fire or electrical hazard.
Do not subject the unit to high temperatures or leave it in direct sunlight
for an extended period of time.
SAVE THESE INSTRUCTIONS!
Warning for Sensitive Electronic Devices
This equipment and any radio-based can electronic potentially cause
electromagnetic based interference with other equipment and can be
interfered with other equipment. This also applies with DECT based Equipment.
Due to the very low transmission power associated with DECT the chance for
interference is small. However some specific precautions must be taken into
account for sensitive electronic equipment e.g. sensitive laboratory equipment,
medical instruments or medical implants to avoid incidental influence of
equipment operated in straight nearness to sensitive electronic equipment.
You are therefore advised not to place the DECT equipment or its antenna in
close proximity to sensitive equipment by maintaining a 20cm minimum
distance between the sensitive equipment even in standby mode. Please also
consider referencing the documentation provided by us and the manufacturer
of sensitive electronic items guiding its proper usage.
General Communication Privacy Notice
Although this equipment may contain specific protocols that enhance security
and privacy of communication, privacy of communication may not be ensured
when using this equipment.
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Notice:
Modification not expressly approved of by Sonetics Corporation could void the
uses authority to legally operate the equipment and will nullify warranty. This
includes the use on non-approved antennas or 3rd party amplifiers with the
radio base station.
This section applies to radio frequency equipment bearing an
I.C. Equipment ID Number.
Under Industry Canada regulations, this radio transmitter may only operate
using an antenna of a type and maximum (or lesser) gain approved for the
transmitter by Industry Canada. To reduce potential radio interference to other
users, the antenna type and its gain should be so chosen that the equivalent
isotropically radiated power (e.i.r.p.) is not more than that necessary for
successful communication.
This radio transmitter IC: 7895A-95032570 has been approved by Industry
Canada to operate with the antenna types listed below with the maximum
permissible gain and required antenna impedance for
each antenna type indicated. Antenna types not included in this list, having a
gain greater than the maximum gain indicated for that type, are strictly
prohibited for use with this device.
Approved Antennas for use with this device:
• SON150 Base Station Antenna Sonetics P/N: 521-0014-00 (3dBi)
• Magnet Vehicle Mount Sonetics P/N: 114-0139-00 (4.4dBi) (Sold
Separately)
• Permanent Mount Antenna, Sonetics P/N: 114-01138-00 (4.4dBi) (Sold
Separately)
This section applies to radio frequency equipment bearing an I.C. equipment ID
number.
This device complies with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may
cause undesired operation of the device.
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Ce dispositif est conforme à la norme CNR-210 d'Industrie Canada applicable
aux appareils radio exempts de licence. Son fonctionnement est sujet aux deux
conditions suivantes:
(1) le dispositif ne doit pas produire de brouillage préjudiciable, et
(2) ce dispositif doit accepter tout brouillage reçu, y compris un brouillage
susceptible de provoquer un fonctionnement indésirable.
Canada SAR Information:
This device contains a radio transmitter. This device has been shown to be
capable of compliance for localized specific absorption rate for uncontrolled
environmental / general public exposure limits specified in RSS-102,
ANSI/IEEC95.1-2002 and have been tested in accordance with the
measurement procedures specified in IEE 1528-2003.
Caution
This base station, other base stations or approved base station antenna meant
to be used in conjunction with this equipment must not be used in close
proximity to the body. Keep a minimum distance of greater than 20 CM to the
human body. This device and antenna must not be co-located in conjunction
with any other equipment antenna or transmitter.
Attention:
Déclaration d'exposition aux radiations:
Cet équipement est conforme aux limites d'exposition aux rayonnements IC
établies pour un environnement non contrôlé. Cet équipement doit être
installé et utilisé avec un minimum de 20 cm de distance entre la source de
rayonnement et votre corps.
This class A digital apparatus complies with Canada ICES-003.
CET appareil numérique de la classe A est conforme à la norme NMB-003 et
CNR 210 d’Industrie
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FCC Part 15 Information
This device complies with part 15 of the FCC rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference
that may cause undesired operation.
Modifications not expressly approved by Sonetics Corporation could void the
user’s authority to operate the equipment.
Privacy of communications may not be ensured when using this device.
FCC PART 15.105(a): Note: This equipment has been tested and found to
comply with the limits for a Class A digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a commercial environment. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to
radio communications. Operation of this equipment in a residential area is
likely to cause harmful interference in which case the user will be required to
correct the interference at his own expense.
FCC/IC RF Exposure Warning
• This product complies with FCC radiation exposure limits set forth for an
uncontrolled environment.
• To comply with FCC RF exposure guidelines the base station and any
antennas must be installed and operated 20cm (8 inches) or more between
the product and all persons body (excluding extremities of hands, wrists and
feet). Note: All necessary accessories are included in the package; any
additional or optional accessories are not required for compliance with the
guidelines.) Use of other accessories might not comply with FCC or IC RF
exposure guidelines.
• This product may not be collocated or operated in conjunction with any
other antenna or transmitter.
• This device has been tested and meets the FCC RF exposure guidelines.
21 | P a g e
FCC Authorized Antenna Information:
Under FCC regulations, this radio transmitter may only operate using an
antenna of a type and maximum (or lesser) gain approved for the transmitter
by FCC. To reduce potential radio interference to other users, the antenna type
and its gain should be so chosen that the equivalent isotropically radiated
power (e.i.r.p.) is not more than that necessary for successful communication.
This radio transmitter has been approved by Industry FCC to operate with the
antenna types listed below with the maximum permissible gain and required
antenna impedance for each antenna type indicated.
Antenna types not included in this list, having a gain greater than the maximum
gain indicated for that type, are strictly prohibited for use with this device.
Approved Antennas for use with this device:
• SON150 Base Station Antenna Sonetics P/N: 521-0014-00 (3dBi)
• Magnet Vehicle Mount Sonetics P/N: 114-0139-00 (5.5dBi) (Sold Separately)
• Permanent Mount Antenna, Sonetics P/N: 114-01138-00 (5.5dBi) (Sold
Separately)
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Sonetics Standard Limited Warranty
Sonetics Corporation (“Sonetics”) warrants to the original purchaser of its products that products
will be free from defects in materials and workmanship under normal and proper use for the period
of one (1) year from date of purchase.
Sonetics Corporation will repair or replace, at its option, any products showing factory defects
during this warranty period, subject to the following provisions and obligations:
1. This warranty applies only to a new product sold through authorized channels of distribution.
2. All work under warranty must be performed by Sonetics Corporation or Sonetics Authorized
Service Center.
3. All returned products must be shipped to our address, freight prepaid and Sonetics will return
products to customer via ground freight. Any expedite fees or additional freight charges will be
charged to customer.
4. Any attempt to repair, service, or alter the product in any way voids this warranty.
5. This warranty does not apply in the event of accident, abuse, misuse, liquid contact, improper
installation, unauthorized repair, tampering, modification, fire, earthquake, or damage from
other external sources – including damage caused by user-replaceable parts.
6. This warranty does not apply: (a) to consumable parts such as batteries, ear seals, intercom
bags, cables, external power supplies, parts listed as accessories to a system, or other parts
designed to diminish in function over time unless a failure is due to a defect in materials or
workmanship; (b) to cosmetic damage or to defects caused by normal wear and tear or aging of
the product; (c) to damage caused by use with non-Sonetics products; (d) to damage caused by
operating the product outside the permitted or intended uses or environments described by
Sonetics; (e) to damage caused by service performed by anyone who is not a representative of
Sonetics or an Sonetics Authorized Service Provider; (f) to a product or part that has been
modified without the written permission of Sonetics; (g) if any Sonetics serial number has been
removed or defaced.
7. This warranty does not extend to any other equipment, apparatus, vehicle, aircraft, or
watercraft to which this product may be attached or connected.
THE FOREGOING IS YOUR SOLE REMEDY FOR FAILURE IN SERVICE OR DEFECTS. SONETICS
CORPORATION SHALL NOT BE LIABLE UNDER THIS OR ANY IMPLIED WARRANTY FOR INCIDENTAL
OR CONSEQUENTIAL DAMAGES, NOR FOR ANY INSTALLATION OR REMOVAL COSTS OR OTHER
SERVICE FEES. THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING THE WARRANTY OF MERCHANTABILITY OR FITNESS OF USE, WHICH ARE HEREBY
EXCLUDED. TO THE EXTENT THAT THIS EXCLUSION IS NOT LEGALLY ENFORCEABLE, THE
DURATION OF SUCH IMPLIED WARRANTIES SHALL BE LIMITED TO TWO YEARS FROM DATE OF
PURCHASE. NO SUIT FOR BREACH OF EXPRESS OR IMPLIED WARRANTY MAY BE BROUGHT AFTER
ONE (1) YEAR FROM DATE OF PURCHASE.
Subject to the terms and limitations of this Sonetics Standard Limited Warranty, this warranty
covers any new covered product found to be defective within the applicable warranty period.
Sonetics reserves the right to examine the alleged defective covered product to determine whether
this Sonetics Standard Limited Warranty is applicable, and final determination of warranty
coverage lies solely with Sonetics. If Sonetics determines that warranty coverage applies, Sonetics
reserves the right to either repair or replace a covered product or any part thereof, as determined
by Sonetics in its sole discretion. If the product has been subjected to conditions which exclude
coverage under the warranty, customer will be so advised. Customer may then authorize paid
repair service or other disposition of the product. Notwithstanding any other provision of this
warranty, if you sell or otherwise transfer ownership of your covered product, this Sonetics
Standard Limited Warranty shall automatically terminate.
23 | P a g e
SONETICS CORPORATION
Copyright ©2014 Sonetics Corporation - All rights reserved.
The information in this document is subject to change without notice.
P/N: 600-3053-00 Rev. A

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